Assistant Manager Jobs in Saudi

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.<br><br>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.<br><br><br><br>Job Description<br><br> <br><br>Ensure efficient and effective clear communication within the Housekeeping Department, Front Office, Engineering, Royal Service and all other departments Answer all telephone calls within 3 rings and do all necessary follow up, with usage of correct telephone verbiage as set by the Hotel Record all telephone calls and its details in the housekeeping coordinator’s log book or input into Royal Service to ensure proper follow up Use guest names during the process of conversation with guest Be familiar with the computer systems such as OPERA and Swiss/Royal Service. Keep proper records of guest loan items (eg. Extra chairs, foam pillows), and update traces in OPERA to track items movement and usage Communicate blocked and VIP rooms with their preferences and requests to Team Leaders in a timely manner Supervise and ensure that house and room attendants are carrying out all guest requests in a timely manner Monitor room statuses to ensure clean rooms are available for arrival guests Be responsible for the safety and security of all the departmental keys, mobi-talks, and i Phones. Take proper inventory of keys, mobi-talk, and i Phones for the department and highlight loss to Assistant Manager immediately. Assist in preparing keys, mobiles or papers to colleagues if need arise. Answers all lost & found queries in a timely manner and follow up accordingly Record all Lost and Found articles correctly and to place items in correctly labeled serial boxes for easy search should guest claim the item Inform Security Department and Duty Manager of any complaints by guests of losses that may require compensation Ensure the security and maintenance of the lost & found room by not allowing unauthorized entries, with regular clean up and disposal of items after its validity periods Ensure that safe working practices are followed including emergency procedures Participate in departmental leadership activities as a member of the team Maintain levels of confidentiality and discretion for guests Carry out any other duties as and when assigned by the Management of the Hotel and department <br><br>Ensure efficient and effective clear communication within the Housekeeping Department, Front Office, Engineering, Royal Service and all other departments Answer all telephone calls within 3 rings and do all necessary follow up, with usage of correct telephone verbiage as set by the Hotel Record all telephone calls and its details in the housekeeping coordinator’s log book or input into Royal Service to ensure proper follow up Use guest names during the process of conversation with guest Be familiar with the computer systems such as OPERA and Swiss/Royal Service. Keep proper records of guest loan items (eg. Extra chairs, foam pillows), and update traces in OPERA to track items movement and usage Communicate blocked and VIP rooms with their preferences and requests to Team Leaders in a timely manner Supervise and ensure that house and room attendants are carrying out all guest requests in a timely manner Monitor room statuses to ensure clean rooms are available for arrival guests Be responsible for the safety and security of all the departmental keys, mobi-talks, and i Phones. Take proper inventory of keys, mobi-talk, and i Phones for the department and highlight loss to Assistant Manager immediately. Assist in preparing keys, mobiles or papers to colleagues if need arise. Answers all lost & found queries in a timely manner and follow up accordingly Record all Lost and Found articles correctly and to place items in correctly labeled serial boxes for easy search should guest claim the item Inform Security Department and Duty Manager of any complaints by guests of losses that may require compensation Ensure the security and maintenance of the lost & found room by not allowing unauthorized entries, with regular clean up and disposal of items after its validity periods Ensure that safe working practices are followed including emergency procedures Participate in departmental leadership activities as a member of the team Maintain levels of confidentiality and discretion for guests Carry out any other duties as and when assigned by the Management of the Hotel and department<br><br>Additional Information<br><br>Your team and working environment:<br><br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br><br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br><br>Our commitment to Diversity & Inclusion:<br><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

<h3 >HYCO Supervisor Role at Air Products Qudra</h3> <p >Air Products Qudra is seeking a dedicated and experienced <strong >HYCO Supervisor</strong> to join our team in Al Jubail. This full-time position involves overseeing the operations of critical industrial gas facilities, ensuring safe, reliable, and efficient production. The role requires a seasoned professional capable of leading operational teams and managing complex processes.</p> <h3 >Overview of Responsibilities</h3> <p >The HYCO Supervisor is accountable for managing and supervising operations staff, including Boardman, Lead Operators, and Field Operators. This role encompasses facilities featuring two HYCO Steam Methane Reformers, one Off-Gas PSA facility, and a Hydrogen Import Pipeline Facility. Key responsibilities include managing day-to-day shift operations, conducting daily customer production meetings, achieving operational targets, and collaborating with Maintenance and Engineering teams for site safety and reliability.</p> <h3 >Safety Leadership and Operational Compliance</h3> <ul > <li >Provide and maintain a safe work environment, demonstrating leadership in company and industry safe work processes to prevent injuries.</li> <li >Ensure the safety of all operations personnel by utilizing the APQ Basic Safety Practice program, which includes Safety Work Permits, LOTO, and Confined Space procedures.</li> <li >Facilitate planning, organizing, auditing, and follow-up to integrate Air Products' safety culture into APQ operations.</li> <li >Ensure all Environmental Regulatory requirements are met and maintain compliance with all Corrective Maintenance (CM) and Preventive Maintenance (PM) tasks.</li> <li >Execute daily tasks such as preparing and implementing safety work permits, LOTO, and completing operations preventative maintenance activities.</li> </ul> <h3 >Technical Oversight and Production Efficiency</h3> <ul > <li >Provide direction to staff for the HYCO Steam Methane Reformer unit and ancillary equipment as prescribed by Work Instruction Procedures, operating the unit when required.