Contract Representative Jobs in Saudi

???? Job Title: Customer Segmentation & Strategy Senior Lead - Financial Services - Contract<br>???? Location: Riyadh, KSA<br>???? Employment type: Contract, 6 to 12 months<br>???? Environment: Financial Services Environment<br>About the Role<br>We are searching on behalf of our client for this role. This position is not with OVI.<br>The Customer Segmentation & Strategy Senior Lead will be responsible for developing and implementing customer segmentation strategies, customer intelligence frameworks, and Customer Lifetime Value (CLV) approaches across priority customer segments. This role will translate customer data, behavioral insights, and market intelligence into actionable strategies and propositions, working closely with various business stakeholders.<br>Key Responsibilities<br>• Develop and evolve the overall customer segmentation strategy aligned with business objectives.<br>• Maintain customer intelligence frameworks covering demographics, behaviors, and profitability.<br>• Define and operationalize CLV frameworks, including segmentation based on customer value.<br>• Translate segmentation outputs into actionable customer strategies.<br>• Develop Customer Value Propositions (CVPs) for priority segments.<br>• Provide insights and recommendations to support targeted interventions.<br>• Lead the design and implementation of segment-specific programs and customer journeys.<br>• Develop go-to-market strategies for new customer propositions.<br>• Leverage analytics to identify growth opportunities and customer trends.<br>• Establish performance measures and monitor segmentation effectiveness.<br>• Partner with Data & Analytics teams to support segmentation models.<br>• Present findings and recommendations to senior management.<br>Your Profile<br>• Bachelor's degree in Business Administration, Marketing, Finance, or related discipline.<br>• 7–10 years of experience in customer segmentation, strategy, or analytics.<br>• Proven experience in KSA banking or financial services.<br>• Strong expertise in customer segmentation strategy and execution.<br>• Experience with analytical tools such as Power BI, SQL, or Python.<br>• Excellent communication and stakeholder management skills.<br>• Fluency in English; Arabic skills are preferred.<br>What's Offered<br>• Opportunity to work with a leading client in the financial services sector.<br>• Contract role with a duration of 6 to 12 months.<br>• Collaborative work environment with cross-functional teams.<br>• Chance to lead strategic initiatives and drive business outcomes.<br>Ideal Candidate<br>The ideal candidate will have a strong background in customer segmentation and strategy within the KSA banking sector. They will possess excellent analytical skills and the ability to translate data insights into actionable business strategies. Strong communication and stakeholder management skills are essential, along with a proactive approach to driving customer value initiatives.<br>When you apply to this role, AI may be used to help analyse and format your information so the hiring team can review it more easily.

<p>We are seeking a qualified and experienced <strong>Arabic Language Teacher</strong> to join our school on a <strong>part-time basis for a three-month contract</strong>.</p> <p> <strong>Key Responsibilities:</strong> </p> <ul> <li>Plan and deliver engaging Arabic language lessons.</li> <li>Teach Arabic language skills, including reading, writing, speaking, and comprehension.</li> <li>Prepare lesson plans, activities, and learning materials.</li> <li>Assess students progress and provide constructive feedback.</li> <li>Maintain a positive and supportive learning environment.</li> <li>Collaborate with the academic team to support students learning needs.</li> <li>Perform other related duties as assigned.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>Bachelor s degree in Arabic Language, Education, or a related field.</li> <li>Previous teaching experience in a school environment.</li> <li>Strong Arabic language and communication skills.</li> <li>Ability to work effectively with students and colleagues.</li> <li>Relevant teaching certification is preferred.</li> <li>Availability to work on a part-time basis for three months.</li> </ul>

Job Objective :To efficiently organize and coordinate business sector vehicle operations by managing delivery, replacement, and regular follow-up procedures, while ensuring the provision of excellent customer service through prompt responses and effective handling of inquiries and issues, thereby enhancing customer satisfaction and ensuring smooth continuity of operations.<br>Responsibilities & Duties :Receive customers and incoming calls and respond to all inquiries. Follow up daily with customers regarding the delivery of new vehicles, vehicles returned from maintenance, and business sector vehicles. Receive vehicles for contract closure. Review customer-related reports, such as user lists for all leased vehicles. Manage external replacements, including system updates, removing users from primary vehicles, and reassigning them after maintenance completion. Follow up on incoming requests from departments and coordinate with Customer Management regarding damages, tires, or missing documents (e.g., accident reports). Respond to all incoming customer emails promptly without delay. Update and modify user names in the system. Coordinate all customer requests received via email with relevant coordinators and follow up until completion. Coordinate and provide customer service regarding maintenance, breakdowns, and all related concerns. Conduct daily branch inventory and reconcile it with the system, and coordinate with GBS for installing vehicle tracking devices as per system requirements. Monitor daily vehicle statuses (new, ready after maintenance, reserve, out of service) and ensure timely closure. Ensure out-of-service vehicles are sent to maintenance without delay. Notify the user management officially via email of vehicle readiness (new or post-maintenance), and communicate with customers via calls and SMS (all channels together). Conduct daily follow-ups using all the above methods until the vehicle is received. Handle negotiations and resolve customer issues. Monitor daily route lines for the region and ensure they are closed without delay. Follow up and complete periodic vehicle inspections for the purpose of renewing operation cards.<br>Required Qualifications :Diploma or Bachelor's degree in Business Administration, Law, or a related field. Previous experience in contracts management, vehicle rental, or the transportation industry is preferred. Strong knowledge of the regulations and requirements of the Transport General Authority (TGA), General Traffic Department (MOROOR), and other regulatory bodies governing the vehicle rental industry. Proficiency in Microsoft Office applications, particularly Excel and Word. Proficiency in using contract management systems or vehicle rental management systems. Good in both English languages, written and spoken.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>The Business Development Representative is responsible for generating sales and growth initiatives within the territory/region of ABS Quality Evaluations Inc. This is a natural growth position for anybody seeking more senior roles in the Company.</span></p><br><p><span><strong>What You Will Do:</strong></span></p><br><ul> <li><span>Main objective is to sell ABS QE services using the strength of local affiliates’ business structure.</span></li> <li><span>Define and maintain target lists of prospect clients for accounts to be targeted in the region.&nbsp; Client prospecting in the target region.</span></li> <li><span>Develop a sales strategy for the region to achieve defined sales targets.</span></li> <li><span>Provides sales forecast data as well as other market and customer information for use in sales planning.</span></li> <li><span>Stays within expense budgets and observes Company sales policies.</span></li> <li><span>Produce local proposals for clients/prospects under ABS QE procedures and pricing guidelines.</span></li> <li><span>Actively follow up on all proposals and conduct client presentations where required.&nbsp;</span></li> <li><span>Provides support to operations as necessary to ensure customers are receiving appropriate service.</span></li> <li><span>Assists in collections as necessary.</span></li> <li><span>Communicates regularly with the Director of Business Development or Country Manager regarding opportunities, challenges, and any other business matters.</span></li> <li><span>Participates in special projects and teams as necessary to support the overall development of the business.</span></li> <li><span>Meets or exceeds delegated sales targets.</span></li></ul><p><span><strong>What You Will Need:</strong></span></p><br><p><span><u>Education and Experience</u></span></p><br><ul> <li><span>Bachelor's degree or recognized equivalent from an accredited university or equivalent business/quality-related experience.</span></li> <li><span>5 or more years of experience in the industry is preferred.</span></li></ul><p><span><strong>It Would Be Nice If You Had:</strong></span></p><br><p><span>Business experience in manufacturing and/or technical service industry.