Area Manager Jobs in Saudi

Job Summary:<br>Our client is seeking a highly experienced Business Development Manager to lead growth strategies, drive market expansion, and strengthen the company's position through strategic partnerships and new business opportunities.<br>Responsibilities:<br>Lead and execute business development strategies aligned with company goals. Analyze market trends and competitors to identify growth opportunities. Develop and enhance products and services to meet market needs. Monitor and evaluate government tenders and projects. Prepare and review technical and financial proposals. Build and manage strategic relationships with key partners and clients. Represent the company at conferences and industry events within the Kingdom. Collaborate with internal departments to ensure alignment in business development efforts. Monitor overall performance and provide periodic reports to senior management. Providing Support and assistance to the pre-sales team.<br>Qualifications:<br>Bachelor's degree in Business Administration or a related field. Minimum of 3 years of experience in business development. Strong knowledge of government tenders and bidding processes. Proven experience in market analysis and identifying growth opportunities. Advanced negotiation and deal-closing skills. Ability to build and manage strategic partnerships. Strong leadership and management skills. Excellent communication and presentation skills.

Job Title: Project control Manager, experienced in the construction of Cross-Country Pipelines. Job Location: Saudi Arabia Year of Experience: 10 years Education- Engineer Roles and Responsibilities-· Control and Manage the Project of all phase’s interns of project planning, scheduling, Monitoring, Reporting, Change Management & Control etc.· Schedule Management.· Cost Management· Change Management· Key Resource Management.· Scope / Change management.· Proposal Management (Bidding Decision and Costing Management) Strategic Planning.· He should be capable of interface with all internal departments heads and assembling timeline project execution program.· Ensuring the Project controls team produce weekly / monthly reports in line with the project and company reporting calendar, providing details on progress, actuals, forecast and explanation of variances.· Ensure that project controls processes are consistently applied across the project.· Manage governance to ensure robust cost and schedule performance for the agreed Scope of Work across integrated programs managed across multiple suppliers.· He shall be familiar with National and International standards, and Saudi Aramco Standards.· Working knowledge of engineering, procurement, contracts, construction, and start-up / set up work processes.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>A leading Big 4 consulting firm is seeking a Senior Manager or Director-level Labor Market Policies &amp; Strategy professional to lead the delivery of a strategic public sector engagement in Saudi Arabia.<br> Key Requirements 12+ years of experience in labour market policies, employment strategies, workforce development, or related fields.<br> Strong understanding of labor market policies and strategies in Saudi Arabia and internationally .<br> Demonstrated experience in developing, reviewing, or supporting labor market strategies, employment policies, and workforce development initiatives .<br> Familiarity with international frameworks and standards of organizations such as: International Labour Organization (ILO) World Bank United Nations (UN) Experience engaging with senior government stakeholders , including ministerial and executive leadership.<br> Strong strategic thinking, policy analysis, stakeholder management, and communication skills.<br> Previous experience supporting government entities or public sector transformation initiatives is preferred.<br> Experience in the GCC and public sector advisory projects is highly desirable.<br> Engagement Details Onsite assignment in Saudi Arabia.<br> Initial contract duration of six months.<br> Immediate availability</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

The Manager - IT Delivery Management is responsible for overseeing the end-to-end delivery of IT projects and initiatives, ensuring solutions are delivered on time, within budget, and aligned with business objectives. The role manages project execution, stakeholder engagement, vendor coordination, governance, and delivery performance across multiple technology workstreams.<br><br>Key Responsibilities<br><br> Lead the planning, execution, monitoring, and successful delivery of IT projects and programs. Manage project scope, timelines, budgets, resources, risks, and dependencies. Collaborate with business stakeholders to gather requirements and ensure alignment with strategic objectives. Coordinate cross-functional teams, including internal IT teams, vendors, and consultants. Establish and maintain project governance, reporting, and delivery standards. Monitor project performance and provide regular status updates to leadership. Manage change requests, issue resolution, and risk mitigation activities. Ensure compliance with IT policies, security standards, and organizational governance requirements. Drive continuous improvement in delivery methodologies, processes, and tools. Support resource planning, capacity management, and prioritization of project portfolios<br><br>Requirements<br><br>Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field. 5-7 years of experience in IT project delivery, program management, or technology implementation.

We are seeking an experienced Sales Manager – Meat & Culinary Ingredients to drive business growth across the GCC and Levant regions. The successful candidate will be responsible for promoting and selling functional food ingredients for meat, poultry, seafood, and related food applications while providing technical support to customers and developing strong relationships with key stakeholders.<br>Qualifications:Bachelor's degree in Food Science, Meat Technology, Animal Science (with meat processing experience), or a related field. Minimum 5 years of experience in technical sales of food ingredients, or a combination of production, R&D, and commercial roles. At least 2–3 years of experience working with ingredients for meat, poultry, seafood, or related food applications. Strong understanding of the GCC food industry, with particular knowledge of the Saudi Arabian market. Proven ability to manage customer relationships and deliver commercial growth. Experience conducting product trials, technical presentations, and customer support activities. Fluent in Arabic and English (both written and spoken). Willingness to travel extensively across GCC and Levant regions Candidates must be currently based in Saudi Arabia, with preference given to those located in Jeddah. Must hold a valid and transferable Iqama