</li> <li >Offer guidance based on technical feedback from the Assistant Site Manager, Site Manager, Engineering, and Maintenance for troubleshooting, maintenance, repair, and test activities.</li> <li >Provide Operations support, guidance, and lead the team during plant startups, shutdowns, and emergencies.</li> <li >Manage plant production efficiently based on data-driven decisions to meet safety and reliability targets and achieve maximum profitability.</li> <li >Work closely with the Shift Team, Assistant Site Manager, Site Manager, Maintenance Team, and Engineering team to ensure production targets are met and the plant operates at optimum energy efficiency and safety.</li> <li >Provide Operations input for scheduled outages to ensure contractual requirements are achieved.</li> </ul> <h3 >Team Development and Stakeholder Collaboration</h3> <ul > <li >Ensure Operations staff is properly trained to support operations, developing and promoting top-performing personnel who are customer and employee focused.</li> <li >Provide coaching and motivation to the operations team to achieve operational excellence and customer satisfaction.</li> <li >Establish and maintain close working relationships with engineering and maintenance personnel to continuously monitor and evaluate plant systems and equipment.</li> <li >Act as the Single Point of Contact for internal HYCO unit issues, representing APQ and coordinating internal resources.</li> <li >Maintain relationships with customer counterparts from other Refinery Units to ensure alignment of expectations for product demand.</li> <li >Provide timely progress updates to the customer and facilitate attainment of operations excellence and customer satisfaction.</li> </ul> <h3 >Required Qualifications and Experience</h3> <p >Candidates for the HYCO Supervisor position must possess a minimum of <strong >10 years of experience</strong> in a relevant operational or supervisory role within industrial gas or chemical processing facilities. This full-time role is based in Al Jubail and requires a strong commitment to safety, operational excellence, and team leadership.</p>

<h3 >About the Role</h3> <p >SEVEN (Saudi Entertainment Ventures) is seeking a <strong >Senior Operation Specialist</strong> to manage the daily operations of a dining hall in Riyadh, Riyadh Province. This full-time role focuses on ensuring seamless service delivery, efficient coordination across teams, and maintaining high levels of guest satisfaction. The specialist will play a key role in upholding operational performance and ensuring compliance with health and safety standards within the venue.</p> <h3 >Core Responsibilities</h3> <ul > <li >Oversee daily dining hall operations, ensuring smooth service and effective coordination between various teams and floors.</li> <li >Implement and maintain operational standards, procedures, and service guidelines consistently across the venue.</li> <li >Monitor operational performance to ensure efficient service delivery and high guest satisfaction.</li> <li >Coordinate with Assistant Managers and Supervisors to ensure operational readiness throughout all service periods.</li> <li >Ensure the venue consistently meets high standards of cleanliness, safety, and organization.</li> <li >Support the Operations Manager in monitoring operational efficiency and cost control, ensuring effective utilization of staffing levels and resources.</li> </ul> <h3 >Team Leadership and Operational Coordination</h3> <ul > <li >Supervise and provide leadership and guidance to Assistant Managers and operational Supervisors, ensuring teams operate effectively and meet service standards.</li> <li >Support recruitment, onboarding, and training of operational staff as required.</li> <li >Monitor staff performance and provide constructive feedback to Assistant Managers and Supervisors.</li> <li >Conduct regular operational meetings to ensure alignment and effective communication across all teams.</li> <li >Collaborate closely with the Reception Manager to ensure seamless coordination between reception and floor operations, supporting reception when necessary to maintain guest service continuity.</li> <li >Coordinate operational activities across various departments to maintain an efficient service flow and address operational challenges promptly.</li> </ul> <h3 >Guest Experience and Service Quality</h3> <ul > <li >Monitor the overall guest experience within the venue and ensure service standards are consistently maintained.</li> <li >Support operational teams in professionally resolving guest concerns or service issues.</li> <li >Identify and implement opportunities to improve operational efficiency and enhance guest satisfaction.</li> <li >Ensure all teams maintain a professional and service-oriented approach in their interactions.</li> </ul> <h3 >Health, Safety, and Compliance</h3> <ul > <li >Ensure strict compliance with all health, safety, hygiene, and operational regulations throughout the venue.</li> <li >Support the implementation of safety policies and ensure operational teams consistently follow safety procedures.</li> <li >Monitor the venue environment to ensure a safe and well-maintained facility for both guests and employees.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >6–8 years of experience</strong> in hospitality or food and beverage operations.</li> <li >At least <strong >3 years of experience</strong> in a supervisory or managerial role.</li> <li >Experience in high-volume restaurants, hospitality venues, or food halls is preferred.</li> </ul>

Company Description<br><br>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Murjana is a self-contained paradise where everything you desire is effortlessly within reach. Consistently offering guests hospitality experiences that transcend the ordinary, this new Rixos Hotels’ property in Saudi Arabia is set to redefine hotel stays in the Kingdom. Spanning 275,000 square metres, the very best of indulgence, relaxation, and adventure come together in an All-Inclusive experience like no other- all-encompassing, uncompromising, and unmatched.