Computer Technician Jobs - Riyadh Saudi

<p>We are looking for a Senior Data and infrastructure Engineer (f/m/d) to join our Data Team and help transform our company into a truly data-driven organization. In this role, you will design and build scalable data solutions that empower business teams with reliable, high-quality data and actionable insights. If you enjoy solving complex data challenges, building robust platforms, and working in an international and collaborative environment, we'd love to hear from you.</p><p>Responsibilities</p><ul><li>Design, develop, deploy and maintain scalable and open source data solutions that support our rapidly growing international business.</li><li>Build and evolve our data Architecture to enable advanced analytics, reporting, and data-driven decision-making across the organization.</li><li>Develop and optimize CDC / ETL/ELT pipelines for batch and near real-time data processing.</li><li>Support analytical and machine learning workflows by providing reliable and well-structured datasets.</li><li>Integrate data from a wide range of sources, including transactional databases, third-party platforms, and external APIs (e.g., PostgreSQL, MySQL, Google Analytics, BigQuery, Google Ads, Adjust, and others).</li><li>Collaborate closely with data engineers, analysts, data scientists, and business stakeholders to ensure data quality, consistency, and governance standards.</li><li>Monitor, troubleshoot, and continuously improve data platform performance, reliability, and scalability using managed and open source solutions.</li><li>Evaluate and recommend new technologies (Open source/ Managed), tools, and architectural approaches to enhance our data ecosystem.</li><li>Contribute to technical documentation, knowledge sharing, and best practices within the Data Team and the wider organization.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>4+ years of professional experience in Data Engineering, Data Warehousing, Data Ops or a related field.</p><p>Good hands on experience in one of the major clouds . AWS preferred, Expert Hands on experience required on linux tools</p><p>Should be able to deploy applications using docker on bare metal servers.</p><p>Bachelor's degree or higher in Computer Science, Mathematics, Physics, Engineering, Economics, or another quantitative discipline.</p><p>Strong expertise in SQL PSQL and relational database concepts, including data modeling and query optimization.</p><p>Experience designing and maintaining data warehouse architectures.</p><p>Hands-on experience with columnar databases and performance optimization techniques.</p><p>Experience working with workflow orchestration and distributed job scheduling tools, preferably Apache Airflow.</p><p>Solid programming skills in Python or Java, with a preference for Python.</p><p>Good understanding of Linux environments and scripting (Bash).</p><p>Experience with modern cloud-based data platforms and analytical databases such as ClickHouse, StarRocks, or similar technologies.</p><p>Have experience working s3 compatible open source solution and managed solutions.</p><p>Familiarity with data integration, CDC/ETL/ELT frameworks, and large-scale data processing.</p><p>Strong communication skills in English.</p>

<p>InnovationTeam is a cutting-edge technology company known for delivering innovative solutions to complex business challenges. We are currently looking for a Senior Pega Engineer to join our talented team. The ideal candidate will have a deep understanding of the Pega platform and will play a key role in designing and implementing Pega applications that drive business efficiencies.</p><p>Key Responsibilities:</p><ul><li>Design, develop, and implement Pega applications, ensuring they meet business requirements and best practices.</li><li>Collaborate with stakeholders and cross-functional teams to gather and analyze requirements for Pega implementations.</li><li>Troubleshoot and resolve technical issues in Pega applications and ensure applications function efficiently.</li><li>Develop and maintain technical documentation of system configurations, processes, and workflows.</li><li>Mentor and guide junior developers on Pega standards, best practices, and methodologies.</li><li>Participate in code reviews and ensure the quality of development work being carried out by the team.</li><li>Stay updated with the latest Pega releases and integrate new features as appropriate.</li><li>Work with the QA team to ensure application quality through testing and bug resolution.</li><li>Contribute to architectural discussions and implementation strategies for new Pega solutions.</li><li>Ensure compliance with security standards and practices in all Pega applications.</li></ul><p>Benefits At InnovationTeam, we strive for excellence in everything we do. We offer a collaborative and inclusive work environment, where innovation and creativity are encouraged. We provide opportunities for professional growth and development, and believe in recognizing and rewarding our employees for their contributions. If you are a motivated and talented Solution Designer looking for a challenging and rewarding position, we would love to hear from you.</p><p>Competitive Package and Allowance</p><p>Paid Annual Vacation</p><p>Family Status</p><p>Private Health Insurance</p><p>Paid Time Off</p><p>Training &amp; Development</p><p><strong>Desired Candidate Profile</strong></p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Minimum of 5 years of experience in Pega development and implementation.</li><li>Strong knowledge of Pega PRPC and working experience with Pega 8.x versions.</li><li>Experience in designing and implementing Pega applications using Pega BPM and Case Management capabilities.</li><li>Familiarity with integration techniques within Pega, including REST and SOAP APIs.</li><li>Solid understanding of various Pega rules, data types, and user interface components.</li><li>Proficiency in configuring Pega security, user roles, and access controls.</li><li>Excellent problem-solving skills and ability to troubleshoot complex issues.</li><li>Strong communication and interpersonal skills to collaborate effectively with stakeholders and team members.</li><li>Pega certification (PCSA or higher) is highly desirable.</li><li>Ability to mentor and guide junior developers.</li><li>Constellation Architecture experience is highly recommended.</li><li>Arabic speaking is a plus.</li></ul>

<p>Qiddiya Digital is seeking highly experienced and hands-on Senior Expert of Software Engineer Digital Platforms to take technical ownership of critical digital product domains across Qiddiya s ecosystem. This is a senior individual contributor role with strong technical authority. While the position has no direct line-management responsibility, it will provide technical leadership to vendor engineering teams and remain accountable for the quality, resilience, reliability, security, performance, and operational readiness of the assigned platform. A key objective is to eliminate black-box delivery, retain critical knowledge within Qiddiya, and ensure Qiddiya remains in full control of its digital platforms. Take end-to-end technical ownership of the assigned digital domain. Define and maintain the target architecture, engineering standards, and technical roadmap. Provide hands-on technical leadership across design, implementation, integration, release, and production operations. Lead and challenge vendor engineering teams, ensuring compliance with Qiddiya Digital standards. Review and approve architecture, APIs, data models, integrations, code quality, and major technical decisions. Validate vendor deliverables using clear acceptance criteria and measurable technical evidence. Ensure solutions are resilient, reliable, scalable, secure, observable, maintainable, and cost efficient. Define and monitor technical KPIs, service-level objectives, availability, latency, recovery, and performance targets. Ensure appropriate automated testing, CI/CD controls, monitoring, logging, tracing, and alerting are in place. Validate release plans, rollout strategies, rollback procedures, capacity testing, disaster recovery, and production readiness. Lead technical incident management, root-cause analysis, and permanent remediation. Identify and manage technical debt, architectural risks, recurring incidents, and operational weaknesses. Maintain architecture documentation, technical decisions, runbooks, and support procedures. Drive knowledge transfer and ensure Qiddiya can independently operate and evolve the platform. Promote reusable capabilities and common engineering practices across Qiddiya s digital assets.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline. Extensive software-engineering experience in a Lead, Staff, Principal Engineer, Technical Lead, or senior architecture role. Strong hands-on engineering capability and the ability to challenge implementation-level decisions. Experience designing and operating large-scale, distributed, cloud-native, and highly available platforms. Experience with customer-facing digital products, commerce, payments, loyalty, identity, ticketing, mobile, or similar platforms. Strong knowledge of APIs, microservices, event-driven architecture, distributed systems, data consistency, and failure recovery. Strong experience with resilience, observability, performance engineering, security, automated testing, CI/CD, and production operations. Proven experience overseeing vendors, system integrators, or outsourced engineering teams. Strong incident-management, root-cause-analysis, and problem-management experience. Strong communication, stakeholder-management, and technical decision-making skills.</p>

