Call Center Jobs in Saudi
4836 Jobs Found
<p ><strong><span >Job Description</span></strong></p>
<div align="center">
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="7">
<p ><strong><span >OVERVIEW</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Job Title</span></strong></p>
</td>
<td >
<p ><span >Senior Consultant</span></p>
</td>
<td >
<p ><strong><span >Job Code</span></strong></p>
</td>
<td colspan="2">
<p ><span >-</span></p>
</td>
<td >
<p ><strong><span >Grade</span></strong></p>
</td>
<td >
<p ><span >I4</span></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Group</span></strong></p>
</td>
<td >
<p ><span >Government product</span></p>
</td>
<td >
<p ><strong><span >Division</span></strong></p>
</td>
<td colspan="4" valign="top">
<p ><span >Technology Division</span></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Technology Operations Center</span></p>
</td>
<td colspan="2">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3">
<p ><span >-</span></p>
</td>
</tr>
<tr>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
<td > </td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td >
<p ><strong><span >ROLE PURPOSE</span></strong><em><span ><br>The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td >
<p ><span >The role exists to support Research and Development activities related to embedded systems, electronics hardware, IoT devices, and prototype development. The job contributes to designing, testing, programming, validating, and improving hardware and firmware solutions by supporting circuit design, PCB development, device testing, lab activities, prototype production, and the implementation of emerging IoT technologies in alignment with Elm’s policies, procedures, innovation objectives, and quality standards.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong><em><span ><br>This section describes the principal outputs required from the job.</span></em></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td >
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >1. Hardware Development</span></p>
</td>
<td valign="top">
<p > </p>
<p ><span >• Support the design, testing, and troubleshooting of electronic and IoT product solutions under supervision.</span></p>
<p ><span >• Develop schematics, PCB layouts, footprints, and bills of materials in line with project requirements.</span></p>
<p ><span >• Select suitable electronic components for circuit design and product development activities.</span></p>
<p ><span >• Contribute to the development of hardware designs that meet functional, quality, and technical requirements.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >2. Embedded Systems Development</span></p>
</td>
<td valign="top">
<p > </p>
<p ><span >• Develop firmware for microcontrollers using C and C++ programming languages.</span></p>
<p ><span >• Create and maintain software libraries to support embedded systems and IoT device functionality.</span></p>
<p ><span >• Interface sensors and peripheral components using communication protocols such as UART, I2C, SPI, RS232, one-wire, and GPIO.</span></p>
<p ><span >• Support debugging and enhancement of embedded software to improve device reliability and performance.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >3. Prototype Development & Testing</span></p>
</td>
<td valign="top">
<p > </p>
<p ><span >• Support prototype building, assembly, and testing for new products and IoT device concepts.</span></p>
<p ><span >• Conduct functional testing of prototypes to verify performance, usability, and design compliance.</span></p>
<p ><span >• Identify design issues, technical defects, and improvement opportunities during prototype development.</span></p>
<p ><span >• Document prototype testing results, observations, and required corrective actions.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >4. IoT Device Architecture Support</span></p>
</td>
<td valign="top">
<p > </p>
<p ><span >• Contribute to the architecture design of IoT devices and connected hardware solutions.</span></p>
<p ><span >• Support the integration of hardware, firmware, sensors, and connectivity components within IoT products.</span></p>
<p ><span >• Research and apply relevant IoT advancements, tools, and technologies to support product development.</span></p>
<p ><span >• Collaborate with development teams to ensure IoT device designs are practical, scalable, and aligned with solution requirements.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >5. Verification, Validation & Quality Support</span></p>
</td>
<td valign="top">
<p > </p>
<p ><span >• Contribute to verification and validation activities to ensure designs comply with technical and quality requirements.</span></p>
<p ><span >• Support device testing, test scenario preparation, and test report development for R&D activities.</span></p>
<p ><span >• Assist in identifying root causes of hardware, firmware, and device performance issues.</span></p>
<p ><span >• Support corrective actions to improve product reliability, quality, and compliance with design specifications.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >6. Hardware Production Support</span></p>
</td>
<td valign="top">
<p > </p>
<p ><span >• Support the production of embedded systems, IoT devices, and related hardware components.</span></p>
<p ><span >• Assist in preparing production requirements, assembly instructions, and technical documentation.</span></p>
<p ><span >• Coordinate with relevant teams to ensure production activities follow approved designs and quality standards.</span></p>
<p ><span >• Support troubleshooting of production-related technical issues and recommend practical improvements.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >7. Lab Equipment Handling</span></p>
</td>
<td valign="top">
<p > </p>
<p ><span >• Use laboratory tools and equipment such as power supplies, oscilloscopes, logic analyzers, 3D printers, CNC machines, soldering stations, and hot air soldering tools.</span></p>
<p ><span >• Ensure lab equipment is handled safely and effectively during testing, assembly, and prototyping activities.</span></p>
<p ><span >• Maintain proper usage of lab tools to support accurate measurements, testing, and development work.</span></p>
<p ><span >• Follow safety and quality practices while performing lab-based hardware and electronics activities.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >8. Technical Documentation & Intellectual Property Support</span></p>
</td>
<td valign="top">
<p > </p>
<p ><span >• Prepare and maintain technical documentation, including test reports, design notes, component lists, and development records.</span></p>
<p ><span >• Support the preparation of invention disclosures and technical inputs required for intellectual property and patent filing activities.</span></p>
<p ><span >• Document hardware, firmware, and prototype development activities to support knowledge retention and future enhancements.</span></p>
