Cctv Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>This role involves a range of tasks, from invoice management and time sheet reconciliation to purchase order administration and contract tracking. The successful candidate will work closely with various teams, including Commercial, Finance, and Procurement, to maintain commercial compliance and support budget controls.</p><br><br>Responsibilities:<br><ul><li> Provide administrative support to Contract Managers for Professional Services Contracts.</li><li> Review, validate, and process consultant and PMC invoices, ensuring compliance with contracts.</li><li> Reconcile invoices with PMC timesheets, attendance records, and contract rates.</li><li> Coordinate Purchase Requisitions (PRs) and support PO creation and amendments.</li><li> Maintain contract registers, trackers, and reports, monitoring values and expenditures.</li><li> Support contract variations, amendments, and change requests.</li><li> Ensure timely invoice approvals and payments with Finance and Procurement teams.</li><li> Maintain accurate records of commercial correspondence and contract documentation.</li><li> Assist with monthly financial reconciliation and reporting, including budget monitoring.</li><li> Contribute to continuous improvement initiatives for contract administration processes.</li></ul><br>Qualifications:<br><ul><li>7 years of experience in contract administration, commercial support, or related fields.</li><li>Bachelor's Degree in Business Administration, Commercial Management, or a relevant discipline.</li><li>Experience in Professional Services Contracts within infrastructure or construction projects.</li><li>Working knowledge of procurement, finance, and contract management processes.</li><li>Proficiency in ERP systems like SAP or Oracle.</li><li>Strong analytical skills and attention to detail.</li><li>Excellent communication and stakeholder management abilities.</li><li>Understanding of commercial governance and compliance requirements.</li><li>Experience in managing multiple contracts and priorities.</li><li>Ability to work collaboratively with cross-functional teams.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><h4>Main responsibilities</h4> <p>Manage daily warehouse operations in compliance with cGMP and company quality standards.<br> Oversee the receipt, storage and distribution of materials, including temperature-sensitive products.<br> Ensure accurate warehouse documentation and inventory transactions within the ERP system.<br> Coordinate the timely supply of materials to production and packaging.<br> Develop and maintain warehouse SOPs, while managing deviations, investigations and CAPAs.<br> Support internal, regulatory and customer audits, ensuring ongoing compliance.<br> Manage warehouse resources, budgets, equipment and service contracts.<br> Lead, train and develop the warehouse team to drive operational excellence and continuous improvement.<br> Collaborate with internal stakeholders and support departmental objectives.</p> <h4>Requirements</h4> <p>To be successful, you will need to meet the following:</p> <ul> <li>Bachelor’s degree in science, logistics, supply chain management or a related discipline.</li> <li>Minimum 7 years’ experience in warehouse management within the pharmaceutical, healthcare, FMCG or food manufacturing industry.</li> <li>Strong knowledge of cGMP, warehouse operations and inventory management best practices.</li> <li>Experience with ERP systems, preferably SAP.</li> <li>Proven experience managing audits, SOPs, deviations, CAPAs and quality documentation.</li> <li>Strong leadership, organisational and stakeholder management skills.</li> <li>Excellent communication, problem-solving and planning abilities.</li> <li>Applicants should be available for face-to-face interviews in the location mentioned above.</li> </ul> <p>Please note that you must meet all the criteria set out above for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p></p><p></p>

<p><h4>Main responsibilities</h4> <p>Manage daily warehouse operations in compliance with cGMP and company quality standards.<br> Oversee the receipt, storage and distribution of materials, including temperature-sensitive products.<br> Ensure accurate warehouse documentation and inventory transactions within the ERP system.<br> Coordinate the timely supply of materials to production and packaging.<br> Develop and maintain warehouse SOPs, while managing deviations, investigations and CAPAs.<br> Support internal, regulatory and customer audits, ensuring ongoing compliance.<br> Manage warehouse resources, budgets, equipment and service contracts.<br> Lead, train and develop the warehouse team to drive operational excellence and continuous improvement.<br> Collaborate with internal stakeholders and support departmental objectives.</p> <h4>Requirements</h4> <p>To be successful, you will need to meet the following:</p> <ul> <li>Bachelor’s degree in science, logistics, supply chain management or a related discipline.</li> <li>Minimum 7 years’ experience in warehouse management within the pharmaceutical, healthcare, FMCG or food manufacturing industry.</li> <li>Strong knowledge of cGMP, warehouse operations and inventory management best practices.</li> <li>Experience with ERP systems, preferably SAP.</li> <li>Proven experience managing audits, SOPs, deviations, CAPAs and quality documentation.</li> <li>Strong leadership, organisational and stakeholder management skills.</li> <li>Excellent communication, problem-solving and planning abilities.</li> <li>Applicants should be available for face-to-face interviews in the location mentioned above.</li> </ul> <p>Please note that you must meet all the criteria set out above for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Announcement</b></p><p><b>Al-Nukhba Training is announcing its need for a specialized Health and Safety Trainer and Administrative Roles.</b></p><p>Al-Nukhba Training aims to attract a professional trainer to deliver programs on:</p><ul><li>Health and Safety roles.</li><li>Administrative roles.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor's degree in any engineering or scientific discipline or equivalent.</li><li>Minimum of 3 years of practical experience in health and safety.</li><li>Proven experience of at least 3 years in delivering training programs for adults.</li><li>Possession of a Trainer Preparation Certificate (TOT).</li><li>Preferred candidates will hold one or more of the following professional certifications:</li><li>NEBOSH</li><li>IOSH</li><li>OSHA</li><li>ISO 45001 Lead Auditor / Lead Implementer</li><li>CSP</li><li>OHST</li><li>Or any other recognized certifications in the field of health and safety.</li></ul><p><b>Benefits</b></p><ul><li>Competitive financial compensation based on experience and competency.</li><li>Continuous collaboration opportunities in implementing training programs.</li><li>Work within a professional training environment.</li><li>Ability to deliver courses in-person and remotely.</li><li>Administrative and marketing support for program implementation.</li><li>Opportunities to participate in future training and consulting projects.</li><li>Certificate of appreciation and performance evaluation for outstanding performance, with the possibility of joining the list of certified trainers at the company.</li></ul><p><b>Application Method</b></p><p>Please send your CV along with copies of your professional certifications and training courses, mentioning the job title (Health and Safety Trainer) in the subject line of your email.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficiency in health and safety systems and regulations.</li><li>Ability to design and deliver interactive training programs.</li><li>Experience in risk assessment and management of occupational hazards.</li><li>Skilled in conducting accident investigations and analyzing root causes.</li><li>Capability to prepare training materials and assessments.</li><li>Excellent presentation and delivery skills.</li><li>Strong communication, persuasion, and group management skills.</li><li>Proficient in Microsoft Office and training delivery platforms, both in-person and virtual.</li><li>Fluency in Arabic; proficiency in English is preferred.</li></ul></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>ROLE PURPOSE</strong></p><p>Lead all soft services across Wa'ad Al Shamal and Jalamid — janitorial, landscaping, pest control, waste management, laundry, and housekeeping — ensuring service quality, safety, cost control, contractor performance, and end-user satisfaction across Maaden North.</p><br><p><strong>KEY RESPONSIBILITIES</strong></p><ul><li><p>Lead daily soft services operations across offices, accommodation, camps, and external areas.</p></li><li><p>Manage contractors against contracts, SOW, SLAs, KPIs, HSE requirements, and Maaden expectations.</p></li><li><p>Conduct site inspections, document gaps, and drive timely corrective actions.</p></li><li><p>Ensure all service requests are managed and closed through CAFM, MyFM, or the approved FM system.</p></li><li><p>Validate additional service requests: scope, manpower, materials, cost, and approvals.</p></li><li><p>Coordinate with FM, HR, EHSS, Operations, Housing, Procurement, and Security for smooth delivery.</p></li><li><p>Lead continuous improvement in hygiene, workplace appearance, and employee experience.</p></li><li><p>Prepare weekly and monthly performance reports covering KPIs, risks, costs, and action plans.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor degree in Facility Management, Business Administration, Engineering, or Hospitality.</p></li><li><p>10+ years in FM or soft services, including 5+ years in a supervisory or managerial role.</p></li><li><p>Experience in industrial, mining, camps, or large multi-site operations is highly preferred.</p></li><li><p>Strong knowledge of janitorial, landscaping, pest control, waste, laundry, and housekeeping standards.</p></li><li><p>Solid grasp of contract management, SLA/KPI monitoring, cost control, and service governance.</p></li><li><p>Familiarity with CAFM, CMMS, MyFM, or similar systems; strong HSE and permit-to-work awareness.</p></li><li><p>Ability to work with Arabic- and English-speaking stakeholders; English proficiency (IELTS 5.0 or equivalent).</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Purpose: Overseeing and coordinating operations across warehouses, ensuring the safe, compliant, and efficient storage, handling, and distribution of materials. The role also ensures that all documentation is prepared, reviewed, and submitted in full compliance with local regulations and governmental policies and procedures, while aligning with operational, quality, and HSE requirements.