Call Center Jobs - Makkah Saudi

<h3>About the Role</h3><p>Magrabi Health is seeking an Ophthalmic Technician to join their team in Makkah, Saudi Arabia. This full-time position involves supporting ophthalmologists and providing essential patient care within an eye care setting. The role is suitable for candidates with 0-1 years of experience, as full training will be provided.</p><h3>Key Responsibilities</h3><ul><li>Greet patients and accurately obtain their medical and ocular history.</li><li>Perform preliminary tests, including visual acuity, color vision, depth perception, and visual field testing.</li><li>Conduct tonometry and pupil dilation as directed by the ophthalmologist.</li><li>Operate various ophthalmic equipment such as autorefractors, lensometers, slit lamps, and OCT machines.</li><li>Perform and acquire ophthalmic ancillary diagnostic tests, including Optical Coherence Tomography (OCT), corneal topography, fundus photography, and visual field analysis, ensuring image quality and proper documentation.</li><li>Assist in refractive procedures, including pre- and post-operative assessments for LASIK, PRK, and other refractive surgeries; prepare patients, obtain measurements, and support the care team throughout the procedure workflow.</li><li>Assist ophthalmologists during examinations and procedures.</li><li>Maintain accurate patient records using EHR systems.</li><li>Schedule appointments and support efficient patient flow within the clinic.</li><li>Sanitize, calibrate, and troubleshoot clinical equipment on a regular basis.</li><li>Coordinate with ophthalmologists regarding patients undergoing refractive procedures.</li></ul><h3>Qualifications and Requirements</h3><ul><li>Diploma of Optometry/Optics or an equivalent qualification.</li><li>Valid Saudi MOH license as an optometry/optics technician.</li><li>No prior clinical experience is necessary; full training will be provided.</li><li>Strong interest in ophthalmology and eye care, with an eagerness to learn in a surgical center environment.</li><li>Excellent interpersonal skills with the ability to communicate clearly and compassionately with patients.</li><li>High attention to detail and the ability to follow clinical protocols accurately.</li><li>Ability to work efficiently in a fast-paced, high-volume surgical setting.</li><li>Basic computer literacy and willingness to learn EHR/EMR software.</li><li>Professional demeanor, reliability, and a strong team-oriented attitude.</li><li>Ability to stand for extended periods and assist with patient positioning as needed.</li></ul><h3>Work Location</h3><p>This position is based in Makkah, Saudi Arabia, with potential opportunities in Jeddah.</p><h3>Application Process</h3><p>Candidates who meet the above qualifications are encouraged to apply. Salary details will be discussed during the interview process.</p>

<h3>About Red Sea Gateway Terminal</h3><p>Red Sea Gateway Terminal (RSGT) is seeking an <strong>Internal Controls &amp; Compliance Analyst</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role is essential for maintaining robust internal control frameworks and ensuring compliance across all entities served by the Shared Service Center (SSC).</p><h3>Role Purpose</h3><p>The primary purpose of this role is to support the implementation and testing of the SSC's internal control framework, monitor compliance with the Limits of Authority (LOA), coordinate audit activities and remediation efforts, and manage regulatory compliance for all entities. The analyst will also serve as the designated backup for the Compliance Governance Analyst, ensuring continuity and proper segregation of duties.</p><h3>Key Responsibilities</h3><ul><li>Support the rollout of the RSGT Control Catalogue across the SSC, including tracking implementation and following up with control owners.</li><li>Draft and maintain SSC policies, procedures, and process documentation.</li><li>Perform periodic control testing and self-assessments, report exceptions, and follow up on corrective actions.</li><li>Maintain the SSC risk and control matrix and risk register, and prepare monthly risk updates.</li><li>Maintain JCT and MPT LOA records, monitor transactions and ERP approval hierarchies against LOA thresholds, and report any breaches or gaps.</li><li>Coordinate audit requests, collect evidence, prepare draft responses, and track audit findings through closure.</li><li>Review supplier and customer master data, including bank details, and perform periodic master data, ERP access, and segregation of duties reviews.</li><li>Support Oracle Fusion role design and Segregation of Duties (SoD) rules, monitor high-risk transactions, and escalate exceptions.</li><li>Maintain a compliance calendar for registrations, licenses, and statutory obligations, including support for MoC, Chamber of Commerce, GOSI, and ZATCA.</li><li>Support business continuity readiness and provide backup for bank reconciliations, supplier registration, and Chamber of Commerce attestation, while maintaining segregation of duties.</li><li>Prepare SSC Controls KPIs and monthly performance meeting slides, maintain desk procedures and cross-training records, and identify control automation opportunities.</li></ul><h3>Required Experience</h3><p>Candidates should possess <strong>2-5 years of relevant experience</strong> in internal controls, compliance, or a related field.</p><h3>Location and Work Type</h3><p>This is a <strong>full-time position</strong> based in <strong>Jeddah, Makkah, Saudi Arabia</strong>.</p>

<strong>Love football (soccer) and have an entrepreneurial mindset?<br><br></strong><strong>Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Jeddah.<br><br></strong><strong>This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game.<br><br></strong><strong>Does This Sound Like You?<br><br></strong>Visit <strong>www.strangersoccer.com</strong> and explore the <strong>"Bring Stranger Soccer to Your City"</strong> section to learn more.<br><br>If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand.<br><br><strong>Your Responsibilities<br><br></strong><ul><li>Launch and grow the Stranger Soccer brand in Jeddah</li><li>Recruit, train, and manage a small local team (2-3 people), supported by Official Hosts </li><li>Secure suitable football venues and regular playing opportunities </li><li>Drive marketing and customer growth through digital and local initiatives </li><li>Oversee game operations while delivering an outstanding player experience </li><li>Work closely with Stranger Soccer HQ, supported by established operations and technology teams <br><br></li></ul><strong>What We're Looking For<br><br></strong><ul><li>Passion for football and strong connections within the local football community </li><li>Experience in management, operations, sales, or customer-facing roles </li><li>An entrepreneurial mindset and ability to work independently </li><li>A strong sense of ownership and ambition to grow Stranger Soccer locally </li><li>Motivation to deliver results, with rewards tied to performance and growth <br><br></li></ul><strong>About Stranger Soccer<br><br></strong>Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym.<br><br>Our app lets players discover nearby games, book a spot, and simply turn up to play.<br><br>Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football.<br><br><strong>Our Mission<br><br></strong>To make playing football as easy as going for a jog.<br><br><strong>Our Vision<br><br></strong>A world where playing football is as popular and accessible as watching football.<br><br><strong>Ready to be part of the journey?<br><br></strong>We'd love to hear from you.