<p ><span >• Coordinate with internal teams and external technology vendors when required to obtain technical inputs, components, or development support.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >9. Policies, Processes & Procedures</span></p>
</td>
<td valign="top">
<p > </p>
<p ><span >• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></p>
<p ><span >• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><span >10. Information Security</span></p>
</td>
<td valign="top">
<p > </p>
<p ><span >• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td >
<p > </p>
<p ><span >• Bachelor’s degree in Electrical Engineering, Electronics Engineering, or a related field from an accredited institution.</span></p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td >
<p > </p>
<p ><span >• 5–6 years of relevant experience in electronics engineering, embedded systems, IoT device development, hardware prototyping, firmware development, or related R&D roles.</span></p>
<p ><span >• Experience in circuit design, PCB development, component selection, embedded programming, and prototype testing.</span></p>
<p ><span >• Experience using lab tools such as oscilloscopes, power supplies, logic analyzers, soldering stations, 3D printers, CNC machines, and related development equipment.</span></p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
<div align="center">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td colspan="3">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
</tr>
<tr>
<td colspan="3">
<p ><strong><span >First review by:</span></strong></p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td >
<p ><strong><span >Name</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Signature</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
<tr>
<td >
<p ><strong><span >Date</span></strong></p>
</td>
<td >
<p > </p>
</td>
</tr>
</tbody>
</table>
</div>
<p > </p>
</span>
<div dir="rtl"><h3 >Role Overview</h3>
<p >Nahdi Medical Company is seeking a <strong >Customer Service Center Queries Clerk</strong> to join its team in <strong >Jeddah, Mecca</strong>. This role represents the first point of contact for customers, with the incumbent responsible for providing guidance and basic information, responding to inquiries, and handling initial requests. This is primarily done via telephone or electronic communications within a customer service center environment, to ensure a smooth and efficient service experience.</p> <h3 >Responsibilities</h3>
<ul >
<li >Answer basic customer questions and inquiries, and advise them on the facility’s products, services, policies, and other related topics.</li>
<li >Process customers’ basic requests and requirements, such as sending messages or forms or other documents, alongside handling financial transactions.</li>
<li >Resolve basic customer complaints and refer more complex issues to the complaints officer or any relevant staff member.</li>
<li >Record inquiries and complaints received, and report the determined resolutions.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<p >This role requires practical experience ranging from <strong >0 to 1 year</strong> in customer service or in a role involving direct interaction with customer inquiries. It is preferred that the candidate has a basic understanding of how customer service centers operate and the ability to use various communication systems.</p> <h3 >Policy and Procedure Adherence</h3>
<p >Full compliance with the procedural manuals and policies governing the customer service center is essential in this role. The incumbent must adhere to all specified procedures to ensure consistent, high-quality service and maintain operating standards established at <strong >Nahdi Medical Company</strong>.</p> <h3 >Job Details and Location</h3>
<p >This is a full-time position located in <strong >Jeddah, Mecca</strong>. The incumbent is expected to be onsite at the customer service center to provide the required support during the designated working hours.</p> <h3 >Application</h3>
<p >Qualified candidates who meet the above requirements are invited to apply for this role at <strong >Nahdi Medical Company</strong>.</p></div>
A center specializing in care and development of early childhood in Jeddah, welcoming children from 3 months to 5 years old, offering educational programs based on positive parenting principles that combine development of intellectual, social and emotional skills, and instilling values and ethics from an early age, in a safe and warm environment carefully designed to be an extension of the home. And stemming from our ongoing pursuit to provide the highest quality in caring for our children and serving their families, we are seeking a full-time Center Director with a leadership spirit and strong organizational sense to oversee the daily operations of the center and act as a link between the team, parents, and official authorities, contributing with us to a growth and expansion phase in which we aim to establish the center as a leading destination in early childhood care. <br> Tasks and responsibilities: Administration and operations: Managing and organizing all administrative and operational affairs of the center Supervising the registration of children and following up on subscriptions and files Managing operational financial affairs (invoices, purchases, salaries) and documenting them Following up on licenses and statutory requirements with government authorities and official platforms Managing staff affairs from contracts and registration on official platforms <br> Educational supervision and daily operations: Supervising reception of children and attendance and departure recording Preparing timetables and curricula and monitoring their implementation with teachers Monitoring teacher performance and providing necessary support Monitoring children's progress and documenting it in assessment records Managing Bounce app and following up on daily reports sent to parents <br> Communication and events: Ongoing communication with parents and responding to their inquiries Preparing for events and weekend activities Contributing to management of social media platforms content <br> Performing any other tasks assigned by senior management as needed <br> Qualifications and requirements: Minimum 5 years of experience in managing child care centers or nurseries or related field Excellent communication skills with parents and the team Familiarity with managing social media platforms Ability to organize and multitask Passion for working with children and in the early childhood environment The applicant must be a Saudi woman
<p>Responsible for making and receiving phone calls to sell the company s products or services, achieve sales targets, and build positive customer relationships in a professional manner.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Business Administration or a related field</li></ul>
<h3 >About Qualcomm and the Opportunity</h3>
