Dental assistants Jobs in Saudi

JOB PURPOSE:<br>The HR Business Partner is responsible for managing HR operations on the ground in KSA and serving as the primary point of contact between the KSA business and the Kuwait HR office. The role owns employee relations, daily HR operations, and employee complaint management independently, while providing coordination and execution support for Talent Acquisition and Organizational Development activities that are led and managed centrally by the Kuwait HR team. The HR Business Partner ensures the Kuwait HR office is kept fully informed of all people-related movements and updates across the KSA business, including separations, recruitments, offers issued, transfers, and structural changes, acting as the essential communication and operational bridge between both locations.<br>Key Responsibilities<br>KSA–Kuwait HR Office Liaison & Communication Serve as the primary point of contact between the KSA business and the Kuwait HR office on all HR-related matters. Proactively communicate all workforce updates to the Kuwait HR office in a timely and accurate manner, covering:Employee separations (resignations, terminations, and end of contracts). New recruitments and hires, including offer letters issued and joining dates. Internal transfers, role changes, and reporting line adjustments. Organizational structure changes and headcount movements. Any other people-related updates that require Kuwait HR awareness or approval. Ensure the Kuwait HR office has a consistently accurate and up-to-date picture of the KSA workforce at all times. Flag any KSA-specific regulatory, operational, or employee matters that require Kuwait HR guidance or decision. Act as the communication channel for Group HR policies, circulars, and initiatives flowing from Kuwait to the KSA business. Participate in scheduled HR alignment calls and meetings with the Kuwait HR team to maintain close coordination.<br>Employee Relations & Employee Complaints Own and manage all employee relations matters in KSA, serving as the first point of escalation for employee issues and complaints. Handle disciplinary processes, grievance investigations, and conflict resolution in line with KSA Labour Law and Group HR policy. Ensure all ER cases are documented, tracked, and resolved in a fair, consistent, and legally compliant manner. Advise line managers and the Country Manager on how to handle sensitive employee situations appropriately. Escalate complex, high-risk, or precedent-setting ER cases to the Kuwait HR office before action is taken. Maintain complete, confidential, and audit-ready documentation for all employee complaints and ER cases. Monitor the general employee relations climate in KSA and flag recurring issues or patterns to the Kuwait HR office.<br>HR Operations & Daily Requests Handle day-to-day HR operational requests from KSA employees and line managers in coordination with the existing KSA HR team. Process and manage leave requests, ensuring alignment with entitlements, KSA Labour Law, and company policy. Coordinate business trip requests, travel authorizations, and related HR documentation for KSA employees. Support the processing of employee lifecycle transactions including contract renewals, probation confirmations, and employment letters. Liaise with Payroll to ensure accurate and timely payroll inputs for the KSA entity, including deductions, allowances, and changes. Coordinate offboarding processes for separating employees, including clearance, final settlements, and exit documentation in line with KSA regulations. Ensure all HRIS records and personnel files for KSA employees are maintained accurately and kept up to date. Support the PRO and Government Relations team on work permit renewals, Iqama updates, and Nitaqat compliance documentation.<br>Talent Acquisition Support Support the Kuwait HR Talent Acquisition team in fulfilling open roles across KSA, acting as the local execution arm of the recruitment process. Assist in sourcing and screening candidates for KSA vacancies through job boards, networking, and recruitment agencies, and share shortlists with the Kuwait TA team. Coordinate interview scheduling, logistics, and candidate communication for KSA-based roles. Issue offer letters to selected candidates once hiring decisions are confirmed and approved by the Kuwait HR office. Support new joiner onboarding coordination in KSA, ensuring a smooth arrival and orientation experience. Track the status of all open KSA positions and provide the Kuwait HR team with regular recruitment progress updates. Support Nitaqat compliance by flagging headcount ratios and ensuring recruitment activity is aligned with Saudization targets.<br>OD & Performance Coordination (Kuwait-Led) Act as the local coordinator and communication channel for Organizational Development and performance management initiatives led and managed centrally by the Kuwait HR office. Facilitate the rollout and communication of the annual performance cycle in KSA, including goal-setting, mid-year reviews, and annual appraisal processes, as directed by Kuwait HR. Follow up with KSA line managers and employees to ensure timely completion of performance reviews, and escalate gaps to the Kuwait HR team. Communicate L&D programs, training schedules, and mandatory learning requirements to KSA employees on behalf of the Kuwait HR team. Track training attendance and completion for KSA employees and report back to the Kuwait L&D team. Coordinate logistics for any training sessions or OD workshops taking place in KSA. Note: Full ownership of the performance management cycle and L&D design and delivery sits with the Kuwait HR office. The HR Business Partner’s role in these areas is coordination, communication, and follow-up only.<br>HR Compliance & Documentation Ensure all HR practices, employment documentation, and processes in KSA comply with KSA Labour Law, Nitaqat regulations, and Group HR policies. Maintain and audit personnel files for all KSA employees, ensuring completeness, accuracy, and legal compliance. Monitor regulatory and labour law developments in KSA and communicate relevant changes to the Kuwait HR office promptly. Ensure employment contracts, amendments, and related documentation are issued, signed, and filed correctly. Support internal and external audits by ensuring HR records and processes are compliant and readily accessible.<br>HR Reporting & Workforce Updates Prepare and submit regular HR reports to the Kuwait HR office covering KSA headcount, joiners, leavers, transfers, and structure changes. Maintain accurate and current workforce data for KSA, ensuring the Kuwait HR office has visibility over all people movements and trends. Track and report on key HR metrics including turnover, absenteeism, open positions, and Nitaqat ratios. Provide ad hoc HR data and analysis to the Kuwait HR team and KSA management as required.<br>EDUCATION AND EXPERIENCE:Bachelor’s degree in Human Resources, Business Administration, or a related field. Minimum of 4–6 years of experience in HR operations, HR generalist, or HR coordination roles. Solid background in HR operations is essential; experience as an HR Business Partner or in a liaison role between multiple offices is a strong advantage. Strong knowledge of KSA Labour Law, Nitaqat (Saudization) requirements, and employment regulations. Experience handling employee relations, disciplinary processes, and grievance management independently. Proven ability to manage day-to-day HR requests and coordinate across multiple stakeholders. Comfortable working within a centralized HR model, where key decisions and full-cycle functions are managed by a Group HR office. Strong communication and coordination skills with the ability to keep multiple parties informed and aligned. Proficiency in HRIS systems and Microsoft Office tools. Fluency in Arabic and English is required.

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>The Project Manager: Station MEP (PMC) is a client facing role responsible for managing the end to end design and build process of station MEP works on major rail/transit or complex infrastructure projects. This is a non operational position focused on project and design management, technical assurance, and contractor oversight on behalf of the client, ensuring that all MEP systems for stations (and associated ancillary buildings) are delivered safely, on time, within budget, and in full compliance with the employer s requirements, codes, and standards. The role requires approximately 10 years of experience in building or rail MEP (mechanical, electrical, public health, fire &amp; life safety, ELV systems), including substantial experience in design management and construction supervision, ideally within a PMC, consulting engineer, or client organization.</p><p>Key Responsibilities</p><ol><li>Client Representation &amp; Governance Act as the primary PMC point of contact for all station MEP matters, representing the client in meetings with designers, contractors, authorities, and other stakeholders. Ensure that the employer s requirements, contracts, and design briefs for station MEP systems are clearly communicated, understood, and implemented. Provide independent, objective advice and recommendations to the client on technical, program, commercial, and risk issues related to station MEP works.</li><li>Design Management &amp; Technical Assurance Manage and oversee the full MEP design lifecycle for stations: concept, schematic, detailed design, and IFC stages. Review and comment on design submissions, drawings, calculations, models, and specifications for HVAC, power distribution, lighting, fire protection, plumbing and drainage, vertical transportation, ELV/BMS, and life safety systems. Ensure design compliance with employer s requirements, project technical standards, local codes, international standards, fire and life safety regulations, and authority requirements. Chair and coordinate design review meetings, value engineering and constructability workshops, and multi discipline coordination sessions (architecture, structure, rail systems, civil). Oversee requirements management and traceability, design verification and validation, and close out of design review comments. Ensure interfaces between MEP, architecture, structure, rail systems, and station operations are identified and resolved at design stage.</li><li>Procurement &amp; Contract Support Support the preparation and review of technical sections of tender documents, scopes of work, and employer s requirements for station MEP packages. Review and evaluate technical proposals, clarifications, and deviations from contractors and suppliers; provide recommendations to the client for award. Assist in contract negotiations and post award technical clarifications with MEP contractors and key vendors.</li><li>Construction Phase Management &amp; Site Oversight From a PMC perspective, oversee and manage construction and installation activities for station MEP systems, ensuring alignment with approved designs, specifications, and quality standards. Monitor contractor construction methodologies, sequencing, and resource planning for MEP works; challenge and improve where needed. Coordinate resolution of site technical issues and RFIs in collaboration with design consultants and contractors. Track and manage MEP interfaces with civil works, finishes, systems integration, and other trades to avoid clashes and rework. Monitor compliance with project HSE requirements during MEP construction activities, and support the client s HSE objectives.</li><li>Testing, Commissioning &amp; Handover Support Review and approve, on behalf of the client, testing and commissioning strategies, plans, procedures, and integrated test schedules for station MEP systems. Monitor execution of pre commissioning, functional performance tests, integrated systems testing, and life safety commissioning through reports and selective site attendance. Review test results, non conformance reports, and snag lists; ensure timely rectification and closure by contractors. Coordinate with operations, maintenance, and systems teams to ensure that MEP systems meet handover, operability, maintainability, and life cycle requirements. Oversee completion and quality of as built documentation, O&amp;M manuals, training materials, and handover deliverables.</li><li>Program, Cost &amp; Risk Management Manage and track station MEP design and construction activities against the approved master schedule and key milestones. Identify critical path activities and dependencies affecting MEP delivery; initiate recovery plans where schedule slippage occurs. Monitor MEP related costs, variations, and potential claims; support the client in negotiation and resolution. Maintain and regularly update risk registers for station MEP works, identifying mitigation measures and contingency plans. Provide accurate, timely progress reports, dashboards, and presentations for the client s senior management and governance committees.</li><li>Stakeholder &amp; Authority Coordination Coordinate with client internal departments (Operations, Maintenance, Safety, Security, IT, Commercial, etc.) to ensure MEP designs and installations meet operational and business requirements. Interface with local authorities (e.g., civil defense, utility providers, building control) to support timely approvals, NOCs, inspections, and permits. Facilitate coordination between multiple design consultants, contractors, systems integrators, and third parties involved in station delivery.</li><li>Leadership, Team &amp; Quality Management Lead and mentor a team of station MEP engineers and specialists working within the PMC team. Promote a culture of quality, safety, and proactive risk management across all MEP related activities. Ensure that robust quality assurance/quality control (QA/QC) processes are applied to MEP design and construction deliverables. Support knowledge transfer, continuous improvement, and lessons learned across the program.</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Mechanical, Electrical, Building Services, or related Engineering discipline.</li><li>Master's degree in Engineering, Project Management, or related field is an advantage.</li><li>Professional engineering registration or chartership (CEng, PE) is highly desirable.</li><li>Project management certification (PMP, PRINCE2) is an advantage.</li><li>Minimum 10 years experience in MEP engineering for major buildings (early career) AND rail/transit stations (current &amp; essential), with substantial design and site supervision exposure.</li><li>Significant experience working within a PMC, client organization, or international consultancy on large, multi discipline infrastructure or transportation projects.</li><li>Demonstrated track record managing station or complex building MEP packages from design through testing and commissioning.</li><li>Strong experience coordinating multi discipline designs and managing contractors and vendors.</li><li>Prior experience on rail/metro stations or other complex, public use facilities (airports, hospitals, large commercial developments) is highly advantageous.</li><li>Deep technical understanding of station MEP systems: HVAC, power distribution, emergency power, lighting, public health, fire protection, fire alarm, BMS/SCADA, ELV systems, and life safety strategies.</li><li>Strong knowledge of relevant local codes, international standards, and fire and life safety regulations.</li><li>Proven ability to manage complex design and construction processes, with strong planning and organizational skills.</li><li>Excellent stakeholder management, communication, and negotiation skills in a multi cultural, multi discipline environment.</li><li>Strong analytical, problem solving, and decision making capabilities, with a focus on risk and issue management.</li><li>High level of professionalism, integrity, and client service orientation.</li><li>Proficiency with standard project management and office tools; familiarity with BIM/Revit and common CDE/document control systems is an advantage.</li><li>Fluency in English (written and spoken); Arabic is ideal</li></ul>

<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Community Inspector Workers' Village (City Operations) Saudi National to join our team! In this role you will get to support the safe, compliant, and effective operation of large-scale workforce residential communities within a landmark giga-project in Saudi Arabia. You will conduct day-to-day inspections of accommodation, facilities, common areas, and supporting infrastructure while monitoring facility management services, health and safety compliance, worker welfare, and overall community standards.</p><p><strong>What You'll Be Doing</strong></p><ul><li>Conduct regular inspections of workers' accommodation, residential blocks, dining facilities, recreation areas, common spaces, and supporting community facilities.</li><li>Inspect facilities to identify maintenance deficiencies, unsafe conditions, hygiene concerns, and operational issues requiring corrective action.</li><li>Monitor the general condition and functionality of building systems, including HVAC, plumbing, electrical systems, lighting, water systems, and associated infrastructure.</li><li>Inspect rooms and common areas to ensure accommodation standards, occupancy requirements, cleanliness, and facility conditions are maintained.</li><li>Monitor cleaning, housekeeping, waste management, pest control, landscaping, and other Facilities Management (FM) services.</li><li>Verify that FM contractors perform services in accordance with contractual requirements, approved procedures, and Service Level Agreements (SLAs).</li><li>Identify and report potential fire hazards, electrical risks, blocked emergency exits, unsafe conditions, and other health and safety concerns.</li><li>Inspect fire and life safety provisions, including evacuation routes, emergency signage, smoke detection systems, firefighting equipment, and associated safety infrastructure.</li><li>Support compliance with applicable Saudi Civil Defense requirements, project HSE standards, and community safety procedures.</li><li>Monitor outdoor community areas to identify environmental, heat-stress, shading, cleanliness, accessibility, and public safety concerns.</li><li>Observe residential and common areas to support compliance with community codes of conduct, security procedures, and accommodation rules.</li><li>Document non-compliances, issue or support formal violation notices where authorized, and monitor corrective actions through closure.</li><li>Conduct follow-up inspections to verify that identified deficiencies and maintenance issues have been satisfactorily resolved.</li><li>Act as an on-site point of contact for community and worker welfare matters within the assigned inspection scope.</li><li>Monitor living conditions to help ensure accommodation remains safe, dignified, hygienic, and suitable for residents.</li><li>Receive, document, and escalate resident complaints, maintenance requests, welfare concerns, and service issues to the appropriate City Operations or Asset Management team.</li><li>Support community communications, operational notices, safety awareness campaigns, and resident advisory activities.</li><li>Coordinate with Asset Management, Facilities Management, HSE, Security, maintenance contractors, community management teams, and other relevant stakeholders.</li><li>Record daily inspection findings, observations, corrective actions, and photographic evidence using approved digital systems.</li><li>Use Computerized Maintenance Management Systems (CMMS), mobile inspection applications, or asset management platforms to record and track deficiencies.</li><li>Maintain accurate inspection registers, violation records, service requests, action logs, and closure evidence.</li><li>Prepare daily and weekly inspection reports highlighting recurring maintenance issues, contractor performance concerns, welfare matters, and high-risk deficiencies.</li><li>Identify recurring operational trends and recommend practical improvements to community facilities and services.</li><li>Immediately escalate serious safety, welfare, security, or operational concerns in accordance with established procedures.</li><li>Participate in joint inspections, audits, contractor performance reviews, community meetings, and operational coordination sessions.</li><li>Support emergency response and incident reporting activities within the workers' village when required.</li><li>Perform other responsibilities associated with this position as appropriate.</li></ul><p><strong>What Required Skills You'll Bring</strong></p><ul><li>Diploma or Bachelor's Degree in Facilities Management, Hospitality Management, Health and Safety, Engineering, Property Management, or a related technical discipline.</li><li>Minimum 5+ years of relevant experience in camp inspection, workers' accommodation, facilities management, property management, community operations, or large residential compounds.</li><li>Experience working on mega-projects, major construction programs, workforce accommodation, or large master-planned developments within Saudi Arabia.</li><li>Practical knowledge of workers' village, camp, residential compound, or community operations.