<b>Join Integral Hotel Supplies as a Supply Chain Manager!</b><br>We are seeking a skilled and experienced individual to lead our logistics and supply chain operations in Jeddah, Saudi Arabia. As a critical leadership role, you will drive operational excellence and develop long-term strategies. Your objective will be to ensure the efficiency and resilience of our supply chain network.<br><br><b>Key Responsibilities:</b><ul><li>Develop and implement logistics and supply chain strategies aligned with commercial goals.</li><li>Manage all logistics operations including warehousing, inventory management, transportation, and distribution.</li><li>Lead and mentor the logistics team, fostering a high-performance culture.</li><li>Oversee budgets and identify opportunities for profitability and efficiency.</li><li>Build and maintain relationships with suppliers and carriers.</li><li>Analyze performance metrics to identify bottlenecks and implement improvements.</li><li>Ensure compliance with local and international trade laws and safety standards.</li><li>Collaborate with senior management to ensure cohesive operational workflows.</li></ul><br><b>Qualifications:</b><ul><li>Proven success in a senior leadership role in logistics or supply chain management.</li><li>Bachelor's degree in Supply Chain Management, Business Administration, or Logistics.</li><li>Comprehensive knowledge of supply chain principles.</li><li>Strong financial acumen with experience in budgeting and cost control.</li><li>Exceptional leadership and communication skills.</li><li>Experience in the Saudi Arabian market is preferred.</li></ul>

<b>Join Integral Hotel Supplies as a Supply Chain Manager!</b><br>We are seeking a skilled and experienced individual to lead our logistics and supply chain operations in Jeddah, Saudi Arabia. As a critical leadership role, you will drive operational excellence and develop long-term strategies. Your objective will be to ensure the efficiency and resilience of our supply chain network.<br><br><b>Key Responsibilities:</b><ul><li>Develop and implement logistics and supply chain strategies aligned with commercial goals.</li><li>Manage all logistics operations including warehousing, inventory management, transportation, and distribution.</li><li>Lead and mentor the logistics team, fostering a high-performance culture.</li><li>Oversee budgets and identify opportunities for profitability and efficiency.</li><li>Build and maintain relationships with suppliers and carriers.</li><li>Analyze performance metrics to identify bottlenecks and implement improvements.</li><li>Ensure compliance with local and international trade laws and safety standards.</li><li>Collaborate with senior management to ensure cohesive operational workflows.</li></ul><br><b>Qualifications:</b><ul><li>Proven success in a senior leadership role in logistics or supply chain management.</li><li>Bachelor's degree in Supply Chain Management, Business Administration, or Logistics.</li><li>Comprehensive knowledge of supply chain principles.</li><li>Strong financial acumen with experience in budgeting and cost control.</li><li>Exceptional leadership and communication skills.</li><li>Experience in the Saudi Arabian market is preferred.</li></ul>