<p >Qualcomm is expanding its presence in Riyadh, Saudi Arabia, to bolster its infrastructure across the region. As Saudi Arabia progresses with its digital transformation under Vision 2030, Qualcomm is investing in advanced computing and data centre capabilities to support AI, cloud technologies, and scalable advanced connectivity. This presents an opportunity to contribute to a rapidly growing technology hub. We are seeking a <strong >Machine Learning Engineer Staff level</strong> for our Datacentre AI Engineering team in a full-time capacity in Riyadh.</p> <h3 >Role Overview</h3>
<p >The Staff-level ML Applications Engineer will operate with a high degree of autonomy, defining technical goals and scope for assigned problem areas. This role involves leading development efforts from conception through execution, requiring extensive hands-on experience in C++/Python-based AI development within a Linux environment. The successful candidate will demonstrate strong analytical skills, foster effective cross-team collaboration, and mentor other engineers through practical example, maintaining a hands-on, execution-focused approach.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Improve and optimize key Deep Learning models on Qualcomm AI 100.</li>
<li >Build deep learning framework extensions for Qualcomm AI 100 in upstream open-source repositories.</li>
<li >Collaborate with internal teams to analyze and optimize training and inference for deep learning.</li>
<li >Develop software tools and an ecosystem around the AI SW Stack.</li>
<li >Work on Triton, ExecuTorch, Inductor, and TorchDynamo to build abstraction layers for inference accelerators.</li>
<li >Optimize workloads for both scale-up (multi-SoC) and scale-out (multi-card) systems.</li>
<li >Optimize the entire deep learning pipeline, including graph compiler integration.</li>
<li >Apply knowledge of software engineering best practices.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >5-10 years of professional experience in a relevant engineering role, specifically in AI development.</li>
<li >Extensive hands-on experience in C++/Python-based AI development within a Linux environment.</li>
<li >Demonstrated ability to define technical goals, scope problem areas, and lead development efforts from conception through execution.</li>
<li >Strong analytical skills and a proven ability to collaborate effectively across teams.</li>
<li >Experience mentoring and guiding other engineers through practical example.</li>
<li >Proficiency with Deep Learning models, frameworks, and optimization techniques.</li>
<li >Familiarity with open-source contributions and building software ecosystems around AI stacks.</li>
<li >Knowledge of inference accelerators and related technologies such as Triton, ExecuTorch, Inductor, and TorchDynamo.</li>
<li >Understanding of workload optimization for multi-SoC and multi-card systems, and deep learning pipeline optimization including graph compiler integration.</li>
<li >Adherence to software engineering best practices.</li>
</ul> <h3 >Compensation Structure</h3>
<p >The compensation package for this full-time position includes a competitive salary, housing and transport allowances, Stock (RSU's), and a performance-related bonus.</p> <h3 >Join Our Team</h3>
<p >This role offers an opportunity to contribute to the advancement of AI and data centre capabilities within a global technology leader. We invite qualified candidates to apply.</p>
الغرض من الوظيفةيتولى مدير مركز الاتصال وخدمة العملاء قيادة وتطوير جميع عمليات مركز الاتصال وخدمات العملاء بالشركة، بما يضمن تقديم تجربة استثنائية للعملاء والمستأجرين عبر مختلف قنوات التواصل. ويكون مسؤولاً عن وضع وتنفيذ الاستراتيجيات والسياسات والإجراءات التي ترفع مستويات رضا العملاء وتحسن الكفاءة التشغيلية، مع ضمان تحقيق مؤشرات الأداء المستهدفة وتعزيز ثقافة التميز في الخدمة، كما يقود جهود التحول الرقمي وتطوير قنوات التواصل وأنظمة إدارة علاقات العملاء، بما يسهم في تحسين تجربة العميل ودعم أهداف الشركة التشغيلية والتجارية.<br>المهام والمسؤوليات الرئيسيةالمسؤوليات الاستراتيجية:إعداد وتطوير استراتيجية مركز الاتصال وخدمة العملاء بما يتوافق مع استراتيجية الشركة وأهدافها التشغيلية والتجارية.ترجمة الاستراتيجية إلى خطط تشغيلية ومبادرات سنوية ومتابعة تنفيذها وقياس نتائجها.تطوير رحلة العميل (Customer Journey) وتحسين نقاط التواصل المختلفة مع العملاء والمستأجرين.قيادة مبادرات تحسين تجربة العميل (Customer Experience) ورفع مستويات الولاء والاحتفاظ بالعملاء.وضع مؤشرات الأداء الرئيسية ومتابعة تحقيق المستهدفات التشغيلية والخدمية.تطوير سياسات وإجراءات العمل والمعايير التشغيلية الخاصة بمركز الاتصال وخدمة العملاء.قيادة مشاريع التحول الرقمي والأتمتة وتطوير القنوات الرقمية وأنظمة الخدمة الذاتية.إعداد وإدارة الميزانية السنوية للقسم ومراقبة التكاليف وتحقيق الكفاءة التشغيلية.المسؤوليات التشغيلية:عمليات مركز الاتصال:الإشراف على العمليات اليومية لمركز الاتصال وضمان تقديم خدمات عالية الجودة وفق المعايير المعتمدة.إدارة جميع قنوات التواصل مع العملاء بما يشمل الهاتف والبريد الإلكتروني والدردشة المباشرة ووسائل التواصل الرقمية.ضمان الالتزام باتفاقيات مستوى الخدمة (SLA) ومعايير جودة الخدمة.متابعة ومعالجة الشكاوى والتصعيدات الحرجة وضمان حلها بشكل جذري وفي الوقت المناسب.مراقبة أداء الأنظمة التقنية الخاصة بمركز الاتصال وإدارة علاقات العملاء (CRM) والعمل على تطويرها وتحسينها.تطوير وتوحيد بروتوكولات التواصل مع العملاء بما يعكس هوية الشركة واحترافيتها.تحليل أسباب التواصل والشكاوى واستخراج الفرص التحسينية ورفع التوصيات للإدارة العليا.إعداد التقارير الدورية ولوحات المعلومات التنفيذية الخاصة بالأداء والتشغيل وتجربة العميل.إدارة الأداء والجودة:مستوى الخدمة (Service Level)متوسط سرعة الرد (ASA)متوسط مدة المكالمة (AHT)نسبة المكالمات المتروكة (Abandonment Rate)نسبة الحل من أول اتصال (FCR)رضا العملاء (CSAT)صافي نقاط التوصية (NPS)جودة الخدمة (QA Score)قيادة برامج تحسين الجودة والتطوير المستمر وتحليل الأداء التشغيلي.إعداد خطط العمل التصحيحية ومتابعة تنفيذها لضمان تحقيق المستهدفات.إدارة الفريق والتطوير:قيادة وإدارة فرق مركز الاتصال وخدمة العملاء وتحفيزهم لتحقيق مستويات أداء عالية.تحديد الاحتياجات الوظيفية والمشاركة في استقطاب الكفاءات المناسبة.إعداد وتنفيذ خطط التدريب والتطوير المستمر ورفع كفاءة الموظفين.إدارة تقييم الأداء ووضع خطط التطوير الفردية للموظفين.تعزيز ثقافة خدمة العملاء والتميز المؤسسي داخل الفريق.إدارة أصحاب المصلحة:التعاون والتنسيق مع الإدارات المختلفة مثل التشغيل، التسويق، المبيعات، التأجير، التحصيل، الشؤون القانونية والصيانة لضمان سرعة معالجة طلبات العملاء.بناء علاقات عمل فعالة مع الموردين ومزودي الأنظمة والشركاء الخارجيين.تقديم التوصيات للإدارة العليا بشأن تحسين الخدمات والعمليات ورفع مستوى رضا العملاء.مهام ومسؤوليات أخرى: تنفيذ أي مهام أو مسؤوليات أخرى يتم تكليفها من قبل المدير المباشر.<br>المؤهلات والخبراتالمؤهلات (التعليم والشهادات):درجة البكالوريوس في إدارة الأعمال أو التواصل أو المجالات ذات الصلة.شهادات مهنية في مجال في خدمات العملاء أو إدارة مركز الاتصال COPC، ICMI،CCXPالخبرات:خبرة لا تقل عن 7- 10 سنوات في إدارة مراكز الاتصال وخدمة العملاء، منها خبرة لا تقل عن 3 سنوات في منصب قيادي أو إشرافي.خبرة سابقة في قيادة مركز اتصال وتحسين معايير خدمة العملاء (يفضل في قطاع عقاري أو تقديم خدمات ذات صله).مهارات قوية في التواصل والتفاوض وإدارة العلاقات.خبرة في تطوير وتحسين تجربة العميل وإدارة مؤشرات الأداء التشغيلية.القدرة على إعداد التقارير والعروض التنفيذية للإدارة العليا.إتقان اللغتين العربية، الإنجليزية.