</p><p>Key Functional Responsibilities:</p><ul><li>Coordinate and support daily operations across Warehouses, ensuring consistent processes and standards.</li><li>Ensure safe handling, storage, and segregation of chemical and hazardous materials in line with MSDS, regulatory, and company requirements.</li><li>Ensure full compliance with local and governmental policies, procedures, and documentation requirements.</li><li>Maintain high inventory accuracy through cycle counts, reconciliations, and system controls.</li><li>Ensure all material movements (GRN, issues, transfers, returns) are accurately recorded in ERP/WMS systems.</li><li>Supervise and coordinate warehouse staff, including storekeepers, operators, and forklift drivers, across all locations.</li><li>Support manpower planning, task allocation, productivity monitoring, and train staff on standard procedures, chemical safety, and proper material handling</li><li>Enforce HSE standards, safe work practices, PPE usage, safe operation of material handling equipment, and emergency procedures.</li><li>Promote good housekeeping, 5S, and continuous safety and process improvement initiatives.</li><li>Prepare operational and compliance reports covering inventory status, space utilization, issues, and improvement opportunities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s Degree in Chemical Engineering (Must)</li><li>4 7 years of experience in warehouse and logistics operations</li><li>Solid understanding of chemical properties, MSDS, and safe storage requirements.</li><li>Experience handling chemical, industrial, or regulated materials is mandatory</li><li>Strong knowledge of warehouse operations and inventory control</li><li>ERP/WMS experience (SAP MM/WM preferred).</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p>We are seeking a detail-oriented and proactive Travel Conslutant to manage end-to-end travel arrangements for our client in Riyadh. The ideal candidate must be fluent in Arabic and English, with strong experience in travel booking systems and a solid sales background.</p><p><b>Key Responsibilities</b></p><ul><li>Coordinate domestic and international travel arrangements including flights, hotels, transportation, and visas</li><li>Use travel management software and booking platforms (GDS) to secure cost-effective itineraries</li><li>Communicate with clients in Arabic and English to understand travel needs and provide tailored solutions</li><li>Handle client inquiries, provide travel recommendations, and upsell services where appropriate</li><li>Ensure compliance with company travel policies and client requirements</li><li>Manage last-minute changes, cancellations, and urgent travel requests</li><li>Maintain accurate records of bookings, invoices, and travel documentation</li><li>Build strong relationships with airlines, hotels, and vendors</li><li>Support sales efforts by promoting travel packages, upgrades, and additional services</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements</b></p><ul><li>Proven experience as a Travel Coordinator / Travel Consultant or similar role</li><li>Fluency in <b>Arabic and English (Mandatory)</b></li><li>Strong knowledge of travel systems (e.g., Amadeus, Sabre, Galileo)</li><li>Experience in travel sales and customer service</li><li>Excellent communication and negotiation skills</li><li>Ability to multitask and work under pressure</li><li>Proficiency in Microsoft Office and travel booking tools</li></ul><p><b>Preferred Qualifications</b></p><ul><li>Degree or diploma in Travel, Tourism, Hospitality, or related field</li><li>Experience with corporate or high-volume travel environments</li><li>Knowledge of visa processes and international travel regulations</li></ul><p><b>Key Competencies</b></p><ul><li>Customer-focused approach</li><li>Strong attention to detail</li><li>Sales and upselling capability</li><li>Problem-solving skills</li><li>Time management</li></ul><p><b>Benefits</b></p><ul><li>Competitive salary package</li><li>Opportunity to work with a reputable client in Riyadh</li><li>Career growth opportunities</li></ul><p><br></p></div>

<p>Aluminium Cladding Foreman – KSA</p><p><strong>Location:</strong> Saudi Arabia<br><strong>Job Type:</strong> Full-time</p><p>Job Summary</p><p>We are seeking an experienced <strong>Aluminium Cladding Foreman</strong> to supervise the installation of aluminium cladding systems on commercial, industrial, and high-rise construction projects. The ideal candidate must have strong experience in aluminium façade, ACP cladding, curtain wall, and glazing installation, with the ability to lead site teams and ensure work is completed safely, efficiently, and to the highest quality standards.</p><p>Key Responsibilities</p><ul><li>Supervise and manage daily aluminium cladding installation activities.</li><li>Lead and coordinate installers, fabricators, and helpers on site.</li><li>Read and interpret shop drawings, elevations, and installation details.</li><li>Ensure aluminium cladding, ACP panels, curtain walls, louvers, and façade systems are installed according to approved drawings and specifications.</li><li>Coordinate with Site Engineers, Project Managers, and other trades to maintain project progress.</li><li>Plan daily manpower allocation and monitor productivity.</li><li>Inspect completed work to ensure quality standards are met.</li><li>Report site progress, material requirements, and installation issues.</li><li>Ensure proper handling and storage of aluminium profiles, panels, and accessories.</li><li>Enforce site safety regulations, conduct toolbox talks, and maintain good housekeeping.</li><li>Resolve on-site technical issues and ensure timely project completion.</li></ul><p>Requirements</p><ul><li>Minimum <strong>5–8 years</strong> of experience in aluminium cladding, façade, or curtain wall installation.</li><li>At least <strong>2–3 years</strong> of experience as a Foreman or Site Supervisor.</li><li>Strong knowledge of ACP cladding, aluminium façade systems, curtain walls, windows, doors, and glazing.</li><li>Ability to read and understand shop drawings and technical specifications.</li><li>Excellent leadership, communication, and manpower management skills.</li><li>Knowledge of construction safety procedures.</li><li>Diploma or Technical Certificate is preferred.</li><li>GCC/KSA experience is an advantage.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Cohesity is the leader in AI-powered data security. Over 13,600 enterprise customers, including over 85 of the Fortune 100 and nearly 70% of the Global 500, rely on Cohesity to strengthen their resilience while providing Gen AI insights into their vast amounts of data. Formed from the combination of Cohesity with Veritas enterprise data protection business, the company s solutions secure and protect data on-premises, in the cloud, and at the edge. Backed by NVIDIA, IBM, HPE, Cisco, AWS, Google Cloud, and others, Cohesity is headquartered in Santa Clara, CA, with offices around the globe. We ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength and Simplicity in Design , and our culture . Want to join the leader in AI-powered data security?</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Experience working with both clients and technology partners, fostering strong relationships and driving successful outcomes.</li><li>Demonstrated experience in selling and implementing Enterprise Hardware or Software, Cloud Platforms, IaaS, PaaS, or Virtual Infrastructure software.</li><li>Comfortable engaging with multiple decision-makers to drive proposals and secure business opportunities.</li><li>Exceptional presentation skills, with the ability to effectively communicate technical and business concepts to both small and large groups.</li><li>Excellent written, verbal, and interpersonal communication skills, enabling clear and concise interactions with all parties involved.</li><li>Self-motivated and a self-starter, capable of working remotely and autonomously to achieve targets.</li><li>Willingness to travel as required by the role.</li><li>Bachelor's Degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent experience.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Summary:<br>We are seeking a dedicated Maintenance Engineer to oversee all maintenance activities within our organization, including the installation and commissioning of new machinery and equipment. The Maintenance Engineer will be responsible for ensuring the smooth running of all assets to minimize downtime and maximize productivity.<br><br>Job Responsibility:<br>1. Conducting regular inspections of machinery, equipment, and facilities to identify and resolve any issues.<br>2. Developing and implementing maintenance procedures and protocols to ensure optimal functioning of all assets.<br>3. Scheduling and supervising preventive maintenance tasks to minimize the risk of breakdowns.<br>4. Coordinating with external contractors for specialized maintenance and repairs.<br>5. Installing and commissioning new machinery and equipment, ensuring proper set-up and functionality.<br>6. Keeping accurate maintenance records and documentation for reference and reporting purposes.<br>7. Training and guiding maintenance staff on best practices and safety protocols.<br><br>Candidate Requirements:<br>1. Bachelor's degree in Mechanical Engineering or related field.<br>2. Proven experience as a Maintenance Engineer or similar role.<br>3. In-depth knowledge of maintenance procedures and best practices.<br>4. Strong problem-solving skills and attention to detail.<br>5. Excellent communication and leadership abilities.<br>6. Ability to work well under pressure and in a fast-paced environment.<br> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills">Strong knowledge of mechanical, electrical, and plumbing systems<br>- Ability to troubleshoot and repair equipment and machinery<br>- Knowledge of preventive maintenance practices<br>- Ability to read and interpret technical manuals and blueprints<br>- Excellent problem-solving skills<br>- Strong attention to detail<br>- Good communication and interpersonal skills<br>- Ability to work independently and as part of a team<br>- Knowledge of safety regulations and procedures<br>- Strong time management and organizational skills<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field.</p><p>5-8 years of experience in electronic hardware, embedded systems, and PCB design.</p><p>Proficiency in PCB design tools such as Altium Designer or KiCad.</p><p>Experience with ARM, PIC, or AVR microcontrollers and embedded software development.</p><p>Strong knowledge of analog and digital circuit design, signal processing, and power electronics.