Area Manager Jobs in Saudi

Job Purpose The Ticketing & Fan Engagement Manager owns the full ticketing and fan marketing journey at Al Ahli Club Company from strategy and pricing through to sales execution, renewals, and post-match engagement. This role bridges revenue generation with fan experience, ensuring that every ticket sold contributes to both the Club’s bottom line and the matchday atmosphere. Responsible for CRM segmentation, campaign management, and ticketing programming, these individuals turns fan data into fan loyalty and ticket sales into sustainable revenue growth. Generic Accountabilities Uphold Al Ahli Club Company’s brand standards and values in all fan-facing communications and campaigns. Collaborate cross-functionally with Marketing, Partnerships, and Matchday Operations to deliver a cohesive fan experience. Maintain compliance with all ticketing regulations, data privacy standards, and commercial policies. Contribute to post-match reporting and continuous improvement of the ticketing and engagement function. Foster a data-driven, performance-oriented culture within the team. Comply with all organizational policies and procedures. Key Accountabilities Own the full ticketing and fan marketing journey end-to-end from product design and pricing to sales campaigns and post-match engagement. Lead the CRM platform strategy, including fan segmentation, behavioral analysis, and personalized pre- and post-match communications. Develop and execute ticketing strategy and programming setting pricing tiers, managing sales oversight, driving segmentation, and overseeing renewal campaigns. Plan and execute targeted surveys and fan engagement initiatives to gather insights and strengthen the Club’s relationship with its fanbase. Manage the Ticketing Senior Specialist, ensuring smooth day-to-day execution of platform operations and sales reporting. Collaborate with Marketing on promotional campaigns and with Partnerships on sponsor-linked ticketing activations. Track and report on ticketing revenue, conversion rates, and fan engagement KPIs using data to inform decisions and optimize performance. Identify opportunities for new ticket products, packages, and engagement touchpoints that drive both revenue and fan satisfaction. Education Bachelor’s degree in Marketing, Business Administration, or a related field. Experience6–8 years of experience in ticketing, CRM, fan engagement, or sports marketing ideally within a professional sports club, entertainment venue, or live events company. Proven track record in ticketing strategy, pricing optimization, and campaign management. Experience managing CRM platforms and using fan data to drive personalized communications and revenue. Skills Strong strategic thinking with the ability to balance revenue targets and fan experience. Excellent analytical skills comfortable interpreting data, building dashboards, and making data-driven recommendations. Strong project management and organizational skills. Creative and fan-centric mindset with a passion for sport and live experiences. Proficiency in CRM platforms, ticketing systems (e.g., Webook), and digital marketing tools.

The Senior Fire and Life Safety Manager is responsible for leading the planning, design review, implementation, and compliance of all Fire and Life Safety systems across the project. The role ensures that all designs, construction activities, and operational strategies comply with applicable international codes, local regulations, and project requirements while safeguarding people, assets, and business continuity.<br><br>Key Responsibilities<br><br> Lead the Fire and Life Safety discipline throughout all project phases, including design, procurement, construction, testing, commissioning, and handover. Review and approve Fire and Life Safety designs prepared by consultants and contractors. Ensure compliance with applicable codes and standards such as NFPA, IBC, IFC, SBC, Civil Defense requirements, and other relevant regulations. Coordinate with architects, MEP engineers, structural engineers, and external stakeholders to integrate Fire and Life Safety requirements into the project. Review fire engineering reports, evacuation studies, smoke management strategies, and performance-based fire engineering designs. Monitor contractors' compliance with Fire and Life Safety requirements during construction. Participate in design workshops, technical reviews, and value engineering sessions. Support authority approvals and coordinate with Civil Defense and regulatory authorities. Manage testing, commissioning, inspections, and acceptance of Fire and Life Safety systems. Identify project risks related to Fire and Life Safety and develop mitigation strategies. Prepare technical reports, presentations, and recommendations for senior management. Ensure timely delivery of project milestones while maintaining quality, safety, and compliance standards. Mentor junior engineers and provide technical leadership within the Fire and Life Safety discipline. <br><br>Qualifications<br><br> Bachelor's degree in Fire Protection Engineering, Mechanical Engineering, Electrical Engineering, or a related engineering discipline. Master's degree is preferred. Professional certifications such as CFPS, PE (Fire Protection), PMP, or equivalent are an advantage. <br><br>Experience<br><br> Minimum 15 years of experience in Fire and Life Safety engineering. Experience delivering large-scale mixed-use developments, airports, stadiums, metros, hospitality, healthcare, or mega projects. Strong experience in both design management and construction phases. Experience working with international consultants and multidisciplinary teams. <br><br>Technical Knowledge<br><br> NFPA Codes and Standards International Building Code (IBC) International Fire Code (IFC) Saudi Building Code (SBC) Civil Defense regulations Fire Alarm Systems Fire Fighting Systems Smoke Control Systems Emergency Evacuation Planning Performance-Based Fire Engineering Fire Risk Assessment Testing & Commissioning Design Review and Technical Assurance <br><br>Skills<br><br> Strong technical expertise in Fire and Life Safety Engineering. Excellent leadership and stakeholder management skills. Ability to manage multidisciplinary teams. Excellent communication and presentation skills. Strong analytical and problem-solving abilities. Experience in project management and risk management. Ability to work effectively in fast-paced, large-scale project environments