<p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the appli</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1+ years of Microsoft Office (Word, Excel, and Outlook) experience</li><li>high school diploma or equivalent</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>Can lift up to 49 pounds, stand/walk during shifts</li><li>3+ years of Microsoft Office products and applications experience</li></ul>
Position Overview The NOC Engineer (Service Assurance) is responsible for monitoring, triaging, and ensuring the stability of satellite connectivity across signaling, routing, SIM provisioning, OSS integrations, and core network interactions. This role handles alarms, validates routing behavior, diagnoses signaling and gateway/core issues, and coordinates closely with partner NOCs to maintain high availability across commercial and beta grade connectivity flows. Reporting to the Service Assurance Manager, the NOC Engineer plays a critical role in 24/7 operational continuity and rapid incident response.<br>Key Responsibilities Network Monitoring & Event Handling· Monitor signaling pathways, routing behavior, SIM flows, OSS hooks, and cross core interactions impacting satellite service.· Detect, acknowledge, and triage alarms from monitoring platforms, ensuring rapid response and detailed logging.· Escalate anomalies based on severity, impact, and operational thresholds.<br>Incident Diagnosis & Troubleshooting· Validate routing tables, signaling transactions, and core network behavior during faults or degradation events.· Diagnose issues across gateway, core, OSS, and cross domain integrations affecting service connectivity.· Perform detailed event analysis, correlate logs, and support root cause investigations with engineering teams.<br>Partner NOC Coordination· Serve as the operational interface with partner NOCs across incident handling, alarm correlation, and workflow alignment.· Coordinate multi party triage calls, share logs and findings, and ensure timely tracking and closure of partner linked issues.· Maintain consistent communication loops and follow defined escalation paths. Service Flow Validation & Operational Compliance· Ensure signaling and routing flows remain compliant across commercial and beta grade service classes.· Perform periodic checks on SIM provisioning paths, authentication flows, and connectivity stability.· Validate OSS integration points, alarms, KPIs, and data hooks supporting service assurance visibility.<br>Operational Readiness & Continuous Improvement· Contribute to playbooks, SOPs, and troubleshooting guides for core/gateway/OSS interactions.· Support readiness for new services, partner integrations, and routing changes by conducting pre launch validation tests.· Provide feedback on monitoring thresholds, dashboards, and workflow improvements to enhance detection and response.<br>Reporting & Documentation· Maintain accurate logs, incident records, and ticket updates for internal and external teams.· Provide shift handover summaries, incident reports, and RCA inputs when needed.· Track recurring issues and propose remediation actions to service assurance leadership.<br>Qualifications Education· Bachelor’s degree in Telecommunications, Computer Science, Electronics, or related technical field.· Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous. Experience· 2–5 years in NOC operations, telecom monitoring, satellite operations, or core network support.· Experience working with signaling flows, routing tables, authentication paths, or mobile core elements.· Hands on exposure to multi vendor NOC operations, incident workflows, and partner escalations. Required Technical Expertise· Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core network behavior.· Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication).· Experience analyzing logs, traces, routing tables, and event correlations across network elements.· Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms.· Basic understanding of satellite network components, gateways, or hybrid RAN core flows is a plus.· Hands on with Linux, basic scripting (Python/Bash), and troubleshooting tools. Professional Skills· Strong analytical skills and ability to diagnose issues under time pressure.· Excellent communication for coordination with internal teams and partner NOCs.· High attention to detail with disciplined documentation and tracking.· Adaptability to shift based schedules and fast paced incident environments.· Team oriented mindset with strong ownership of incident resolution and service quality. Technology Proficiency· NOC and OSS/NMS tools (Zabbix, Grafana, Prometheus, Datadog, Solar Winds, or similar).· Logging tools (Elastic, Splunk, Kibana) and packet analysis tools (Wireshark).· Ticketing/ITSM tools (Service Now, Jira, Remedy).· Basic scripting and automation familiarity (Python, Bash).· Strong working knowledge of Excel, dashboards, and documentation tools.<br>Physical Requirements· Ability to work in a shift based NOC environment, including nights or weekends based on rotation.· Ability to remain attentive during extended monitoring sessions and incident bridges.· Occasional travel for training, partner coordination, or operational readiness activities.<br>Deliverables· Real time monitoring logs, incident tickets, and alarm responses.· Routing validation reports, signaling analysis outputs, and incident triage documentation.· Shift handover summaries and partner coordination records.· RCA inputs and recurring issue tracking reports.· Updated SOPs, playbooks, troubleshooting guides, and operational runbooks.· Service quality dashboards and periodic operational health summaries.<br>Additional Information This role is central to maintaining real-time service stability for satellite connectivity. The NOC Telco Engineer monitors signaling, routing, SIM flows, and OSS interactions while coordinating closely with partner NOCs. By diagnosing faults, validating service paths, and responding to alarms across commercial and beta services, this role ensures compliant service flows and minimizes customer impacting disruptions.