</p><p>Experience designing DC-DC converters, motor drivers, and power management circuits.</p><p>Proficiency in C, C++, and Python programming languages.</p><p>Knowledge of communication protocols including SPI, I2C, UART, and CAN.</p><p>Familiarity with IPC standards and electronics manufacturing processes.</p><p>Experience using oscilloscopes, multimeters, logic analyzers, and other diagnostic equipment.</p><p>Ability to prepare technical documentation, schematics, and PCB layouts.</p><p>Good English communication skills and strong analytical abilities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree in Electrical Engineering, Electronics Engineering, or a related field. 5-8 years of experience in electronic hardware, embedded systems, and PCB design. Proficiency in PCB design tools such as Altium Designer or KiCad. Experience with ARM, PIC, or AVR microcontrollers and embedded software development. Strong knowledge of analog and digital circuit design, signal processing, and power electronics. Experience designing DC-DC converters, motor drivers, and power management circuits. Proficiency in C, C++, and Python programming languages. Knowledge of communication protocols including SPI, I2C, UART, and CAN. Familiarity with IPC standards and electronics manufacturing processes. Experience using oscilloscopes, multimeters, logic analyzers, and other diagnostic equipment. Ability to prepare technical documentation, schematics, and PCB layouts. Good English communication skills and strong analytical abilities.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are looking for a passionate, self-driven, and experienced Sales Engineer / Sales Representative to join one of the fastest-growing industrial engineering companies in the Kingdom of Saudi Arabia that specializes in metal and industrial processes. The sales engineer/sales representative must have a proven track record in technical sales of firefighting products and in-depth knowledge of fire protection systems and equipment.</p><p>Key Accountabilities</p><ul><li>Promote and sell firefighting products and systems to contractors, consultants, and end users.</li><li>Identify and develop new business opportunities across various sectors, including industrial, commercial, and infrastructure projects.</li><li>Provide technical consultations and product presentations to clients to ensure proper product selection and system design support.</li><li>Build and maintain strong, long-term client relationships.</li><li>Prepare and follow up on quotations, technical submittals, and sales contracts.</li><li>Collaborate with the engineering and project teams to ensure alignment between sales commitments and project deliverables.</li><li>Monitor market trends and competitor activities to inform strategic decisions.</li><li>Meet or exceed assigned sales targets and objectives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in mechanical, electrical, or industrial engineering (or related technical discipline).</li><li>3+ years of sales experience in the firefighting systems and equipment industry.</li><li>Proven knowledge of NFPA standards and relevant civil defense regulations.</li><li>Strong experience in the Saudi market with a well-established network of contacts.</li><li>Preferably has worked with or represented major firefighting brands such as SFFECO, NAFFCO, HEBA , or ALSABEH .</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Proficiency in MS Office and CRM systems.</li><li>Fluency in English; Arabic is a strong plus.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Division: <strong>Sports &amp; Entertainment</strong> Department: <strong>RSSE</strong> Company: <strong>Red Sea Sports &amp; Entertainment Company (RSSE)</strong> <br> From Land to Sea – Active Experiences in Nature's Purest Form <br> </span><p>Red Sea Sports &amp; Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p><br><br> <br> <p>As a strategic partner of the Saudi Olympic &amp; Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p><br><br> <br> <p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p><br><br> Job Purpose <p>The Administrative Specialist is responsible for providing high-quality administrative, reservations, and coordination support across RSSE's guest services and operational functions. The role ensures that bookings, guest enquiries, schedules, documentation, records, and internal communications are managed accurately, efficiently, and professionally to support seamless day-to-day operations.</p><br><br> <p>Working closely with Operations, Guest Services, Finance, Reservations, and other support functions, the Administrative Specialist plays an important role in coordinating guest requirements and ensuring information is communicated accurately across relevant teams. The position supports the smooth delivery of RSSE's watersports, diving, and land-based adventure experiences by maintaining reliable records, coordinating schedules and resources, and providing responsive administrative support.</p><br><br> <p>The role contributes directly to operational efficiency, service quality, and guest satisfaction by maintaining high standards of accuracy, organisation, confidentiality, professionalism, and customer service.</p><br><br> Key Responsibilities Booking &amp; Reservation Coordination <ul> <li> <p>Manage and process guest bookings and reservations for watersports, diving, land-based adventure activities, and other RSSE experiences accurately and within required timelines.</p><br><br> </li> <li> <p>Respond professionally to booking enquiries, confirmations, amendments, cancellations, availability requests, and special guest requirements.</p><br><br> </li> <li> <p>Provide guests with clear and accurate information regarding activities, schedules, availability, booking requirements, and relevant experience details.</p><br><br> </li> <li> <p>Maintain accurate and up-to-date booking records, guest profiles, payment information, confirmations, and supporting documentation within approved systems and trackers.</p><br><br> </li> <li> <p>Coordinate with Operations, Guest Services, Finance, and other relevant departments to ensure guest requirements, schedules, availability, resources, and operational requirements are aligned.</p><br><br> </li> <li> <p>Monitor upcoming reservations and proactively identify booking conflicts, missing information, or operational requirements requiring follow-up.</p><br><br> </li> <li> <p>Record and escalate guest feedback, complaints, or service-related concerns to the appropriate department and support timely follow-up and resolution.</p><br><br> </li> </ul> &nbsp; Administrative Support <ul> <li> <p>Provide comprehensive day-to-day administrative support to RSSE operations and relevant departments.</p><br><br> </li> <li> <p>Prepare, review, process, and maintain administrative documentation, including booking confirmations, itineraries, invoices, receipts, contracts, reports, correspondence, and internal forms.</p><br><br> </li> <li> <p>Manage departmental correspondence through email, telephone, and other approved communication channels.</p><br><br> </li> <li> <p>Perform accurate data entry, filing, document control, record management, and general administrative duties.</p><br><br> </li> <li> <p>Support meeting coordination, including scheduling, preparation of documentation, and administrative follow-up where required.</p><br><br> </li> <li> <p>Maintain organised electronic and physical filing systems to ensure documents and information are easily accessible.</p><br><br> </li> <li> <p>Ensure administrative workspaces, records, files, and documentation remain organised and maintained to professional standards.</p><br><br> </li> <li> <p>Monitor administrative supplies and materials and coordinate replenishment when required.</p><br><br> </li> </ul> &nbsp; Guest &amp; Stakeholder Coordination <ul> <li> <p>Provide professional and responsive support to guests throughout the booking and administrative process.</p><br><br> </li> <li> <p>Liaise with internal teams to ensure guest requests and operational requirements are communicated accurately and addressed promptly.</p><br><br> </li> <li> <p>Maintain a professional, courteous, and service-oriented approach in all guest and stakeholder interactions.</p><br><br> </li> <li> <p>Support the coordination of special guest requests and requirements with relevant operational teams.</p><br><br> </li> <li> <p>Build effective working relationships with internal departments, resort partners, vendors, and other stakeholders supporting RSSE operations.</p><br><br> </li> </ul> &nbsp; Financial &amp; Records Administration <ul> <li> <p>Support invoicing, billing, payment tracking, and reconciliation activities in coordination with Finance.</p><br><br> </li> <li> <p>Maintain accurate administrative and financial records relating to bookings and guest transactions.</p><br><br> </li> <li> <p>Ensure payment information, receipts, invoices, and supporting documentation are recorded and maintained accurately.</p><br><br> </li> <li> <p>Escalate payment discrepancies or administrative issues to the relevant department for resolution.</p><br><br> </li> <li> <p>Handle guest, operational, and financial information with appropriate confidentiality and discretion.</p><br><br> </li> </ul> &nbsp; Events &amp; Operational Support <ul> <li> <p>Provide administrative support for RSSE events, promotions, seasonal activations, and guest experience programmes.</p><br><br> </li> <li> <p>Assist with schedules, guest lists, communications, documentation, and administrative requirements associated with events and activities.</p><br><br> </li> <li> <p>Support operational teams during peak booking periods, events, and high-demand periods where required.</p><br><br> </li> <li> <p>Coordinate administrative requirements with relevant stakeholders to support successful activity and event delivery.</p><br><br> </li> </ul> &nbsp; Policies, Systems, Processes, Procedures, Standards &amp; Reporting <ul> <li> <p>Comply with all relevant company policies, processes, Standard Operating Procedures (SOPs), work instructions, and administrative controls.</p><br><br> </li> <li> <p>Maintain accurate departmental reports, trackers, booking records, databases, and administrative documentation.</p><br><br> </li> <li> <p>Support the preparation of accurate and timely management information and operational reports.</p><br><br> </li> <li> <p>Ensure administrative activities are conducted consistently and in accordance with RSSE's service, confidentiality, and quality standards.</p><br><br> </li> <li> <p>Maintain confidentiality and appropriate controls when handling guest, employee, financial, and commercially sensitive information.