</span></p><br><p><span><u>Knowledge, Skills, and Abilities</u></span></p><br><ul> <li><span>Self-motivated professional with a track record of sales leadership.</span></li> <li><span>High energy professional with a commitment to succeed in sales and business development.</span></li> <li><span>Facile with computers, both in preparing presentations and communications and in working within ABS QE’s operating platforms.</span></li> <li><span>Familiarity with management systems is helpful.&nbsp; Otherwise, the ability to learn new areas quickly will be critical.</span></li> <li><span>Sensitive to multicultural environments.</span></li> <li><span>Excellent communicator both with customers and the sales team.</span></li> <li><span>Focus on the result; strong desire to achieve objectives despite challenges.</span></li> <li><span>Ability to develop a working knowledge of ABS Rules, Guides, statutory regulations, and related instructions, as well as the ABS Employee Safety Policy.&nbsp;</span></li></ul><p><span><strong><u>Reporting Relationships:</u></strong></span></p><br><p><span>Reports directly to the Director of Business Development or Country Manager of ABS Quality Evaluations Inc.</span></p><br><br>We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times. <br><br> ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We’re at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations. <br> <b>Equal Opportunity</b> <br> ABS Bureau is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws. <br><b>Notice</b><br> ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid. <br> <b>Other</b><br> This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization committed to delivering exceptional customer experiences across the Middle East and North Africa. We believe that outstanding customer service is at the heart of every successful business. Our team is dedicated to building lasting relationships with customers by providing timely, professional, and personalized support. As we continue to grow, we are seeking motivated, customer-focused professionals who are passionate about helping people and thrive in a remote work environment. Position Overview The Customer Service Representative serves as the primary point of contact for customers, ensuring every interaction reflects PULSE's commitment to excellence. The successful candidate will handle customer inquiries, resolve issues efficiently, and provide accurate information across multiple communication channels, including phone, email, live chat, and social media. This role requires excellent communication skills, empathy, problem-solving abilities, and the ability to work independently while collaborating with a distributed team. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, live chat, WhatsApp, and social media platforms. Deliver accurate information regarding products, services, policies, and procedures. Resolve customer complaints with professionalism, empathy, and efficiency. Escalate complex issues to the appropriate departments while ensuring timely follow-up. Maintain a positive and solution-oriented approach in every customer interaction. Customer Experience Build strong customer relationships through exceptional service. Identify customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction by exceeding service expectations. Follow up with customers when necessary to ensure complete issue resolution. Documentation &amp; Administration Accurately record customer interactions within the CRM system. Maintain detailed notes regarding customer requests and resolutions. Update customer information while ensuring data accuracy. Adhere to company documentation standards and quality requirements. Collaboration Work closely with internal teams including Operations, Sales, Technical Support, and Quality Assurance. Participate in team meetings and continuous improvement initiatives. Share customer feedback to improve products, services, and internal processes. Performance Meet or exceed established KPIs, including: Customer Satisfaction (CSAT) First Contact Resolution (FCR) Average Response Time Average Handling Time (AHT) Quality Assurance (QA) Scores Attendance and Productivity Targets Preferred Qualifications Experience supporting customers across multiple communication channels. Previous experience in BPO, SaaS, e-commerce, healthcare, fintech, or technology industries. Experience with ticketing systems and knowledge base software. Familiarity with customer service metrics and performance standards. Language Requirements Fluent in English (spoken and written). Arabic proficiency is highly preferred. Additional regional languages are considered an advantage. Technical Requirements Candidates must have: Stable broadband internet connection (minimum 25 Mbps recommended). Quiet, professional home office environment. Laptop or desktop computer meeting company specifications. Noise-cancelling headset with microphone. Webcam for virtual meetings and training. Working Hours Full-time remote position. Flexible shifts based on business requirements. May include evenings, weekends, and public holidays. Availability to support customers across different MENA time zones. Key Performance Indicators (KPIs) Success in this role will be measured by: Customer Satisfaction Score (CSAT) First Contact Resolution (FCR) Average Handling Time (AHT) Response Time SLA Compliance Quality Assurance (QA) Scores Attendance and Schedule Adherence Productivity and Ticket Resolution Targets What We Offer Fully remote work environment. Competitive salary. Performance-based incentives and recognition programs. Paid training and continuous professional development. Career growth opportunities within PULSE (MENA). Collaborative and inclusive company culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications High school diploma required; Associate's or Bachelor's degree preferred. Minimum of 1 2 years of experience in customer service, contact center, or client support. Experience working remotely is an advantage. Strong computer literacy and ability to learn new systems quickly. Experience using CRM platforms such as Salesforce, Zendesk, Freshdesk, HubSpot, or similar. Proficiency in Microsoft Office or Google Workspace. Reliable high-speed internet connection and a dedicated home workspace. Required Skills Communication Excellent verbal and written communication skills. Professional phone etiquette. Strong active listening abilities. Clear and confident communication. Customer Focus Empathy and patience. Positive attitude. Strong interpersonal skills. Ability to manage difficult conversations professionally. Problem Solving Analytical thinking. Conflict resolution. Decision-making skills. Ability to work under pressure while maintaining quality. Organization Excellent time management. Strong attention to detail. Ability to multitask. Effective prioritization skills.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Career Area:</b></p><br><br>Finance<br><p><b>Job Description:</b></p><br><br><p><b><span>Your Work Shapes the World at Caterpillar Inc. </span></b></p><br><br><br><p>When you join Caterpillar, you're&nbsp;joining a global team who cares not just about the work we do – but also about each other.&nbsp; We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't&nbsp;just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.</p><br><br><br><p>At Caterpillar, we’re <b>committed</b> to our customers, who build a better, more sustainable world with our products, services and solutions. We understand and show the value of why they should choose us. We’re exploring new ideas and opportunities – <b>innovating</b> to discover the breakthroughs necessary for tomorrow’s growth. Through it all, we are&nbsp;one team– creating and delivering world-class products, services and solutions superior to the competition. Learn more about the&nbsp;Caterpillar Experience.</p><br><br><br><p>We are looking for a<b> Business Development Representative, Structured Finance</b> join our <b>Customer Value Solutions &amp; Engagement </b>team working within one of the <b>Constructions Industries</b> newly formed divisions, <b>Customer Solutions Growth Regions.</b></p><br><br><br><p><b>About Customer Solutions Growth Regions Division</b></p><br><br><p>This team, alongside dealers, engages closely with customers to create, customize and adapt solutions to meet their needs by leveraging the extensive range of offerings available today across products and services, digital and technology, rental and used, and financing.</p><br><br><br><p>The division is regionally focused on Africa, the Middle East, Eurasia, Asia (excluding Japan), and Latin America (LATAM) and organized into three functional areas: Customer Facing, Customer Solutions and Business Enablers.</p><br><br><p>This role is part of the <b>Customer Value Solutions &amp; Engagement team</b>, focused on:</p><br><br><ul><li><p>Designing solutions that address key customer pain points associated with equipment acquisition and ownership.&nbsp;</p><br><br></li><li><p>Leveraging machine telematics and data to drive repairs by the dealer and improve customer uptime.