<p>Responsibilities:</p><ul><li>Key Responsibilities maintain relationships with key customers</li><li>participate in annual negotiations and monitor the implementation of agreed trading conditions</li><li>execute an annual customer plan in order to develop the potential of the categories (based on international core range and NPD)</li><li>present & list of new products in the assortment matrix of customers</li><li>develop, coordinate and implement the promotional grid and marketing standards of the company with customers</li><li>Additional Responsibilities execute Trade Marketing Budgets and Plans for KA including the full Marketing Mix</li><li>prepare sales reports and control of budgets, investments forecast sales volumes on monthly basis</li><li>Interactions (internal & external) Local Marketing, Logistics, Finance, Field Salesforce Retailers, 3rd party Merchandising Companies International Key Account Managers, sales and brand group responsible</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>university degree</li><li>2-3 years of FMCG Key Account Management experience</li><li>good knowledge & understanding of KA, customers & competitors</li><li>good understanding of client P&L and ways to activate</li><li>good understanding key financial figures</li><li>good communications skills</li><li>analytical thinking</li><li>good negotiation skills</li><li>ability to work in teams and individually</li></ul>
<p>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring pro</p><p><strong>Desired Candidate Profile</strong></p><ul><li>1+ years of Microsoft Office (Word, Excel, and Outlook) experience</li><li>Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach</li><li>Work a flexible schedule/shift/work area</li><li>Work 40 hours/week, and overtime as required</li></ul>
<p>Excellent knowledge of repair processes/products/applications. Monitor processes and performance in the team/shift with a focus on waste elimination. Act as a link between the team, support functions and team manager. Develop the key processes and tools within the team. Close competence gaps by training/coaching and running SOP audit dialogues. Control quality, deviations and service execution stops together with team manager. When needed support team members with immediate problem solving. Support and participate in problem-solving and knowledge-sharing with other service organizations in AL. Optional: coordinate, plan and support the daily work of the team/shift. Previous experience of Plate and Welded Heat Exchangers reconditioning and maintenance. (Is a plus) Previous experience of decanter centrifuge maintenance. (Is a plus) Tig welding experience. (is a plus)</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent knowledge of repair processes/products/applications. Monitor processes and performance in the team/shift with a focus on waste elimination. Act as a link between the team, support functions and team manager. Develop the key processes and tools within the team. Close competence gaps by training/coaching and running SOP audit dialogues. Control quality, deviations and service execution stops together with team manager. When needed support team members with immediate problem solving. Support and participate in problem-solving and knowledge-sharing with other service organizations in AL. Optional: coordinate, plan and support the daily work of the team/shift. Previous experience of Plate and Welded Heat Exchangers reconditioning and maintenance. (Is a plus) Previous experience of decanter centrifuge maintenance. (Is a plus) Tig welding experience. (is a plus)</p>
<div dir="rtl"><h3 >نبذة عن الدور</h3>
<p >تعلن شركة خليج الدانة للسياحة عن حاجتها لتوظيف <strong >مدير مركز ترفيهي</strong> للانضمام إلى فريقها في مدينة الخبر بالمنطقة الشرقية. هذا الدور بدوام كامل ويتطلب قيادة استراتيجية وتشغيلية لمركز ترفيهي، مع التركيز على تقديم تجربة مميزة للعملاء.</p> <h3 >الهدف من الوظيفة</h3>
<p >يتولى مدير المركز الترفيهي مسؤولية تخطيط وتوجيه وتنسيق الاستراتيجيات والأنشطة الخاصة بالمركز. يشمل ذلك إدارة العمليات التشغيلية والشؤون المالية، والإشراف على جداول مواعيد الخدمات والفعاليات، بالإضافة إلى بناء علاقات قوية مع المروجين والمنظمين لضمان سير العمل بكفاءة وفعالية.</p> <h3 >المهام والمسؤوليات الرئيسية</h3>
<ul >
<li >وضع استراتيجيات وسياسات وخطط المركز الترفيهي والإشراف على تنفيذها.</li>
<li >إدارة العمليات التشغيلية اليومية للمركز، والإشراف على تخطيط وتنفيذ برامج الفعاليات، وضمان الحفاظ على معايير عالية لخدمة العملاء.</li>
<li >اختيار الموظفين وتدريبهم والإشراف عليهم، ومراقبة أدائهم وسلوكهم مقارنةً بالأهداف المحددة.</li>
<li >ضمان نظافة المرافق والتجهيزات وسلامتها الوظيفية والحفاظ عليها في حالة جيدة، وضمان تنفيذ أعمال الصيانة والتصليح الدورية.</li>
<li >تكوين علاقات مع المروجين ووكالات المواهب والمنظمين المحليين والدوليين والحفاظ عليها، وتوفير حلول فعالة مع الحفاظ على معايير الخدمة العالية.</li>
</ul> <h3 >المؤهلات والخبرة المطلوبة</h3>
<ul >
<li >خبرة عملية تتراوح بين <strong >5 إلى 10 سنوات</strong> في إدارة المراكز الترفيهية أو مجال ذي صلة.</li>
<li >قدرة مثبتة على إدارة العمليات التشغيلية والمالية.</li>
<li >مهارات قيادية وإشرافية ممتازة.</li>
</ul> <h3 >بيئة العمل</h3>
<p >يعمل مدير المركز الترفيهي بدوام كامل في مدينة الخبر بالمنطقة الشرقية، ضمن بيئة عمل ديناميكية تتطلب التفاعل المستمر مع فريق العمل والعملاء والشركاء الخارجيين.</p> <h3 >معلومات إضافية</h3>
<p >الراتب الخاص بهذا الدور سيتم تحديده بناءً على الخبرة والمؤهلات بعد المقابلة.</p></div>
Job Summary :To provide consultation and oversight for he Centers over all procurement activities, ensuring that all sourcing, tendering, and contracting processes are transparent, efficient, and fully compliant with Government Tenders and Procurement Law in the Kingdom and centers governance standards. The role is responsible to design and maintain robust procurement frameworks, monitor vendor performance, and oversee the implementation of digital procurement solutions. Responsibilities & Accountabilities :Oversee and supervise the preparation, consolidation, and timely submission of detailed procurement performance reports, covering metrics such as cost savings, vendor compliance, sourcing cycle times, and audit results, ensuring that the information is accurate, comprehensive, and provides actionable insights for senior management and the Board of Directors. Ensure that all reporting mechanisms are standardized, aligned with governance requirements, and integrated into the Center’s enterprise dashboards, thereby enabling leadership to monitor procurement performance in real time, identify risks or deviations early, and make informed strategic decisions. Provide guidance and direction in the development and implementation of the Centre’s procurement and contracts strategy, ensuring alignment with the organizational vision, national procurement legislation, and international best practices. Define and maintain long-term procurement objectives, priorities, and KPIs to achieve efficiency, transparency, and value-for-money across corporate, operational, and technical procurement. Develop and oversee the annual procurement plan by consolidating inputs from all divisions, aligning with the Fund’s strategic