Role Overview This is a full-time, on-site role based in Riyadh. The Media Consultancy Manager will lead client relationships, manage and develop a team, and take ownership of media and digital strategy, performance, and optimisation across assigned accounts.<br>Key Responsibilities• Own senior client relationships and act as the lead strategic partner across accounts• Lead, mentor, and coach team members to ensure high performance and development• Review media and digital campaign performance, identifying optimisation and improvement opportunities• Develop media and digital strategies, including planning, optimisation, and performance enhancement• Build strong relationships with clients and internal and external stakeholders• Maintain up-to-date knowledge of the media and digital landscape, tools, platforms, and data• Make confident, commercially sound decisions to deliver against agreed KPIs<br>Requirements• Bachelor’s degree• Minimum 4 years’ experience in media planning and digital, within a leading media or digital agency• Strong analytical capability with the ability to translate data into insights and actions• Excellent written and verbal communication and presentation skills• Hands-on experience managing and optimising media and digital campaigns• High attention to detail, accountability, and strong team collaboration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Airbus Americas, Inc </b></b><span>is looking for a</span><b>Aircraft Certifying Manager (2nd Shift) </b><span> to join our team based in</span><b><b>Mobile, AL</b><span>.</span></b></p><br><br><br><p>The A220 <b>Aircraft Certifying Manager (2nd Shift) </b>is responsible to collect, review, and sign aircraft documentation to ensure the "As-Built" status is in line with and finally equal to the "Target Configuration". This position is also responsible for the issuance of the Aircraft Statement of Conformity and/or Transport Canada Export Airworthiness Certificate.</p><br><br><br><p><b><b>Meet the Team:</b></b></p><br><br><p><span>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health &amp; safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.</span></p><br><br><br><p><b><b>Your Working Environment:</b></b></p><br><br><p><span>On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><b>How We Care for You:</b></b></p><br><br><ul><li><p><b><b>Financial Rewards:</b></b><span>Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p><b><b>Work/Life Balance: </b></b><span>Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p><b><b>Health &amp; Welfare: </b></b><span>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.&nbsp;</span></p><br><br></li><li><p><b><b>Individual Development: </b></b><span>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</span></p><br><br></li></ul><br><p><b><b>Responsibilities: </b></b></p><br><br><br><p><b>Conformity Documentation:</b></p><br><br><ul><li><p>Ensure that aircraft documentation is up to date and the "As-Built" status is in line with the “As Designed” target definition. This documentation includes (but is not limited to): As-Built Component Listing (ABCL), Functional Test Plans (FTP's), Certificates of Conformance (C of C's), Engineering Configuration Statement (ECS), Technical Logbook (TLB), Quality Logbook (QLB).</p><br><br></li><li><p>Establish, analyze and validate ABCL under responsibility of Final Assembly Line (FAL), Plant, or Supplier as assigned.</p><br><br></li><li><p>Issue the Aircraft Statement of Conformity and/or Transport Canada Export Airworthiness Certificate.</p><br><br></li><li><p>Transmit files pertaining to Aircraft Certification activities to Transport Canada.</p><br><br></li><li><p>Assist FAA Designated Airworthiness Representative (DAR) for the issuance of FAA Certificate of Airworthiness.</p><br><br></li><li><p>Report to Transport Canada of Export activities and attend all required TCCA training.</p><br><br></li><li><p>Maintain Transport Canada embossing seal and stamps per TCCA regulation.</p><br><br></li><li><p>Transmit files pertaining to Aircraft activities to Transport Canada.</p><br><br></li></ul><br><p><b>Problem Solving: </b></p><br><br><ul><li><p>Investigate, solve, or justify conformity discrepancies.</p><br><br></li><li><p>Manage the resolution of all discrepancies at aircraft level in strong coordination with internal / external contacts (Design Engineering, Manufacturing Engineering, Production, Quality, I.T. etc.).</p><br><br></li><li><p>Check the conformity status of all Constituent Assemblies (CA) integrated in the aircraft.</p><br><br></li></ul><br><p><b>Administrative Duties: </b></p><br><br><ul><li><p>Attend status meetings and be able and willing to represent the Conformity Department.</p><br><br></li><li><p>Collect, review and file documentation relevant to support the build and sell of aircraft</p><br><br></li><li><p>Other duties as assigned.</p><br><br></li></ul><br><p><b><b>Requirements: </b></b></p><br><br><ul><li><p>Having a professional education in aeronautical maintenance or engineering, specializing in aviation technology or an equivalent amount of work&nbsp;experience.</p><br><br></li><li><p>Have at least 10 years' experience in an aeronautical field (production, maintenance, and engineering) 3 of which are practical experience with respect to Transport Canada airworthiness certification and in regulatory requirements for the FAA.</p><br><br></li><li><p>Hold an AME M2 or E license or FAA A&amp;P license.</p><br><br></li><li><p>Acquired 48 months of experience in aviation AND acquired 24 month of experience on large</p><br><br></li><li><p>Competency to understand Company conformity attestation processes.</p><br><br></li><li><p>Skill and knowledge of Company configuration management rules and Aviation Regulation (TCCA CAR 561 and Company Production Organization Manual)</p><br><br></li><li><p>General knowledge of Aeronautical Regulations; Production Organization Approval (POA), preferable TCCA and FAA</p><br><br></li><li><p>General knowledge of Aerospace Industry Standards. • Knowledge of Configuration Management Basics. • General familiarization of the aircraft and systems.</p><br><br></li><li><p>Managing or writing procedural or instructional documentation.</p><br><br></li><li><p>Knowledge of Problem Solving Methods (PPS, 5 Why, etc.)</p><br><br></li><li><p>Knowledge of aircraft assemblies including nomenclature, serial numbers and other key elements related to aircraft parts. • Familiarity with FAL production processes and the timing of activities for planning.</p><br><br></li><li><p>Must understand the link between Aeronautical Regulations, Industry Standards, and Company Directives &amp; Methods.</p><br><br></li><li><p>Must understand how Company internal documentation links with the certification of the aircraft.</p><br><br></li><li><p>Must be able to present the work performed to confirm compliance to requirements.</p><br><br></li><li><p>Must be able to demonstrate competencies required to fulfill the assignment.</p><br><br></li><li><p>Must be organized and able to manage large amounts of data in an effective manner.</p><br><br></li><li><p>Able to read, write and speak English proficiently.</p><br><br></li><li><p>Must be able to effectively communicate complex issues to target audiences and coordinate actions which lead to proper resolutions.</p><br><br></li><li><p>Full Independent decision making in such a manner that public confidence and trust is maintained with integrity, objectivity, and impartiality.</p><br><br></li><li><p>Must maintain a clear separation between their private business interests and their delegation activities</p><br><br></li><li><p>Must prevent potential appearance of conflict of interest</p><br><br></li><li><p>Comply with Airbus Ethics and Compliance policy General knowledge of Lean Management with the ability to identify areas of improvement and propose solutions.</p><br><br></li><li><p>Must be able to work under pressure and make sound decisions that will not compromise safety or integrity.</p><br><br></li></ul><br><p><b><b>Physical Requirements:</b></b></p><br><br><ul><li><p><span><b>Onsite</b> 100%</span></p><br><br></li><li><p><b>Vision:</b> <span>able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.</span></p><br><br></li><li><p><b>Hearing:</b><span> able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.</span></p><br><br></li><li><p><span><b>Speaking: </b>able to speak in conversations and meetings, deliver information and participate in communications.</span></p><br><br></li><li><p><span><b>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors):</b> able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></p><br><br></li><li><p><span><b>Carrying: </b>able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span><b>Lifting: </b>able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span><b>Pushing / Pulling: </b>able to push and pull small office furniture and some equipment and tools.</span></p><br><br></li><li><p><span><b>Sitting: </b>able to sit for long periods of time in meetings, working on computer.</span></p><br><br></li><li><p><span><b>Squatting / Kneeling: </b>able to squat or kneel to retrieve or replace items stored on low shelving.</span></p><br><br></li><li><p><span><b>Standing:</b> able to stand for discussions in offices or on production floor.</span></p><br><br></li><li><p><span><b>Travel: </b></span>able to travel overseas and domestically sometimes for extended periods of time and on short notice<span>.</span></p><br><br></li><li><p><span><b>Walking (include routine walking such as to a shared printer to retrieve documents):</b> able to walk through office and production areas including uneven surfaces.</span></p><br><br></li><li><p><span><b>Other duties include:</b> </span>Able to work outside hangers in changing locations &amp; Able to work on movable lifts at the aircraft at a height of approximately 40 ft.</p><br><br></li></ul><br><p><b>Travel Required</b></p><br><br><p>• 10% Domestic and International</p><br><br><br><p><b>Citizenship</b></p><br><br><p>Authorized to Work in the US</p><br><br><br><p><b>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Configuration Management &lt;JF-PP-CM&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Supporting Management of Front Desk Team&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Understands employee positions well enough to perform duties in employees' absence.<br>• Handles employee questions and concerns.<br>• Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager.<br>• Supports daily Front Desk shift operations.<br>Supporting Progress Toward Guest Services and Front Desk Goals<br>• Supports day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>• Strives to improve service performance.<br>• Observes staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Supports training of staff on adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supports same day selling procedures to maximize room revenue and property occupancy.<br>• Understands the impact of Front Desk operations on the overall property financial goals and objectives.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Supporting Projects and Policies<br>• Supports implementation of customer recognition/service programs, communicating and ensuring the process.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Ensures employees have the proper supplies and uniforms.<br>• Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution.<br>Supporting Handling of Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides feedback to individuals based on observation of service behaviors.<br>• Participates in an ongoing employee recognition program.<br>• Supports training when appropriate.<br>• Participates in the employee performance appraisal process.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations.<br>• Complies with loss prevention policies and procedures.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Teams&nbsp;<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Maintaining Guest Services and Front Desk Goals<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.<br>• Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management areas of department.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Serves as a leader in displaying outstanding hospitality skills.<br>• Sets a positive example for guest relations.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Strives to improve service performance.<br>• Provides immediate assistance to guests as requested.<br>• Ensures employees understand customer service expectations and parameters.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>Implementing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.<br>• Manages payroll administration.<br>Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Participates in employee progressive discipline procedures.<br>• Uses all available on the job training tools for employees.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises on-going training initiatives and conducts training when appropriate.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Maintains high visibility in public areas during peak times.<br>• Understands and can implement all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br>• Performs Front Desk duties in high demand times.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.&nbsp;<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> </p> <p>Jasara Program Management Company (Jasara PMC) is a leading <strong>Joint Venture between Public Investment Fund (PIF), Jacobs, and Saudi Aramco</strong>, established to deliver world-class program management services across the Kingdom of Saudi Arabia. Jasara plays a key role in supporting the realization of <strong>Saudi Vision 2030</strong>, particularly in delivering giga-projects and large-scale infrastructure developments.</p> <p>We are seeking an accomplished Handover / Completions Manager to join JASARA PMC. The Handover / Completions Manager is responsible for managing and overseeing the end-of-project phase, ensuring all construction works are completed, tested, documented, and handed over to the client in full compliance with contractual, regulatory, and quality requirements. This role ensures a smooth transition from construction to operation.</p> <strong>Key Responsibilities</strong> <p> </p> <strong>Project Completion Strategy</strong> <p> </p> <ul> <li>Develop and implement a comprehensive <strong>handover and completion strategy</strong> </li> <li>Define completion milestones, timelines, and deliverables aligned with the overall project plan</li> <li>Lead readiness reviews to ensure all disciplines are aligned for project close-out</li> </ul> <p> </p> <strong>Snagging &amp; Close-Out Management</strong> <p> </p> <ul> <li>Manage and oversee <strong>snagging and de-snagging processes</strong> </li> <li>Ensure timely identification, tracking, and closure of all defects</li> <li>Provide regular reporting on completion status and outstanding items</li> </ul> <p> </p> <strong>Testing &amp; Commissioning Oversight</strong> <p> </p> <ul> <li>Coordinate and monitor all <strong>testing and commissioning activities</strong> </li> <li>Ensure systems are fully functional and compliant with project specifications</li> <li>Collaborate with engineering, MEP, and specialist teams</li> </ul> <p> </p> <strong>Handover Documentation</strong> <p> </p> <ul> <li>Ensure completeness and accuracy of all required documentation, including: </li> <ul> <li>As-built drawings</li> <li>Operations &amp; Maintenance (O&amp;M) manuals</li> <li>Warranties and certifications</li> <li>Regulatory approvals</li> </ul> <li>Maintain structured and auditable document control throughout completion phase</li> </ul> <p> </p> <strong>Client Handover &amp; Stakeholder Engagement</strong> <p> </p> <ul> <li>Manage the formal <strong>project handover process</strong> to the client/end-user</li> <li>Lead inspections, walkthroughs, and approvals</li> <li>Act as the primary interface during the handover phase with: </li> <ul> <li>Clients</li> <li>Consultants</li> <li>Contractors</li> <li>Authorities</li> </ul> <li> </li> </ul> <p> </p> <strong>Quality Assurance &amp; Compliance</strong> <p> </p> <ul> <li>Ensure all works meet <strong>contractual quality and compliance standards</strong> </li> <li>Collaborate with QA/QC teams to close non-conformances</li> <li>Drive continuous improvement across close-out activities</li> </ul> <p> </p> <strong>Risk &amp; Issue Management</strong> <p> </p> <ul> <li>Identify potential risks impacting completion timelines</li> <li>Develop mitigation strategies and recovery plans</li> <li>Resolve issues proactively to avoid delays in handover</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p> </p> <ul> <li>Bachelor s degree in Engineering, Construction Management, or related discipline </li> <li>Minimum 10 years of total experience in project delivery</li> <li>Minimum 3-5 years in <strong>handover, completions, or project close-out roles</strong> </li> <li>Experience working on <strong>large-scale infrastructure or giga-projects</strong> preferred</li> </ul><p></p></section>