ABOUT US<br>Geely Auto Group is a leading automobile manufacturer based in Hangzhou, China and was founded in 1997 as a subsidiary business unit of Zhejiang Geely Holding Group (ZGH). As a leading Chinese car manufacturer, Geely Auto Group has self-owned brands including Geely Auto, Geely Galaxy, Lynk & Co, and Zeekr.<br>Geely Auto Group has established multiple overseas subsidiaries to expand its presence across key regions in Europe, Africa, Latin America, Middle East, Asia Pacific, Africa. Geely also established localized manufacturing facilities overseas and operates more than 1,000 sales and service outlets across more than 80 countries and regions. The company maintains an annual business growth rate of over 50%, consistently ranking among the top in exports for independent automotive brands.<br>ABOUT THIS ROLE<br>We are seeking a dynamic and experienced Brand Marketing Manager in KSA and UAE to drive the marketing strategy for our brands on a regional scale. This role involves overseeing the development and execution of marketing initiatives to enhance brand awareness, penetrate new markets, and engage consumers across different cultures and regions.<br><br>RESPONSIBILITIESCollaborate with global and regional cross-functional teams, including marketing, and product development to develop and localize global marketing strategies that align with Geely Auto Group goals and brand identity. Conduct market research to identify trends, insights, and opportunities for brand growth in different countries. Collaborate with regional marketing teams to ensure that global brand strategies are adapted effectively to local markets while maintaining brand consistency. Oversee the creation of marketing materials and campaigns, including digital content, advertising, public relations, and events. Monitor and analyze the performance of marketing campaigns and adjust strategies as needed to achieve targets. Manage the brand marketing budget, ensuring resources are allocated effectively to maximize ROI. Stay up-to-date with global marketing trends and best practices, incorporating innovative approaches into the brand's marketing efforts.<br>QUALIFICATIONS & EXPERIENCE5+ years of experience in brand marketing, focusing on the auto industry. Proven track record of successfully planning and executing events, including conferences, auto shows, product launch events, etc. Bachelor's degree in Marketing, Business Administration, or a related field. Strong understanding of consumer behavior and market dynamics across different cultures and regions. Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders. Creative and strategic thinker with strong analytical skills to assess marketing effectiveness and ROI. Ability to manage multiple projects simultaneously and work under tight deadlines. Mandarin, Arabic language is a plus.<br>WORK ENVIRONMENT:<br>KSA/ Dubai-office based role. Occasional travel for industry events or company meetings may be required.

