Cisco Network Engineer Jobs in Saudi

Resident Engineer – Optical Transport / DWDMLocation: Jeddah, Saudi Arabia Employment Type: Yearly Renewable Contract Immediate Joiners Preferred Role Overview We are seeking an experienced Resident Engineer – Optical Transport/DWDM to oversee installation, commissioning, testing, acceptance, and handover of optical transmission infrastructure across Cable Landing Stations (CLS) and Data Centres.<br>Key Responsibilities Supervise optical transport/DWDM installation and commissioning activities carried out by contractors/vendors. Oversee racks, power, fibre routing, ODF/MMR termination, labelling, and documentation. Witness and validate optical acceptance testing including OTDR, Insertion Loss, ORL, Optical Power, OSNR, Chromatic Dispersion and PMD. Identify design/installation deviations, raise NCRs/non-conformities, and drive corrective actions. Manage punch lists, MOPs, method statements, permits-to-work, and site activities. Verify as-built drawings, installation records, fibre/cable/ODF/interface documentation. Prepare daily/weekly site reports and coordinate with vendors, site owners and CLS operators. Support commissioning, final acceptance and technical handover while ensuring no impact to live network services.<br>Requirements Bachelor's degree in Telecommunications, Electrical/Electronics Engineering or related discipline.8+ years of field experience in Optical Transport/Transmission implementation.3+ years supervising telecom contractors/vendors on behalf of an operator/client. Strong experience in DWDM/OTN, optical testing, commissioning and acceptance. Hands-on experience in Cable Landing Stations and/or Data Centres. Experience with OTDR, OSNR, ORL, optical power, fibre/ODF and MMR. Strong vendor management, site supervision, NCR and punch-list closure experience. Experience working in live telecom environments. English mandatory; Arabic preferred.<br>Preferred Certifications Nokia/Ciena/Infinera/Huawei DWDM, CCNP/CCIE Service Provider, PMP/PRINCE2, CDCP/CDCS, BICSI/FOA or equivalent certifications will be an advantage.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Responsibilities: Administrating and Operating Network Security Devices Maintain expert knowledge of security technologies, leading the delivery of process and system improvements, driving implementation of continuous improvement plans and ensuring best practices are shared across the team. Continuous identification, enhancement and improvement of un-utilized features in current security solution to maximum value Design and architect of security solutions across on-premises and cloud environments. Problem-solving skills for quickly uncovering and fixing network and security flaws Ensure security solutions patched and up to date Identify gaps and opportunities as part of continuous improvement to ensure high standards of security and performance. Lead a team of network security engineers Qualifications: at least 4-6+ years of Security experience in the following technologies/fields: Next Generation Firewall experience (like Fortinet, Palo Alto FW, Sophos, F5: ASM LTM, FireEye EX/NX, Proofpoint, Aruba ClearPass, Forcepoint Proxy, Infoblox DNS Security, Pulse Secure VPN, and Cloud Flare) Intrusion protection/detection systems Web? Application Firewall Load Balancer (e.g. F5 LTM) Cisco ISE NAC, NDR, Sandbox and AlgoSec proxy solution and email gateway. packet capture and analysis methodologies. Preference would be given to candidates with certifications like CISSP, CCIE-Sec , F5,</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Job Purpose To lead the design, deployment, and support of secure and scalable enterprise wireless networks, with a focus on Cisco Wireless LAN Controllers (WLCs), Cisco DNA Center, and ISE integration. This role requires deep technical knowledge in Wi-Fi technologies, RF engineering, and wireless security, with an emphasis on Wi-Fi 6/6E standards and Cisco Catalyst 9800 infrastructure.<br>Key Responsibilities Design, implement, and optimize enterprise Wi-Fi networks using Cisco Catalyst 9800 WLCs, DNA Center, and Cisco ISE. Perform RF planning and site surveys using tools like Ekahau or Air Magnet to ensure optimal coverage and performance. Troubleshoot and resolve complex wireless issues related to coverage, interference, roaming, and authentication. Configure and fine-tune Wi-Fi 6/6E networks, including knowledge of 802.11ax and related standards. Optimize wireless roaming and client experience using 802.11r/k/v, and ensure support for voice/video QoS over Wi-Fi. Apply security standards and policies, including 802.1X, WPA3, and ISE integration for secure authentication. Perform spectrum analysis and RF tuning to diagnose and resolve interference or channel planning issues. Utilize Cisco Wireless Assurance and analytics tools for monitoring, alerting, and performance improvements. Collaborate with cross-functional teams in network, security, and mobility to ensure seamless wireless integration. Develop and maintain detailed wireless documentation, including designs, configurations, and testing reports.(Preferred) Implement automation and wireless scripting via Python or APIs to streamline deployment and configuration.<br>Required Skills and Qualifications Essential Active Cisco Certified Internetwork Expert – Wireless (CCIE Wireless). MUSTStrong hands-on experience with Cisco Catalyst 9800 WLCs and Cisco DNA Center. Proficient in Wi-Fi 6/6E (802.11ax) technologies, protocols, and security models. Expertise in RF design, coverage planning, and spectrum analysis. Deep understanding of 802.1X, WPA3, and ISE-based wireless security policies. Experience with wireless roaming optimization protocols (802.11r, k, v). Working knowledge of QoS for wireless voice/video applications. Proficiency in wireless troubleshooting and performance tuning.<br>Preferred Experience with wireless automation (Python/API scripting). Familiarity with Cisco wireless assurance tools and telemetry analysis. Exposure to multivendor wireless environments (e.g., Aruba, Meraki as complementary tech). Experience in high-density deployments (e.g., campuses, stadiums, large enterprises).<br>Behavioral Competencies Strong problem-solving and analytical thinking under pressure. Excellent communication and stakeholder engagement skills. Detail-oriented with a commitment to documentation and best practices. Ability to lead and mentor junior engineers and drive wireless design standards.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Meet the team</b></p><br><br><p>Splunk Professional Services (PS) is a growing and dynamic organization which plays a key role in the success of our customers. Our Customer Program Managers lead customers and partners through their Splunk journey from discovery through implementation of sophisticated solutions using a combination of management and technical skills. They are highly organized, strong communicators and have a real passion for driving successful customer outcomes. If you possess the ability to establish relationships with both internal and external stakeholders, run a portfolio of medium to high complexity customer projects and have established experience in commercial negotiations, project management procedures, consulting, and leading technology implementation projects, then this role may be exactly the challenge you are seeking.