<br><br>Job Description<br><br>Supervise the daily operation of the Teens Club and ensure activities run smoothly and safely. Plan, organize, and deliver engaging age-appropriate activities, including sports, games, creative activities, social events, and entertainment. Ensure teenagers are properly registered and that required parent/guardian information and consent documentation is completed. Maintain a safe, clean, organized, and welcoming Teens Club environment. Inspect games, equipment, facilities, and activity areas to ensure they are safe and suitable for use. Ensure all activities are conducted in accordance with Rixos policies, procedures, and safety standards. Supervise Teens Club activities and ensure appropriate levels of supervision are maintained. Respond appropriately to accidents, incidents, emergencies, behavioral concerns, and other unusual situations. Complete and submit incident reports in accordance with company procedures. Maintain professional communication with teenagers, parents/guardians, hotel guests, and colleagues. Keep the Assistant Entertainment Manager and Team Leader informed of any important or unusual situations. Train and guide Teens Club team members on operational, service, and safety procedures. Support the Entertainment team with events, activities, and other hotel programs when required. Maintain confidentiality regarding guest, family, and teenager information. Ensure compliance with the hotel's Integrated Management System, Rixos policies, SOPs, and applicable local requirements. Perform other reasonable duties as assigned by the Assistant Entertainment Manager or Director of Entertainment. <br><br>Qualifications<br><br>High school diploma or equivalent. A diploma or degree in Hospitality, Recreation, Education, Sports, Tourism, or a related field is an advantage. Previous experience in a Teens Club, Kids Club, recreation, entertainment, youth activities, sports, hospitality, or resort environment is preferred. Previous supervisory or team-lead experience is an advantage. Experience working with teenagers in a professional environment is preferred. CPR and First Aid certification is preferred. Good computer skills. Good command of English; additional languages are an advantage. <br><br>Additional Information<br><br>Key Skills & Competencies<br><br>We are looking for someone who has:<br><br>Strong communication and interpersonal skills. A friendly, energetic, and approachable personality. Strong organizational and time-management skills. The ability to plan and deliver creative and engaging activities. Strong awareness of health, safety, and emergency procedures. The ability to handle challenging situations calmly and professionally. Good judgment and decision-making skills. Strong teamwork and collaboration skills. A genuine interest in working with teenagers. High standards of professionalism, integrity, and confidentiality. A passion for hospitality and creating memorable guest experiences.

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">stc is seeking a <strong style="font-weight:700;">Data Science Assistant Manager</strong> to join its team. This full-time role is responsible for identifying, designing, and delivering cross-functional analytics use cases. These use cases are intended to enhance decision-making abilities across Business Units (BUs) and Functional Units (FUs).</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose</h3> <p style="margin:0 0 12px; ************;">The primary purpose of this role is to provide advanced analytical support, including dashboards, reports, tools, solutions, real-time and interactive analysis, and forward predictive analysis necessary for effective business decision-making. The role holder will also ensure appropriate resource allocation for advanced analytics projects and define the support provided to business units as needed. All duties will be carried out in accordance with stipulated business policies and procedures.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Select and lead a team of advanced analytics experts and data scientists (SWAT team) to address cross-sector and strategic requests.</li> <li style="margin:0 0 6px;">Ensure collaboration between the SWAT team and BU-specific insight specialists and data scientists to provide additional capacity or guidance for internal BU analytical needs.</li> <li style="margin:0 0 6px;">Support BUs/FUs with complex and standardized analytics requests by allocating analytical resources from the SWAT team.</li> <li style="margin:0 0 6px;">Propose cross-functional analytics use cases based on available data and identified needs from BUs/FUs.</li> <li style="margin:0 0 6px;">Prioritize the implementation of cross-functional analyses based on an assessment of value creation potential for stc.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Experience Requirements</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5 to 10 years</strong> of relevant experience is required for this position.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type</h3> <p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3> <p style="margin:0 0 12px; ************;">Salary details for this role will be disclosed during the interview process.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">stc is seeking a <strong style="font-weight:700;">Reports &amp; Contract Management Assistant Manager</strong> to join their team in Riyadh, Saudi Arabia. This role is responsible for the comprehensive management of the Group contract database, ensuring all group-driven contracts are cataloged, stored, and maintained with strict confidentiality. The position involves monitoring contractual amendments and changes, coordinating with relevant teams, and tracking contract activities.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Job Purpose</h3> <p style="margin:0 0 12px; ************;">The primary purpose of this role is to oversee the Group contract database, ensuring that all contracts are properly managed from cataloging and storage to maintenance. This includes safeguarding confidentiality through careful access monitoring. The role also involves tracking contract lifecycles, reporting major activities such as expirations, and ensuring compliance with business policies and procedures.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Manage the Group contract database to ensure all group-driven contracts are cataloged, stored, and maintained securely.</li> <li style="margin:0 0 6px;">Monitor and track contractual amendments and changes requested by OpCos / subsidiaries, coordinating with relevant category teams.</li> <li style="margin:0 0 6px;">Provide legal and contractual support to Group category teams during the negotiation and finalization of supplier contracts, including terms and conditions and supplier liability.</li> <li style="margin:0 0 6px;">Communicate essential contractual information, such as contract expiration dates and service level agreements, to category teams.</li> <li style="margin:0 0 6px;">Track all ongoing contracts and report significant activities, including contract expirations, to the Contract Management (CM) team.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">5 to 10 years</strong> of relevant experience is required for this position.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Arrangement</h3> <p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">Contract</strong> position based in Riyadh, Riyadh, Saudi Arabia.