<h3>About PepsiCo</h3><p>PepsiCo is a global leader in beverages and convenient foods, with products enjoyed by consumers in over 200 countries and territories. In 2021, PepsiCo generated more than $79 billion in net revenue through a portfolio that includes brands such as LAY’S®, DORITOS®, CHEETOS®, GATORADE®, PEPSI®, and QUAKER®. The company's vision is to achieve global leadership by operating within planetary boundaries and inspiring positive change for both people and the planet.</p><h3>Role Overview</h3><p>This full-time SR. Preseller position is based in Khamis Harb, Makkah, Saudi Arabia. The primary purpose of this role is to maximize PepsiCo's on-shelf presence in all assigned outlets. The SR. Preseller will also be responsible for conducting in-store sampling sessions and promotions as required, ensuring adherence to planograms, and reporting any deviations from agreed arrangements. This role is integral to the sales team, providing crucial market information to identify and capitalize on selling opportunities.</p><h3>Key Responsibilities</h3><ul><li>Call on specific OT outlets according to the daily journey plan provided by the supervisor.</li><li>Merchandise SSFL products within OT stores across various access points, including shelves, stands, and floor displays.</li><li>Place Point of Sale (POS) material next to SSFL displays where applicable.</li><li>Ensure all access points are merchandised in accordance with approved planograms.</li><li>Rotate products using the First-In, First-Out (FIFO) method and remove sub-standard products.</li><li>Maintain clean and fresh stock of SSF products on the shelf at all times.</li><li>Monitor and report competitive activities in the market.</li><li>Report any deviations from agreed terms with assigned OT customers or outlets.</li><li>Submit daily activity reports for the prior day to the supervisor.</li><li>Participate in sampling and redemption campaigns when required.</li><li>Maintain an appropriate personal appearance and professional behavior in line with the Frito Lay code of conduct.</li></ul><h3>Performance Measures</h3><p>Performance in this role will be evaluated based on the following key measures:</p><ul><li>Execution Standard.</li><li>LTA enforcement.</li><li>Journey plan adherence.</li></ul><h3>Work Environment</h3><p>The SR. Preseller will operate within a dynamic sales team environment in Makkah, Saudi Arabia. This role requires active engagement with various retail outlets and consistent adherence to company standards and plans. PepsiCo fosters a diverse, collaborative, equitable, and inclusive workspace where all employees are encouraged to contribute their unique perspectives.</p>

<strong>Love football (soccer) and have an entrepreneurial mindset?<br><br></strong><strong>Stranger Soccer is expanding across key cities worldwide and is seeking a License Owner to launch and grow the Stranger Soccer operation in Jeddah.<br><br></strong><strong>This is not a salaried management role—it's an opportunity for an entrepreneurial individual to build and operate something of their own while making football more accessible in their local community. We're looking for someone ambitious, community-driven, and passionate about the game.<br><br></strong><strong>Does This Sound Like You?<br><br></strong>Visit <strong>www.strangersoccer.com</strong> and explore the <strong>"Bring Stranger Soccer to Your City"</strong> section to learn more.<br><br>If this opportunity aligns with your goals, complete the interest form to start the conversation. We also recommend downloading the Stranger Soccer app to experience the platform firsthand.<br><br><strong>Your Responsibilities<br><br></strong><ul><li>Launch and grow the Stranger Soccer brand in Jeddah</li><li>Recruit, train, and manage a small local team (2-3 people), supported by Official Hosts </li><li>Secure suitable football venues and regular playing opportunities </li><li>Drive marketing and customer growth through digital and local initiatives </li><li>Oversee game operations while delivering an outstanding player experience </li><li>Work closely with Stranger Soccer HQ, supported by established operations and technology teams <br><br></li></ul><strong>What We're Looking For<br><br></strong><ul><li>Passion for football and strong connections within the local football community </li><li>Experience in management, operations, sales, or customer-facing roles </li><li>An entrepreneurial mindset and ability to work independently </li><li>A strong sense of ownership and ambition to grow Stranger Soccer locally </li><li>Motivation to deliver results, with rewards tied to performance and growth <br><br></li></ul><strong>About Stranger Soccer<br><br></strong>Football is loved by billions, yet many still struggle to play regularly. Stranger Soccer makes playing football as easy and convenient as going for a jog or visiting the gym.<br><br>Our app lets players discover nearby games, book a spot, and simply turn up to play.<br><br>Founded in Singapore, Stranger Soccer now operates across 10+ cities and has delivered over 100,000 games worldwide. We're looking for passionate License Owners who want to bring this experience to their communities—whether you call it Fussball, Fútbol, Calcio, or football.<br><br><strong>Our Mission<br><br></strong>To make playing football as easy as going for a jog.<br><br><strong>Our Vision<br><br></strong>A world where playing football is as popular and accessible as watching football.<br><br><strong>Ready to be part of the journey?<br><br></strong>We'd love to hear from you.