</p><br><br></li><li><p>Proactively communicating and training internal and external stakeholders on the value of the solutions we provide.</p><br><br></li></ul><br><p><b>About the Role</b></p><br><br><p>As a <b>Business Development Representative, Structured Finance</b>, you will support the delivery of retail financing solutions for customers and inventory financing options for dealers.</p><br><br><br><p>Working closely with dealers, customers, field teams, and internal stakeholders, you will identify, propose, and implement tools, products, and strategies that strengthen customer and dealer cashflow capabilities. Responsibilities include developing customized solutions for emerging and growth markets and supporting the onboarding and execution of new cashflow initiatives that facilitate business growth.</p><br><br><br><p>This is a highly customer-facing and commercially focused role requiring regular interaction with customers, dealers, and internal business partners. Success in this position depends on understanding customer needs, identifying business opportunities, and helping implement financing solutions that support customer success and business growth.</p><br><br><br><p>The role sits within the Customer Solutions team, which focuses on creating, customizing, and adapting solutions for customers by leveraging Caterpillar's broad range of products, services, technology, rental, used equipment, and financing offerings. The team works closely with dealers and customers across Africa, the Middle East, Eurasia, Asia excluding Japan, and Latin America.</p><br><br><br><p><b>What You Will Do</b></p><br><br><p><b>In this role, you will:</b></p><br><br><ul><li><p>Partner with dealers, customers, and internal commercial teams to identify financing needs and support the development and implementation of financing solutions that support equipment sales and market growth.</p><br><br></li><li><p>Develop differentiated financing solutions and financing programs for customers and dealers in growth markets.</p><br><br></li><li><p>Assess customer needs, dealer requirements, market dynamics, and business opportunities to recommend appropriate retail financing products, tools, and services.</p><br><br></li><li><p>Build strong relationships with dealers and customers to support financing solutions, cashflow initiatives, and business growth opportunities.</p><br><br></li><li><p>Act as a key point of contact for customers and dealers, helping translate business challenges into practical financing solutions.</p><br><br></li><li><p>Support field teams and dealers with financial expertise and commercial insight to enable customer success.</p><br><br></li><li><p>Monitor the performance and effectiveness of retail financing and dealer inventory financing programs, recommending improvements where needed.</p><br><br></li><li><p>Lead or support the onboarding, implementation, and execution of new customer and dealer cashflow initiatives.</p><br><br></li><li><p>Provide guidance, training, and support to internal teams and external partners during the rollout of new financing solutions.</p><br><br></li><li><p>Work cross-functionally with commercial, finance, dealer, legal, compliance, and regional teams to ensure solutions are practical, compliant, and commercially viable.</p><br><br></li><li><p>Ensure alignment with company policies and applicable financial regulations.</p><br><br></li></ul><br><p><b>What You Will Have</b></p><br><br><p>We are looking for candidates who combine commercial acumen, financial expertise, and strong relationship-building skills.</p><br><br><br><p><b>The ideal candidate will have:</b></p><br><br><ul><li><p>A degree in Finance, Business Administration, Economics, Accounting, or a related field.</p><br><br></li><li><p>Relevant experience in structured finance, dealer finance, retail finance, asset finance, trade finance, banking, equipment financing, commercial finance, corporate finance, treasury, or business development.</p><br><br></li><li><p>Experience working directly with customers, dealers, distributors, financial institutions, or commercial teams.</p><br><br></li><li><p>Strong ability to develop customized financing solutions or business solutions that support customer acquisition, retention, and growth.</p><br><br></li><li><p>A strong business development mindset, with the ability to identify opportunities, influence stakeholders, and translate customer needs into actionable solutions.</p><br><br></li><li><p>Knowledge of retail financing, dealer inventory financing, treasury services, treasury management, working capital solutions, or related financial products.</p><br><br></li><li><p>Experience supporting the onboarding, implementation, or execution of financing products, programs, or cashflow initiatives.</p><br><br></li><li><p>Ability to work effectively in a matrix environment and collaborate across commercial, finance, dealer, and regional teams.</p><br><br></li><li><p>Strong analytical skills and the ability to assess financial information, customer needs, and market opportunities.</p><br><br></li><li><p>Strong communication and presentation skills, with the ability to explain financial concepts clearly to both finance and non-finance audiences.</p><br><br></li><li><p>Ability to influence without formal authority and build trusted relationships with customers, dealers, and internal stakeholders.</p><br><br></li><li><p>Fluent English required; additional language capabilities may be beneficial depending on the region and customer portfolio supported by the role.</p><br><br></li></ul><br><p><b>Top Candidates May Also Have</b></p><br><br><ul><li><p>Experience in automotive finance, equipment finance, heavy equipment, construction, mining, transportation, leasing, or dealer finance.</p><br><br></li><li><p>Experience working with dealer networks, distributors, financial institutions, banks, or captive finance organizations.</p><br><br></li><li><p>Experience in commercial banking, corporate banking, structured finance, asset finance, trade finance, or vendor finance.</p><br><br></li><li><p>Experience developing customer financing proposals, business cases, or differentiated financing solutions.</p><br><br></li><li><p>Experience supporting business growth in emerging markets or multi-country environments.</p><br><br></li><li><p>Project leadership experience.</p><br><br></li><li><p>Strong Excel and PowerPoint capability.</p><br><br></li></ul><br><p><b>About Caterpillar </b></p><br><br><p>Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy &amp; Transportation – and providing financing and related services through our Financial Products segment.</p><br><br><p>#LI</p><br><br><br><br>This position requires working onsite five days a week.<br><br><br><br><br><p><b>Posting Dates:</b></p><br><br>August 5, 2026 - August 18, 2026<br><br><p><span>Caterpillar is an Equal Opportunity Employer.&nbsp; Qualified applicants of any age are encouraged to apply</span></p><br><br><br><p>Not ready to apply? Join our Talent Community.</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

About the Company<br><br>As a leading logistics and supply chain solutions provider in Saudi Arabia and the broader Middle East, NAQEL Express, a subsidiary of Saudi Post SPL, delivers seamless, end-to-end integrated solutions. The company empowers businesses to operate efficiently both locally and globally, while contributing to Saudi Arabia’s Vision 2030 through advanced logistics services.<br><br>About the Role<br><br>The role involves managing various logistics and supply chain projects, focusing on solution design, project management, continuous improvement, technology integration, and team leadership.<br><br>Responsibilities<br><br>Solution Design & RFQ Engineering Tasks RFQ Analysis & Commercial Feasibility: Analyze incoming RFQs from prospective clients to extract critical operational data (inventory volumes, throughput, SKU counts, and SLAs) and translate them into competitive pricing models, commercial proposals, and cost-benefit analyses that align with profitability targets. Calculate end-to-end operational requirements, including required warehouse square footage, racking configurations (e.g., selective, drive-in), and material handling equipment (MHE) needs. Design optimal warehouse layouts and workflows to maximize space utilization and minimize travel time. Build comprehensive cost models (Cap Ex and OpEx) and budgets for new projects, covering labor, equipment, licensing, and facility overheads. Project Management & Implementation Tasks Act as the primary Point of Contact (POC) for all contract logistics and warehouse implementation projects, managing stakeholder communication from kickoff to go-live. Create detailed project plans, timelines (Gantt charts), and milestones for new warehouse setups or major operational re-engineering projects. Manage cross-functional project teams (including IT, HR, Procurement, and Operations) to ensure deadlines and budgets are met. Mitigate project risks and resolve escalated issues, conflicts, or bottlenecks on the floor during the transition phase. Continuous Improvement & Process Excellence Tasks Launch and lead Lean / Six Sigma programs across the shop floor to identify and eliminate operational waste. Conduct time-and-motion studies to analyze current operational bottlenecks and design re-engineered workflows for higher productivity. Establish and roll out a KPI dashboard to track and evaluate critical warehouse metrics (e.g., Picking Accuracy, Dock-to-Stock time, Inventory Accuracy, Order Fill Rate). Draft, review, and standardize Standard Operating Procedures (SOPs) and step-by-step workflows to ensure 100% compliance with customer requirements. Technology & WMS Integration Tasks Assess and audit current warehouse technologies and research next-generation solutions (e.g., AGVs, pick-to-light, automated sorting) to see if they fit client needs. Partner with the IT department to lead the technical deployment, configuration, and testing of Warehouse Management Systems (WMS). Map data flows between client ERP systems and the internal WMS to ensure seamless order processing and real-time inventory tracking. Team Leadership & Stakeholder Management Tasks Conduct training sessions for warehouse supervisors and floor staff on newly implemented SOPs, WMS features, and safety standards. Mentor and motivate team members, addressing staff performance challenges or resistance to change during project rollouts. Present project updates, KPI reports, and financial reviews to senior leadership and client stakeholders, managing expectations and negotiating contract updates when necessary.