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">Interested candidates are encouraged to apply. Salary details will be discussed during the interview process.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Marketing &amp; Communication professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Marketing Assistant Manager, you are responsible to assist the Marketing &amp; Communication Team in the organization of events and seeking related sponsorship to cover all expenses while bringing revenue to the hotel, whereby your role will include key responsibilities such as:<br><br>• Assist in maintaining and implementing an effective filing and administrative system for all matters related to sponsorship and event organization<br>• Identify and maintain a general database of potential sponsors for all events and target specific ones related to each event separately<br>• Negotiate and handle with potential sponsors and ultimately close advantageous arrangements<br>• Socialize and meet with potential sponsors and clients<br>• Formulate all correspondence related to the sponsorship proposals, negotiations and others<br>• Assist in handling events with the concerned departments within the hotel to make sure that all branding for sponsors is as agreed in contracts<br>• Assist in maintaining an effective working relationship with all members of target media, electronic and print, local, national and international in order to encourage and maximize coverage of all events and promotions<br>• Host members of the media, strategic partners and top clients at property’s functions / events<br>• Assist in the production of all promotional material, including gathering of supporting data and collateral material<br>• Take photographs of all internal functions, banquet and conference functions and VIP’s</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><strong>1. Lifestyle Concierge – Morning Shift</strong></p><p><strong>Location:</strong> Riyadh, Saudi Arabia</p><p><strong>Department:</strong> Community Operations</p><p><strong>Shift:</strong> Morning Shift</p><p><strong>Reports to:</strong> Community Assistant Manager</p><p><strong>About Azure</strong></p><p>Azure is a lifestyle experience provider managing premium residential communities in Riyadh. We focus on delivering high-quality living experiences through excellent service, responsive support, and well-maintained residential environments.</p><p><strong>Job Purpose</strong></p><p>The Lifestyle Concierge – Morning Shift serves as the main point of contact for residents, handling their requests, inquiries, and complaints. The role coordinates with Maintenance, Housekeeping, Security, and other relevant teams to ensure timely follow-up and a smooth residential experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Welcome residents and respond to their requests, inquiries, and complaints in a professional and friendly manner.</li><li>Receive, record, and follow up on residents’ requests until completion.</li><li>Coordinate with Maintenance, Housekeeping, Security, and other departments to ensure timely service delivery.</li><li>Monitor pending requests and communicate updates to residents.</li><li>Escalate urgent issues and unresolved complaints to the Community Manager.</li><li>Maintain accurate records of requests, complaints, and service follow-ups.</li><li>Ensure effective communication between residents and operational teams.</li><li>Support daily community operations and maintain Azure’s service standards.</li><li>Coordinate with the night shift to ensure proper handover of pending requests.</li></ul><p><strong>Qualifications &amp; Experience</strong></p><ul><li>Diploma or bachelor’s degree in Hospitality, Business Administration, or a related field is preferred.</li><li>1–3 years of experience in Front Desk, Customer Service, Hospitality, or Residential Operations.</li><li>Good communication and customer service skills.</li><li>Good command of English; Arabic is an advantage.</li><li>Ability to use basic computer systems and record service requests.</li><li>Strong follow-up, coordination, and problem-solving skills.</li></ul><p><strong>Key Competencies</strong></p><ul><li>Customer Service Excellence</li><li>Communication and Coordination</li><li>Problem-Solving</li><li>Attention to Detail</li><li>Complaint Handling</li></ul>

<p>The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski s DNA values in order to encourage sales and maximize guest satisfaction. Responsible to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.</p><p>Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</p><p>A courteous, professional and efficient service is provided at all times.</p><p>All duties and tasks are performed as per the tasks required at the outlet.</p><p>Be knowledgeable of all services and products offered by the hotel.</p><p>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</p><p>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</p><p>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</p><p>Ensure that the place of work and surrounding area is kept clean and organized at all times.</p><p>Successfully perform opening and closing procedures established for the assigned outlet</p><p>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</p><p>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</p><p>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</p><p>Understand and strictly adhere to the rules &amp; regulations established in the hotel s policy manual and the hotel s policy on fire, hygiene, health &amp; safety.</p><p>Maintain a good rapport and work relation with staff in the assigned department and within the hotel.</p><p>Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</p><p>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</p><p>Respond to any changes in the department as dictated by the hotel management.</p><p>Assist in carrying out scheduled inventories of products and operating equipment.</p><p>Perform any other assigned reasonable duties and responsibilities as assigned.</p><p>Project at all times a positive and motivated attitude and exercise self-control.</p><p>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ol><li>Ensure efficient and effective clear communication within the Housekeeping Department, Front Office, Engineering, Royal Service and all other departments</li><li>Answer all telephone calls within 3 rings and do all necessary follow up, with usage of correct telephone verbiage as set by the Hotel</li><li>Record all telephone calls and its details in the housekeeping coordinator’s log book or input into Royal Service to ensure proper follow up</li><li>Use guest names during the process of conversation with guest</li><li>Be familiar with the computer systems such as OPERA and Swiss/Royal Service.