<strong>Company Description</strong> Power plant and refinery and industrial operations in Jiddah focus on delivering reliable energy and industrial services to regional and international clients. The organization manages complex electrical and mechanical systems that support continuous production and strict safety and environmental standards. Team members work in a highly technical environment with modern equipment, established procedures, and opportunities to contribute to critical infrastructure. The company values professionalism, technical excellence, and collaboration across multidisciplinary teams, offering growth for individuals who take ownership of their work and safety responsibilities.<br><strong>Role Description</strong> The Senior Electrical Technician is a full-time, on-site role based in Jiddah, supporting power plant, refinery, and industrial facilities. This position is responsible for maintaining, repairing, and testing electrical systems and equipment, including motors, switchgear, panels, and control circuits. Day-to-day tasks include performing scheduled preventive maintenance, diagnosing electrical faults, executing corrective actions, and documenting work in maintenance management systems. The role also involves reading and interpreting electrical drawings, coordinating with engineering and operations teams during shutdowns and startups, and ensuring compliance with safety procedures, standards, and regulatory requirements. The Senior Electrical Technician may guide junior technicians, contribute to root-cause analyses, and support continuous improvement initiatives to enhance reliability and minimize downtime.<br><strong>Qualifications<br></strong> <br><ul><li>Candidates should possess strong skills in Electrical Maintenance, including preventive and corrective maintenance of industrial electrical systems.</li><li>Candidates should possess solid knowledge of Electricity and Electrical Engineering principles applicable to power plant, refinery, and industrial environments.</li><li>Candidates should possess proven Troubleshooting skills for diagnosing faults in electrical circuits, control systems, and equipment.</li><li>Candidates should possess hands-on experience working with Electrical Equipment such as switchgear, transformers, motors, drives, and protection devices.</li><li>Relevant technical diploma or degree in Electrical Engineering or a related field, with several years of experience in heavy industrial or energy facilities.</li><li>Commitment to safety, familiarity with lockout/tagout procedures, and adherence to local and international electrical standards.</li><li>Ability to read and interpret technical drawings, schematics, and equipment manuals, and to use standard electrical testing instruments.</li><li>Effective communication skills, ability to work in multidisciplinary teams, and readiness to participate in shift work or emergency call-outs as required.</li></ul>

<strong>About Lucid<br><br></strong>At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.<br><br>We achieve this through deep vertical integration, with design, engineering, and production happening in-house across our global offices and manufacturing facilities. Our teams come from industries around the world, united by a shared commitment to excellence. By refusing to settle, you can help redefine what’s possible and shape the future of mobility.<br><br><strong>Position Overview<br><br></strong>The Software Support Engineer provides hands-on technical support for internal development fleets, production vehicles, and customer vehicles in an automotive environment. The role works within defined engineering processes and partners with software, hardware, validation, manufacturing, quality, and supplier teams to diagnose and resolve vehicle system issues. As a developing professional, the role applies established diagnostic methods, tools, and procedures to address a variety of software and hardware issues while escalating complex matters when required.<br><br><strong>Key Responsibilities<br><br></strong><ul><li> Provide hands-on technical support for internal development, fleet, production, and customer vehicles.</li><li> Support vehicle software and hardware readiness within production-line and factory environments using established procedures.</li><li> Work with software, hardware, validation, manufacturing, quality, and supplier teams to troubleshoot and resolve vehicle system issues.</li><li> Perform diagnostic analysis using Diagnostic Trouble Codes (DTCs), Grafana vehicle telemetry, CANoe, and CANalyzer.</li><li> Apply core UDS services, including Diagnostic Session Control, Security Access, Routine Control, Request Download, and Data Transfer, for ECU-level troubleshooting.</li><li> Support software and hardware integration, validation, release, launch, and Start of Production activities.</li><li> Perform ECU flashing and reprogramming, support bootloader interaction, use approved flash tools or scripts, and assist with interrupted-flash recovery.</li><li> Analyze diagnostic communication and contribute to identifying causes of manufacturing yield losses.</li><li> Support manufacturing DTC strategies, including test suppression, end-of-line clear-down logic, and separation of factory and customer-relevant faults.</li><li> Create and maintain issue reports, document findings, track assigned actions, and support timely closure.</li><li> Participate in technical reviews, continuous-improvement activities, and the required on-call rotation.<br><br></li></ul><strong>Skills<br><br></strong><ul><li> Working knowledge of automotive software diagnostics, vehicle-system troubleshooting, and structured root-cause analysis.</li><li> Knowledge of UDS (ISO 14229), including DTCs, DIDs, Session Control, Security Access, Routine Control, Request Download, and Data Transfer.</li><li> Knowledge of CAN, CAN-FD, LIN, and exposure to DoIP (ISO 13400).</li><li> Ability to use CANoe, CANalyzer, Grafana, vehicle telemetry, and diagnostic scripts within established workflows.</li><li> Experience with ECU flashing, reprogramming, bootloader diagnostics, and interrupted-flash recovery.</li><li> Understanding of end-of-line testing, manufacturing diagnostics, production ramp-up, launch, and Start of Production support.</li><li> Understanding of SDLC, software and hardware integration, release management, vehicle network architecture, and system fault tracing.</li><li> Clear technical documentation, issue tracking, cross-functional collaboration, and supplier coordination skills.</li><li> Familiarity with connectivity and infotainment technologies, including LTE, Wi-Fi, GPS, and InfoT technologies.<br><br></li></ul><strong>Minimum Qualifications<br><br></strong><ul><li> Bachelor's degree in Software Engineering, Information Systems Engineering, Computer and Electronics Engineering, Computer Engineering, or a related discipline.</li><li> 2-5 years of relevant professional experience.</li><li> Practical experience with CAN bus systems, vehicle diagnostics, or related automotive software-support activities.</li><li> Experience supporting automotive systems; electric-vehicle experience is preferred.</li><li> Experience applying UDS diagnostic services in ECU manufacturing, end-of-line testing, development, or production environments.</li><li> Hands-on experience reading and clearing DTCs, querying and interpreting DIDs, and executing Routine Control or related ECU diagnostic services.</li><li> Working knowledge of CAN, CAN-FD, and LIN, with exposure to DoIP environments.</li><li> Exposure to launch, production ramp-up, or Start of Production support with plant, quality, or automation teams.</li><li> Experience using CANoe or CANalyzer for diagnostic communication analysis.</li><li> Experience with ECU flashing, approved flash tools or scripts, bootloaders, and flash recovery.</li><li> Ability to participate in an on-call rotation approximately one weekend per month<br><br></li></ul><strong>Compensation</strong><strong> &amp; Benefits: </strong>Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays, paid sick leave; and a 401(k) retirement plan. Hourly/non-exempt employees accrue up to 120 hours paid time off, and salaried/exempt employee accrue up to 160 hours paid time off. Eligible employees may also participate in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.<br><br><strong>Equal Opportunity: </strong>At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.<br><br><strong>Accessibility: </strong>Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations lucidmotors.com. <strong>This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.<br><br></strong><strong>Candidate Data Privacy: </strong>By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice.<br><br><strong>To all recruitment agencies:</strong> Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.

