Computer Technician Jobs in Saudi
24446 Jobs Found
<h2 class="h5">Job description</h2>
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<p><strong>Industrial Refrigeration Engineer | Riyadh, Saudi Arabia</strong></p><br><br>
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<p><strong>About Almarai: </strong>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan. Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: <strong>“Quality you can trust.”</strong></p><br><br>
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<p>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almara Pro, Premier Chef, Bakemart, and others. Almarai currently employs over 43,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</p><br><br>
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<p><strong>About the Role: </strong>To ensure that all divisional Industrial large-scale ammonia/Freon/glycol equipment is maintained well, ensuring no product loss due to lack of refrigeration.</p><br><br>
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<ol>
<li>To ensure that all industrial Ammonia / Freon / Glycol units are maintained and reliable at all times.</li>
<li>Ensure to carry out routine maintenance and repair of Ammonia / Freon / Glycol systems as per best practice, requirements and established guidelines.</li>
<li>Ensure to monitor and record all operating parameters/information within the area of responsibility.</li>
<li>To ensure an uninterrupted supply, trouble-free and safe operation of all Ammonia / Freon Refrigeration equipment.</li>
<li>Ensure to submit consistent reports, advise management on required maintenance and ensure that logbooks are complete and accurate.</li>
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<p><strong>Requirements:</strong></p><br><br>
<ul>
<li>At least a graduate with 2–3 years technical college certificate.</li>
<li>A certificate in large-scale industrial Ammonia and Freon systems, SABRO preferred.</li>
<li>4-6 years' experience in the maintenance and troubleshooting of industrial large-scale ammonia and Freon refrigeration equipment.</li>
<li>Good knowledge in Industrial Refrigeration/control systems/electrical/computer controls.</li>
<li>Excellent verbal and written communication English skills.</li>
<li>Must have competencies such as: Literate and numerate, with good English language speaking, reading and writing skills, Cost conscious, excellent communicator with a proactive approach.</li>
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<p>Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.</p><br><br>
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<p>This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.</p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<p>DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world’s most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.</p><p>The core responsibilities of this role include: Order Fulfillment as an Order Picker and Packer - to include cross-trained skills across multiple departments<br /> - inbound, outbound, auto store, domestic and international shipping, receiving.</p><p>-Preparing product for safe shipment and verifying accuracy utilizing computer, shipping label and/or packing list.</p><p>Position: Order Filler Picker<br />Shift: 3rd shift<br />Pay: $18.65 per hour plus $1 shift diff.</p><p>In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:</p><p>A minimum of (1) one year's experience in the following:</p><p>-Order Fulfillment as an Order Picker and Packer - to include cross-trained skills across multiple departments - inbound, outbound, auto store, domestic and international shipping, receiving.</p><p>-Preparing product for safe shipment and verifying accuracy utilizing computer, shipping label and/or packing list.</p><p>-Experience with a WMS (Warehouse Management System) is highly desired. Examples of WMS systems are JDA, Red Prairie, Blue Yonder, Manhattan, SAP.</p><p>-Able to stand for extended periods of time. The position will require standing for up to 90% of the shift.</p><p>-Must be able to safely lift and carry up to 50 pounds throughout the shift.</p><p><br />Be part of the world’s largest logistics company!DHL Supply Chain hasbeen certified as a Great Place to Work® in the US and Canada! Our excellent benefits packages includes:<br />- Affordable medical, dental, and vision coverage available beginning on your 30thday<br />- PTO program for all associates, including paid holidays and vacation<br />- 401(k) with generous company match<br />- Tuition reimbursement program<br />- Excellent training and career advancement opportunities</p><p>Grow your skills. Shape your world.</p><p></p><br /><p><strong>Role Purpose</strong>:</p><p></p><p>Responsible for safe, secure, and accurate filling of customer orders. Replenish or pick product with direction from pick sheets or hand held computer. Obtains merchandise from bins or shelves to fill the order.</p><p></p><p><strong>Key Accountabilities</strong>:</p><p></p><ul><li>Efficiently pick customer orders or shipment insuring the correct number and type of product is loaded and shipped.</li><li>Accurately count product inventory by location .</li><li>Transport orders to shipping locations utilizing non-powered material handling equipment.</li><li>Assist in physical inventories.</li><li>Maintain a clean, neat, orderly, and safe work area.</li></ul><p></p><p><strong>Required Education and Experience</strong>:</p><p></p><ul><li>High School Diploma or Equivalent, preferred</li><li>0 to 12 months experience in a warehouse setting, preferred</li></ul><p></p><p>Our Organization is an equal opportunity employer.</p><p><span >#LI-Onsite</span></p><p><span >#LI-DNI</span></p>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems.<br>Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >يبحث مكتب د علي صالح الدهيمان للاستشارات البيئيه عن <strong >مدير إداري</strong> للانضمام إلى فريقه في مدينة جدة، ضمن منطقة مكة المكرمة. يهدف هذا الدور بدوام كامل إلى الإشراف على إدارة المشاريع وضمان تنفيذها الفعال وفقاً للمعايير المحددة، مع التركيز على الجوانب الإدارية والفنية للمشاريع البيئية.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<ul >
<li >إدارة المشاريع إدارياً وضمان التنفيذ بما يتوافق مع شروط ومواصفات العقد.</li>
<li >وضع السياسات والخطط التشغيلية وخطط الطوارئ بالتنسيق المستمر مع الجهة الإشرافية.</li>
<li >الإشراف والمتابعة الدورية على تنفيذ الأعمال لضمان الكفاءة، واتخاذ القرارات التصحيحية وتنفيذها في الوقت المناسب.</li>
<li >التنسيق العام والمستمر مع الإدارات المعنية بسير أعمال المختبر، والعمل على إزالة أي معوقات قد تواجه سير العمل.</li>
<li >تمثيل المختبر أمام الإدارات المختصة عند الضرورة.</li>
<li >ضمان توفير كافة مستلزمات تشغيل المشروع في المواعيد المقررة بالعقد، والتأكد من مطابقتها للكميات والمواصفات.</li>
<li >الإشراف المباشر والمتابعة الدورية لكافة الأعمال الإدارية والفنية المتعلقة بالمشروع.</li>
<li >عقد الاجتماعات الدورية مع فرق العمل لشرح التعديلات في الخطط والبرامج، ومناقشة المشاكل وإيجاد الحلول الفعالة لها.</li>
<li >إعداد التقارير الأسبوعية، الشهرية، الربع سنوية، والسنوية، واعتمادها وإرسالها إلى الجهة المسؤولة في الأوقات المحددة.</li>
<li >اعتماد الجزاءات التي توقعها جهة الإشراف على المقصرين في أداء واجباتهم.</li>
</ul> <h3 >التخطيط والتطوير العلمي</h3>
<ul >
<li >وضع الخطط العلمية وتحديد حجم العينات المستهدف فحصها.</li>
<li >إجراء الدراسات المخبرية باستخدام أحدث وأفضل التقنيات لضمان الحصول على نتائج دقيقة.</li>
<li >دراسة وتحليل البيانات والمعلومات، وتزويد جهة الإشراف بتقرير فني مفصل عنها.</li>
<li >تحليل النتائج المستخلصة من الأنشطة المخبرية لتحديد أفضل الطرق لقياس كثافة التلوث في الغذاء والمياه لهذا المشروع، وتقييم كفاءة الخطط التشغيلية.</li>
<li >اقتراح مشاريع بحثية ودراسات متخصصة تساهم في تطوير أداء المختبر.</li>
</ul> <h3 >المتطلبات والخبرة</h3>
<ul >
<li >خبرة عملية تتراوح بين <strong >5 إلى 10 سنوات</strong> في مجال ذي صلة.</li>
<li >القدرة على إدارة المشاريع بكفاءة والتعامل مع الجوانب الإدارية والفنية.</li>
<li >مهارات عالية في التنسيق، المتابعة، وإعداد التقارير.</li>
</ul> <h3 >ظروف العمل</h3>
<p >يتطلب الدور التزاماً بالدوام صباحي ومسائي، وذلك حسب متطلبات العمل وطبيعة المشاريع الجارية.</p> <h3 >التقديم</h3>
<p >ندعو المهتمين ممن تنطبق عليهم المتطلبات للتقديم على هذه الفرصة ضمن فريق مكتب د علي صالح الدهيمان للاستشارات البيئيه.</p></div>
<p>Opening for Saudi Arabia Face to Face Interview in Delhi -27 July 2026 HVAC Technician Electrician Chiller Operator Fire Alarm Technician Panel Technician Electrical Supervisor Plumbing Supervisor HVAC Supervisor Painter Carpenter Mason Plumber Perks and benefits Accommodation, Medical & Transportation</p>
<p>Heavy auto electricians are responsible for diagnosing, repairing, installing, and maintaining the electrical and electronic systems found in heavy equipment such as cranes, excavators, and other motorized vehicles. They use specialized diagnostic tools to identify electrical faults, repair wiring, service batteries, alternators, starter motors, ignition systems, electronic control units (ECUs), lighting systems, and other vehicle electronics. The role requires strong technical knowledge, analytical thinking, attention to detail, and a commitment to quality workmanship and safety.</p><p><strong>Desired Candidate Profile</strong></p><p>Technical Knowledge, Problem-Solving Skills, Physical Stamina and Strength, Attention to Detail, Communication Skills, Customer Service Skills, Basic Computer Skills</p>