About the company Chedid Insurance Brokers Saudi Arabia is part of the Chedid Insurance Brokers Network. With a robust footprint of more than 43 cities in the Levant, the GCC, Africa, and Europe, Chedid Insurance Brokers Network operates through eight subsidiaries, serves over 17,000 clients, and is powered by over 700 partners. Its reach extends across key markets and hubs including Abu Dhabi, Athens, Beirut, Cairo, Doha, Dubai, Istanbul, Jeddah, Khobar, Limassol, London, Port Louis, Riyadh, and Sharjah. Established in 2012, Chedid Insurance Brokers Saudi Arabia has grown into one of the Kingdom's most dynamic insurance brokerage providers – combining strong local insight with global capabilities, specialized risk advisory, strategic partnerships, and continued investment in digital transformation. Since its establishment, Chedid Insurance Brokers Saudi Arabia has considerably expanded its portfolio across key sectors – including automotive, hospitality, contracting, infrastructure, and financial institutions – and cemented longstanding partnerships with stakeholders across the Kingdom’s insurance ecosystem.<br>About the role Supporting our next phase of growth, we are looking for a Human Resources Manager to lead our Human Resources and Administration functions in Saudi Arabia. As a strategic business partner, the role will be instrumental in translating business priorities into effective people strategies, advancing talent acquisition and development, fostering employee engagement and strengthening organizational performance.<br>Responsibilities Develop and implement HR strategies aligned with business objectives. Lead manpower planning and workforce analysis to anticipate future needs. Design and implement performance appraisal systems. Ensure alignment between staffing needs, succession planning, and business growth. Oversee recruitment, onboarding, and retention strategies. Implement training needs analysis and partner with specialized professionals to deliver employee training. Organize cross-exposure opportunities between entities. Monitor onboarding quality to ensure smooth integration (e.g., medical insurance, welcome kit…) Develop and implement HR policies, procedures, and job descriptions. Ensure compliance with labor law and internal governance standards. Provide advisory support to management on HR and people related issues. Handle conflict resolution, grievances, and disciplinary actions fairly. Drive employee engagement and wellness initiatives. Improve clarity and efficiency in internal communication processes. Prepare HR-related reports for senior management and regulators as required. Liaise with internal and external auditors on HR and admin-related audits. Manage all HR-related government requirements, portals, and systems (ERP, GR). Oversee office administrative tasks (office services, travel arrangements, quotations). Manage procurement for specific categories (e.g., travel, training), ensuring three-quotation rule compliance. Implement digital tools (HRIS, e-records) to improve efficiency. Benchmark HR and admin practices and propose enhancements. Requirements Bachelor’s degree in human resources, business administration or equivalent in a similar field.8+ years of experience Leading a Human Resources team.

Job Title: Business Development Manager<br>Location: Kingdom of Saudi Arabia (Remote / Hybrid with Travel) Company: CCL Arabia Solutions<br>About CCL Global CCL Arabia Solutions, part of CCL Global, is an established international recruitment and manpower solutions provider, supporting major clients across the Oil & Gas, Energy, Engineering, and Technology sectors. With a strong global presence and proven delivery track record. We are now expanding our footprint in Saudi Arabia, offering a unique opportunity to join a high-growth start-up environment backed by a reputable international business.<br>Role Overview We are seeking an experienced and commercially driven local Business Development Manager to lead and grow our client base in the Kingdom of Saudi Arabia.<br>This role is ideal for a self-motivated professional who thrives in a start-up environment, can operate independently, and has a strong track record of winning new business within the recruitment industry.<br>You will play a key role in establishing CCL’s presence in Saudi Arabia, with the opportunity to expand business development efforts across the wider GCC region.<br>Key Responsibilities Identify, develop, and secure new business opportunities across Saudi Arabia, with a focus on Oil & Gas, Energy, Engineering, and Technology sectors Build and manage strong relationships with key decision-makers and stakeholders Promote CCL’s full suite of services including:Permanent / Direct Hire recruitment Contract staffing solutions Payroll and workforce management services Lead client meetings, presentations, and commercial negotiations Structure recruitment and manpower solutions tailored to client requirements Work closely with internal delivery teams to ensure successful execution of client mandates Develop and maintain a strong pipeline of opportunities and provide regular market intelligence Represent CCL at industry events, networking forums, and client meetings within the Kingdom Contribute to the long-term growth strategy, including expansion into GCC markets<br>Key Requirements Proven experience in a Business Development or Sales role within the recruitment industry Fully Bilingual (Arabic/English) Strong understanding of both contract and permanent recruitment models Demonstrated ability to win new business and manage the full sales cycle Commercially astute with the ability to structure deals and proposals Good understanding of workforce solutions including payroll, onboarding, and compliance in Saudi Arabia Established network within key sectors such as Oil & Gas, Energy, Engineering, or Technology Ability to work independently in a remote environment Willingness to travel across Saudi Arabia as required<br>What We Offer Opportunity to be part of a growing Saudi operation backed by a global business High level of autonomy and flexibility (remote working) Clear pathway to grow into a regional GCC business development role Competitive salary and performance-based incentives Opportunity to play a key role in shaping CCL’s presence in Saudi Arabia