<div dir="rtl"><h3 >نظرة عامة على الوظيفة</h3> <p >تبحث شركة قافلة الزمن، ومقرها في المدينة المنورة، عن <strong>مدير تسويق</strong> للانضمام إلى فريقها بدوام كامل. يتولى شاغل هذه الوظيفة مسؤولية الإشراف الكامل على الأنشطة التسويقية للشركة، بدءاً من المشاركة في وضع الأهداف والسياسات والخطط التشغيلية المتعلقة بالتسويق وصولاً إلى تطبيقها ومتابعتها. يضمن الدور كفاءة وفعالية العمليات اليومية، مع التأكد من توافر كافة الموارد التقنية اللازمة لسير العمل بأعلى مستويات الجودة. يتطلب الدور خبرة عملية تتراوح بين 2 و 5 سنوات في مجال التسويق.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >المشاركة في صياغة الأهداف والسياسات والمبادرات والخطط التشغيلية المتعلقة بالتسويق، ومتابعة تنفيذها لضمان فعاليتها وتحقيقها للأهداف المحددة.</li> <li >تطوير الخطط التسويقية السنوية والخطط الإعلانية والبرامج الترويجية للشركة، بالتنسيق مع الأقسام والجهات ذات العلاقة.</li> <li >الإشراف على تطبيق الخطط التسويقية والإعلامية، وضمان تنفيذها بدقة وفقاً للإجراءات والمواعيد والميزانيات المعتمدة، مع التأكد من تحقيقها لأهداف الشركة التسويقية.</li> <li >بناء وتطوير علاقات استراتيجية مع الشركاء الخارجيين، مثل شركات الإعلان، للتعاون في إعداد ونشر المواد الإعلانية والتسويقية الخاصة بالشركة ووحداتها التنظيمية.</li> <li >الإشراف على إعداد الدراسات التسويقية، ومتابعة توزيع الكتيبات والمطبوعات والمواد التسويقية الأخرى المتعلقة بخدمات الشركة، لضمان وصولها للجمهور المستهدف.</li> </ul> <h3 >المؤهلات والخبرات المطلوبة</h3> <ul > <li >خبرة عملية تتراوح بين <strong>2 إلى 5 سنوات</strong> في مجال التسويق.</li> <li >القدرة على وضع وتطبيق الخطط التسويقية الشاملة.</li> <li >مهارات إشرافية ممتازة لضمان سير العمليات بكفاءة.</li> </ul> <h3 >تفاصيل العمل</h3> <p >هذه الوظيفة بدوام كامل ومقرها في المدينة المنورة. لم يتم الإفصاح عن تفاصيل الراتب.</p> <h3 >المزايا المقدمة</h3> <ul > <li >يومي راحة في الأسبوع.</li> </ul> <h3 >التقديم للوظيفة</h3> <p >ندعو المهتمين والذين يستوفون المتطلبات المذكورة أعلاه للتقديم على هذه الفرصة. يرجى إرفاق السيرة الذاتية عند التقديم.</p></div>

