Contract Representative Jobs in Saudi
10876 Jobs Found
Saudi - Riyadh
<p>We are looking for a detail-oriented and analytical Category Specialist to join our Commercial team. The role will support category planning and execution by analyzing commercial performance, managing product lifecycle activities, monitoring pricing and promotions, and maintaining an effective product assortment.</p><p><b><br></b></p><p><b>Responsibilities</b></p><ul><li>Analyze category sales, margins, profitability, inventory, customer behavior, and product performance.</li><li>Monitor category KPIs and prepare reports to support commercial decisions.</li><li>Conduct market and competitor analysis to identify trends, pricing movements, and assortment opportunities.</li><li>Execute category plans in line with the company s commercial objectives.</li><li>Coordinate new product listings, assortment changes, and product discontinuations.</li><li>Maintain accurate product information, hierarchy, attributes, and master data.</li><li>Monitor product availability and inventory performance to minimize shortages and excess stock.</li><li>Support pricing reviews, promotional planning, and merchandising activities.</li><li>Evaluate promotional performance and recommend improvements.</li><li>Coordinate with suppliers regarding pricing, product information, promotions, and commercial requirements.</li><li>Collaborate with Procurement, Supply Chain, Inventory, Operations, Marketing, Finance, Merchandising, and Quality teams.</li><li>Prepare category reports, dashboards, presentations, forecasts, and commercial summaries.</li><li>Maintain pricing files, promotional calendars, and category documentation.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate has strong analytical skills, commercial awareness, and experience in retail, FMCG, e-commerce, buying, merchandising, or category management.</p><p>Bachelor s degree in Business Administration, Marketing, Supply Chain, Industrial Engineering, Economics, or a related field.</p><p>Minimum of 2 years of experience in category management, commercial operations, buying, merchandising, retail, FMCG, e-commerce, or a related commercial role.</p><p>Strong analytical skills and the ability to interpret sales, margin, inventory, and customer data.</p><p>Good understanding of category management, product lifecycle, pricing, promotions, and assortment planning.</p><p>Advanced Microsoft Excel skills and proficiency in PowerPoint.</p><p>Knowledge of ERP systems and business intelligence tools such as Power BI is preferred.</p><p>Strong communication, coordination, problem-solving, and stakeholder-management skills.</p><p>Ability to manage multiple priorities in a fast-paced commercial environment.</p>
King Abdullah University of Science and Technology
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
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</span><p><strong>Position Summary</strong> </p><br> <br>
<p>The Radiation Safety Specialist establishes, operates and manages the radiation safety program at KAUST, including assessing potential exposures to radiation. He / She supports university staff, faculty, and students in the management of Campus HSE compliance. The scope may be extended to business partners and industry collaborators when deemed applicable. </p><br>
<br>
<p><strong>Major Responsibilities </strong></p><br>
<br>
<ul>
<li>Ensure regulatory compliance of radiation safety program with local regulations and international guidelines KAUST subscribes to. </li>
</ul>
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<ul>
<li>Ensures a safe working research and educational environment with respect to the use of radiation for research at KAUST. </li>
</ul>
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<ul>
<li>Establish Radiation Safety Program in accordance with regulatory requirements and KAUST operational needs. </li>
</ul>
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<ul>
<li>Manage Radiation Safety Program to support undisrupted radiation research activities; obtaining all necessary licenses and permits. </li>
</ul>
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<ul>
<li>Serves as the principal technical resource to departmental and campus management on matters relating to radiation safety. </li>
</ul>
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<ul>
<li>Review and approve radioactive material purchase request orders. </li>
</ul>
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<ul>
<li>Reviews research protocols and safety plans involving use of radiation. </li>
</ul>
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<ul>
<li>Writes reports and other forms of scientific or technical documentation, including revising the University Radiation Safety Program, Manual, and other documents as appropriate. </li>
</ul>
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<p><strong>Competencies </strong></p><br>
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<ul>
<li>Extensive knowledge of university research-related radiation safety standards and codes. </li>
</ul>
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<ul>
<li>Skill in operation and maintenance of radiation monitoring and testing equipment. </li>
</ul>
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<ul>
<li>Excellent verbal and written English skills. </li>
</ul>
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<p><strong>Qualifications </strong></p><br>
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<ul>
<li>Bachelor's degree in an appropriate scientific or public health field. </li>
</ul>
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<ul>
<li>Membership in a relevant professional organization preferred. </li>
</ul>
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<ul>
<li>KSA Radiation Protection Officer training preferred. </li>
</ul>
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<p><strong>Experience </strong></p><br>
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<ul>
<li>Minimum six (6) years of professional experience including program development in radiation safety at universities or another research environment. </li>
</ul>
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Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Logicom FZE