</li><li>Keep proper records of guest loan items (eg. Extra chairs, foam pillows), and update traces in OPERA to track items movement and usage</li><li>Communicate blocked and VIP rooms with their preferences and requests to Team Leaders in a timely manner</li><li>Supervise and ensure that house and room attendants are carrying out all guest requests in a timely manner</li><li>Monitor room statuses to ensure clean rooms are available for arrival guests</li><li>Be responsible for the safety and security of all the departmental keys, mobi-talks, and iPhones.</li><li>Take proper inventory of keys, mobi-talk, and iPhones for the department and highlight loss to Assistant Manager immediately.</li><li>Assist in preparing keys, mobiles or papers to colleagues if need arise.</li><li>Answers all lost &amp; found queries in a timely manner and follow up accordingly</li><li>Record all Lost and Found articles correctly and to place items in correctly labeled serial boxes for easy search should guest claim the item</li><li>Inform Security Department and Duty Manager of any complaints by guests of losses that may require compensation</li><li>Ensure the security and maintenance of the lost &amp; found room by not allowing unauthorized entries, with regular clean up and disposal of items after its validity periods</li><li>Ensure that safe working practices are followed including emergency procedures</li><li>Participate in departmental leadership activities as a member of the team</li><li>Maintain levels of confidentiality and discretion for guests</li><li>Carry out any other duties as and when assigned by the Management of the Hotel and department</li><li>Ensure efficient and effective clear communication within the Housekeeping Department, Front Office, Engineering, Royal Service and all other departments</li><li>Answer all telephone calls within 3 rings and do all necessary follow up, with usage of correct telephone verbiage as set by the Hotel</li><li>Record all telephone calls and its details in the housekeeping coordinator’s log book or input into Royal Service to ensure proper follow up</li><li>Use guest names during the process of conversation with guest</li><li>Be familiar with the computer systems such as OPERA and Swiss/Royal Service.</li><li>Keep proper records of guest loan items (eg. Extra chairs, foam pillows), and update traces in OPERA to track items movement and usage</li><li>Communicate blocked and VIP rooms with their preferences and requests to Team Leaders in a timely manner</li><li>Supervise and ensure that house and room attendants are carrying out all guest requests in a timely manner</li><li>Monitor room statuses to ensure clean rooms are available for arrival guests</li><li>Be responsible for the safety and security of all the departmental keys, mobi-talks, and iPhones.</li><li>Take proper inventory of keys, mobi-talk, and iPhones for the department and highlight loss to Assistant Manager immediately.</li><li>Assist in preparing keys, mobiles or papers to colleagues if need arise.</li><li>Answers all lost &amp; found queries in a timely manner and follow up accordingly</li><li>Record all Lost and Found articles correctly and to place items in correctly labeled serial boxes for easy search should guest claim the item</li><li>Inform Security Department and Duty Manager of any complaints by guests of losses that may require compensation</li><li>Ensure the security and maintenance of the lost &amp; found room by not allowing unauthorized entries, with regular clean up and disposal of items after its validity periods</li><li>Ensure that safe working practices are followed including emergency procedures</li><li>Participate in departmental leadership activities as a member of the team</li><li>Maintain levels of confidentiality and discretion for guests</li><li>Carry out any other duties as and when assigned by the Management of the Hotel and department</li></ol><br>Additional Information<br><br><p>Your team and working environment:<br>In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>Note: Customization may be included for any specific local or legislative requirements, such as work permits<br>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>to assist project/construction manager in the supervision and management of construction activities to assigned project assist in planning and sequencing of the construction operatiosn according the project quality plan</p><p><strong>Desired Candidate Profile</strong></p><p>5 years of strong engineering management experience, bachelors degree in engineering/microsoft project/or Primavera 6/MS office/AUTO CAD</p><p>Manager conflict solve problems and mediate between different interest or multiple stakeholders, be able to identify and mitigate risks within the scope of the division and related to other divisions/department interfaces</p>

<h3 >About the Role</h3> <p >Four Points by Sheraton is seeking an Assistant Manager of Training to join its team in Jeddah, Makkah, Saudi Arabia. This full-time position is responsible for assisting in identifying and addressing employee and organizational development needs, ensuring effective training programs are in place to achieve desired business results. The role focuses on various topics, including product knowledge, company philosophy, customer service, and leadership skills.</p> <h3 >Key Responsibilities</h3> <ul > <li >Promote and inform employees about all available training programs.</li> <li >Display leadership in guest hospitality, exemplify excellent customer service, and foster a positive atmosphere for guest relations.</li> <li >Help employees identify specific behaviors that contribute to service excellence.</li> <li >Ensure employees receive ongoing training to understand guest expectations and demonstrate guest satisfaction skills.</li> <li >Meet regularly with the training cadre to support training efforts.</li> <li >Observe service behaviors of employees and provide feedback to individuals and/or managers.</li> </ul> <h3 >Training Program Development and Evaluation</h3> <ul > <li >Assist in conducting needs assessments, designing, and developing training programs.</li> <li >Facilitate the delivery of both custom and corporate training programs.</li> <li >Measure the effectiveness of training to ensure a return on investment.</li> <li >Monitor enrollment and attendance at training classes.</li> <li >Meet regularly with participants to assess progress and address concerns.</li> <li >Partner with operational leaders to assess if employees demonstrate effective technical and leadership skills.</li> <li >Review comment cards, guest satisfaction results, and other data to identify areas for improvement.</li> <li >Ensure adult learning principles are incorporated into training programs.