The Senior Manager - Development Business Solutions Design & Delivery drives the design, configuration, and execution of bespoke technology solutions, specialized applications, and end-to-end process automations across the entire property development life cycle.<br><br>This role serves as a key technical innovator at the intersection of enterprise software, custom development, and real estate operations—creating tailored solutions for unique mega-project requirements across feasibility, master planning, design, logistics, QHSEW, construction management, asset development, and real estate operations.<br><br>You will orchestrate custom software delivery, automate complex cross-functional workflows, ensure inter-system consistency, and provide transparent tracking across multiple property development domains.<br><br>Responsibilities:<br><br>Custom & Tailored Solutions: Lead the design, prototyping, and end-to-end delivery of bespoke software applications, specialized web tools, and domain-specific modules designed to address unique operational requirements not covered by off-the-shelf software Property Lifecycle Coverage: Build and deploy tailored digital tools supporting feasibility, master planning, design, logistics, QHSEW, construction management, asset development, and real estate operations Domain Integration: Ensure custom-built applications integrate smoothly with core enterprise platforms (e.g., ERP, BIM, GIS, Cost Management, and Project Controls) for unified data exchange Cross-Functional Collaboration: Work closely with domain experts in Master Planning, Engineering, Construction, and Finance to translate complex operational needs into technical specifications for custom solutions End-to-End Automation: Identify manual bottlenecks across planning, engineering, and finance workflows, automated engineering pipelines to streamline approvals, data ingestion, and status synchronization Cross-Domain Automation: Connect siloed processes between commercial, engineering, and finance teams to eliminate dual entry, reduce human error, and accelerate delivery timelines Data Integrity & Consistency: Establish automated data quality checks, validation scripts, and integration protocols to ensure a single, consistent source of truth across all platforms Deliver vendor execution activities by monitoring performance against agreed service levels and delivery expectations Execute engagement with vendors to address incidents, defects, and enhancement requirements impacting portfolios Maintain alignment with stakeholders to ensure consistent application performance Execute application activities in line with approved governance frameworks, controls, and documentation standards Deliver evidence and inputs for audits, reviews, and assurance activities related to delivered applications Deliver improvements to enhance application effectiveness and user experience Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the year. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training Understands the competencies relevant to his/her role and works towards displaying as well as developing these effectively Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks<br><br>Requirements<br><br>Bachelor's Degree in Computer Science, Software Engineering, Information Systems, or a related discipline7+ years of experience in software engineering, digital solution design, and systems delivery, with 5+ years in a leadership role