</li><li>Basic working knowledge of: HVAC systems Plumbing systems Electrical systems Building maintenance Fire and life safety Facility hygiene and sanitation Waste management Pest control</li><li>Experience conducting physical inspections and identifying maintenance, safety, hygiene, and operational deficiencies.</li></ul><p><strong>Desired Candidate Profile</strong></p>Diploma or Bachelor's Degree in Facilities Management, Hospitality Management, Health and Safety, Engineering, Property Management, or a related technical discipline. Minimum 5+ years of relevant experience in camp inspection, workers' accommodation, facilities management, property management, community operations, or large residential compounds. Experience working on mega-projects, major construction programs, workforce accommodation, or large master-planned developments within Saudi Arabia. Practical knowledge of workers' village, camp, residential compound, or community operations. Basic working knowledge of: HVAC systems, Plumbing systems, Electrical systems, Building maintenance, Fire and life safety, Facility hygiene and sanitation, Waste management, Pest control. Experience conducting physical inspections and identifying maintenance, safety, hygiene, and operational deficiencies. Understanding of Facilities Management services and contractor performance monitoring. Ability to monitor contractor compliance against established Service Level Agreements (SLAs) and operational requirements. Basic knowledge of HSE principles, hazard identification, and safe working practices. Awareness of applicable Saudi Civil Defense and fire and life safety requirements. Ability to prepare clear inspection reports, observations, non-compliance records, and corrective action follow-ups. Experience using mobile inspection applications, CMMS platforms, asset management systems, or similar digital reporting tools. Ability to capture, organize, and maintain photographic evidence and accurate inspection records. Strong attention to detail and ability to identify recurring facility or community issues. Strong organizational and time-management skills with the ability to manage multiple inspections and follow-up actions. Good written and verbal communication skills in English. Ability to communicate effectively and professionally with residents, contractors, supervisors, and multidisciplinary operational teams. High level of integrity, professionalism, objectivity, and respect when handling resident and worker welfare matters. Ability to work effectively in a field-based environment across large residential and community facilities. NEBOSH, IOSH, OSHA, or equivalent HSE training or certification. Experience inspecting large-scale workers' villages, labor accommodation, staff housing, residential compounds, or construction camps. Experience within City Operations, Facilities Management, Asset Management, Community Management, or Property Management environments. Experience monitoring outsourced FM contractors across cleaning, maintenance, waste management, pest control, and other soft and hard services. Familiarity with FM performance indicators, SLAs, KPIs, inspection checklists, and contractor performance reporting. Knowledge of Saudi requirements and good practices relating to workforce accommodation, facility safety, hygiene, and welfare. Experience using enterprise CMMS, CAFM, asset management, or digital inspection platforms. Experience working within Delivery Partner, PMC, client-side, or major program environments. Knowledge of incident reporting, corrective action tracking, and non-conformance management. Familiarity with emergency response procedures and community safety requirements. Arabic language skills are highly desirable. Knowledge of additional languages commonly used within multicultural workforce communities is an advantage. Strong interpersonal skills with the ability to engage respectfully with residents from diverse cultural backgrounds. Ability to identify operational trends and recommend practical improvements to community services and resident experience. Commitment to safety, worker welfare, service quality, and continuous improvement.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br> <br> Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br> <br> Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br> <br> Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>Portfolio 3 is searching to build out&nbsp;it’s&nbsp;Operations team with a new Operations Manager to join the team and help strengthen our foundation. Heading into&nbsp;it’s&nbsp;3rd year, the portfolio is looking to build an it’s initial success with&nbsp;CPHI Middle East,&nbsp;Umrah &amp;&nbsp;Ziyarah&nbsp;Forum, and&nbsp;Saudi Maritime &amp; Logistics Congress. With some more exciting projects on the&nbsp;horizon&nbsp;you could be one of the key drivers in the next stage of bringing amazing experiences to, and forging memorable brands in, The Kingdom.&nbsp;&nbsp;</p><br><p>As Portfolio 3 is building and growing we are looking for someone to come and help specifically, but not limited to,&nbsp;the delivery of:&nbsp;</p><br><ul><li><p>The expanding&nbsp;Umrah &amp;&nbsp;Ziyarah&nbsp;Forum&nbsp;ecosystem&nbsp;</p><br></li></ul><ul><li><p>The evolving&nbsp;Innovation Driven Water Sustainability&nbsp;(IDWS)&nbsp;event after a successful 1st&nbsp;year.&nbsp;&nbsp;</p><br></li></ul><p>The Operations Manager is responsible for the professional operational delivery of their allocated events; features and projects. You will ensure that all are delivered to the highest possible standards and to the satisfaction of all parties involved consistently throughout the year.&nbsp;</p><br><p>Reporting to the&nbsp;Head &amp;&nbsp;Senior Operations Managers, the Operations Manager will be responsible together with the Senior Operations Manager for implementing the EMEA Operations objectives.&nbsp;The intention is for the Operations Manager to eventually take full lead on running these streams, with High Level Ministry involvement and communication required.&nbsp;</p><br><p>The Operations Manager should lead by example and&nbsp;demonstrate a professional responsibility to the department at all times.&nbsp;Adding value to the Operations Department and Portfolio alike and helping others to build their knowledge and ability for the future of&nbsp;Tahaluf.&nbsp;</p><br><p><strong>Operational Duties&nbsp;</strong></p><br><ul><li><p>Be the key point of contact for the show teams in all matters on your allocated shows, internal and external.&nbsp;</p><br></li></ul><ul><li><p>Accountability for setting, regular forecasting &amp; achieving operational show budgets for allocated events.&nbsp;</p><br></li></ul><ul><li><p>Responsibility for successful show management and technical delivery of several physical and digital events throughout the year including features &amp; fully undertaking all related tasks.&nbsp;</p><br></li></ul><ul><li><p>Manage production and implementation of show project plans ensuring all operational tasks are carried out on a timely basis according to individual project plans and within deadlines across all your events.&nbsp;</p><br></li></ul><ul><li><p>Ensuring all allocated events are working within the company’s H&amp;S, Security &amp; Sustainability guidelines at all times.</p><br></li></ul><ul><li><p>Implementation of internal and external Service Level Agreements on all allocated events.&nbsp;</p><br></li></ul><ul><li><p>Oversee production and delivery of the show exhibitor manual.</p><br></li></ul><ul><li><p>Communicate with suppliers to manage the brief, design, feature production and signage process in co-ordination with show teams and sponsors.&nbsp;</p><br></li></ul><ul><li><p>Communicate with suppliers and show teams to manage the brief, design, production and management of Registration areas and overall welcome experience.&nbsp;</p><br></li></ul><ul><li><p>Compile post event reports and KPI analysis.</p><br></li></ul><ul><li><p>In collaboration with the Procurement team, monitor the ongoing performance of key contractors and troubleshoot / identify remedial action as required&nbsp;on&nbsp;each event.&nbsp;</p><br></li></ul><p><strong>Management&nbsp;</strong></p><br><ul><li><p>Manage, mentor &amp; develop line reports &amp; others within the EMEA Operations team, You will manage line reports on a day to day basis where applicable, each of these may be allocated across multiple events throughout the year requiring you to work alongside other Operations Managers to effectively balance workloads &amp; priorities for each team member individually.&nbsp;</p><br></li></ul><ul><li><p>Setting, monitoring and management of direct reports’ performance objectives and identifying training needs.&nbsp;</p><br></li></ul><ul><li><p>Work with colleagues to achieve best practice in terms of operational planning and management.&nbsp;</p><br></li></ul><p><strong>Compliance / legal / H&amp;S / Sustainability&nbsp;</strong></p><br><ul><li><p>Adhere to all Informa compliance requirements and monitor supplier performance to ensure they are meeting our requirements.</p><br></li></ul><ul><li><p>Follow the complete HSS Operating Model for all allocated events, submitting paperwork as required in a timely and concise manner and embedding best practice &amp; continual improvement’s into all your event planning.&nbsp;</p><br></li></ul><ul><li><p>Collaborate with Informa H&amp;S team to ensure suppliers meet and exceed our H&amp;S requirements.&nbsp;</p><br></li></ul><ul><li><p>Work with H&amp;S team on remedial measures where necessary.</p><br></li></ul><ul><li><p>Be an active partner of the Informa Sustainability team and look for opportunities to support and enhance our sustainability initiatives.</p><br></li></ul><br>Qualifications<br><ul><li><p>Educated to degree level or equivalent &nbsp;</p><br></li></ul><p><strong>Qualities needed for the role &nbsp;</strong></p><br><ul><li><p>Strong&nbsp;and effective verbal and&nbsp;written&nbsp;skills in Arabic and English.&nbsp;</p><br></li></ul><ul><li><p>5 years of events or exhibition industry experience or similar.&nbsp;</p><br></li></ul><ul><li><p>Must have independently and successfully managed operations on multiple large events to a consistently high standard. &nbsp;</p><br></li></ul><ul><li><p>Experience of managing, supporting &amp; developing multiple line reports simultaneously. &nbsp;</p><br></li></ul><ul><li><p>You will possess a good working knowledge of the exhibition industry &amp; venues as well as a great working relationship with all official contractors.  &nbsp;</p><br></li></ul><ul><li><p>Effective communication skills – being able to liaise with Operations team members as well as working with &amp; reporting to Director Level individuals throughout the portfolio(s). &nbsp;</p><br></li></ul><ul><li><p>Familiarity with good procurement practices .</p><br></li></ul><ul><li><p>Excellent interpersonal skills and the ability to inspire and motivate others, thinking outside the box for creative solutions. &nbsp;</p><br></li></ul><ul><li><p>Ability to anticipate problems and/or put contingency plans in place.</p><br></li></ul><ul><li><p>A proven ability to work to tight deadlines, with attention to detail under pressure is a pre requisite.  &nbsp;</p><br></li></ul><ul><li><p>Willingness and ability to travel / work across differing time zones especially within the EMEA region. &nbsp;</p><br></li></ul><ul><li><p>Proven knowledge of exhibition H&amp;S Guidelines and implementation. &nbsp;</p><br></li></ul><ul><li><p>Computer literate and proficient in the use of commonly used business software and project management software .</p><br></li><li><p>IOSH Managing Safety Certificate (or equivalent) as a minimum.&nbsp;</p><br></li><li><p>Prior large budget management skill is a plus.</p><br></li></ul><br>Additional Information<br><p><strong>Please note this is a 9 month contract role. It can be performed remotely. We are not able to provide relocation or sponsorship support with the position.&nbsp;</strong></p><br><p>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it.&nbsp; We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit.&nbsp; We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br> <br> <p><span><strong>Job Purpose</strong></span></p><br><br> <p><span>The&nbsp;<strong>Senior Manager – Dive Operations</strong>&nbsp;is a senior, site-based leadership role responsible for the full establishment, launch, and ongoing operational excellence of the dive center at the designated asset. The role plays a critical part in building a world-class dive operation from the ground up, including recruitment, team development, facility readiness, and implementation of robust systems, processes, and standards.</span></p><br><br> <br> <p><span>Once operational, the role assumes full accountability for the safe, efficient, and premium delivery of all diving and underwater tourism activities. This includes oversight of daily operations, exceptional guest experiences, strict adherence to international dive safety standards, staff performance management, environmental stewardship, and brand alignment.</span></p><br><br> <br> <p><span>The Senior Manager will ensure the dive center consistently reflects the highest levels of professionalism, safety, and service excellence. Responsibilities extend to leading dive excursions, delivering and overseeing dive training and certification programs, managing all dive-related sales and revenue streams, and supporting the long-term growth of Galaxea’s dive operations across multiple assets.</span></p><br><br> <br> <p><span><strong>Job Responsibilities</strong></span></p><br><br> <p><span><strong>General Responsibilities</strong></span></p><br><br> <ul> <li><span>Report directly to the Galaxea Cluster Manager and actively support the establishment and operational readiness of the dive center at the assigned asset.</span></li> <li><span>Ensure the smooth, safe, and efficient day-to-day operation of the dive center.</span></li> <li><span>Support the Galaxea Cluster Manager in the planning, development, and expansion of dive centers across other assets as required.</span></li> <li><span>Recruit, build, lead, and develop a high-performing dive operations team, managing a workforce of up to 13 diving professionals.</span></li> <li><span>Collaborate closely with Sustainability and SEZ departments to ensure all operations align with sensitive, high-profile environmental and marine conservation requirements.</span></li> <li><span>Work remotely as required and attend office locations when operational or business needs dictate.</span></li> <li><span>Ensure full compliance by all Galaxea staff with the DSM Red Sea Global Dive Safety Manual and all applicable international standards.</span></li> </ul> <br> <p><span><strong>Establishment of Dive Center – Pre-Opening</strong></span></p><br><br> <ul> <li><span>Work in close partnership with the Galaxea Cluster Manager to plan, develop, and deliver the dive center and all associated operational components.</span></li> <li><span>Support and collaborate with all RSG departments during the delivery phase to ensure timelines, targets, and operational phasing requirements are met.</span></li> <li><span>Ensure the dive center is delivered in line with design intent, safety requirements, operational efficiency, and brand standards.</span></li> </ul> <br> <p><span><strong>Establishment of Dive Center – Post-Opening</strong></span></p><br><br> <ul> <li><span>Maintain and continuously enhance operational standards, with safety as the highest and non-negotiable priority.</span></li> <li><span>Ensure all dive center activities are conducted professionally, consistently, and in line with international best practice.</span></li> <li><span>Oversee and ensure the safe and professional execution of all daily diving activities.</span></li> <li><span>Ensure all training courses and certifications are delivered safely, conservatively, and strictly in accordance with the standards of the respective training agencies.</span></li> <li><span>Maintain accurate, up-to-date, and auditable records for all dive center activities, training, and operations.</span></li> <li><span>Plan, direct, analyze, and coordinate all dive-related sales, including retail operations, to maximize revenue and guest satisfaction.</span></li> <li><span>Build and sustain strong working relationships with internal stakeholders, peers, partners, and the public.</span></li> </ul> <br> <p><span><strong>Media Coverage</strong></span></p><br><br> <ul> <li><span>Support the Destination Development department, when required, in facilitating photo and video media coverage.</span></li> <li><span>Media support is secondary to operational responsibilities and undertaken only as directed by the Galaxea Cluster Manager or senior leadership.</span></li> </ul> <br> <p><span><strong>Policies, Systems, Processes, Procedures, Standards &amp; Reporting</strong></span></p><br><br> <ul> <li><span>Implement, adopt, and comply with all functional policies, procedures, SOPs, and operational instructions to ensure consistency and control.</span></li> <li><span>Assist the Senior Dive Operations Manager in preparing accurate, timely MIS reports in line with corporate and functional reporting requirements.</span></li> </ul> <br> <p><span><strong>Safety, Quality &amp; Environment</strong></span></p><br><br> <ul> <li><span>Apply all safety, quality, and environmental management policies to ensure the highest levels of employee and guest safety.</span></li> <li><span>Ensure full legislative compliance and promote a strong culture of environmental responsibility and marine conservation.</span></li> </ul> <p><span><strong>Continuous Improvement</strong></span></p><br><br> <ul> <li><span>Actively identify and contribute to opportunities for continuous improvement across systems, processes, and practices.</span></li> <li><span>Drive operational excellence by benchmarking against international best practices, improving productivity, reducing costs, and enhancing guest experiences.</span></li> </ul> <br> <p><span><strong>Job Stakeholders</strong></span></p><br><br> <p><span><strong>Internal:</strong></span></p><br><br> <ul> <li><span>RSG Destination Development</span></li> <li><span>Group Environment and Sustainability</span></li> <li><span>Red Sea Zone Authority</span></li> </ul> <p><span><strong>External:</strong></span></p><br><br> <ul> <li><span>Ministry of Tourism</span></li> <li><span>Ministry of Environment, Water and Agriculture and its affiliated centers</span></li> <li><span>Universities and research institutions</span></li> </ul> <br> <p><span><strong>Job Requirements</strong></span></p><br><br> <p><span><strong>Qualifications &amp; Experience</strong></span></p><br><br> <ul> <li><span>Certified PADI Instructor</span></li> <li><span>Minimum of 500 logged dives</span></li> <li><span>Certified at least 50 students across all core courses</span></li> <li><span>Proven experience in dive center and/or resort management across multiple geographic locations</span></li> <li><span>Strong background in dive business and/or resort operations</span></li> <li><span>Demonstrated hospitality and guest service track record</span></li> <li><span>Extensive diving health and safety experience</span></li> <li><span>Experience operating in diverse global dive environments</span></li> <li><span>Dive equipment management and maintenance oversight</span></li> <li><span>Dive retail and commercial operations experience</span></li> <li><span>Strong understanding of marine conservation principles</span></li> <li><span>Valid Fit-to-Dive medical certification</span></li> <li><span>Underwater photography and videography skills</span></li> </ul> <br> <p><span><strong>Essential Skills</strong></span></p><br><br> <ul> <li><span>Excellent written and spoken English</span></li> <li><span>Strong communication, presentation, and public speaking skills</span></li> <li><span>Exceptional customer service mindset with a proactive, “can-do” attitude</span></li> <li><span>Flexible, open-minded, and adaptable approach to work and environment</span></li> <li><span>Self-motivated with strong time management and deadline-driven delivery</span></li> <li><span>Ability to guide dives that deliver a premium “wow” guest experience</span></li> <li><span>Strong technical knowledge of dive equipment and maintenance standards</span></li> <li><span>Highly detail-oriented with excellent organizational skills</span></li> <li><span>Guest-experience focused with the ability to manage high-end clientele</span></li> <li><span>Strong cross-cultural awareness and ability to work with diverse nationalities</span></li> <li><span>Proven ability to handle guest feedback, requests, and complaints professionally</span></li> <li><span>Commitment to the highest possible safety standards for guests and staff</span></li> <li><span>Lead by example as a role model for professional conduct and behavior</span></li> <li><span>Strong leadership and people management capabilities</span></li> <li><span>Ability to work independently and as part of a team with sound judgment</span></li> <li><span>Maintain strict confidentiality at all times</span></li> <li><span>Proficient in Microsoft Office applications</span></li> <li><span>Strong interest in marine science, conservation, research, and education</span></li> <li><span>Ability to train and mentor staff to deliver exceptional guest experiences</span></li> <li><span>Strong administrative, planning, and coordination capabilities</span></li> </ul> <br> <p><span><strong>Desirable Skills</strong></span></p><br><br> <ul> <li><span>Additional spoken language(s), preferably Arabic</span></li> <li><span>Social media content creation and posting skills</span></li> <li><span>Advanced marine life identification skills (fish, invertebrates, reptiles, mammals)</span></li> <li><span>Certified workshop technician for multiple dive equipment brands</span></li> </ul> <br> <p><span><strong>Job Context</strong></span></p><br><br> <ul> <li><span>Operates across The Red Sea and AMAALA destinations in a strategic, multi-site capacity.