<p>Qiddiya Digital is seeking highly experienced and hands-on Senior Expert - Software Engineering (Digital Platforms - Catalog) to take technical ownership of critical digital product domains across Qiddiya s ecosystem. This is a senior individual contributor role with strong technical authority. While the position has no direct line-management responsibility, it will provide technical leadership to vendor engineering teams and remain accountable for the quality, resilience, reliability, security, performance, and operational readiness of the assigned platform. A key objective is to eliminate black-box delivery, retain critical knowledge within Qiddiya, and ensure Qiddiya remains in full control of its digital platforms.</p><p>Take end-to-end technical ownership of the assigned digital domain. Define and maintain the target architecture, engineering standards, and technical roadmap. Provide hands-on technical leadership across design, implementation, integration, release, and production operations. Lead and challenge vendor engineering teams, ensuring compliance with Qiddiya Digital standards. Review and approve architecture, APIs, data models, integrations, code quality, and major technical decisions. Validate vendor deliverables using clear acceptance criteria and measurable technical evidence. Ensure solutions are resilient, reliable, scalable, secure, observable, maintainable, and cost efficient. Define and monitor technical KPIs, service-level objectives, availability, latency, recovery, and performance targets. Ensure appropriate automated testing, CI/CD controls, monitoring, logging, tracing, and alerting are in place. Validate release plans, rollout strategies, rollback procedures, capacity testing, disaster recovery, and production readiness. Lead technical incident management, root-cause analysis, and permanent remediation. Identify and manage technical debt, architectural risks, recurring incidents, and operational weaknesses. Maintain architecture documentation, technical decisions, runbooks, and support procedures. Drive knowledge transfer and ensure Qiddiya can independently operate and evolve the platform. Promote reusable capabilities and common engineering practices across Qiddiya s digital assets.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline. Extensive software-engineering experience in a Lead, Staff, Principal Engineer, Technical Lead, or senior architecture role. Strong hands-on engineering capability and the ability to challenge implementation-level decisions. Experience designing and operating large-scale, distributed, cloud-native, and highly available platforms. Experience with customer-facing digital products, commerce, payments, loyalty, identity, ticketing, mobile, or similar platforms. Strong knowledge of APIs, microservices, event-driven architecture, distributed systems, data consistency, and failure recovery. Strong experience with resilience, observability, performance engineering, security, automated testing, CI/CD, and production operations. Proven experience overseeing vendors, system integrators, or outsourced engineering teams. Strong incident-management, root-cause-analysis, and problem-management experience. Strong communication, stakeholder-management, and technical decision-making skills.</p>

<p>Qiddiya Digital is seeking highly experienced and hands-on Senior Expert of Software Engineer Digital Platforms to take technical ownership of critical digital product domains across Qiddiya s ecosystem. This is a senior individual contributor role with strong technical authority. While the position has no direct line-management responsibility, it will provide technical leadership to vendor engineering teams and remain accountable for the quality, resilience, reliability, security, performance, and operational readiness of the assigned platform. A key objective is to eliminate black-box delivery, retain critical knowledge within Qiddiya, and ensure Qiddiya remains in full control of its digital platforms.</p><p>Key Responsibilities</p><ul><li>Take end-to-end technical ownership of the assigned digital domain.</li><li>Define and maintain the target architecture, engineering standards, and technical roadmap.</li><li>Provide hands-on technical leadership across design, implementation, integration, release, and production operations.</li><li>Lead and challenge vendor engineering teams, ensuring compliance with Qiddiya Digital standards.</li><li>Review and approve architecture, APIs, data models, integrations, code quality, and major technical decisions.</li><li>Validate vendor deliverables using clear acceptance criteria and measurable technical evidence.</li><li>Ensure solutions are resilient, reliable, scalable, secure, observable, maintainable, and cost efficient.</li><li>Define and monitor technical KPIs, service-level objectives, availability, latency, recovery, and performance targets.</li><li>Ensure appropriate automated testing, CI/CD controls, monitoring, logging, tracing, and alerting are in place.</li><li>Validate release plans, rollout strategies, rollback procedures, capacity testing, disaster recovery, and production readiness.</li><li>Lead technical incident management, root-cause analysis, and permanent remediation.</li><li>Identify and manage technical debt, architectural risks, recurring incidents, and operational weaknesses.</li><li>Maintain architecture documentation, technical decisions, runbooks, and support procedures.</li><li>Drive knowledge transfer and ensure Qiddiya can independently operate and evolve the platform.</li><li>Promote reusable capabilities and common engineering practices across Qiddiya s digital assets.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related discipline.</p><p>Extensive software-engineering experience in a Lead, Staff, Principal Engineer, Technical Lead, or senior architecture role.</p><p>Strong hands-on engineering capability and the ability to challenge implementation-level decisions.</p><p>Experience designing and operating large-scale, distributed, cloud-native, and highly available platforms.</p><p>Experience with customer-facing digital products, commerce, payments, loyalty, identity, ticketing, mobile, or similar platforms.</p><p>Strong knowledge of APIs, microservices, event-driven architecture, distributed systems, data consistency, and failure recovery.</p><p>Strong experience with resilience, observability, performance engineering, security, automated testing, CI/CD, and production operations.</p><p>Experience defining technical KPIs, service-level objectives, non-functional requirements, and acceptance criteria.</p><p>Proven experience overseeing vendors, system integrators, or outsourced engineering teams.</p><p>Strong incident-management, root-cause-analysis, and problem-management experience.</p><p>Strong communication, stakeholder-management, and technical decision-making skills</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the AI Technical Lead Role</h3> <p style="margin:0 0 12px; ************;">Systems Arabia is seeking an experienced <strong style="font-weight:700;">AI Technical Lead</strong> to join our team in Riyadh, Saudi Arabia. This full-time role involves leading the development and delivery of enterprise AI and Generative AI solutions. The successful candidate will drive technical strategy, mentor AI engineers, and ensure the implementation of scalable, secure, and production-ready AI systems.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Lead the development and delivery of enterprise AI and Generative AI solutions.</li> <li style="margin:0 0 6px;">Drive the technical strategy for AI implementations.</li> <li style="margin:0 0 6px;">Mentor AI engineers and provide technical guidance.</li> <li style="margin:0 0 6px;">Ensure the development of scalable, secure, and production-ready AI solutions.</li> <li style="margin:0 0 6px;">Oversee the full lifecycle of AI and Generative AI solutions, from concept and prototyping through production deployment.</li> <li style="margin:0 0 6px;">Conduct architecture and code reviews, and manage technical risks effectively.</li> <li style="margin:0 0 6px;">Collaborate with business, application, data, security, infrastructure, and DevOps teams to integrate AI solutions.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Technical Expertise</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Strong proficiency in Python and enterprise application development.</li> <li style="margin:0 0 6px;">Expertise in Large Language Models (LLMs), Generative AI, Retrieval-Augmented Generation (RAG), Prompt Engineering, Natural Language Processing (NLP), Machine Learning, Embeddings, and Vector Databases.</li> <li style="margin:0 0 6px;">Hands-on experience developing AI Agents, workflow orchestration, memory management, and tool integration.