<h2 class="h5">Job description</h2>
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<span><br>Human Resources Coordinator<br>Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and route mail. Order and track Human Resources office supplies and forms. Answer phone calls and record messages. Create new employee personnel file. Assist walk-in candidates with application procedures. Maintain space designated for completing applications and ensure it is clean, well maintained, and accessible to individuals with disabilities. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Inform Human Resources management of issues related to employee relations within the division or property. Maintain confidentiality and security of employee and property records, files, and information. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's).<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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1+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<p><b>Key Responsibility & </b>Authority: Monitors and maintains agreed stock levels of parts and accessories, using an understanding of the best way to order parts and accessories in each situation. Ensures all parts are correctly stored and located and that appropriate housekeeping standards are met Key Activities: Uses an understanding of the Parts Return Process for warranty to ensure parts are returned in good order and within the required time limits to ensure the Warranty claim is upheld. Recognizes obsolescent stock in line with Retailer and ADMC guidelines and brings it to the attention of the Parts Manager. Completes all relevant administration promptly and accurately (e.g., updating customer records and invoicing). Ensures Technicians have the parts needed to carry out scheduled work (e.g., by reserving parts for booked work and pre-picking in advance), to be dependable and support colleagues to deliver an outstanding customer experience. Organizes activity to minimize Technician waiting time (e.g., by pre-picking and delivering parts to the Workshop) Takes a proactive approach to identify any recurring problems which affect the customer experience, and raises these with the appropriate colleague (e.g., the Parts Manager). Supports projects to deliver continuous improvement to ways of working. Ensure that all required parts and any additional parts and accessories are available and offered to customers and workshop staff. Ensure stock is stored carefully and in accordance with supplier and manufacturer instructions, kept secure and in saleable condition. Ensure that every opportunity is taken to sell older and slow-moving parts by displaying and offering aging parts for sale. Work with Parts Manager in the maintaining and enhancing of parts displays in all departments and areas of the dealership. Ensure that full payment is received for any items sold or in the case of a credit account, an authorized signature is obtained for all issues and returns. Converse with customers in a professional manner to enhance the reputation and standing of the franchises represented and other departments within the dealership. Keep Parts Manager aware of any abnormal or unexpected stock movement. Advise Parts Manager of any breakages, damage, or discrepancies noted when inspecting incoming goods. Notify Parts Manager of any discrepancies in stock records or physical stocks. Maintain positive and supportive relationships with all customers.</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; some college or technical training preferred. Previous experience in automotive parts, customer service, or a related field. Strong knowledge of automotive parts and systems. Excellent customer service and communication skills. Ability to work efficiently in a fast-paced environment. Proficiency with computer systems and software, including inventory management systems. Strong organizational skills and attention to detail. Ability to lift heavy parts and equipment as needed. Basic math skills and ability to handle cash and credit transactions. Willingness to continually learn about new products and systems.</p>
فرص وظيفية للسعوديين فقط<br>تعلن شركة عالمية رائدة في القطاع الصناعي، وتتمتع ببيئة عمل مميزة وثقافة مؤسسية تُعد من الأفضل في السوق، عن توفر عدد من الفرص الوظيفية في المدينة الصناعية بالرياض.<br>الوظائف المتاحة:✅عدد 4 فني مساعد (Assistant Technician) لايتطلب خبره✅فني تجميع (Assembly Technician) خبره 3-5 سنه✅مشغل آلات (Machine Operator) خبره 3-5 سنه✅ مساعد مشغل آلات (Machine Operator Assistant) لايتطلب خبره✅عدد 2 لحام (Welder) خبره 2-4 سنه✅ Technician 2 Electrical خبير ميكانيكي 2-5 سنهموقع العمل: المدينة الصناعية الثانية – الرياض????رواتب وحوافز مميزه (حسب الخبرة والمؤهلات)????الفئة المستهدفة: سعوديون فقط<br>المزايا:✔ العمل ضمن شركة عالمية ذات سمعة قوية✔ بيئة عمل احترافية ومحفزة للنمو والتطوير✔ فرص تدريب وتطوير مهني مستمرة✔ مسار وظيفي واضح وفرص للترقي✔ رواتب ومزايا تنافسية<br>المتطلبات:• يفضل وجود خبرة سابقة في المجال الصناعي أو التشغيلي حسب الوظيفة.• إجادة اللغة الإنجليزية ليست شرطاً أساسياً، إلا أنها تعتبر ميزة إضافية.• الالتزام بالعمل، والانضباط، والقدرة على العمل ضمن فريق.<br>على الراغبين بالتقديم إرسال السيرة الذاتية عبر الرسائل الخاصة.<br>نأمل مشاركة الإعلان مع من قد تهمه الفرصة.
IT Support & Venue Technology Specialist Location: Riyadh, Saudi Arabia Contract: 7-Month Fixed-Term Contract Duration: ASAP – February 2027Work Location: Primarily stadium-based<br>About the Role We are hiring an experienced IT Support & Venue Technology Specialist to provide technical support across stadiums and tournament-related venues in Riyadh. This is a 7-month contract role supporting venue preparation, technology testing, rehearsals and live football tournament operations. The successful candidate will combine IT help desk support, venue technology coordination, troubleshooting and IT asset management. The role requires flexibility to work evenings, weekends and extended hours during matchdays and other critical operational periods.<br>Key Responsibilities Provide first- and second-line IT support to venue teams, employees, contractors and operational stakeholders. Install, configure and troubleshoot laptops, desktops, printers, scanners, mobile devices and other IT equipment. Resolve hardware, software, Microsoft 365, email, user-access, network, Wi-Fi and connectivity issues. Log, prioritise and track incidents through the designated IT help desk or ticketing system. Set up and test IT equipment across stadium offices, accreditation areas, workforce centres, meeting rooms, control rooms and other operational spaces. Conduct venue technology checks before rehearsals, matchdays and live tournament activities. Operate from the venue IT help desk or technology operations centre during live events. Respond immediately to matchday incidents and prioritise issues according to their operational impact. Coordinate with network, telecommunications, audiovisual, access-control and specialist technology teams when required. Maintain live incident logs and provide regular updates until critical issues are resolved. Arrange temporary workarounds, backup equipment and escalation support to minimise operational disruption. Prepare, issue, track and recover IT equipment allocated to venue teams. Maintain accurate IT asset registers, equipment handover records and inventory reports. Ensure spare laptops, chargers, cables, adapters and other essential equipment are available at the venue. Support venue decommissioning and final equipment reconciliation at the end of the project. Follow all IT security, cybersecurity, access-control and data-protection requirements. Prepare daily reports covering incidents, outstanding issues, equipment status and operational risks.<br>Qualifications and Experience Diploma or bachelor’s degree in Information Technology, Computer Science or a related field. Minimum 3 years of experience in IT support, desktop support, IT help desk or venue technology. Previous experience supporting stadiums, football tournaments, sporting events or major live events is strongly preferred. Strong knowledge of Windows operating systems, Microsoft 365 and standard IT equipment. Experience troubleshooting wired networks, Wi-Fi, VPN and general connectivity issues. Familiarity with Active Directory, user-access administration and IT ticketing systems. Experience managing IT assets and equipment inventory. Ability to remain calm and resolve technical issues quickly during live operations. Strong communication, documentation and stakeholder-coordination skills. Good command of English; Arabic would be an advantage. ITIL, Comp TIA or Microsoft certifications would be advantageous.<br>Important Requirements Must be available for the full contract from ASAP to 28 February 2027. Must be comfortable working primarily from stadiums and tournament venues. Must be flexible to work evenings, weekends, public holidays and extended hours during live tournament periods. Candidates should clearly highlight any stadium, matchday, sporting event or venue technology experience in their CV.