</span></li> <li><span>Requires frequent travel and flexibility to work extended hours, including weekends and peak seasons.</span></li> <li><span>Oversees a wide range of marine and diving operations across multiple locations.</span></li> <li><span>Plays a critical leadership role in delivering safe, innovative, and world-class diving experiences aligned with destination growth and vision.</span></li> </ul> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p><b>Overview of the Role</b></p><br><br><br><p>The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce’s largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer’s business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers.<br>As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events.<br>As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer’s expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs.<br>The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly.<br><b>Responsibilities</b></p><br><br><ul><li><p>Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion.</p><br><br></li><li><p>Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.</p><br><br></li><li><p>Help your customers achieve their business goals and outcomes on the Salesforce platform by:</p><br><br></li><li><p>Coordinating the completion of the Signature Success catalog of services as required for your customer</p><br><br></li><li><p>Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer</p><br><br></li><li><p>Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation</p><br><br></li><li><p>Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.</p><br><br></li><li><p>Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues.</p><br><br></li><li><p>Proactive Support &amp; Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement.</p><br><br></li><li><p>Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities.</p><br><br></li><li><p>The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer’s need.</p><br><br></li><li><p>Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs.</p><br><br></li></ul><br><p><b>Required Qualifications</b></p><br><br><ul><li><p>Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.</p><br><br></li><li><p>Exceptional English &amp; Arabic communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.</p><br><br></li><li><p>Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features.</p><br><br></li><li><p>Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners.</p><br><br></li><li><p>Knowledge of software development process and design methodologies.</p><br><br></li><li><p>Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects.</p><br><br></li></ul><br><p><b>Preferred Qualifications</b></p><br><br><ul><li><p>+2 years in the Salesforce Ecosystem.</p><br><br></li><li><p>Salesforce product certifications are a plus (<b>Administrator</b>, Advanced Administrator, Platform App Builder, <b>Service Cloud Consultant, Sales Cloud Consultant</b>).</p><br><br></li><li><p>Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.</p><br><br></li><li><p>Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)</p><br><br></li></ul><p>.</p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Job Description</b>Overview<p>The Project Director shall be directly responsible for managing the relationship, experience and account for the client in the Facilities Management for the Middle East. They shall identify service agnostic opportunities for growth, oversee and manage win work activities, resolve conflicts with the Client and act as the single point of contact between the Client and AtkinsRéalis. They will also be responsible for the performance of the Client account from a revenue, EBIT &amp; Net Promoter Score (NPS) perspective as outlined within the Market yearly targets.</p><br>Your role<p><b>Key Performance Indicators</b></p><br><ul><li>Client Relationship – Develop and maintain a strong business relationship with the Client, acting as the single point of contact between AtkinsRéalis and client. Develop, own and coordinate the internal Client Zipper Plan ensuring efficient and appropriate relationships are built at all levels of the Client organisation.</li><li>Account Management &amp; Strategy – Achieve performance targets for the Client account, as aligned with the Market, LRP and Business Plan. This includes achieving targets for P&amp;L, revenue and account growth.</li><li>Client Perception &amp; Project Feedback – Collect regular Client Perception and Project Feedback to monitor client satisfaction, contributing to the Market and Middle East NPS.</li><li>Business Development (cross selling) – Support the business in identifying and pursuing new opportunities with Facilities Management to strengthen existing service offerings and service agnostic perspective. This is applicable for Facilities Management, the Middle East and holistically for AtkinsRéalis.</li><li>Win Work Regional Bid Performance – Achieve a commission win rate of over 30% on number of Bids/Quotations submitted to the Client, in line with the LRP target areas.</li><li>Resource Management – Collaborate with the Market Director and Capabilities to identify skills and capabilities required now and, in the future, inputting into ‘strategic resource demand planning’ where appropriate.</li><li>Leadership &amp; Vision (Accountable, Inspiring, Inclusive, Collaborative &amp; Integrity) – Provide leadership and demonstrate positive AtkinsRéalis behaviours Performance defined by team feedback through pulse surveys and other feedback avenues (as prescribed by HR).</li><li>Nationalisation Targets – Responsible for achieving required contribution to Nationalisation targets, as set by Market Director for the Market to ensure continued business operations and ICV (In Country Value).</li></ul><p><b>Key Responsibilities</b></p><br><p><b>Profitable Delivery</b></p><br><ul><li>KAM &amp; Client Development – KAM &amp; Client Development activities are to be undertaken, with the principal focus of developing a service agnostic, profitable and resilient relationship with client.</li><li>Bid Reporting – Provide weekly feedback and insight to the Market Director confirming available or upcoming opportunities and outlining recommendations on which bids to respond to.</li><li>Proactive Win Work – Engage proactively with client to define opportunities prior to bids being released and incorporate these opportunities into our CRM and future opportunities pipeline.</li><li>Revenue Management – Proactively manage NPS, Revenue and EBIT KPI’s associated with the client account throughout the year, utilising the financial tools and techniques as defined by the business.</li><li>Capture Planning – Support ‘Client Value Proposition’ workshops &amp; strategy development to align services with client needs (supported by Capabilities).</li><li>Bid Reviews &amp; Bid Drafting – Actively participate in the bid process for opportunities for client, either in a Bid Director, Bid Reviewer or contributor role as defined by the Market Director. Develop win themes and provide insights on successful but competitive pricing positions. As required, manage the bid budget and liaise with the business to identify and engage the correct SME’s (supported by Capabilities) for bid development and answers.</li><li>Working at Risk – Identify and contribute to the development of working at risk strategies and provide recommendations for relevant approvers.</li><li>Project Review (process) – As required, engage in the project review process and proactive management of commercial performance.</li></ul><p><b>Market Lead – Operational Excellence</b></p><br><ul><li>Market Risk Management – Advise the Market Director on specific Client risks and relevant mitigation plans. Contribute to a quarterly Market risk management plan.</li><li>Market Trends – From your relationship with client, share key trends and future outlooks as required to develop a AtkinsRéalis capability to meet the needs of the Client.</li><li>Conflict &amp; Issue Resolution – Accountability for resolving any conflicts or issues arising with client including technical, commercial or other, engaging subject matter experts where appropriate.</li><li>Project Delivery Oversight – Responsibility for all projects within the client account to ensure that delivery aligns with the contractual commitments and manage team performance accordingly.</li><li>Escalation &amp; Conflict Resolution – Act as a primary point of contact to resolve conflicts or issues with the Client. This includes resolving technical, commercial or other conflicts, bringing in appropriate subject matter experts when necessary.</li></ul><p><b>Leadership &amp; Management</b></p><br><ul><li>Collaborative Behaviours – Lead by example and demonstrate critical behaviours of accountability, inspiration, collaboration, inclusivity and integrity to foster collective growth and success.</li><li>Learning &amp; Development – Identify and drive development and inspire the Market resources in line with both the organisation goals and the career aspirations of the individuals. Specifically, train and develop client account managers and ensure appropriate succession planning.</li><li>Technical Excellence – Oversee and ensure best in class delivery of projects associated with the client account.</li><li>Lessons Learnt – Contribute to the Market lesson learnt log to identify areas for improvement and collaboratively develop robust and clear action plans. Apply relevant and pertinent lessons learnt to the Client relationship and account management activities.</li><li>Digital Transformation – Support the wider Market on incorporating ‘digital’ into services to create value propositions.</li><li>PDR &amp; Team Development – Assist inclusively in the successful delivery of PDR’s and career development for resources within the Market (supported by Capabilities).</li></ul><p><b>Key Interfaces (Others)</b></p><br><ul><li>Marketing and Communications – Collaborate with ‘Marketing and Communications’ team to develop tailored Client presentations and marketing materials.&nbsp;</li><li>Win Work Team – Engage with the Win Work team to ensure accurate pipeline forecasting, CRM management and account management strategies.</li><li>Peer Review – As required, provide Peer Review activities for adjacent Capability, Markets and Accounts.</li><li>Performance Feedback (service levels) – As required by the Market Director, communicate client perception and project feedback on Market performance – deliverables, people, financial - positive or negative (integrity).</li></ul>About you<ul><li><b>Proven experience in a client-facing role, managing relationships and accounts, preferably in the Middle East.</b></li><li>Experience in Profit &amp; Loss management.</li><li>Exceptional communication, negotiation and presentation skills.</li><li>Skilled in managing complex commercial and contractual elements of account management.</li><li>Provide oversight and lead fee proposals and ensure fee proposals are competitive and profitable based on their extensive experience.</li><li>Lead in targeted Marketing and Business Development.</li><li>Mentor for top talent.</li><li>Direct experience in account management and running a successful P&amp;L.</li><li>Background in Facilities Management – preferably client experience.</li><li><b>Engineering Degree and Minimum 20 years’ experience.</b></li><li><b>Arabic speaker</b></li></ul><span>Rewards &amp; benefits</span><p><span>Explore the rewards and benefits that help you thrive – at every stage of your life and your career.</span></p><br><p><span>This includes:</span></p><br><ul><li><span>Tax-free salary.</span></li><li><span>Life insurance coverage.</span></li><li><span>Medical insurance.</span></li><li><span>Annual leave balance.</span></li><li><span>Company gratuity scheme.</span></li><li><span>Discretionary bonus program.</span></li><li><span>Annual flight contribution.</span></li><li><span>Transportation &amp; housing allowances.</span></li><li><span>Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.</span></li></ul><p><span>Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.</span></p><br><span>About AtkinsRéalis</span><p><span>We're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people. </span></p><br><p><span>Find out more.</span></p><br><b>Worker Type</b>Employee<b>Job Type</b>Regular<p><span><i>At </i></span> <i><span>AtkinsRéalis</span></i><span><i>, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. &nbsp;</i></span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span><span><strong>Head of Support Services - Central</strong></span></span></p><br><p><span><span><strong>Grade: 13</strong></span></span></p><br><p><span><span><strong>Location: Riyadh, Saudi Arabia</strong></span></span></p><br><p><span><span><strong>JOB PURPOSE </strong></span></span></p><br><p><span><span>BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. </span></span></p><br><p><span><span>BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.</span></span></p><br><p><span><span>The Regional Head of Support Services is the senior Support Services representative in the region they are assigned to, Central, Western or Eastern Region. The Head of Support Services (HoSS) works as a member of the Business Services team with a key responsibility through the Head of Employee Support Services, to the Director Business Shared Services, for the direct and indirectly managed delivery of multiple service stream outputs at their respective location. In role there is a requirement to interpret business strategy and significantly contribute to the development &amp; implementation of necessary Support Services and wider Business Shared Services, strategy, policy and procedures in order to support and meet the operational needs of the wider business now and into the future. At this level the role requires excellent and broad services knowledge and experience plus a detailed appreciation and understanding of the business, market and key competitors. The delivery of the role will typically be through both direct and indirect management of teams of services managers and professionals or is delivered as an individual contributor with significant subject matter expertise. The Regional Head of Support Services requires excellent stakeholder engagement, influencing and management skills, including engagement at local senior leadership level, engaging as appropriate, on policy, process and outcomes within their region. The Regional Head of Support Services can be called upon to deliver services tasks and activities commensurate with their necessary skill set. The Regional Head of Support Services will use considerable experience and judgement to assimilate often conflicting inputs from a range of sources in order to make appropriate and timely decisions that impact positively upon business and employee performance within their region. The Regional Head of Support Services can be called upon to deliver tasks and activities commensurate with their necessary skill sets.</span></span></p><br><p><span><span><strong>JOB ACCOUNTABILITIES</strong></span></span></p><br><ul><li><p><span><span>The role has key accountability for the quality and timeliness of business services offerings delivered through service teams at each location and in accordance with the stated vision, mission and strategy of the function and </span><span>agreed service level parameters</span><span>.</span></span></p><br></li><li><p><span><span>Services cover medical, accommodation and workplace, as well as employee services, which are predominantly those services delivered to directly support the expatriate workforce and their sponsored dependants along with the associated complexities. Full details are as described in the published</span><span>services menus.</span></span></p><br></li><li><p><span><span>The Regional Head of Support Services will work closely with the respective functional stream leads to ensure the effective performance and governance of all assets, budgets and of the services delivered to customers at the respective business location further enabling project directors to focus on delivery of project.</span></span></p><br></li><li><p><span><span>Will hold appropriate levels of DOA and be f</span><span>ully accountable for all budgets that are delegated to the job holder.</span></span></p><br></li><li><p><span><span>Will lead numerous service assurance activities internally and with outsourced external providers covering the location.</span></span></p><br></li><li><p><span><span>Will support necessary performance reporting through to QFR and other business reviews as necessary.</span></span></p><br></li><li><p><span><span>Significantly contribute to establishing and maintaining an effective talent management processes and in developing functional talent through established FRR processes.</span></span></p><br></li><li><p><span><span>Provides expert advice to senior management on any aspect of service provision at location.</span></span></p><br></li><li><p><span><span>Sets SMART objectives for self and team members in the management of business services at the respective location.</span></span></p><br></li><li><p><span><span>Interfaces with all business and KPC management.</span></span></p><br></li><li><p><span><span>Role will necessitate mainly national travel within KSA to attend various functional review meetings</span></span></p><br></li><li><p><span><span>Reporting local Business Services monthly performance to the Head of Employee Support Services in accordance with agreed service levels.</span></span></p><br></li><li><p><span><span>Primary interface with local Base Management for all Business Services and a key and active member of the Base level management board.</span></span></p><br></li><li><p><span><span>Line Management responsibility for all service teams in location and overall management of all Business Services employees at location.</span></span></p><br></li><li><p><span><span>Maintaining relationships with all business service customers and stakeholders at locations.</span></span></p><br></li><li><p><span><span>Supporting the Head of Employee Support Services with Design, development and implementation of Business Services strategies and undertake continuous improvement.</span></span></p><br></li><li><p><span><span>Responsibility for local management of suppliers for local services and supporting the procurement team for centrally managed suppliers.</span></span></p><br></li></ul><p><span><span><strong>RECRUITMENT SPECIFICATION</strong></span></span></p><br><p><span><i><span><strong>Essential</strong></span></i></span></p><br><p><span><span>·</span></span><span><span>The role would typically require a degree/masters degree in business administration or related discipline.</span></span></p><br><p><span><span>·</span></span><span><span>Extensive business services type experience, some of which is in a leadership/management role in a mid-size organisation preferably in the aviation/defence industry.</span></span></p><br><p><span><span>·</span></span><span><span>Has an in depth understanding of the business services concepts and procedures within own</span><span>technical/subject area/s.</span></span></p><br><p><span><span>·</span></span><span><span>Their level of proficiency enables them to (1) apply and consolidate specialist skills and knowledge and ensure essential procedures are followed (2) help to identify the standards and specifications around which others will operate.</span></span></p><br><p><span><span>·</span></span><span><span>The role needs a comprehensive knowledge of several services areas and how their processes and resources interact in other areas to achieve functional objectives.</span><span>A good understanding of industry and commercial awareness is required to understand the relative positioning of the Company’s products/services vs the competition.</span></span></p><br><p><span><span>·</span></span><span><span>Full management of a team, including management of people, defining roles and responsibilities, planning for the departments future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes</span></span><span><span>.</span></span></p><br><p><span><span>·</span></span><span><span>The role evaluates (sometimes complex) situations using multiple sources of information referring to a diverse range of internal and external sources such as procedures and practices (in other teams, areas or companies etc).</span><span>The complexity implied relate to the ability to filter, prioritise, analyse and validate potentially complex and dynamic material</span></span><span><span>.