</li> <li style="margin:0 0 6px;">Experience with AI frameworks such as LangChain, Microsoft AI Stack, Mastra AI, or Semantic Kernel.</li> <li style="margin:0 0 6px;">Experience with cloud AI platforms including Azure OpenAI, Azure AI Foundry, Azure AI Search, Azure Machine Learning, or equivalent.</li> <li style="margin:0 0 6px;">Strong knowledge of AI evaluation frameworks, including groundedness, hallucination detection, retrieval quality, and task completion.</li> <li style="margin:0 0 6px;">Experience integrating AI solutions with enterprise APIs and business applications.</li> <li style="margin:0 0 6px;">Familiarity with cloud platforms, CI/CD pipelines, containers, observability, monitoring, security, and production support.</li> <li style="margin:0 0 6px;">Strong understanding of AI Governance, Responsible AI, LLMOps, and MLOps.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Professional Experience and Leadership Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">8 years of overall experience</strong> in Software Engineering, Artificial Intelligence, Machine Learning, or related technology domains.</li> <li style="margin:0 0 6px;">At least <strong style="font-weight:700;">5 years of hands-on experience</strong> in AI and Machine Learning solution development.</li> <li style="margin:0 0 6px;">Proven experience leading technical teams and mentoring engineers.</li> <li style="margin:0 0 6px;">Demonstrated excellent stakeholder management, communication, analytical, presentation, and problem-solving skills.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Education and Desired Attributes</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Bachelor's or Master's degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related field.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Preferred:</strong> Experience delivering enterprise AI solutions for Government, Public Sector, Banking, Tourism, or large enterprise organizations.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Highly Preferred:</strong> Arabic language proficiency.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Advantage:</strong> Experience evaluating AI-generated content in both Arabic and English.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Advantage:</strong> Relevant certifications in Microsoft Azure AI, Machine Learning, Artificial Intelligence, Cloud Technologies, or related domains.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type and Location</h3> <p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Saudi Arabia. Salary details for this role will be discussed during the interview process.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Who We Are COGNNA is shaping the future of cybersecurity through innovation, intelligence, and a relentless drive to protect. Our platforms integrate cutting-edge AI, real-time threat detection, and deep security insights to help organizations proactively defend against evolving cyber threats. Responsibilities Own end-to-end forensic investigations across endpoints, cloud platforms, and network infrastructure from initial triage to root cause, including IoC identification, data exfiltration, and unauthorized access Coordinate and lead the DFIR team across active investigations, ensuring consistent methodology, evidence integrity, and investigative velocity Pull and analyze logs from EDR/XDR, SIEM, DLP, IdP, and email gateway platforms to reconstruct precise attack and user activity timelines Acquire forensic images from laptops, mobile devices, servers, and cloud repositories with full chain of custody Go deep on artifacts file systems, memory, registry, logs, config states to reconstruct exactly what happened and when Correlate endpoint, network, and identity telemetry into a coherent picture of attacker behavior and system access Build AI-assisted workflows that automate evidence collection, pattern detection, and timeline generation to scale investigative capacity Translate technical findings into clear, chronological narratives for executives and cross-functional stakeholders no jargon, no ambiguity Close the loop: feed investigation outcomes back into detection rules, access controls, and policy improvements.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s in Cybersecurity, International Relations, Computer Science, or related field.</li><li>5+ years in digital forensics, incident response, or security investigations, with a track record leading or coordinating DFIR engagements</li><li>Exceptional written and verbal communication in both English &amp; Arabic.</li><li>Hands-on proficiency with forensic tooling: FTK, X-Ways, Cellebrite, Axiom, or equivalent platforms</li><li>Strong command of network protocols (TCP/IP, HTTP/S, DNS) and log analysis across SIEM platforms</li><li>Scripting ability in Python, PowerShell, or Bash used to automate evidence processing, not just theoretically</li><li>Deep working knowledge of Windows, macOS, and Linux/Unix environments at the artifact and system level</li><li>Proven experience integrating AI tools into investigative workflows to accelerate triage, pattern detection, or reporting</li><li>Clear, confident communicator able to brief executives and work alongside legal, HR, and compliance teams without losing technical precision</li><li>Compliance: Ensuring all operations align with NCA ECC and SAMA CSF regulations.</li><li>Previous leadership experience is a must.</li><li>Certifications (Highly Preferred) SANS / GIAC (GCFA, GCFE, GNFA, GCIA or similar) IACIS CFCE EC-Council CHFI Offsec (OSDA, OSIR)</li><li>Soft Skills Exceptional analytical thinking and creative problem-solving.</li><li>Excellent communication (English &amp; Arabic), including technical reporting.</li><li>Strong mentorship abilities and a collaborative spirit.</li><li>Self-motivated, focused, and passionate about cyber defense.</li><li>Capable of juggling priorities under high-pressure situations.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for an experienced Sales Manager to drive business growth across the Saudi market by developing new business opportunities while managing strategic customer relationships. The ideal candidate is a highly motivated sales professional with a proven track record in enterprise software and technology solutions, strong experience within the Saudi market, and an established network within government and enterprise sectors. This role reports directly to the Chief Commercial Officer (CCO).</p><p>Key Responsibilities</p><ul><li>Develop and execute sales strategies to achieve assigned revenue and business growth targets.</li><li>Generate new business opportunities while expanding existing customer accounts.</li><li>Build and maintain strong relationships with key decision-makers across government and enterprise sectors.</li><li>Manage the complete sales lifecycle from prospecting to contract signature.</li><li>Conduct customer meetings, presentations, product demonstrations, and executive-level discussions.</li><li>Collaborate closely with Pre-Sales, Technical, Delivery, and Marketing teams to design winning customer solutions.</li><li>Prepare commercial proposals, RFP/RFQ responses, quotations, and contract negotiations.</li><li>Maintain an accurate sales pipeline and forecast using CRM tools.</li><li>Represent BlackStone eIT at industry events, exhibitions, and networking activities.</li><li>Monitor market trends, customer needs, competitor activities, and emerging technologies.</li><li>Travel within Saudi Arabia as required to meet customers and support business development activities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Marketing, Information Technology, Computer Science, or a related field.</li><li>Minimum 7 years of experience in B2B Software Sales.</li><li>Minimum 5 years of sales experience within the Saudi Arabian market OR UAE market</li><li>Proven experience selling enterprise technology solutions, including: o Digital Transformation o Software Development Services o System Integration o Artificial Intelligence (AI) o IT Infrastructure o Network Connectivity o Cloud Solutions o Managed Services</li><li>Strong experience selling to Government entities and large Enterprise customers.</li><li>Demonstrated success in both new business development (Hunter) and account management (Farmer).</li><li>Strong commercial negotiation and deal-closing skills.</li><li>Excellent presentation, communication, and stakeholder management abilities.</li><li>Experience managing complex sales cycles and responding to public and private sector tenders.</li><li>Fluent in Arabic and English.</li></ul><p>Preferred Qualifications</p><ul><li>Existing network of government and enterprise decision-makers within Saudi Arabia.</li><li>Experience working within a System Integrator (SI), Technology Consulting, or Software Company.</li><li>Strong understanding of the Saudi government procurement ecosystem and enterprise sales landscape.</li><li>Experience using CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, or similar.</li><li>Existing network of government and enterprise decision-makers within Saudi Arabia OR UAE</li><li>Experience working within a System Integrator (SI), Technology Consulting, or Software Company.