</p><br><br> </li> </ul> &nbsp; Health, Safety, Quality &amp; Environment <ul> <li> <p>Comply with all applicable RSSE health, safety, quality, and environmental policies, procedures, and controls.</p><br><br> </li> <li> <p>Support a safe and professional working environment through compliance with established procedures.</p><br><br> </li> <li> <p>Report identified safety, quality, operational, or environmental concerns through appropriate channels.</p><br><br> </li> <li> <p>Support responsible environmental practices and RSSE's wider sustainability commitments.</p><br><br> </li> </ul> &nbsp; Continuous Improvement <ul> <li> <p>Identify opportunities to improve booking processes, administrative workflows, document control, reporting accuracy, and service efficiency.</p><br><br> </li> <li> <p>Recommend practical improvements to administrative systems and working practices.</p><br><br> </li> <li> <p>Support the implementation of new systems, processes, and operational improvements.</p><br><br> </li> <li> <p>Contribute to a culture of continuous improvement, collaboration, and operational excellence.</p><br><br> </li> </ul> &nbsp; Key Stakeholders Internal <ul> <li> <p>Operations Teams</p><br><br> </li> <li> <p>Guest Services</p><br><br> </li> <li> <p>Finance</p><br><br> </li> <li> <p>Sales &amp; Reservations</p><br><br> </li> <li> <p>Department Managers</p><br><br> </li> <li> <p>Human Resources</p><br><br> </li> <li> <p>Procurement</p><br><br> </li> <li> <p>RSSE Support Functions</p><br><br> </li> </ul> External <ul> <li> <p>Guests and Visitors</p><br><br> </li> <li> <p>Resort Partners</p><br><br> </li> <li> <p>Vendors and Suppliers</p><br><br> </li> <li> <p>Service Providers</p><br><br> </li> <li> <p>Business Partners</p><br><br> </li> <li> <p>Other relevant external stakeholders</p><br><br> </li> </ul> &nbsp; Qualifications &amp; Experience <ul> <li> <p>High School Diploma or equivalent is required; a Diploma or Bachelor's degree in Business Administration, Hospitality Management, Tourism, Office Administration, or a related discipline is preferred.</p><br><br> </li> <li> <p>Minimum of two (2) years of relevant administrative experience, preferably within hospitality, tourism, leisure, adventure, guest services, or another customer-facing operational environment.</p><br><br> </li> <li> <p>Previous experience in reservations, booking coordination, guest support, office administration, data entry, or document management is highly desirable.</p><br><br> </li> <li> <p>Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel, and PowerPoint.</p><br><br> </li> <li> <p>Experience using booking systems, reservation platforms, CRM applications, or customer database systems is preferred.</p><br><br> </li> <li> <p>Basic understanding of invoicing, billing, payment tracking, and financial administration is advantageous.</p><br><br> </li> <li> <p>Experience supporting multiple departments or operational functions within a fast-paced environment is advantageous.</p><br><br> </li> <li> <p>Fluency in written and spoken English is required; Arabic or additional language capability is advantageous.</p><br><br> </li> </ul> &nbsp; Essential Skills <ul> <li> <p>High level of accuracy and attention to detail when processing bookings, records, guest information, and documentation.</p><br><br> </li> <li> <p>Strong organisational, administrative, and time-management skills.</p><br><br> </li> <li> <p>Ability to manage multiple priorities and competing deadlines effectively.</p><br><br> </li> <li> <p>Excellent written and verbal communication skills.</p><br><br> </li> <li> <p>Strong customer service and guest engagement capabilities.</p><br><br> </li> <li> <p>Ability to communicate professionally with guests, colleagues, management, vendors, and external stakeholders.</p><br><br> </li> <li> <p>Strong problem-solving skills and sound judgement when managing booking issues, guest requests, and administrative challenges.</p><br><br> </li> <li> <p>Ability to remain calm, organised, and service-focused within a fast-paced operational environment.</p><br><br> </li> <li> <p>Strong working knowledge of Microsoft Office and relevant administrative systems.</p><br><br> </li> <li> <p>High standards of confidentiality, professionalism, integrity, and reliability.</p><br><br> </li> <li> <p>Ability to work independently while collaborating effectively with cross-functional teams.</p><br><br> </li> <li> <p>Flexible and adaptable approach to changing operational requirements.</p><br><br> </li> </ul> &nbsp; Job Context <p>The Administrative Specialist operates within a dynamic sports, leisure, hospitality, and adventure environment where accuracy, responsiveness, organisation, and effective coordination are essential to successful service delivery.</p><br><br> <br> <p>The role provides administrative and booking support across RSSE's portfolio of guest experiences, including watersports, diving, and land-based adventure activities. This requires regular coordination with operational and guest-facing teams to ensure bookings, schedules, resources, guest requirements, and supporting documentation are accurately managed.</p><br><br> <br> <p>The position requires the ability to manage multiple priorities, particularly during peak booking periods, special events, seasonal activations, and periods of increased guest demand. The Administrative Specialist is expected to demonstrate professionalism, discretion, flexibility, and a consistently high level of customer service.</p><br><br> <br> <p>Through accurate administration, effective communication, and proactive coordination, the role contributes directly to operational efficiency, service quality, guest satisfaction, and the successful delivery of RSSE experiences.</p><br><br> &nbsp; Job Competencies Leadership Competency Accountability <p>Takes ownership of assigned administrative responsibilities and consistently delivers accurate, timely, and dependable support.</p><br><br> <ul> <li> <p>Demonstrates reliability and follows through on commitments.</p><br><br> </li> <li> <p>Takes responsibility for the accuracy and quality of assigned work.</p><br><br> </li> <li> <p>Identifies and escalates issues through appropriate channels.</p><br><br> </li> <li> <p>Maintains professional standards and accountability in daily activities.</p><br><br> </li> </ul> &nbsp; Core Competency Customer Focus <p>Understands and responds effectively to guest and stakeholder requirements while maintaining professional and service-oriented communication.</p><br><br> <ul> <li> <p>Responds promptly and professionally to guest and stakeholder enquiries.</p><br><br> </li> <li> <p>Communicates clearly and manages expectations effectively.</p><br><br> </li> <li> <p>Demonstrates empathy, professionalism, and a solution-oriented approach.</p><br><br> </li> <li> <p>Contributes positively to the overall guest and stakeholder experience.</p><br><br> </li> </ul> &nbsp; Functional Competency Administrative &amp; Reservations Coordination <p>Effectively manages bookings, schedules, correspondence, documentation, records, and administrative processes to support seamless operational delivery.</p><br><br> <ul> <li> <p>Maintains accurate and up-to-date booking and administrative information.</p><br><br> </li> <li> <p>Coordinates effectively with Operations, Guest Services, Finance, and other relevant departments.</p><br><br> </li> <li> <p>Uses booking, administrative, and reporting systems accurately and efficiently.</p><br><br> </li> <li> <p>Ensures administrative activities are completed within required timelines and in accordance with approved standards.</p><br><br> </li> <li> <p>Maintains strong document control, confidentiality, and attention to detail.</p><br><br> </li> </ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Job Summary:The Logistics Lead is responsible for planning, coordinating, and controlling all logistics activities for Portfolio projects inside KSA. The role ensures the timely and cost-effective movement, receipt, storage, and distribution of construction materials, equipment, tools, and personnel while maintaining compliance with project requirements, company policies, HSE standards, and applicable Saudi regulations. The Logistics Lead will work closely with project management, procurement, engineering, construction teams, subcontractors, suppliers, transporters, and warehouse personnel to ensure uninterrupted project operations.<br>Key Responsibilities:1. Project Logistics Planning Develop and implement project-specific logistics plans, procedures, and schedules. Plan logistics requirements in line with project construction schedules and milestones. Coordinate site access, delivery routes, laydown areas, storage facilities, and material flow. Identify potential logistics constraints and develop mitigation plans. Coordinate logistics requirements for multiple work fronts and construction areas.2. Material & Equipment Logistics Coordinate the delivery, receipt, inspection, storage, and distribution of construction materials and equipment. Ensure materials are delivered to site according to approved schedules and construction priorities. Monitor material movements from suppliers/warehouses to project sites. Coordinate transportation of heavy equipment, machinery, oversized/abnormal loads, and specialized materials. Ensure appropriate handling, preservation, and storage of materials in accordance with manufacturer and project requirements.3. Transportation & Fleet Management Manage project transportation activities, including trucks, trailers, buses, light vehicles, and heavy equipment transportation. Coordinate daily vehicle and delivery schedules. Monitor fleet utilization, availability, maintenance, and operating costs. Ensure vehicles and drivers meet company, client, and Saudi regulatory requirements. Coordinate permits and requirements for oversized or special-load transportation where applicable.4. Site Logistics Manage site logistics operations, including access control, traffic flow, unloading areas, laydown yards, warehouses, and material staging areas. Coordinate delivery slots and prevent congestion at project sites. Establish safe routes for construction vehicles and equipment. Coordinate logistics during critical activities such as major equipment installation, concrete works, lifting operations, and commissioning. Maintain efficient movement of materials and equipment between warehouses, laydown areas, and work fronts.5. Warehouse & Inventory Coordination Oversee warehouse and laydown-yard logistics activities. Coordinate receiving, issuing, transferring, and tracking of materials. Maintain accurate logistics and inventory