<br><br><br>Qualifications<br>Education: Mechanical Engineer or Industrial Engineer Experience: 4 to 8 Years and demonstrated ability to lead end to end contract logistics projects.<br><br>Required Skills<br>Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficiency in project management tools and methodologies.<br><br>Preferred Skills<br>Experience with Lean / Six Sigma methodologies. Familiarity with Warehouse Management Systems (WMS). Knowledge of logistics and supply chain best practices.<br><br>Pay range and compensation package<br>Competitive salary based on experience and qualifications.<br><br>Equal Opportunity Statement<br>NAQEL Express is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

نبذة عن كلية الغد للعلوم الطبية التطبيقية:مؤسسة تعليمية أهلية رائدة في المملكة العربية السعودية، تأسست عام 2009م (1430هـ)، بهدف تلبية الحاجة المتزايدة للكفاءات الوطنية المؤهلة في القطاع الصحي، وتنتشر فروع الكليات في ثماني مناطق ومدن رئيسية هي (الرياض، جدة، المدينة المنورة، الدمام، تبوك، بريدة، نجران، وأبها)، وتقدم الكليات برامج البكالوريوس في تخصصات العلوم الطبية التطبيقية، وتحظى كليات الغد باعتماد من وزارة التعليم. الشروط العامة:· أن يكون المتقدم حاصلاً على الدرجة العلمية المحددة للتخصص المراد التقديم عليه من الجامعات السعودية أو الجامعات الموصى بها من قبل وزارة التعليم (بعد إرفاق إثبات معادلةالشهادة من وزارة التعليم).· يجب أن يكون هناك امتداد في التخصص لوظائف المحاضرين وأعضاء هيئة التدريس.· أن يكون المتقدم حاصلاً على تقدير جيد فما فوق في درجة البكالوريوس.· أن تكون الدراسة لجميع المؤهلات الجامعية بنظام الانتظام الكلي.· أن يجتاز الاختبار العلمي والمقابلة الشخصية. عن الوظيفة:طبيعة العمل: دوام كلي (إداري)ساعات العمل: (48 ساعة أسبوعيًا). المزايا الوظيفية:(تحدد الرواتب والمزايا الوظيفية من خلال العرض الوظيفي في حال اجتياز المقابلة). طريقة التقديم على الشواغر الوظيفية:تقدم طلبات التوظيف إلكترونيًا من خلال الموقع الإلكتروني للكليات (https://gc.edu.sa).<br>مدة التقديم على الشواغر الوظيفية:خلال الفترة من تاريخ 16/ 09/ 2026م وحتى تاريخ 18/ 09/ 2026م. معلومات الوظيفة:المسمى الوظيفي: أخصائي إرشاد نفسينوع الوظيفي: دوام كاملمدة العقد: سنويالمؤهلات العلمية المطلوبة: يجب على المتقدمين الحصول على درجة البكالوريوس في تخصص (علم النفس/ علم النفس الإرشادي/ أو أي التخصص ذات الصلة) الخبرات:- يجب على المتقدمين أن يكون لديهم خبرة لا تقل عن سنتين في مجال التخصص. المسؤوليات:· المشاركة في تنفيذ رؤية ورسالة الكلية.·تقديم جلسات استشارية فردية وجماعية للطلاب لمساعدتهم في التغلب على التحديات النفسية والعاطفية والسلوكية.· متابعة الحالات النفسية الخاصة، ووضع خطط دعم مناسبة.· مساعدة الطلاب في تطوير المهارات الشخصية والاجتماعية التي تساهم في تحسين أدائهم الأكاديمي والسلوكي.· دراسة الحالات الاجتماعية للطلاب وتقديم الدعم المناسب لهم لضمان اندماجهم في البيئة الأكاديمية.· الإشراف على البرامج الاجتماعية التي تعزز العلاقات الإيجابية بين الطلاب وأعضاء هيئة التدريس.· التنسيق مع الجمعيات والجهات الخارجية المتخصصة في الدعم الاجتماعي والنفسي لخدمة طلاب الكلية.· المساهمة في معالجة المشكلات الاجتماعية التي قد تؤثر على الأداء الأكاديمي للطلاب.· إعداد وتنفيذ برامج وورش عمل توعوية تعزز من الوعي النفسي والاجتماعي لدى الطلاب.· تنظيم حملات توعوية حول قضايا الصحة النفسية، الضغوط الدراسية، والتكيف مع الحياة الجامعية.· تطوير مبادرات لدعم الصحة النفسية الوقائية بما يتماشى مع رؤية ورسالة الكلية.· المساهمة في خلق بيئة تعليمية إيجابية تعزز من الصحة النفسية والاجتماعية لجميع منسوبي الكلية.· إعداد التقارير الدورية عن الأنشطة النفسية والاجتماعية المقدمة، ورفعها للإدارة العليا.· الاحتفاظ بسجلات سرية ومحدثة لجميع الحالات التي تتم متابعتها وفقًا للمعايير الأخلاقية والمهنية.· التعاون مع الأقسام الأكاديمية والإدارية لضمان توفير الدعم النفسي والاجتماعي الفعال.· الالتزام بسياسات ولوائح الكلية والمعايير المهنية في تقديم الخدمات النفسية والاجتماعية.· القيام بأية مهام أخرى يكلف بها في مجال اختصاصه.· المحافظة على سمعة الكلية وممتلكاتها وحفظ النظام وسلامة الطلاب.· التفرغ للعمل بالكلية.· الالتزام بكافة الأنظمة والقوانين واللوائح والتعليميات النافذة في المملكة العربية السعودية وعدم المساس بالدين أو التدخل في السياسة. المهارات:· الحصول على مؤهل البكالوريوس في التخصص المطلوب.· الحصول على تصنيف ساري من الهيئة السعودية للتخصصات الصحية.· أن لا يقل المعدل التراكمي في شهادة البكالوريوس عن جيد.· أن تكون الدراسة للمؤهلات الجامعي بالانتظام الكلي.· معادلة المؤهل لخريجي الجامعات غير السعودية من وزارة التعليم.· امتلاك المهارات التنظيمية والقدرة على ترتيب المهام.· خبرة في تقديم الجلسات الإرشادية النفسية والاجتماعية ومتابعة الحالات الخاصة.· خبرة في تصميم وتنفيذ البرامج التوعوية والوقائية. المهارات الشخصية:· التعاطف والقدرة على تقديم الدعم العاطفي الفعّال.· النزاهة والمصداقية في التعامل مع المعلومات السرية.· مهارات عالية في التواصل الفعّال وبناء العلاقات.· القدرة على التعامل مع القضايا النفسية والاجتماعية الحساسة بسرية تامة.· مهارات الاستماع النشط وحل المشكلات واتخاذ القرارات المناسبة.· القدرة على العمل ضمن فريق متعدد التخصصات.· إجادة استخدام برامج الحاسب الآلي والتقنيات الحديثة في تقديم الدعم النفسي والاجتماعي.· الصبر والقدرة على العمل تحت الضغط.· روح المبادرة والابتكار في تقديم الحلول المناسبة.· المرونة في التواصل والتعاملات.

نبذة عن كلية الغد للعلوم الطبية التطبيقية:مؤسسة تعليمية أهلية رائدة في المملكة العربية السعودية، تأسست عام 2009م (1430هـ)، بهدف تلبية الحاجة المتزايدة للكفاءات الوطنية المؤهلة في القطاع الصحي، وتنتشر فروع الكليات في ثماني مناطق ومدن رئيسية هي (الرياض، جدة، المدينة المنورة، الدمام، تبوك، بريدة، نجران، وأبها)، وتقدم الكليات برامج البكالوريوس في تخصصات العلوم الطبية التطبيقية، وتحظى كليات الغد باعتماد من وزارة التعليم. الشروط العامة:· أن يكون المتقدم حاصلاً على الدرجة العلمية المحددة للتخصص المراد التقديم عليه من الجامعات السعودية أو الجامعات الموصى بها من قبل وزارة التعليم (بعد إرفاق إثبات معادلةالشهادة من وزارة التعليم).· يجب أن يكون هناك امتداد في التخصص لوظائف المحاضرين وأعضاء هيئة التدريس.· أن يكون المتقدم حاصلاً على تقدير جيد فما فوق في درجة البكالوريوس.· أن تكون الدراسة لجميع المؤهلات الجامعية بنظام الانتظام الكلي.· أن يجتاز الاختبار العلمي والمقابلة الشخصية. عن الوظيفة:طبيعة العمل: دوام كلي (إداري)ساعات العمل: (48 ساعة أسبوعيًا). المزايا الوظيفية:(تحدد الرواتب والمزايا الوظيفية من خلال العرض الوظيفي في حال اجتياز المقابلة). طريقة التقديم على الشواغر الوظيفية:تقدم طلبات التوظيف إلكترونيًا من خلال الموقع الإلكتروني للكليات (https://gc.edu.sa).<br>مدة التقديم على الشواغر الوظيفية:خلال الفترة من تاريخ 14/ 09/ 2026م وحتى تاريخ 16/ 09/ 2026م. معلومات الوظيفة:المسمى الوظيفي: أخصائي إرشاد نفسينوع الوظيفي: دوام كاملمدة العقد: سنويالمؤهلات العلمية المطلوبة: يجب على المتقدمين الحصول على درجة البكالوريوس في تخصص (علم النفس/ علم النفس الإرشادي/ أو أي التخصص ذات الصلة) الخبرات:- يجب على المتقدمين أن يكون لديهم خبرة لا تقل عن سنتين في مجال التخصص. المسؤوليات:· المشاركة في تنفيذ رؤية ورسالة الكلية.·تقديم جلسات استشارية فردية وجماعية للطلاب لمساعدتهم في التغلب على التحديات النفسية والعاطفية والسلوكية.· متابعة الحالات النفسية الخاصة، ووضع خطط دعم مناسبة.· مساعدة الطلاب في تطوير المهارات الشخصية والاجتماعية التي تساهم في تحسين أدائهم الأكاديمي والسلوكي.· دراسة الحالات الاجتماعية للطلاب وتقديم الدعم المناسب لهم لضمان اندماجهم في البيئة الأكاديمية.· الإشراف على البرامج الاجتماعية التي تعزز العلاقات الإيجابية بين الطلاب وأعضاء هيئة التدريس.· التنسيق مع الجمعيات والجهات الخارجية المتخصصة في الدعم الاجتماعي والنفسي لخدمة طلاب الكلية.· المساهمة في معالجة المشكلات الاجتماعية التي قد تؤثر على الأداء الأكاديمي للطلاب.· إعداد وتنفيذ برامج وورش عمل توعوية تعزز من الوعي النفسي والاجتماعي لدى الطلاب.· تنظيم حملات توعوية حول قضايا الصحة النفسية، الضغوط الدراسية، والتكيف مع الحياة الجامعية.· تطوير مبادرات لدعم الصحة النفسية الوقائية بما يتماشى مع رؤية ورسالة الكلية.· المساهمة في خلق بيئة تعليمية إيجابية تعزز من الصحة النفسية والاجتماعية لجميع منسوبي الكلية.· إعداد التقارير الدورية عن الأنشطة النفسية والاجتماعية المقدمة، ورفعها للإدارة العليا.· الاحتفاظ بسجلات سرية ومحدثة لجميع الحالات التي تتم متابعتها وفقًا للمعايير الأخلاقية والمهنية.· التعاون مع الأقسام الأكاديمية والإدارية لضمان توفير الدعم النفسي والاجتماعي الفعال.· الالتزام بسياسات ولوائح الكلية والمعايير المهنية في تقديم الخدمات النفسية والاجتماعية.· القيام بأية مهام أخرى يكلف بها في مجال اختصاصه.· المحافظة على سمعة الكلية وممتلكاتها وحفظ النظام وسلامة الطلاب.· التفرغ للعمل بالكلية.· الالتزام بكافة الأنظمة والقوانين واللوائح والتعليميات النافذة في المملكة العربية السعودية وعدم المساس بالدين أو التدخل في السياسة. المهارات:· الحصول على مؤهل البكالوريوس في التخصص المطلوب.· الحصول على تصنيف ساري من الهيئة السعودية للتخصصات الصحية.· أن لا يقل المعدل التراكمي في شهادة البكالوريوس عن جيد.· أن تكون الدراسة للمؤهلات الجامعي بالانتظام الكلي.· معادلة المؤهل لخريجي الجامعات غير السعودية من وزارة التعليم.· امتلاك المهارات التنظيمية والقدرة على ترتيب المهام.· خبرة في تقديم الجلسات الإرشادية النفسية والاجتماعية ومتابعة الحالات الخاصة.· خبرة في تصميم وتنفيذ البرامج التوعوية والوقائية. المهارات الشخصية:· التعاطف والقدرة على تقديم الدعم العاطفي الفعّال.· النزاهة والمصداقية في التعامل مع المعلومات السرية.· مهارات عالية في التواصل الفعّال وبناء العلاقات.· القدرة على التعامل مع القضايا النفسية والاجتماعية الحساسة بسرية تامة.· مهارات الاستماع النشط وحل المشكلات واتخاذ القرارات المناسبة.· القدرة على العمل ضمن فريق متعدد التخصصات.· إجادة استخدام برامج الحاسب الآلي والتقنيات الحديثة في تقديم الدعم النفسي والاجتماعي.· الصبر والقدرة على العمل تحت الضغط.· روح المبادرة والابتكار في تقديم الحلول المناسبة.· المرونة في التواصل والتعاملات.

نبذة عن كلية الغد للعلوم الطبية التطبيقية:مؤسسة تعليمية أهلية رائدة في المملكة العربية السعودية، تأسست عام 2009م (1430هـ)، بهدف تلبية الحاجة المتزايدة للكفاءات الوطنية المؤهلة في القطاع الصحي، وتنتشر فروع الكليات في ثماني مناطق ومدن رئيسية هي (الرياض، جدة، المدينة المنورة، الدمام، تبوك، بريدة، نجران، وأبها)، وتقدم الكليات برامج البكالوريوس في تخصصات العلوم الطبية التطبيقية، وتحظى كليات الغد باعتماد من وزارة التعليم. الشروط العامة:· أن يكون المتقدم حاصلاً على الدرجة العلمية المحددة للتخصص المراد التقديم عليه من الجامعات السعودية أو الجامعات الموصى بها من قبل وزارة التعليم (بعد إرفاق إثبات معادلةالشهادة من وزارة التعليم).· يجب أن يكون هناك امتداد في التخصص لوظائف المحاضرين وأعضاء هيئة التدريس.· أن يكون المتقدم حاصلاً على تقدير جيد فما فوق في درجة البكالوريوس.· أن تكون الدراسة لجميع المؤهلات الجامعية بنظام الانتظام الكلي.· أن يجتاز الاختبار العلمي والمقابلة الشخصية. عن الوظيفة:طبيعة العمل: دوام كلي (إداري)ساعات العمل: (48 ساعة أسبوعيًا). المزايا الوظيفية:(تحدد الرواتب والمزايا الوظيفية من خلال العرض الوظيفي في حال اجتياز المقابلة). طريقة التقديم على الشواغر الوظيفية:تقدم طلبات التوظيف إلكترونيًا من خلال الموقع الإلكتروني للكليات (https://gc.edu.sa).<br>مدة التقديم على الشواغر الوظيفية:خلال الفترة من تاريخ 14/ 09/ 2026م وحتى تاريخ 16/ 09/ 2026م. معلومات الوظيفة:المسمى الوظيفي: أخصائي إرشاد نفسينوع الوظيفي: دوام كاملمدة العقد: سنويالمؤهلات العلمية المطلوبة: يجب على المتقدمين الحصول على درجة البكالوريوس في تخصص (علم النفس/ علم النفس الإرشادي/ أو أي التخصص ذات الصلة) الخبرات:- يجب على المتقدمين أن يكون لديهم خبرة لا تقل عن سنتين في مجال التخصص. المسؤوليات:· المشاركة في تنفيذ رؤية ورسالة الكلية.·تقديم جلسات استشارية فردية وجماعية للطلاب لمساعدتهم في التغلب على التحديات النفسية والعاطفية والسلوكية.· متابعة الحالات النفسية الخاصة، ووضع خطط دعم مناسبة.· مساعدة الطلاب في تطوير المهارات الشخصية والاجتماعية التي تساهم في تحسين أدائهم الأكاديمي والسلوكي.· دراسة الحالات الاجتماعية للطلاب وتقديم الدعم المناسب لهم لضمان اندماجهم في البيئة الأكاديمية.· الإشراف على البرامج الاجتماعية التي تعزز العلاقات الإيجابية بين الطلاب وأعضاء هيئة التدريس.· التنسيق مع الجمعيات والجهات الخارجية المتخصصة في الدعم الاجتماعي والنفسي لخدمة طلاب الكلية.· المساهمة في معالجة المشكلات الاجتماعية التي قد تؤثر على الأداء الأكاديمي للطلاب.· إعداد وتنفيذ برامج وورش عمل توعوية تعزز من الوعي النفسي والاجتماعي لدى الطلاب.· تنظيم حملات توعوية حول قضايا الصحة النفسية، الضغوط الدراسية، والتكيف مع الحياة الجامعية.· تطوير مبادرات لدعم الصحة النفسية الوقائية بما يتماشى مع رؤية ورسالة الكلية.· المساهمة في خلق بيئة تعليمية إيجابية تعزز من الصحة النفسية والاجتماعية لجميع منسوبي الكلية.· إعداد التقارير الدورية عن الأنشطة النفسية والاجتماعية المقدمة، ورفعها للإدارة العليا.· الاحتفاظ بسجلات سرية ومحدثة لجميع الحالات التي تتم متابعتها وفقًا للمعايير الأخلاقية والمهنية.· التعاون مع الأقسام الأكاديمية والإدارية لضمان توفير الدعم النفسي والاجتماعي الفعال.· الالتزام بسياسات ولوائح الكلية والمعايير المهنية في تقديم الخدمات النفسية والاجتماعية.· القيام بأية مهام أخرى يكلف بها في مجال اختصاصه.· المحافظة على سمعة الكلية وممتلكاتها وحفظ النظام وسلامة الطلاب.· التفرغ للعمل بالكلية.· الالتزام بكافة الأنظمة والقوانين واللوائح والتعليميات النافذة في المملكة العربية السعودية وعدم المساس بالدين أو التدخل في السياسة. المهارات:· الحصول على مؤهل البكالوريوس في التخصص المطلوب.· الحصول على تصنيف ساري من الهيئة السعودية للتخصصات الصحية.· أن لا يقل المعدل التراكمي في شهادة البكالوريوس عن جيد.· أن تكون الدراسة للمؤهلات الجامعي بالانتظام الكلي.· معادلة المؤهل لخريجي الجامعات غير السعودية من وزارة التعليم.· امتلاك المهارات التنظيمية والقدرة على ترتيب المهام.· خبرة في تقديم الجلسات الإرشادية النفسية والاجتماعية ومتابعة الحالات الخاصة.· خبرة في تصميم وتنفيذ البرامج التوعوية والوقائية. المهارات الشخصية:· التعاطف والقدرة على تقديم الدعم العاطفي الفعّال.· النزاهة والمصداقية في التعامل مع المعلومات السرية.· مهارات عالية في التواصل الفعّال وبناء العلاقات.· القدرة على التعامل مع القضايا النفسية والاجتماعية الحساسة بسرية تامة.· مهارات الاستماع النشط وحل المشكلات واتخاذ القرارات المناسبة.· القدرة على العمل ضمن فريق متعدد التخصصات.· إجادة استخدام برامج الحاسب الآلي والتقنيات الحديثة في تقديم الدعم النفسي والاجتماعي.· الصبر والقدرة على العمل تحت الضغط.· روح المبادرة والابتكار في تقديم الحلول المناسبة.· المرونة في التواصل والتعاملات.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>We are seeking a qualified and experienced Arabic Language Teacher to join our school on a part-time basis for a three-month contract .<br> Key Responsibilities: Plan and deliver engaging Arabic language lessons.<br> Teach Arabic language skills, including reading, writing, speaking, and comprehension.<br> Prepare lesson plans, activities, and learning materials.<br> Assess students’ progress and provide constructive feedback.<br> Maintain a positive and supportive learning environment.<br> Collaborate with the academic team to support students’ learning needs.<br> Perform other related duties as assigned.<br> Bachelor’s degree in Arabic Language, Education, or a related field.<br> Previous teaching experience in a school environment.<br> Strong Arabic language and communication skills.<br> Ability to work effectively with students and colleagues.<br> Relevant teaching certification is preferred.<br> Availability to work on a part-time basis for three months.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3><strong>About Avensys Consulting</strong></h3><p>Avensys Consulting is a global IT professional services company headquartered in Singapore. The company specializes in enterprise solution consulting, business intelligence, business process automation, and managed services. With a decade of successful operations, Avensys Consulting serves a diverse client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain sectors.</p><h3><strong>The Storage Administrator Role</strong></h3><p>Avensys Consulting is seeking a <strong>Storage Administrator</strong> to join their team in Jeddah, Makkah, Saudi Arabia. This is a contract position with an initial duration of three months, extendable based on project requirements. The role requires a professional with significant experience in enterprise storage and data center environments.</p><h3><strong>Core Responsibilities</strong></h3><ul><li>Administer SAN/NAS storage and enterprise data center environments.</li><li>Manage storage capacity, performance, and availability.</li><li>Troubleshoot storage-related issues and resolve P1/P2 incidents.</li><li>Conduct Root Cause Analysis (RCA) and perform capacity planning.</li><li>Implement and manage infrastructure changes within storage environments.</li><li>Support multi-site data centers and critical production environments.</li><li>Ensure robust backup, disaster recovery, RPO/RTO, and data protection strategies.</li></ul><h3><strong>Required Skills and Experience</strong></h3><ul><li>Minimum of <strong>8 years of experience</strong> in Enterprise Storage, Data Center Infrastructure, and Backup environments.</li><li>Strong hands-on experience in SAN/NAS storage administration.</li><li>Proficient in managing storage capacity, performance, availability, and troubleshooting.</li><li>Solid understanding of SAN, NAS, storage connectivity, and high-availability storage environments.</li><li>Experience with VMware, Hyper-V, or Nutanix, and their integration with enterprise storage platforms.</li><li>Hands-on experience with Veeam, Commvault, ExaGrid, Synology NAS, or similar backup/storage technologies.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li></ul><h3><strong>Advantageous Qualifications</strong></h3><ul><li>Experience within the Banking or Financial Services sector.</li><li>Relevant storage, virtualization, or cloud certifications.</li><li>Experience with enterprise-scale storage migration and Disaster Recovery (DR) solutions.</li><li>Experience with Azure Storage and Azure Backup.</li></ul><h3><strong>Compensation and Work Environment</strong></h3><p>This contract position offers an excellent base salary and attractive company benefits. The successful candidate will join a collaborative work environment with opportunities for career progression within Avensys Consulting.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for a hands-on and detail-oriented professional who wants to join our team as Security and Loss Prevention (SLP) Specialist. In this key role, you will deliver security as a service to our operational sites across the end-to-end supply chain to protect our people and prevent loss.<br>Key job responsibilities<br>• Support resilience of our business operations by contributing to emergency and crisis planning for sites within your area of responsibility<br>• Contribute to the identification of vulnerabilities (e.g., loss, associate experience, process improvement) and define appropriate mitigating actions while ensuring compliance with legal and ethical standards<br>• Serve as point of contact for and coordinate measures to manage risk with local management and external stakeholders (e.g., law enforcement agencies and industry associations) on all security-related matters<br>• Ensure compliance of your assigned sites with Amazon global security standards<br>A day in the life<br>As an SLP Specialist, you will join a team of Security and Loss Prevention professionals providing security as a service to business customers across multiple business units within a dedicated geographical area. You perform regular physical security audits and investigate policy violations, security-related incidents, and loss events. During your investigations, you collect information by monitoring systems and tools, analysing data reports, and conducting interviews. Your findings help to identify vulnerabilities in our processes, for which you contribute to the development of mitigating measures. You play a key role in maintaining the physical integrity of our sites by auditing and monitoring the health status of our systems and, jointly with subject matter experts and external suppliers, maintain their functionality. You interact on a daily basis with our external security service providers to ensure delivery of high-quality security services and a smooth customer experience. You also act as point of contact for multiple internal and external departments (e.g., legal, HR, security service providers, local law enforcement) and subject matter expert in Security and Loss Prevention-related matters. Finally, you deliver loss prevention-related education and awareness programs to other teams and liaise with various stakeholders on policy and procedure across all management levels.<br>About the team<br>Sitting within the Global Security Operations organization, Security and Loss Prevention supports the accomplishment of Amazons business targets and the strengthening of our brand by effectively protecting against relevant threats and by managing security and loss prevention risks that could:<br>• Put our associates and customers under jeopardy<br>• Disrupt the continuity of our business operations<br>• Inflict damage to our assets<br>• Have adverse impact on our brand reputation<br>Working in partnership with our stakeholders, we secure the Amazon supply chain end-to-end and promote security during business conversations. We do this by preventing security and loss prevention-related risks and vulnerabilities as early as possible, intervening in unfolding incidents to minimize any negative impact as well as thoroughly investigating security-related incidents to identify and remove root causes, preventing reoccurrence.<br>- Relevant security- or risk-related education or experience (e.g., security services, asset protection, loss prevention, risk management, inventory management, investigations, supply chain, auditing, compliance, or similar)<br>- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment<br>- Advanced proficiency in written and verbal Arabic<br>- Upper intermediate proficiency in written and verbal English<br>- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.<br>- A relevant degree, degree equivalent, or industry certification<br>- Relevant experience with physical security systems, investigation techniques, and/or management of contract security officers<br>- Relevant experience with retail, warehouse, distribution centre services, delivery service, or supply chain<br>- Relevant experience in working with data<br>- Driver’s license<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary We are seeking a professional, polished, and guest-focused Call Centre &amp; Reservations Representative to join the team at The Groves in Riyadh.<br> As one of the first points of contact for our guests, you will play an important role in creating a seamless and positive guest experience.<br> You will manage incoming calls and enquiries, assist guests with restaurant reservations, provide information about our dining, entertainment and retail offerings, and ensure every interaction reflects the high standards of The Groves.<br> This is a seasonal position for approximately 6–7 months , ideal for someone who enjoys working in a fast-paced, premium hospitality and entertainment environment and has a genuine passion for delivering exceptional guest service.<br> Answer incoming calls promptly, professionally, and with a warm and welcoming approach.<br> Handle restaurant reservations, booking enquiries, amendments, cancellations, and general guest requests accurately.<br> Provide guests with clear and up-to-date information about restaurants, menus, events, entertainment, operating hours, promotions, facilities, and experiences .<br> Assist guests in selecting suitable restaurants or experiences based on their requirements and preferences.<br> Manage high volumes of enquiries during peak periods while maintaining a calm, professional, and friendly manner.<br> Confirm booking details and ensure all guest information is accurately recorded in the relevant reservation or CRM system.<br> Respond to guest questions and concerns, taking ownership of enquiries through to resolution wherever possible.<br> Handle complaints professionally and sensitively, escalating matters to the appropriate department or supervisor when required.<br> Coordinate with restaurants, guest relations, operations, and other departments to ensure guest requests are followed through.<br> Maintain accurate records of guest interactions, bookings, requests, and follow-ups.<br> Proactively communicate any changes to reservations, operating hours, events, or guest arrangements.<br> Ensure all guest interactions are handled in line with service standards and brand experience .<br> Protect guest information and maintain confidentiality at all times.<br> Identify opportunities to enhance the guest experience through personalised service and thoughtful recommendations.<br> Support the wider Guest Experience team during busy periods and major events as required.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Career development &amp; Internal promotions – grow with us across departments and seasons Creative &amp; collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality &amp; entertainment concepts – gain experience in premium F&amp;B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 2 years experience in a call center, hospitality, or customer service role.<br> Business level proficiency in both Arabic and English (spoken and written).<br> Prior experience in a call centre, hospitality, or customer service role is required.<br> Willing to work shifts on rotation one of them ending at midnight.<br> Naturally warm, professional, and service-oriented.<br> Ability to remain calm and professional under pressure.<br> Familiarity with F&amp;B, hospitality, or entertainment industries is an advantage.<br> Most importantly, we are looking for someone who understands that every call is an opportunity to create a great first impression.<br> You should be guest-obsessed, solutions-focused, and confident representing a premium hospitality destination .<br> This role is not simply about answering calls — it is about connecting guests with the experiences and ensuring their journey begins with exceptional service.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The customer service role at our market research company presents an exciting opportunity to be part of a dynamic team dedicated to achieving excellence in service delivery. We are looking for skilled individuals with strong communication abilities and problem-solving capabilities to ensure client satisfaction and address their needs effectively. In this role, you will have the opportunity to develop your communication and negotiation skills, which will assist you in making significant progress in your professional journey.</p><p>Our culture emphasizes collaboration and mutual support, as we believe that success is achieved through teamwork. You will have opportunities for training and development, allowing you to acquire new skills and expand your knowledge in the field of market research. We also believe in the importance of balancing work and life, creating a comfortable and motivating work environment for creativity.</p><p>If you are looking for an opportunity to be part of a diverse and innovative team, we invite you to apply. We believe that every employee can make a difference, and we will assist you in achieving your professional goals through appropriate support and guidance.</p><p><b>Responsibilities:</b></p><ol><li>Provide support to clients via phone, email, and chat, requiring effective communication skills and the ability to resolve issues quickly to ensure client satisfaction.</li><li>Analyze client inquiries and provide appropriate solutions using customer relationship management tools, which helps enhance the client experience.</li><li>Record and document all client interactions accurately in the database system, ensuring comprehensive tracking and analysis of data to improve service.</li><li>Collaborate with various teams to provide comprehensive solutions to client needs, contributing to the achievement of the company's strategic objectives.</li><li>Train and guide new team members, enhancing a culture of continuous learning and helping to improve team performance.</li><li>Provide feedback and suggestions for improving internal operations based on client interactions, contributing to the development of effective strategies.</li><li>Monitor key performance indicators and prepare regular reports for management, aiding in data-driven decision-making.</li><li>Assist clients in using products and services, contributing to client loyalty and enhancing the company's reputation.</li><li>Develop strong relationships with clients through effective and professional communication, enhancing the company's ability to retain clients and increase sales.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Our company, a leader in financial services, investment, real estate, and contracting, is looking for:</b></p><p><b>Customer Service Representative</b></p><p><b>Responsibilities:</b></p><p><b>Interact directly with clients via the internet, responding to their inquiries through phone or the company's electronic systems, ensuring exceptional service that reflects the company's image and diverse activities.</b></p><p><b>Requirements:</b></p><ul><li><b>Preferred candidate should be female.</b></li><li><b>Experience of at least 3 years in customer service.</b></li><li><b>Ability to engage with clients and possess strong communication skills.</b></li><li><b>Ability to work through electronic systems and various channels.</b></li></ul><p><b>Benefits:</b></p><ul><li><b>Fixed salary + bonuses.</b></li><li><b>Work nature (remote/office) to be determined after the personal interview based on the company's needs.</b></li></ul></div>

About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Service Representative to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.

About The Role<br><br>We are seeking a highly motivated, professional, and customer-focused Customer Support Representative (Remote) to join our remote customer support team. In this role, you will serve as a primary point of contact for customers, helping them resolve questions, address concerns, navigate our products or services, and have a positive overall experience with the company.<br><br>The ideal candidate is an excellent communicator who enjoys helping people, remains calm under pressure, and can efficiently manage multiple customer inquiries while maintaining a friendly and professional approach.<br><br>As a remote team member, you will be expected to work independently, manage your time effectively, communicate consistently with colleagues, and maintain a high standard of customer service without direct supervision.<br><br>Key Responsibilities<br><br>Customer Support<br><br>Respond promptly and professionally to customer inquiries through phone, email, live chat, and other support channels. Provide accurate information about products, services, policies, orders, accounts, billing, and company procedures. Listen carefully to customers, understand their needs, and provide appropriate solutions. Troubleshoot customer issues and guide customers through step-by-step solutions when necessary. Resolve complaints and difficult situations with patience, empathy, and professionalism. Escalate complex, sensitive, or unresolved issues to the appropriate department or supervisor. Follow up with customers when additional information or action is required. Ensure customers receive clear and complete answers to their questions.<br><br>Customer Experience<br><br>Build positive relationships with customers through helpful, respectful, and personalized interactions. Maintain a customer-first approach in every interaction. Demonstrate empathy and understanding when handling frustrated or dissatisfied customers. Identify opportunities to improve the customer experience and communicate recurring issues to management. Help customers understand company policies and procedures while maintaining a positive tone. Strive to resolve customer issues efficiently and effectively during the initial interaction whenever possible.<br><br>Administrative Technical Duties<br><br>Accurately document customer interactions, requests, complaints, and resolutions in the company's CRM or customer support system. Update customer account information and records as needed. Process orders, returns, refunds, cancellations, payments, or service requests according to company policies. Maintain detailed and accurate records of customer communications. Monitor support tickets and ensure requests are addressed within established response times. Use internal knowledge bases, support tools, and company resources to find accurate answers. Collaborate with sales, billing, technical support, operations, and other departments to resolve customer issues. Protect customer information and follow all applicable privacy, security, and confidentiality procedures.<br><br>Remote Work Responsibilities<br><br>Maintain a reliable internet connection and an appropriate workspace suitable for professional customer interactions. Be available and responsive during scheduled working hours. Attend virtual team meetings, training sessions, and coaching sessions. Communicate effectively with managers and team members using email, messaging platforms, video conferencing, and other remote collaboration tools. Manage workload and priorities independently while meeting established deadlines and service-level expectations. Demonstrate strong self-discipline, accountability, and time-management skills.<br><br>Required Qualifications<br><br>High school diploma or equivalent; additional education or relevant training is a plus. Previous customer service, call center, retail, hospitality, administrative, sales support, or related experience preferred. Excellent verbal and written communication skills. Strong active-listening and problem-solving abilities. Comfortable communicating with customers from diverse backgrounds. Strong attention to detail and organizational skills. Ability to remain professional and composed when dealing with challenging customers or high-pressure situations. Ability to learn new products, services, systems, and procedures quickly. Basic computer proficiency and familiarity with email, web applications, CRM systems, and office software. Ability to work independently in a remote environment. Reliable attendance and ability to adhere to scheduled working hours.<br><br>Preferred Qualifications<br><br>1–3 years of experience in customer service or a related role. Experience working in a remote or hybrid customer support environment. Experience using CRM, help-desk, ticketing, or live-chat platforms. Experience handling high volumes of customer inquiries. Familiarity with customer service metrics such as response time, resolution time, customer satisfaction (CSAT), and first-contact resolution. Experience supporting customers by phone, email, and live chat. Multilingual or bilingual communication skills are an advantage, depending on the company's customer base.<br><br>Key Skills Competencies<br><br>Communication: Clearly and professionally communicate information to customers and colleagues through written and verbal channels.<br><br>Empathy: Understand customers' concerns and respond with patience, understanding, and genuine willingness to help.<br><br>Problem Solving: Analyze customer issues, identify practical solutions, and know when to escalate matters.<br><br>Patience Professionalism: Remain calm, respectful, and solution-oriented, particularly when dealing with frustrated customers.<br><br>Attention to Detail: Accurately record customer information, follow procedures, and avoid errors when processing requests.<br><br>Time Management: Efficiently prioritize multiple customer requests while meeting response and resolution targets.<br><br>Adaptability: Quickly learn new products, systems, policies, and processes as the business evolves.<br><br>Teamwork: Work effectively with remote colleagues and other departments to deliver consistent customer experiences.<br><br>Accountability: Take ownership of customer issues and follow through until they are resolved or appropriately transferred.<br><br>Technology Skills: Comfortably navigate multiple software applications and digital communication tools while assisting customers.