<h3>About HungerStation</h3><p>HungerStation is seeking a <strong>Junior PL Account Manager</strong> to join its team in Makkah, specifically covering Jeddah and Makkah cities. This full-time role is designed for individuals with 0-1 years of experience, focusing on managing third-party logistics (3PL) operations and ensuring efficient fleet and rider performance within the company's delivery network.</p><h3>Role Overview</h3><p>The Junior PL Account Manager will be responsible for overseeing 3PL compliance, managing partner relationships, and resolving operational challenges. The role involves monitoring fleet and rider performance, ensuring adherence to company standards, and providing data-driven insights to senior management. A key aspect of this position is to support the integration of 3PL operations into HungerStation's logistics network and maintain operational resilience.</p><h3>Key Responsibilities</h3><ul><li>Monitor 3PL compliance with company standards and regulations.</li><li>Establish and maintain a structured feedback loop with 3PL partners to evaluate satisfaction and operational challenges.</li><li>Resolve 3PL issues within agreed Service Level Agreement (SLA) timelines.</li><li>Manage 3PL communication channels to collect data for the logistics team.</li><li>Operationally support 3PL companies in overcoming challenges.</li><li>Facilitate the onboarding process for 3PLs, ensuring all requirements are met.</li><li>Support full-time riders and manage Customer Relations Center (CRC) escalations.</li><li>Align with stakeholders to ensure service delivery to 3PL partners.</li><li>Ensure sufficient supply availability in cities and proactively acquire new 3PLs.</li><li>Track and analyze active rider performance through reporting dashboards.</li><li>Ensure all riders comply with HungerStation standards and guidelines.</li><li>Provide actionable insights to senior management based on fleet and 3PL data analysis.</li><li>Collaborate with internal teams for seamless integration of 3PL operations.</li><li>Create and maintain detailed documentation for 3PL onboarding, operational guidelines, and performance standards.</li><li>Conduct regular market research to benchmark against industry standards and implement best practices.</li><li>Maintain accurate records of rider and 3PL company activities for transparency and accountability.</li></ul><h3>Qualifications and Experience</h3><ul><li>0-1 years of relevant professional experience.</li><li>Demonstrated ability to monitor compliance and manage operational processes.</li><li>Experience in data collection and analysis to support logistics operations.</li><li>Strong communication and problem-solving skills to manage partner relationships and resolve issues.</li></ul><h3>Work Environment</h3><p>This is a <strong>full-time</strong> position based in <strong>Makkah</strong>, with responsibilities extending to <strong>Jeddah</strong>. The role requires collaboration with internal teams and external 3PL partners to ensure efficient logistics operations.</p><h3>Application Process</h3><p>Interested candidates are invited to apply for this role. Salary details will be discussed during the interview process.</p>

<strong>How about continuing to develop your career at one of the world’s largest food companies?<br><br></strong>We want your next step to be with <strong>MBRF</strong>. At our company, we believe in and actively promote the growth of our internal talent. By applying, you take an important step in your professional journey.<br><br><strong><strong>What will you be doing at MBRF?<br><br><br></strong></strong><ul><li>Support the implementation and continuous improvement of Health, Safety &amp; Environment (HSE) standards and procedures across operations</li><li>Conduct regular safety inspections, risk assessments and ergonomic evaluations, identifying unsafe conditions and ensuring timely corrective actions</li><li>Record and follow up on incidents, accidents, near misses, unsafe conditions and environmental emergencies, and support root cause investigations and action plans</li><li>Monitor HSE KPIs and contribute to safety committees and continuous improvement initiatives</li><li>Provide HSE training to employees and visitors, including regular Toolbox Talks, and promote a strong safety culture across the site</li><li>Ensure the correct use and availability of PPE and compliance with safe working practices</li><li>Coordinate fire protection activities, emergency preparedness and drills, ensuring firefighting systems and related documentation are up to date</li><li>Maintain and update HSE procedures, records and reports, and provide required documentation to local authorities</li><li>Support purchase requests for HSE-related goods and services and related administrative processes</li><li>Work closely with Production, Maintenance, Quality, Logistics, HR and other teams to strengthen overall HSE performance<br><br><br></li></ul><strong><strong>What kind of profile are we looking for?<br><br><br></strong></strong><ul><li>Bachelor’s degree or Diploma in Health, Safety &amp; Environment or a related field</li><li>Minimum 2 years of HSE experience, preferably in food processing, manufacturing or a similar operational environment</li><li>Relevant HSE certification (NEBOSH, IOSH and/or OSHA) and required KSA professional registration</li><li>Good knowledge of HSE practices, risk assessment, incident investigation, fire safety and basic first aid</li><li>Native Arabic and business-level English</li><li>Based in Jeddah or willing to relocate, with flexibility to work 6 days per week at the site, located over one hour from Jeddah city center<br><br><br></li></ul><strong><strong>What competencies are key to this role?<br><br><br></strong></strong><ul><li>Strong safety mindset with a proactive, hands-on approach</li><li>Good problem-solving, analytical and root cause analysis skills</li><li>Clear communication skills and ability to work effectively with different teams and cultures</li><li>Independent and resourceful, while being a collaborative team player</li><li>Strong planning, follow-up and organizational skills</li><li>Attention to detail, ownership and commitment to continuous improvement<br><br><br></li></ul>Apply now and develop your career at <strong>MBRF</strong>!