</li><li>Strong understanding of the Saudi government procurement ecosystem and enterprise sales landscape.</li><li>Experience using CRM platforms such as Salesforce, Microsoft Dynamics, HubSpot, or similar.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Enterprise Architect to define and drive the organization's enterprise architecture strategy, ensuring technology investments align with business objectives. The ideal candidate will establish enterprise architecture principles, standards, target-state architectures, strategic roadmaps, and governance mechanisms while collaborating with business and technology stakeholders to deliver scalable, secure, and future-ready solutions.</p><p>Key Responsibilities</p><ul><li>Develop and maintain enterprise architecture strategies aligned with business goals.</li><li>Define enterprise architecture principles, standards, reference architectures, and governance processes.</li><li>Design current-state and target-state architecture models and transformation roadmaps.</li><li>Evaluate emerging technologies and recommend strategic technology investments.</li><li>Collaborate with business leaders, solution architects, engineering teams, and project managers to ensure architectural alignment.</li><li>Conduct architecture reviews and ensure compliance with enterprise standards and governance.</li><li>Lead technology modernization, cloud adoption, and digital transformation initiatives.</li><li>Perform architecture impact assessments and provide technical guidance across projects.</li><li>Mentor solution architects and engineering teams on enterprise architecture best practices.</li></ul><p>Must Have Skills</p><ul><li>Experience in Enterprise Architecture Principles AND Architecture Standards AND Target-State Architecture AND Technology Roadmaps AND Architecture Governance Mechanisms .</li><li>Enterprise architecture frameworks: TOGAF OR Zachman Framework OR FEAF OR Gartner Enterprise Architecture .</li><li>Architecture modeling: ArchiMate OR UML OR BPMN OR C4 Model .</li><li>Cloud platforms: AWS OR Microsoft Azure OR Google Cloud Platform (GCP) .</li><li>Architecture domains: Business Architecture AND Application Architecture AND Data Architecture AND Technology Architecture AND Security Architecture .</li><li>Solution Evaluation AND Technology Strategy AND Architecture Review AND Governance .</li><li>Strong understanding of Microservices AND API Architecture AND Event-Driven Architecture AND Integration Patterns .</li><li>Experience with DevSecOps AND CI/CD AND Infrastructure as Code (IaC) .</li><li>Excellent stakeholder management, leadership, communication, strategic planning, and decision-making skills.</li></ul><p>Good to Have Skills</p><ul><li>Enterprise architecture tools: Sparx Enterprise Architect OR LeanIX OR Bizzdesign OR Orbus Software OR MEGA HOPEX .</li><li>Knowledge of Kubernetes OR Docker OR OpenShift .</li><li>Experience with Service-Oriented Architecture (SOA) OR Domain-Driven Design (DDD) .</li><li>Familiarity with governance and service management frameworks: ITIL OR COBIT .</li><li>Experience in digital transformation, cloud migration, application modernization, and enterprise integration initiatives.</li><li>Knowledge of security and compliance frameworks such as ISO 27001 OR NIST OR CIS Controls .</li><li>Relevant certifications: TOGAF OR AWS Certified Solutions Architect OR Microsoft Certified: Azure Solutions Architect Expert OR Google Professional Cloud Architect .</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Preferred Qualifications</p><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; Master's degree is a plus.</li><li>9 12 years of experience in enterprise architecture, solution architecture, or technology strategy.</li><li>Proven experience defining enterprise architecture standards and leading enterprise-wide transformation initiatives.</li><li>Strong ability to align business strategy with technology strategy and influence executive stakeholders.</li><li>Excellent analytical, communication, leadership, and mentoring skills.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Service Delivery Manager to oversee the delivery of IT services, ensuring operational excellence and high customer satisfaction. The ideal candidate will be responsible for managing service delivery operations, monitoring SLAs, coordinating vendors, driving continuous service improvements, and maintaining strong customer relationships while ensuring delivery commitments are consistently achieved.</p><p>Key Responsibilities</p><ul><li>Manage end-to-end service delivery operations for customers and internal stakeholders.</li><li>Track and report Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).</li><li>Coordinate with vendors, partners, and internal teams to ensure timely issue resolution and service delivery.</li><li>Conduct regular service review meetings and provide operational performance reports.</li><li>Monitor incidents, service requests, problems, and escalations to ensure timely resolution.</li><li>Drive continuous service improvement initiatives and process optimization.</li><li>Ensure adherence to customer-facing delivery commitments and contractual obligations.</li><li>Collaborate with project managers, technical teams, and business stakeholders to ensure seamless service transitions.</li><li>Prepare executive dashboards, operational reports, and governance documentation.</li></ul><p>Must Have Skills</p><ul><li>Experience in SLA Tracking AND Vendor Follow-up AND Operational Reporting AND Service Reviews AND Customer-Facing Delivery Commitments .</li><li>IT service management frameworks: ITIL OR ISO/IEC 20000 OR COBIT .</li><li>Service management tools: ServiceNow OR Jira Service Management OR BMC Helix OR Freshservice OR ManageEngine ServiceDesk Plus .</li><li>Incident Management AND Problem Management AND Change Management AND Service Request Management .</li><li>Vendor Management AND Stakeholder Management AND Customer Relationship Management .</li><li>Service Governance AND Operational Excellence AND Continuous Service Improvement (CSI) .</li><li>Strong experience in KPI Reporting AND Performance Monitoring AND Escalation Management .</li><li>Excellent leadership, communication, negotiation, conflict resolution, and problem-solving skills.</li></ul><p>Good to Have Skills</p><ul><li>Project management methodologies: Agile OR Scrum OR Waterfall .</li><li>Project and collaboration tools: Jira OR Azure DevOps OR Microsoft Project OR Confluence .</li><li>Reporting and analytics tools: Power BI OR Tableau OR Microsoft Excel .</li><li>Familiarity with cloud platforms: AWS OR Microsoft Azure OR Google Cloud Platform (GCP) .</li><li>Experience supporting DevOps, infrastructure, cloud, or application support teams.</li><li>Certifications: ITIL Foundation OR ITIL Managing Professional OR PMP OR PRINCE2 OR Certified ScrumMaster (CSM) .</li><li>Knowledge of compliance and governance standards such as ISO 27001 OR SOC 2 .</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field. 6 12 years of experience in IT Service Delivery, Service Operations, or Customer Success within enterprise environments. Proven track record of managing enterprise customers, vendors, and multi-functional delivery teams. Strong understanding of service lifecycle management, operational governance, and customer satisfaction metrics. Excellent presentation, stakeholder management, and executive communication skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph">Business Analyst (8 12+ Years Experience) Job Title: <strong>Business Analyst</strong> Experience: <strong>8 12+ Years</strong> Location: <i>Riyadh, Saudi Arabia</i> Job Summary <p>We are seeking an experienced Business Analyst to bridge business needs with technology solutions by gathering, analyzing, documenting, and validating business and functional requirements. The ideal candidate will have extensive experience in requirements elicitation, business process analysis, documentation, stakeholder management, and User Acceptance Testing (UAT) support to ensure successful project delivery.</p> Key Responsibilities <ul> <li>Elicit, analyze, document, and validate business and functional requirements.</li> <li>Conduct stakeholder interviews, workshops, and requirement-gathering sessions.</li> <li>Create business requirement documents (BRDs), functional requirement documents (FRDs), use cases, user stories, workflows, and process maps.</li> <li>Analyze current business processes and recommend improvements.</li> <li>Maintain end-to-end requirements traceability throughout the project lifecycle.</li> <li>Collaborate with product owners, project managers, developers, QA teams, and business stakeholders.</li> <li>Support User Acceptance Testing (UAT), defect triage, and business validation activities.</li> <li>Facilitate change management and ensure requirements are aligned with business objectives.</li> <li>Assist in solution design discussions and impact analysis.</li> </ul> Must Have Skills <ul> <li>Experience in <strong>Requirements Elicitation AND Use Cases AND Process Documentation AND Requirements Traceability AND UAT Support</strong>.</li> <li>Requirements documentation: <strong>BRD OR FRD OR User Stories OR Use Cases OR Functional Specifications</strong>.