</p><br><br><br><p><b>Your Impact</b></p><br><br><ul><li>Build customer trust through professional leadership, management and reporting of complex projects from kick off to successful delivery and close out</li><li>Build and maintain project plans, including project P&amp;L, outlining tasks, landmark dates and allocation of resources aligned to statements of work (SOWs)</li><li>Implement and maintain detailed project reporting, including Project burn rate, progress against plan, risks, dependencies and assumptions ensuring this is clearly reported to the key customer stakeholders</li><li>Understand and assess the impact of any customer specific requirements, including any specific security and onboarding requirements (i.e. background checks, fingerprints, badging, network access, etc.)</li><li>Identify and promote opportunities for Splunk products and services to meet additional customer requirements</li><li>Maintain a regular cadence with the sales teams to understand the upcoming opportunities and the requirements for PS engagement</li><li>Collaborates with Sales Engineering to ensure PS is engaged in a timely manner to have sight of and the ability to influence technical detail and content</li><li>Build customer confidence in outcomes through using methodologies, blueprints, templates, Service Offerings and successful experiences with related solutions</li><li>Understands at a high-level the solution options available to meet customer requirements and know how to leverage the relevant SMEs to ensure outcomes are clearly defined and customer expectations set</li><li>Effectively executes the RFP/SOW process in partnership with the sales teams and supporting PS teams</li><li>Maintains accurate and up-to-date reporting, documentation, and system information to ensure there is accurate forecasting of both bookings and revenue</li><li>Active involvement in remediation of customer problems, serving as customer advocate to ensure problems are effectively and rapidly resolved</li></ul><br><p><b>Desired Skills and Experience:</b></p><br><br><ul><li>Bachelor’s degree in technology, marketing, management or equivalent field</li><li>5-10 years of proven experience in service and / or software sales or program management</li><li>Strong understanding of lifecycle service, professional services and enterprise software agreements</li><li>Ability to manage multiple customer personas and tailor communications accordingly both verbally and written</li><li>Demonstrated leadership skills with experience managing teams and driving critical initiatives</li><li>Proficient in forecasting, market analysis, and customer satisfaction metrics</li><li>Proven experience leading delivery of sophisticated customer projects with cross-functional teams using waterfall and agile project delivery methodologies</li><li>Professional Services tools familiarity; Professional Services Automation, CRM, Project Management tools, such as FinancialForce, Salesforce, Jira, etc.</li><li>Technical competence; able to translate most customer requirements into proposals with minimal support from consultants / architect</li><li><b>Nature of work:&nbsp;Hybrid Full time</b></li></ul><ul><li><b>Hours of work:&nbsp;</b>48 hours per week</li><li><b>Benefits:&nbsp;</b>Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more.&nbsp;</li><li><b>Application start and end date:&nbsp;</b>4th August for 3-4 weeks</li></ul><br>Why Cisco?&nbsp;<p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.&nbsp;</p><br><br><p>We are Cisco, and our power starts with you.&nbsp;</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Overview The role drives the delivery of Field Service operations across the Saudi Snacks Foods locations including 2 manufacturing locations and the Executive Leadership located in Riyadh HO.The role works closely with Sector/Global IT support teams and 3rd party providers to ensure Service Levels and Customer Expectations are achieved and to ensure stability of IT Infrastructure.The role has a strong customer facing component and is the first escalation point for Saudi Snacks Foods users' community.The role involves some project work which requires strong communication skills and the ability to prioritize workload and liaise with people across all functions and levels of the PepsiCo business. Responsibilities Deliver high standard of customer service to IT customers and vendors in a professional manner ensuringevery contact fosters a positive image of the IT team whilst complying to and enforcing IT policies and procedures. • Manage Field Services tickets, prioritize Incidents and Requests based on urgency and impact andallocate appropriately within the Field Services team or escalate to backline teams as required. • Track progress of Field Services tickets and resolve roadblocks to ensure courteous, timely, and effectiveresolution in line with SLA's, users' expectations, and quality standards. • Collaborate with the members of the IT operations team to drive operational stability across the SSFLapplications and infrastructure. • Provide regular management updates to stakeholders capturing service availability of IT services. • Support broader IT team by assisting in successful delivery of IT/business projects • Participate in investigations of Critical Incidents and implement workarounds to minimize businessimpact. • Maintain health of infrastructure systems keeping upgrades and patches current • Manage and collaborate with 3rd party suppliers to ensure quality is in line with expectations. • Review and approve Network LLD. Qualifications Experience/Competencies Required: Education: Bachelor's degree in Computer Science, or related fieldCCNA or CCNP valid certificateScope and Years of Experience: • 5+ years of related IT business work experience in a large-scale corporate environment • ITIL experience and Service Delivery qualificationLanguage ProficiencyVery good English for communication with stakeholders with Pepsico globallyTechnical Skills: • Strong Office 365 knowledge and experience • Video Conferencing - Zoom and Polycom • Compute skills (Servers, Storage, etc.) • Networking skills • Knowledge of IT process frameworks, supporting roles and toolsOther Skills: • Excellent remote collaboration skills • Experience working in a matrix organization with diverse priorities • Experience dealing with multiple vendors • Excellence in execution through proper prioritization of projects • Ability to multi-task, collaborate effectively with others and meet deadlines • Strong interpersonal skills and ability to successfully interact with everyone in the business • An appetite for continuous improvement and adding value to the business.</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >Linnk Group is seeking a <strong >Resident Engineer – Optical Transport / DWDM</strong> for a contract position in Jeddah, Makkah. This role involves overseeing the installation, commissioning, testing, acceptance, and handover of optical transmission infrastructure within Cable Landing Stations (CLS) and Data Centres.</p> <h3 >Key Responsibilities</h3> <ul > <li >Supervise optical transport/DWDM installation and commissioning activities performed by contractors and vendors.</li> <li >Oversee racks, power, fibre routing, ODF/MMR termination, labelling, and documentation processes.