</span></span></p><br><p><span><span>·</span></span><span><span>The role has an impact on the business through providing value added perspectives or advisory services that are important to decision making.</span></span></p><br><p><span><span>·</span></span><span><span>The impact of the role is on a business location such that the work and performance of all teams within the area will be directly affected by the performance of the jobholder.</span></span></p><br><p><span><span>·</span></span><span><span>The role needs to possess a very high level of communication skills, including interactive listening in order to negotiate (mainly internally) with others often at senior levels.</span></span></p><br><p><span><span><strong>RECRUITMENT</strong></span></span></p><br><p><span><span><strong>EXPATRIATE EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. </span></span></p><br><p><span><span>On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia.</span></span></p><br><p><span><span><strong>SAUDI NATIONAL EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities</span></span></p><br><p><span><span><strong>BAE Systems</strong></span></span></p><br><p><span><span>At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of 89,600 people in more than 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.</span></span></p><br><p><span><span><strong>All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</strong></span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b> The Data Management Specialist is responsible for implementing, configuring, and supporting enterprise Data Management solutions, including Data Governance, Data Catalog, Metadata Management, Data Quality, and Data Classification. The role ensures successful onboarding of data assets into governance platforms, maintains metadata integrity, enables data quality monitoring, and supports compliance with organizational policies and regulatory frameworks such as SDAIA, NDMO, and PDPL. The specialist will work closely with business stakeholders, Data Stewards, Data Custodians, and technical teams to ensure effective implementation, operation, and continuous improvement of enterprise data management capabilities throughout the project lifecycle.</p><p>Key Responsibilities</p><ul><li><strong>Data Catalog &amp; Metadata Management</strong> Implement, configure, and maintain enterprise Data Catalog solutions. Ensure all enterprise data assets are inventoried, classified, documented, and governed within the Data Catalog. Develop and maintain metadata models, taxonomies, business glossaries, and metadata standards. Configure metadata harvesting, lineage, and synchronization across enterprise data sources. Support business and technical teams in maintaining accurate metadata and improving data discoverability. Configure and manage workflows supporting metadata management and data classification. Ensure classification labels and metadata standards are consistently applied across data assets.</li><li><strong>Data Governance</strong> Configure and administer Data Governance tools, workflows, dashboards, and policy enforcement mechanisms. Support implementation of enterprise Data Governance policies, standards, and procedures. Collaborate with Data Owners, Data Stewards, and Custodians to operationalize governance processes. Monitor governance compliance and generate governance metrics and reports. Maintain governance documentation in accordance with organizational standards. Support implementation of data ownership, stewardship, and accountability models.</li><li><strong>Data Quality Management</strong> Conduct enterprise-wide data profiling and quality assessments using approved Data Quality platforms. Configure and administer Data Quality tools for profiling, validation, monitoring, and issue management. Design, implement, and maintain business and technical Data Quality rules. Develop automated Data Quality controls, monitoring jobs, alerts, and exception management processes. Monitor Data Quality KPIs and produce dashboards, scorecards, and management reports. Collaborate with business teams to implement remediation and cleansing initiatives. Support continuous improvement of enterprise Data Quality processes. Integrate Data Quality capabilities with Metadata Management and Data Governance platforms.</li><li><strong>Compliance &amp; Regulatory Support</strong> Ensure compliance with SDAIA, NDMO, PDPL, and organizational data management standards. Support implementation of enterprise data classification requirements. Ensure governance controls align with applicable regulatory requirements. Assist in internal and external audits related to Data Governance and Data Quality.</li><li><strong>Stakeholder Engagement &amp; Knowledge Transfer</strong> Work collaboratively with business and technical stakeholders throughout the project lifecycle. Deliver user enablement sessions and technical training on Data Governance and Data Quality tools. Support adoption of enterprise data management practices across business units. Prepare technical documentation, operating procedures, implementation guides, and knowledge transfer materials.</li></ul><p>Qualifications &amp; Experience</p><ul><li><strong>Education</strong> Bachelor's degree in Computer Science, Information Management, Information Systems, Data Science, or a related discipline.</li><li><strong>Experience</strong> Minimum 5 years of hands-on implementation experience in one or more of the following: Data Governance, Data Quality, Metadata Management, Data Catalog, Data Privacy, Enterprise Data Management initiatives. Experience implementing enterprise Data Governance and Data Quality solutions across large organizations. Experience supporting enterprise data governance operating models and regulatory compliance initiatives.</li><li><strong>Mandatory Skills</strong> Strong Arabic and English communication skills (written and verbal). Strong understanding of enterprise Data Management principles. Experience with Metadata Management and Data Catalog implementation. Strong understanding of Data Governance frameworks. Knowledge of Data Quality methodologies and implementation. Experience with data profiling, cleansing, monitoring, and remediation. Understanding of data lineage and metadata management. Excellent analytical and problem-solving skills. Strong documentation and stakeholder management skills. Ability to work effectively with business and technical stakeholders.</li><li><strong>Regulatory Knowledge</strong> Good understanding of: SDAIA, NDMO, PDPL, Data Classification Framework, Other applicable KSA regulatory standards.</li><li><br></li><li><strong>Preferred Certifications</strong> One or more of the following certifications is preferred: Certified Data Management Professional (CDMP), Data Governance &amp; Stewardship Professional (DGSP), Informatica Professional Certifications, Collibra Ranger Certification, DAMA Certification, Microsoft Azure Data certifications, AWS Data Analytics Certification, Equivalent industry-recognized Data Management certifications.</li><li><strong>Mandatory Requirements</strong> The proposed resource must satisfy the following minimum requirements: Strong English communication skills (written and spoken). Minimum 5 years of relevant implementation experience in Data Governance, Data Quality, Metadata Management, Data Privacy, or related enterprise data management initiatives. Relevant industry certifications and technical qualifications applicable to the role. Demonstrated experience implementing enterprise Data Governance and Data Quality solutions in large organizations. Ability to collaborate effectively with business stakeholders, technical teams, Data Owners, Data Stewards, and compliance functions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Education</strong> Bachelor's degree in Computer Science, Information Management, Information Systems, Data Science, or a related discipline.</li><li><strong>Experience</strong> Minimum 5 years of hands-on implementation experience in one or more of the following: Data Governance, Data Quality, Metadata Management, Data Catalog, Data Privacy, Enterprise Data Management initiatives. Experience implementing enterprise Data Governance and Data Quality solutions across large organizations. Experience supporting enterprise data governance operating models and regulatory compliance initiatives.</li><li><strong>Mandatory Skills</strong> Strong Arabic and English communication skills (written and verbal). Strong understanding of enterprise Data Management principles. Experience with Metadata Management and Data Catalog implementation. Strong understanding of Data Governance frameworks. Knowledge of Data Quality methodologies and implementation. Experience with data profiling, cleansing, monitoring, and remediation. Understanding of data lineage and metadata management. Excellent analytical and problem-solving skills. Strong documentation and stakeholder management skills. Ability to work effectively with business and technical stakeholders.</li><li><strong>Regulatory Knowledge</strong> Good understanding of: SDAIA, NDMO, PDPL, Data Classification Framework, Other applicable KSA regulatory standards.</li><li><strong>Technical Skills</strong> Candidates should have experience with one of the following technology stacks:<br><strong>Option 1 (Open Source Stack)</strong> Mandatory Combination: OpenMetadata, Great Expectations. Good to Have: Soda Splink, libpostal, OpenRefine, Collate.<br><strong>Option 2 (Enterprise Stack)</strong> Mandatory Combination: Hands-on experience with one or more Informatica products, including: Informatica Intelligent Data Management Cloud (IDMC), Cloud Data Governance &amp; Catalog (CDGC), Cloud Data Quality (CDQ), Enterprise Data Catalog (EDC), Informatica Data Quality (IDQ), Informatica Axon, PowerCenter. Experience with equivalent enterprise Data Governance and Data Quality platforms is also considered valuable.</li><li><strong>Preferred Certifications</strong> One or more of the following certifications is preferred: Certified Data Management Professional (CDMP), Data Governance &amp; Stewardship Professional (DGSP), Informatica Professional Certifications, Collibra Ranger Certification, DAMA Certification, Microsoft Azure Data certifications, AWS Data Analytics Certification, Equivalent industry-recognized Data Management certifications.</li><li><strong>Mandatory Requirements</strong> The proposed resource must satisfy the following minimum requirements: Strong English communication skills (written and spoken). Minimum 5 years of relevant implementation experience in Data Governance, Data Quality, Metadata Management, Data Privacy, or related enterprise data management initiatives. Relevant industry certifications and technical qualifications applicable to the role. Demonstrated experience implementing enterprise Data Governance and Data Quality solutions in large organizations. Ability to collaborate effectively with business stakeholders, technical teams, Data Owners, Data Stewards, and compliance functions.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the management of all aspects of the Front of House functions including Doorman, Bellman, Bell Captain, Concierge Agent, Guest Relations Agent, Front Desk Agent, Matrix Coordinator, Club Concierge, Club Attendants and Learning Coaches, in accordance with hotel standards. Directs, implements and maintains a service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Maintaining Front of House Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps front of house team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Handles complaints, settles disputes, and resolves grievances and conflicts, or otherwise negotiates with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>• Maintains knowledge of room availability and rates and suggestively sells.<br>• Reviews previous night's no-shows and ensures appropriate billing.<br>• Reviews the arrival report for accuracy and completeness. Checks printed registration cards against information on arrival report; rectifies any deficiencies with respective personnel.<br>• Maintains complete knowledge of property features and services, including hours of operations, hotel restaurant concepts, menu price range, dress code and ambience, hotel room types, numbers, hotel top repeat guests, rate programs, packages and scheduled daily events and activities.<br>Managing Front of House Team<br>• Supervises all areas of the Front of House.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures staff is knowledgeable about rates, packages and promotions available.<br>• Ensures all cashiering procedures comply with accounting policies and standards.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Monitors the check-in/check-out process, ensuring agreement to hotel standards; anticipates critical situations and assists to process the guest expediently.<br>• Anticipates sold-out situations and number of rooms overbooked. Locates alternative accommodations for guests and "walk" guests, following hotel policies and procedures.<br>• Works closely with Housekeeping management to ensure accurate status of each room, readiness of rooms for check-in and to report guest concerns.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span><span><strong>(Saudi National Only)</strong></span></span></p><br><p><span><span><strong>Grade: </strong></span></span><span><span>G05</span></span></p><br><p><span><span><strong>Location:</strong></span></span><span><span> Riyadh</span></span></p><br><p><span><span><strong>Working hours: </strong></span></span><span><span>full time</span></span></p><br><p><span><span><strong>Advert closing:</strong></span></span><span><span> 16/07/2026</span></span></p><br><p><span><span><strong>Responsibilities:</strong></span></span></p><br><p><span><span>·</span></span><span><span>Responsible for day-to-day management of project elements and sub-projects, typically as part of one large project. May lead a small team of up to six (typically project officers and senior project officers) Will provide single point responsibility for the management of APM Level 2 projects (multi discipline)</span></span></p><br><p><span><span>·</span></span><span><span>Co-ordinate the definition of assigned elements of the project so that they meet customer requirements, are commercially viable and can form a basis for developing project plans.</span></span></p><br><p><span><span>·</span></span><span><span>Develop, under supervision, project management tools and procedures to support improvements to BAE Systems Arabian Industries’s project management capability.</span></span></p><br><p><span><span>·</span></span><span><span>Lead review of risk for defined work packages to support effective management and minimisation of risk.</span></span></p><br><p><span><span>·</span></span><span><span>Participate in developing resource plans to ensure that staff of the required capability can be secured to meet project needs.</span></span></p><br><p><span><span>·</span></span><span><span>Establish collate and integrate various targets and plans to ensure assigned project elements and sub-projects can be delivered to customer requirements and to meet the needs of the overall project.</span></span></p><br><p><span><span>·</span></span><span><span>Co-ordinate and manage activities on assigned project elements and sub-projects to ensure delivery to plan, monitor performance against plan and take action to ensure issues and problems are addressed in an effective and timely manner.</span></span></p><br><p><span><span>·</span></span><span><span>Prepare WBS and OBS and integrate them to ensure effective cost performance measurement.</span></span></p><br><p><span><span>·</span></span><span><span>Apply scheduling techniques to ensure projects meet key dates and objectives.</span></span></p><br><p><span><span>·</span></span><span><span>Support the relationships with small/medium-sized suppliers and sub-contractors to ensure all contracts are delivered and that issues are addressed and resolved in a timely manner.</span></span></p><br><p><span><span>·</span></span><span><span>Lead, develop and motivate assigned staff to ensure they are aware of and capable of meeting their accountabilities.</span></span></p><br><p><span><span>·</span></span><span><span>Liaise with all functions relevant to the delivery of assigned project elements and sub-projects to help build an integrated project team and to facilitate the achievement of project objectives.</span></span></p><br><p><span><span>Core accountabilities:</span></span></p><br><p><span><span>·</span></span><span><span>Identify and work to achieve meaningful and practical objectives in the course of duties that reflect and satisfy the overall needs of the section and wider business.</span></span></p><br><p><span><span>·</span></span><span><span>Understand and strive to exceed the expectations of internal/external Customers and stakeholders.</span></span></p><br><p><span><span>·</span></span><span><span>Understand how the business performs, its operating procedures and deliverables, in order to achieve objectives associated with the role</span></span></p><br><p><span><span>·</span></span><span><span>Two-way communication through sharing of information as appropriate and listening to other parties views and expectations</span></span></p><br><p><span><span>·</span></span><span><span>Support, co-operate with, and work with others in order to achieve common goals and objectives</span></span></p><br><p><span><span>·</span></span><span><span>Adopt a flexible and creative approach to problem solving, applying this to achieve practical solutions in the course of duties</span></span></p><br><p><span><span>·</span></span><span><span>Adopt a pro-active and flexible approach to duties of the role and the needs of the wider business</span></span></p><br><p><span><span>·</span></span><span><span>Undertake all mandatory and developmental training as deemed appropriate by the business</span></span></p><br><p><span><span>·</span></span><span><span>Subscribe to and actively participate in the PDR process</span></span></p><br><p><span><span>·</span></span><span><span>Strive to adhere to acceptable standards of behaviour and performance as expected by the business and defined in Company policy</span></span></p><br><p><span><span>·</span></span><span><span>Any other duties as deemed reasonable and appropriate by the business</span></span></p><br><p><span><span>·</span></span><span><span>The Role Holder shall be responsible for the timely execution of AvRS Project Control Cycle Requirements and provide PM support to AvRS Supply Chain Operations. The Role Holder will Deputise for the Project Manager as required.</span></span></p><br><p><span><span>Project Control</span></span></p><br><p><span><span>·</span></span><span><span>Lead monthly and quarterly activities on CAM, CSR, SSR and Risk &amp; Opportunity cycles. Outputs presented to the Project Manager / Programme Manager and IPT.</span></span></p><br><p><span><span>·</span></span><span><span>Support IBP process including inputs to Budget, Mid-Year and End of Year requirements. Present to the Project Manager / Programme Manager.</span></span></p><br><p><span><span>·</span></span><span><span>OPR data to be compiled and updated on the Tableau Server in a timely manner.</span></span></p><br><p><span><span>·</span></span><span><span>Presentation Packs for monthly UK IPT and Customer meetings to be completed and presented to Project Manager / Programme Manager.</span></span></p><br><p><span><span>·</span></span><span><span>Manage all PPRP monthly inputs and sign-off using the PPRP checklist.</span></span></p><br><p><span><span>·</span></span><span><span>Manage all Actions in the Action Tracker in a timely manner, seeking AvRS IPT inputs and escalation as required. Apply scheduling techniques to ensure actions meet key dates and objectives.</span></span></p><br><p><span><span>·</span></span><span><span>Facilitation of LfE including Internal reviews and IPT reviews. Manage LfE tracker and drive actions.</span></span></p><br><p><span><span>·</span></span><span><span>Manage PM inputs to AvRS LCM requirements including Phase &amp; Design Review packs. Drive LCM Actions and functional requirements.</span></span></p><br><p><span><span>·</span></span><span><span>Raise SAP4HANA PRs and manage and GR requirements.</span></span></p><br><p><span><span>·</span></span><span><span>SharePoint &amp; Information/Records Mgmt Point of Contact for AvRS PM.</span></span></p><br><p><span><span>·</span></span><span><span>Facilitate access arrangements for visitors to Al-Arid and other locations.</span></span></p><br><p><span><span>Project Delivery</span></span></p><br><p><span><span>·</span></span><span><span>Support Supply Chain requirements with internal and external stakeholders, including requests for information, documentation and physical items.</span></span></p><br><p><span><span>·</span></span><span><span>PM support to AvRS Orderbook reviews. Work closely with IPT focus areas including on forecast data, trends and focus areas.</span></span></p><br><p><span><span>·</span></span><span><span>Provide support in Operational Supply Chain meetings, including reviews with BAE Systems UK teams and SAMI AE / BAESSA.</span></span></p><br><p><span><span>·</span></span><span><span>Manage end to end AvRS Out of Scope (OoS) Process. Facilitate authorisation and clearance of shipping items with BAESAI Taif (ELP). Work with IPT to manage monthly invoicing process to SAMI AE.</span></span></p><br><p><span><span>·</span></span><span><span>Manage BAESAI activities on BPR, BER and NAA Processes. Administer and communicate forms received and update trackers. Lead on Root Cause activities.</span></span></p><br><p><span><span>·</span></span><span><span>Export Licencing dependencies to be facilitated across stakeholders, including trigger points for Export Licence and EUU Renewals.</span></span></p><br><p><span><span>·</span></span><span><span>Develop, under supervision, Project Management tools and procedures to support improvements to AvRS team and Project Management capability.</span></span></p><br><p><span><span><strong>Job Requirements:</strong></span></span></p><br><p><span><span>·</span></span><span><span>Ability to co-ordinate the definition of assigned elements of the project so that they meet customer requirements, are commercially viable and can form a basis for developing project plans.</span></span></p><br><p><span><span>·</span></span><span><span>Understands and accurately applies the Project Management Charter and LCM process.</span></span></p><br><p><span><span>·</span></span><span><span>Familiar with, and can apply, a range of interpersonal and communication skills both internal and external to the company.</span></span></p><br><p><span><span>·</span></span><span><span>Significant understanding of the BAE Systems Arabian Industries business, or an ability to develop this quickly.</span></span></p><br><p><span><span>·</span></span><span><span>Confident and assured in situations involving customers, sub-contractors and partners.</span></span></p><br><p><span><span>·</span></span><span><span>Staff management experience or capability; able to motivate and develop small teams.</span></span></p><br><p><span><span>·</span></span><span><span>APMP or equivalent Project Management qualification (Desirable).</span></span></p><br><p><span><span>·</span></span><span><span>Able to identify, assess, analyse and manage risk.</span></span></p><br><p><span><span>·</span></span><span><span>Expert in the tools and techniques of project management.</span></span></p><br><p><span><span>·</span></span><span><span>Able to operate the EVM reporting systems and interpret the management information produced.</span></span></p><br><p><span><span>·</span></span><span><span>Demonstrated ability to manage project elements within major projects.</span></span></p><br><p><span><span>·</span></span><span><span>Preferably the applicant will have exposure to Project Management activities within a matrix organisation with an understanding of the BAE Systems Arabian Industries business, or an ability to develop this quickly, and 4-8 years of working experience.</span></span></p><br><p><span><span>·</span></span><span><span>The role would typically require a degree in Project Management or related discipline.</span></span></p><br><p><span><span><strong>SAUDI NATIONAL EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and leave allowance, a full health care scheme and access to discounted gym membership.</span></span></p><br><p><span><span><strong>BAE Systems</strong></span></span></p><br><p><span><span>BAE Systems has a heritage of commitment to the Kingdom of Saudi Arabia. For 50 years, we have provided the platforms and services that support the Saudi armed forces to defend the interests of the Kingdom. In support of the Saudi Arabia National Objectives, we’ve invested heavily in the development of Saudi people, technology, infrastructure and local companies in the defence supply chain. Our investments have helped to</span></span></p><br><p><span><span>develop the Saudi defence industry as well as developing a skilled and highly productive workforce.</span></span></p><br><p><span><span>(BAE Systems KSA is committed to the full inclusion of qualified people with disabilities. As part of this commitment, BAE Systems KSA will ensure that persons with disabilities are provided with reasonable accommodation during the job application or interview process, and or to perform essential job functions).</span></span></p><br><p><span><span>Note: All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Medical Advisor – Rare Diseases Hematology</b></p><br><p><b>ABOUT ASTRAZENECA</b></p><br><p>AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.</p><br><p>Join a high-performing team, empowered to cut through the noise and drive real change. Our agility and pace, coupled with scientific focus, powers us to spot opportunities in the market that keep us moving forward and into new spaces.</p><br><p><b>&nbsp;<br><i>SITE DESCRIPTION</i>&nbsp;</b></p><br><p><b><i>AstraZeneca is experiencing a significant transformation in the Kingdom of Saudi Arabia, driven by a commitment to advancing healthcare, innovation, and sustainable growth. Building on our global legacy, AZ KSA is rapidly evolving its operations to better serve patients, collaborate with healthcare stakeholders, and contribute to the ambitious goals outlined in the Saudi Vision 2030. We are investing in talent, digital solutions, and new ways of working; all designed to enhance our impact on patient outcomes and reinforce our leadership in therapeutic areas. This dynamic environment calls for visionary, agile professionals who thrive in change and are motivated to help shape the future of healthcare in KSA. &nbsp;</i></b></p><br><p><b>ROLE SUMMARY</b></p><br><p>AstraZeneca is at the forefront of transforming rare disease care in Saudi Arabia. With over 7,000 rare diseases identified but fewer than 1% having approved treatments, we are driven by our mission to accelerate diagnosis, expand access, and improve outcomes for patients and families affected by rare conditions.<br>As a Rare Disease Medical Advisor, you will play a pivotal scientific and executional role, translating strategy into impactful field medical action — enabling early diagnosis, evidence generation, and access for patients in need.</p><br><p>The Rare Disease Medical Advisor (RD MA) is responsible for driving the execution of medical activities across KSA. The role ensures the delivery of scientific engagement, medical education, evidence support, and insight generation in alignment with the Rare Disease Medical Plan.<br>Working under the direction of the TA Medical Lead, you will act as a trusted partner to healthcare professionals, centers of excellence, and cross-functional teams — ensuring that science, ethics, and patient needs remain at the core of every initiative.<br>This role requires strong therapeutic knowledge, scientific acumen, and the ability to connect insights from the field to the broader business and medical strategy.</p><br><p><b>What you’ll do</b></p><br><p>1. Field Medical Excellence</p><br><ul><li>Execute the Medical Affairs Plan in alignment with guidance from the TA Medical Lead and cross-functional brand teams.</li><li>Deliver scientific exchange with healthcare professionals (HCPs) and decision-makers to support appropriate use of AstraZeneca’s rare disease medicines.</li><li>Drive the implementation of disease education, diagnostic initiatives, and patient identification projects in collaboration with cross-functional partners.</li><li>Drive the rollout of launch readiness and lifecycle management activities for assigned indications.</li><li>60-70% of Medical Advisor time is planned to be dedicated to field medical interactions and activities.</li></ul><p>2. Scientific Engagement and External Collaboration</p><br><ul><li>Build strong peer-to-peer relationships with Key External Experts (KEEs), academic partners, and referral centers to advance medical understanding and patient management.</li><li>Organize, lead, and present in scientific meetings, advisory boards, and symposia as a subject-matter expert.</li><li>Actively contribute to speaker training, CME partnerships, and scientific programs aligned with medical strategy.</li><li>Gather and communicate scientific insights that inform the local strategy and identify new opportunities for data generation or access improvement.</li><li>Medical Advisors contributes to brand strategy, launch support, and evidence generation.</li></ul><p>3. Evidence Generation and Data Dissemination</p><br><ul><li>Support the planning and operationalization of local studies, registries, and Investigator-Initiated Studies (IISs) in coordination with the TA Medical Lead and Clinical Operations.</li><li>Contribute to the development and review of scientific materials, ensuring accuracy, balance, and compliance.</li><li>Disseminate emerging clinical data to internal and external stakeholders in an ethical and scientifically objective manner.</li></ul><p>4. Cross-Functional Medical Support</p><br><ul><li>Partner closely with Market Access, Commercial, and Regulatory teams to ensure scientific and medical integrity in all activities.</li><li>Provide field-based medical input to access dossiers, value communication, and payer interactions where appropriate.</li><li>Deliver medical training and scientific support to internal colleagues (e.g., sales, patient access, or diagnostics teams).</li><li>Support the implementation of early access and expanded access programs under guidance from the TA Medical Lead.</li></ul><p>5. Compliance and Medical Governance</p><br><ul><li>Ensure all activities comply with AstraZeneca ethical standards, SOPs, and local regulatory frameworks.</li><li>Maintain up-to-date training on Ethical Interactions, GPEI, and Rare Disease policies.</li><li>Accurately document medical interactions, adverse event reports, and insights in compliance systems.</li></ul><p><b><u>Only applications in KSA will be considered.</u></b></p><br><p><b><i>Essential for the role</i></b>&nbsp;</p><br><p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be.&nbsp;</p><br><p><i>Essential Capabilities:</i>&nbsp;</p><br><ul><li>Advanced degree in Medicine, Pharmacy, or Life Sciences (MD, PharmD, PhD preferred).</li><li>Minimum 3 years of experience in Medical Affairs or related scientific roles within rare diseases or Hematology specialty.</li><li>Experience in Rare Hematological Disorders &amp; BMT is a plus.</li><li>Proven ability to translate scientific data into clinical value and communicate with scientific credibility.</li><li>Strong presentation, analytical, and project coordination skills.</li><li>Deep understanding of Saudi healthcare systems, referral patterns, and access pathways.</li><li>Fluency in English and Arabic.</li><li>Willingness to travel across KSA (50%).</li></ul><p><i>Desirable Capabilities:</i></p><br><ul><li>Experience supporting product launches or early-access programs.</li><li>Active contribution to medical education or registry collaborations.</li><li>Familiarity with real-world data, market access dossiers, or diagnostic collaborations.</li><li>Demonstrated ability to work in cross-functional teams with both medical and commercial stakeholders.</li></ul><p><b>Why AstraZeneca?</b></p><br><p>At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.</p><br><p><br><b>So, what’s next? </b></p><br><ul><li>Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.</li><li>Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it’s yours.</li></ul><p><b>Where can I find out more?</b></p><br><p>Our Social Media, Follow AstraZeneca on LinkedIn</p><br><p>Follow AstraZeneca on Facebook</p><br><p>Follow AstraZeneca on Instagram &nbsp;</p><br><p><b>Date Posted</b></p><br>08-Jul-2026<p><b>Closing Date</b></p><br>13-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. &nbsp;We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. &nbsp;We believe that the more inclusive we are, the better our work will be. &nbsp;We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. &nbsp;We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Woodworking Machinery Maintenance Specialist Maintenance Engineers & Senior Maintenance Technicians Welcome Location: Riyadh, Saudi Arabia Employment Type: Full-time | On-site Experience: Minimum 5 years of relevant machinery maintenance experience, including at least 3 years within Saudi Arabia. Availability: Immediate joining required. Applicants must currently reside in Saudi Arabia. ABOUT THE ROLEملتقى الحضارات is seeking a hands-on maintenance specialist for woodworking machinery and associated factory equipment. Applications are welcome from Maintenance Engineers and Senior Maintenance Technicians with proven experience diagnosing faults, carrying out repairs, and performing preventive maintenance in woodworking, joinery, or furniture manufacturing facilities. The role requires direct practical work on machinery, effective troubleshooting, and the ability to restore safe, accurate, and reliable operation while reducing production downtime. MACHINERY & EQUIPMENT SCOPEThe factory equipment includes:Wood moulders, spindle moulders, and profiling machines. Thickness planers and surface planers/jointers. Table saws, sliding table saws, panel saws, beam saws, and other woodworking cutting equipment. Woodworking presses and their operating systems. CNC woodworking machines and related control and drive systems. Paint drying ovens and associated finishing equipment. Air compressors, compressed-air treatment equipment, and distribution networks. Dust and wood-chip extraction systems. Associated motors, transmissions, pneumatic and hydraulic systems, and auxiliary factory equipment. Applicants should clearly identify the machinery brands, models, and systems they have personally maintained. KEY RESPONSIBILITIESDiagnose and repair machinery faults through systematic inspection, testing, and analysis. Perform preventive and corrective maintenance in accordance with manufacturer instructions, operating conditions, and maintenance schedules. Inspect and maintain bearings, shafts, belts, chains, gears, couplings, feed systems, lubrication systems, and other mechanical components. Check machinery alignment, operating settings, and calibration, and verify cutting, machining, or pressing accuracy after maintenance. Diagnose electrical and control faults involving motors, sensors, switches, contactors, protection devices, variable-frequency drives, and related components within professional competence and authorisation. Read mechanical drawings, electrical diagrams, pneumatic and hydraulic schematics, and equipment manuals. Troubleshoot CNC alarms, positioning or referencing issues, sensors, servo and spindle drives, and related systems within demonstrated experience. Coordinate with equipment manufacturers or authorised service providers when specialist diagnostics, software access, or major repairs are required. Inspect and repair pneumatic and hydraulic circuits, including leaks, valves, cylinders, hoses, pressure regulation, and related components. Maintain compressors, compressed-air systems, dust extraction equipment, and relevant production support equipment. Inspect paint drying ovens and related heating, ventilation, temperature-control, and safety-interlock systems within demonstrated competence. Investigate recurring failures and recommend corrective measures to improve reliability and prevent repeat breakdowns. Identify spare parts accurately using specifications, part numbers, and manufacturer documentation; maintain appropriate records and recommend critical spare stock. Record faults, maintenance activities, replaced parts, downtime, and follow-up actions. Coordinate maintenance priorities and planned shutdowns with production to minimise disruption. Support machinery installation, relocation, commissioning, and acceptance checks where required. Guide operators on routine checks, correct operating practices, and early reporting of abnormal noise, vibration, overheating, or performance changes. Isolate and secure electrical, pneumatic, hydraulic, and other stored energy before maintenance, following safe isolation and lockout/tagout procedures. Verify guards, emergency stops, and safety interlocks before returning equipment to service, and conduct controlled post-maintenance testing. REQUIRED QUALIFICATIONS & EXPERIENCEBachelor’s degree in Mechanical, Electrical, Mechatronics, or a relevant engineering discipline; or a relevant technical diploma or vocational qualification supported by strong practical experience. Minimum 5 years of relevant machinery maintenance experience, including at least 3 years within Saudi Arabia. Proven hands-on maintenance experience in woodworking, joinery, or furniture manufacturing facilities. Practical experience maintaining a range of the listed woodworking machines, rather than experience limited to general building maintenance. Strong mechanical troubleshooting ability and practical knowledge of electrical, pneumatic, hydraulic, and control systems relevant to woodworking equipment. Ability to personally diagnose faults, carry out repairs within competence, and verify equipment performance after maintenance. Experience with preventive maintenance, failure investigation, and spare-parts identification. Ability to use appropriate measuring and diagnostic instruments and interpret technical manuals and schematics. Strong safety awareness, including energy isolation, stored-pressure hazards, rotating machinery, dust, and finishing-area risks. Ability to understand technical English in manuals, alarms, and parts documentation and prepare clear maintenance records. Good coordination, accountability, problem-solving, and prioritisation skills. Currently based in Saudi Arabia and available for immediate joining and full-time, on-site work in Riyadh. PREFERRED QUALIFICATIONSPractical experience with both conventional woodworking machinery and CNC/beam saw equipment. Experience diagnosing PLC-controlled equipment, servo systems, and variable-frequency drives. Manufacturer or authorised-service training for relevant woodworking machinery. Experience with machine installation, commissioning, alignment, and accuracy checks. Experience maintaining paint drying ovens, compressed-air equipment, and dust extraction systems. Familiarity with computerised maintenance systems or structured maintenance tracking using Excel. HOW TO APPLYCandidates who meet the essential requirements are invited to email:hr@aljammaz-co.comEmail subject:Woodworking Machinery Maintenance – Engineer or Senior Technician – Full Name – Current City Required attachments:Updated CV: Include employers, employment dates, factory types, and relevant experience within Saudi Arabia. Machinery experience list: Identify machine types, brands, and models where known, and explain the maintenance or repairs personally performed. Relevant qualifications and training certificates: Include technical qualifications and manufacturer training where available. Optional work examples: Brief maintenance case summaries or permitted photographs showing relevant work, with confidential information removed. Please answer these questions in the email body:Are you applying as a Maintenance Engineer or Senior Maintenance Technician? What is your current city, and are you available for full-time, on-site work in Riyadh? How many years of woodworking machinery maintenance experience do you have, and how many were within Saudi Arabia? Which machines, brands, and models have you personally maintained? Which areas can you handle independently: mechanical, electrical, pneumatic, hydraulic, or control-system troubleshooting? State any areas requiring specialist support. What practical experience do you have with CNC woodworking machines and beam saws? Describe two significant machinery faults you personally diagnosed and repaired, including the cause, repair, and verification of successful operation. What experience do you have with preventive maintenance, recurring-failure analysis, and spare-parts identification? What experience do you have maintaining compressors, extraction systems, and paint drying ovens? What training or practical experience do you have in machinery safety and energy isolation? Why are you seeking a new opportunity, or why did you leave your most recent employer? How many calendar days do you need to join after accepting an offer? Enter “0” if available immediately and state any notice period or procedures affecting the date. What is your expected total monthly salary in SAR, including basic salary and all fixed allowances, excluding variable bonuses? PROFESSIONAL REFERENCESFinal-stage candidates will be asked for two professional references, with a third if available, preferably former maintenance managers, factory managers, or direct supervisors. After obtaining each reference’s permission, provide their name, job title, organisation where you worked together, professional relationship, and telephone number and/or work email. References will be contacted with your prior consent. Your current employer will not be contacted without explicit permission. SELECTION PROCESSShortlisted candidates will discuss their machinery experience and repair examples. Assessment may include a practical troubleshooting scenario or a supervised technical assessment using appropriate safety procedures. Submit only documents and work samples permitted for sharing, with confidential information removed.

Qiddiya is Saudi Arabia's future capital of entertainment, sports, and culture — a 360km² giga-project just outside Riyadh. From F1-grade racetracks and theme parks to stadiums, healthcare facilities, and world-class performance venues, Qiddiya is creating a destination unlike any other.<br><br>As the development evolves from large-scale construction into long-term operations and asset stewardship, the focus is shifting toward operational excellence, tenant partnerships, commercial performance, and sustainable asset management. This transition marks the next phase of Qiddiya's journey — ensuring that its destinations and facilities are not only built to world-class standards, but operated, maintained, and optimized for generations to come.<br><br>This is more than a project — it is a national transformation. We are seeking ambitious professionals who want to play a critical role in shaping the operational future of one of the world's most iconic developments. If you are driven by scale, impact, and the opportunity to help establish enduring, high-performing assets and experiences, Qiddiya is calling.<br><br>Job Summary:<br><br>The Technical Director is responsible for owner-side leadership and oversight of all technical aspects across hospitality assets, including hotel handovers, defects management, engineering governance, PPM strategy review, POMEC planning, technical audits, building systems performance, lifecycle planning, sustainability initiatives, and operational technical support.<br><br>The role provides strategic technical oversight throughout the asset lifecycle, ensuring assets are commissioned correctly, maintained effectively, and operated efficiently. The Technical Director will review operator engineering practices, maintenance programs, capital plans, technical standards, energy performance, and asset condition to ensure alignment with owner expectations and industry best practices.<br><br>The ideal candidate combines extensive hotel engineering leadership experience with asset management discipline, technical due diligence expertise, operational readiness knowledge, and strong stakeholder management capabilities.<br><br>Requirements<br><br>Hotel Handovers & Operational Readiness<br><br>Lead owner-side review and oversight of hospitality asset handovers from Development and Project Delivery teams into Operations Ensure all building systems, life safety systems, MEP infrastructure, specialist systems, and back-of-house facilities are fully commissioned, tested, documented, and ready for operations Review testing and commissioning reports, integrated systems testing, performance verification, and operator acceptance documentation Oversee defects identification, snag management, warranty tracking, and close-out processes Coordinate operational readiness reviews related to engineering, facilities management, technical services, maintenance workshops, spare parts, and asset documentation Ensure complete technical handover packages including O&M manuals, as-built drawings, asset registers, warranties, maintenance schedules, and digital asset information<br><br>Technical Operations Oversight<br><br>Provide owner-side technical leadership across operating hotels and hospitality assets Monitor engineering performance, asset reliability, equipment uptime, and operational risks Review operator engineering reports, technical KPI performance, maintenance compliance, and critical asset condition assessments Support operators in resolving complex technical issues affecting operations, guest experience, safety, compliance, or asset performance Ensure technical operations align with owner objectives, operator obligations, and approved asset management plans Conduct periodic technical inspections and physical asset reviews<br><br>PPM Strategy & Maintenance Governance<br><br>Review and challenge operator Preventive Planned Maintenance (PPM) strategies to ensure alignment with manufacturer requirements, operational realities, lifecycle expectations, and asset preservation objectives Evaluate maintenance frequencies, procedures, staffing levels, contract scopes, and resource allocation Monitor PPM compliance performance across all hospitality assets Review maintenance backlog levels and corrective maintenance trends Ensure critical assets receive appropriate preventive, predictive, and condition-based maintenance Establish technical governance frameworks and maintenance performance reporting structures<br><br>POMEC Review & Capital Planning<br><br>Lead owner-side review of annual POMEC submissions and capital expenditure requests Assess requests against asset condition, lifecycle requirements, risk mitigation needs, statutory obligations, operational priorities, and return on investment Validate replacement cycles for major building systems, MEP equipment, FF&E, and engineering infrastructure Develop long-term capital planning frameworks and rolling asset replacement programs Ensure POMEC investments support asset preservation and long-term value creation Monitor approved capital expenditure implementation and project close-out<br><br>Engineering & Building Systems Governance<br><br>Establish technical standards and engineering governance frameworks across the hospitality portfolio Review performance of HVAC, electrical, plumbing, fire and life safety, BMS, ELV, vertical transportation, water treatment, and specialist hospitality systems Ensure critical systems operate safely, efficiently, and in accordance with applicable regulations and standards Review technical risks associated with aging infrastructure, deferred maintenance, operational changes, and capital interventions Support development of technical policies, engineering standards, and asset management procedures<br><br>Sustainability & Resource Management<br><br>Support implementation of sustainability initiatives across the portfolio Review building performance data relating to energy, water, waste, and carbon reduction opportunities Identify technical initiatives that improve operational efficiency and environmental performance Support compliance with sustainability frameworks including LEED, BREEAM, Green Key, GRESB, and relevant Saudi sustainability requirements Promote energy management, utility optimization, and lifecycle efficiency practices<br><br>Technical Due Diligence & Asset Protection<br><br>Conduct technical due diligence assessments on operating and newly delivered assets Review asset condition surveys, engineering audits, lifecycle assessments, and risk analyses Identify technical risks and recommend mitigation plans Ensure asset management decisions are supported by technical data and lifecycle considerations Advise Asset Management leadership on technical implications of investment, operational, and capital expenditure decisions<br><br>Stakeholder Management & Governance<br><br>Act as the primary owner-side technical representative with hotel operators, FM providers, consultants, contractors, project teams, and internal stakeholders Support technical reviews with operators and engineering leadership teams Present technical recommendations and risk assessments to senior management Ensure technical recommendations are supported by engineering rationale, financial analysis, asset preservation requirements, and operational impact assessments Coordinate closely with Asset Management, Development, Operational Readiness, Finance, Legal, Procurement, and Sustainability teams<br><br>Qualifications & Experience<br><br>Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Building Services Engineering, Facilities Management, or related discipline. Professional Engineering registration or equivalent certification preferred. Minimum 15 years of professional experience. Minimum 10 years within hospitality engineering, hotel technical services, facilities management, or asset management. Experience overseeing luxury hotels, resorts, mixed-use developments, or large integrated destinations. Demonstrated experience leading hotel handovers, commissioning reviews, operational readiness, and defect management. Proven experience reviewing PPM programs, maintenance strategies, and engineering governance frameworks. Strong understanding of POMEC planning, lifecycle asset management, and technical capital expenditure evaluation. Experience working with international hotel operators and hospitality brands. GCC and large-scale destination development experience strongly preferred<br><br>Preferred Skills<br><br>Strong technical understanding of hotel building systems and engineering operations. Expertise in lifecycle asset management and capital planning. Advanced knowledge of maintenance management methodologies. Ability to challenge operators and consultants constructively while maintaining collaborative relationships. Strong analytical and problem-solving capability. Experience interpreting technical drawings, commissioning documentation, and engineering reports. Financial understanding of POMEC, CAPEX, lifecycle costing, and ROI assessments. Excellent stakeholder management and presentation skills. Strong governance, risk management, and compliance mindset. Ability to translate technical issues into commercial and operational implications<br><br>KPIs / Success Measures<br><br>Successful handover of hospitality assets with minimal operational defects or technical disruptions. Completion of technical readiness reviews prior to hotel openings. PPM compliance maintained above established portfolio targets. Reduction in critical equipment failures and asset downtime across the portfolio. POMEC submissions reviewed and approved within established timelines. Capital projects delivered in accordance with approved scope, budget, and technical requirements. Technical audit findings resolved within agreed corrective action periods. Asset lifecycle plans developed and maintained for all operating assets. Improvement in utility efficiency and sustainability performance metrics. Reduction in maintenance backlog and deferred maintenance exposure. Effective management of warranty claims, defects, and technical risk mitigation programs<br><br>Benefits<br><br>Career development opportunities within a rapidly growing hospitality investment platform Collaborative and dynamic work environment Exposure to high-profile hotel and mixed-use developments in Saudi Arabia Competitive salary and performance-based bonus

ACWA Operations:At Acwa Operations, we make essential services dependable and efficient for the millions of people who rely on them every day. Formerly NOMAC (The First National Operations & Maintenance Company), we are the operations and maintenance arm of Acwa, focused on keeping power generation and water desalination assets running safely, reliably and cost-effectively across their full lifecycle. Since 2005, we have partnered with clients across the Middle East, Africa and Asia to support complex infrastructure that powers communities and sustains economies.<br>The Bisha Solar PV Project is a significant renewable energy initiative in Saudi Arabia, focusing on the development of a 3,000 MW solar PV plant in Bisha, Asir Province, Saudi Arabi. This project is part of a broader national wave of gigawatt-scale solar procurement and buildout, with fast capacity additions and large power purchase agreements (PPAs) being key factors in its credibility. The project is developed under the IPP model with a 25-year Power Purchase Agreement with SPPC as the offtaker, and financial close was achieved in October 2025, with completion scheduled for December 2027.<br>REPORTS TO: VP Cluster Head of Assets - South Region / Country Manager<br>JOB PURPOSE: To provide overall direction to the plant teams and lead all the activities within the plant to ensure the safe, reliable and efficient operations of the plant, optimum utilization of resources and delivery of uninterrupted supply of Power / Water in accordance with the defined standards, whilst fulfilling all contractual obligations in order to maximize revenue.<br>KEY ACCOUNTABILITIES:Strategy & Plans:Develop the plant strategy in line with NOMAC’s Operations and Maintenance strategy to ensure vertical alignment and horizontal integration with other interfacing departmental strategies across. Regularly report to the Manager on the operational and maintenance activities of the plant, challenges and issues faced, mitigations taken, etc. as required, to keep them informed and updated on the plant’s activities. Prepare board presentations that include financial figures, plant warranty issue and operational and manpower issues etc., in order to keep them up to date of all statistics and records relevant to the plant. People Management:Manage and monitor the performance of direct and indirect reports, defining workforce requirements and recruiting, in conjunction with the Human Resources function, to ensure competent, qualified and highly motivated employees are available to enable the achievement of the plant objectives. Manage the effective achievement of the team’s objectives through setting individual objectives, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation. Manage and provide overall direction and guidance on talent development initiatives to mentor, coach and challenge subordinates providing opportunities for growth and development to ensure continuous progression and a high level of competence within the team. Financial Management:Develop the Plant’s Operating budget and manage and monitor the financial performance against the budget on a regular basis, so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon. Understand the financial metrics /costs/ contractual obligations of the project, to ensure the achievement of the revenue, costs, profitability and productivity targets. Production Planning:Lead and ensure the effective cascading of the operational strategy and plans into mid to short terms production plans and monitor their performance against the target to ensure optimization of resource utilization, plant availability and operating efficiency of the plant, whilst achieving the defined production targets. Operations and Maintenance:Provide overall direction to plant operations and maintenance teams to meet approved production objectives while providing technical guidance and expertise to ensure timely resolution of issues and recommend changes to approved procedures considering technological developments and changing business conditions. Plan and direct for minor and major changes within the plant and its respective processes to ensure a safe working environment while also maintaining plant efficiency levels, as per the approved procedures. Have a thorough understanding of the contractual obligations and clauses with the Project Company and ensure that they are continuously met at all times. Technical Guidance:Direct the teams on operations and maintenance strategies and oversee the root cause analysis and investigations in order to correct any abnormal conditions and resolve performance deficiencies. Provide guidance to direct subordinates on potential risk areas in order to improve the long-term reliability of the plant. Supply Chain:Oversee and manage the identification process of required inventory and approve all purchase requisitions / purchase orders for material / spare parts, services, chemicals, equipment and required manpower; as per the authority matrix in order to ensure timely availability of stock to fulfil plant requirements. Oversee the work executed by the contractors to ensure timely completion of work whilst complying to scope, materials specification, method of application, HSSE and documentation guidelines. SAP Implementation:Provide overall guidance and ensure the effective implementation of SAP processes within the plants and adherence to SAP guidelines in all aspects of production planning, scheduling, order processing, material movement etc. in order to ensure system/data integrity in line with defined standards. Integrated Management System Implementation:Identify, establish and monitor IMS objectives, targets and programs in the plant, through the adaptation and implementation of the policies and procedures and preparation and readiness for appropriate IMS Certifications, in order to ensure compliance to applicable Standards, existing policies and procedures of the company. Oversee and provide all possible assistance during the IMS audits (conducted internally or by external agencies) and work on the recommendations provided by them in order to effectively implement corrective actions. Health, Safety, Security & Environment:Ensure compliance to all relevant health, safety, security and environmental management policies, procedures and controls across the plant to guarantee employee safety, legislative compliance and a responsible environmental attitude. Relationship Management:Develop and maintain effective business relationships with all relevant internal & external entities (such as Project Company, Board, shareholders, OEM contractors, local authorities etc.) with the highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure seamless business operations. Reporting:Ensure that all plant reports are prepared in a comprehensive, accurate and timely manner, and delivered to the Project Company as per contractual obligations. Direct and provide guidance on the preparation of periodical statements and progress reports to keep the senior management informed about the progress of various initiatives and to facilitate decision making. Policies, Processes, Systems & Procedures:Develop and ensure the implementation of Operation’s department work instructions, policies, procedures and controls covering all areas of department activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Continuous Improvement:Oversee the implementation of effective and economical methods and techniques in order to identify improvements and/or new technological changes to advance operating methods within the plant. Identify opportunities of improvement and contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment.<br>COMMUNICATION & WORKING RELATIONSHIPS: Internal:Needs to work closely with Senior Management, Maintenance Manager and Maintenance team, Procurement Officer, HSSE Officer, P&C team, Finance Team and Storekeeper, etc. Needs to work closely with all Corporate / Country teams, Board, Plant employees, internal Auditors. External:Needs to build a rapport with relevant contractors and vendors, Project Company, Local Authorities, External Auditors, Shareholders<br>REQUIRED WORK EXPERIENCE AND EDUCATION: Bachelor’s Degree in Engineering. Minimum 15 years’ experience in managing a production plant, with operational experience in the power and water desalination sector.<br>REQUIRED SKILLS AND KNOWLEDGE:Techno-commercial know-how with extensive knowledge of contracts and agreements Extensive leadership skills and excellent planning ability Extensive experience and know-how of conceptual and analytical thinking and excellent presentation skills Extensive knowledge of the operations in water desalination and power generation plants and of NOMAC operations Excellent communication, influencing and motivating skills Project Management Mentoring, coaching and people management skills Strong planning, organizing, and integration skills Team work and collaboration skills