and budgetary framework, and ensuring timely execution of sourcing requirements. Establish and maintain authority matrix adherence by ensuring procurement decisions comply with governance requirements and delegated powers. Develop and maintain a robust vendor management framework, ensuring continuous evaluation, qualification, and performance monitoring of suppliers. Oversee and supervise the vendor performance process, defining KPIs for cost, quality, delivery, compliance, and innovation, and ensuring timely interventions when performance gaps are identified. Encourage and promote diversification of the supplier base, developing strategies that mitigate supply chain risks and enhance resilience. Design and develop standardized contract frameworks, templates, and master agreements in collaboration with the Legal function to ensure enforceability, governance alignment, and efficiency. Oversee and monitor contract administration across all categories (corporate, operational, technical, and design/construction), ensuring milestones, deliverables, and payments are met. Define and direct processes for contract changes, amendments, extensions, and terminations, ensuring risks are mitigated and compliance is maintained. Develop and oversee the deployment of advanced e-procurement platforms, ERP procurement modules, and automation tools to improve transparency, efficiency, and compliance. Promote and encourage data analytics, dashboards, and AI-driven insights to track procurement cycle times, vendor performance, savings, and compliance risks. Represent the Centre’s in procurement forums, conferences, and industry committees, showcasing its achievements in governance, transparency, and innovation. Encourage and support initiatives that embed ethical procurement practices, sustainability, and localization (In-Kingdom Value, ICV) into procurement operations. Monitor and control expenditures within the approved budget, identifying opportunities for cost savings, vendor consolidation, and efficiency improvements. Analyze variances and trends in procurement spending, providing insights and corrective actions to optimize financial efficiency. Job Requirements:-Education :Bachelor’s degree in Supply Chain, Business Administration, or related field (Master’s degree preferred).-Years of experience :10 years in procurement, contracts, or supply chain management, with at least 5 years in a leadership role.-Skills :Strategic Thinking, Contract Drafting and Management, Information Systems Knowledge, Procurement Management, Stakeholder Engagement, Effective Leadership.
<p>Support and governs cloud financial management practices to ensure cloud spending is transparent, controlled, and aligned with organizational financial objectives. The role enables cost visibility, budgeting, forecasting, and optimization by providing reporting, cost allocation mechanisms, and advisory to application teams, platform engineering, and cloud operations teams to improve cost efficiency.</p><p>Key Responsibilities:</p><ul><li>Support and maintain cloud cost governance policies, financial guardrails, and usage controls to ensure responsible cloud consumption across teams.</li><li>Configure and manage cloud budget alerts to monitor spending and notify stakeholders when consumption approaches defined thresholds.</li><li>Publish and maintain cloud cost dashboards and reports to provide visibility into cloud spend, consumption trends, and cost drivers.</li><li>Support cloud cost budgeting and forecasting based on historical usage patterns, growth projections, and planned cloud adoption initiatives.</li><li>Implement and maintain cloud cost allocation and showback mechanisms to attribute cloud spending to assets, departments and applications.</li><li>Analyze cloud usage patterns and identify opportunities to optimize resource consumption and reduce unnecessary spend.</li><li>Provide cost optimization recommendations to application teams (FITB/ FITB-A) and cloud operations team to improve efficiency of cloud resource usage.</li><li>Evaluate and recommend commitment-based pricing options such as Committed Use Discounts (CUDs) based on workload usage patterns.</li><li>Support the purchase and lifecycle management of commitment-based discounts to maximize cost efficiency and financial predictability.</li><li>Work with cloud platform engineering and cloud operations teams to enforce cost governance controls and improve cost visibility through tagging.</li><li>Maintain documentation and financial governance artifacts related to cloud cost management policies, reports, and optimization practices.</li><li>Support annual departmental financial planning and budgeting activities.</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Minimum Qualifications:</h3><p>Bachelor s degree in MIS, Information Technology, Engineering or equivalent from a recognized and accredited university is required.</p><p>Master s degree in MIS, Information Technology, Engineering or equivalent from a recognized and accredited university is preferred.</p><h3>Years of Experience:</h3><p>3+ years in a relevant industry, preferably with majority in IT financial operations, budgeting and cost allocation</p>
A leading business centre is seeking an experienced Centre Manager to oversee day-to-day operations, client relationships, service delivery and commercial performance.<br>This is a hands-on leadership role combining operations, client management and sales, with responsibility for maintaining exceptional customer satisfaction while driving occupancy and revenue growth.<br>Key Responsibilities<br>Oversee daily business centre operations and service standards. Manage client onboarding, move-ins, move-outs and ongoing relationships. Lead and support Community Managers and Office Assistants. Handle client feedback, complaints and satisfaction initiatives. Maintain high standards across facilities, presentation, safety and functionality. Develop and implement sales strategies to achieve revenue and occupancy targets. Conduct client tours, prepare proposals and support deal closures. Identify upselling and cross-selling opportunities. Monitor CRM activity, sales performance and KPIs. Build relationships with clients, vendors and external partners. Organise client/community events and support marketing initiatives. Monitor expenses and contribute to the overall profitability of the centre.<br>Candidate Profile<br>3+ years' experience in property, business centre, serviced office or related operations. Strong leadership and team management experience. Proven sales and client relationship management skills. Excellent communication, negotiation and interpersonal abilities. Highly customer-focused with strong commercial awareness. Experience in a 5-star hospitality environment is advantageous. Strong organisational, problem-solving and conflict-resolution skills. Comfortable working in a fast-paced, target-driven environment.<br>This is an excellent opportunity for an ambitious Centre Manager looking to take ownership of a premium business centre operation while playing a key role in its commercial growth.