We’re Hiring: Anti-Fraud Manager Are you an experienced anti-fraud professional with strong expertise in fraud risk management, investigation, and regulatory compliance? We are seeking an Anti-Fraud Manager to strengthen our fraud prevention and detection capabilities and support the effectiveness of our Compliance & AML Department. About the Role:The Anti-Fraud Manager is responsible for managing and overseeing the Company’s anti-fraud framework and activities, including fraud risk assessment, prevention, detection, investigation, monitoring, and reporting. The role ensures that appropriate controls are established to mitigate fraud risks and that suspected fraud cases are investigated and handled in accordance with ACIG policies and the regulatory requirements of the Saudi Insurance Authority and other applicable authorities. Reporting within the Compliance & AML Department, the position works closely with Claims, Underwriting, Finance, Risk Management, Internal Audit, HR, Legal, and other relevant functions to strengthen the Company’s overall fraud risk management and compliance environment. Key Responsibilities:Develop, implement, and maintain the Company’s anti-fraud framework, policies, procedures, and controls. Conduct fraud risk assessments and identify potential fraud vulnerabilities across business processes and insurance operations. Oversee the detection, assessment, and investigation of suspected internal and external fraud cases. Monitor fraud indicators, trends, patterns, and emerging fraud risks and recommend appropriate preventive measures. Establish and monitor fraud detection mechanisms, red flags, and key fraud risk indicators. Coordinate investigations with relevant internal departments while maintaining appropriate confidentiality and documentation. Prepare investigation reports, fraud analysis, and recommendations for corrective and preventive actions. Maintain accurate records and case files for reported and investigated fraud incidents. Prepare periodic anti-fraud reports and regulatory submissions as required. Ensure compliance with applicable anti-fraud regulations, company policies, and requirements of the Saudi Insurance Authority. Coordinate with relevant authorities and external parties on fraud-related matters when required. Conduct anti-fraud awareness programs and provide guidance to employees on fraud identification, prevention, and reporting. Monitor the implementation of corrective actions arising from fraud investigations and risk assessments. Lead and develop anti-fraud staff and promote a strong culture of integrity, vigilance, and fraud prevention.<br>Qualifications & Experience:Bachelor’s degree in Business Administration, Finance, Accounting, Insurance, Law, or a related field. Professional certification in fraud examination, compliance, financial crime, or a related discipline, such as CFE, is preferred. Minimum of 7 years of relevant experience in anti-fraud, compliance, investigation, financial crime, or insurance operations, including supervisory or managerial experience. Strong knowledge of fraud prevention, detection, investigation techniques, and fraud risk assessment. Good understanding of insurance operations, particularly claims and underwriting processes. Strong knowledge of applicable Saudi regulatory and anti-fraud requirements. Insurance industry experience is highly preferred.<br>Key Competencies:Fraud Risk Management Investigation & Analytical Thinking Compliance & Regulatory Awareness Integrity & Confidentiality Critical Thinking & Problem Solving Decision Making Communication & Reporting Stakeholder Management Leadership Attention to Detail<br>If you are an experienced anti-fraud professional with a strong commitment to integrity, fraud prevention, and regulatory compliance, we invite you to apply and become part of our team

<p><strong>Summary:&nbsp;</strong></p><p>Hhighly organized and strategic Program Manager to lead the Debit Diversification Program in Saudi Arabia. This role is designed to enhance credit and prepaid card penetration among existing Visa Debit Cardholders by managing a wide range of activities including telesales hiring and supervision, sales training, and performance tracking.&nbsp;</p><p><strong>Key Responsibilities:&nbsp;</strong></p><ul><li><p><strong>Program Management: </strong>Oversee the entire Debit Diversification Program, ensuring timely and successful delivery of all components.&nbsp;</p></li><li><p><strong>Team Leadership: </strong>Recruit, train, and manage a team of 4-6 telesales agents per bank across seven participating banks to drive incremental outbound sales.&nbsp;</p></li><li><p><strong>Performance Tracking: </strong>Implement robust tracking systems to measure the effectiveness of sales activities and overall program impact.&nbsp;</p></li><li><p><strong>Reporting: </strong>Develop detailed reports and templates for program updates and stakeholder communication.&nbsp;</p></li><li><p><strong>Stakeholder Management: </strong>Engage with key stakeholders from leading banks in KSA to facilitate seamless program execution.&nbsp;</p></li><li><p><strong>Competition Management: </strong>Organize sales competitions and incentive programs to motivate sales teams, ensuring alignment with program objectives.&nbsp;</p></li><li><p><strong>Budget Management: </strong>Oversee program budget, ensuring efficient allocation of resources and cost-effectiveness.&nbsp;</p></li></ul><br><p><strong>Qualifications:&nbsp;</strong></p><ul><li><p>7+ years of professional experience&nbsp;</p></li><li><p>Extensive experience in program management, preferably within the financial services industry.&nbsp;</p></li><li><p>Strong leadership skills with experience in team management and development.&nbsp;</p></li><li><p>Excellent analytical skills and experience in data-driven decision-making.&nbsp;</p></li><li><p>Proficiency in reporting tools and project management software.&nbsp;</p></li><li><p>Fluency in Arabic and English.&nbsp;</p></li><li><p>Strong skills in stakeholder management and engagement.&nbsp;</p></li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>7+ years of relevant experience.</p>