<p>Job Purpose: Dispenses medications ordered by privileged physicians while observing at all times highest standards of safety and quality and ensuring prompt seamless process that is conducive to highest patient satisfaction. Key Responsibilities and Duties: Reviews, interprets, clarifies doctor s medications orders and verifies all orders doses, duration, and checks for potential drug-to-drug interaction and clinical indication. Communicates with ordering doctor in case of any ambiguity or concern. Oversees the preparation of the verified medications, performs double-checking and review of proper labeling for the prepared medications and then dispenses. Calculates the amount of the drug product to dispense for a prescription based upon body weight and patient age. Responsible for tracking on the whiteboard all patients that have discharge order and immediately preparing take home medications and refunding / arranging for return of dispensed and non-administered medication. Follows all medication safety procedures when dispensing medications. Maintains inventory control & security of all drugs, record keeping and secured storage of narcotics and controlled medications. Identifies and appropriately handles the nearly expired medications according to Fakeeh Care policies and NEVER dispenses a medication beyond its expiry date. Participates in chemotherapy preparations program(order verification ,protocol checking , etc.) if applicable. Participates in the intravenous admixture preparations program, mixing and checking including total parenteral nutrition. Properly completes charging of patients for dispensed medications. Demonstrates knowledge of proper storage & handling of hazardous materials found in her/him workplace, as well as first aid measures necessary for accidental exposure. Demonstrates knowledge & skills in utilizing formulary, identifications of generic substitution and indication. Practices and fully complies with current infection prevention and control standards when handling medications and preparing IV and TPN formulas. Contributes to training and induction orientation for newly hired pharmacists and students and trainees. Reports to pharmacy supervisor/ manager and enters on OVR any encountered medication error or ADR. Attends continuing education programs to maintain expertise in Pharmacy and required licensure. Ensures Enrollment in continuous education program regarding medication management practices, high risk medications, medication errors and others. Educates patients and their families about health conditions, treatments and preventative measures if applicable. All Fakeeh Care employees are responsible for continuous improvement, including: Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values. Actively contributing to continuous improvement initiatives, within the scope of the role. Adherence to safety protocols and proactively seeking to address any job-related safety concerns. Maintaining strict confidentiality of all sensitive information accessed or encountered during work. Complying with cybersecurity policies and standards to protect Fakeeh s systems and participating in awareness training and initiatives to prevent cyber threats. Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards. Completion of mandatory education as per the requirement, at least one month prior to expiration. Skills and Abilities: Competent computer skills with software applications to include Microsoft Word, Excel. Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Experience: 0 2 years of experience in hospital pharmacy setting. Education: Bachelor s Degree of Pharmacy. Language: Good command of oral and written English. Licenses / Certifications: License for practice as per the regional health regulatory authority e.g. (SCFHS / DHA).</p>
<h2 class="h5">Job description</h2>
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<span>Description</span><br><span></span><p><span><span><strong>Safety Training Manager</strong></span></span></p><br><p><span><span><strong>Grade: 12</strong></span></span></p><br><p><span><span><strong>Location: Riyadh, Saudi Arabia</strong></span></span></p><br><p><span><span><strong>JOB PURPOSE </strong></span></span></p><br><p><span><span>BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons. </span></span></p><br><p><span><span>BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.</span></span></p><br><p><span><span><strong>JOB ACCOUNTABILITIES</strong></span></span></p><br><p><span><span><strong>Teach:</strong></span></span></p><br><ul><li><p><span><span>Instruct students on Workplace and Environmental Safety with emphasis on safety aspects related to Flying Operations, Airfield Operations and Aviation & Ground Support Equipment Maintenance/Usage according to the approved syllabus.</span></span></p><br></li></ul><p><span><span><strong>Develop:</strong></span></span></p><br><ul><li><p><span><span>Develop appropriate courseware based on associated TNA.</span></span></p><br></li><li><p><span><span>Regularly review the relevant subject area’s courseware.</span></span></p><br></li><li><p><span><span>Recommend changes to the relevant course material.</span></span></p><br></li><li><p><span><span>Review and recommend changes to assessment material in the relevant subject area.</span></span></p><br></li><li><p><span><span>Deliver or supervise demonstrations in the relevant subject area.</span></span></p><br></li><li><p><span><span>Conduct visits to relevant areas of interest.</span></span></p><br></li><li><p><span><span>Provide practical and muti-media demonstrations on workplace safety.</span></span></p><br></li></ul><p><span><span><strong>Assess:</strong></span></span></p><br><ul><li><p><span><span>Conduct regular assessments to ensure students are progressing academically.</span></span></p><br></li><li><p><span><span>Conduct phase-end examinations to ensure training objectives have been achieved.</span></span></p><br></li></ul><p><span><span><strong>Discipline:</strong></span></span></p><br><ul><li><p><span><span>Adopt and promote independent learning and a military ethos in line with the training environment.</span></span></p><br></li><li><p><span><span>Provide on-going evaluation of students’ discipline as part of their final assessment.</span></span></p><br></li><li><p><span><span>Counsel and motivate students, where applicable, on relevant academic and discipline issues.</span></span></p><br></li></ul><p><span><span><strong>Record:</strong></span></span></p><br><ul><li><p><span><span>Record students’ academic assessment results.</span></span></p><br></li><li><p><span><span>Record students’ lesson attendance.</span></span></p><br></li><li><p><span><span>Record any discipline issues with students.</span></span></p><br></li></ul><p><span><span><strong>Report:</strong></span></span></p><br><ul><li><p><span><span>Provide regular reports concerning student’s academic progress, lesson attendance and discipline.</span></span></p><br></li><li><p><span><span>Report any other relevant issues whenever required or deemed appropriate.</span></span></p><br></li><li><p><span><span>Apply RSAF procedures for configuration control of curriculum and courseware, including preparing documentation and supporting data for curriculum or courseware change requests.</span></span></p><br></li><li><p><span><span>Integrate new training materials or equipment into the relevant course.</span></span></p><br></li><li><p><span><span>Ensure all training equipment is properly maintained and stored.</span></span></p><br></li><li><p><span><span>Contribute to preparation of timetables, scheduling and allocation of instructors.</span></span></p><br></li></ul><p><span><span><strong>Operate:</strong></span></span></p><br><ul><li><p><span><span>Operate training and operational equipment related to their speciality.</span></span></p><br></li></ul><p><span><span><strong>Other Duties:</strong></span></span></p><br><ul><li><p><span><span>Ensure compliance with SHE policy and processes and Duty of Care responsibilities.</span></span></p><br></li><li><p><span><span>Undertake all mandatory and developmental training as required by the Company.</span></span></p><br></li><li><p><span><span>Adhere to acceptable standards of behaviour, dress and performance as defined in Company policy.</span></span></p><br></li><li><p><span><span>Provide feedback to management to improve service performance and responsiveness and identify opportunities.</span></span></p><br></li><li><p><span><span>Perform additional tasks as requested by the customer that can be construed as a reasonable activity for a professional teacher / instructor.</span></span></p><br></li></ul><p><span><span><strong>RECRUITMENT SPECIFICATION</strong></span></span></p><br><p><span><i><span><strong>Essential</strong></span></i></span></p><br><ul><li><p><span><span>Must be a graduate of a Service or Civilian Flying or Technical Training Institute.</span></span></p><br></li><li><p><span><span>Accredited Workplace/Aviation Safety related Qualifications.</span></span></p><br></li><li><p><span><span>Must be qualified instructor and have completed a formal Instructional Techniques Course or equivalent.</span></span></p><br></li><li><p><span><span>Must have experience of safety within a technical orientated or operational environment.</span></span></p><br></li><li><p><span><span>Must have recent classroom experience as a Safety Instructor.</span></span></p><br></li><li><p><span><span>Computer literate, with a fully conversant working knowledge of Microsoft Office; especially MS Word and PowerPoint.</span></span></p><br></li></ul><p><span><i><span><strong>Desirable</strong></span></i></span></p><br><ul><li><p><span><span>Military Aviation background experience.</span></span></p><br></li><li><p><span><span>Technical experience in either manufacturing or maintenance.</span></span></p><br></li><li><p><span><span>Accident Investigation experience.</span></span></p><br></li><li><p><span><span>Human Factors experience/qualifications.</span></span></p><br></li></ul><p><span><span><strong>EXPATRIATE EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary, rent free accommodation and access to free recreation facilities, all available within Company secured accommodation. In addition, a generous leave and travel allowance makes this an opportunity not to be missed. </span></span></p><br><p><span><span>On successfully securing a role your appointment to Saudi Arabia will initially be on single status. On commencement of employment in Saudi Arabia you will have the opportunity to apply to have your family join you in the future. A full health care scheme is provided within Saudi Arabia.</span></span></p><br><p><span><span><strong>SAUDI NATIONAL EMPLOYEE BENEFITS</strong></span></span></p><br><p><span><span>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and travel allowance, a full health care scheme and access to subsidised recreational facilities</span></span></p><br><p><span><span><strong>BAE Systems</strong></span></span></p><br><p><span><span>At BAE Systems, we provide some of the world's most advanced, technology-led defence, aerospace and security solutions. We employ a skilled workforce of 89,600 people in more than 40 countries. Working with customers and local partners, we develop, engineer, manufacture, and support products and systems to deliver military capability, protect national security and people, and keep critical information and infrastructure secure.</span></span></p><br><p><span><span><strong>All appointments in Saudi Arabia are subject to receipt of all necessary Government and/or Customer approvals.</strong></span></span></p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<div dir="rtl"><p><b>شركة هدف للتطوير والاستثمار العقاري</b> تعلن عن توفر فرصة وظيفية بمسمى <b>مسوّق عقاري</b> للعمل في مدينة الخبر.</p><p>يبحث عن شخص طموح يمتلك مهارات التواصل والإقناع، ولديه الرغبة في تحقيق المبيعات وبناء علاقات مميزة مع العملاء.</p><p><b>طبيعة العمل:</b></p><ul><li>تسويق مشاريع الشركة العقارية واستقطاب العملاء.</li><li>التواصل مع العملاء وتقديم الاستشارات العقارية.</li><li>متابعة العملاء حتى إتمام عمليات البيع.</li><li>تحقيق الأهداف البيعية المحددة.</li><li>المشاركة في تنفيذ الخطط التسويقية والتعاون مع فريق المبيعات.</li></ul><p><b>المؤهلات المطلوبة:</b></p><ul><li>يفضل وجود خبرة في التسويق أو المبيعات العقارية.</li><li>مهارات عالية في التواصل والتفاوض.</li><li>القدرة على العمل بروح الفريق وتحقيق الأهداف.</li><li>إجادة استخدام الحاسب الآلي ووسائل التواصل الاجتماعي.</li></ul><p><b>توفر الشركة راتبًا شهريًا ثابتًا بالإضافة إلى عمولات مجزية تعتمد على الأداء والمبيعات المحققة، مع فرص للتطوير والنمو الوظيفي.</b></p></div> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><div dir="rtl"><ul><li>تسويق المشاريع العقارية عبر مختلف القنوات.</li><li>استقطاب العملاء المحتملين وبناء علاقات معهم.</li><li>متابعة العملاء حتى إتمام عملية البيع.</li><li>تنفيذ الخطط التسويقية والترويجية.</li><li>إدارة حسابات التواصل الاجتماعي بالتعاون مع فريق التسويق.</li><li>حضور المعارض والفعاليات العقارية.</li><li>إعداد تقارير دورية عن نتائج التسويق والمبيعات.</li><li>تحقيق الأهداف البيعية المحددة.</li></ul></div></div>
<p>Proudly voted a Great Place to Work , we are a dynamic startup in the CPaaS (Communication Platform as a Service) space that is revolutionizing the way businesses communicate. Our team is made up of 400+ energetic and passionate Unifones who are dedicated to delivering the best possible experience to 5000+ customer-centric companies. We pride ourselves on our fun and collaborative work environment, where creativity and new ideas are constantly encouraged. As shareholders in the business, we re so much more than a group of passionate communicators. We are Unifones. Join our team and be a part of something big! Meet the team! The main aim of our Sales team is to drive revenue while acting as trusted consultants to our customers. Our team is made up of experts in account management, business development, and customer service. We work closely with other departments to ensure our products and services meet the needs of our customers. If you have a track record of success in sales, enjoy building relationships, and have a passion for helping others, we want you on our team.</p><p>As a Customer Solutions Consultant, you will be responsible for helping customers realize digital transformation through cloud communication by leading collaboration with a virtual team of sales, engineers, and support resources. In this role, you will be accountable for building and maintaining strong customer relationships, influencing long-term strategic direction, serving as a trusted advisor, and driving executive-level engagement with CXOs and technology decision-makers. You will help customers evaluate their cloud communication strategy, recommend solutions that align with their business and technical requirements, remove deployment roadblocks, and ensure successful adoption while driving customer satisfaction.</p><p>Help us shape the future of communication by:</p><ul><li>Acting as a technical liaison between Sales and Product teams during the sales process supporting solution design, quotes, proposals, RFP responses, and related documentation.</li><li>Building working knowledge of Unifonic's conversational AI and omnichannel communications platform.</li><li>Joining Sales team meetings to understand customer pain points, requirements, and business goals, and helping shape the most relevant solution.</li><li>Supporting problem escalation and best-practice efforts to help clients and internal teams use Unifonic's products more effectively.</li><li>Building and delivering product demos and pilots that showcase Unifonic's value to prospects and clients.</li><li>Relaying timely, organized client feedback to Product Management, Sales, Support, and Development based on real business cases.</li><li>Handing off won deals cleanly to the Customer Success team, with clear context on customer goals and configuration.</li><li>Supporting Sales and Account Management on upsell and cross-sell opportunities with technical input.</li><li>Coordinating with cross-functional teams (Product, Support, Engineering) as needed to close deals.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>+2 years of hands-on experience in selling technology solutions, technical/solutions consulting, or customer-facing delivery in a related industry (SaaS, CPaaS, Telecommunications, etc.).</p><p>Bachelor's degree in Engineering, Computer Science, or another IT-related field.</p><p>Ability to create a positive customer experience by matching the right product/service offerings to their needs.</p><p>Ability to understand and troubleshoot customer needs and translate them into workable solutions.</p><p>Strong interpersonal skills, comfortable engaging multiple stakeholders and collaborating with virtual/cross-functional teams.</p><p>Fluency in Arabic and English, with strong writing/editing and verbal communication skills.</p><p><strong>Craft and Toolkit:</strong></p><ul><li>Cloud communications platforms (SMS, Voice, WhatsApp, Email).</li><li>REST APIs, JSON, and webhooks.</li><li>SaaS and CPaaS fundamentals.</li><li>Solution architecture and technical discovery.</li><li>Conversational AI and chatbot platforms.</li><li>Product demonstrations and proof-of-concept delivery.</li><li>CRM and API integrations.</li><li>Technical troubleshooting and deployment support.</li></ul><p><strong>Character Traits:</strong></p><ul><li>Analytical thinking and problem-solving approach problems clearly, use data, and find solutions.</li><li>Ownership and accountability take responsibility and follow projects through to completion.</li><li>Communication explain ideas clearly and listen to others across teams.</li><li>Collaboration work well with others and support team goals.</li><li>Adaptability and learning adjust to change and keep learning new skills or tools.</li><li>Mentorship and knowledge sharing help others grow and share what you know.</li><li>Resilience stay calm under pressure and handle setbacks constructively.</li><li>Quality and attention to detail do work carefully and strive for improvement.</li><li>Advocacy and innovation encourage best practices, efficiency, and new ideas</li></ul>
<h2 class="h5">Job description</h2>
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<b>Overview</b><br><p>Oversees team on proactively acting as an advocate for and the voice of the customer/partner leveraging relevant insights. Supports and coaches team on innovating methods for proactively identifying and/or translating customer/partner problems into solutions. Mobilizes resources within the customer success unit (CSU) and across Microsoft to solve issues. Oversees team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools. Holds team accountable for delivering solutions in line with company methodologies to prepare highly complex and/or impactful customers for operational readiness and achievement of their business goals and targets. Drives team on proactively identifying, anticipating, and setting the foundation with the customer/partner for new cross-solution opportunities for Consumption, Usage & Unified expansion at scale. Holds team accountable for driving operational excellence and proven practice standards throughout all sales stages/activities/tools of record. Leads team on leveraging market insights and demand signals to partner with leadership in identifying relevant areas. Leads team on leading the direction that internal virtual team members and stakeholders take. Leads team on proactively identifying and anticipating gaps that drive changes and improvements to scale across customers. In addition, this role has people management responsibilities including driving employee growth and development, executing projects, and managing performance.</p><br><br><br><b>Responsibilities</b><br>Business Impact<br>Holds team accountable for driving operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking). Drives team on orchestrating, collaborating, and influencing across Microsoft and customer/partner teams and leadership through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction. Holds team accountable for anticipating and managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks. Executes work in compliance with industry and Microsoft guidelines and procedures. Oversees continuous prioritization among competing demands in their work and identify where impact occurs with customers, ensuring alignment with business priorities and goals.<br><br>Drives team on proactively identifying, anticipating, and setting the foundation with the customer/partner for new cross-solution opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation. Defines the need for change management to ensure team members develop thorough understanding of customer's business and operations to advise on potential solutions. Drives team on acting as a role model for strategically consulting with, actively listening to and respectfully challenging customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements. Oversees team on driving the identification, anticipation, and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of both existing and novel architecture and digital transformation solutions to customer/partner business outcomes. Holds teams accountable for capturing opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities.<br><br>Holds team accountable for delivering solutions in line with company methodologies (e.g., product offerings such as value-based deliverables [VBDs], advice, training, technical validation), ensuring proven practices and patterns are followed to prepare highly complex and/or impactful customers for operational readiness and achievement of their business goals and targets. Leveraging knowledge of change management proven practices and/or involving the change management team, proactively helps the customer deploy for long-term organizational adoption to increase customer satisfaction and drive consumption/usage. Oversees team on guiding highly complex and/or impactful customers/partners towards a well-architected (e.g., secure, resilient, artificial intelligence [AI]-enabled), and cost- and performance-optimized solution to increase retention and expansion opportunities. Provides expert guidance across teams on articulating the value of Unified and supports sellers, leading direct-to-customer engagements, and partnering with account teams to build consumption plans aligned with appropriate services. Holds teams accountable for providing feedback to Unified Delivery Team on VBDs to refine and further develop content.<br><br>Oversees team on anticipating, identifying, escalating, and mitigating blockers using appropriate tools and processes to accelerate solution deployment, value realization and usage/consumption for highly complex and/or impactful customers/scenarios. Holds team accountable for proactively applying expert business, technical, industry, and/or enterprise knowledge to architecture or support projects to meet business and information technology (IT) requirements and to quickly resolve identified constraints and blockers expected to have the most impact, leveraging scalable and/or repeatable fixes whenever feasible. Is accountable for mitigation of senior technical decision makers (TDM)-level escalations, defining and implementing recommendations to resolve issues.<br><br><br>Customer Centricity<br>Supports and coaches team on innovating methods for proactively identifying and/or translating customer/partner problems into solutions aligned with Microsoft product and platform strategy, creating or improving an existing business model, and explaining why and/or how they meet customer/partner outcomes and return on investment (ROI) goals (e.g., via proof of concept, minimally viable product [MVP], rapid prototype) relative to competitive offerings. Holds team accountable for influencing, empowering, and driving the customer/partner and its leadership to set their technical strategy and accelerate their adoption and use of Microsoft product/platform strategy-aligned (cross-solution area) solutions. Oversees team on building, fostering, and maintaining relationships with, and influencing technical decision makers (TDMs) up to the C-suite level, and liaising between TDMs and business decision makers (BDMs). Leads and elevates interactions as needed with customers/partners' Chief Information Officer (CIO), Chief Information Security Officer (CISO), and other C-level (CXO) roles to bridge understanding of security, compliance, operational and risk requirements and influence decision making across BDMs, TDMs, CIO and CISO teams, appropriately engaging additional subject matter experts when deeper expertise is required.<br><br>Oversees team on proactively acting as an advocate for and the voice of the customer/partner, sharing ideas, feedback, insights, success stories, and strategic/technical input with Engineering teams, Product Offerings teams, and internal communities across their organization, leveraging relevant insights from feedback tools and systems to influence teams to translate these insights into new or improved offerings for other customers/partners. Leads team on driving the identification of patterns across customers/partners/territories/industries and leveraging them with relevant industry perspective to develop strategic and actionable insights. Leads team on presenting compelling business cases and recommended architectures to program managers and leadership to advocate for and influence product roadmaps, decision making, bug fix prioritization, and own and drive initiatives as appropriate.<br><br>Mobilizes resources within the Customer Success Unit (CSU) and across Microsoft to solve issues. Drives team on acting as a role model for focusing on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Leads team on leveraging deep understanding of customer goals to advocate for and lead the definition of customer/partner conditions of success. Oversees team on anticipating and addressing customer/partner dissatisfaction and unmet needs, including leading customer confidence calls and creating and executing strategies to improve customer experience, value realization, and acceleration of transformation.<br><br><br>People Management<br>Managers deliver success through empowerment and accountability by modeling, coaching, and caring. Model: Live our culture. Embody our values. Practice our leadership principles. Coach: Define team objectives and outcomes. Enable success across boundaries. Help the team adapt and learn. Care: Attract and retain great people. Know each individual’s capabilities and aspirations. Invest in the growth of others.<br><br><br>Technical Leadership<br>Leads team on leveraging market insights and demand signals to partner with leadership in identifying relevant areas in which to drive up-skilling and/or accreditations based on demand. Drives team on role modeling technical readiness, both depth-aligned to solution area priorities and breadth-aligned to Customer Success Unit (CSU)/corporate initiatives (e.g., security, resilience, AI), and influencing across teams to drive their own technical readiness. Oversees team on acting as a mentor, leading readiness and upskilling activities in the team/organization by educating colleagues on technical and non-technical concepts and sharing proven practices. Leads and drives a culture of learning and coaching in both the internal technical community and the broader organization alongside managers towards business objectives.<br><br>Leads team on proactively identifying and anticipating gaps through delivery, communicating those gaps to relevant team members and internal/external stakeholders, and connecting gaps and patterns across business and technology areas that drive changes and improvements to products, intellectual property (IP) (both existing and new), technologies, and/or processes/practices that enable solutions to scale across customers. Oversees team on leading the development of and modifications to Microsoft's structured frameworks and methodologies. Leads team on providing thought leadership and innovation to customers/partners and internal communities at the worldwide level.<br><br>Leads team on leading the direction that internal virtual team members (brought together around technologies and customer/partner challenges) and stakeholders take with customers/partners by sharing ideas, insights, and strategic, technical input across boundaries, using knowledge of Microsoft architectures and their context in the competitive landscape, and actively pursuing opportunities that grow impact and capabilities of the broader organization. Guides team on serving as an industry-leading expert and driving recognition for Microsoft solutions by initiating and driving presentations and engagements with external and internal audiences (e.g., Tech Connect, Build, Ignite) Oversees team on driving collaborative efforts for contributing to and/or developing intellectual property (IP) and proactively identifying patterns where no IP exists (e.g., CoPilot and AI scenarios) to help build scalable and repeatable models. Initiates and drives external technical and non-technical community events (e.g., conferences, seminars, technical meetups, webcasts, blogs, hackathons) that elevate the Microsoft brand, sharing learnings across internal teams and leading their team to do the same. Coaches team on building an external influencer network, supporting Microsoft’s strategy and represents Microsoft's technology vision at events<br><br><br><br><br><b>Qualifications</b><br>Required/minimum qualificationsBachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>5+ years people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers.<br>Additional or preferred qualificationsBachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 15+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.<br>8+ years experience working in a customer-facing role (e.g., internal and/or external).<br>8+ years experience leading technical projects, teams, or functions.<br>Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).<br>8+ years people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job Summary: <br>
<p>Job Description – Operations Manager Job Title: Operations Manager Reports To: Owner Location: Riyadh, Saudi Arabia Supervision Scope: Approximately 10 employees, including accountants, engineers, maintenance technicians, and procurement officers. Full company team. Purpose of the Role To lead and oversee the day-to-day operations of the family-owned company and its properties, while handling selected private office responsibilities on behalf of the owner due to the family nature of the business, allowing the owner to focus on higher-level strategic matters.</p><br><br> Key Responsibilities: <br>
<ul>
<li>Key Duties and Responsibilities<br>1. Company Operations Management (Core Responsibilities)<br>• Manage the daily workflow of the team (approximately 10 employees) and ensure tasks are completed <br>on time.<br>• Develop simple and effective Standard Operating Procedures (SOPs) suitable for the size of the <br>company.<br>• Monitor performance through task management tools such as Asana, Trello, or similar platforms.<br>2. Property and Tenant Management<br>• Oversee the property portfolio, including buildings, land, farms, rest houses, and commercial facilities.<br>• Manage lease agreements, collections, renewals, and the Saudi "Ejar" platform.<br>• Communicate with tenants and address complaints and requests.<br>3. Maintenance and Minor Construction Works<br>• Supervise preventive and corrective maintenance teams on-site.<br>• Monitor finishing works, minor construction modifications, and renovations.<br>• Coordinate with external contractors and ensure quality of execution and compliance with <br>specifications.<br>4. Procurement and Supply Management<br>• Manage procurement of operational supplies, maintenance materials, and office equipment.<br>• Negotiate with suppliers and maintain an approved supplier database.<br>• Review procurement invoices before payment.<br>5. Human Resources and Team Management<br>• Oversee employees’ attendance, leave management, and daily supervision.<br>• Support recruitment, performance evaluations, and employee file management.<br>• Monitor residency permits (Iqama), insurance matters, and compliance with Ministry of Human <br>Resources regulations.<br>6. Financial Coordination with the Accountant<br>• Follow up with the accountant regarding operating budgets and expense/revenue reports.<br>• Review invoices and payments before obtaining the owner's approval.<br>• Prepare a concise monthly operational report for the owner.<br>7. External Relations<br>• Deal with government entities such as the Municipality, Electricity Company, Water Authority, Civil <br>Defense, and Riyadh Municipality.<br>• Coordinate with legal advisors and external accountants when required.<br>8. Limited Private Office Responsibilities (Due to the Family Business Nature)<br>• Organize selected appointments and administrative follow-ups for the owner related to company <br>business.<br>• Follow up on government transactions related to family-owned company properties.<br>• Manage and archive company documents, contracts, and asset records while maintaining strict <br>confidentiality.<br>• Monitor important renewals such as licenses, registrations, contracts, and subscriptions.<br>• Carry out limited trusted assignments directly delegated by the owner.<br>• Note: These responsibilities represent approximately 20% of the role; the primary focus remains on <br>managing company operations and properties.</li>
</ul>
<br> Requirements: <br>
<ul>
<li>Required Qualifications and Experience</li>
<li>• Bachelor's degree in Business Administration, Engineering, or Facilities Management.</li>
<li>• 7–12 years of experience in operations management, preferably within family-owned or medium-sized </li>
<li>companies.</li>
<li>• Practical experience in property management, maintenance, and procurement.</li>
<li>• Fluency in Arabic and English, with strong computer skills.</li>
<li>• Ability to multitask and work effectively in a family-business environment.</li>
<li>Required Personal Attributes</li>
<li>• Integrity and absolute confidentiality (essential in a family-business environment).</li>
<li>• Initiative and the ability to work independently.</li>
<li>• Strong communication and negotiation skills.</li>
<li>• Maturity and professionalism when dealing with family members and external parties.</li>
<li>• Flexibility and willingness to conduct site visits when required.</li>
<li>Salary and Benefits</li>
<li>• Salary: Approximate and negotiable based on experience and qualifications.</li>
<li>• Benefits: In accordance with Saudi Arabian labor regulations, including medical insurance, annual leave, </li>
<li>and travel tickets as agreed.</li>
</ul>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Senior Infrastructure EngineerJob Summary We are looking for an experienced Senior Infrastructure Engineer to design, implement, maintain, and optimize enterprise IT infrastructure environments.<br> The ideal candidate will have strong hands-on experience across servers, virtualization, cloud platforms, storage, networking, backup, and infrastructure security , with the ability to troubleshoot complex technical issues and ensure high availability and performance of critical systems.<br> Key Responsibilities Design, deploy, configure, and maintain enterprise infrastructure environments.<br> Manage Windows Server and/or Linux systems, including patching, upgrades, performance tuning, and troubleshooting.<br> Administer virtualization platforms such as VMware vSphere/ESXi, Hyper-V, or equivalent technologies .<br> Support cloud and hybrid-cloud environments, particularly Microsoft Azure and/or AWS .<br> Manage Active Directory, Group Policy, DNS, DHCP, and related Microsoft infrastructure services .<br> Configure and maintain enterprise storage, backup, and disaster recovery solutions .<br> Support LAN/WAN infrastructure and coordinate with network and security teams when required.<br> Monitor infrastructure availability, capacity, and performance and proactively address potential issues.<br> Implement infrastructure security standards, access controls, system hardening, vulnerability remediation, and patch management.<br> Troubleshoot complex infrastructure incidents and perform root-cause analysis.<br> Participate in high-availability, disaster recovery, migration, upgrade, and infrastructure transformation projects .<br> Develop and maintain technical documentation, architecture diagrams, procedures, and operational standards.<br> Automate routine infrastructure activities using tools such as PowerShell, Bash, Python, or infrastructure automation platforms .<br> Provide technical guidance and mentoring to junior engineers.<br> Work closely with application, cybersecurity, network, database, and cloud teams to ensure reliable service delivery.<br> Follow ITIL-based processes for incident, problem, change, and configuration management.<br> Requirements Bachelor’s degree in Computer Science, Information Technology, Engineering , or a related field.<br> 3+ years of experience in IT infrastructure/system engineering, including significant experience in enterprise environments.<br> Strong hands-on knowledge of Windows Server and/or Linux administration .<br> Strong experience with VMware, Hyper-V, or similar virtualization technologies .<br> Good knowledge of Active Directory, DNS, DHCP, Group Policy, and identity/access management .<br> Experience with Azure, AWS, or hybrid-cloud infrastructure .<br> Understanding of enterprise networking concepts including TCP/IP, VLANs, routing, firewalls, VPNs, and load balancing .<br> Experience with enterprise SAN/NAS storage, backup, replication, and disaster recovery solutions .<br> Knowledge of infrastructure monitoring and management tools.<br> Strong understanding of high availability, business continuity, security, and infrastructure best practices .<br> Strong troubleshooting, analytical, and root-cause-analysis skills.<br> Ability to manage multiple priorities and work effectively in business-critical environments.<br> Strong communication and stakeholder-management skills.<br> Preferred Qualifications Certifications such as Microsoft Azure, AWS, VMware VCP, Red Hat RHCE, Microsoft, Cisco, or ITIL .<br> Experience with infrastructure automation using PowerShell, Ansible, Terraform, Python, or Bash .<br> Experience supporting large-scale, highly available enterprise environments .<br> Knowledge of container technologies such as Docker and Kubernetes is an advantage.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Position Summary</b></b></p><br><br><p><span>As a <b>Cabin Upgrade Project Engineer</b> within Airbus Customer Services, you will bridge the gap between complex engineering design and flawless project execution. This role is heavily focused on project lifecycle management, planning, and stakeholder coordination, with a strong technical foundation in cabin retrofits. You will be responsible for defining project scopes, managing subcontractors, mitigating risks, and translating highly technical aircraft modification data into actionable business and execution plans—ensuring all cabin retrofit solutions and Service Bulletins are delivered on time, within budget, and to customer expectations.</span></p><br><br><br><p><b><span>Meet the team:</span></b></p><br><br><p><span>Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you’re interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world.</span></p><br><br><br><p><b><span>Your working environment:</span></b></p><br><br><p><span>The Engineering Center in Mobile, Alabama houses hundreds of Airbus engineers who assist in the design and development of Airbus commercial aircraft cabins, including aftermarket upgrades, reconfigurations and services of all product types across the globe.</span></p><br><br><br><p><b><span>How we care for you:</span></b></p><br><br><ul><li><p><span>Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p><span>Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p><span>Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.</span></p><br><br></li><li><p><span>Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</span></p><br><br></li></ul><p><span>At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we support flexible working arrangements to stimulate innovative thinking.</span></p><br><br><br><p><b>Your challenges:</b></p><br><br><ul><li><p><span>Project Architecture: Define clear project objectives, deliverables, and timelines. Translate high-level business requirements into actionable, structured aircraft modification plans.</span></p><br><br></li><li><p><span>Program Enablers: Develop, track, and manage program enablers to ensure timely and high-quality milestones.</span></p><br><br></li><li><p><span>Risk & Dependency Management: Proactively identify technical roadblocks (such as late customer requests or technical scope changes) and develop robust contingency plans to keep delivery schedules on track.</span></p><br><br></li><li><p><span>Subcontractor Oversight: Actively manage external subcontractors, closely tracking deliverables, costs, and schedule adherence.</span></p><br><br></li><li><p><span>Stakeholder Communication: Serve as the primary translator and liaison between non-technical stakeholders and highly technical engineering teams, conveying complex updates in business-friendly terms.</span></p><br><br></li><li><p><span>Technical Translation: Apply a deep understanding of the aircraft modification lifecycle, including the technical nuances of Service Bulletin (SB) embodiment, to optimize project workflows.</span></p><br><br></li><li><p><span>Interface Management: Provide a strong operational liaison between internal teams and international Airbus departments.</span></p><br><br></li></ul><ul><li><p><span>Design Engineering: 20%</span></p><br><br></li><li><p><span>Cabin Retrofits: Develop cabin retrofit solutions ranging from global architecture definition to detailed technical design.</span></p><br><br></li><li><p><span>Engineering Drawings: Oversee and create retrofit engineering drawings with a strict focus on speed, quality, and cost optimization.</span></p><br><br></li><li><p><span>Kit Definition: Determine, review, and specify the exact parts kits required to support physical modification designs.</span></p><br><br></li></ul><ul><li><p><span>Certification & Compliance: 10%</span></p><br><br></li><li><p><span>Certification Planning: Maintain a solid technical understanding of the aircraft certification plan development process.</span></p><br><br></li><li><p><span>Regulatory Support: Support the formal aircraft certification process as required to achieve airworthiness compliance.</span></p><br><br></li></ul><ul><li><p><span>Customer & Fleet Support: 10%</span></p><br><br></li><li><p><span>Hangar Support: Provide direct technical support to on-site modification teams, including active deployment to customer airlines or MRO facilities during embodiment.</span></p><br><br></li><li><p><span>Query Resolution: Responsively resolve technical queries arising during and after the delivery of engineering work instructions and kit shipments.</span></p><br><br></li><li><p><span>Other Duties: Perform other operational and engineering duties as assigned to support the business.</span></p><br><br></li></ul><br><ul><li><p><span>Other duties as assigned: 5%</span></p><br><br></li></ul><br><p><b>Your boarding pass:</b></p><br><br><ul><li><p><span>Bachelor’s Degree-Engineering: (Mechanical /Aeronautic/Civil /Electrical Engineering)</span></p><br><br></li></ul><br><ul><li><p><span>Bachelor’s Degree: Minimum of 3 years of engineering experience; OR Master’s Degree: Minimum of 2 years of engineering experience.</span></p><br><br></li><li><p><span>Authorized to Work in the US</span></p><br><br></li></ul><br><ul><li><p><span>Core Track Record: Direct exposure to project or program engineering methodologies.</span></p><br><br></li></ul><ul><li><p><span>CAD Skills: Proven ability to create, interpret, and review designs using industry-standard CAD tools (e.g., CATIA).</span></p><br><br></li></ul><br><ul><li><p><span>Airline / MRO experience desired</span></p><br><br></li></ul><ul><li><p><span>Aircraft Cabin related experience.</span></p><br><br></li></ul><ul><li><p><span>Python or other programming language experience</span></p><br><br></li><li><p><span>Practical airline, hangar, or MRO environment experience.</span></p><br><br></li></ul><ul><li><p><span>Specific experience related to Aircraft Cabin interiors or modifications.</span></p><br><br></li></ul><ul><li><p><span>Professional Project Management Certification (PMP).</span></p><br><br></li></ul><ul><li><p><span>Basic programming or coding experience.</span></p><br><br></li></ul><ul><li><p><span>Ability to build and maintain an internal network with colleagues globally</span></p><br><br></li></ul><ul><li><p><span>Ability to interpret an extensive variety of technical aircraft topics</span></p><br><br></li><li><p><span>Excellent communication, coordination, and organization skills</span></p><br><br></li><li><p><span>Service Bulletins: General knowledge of the Service Bulletin production process, alongside the ability to read, interpret, and cross-reference SBs, Bills of Materials (BOM), and customer modification requirements.</span></p><br><br></li><li><p><span>Technical Publications (Preferred): Experienced in navigating and using industry-standard Illustrated Parts Catalogs (IPC) and ATA Technical Manuals (AMM, SRM, etc.).</span></p><br><br></li></ul><ul><li><p><span>Regulatory Frameworks (Preferred): Familiarity with FAA and/or EASA regulations with respect to aircraft parts procurement, technical documentation, and product traceability.</span></p><br><br></li></ul><ul><li><p><span>Synthesis: Exceptional analytical agility with the ability to interpret an extensive variety of complex technical aircraft topics.</span></p><br><br></li></ul><br><ul><li><p>G<span>lobal Networking: Natural ability to build, nurture, and maintain a proactive internal network with colleagues across global Airbus sites.</span></p><br><br></li><li><p><span>Teamwork: A strong team player with the relationship-building skills required to align colleagues, airline clients, external partners, and airworthiness authorities.</span></p><br><br></li></ul><ul><li><p><span>Communication Style: Possesses a synthetic mindset (distilling complex data into clear summaries) balanced with professional assertiveness. Demonstrates high-level listening and oral skills when leading discussions on technical issues and solutions.</span></p><br><br></li></ul><ul><li><p><span>Executive Presentation: Flawless written and verbal communication in technical English, with the ability to confidently present clear project status, risks, and strategies directly to the management team.</span></p><br><br></li><li><p><span>General knowledge on service bulletin production process</span></p><br><br></li></ul><br><ul><li><p><span>Ability to read and interpret service bulletin, bill of materials, modification requirements</span></p><br><br></li></ul><ul><li><p><span>Highly proficient in Google Workspace / Google Suite products for documentation and project tracking.</span></p><br><br></li></ul><br><ul><li><p>Level of Decision Making: (Level/Impact of decision making: strategic, tactical, operational)</p><br><br></li></ul><br><ul><li><p><span>In depth knowledge in project management to identify impact on stakeholders and make the best possible decision for the project</span></p><br><br></li></ul><ul><li><p><span>Utilize information from various sources to develop new approaches to mitigate risks</span></p><br><br></li><li><p><span>Strategic PM: In-depth knowledge of project management frameworks to predict downstream impacts on stakeholders and make optimal, objective decisions for the project.</span></p><br><br></li></ul><ul><li><p><span>Risk Mitigation: Proven ability to pull data from disparate, varied sources to develop innovative risk-mitigation approaches.</span></p><br><br></li></ul><br><ul><li><p><span>Scope: Provide end-to-end engineering and project solutions on cabin modifications to directly support the Service Bulletin production lifecycle.</span></p><br><br></li></ul><ul><li><p><span>Internal Contacts: Collaborate cross-functionally across various organizations within Airbus Customer Services and global Line-Fit production organizations.</span></p><br><br></li></ul><ul><li><p><span>External Contacts: Interface directly with airline customers throughout project lifecycles to masterfully understand, manage, and meet customer expectations.</span></p><br><br></li></ul><br><ul><li><p><span>Involved, negotiation type communication on a regular basis with internal and external parties</span></p><br><br></li></ul><br><p><b><b>Travel Required</b></b></p><br><br><ul><li><p><span>Up to 10 % (Domestic and International)</span></p><br><br></li></ul><br><br><p><b>Physical Requirements: </b></p><br><br><ul><li><p><span>Onsite or remote: Onsite 100%</span></p><br><br></li><li><p><span>Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.</span></p><br><br></li><li><p><span>Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. </span></p><br><br></li><li><p><span>Speaking: able to speak in conversations and meetings, deliver information and participate in<span>communications. </span></span></p><br><br></li><li><p><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></p><br><br></li><li><p><span>Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. </span></p><br><br></li><li><p><span>Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.</span></p><br><br></li><li><p><span>Sitting: able to sit for long periods of time in meetings, working on the computer. </span></p><br><br></li><li><p><span>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.</span></p><br><br></li><li><p><span>Standing: able to stand for discussions in offices or on the production floor. </span></p><br><br></li><li><p><span>Travel: able to travel independently and at short notice.</span></p><br><br></li><li><p><span>Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.</span></p><br><br></li><li><p><span>Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site.</span></p><br><br></li></ul><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas Customer Services, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Customer Eng.&Technical Support&Services <JF-CS-PS><p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p> Aftersales Operations Management</p><ul><li>Manage the overall day-to-day operations of the Aftersales Department.</li><li>Develop and implement annual, monthly, and daily operational plans.</li><li>Ensure all service centers and workshops are fully operational and properly equipped.</li><li>Monitor workshop capacity, productivity, and utilization.</li><li>Optimize the vehicle reception, diagnosis, repair, quality control, and delivery process.</li><li>Reduce customer waiting time and vehicle turnaround time.</li><li>Ensure all repairs are completed according to approved technical standards.</li><li>Identify operational bottlenecks and implement corrective actions.</li></ul><p>B. Workshop & Technical Service Management</p><ul><li>Oversee mechanical, electrical, electronic, diagnostic, and preventive maintenance operations.</li><li>Monitor technician productivity and efficiency.</li><li>Ensure proper use of diagnostic equipment and workshop tools.</li><li>Monitor recurring technical problems and implement corrective measures.</li><li>Ensure compliance with manufacturer technical procedures and service bulletins.</li><li>Establish and monitor final vehicle inspection procedures.</li><li>Reduce repeat repairs and customer comebacks.</li><li>Maintain high standards of workmanship and technical quality.</li></ul><p>C. Spare Parts Management</p><ul><li>Manage spare parts operations, including purchasing, inventory, storage, and issuance.</li><li>Ensure availability of fast-moving and critical spare parts.</li><li>Establish appropriate minimum and maximum stock levels.</li><li>Monitor stock accuracy and conduct regular inventory checks.</li><li>Reduce obsolete, slow-moving, and non-moving inventory.</li><li>Improve inventory turnover.</li><li>Coordinate with Procurement and suppliers to improve pricing and availability.</li><li>Monitor spare parts margins and profitability.</li></ul><p>D. Warranty Management</p><ul><li>Manage all warranty operations and claims.</li><li>Ensure warranty claims are submitted accurately and within required timelines.</li><li>Monitor warranty receivables and claim settlements.</li><li>Reduce rejected warranty claims.</li><li>Analyze reasons for claim rejection and implement corrective actions.</li><li>Ensure compliance with manufacturer warranty policies and procedures.</li><li>Maintain accurate warranty documentation and records.</li></ul><p>E. Customer Experience & Satisfaction</p><ul><li>Develop and maintain a high-quality customer experience throughout the service journey.</li><li>Monitor Customer Satisfaction Index (CSI), NPS, complaints, and customer feedback.</li><li>Establish effective customer complaint handling procedures.</li><li>Ensure critical customer complaints are resolved promptly.</li><li>Conduct root-cause analysis of recurring complaints.</li><li>Develop customer retention and loyalty initiatives.</li><li>Implement customer follow-up programs after service completion.</li><li>Improve customer retention and repeat-service rates.</li></ul><p>F. Financial & Profitability Management</p><ul><li>Prepare and manage the Aftersales annual operating budget.</li><li>Achieve monthly and annual revenue and profitability targets.</li><li>Monitor gross profit and margins for labor, parts, and services.</li><li>Control operational expenses and identify cost-saving opportunities.</li><li>Improve workshop capacity utilization and revenue generation.</li><li>Increase revenue from preventive maintenance and additional services.</li><li>Monitor Average Repair Order (ARO) value.</li><li>Analyze branch/service center profitability.</li><li>Prepare financial and operational forecasts.</li></ul><p>G. Aftersales Sales Development</p><ul><li>Develop Upselling and Cross-selling opportunities within service centers.</li><li>Increase sales of:</li><li>Preventive maintenance services.</li><li>Tires.</li><li>Batteries.</li><li>Accessories.</li><li>Vehicle care services.</li><li>Maintenance contracts.</li><li>Extended warranty products.</li><li>Additional repair and maintenance services.</li><li>Train Service Advisors to identify customer needs and recommend appropriate services.</li><li>Monitor service recommendation conversion rates.</li><li>Develop campaigns to increase customer return visits.</li></ul><p>H. People Management & Development</p><ul><li>Lead, manage, and motivate Aftersales teams.</li><li>Establish clear objectives and KPIs for all employees.</li><li>Conduct periodic performance reviews.</li><li>Identify staffing requirements and workforce gaps.</li><li>Participate in recruitment and selection of key employees.</li><li>Develop training and development plans.</li><li>Improve technical and customer-service capabilities.</li><li>Develop succession plans for critical positions.</li><li>Ensure compliance with company HR policies and procedures.</li></ul><p>I. Reporting & Performance Analysis</p><p>Prepare and review regular management reports covering:</p><ul><li>Aftersales revenue.</li><li>Gross profit and margin.</li><li>Number of vehicles serviced.</li><li>Number of repair orders.</li><li>Average Repair Order (ARO).</li><li>Technician productivity.</li><li>Workshop utilization.</li><li>Labor hours available vs. sold.</li><li>Repeat repair / comeback rate.</li><li>Customer satisfaction and NPS.</li><li>Customer complaints.</li><li>Spare parts sales.</li><li>Inventory turnover.</li><li>Obsolete and slow-moving parts.</li><li>Warranty claims.</li><li>Warranty rejection rate.</li><li>Operating expenses.</li><li>Budget vs. actual performance.</li><li>Branch and service center profitability.</li><li><br></li></ul> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong leadership abilities to guide and motivate a team towards achieving common goals.</li><li>Excellent communication skills, both verbal and written, to effectively interact with clients and team members.</li><li>Analytical skills to assess service metrics and derive actionable insights for improvement.</li><li>Project management skills to oversee multiple initiatives and ensure timely execution.</li><li>Customer-focused mindset to prioritize client satisfaction and build lasting relationships.</li><li>Problem-solving skills to address and resolve customer issues promptly and effectively.</li><li>Proficiency in using CRM software and other tools to manage aftersales processes efficiently.</li></ul></div>
Responsibilities Lead EOC operations and coordinate 24x7 IT infrastructure monitoring. Manage technical teams, resource allocation, schedules, and team development. Lead major and critical incident and problem resolution. Coordinate Server, Network, Client Platform, Security, and Infrastructure teams during major incidents. Monitor alerts and coordinate escalation, disaster recovery, service restoration, and maintenance activities. Perform root-cause analysis and ensure corrective actions are implemented. Coordinate planned changes, maintenance, testing, and operational activities. Maintain operational procedures, documentation, and service records. Coordinate with technical teams, service management, and vendors. Participate in on-call support for critical incidents when required.<br>Requirements BSc. degree in Computer Science, IT, or related field.5+ years of experience in IT Operations / EOC / Infrastructure Operations. Proven experience leading technical teams. Experience with Servers, Networking, and Client Platforms. Strong understanding of IT Service Management / ITIL practices. Experience with 24x7 infrastructure monitoring and operations. Strong incident management, troubleshooting, and Root Cause Analysis skills. Ability to manage multiple technologies and teams in a high-pressure environment. Strong communication and coordination skills. Willingness to work onsite in Riyadh or offshore, depending on project requirements.