Overview:The Commercial Finance Manager is responsible for managing and governing complex commercial transactions and non-standard business opportunities across the deal lifecycle. The role focuses on commercial agreement management, deal structuring, pricing, financial analysis, forecasting, and governance to ensure commercially sound, financially viable, and compliant transactions. The position partners closely with sales, finance, legal, and business teams to support consistency and discipline in strategic deals execution and drive profitable growth in technology-driven businesses.<br>Key Responsibilities:Manage and coordinate the structuring, review, and approval of complex and non-standard commercial opportunities. Provide financial and commercial advisory on deal terms, pricing models, contract structures, and business cases. Develop commercial recommendations that balance customer requirements, profitability objectives, and risk considerations. Review and evaluate commercial agreements to ensure financial viability, commercial integrity, and policy compliance. Support contract negotiations and assess commercial terms, payment structures, and financial commitments. Ensure appropriate documentation and governance throughout the transaction lifecycle. Partner with sales teams to implement pricing strategies and deal packaging guidelines. Build medium- and long-term account planning routines with the sales team, following up periodically, and briefing management accordingly. Develop financial models and perform scenario analysis, what-if comparisons, and sensitivity assessments on key deals. Evaluate transaction profitability, margins, investment requirements, and long-term financial implications. Ensure compliance with commercial policies, approval frameworks, and financial governance requirements. Conduct financial, commercial, and contractual risk assessments for strategic transactions. Coordinate cross-functional reviews and approvals for complex business opportunities. Facilitate sales booking forecasts and commercial performance reports. Analyze deal pipelines, bookings, and financial performance metrics to identify trends and risks. Support Accounting Team in month-end and quarter-end reporting activities and communicate business performance insights. Build and maintain strong relationships with sales, finance, legal, product, and business teams to facilitate deal reviews and approvals. Partner with senior stakeholders to resolve commercial issues and enable timely decision-making. Serve as a trusted advisor on commercial finance matters and transaction structuring. Support Sales Management with value-adding data from their team’s activities, identifying best practices, and conducting post-mortem analyses as needed.<br>Qualifications:Education:Bachelor's degree in Finance, Accounting, Business Administration, Economics, Industrial Engineering, or a related field. MBA, CFA, CPA, ACCA, or other relevant professional certifications are preferred.<br>Experience:8-12 years of experience in commercial finance, deal desk, sales finance, pricing, corporate finance, or commercial operations preferably within the technology, telecommunications, software, cloud, or digital services industries.<br>Skills & Competencies:Strong understanding of commercial agreements, deal structuring, pricing models, financial analysis, and technology industry revenue models. Proficiency in financial modeling, forecasting, ERP, CRM, and reporting tools. Strong analytical, negotiation, stakeholder management, and communication skills. Deal Structuring & Commercial Advisory Commercial Agreements Management

Purpose of the Role<br>The Finance Manager is responsible for leading the organization's financial and accounting operations, ensuring accurate financial reporting, effective budgeting, treasury coordination, and robust financial controls. The role supports sound financial governance, regulatory compliance, operational efficiency, and strategic decision-making while driving continuous improvement across the finance function.<br>Key Responsibilities<br>Lead and oversee accounting operations, including general ledger management, reconciliations, and month-end/year-end closing activities. Ensure the timely preparation of accurate financial statements, management reports, financial analyses, and statutory reporting in compliance with applicable accounting standards and financial policies. Support the development and execution of annual budgets, rolling forecasts, and financial planning activities while monitoring organizational financial performance. Analyze financial results, budget utilization, operational expenditures, cash flow, and financial variances, recommending corrective actions where required. Coordinate treasury activities, including cash flow forecasting, liquidity management, bank reconciliations, payment scheduling, and working capital optimization. Manage accounts payable, accounts receivable, collections, supplier payments, and customer receivables to maintain financial discipline and operational continuity. Ensure the integrity, accuracy, and transparency of accounting records, financial transactions, and supporting documentation. Establish, implement, and monitor financial controls, accounting policies, approval workflows, and governance procedures to mitigate financial risk. Conduct financial feasibility studies, cost analyses, and financial evaluations to support operational initiatives and investment decisions. Partner with Commercial, Operations, Procurement, Development, Contracts, and Legal teams to ensure financial alignment, cost control, and reporting accuracy. Coordinate internal and external audits, ensuring timely resolution of audit findings and compliance requirements. Ensure compliance with applicable accounting standards, taxation, zakat requirements, corporate governance, and financial regulations. Identify financial risks, reporting discrepancies, and control gaps while implementing appropriate mitigation measures. Drive ERP optimization, financial systems enhancements, reporting automation, and finance process improvement initiatives. Develop financial dashboards, KPI reports, reconciliations, and management reporting tools to improve business visibility and decision-making. Lead, mentor, and develop a high-performing finance and accounting team, fostering accountability, collaboration, and continuous improvement. Support succession planning, capability development, and performance management across the finance function. Promote a culture of financial integrity, governance, operational excellence, and data-driven decision-making.<br>Qualifications & Experience Bachelor's degree in Accounting, Finance, Business Administration, or a related discipline. MBA or Master's degree in Finance or Accounting is advantageous. Professional certification such as CPA, CMA, ACCA, CFA, SOCPA, or equivalent is preferred. Minimum 8 years of progressive experience in finance, accounting, or financial management. Experience within real estate, construction, contracting, infrastructure, manufacturing, or other asset-intensive industries is highly desirable. Strong knowledge of financial reporting standards, budgeting, treasury management, ERP systems, compliance, and internal controls.