records in coordination with warehouse teams. Ensure proper segregation and storage of materials, including hazardous and sensitive items. Support inventory reconciliation and investigation of material discrepancies.6. Subcontractor & Supplier Coordination Coordinate logistics activities with suppliers, subcontractors, transport companies, and service providers. Monitor supplier and subcontractor delivery performance. Ensure logistics activities comply with project schedules, specifications, and contractual requirements. Resolve delivery delays, transportation issues, shortages, damages, and other logistics-related problems.7. HSE & Compliance Ensure all logistics activities are carried out in accordance with company and project HSE requirements. Implement safe systems of work for transportation, loading/unloading, material handling, and site movements. Ensure compliance with applicable KSA transportation, road safety, environmental, and labor requirements. Participate in risk assessments, toolbox talks, inspections, and incident investigations related to logistics activities. Promote a strong safety culture among logistics personnel, drivers, and subcontractors.8. Documentation & Reporting Maintain logistics schedules, delivery records, vehicle logs, material movement records, and related documentation. Prepare daily, weekly, and monthly logistics reports. Track logistics KPIs, including delivery performance, fleet utilization, transportation costs, and delays. Provide regular updates to project management regarding logistics risks, constraints, and performance. Maintain appropriate records for audits and client requirements.9. Cost & Performance Management Monitor logistics expenditure and identify opportunities for cost reduction. Optimize transportation routes, vehicle utilization, storage capacity, and manpower requirements. Monitor logistics contractor performance against agreed KPIs. Support procurement and project teams in evaluating transportation and logistics service providers.<br>Qualifications:Bachelor's degree or diploma in Logistics, Supply Chain Management, Business Administration, Engineering, or a related field.7–12 years of relevant logistics experience, preferably within construction, infrastructure, EPC, industrial, or large-scale projects. Proven experience managing logistics operations for construction projects in the Kingdom of Saudi Arabia. Experience with heavy equipment, construction materials, transportation, warehousing, and site logistics. Strong knowledge of logistics planning and project execution.<br>Skills & Competencies:Strong leadership and team-management skills. Excellent planning, coordination, and problem-solving abilities. Good knowledge of construction site logistics and material flow. Strong communication and stakeholder-management skills. Ability to work under pressure and manage multiple priorities. Strong knowledge of HSE requirements related to logistics and transportation. Good commercial and cost-control awareness. Proficiency in Microsoft Office, particularly Excel; knowledge of ERP/SAP or logistics management systems is an advantage. Ability to prepare professional reports and logistics schedules.<br>Preferred Experience:Experience with major construction, infrastructure, industrial, or EPC projects. Experience managing logistics for remote or large-scale project sites. Experience with heavy/abnormal-load transportation. Knowledge of KSA logistics, transportation, customs, and permitting processes. Knowledge of international logistics and import/export processes is an advantage.<br>Key Performance Indicators (KPIs):On-time delivery percentage. Material and equipment availability at work fronts. Transportation and logistics cost efficiency. Fleet utilization. Logistics-related construction delays. Number of logistics-related HSE incidents. Supplier/subcontractor delivery performance. Compliance with project logistics procedures and schedules.<br>Working Conditions:Primarily project/site based. May require working extended hours, weekends, or shifts depending on project requirements. Regular coordination with suppliers, subcontractors, warehouses, transporters, and project teams. Frequent movement within construction sites and logistics/laydown areas.<br>Employment Requirements – KSAValid authorization to work in Saudi Arabia. Valid Saudi/Iqama documentation as applicable. Valid driving license where required by the position.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Creative Lead – DTC & Performance Creative based in Saudi Arabia.<br><br>This is a high-ownership creative leadership role within a fast-growing direct-to-consumer environment where creative is a key driver of customer acquisition.<br><br>You’ll oversee the creative engine across agencies and internal teams, ensuring ideas move efficiently from research and briefing through production, QA, testing, and iteration.<br><br>The role combines creative leadership, agency management, performance marketing, and data-driven decision-making.<br><br>You’ll collaborate closely with strategists, editors, designers, and art direction to consistently raise the quality and effectiveness of paid social creative.<br><br>Performance data will guide your decisions, with metrics such as hook rate, hold rate, CTR, CPA, ROAS, CVR, and revenue informing what to improve and test next.<br><br>You’ll also build scalable systems, workflows, and reporting practices that turn creative learnings into repeatable processes.<br><br>This is an ideal opportunity for an experienced performance creative professional who wants meaningful ownership over both creative output and business growth.<br><br>Accountabilities<br><br>Own the end-to-end creative production process across multiple external creative agencies and an internal team, managing priorities, quality, delivery, reviews, and performance. Lead agency relationships, including running biweekly calls, setting expectations, reviewing output, and holding partners accountable for execution and results. Develop approximately 10 creative briefs per week using customer research, audience insights, competitive intelligence, and performance data. Oversee and quality-check scripts, static concepts, UGC ideas, hooks, video edits, landing-page concepts, and supporting research. Provide clear, actionable creative feedback to strategists, editors, designers, creators, copywriters, and agency partners. Manage creative workflows and production tracking through Notion or comparable project-management systems. Research winning advertisements, customer reviews, competitors, audience pain points, offers, hooks, and emerging creative patterns to inform new concepts. Analyze creative performance and identify which concepts, formats, messages, and executions are working and which opportunities should be tested next. Translate weekly performance insights into clear team updates, actionable recommendations, and repeatable creative systems. Collaborate across creative and performance functions to continuously improve production efficiency, creative quality, and campaign results. <br><br>Requirements<br><br>4+ years of experience in performance creative, creative production, agency management, or a closely related field. Proven experience managing creative agencies, vendors, creators, editors, designers, copywriters, or other creative partners. Strong experience briefing and developing paid social creative, particularly for Meta and Tik Tok. Strong understanding of DTC/e Commerce, UGC, performance creative, and direct-response marketing principles. Demonstrated ability to connect creative decisions and production output to performance metrics and broader business outcomes. Comfortable managing creative workflows using Notion or similar project and collaboration tools. Excellent written communication skills, particularly for asynchronous collaboration, briefing, feedback, and reporting. Highly organized, proactive, detail-oriented, and comfortable taking ownership of outcomes in a fast-moving environment. Strong analytical and research skills, with the ability to turn customer insights and performance data into actionable creative recommendations. Preferred: Experience in health, wellness, supplements, fitness, or consumer health. Preferred: Experience managing multiple brands or agency/vendor relationships simultaneously. Preferred: Experience sourcing, evaluating, and managing agencies or freelance creative talent. Preferred: Experience producing creative performance reports or internal learning updates. Preferred: Familiarity with ad libraries, customer-review research, Reddit, Amazon reviews, Tik Tok research, and competitor analysis. <br><br>Benefits<br><br>$8,000–$10,000 USD per month in compensation. Performance bonus opportunity of up to $3,000 USD. Fully remote working environment. US-time-zone overlap preferred, enabling collaboration with distributed teams. High-ownership position with direct influence over creative performance and customer acquisition. Opportunity to lead creative production across multiple agency partners and an internal team. Exposure to DTC, e Commerce, UGC, paid social, and direct-response creative at scale. Opportunity to build repeatable systems for creative production, agency management, testing, and performance reporting. Close collaboration with Creative Strategists, Editors, Designers, and Art Directors. Opportunity to contribute directly to the growth of a high-performing consumer brand. <br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Requisition ID: 177930<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Position Summary<br><br>The Service Coordinator is responsible for managing service bookings, workshop capacity planning, and customer communication to ensure smooth and efficient aftersales operations.<br><br>The role acts as the operational backbone between customers, Service Advisors, and the workshop by ensuring all appointments are accurately scheduled, workshop capacity is optimized, and customer interactions are handled professionally across all touchpoints. By maintaining booking discipline and proactive communication, the Service Coordinator directly contributes to workshop utilization, reduced no-show rates, and improved customer experience.<br><br>This position plays a critical role in aligning customer demand with workshop capacity while supporting operational efficiency and service revenue generation.