<strong>Company Description<br><br></strong><strong>“A passion for perfection”<br><br></strong>Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.<br><br><strong>Job Description<br><br></strong>Reporting to Front Office Manager, responsibilities and essential job functions include but are not limited to the following:<br><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Greet, check in and settle guest accounts while ensuring all service standards are followed</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Respond to each guest who approaches the Reception Desk</li><li>Drive rate through up-selling room brands</li><li>Follow department policies, procedures and service standards</li><li>Follow all safety policies </li><li>Other duties as assigned<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li> Proficiency in English (verbal and written), second language an asset</li><li> Previous customer related experience preferred</li><li> Previous PMS experience an asset</li><li> Computer literate in Microsoft Window applications an asset</li><li> Must possess a professional presentation</li><li> Strong interpersonal and problem solving abilities</li><li> Highly responsible &amp; reliable</li><li> Ability to work well under pressure in a fast paced environment</li><li> Ability to work cohesively as part of a team</li><li> Ability to focus attention on guest needs, remaining calm and courteous at all times<br><br></li></ul>Additional Information<br><br><strong>Why work for Accor?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

<strong>Company Description<br><br></strong><strong>“A passion for perfection”<br><br></strong>Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.<br><br><strong>Job Description<br><br></strong>Reporting to the Floor Supervisor, responsibilities and essential job functions include but are not limited to the following:<br><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Clean all assigned guestrooms including: dusting, making beds,soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies</li><li>Sign in and out master keys daily</li><li>Maintain proper usage of cleaning supplies and equipment</li><li>Update and record all cleaned rooms</li><li>Return and properly tag all lost and found articles in the Housekeeping Office</li><li>Follow departmental policies and procedures and service standards</li><li>Report necessary maintenance items</li><li>Follow all safety and sanitation policies</li><li>Other duties as assigned<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Excellent communication and organizational skills</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Previous guest service and/or Housekeeping experience is an asset.</li><li>Ability to work cohesively with fellow colleagues as part of a team with minimum supervision</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times<br><br></li></ul>Additional Information<br><br><strong>Why work for Accor?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

<p>A passion for perfection Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.</p><p>Reporting to the Laundry Manager, responsibilities and essential job functions include but are not limited to the following:</p><ul><li>Consistently offer professional, friendly and engaging service</li><li>Work closely with both the Rooms and Food &amp; Beverage Divisions to execute their uniform programs.</li><li>The ability to present new initiatives to the Senior Management Team.</li><li>Creating and revising of Standard Operating Procedures (SOP) for the Laundry and Valet Departments</li><li>Supporting of the Laundry Department during the absence of the Laundry Manager</li><li>Conducting departmental uniform inventories on a semi-annual basis</li><li>Ordering of Uniforms through the appropriate purchasing structure while maintaining appropriate par levels</li><li>Responsible for maintaining Uniform Budgets</li><li>Ensuring the daily completion of payroll</li><li>Professionally handle guest feedback or concerns with guest laundry program</li><li>Organization of the measuring and sizing of colleagues for uniforms</li><li>Researching, analyzing, presenting and implementing of new departmental uniforms</li><li>Conducting coaching sessions and performance reviews of Laundry &amp; Valet Team</li><li>Prepare weekly Wildly Important Goals (WIGS) with a view to improving areas of main focus with a line of sight to the Hotel Goals.</li><li>Assisting the Laundry Manager with the quarterly Linen Inventories</li><li>Conducting monthly communication meetings</li><li>Promoting of Laundry and Valet accomplishments</li><li>Tracking of uniforms for all new hires and implementing an effective return policy</li><li>Maintaining a safe and hazard free work environment.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous Supervisory experience is an asset</li><li>Ability to multi-task on a regular basis</li><li>Highly organized and detail orientated</li><li>Strong leadership skills/initiative with the ability to develop strong relationships with fellow colleagues</li><li>Solid background of proven computer skills including Microsoft Office</li><li>Must be flexible and able to do work a variety of shifts.</li><li>Formal education in Hospitality/Tourism an asset.</li><li>Must be articulate and have strong verbal and written communication skills</li></ul>

<strong>Job Description<br><br></strong><ul><li> Job Responsibilities &amp; Tasks (Duties include but are not limited to) </li><li> S ell the widest range of company’s products for assigned customers based on group channel guidelines. </li><li> Provide feedback of any competition activity within sales area and submit his suggestion for retaliation if needed. </li><li> Prepare special order requests (Prices, Designs, approvals, Orders, MOQs) and take concerned approvals both Customer &amp; Company. </li><li> Prepare SPO in full quantity produced to customer without leaving stocks at warehouse unless approved by Sales Management. </li><li> Collect the invoices according to company’s aging policy. </li><li> Prepare all needed documents for the call cycle market visits or business review, before going to the market. </li><li> Maintain professional Business relation with His/her customers. </li><li> Revisit Lost customers and check opportunity to regain business if hindering conditions have vanished. </li><li> Open new accounts on JDE or CRM and adhere all required valid documentation (VAT, CR, National Address, CIS, etc…) </li><li> Transfer max number of accounts to ECOM online platform, train customers for utilizing Napco platform and monitor performance to avoid losing customer sales volume. </li><li> Detect and register new potential customers in his area based on CRM. </li><li> Sell all potential customers with appropriate combination of product lines by closing GAPs. </li><li> Handle customers complaints and report them to the sales team leader. </li><li> Prepare QRAs for his customers on JDE or ECOM and discuss them with Team Leader. </li><li> Enter customer orders into JDE system and ensure no violations whether CDs, CLs, or prices. </li><li> Submit daily collection for the distributor or accountant. </li><li> Issue returns for quality issue products or wrong orders and get approval from concerned parties. </li><li> Report to the team leader any customer problem / objection that occurred, and he could not handle. </li><li> Review on monthly basis customer collectibles with Team Leader and conduct required SAFs, matchings, or write offs. </li><li> Conduct Balance confirmations 3 times per year and get customer signature/stamps in addition to working on reconciliation with accounts. </li><li> Conduct Trials for new developed products at certain customer in his/her area and report factual findings. </li><li> Comply fully with Napco code of conduct, and company instructions. </li><li> Job Dynamics &amp; Interfaces </li><li> Internal : </li><li> STL, SSTL, Strategic Marketing, CSD, Accounts, Product Management. </li><li> External: </li><li> Customers. </li><li> Required Job Qualifications &amp; Competencies </li><li> Education &amp; Experience </li><li> Minimum High School degree. </li><li> Acceptable English Level. </li><li> Acceptable Computer Literacy. </li><li> A minimum of 1 to 2 years’ experience in similar and related field.</li></ul>