<br><br>Performance Expectations<br><br>Success in this position may be measured using a combination of customer service and operational performance indicators, including:<br><br>Customer satisfaction (CSAT) First-contact resolution rate Average response time Average handling time, where applicable Ticket resolution time Quality assurance scores Customer retention or loyalty indicators Accuracy of customer records and transactions Attendance and schedule adherence Individual productivity and service-level performance<br><br>Working Environment<br><br>This is a fully remote position. The successful candidate should be comfortable working independently while remaining an active and engaged member of a distributed team.<br><br>The role may involve extended periods of computer use and frequent communication with customers through telephone, email, chat, or video-based systems. Depending on business requirements, employees may occasionally be required to work evenings, weekends, holidays, or rotating shifts.<br><br>What We Offer<br><br>Depending On The Company's Benefits Structure, Employees May Receive<br><br>Competitive salary or hourly compensation Flexible or remote work arrangements Paid training and onboarding Career development and advancement opportunities Performance incentives or bonuses Paid time off Health, dental, and/or vision benefits Retirement or pension benefits Employee assistance programs Professional development and training opportunities Supportive and collaborative remote-work culture<br><br>Ideal Candidate<br><br>The ideal candidate is someone who genuinely enjoys helping others and takes pride in providing excellent customer experiences. You are dependable, patient, organized, and comfortable handling a variety of customer situations.<br><br>You don't necessarily need to know everything on your first day. What matters most is your willingness to learn, your ability to communicate clearly, your commitment to solving problems, and your ability to treat every customer with respect.<br><br>You should be comfortable asking questions, taking ownership of your responsibilities, learning from feedback, and working independently while staying connected with a remote team.<br><br>Equal Opportunity Statement<br><br>We are committed to creating an inclusive and respectful workplace. We welcome qualified applicants from diverse backgrounds and make employment decisions based on qualifications, skills, experience, and business needs, without discrimination or harassment.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br> <br> Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br> <br> Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br> <br> Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>We are seeking an experienced, commercially driven&nbsp;<strong>Head of Marketing</strong>&nbsp;to lead integrated marketing campaigns for world-class conferences, exhibitions, summits, and live experiences across Saudi Arabia.</p><br><p>This role owns the complete event marketing lifecycle—from concept and strategy through execution, acquisition, and post-event analysis—working closely with the Marketing Director to drive attendance, revenue, exhibitor participation, and brand awareness.</p><br><p>The ideal candidate is a strategic leader with a proven track record delivering high-profile B2B and B2C events across the Middle East, leading multidisciplinary teams and collaborating with commercial, production, and government stakeholders in Saudi Arabia's fast-paced environment.</p><br><p><strong>Key Responsibilities</strong></p><br><p>Marketing Strategy &amp; Planning</p><br><ul><li>Develop and execute annual marketing strategies aligned with business objectives</li><li>Build integrated marketing plans with clear audience segmentation and positioning</li><li>Create compelling value propositions for delegates, visitors, exhibitors, and sponsors</li><li>Establish measurable KPIs for brand awareness, registrations, revenue, and ROI</li><li>Lead go-to-market strategies for new launches and portfolio growth</li></ul><p>Event Marketing Leadership</p><br><p>Manage the full marketing journey across:</p><br><p><strong>Discovery &amp; Planning:</strong>&nbsp;Market research, audience analysis, brand development, campaign planning</p><br><p><strong>Launch:</strong>&nbsp;Brand rollout, website launch, speaker announcements, PR and media engagement</p><br><p><strong>Growth:</strong>&nbsp;Delegate acquisition, digital advertising, CRM automation, email marketing, partnerships, social campaigns</p><br><p><strong>Live Delivery:</strong>&nbsp;Onsite execution, media coverage, VIP engagement, real-time optimization</p><br><p><strong>Post-Event:</strong>&nbsp;ROI analysis, lead nurturing, retention strategies, performance reporting</p><br><p>Commercial Responsibilities</p><br><ul><li>Deliver attendee acquisition targets and support sponsorship sales</li><li>Maximize marketing ROI and manage budgets effectively</li><li>Identify new audience segments and revenue opportunities</li><li>Support market expansion across Saudi Arabia, the GCC, and internationally</li></ul><p>Digital Marketing &amp; Demand Generation</p><br><ul><li>Performance marketing, paid search/social, LinkedIn campaigns</li><li>SEO/SEM, marketing automation, CRM strategy</li><li>Email marketing, website optimization, conversion rate optimization</li><li>Analytics, lead generation, retargeting, AI-enabled tools</li></ul><p>Brand, Content &amp; Communications</p><br><ul><li>Develop event brands and ensure consistency across channels</li><li>Lead creative development, copywriting, and storytelling</li><li>Oversee video, photography, and multimedia content</li><li>Drive social media and thought leadership campaigns</li></ul><p>Public Relations &amp; Media</p><br><ul><li>Develop regional PR strategies and manage media relationships</li><li>Manage external agencies and secure media partnerships</li><li>Coordinate press conferences and crisis communications</li></ul><p>Government &amp; Stakeholder Management</p><br><ul><li>Build relationships with government ministries and public sector organizations</li><li>Secure endorsements and strategic partnerships</li><li>Align events with national priorities including Saudi Vision 2030</li><li>Support compliance and protocol requirements for VIPs</li></ul><p>Leadership &amp; Team Development</p><br><ul><li>Lead and mentor high-performing marketing teams</li><li>Manage internal specialists, agencies, and freelancers</li><li>Foster cross-functional collaboration and set clear KPIs</li></ul><p>Analytics &amp; Performance Reporting</p><br><ul><li>Track registration performance, ticket sales, marketing ROI, and conversion rates</li><li>Monitor lead generation, customer acquisition costs, and event profitability</li><li>Present strategic recommendations to senior leadership</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Marketing, Business, or Communications (Master's preferred)</li><li>10+ years in integrated marketing with 5+ years in senior leadership</li><li>Proven success with conferences, exhibitions, or large-scale events in Saudi Arabia and the GCC</li><li>Experience launching new event brands and managing multi-million-dollar budgets</li><li>Expertise in digital marketing, CRM, automation, and performance marketing</li><li>Strong commercial acumen and experience with government stakeholders</li></ul><p>Relevant Event Experience:</p><br><p>B2B conferences, international exhibitions, trade shows, government forums, investment summits, technology/healthcare congresses, sustainability forums, Vision 2030 initiatives, international association congresses</p><br><br>Additional Information<br><p><strong>Please note this is a 12&nbsp; month contract role. It can be performed remotely. We are not able to provide relocation or sponsorship support with the position.&nbsp;</strong></p><br><p>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it.&nbsp; We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit.&nbsp; We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<ul><li>Well-groomed</li><li>Owns a car</li><li>Resident of Dammam or Khobar</li><li>Proficient in English</li><li>Experienced in construction marketing</li><li>Rewarding commissions and salaries</li></ul>

<p><strong>Job Opportunity | Investment Consultant</strong> <strong>Smart Details Real Estate Development Company</strong> announces a job vacancy for the position of: <strong>Investment Consultant</strong> <strong>Requirements:</strong></p><ul><li>The applicant must be a Saudi national.</li><li>Previous experience in sales and investment of at least 5 years.</li><li>High communication and relationship-building skills with clients.</li><li>Ability to negotiate, persuade, and achieve sales targets.</li><li>Good knowledge of investment concepts and real estate opportunities.</li><li>An ambitious and professional personality capable of delivering results.</li><li>Proficiency in using Odoo CRM.</li></ul><p><strong>Duties and Responsibilities:</strong></p><ul><li>Attracting clients and building long-term professional relationships with them.</li><li>Providing investment consultations and solutions appropriate to client needs.</li><li>Presenting real estate opportunities and projects in a professional manner.</li><li>Following up with clients and managing the sales cycle from the initial contact to closing the deal.</li><li>Achieving sales and investment targets and objectives.</li><li>Monitoring the market and real estate investment opportunities and identifying growth opportunities.</li></ul><p>&nbsp;</p>