</li> <li>Process modeling: <strong>BPMN OR UML OR Process Flow Diagrams OR Swimlane Diagrams</strong>.</li> <li>Project methodologies: <strong>Agile OR Scrum OR Waterfall OR Hybrid</strong>.</li> <li>Documentation and collaboration tools: <strong>Jira OR Azure DevOps OR Confluence OR Microsoft Visio OR Lucidchart</strong>.</li> <li> <strong>Stakeholder Management AND Gap Analysis AND Impact Analysis</strong>.</li> <li> <strong>Business Process Analysis AND Process Improvement AND Requirement Validation</strong>.</li> <li>Strong analytical, communication, facilitation, and problem-solving skills.</li> <li>Experience working with cross-functional business and technical teams.</li> </ul> Good to Have Skills <ul> <li>Certifications: <strong>CBAP OR CCBA OR PMI-PBA OR ECBA</strong>.</li> <li>Knowledge of <strong>SQL OR Excel OR Power BI OR Tableau</strong> for data analysis and reporting.</li> <li>Experience with API integrations and system integration projects.</li> <li>Familiarity with <strong>SDLC OR DevOps OR CI/CD</strong> concepts.</li> <li>Experience in digital transformation, enterprise applications, or cloud-based solutions.</li> <li>Exposure to change management and business process reengineering initiatives.</li> <li>Domain experience in Banking, Finance, Healthcare, Telecom, Retail, Government, or Enterprise IT projects.</li> </ul> Preferred Qualifications <ul> <li>Bachelor's degree in Business Administration, Information Technology, Computer Science, Engineering, or a related field.</li> <li>8 12 years of experience as a Business Analyst in IT or enterprise projects.</li> <li>Proven ability to manage complex requirements across multiple stakeholders and projects.</li> <li>Excellent documentation, presentation, negotiation, and stakeholder communication skills.</li> <li>Ability to work independently while collaborating effectively with cross-functional teams.</li> </ul> <div> <i> </i> Share<br></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> About the Role <p>We are looking for a motivated and curious Associate Product Manager to join PetroApp and help build digital products that deliver exceptional customer experiences. In this role, you will work closely with Product Managers, designers, engineers, and business stakeholders to support the product development lifecycle from identifying customer needs to delivering impactful features.</p> <p>This is an excellent opportunity for someone looking to grow their product management career while learning from an experienced cross-functional team.</p> Key Responsibilities <ul> <li>Support Product Managers in defining, planning, and delivering product features and enhancements.</li> <li>Gather and document business and user requirements through research, data analysis, and stakeholder discussions.</li> <li>Assist in creating product requirements, user stories, acceptance criteria, and product documentation.</li> <li>Collaborate with designers and engineers throughout the product development process.</li> <li>Participate in product discovery activities, including user research, competitor analysis, and market research.</li> <li>Help prioritize product backlog items based on customer needs and business objectives.</li> <li>Monitor product performance using data and customer feedback to identify opportunities for improvement.</li> <li>Coordinate with cross-functional teams to ensure timely delivery of product initiatives.</li> <li>Stay informed about industry trends, customer behavior, and emerging technologies, including AI, to support product innovation.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Requirements </p><ul> <li>Bachelor's degree in Business, Computer Science, Engineering, Information Systems, or a related field.</li> <li>0 2 years of experience in Product Management, Business Analysis, Project Management, or a related role (internships are a plus).</li> <li>Strong analytical and problem-solving skills with a willingness to learn.</li> <li>Basic understanding of the product development lifecycle and Agile methodologies.</li> <li>Excellent communication and collaboration skills.</li> <li>Ability to organize tasks, manage priorities, and work in a fast-paced environment.</li> <li>Comfortable working with data to support product decisions.</li> <li>Familiarity with AI tools (such as ChatGPT, Copilot, or similar) to improve productivity, research, and documentation.</li> <li>Passion for building customer-centric digital products.</li> </ul> Nice to Have <ul> <li>Internship or project experience in product management or digital products.</li> <li>Familiarity with tools such as Jira, Confluence, Figma, Miro, or similar collaboration tools.</li> <li>Basic knowledge of UX/UI principles and customer journey mapping.</li> <li>Experience working with mobile or web applications.</li> <li>Understanding of Agile/Scrum practices.</li> <li>Experience in fintech, mobility, fuel, energy, or marketplace products is a plus.</li> </ul> <p> </p> <ul> <li>You will own and shape the security function in a high-impact, hands-on lead role.</li> <li>You ll work at the intersection of security, reliability, and platform engineering, directly influencing how PetroApp scales.</li> <li>Opportunity to work with a modern tech stack and a team that values pragmatism, automation, and continuous improvement.</li> <li>A culture that cares about doing the right thing for customers and partners, with leadership support for investing in security and reliability.</li> </ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description # Executive Chef Mansard Riyadh ## Job Summary We are seeking a dynamic, innovative, and passionate Executive Chef to lead the culinary vision and food &amp; beverage operations at Mansard Riyadh. Reporting directly to the General Manager, the Executive Chef will be responsible for overseeing all culinary operations across the hotel s dining venues, ensuring exceptional quality, creativity, consistency, and profitability. This role will drive the culinary strategy, develop unique dining concepts, and create memorable gastronomic experiences that reflect the luxury, elegance, and distinctive identity of Mansard Riyadh. The ideal candidate is a hands-on culinary leader with extensive luxury hospitality experience, a passion for excellence, and a proven ability to build and inspire high-performing teams while maintaining the highest standards of food quality and guest satisfaction. ## Key Responsibilities * Lead and oversee all culinary operations across restaurants, lounges, room service, banqueting, private dining, and special events. * Develop and execute innovative menus that align with the hotel's luxury positioning and evolving guest preferences. * Ensure exceptional standards of food quality, presentation, consistency, and hygiene across all outlets. * Drive culinary creativity while maintaining strong financial performance, cost control, and profitability. * Manage food cost targets, inventory controls, procurement processes, and supplier relationships. * Design seasonal menus, culinary promotions, and signature dining experiences that enhance guest engagement and revenue generation. * Lead and inspire the culinary brigade to consistently deliver outstanding guest experiences. * Implement continuous coaching and development programs to strengthen team capabilities and succession planning. * Collaborate closely with Food &amp; Beverage, Sales &amp; Marketing, Events, and Operations teams to deliver seamless guest experiences. * Ensure full compliance with food safety regulations, HACCP standards, and company policies. * Monitor guest feedback and industry trends to continuously elevate the hotel's culinary offerings. * Support sustainability initiatives through responsible sourcing, waste reduction, and efficient kitchen operations. * Maintain the highest standards of cleanliness, organization, and operational excellence throughout all culinary areas. * Contribute strategically to the overall success, reputation, and positioning of Mansard Riyadh as a premier luxury hospitality destination.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications: Previous leadership experience in the Culinary field required Journeyman s papers or international equivalent preferred Diploma Certification in a Culinary discipline preferred Complete knowledge of classical, contemporary and international cuisine Technical knowledge in banquet food production and presentation Computer literate in Microsoft Window applications Strong interpersonal and problem-solving abilities Highly responsible and reliable Ability to work well under pressure in a fast-paced environment, long hours may be required Ability to work cohesively as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all time</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a Data Warehouse Engineer (f/m/d) to join our Data Team and help transform our company into a truly data-driven organization. In this role, you will design and build scalable data solutions that empower business teams with reliable, high-quality data and actionable insights. If you enjoy solving complex data challenges, building robust platforms, and working in an international and collaborative environment, we'd love to hear from you. Responsibilities: Design, develop, and maintain scalable data warehouse solutions that support our rapidly growing international business. Build and evolve our enterprise data warehouse to enable advanced analytics, reporting, and data-driven decision-making across the organization. Develop and optimize ETL/ELT pipelines for batch and near real-time data processing. Support analytical and machine learning workflows by providing reliable and well-structured datasets. Integrate data from a wide range of sources, including transactional databases, third-party platforms, and external APIs (e.g., Google Analytics, BigQuery, Google Ads, Adjust, PostgreSQL, MySQL, and others). Collaborate closely with data engineers, analysts, data scientists, and business stakeholders to ensure data quality, consistency, and governance standards. Monitor, troubleshoot, and continuously improve data platform performance, reliability, and scalability. Evaluate and recommend new technologies, tools, and architectural approaches to enhance our data ecosystem. Contribute to technical documentation, knowledge sharing, and best practices within the Data Team and the wider organization.