<h3>About the Role: Senior ML Backend Engineer - Search &amp; Recommendations</h3><p>Salla, a leading e-commerce platform in MENA serving over 68,000 merchants, is seeking a <strong>Senior ML Backend Engineer</strong> for its AI team. This full-time position is based in Makkah, Makkah Province, and requires 5-10 years of experience. The role focuses on owning the online systems that transform catalog changes into ranked results for shoppers, encompassing search, retrieval, recommendation serving, streaming data, and experimentation.</p><h3>Role Context and Impact</h3><p>The AI team at Salla is developing a self-owned discovery stack for its marketplace and merchant stores, featuring hybrid lexical and vector search, Arabic-first query understanding, and learned ranking shared between search and recommendations. While data scientists manage the relevance and ranking models, this role is responsible for the platform that ensures these models are fast, fresh, reliable, and shippable. The work distribution is approximately half online serving, one-third streaming data, and the remainder dedicated to integration into product surfaces. This position is part of the ML Platform team, collaborating daily with search data scientists and the ranking lead.</p><h3>Key Responsibilities</h3><ul><li><p><strong>Online Serving:</strong></p><ul><li>Build and operate query and recommendation serving systems, including retrieval, score fusion, filtering, and caching.</li><li>Adhere to strict latency budgets, targeting double-digit-millisecond p95 for search-as-you-type.</li><li>Design graceful degradation mechanisms to maintain serving stability when models or vector paths experience slowdowns or outages.</li><li>Implement experiment infrastructure, including shadow traffic, A/B assignment, guardrail metrics, and rollback capabilities.</li></ul></li><li><p><strong>Streaming Data:</strong></p><ul><li>Develop change-data-capture pipelines from source systems to search indexes and feature stores, with measured freshness.</li><li>Ensure embeddings remain current for new and updated items.</li><li>Execute zero-downtime reindexing for multi-million-document collections.</li><li>Build feature logging systems to convert production traffic into training data for ranking models.</li></ul></li><li><p><strong>Integration:</strong></p><ul><li>Integrate changes into product teams' backends and clients, including new endpoints, cutovers, and experiment flags.</li><li>Collaborate with product engineering teams on reviews, release windows, and production ownership.</li></ul></li><li><p><strong>Operability:</strong></p><ul><li>Establish and maintain monitoring, alerting, and runbooks for deployed systems.</li><li>Participate in on-call rotations for owned systems.</li></ul></li></ul><h3>Experience Required</h3><ul><li>Candidates should possess 5-10 years of relevant professional experience.</li></ul><h3>Work Environment</h3><p>This is a full-time position located in Makkah, Makkah Province. The role involves working within the ML Platform team and close collaboration with search data scientists and the ranking lead.</p>

<p>The <strong>IT Incident Manager</strong> is responsible for the end-to-end management of IT incidents across the organization, ensuring that all incidents are responded to, resolved, and communicated in a timely and effective manner. This role is central to minimizing the business impact of IT disruptions and driving continuous service improvement through root cause analysis and proactive measures.</p><p><br></p><p>The <strong>IT Incident Manager</strong> works cross-functionally with technical teams, business stakeholders, and senior leadership, acting as the primary point of accountability during major incidents and service outages.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Incident Lifecycle Management</strong></p><ul><li>Own and manage the full incident lifecycle — from detection and logging to resolution and closure — in accordance with ITIL best practices.</li><li>Coordinate incident response across technical teams, vendors, and business stakeholders to ensure swift restoration of services.</li><li>Drive Major Incident Management (MIM) bridges, maintaining clear communication and decisive escalation throughout.</li><li>Ensure all incidents are accurately categorized, prioritized, and documented in the ITSM platform.</li></ul><p><strong>Communication &amp; Stakeholder Management</strong></p><ul><li>Produce timely, clear incident notifications and status updates for technical teams, management, and affected end users.</li><li>Serve as the primary escalation point for Severity 1 and Severity 2 incidents.</li><li>Chair post-incident review (PIR) meetings and publish incident reports to leadership.</li></ul><p><strong>Process &amp; Continuous Improvement</strong></p><ul><li>Define, maintain, and improve incident management processes, playbooks, and runbooks.</li><li>Track incident trends and produce KPI dashboards and SLA performance reports.</li><li>Identify recurring incidents and work with Problem Management to drive root cause elimination.</li><li>Champion a culture of continual service improvement across IT Operations.</li></ul><p><strong>Governance &amp; Compliance</strong></p><ul><li>Ensure incident management activities align with organizational policies, regulatory requirements, and audit expectations.</li><li>Maintain and test incident escalation matrices and on-call rosters.</li><li>Collaborate with Change Management to assess incident-to-change correlation.</li></ul><p><br></p><p><strong>Job Requirements:</strong></p><p><br></p><p><strong>Nationality:</strong></p><ul><li>Saudi</li></ul><p><strong>Education:</strong></p><ul><li>Bachelor's degree in information technology, Computer Science, or a related field.</li><li>ITIL Foundation certification (v3 or v4) mandatory; ITIL Practitioner or Managing Professional preferred.</li></ul><p><strong>Experience:</strong></p><ul><li>Minimum 4–6 years of experience in IT Service Management, with at least 2 years in an Incident Management role.</li><li>Proven experience managing Major Incidents in complex, multi-vendor IT environments.</li></ul><p><strong>Skills and Knowledge:</strong></p><ul><li>Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or BMC Remedy.</li><li>Strong understanding of IT infrastructure, cloud platforms, and enterprise application environments.</li><li>Excellent written and verbal communication skills, with the ability to communicate technical issues to non-technical audiences.</li><li>Demonstrated ability to work under pressure, managing multiple priorities in a fast-paced environment.</li></ul><p><br></p><p><strong>Location:</strong></p><ul><li>Jeddah</li></ul><p><br></p>