<br><br>Key Responsibilities<br><br>Appointment Booking & Capacity Planning<br><br> Manage inbound service booking requests via calls, online platforms, and walk-in customers using the Dealer Management System (DMS) Optimize workshop loading by aligning technician availability, bay capacity, job complexity, and service priorities Schedule appointments in a structured manner to maximize workshop utilization and minimize idle capacity Coordinate priority bookings including VIP customers, fleet accounts, recall campaigns, and OEM service programs Monitor booking pipeline and adjust schedules dynamically based on operational changes<br><br>Customer Communication & Engagement<br><br> Confirm service appointments in advance and send reminders to minimize no-show and cancellation rates Conduct pre-arrival calls to capture additional customer concerns and ensure Service Advisors are fully prepared for reception Manage outbound campaigns for service reminders, recalls, and OEM customer engagement programs Provide clear and professional communication to customers regarding appointment availability, preparation requirements, and expected timelines<br><br>Operational Support & Coordination<br><br> Coordinate customer mobility solutions such as loan vehicles, shuttle services, and waiting area arrangements Support Service Advisors by tracking open Repair Orders and escalating delayed jobs or aging work-in-progress (WIP) cases Ensure accurate and up-to-date customer data in the DMS, including contact details, ownership updates, and service preferences Assist in balancing daily operational workload and supporting smooth workshop flow<br><br>Reporting & Performance Monitoring<br><br> Prepare daily, weekly, and monthly reports on booking volumes, show-up rates, workshop capacity utilization, and operational trends Track key performance indicators such as appointment conversion, no-show rate, outbound call performance, and booking efficiency Identify capacity constraints, booking gaps, and operational inefficiencies, escalating issues to the Service Manager with recommended actions Maintain data accuracy within CRM and DMS systems to support reliable reporting and business insights<br><br>Customer Experience & Compliance<br><br> Handle customer inquiries and initial complaints professionally, ensuring timely escalation of sensitive or complex cases to the Service Manager Support post-service follow-up activities in coordination with CRM and Customer Care teams Ensure compliance with OEM communication standards, customer data protection regulations, and internal audit requirements Maintain consistent and professional customer experience across all booking and communication touchpoints<br><br>Educational Requirements<br><br> Diploma or Bachelor’s Degree in Business Administration, Automotive, or a related field<br><br>Experience Requirements<br><br> Minimum 2–4 years of experience in an automotive dealership aftersales environment, contact center, or customer coordination role Prior experience in appointment booking, workshop scheduling, or service CRM operations is strongly preferred Exposure to high-volume service operations and customer interaction environments is an advantage<br><br>Technical Skills<br><br> Proficiency in Dealer Management Systems (DMS) for service booking, customer data management, and appointment tracking Strong Microsoft Excel skills for reporting, analysis, and performance tracking Familiarity with CRM systems, outbound calling platforms, and customer engagement tools Ability to manage scheduling systems and optimize resource allocation<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

Job Requisition ID: 177937<br><br>Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.<br><br>By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day<br><br>Position Summary<br><br>The Sales Supervisor is responsible for leading and managing the day-to-day showroom sales operations, ensuring a team of Sales Executives consistently achieves unit sales, F&I penetration, and trade-in targets.<br><br>The role combines hands-on leadership, deal support, and performance coaching to drive pipeline discipline, improve conversion rates, and deliver a consistent brand-standard customer experience. Acting as the operational leader on the showroom floor, the Sales Supervisor plays a critical role in maximizing team productivity, supporting deal closure, and maintaining sales process compliance.<br><br>By ensuring structured activity management and strong execution across the sales team, the role directly contributes to revenue growth, customer satisfaction (NPS/CSV), and overall showroom performance.<br><br>Key Responsibilities<br><br>Team Leadership & Daily Operations<br><br> Lead daily sales operations through team huddles, target tracking, and activity planning aligned with monthly objectives Allocate walk-in customers, digital leads, and key accounts based on team workload, performance, and conversion capability Coach Sales Executives on product knowledge, sales techniques, customer engagement, and objection handling Monitor individual and team performance, ensuring alignment with sales targets and dealership expectations Maintain discipline in showroom processes, attendance, and daily activity standards<br><br>Deal Support & Conversion<br><br> Support Sales Executives in handling high-value, complex, or sensitive customer negotiations Approve discounts, F&I proposals, and trade-in valuations within delegated authority levels Drive structured second-facing on undecided customers to improve closing ratios Ensure every deal is structured to maximize profitability while maintaining customer satisfaction<br><br>Pipeline & Activity Management<br><br> Monitor lead response times, pipeline health, and conversion performance across the team Ensure 100% lead capture, accurate data entry, and consistent updates within CRM / DMS systems Identify underperformance early and implement corrective coaching and action plans Maintain visibility on booking pipelines, test drives, and pending deals to ensure consistent sales flow<br><br>Customer Experience & Showroom Standards<br><br> Ensure showroom presentation, vehicle display, and demo fleet readiness meet brand standards at all times Handle customer escalations proactively to resolve issues quickly and protect NPS / CSV performance Coordinate with Handover, F&I, and Aftersales teams to ensure a seamless and professional customer journey Promote a customer-first culture across the sales team<br><br>Reporting & Compliance<br><br> Prepare daily, weekly, and monthly performance reports for the Sales Manager covering team activity, sales performance, and pipeline status Ensure all deals comply with OEM, regulatory, and internal documentation standards including KYC and financing requirements Maintain audit readiness across deal files, customer records, and sales documentation Support compliance with company policies, brand guidelines, and regulatory requirements<br><br>Educational Requirements<br><br> Diploma or Bachelor’s Degree in Business Administration, Marketing, or a related discipline<br><br>Experience Requirements<br><br> Minimum 3–6 years of automotive retail sales experience within a franchised dealership environment At least 1–2 years of experience in a senior sales, team lead, or supervisory role Proven track record of strong personal sales performance prior to moving into leadership Experience managing daily showroom operations and coaching sales teams in high-volume environments<br><br>Technical Skills<br><br> Strong proficiency in CRM and Dealer Management Systems (DMS) for pipeline management, deal tracking, and reporting Solid Microsoft Office skills, particularly Excel for performance tracking and reporting Good understanding of F&I products, financing structures, and trade-in valuation processes Ability to analyse sales performance metrics and drive improvement actions Valid Saudi Arabia driving license<br><br>About Al-Futtaim Automotive<br><br>A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.<br><br>Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.<br><br>We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.<br><br>We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.<br><br>What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><span><strong><em>Group overview:</em></strong></span></p><br> <p><span>Headquartered in Riyadh, Saudi Arabia, we operate construction and manufacturing businesses, design &amp; development centers and a host of facilities in the Middle East and other countries.</span></p><br> <p><span><span><strong>alfanar</strong></span><strong>&nbsp;is involved in:</strong></span></p><br> <ul> <li><span>Electrical, Electromechanical and Civil Engineering Construction</span></li> <li><span>Manufacturing and Marketing Electrical Construction Products</span></li> <li><span>Allied Engineering Services</span></li> </ul> <p><span><strong>Our Main Divisions:</strong></span></p><br> <ul> <li><span>alfanar electric</span></li> <li><span>alfanar Construction</span></li> <li><span>alfanar Building Systems</span></li> </ul> <p><span><strong><u>alfanar electric</u></strong></span></p><br> <p><span>alfanar electric is the industrial arm of alfanar, manufacturing a variety of low, medium and high voltage electrical construction products.</span></p><br> <p><span><strong>alfanar electric operates industries in:</strong></span></p><br> <ul> <li><span>Riyadh and Jubail, Saudi Arabia</span></li> <li><span>Dubai, UAE</span></li> <li><span>London, UK</span></li> </ul> <p><span>alfanar has a development and engineering center in Chennai, India.</span></p><br> <p><span><strong>Industrial Complex, Riyadh</strong></span></p><br> <p><span>The center of alfanar’s industrial activities is alfanar Industrial Complex situated in the Third Industrial Zone on Al-Kharj Road, Riyadh.</span></p><br> <p><span>Spread across 700,000 square meters, the Complex houses alfanar’s facilities.</span></p><br> <p><span>The Complex has a comprehensive infrastructure including a data and communication center as well as a commercial zone.</span></p><br>Job Purpose <br><p>Lead the end-to-end delivery of complex water DCS and automation projects, ensuring the successful integration of control systems, software, hardware, and third-party packages. Ensure projects are delivered safely and in accordance with contractual requirements, approved budgets, schedules, quality standards, profitability targets, and customer expectations.</p><br><br><br>Functional Responsibilities <br><p>Project Delivery Management</p><br> <ul> <li>Lead projects from contract handover through engineering, procurement, production, integration, testing, commissioning, acceptance, and warranty support.</li> <li>Establish execution plans, schedules, responsibilities, governance, and performance targets.</li> <li>Ensure projects meet approved scope, schedule, budget, quality, safety, profitability, and cash objectives across multiple sites and teams.</li> </ul> <p>DCS &amp; Automation Solution Delivery</p><br> <ul> <li>Oversee the delivery and integration of DCS, SCADA, PLC, RTU, communication systems, control panels, instrumentation, and third-party packages.</li> <li>Manage brownfield requirements, including legacy migration, phased cutover, redundancy, minimum downtime, and operational continuity.</li> <li>Ensure delivered solutions are reliable, maintainable, and compliant with customer and operational requirements.</li> </ul> <p>Commercial &amp; Contractual Management</p><br> <ul> <li>Monitor project revenue, costs, profitability, billing, cash collection, and financial forecasts.</li> <li>Manage contractual obligations, variations, claims, change orders, and commercial risks.</li> <li>Protect the company’s commercial position and report project performance, risks, and opportunities.</li> </ul> <p>Customer &amp; Stakeholder Management</p><br> <ul> <li>Act as the senior interface with customers, consultants, operators, and other key stakeholders.</li> <li>Lead progress meetings, steering committees, risk reviews, and action tracking.</li> <li>Manage expectations, escalations, design changes, acceptance requirements, and customer satisfaction.</li> </ul> <p>Cross-Functional &amp; Partner Management</p><br> <ul> <li>Lead coordination across Engineering, Procurement, Planning, Production, Quality, Finance, Project Controls, Testing, and Commissioning.</li> <li>Manage technology partners, system integrators, subcontractors, suppliers, and site-service providers.</li> <li>Define responsibilities and interfaces, monitor performance, and ensure timely resolution of delivery issues.</li> </ul> <p>Risk, Quality &amp; Compliance</p><br> <ul> <li>Manage technical, operational, commercial, contractual, quality, and HSE risks throughout the project lifecycle.</li> <li>Ensure compliance with customer specifications, contractual requirements, applicable standards, and internal governance.</li> <li>Maintain accurate project documentation, risk registers, progress reports, and management updates.</li> </ul> <p>Testing, Commissioning &amp; Handover</p><br> <ul> <li>Oversee FAT, SAT, integrated testing, commissioning, and system-performance verification.</li> <li>Ensure technical issues, punch-list items, and customer observations are closed within agreed timelines.</li> <li>Coordinate training, documentation, spare parts, customer acceptance, and transition to warranty and after-sales support.</li> </ul> <br><br>General Responsibilities <br><p>HR Proficiency:</p><br> <ul> <li>Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.</li> <li>Ability to recognize low performers and guide them to improve or release them.</li> <li>Ability to treat subordinates equally without any discrimination.</li> <li>Assessment criteria of subordinates is performance that leads to planned results.</li> <li>Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.</li> </ul> <p>Responsibility:</p><br> <ul> <li>Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.</li> <li>Able to anticipate problems and make the necessary proactive steps to prevent them</li> <li>Ability to take necessary and proper timely decisions.</li> </ul> <p>Delivery:</p><br> <ul> <li>Deliver the required results in timely manner with required quality and cost.</li> <li>Making a Tangible Difference:</li> <li>Must make a tangible difference to his area of operation. and exceed business expectations.</li> </ul> <p>Business Planning and Performance:</p><br> <ul> <li>Able to transform the corporate goals into business plans.</li> <li>Able to Plan, follow-up and execute those plans, whether they are annual or development plans.</li> <li>Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.</li> <li>Provide periodic work progress reports.</li> <li>Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.</li> </ul> <p>Organizational Development:</p><br> <ul> <li>Develop the organizational structure according to the current requirements taking into consideration future and development plans.</li> <li>Ensure availability of job descriptions for all job roles and deployment.</li> </ul> <p>Business Process Improvements:</p><br> <ul> <li>Develop, coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.</li> <li>Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.</li> <li>Promote the automated systems and using them fully, to spread its culture.</li> </ul> <p>Quality:</p><br> <ul> <li>Quality is considered as alfanar’s prime competitive advantage as such, managers are expected to act accordingly.</li> </ul> <p>Adaptation:</p><br> <ul> <li>Adapt to new and alternative techniques, technologies, management structures, and business models.</li> </ul> <p>Health, Safety and Environment:</p><br> <ul> <li>Ensure a safe, secure, and legal work environment as per the standard regulations.</li> </ul> <br><br>Qualification <br>Bachelor in Electrical Engineering or Any relevant field<br><br><br>Experience <br>6 to 10 Years<br><br><br>Skills <br>Project Control<br>Project Change Management<br>Project Engineering<br>Project Management<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About the Role We are seeking a highly organized and proactive Contractor Onboarding &amp; Access Management Coordinator to manage the end-to-end onboarding process for contractors, consultants, and temporary resources.<br> The role will be responsible for coordinating onboarding documentation, approvals, access requests, system provisioning, employee IDs and badges, induction activities, and stakeholder communication to ensure every contractor is fully operational from their first working day.<br> The successful candidate will be comfortable working in a banking environment , coordinating across multiple stakeholders, managing multiple onboarding activities simultaneously, and ensuring all processes comply with bank policies, security requirements, and access management controls.<br> Key ResponsibilitiesContractor Onboarding Coordinate the end-to-end onboarding process for contractors, consultants, and temporary resources.<br> Ensure all onboarding activities are completed before the contractor's joining date.<br> Coordinate with hiring managers and project teams to collect all required onboarding information.<br> Verify contractor documentation and ensure all required documents are complete and valid.<br> Maintain accurate onboarding records and trackers.<br> Schedule onboarding activities, induction sessions, and required orientations.<br> Ensure all required approvals are obtained before onboarding completion.<br> Proactively identify and resolve onboarding delays or missing requirements.<br> Access &amp; System Provisioning Raise and coordinate system and application access requests based on approved onboarding requirements.<br> Track access request workflows and ensure approvals are completed within required timelines.<br> Coordinate with Infrastructure, Information Security, IAM, IT Service Desk, and application owners to provision required access.<br> Follow up on pending access requests and escalate delays where required.<br> Ensure contractors receive the appropriate access based on their role and approved requirements.<br> Support access changes, additions, and removals during the contractor lifecycle.<br> Ensure access provisioning follows bank security policies and least-privilege principles.<br> ID, Badge &amp; Physical Access Coordinate the issuance of employee IDs, contractor IDs, badges, and physical access .<br> Liaise with relevant security and facilities teams to ensure access is available before the joining date.<br> Track badge and physical access requests through completion.<br> Ensure contractors have the required physical and logical access to perform their responsibilities from Day 1.<br> Stakeholder Coordination Act as the central coordination point between: Hiring Managers Project Managers Contractors and Vendors HR / People Operations IT Infrastructure IAM / Information Security Application Owners Facilities and Physical Security Procurement / Vendor Management Maintain clear communication with stakeholders throughout the onboarding process.<br> Provide regular status updates on onboarding progress.<br> Escalate blockers and overdue activities proactively.<br> Tracking &amp; Reporting Maintain centralized onboarding trackers covering contractor status, documentation, approvals, access requests, IDs, badges, and joining dates.<br> Monitor onboarding SLAs and identify potential delays before they impact the contractor's start date.<br> Prepare daily/weekly onboarding status reports for relevant stakeholders.<br> Track outstanding actions and ensure timely closure.<br> Maintain accurate records for audit and compliance purposes.<br> Compliance &amp; Controls Ensure onboarding activities comply with bank policies, security standards, access management controls, and regulatory requirements .<br> Verify that required approvals are obtained before granting access.<br> Ensure contractor access is aligned with the approved role and business requirements.<br> Support periodic access reviews and contractor access validation.<br> Ensure access is appropriately modified or revoked when contractors change roles or leave the organization.<br> Maintain documentation required for internal and external audits.<br> What We Offer Opportunity to work in a dynamic, project-driven environment.<br> Exposure to large-scale technology and digital transformation projects.<br> Collaboration with project teams, customers, hiring managers, and leading staffing partners.<br> Professional growth and development opportunities.<br> Disclaimer CodeNinja is an equal opportunity employer.<br> We celebrate diversity and are committed to creating an inclusive environment for all employees.<br> All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, and performance.<br> Female and minorities are strongly encouraged and preferred to apply for the role.<br> Requirements Saudi Nationals only.<br> 1-3 years of relevant experience in contractor onboarding, IT onboarding, access management, HR operations, IT coordination, or a similar role.<br> Experience working with contractors, consultants, vendors, or temporary resources in a large enterprise environment.<br> Strong understanding of end-to-end onboarding processes and access provisioning workflows.<br> Experience coordinating with IT Infrastructure, IAM, Information Security, Service Desk, and application teams .<br> Experience raising and tracking IT access requests and approval workflows.<br> Strong understanding of documentation, approval, and compliance requirements.<br> Experience in a banking or financial services environment is highly preferred.<br> Experience with ITSM / ticketing systems such as ServiceNow, Jira, BMC, or similar platforms is preferred.<br> Strong Microsoft Office / Excel skills for maintaining trackers and reporting.<br> Excellent organizational and time-management skills.<br> Strong follow-up and stakeholder coordination capabilities.<br> Ability to manage multiple onboarding requests simultaneously and work under tight deadlines.<br> Strong written and verbal communication skills.<br> High attention to detail and ability to maintain accurate records.<br> Key Performance Indicators Percentage of contractors fully onboarded before their joining date.<br> Day-1 readiness and operational access availability.<br> Onboarding SLA adherence.<br> Access request turnaround time.<br> Accuracy and completeness of onboarding documentation.<br> Timely completion of required approvals.<br> Reduction in onboarding delays and escalations.<br> Compliance with bank onboarding and access management policies.<br> Stakeholder and contractor satisfaction.<br> Preferred Profile The ideal candidate is a hands-on onboarding and coordination specialist who is highly organized, detail-oriented, and comfortable managing multiple onboarding activities simultaneously.<br> The candidate should have strong experience coordinating contractor onboarding, access requests, system provisioning, approvals, badges, documentation, and multiple internal stakeholders .<br> Experience within a bank or highly regulated enterprise environment , particularly exposure to IAM, ITSM, Information Security, and access governance processes , will be highly advantageous.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Travel Consultant – Riyadh</p><p><b>Position:</b> Travel Consultant</p><p><b>Department:</b> Sales &amp; Travel Operations</p><p><b>Employment Type:</b> Full-Time – Onsite</p><p><b>Location:</b> Riyadh, Saudi Arabia</p><p><b>Working Hours:</b> 9 hours per day, 6 days per week</p><p>About the Role</p><p>We are looking for an experienced, motivated, and customer-focused <b>Travel Consultant</b> to join our team in Riyadh.</p><p>The successful candidate will manage customers' complete travel requirements, including <b>flight reservations and ticketing, hotels, holiday packages, transportation, car rentals, cruises, tours, and visa services</b>.</p><p>The candidate must have <b>hands-on GDS experience</b> and strong knowledge of international travel, visa requirements, and travel products.</p><p>Key Responsibilities</p><p>Customer Service &amp; Sales</p><ul><li>Handle customer inquiries through <b>WhatsApp, phone, email, social media, and in person</b>.</li><li>Meet customers and understand their travel requirements.</li><li>Recommend suitable travel options based on customer needs and budget.</li><li>Prepare professional quotations and convert inquiries into confirmed bookings.</li><li>Create customized travel itineraries.</li><li>Follow up on quotations, leads, and pending bookings.</li><li>Maintain strong customer relationships and encourage repeat business.</li><li>Achieve assigned sales and revenue targets.</li></ul><p>Customer Site Visits</p><ul><li>Visit <b>customer locations in Riyadh</b> when required.</li><li>Meet corporate and individual customers to understand their travel requirements.</li><li>Present travel solutions, packages, and corporate travel services.</li><li>Build and maintain relationships with key customers.</li><li>Identify new sales and business opportunities.</li><li>Represent the company professionally during customer visits.</li></ul><p>Flight Reservations &amp; GDS</p><p><b>GDS experience is mandatory.</b></p><ul><li>Make airline reservations using <b>Amadeus, Sabre, Galileo, or equivalent GDS systems</b>.</li><li>Search and compare fares, schedules, availability, and routing options.</li><li>Issue, reissue, exchange, and refund airline tickets.</li><li>Handle fare rules, baggage allowances, penalties, and ticketing conditions.</li><li>Manage cancellations, schedule changes, and flight disruptions.</li><li>Provide accurate flight quotations and ticketing information.</li></ul><p>Visa Services</p><ul><li>Advise customers regarding <b>visa requirements, documentation, procedures, fees, and processing times</b>.</li><li>Assist with visa applications for destinations including <b>Schengen, UK, USA, Canada, Australia, Asia, and other destinations</b>.</li><li>Review customer documents and identify missing or incorrect information.</li><li>Prepare and organize visa application files.</li><li>Assist with visa appointment bookings and submissions where applicable.</li><li>Follow up on visa applications and provide customers with updates.</li><li>Stay updated on changes to embassy, immigration, and visa application requirements.</li></ul><p>Hotels &amp; Travel Packages</p><ul><li>Book hotels through OTAs, bedbanks, supplier platforms, and direct hotel channels.</li><li>Arrange airport transfers, private transportation, and car rentals.</li><li>Book cruises, tours, excursions, and activities.</li><li>Coordinate with DMCs and international suppliers.</li><li>Create customized holiday packages combining <b>flights, hotels, transfers, tours, activities, and other travel services</b>.</li><li>Negotiate with suppliers to obtain competitive rates.</li><li>Assist in developing new travel packages and destination products.</li></ul><p>Booking &amp; Operations</p><ul><li>Process new bookings, amendments, cancellations, refunds, and rebookings.</li><li>Issue tickets, hotel confirmations, vouchers, and travel documents.</li><li>Maintain accurate customer and booking records.</li><li>Follow supplier payment, cancellation, refund, and booking policies.</li><li>Handle urgent customer requests and travel disruptions.</li><li>Provide pre-trip and during-trip customer support.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Mandatory Requirements</p><ul><li>Previous experience as a <b>Travel Consultant / Travel Agent</b>.</li><li><b>Hands-on GDS experience is mandatory.</b></li><li>Strong airline reservation and ticketing experience.</li><li>Practical experience with <b>visa applications and requirements</b>.</li><li>Strong knowledge of international travel destinations.</li><li>Excellent customer service and communication skills.</li><li>Strong sales and negotiation skills.</li><li>Ability to manage multiple customers and bookings simultaneously.</li><li>Willingness and ability to <b>visit customer locations when required</b>.</li></ul><p>Language Skills</p><ul><li><b>Arabic:</b> Excellent written and spoken Arabic is required.</li><li><b>English:</b> Good to excellent written and spoken English is required.</li><li>Ability to communicate professionally with both <b>Arabic-speaking and international customers and suppliers</b>.</li><li>Ability to write professional emails, quotations, itineraries, and travel-related communications in English and Arabic.</li></ul><p>Computer &amp; Technical Skills</p><ul><li>Good to excellent computer literacy.</li><li>Strong knowledge of <b>Microsoft Office</b>, particularly Word, Excel, and Outlook.</li><li>Ability to learn and work with travel booking platforms, CRM systems, supplier portals, and online tools.</li><li>Strong ability to work with <b>GDS systems</b> and online reservation platforms.</li><li>Ability to manage digital documents, customer records, quotations, and booking information accurately.</li><li>Comfortable using <b>WhatsApp Business, email, and other digital communication platforms</b>.</li><li>Ability to quickly learn and adapt to new software and technology.</li></ul><p>Soft Skills</p><p>The ideal candidate should demonstrate:</p><ul><li><b>Excellent communication skills</b></li><li>Strong customer-service orientation</li><li><b>Sales and negotiation skills</b></li><li>Professional and confident personality</li><li>Strong interpersonal and relationship-building skills</li><li>Excellent listening and problem-solving abilities</li><li>Strong attention to detail</li><li>Good organization and time-management skills</li><li>Ability to multitask and prioritize work</li><li>Ability to work under pressure</li><li>Proactive and self-motivated attitude</li><li>Teamwork and collaboration</li><li>Professional appearance and behavior</li><li>Flexibility and adaptability</li><li>Positive attitude</li><li>Ability to handle difficult customers and resolve complaints professionally</li><li>Strong follow-up skills</li><li>Commercial awareness and ability to identify sales opportunities</li></ul><p>Preferred Experience</p><ul><li>Amadeus, Sabre, or Galileo.</li><li>Hotel bedbanks and OTA platforms.</li><li>DMCs and international suppliers.</li><li>Car rental and transportation suppliers.</li><li>Cruise bookings.</li><li>Customized holiday packages.</li><li>Travel insurance.</li><li>Corporate and group travel.</li></ul><p>Working Hours &amp; Conditions</p><ul><li><b>9 working hours per day, 6 days per week.</b></li><li>One weekly day off according to the company's schedule.</li><li><b>Fully onsite position in Riyadh.</b></li><li>Primary work location will be the company's office.</li><li>Customer site visits may be required for meetings, presentations, corporate accounts, and business development.</li><li>The candidate should be comfortable traveling within Riyadh for customer meetings.</li><li>Flexible working hours may occasionally be required depending on business requirements.</li><li>Weekend and public holiday work may be required when scheduled.</li></ul><p>Key Performance Indicators (KPIs)</p><ul><li>Sales and revenue generated</li><li>Flight ticketing sales</li><li>Hotel and package sales</li><li>Visa service sales</li><li>Conversion rate of inquiries to bookings</li><li>Customer satisfaction</li><li>Response time</li><li>Repeat customer rate</li><li>Booking accuracy</li><li>Customer visits and business development</li><li>Upselling and cross-selling</li><li>Supplier relationship management</li></ul><p>Ideal Candidate</p><p>We are looking for a <b>professional, proactive, sales-oriented, and highly organized Travel Consultant</b> who can independently manage the customer's journey from the initial inquiry through to the completion of their trip.</p><p>The ideal candidate should be confident in <b>GDS reservations and ticketing, visa services, hotels, holiday packages, transportation, supplier coordination, sales, and customer relationship management</b>.</p><p>Strong <b>Arabic and English communication skills</b>, excellent computer literacy, and strong interpersonal skills are essential for this position.</p><p>The successful candidate must be comfortable working <b>onsite at the office and visiting customer locations when required</b>.</p><p><b>GDS experience is mandatory.</b></p><p><br></p></div>