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.<br><br>Reimagine What’s Possible <br><br>ABOUT THE COMPANY:<br><br>BHIG—Blue Hydrogen Industrial Gases is a regional development and investment joint venture (JV) between Saudi Aramco and Air Products Qudra “APQ”. Our company benefits from the combined strengths of two leading entities. BHIG is positioned to drive industrial innovation and operational excellence across Saudi Arabia and the region. BHIG focuses on supporting clean energy goals through low-carbon hydrogen production.<br><br>Reimagine What’s Possible<br><br>The HYCO Lead Operator, reporting to the HYCO Shift Supervisor, is accountable for the day-to-day DCS & Field Operation of HYCO facility, ensuring the production requirements set by the customer are achieved. HYCO Lead Operator is responsible for the safe, efficient and stable operation of the entire Hydrogen Manufacturing Unit from a centralized control room using DCS. This includes monitoring, controlling and optimizing to meet production targets, quality specifications and environmental regulations. This includes actively supporting plant performance, process optimization and production stability while maintaining strong focus on safety & compliance. The HYCO Lead Operator will execute daily tasks which include preparing and implementing safety work permits, LOTO, completing operations preventative maintenance activities, and assist the maintenance and engineering teams in preparing and executing corrective maintenance activities. Lead operator will handle the Shift lead responsibility in absence of Shift supervisor ensuring the business continuity.<br><br>Principal Accountabilities<br><br>Safety, Health & Environment<br><br>Maintain a safe & stable environment. Demonstrate leadership with all Company & Industry safe work processes to prevent all injuries. Ensure proper documentation is maintained for safety related activities. Enforce and adhere to all Safe Work Permits and Lock-out Tag-out and management of change procedures. Be the first line of response for process emergencies. Execute emergency operating procedures, initiate plant trips if necessary and direct field operators. Monitor status of Safety Instrumented System (SIS) and Fire & Gas Systems. Understand the cause & effect chart for all safety interlocks. Ensure all plant emissions (from reformer stack, vent streams) comply with environmental permits. Properly manage waste streams. Ensure the safety of all operations personnel by utilizing the BHIG Basic Safety Practice program <br><br>Technical & Operations<br><br>Operate the Steam Methane Reformer based hydrogen plant with CO2 Removal section & CO2 compression, PSA with Tail Gas compression, Membrane Unit and related utilities as prescribed by the Work Instruction Procedures Operate the pipeline network to supply Hydrogen, steam and CO2 to customers’ pipelines safely and efficiently. Report production progress and plant status to the Shift Supervisor and suggest solutions for any shortfalls. Manage plant production efficiently based on input provided by Plant Management to ensure safety and reliability targets are met to achieve maximum profitability. Ensure BHIG standards, and global best practices for EH&S, productivity, reliability, quality, and overall customer services are met. Meet the customer’s requirements regarding safety, reliability, product quality, and flexibility regarding product supply. Maintain customer communications and relationships at the ‘board’ level, ensuring customer demand rates are satisfied while maximizing the efficiency and profitability of the facility. Follow the Site Work Instruction Manuals for production & supply of Product H2, CO2 & Steam along with other operating and maintenance procedures and checklists to meet the customer’s satisfaction with safety, reliability, product quality, and flexibility of product supply while compliance with requirements. Maintain a relationship with the customer’s counterparts from other Refinery Units where from BHIG either receiving Feedstock, Utilities & Power or supplying Hydrogen and Steam to different Refinery Units on a regular basis through Refinery Shift Superintendent to ensure alignment of expectations for BHIG and the customers current and future product demand. Constantly monitor all process variables (flows, temperatures, pressures, levels, analytical values) via DCS to ensure they are within defined operating limits. Manipulate control loops, setpoints and cascades to maintain sable operations of all integrated units. Use historical data and trends to predict equipment performance degradation, identify inefficiencies and prevent potential trips and failures. Execute & supervise the detailed start up sequence for the entire plant or individual units/loops form a cold condition, warm condition or hot stand by condition, ensuring a smooth & safe transition to full load normal operations. Assist in the commissioning activities of the facility Maintain constant communication with field operators, providing instructions for equipment adjustments, isolations and rounds. Liaise with the maintenance team to co-ordinate equipment preparation for maintenance (isolation, purging & blinding) and safe taking equipment back in line. Conduct detailed and accurate shift handovers with incoming operators, highlighting any abnormalities, ongoing work and special instruction. Follow shift turnover protocols to ensure a safe and efficient handover to the following shift. Maintain accurate and timely logs of operating parameters, significant events and production data. Fully accountable to ensure his logs and that his operator’s logs are accurate and compliant with published matrix. Identify the root cause of process deviations and equipment malfunction. Work with engineers to implement long-term solutions. Suggest and participate in operational improvements and de-bottlenecking projects to enhance safety, reliability and profitability. Ensure compliance with all CM, PM tasks & Environmental Regulatory requirements. Support and prepare for Shutdown Planning and Turnaround Planning. Provide coaching and motivation with the field operations team to achieve operational excellence and customer satisfaction. Establish & maintain close working relationships with engineering and maintenance personnel to continuously monitor & evaluate plant systems & equipment performance. Ensure compliance with process safety, MOC’s, and OPHR requirements. Provide operations support and participate in investigations and Root Cause Analysis to identify & implement sustainable corrective actions. Facilitate attainment of operational excellence and customer satisfaction via operations productivity, reliability, quality, and continuous improvement initiatives. Communication of plant activities with other shifts to maintain continuity between shifts for a safe and reliable operation. Execute other duties as assigned by reporting managers in a timely and efficient manner. <br><br>Minimum Requirements And Qualifications<br><br>Bachelor’s degree in chemical, Mechanical, or Chemical Process Operations with 10 years’ experience preferred. An Associate Technical Degree (2-year certificate) will be considered based on years of experience and competence. Experience in DCS Operation & Field Operation, with minimum of 5 years’ Lead DCS Operations Experience in SMR based Hydrogen or Ammonia or Methanol or Syngas plant as DCS Operator. Proficiency with DCS platforms (e.g. Yokogawa Centum VP, Siemens PCS 7) Deep understanding of Chemical Engineering Principles, thermodynamics and process control. Wide technical knowledge in operations, engineering, and maintenance activities Ability to maintain high level of awareness and make sound decisions under pressure. Strong problem solving and diagnostic abilities. Clear, concise and effective verbal and written communication. Proficiency in English speaking and writing. Ability to communicate with the customer at the board level daily. Able to communicate between operations and maintenance teams. Deep understanding of Chemical Engineering Principles, thermodynamics and process control A strong commitment to employee involvement, team building and diversity.<br><br>Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.

Job Scope:The Country Hotel Manager serves as the strategic business leader for a portfolio of hotels and hospitality properties within the assigned country, working closely with the VP, Regional General Manager (RGM), and other senior leaders. The role is responsible for the overall operational, financial, guest experience, compliance, and people performance of a cluster of hotels, ensuring alignment with company objectives, brand standards, and profitability targets. Job Responsibilities:Pre-Opening Supports pre-opening, refurbishment, conversion, and delisting activities in collaboration with Country Leadership, Regional Leadership, and HQ Operations teams. Key Responsibilities Support collaboration across all departments and stakeholders to ensure pre-opening, refurbishment, or delisting projects are completed within approved timelines. Support Commercial, E-Commerce, and Revenue Management teams in developing business readiness plans for new hotel openings. Review and manage Pre-Opening Critical Paths, ensuring operational milestones are achieved. Coordinate operational readiness activities including recruitment, training, licensing, procurement, systems implementation, and hotel handover processes. Communicate project priorities, risks, opportunities, and implementation challenges to leadership teams. Participate in site inspections, operational reviews, and readiness assessments prior to hotel openings or relaunches. Support development and implementation of opening budgets, staffing plans, and operational frameworks. Project Management & Strategic Initiatives Support cross-functional collaboration to ensure successful execution of strategic projects. Key Responsibilities Work with Project Teams and Project Managers to track project progress and timelines. Execute approved project plans relating to operational, commercial, financial, and guest experience enhancements. Develop and maintain project action plans, opening checklists, and implementation schedules. Coordinate internal and external resources to ensure timely delivery of assigned initiatives. Monitor project milestones and communicate updates to Country, Regional, and Executive Leadership teams. Identify operational, financial, or compliance risks and escalate where necessary. Coordinate with vendors and suppliers to support successful implementation of projects. Ensure company standards are integrated across Operations, Marketing, Branding, IT, F&B, HR, and Finance workstreams. Conduct post-implementation reviews and lessons-learned exercises to drive continuous improvement. Issue visitation and operational review reports with agreed action plans and follow-up timelines. Champion continuous improvement initiatives focused on guest satisfaction, profitability, productivity, and quality standards. Finance Supports financial performance and profitability in partnership with Country and Regional Finance teams. Key Responsibilities Assist in the development of meaningful and achievable annual budgets, forecasts, and long-term business plans. Monitor hotel profitability, revenue performance, and operational costs to ensure business objectives are achieved. Oversee operational budgets and identify opportunities to improve efficiency and profitability. Conduct monthly forecasting exercises covering revenue, expenses, labor costs, and productivity. Conduct monthly P&L review meetings and implement corrective action plans as required. Review financial performance, identify variances, and execute plans to improve results. Support capital expenditure planning, refurbishment initiatives, and asset enhancement projects. Ensure financial controls and company policies are consistently followed across all properties. Provide timely financial forecasts, operational updates, and performance analysis to Regional Leadership. Revenue Management Support Supports Commercial, Marketing, E-Commerce, and Revenue Management teams in achieving revenue and profitability objectives. Key Responsibilities Work closely with Commercial, Marketing, E-Commerce, and Revenue Management teams to support overall revenue objectives for the hotels. Provide operational insights, market intelligence, and local business trends to support revenue strategy development. Participate in revenue review meetings and contribute inputs on demand drivers, business mix, and operational opportunities. Support annual budget preparation and forecasting processes by providing operational assumptions and market intelligence. Monitor hotel occupancy, ADR, Rev PAR, and overall hotel performance against established targets. Support implementation of promotional campaigns, pricing initiatives, and commercial programs developed by Revenue Management and Commercial teams. Ensure operational teams are aligned with demand forecasts, occupancy levels, and business expectations. Support optimization of ancillary revenues including F&B outlets, meeting spaces, airport services, and other guest services. Work collaboratively with Revenue Management teams during pre-opening periods to ensure systems, inventory, and operational readiness requirements are fulfilled. Provide operational feedback on guest demand patterns, competitor activities, and market developments affecting hotel performance. Promote commercial awareness and revenue accountability across operational departments. Operations Champions operational excellence across all hotels within the country. Key Responsibilities Plan, direct, and coordinate the service delivery of all hotel departments to meet and exceed guest expectations. Drive initiatives that improve service delivery, efficiency, and operational consistency. Set and monitor KPIs for all hotel departments. Respond to internal audits and implement corrective actions to ensure continual improvement. Manage and develop Heads of Departments and supervisory teams to support performance and succession planning. Monitor and control departmental costs and productivity levels. Provide effective leadership to ensure hotel targets are achieved or exceeded. Oversee F&B outlets and ensure food and beverage quality standards are maintained. Conduct regular operational reviews, briefings, and management meetings. Foster a performance-driven culture focused on quality, accountability, and continuous improvement. Lead recruitment, talent development, mentoring, and succession planning initiatives. Participate in corporate and regional best practice sharing initiatives. Manage performance reviews for departmental leaders. Ensure compliance with all PPG and Aerotel brand standards and operating procedures. Promote sustainability, corporate responsibility, and environmental initiatives across the hotels. Guest Experience Drive guest satisfaction and service excellence across all hotels. Seek, review, and respond to guest feedback to improve service performance. Monitor online reputation scores, guest review platforms, and social media feedback. Ensure guest complaints and service recovery cases are effectively managed and resolved. Implement initiatives that enhance the overall guest journey and guest loyalty. Ensure consistent execution of brand service standards throughout all hotels. Compliance, Safety & Risk Management Ensure compliance with all company policies, brand standards, and local regulatory requirements. Ensure all hotel licenses, permits, certifications, and statutory requirements remain valid and compliant. Maintain ownership of hotel operational manuals, SOPs, compliance programs, and training requirements. Ensure health, safety, security, food safety, and risk management standards are maintained. Conduct regular reviews of operational compliance and implement corrective actions where necessary. Ensure emergency preparedness, crisis management, and business continuity plans are maintained and tested. Promote a strong culture of safety, compliance, and operational discipline across all properties. Leadership & Talent Development Provide leadership, guidance, and coaching to hotel management teams. Drive employee engagement, retention, and succession planning programs. Promote collaboration and teamwork across all departments and hotels. Lead communication meetings and ensure company objectives are effectively cascaded to all levels. Keep abreast of industry trends, best practices, and emerging hospitality innovations. Qualifications & Experience Minimum of 5 years in a leadership role within a four- or five-star hotel, including experience in area/cluster or regional management. Strong background in Rooms Division; experience in Hotel Sales or Revenue Management is a plus. Prior experience with an international hotel chain or hospitality group is advantageous. Demonstrated adaptability in fast-paced, dynamic environments with shifting market conditions. Strong analytical and numerical skills effectively. Excellent stakeholder-management skills. Good knowledge of Saudi Arabian hospitality regulations, labour requirements and local market conditions. Fluent in written and spoken English; proficiency in local languages is an asset. Excellent leadership, planning, organizational, and time management skills. Demonstrated experience managing multi-property operations. Strong financial acumen with experience in budgeting, forecasting, P&L management, cost control, productivity management, and profitability improvement. Experience leading pre-opening, refurbishment, renovation, conversion, or hotel transition projects. Good understanding of revenue drivers including occupancy, ADR, Rev PAR, forecasting, distribution channels, and commercial performance metrics. Experience managing compliance, licensing, health & safety, security, risk management, and audit requirements within hotel operations. Proficient in hotel property management systems (PMS) and Microsoft Office applications. Ability to travel regularly within the country to support hotel operations, projects, audits, and leadership engagement activities.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY&nbsp;<br>Functions as the strategic business leader of Revenue Strategy. Responsible for maximizing revenue and profit associated with rooms and function space in participating cluster properties. Position is accountable for preparing forecasts, budgets and projections, as well as pricing, positioning and inventory management. Oversees all the processes associated with demand, revenue, forecasting, inventory management and opportunity analysis. Works with the sales strategy team to develop the hotel(s)’ sales strategy and ensure implementation. Identifies future revenue opportunities and effectively communicates strategies to the sales organization.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 6 years experience in the revenue management, sales and marketing, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Finance and Accounting, Economics, Hotel and Restaurant Management, or related major; 4 years experience in the revenue management, sales and marketing, or related professional area.<br>CORE WORK ACTIVITIES<br>Analyzing and Reporting Revenue Management Data<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Provides revenue strategy and analysis functional expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Translates or explains what information means and how it can be used.<br>• Evaluates effectiveness of property participation in electronic sales channels.<br>• Analyzes competitive sets, price positioning, seasonality, mix and displacement on a continuous basis.<br>• Prepares forecasts of revenue, profit, demand and occupancy for rooms and function space – 3-month and 6 month, long range and budget.<br>• Assists hotels with pricing and provides input on business evaluation recommendations.<br>• Analyzes period end and other available systems data to identify trends, future need periods and obstacles to achieving goals.<br>• Generates updates on transient segment each period.<br>• Works with Market VP, Market GM and GM’s to assist in pricing analyses for all products in Market.<br>• Assists with account diagnostics process and validates conclusions.<br>Managing Revenue Management Projects and Strategy&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Updates market and revenue knowledge and aligns strategies and approaches accordingly.<br>• Establishes long-range objectives and specifies the strategies and actions to achieve them.<br>• Works closely with Sales and Marketing for business opportunities, aims to increase profitability of the organization.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Takes a predetermined strategy and drives the execution of that strategy.<br>• Thinks creatively and practically to develop, execute and implement new business plans.<br>• Explores opportunities that drive profit, create value for clients, and encourage innovation; challenges existing processes/systems/products to make improvements.<br>• Manages all revenue, profit and demand data associated with rooms and function space.<br>• Provides recommendations to improve effectiveness of revenue analysis processes.<br>• Attends meetings to plan, organize, prioritize, coordinate and manage activities and solutions.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Develops the Business Outlook Strategy.<br>• Determines sales strategies and communicates to market sales leadership, marketing communications teams and property leadership.<br>• Establishes and maintains effective and rational pricing strategies for rooms and function space.<br>• Develops and executes the hotel(s) strategic plan(s).<br>• Oversees the annual pricing process for transient, group and catering rooms, function space and audio-visual.<br>• Provides critical input to market leaders for development of property and overall revenue sales strategy.<br>• Ensures hotel strategies conform to brand philosophies and initiatives.<br>• Ensures that sales strategies and rate restrictions are communicated, implemented and modified as market conditions fluctuate.<br>• Prepares sales strategy meeting agenda, supporting documentation and leads property and/or cluster meetings.<br>• Conducts sales strategy analysis and refines as appropriate to increase market share for all properties.<br>• Develops 6-month, 12-month and 2-year strategic action plans for management of cluster transient revenues.<br>• Manages inventory to maximize cluster rooms revenue.<br>• Ensures property diagnostic processes (PDP) are used to maximize revenue and profits.<br>• Initiates, implements and evaluates revenue tests.<br>Building Successful Relationships<br>• Provides market strategy expertise and leadership to general managers, property leadership teams and market sales leaders.