<p><strong>Position Summary:</strong></p><p>The Mechanical Technician will be responsible for the installation, inspection, preventive maintenance, troubleshooting, and repair of mechanical systems and equipment across commercial, industrial, and infrastructure facilities. The role ensures all mechanical assets operate safely, efficiently, and in compliance with company procedures, client requirements, and international standards.<br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform preventive, corrective, and breakdown maintenance on mechanical systems and equipment.</li><li>Install, inspect, troubleshoot, and repair HVAC equipment, pumps, motors, compressors, fans, piping systems, and mechanical equipment.</li><li>Carry out maintenance of chilled water systems, ventilation systems, AHUs, FCUs, exhaust fans, and associated components.</li><li>Maintain plumbing systems, water supply networks, drainage systems, valves, and fixtures.</li><li>Assist in the maintenance and testing of firefighting mechanical systems, including pumps, sprinkler piping, hose reels, and related equipment.</li><li>Diagnose mechanical faults and implement effective corrective actions to minimize equipment downtime.</li><li>Read and interpret mechanical drawings, P&amp;IDs, equipment manuals, and technical documentation.</li><li>Perform equipment alignment, lubrication, replacement of bearings, seals, couplings, belts, and other mechanical components.</li><li>Conduct inspections and record maintenance activities using work orders and maintenance management systems.</li><li>Support commissioning, testing, and startup activities for new mechanical installations.</li><li>Ensure compliance with safety regulations, permit-to-work requirements, lockout/tagout (LOTO), and company HSE procedures.</li><li>Coordinate with supervisors, engineers, and other trades to complete maintenance activities efficiently.</li><li>Maintain tools, equipment, and work areas in a clean and safe condition.</li><li>Respond promptly to emergency maintenance requests.<br></li></ul><p><strong>Qualifications:</strong></p><ul><li>Diploma or ITI in Mechanical Engineering, HVAC, Industrial Maintenance, or a related technical discipline.</li><li>3–5 years of experience in mechanical maintenance within facilities management, MEP, industrial plants, commercial buildings, or infrastructure projects.</li><li>GCC or Saudi Arabia experience is preferred.</li><li>Valid Saudi Council Certificate as "Technician"</li></ul><p><br></p><p><strong>Technical Skills:</strong></p><ul><li>Knowledge of HVAC systems and mechanical maintenance practices.</li><li>Experience with pumps, motors, compressors, piping systems, and rotating equipment.</li><li>Understanding of plumbing and firefighting mechanical systems.</li><li>Ability to interpret engineering drawings and maintenance manuals.</li><li>Familiarity with preventive maintenance programs and CMMS is an advantage.</li><li>Basic knowledge of electrical and control systems related to mechanical equipment.</li><li>Strong troubleshooting and fault-finding skills.<br></li></ul><p><strong>Soft Skills:</strong></p><ul><li>Good communication and teamwork skills.</li><li>Strong problem-solving ability.</li><li>Ability to work under pressure and meet deadlines.</li><li>High level of safety awareness.</li><li>Willingness to work shifts or attend emergency call-outs when required.<br></li></ul><p><strong>Certifications (Preferred)</strong></p><ul><li>HVAC Technician Certification.</li><li>Saudi Council of Engineers (where applicable).</li><li>Occupational Safety or HSE certification.</li><li>Valid Saudi driving license is an advantage.</li></ul><p><br></p>

<h3 >About the Role</h3> <p >Elaf Group is seeking a <strong >Sales Manager</strong> to drive revenue and develop business opportunities for its hotel in Makkah, Saudi Arabia. This full-time role focuses on key segments including Hajj, Umrah, corporate, government, groups, travel trade, and local Saudi business. The position requires a commercially driven Saudi sales professional with strong knowledge of the Makkah hospitality market and established relationships within the Kingdom.</p> <h3 >Key Responsibilities</h3> <ul > <li >Develop and execute the hotel’s sales plan in line with annual revenue and occupancy targets.</li> <li >Proactively identify and secure new business across Hajj, Umrah, corporate, government, groups, travel agencies, and DMCs.</li> <li >Build and maintain strong relationships with key Saudi companies, government entities, Hajj and Umrah operators, and travel agencies.</li> <li >Conduct regular sales calls, client meetings, presentations, and account reviews.</li> <li >Maintain a strong sales pipeline and ensure timely follow-up and conversion of opportunities.</li> <li >Negotiate corporate, group, and wholesale agreements within approved commercial guidelines.</li> <li >Identify new market opportunities and continuously expand the hotel’s account base.</li> <li >Support the commercial strategy for Ramadan, Hajj, and other high-demand religious periods.</li> <li >Manage assigned key accounts and develop account plans to increase production.</li> <li >Monitor competitor pricing, promotions, market activity, and new hotel developments.</li> <li >Achieve agreed individual and hotel sales targets.</li> </ul> <h3 >Performance Indicators</h3> <p >Performance will be measured against specific metrics, including revenue generated from assigned accounts and segments, achievement of monthly and annual sales targets, new accounts acquired and activated, and Hajj, Umrah, and group business secured. Other indicators include the conversion ratio of qualified leads, growth of existing key accounts, sales call and client engagement productivity, and the accuracy of sales pipeline and CRM reporting.</p> <h3 >Candidate Profile</h3> <p >The ideal candidate will be a hands-on Saudi sales professional with 2-5 years of experience, active in the market rather than office-based. This role requires the ability to develop relationships, open new accounts, and convert opportunities into measurable revenue. Candidates should possess a strong understanding of the unique commercial dynamics of Makkah, including the importance of Ramadan, Hajj, Umrah, and religious group business, while also developing sustainable year-round demand from corporate, government, and travel-trade accounts.</p> <h3 >Required Experience</h3> <ul > <li >2-5 years of experience in sales, preferably within the hospitality sector in Makkah.</li> <li >Demonstrated ability to actively generate new business and maintain key existing accounts.</li> <li >Strong knowledge of the Makkah hospitality market.</li> <li >Established relationships within the Kingdom of Saudi Arabia.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Makkah, Saudi Arabia. The role involves working closely with Commercial, Revenue, Reservations, Marketing, and Operations teams to ensure effective conversion and delivery of commercial opportunities.</p>