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Purpose</b><br>This role ensures successful project delivery by overseeing the engineering team, coordinating with departments, and driving process improvements. The Module Group Manager (MGM) handles project status reporting, resource management, and cross-functional performance evaluation while serving as the main point of contact and escalation for project-related issues. By fostering collaboration and maintaining high standards, the MGM plays a critical role in achieving project milestones and organizational goals.<br>The MGM reports to Directors and presents the shared vision of the cross-functional team to the C-Suite.<br><br><b>Job Role</b><br><b>Key Functional Responsibilities</b><br><br>Manage the Module Group at the program level, ensuring alignment and collaboration across multiple departments.<br>Achieve Module Group targets and report project status according to customer requirements and program objectives, ensuring full alignment with Program Managers.<br>Develop and implement improvements to project-related tasks, processes, and product development (PD) processes that support project delivery.<br>Gather, monitor, and report Program KPIs within the Module Group organization.<br>Plan and establish the Module Group organization in coordination with the Program Manager and Line Management.<br>Lead and manage the Module Group team, including facilitating Module Group Leadership (MGL) meetings.<br>Act as the highest authority within the module team for project execution, defining quality, cost, weight, release targets, milestones, and deadlines for each component based on the master schedule.<br>Make project-related decisions within the module scope, including technical decisions, in collaboration with the Cross-Functional Team (CFT).<br><br><br><b>Key Managerial Accountabilities</b><br><br>Achieve assigned objectives through performance management, employee development, and team motivation.<br>Contribute to the development of section business plans aligned with departmental objectives.<br>Ensure effective implementation of policies, procedures, and controls across all assigned activities.<br>Prepare and manage the section budget, monitoring financial performance against approved plans.<br>Ensure all section activities comply with approved guidelines and budget requirements.<br>Prepare timely and accurate reports that meet organizational requirements, policies, and quality standards.<br>Ensure the confidentiality of sensitive information within and outside the organization.<br>Ensure compliance with Health, Safety, Security, and Environmental (HSSE) policies and standards across all relevant functions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Education</b><br><br>Bachelor's Degree in Mechanical Engineering, Industrial Engineering, or a related discipline.<br><br><br><b>Experience</b><br><br>Minimum 6 years of relevant experience.<br>At least 2 years in a leadership or senior-level role.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b><span>Working at Freudenberg: We will wow your world!</span></b></p><br><span>Responsibilities:</span><ul><li>Key Responsibilities</li><li><p>maintain relationships with key customers</p><br></li><li><p>participate in annual negotiations and monitor the implementation of agreed trading conditions</p><br></li><li><p>execute an annual customer plan in order to develop the potential of the categories (based on international core range and NPD)</p><br></li><li><p>present & list of new products in the assortment matrix of customers</p><br></li><li><p>develop, coordinate and implement the promotional grid and marketing standards of the company with customers</p><br></li><li>Additional Responsibilities</li><li><p>execute Trade Marketing Budgets and Plans for KA including the full Marketing Mix</p><br></li><li><p>prepare sales reports and control of budgets, investments</p><br></li><li><p>forecast sales volumes on monthly basis</p><br></li><li>Interactions (internal & external)</li><li><p>Local Marketing, Logistics, Finance, Field Salesforce</p><br></li><li><p>Retailers, 3rd party Merchandising Companies</p><br></li><li><p>International Key Account Managers, sales and brand group responsible</p><br></li></ul><span>Qualifications:</span><ul><li>Professional Experience and Education</li><li><p>university degree</p><br></li><li><p>2-3 years of FMCG Key Account Management experience</p><br></li><li>Specific Knowlegde</li><li><p>good knowledge & understanding of KA, customers & competitors</p><br></li><li><p>good understanding of client P&L and ways to activate</p><br></li><li><p>good understanding key financial figures</p><br></li><li>Specific Skills</li><li><p>good communications skills</p><br></li><li><p>analytical thinking</p><br></li><li><p>good negotiation skills</p><br></li><li><p>ability to work in teams and individually</p><br></li></ul><p> </p><br><p><span>The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.</span></p><br>AlMozn National Co. For Home Appliances Limited </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Job Title - NOC Engineer Location - Jeddah KSADuration - Permanent<br>Qualifications Education Bachelor’s degree in Telecommunications, Computer Science, Electronics, or related technical field. Certifications in networking (CCNA, CCNP, JNCIA, JNCIS) or telecom operations are advantageous. Experience2–5 years in NOC operations, telecom monitoring, satellite operations, or core‑network support. Experience working with signaling flows, routing tables, authentication paths, or mobile‑core elements. Hands‑on exposure to multi‑vendor NOC operations, incident workflows, and partner escalations. Required Technical Expertise Strong understanding of signaling (e.g., Diameter, SIP, NAS), routing fundamentals, and core‑network behavior. Knowledge of telecom connectivity flows (SIM activation, attach procedures, mobility, authentication). Experience analyzing logs, traces, routing tables, and event correlations across network elements. Familiarity with OSS/NMS tools, alarms, KPIs, dashboards, and monitoring platforms. Basic understanding of satellite network components, gateways, or hybrid RAN‑core flows is a plus. Hands‑on with Linux, basic scripting (Python/Bash), and troubleshooting tools. Professional Skills Strong analytical skills and ability to diagnose issues under time pressure. Excellent communication for coordination with internal teams and partner NOCs. High attention to detail with disciplined documentation and tracking. Adaptability to shift‑based schedules and fast‑paced incident environments. Team‑oriented mindset with strong ownership of incident resolution and service quality. Technology Proficiency NOC and OSS/NMS tools (Zabbix, Grafana, Prometheus, Datadog, Solar Winds, or similar). Logging tools (Elastic, Splunk, Kibana) and packet analysis tools (Wireshark). Ticketing/ITSM tools (Service Now, Jira, Remedy). Basic scripting and automation familiarity (Python, Bash). Strong working knowledge of Excel, dashboards, and documentation tools.<br>Physical Requirements Ability to work in a shift‑based NOC environment, including nights or weekends based on rotation. Ability to remain attentive during extended monitoring sessions and incident bridges. Occasional travel for training, partner coordination, or operational readiness activities.