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>We are seeking a passionate Sales Specialist to build successful and long-term relationships with our partners. The ideal candidate will be responsible for managing a number of clients and working with the internal team to assess products and solutions that meet client needs.</b></p><p><b>Location: Riyadh Experience: 1 to 5 years</b></p><p><br></p><p><b>Responsibilities:</b></p><ul><li>Build relationships with new clients and partners, setting sales goals and providing ongoing support.</li><li>Identify new clients through direct outreach and communication.</li><li>Monitor opportunities and requests and follow up accordingly.</li><li>Manage existing accounts and maintain them through service delivery to partners.</li><li>Enhance the company’s market position and achieve financial growth.</li><li>Establish strong relationships with partners and ensure their satisfaction.</li><li>Participate in pricing solutions and services.</li><li>Collaborate with the technical team and suppliers to address partner needs.</li><li>Participate in client meetings.</li><li>Anticipate sales goals and ensure their achievement.</li><li>Prepare pricing proposals and recommendations.</li><li>Regularly attend supplier meetings to review operations and generate new opportunities.</li></ul><p><br></p><p><b>Required Qualifications:</b></p><ul><li>Bachelor’s degree in Information Technology, Business Administration, or any relevant technical field.</li><li>Fluency in English, both spoken and written.</li><li>1 to 5 years of proven experience in sales with a focus on consultative selling.</li><li>Exceptional skills in monitoring, negotiation, and closing deals.</li><li>Proven experience in account planning and developing sales strategies to generate potential clients.</li><li>Ability to listen and assess appropriate solutions.</li></ul><p><br></p><p><b>Preferred Specializations:</b></p><ul><li>Information Technology.</li><li>Business Administration.</li><li>Computer Science.</li><li>Computer Engineering.</li><li>Information Systems.</li><li>Any relevant specialization.</li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills:</b></p><ul><li>Ability to achieve and exceed sales targets with strong negotiation and closing skills.</li><li>Excellent verbal and written communication skills in both Arabic and English.</li><li>Ability to build sustainable relationships with clients and key partners.</li><li>Identify client needs and provide appropriate solutions.</li><li>Understand market trends and monitor competitors.</li><li>Team spirit and collaboration with the team.</li><li>Strong organizational skills and attention to detail.</li><li>Proactive personality with a sense of responsibility towards all sales activities.</li></ul></div>
TestCrew
Saudi - Riyadh
<p>Role Overview: We are seeking a Senior Change Management Specialist with 5+ years of experience to drive and manage organizational change initiatives. The ideal candidate will play a key role in ensuring smooth adoption of business and technology transformations by implementing structured change management strategies and stakeholder engagement plans. Key Responsibilities: Develop and implement change management strategies and plans for transformation initiatives Conduct impact assessments and identify change risks and mitigation plans Engage with stakeholders across business and IT to ensure alignment and adoption Design and execute communication plans to support change initiatives Collaborate with training teams to develop and deliver end-user training programs Monitor change adoption, track KPIs, and report progress to leadership Support organizational readiness and transition planning Work closely with project managers to integrate change management activities into project plans Required Skills: Strong understanding of change management frameworks Ability to plan, implement, and monitor change initiatives Experience managing organizational and IT changes Knowledge of ITIL processes (Change, Incident, Problem, Release) Understanding of service lifecycle and governance Risk & Impact Analysis Governance & Compliance Project: Talent Requisition ID:</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of experience in Change Management / Organizational Change</li><li>Strong understanding of change management frameworks (e.g., ADKAR, Prosci)</li><li>Experience in stakeholder management and communication planning</li><li>Ability to conduct impact analysis and readiness assessments</li><li>Strong analytical and problem-solving skills</li><li>Excellent communication and interpersonal skills</li><li>Experience in large-scale transformation projects (digital, IT, or business transformation)</li><li>Exposure to Agile/Scrum environments</li><li>Certification in Change Management (Prosci or similar)</li><li>Experience working in banking/fintech or enterprise environments</li><li>Bachelor s degree in Business Administration, HR, IT, or related field</li><li>Strong presentation and facilitation skills</li><li>Ability to work in a fast-paced, cross-functional environment</li></ul>
Saudi - Riyadh
<p>We are looking for a Senior Specialist Cybersecurity Production Support to join our team in Saudi Arabia. Job Overview: The Senior Specialist will be responsible for supporting and maintaining cybersecurity platforms, ensuring high availability, operational stability, and effective security monitoring across enterprise environments. Key Responsibilities: Provide production support for cybersecurity platforms including SIEM, SOAR, VPN, and security monitoring solutions. Monitor cybersecurity platforms, dashboards, alerts, and operational activities. Support Splunk SIEM use cases, log ingestion, correlation rules, and performance optimization. Manage and maintain SOAR workflows, playbooks, and automation processes. Support VPN infrastructure including secure remote access and site-to-site connectivity. Perform Incident, Problem, and Change Management activities following ITIL practices. Conduct Root Cause Analysis (RCA) for security incidents and platform issues. Support Cyber Incident Response activities including investigation and remediation. Participate in Disaster Recovery (DR) and Business Continuity Planning (BCP). Maintain security documentation, runbooks, SOPs, and operational reports. Collaborate with security teams, infrastructure teams, and vendors for issue resolution.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Cybersecurity, Information Security, Computer Science, or related field. 4 8 years of experience in cybersecurity production support within enterprise or financial environments. Hands-on experience with: SIEM platforms (Splunk Enterprise / Splunk ES preferred) SOAR platforms (Cortex XSOAR, Splunk SOAR, or similar) VPN technologies (IPSec / SSL VPN) Security monitoring and incident response Strong understanding of cybersecurity operations, threat detection, and log analysis. Experience with ITIL Incident, Problem, and Change Management. Knowledge of SAMA Cybersecurity Framework, NCA ECC, PDPL, and NDMO is preferred. Basic scripting knowledge (Python, PowerShell, or similar) is preferred.</p>
Saudi Diesel Equipment Company
Saudi - Eastern Province