About CsMena CsMena is a leading BPO and customer service solutions provider, delivering high-quality contact center and outsourcing services to local and international clients. We are looking for an experienced Operations Manager to join our team in Riyadh, Saudi Arabia, and lead high-volume customer service operations while driving operational excellence, performance, and continuous improvement. Job Summary The Operations Manager will be responsible for overseeing day-to-day customer service operations, managing operational performance, developing high-performing teams, and ensuring service levels and customer experience targets are consistently achieved. The ideal candidate has strong experience in customer service or BPO operations, preferably within food delivery, e-commerce, internet or other high-volume B2C environments.<br>Key Responsibilities Manage and oversee daily customer service operations to ensure operational targets and service levels are achieved. Lead, coach, and develop operations teams and ensure effective workforce and performance management. Monitor and analyze key operational KPIs, including Service Level (SL), Average Handle Time (AHT), Utilization (UT), CSAT, productivity, and quality. Identify operational gaps and implement corrective and preventive actions to improve performance. Drive continuous improvement initiatives across processes, workflows, and customer service operations. Analyze operational data and prepare regular performance reports and business reviews. Work closely with internal departments and international stakeholders to ensure alignment on operational objectives and service requirements. Manage operational escalations and support effective crisis and issue resolution. Ensure compliance with company policies, client requirements, and operational procedures. Develop and implement action plans to improve team productivity, efficiency, and customer satisfaction. Support capacity planning, resource allocation, and operational forecasting as required. Promote a culture of accountability, performance, continuous improvement, and customer focus.<br>Requirements3+ years of experience managing customer service, contact center, or BPO operations. Proven experience managing 50+ team members. Bachelor's degree or higher. Native Arabic with B2+ English proficiency. Strong understanding of the Saudi and GCC customer landscape. Strong knowledge of customer service and contact center operational KPIs. Advanced Microsoft Excel skills. Experience with Power BI, Tableau, Looker, or similar business intelligence and reporting tools. Strong leadership, analytical, problem-solving, decision-making, and crisis-management skills. Proven ability to manage high-volume operations in a fast-paced environment. Strong stakeholder management and communication skills. Experience with international or Chinese companies is highly preferred. Experience in food delivery, e-commerce, internet, fintech, or other high-volume B2C businesses is preferred. Knowledge or experience in process improvement, Lean, or Six Sigma is a plus.<br>What We Offer The opportunity to lead high-volume customer service operations in a fast-paced environment. Exposure to local and international stakeholders. An opportunity to drive operational excellence and continuous improvement. A dynamic environment with opportunities to develop high-performing teams and make a direct impact on business performance.<br>Job Details Job Title: Operations Manager Location: Riyadh, Saudi Arabia Employment Type: Full-time Industry: BPO / Customer Service / Contact Center<br>If you have the operational leadership experience and skills required for this role, we encourage you to apply and join the CsMena team.

MEP Design Manager - Mechanical, Electrical, and Plumbing Design Manager Role Overview:To be based in the Kingdom of Saudi Arabia with coverage across the Middle East (ME), the MEP Design Manager is responsible for leading MEP design coordination, reviewing technical deliverables, and supporting on-site supervision to ensure alignment between design intent and construction execution.<br>The role involves managing multidisciplinary teams and coordinating with consultants, contractors, and stakeholders to deliver efficient, compliant, and high-quality MEP design solutions across all project phases.<br>JOB RESPONSIBILITIES MEP Design Coordination Lead and manage coordination of all MEP disciplines (Mechanical, Electrical, Plumbing, and ELV where applicable). Ensure alignment of MEP design intent with project requirements, timelines, and budgets. Coordinate closely with architectural, structural, and other engineering teams. Conduct regular design coordination meetings and track progress across disciplines. Drawing Review & Technical Oversight Review and validate MEP design drawings (HVAC, electrical systems, plumbing, fire protection, ELV, shop drawings, and IFC packages). Ensure compliance with project specifications, local authority regulations, and international standards (e.g., ASHRAE, NFPA, IEC). Identify design clashes and ensure resolution through coordination and BIM where applicable. Provide value engineering solutions and ensure designs are practical and buildable. On-Site Supervision Support construction teams with MEP-related technical clarifications during execution. Conduct site inspections to ensure MEP installation aligns with approved designs and specifications. Coordinate with contractors and subcontractors to resolve technical and installation issues in real time. Detailing & Documentation Oversee preparation and review of detailed MEP drawings and construction documentation. Ensure accuracy, coordination, and completeness of all MEP deliverables. Maintain proper documentation control, including revisions and approvals. Stakeholder Management Liaise with clients, consultants, contractors, and authorities for all MEP-related matters. Support presentations and reporting related to MEP design progress and issues. Ensure timely approvals from relevant authorities and stakeholders. Perform any ad hoc duties as assigned by the MEP Project Director and/or Global Project Director.<br>JOB REQUIREMENTSQualifications & Experience:Bachelor’s degree in Mechanical, Electrical Engineering, or a related MEP discipline. Minimum 7–10 years of experience in MEP design and coordination within construction or engineering projects. Proven experience delivering projects in the Middle East (preferably Saudi Arabia). Strong knowledge of HVAC, electrical, plumbing, and fire protection systems. Experience working in multidisciplinary project environments. Strong understanding of construction processes, site execution, and MEP coordination. Technical Skills:Proficiency in Auto CADStrong working knowledge of Revit/BIM coordination tools (e.g., Navisworks) Familiarity with MEP design software (e.g., HAP, ETAP, Dialux or equivalent) is an advantage Strong skills in Microsoft Office (Power Point, Excel) for reporting and presentations Preferred Candidate Profile:Excellent command of spoken and written English Fluency in spoken and written Arabic is required. Experience in large-scale construction, infrastructure, or mixed-use developments Strong understanding of Saudi codes, standards, and authority approval processes (e.g., Civil Defense, SEC, SBC) Ability to coordinate across multiple disciplines and stakeholders effectively Strong leadership, coordination, and problem-solving skills Ability to work under pressure and manage multiple deadlines Excellent communication and interpersonal skills Proactive, detail-oriented, and solution-driven mindset