<br>• Identifies and communicates revenue and profit opportunities to property leadership teams and sales organization.<br>• Develops and manages internal key stakeholder relationships.<br>• Provides targeted and timely communication of results, achievements and challenges to the stakeholders.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees with the appropriate skills to meet the business needs of the unit.<br>• Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Utilizes all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Conducts employee performance appraisals according to Standard Operating Procedures.<br>• Administers bonus and incentive programs.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Description</span><br><span></span><p><span><span><strong>Curriculum Manager - Nautical</strong></span></span></p><br><p><span><span><strong>Grade: 12</strong></span></span></p><br><p><span><span><strong>Location: Jubail, Saudi Arabia</strong></span></span></p><br><p><span><span><strong>JOB PURPOSE </strong></span></span></p><br><p><span><span>BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. </span></span></p><br><p><span><span>BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.</span></span></p><br><p><span><span>To manage the delivery of UK Maritime and Coastguard Agency (MCA), Transport General Authority (TGA) and Saudi Ports Authority (SPA) training programme ranging from Deck Hand to Chief Mate, VTS Operator, VTS Supervisor, Harbor Pilot and Master Certificate of Competence.</span><span>The training will be delivered in a purpose-built facility and utilise advanced simulation and emulation techniques.</span></span></p><br><p><span><span>The post holder will be required to lead a multi-disciplined team to ensure effective training delivery with high levels of student success, continuity with UK MCA approval, academic awarding body approval, both in the UK and KSA, and development of the associated curriculum as required. The post holder will, through the multi-disciplined team, be expected to deliver over 800 hours of training, and develop curriculum as required by the needs of the NMA.</span></span></p><br><p><span><span><strong>JOB ACCOUNTABILITIES</strong></span></span></p><br><p><span><strong>The post holder is responsible for:</strong></span></p><br><ul><li><p><span>Assisting the NMA Head of Commercial Maritime in implementing the associated policies and procedures within the NMA.</span></p><br></li><li><p><span>Assisting the NMA Head of Commercial Maritime in the implementation of the NMA’s commercial strategies in line with the NMA’s strategic priorities.</span></p><br></li><li><p><span>Managing the development of curricula teams, to promote an industry focused tertiary educational model.</span></p><br></li><li><p><span>Managing and inspiring direct reports to be creative and innovative in all aspects of pedagogy and to embed Blended Learning across all curriculum areas.</span></p><br></li><li><p><span>Assisting the NMA Head of Commercial Maritime in the operational planning and delivery of the NMA’s curriculum provisioning targets.</span></p><br></li><li><p><span>Assisting the NMA Head of Commercial Maritime in ensuring all courses within the area of responsibility have and maintain the respective awarding body approvals.</span></p><br></li><li><p><span>Assisting the NMA Head of Commercial Maritime in the development of a Quality Management System (QMS) that meets the needs of the applicable Industry standards, the NMA, and awarding bodies.</span></p><br></li><li><p><span>Ensuring performance targets within the area of responsibility are met.</span></p><br></li><li><p><span>Managing and providing direction to a team to provide a valuable student learning experience.</span></p><br></li><li><p><span>Assisting the NMA Head of Commercial Maritime in the development and maintenance of a Product Safety Management System (PSMS) for all teaching and learning equipment within the area of responsibility.</span></p><br></li><li><p><span>Ensuring teaching content and methods of delivery are in accordance with equal opportunities, are compliant with NMA’s standards, and are fully accessible to all learners.</span></p><br></li><li><p><span>Being a champion of change, communication, continuous improvement and empowerment, securing motivation, loyalty and the support of direct reports, and staff in general.</span></p><br></li><li><p><span>Ensuring regular team meetings are conducted with all direct reports.</span></p><br></li><li><p><span>Ensuring direct reports receive regular feedback on their performance.</span></p><br></li><li><p><span>Delivery of teaching and learning, ensuring they are of the highest standard, and responsive to the needs of the students, including:</span></p><br><ul><li><p><span>Establishing and maintaining high levels of professional conduct in their area of responsibility.</span></p><br></li><li><p><span>Managing and being responsible for, improvements in the quality of teaching and learning delivered through the curricula areas.</span></p><br></li><li><p><span>Ensuring that the targets for continuous improvement in the quality of learning, teaching and attainment for the curricula area are achieved in a timely manner.</span></p><br></li><li><p><span>Managing and being responsible for the sustained improvements in students’ achievement within the curricula areas.</span></p><br></li><li><p><span>Ensuring that the targets for students’ recruitment, retention and trained output standards are achieved.</span></p><br></li></ul></li><li><p><span>Managing the student disciplinary process and conduct within respective curricula areas.</span></p><br></li><li><p><span>Ensuring that coherent academic guidance systems are in place and applied in line with NMA policy.</span></p><br></li><li><p><span>Managing and maintaining curricula approvals from the MCA and other awarding bodies.</span></p><br></li><li><p><span>Maintenance and integrity of student records, as required by the MCA.</span></p><br></li><li><p><span>Managing and leading the development and delivery of all courses in the Deck curriculum area.</span></p><br></li><li><p><span>Project engineering management of new bespoke Marine and Ports related commercial courses as per company standard operating procedures.</span></p><br></li><li><p><span>Acting as a College Training Record Book (TRB) advisor for all students that are following the Nautical Science (NS) route.</span></p><br></li><li><p><span>Managing the college signoff of all Nautical Science TRBs.</span></p><br></li><li><p><span>Managing and leading the preparatory course for SQA/MCA written and MCA oral examinations.</span></p><br></li><li><p><span>Correct through life provision and operation of the Ship Simulators. This will include liaising with the NMA IT team to ensure that the Ship Simulator hardware and software are maintained as per the service agreement with the suppliers and college planned maintenance system.</span></p><br></li><li><p><span>Managing and leadingconsultancy services to the shipping, port and offshore industries.</span></p><br></li><li><p><span>Leading and further developing Advanced Ship and Tug handling courses.</span></p><br></li><li><p><span>Managing and leadingthe validation and accreditation process of Ship-handling / Tug handling courses from organisations such as Nautical Institute (NI) and Tug master’s association.</span></p><br></li><li><p><span>Developing and managing through an Integrated Human element/ Bridge Simulator course for management level.</span></p><br></li><li><p><span>Managing the delivery of Human element, Leadership and Management courses for operational and management levels.</span></p><br></li><li><p><span>Developing and managing Bridge and Crew resource management courses.</span></p><br></li><li><p><span>Developing and managing an integrated Bridge and Engine resource management course.</span></p><br></li><li><p><span>Leading the development of New Ships Models and port areas.</span></p><br></li><li><p><span>Managing and leading the development and delivery of Polar Code courses and work with the professional organisations such as NI for joint delivery and accreditation of Value-added courses for ships navigating in Polar waters.</span></p><br></li><li><p><span>Leading and further developing all STCW relevant short courses related to the Deck Officer Certificate of Competency.</span></p><br></li><li><p><span>Correct through life provision and operation of all navigation &amp; communication labs. This will include liaising with the NMA IT team to ensure that the Simulator hardware and software are maintained as per the service agreements with the suppliers and college planned maintenance system.</span></p><br></li><li><p><span>Purchasing and maintaining Chart licenses and all associated publications for Deck Officer of the Watch course.</span></p><br></li><li><p><span>Acting as an AMERC GMDSS coordinator for the NMA.</span></p><br></li><li><p><span>Managing and leading consultancy services to the shipping, port and offshore industries.</span></p><br></li><li><p><span>Leading and further developing Tanker Fam, Advanced Oil, Advanced Gas, Chemical, LNG bunkering, Hydrogen as Fuel, LICOS, Enclosed Space Entry, Ship Security, Personal Survival, CPSCRB, EDH and International Code of Signals training routes.</span></p><br></li></ul><p><span><span><strong>RECRUITMENT SPECIFICATION</strong></span></span></p><br><p><span><i><span><strong>Essential</strong></span></i></span></p><br><ul><li><p><span><span>Class 1 Master Mariner, issued by the Maritime &amp; Coastguard Agency or an IMO Whitelist Country and acceptable to the MCA as an equivalent.</span></span></p><br></li><li><p><span><span>Operational management experience in curriculum delivery, including the effective development, deployment and leadership of training staff.</span></span></p><br></li><li><p><span><span>Experience in the planning, development, approval and delivery of MCA approved Nautical Science core curriculum and the underpinning knowledge as per the Standards of Training, Certification, and Watchkeeping (STCW).</span></span></p><br></li><li><p><span><span>Significant experience in the planning, development, approval and delivery of MCA approved STCW short courses.</span></span></p><br></li><li><p><span><span>An ability to build effective and financially beneficial working relationships with industry to drive and deliver dynamic, creative and innovative learning.</span></span></p><br></li><li><p><span><span>Ability to develop positive working relationships with individuals and customers at all levels (internal and external).</span></span></p><br></li><li><p><span><span>Highly developed communication, liaison and networking skills.</span></span></p><br></li><li><p><span><span>The ability to analyse, solve problems and implement change with a successful track record of managing and delivering change.</span></span></p><br></li><li><p><span><span>A strong sense of purpose and proven experience of exceeding agreed goals and Key Performance Indicators (KPIs).</span></span></p><br></li><li><p><span><span>The ability to manage allocated budgets and meet financial targets.</span></span></p><br></li><li><p><span><span>Excellent ICT Skills.</span></span></p><br></li><li><p><span><span>Ability to provide management level reportage.</span></span></p><br></li><li><p><span><span>Strong written and verbal communication skills, with the ability to present complex information clearly and effectively.</span></span></p><br></li><li><p><span><span>Ability to manage conflicting priorities and meet deadlines to the satisfaction of all concerned parties.</span></span></p><br></li><li><p><span><span>Ability to delegate effectively and manage the performance of others.</span></span></p><br></li></ul><p><span><span><strong>EXPATRIATE EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. </span></span></p><br><p><span><span>On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia.</span></span></p><br><p><span><span><strong>SAUDI NATIONAL EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities</span></span></p><br><p><span><span><strong>BAE Systems</strong></span></span></p><br><p><span><span>At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of 89,600 people in more than 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.</span></span></p><br><p><span><span><strong>All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</strong></span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><b>Be the one building AI-powered experiences where they matter most.</b></span></p><br><br><p><span>At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships.</span></p><br><br><p><span>Help build, support and operate technology used by more than 8,000 organizations in over 100 countries&nbsp;– moving AI from possibility to production in real-world enterprise environments every day.</span></p><br><br><p>Service Engagement Director<br>Riyadh, Saudi Arabia</p><br><p><b>Role Overview:</b><br>This role drives the success of complex enterprise customer transformations by ensuring that Genesys investments translate into measurable business outcomes, improved customer experiences, and scalable operational performance. As a strategic leader within Professional Services, you own the end to end commercial and delivery relationship for key enterprise accounts, influencing how organizations modernize their customer engagement through cloud technology. You operate at the intersection of business strategy and execution, partnering with senior customer stakeholders and internal leaders to shape transformation roadmaps and deliver lasting value. At Genesys, this work contributes directly to redefining how organizations connect with their customers through AI powered, cloud based experiences that are both human centric and data driven. The role offers strong visibility across regional leadership and exposure to high impact initiatives across Saudi Arabia and the broader GCC and Levant markets.</p><br><p><b>Key Responsibilities:</b></p><br><ul><li>Drive services growth by shaping high value Professional Services opportunities that increase revenue, improve customer outcomes, and expand account footprint.</li><li>Build and sustain executive level relationships that position Genesys as a long term strategic partner in customer experience transformation.</li><li>Develop and execute multi year engagement strategies aligned with customer business goals, ensuring clear linkage between services delivery and measurable outcomes.</li><li>Own the full lifecycle of services engagements, ensuring delivery excellence, customer satisfaction, and profitable execution across all assigned accounts</li><li>Partner with Sales and Customer Success to identify expansion opportunities and align services strategy with overall account growth plans.</li><li>Lead executive governance forums and business reviews that communicate value realization, performance metrics, risks, and forward looking recommendations.</li><li>Orchestrate cross functional delivery teams to ensure projects are delivered on time, within scope, and aligned to customer expectations and success criteria.</li><li>Manage financial performance across engagements, including forecasting, margin optimization, pricing strategy, and resource alignment.</li><li>Oversee contractual governance, including scope definition, change management, and commercial negotiations to protect both customer outcomes and business performance.</li><li>Identify and mitigate delivery and commercial risks early, ensuring continuity of service and sustained customer confidence.</li><li>Act as the escalation point for complex customer and delivery challenges, driving resolution through coordinated cross functional action.</li><li>Communicate the value of Genesys Cloud and modern SaaS delivery models to both technical and business stakeholders, reinforcing adoption and long term success.</li><li>Capture insights and best practices from engagements to strengthen delivery methodologies and support scalable growth of Professional Services.</li></ul><p><b>Required Qualifications:</b></p><br><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related technical field.</li><li>12 years or more years of related experience in Professional Services Consulting, enterprise software delivery, or customer engagement roles, or 8 years with a Master’s degree.</li><li>Proven experience managing complex enterprise engagements across the full services lifecycle.</li><li>Demonstrated ability to build and influence relationships with senior and executive stakeholders, including C level leadership.</li><li>Strong commercial and financial acumen with experience managing revenue, forecasting, margins, and pricing strategies.</li><li>Experience managing Statements of Work, contract negotiations, scope control, and commercial governance.</li><li>Solid understanding of SaaS business models and cloud based software delivery, ideally within customer experience or contact center platforms.</li><li>Experience working cross functionally with Sales, Customer Success, Delivery, Product, and Partner teams to achieve business outcomes.</li><li>Excellent communication, presentation, and negotiation skills with the ability to engage both business and technical audiences.</li><li>Strong analytical mindset with the ability to identify risks, solve complex problems, and drive resolution proactively.</li><li>Fluent English - written and spoken + Arabic could be a nice to have.</li><li>Willingness to travel approximately 20 percent across Saudi Arabia and the GCC and Levant region.</li></ul><p><b>Preferred Qualifications:</b></p><br><ul><li>Experience delivering Professional Services engagements within enterprise SaaS or customer experience platforms such as Genesys Cloud.</li><li>Familiarity with the Saudi Arabian market and regional business environment.</li><li>Master’s degree in Business Administration, Engineering, Information Technology, or a related discipline.</li></ul><br><p><span><b>Working at Genesys</b></span></p><br><ul><li><span><b>AI at enterprise scale</b>&nbsp;– Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+&nbsp;new AI features were released in the last fiscal year.</span></li><li><span><b>A flexible-first culture</b> – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.</span></li><li><span><b>Growth in the AI era</b> – Build future-ready skills through mentorship, learning programs, leadership development and education support.</span></li><li><span><b>Time to recharge and give back</b> – Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.</span></li><li><span><b>Recognized globally </b>– Genesys is </span><span><u>Great Place to Work®</u></span><span>certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.</span></li></ul><p><span>Learn more about our culture, AI innovation and sustainability commitments through our </span><span><u>Careers site</u></span><span> and </span><span><u>Sustainability Report.</u></span></p><br><br><p><span><b>What Happens After You Apply</b></span></p><br><p><span>After you apply, here's what you can typically expect:</span></p><br><ul><li><span>Our Talent Acquisition team reviews your application with the hiring team.</span></li></ul><ul><li><span>A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
</span></li></ul><ul><li><span>Next, you'll meet the hiring manager and other members of the interview team.</span></li></ul><ul><li><span>We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.</span></li></ul><ul><li><span>After interviews are complete, our team will follow up with the final steps.</span></li></ul><p><span>Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.</span></p><br><br><p><span><b>Stay Connected</b></span></p><br><p><span>Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.</span></p><br><p><span><u>Get notified about relevant opportunities</u></span><span>.</span></p><br><br><span><b>Be the one building what's next - where AI, experience and impact come together.</b></span><br><p><span><b>Employee Referral</b></span></p><br><p><span>If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.</span></p><br><br><p><span><b>About Genesys:</b></span></p><br><p><span>Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit&nbsp;</span><span>www.genesys.com</span>.</p><br><br><p><span><b>Reasonable Accommodations:</b></span></p><br><p><span>If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at</span> reasonable.accommodations@genesys.com.</p><br><br><p><span>You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email.</span></p><br><p><span>This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response.</span></p><br><br><p><span><b>Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression,&nbsp;marital status, domestic partner status,&nbsp;national origin, genetics, disability,&nbsp;military and&nbsp;veteran status, and other protected characteristics.</b></span></p><br><br><p><i>Please note that recruiters will never ask for sensitive personal or financial information during the application phase.</i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>