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Role Overview:</strong> To identify, document, and optimize business processes across departments, ensuring operational efficiency, cost reduction, and improved service quality. The Process Improvement Specialist drives continuous improvement initiatives aligned with the organizational objectives. <strong>Key Responsibilities:</strong> Conduct requirement-gathering sessions with relevant departments to understand current processes. Map and document existing workflows (AS-IS) using standardized process documentation methods. Design optimized future-state workflows (TO-BE) focused on eliminating redundancies and inefficiencies in coordination with all stake holders. Facilitate and coordinate the implementation of approved process improvements. Train staff in newly developed or updated processes to ensure smooth adoption. Monitor process performance post-implementation using key metrics (e.g., time, cost, quality). Collaborate closely with the PMO and Innovations Manager, Automation Specialist and other departmental stakeholders to align improvements with technology adoption plans. Conduct ROI and impact assessments for each automation project. Prepare periodic reports summarizing improvements achieved, cost savings, and productivity gains.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Required Qualifications:</strong> Experience 2 4 years of proven experience in business process automation, process improvement, or digital transformation roles. Demonstrated ability to deliver measurable business value through process optimization or automation (e.g., cost savings, cycle time reduction). Experience establishing or supporting automation programs or Centers of Excellence (CoE). Strong knowledge of process mapping and BPMN tools (BlueWorks live or Similar). Exposure to project management methodologies (Agile, Waterfall, or hybrid) is an advantage Education Bachelor's degree in computer science with business administration focus ABPMP CBPP, APQC, OMG OCEB 2 or any other project management experience and certification would be a plus. <strong>Success Metrics:</strong> Optimized processes delivered and adoption rates. Business value generated (cost reduction, efficiency improvement). Process reliability and performance. Stakeholder satisfaction and CoE (Center of Excellence) maturity.</p><p></p></section>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Eram Talent, a leading recruitment consultancy is looking for a detail-oriented and customer-focused Aerospace Customer Care Specialist with strong experience in air logistics operations.<br> The ideal candidate will act as the primary point of contact for aerospace clients, ensuring seamless coordination of air freight shipments while delivering exceptional customer service.<br> This role requires expertise in handling time-critical and high-value aerospace cargo.<br> Key Responsibilities: Serve as the main point of contact for aerospace customers, managing inquiries, shipments, and service requests.<br> Coordinate and monitor air freight shipments from origin to destination, ensuring timely and efficient delivery.<br> Handle end-to-end shipment processes including booking, documentation, tracking, and reporting.<br> Ensure compliance with international air freight regulations, customs requirements, and company policies.<br> Proactively communicate with clients regarding shipment status, delays, and solutions.<br> Collaborate with internal teams (operations, pricing, and customs) to ensure smooth execution of shipments.<br> Manage and resolve customer complaints and operational issues promptly and professionally.<br> Maintain accurate records in internal systems and ensure data integrity.<br> Support continuous improvement initiatives to enhance service quality and operational efficiency.<br> Requirements: Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.<br> Minimum 3–5 years of experience in customer care and air logistics operations.<br> Prior experience in aerospace, aviation, freight forwarding, or logistics industry is highly preferred.<br> Strong knowledge of air freight processes, IATA regulations, and customs procedures.<br> Excellent communication and interpersonal skills.<br> Ability to work under pressure and manage time-critical shipments.<br> Proficiency in MS Office and logistics management systems.<br> Fluency in English is required; Arabic is a plus.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The PMO Specialist will support the Strategy Department by establishing and maintaining project governance, monitoring strategic initiatives, tracking performance, and ensuring projects are delivered in alignment with the organization's strategic objectives. This role is internally focused and does not involve client or account management responsibilities.</p><p>Key Responsibilities</p><p>Strategic Project Governance</p><ul><li>Monitor and track the execution of strategic initiatives and transformation projects.</li><li>Ensure projects comply with the organization's PMO standards, governance framework, and methodologies.</li><li>Develop and maintain project governance documentation, templates, and standards.</li><li>Support project managers in applying PMO processes and best practices.</li></ul><p>Portfolio Management</p><ul><li>Maintain the strategic project portfolio and monitor project status.</li><li>Consolidate project updates, risks, issues, and dependencies across initiatives.</li><li>Track project milestones, deliverables, and resource utilization.</li><li>Support portfolio prioritization and project performance reviews.</li></ul><p>Performance Monitoring</p><ul><li>Develop and maintain PMO dashboards and executive reports.</li><li>Monitor project KPIs and strategic performance indicators.</li><li>Prepare periodic reports for executive management and governance committees.</li><li>Analyze project performance and recommend improvement actions.</li></ul><p>Risk & Quality Management</p><ul><li>Monitor project risks, issues, and mitigation plans.</li><li>Ensure project documentation is complete and compliant with PMO standards.</li><li>Support quality assurance reviews and governance audits.</li></ul><p>Process Improvement</p><ul><li>Identify opportunities to improve PMO processes, governance, and reporting.</li><li>Develop standardized templates, workflows, and project management tools.</li><li>Promote continuous improvement across project delivery practices.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Project Management, Engineering, Management Information Systems, or a related field.</li><li>3 – 6 years of experience in PMO, Strategy Execution, Corporate Strategy, or Project Management.</li><li>Strong knowledge of PMO frameworks, project governance, and portfolio management.</li><li>Proficiency in Microsoft Project, Power BI, Excel, PowerPoint, or similar reporting tools.