</li> </ul> <h3 >Planning and Budget Management</h3> <ul > <li >Identify performance gaps and collaborate with managers to develop and implement appropriate training.</li> <li >Assist with making necessary adjustments to training methodology and/or re-training as appropriate.</li> <li >Align current training and development programs to effectively impact key business indicators.</li> <li >Assist with establishing guidelines for employee expectations and parameters.</li> <li >Develop specific training to improve service performance.</li> <li >Drive brand values and philosophy in all training and development activities.</li> <li >Incorporate guest satisfaction as a component of departmental meetings with a focus on continuous improvement.</li> <li >Assist with the development and management of the training budget in alignment with Human Resources and property financial goals.</li> <li >Manage department controllable expenses to achieve or exceed budgeted goals.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >0-1 year of relevant experience is required.</li> </ul> <h3 >Work Environment</h3> <p >This is a full-time position based in Jiddah, Makkah, Saudi Arabia, offering an opportunity to contribute to employee development within the hospitality sector.</p>

???? We’re Hiring |Space Planning & Store Productivity Location: Saudi Arabia Industry: Retail Department: Merchandising / Store Design & Productivity Level: Mid-Senior Level Nama Arabia is looking for a commercially driven Assistant Manager – Space Planning & Store Productivity to lead the development of effective space allocation, store productivity and planogram strategies across our retail formats. The role will focus on maximizing the commercial return of every square metre by connecting sales, margin, inventory, customer demand and store capacity with practical store layouts and category space allocation. Key Responsibilities• Analyse sales, margin, inventory, stock turn and SKU productivity by store and category.• Develop space allocation models by category, sub-category, brand and store format.• Identify over-spaced and under-spaced categories and recommend corrective actions.• Develop store zoning, category adjacencies and customer flow plans.• Create and manage planograms, shelf allocation, facings and fixture capacity.• Build differentiated space models for flagship, large, medium and small store formats.• Align assortment and inventory levels with available selling and fixture capacity.• Identify slow-moving and aged inventory occupying productive selling space and recommend re-space, rationalization or liquidation actions.• Support new store openings, refurbishments and store re-layouts.• Develop temporary space plans for key commercial campaigns such as Ramadan, Eid, Back-to-School, Black Friday and Gifting.• Work closely with Buying, Merchandising, VM, Retail Operations, Supply Chain and Projects teams.• Measure the commercial impact of space initiatives and continuously improve space productivity. Key KPIs• Sales per sq. metre / sq. ft.• Gross margin per sq. metre / sq. ft.• Inventory density• Stock turn and sell-through• SKU productivity• Reduction of aged inventory occupying selling space• Planogram compliance• Incremental sales and margin generated through re-space initiatives Candidate Profile• 5–8+ years of experience in Retail Space Planning, Category Space Management, Merchandise Planning or Store Planning.• Experience within multi-store retail environments.• Experience in Beauty, Fashion, Lifestyle, Department Stores or Specialty Retail is preferred.• GCC / Saudi retail experience is preferred.• Strong analytical and commercial skills with advanced Excel capability.• Experience with space planning / planogram tools such as Blue Yonder/JDA, Spaceman, Dot Activ, Quant, RELEX or similar.• Strong understanding of store productivity, category performance and inventory productivity.• Ability to translate data and commercial insights into practical store actions. What We’re Looking For We are looking for someone who can go beyond display and planogram execution and understand the commercial side of space planning. The ideal candidate should be able to answer:What should go where? How much space should it receive? How much inventory should sit there? And what financial return should that space generate? If you have the relevant experience and are interested in joining a growing retail organization, we would like to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br><br><ul><li>&nbsp; Responsible to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.</li><li>&nbsp;Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>&nbsp;Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>&nbsp;Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li><li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li>&nbsp;Understand and strictly adhere to the rules &amp; regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health &amp; safety.</li><li>&nbsp;Maintain a good rapport and work relation with staff in the assigned department and within the hotel.</li><li>&nbsp;Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>&nbsp;Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned.&nbsp;</li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.&nbsp;<br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.<br><br><br><ul><li>&nbsp; Responsible to Head Waiter / Waitress, Supervisor, Assistant Manager, Outlet Manager.</li><li>&nbsp;Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code &amp; Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.</li><li>A courteous, professional and efficient service is provided at all times.</li><li>All duties and tasks are performed as per the tasks required at the outlet.</li><li>&nbsp;Be knowledgeable of all services and products offered by the hotel.</li><li>Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.</li><li>Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.</li><li>Monitor operating supplies, equipment and reduce spoilage and wastage successfully.</li><li>Ensure that the place of work and surrounding area is kept clean and organized at all times.</li><li>&nbsp;Successfully perform opening and closing procedures established for the assigned outlet</li><li>Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.</li><li>Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.</li><li>Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.</li><li>&nbsp;Understand and strictly adhere to the rules &amp; regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health &amp; safety.</li><li>&nbsp;Maintain a good rapport and work relation with staff in the assigned department and within the hotel.</li><li>&nbsp;Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.</li><li>Undertake reasonable tasks and secondary duties as assigned by the Department Head.