</li> <li >Witness and validate optical acceptance testing, including OTDR, Insertion Loss, ORL, Optical Power, OSNR, Chromatic Dispersion, and PMD.</li> <li >Identify design and installation deviations, raise Non-Conformity Reports (NCRs), and drive corrective actions.</li> <li >Manage punch lists, Method of Procedures (MOPs), method statements, permits-to-work, and site activities.</li> <li >Verify as-built drawings, installation records, and fibre/cable/ODF/interface documentation.</li> <li >Prepare daily and weekly site reports and coordinate with vendors, site owners, and CLS operators.</li> <li >Support commissioning, final acceptance, and technical handover while ensuring no impact to live network services.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Telecommunications, Electrical/Electronics Engineering, or a related discipline.</li> <li >8+ years of field experience in Optical Transport/Transmission implementation.</li> <li >3+ years of experience supervising telecom contractors/vendors on behalf of an operator or client.</li> <li >Strong experience in DWDM/OTN, optical testing, commissioning, and acceptance.</li> <li >Hands-on experience in Cable Landing Stations and/or Data Centres.</li> <li >Experience with OTDR, OSNR, ORL, optical power, fibre/ODF, and MMR.</li> <li >Strong vendor management, site supervision, NCR, and punch-list closure experience.</li> <li >Experience working in live telecom environments.</li> </ul> <h3 >Preferred Certifications</h3> <p >Certifications such as Nokia/Ciena/Infinera/Huawei DWDM, CCNP/CCIE Service Provider, PMP/PRINCE2, CDCP/CDCS, BICSI/FOA, or equivalent will be considered an advantage.</p> <h3 >Work Type and Location</h3> <p >This is a contract position based in Jeddah, Makkah. The role requires on-site supervision and coordination within Cable Landing Stations and Data Centres.</p> <h3 >Application Process</h3> <p >Salary for this position will be disclosed during the interview process.</p>

<h3 >About the Role</h3> <p >Linnk Group is seeking a <strong >Resident Engineer – Optical Transport / DWDM</strong> for a contract position in Jeddah, Makkah. This role involves overseeing the installation, commissioning, testing, acceptance, and handover of optical transmission infrastructure within Cable Landing Stations (CLS) and Data Centres.</p> <h3 >Key Responsibilities</h3> <ul > <li >Supervise optical transport/DWDM installation and commissioning activities performed by contractors and vendors.</li> <li >Oversee racks, power, fibre routing, ODF/MMR termination, labelling, and documentation processes.</li> <li >Witness and validate optical acceptance testing, including OTDR, Insertion Loss, ORL, Optical Power, OSNR, Chromatic Dispersion, and PMD.</li> <li >Identify design and installation deviations, raise Non-Conformity Reports (NCRs), and drive corrective actions.</li> <li >Manage punch lists, Method of Procedures (MOPs), method statements, permits-to-work, and site activities.</li> <li >Verify as-built drawings, installation records, and fibre/cable/ODF/interface documentation.</li> <li >Prepare daily and weekly site reports and coordinate with vendors, site owners, and CLS operators.</li> <li >Support commissioning, final acceptance, and technical handover while ensuring no impact to live network services.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Bachelor's degree in Telecommunications, Electrical/Electronics Engineering, or a related discipline.</li> <li >8+ years of field experience in Optical Transport/Transmission implementation.</li> <li >3+ years of experience supervising telecom contractors/vendors on behalf of an operator or client.</li> <li >Strong experience in DWDM/OTN, optical testing, commissioning, and acceptance.</li> <li >Hands-on experience in Cable Landing Stations and/or Data Centres.</li> <li >Experience with OTDR, OSNR, ORL, optical power, fibre/ODF, and MMR.</li> <li >Strong vendor management, site supervision, NCR, and punch-list closure experience.</li> <li >Experience working in live telecom environments.</li> </ul> <h3 >Preferred Certifications</h3> <p >Certifications such as Nokia/Ciena/Infinera/Huawei DWDM, CCNP/CCIE Service Provider, PMP/PRINCE2, CDCP/CDCS, BICSI/FOA, or equivalent will be considered an advantage.</p> <h3 >Work Type and Location</h3> <p >This is a contract position based in Jeddah, Makkah. The role requires on-site supervision and coordination within Cable Landing Stations and Data Centres.</p> <h3 >Application Process</h3> <p >Salary for this position will be disclosed during the interview process.</p>

<ul><li>Install, configure, and maintain telephone systems, including PBX, VoIP, and related hardware, ensuring seamless communication for users.</li><li>Diagnose and resolve complex network and telecommunication issues, minimizing downtime and maintaining service quality.</li><li>Perform routine maintenance and upgrades on network infrastructure, including routers, switches, and cabling, to ensure optimal performance and security.</li><li>Test and troubleshoot network connectivity, voice quality, and data transmission problems, utilizing diagnostic tools and equipment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>Possess a High School Diploma or equivalent; Associate's or Bachelor's degree in a technical field is a plus.</p></li><li><p>Hold relevant certifications such as CompTIA Network+, CCNA, or equivalent telecommunication certifications.</p></li><li><p>Demonstrate 5 years of hands-on experience in installing, troubleshooting, and maintaining telecommunication and network systems.</p></li><li><p>Experience working within a corporate or service provider environment, understanding enterprise-level infrastructure.</p></li></ul>

We’re Hiring: Senior Load Balancer Specialist ???? | F5 Expert | Join our Infrastructure Team!<br>Are you an expert in F5 BIG-IP technologies with a proven track record of successful implementations? We are looking for a Senior Load Balancer Specialist to oversee and manage our load balancing services and ensure high performance and availability.<br>Key Responsibilities:Implementation & Management: Lead the execution and management of load balancing projects (F5 LTM, APM, GTM). Configuration: Create and manage virtual servers, pools, nodes, and monitors. Security: Implement SSL Certificates and perform LTM SSL offloading to secure F5 configurations. Customization: Develop and manage i Rules, i Apps, and i Control to customize traffic behavior. Maintenance: Perform daily operational tasks, firmware upgrades (TMOS), and proactive maintenance via ITSM. Troubleshooting: Diagnose and resolve complex F5 network issues in coordination with the team. Integration: Work with Linux systems, shell command lines (TMSH), and ensure alignment with Firewall and IPS policies.<br>What We’re Looking For:Experience: 5+ years in implementing and monitoring load balancing systems, with at least 3 full-scale projects completed within KSA. Technical Mastery: Deep knowledge of F5 (LTM, APM, GTM), TMOS, and Big-IP configurations. Network Foundations: Strong understanding of Linux, Firewalls, and IPS. Education: Bachelor’s degree in Computer Engineering, Computer Science, or a related field. Certifications (Mandatory): * F5 BIG-IP Certified Administrator. CCNP Data Center (or equivalent). CCIE (Data Center, Enterprise, or Infrastructure) is highly preferred. Languages: Professional fluency in both Arabic and English.

???? Location: Riyadh, Saudi Arabia???? Employment Type: Permanent<br><br>About the Role We are seeking a skilled Security Network Specialist to join our team in Riyadh. The successful candidate will be responsible for designing, implementing, and maintaining enterprise network security solutions across multiple security platforms. This role requires strong hands-on experience with firewall technologies, network security architecture, troubleshooting, and technical documentation<br>. Key Responsibilities Design, implement, and support network security solutions. Configure and manage:Fortinet Forti Gate Firewalls Palo Alto Networks Firewalls Cisco ASA and Firepower Firewalls Deploy and maintain VPN solutions (IPSec and SSL VPN). Implement network segmentation and secure zone architectures. Manage and optimize Intrusion Prevention Systems (IPS) and Web Application Firewalls (WAF). Perform security assessments and risk analyses. Troubleshoot and resolve complex network security issues. Collaborate with internal teams and customers to deliver projects successfully. Monitor security events and support incident response activities. Prepare and maintain technical and project documentation, including:Customer Requirement Documents (CRD) High-Level Design (HLD) Low-Level Design (LLD) System Implementation Plans (SIP) User Acceptance Testing (UAT) As-Built Documentation Requirements Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field.2–3 years of experience in Network Security Engineering. Hands-on experience with Fortinet, Palo Alto, and Cisco security solutions. Strong understanding of:Firewalls VPN Technologies IPSWAFNetwork Security Architecture Experience creating technical documentation and design deliverables. Excellent troubleshooting and analytical skills. Strong communication and stakeholder management abilities. Preferred Certifications Fortinet NSE / FCSS / FCXPalo Alto PCNSECisco CCNP Security Other relevant cybersecurity certificatio

<p>Meet the Team Join Cisco s Solutions Engineering team in Saudi Arabia, focused on Public Sector where innovation and impact meet national transformation. As part of the KSA Sales organization, you ll collaborate with some of the brightest minds in technology, partnering with Account Managers and cross-functional experts to design solutions that drive the Kingdom s digital vision and drive the mega projects in the country. Our team culture thrives on trust, collaboration, and technical excellence, empowering every member to deliver meaningful outcomes for our customers and communities.</p><p>Your Impact As a Solutions Architect at Cisco KSA-Public Sector, you will play a key role in shaping the technology strategies of our Public Sector clients. Working in a pre-sales capacity, you will partner closely with Account Managers to develop tailored, business-driven solutions and articulate the financial and strategic value of Cisco s portfolio. You ll deliver technical presentations, lead proof-of-concepts, and design architectures that demonstrate Cisco s innovation across networking, security, cloud, and automation. Your ability to translate business needs into technology outcomes will position Cisco as a trusted advisor to Saudi Arabia s government and enterprise stakeholders.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>10+ years of relevant experience in pre-sales, solution design, or systems engineering.</li><li>Deep expertise in Cisco technologies or equivalent competitor solutions.</li><li>Strong understanding of networking, security, data center, and cloud domains.</li><li>Proven experience engaging with enterprise or public-sector clients.</li><li>Bachelor s degree in Computer Science, Computer Engineering, or a related field.</li><li>CCIE certification preferred.</li><li>Advanced knowledge in SD-WAN, ACI, DNA, SASE, AI, Cloud, Automation, and Digital Transformation.</li><li>Experience with AI/ML, Cloud-Native applications, Kubernetes, and Docker preferred.</li><li>Familiarity with MLOps, AIOps, and and programming/scripting capabilities.</li><li>Strong understanding of Cisco technologies and architecture, with proven cross-architecture experience to translate client objectives into comprehensive solutions across Cisco s full portfolio.</li><li>Ability to simplify complex technical concepts for both technical and non-technical audiences, coupled with strong executive-level communication skills.</li><li>Solid experience engaging directly with customers, applying consultative selling techniques, understanding financial pain points, and aligning solutions with customer business models to drive value realization and adoption.</li><li>Fluent in English; Arabic proficiency is a plus.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><strong>About the Role</strong></p><br> <p>The Technology Support Lead ensures that the university’s classroom technologies, collaboration platforms, and end-user computing environments reliably support teaching, learning, research, and administrative operations. By overseeing daily operations and guiding a team of AV and EUC specialists, the role ensures that technology services are consistent, standardized, and aligned with institutional priorities. Through strong stakeholder engagement and continuous improvement, the position enhances user experience and drives service excellence across the University.</p><br> <p><strong>Responsibilities</strong></p><br> <ul> <li>Lead and supervise a team of AV engineers, EUC specialists, and technicians, providing day-to-day guidance, mentoring, and technical support.</li> <li>Oversee the operation, maintenance, and troubleshooting of classroom AV systems, collaboration platforms, and end-user computing devices (desktops, laptops, peripherals, and software environments).</li> <li>Ensure service continuity and reliability by managing daily AV and EUC operations in line with policies and procedures defined by the manager.</li> <li>Develop and implement short- and long-term operational schedules for equipment lifecycle, upgrades, and replacements in classrooms, conference rooms, and computing environments.</li> <li>Support the management of OPEX and CAPEX budgets by providing forecasts, tracking expenses, and recommending cost-effective solutions.</li> <li>Administer and monitor centralized management platforms such as Crestron XIO Cloud, Extron GlobalViewer, and EUC tools (e.g., Intune, JAMF…).</li> <li>Ensure compliance with IT security standards, licensing requirements, and asset management processes, and report deviations to the manager.</li> <li>Conduct industry research and recommend emerging AV and EUC technologies that could enhance teaching, learning, and workplace productivity.</li> <li>Direct and coordinate the delivery of AV and EUC projects, ensuring timelines, quality standards, and customer expectations are met.</li> <li>Act as the primary escalation point for complex technical issues, coordinating resolutions before elevating the manager.</li> <li>Provide technical consultancy and demonstrations to faculty, researchers, and staff to support the effective use of AV and collaboration technologies.</li> <li>Work with vendors and external partners to support installations, upgrades, and service agreements, and escalate contract and procurement matters to the manager.</li> <li>Assist in implementing ITIL-based processes (incident, problem, and change management) to ensure consistent service management across AV and EUC.</li> <li>Maintain detailed records, documentation, and operational reports to support service transparency and assist the manager with data-driven decisions.</li> <li>Provide daily supervision, task allocation, and coaching for staff to ensure responsiveness, technical effectiveness, and adherence to policies.</li> <li>Support the manager in performance evaluations, resource planning, and training initiatives for staff development.</li> <li>Promote a customer service–oriented culture, ensuring faculty, staff, and researchers receive timely and professional support.</li> <li>Act as a liaison between the team and the manager, communicating operational challenges, risks, and opportunities for improvement.</li> <li>Establish and track departmental KPIs and performance metrics, aligning with organizational goals and emerging trends.</li> <li>Provide regular progress updates, reports, and performance reviews to the Research and Instructional Technology Manager.</li> <li>Maintain detailed records, including problem documentation, resolutions, asset inventories, and system performance logs.</li> <li>Escalate risks, security concerns, and operational issues to management with appropriate recommendations for mitigation.</li> <li>Serve as the primary liaison with KAUST stakeholders and external partners for AV, collaboration, and EUC support services.</li> <li>Communicate proactively with faculty, researchers, executives, and staff regarding available support, upcoming events, and service expectations.</li> <li>Provide guidance, training, and development opportunities to team members to improve responsiveness, technical expertise, and service quality.</li> <li>Promote a culture of customer service excellence and continuous improvement, ensuring services directly support the university’s teaching, learning, and research mission.</li> <li>Ensure health, safety, and compliance standards are maintained across classroom, collaboration, and EUC operations.</li> </ul> <p><strong>Qualifications</strong></p><br> <ul> <li>Bachelor’s degree in IT, computer science, electronics, or other related disciplines.</li> </ul> <p><strong>Required Skills</strong></p><br> <ul> <li>Minimum 10 years of experience in designing, implementing, and maintaining enterprise AV and video conferencing systems in classrooms, auditoriums, and conference facilities.</li> <li>At least 4–6 years of experience with networking systems, AV over IP, and conferencing infrastructure.</li> <li>Proficient in projection systems, displays, control systems (Biamp, Crestron, Extron, Cisco), audio reinforcement, recording, system architecture, lecture capture (e.g., Mediasite), and hybrid/web conference solutions.</li> <li>Strong knowledge of IP networks, streaming protocols, and industry standards such as H.323, SIP, and ISDN.</li> <li>Hands-on experience with Cisco VCS, TMS, Telepresence, and multimedia room systems, including troubleshooting video streaming and connectivity issues.</li> <li>Solid understanding of desktop and endpoint support services, including device lifecycle management, software deployment, and user experience.</li> <li>Familiarity with EUC platforms such as Microsoft Endpoint Manager/Intune, SCCM, Active Directory, and Group Policy.</li> <li>Awareness of endpoint security, patching, asset management, and licensing compliance.</li> <li>Ability to lead EUC specialists and collaborate with IT teams to ensure integration of AV/collaboration systems with end-user computing environments.</li> <li>Commitment to developing expertise in EUC to complement AV leadership and support the university’s strategic goals.</li> </ul> <p><strong>Preferred Skills</strong></p><br> <ul> <li>AVIXA CTS-D (Design) or CTS-I (Installation).</li> <li>Crestron, Extron, and AMX advanced certifications.</li> <li>T certifications such as CompTIA Network+, Cisco CCNA, and Microsoft Teams Rooms Certification.</li> <li>EUC-related certifications are desirable, such as Microsoft Certified: Modern Desktop Administrator Associate.</li> <li>CompTIA A+, or ITIL Foundation.</li> <li>Modern Desktop Administrator Associate, CompTIA A+/Network+, or ITIL Foundation.</li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 >About the Role</h3> <p >ArcelorMittal Tubular Products Al-Jubail is seeking a <strong >Specialist Infrastructure (Network Admin.)</strong> to join our team in Al Jubail, Eastern Region. This full-time role is central to the design, implementation, and maintenance of our network infrastructure. The Specialist will be responsible for developing high-level and low-level network designs, implementation plans, migration plans, and testing plans for new projects, while also evaluating and proposing improvements for existing network architectures.</p> <h3 >Core Network Responsibilities</h3> <ul > <li >Support all Long Products Networks, primarily based on Cisco devices.</li> <li >Adapt LAN/WLAN/Routing configurations to align with evolving business requirements.</li> <li >Manage and maintain Cisco Call Manager and wireless controller systems.</li> <li >Maintain IP telephony and IP conferencing systems.</li> <li >Provide new design suggestions to address complex business challenges.</li> <li >Deliver solutions for Service requests, ensuring adherence to approved designs.</li> <li >Manage network deployment projects, including cabling, ordering, and installation.</li> <li >Utilize the latest available network technology to enhance infrastructure capabilities.</li> </ul> <h3 >Network Security Management</h3> <ul > <li >Maintain and improve security devices, specifically Cisco ASA/Firepower and Cisco ISE.</li> <li >Implement and maintain Operational Technology (OT) security devices based on Fortinet solutions.</li> <li >Manage site-to-site VPN connections and IPsec VPNs using Checkpoint and F5 Big IP APM.</li> <li >Address and resolve Network security incidents promptly.</li> <li >Monitor the network proactively to detect issues early and implement preventive maintenance measures.</li> <li >Secure network systems by continuously monitoring access and enforcing established policies.</li> </ul> <h3 >Collaboration and Operational Support</h3> <ul > <li >Oversee the work of 3rd party contractors within Industrial areas.</li> <li >Support the Wintel and End-User computing teams in addressing and resolving incidents.</li> <li >Ensure strict adherence to ITIL processes, including incident, problem, change, and CMDB management.</li> <li >Provide 24/7 support through an on-call duty rotation.</li> </ul> <h3 >Required Experience</h3> <p >Candidates for this role should possess <strong >2 to 5 years of experience</strong> in infrastructure and network administration, with a strong focus on the technologies and responsibilities outlined above.</p>

Responsibilities Manage and maintain the organization's enterprise communication and network infrastructure. Design, implement, configure, and support Cisco-based network environments. Monitor network performance, availability, and security to ensure reliable operations. Troubleshoot network, communication, and connectivity issues across enterprise environments. Coordinate with telecom service providers for SIM activation, replacement, troubleshooting, and inventory management. Plan, coordinate, and deliver communication and network infrastructure projects. Manage network security and ensure compliance with organizational policies and industry best practices. Prepare technical documentation, operational reports, and project updates. Manage vendor relationships and collaborate with internal IT teams and business stakeholders. Provide technical support, guidance, and knowledge sharing across the organization.<br>Requirements Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Telecommunications, or a related field.5+ Yrs. of experience in network engineering, communication systems, or telecommunications. CCNP certification is mandatory. Strong expertise in Cisco Routing & Switching and enterprise networking. Experience with LAN/WAN, VPN, Wireless Networks, and Network Security. Hands-on experience managing enterprise telecom services and SIM card lifecycle. Knowledge of Microsoft Azure and/or AWS networking services. Experience with network monitoring and management tools. Experience with Cisco DNA Center, Cisco ISE, or similar enterprise networking solutions is an advantage. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication, documentation, and project coordination skills. Experience working with telecom operators and technology vendors is highly preferred. Fluency in English is required; Arabic is preferred.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Role Summary</span><br><p>The Regional Partner PTM is responsible for developing the <b>technical capability of partners</b> in their region, ensuring they can successfully position, sell, and deliver Splunk + Cisco solutions.</p><br><br><p>The primary focus of the role is to develop partner <b>solutions, capabilities, and practices</b> aligned to Splunk + Cisco use cases, enabling partners to deliver differentiated, repeatable offerings into their customer base.</p><br><br><p>The role operates in full alignment with Partner Sales Managers (PSMs) and Partner Development Managers (PDMs), with <b>shared accountability for partner growth and success</b>.</p><br><br><p>The key output of the role is building partner-led technical capabilities that drive measurable business outcomes, including <b>revenue growth, services expansion, and customer retention</b>.</p><br><br><p>This also includes the creation and consistent (quarterly) evolution of <b>Partner Intelligence </b>(Technical Scorecards and Plans), which act as the single source of truth for each partner.</p><br><br><p>These go beyond activity tracking and clearly articulate <b>business impact, solution maturity, and growth trajectory</b>, including as a minimum:</p><br><br><ul><li>Partner <b>capability maturity and skill set</b> (aligned to priority use cases)</li><li><b>Solutions and propositions developed</b>, including alignment to Splunk + Cisco architectures and GTM priorities</li><li><b>Practice maturity</b>, including the partner’s ability to deliver, monetise, and scale services</li><li>Program alignment and progression (e.g. Partner360, tiering, specialisations)</li><li><b>Top opportunities and key customers</b>, with clear linkage to partner-developed solutions</li><li>Key partner stakeholders and technical champions</li><li>Certification and accreditation progress (as an enabler, not the outcome)</li></ul><br><p>Each Partner Intelligence document must also include a <b>clear, outcome-driven development plan</b>, aligned to the regional GTM strategy and jointly owned with the PDM and PSM. This plan should define:</p><br><br><ul><li>Target <b>solutions and use cases to build and take to market</b></li><li>Required <b>capability and practice development</b></li><li>Expected <b>business outcomes</b> (revenue, services attach, customer impact)</li></ul><br><p>Together, the scorecard and plan should act as the <b>single, aligned view of partner technical capability, solution evolution, and business contribution</b>.</p><br><br><br><span>Key Responsibilities</span><span>Solution, Capability &amp; Practice Development</span><p>Lead the development of partner-led solutions, capabilities, and practices aligned to Splunk + Cisco priorities.</p><br><br><ul><li>Analyze partner customer base, market positioning, and GTM focus to identify high-value use cases and business outcomes.</li><li>Co-develop solutions with partners that address real customer problems across security, observability, and platform domains.</li><li>Support partners in building repeatable, scalable offerings that can be taken to market.</li><li>Enable partners to establish or evolve billable services and practices aligned to these solutions.</li><li>Ensure solutions are aligned to Splunk + Cisco architectures, data strategies, and AI-driven capabilities.</li><li>Drive industrialization of partner capabilities (from one-off delivery to repeatable GTM motion).</li><li>Partner with PSMs and PDMs to ensure solutions align to regional priorities and revenue goals.</li></ul><br><span>Technical Leadership &amp; Enablement</span><ul><li>Own the end-to-end planning for competency development and growth across all managed partners within your region / territory.</li><li>Deliver technical enablement, coaching, and hands-on workshops across all Splunk domains, with a focus on delivering prioritized Partner Tier Upgrades</li><li>Work with the Partner Enablement, Programs and Incentives team to ensure alignment, best practices and consistency in content.</li><li>Support partners in building repeatable solutions aligned to Splunk + Cisco architectures.</li><li>Conduct architecture reviews and validate partner-designed solutions.</li><li>Provide technical guidance during late-stage customer pursuits when needed.</li><li>Deliver annual and quarterly planning for badge and certification achievements, as aligned to the individual Partner plans.</li><li>Weekly, monthly and quarterly updates to the business</li></ul><br><span>Build &amp; Sustain a Regional Partner Technical Community for Capability Scaling</span><ul><li>Create and grow a strong community of partner technical practitioners across the region.</li><li>Host regular enablement sessions, workshops, roundtables, and community forums.</li><li>Facilitate cross-partner knowledge sharing, best-practice discussions, and solution showcase sessions.</li><li>Identify and develop partner 'champions' to support community-led growth.</li><li>Ensure structured and consistent communication aligned to partner needs and Splunk GTM priorities.</li><li>Use the community as a mechanism to drive capability uplift and repeatable solution adoption.</li></ul><br><span>Opportunity Support &amp; Acceleration</span><p>Support progression of strategic opportunities through strong solution alignment.</p><br><br><ul><li>Proactively, and aligned with the regional Partner AVP, identify, shape, and advance partner-influenced opportunities across Security, Observability, and Platform use cases.</li><li>Run structured technical discovery to improve opportunity qualification and accelerate time-to-value.</li><li>Work with Partner Enablement, Programs and Incentives team to deliver planning and oversight of program recommendations (targets), utilizations, effective execution and ROI</li><li>Coach partner pre-sales teams to develop high-quality architectures, proposals, and POVs.</li><li>Track opportunity progression and quickly remove technical blockers in high-priority deals where required.</li><li>Align closely with Partner Account Managers on quarterly pipeline goals, execution plans and opportunity qualification where solution fit and business value are clear</li><li>Ensure consistent application of Splunk frameworks, architectures, and best practices in all partner-led opportunities.</li><li>Contribute to partner-led and partner-influenced pipeline through capability and solution maturity, as well as strong solution alignment.</li></ul><span>Internal Alignment &amp; Joint Planning</span><ul><li>Own the creation, development and consistent update of the Partner Intelligence (Technical Scorecard and Plan), aligning directly with the relevant PDM. At a minimum, this should show the Partners capability maturity, skill set, program alignment, opportunity progression, key customers, community engagement, key individuals and technical certification achievements.</li><li>Own the creation, development and execution of the Partner Plan, which is part of the Partner Intelligence, that shows a clear plan to develop the individual Partner in line with the wider GTM strategy for the region.</li><li>Act as the technical bridge between Splunk internal teams and partner technical stakeholders.</li><li>Ensure consistency with Splunk + Cisco GTM messaging and architectural guidance.</li></ul><br><br><br><span>Success Measures</span><span>Business Outcomes</span><ul><li>Growth in partner-led revenue and services attach driven through developed solutions.</li><li>Increased adoption of partner-built solutions across target customers and use cases.</li><li>Measurable contribution to customer outcomes, retention, and expansion via partners.</li><li>Improved technical qualification and deal velocity.</li></ul><span>Partner Community</span><ul><li>Growth and engagement of a solution-focused partner technical community.</li><li>Increased sharing and adoption of partner-built solutions and best practices.</li><li>Improved partner self-sufficiency and capability to deliver and scale solutions independently.</li></ul><span>Solutions, Capability &amp; Repeatability</span><ul><li>Number of repeatable partner solutions and propositions developed and taken to market.</li><li>Growth in partner practices, including ability to deliver, monetise, and scale services.</li><li>Adoption of Splunk + Cisco architectures within partner-built solutions and offerings.</li><li>Improved quality, consistency, and reusability of partner-delivered solutions and services<span>.</span></li></ul><span>Operational Quality</span><ul><li>Strength and execution of joint PTM, PSM, and PDM partner plans aligned to regional priorities.</li><li>Partner Technical Intelligence reflecting business outcomes, solution maturity, and growth plans.</li><li>Consistent use of frameworks, planning processes, and governance across partners.</li><li>Clear, outcome-driven reporting aligned to revenue, solutions, and capability progression.</li><li>High-quality documentation and reporting.</li></ul><br><ul><li><span><b>Hours of work:</b>48 hours per week</span></li><li><span><b>Benefits:</b>Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more.</span></li><li><span><b>Application start and end date:</b>Starting 19th June 2026 for approx. 4-6 weeks</span></li></ul><br><br><br>Why Cisco?&nbsp;<p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.&nbsp;</p><br><br><p>We are Cisco, and our power starts with you.&nbsp;</p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Position Overview The NOC Engineer (Service Assurance) is responsible for monitoring, triaging, and ensuring the stability of satellite connectivity across signaling, routing, SIM provisioning, OSS integrations, and core network interactions. This role handles alarms, validates routing behavior, diagnoses signaling and gateway/core issues, and coordinates closely with partner NOCs to maintain high availability across commercial and beta grade connectivity flows. Reporting to the Service Assurance Manager, the NOC Engineer plays a critical role in 24/7 operational continuity and rapid incident response.<br>Key Responsibilities Network Monitoring & Event Handling· Monitor signaling pathways, routing behavior, SIM flows, OSS hooks, and cross core interactions impacting satellite service.· Detect, acknowledge, and triage alarms from monitoring platforms, ensuring rapid response and detailed logging.· Escalate anomalies based on severity, impact, and operational thresholds.<br>Incident Diagnosis & Troubleshooting· Validate routing tables, signaling transactions, and core network behavior during faults or degradation events.· Diagnose issues across gateway, core, OSS, and cross domain integrations affecting service connectivity.· Perform detailed event analysis, correlate logs, and support root cause investigations with engineering teams.<br>Partner NOC Coordination· Serve as the operational interface with partner NOCs across incident handling, alarm correlation, and workflow alignment.· Coordinate multi party triage calls, share logs and findings, and ensure timely tracking and closure of partner linked issues.· Maintain consistent communication loops and follow defined escalation paths. Service Flow Validation & Operational Compliance· Ensure signaling and routing flows remain compliant across commercial and beta grade service classes.· Perform periodic checks on SIM provisioning paths, authentication flows, and connectivity stability.· Validate OSS integration points, alarms, KPIs, and data hooks supporting service assurance visibility.<br>Operational Readiness & Continuous Improvement· Contribute to playbooks, SOPs, and troubleshooting guides for core/gateway/OSS interactions.· Support readiness for new services, partner integrations, and routing changes by conducting pre launch validation tests.· Provide feedback on monitoring thresholds, dashboards, and workflow improvements to enhance detection and response.<br>Reporting & Documentation· Maintain accurate logs, incident records, and ticket updates for internal and external teams.· Provide shift handover summaries, incident reports, and RCA inputs when needed.· Track recurring issues and propose remediation actions to service assurance leadership.<br>Qualifications Education· Bachelor’s degree in Telecommunications, Computer Science, Electronics, or related technical field.· Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous. Experience· 2–5 years in NOC operations, telecom monitoring, satellite operations, or core network support.· Experience working with signaling flows, routing tables, authentication paths, or mobile core elements.· Hands on exposure to multi vendor NOC operations, incident workflows, and partner escalations. Required Technical Expertise· Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core network behavior.· Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication).· Experience analyzing logs, traces, routing tables, and event correlations across network elements.· Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms.· Basic understanding of satellite network components, gateways, or hybrid RAN core flows is a plus.· Hands on with Linux, basic scripting (Python/Bash), and troubleshooting tools. Professional Skills· Strong analytical skills and ability to diagnose issues under time pressure.· Excellent communication for coordination with internal teams and partner NOCs.· High attention to detail with disciplined documentation and tracking.· Adaptability to shift based schedules and fast paced incident environments.· Team oriented mindset with strong ownership of incident resolution and service quality. Technology Proficiency· NOC and OSS/NMS tools (Zabbix, Grafana, Prometheus, Datadog, Solar Winds, or similar).· Logging tools (Elastic, Splunk, Kibana) and packet analysis tools (Wireshark).· Ticketing/ITSM tools (Service Now, Jira, Remedy).· Basic scripting and automation familiarity (Python, Bash).· Strong working knowledge of Excel, dashboards, and documentation tools.<br>Physical Requirements· Ability to work in a shift based NOC environment, including nights or weekends based on rotation.· Ability to remain attentive during extended monitoring sessions and incident bridges.· Occasional travel for training, partner coordination, or operational readiness activities.<br>Deliverables· Real time monitoring logs, incident tickets, and alarm responses.· Routing validation reports, signaling analysis outputs, and incident triage documentation.· Shift handover summaries and partner coordination records.· RCA inputs and recurring issue tracking reports.· Updated SOPs, playbooks, troubleshooting guides, and operational runbooks.· Service quality dashboards and periodic operational health summaries.<br>Additional Information This role is central to maintaining real-time service stability for satellite connectivity. The NOC Telco Engineer monitors signaling, routing, SIM flows, and OSS interactions while coordinating closely with partner NOCs. By diagnosing faults, validating service paths, and responding to alarms across commercial and beta services, this role ensures compliant service flows and minimizes customer impacting disruptions.

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Sutherland is seeking a <strong style="font-weight:700;">Network Operations Center Engineer</strong> to join our team in Riyadh. This full-time role is critical for ensuring the stability of satellite connectivity across signaling, routing, SIM provisioning, OSS integrations, and core network interactions. The NOC Engineer will be responsible for 24/7 operational continuity and rapid incident response, reporting to the Service Assurance Manager. This position requires 2-5 years of relevant experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Monitor signaling pathways, routing behavior, SIM flows, OSS hooks, and cross-core interactions impacting satellite service.</li> <li style="margin:0 0 6px;">Detect, acknowledge, and triage alarms from monitoring platforms, ensuring rapid response and detailed logging, and escalating anomalies based on severity and impact.</li> <li style="margin:0 0 6px;">Validate routing tables, signaling transactions, and core network behavior during faults or degradation events.</li> <li style="margin:0 0 6px;">Diagnose issues across gateway, core, OSS, and cross-domain integrations affecting service connectivity, performing detailed event analysis and supporting root cause investigations.</li> <li style="margin:0 0 6px;">Serve as the operational interface with partner NOCs for incident handling, alarm correlation, and workflow alignment.</li> <li style="margin:0 0 6px;">Coordinate multi-party triage calls, share logs and findings, and ensure timely tracking and closure of partner-linked issues.</li> <li style="margin:0 0 6px;">Ensure signaling and routing flows remain compliant across commercial and beta grade service classes.</li> <li style="margin:0 0 6px;">Perform periodic checks on SIM provisioning paths, authentication flows, and connectivity stability.</li> <li style="margin:0 0 6px;">Contribute to playbooks, SOPs, and troubleshooting guides for core/gateway/OSS interactions.</li> <li style="margin:0 0 6px;">Support readiness for new services, partner integrations, and routing changes by conducting pre-launch validation tests.</li> <li style="margin:0 0 6px;">Maintain accurate logs, incident records, and ticket updates, providing shift handover summaries and incident reports.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Education:</strong> Bachelor’s degree in Telecommunications, Computer Science, Electronics, or a related technical field. Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Experience:</strong> 2–5 years in NOC operations, telecom monitoring, satellite operations, or core network support. This includes experience working with signaling flows, routing tables, authentication paths, or mobile core elements, and hands-on exposure to multi-vendor NOC operations, incident workflows, and partner escalations.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Technical Expertise and Professional Skills</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Technical Expertise:</strong> Strong understanding of signaling (*, Diameter, SIP, NAS), routing fundamentals, and core network behavior. Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication). Experience analyzing logs, traces, routing tables, and event correlations across network elements. Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms. Basic understanding of satellite network components, gateways, or hybrid RAN core flows is a plus. Hands-on experience with Linux, basic scripting (Python/Bash), and troubleshooting tools.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Professional Skills:</strong> Strong analytical skills and ability to diagnose issues under time pressure. Excellent communication for coordination with internal teams and partner NOCs. High attention to detail with disciplined documentation and tracking. Adaptability to shift-based schedules and fast-paced incident environments. Team-oriented mindset with strong ownership of incident resolution and service quality.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Technology Proficiency</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;"><strong style="font-weight:700;">NOC and OSS/NMS Tools:</strong> Zabbix, Grafana, Prometheus, Datadog, SolarWinds, or similar.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Logging and Packet Analysis:</strong> Elastic, Splunk, Kibana, Wireshark.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Ticketing/ITSM Tools:</strong> ServiceNow, Jira, Remedy.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Scripting:</strong> Python, Bash.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">General:</strong> Strong working knowledge of Excel, dashboards, and documentation tools.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Deliverables</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Work Environment:</strong> Ability to work in a shift-based NOC environment, including nights or weekends based on rotation. Requires attentiveness during extended monitoring sessions and incident bridges. Occasional travel for training, partner coordination, or operational readiness activities may be required.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Key Deliverables:</strong> Real-time monitoring logs, incident tickets, and alarm responses. Routing validation reports, signaling analysis outputs, and incident triage documentation. Shift handover summaries and partner coordination records. RCA inputs and recurring issue tracking reports. Updated SOPs, playbooks, troubleshooting guides, and operational runbooks. Service quality dashboards and periodic operational health summaries.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">If you meet the above qualifications and are ready to contribute to a dynamic operational environment, we encourage you to apply.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Network Systems Engineer - Saudi national to join our team! In this role you will get to support the monitoring, administration, development, and optimization of enterprise telecommunications and IP networks. You will contribute to network performance monitoring, systems integration, software development, and operational support to ensure reliable, secure, and high-performing network services across mission-critical environments.</p><p>What You'll Be Doing</p><ul><li>Monitor and analyze the performance, availability, and reliability of enterprise telecommunications and IP networks.</li><li>Collect, interpret, and report network performance metrics and operational data to support system performance, capacity planning, and service reporting.</li><li>Develop and maintain software applications and automation scripts using programming languages such as C, C++, Java, PERL, AWK, and SED.</li><li>Configure, monitor, and support TCP/IP-based network environments and associated communication protocols.</li><li>Utilize network management platforms to monitor network health, troubleshoot issues, and improve operational performance.</li><li>Support the integration and maintenance of enterprise network management tools and monitoring solutions.</li><li>Develop and maintain web-based interfaces and reporting tools using HTML, CGI, ASP, or equivalent web technologies.</li><li>Analyze network events and recommend performance improvements and optimization strategies.</li><li>Assist in troubleshooting complex network and system issues while supporting incident resolution activities.</li><li>Support network upgrades, system implementations, and technology refresh initiatives.</li><li>Maintain accurate technical documentation, operational procedures, and system configurations.</li><li>Collaborate with multidisciplinary engineering and IT teams to deliver reliable network services.</li><li>Provide technical guidance and operational support to project teams and stakeholders.</li><li>Serve as a technical resource for managers and team members on network-related matters.</li><li>Support continuous improvement initiatives by identifying opportunities to enhance network performance, automation, and operational efficiency.</li><li>Perform other responsibilities associated with this position as appropriate.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related technical discipline.</li><li>Minimum 2+ years of professional experience in network engineering, systems engineering, telecommunications, or related IT environments.</li><li>Strong understanding of TCP/IP networking principles and protocols.</li><li>Working knowledge of SNMP, ATM, Frame Relay, and enterprise networking concepts.</li><li>Experience developing software using C, C++, or Java.</li><li>Experience developing automation scripts using PERL, AWK, SED, Shell, or similar scripting languages.</li><li>Experience with enterprise network management and monitoring tools.</li><li>Familiarity with web development technologies including HTML, CGI, ASP, or similar technologies.</li><li>Knowledge of Windows and UNIX/Linux operating systems, including Solaris or Windows Server environments.</li><li>Strong analytical, troubleshooting, and problem-solving skills.</li><li>Excellent written and verbal communication skills.</li><li>Ability to work independently while supporting multidisciplinary technical teams.</li><li>Master's Degree in Computer Science, Information Technology, or a related technical field.</li><li>Experience supporting commercial telecommunications or enterprise IP network environments.</li><li>Experience with network monitoring platforms such as HP OpenView (HPOV), Netcool, NerveCenter, or equivalent enterprise monitoring solutions.</li><li>Familiarity with network performance analysis, capacity planning, and operational reporting.</li><li>Knowledge of network automation and systems integration best practices.</li><li>Experience supporting mission-critical or large-scale enterprise infrastructure.</li><li>Understanding of cybersecurity principles and secure network operations.</li><li>Knowledge of virtualization, cloud networking, or hybrid infrastructure environments.</li><li>Industry certifications such as CCNA, CCNP, Network+, JNCIA, or equivalent are considered an asset.</li><li>Strong customer service orientation with the ability to communicate technical concepts to both technical and non-technical stakeholders.</li><li>Commitment to continuous learning and professional development in networking and emerging technologies.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Involved with installation, maintenance, troubleshooting and administration of existing or future network infrastructures. Interface with vendors to ensure appropriate communication and issue resolutions. Perform routine health checks and preventive measures on assigned systems. Monitor the network and report network failures or degradations to more senior team members and the direct manager. Run proof of concept deployment and troubleshoot issues to identify and address root causes. Follow and maintain ISE network operations and security standards. Work on maintaining technical expertise in all areas of network components in operation. Actively collaborate with other groups in IT Operations to support projects and day-to-day operations as defined by the supervisor. Proactively and effectively communicate status, plan-of-action and resolution of reported issues. Consistently provide internal and external customers and technology partners with high-quality support experience. Effectively manage case escalations to senior network engineers or the Network Operations Manager while maintaining customer communications. Maintain ISE s operational documentation up to date Assist in generating technical documentation and guide manuals</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>(Saudi National Only) A minimum of three years experience in network deployment and operations. Fluent in Arabic and English Bachelor s degree in IT, Computer Science or a similar field as a minimum. CCNA Certified</p><p></p></section>

Job Title: Business System Analyst<br>Job Overview:The Business System Analyst is responsible for analyzing business processes, identifying technology solutions, and supporting the implementation and optimization of business systems. The role works closely with stakeholders to improve operational efficiency and ensure business requirements are effectively translated into technical solutions. <br>Job Requirements:Bachelor's degree in Information Technology, Computer Science, IT Management, or a related discipline. Minimum of 3 years of experience in the Information Technology field. Experience in IT systems, business analysis, or cybersecurity. Strong analytical, problem-solving, and technical skills. Excellent written and verbal communication skills. Fluent in English. Strong interpersonal and organizational skills.<br>Qualifications:Bachelor's degree in Information Technology, Computer Science, IT Management, or a related field. Minimum of 3 years of relevant IT experience. CCNA or Comp TIA Security+ certification is preferred.