</li><li>Strong analytical, reporting, and organizational skills.</li><li>Excellent communication and stakeholder coordination skills.</li><li>PMP, PMI-PMOCP, PRINCE2, or similar certifications are preferred.</li></ul><p>Preferred Experience</p><ul><li>Experience working within a Strategy, Transformation, or PMO Office.</li><li>Experience supporting executive committees and strategic governance meetings.</li><li>Familiarity with OKRs, Balanced Scorecard (BSC), strategic planning, and performance management.</li><li>Experience with enterprise PMO tools (e.g., Jira, Smartsheet, Planview, Microsoft Project).</li></ul><p></p></section>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<strong>About the Role:</strong><br><p>We are seeking a Risk Management Specialist based in Saudi Arabia to identify, assess, and mitigate enterprise risks. You will partner with cross-functional teams and regulatory bodies to ensure robust risk governance, deliver clear reporting, and drive continuous improvement in our risk framework.</p><br><strong>Responsibilities:</strong><br><ul><li>Conduct comprehensive risk assessments and analysis to identify potential threats across business units</li><li>Develop and implement risk mitigation strategies, controls, and action plans</li><li>Monitor and report on key risk indicators, trends, and emerging risks using advanced reporting tools</li><li>Manage relationships with internal and external stakeholders, including regulatory authorities, auditors, and senior leadership</li><li>Ensure compliance with Saudi Arabian regulatory requirements and international risk management standards</li><li>Prepare clear, concise risk reports and presentations for executive leadership and board-level committees</li><li>Collaborate with business units to integrate risk management practices into strategic planning and decision-making</li></ul><br><strong>Required Qualifications:</strong><br><ul><li>Bachelor’s degree in Finance, Risk Management, Economics, or related field</li><li>5-8 years of professional experience in risk management or a related function</li><li>Proven technical expertise in risk analysis methodologies and quantitative modeling</li><li>Strong understanding of Saudi Arabian regulatory frameworks and compliance requirements</li><li>Advanced reporting skills, including proficiency with risk management software and data visualization</li><li>Excellent stakeholder management skills with the ability to influence and negotiate effectively</li><li>Strong communication skills, both written and verbal, tailored to technical and non-technical audiences</li><li>Analytical thinking with a detail-oriented approach to problem identification and resolution</li></ul><br><strong>Preferred Qualifications:</strong><br><ul><li>Professional certification such as FRM, PRM, or ISO 31000 Lead Risk Manager</li><li>Experience in the energy, petrochemical, or financial services sector in Saudi Arabia</li><li>Familiarity with Governance, Risk, and Compliance (GRC) platforms</li><li>Working knowledge of Arabic language and understanding of local business culture</li><li>Prior involvement in projects supporting Saudi Vision 2030 initiatives</li></ul><br> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills">General Skills<br>
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Red Sea Global
Saudi
<p><span ><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong> </strong><strong> </strong></span></p>
<p> </p>
<p><span ><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p>
<p> </p>
<p><span ><strong>Job Purpose</strong></span></p>
<p> </p>
<p><span >The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a “people” person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p>
<p> </p>
<p><span ><strong>Job Responsibilities</strong></span></p>
<p> </p>
<p><span ><strong>General</strong></span></p>
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<ul type="disc">
<li ><span >Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li>
<li ><span >Assist the Senior Manager in the development of other centers at other assets.</span></li>
<li ><span >Maintain a professional appearance of the center.</span></li>
<li ><span >Ensure all sales are conducted in a professional manner.</span></li>
<li ><span >Work remotely and visit office as and when required.</span></li>
<li ><span >Manage inventory for preopening.</span></li>
<li ><span >Prepare retail stock for future years.</span></li>
<li ><span >Manage the purchasing budget.</span></li>
<li ><span >Ensure sufficient stock.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Pre-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li>
<li ><span >Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li>
<li ><span >Become familiar with the retail products in stock.</span></li>
<li ><span >Become familiar with the activities in the area.</span></li>
<li ><span >Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Post-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >All activities conducted from the Center are conducted in a professional manner.</span></li>
<li ><span >Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li>
<li ><span >Ensure up to date and accurate records are kept pertaining to retail activities.</span></li>
<li ><span >Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li>
<li ><span >Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li>
<li ><span >Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li>
<li ><span >Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li>
<li ><span >Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li>
<li ><span >Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li>
<li ><span >Maintaining accurate inventory records and preparing orders from suppliers. </span></li>
<li ><span >Assisting staff/students with course registration and/or rental equipment.</span></li>
<li ><span >Taking bookings and answering questions about courses/activities destinations.</span></li>
<li ><span >The Center Receptionist is often the link between students and the staff Team.</span></li>
</ul>
<p> </p>
<p><span ><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </span></li>
</ul>
<p> </p>
<p><span ><strong>Safety, Quality & Environment </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<p> </p>
<p><span ><strong>Continuous Improvement </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li>
</ul>
<p> </p>
<p><span ><strong>Qualification and Experience</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Hospitality track record</span></li>
<li ><span >Proven sales record</span></li>
<li ><span >Knowledge of the reception industry’s concepts, practices and procedures</span></li>
</ul>
<p> </p>
<p><span ><strong>Essential Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Excellent standard of written and spoken English</span></li>