</li><li>Respond to any changes in the department as dictated by the hotel management.</li><li>&nbsp;Assist in carrying out scheduled inventories of products and operating equipment.</li><li>Perform any other assigned reasonable duties and responsibilities as assigned.&nbsp;</li><li>Project at all times a positive and motivated attitude and exercise self-control.</li><li>Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.&nbsp;<br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>An exciting opportunity has arisen for a Security Supervisor (Saudi National) to join Jumeirah The Red Sea . The main duties and responsibilities of this role include:</p><ul><li><strong>Team Coordination:</strong> Assign daily tasks and patrol routes to security officers, ensuring coverage of all critical areas.</li><li><strong>Performance Monitoring:</strong> Observe team performance, provide feedback, and conduct on-the-job coaching to maintain service standards.</li><li><strong>Access Control Oversight:</strong> Monitor access control points, verify identification procedures, and ensure compliance with protocols.</li><li><strong>Incident Response:</strong> Respond to incidents and emergencies, ensuring proper escalation and documentation.</li><li><strong>Reporting:</strong> Maintain accurate logs of security activities, incidents, and investigations for audit purposes.</li><li><strong>Event Support:</strong> Assist Duty Manager in implementing security plans for events and VIP movements.</li><li><strong>Equipment Checks:</strong> Ensure readiness of emergency equipment and report deficiencies promptly.</li><li><strong>Cross-Department Liaison:</strong> Work with other departments to resolve security-related concerns and maintain smooth operations.</li><li><strong>Training Support:</strong> Assist in training new security officers on SOPs and emergency protocols.</li><li><strong>Safety Culture:</strong> Promote a culture of safety and vigilance among team members through regular briefings and awareness programs.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>The ideal candidate for this position will have the following experience and qualifications :</p><ul><li>Higher secondary education.</li><li>2 4 years in security operations, ideally with team coordination experience</li><li>Demonstrate previous experience in supervising or coordinating a team of Security Officers.</li><li>Possess practical knowledge of access control, security patrols, incident response, emergency procedures, and security</li><li>Demonstrate good communication and interpersonal skills, with proficiency in spoken and written English.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>he HR CoE Assistant Manager role at our real estate development organization in Riyadh offers an opportunity to lead key HR initiatives, enhance organizational effectiveness, and support strategic workforce decisions. The role focuses on organizational development, performance management, compensation and benefits, and workforce planning, ensuring HR frameworks and practices align with business objectives.</p><p>The ideal candidate will have 7–9 years of HR experience, preferably within HR Center of Excellence, organizational development, or strategic HR functions, with proven experience in managing HR projects, developing policies, and driving HR transformation initiatives.</p><p>Responsibilities:</p><ol><li>Lead the development and implementation of HR policies, frameworks, and strategic initiatives.</li><li>Manage performance management cycles, including goal setting, evaluations, and performance analysis.</li><li>Oversee organizational design, job evaluation, grading structures, and job architecture.</li><li>Manage compensation and benefits analysis, salary benchmarking, and internal equity reviews.</li><li>Lead workforce planning, manpower budgeting, and organizational capacity assessments.</li><li>Develop HR dashboards, analytics, and management reports to support strategic decisions.</li><li>Drive talent management, succession planning, and employee engagement initiatives.</li><li>Identify and implement HR process improvements, automation, and digital transformation opportunities.</li><li>Collaborate with business leaders to ensure HR programs support organizational priorities.</li></ol><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>7–9 years of relevant HR experience, preferably within HR CoE or organizational development.</li><li>Bachelor's degree in Human Resources, Business Administration, or a related field.</li><li>Strong expertise in performance management, compensation and benefits, and organizational development.</li><li>Proven experience in workforce planning, job evaluation, salary structures, and HR policy development.</li><li>Strong analytical capabilities with proficiency in Advanced Excel and Power BI.</li><li>Experience with HRIS systems, preferably Oracle Fusion HCM.</li><li>Solid understanding of Saudi Labor Law and HR best practices.</li><li>Strong project management, leadership, and stakeholder management skills.</li><li>Ability to translate business requirements into effective HR solutions.</li><li>SHRM-SCP, CIPD, GRP, or equivalent HR certification is preferred.</li></ul></div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">stc is seeking a <strong style="font-weight:700;">Fiber Financial and Performance Management Assistant Manager</strong>. This full-time role involves managing and monitoring the financial and operational performance of the Fiber business, maintaining financial performance frameworks and KPIs, and providing comprehensive performance insights and reports. The position also supports financial planning, budgeting, forecasting, and profitability management in coordination with Business Finance and relevant stakeholders, ensuring adherence to business policies and procedures.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Manage and maintain the Fiber business P&amp;L to ensure clear visibility of financial performance, in coordination with Business Finance.</li> <li style="margin:0 0 6px;">Define, maintain, and monitor financial and business performance KPIs and metrics to effectively track Fiber business performance.</li> <li style="margin:0 0 6px;">Monitor overall Fiber business financial and operational performance, identify performance gaps and improvement opportunities, and recommend appropriate corrective actions.</li> <li style="margin:0 0 6px;">Lead the preparation and distribution of comprehensive Fiber business performance reports and management dashboards to support business decision-making.</li> <li style="margin:0 0 6px;">Coordinate the definition of annual CAPEX and OPEX budget requirements and targets in alignment with Technical Units (TU), Business Units (BU), Commercial Units (CU), and relevant stakeholders.