Job Summary<br><br>The MEP Manager is responsible for planning, coordinating, managing, and overseeing all Mechanical, Electrical, and Plumbing (MEP) activities for building construction projects. The role ensures that all MEP works are executed in accordance with project specifications, quality standards, safety requirements, budget, and schedule while complying with local authority regulations and international standards. The MEP Manager will lead multidisciplinary teams and coordinate with clients, consultants, subcontractors, and internal project teams to achieve successful project delivery.<br><br>Key Responsibilities<br><br>Manage all Mechanical, Electrical, Plumbing, Fire Protection, and ELV systems throughout the project lifecycle Plan, organize, monitor, and control MEP activities to ensure timely project completion Coordinate MEP works with civil, structural, architectural, and finishing disciplines Review and approve MEP shop drawings, material submittals, method statements, and technical documentation Ensure compliance with project specifications, contract requirements, local authority regulations, and international standards Lead MEP coordination meetings with consultants, subcontractors, suppliers, and project stakeholders Monitor construction progress and resolve technical and coordination issues Oversee procurement planning for MEP materials and equipment Manage MEP subcontractors, monitor performance, and ensure contractual compliance Review project schedules and identify risks affecting MEP installation and commissioning Ensure all MEP works comply with Quality Assurance/Quality Control (QA/QC) procedures Enforce Health, Safety, and Environmental (HSE) requirements across all MEP activities Manage testing, commissioning, inspections, and handover processes Coordinate with authorities for inspections, approvals, and final certifications Monitor project costs, variations, and value engineering opportunities Prepare progress reports and provide regular updates to senior management Support project close-out activities, including as-built documentation, operation manuals, warranties, and training<br><br>Requirements<br><br>Bachelor's Degree in Mechanical Engineering or Electrical Engineering from a recognized university Professional Engineering registration or equivalent certification is an advantage PMP or equivalent project management certification is preferred<br><br>Experience<br><br>Minimum 15 years of experience in MEP construction for building projects Minimum 5 years of experience in an MEP Manager or equivalent managerial position Proven experience delivering large-scale building projects such as high-rise residential, commercial, hospitality, healthcare, mixed-use developments, or institutional facilities Mandatory GCC experience with strong knowledge of regional construction practices, authority requirements, and international standards Experience in testing, commissioning, and project handover<br><br>Technical Skills<br><br>Strong knowledge of HVAC, plumbing, firefighting, electrical, ELV, BMS, and utility systems Thorough understanding of international codes and standards (ASHRAE, NFPA, IEC, BS, SMACNA, etc.) Familiarity with GCC authority requirements and approval processes Ability to review engineering designs, shop drawings, and technical submittals Strong planning, scheduling, and resource management capabilities Experience with cost control, budgeting, procurement, and contract administration Proficiency in Auto CAD, Microsoft Office, Primavera P6, and other project management software Working knowledge of BIM (Revit/Navisworks) is an advantage<br><br>Leadership Competencies<br><br>Strong leadership and team management skills Excellent communication and stakeholder management abilities Effective problem-solving and decision-making skills Ability to manage multiple priorities under tight deadlines Strong negotiation and conflict resolution skills High level of professionalism, integrity, and accountability

Join us at Accor, where life pulses with passion!<br><br>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.<br><br>By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.<br><br>At Sofitel Shahd Al Madinah our Guests experience profound spiritual luxury, a few steps away from Al Masjid Al Nabawi. Our 5-star retreat, near one of Saudi Arabia's most sacred sites, seamlessly connects local traditions with elegant French hospitality.<br><br>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!<br><br>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.<br><br>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.<br><br>Hospitality is a work of heart,<br><br><br><br>Job Description<br><br>We are seeking an enthusiastic and experienced Assistant Restaurant Manager to join our team in Madinah, Saudi Arabia. As a key member of our management team, you will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and contributing to the overall success of our restaurant.<br><br>Assist the Restaurant Manager in supervising daily operations and maintaining smooth service Lead and motivate staff to uphold high standards of food quality and customer service Manage inventory, place orders, and implement cost control measures to maximize profitability Handle customer inquiries, feedback, and complaints professionally and efficiently Ensure compliance with food safety regulations and maintain a clean, safe working environment Participate in menu planning and implementation of new initiatives Assist in staff scheduling, training, and performance evaluations Step in for the Restaurant Manager when necessary, demonstrating strong leadership skills Collaborate with kitchen staff to ensure timely and quality food preparation Analyze sales data and suggest improvements to increase revenue Foster a positive and collaborative work environment<br><br>Qualifications<br><br>Saudi nationality required Previous experience in restaurant management or a supervisory role in the food service industry Proficiency in restaurant management software and Point of Sale (POS) systems Strong leadership and team management skills Excellent customer service and interpersonal skills Proven ability to multitask and make decisions in a fast-paced environment Solid understanding of inventory management and cost control Strong problem-solving and conflict resolution abilities Excellent communication skills in both Arabic and English Bachelor's degree in Hospitality Management or related field preferred Food Safety Certification required Knowledge of Saudi Arabian cuisine and dining customs Familiarity with local food safety regulations Flexibility to work evenings, weekends, and holidays as needed