Saudi Service Company Limited (SSCL) is a leading service provider in the Kingdom of Saudi Arabia, specializing in maintenance operations, facility management, and technical support services. The company is committed to delivering reliable, high-quality, and cost-effective solutions that ensure the smooth and efficient operation of client facilities across healthcare, industrial, and commercial sectors.<br>Job Overview:<br>The WCC Engineer is responsible for coordinating and monitoring maintenance activities within an O&M/FM environment, using IBM Maximo/CMMS to manage work orders, preventive maintenance schedules, equipment data, and maintenance reports.<br>Responsibilities<br>Plan and schedule maintenance activities for all services through IBM Maximo. Initiate work orders after approval and monitor them through completion and closure. Coordinate with maintenance teams and follow up on work-order feedback. Maintain and update equipment, asset, and location data in the system. Coordinate between Stores and maintenance teams regarding materials required for work orders. Monitor compliance with company maintenance procedures and policies. Modify and maintain the Preventive Maintenance Master Plan as required. Prepare maintenance, work-order, and operational reports for management review.<br>Educational Background<br>Bachelor's degree in Engineering from a recognized university. Preferred disciplines include Mechanical, Electrical, Industrial, Mechatronics, or other relevant engineering fields. Certification or training in CMMS, CAFM, IBM Maximo, Maintenance Management, or Facilities Management is an advantage.<br>Key Skills<br>IBM Maximo / CMMS / CAFM – Work-order management, asset and location updates. Maintenance Planning & Scheduling – Preventive and corrective maintenance planning. O&M / Facilities Management – Understanding of maintenance and FM operations. Work Order & SLA Management – Monitoring work orders, completion, and service performance. Reporting & Data Analysis – Preparing and analyzing maintenance reports. Coordination & Communication – Coordinating with supervisors, technicians, Stores, and other teams. Problem Solving & Attention to Detail – Maintaining accurate system data and improving maintenance workflows.<br>Years of Experience<br>Minimum 5 years of relevant experience in WCC, O&M, Facilities Management, Maintenance Planning, CAFM, or CMMS operations. Hands-on experience with IBM Maximo, CMMS, CAFM, or a similar maintenance management system is required. Experience in a large-scale O&M or Facilities Management environment is preferred.
Our client is seeking a PMC Lead / Site Director with extensive Data Centre construction experience to lead the project management consultancy team on a large-scale hyperscale Data Centre development in Riyadh. The successful candidate will provide overall site leadership, coordinate multidisciplinary teams and contractors, and ensure the project is delivered safely, on schedule, within budget, and to the required quality standards.<br>Key responsibilities Provide overall leadership and direction to the PMC team throughout the project lifecycle. Act as the senior PMC representative on site and primary point of contact for the client and key stakeholders. Oversee the delivery of large-scale hyperscale Data Centre construction works from pre-construction through completion and handover. Lead and coordinate multidisciplinary teams covering civil, structural, architectural, mechanical, electrical, commercial, planning, QA/QC, and HSE functions. Monitor overall project progress, programme, cost, quality, and construction performance. Manage and coordinate main contractors, subcontractors, consultants, and specialist vendors. Ensure construction activities comply with approved designs, specifications, contracts, programme requirements, and applicable regulations. Drive project governance, reporting, risk management, change control, and issue resolution. Review and challenge contractor programmes, methodologies, resources, and recovery plans. Lead regular progress, coordination, and executive-level project meetings. Ensure effective management of project risks, delays, changes, and commercial issues. Oversee testing, commissioning, integrated systems testing, and project handover activities. Maintain strong relationships with the client, contractors, consultants, authorities, and other project stakeholders. Ensure the highest standards of health, safety, quality, and environmental performance across the project. Provide regular executive reporting on project status, key risks, programme, cost, and delivery performance.<br>Experience & Requirements Minimum qualification: Relevant Bachelor's Degree in Engineering, Construction Management, Project Management, or a related discipline. Required certification: PMP, PRINCE2, or equivalent internationally recognized project management certification. Minimum experience: 20+ years of overall construction/project management experience. Data Centre experience: Minimum 1 hyperscale Data Centre project with an IT capacity of ≥50 MW delivered or substantially delivered. Proven experience in senior leadership of large-scale Data Centre or mission-critical construction projects. Experience leading PMC/site teams and managing main contractors, subcontractors, consultants, and specialist vendors. Strong knowledge of Data Centre construction, MEP systems, commissioning, testing, and handover. Proven experience managing project programme, cost, quality, HSE, risk, change, and stakeholder requirements. GCC/Saudi Arabia experience is highly desirable. Strong leadership and stakeholder management skills with the ability to operate at senior client and executive level.<br>Compensation The salary package will be discussed based on candidate expectations, experience, and market alignment.