</li> <li style="margin:0 0 6px;">Manage the reforecasting of financial targets based on actual business performance and coordinate required updates with the Fiber Demand Management team and Business Finance.</li> <li style="margin:0 0 6px;">Monitor profitability KPIs, revenue streams, costs, and financial performance against approved targets and forecasts.</li> <li style="margin:0 0 6px;">Analyze financial and operational performance trends and provide actionable insights and recommendations to support Fiber business planning and performance optimization.</li> <li style="margin:0 0 6px;">Coordinate with cross-functional stakeholders to validate financial assumptions, performance data, forecasts, and business requirements.</li> <li style="margin:0 0 6px;">Support periodic business performance reviews by providing financial analysis, performance insights, and recommendations to facilitate management decisions.</li> <li style="margin:0 0 6px;">Ensure timely and accurate financial and performance reporting in accordance with applicable policies, procedures, and governance requirements.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Experience Required</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Candidates should possess between <strong style="font-weight:700;">5 to 10 years</strong> of relevant experience.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type</h3> <p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">stc is seeking a <strong style="font-weight:700;">Customer Journey Assistant Manager</strong> to join their team in Riyadh, Saudi Arabia. This full-time role is responsible for leading the planning, design, and optimization of customer journeys across sales and fulfillment channels to enhance the overall customer experience. The role holder will oversee journey roadmaps, evaluate process effectiveness, and implement journey innovations in alignment with business strategies, adhering to stipulated business policies and procedures.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Lead the development of strategic customer journey experiences for sales and fulfillment phases.</li> <li style="margin:0 0 6px;">Oversee the creation and ongoing enhancement of journey design roadmaps aligned with strategic business objectives.</li> <li style="margin:0 0 6px;">Design, evaluate, and continuously refine end-to-end sales and fulfillment journeys for business customers.</li> <li style="margin:0 0 6px;">Collaborate with relevant journey owners to build integrated frameworks and maintain an enterprise-level journey library.</li> <li style="margin:0 0 6px;">Assess and approve major sales processes to ensure alignment with customer-centric experience standards.</li> <li style="margin:0 0 6px;">Conduct journey performance evaluations and identify optimization opportunities across touchpoints.</li> <li style="margin:0 0 6px;">Drive cross-functional initiatives to implement enhancements and innovation within the journey framework.</li> <li style="margin:0 0 6px;">Support the experience-related design of sales initiatives raised by business units, ensuring consistency with journey design principles.</li> <li style="margin:0 0 6px;">Define journey-related KPIs and apply analytics to measure experience quality and operational efficiency.</li> <li style="margin:0 0 6px;">Manage the policy framework and documentation related to journey design, ensuring alignment with evolving business needs.</li> <li style="margin:0 0 6px;">Define and monitor KPIs for journey performance and propose actionable insights.</li> <li style="margin:0 0 6px;">Maintain and update all journey-related processes and documentation.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Experience and Qualifications</h3> <p style="margin:0 0 12px; ************;">Candidates should possess 5-10 years of relevant experience in customer journey design, optimization, or a related field. The role requires a strong understanding of sales and fulfillment processes and the ability to drive customer experience enhancements.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Location</h3> <p style="margin:0 0 12px; ************;">This position is based in Riyadh, Riyadh, Saudi Arabia.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job Summary: <br> <p>Freight forwarding Officer /Senior officer Location - King Abdullah Economic city (KAEC), Jeddah Department Freight Forwarding / Logistics Reporting To Freight Forwarding Assistant Manager Employment Type Full Time</p><br><br> Key Responsibilities: <br> <ul> <li>Key Responsibilities<br>Shipper Performance Monitoring<br>· Track and evaluate performance of shippers in India, Korea, and China<br>· Ensure shipments are dispatched and delivered according to schedule<br>· Identify delays, bottlenecks, and areas for process improvement<br>Shipment Tracking &amp; Coordination<br>· Maintain accurate records of inbound shipments<br>· Ensure timely updates on shipment status to internal teams<br>· Coordinate with vendors, operations, and management for smooth shipment flow<br>Reporting &amp; Documentation<br>· Prepare performance reports on shippers for management<br>· Maintain all shipping documents, invoices, and shipment records<br>· Assist in audits and internal reviews related to inbound shipments<br>Compliance &amp; Coordination<br>· Ensure shipments comply with company SOPs and regulatory requirements<br>· Communicate with internal stakeholders regarding shipment issues or delays<br>· Support continuous improvement initiatives in inbound freight operations<br>&nbsp;</li> </ul> <br> Requirements: <br> <ul> <li>Qualifications &amp; Experience</li> <li>· Bachelor’s degree/diploma in Logistics, Supply Chain, Business, or related field</li> <li>· 2–4 year’s experience in freight forwarding or logistics coordination</li> <li>· Experience with import shipments and shipper management</li> <li>· Knowledge of shipping documentation and trade compliance</li> <li>---</li> <li>Skills &amp; Competencies</li> <li>· Strong analytical and tracking skills</li> <li>· Should know In-co terms.</li> <li>· Ocean routes and situation analyzing skill</li> <li>· Excellent coordination and communication abilities</li> <li>· Attention to detail and accuracy</li> <li>· Ability to work under deadlines and handle multiple shipments</li> <li>· Proficient in MS Excel and freight tracking systems</li> <li>---</li> <li>Language Requirements</li> <li>· English: Good (spoken &amp; written)</li> <li>---</li> <li>KPIs</li> <li>· Timely and accurate updates on inbound shipments</li> <li>· Shipper performance improvement metrics</li> <li>· Reduction in shipment delays or discrepancies</li> <li>· Accuracy of shipment records and reporting</li> </ul> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>