<li ><span >Excellent communicator and public talking</span></li>
<li ><span >Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li>
<li ><span >Flexible and open-minded approach to environment and tasks</span></li>
<li ><span >Ability to self-motivate and deliver to agreed deadlines</span></li>
<li ><span >Good time-keeping</span></li>
<li ><span >Social media experience</span></li>
<li ><span >Excellent salesperson</span></li>
<li ><span >Highly detail-oriented </span></li>
<li ><span >Guest experience oriented, social personality</span></li>
<li ><span >Able to work with different cultures and nationalities</span></li>
<li ><span >Ability to handle high-end clientele, superior level of customer service</span></li>
<li ><span >Effectively manage guests’ requests and complaints</span></li>
<li ><span >Be a perfect role model for other staff members</span></li>
<li ><span >Able to work in a dive resort environment and follow professional grooming standards</span></li>
<li ><span >Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li>
<li ><span >Demonstrate the utmost confidentiality at all times</span></li>
<li ><span >Proficient with Microsoft Office </span></li>
<li ><span >Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li>
<li ><span >Ability to deliver a magical guest experience </span></li>
<li ><span >Able to assist with dive center administration and planning</span></li>
</ul>
<p> </p>
<p><span ><strong>Desirable Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Spoken language other than English (preferably Arabic)</span></li>
<li ><span >Marine conservation interest/background</span></li>
</ul>
</span>
Red Sea Global
Saudi
<p><span ><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong><strong> </strong><strong> </strong></span></p>
<p> </p>
<p><span ><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p>
<p> </p>
<p><span ><strong>Job Purpose</strong></span></p>
<p> </p>
<p><span >The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a “people” person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p>
<p> </p>
<p><span ><strong>Job Responsibilities</strong></span></p>
<p> </p>
<p><span ><strong>General</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li>
<li ><span >Assist the Senior Manager in the development of other centers at other assets.</span></li>
<li ><span >Maintain a professional appearance of the center.</span></li>
<li ><span >Ensure all sales are conducted in a professional manner.</span></li>
<li ><span >Work remotely and visit office as and when required.</span></li>
<li ><span >Manage inventory for preopening.</span></li>
<li ><span >Prepare retail stock for future years.</span></li>
<li ><span >Manage the purchasing budget.</span></li>
<li ><span >Ensure sufficient stock.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Pre-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li>
<li ><span >Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li>
<li ><span >Become familiar with the retail products in stock.</span></li>
<li ><span >Become familiar with the activities in the area.</span></li>
<li ><span >Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li>
</ul>
<p> </p>
<p><span ><strong>Establishment of the Center: Post-Opening</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >All activities conducted from the Center are conducted in a professional manner.</span></li>
<li ><span >Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li>
<li ><span >Ensure up to date and accurate records are kept pertaining to retail activities.</span></li>
<li ><span >Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li>
<li ><span >Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li>
<li ><span >Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li>
<li ><span >Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li>
<li ><span >Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li>
<li ><span >Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li>
<li ><span >Maintaining accurate inventory records and preparing orders from suppliers. </span></li>
<li ><span >Assisting staff/students with course registration and/or rental equipment.</span></li>
<li ><span >Taking bookings and answering questions about courses/activities destinations.</span></li>
<li ><span >The Center Receptionist is often the link between students and the staff Team.</span></li>
</ul>
<p> </p>
<p><span ><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </span></li>
</ul>
<p> </p>
<p><span ><strong>Safety, Quality & Environment </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<p> </p>
<p><span ><strong>Continuous Improvement </strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li>
</ul>
<p> </p>
<p><span ><strong>Qualification and Experience</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Hospitality track record</span></li>
<li ><span >Proven sales record</span></li>
<li ><span >Knowledge of the reception industry’s concepts, practices and procedures</span></li>
</ul>
<p> </p>
<p><span ><strong>Essential Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Excellent standard of written and spoken English</span></li>
<li ><span >Excellent communicator and public talking</span></li>
<li ><span >Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li>
<li ><span >Flexible and open-minded approach to environment and tasks</span></li>
<li ><span >Ability to self-motivate and deliver to agreed deadlines</span></li>
<li ><span >Good time-keeping</span></li>
<li ><span >Social media experience</span></li>
<li ><span >Excellent salesperson</span></li>
<li ><span >Highly detail-oriented </span></li>
<li ><span >Guest experience oriented, social personality</span></li>
<li ><span >Able to work with different cultures and nationalities</span></li>
<li ><span >Ability to handle high-end clientele, superior level of customer service</span></li>
<li ><span >Effectively manage guests’ requests and complaints</span></li>
<li ><span >Be a perfect role model for other staff members</span></li>
<li ><span >Able to work in a dive resort environment and follow professional grooming standards</span></li>
<li ><span >Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li>
<li ><span >Demonstrate the utmost confidentiality at all times</span></li>
<li ><span >Proficient with Microsoft Office </span></li>
<li ><span >Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li>
<li ><span >Ability to deliver a magical guest experience </span></li>
<li ><span >Able to assist with dive center administration and planning</span></li>
</ul>
<p> </p>
<p><span ><strong>Desirable Skills</strong></span></p>
<p> </p>
<ul type="disc">
<li ><span >Spoken language other than English (preferably Arabic)</span></li>
<li ><span >Marine conservation interest/background</span></li>
</ul>
</span>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>From Land to Sea – Active Experiences in Nature’s Purest Form</strong></span></p><br><br>
<br>
<p><span><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br>
<br>
<p><span><strong>Job Purpose</strong></span></p><br><br>
<br>
<p><span>The Reception and Retail Specialist is a site-based position. The Reception and Retail Specialist is the first impression many guests will have of the Center at the asset. This first impression is crucial in delivering a high-quality visitor experience. The Reception and Retail Specialist will need to be a “people” person with an understanding of the provided activities. The Reception and Retail Specialist will be tasked with the administration of the center, as well as the retail outlet of the center. Organization is essential to deliver on this role.</span></p><br><br>
<br>
<p><span><strong>Job Responsibilities</strong></span></p><br><br>
<br>
<p><span><strong>General</strong></span></p><br><br>
<br>
<ul>
<li><span>Reporting directly to the Center Manager, assisting in the smooth running of the center asset.</span></li>
<li><span>Assist the Senior Manager in the development of other centers at other assets.</span></li>
<li><span>Maintain a professional appearance of the center.</span></li>
<li><span>Ensure all sales are conducted in a professional manner.</span></li>
<li><span>Work remotely and visit office as and when required.</span></li>
<li><span>Manage inventory for preopening.</span></li>
<li><span>Prepare retail stock for future years.</span></li>
<li><span>Manage the purchasing budget.</span></li>
<li><span>Ensure sufficient stock.</span></li>
</ul>
<br>
<p><span><strong>Establishment of the Center: Pre-Opening</strong></span></p><br><br>
<br>
<ul>
<li><span>Work alongside the Center Manager to develop and deliver the centre and necessary components.</span></li>
<li><span>Working alongside and supporting all RSSE during Delivery stage to ensure targets are achieved, operational phasing is initiated when required and projects are delivered as designed.</span></li>
<li><span>Become familiar with the retail products in stock.</span></li>
<li><span>Become familiar with the activities in the area.</span></li>
<li><span>Become familiar with the courses on offer, this includes understanding the required materials, paperwork, and standards (ie prerequisites, age) necessary for specific courses.</span></li>
</ul>
<br>
<p><span><strong>Establishment of the Center: Post-Opening</strong></span></p><br><br>
<br>
<ul>
<li><span>All activities conducted from the Center are conducted in a professional manner.</span></li>
<li><span>Assist operation staff to ensure all daily activities are conducted in a safe and professional manner.</span></li>
<li><span>Ensure up to date and accurate records are kept pertaining to retail activities.</span></li>
<li><span>Plan and direct the day-to-day operations of a retail outlet according to company policy.</span></li>
<li><span>Develop strategies to improve customer service, drive store sales, and increase profitability to achieve financial goals.</span></li>
<li><span>Ensure customer needs are met, complaints are resolved, and service is quick and efficient.</span></li>
<li><span>Daily attention to ethical business practises, safety, cleanliness, company appearance and uniform standards, and approved environmental practises at location, elevating significant issues to the Center Manager.</span></li>
<li><span>Ensure retail products and displays are merchandized effectively to maximise sales and profitability.</span></li>
<li><span>Establish and maintain effective working relationships with managers, co-workers, and the public.</span></li>
<li><span>Maintaining accurate inventory records and preparing orders from suppliers. </span></li>
<li><span>Assisting staff/students with course registration and/or rental equipment.</span></li>
<li><span>Taking bookings and answering questions about courses/activities destinations.</span></li>
<li><span>The Center Receptionist is often the link between students and the staff Team.</span></li>
</ul>
<br>
<p><span><strong>Policies, Systems, Processes, Procedures, Standards and Reports</strong></span></p><br><br>
<br>
<ul>
<li><span>Adopt and follow all relevant functional policies, processes, standard operating procedures, and instructions to ensure the center operates in a controlled and consistent manner. </span></li>
</ul>
<br>
<p><span><strong>Safety, Quality & Environment </strong></span></p><br><br>
<br>
<ul>
<li><span>Apply safety, quality and environmental management policies, procedures, and controls to ensure employee and public safety, legislative compliance, delivery of high-quality products/service and a responsible environmental attitude.</span></li>
</ul>
<br>
<p><span><strong>Continuous Improvement </strong></span></p><br><br>
<br>
<ul>
<li><span>Contribute to the identification of opportunities for continuous improvement of the center’s systems, processes and practices considering ‘international best practice’, improvement of business processes, cost reduction and productivity improvement.Job Requirements</span></li>
</ul>
<br>
<p><span><strong>Qualification and Experience</strong></span></p><br><br>
<br>
<ul>
<li><span>Hospitality track record</span></li>
<li><span>Proven sales record</span></li>
<li><span>Knowledge of the reception industry’s concepts, practices and procedures</span></li>
</ul>
<br>
<p><span><strong>Essential Skills</strong></span></p><br><br>
<br>
<ul>
<li><span>Excellent standard of written and spoken English</span></li>
<li><span>Excellent communicator and public talking</span></li>
<li><span>Has an aptitude and aspiration for outstanding customer service with a ‘can-do’ attitude</span></li>
<li><span>Flexible and open-minded approach to environment and tasks</span></li>
<li><span>Ability to self-motivate and deliver to agreed deadlines</span></li>
<li><span>Good time-keeping</span></li>
<li><span>Social media experience</span></li>
<li><span>Excellent salesperson</span></li>
<li><span>Highly detail-oriented </span></li>
<li><span>Guest experience oriented, social personality</span></li>
<li><span>Able to work with different cultures and nationalities</span></li>
<li><span>Ability to handle high-end clientele, superior level of customer service</span></li>
<li><span>Effectively manage guests’ requests and complaints</span></li>
<li><span>Be a perfect role model for other staff members</span></li>
<li><span>Able to work in a dive resort environment and follow professional grooming standards</span></li>
<li><span>Able to work both as part of a team and independently, and exercises sound judgment and discretion</span></li>
<li><span>Demonstrate the utmost confidentiality at all times</span></li>
<li><span>Proficient with Microsoft Office </span></li>
<li><span>Has an interest in and an ability to build a solid understanding of marine science, research, conservation and education</span></li>
<li><span>Ability to deliver a magical guest experience </span></li>
<li><span>Able to assist with dive center administration and planning</span></li>
</ul>
<br>
<p><span><strong>Desirable Skills</strong></span></p><br><br>
<br>
<ul>
<li><span>Spoken language other than English (preferably Arabic)</span></li>
<li><span>Marine conservation interest/background</span></li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi - Saudi Arabia
<p>Hiring: Senior Oracle Fusion Contracts Management Functional Consultant</p><p>Experience: 10+ yrs Oracle ERP, 5+ yrs Fusion Cloud 3+ full cycle Fusion Enterprise Contracts implementations</p><p>Strong Supply Chain & Procurement background</p><p>Role: Lead design, implementation & optimization of Oracle Fusion Enterprise Contracts . Drive workshops, configuration, testing, training & post go live support. Ensure seamless integration with Procurement, Purchasing, Supplier Management & Supply Chain.</p><p>Key Skills: Enterprise Contracts (Authoring, Terms, Clauses, Templates, Approvals, Deliverables, Lifecycle) Procurement & Purchasing (POs, Requisitions, Supplier Mgmt, Sourcing) Fusion Security, BPM, OTBI, BI Publisher, OIC, FBDI/ADFDI</p><p>Strong stakeholder management & consulting skills</p><p>Preferred: Oracle certifications, multinational project experience, leadership in large complex implementations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>10+ yrs Oracle ERP experience</li><li>5+ yrs Fusion Cloud experience</li><li>3+ full cycle Fusion Enterprise Contracts implementations</li><li>Strong Supply Chain & Procurement background</li><li>Enterprise Contracts (Authoring, Terms, Clauses, Templates, Approvals, Deliverables, Lifecycle)</li><li>Procurement & Purchasing (POs, Requisitions, Supplier Mgmt, Sourcing)</li><li>Fusion Security, BPM, OTBI, BI Publisher, OIC, FBDI/ADFDI</li><li>Strong stakeholder management & consulting skills</li><li>Preferred: Oracle certifications, multinational project experience, leadership in large complex implementations.</li></ul>
Saudi - Jeddah
Guest Relations Officer – Riyadh | Real Estate Company <br>We are hiring on behalf of a leading real estate development company in Riyadh, specializing in high-quality residential and mixed-use developments and delivering exceptional experiences across its projects.???? Location: Riyadh, Saudi Arabia Guest Relations Officer We are looking for a professional and customer-focused individual to join the team and ensure an exceptional experience for guests and visitors. Requirements:• Previous experience in Guest Relations, Customer Service, Hospitality, or a similar role.• Excellent communication and interpersonal skills.• Strong English communication skills.• Professional appearance and customer-focused attitude.• Real estate or hospitality experience is a plus.
Client of Profco
Saudi - Riyadh
<p>Professional Connections (Profco) is currently seeking experienced Physiotherapists specialising in Neurorehabilitation and Musculoskeletal Physiotherapy for one of the Middle East's leading tertiary referral hospitals.</p><p>Our client hospital is a multi-accredited specialist hospital and one of the most prestigious healthcare organisations in the Middle East. The hospital is internationally recognised for excellence in patient care, education, research and clinical outcomes.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Physiotherapy from a recognised institution</p><p>Two (2) years of related experience with Master s, or four (4) years with Bachelor s is required.</p><p>Recent post-registration experience in Neurorehabilitation and/or Musculoskeletal Physiotherapy</p>
Client of MAHARAH HUMAN RESOURCES COMPANY
Saudi - Riyadh
<p>We are looking for a Quality Assurance & Follow-up Specialist to join our Internal Audit team. The successful candidate will be responsible for monitoring the implementation of audit recommendations, supporting the Internal Audit Quality Assurance and Improvement Program (QAIP), and ensuring compliance with professional internal audit standards and methodologies.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, or a related field.</li><li>2 5 years of experience in Internal Audit, Auditing, or a related field.</li><li>Professional certification (CIA) or progress toward obtaining it is preferred.</li><li>Experience in Internal Audit within the Human Resources sector is a plus</li></ul>
KBR Inc.
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Title:</b></p><br><br>Associate Technical Professional - Mechanical<br><br><p>Under direct supervision, independently evaluates, selects, and applies standard engineering techniques, procedures, and criteria, using judgment in making minor adaptations and modifications. With additional experience within one functional area, assists in the design of larger and more complex assignments which involve conventional types of plans, investigations and surveys with relatively few complex features for which there are precedents. Job tasks, correctly performed, impact indirectly on cost containment, efficiency, profitability or operations. Skills are typically acquired through an undergraduate degree in Engineering.</p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
toto
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Manage and administer the Microsoft Security suite, including Defender for Endpoint, Defender for Cloud Apps, DLP, Data Classification, and Information Protection. Monitor and respond to security incidents, threats, and vulnerabilities. Enhance security controls, reporting, and overall security posture. Ensure compliance with security, data protection, and regulatory requirements. Collaborate with stakeholders to implement security best practices. Maintain security documentation and support audits. Demonstrate strong communication and interpersonal skills.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>3 to 4 years of experience in security domain. Hands on experience with security tools and technologies. Network+, Security+ and any other security related certifications.</p><p></p></section>
alfanar Group
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>To deliver high-quality customer service by managing inbound and outbound calls, accurately processing service requests and complaints, and ensuring timely follow-up and resolution in accordance with company standards and customer satisfaction goals.</p><br>
<br><br>Key Accountability Areas <br><p>Toll-Free Call Reception and Customer Needs Identification</p><br>
<ul>
<li>Receive and handle all incoming calls through the toll-free number promptly and professionally</li>
<li>Actively listen to customers to accurately identify their needs and provide appropriate solutions or guidance</li>
</ul>
<p>Ticket Creation and Data Entry</p><br>
<ul>
<li>Create detailed service tickets in the Cloud for Customers (C4C) system for various requests including spare parts, maintenance, inquiries, complaints, service needs, and warranty documentation</li>
<li>Ensure accurate and complete data entry for all customer interactions and requests</li>
</ul>
<p>Ticket Assignment and Follow-Up</p><br>
<ul>
<li>Assign tickets to the relevant internal departments or personnel based on the nature of the request</li>
<li>Monitor and follow up on open tickets to ensure timely resolution and closure in line with service level agreements</li>
<li>Maintain clear and proactive communication with customers throughout the process</li>
</ul>
<p>Voice Message and Call Management</p><br>
<ul>
<li>Handle recorded voice messages by retrieving caller details, initiating contact, and logging new tickets as needed</li>
<li>Transfer calls from the Unified Number to the appropriate departments or extensions and respond to customer queries with accurate and up-to-date information</li>
</ul>
<p>Customer Interaction and Campaign Execution</p><br>
<ul>
<li>Demonstrate professional behavior and communication skills during all customer interactions</li>
<li>Conduct outbound calling campaigns for follow-ups, surveys, or promotional activities as required</li>
</ul>
<p>Performance and Development</p><br>
<ul>
<li>Participate in ongoing training sessions, workshops, and seminars to enhance product knowledge and service skills</li>
<li>Consistently meet or exceed assigned individual and team performance targets in both quality and quantity metrics</li>
</ul>
<br><br>Role Accountability <br><p>HR Proficiency:</p><br>
<ul>
<li>Ability to obtain updated soft and technical skills related to the job</li>
</ul>
<p>Delivery:</p><br>
<ul>
<li>Perform the planned activities to meet the operational and development targets as per delivery schedules.</li>
<li>Utilize resources effectively to achieve objectives within efficient cost and time.</li>
<li>Provide a periodic report formatted by detailing the deviation and execution of planned tasks.</li>
</ul>
<p>Problem-Solving:</p><br>
<ul>
<li>Solve any related problems arise and escalate any complex operational issues.</li>
</ul>
<p>Quality:</p><br>
<ul>
<li>Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.</li>
</ul>
<p>Business Process Improvements:</p><br>
<ul>
<li>Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li>
</ul>
<p>Compliance:</p><br>
<ul>
<li>Comply to related policy and procedures and work instructions.</li>
</ul>
<p>Health, Safety, and Environment:</p><br>
<ul>
<li>Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.</li>
</ul>
<br><br>Academic Qualification <br>Diploma Degree in Any relevant field<br><br><br>Work Experience <br>Fresher - 0-2 years<br><br><br>Technical / Functional Competencies <br>Customer Data Management<br>Customer Focus<br>Customer Relationship Management<br>Customer Satisfaction Measurement<br>Customer Satisfaction Surveys<br>Customer Service<br>Customer Service Orientation<br>Customer Service Programs<br>Performance Indicators<br>Process Improvement<br>Quality Control<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Saudi - Jeddah
About Us:Salehiya started commercial activities in 1964 as a specialized healthcare company. It is one of the leading Saudi Arabian companies in distributing pharmaceuticals, medical and laboratory equipment, diagnostics, medical disposables, and hospital and consumer supplies. The company kept pace with the rapid development of the health sector in Saudi Arabia and gradually evolved to meet the needs and demands of a constantly growing market. Salehiya is based in three major cities: Riyadh, Jeddah, and Dammam. It also has branches around the kingdom to cover the whole market and provide prompt and efficient client services, with over 1000 workforce.<br>For more information, you can visit our website: www.salehiya.com<br>Why Work with Us:Salehiya Healthcare is committed to creating a diverse and inclusive workplace where all employees are valued and respected. We believe in fostering a culture that encourages creativity and innovation, particularly in technology. We utilize the latest tools in our field and stay ahead of industry trends. Our comprehensive training programs and mentorship opportunities are designed to support professional growth and development. We prioritize maintaining a welcoming atmosphere for everyone. The core values that guide our people derive from our purpose to elevate the healthcare experience in the kingdom.<br>Job Purpose:Build and maintain effective relationships with government entities and manage all assigned government-related transactions and procedures under the direction of the Government Affairs Manager, ensuring business interests are protected, regulatory compliance is maintained, and operations run efficiently.<br>Key Accountabilities:<br>Coordinate and liaise with government and regulatory authorities, including municipalities, Civil Defense, Chambers of Commerce, Ministry of Human Resources and Social Development, environmental authorities, Ministry of Transport, Traffic Department, and other relevant entities to ensure regulatory compliance. Manage and follow up on the issuance and renewal of operational licenses, building permits, safety certifications, and other regulatory approvals required for business continuity. Manage company vehicle-related transactions, including registrations, licenses, ownership transfers, renewals, and other regulatory requirements. Handle and follow up on matters related to traffic violations, police cases, security authorities, and other government-related issues. Coordinate with embassies, consulates, and relevant authorities regarding visa processing and travel-related government procedures. Represent the company before government entities regarding licensing, permits, compliance matters, and operational issues. Follow up on observations, violations, and regulatory requirements issued by government authorities and ensure timely resolution. Develop and maintain effective relationships with government officials and regulatory bodies to facilitate business operations and government.<br>Qualifications and Experience:Minimum Qualifications:High school or diploma. Minimum Experience:2-4 years’ experience in working with government relations and customers. Skills: Strong knowledge of Saudi government regulations, procedures, and e-services platforms. Excellent communication and relationship-building skills with government officials and external stakeholders. Proficiency in Microsoft Office applications (Excel, Word, Power Point, Outlook).