<h3>About Kerten Hospitality</h3><p>Kerten Hospitality (KH) operates as an end-to-end lifestyle hospitality provider, focusing on creating bespoke destinations, lodging, experiences, and communities. The company aims to optimize operations and drive profitability for investors while maintaining a strong commitment to sustainability. KH transforms destinations through partnerships across Lodging, Food &amp; Beverage, Retail, Entertainment, Art, and Wellness brands, building ecosystems and community-centric destinations that connect international and local travelers. The group's current pipeline includes over 55 lodging projects, representing more than 4,500 keys, across the Middle East, Europe, and North Africa.</p><h3>The House Hotel Jeddah King Road</h3><p>The House Hotel Jeddah King Road is positioned along the Red Sea coastline in Jeddah, Saudi Arabia. It is designed as a contemporary urban retreat that combines coastal living with modern hospitality. The property features 129 rooms and includes a signature restaurant that serves as both a social and culinary hub. Jeddah, located on Saudi Arabia’s western shore, is a dynamic city known for its seaside living, culture, and modern lifestyle, including the Jeddah Corniche and the historic Al-Balad, a UNESCO World Heritage site. The city is served by King Abdulaziz International Airport (JED), located approximately 20 km from the city center.</p><h3>Security Manager Role</h3><p>Kerten Hospitality is seeking a <strong>Security Manager</strong> for The House Hotel Jeddah King Road. This full-time position requires 2-5 years of experience in security management. The Security Manager will be responsible for overseeing all security operations within the hotel, ensuring compliance with company policies and local regulations, and maintaining a safe environment for guests and staff in Makkah, specifically Jeddah and Makkah.</p><h3>Key Responsibilities</h3><ul><li>Manage and maintain the hotel’s security operations, including patrols, access control, surveillance, and emergency response.</li><li>Ensure the smooth operation of security systems such as CCTV, access control, key control, and alarm systems.</li><li>Lead security activities and ensure timely response to and resolution of incidents.</li><li>Monitor and maintain fire and life safety, emergency preparedness, evacuation, and crisis management procedures.</li><li>Plan and implement security risk assessments, security plans for events and VIP visits, and security improvements.</li><li>Manage security contractors, service providers, and security-related contracts.</li><li>Maintain accurate incident reports, investigation records, and lost and found procedures.</li><li>Ensure compliance with company security policies, Civil Defense requirements, and Saudi security regulations.</li><li>Train and support staff on security awareness, emergency drills, and best practices.</li></ul><h3>Benefits</h3><ul><li>Competitive Compensation: A rewarding package tailored to experience.</li><li>Career Growth: Opportunities for advancement within a dynamic organization.</li><li>Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration.</li><li>Shared Purpose: Work with passionate individuals who embody the company values of connection, innovation, curation, and leading the way.</li></ul>

<strong>Description<br><br></strong><ul><li> Collaborate with the development team to define technical direction and system design for products and supporting systems.</li><li> Create, manage, and track project documentation, including project schedules, detailed project plans, project scope statements, resource plans, risk and issues logs, and status reports.</li><li> Tailor project management and support processes to meet the specific needs of each project.</li><li> Oversee day-to-day project activities and staff, ensuring deliverables are on schedule and within budget.</li><li> Communicate with internal and external stakeholders regarding project deliverables and manage expectations.</li><li> Make decisions regarding trade-offs and risks, driving key decisions across projects.</li><li> Provide recommendations on schedules, prioritization, and resource allocation based on team input.</li><li> Report ongoing project plans and status to account managers, clients, and management.</li><li> Contribute to strategic planning and asset creation processes.</li><li> Manage resource planning and assess organizational capacity.</li><li> Coach and train team members on software development and implementation best practices.</li><li> Participate in the design and coding of products as needed.</li><li> Collaborate with the development team to define technical direction and system design for products and supporting systems.</li><li> Gather and analyze client feedback on product utilization; use reason to address emotional topics and analyze information effectively.</li><li> Pursue ongoing training and development; maintain knowledge of HIS applications and enhance computer skills.</li><li> Foster positive client relations to ensure business profitability; address difficult customer situations with professionalism.</li><li> Continuously seek improvements and apply feedback for performance enhancement; monitor work quality diligently.</li><li> Focus on conflict resolution and maintain confidentiality; listen actively and remain open to new ideas.</li><li> Balance individual and team responsibilities; promote a positive team spirit and support collective success.</li><li> Treat others with respect and inspire trust; uphold integrity and ethical standards.</li><li> Adhere to policies and procedures, supporting the organization’s goals.</li><li> Maintain consistent attendance and punctuality; ensure responsibilities are covered during absences.</li><li> Demonstrates compassionate communication skills while providing support and care to the patients as “the patient is the center of our care”.<br><br></li></ul><strong>Requirements<br><br></strong><strong>Skills and Abilities: <br><br></strong><ul><li> Strong understanding of software development and integration, including proficiency in programming languages, APIs, and databases to effectively implement and troubleshoot solutions.</li><li> Ability to analyze complex issues, identify root causes, and develop effective solutions, ensuring seamless implementation and minimal disruption to client operations.</li><li> Excellent interpersonal skills to work with cross-functional teams and clients, clearly conveying technical information and gathering requirements to ensure successful project delivery.<br><br></li></ul><strong>Experience:</strong> 5+ years Relevant experience in software implementation, project management, or technical support, in a similar role.<br><br><strong>Education:</strong> Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.<br><br><strong>Language:</strong> Excellent command of oral and written English and prefer Arabic.<br><br><strong>Licenses / Certifications:</strong> SCE

<strong>Company Description<br><br></strong><strong>“A passion for perfection”<br><br></strong>Raffles Makkah Palace promises the exceptional standards inherent in the Raffles name and enhanced by Arab hospitality values. Raffles Makkah Palace offers 219 Suites &amp; duplex Villas with breathtaking views of the Masjid Al Haram, the Holy Ka'aba and the city. The hotel combines the best of local cuisine and international dishes in each of its four outlets creating a unique and welcoming atmosphere in this diving setting. Guests can also indulge and immerse themselves in a relaxing sensory experience in our world renowned spa and fitness center or hold high-powered business gatherings in any of our state-of-the-art meeting rooms.<br><br><strong>Job Description<br><br></strong>Reporting to Fairmont Head Butler, responsibilities and essential job functions include but are not limited to the following:<br><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Identify and anticipate guests’ needs and ensure personalized service is provided</li><li>Provide Food and Beverage services as required</li><li>Assist with any plans or arrangements the guest intends to make during their stay</li><li>Ensure that all requests from guests are made possible and are followed up on</li><li>Fully understand and have knowledge of all in suite services, technology, amenities, functions and systems</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Follow department policies, procedures and service standards</li><li>Follow all safety policies </li><li>Other duties as assigned<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Previous customer related experience an asset</li><li>Must possess a professional presentation</li><li>Must possess outstanding guest services skills and sophisticated verbal and communication skills</li><li>Computer literate in Microsoft Window applications an asset</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible &amp; reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times<br><br></li></ul>Additional Information<br><br><strong>Why work for Accor?<br><br></strong>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br><br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS