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Position Summary<br><br>The Manager - Security & Threat leads the governance of security operations and threat management across Qiddiya Workers Villages.<br><br>Key Purpose of the Role<br><br>To prevent, detect, and respond to security threats through disciplined security governance and emergency preparedness.<br><br>Key Responsibilities<br><br> Develop and implement security and threat management frameworks Oversee access control, patrols, and CCTV operations Lead threat assessments and vulnerability analyses Coordinate intelligence and threat alerts with authorities Investigate security incidents and implement corrective actions Ensure compliance with Saudi security regulations Maintain training and licensing compliance<br><br>Key Deliverables And Accountabilities<br><br> Approved security and threat frameworks Threat risk registers and assessments Incident investigation reports Emergency and crisis response plans Security KPI dashboards and reports<br><br>KPIs/ Performance Metrics <br><br> Security incident rate and response time Threat assessment completion rate Access control compliance rate Training and licensing compliance rate Audit non-conformance rate<br><br>Requirements<br><br>Experience Requirements <br><br> Minimum 8 years of experience in security and threat management At least 3 years in a managerial role<br><br>Technical and Professional Competencies <br><br> Security governance and SOP development Threat assessment and vulnerability analysis Access control and surveillance systems Incident investigation and crisis response Contractor performance management<br><br>Behavioral Competencies <br><br> Leadership and accountability Stakeholder engagement and collaboration Decision-making under pressure Integrity and professionalism Continuous improvement mindset<br><br>Authority and Decision- Making limits<br><br> Stop unsafe or non-compliant security practices Escalate credible threats to leadership and authorities Approve corrective security action plans

We are hiring a Product Manager – Thermal Generation for a leading engineering consultancy supporting major energy and infrastructure projects across the Middle East. The successful candidate will lead the Thermal Generation business, driving strategy, business development, technical leadership, and multidisciplinary project delivery across conventional and low-carbon thermal power generation projects.<br>Key Responsibilities Develop and implement the regional Thermal Generation business strategy. Lead multidisciplinary engineering teams and oversee project delivery from feasibility through commissioning and asset optimization. Provide technical leadership for Gas Turbine, Combined Cycle, Open Cycle, CHP/Cogeneration, Waste-to-Energy, District Energy, Hydrogen, and Carbon Capture (CCUS) projects. Support business development, proposal preparation, and client engagement. Build and maintain strong relationships with utilities, EPC contractors, developers, technology providers, and government stakeholders. Ensure project quality, profitability, resource planning, and compliance with HSE and company standards. Drive innovation, digital engineering, decarbonization, and energy transition initiatives. Qualifications Bachelor's degree in Mechanical, Electrical, Power, or Energy Engineering (Master's degree/MBA preferred). Minimum 15 years of experience in Thermal Power Generation, Utilities, EPC, Engineering Consultancy, or Owner's Engineering. Minimum 5 years in a leadership or management role. Strong experience in Combined Cycle Power Plants, Gas Turbines, CHP/Cogeneration, Waste-to-Energy, District Energy, Hydrogen, and CCUS. Proven project management, business development, and client relationship management experience. Middle East experience is highly desirable. PMP, PE, CEng, or equivalent certification is an advantage.

Company Description<br>Trademark Advertising™ is a human-driven agency enhanced by AI, specializing in brand management and digital communication solutions that create impactful brand experiences. Since 2012, we have combined storytelling, design, and technology to deliver campaigns that are faster, strategies that are sharper, and connections that are more meaningful. With a focus on innovation and creativity, we help clients build smarter brands that leave lasting impressions. <br>Role Description<br>This is a full-time hybrid role located in Riyadh with the flexibility for some work-from-home arrangements. As a Social Media Manager, you will be responsible for planning, implementing, managing, and monitoring the company's social media strategy to improve brand awareness and online presence. Key tasks include creating and curating content, optimizing social media profiles, managing campaigns, and engaging with audiences to drive growth and interaction. Collaborating with cross-functional teams will also be required to align social media activities with overall marketing objectives.<br>Qualifications<br>Proficiency in Social Media Marketing and Social Media Optimization techniques Strong Communication skills for community engagement and cross-team collaboration Experience in developing and executing Content Strategies Writing expertise to craft compelling content and captions for diverse platforms Familiarity with analytics tools for performance tracking and optimizing campaigns Creative problem-solving skills and attention to detail Bachelor’s degree in Marketing, Communications, or a related field is preferred Knowledge of the Saudi market and Arabic language skills

Department Manager, Electrical<br>Responsibilities:<br>FUNCTIONALRESPONSIBILITIES<br>Coordinates with Principal Electrical Engineer to ensure correct implementation of the project design and coordinates the work of Lead Engineers. Prepares and reviews electrical engineering studies, design drawings and documents, and materials and equipment specifications. Resolves specialty related electrical engineering issues by applying accepted principles, codes, and standards. Establishes scope of work for each project or proposal. Schedules and expedites work of department. Develops organizational procedures, methods and controls. Ensures quality and safety standards and procedures are followed. Coordinates activities with other departments and clients. Determines the need for investigation and research. Participates in the development of long-range plans. Establishes project objectives and priorities. Provides expert advice on electrical engineering design, process and other methods.<br>AUTHORITY/LEADERSHIP RESPONSIBILITIES<br>Makes staffing decisions and provides employees with training and development opportunities. Proposes and manages department budget and participating in development of unit budget. Proposes and manages quality and participates in the development of procedures. Makes recommendations concerning salary adjustments and performance evaluations. Approves timesheets.<br><br>Requirements:<br>BS in Engineering and registered as a professional engineer with significant experience of 25 years. With Master’s Degree is desirable. Has experience in the oil/gas, hydrocarbon, refinery, offshore, or infrastructure industries and is recognized as specialist in electrical engineering field on large to mega projects. Must have thorough knowledge of electrical engineering practices and economic principles, calculation protection methods, design details, international codes and standards, procedures, and specifications.

Nour Net is seeking a high‑impact Sales Account Manager to drive growth across our connectivity, cloud, managed services, and cybersecurity portfolio in the Eastern Region (Dammam). If you excel in enterprise client engagement, understand ICT solutions, and consistently deliver revenue, this role is built for you.<br>Key Responsibilities<br>Enterprise Account Management : Manage and expand strategic accounts across Dammam and the Eastern Province. ICT Solution Selling : Promote Nour Net’s full suite of services: connectivity, cloud, managed services, and cybersecurity. Pipeline Development : Build a strong pipeline through proactive prospecting and regional market intelligence. Consultative Engagement : Understand customer challenges and deliver tailored ICT and cybersecurity solutions. Cross‑Functional Collaboration : Work closely with presales, delivery, and product teams to ensure seamless solution design. Revenue Achievement : Consistently meet or exceed monthly and quarterly sales targets. Market Awareness : Stay updated on ICT and cybersecurity trends to strengthen customer positioning.<br>Qualifications<br>Bachelor’s degree in Information Technology, Engineering, Business, or a related field. Proven track record in ICT or cybersecurity sales, preferably within the Saudi enterprise market. Strong understanding of connectivity, cloud, managed services, and cybersecurity solutions. Excellent communication, negotiation, and stakeholder‑management skills. Arabic fluency required; English proficiency preferred. Saudi citizen preferred (based on your past instructions).<br>Skills & Competencies CRM & Salesforce Proficiency Cybersecurity & ICT Knowledge Client Relationship Management Sales Forecasting & Reporting Negotiation & Deal Closure Team Collaboration<br>Apply Now<br>If you’re ready to elevate your sales career with one of Saudi Arabia’s leading ICT providers, submit your application today.

Business Development Manager – Earth Observation & Space Data | Saudi Arabia<br>A space and defence company delivering Earth observation and geospatial data analytics to civil, defence and dual-use markets across Saudi Arabia, the wider GCC and beyond. Already revenue-generating and preparing for Series A, the business is scaling toward roughly 150 employees over the next 12 months.<br>They're looking for a commercially-minded BD/Sales hire who can bring an existing network and contracts, not just open doors. This is a "hit the ground running" role.<br>What they need:A track record generating revenue in Earth observation, satellite data, geospatial analytics or a closely related space/defence sector An established network across defence, government, environmental or commercial buyers, ideally spanning the GCC, Europe or wider international markets Comfortable working across both direct sales and channel/partner routes to market A background that combines technical credibility (understanding satellite imagery, data analytics, use-case development) with genuine deal-closing experience<br>Nice to have:Based in Saudi Arabia A background or qualification in AI/machine learning Experience selling into defence, environmental or maritime verticals<br>What's on offer:Competitive base plus commission, with flexibility on structure for the right profile Genuine ground-floor opportunity ahead of a Series A raise and major headcount growth Open to in-person (Saudi) or remote arrangements for candidates who bring their own contracts and network

About the Company<br><br>We are hiring an Assistant Manager – Finance & MIS for a confidential international investment organization based in Riyadh, Saudi Arabia. The recruitment process will be managed remotely from Chennai, and the selected candidate will relocate to Riyadh.<br><br>About the Role<br><br>Are you a Qualified Chartered Accountant (CA) looking for an exciting international career opportunity?<br><br>Responsibilities<br><br>Finance Operations & Cash Flow Management Accounting, Financial Reporting & MISBudgeting, Forecasting & Variance Analysis Treasury & Banking Coordination Audit, VAT & Regulatory Compliance Investment Back-Office Operations ERP & Financial Systems Management<br><br>Qualifications<br><br>Chartered Accountant (CA)<br><br>Required Skills<br><br>Qualified CA with 5–8 years of post-qualification experience Experience with Indian manufacturing or service organizations is highly preferred Strong exposure to Finance, Treasury, Cash Flow Planning & MIS Reporting Experience handling Indian entities is mandatory; candidates from GCC/shared services/captive accounting backgrounds will be considered only if they have strong Indian entity experience Strong Excel, ERP & analytical skills (Dynamics 365/Business Central/e Front is an advantage) Excellent communication, leadership, and stakeholder management skills<br><br>Preferred Skills<br><br>Candidates from South India preferred Manufacturing/Service industry experience preferred Married candidates preferred Immediate or short notice candidates are encouraged to apply<br><br>Pay range and compensation package<br><br>Attractive Salary Package Family Status with Housing Allowance Transportation Allowance Medical Benefits Annual Leave & Service Benefits Excellent long-term career growth with a global investment organization<br><br>Equal Opportunity Statement<br><br>Know someone who fits this opportunity? Tag them or share this post within your network!

Position Summary<br>We are seeking an experienced Parking & Valet Services Manager to oversee the daily operations of the hotel's parking and valet services. The successful candidate will lead operational teams, manage parking operations and revenue, ensure service excellence, and deliver a seamless guest experience.<br>Key Responsibilities<br>- Manage the daily operations of the hotel's parking and valet services.- Lead, supervise, and develop valet attendants and operational staff.- Prepare work schedules and ensure adequate staffing levels.- Oversee vehicle flow, parking allocation, and traffic management.- Ensure the safe handling, parking, and return of guest vehicles.- Supervise daily cash collections, parking revenues, subscriptions, and financial reconciliations.- Prepare operational reports and monitor key performance indicators (KPIs).- Handle guest inquiries, complaints, and operational issues professionally.- Ensure compliance with quality, safety, and customer service standards.- Coordinate with hotel management and relevant departments to ensure efficient operations.<br>Qualifications<br>- Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.- Minimum of 5 years of experience in parking operations, valet services, hospitality, facilities management, or a similar operational environment.- Proven experience leading and managing operational teams.- Experience in cash handling, revenue management, and operational reporting.- Strong leadership, communication, organizational, and problem-solving skills.- Proficiency in Microsoft Office applications.- Ability to work effectively in a fast-paced operational environment.<br>Benefits<br>- Competitive salary and benefits package.- Professional work environment.- Career development and growth opportunities.

Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for our innovative entertainment and cultural projects. This role is central to ensuring the seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.<br><br>Key Responsibilities<br><br>Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership Drive continuous improvement by leveraging best practices and industry standards in operational readiness Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field; Master's degree preferred Minimum of 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors

Qiddiya Investment Company is actively seeking a Senior Manager - Operational Readiness to lead and coordinate all aspects of operational preparedness for our innovative entertainment and cultural projects. This role is central to ensuring the seamless launch and ongoing operation of world-class facilities, focusing on strategic planning, risk mitigation, and cross-functional collaboration to deliver exceptional guest experiences.<br><br>Key Responsibilities<br><br>Develop, implement, and continuously improve comprehensive operational readiness plans aligned with Qiddiya's strategic objectives Collaborate closely with project teams, operations, engineering, and stakeholder groups to integrate operational readiness considerations into project execution phases Lead readiness assessments to identify risks, gaps, and opportunities; develop mitigation strategies to ensure successful project launches and sustained operations Oversee training and development initiatives aimed at preparing staff and operational teams to meet defined performance standards Establish and monitor key performance indicators (KPIs) related to operational readiness and performance, reporting findings and recommendations to senior leadership Drive continuous improvement by leveraging best practices and industry standards in operational readiness Champion a guest-focused approach throughout all operational readiness efforts to enhance the overall visitor experience<br><br>Requirements<br><br>Bachelor's degree in Business Administration, Operations Management, Hospitality, or a related field; Master's degree preferred Minimum of 7 years' experience in operational management or readiness, including at least 3 years in a senior leadership role, preferably within the entertainment or large-scale infrastructure sectors

Rasēd is a cutting-edge fraud detection and prevention solution designed for financial institutions, fintechs, and payment providers. It combines AI, device intelligence, and behavioral biometrics to detect and prevent fraud in real time while ensuring a seamless user experience. The platform also includes advanced analytics for post-incident investigation, compliance, and automated case management, enabling faster, smarter, and more secure fraud management.<br>Location: Riyadh, Saudi Arabia (Onsite) Employment Type: Full-time Saudization: Saudi national preferred<br>Purpose of Role We're looking for a Project Manager to own the end-to-end delivery of client implementation projects within Rasēd's portfolio. You'll be the driving force behind scope, planning, execution, and closure — keeping projects on time, on budget, and to quality, while coordinating cross-functional teams and managing client relationships throughout delivery.<br>Key Responsibilities Manage assigned client projects end-to-end: scope, plan, execution, and closure Maintain project plans, RAID logs, and stakeholder communications Run project steering meetings and produce status reports Coordinate cross-functional resources (FDE team, Professional Services, Sales) to meet milestones Manage client stakeholders throughout implementation projects Identify and escalate risks and blockers to the PMO Director<br>Qualifications and Competencies3+ years of project management experience in B2B Saa S or technology CAPM or PMP certification preferred Experience with both Agile and waterfall delivery methodologies Banking, fintech, or Reg Tech project experience preferred Strong stakeholder management and communication skills Comfortable coordinating across technical and commercial teams

About the Job<br>We are currently looking for an experienced Area Manager to oversee multiple restaurant locations within a fast-paced and growing environment. The role focuses on driving operational excellence, delivering strong financial results, and ensuring a consistently high standard of customer experience. A key focus will be on leading teams, optimising performance, and supporting the continued growth of the business.<br>Key Responsibilities<br>Oversee the day-to-day operations of multiple restaurant locations, ensuring consistency and efficiency across all sites. Ensure full compliance with operational procedures, food safety standards, and local regulations. Conduct regular store visits, audits, and performance reviews to maintain high operational standards. Drive revenue growth and profitability across all locations, ensuring achievement of sales targets and KPIs. Monitor P&L performance, manage budgets, and implement cost-control initiatives. Foster a high-performance culture focused on accountability, engagement, and continuous improvement. Maintain and uphold brand standards and customer experience guidelines across all locations.<br>Key Ingredients<br>Proven experience in a multi-site management role within the restaurant or hospitality sector. Strong understanding of restaurant operations, financial performance management, and P&L oversight. Demonstrated leadership capability with experience managing and developing teams. Solid knowledge of food safety standards and operational compliance requirements. Strong commercial acumen with a track record of delivering sales growth and profitability. Excellent communication, problem-solving, and stakeholder management skills.<br><br>Please note, only candidates with relevant experience will be contacted to discuss the position in more detail.

We are seeking a dynamic and professional Hotel Manager to lead our property in the beautiful city of Abha. If you have a passion for hospitality, strong leadership skills, and a track record of driving guest satisfaction, we want to hear from you<br> :Key Responsibilities Operations Management: Oversee and direct daily operations across all hotel departments (Front Office, Housekeeping, F&B, Maintenance). Guest Relations: Ensure an exceptional guest experience, promptly handling feedback and complaints to maximize satisfaction and loyalty. Team Leadership: Lead, motivate, and train hotel staff, conducting regular performance evaluations to maintain a professional work environment. Financial Oversight: Manage operational budgets, control costs, and implement strategies to optimize revenue and occupancy rates. Compliance & Standards: Guarantee strict adherence to health, safety, and quality standards, ensuring full compliance with local tourism regulations<br> :Requirements & Qualifications Experience: Minimum of 5 years of proven experience in hotel management (experience in 4 or 5-star hotels is highly preferred) Education: Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Languages: Fluent in both Arabic and English (written and spoken)<br> :Skills Strong leadership, communication, and problem-solving abilities. Deep knowledge of Hotel Management Systems and Saudi tourism regulations<br> :What We Offer Competitive salary and benefits package package tailored to experience A supportive work environment with opportunities for professional growth<br> :How to Apply Interested candidates, please send your updated CV to hr@maqam.com.sa

About the job:Position: Sales Account Manager Location: Yanbu, Saudi Arabia<br><br>Job Duties and Responsibilities<br>Manage a portfolio of accounts to achieve long-term success. Maintain and expand relationships with existing clients. Generate new business using existing and potential customer networks. Develop positive relationships and handle customers’ needs. Resolve conflicts and provide solutions to customers in a timely manner. Suggest actions to improve sales performance and identify opportunities for growth. Prepare reports and track accounts, targets, and transactions. Prepare sales account plans, proposals, cost sheets and quotations for clients. Monitor sales metrics (e.g. quarterly sales results and annual forecasts). Set, track, and achieve sales targets, aligned with company objectives. Attend client meetings, deliver sales presentation to end users and high-level executives, including site visits. Work as a team and ensure necessary actions are undertaken in a timely manner. Lead and train other members of the account team, as and when required. Lead project management activity, as and when required. Complete administrative work, as and when required.<br>Qualifications & Skill<br>At least 5 years’ experience in Sales, Marketing or Business Development or Administration in Oil & Gas field. Bachelor’s degree in marketing or business administration or relevant field is preferred Must have strong communication, presentation, and negotiation skills. Must have excellent interpersonal and leadership skills. Must be a self-directed individual, capable of working with minimal supervision.

About the Role A rapidly growing retail-focused company is seeking an experienced Country Manager to lead its operations in Saudi Arabia during an exciting phase of expansion. The ideal candidate will combine strong financial expertise with proven experience managing nationwide sales operations and driving profitable business growth. The role is responsible for the overall commercial, operational, and financial performance of the business across the Kingdom. Key Responsibilities Lead and manage all business operations across Saudi Arabia. Develop and execute the country business strategy to achieve sales and profitability targets. Drive retail sales performance and oversee nationwide store operations. Own the country P&L, budgeting, forecasting, and financial performance. Identify and execute expansion opportunities, including new store openings. Monitor key business KPIs and implement improvement initiatives. Lead and develop cross-functional teams while fostering a high-performance culture. Build strong relationships with landlords, business partners, suppliers, and relevant stakeholders. Ensure compliance with company policies and local regulations. Qualifications Chartered Accountant (CA) or ACCA qualification (mandatory).12+ years of leadership experience, including managing nationwide retail sales operations. Proven experience with full P&L ownership and business expansion. Strong commercial, financial, and operational leadership skills. Previous experience in the Saudi market is a must. Key Competencies Strategic Leadership Commercial & Financial Acumen Retail Operations Sales Leadership Business Development Expansion Planning Team Leadership Stakeholder Management Decision Making & Problem Solving

JASARA PMC is looking for a Contracts Manager to join our team. In this strategic role, you will oversee the entire contract management process, ensuring that all contractual obligations are fulfilled and that contract terms support the operational goals of the organization. You will be responsible for negotiating, drafting, and managing all project contracts, with a keen focus on compliance, risk mitigation, and effective communication with internal and external stakeholders.<br><br>Your expertise in contract law and experience in construction contracts will be vital as you review and analyze contracts, prepare reports, and provide guidance to project managers. You will play a critical role in resolving any contractual disputes and monitoring contract performance. As a key member of our team, you will contribute directly to the successful delivery of JASARA's projects.<br><br>Requirements<br><br>Bachelor's degree in Law, Business Administration, Construction Management, or a related field A minimum of 15 years of experience in contract management, particularly within the construction or engineering sectors In-depth knowledge of contract law and familiarity with FIDIC contracts Strong negotiation and communication skills Exceptional analytical skills with a focus on detail and thoroughness Ability to work collaboratively with cross-functional teams and stakeholders Proficiency in contract management software and Microsoft Office Suite Ability to manage multiple contracts and competing priorities effectively Commitment to upholding high ethical standards in contract management

Job Summary<br><br>The Senior Manager, Legal Affairs is responsible for leading the organization's legal function by providing strategic legal advice, ensuring compliance with applicable laws and regulations, managing legal risks, overseeing contracts, and supporting business operations. The role partners with senior leadership to protect the organization's interests while enabling business growth and operational excellence<br>.<br>Key Responsibiliti<br>es<br>Lead the Legal Affairs function and provide strategic legal guidance to senior management. Review, draft, negotiate, and manage a wide range of commercial agreements, contracts, and legal documents. Ensure compliance with applicable laws, regulations, corporate governance requirements, and internal policies. Identify, assess, and mitigate legal and regulatory risks across the organization. Manage disputes, litigation, arbitration, and external legal counsel when required. Provide legal support for corporate transactions, partnerships, mergers, acquisitions, and strategic initiatives. Develop and maintain legal policies, procedures, and governance frameworks. Advise management on labor law, corporate law, commercial law, procurement, and contractual matters. Support procurement and business units in contract negotiations and vendor agreements. Monitor changes in legislation and assess their impact on the organization. Lead legal due diligence activities for major projects and transactions. Oversee intellectual property matters, confidentiality agreements, and data protection requirements. Manage the legal budget and external legal service providers. Develop the capabilities of the Legal Affairs team through coaching and performance manageme<br>nt.<br>Qualificat<br>ions<br>Bachelor's degree in Law (LLB). Master's degree in Law (LLM) is preferred.8–10 years of progressive legal exper<br>ience

This role will be in the North region, no specific city<br><br>The Area Manager at Ninja is responsible for overseeing the overall operations and performance of multiple departments or areas within a dark store environment. They play a critical role in managing teams, optimizing processes, and ensuring the efficient execution of operational activities to meet customer demands and business objectives.<br><br>Key Responsibilities:<br><br>Oversee and coordinate the day-to-day operations of various departments or areas within the dark store, such as inventory management, order fulfillment, quality control, and customer service Ensure that operational goals, targets, and service level agreements are met or exceeded Set performance expectations, provide coaching and development opportunities, and manage staffing needs to maintain a motivated and high-performing team Continuously analyze operational processes, identify areas for improvement, and implement changes to enhance efficiency, productivity, and quality Monitor key performance indicators (KPIs) and operational metrics to assess the performance of departments or areas under supervision<br><br><br>Requirements<br><br>2+ years of experience in a managerial role leading multiple dark stores, or managerial experience in e-commerce or grocery retail operations Solid understanding of dark store operational processes, including inventory management, order fulfillment, and quality control Familiarity with relevant industry regulations, compliance standards, and safety protocols Effective communication and interpersonal skills to collaborate with store teams, inventory teams, supply chain teams, and operations leaders Eligible to work in Saudi Arabia

Job purpose:• Support the General Manager in implementing Jayasom’s strategy, operational initiatives, and service standards.• Lead and oversee all operational departments to ensure excellence in guest experience and operational performance.• Maximize resort efficiency, occupancy, revenue, and overall business performance.• Promote Jayasom’s wellness and sustainability culture by leading through example.<br><br>General responsibilities:• Maintain effective communication and build strong relationships with team members, guests, ownership, and corporate office.• Foster a collaborative, professional, and high-performing work environment.• Lead, coach, and develop teams to achieve operational excellence and company objectives.• Promote teamwork, accountability, continuous development, and employee engagement.• Participate in meetings, support business objectives, and drive continuous improvement.• Perform additional duties as required to support resort operations<br>.<br>Key operational responsibilities:• Oversee the daily operations of Guest Experiences, Resort Caretakers, Engineering & Landscape, Gourmet Kitchen, and Gourmet Services.• Ensure all departments operate in line with Jayasom’s service standards, policies, and operational objectives.• Lead department heads to deliver exceptional guest experiences and resolve guest concerns promptly and professionally.• Maximize resort occupancy, revenue, and operational efficiency through effective planning and performance management.• Develop and manage departmental business plans, budgets, revenue targets, and operational reports.• Maintain effective communication and collaboration across all resort departments.• Conduct regular inspections to ensure the resort’s facilities, safety, cleanliness, and service quality meet luxury standards.• Ensure compliance with health, safety, and company policies while driving continuous operational improvemen<br>t.

Accountabilities:• Plan, execute, monitor, and close IT projects across software, infrastructure, and systems implementations.• Define project scope, objectives, deliverables, timelines, and technical requirements.• Collaborate with business stakeholders, developers, QA, infrastructure, and security teams• Track project progress, dependencies, risks, and issues; implement mitigation plans• Ensure adherence to SDLC, Agile, Scrum, or Waterfall methodologies as applicable• Manage vendor relationships and third-party integrations• Facilitate sprint planning, stand-ups, reviews, and retrospectives (for Agile teams)• Ensure quality assurance, testing, and change management processes are followed• Communicate project status, milestones, risks, and escalations to direct Programs and Projects Manager• Ensure documentation, knowledge transfer, and post-implementation support readiness• Strong understanding of IT systems, software development, and infrastructure• Experience managing Agile/Scrum and/or Waterfall projects• Excellent stakeholder communication and leadership skills• Strong risk management and problem-solving abilities• Proficiency with project management and collaboration tools (ITSM, ITIL, MS Project, Azure Dev Ops, ERP)• Ability to manage multiple IT projects simultaneously• Experience creating BRDs, FRDs, user stories, use cases, and process flows• Ability to perform data analysis and define business rules• Strong stakeholder management and negotiation skills• Ability to align business strategy with IT solutions• Familiarity with process modeling tools<br>Qualifications:• Bachelor’s degree in Information Technology, Computer Science, or related field• 3–8 years of experience managing IT projects• PMP, PRINCE2, Agile/Scrum, CBAP certification preferred• Experience working with cross-functional and distributed teams• Bilingual