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years of professional experience in Data Engineering, Data Warehousing, or a related field. Bachelor's degree or higher in Computer Science, Mathematics, Physics, Engineering, Economics, or another quantitative discipline. Strong expertise in SQL and relational database concepts, including data modeling and query optimization. Experience designing and maintaining data warehouse architectures. Hands-on experience with columnar databases and performance optimization techniques. Experience working with workflow orchestration and distributed job scheduling tools, preferably Apache Airflow. Solid programming skills in Python or Java, with a preference for Python. Good understanding of Linux environments and scripting (Bash). Experience with modern cloud-based data platforms and analytical databases such as ClickHouse, StarRocks, or similar technologies. Familiarity with data integration, ETL/ELT frameworks, and large-scale data processing. Strong communication skills in English. What Makes You Successful You are a proactive problem solver who enjoys tackling complex technical challenges. You have a strong attention to detail and a passion for building reliable, high-quality data solutions. You take ownership of your work and can operate independently when needed. You are collaborative, curious, and enjoy sharing knowledge with others. You think beyond immediate requirements and continuously look for opportunities to improve systems, processes, and technologies.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As IT Manager , you will lead the information technology function at Basiqat Resort by Mantis , ensuring reliable, secure, and efficient IT systems that support both guest experience and operational excellence. You will be responsible for managing all technology infrastructure across the resort, including networks, systems, property management systems, cybersecurity, and end-user support. This role is critical in a remote resort environment where technology stability directly impacts service delivery and guest satisfaction.</p><p>What You ll Do</p><p>IT Operations &amp; Infrastructure</p><ul><li>Oversee the installation, configuration, and maintenance of all IT systems and infrastructure</li><li>Ensure reliable operation of networks, servers, Wi-Fi, and telecommunications systems</li><li>Manage hardware, software, and IT assets across the resort</li><li>Ensure high system availability and rapid issue resolution</li></ul><p>Property Systems &amp; Applications</p><ul><li>Manage hospitality systems including PMS, POS, CRM, and back-office applications</li><li>Ensure seamless integration between operational systems and finance, reservations, and guest services</li><li>Support system upgrades, implementations, and troubleshooting</li><li>Maintain data integrity and system performance</li></ul><p>Cybersecurity &amp; Data Protection</p><ul><li>Implement and maintain IT security policies and procedures</li><li>Monitor systems for vulnerabilities and ensure regular security updates</li><li>Ensure compliance with data protection standards and Accor IT policies</li><li>Manage access controls and user permissions</li></ul><p>User Support &amp; Service Delivery</p><ul><li>Provide responsive IT support to all resort departments</li><li>Manage helpdesk operations and incident resolution processes</li><li>Train staff on systems, tools, and digital processes</li><li>Ensure smooth onboarding of employees into IT systems</li></ul><p>Vendor &amp; Stakeholder Management</p><ul><li>Manage relationships with external IT vendors and service providers</li><li>Oversee procurement of IT equipment and software</li><li>Coordinate with regional and corporate IT teams for standards and compliance</li><li>Ensure cost-effective IT operations and contract management</li></ul><p>Project Management &amp; Innovation</p><ul><li>Lead IT-related projects including pre-opening setup and system rollouts</li><li>Support digital transformation initiatives within the resort</li><li>Evaluate and recommend new technologies to enhance guest and operational experience</li><li>Ensure scalability and future-readiness of IT infrastructure</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We re Looking For</p><ul><li>5 8+ years of IT experience, preferably within hospitality or resort environments</li><li>Strong knowledge of hospitality systems (Opera PMS, Micros POS, etc.)</li><li>Experience in network administration, infrastructure management, and IT support</li><li>Understanding of cybersecurity principles and data protection standards</li><li>Experience in pre-opening or remote operational environments highly desirable</li><li>Degree in Information Technology, Computer Science, or related field</li><li>IT certifications (Cisco, Microsoft, ITIL, CompTIA, etc.) advantageous</li><li>Strong troubleshooting, analytical, and problem-solving skills</li><li>Ability to work independently in a remote or multi-site environment</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Role Overview As IT Manager , you will lead the information technology function at Basiqat Resort by Mantis , ensuring reliable, secure, and efficient IT systems that support both guest experience and operational excellence. You will be responsible for managing all technology infrastructure across the resort, including networks, systems, property management systems, cybersecurity, and end-user support. This role is critical in a remote resort environment where technology stability directly impacts service delivery and guest satisfaction. What You ll Do IT Operations &amp; Infrastructure Oversee the installation, configuration, and maintenance of all IT systems and infrastructure Ensure reliable operation of networks, servers, Wi-Fi, and telecommunications systems Manage hardware, software, and IT assets across the resort Ensure high system availability and rapid issue resolution Property Systems &amp; Applications Manage hospitality systems including PMS, POS, CRM, and back-office applications Ensure seamless integration between operational systems and finance, reservations, and guest services Support system upgrades, implementations, and troubleshooting Maintain data integrity and system performance Cybersecurity &amp; Data Protection Implement and maintain IT security policies and procedures Monitor systems for vulnerabilities and ensure regular security updates Ensure compliance with data protection standards and Accor IT policies Manage access controls and user permissions User Support &amp; Service Delivery Provide responsive IT support to all resort departments Manage helpdesk operations and incident resolution processes Train staff on systems, tools, and digital processes Ensure smooth onboarding of employees into IT systems Vendor &amp; Stakeholder Management Manage relationships with external IT vendors and service providers Oversee procurement of IT equipment and software Coordinate with regional and corporate IT teams for standards and compliance Ensure cost-effective IT operations and contract management Project Management &amp; Innovation Lead IT-related projects including pre-opening setup and system rollouts Support digital transformation initiatives within the resort Evaluate and recommend new technologies to enhance guest and operational experience Ensure scalability and future-readiness of IT infrastructure</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What We re Looking For 5 8+ years of IT experience, preferably within hospitality or resort environments Strong knowledge of hospitality systems (Opera PMS, Micros POS, etc.) Experience in network administration, infrastructure management, and IT support Understanding of cybersecurity principles and data protection standards Experience in pre-opening or remote operational environments highly desirable Degree in Information Technology, Computer Science, or related field IT certifications (Cisco, Microsoft, ITIL, CompTIA, etc.) advantageous Strong troubleshooting, analytical, and problem-solving skills Ability to work independently in a remote or multi-site environment</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a proactive, customer-oriented Customer Service Representative Administrator to join our growing team. As the first point of contact for our customers, you will play a key role in delivering exceptional service, resolving inquiries, and ensuring a seamless customer experience across multiple communication channels.</p> <p> <br> </p> <p>This position is ideal for someone who enjoys helping others, communicating effectively, and finding solutions to customer needs in a fast-paced, remote environment.</p> <p> <br> </p> Key Responsibilities Customer Support &amp; Communication <ol> <li>Respond promptly and professionally to customer inquiries via phone, email, and live chat.</li> <li>Provide accurate information regarding products, services, billing, and company policies.</li> <li>Assist customers with account updates, order tracking, troubleshooting, and general support requests.</li> <li>Deliver a positive, empathetic, and customer-focused experience with every interaction.</li> </ol> Issue Resolution <ol> <li>Identify customer concerns and resolve issues efficiently and effectively.</li> <li>Escalate complex matters to the appropriate departments when required.</li> <li>Maintain accurate records of customer interactions, inquiries, and resolutions.</li> <li>Follow up with customers to ensure complete resolution and overall satisfaction.</li> </ol> Customer Experience <ol> <li>Build and maintain strong customer relationships through professional and courteous communication.</li> <li>Contribute to customer retention by consistently providing high-quality support.</li> <li>Gather customer feedback and share insights to support continuous improvement initiatives.</li> <li>Collaborate with team members to foster a positive and supportive work environment.</li> </ol> Administrative &amp; System Support <ol> <li>Utilize CRM systems and customer support platforms to manage customer interactions.</li> <li>Keep customer records and documentation organized and up to date.</li> <li>Assist with maintaining internal knowledge bases and support resources.</li> <li>Adhere to company policies, procedures, and service standards.</li> </ol> <br> Qualifications &amp; Skills Required <ol> <li>1 2 years of experience in customer service, customer support, administration, or a related role.</li> <li>Excellent verbal and written communication skills.</li> <li>Strong problem-solving and conflict-resolution abilities.</li> <li>Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.</li> <li>Professional, reliable, and customer-focused approach.</li> <li>Strong organizational skills and attention to detail.</li> <li>Ability to work independently and remain productive in a remote setting.</li> <li>Basic computer proficiency, including Microsoft Office or equivalent software.</li> <li>High school diploma or equivalent.</li> </ol> Preferred <ol> <li>Experience using CRM systems and customer support software.</li> <li>Additional education, certifications, or relevant training.</li> </ol> <br> What We Offer <ol> <li>Fully remote work environment with flexible working arrangements.</li> <li>Competitive compensation based on experience and qualifications.</li> <li>Opportunities for professional development and career advancement.</li> <li>A supportive, collaborative, and inclusive team culture.</li> <li>Strong commitment to work-life balance.</li> <li>Long-term growth opportunities within a growing organization.</li> </ol> <br> Diversity &amp; Inclusion <p>We are committed to creating an inclusive workplace where all employees feel respected, valued, and empowered to succeed. We welcome applications from individuals of all backgrounds, experiences, and perspectives.</p> <p> <br> </p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As the Principal Solution Architect within the Product Engineering &amp; Technology (PET) division, you act as the</p> <p>definitive tactical bridge between hardcore engineering execution and complex enterprise architectural demands.</p> <p>You will operate as the commercial and technical authority for the CyProducts ecosystem, ensuring that our</p> <p>sovereign hardware integrations and post-quantum cryptographic capabilities are translated into unassailable,</p> <p>commercially viable solutions.</p> <p>This role demands an elite practitioner who can interrogate complex codebases alongside our engineering leads,</p> <p>and then seamlessly pivot to command a boardroom, translating highly dense technical realities into strategic</p> <p>business enablers while ensuring uncompromising alignment with NCA Essential Cybersecurity Controls (ECC).</p> <p> <br> </p> <p> <strong>Responsibilities</strong> <strong>:</strong> </p> <p> <br> </p> <ul> <li> <strong>Strategic Architectural Alignment</strong> </li> </ul> <p>o Act as the definitive liaison between the PET engineering trenches and executive leadership,</p> <p>translating raw, air-gapped sovereign hardware capabilities into viable, deployable enterprise</p> <p>architectures.</p> <p>o Guide the overarching technical strategy for complex client integrations, ensuring that all deployed</p> <p>solutions maintain strict architectural integrity across both interim cloud (GCP) and permanent onpremises</p> <p>environments.</p> <ul> <li> <strong>CyProducts Ecosystem Authority</strong> </li> </ul> <p>o Serve as the ultimate technical authority during the design, integration, and deployment phases of</p> <p>the CyProducts ecosystem, ensuring flawless interoperability across diverse and highly sensitive</p> <p>operational technology (OT) landscapes.</p> <p>o Interrogate proposed product architectures to identify security flaws, technical debt, or integration</p> <p>bottlenecks before they enter the Secure Software Development Life Cycle (SSDLC).</p> <ul> <li> <strong>Regulatory &amp; Compliance Engineering</strong> </li> </ul> <p>o Architect solutions that inherently and aggressively satisfy NCA ECC, NIST CSF, and ISO 27001</p> <p>requirements, transforming complex compliance mandates into strategic commercial enablers rather</p> <p>than engineering roadblocks.</p> <p>o Provide authoritative technical governance over vendor and third-party integrations, ensuring</p> <p>external components do not compromise the sovereign cryptographic perimeter.</p> <p> <br> </p>","requirements":"<p>Bachelor's or Master's degree in Cybersecurity, Computer Science, Engineering, or a related highly technical discipline.</p> <p>10+ years of progressive technology experience, with at least 5 years' operating explicitly at a Principal Architect, Lead Solution Consultant, or enterprise-level advisory capacity.</p> <p>You are a battle-hardened technologist who can confidently command an executive boardroom</p> <p>as effectively as you can interrogate a system architecture. You possess a proven track record</p> <p>Public Role Data</p> <p>Job Title: Principal Solution Architect</p> <p>Department: Product Engineering &amp; Technology (PET)</p> <p>Location: Dhahran (Preferred) or Riyadh, KSA</p> <p>Page 2 of 3</p> <p>Qualifications</p> <p>of bridging the gap between deep technical engineering and commercial solution design in</p> <p>high-assurance, critical infrastructure environments.</p> <p>You must demonstrate the authoritative ability to challenge client assumptions, dictate</p> <p>architectural standards to senior engineering staff, and seamlessly align complex</p> <p>cryptographic integrations with overarching business objectives.</p>","translations":[],"skills":[],</div></section>

<h3 data-start="91" data-end="110">Job Overview</h3> <p data-start="111" data-end="215">The AI Transformation Manager is responsible for leading AI initiatives and digital transformation within the organization, with the aim of:</p> <ul data-start="216" data-end="385"> <li data-start="216" data-end="240"> Increasing operational efficiency. </li> <li data-start="241" data-end="262"> Accelerating decision-making. </li> <li data-start="263" data-end="294"> Improving reporting and business intelligence. </li> <li data-start="295" data-end="322"> Reducing operational costs. </li> <li data-start="323" data-end="385"> Maximizing the benefits of AI technologies across all departments. </li> </ul> <p data-start="387" data-end="573">He also leads the application of automation and AI tools to increase productivity and reduce reliance on traditional hiring, building a more agile and data-driven organization.</p><p data-start="387" data-end="573">It is preferred that the candidate has a passion for technology and continuous learning, with practical experience in modern tools and solutions such as:</p> <ul data-start="809" data-end="1052"> <li data-start="809" data-end="831"> ChatGPT and OpenAI solutions </li> <li data-start="832" data-end="851"> Microsoft Copilot </li> <li data-start="852" data-end="867"> Google Gemini </li> <li data-start="868" data-end="903"> AI Agents platforms </li> <li data-start="904" data-end="936"> Automation tools like Zapier and Make </li> <li data-start="937" data-end="981"> Modern data analysis and business intelligence platforms </li> <li data-start="982" data-end="1052"> Enterprise AI solutions </li> </ul> <h3 data-start="1054" data-end="1081">Keeping up with technological developments</h3> <p data-start="1082" data-end="1134">It is preferred to follow global technical platforms and communities such as:</p> <ul data-start="1135" data-end="1350"> <li data-start="1135" data-end="1145"> LinkedIn </li> <li data-start="1146" data-end="1154"> GitHub </li> <li data-start="1155" data-end="1169"> Product Hunt </li> <li data-start="1170" data-end="1184"> Hugging Face </li> <li data-start="1185" data-end="1226"> AI-related Reddit communities </li> <li data-start="1227" data-end="1261"> Technical podcasts and YouTube channels </li> <li data-start="1262" data-end="1350"> Technical conferences like LEAP, GITEX, and AI Everything</li> </ul><div><h1 data-start="1524" data-end="1553">Main Tasks and Responsibilities</h1> <h2 data-start="1555" data-end="1599">1. Leading AI Transformation Initiatives</h2> <ul data-start="1600" data-end="1819"> <li data-start="1600" data-end="1657"> Developing and implementing a comprehensive AI transformation strategy. </li> <li data-start="1658" data-end="1702"> Analyzing current processes and identifying automation opportunities. </li> <li data-start="1703" data-end="1737"> Preparing a phased roadmap for implementation. </li> <li data-start="1738" data-end="1819"> Establishing governance frameworks and adopting AI. </li> </ul> <h2 data-start="1821" data-end="1856">2. Improving Efficiency and Reducing Costs</h2> <ul data-start="1857" data-end="2058"> <li data-start="1857" data-end="1916"> Reducing manual tasks through automation and AI. </li> <li data-start="1917" data-end="1959"> Increasing employee productivity through smart tools. </li> <li data-start="1960" data-end="1995"> Reducing the need for unnecessary hiring. </li> <li data-start="1996" data-end="2058"> Improving operational performance. </li> </ul> <h2 data-start="2060" data-end="2105">3. Implementing AI Solutions in Departments</h2> <ul data-start="2106" data-end="2340"> <li data-start="2106" data-end="2144"> Proposing and implementing suitable solutions for each department. </li> <li data-start="2145" data-end="2249"> Integrating AI solutions with systems: <ul data-start="2185" data-end="2249"> <li data-start="2185" data-end="2190"> CRM </li> <li data-start="2193" data-end="2198"> ERP </li> <li data-start="2201" data-end="2218"> Human Resources </li> <li data-start="2221" data-end="2230"> Finance </li> <li data-start="2233" data-end="2249"> Reporting systems </li> </ul> </li> <li data-start="2250" data-end="2340"> Developing practical use cases that demonstrate clear value to the business. </li> </ul> <h2 data-start="2342" data-end="2369">4. Supporting Executive Management</h2> <ul data-start="2370" data-end="2618"> <li data-start="2370" data-end="2405"> Developing dashboards and smart reports. </li> <li data-start="2406" data-end="2491"> Using AI in: <ul data-start="2439" data-end="2491"> <li data-start="2439" data-end="2455"> Data analysis </li> <li data-start="2458" data-end="2466"> Forecasting </li> <li data-start="2469" data-end="2491"> Scenario planning </li> </ul> </li> <li data-start="2492" data-end="2531"> Preparing operational, financial, and marketing reports. </li> <li data-start="2532" data-end="2618"> Supporting senior management with data-driven recommendations. </li> </ul> <h2 data-start="2620" data-end="2654">5. Empowering Employees and Embracing Technology</h2> <ul data-start="2655" data-end="2871"> <li data-start="2655" data-end="2707"> Training employees on using AI tools. </li> <li data-start="2708" data-end="2744"> Promoting a culture of innovation and digital transformation. </li> <li data-start="2745" data-end="2774"> Preparing policies and usage guides. </li> <li data-start="2775" data-end="2871"> Measuring and improving AI adoption rates within the organization. </li> </ul> <h2 data-start="2873" data-end="2904">6. Innovation and Technology Monitoring</h2> <ul data-start="2905" data-end="3137"> <li data-start="2905" data-end="2958"> Keeping up with the latest AI technologies and market trends. </li> <li data-start="2959" data-end="2997"> Evaluating new tools and raising recommendations. </li> <li data-start="2998" data-end="3046"> Building relationships with solution providers and technical partners. </li> <li data-start="3047" data-end="3137"> Maintaining the organization's competitiveness by adopting technology.</li><li data-start="3047" data-end="3137">&nbsp;&nbsp;<h1 data-start="3144" data-end="3163">Required Qualifications</h1> <ul data-start="3164" data-end="3522"> <li data-start="3164" data-end="3272"> Bachelor's degree in: <ul data-start="3182" data-end="3272"> <li data-start="3182" data-end="3199"> Information Technology </li> <li data-start="3202" data-end="3215"> Computer Science </li> <li data-start="3218" data-end="3235"> Software Engineering </li> <li data-start="3238" data-end="3253"> Business Administration </li> <li data-start="3256" data-end="3272"> or a related field </li> </ul> </li> <li data-start="3273" data-end="3371"> Professional certifications in: <ul data-start="3304" data-end="3371"> <li data-start="3304" data-end="3322"> Artificial Intelligence </li> <li data-start="3325" data-end="3340"> Digital Transformation </li> <li data-start="3343" data-end="3359"> Data Analysis </li> <li data-start="3362" data-end="3371"> Automation </li> </ul> </li> <li data-start="3372" data-end="3435"> Practical experience in applying AI solutions within business environments. </li> <li data-start="3436" data-end="3522"> Strong understanding of processes, reporting, and process improvement.&nbsp;</li></ul></li> </ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b><br></b></p><b> What You ll Do </b><ul> <li> <strong>Execute Marketing Strategy:</strong> Translate high-level business goals into actionable, data-driven marketing campaigns to drive local awareness and customer acquisition.</li> <li> <strong>Drive Demand Generation:</strong> Run high-converting lead generation campaigns focused on MQL growth, pipeline acceleration, and sales enablement.</li> <li> <strong>Create Content &amp; Brand Assets:</strong> Write and coordinate compelling marketing materials including blogs, case studies, website copy, and email newsletters that resonate with cybersecurity buyers.</li> <li> <strong>Manage Digital Channels:</strong> Directly oversee and optimize daily operations for SEO, PPC/paid media, email marketing, and social media platforms.</li> <li> <strong>Support Go-to-Market (GTM):</strong> Coordinate and execute marketing rollouts for new product features and launches in alignment with product and sales timelines.</li> <li> <strong>Coordinate Events &amp; Community:</strong> Organize local cybersecurity community events, webinars, and trade show participations to build brand affinity.</li> <li> <strong>Collaborate on Partnerships:</strong> Execute co-branded campaigns and joint initiatives with strategic partners.</li> <li> <strong>Implement PLG Tactics:</strong> Support product-led growth initiatives by optimizing user onboarding communications and digital touchpoints to drive self-serve adoption.</li> <li> <strong>Track &amp; Optimize Performance:</strong> Monitor campaign KPIs, analyze traffic/conversion metrics, and prepare weekly performance reports to optimize ROI.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p> <ul> <li>7+ years of experience in B2B SaaS marketing, ideally in cybersecurity or a related space, with a minimum of 3 years in a managerial role.</li> <li>Proven track record of managing successful digital marketing and demand generation campaigns.</li> <li>Hands-on expertise with CRM and marketing automation tools (e.g., HubSpot, HubSpot Marketing Hub).</li> <li>Strong proficiency in digital marketing tools (Google Analytics, Google Ads, LinkedIn Campaign Manager, SEO tools).</li> <li>Excellent copywriting, storytelling, and content creation skills.</li> <li>A data-driven mindset with the ability to analyze campaign performance and suggest actionable improvements.</li> <li>Strong project management skills with the ability to juggle multiple campaigns simultaneously.</li> <li>Familiarity with PLG (Product-Led Growth) frameworks and funnel optimization is a strong plus.</li> <li>A genuine interest in cybersecurity and a desire to learn the technical nuances of the industry.</li> </ul> Skills &amp; Strengths <ul> <li>Agile and resourceful; comfortable executing hands-on in a fast-paced startup environment.</li> <li>Exceptional communication, presentation, and collaborative skills.</li> <li>Strong organizational skills and sharp attention to detail.</li> <li>Basic understanding of cybersecurity principles and enterprise B2B buying cycles.</li> </ul> Education &amp; Language <ul> <li>Bachelor's degree in Marketing, Business, Computer Science, or a related field.</li> <li>Fluent in Arabic and English (both written and spoken) is preferred.</li> </ul> <p> <strong>Competitive Package</strong> Salary + equity options + saving plan <br> <strong>Onsite Experience</strong> Work from our office in Riyadh, KSA<br> <strong>Team of Experts</strong> Work with designers, engineers, and security pros solving real-world problems<br> <strong>Growth-Focused</strong> Your ideas ship, your voice counts, your growth matters<br> <strong>Global Impact</strong> Build products that protect critical systems and data</p><p></p></section>