The Senior Manager - Delivery Audit leads complex, risk-based internal audit engagements across the organization's capital delivery portfolio, spanning construction, infrastructure, engineering and consultancy services, procurement, and facilities management, ensuring consistency with the Global Internal Audit Standards (2024). The role provides independent assurance over the effectiveness of controls governing project delivery, cost and change management, contractor and consultant performance, and programme governance, while driving continuous improvement in the internal audit function's delivery methodology.<br><br>Key Responsibilities<br><br> Lead the end-to-end execution of delivery-focused audits, including construction contracts, capital procurement, and infrastructure programmes Provide assurance over project cost management, including cost baselines, change and variation orders, claims, and earned-value performance Evaluate contractor and consultant performance against contractual obligations, KPIs, and service levels Assess programme and portfolio governance, including stage-gate (project gate) decisions and escalation mechanisms Review procurement and tendering processes for capital works to confirm fairness, competitiveness, and compliance Develop strategic audit plans aligned with organizational objectives and risk priorities Ensure audit engagements adhere to Internal Audit methodology, timelines, and quality standards Supervise and review audit reports, ensuring accuracy, clarity, and actionable recommendations Build and maintain effective relationships with senior management to promote risk awareness and control accountability Mentor and coach audit staff, providing technical and professional development guidance Contribute to strategic planning of the Internal Audit Department, including the annual risk-based audit plan Collaborate with governance, risk, and compliance (GRC) teams to enhance integrated assurance efforts Drive continuous improvement of audit processes and methodologies to improve efficiency and quality<br><br>Requirements<br><br>Bachelor's degree in Engineering, Construction Management, Quantity Surveying, Project Management, or a related field preferred. Professional certification such as CIA, Lean Six Sigma, PMP, or RMP preferred<br><br>Internal Audit Expertise<br><br>Advanced understanding of internal audit practices, including risk assessment, control evaluation, and assurance reporting Proven ability to manage large-scale audit engagements and quality assurance reviews Expertise in developing audit frameworks, risk models, and performance metrics Proficiency in data analytics and use of audit software tools for enhanced insight generation is a plus<br><br>Delivery Expertise<br><br>Comprehensive understanding of project gates, construction processes, and end-to-end delivery workflows Working knowledge of standard forms of contract (e.g. FIDIC) and common delivery models (EPC, EPCM, PMC, design-build) Familiarity with cost engineering, earned-value management, and the assessment of claims and variations Ability to review project schedules and timelines across all levels and identify gaps, delays, and float erosion Experience evaluating project controls and identifying opportunities for optimization and automation Knowledge of commercial governance and procurement assurance, including cost planning, tender evaluation, and contract management

We are seeking an accomplished Senior Manager – Real Estate Operations to lead and scale a high-performing real estate operations platform in the Kingdom of Saudi Arabia. This executive leadership role is ideal for an experienced professional with a proven track record in property management, leasing, brokerage, facilities management governance, commercial leadership, and business growth. The successful candidate will oversee operational excellence while driving profitability, client satisfaction, and strategic expansion across a diverse real estate portfolio. The role description is based on the attached job profile, with company-specific information removed. Key Responsibilities Lead the Real Estate Operations function with full P&L accountability. Drive sustainable revenue growth while protecting profitability and operational efficiency. Develop and execute business development strategies to secure new mandates and expand existing client relationships. Oversee property management, leasing, brokerage, and facilities management governance across multiple portfolios. Ensure operational excellence through KPI monitoring, SLA compliance, reporting, and governance. Lead contract mobilization, operational transitions, and service delivery improvements. Strengthen compliance, risk management, audit readiness, and regulatory adherence. Build, mentor, and develop high-performing multidisciplinary teams. Establish best practices, operational standards, and scalable processes. Collaborate with executive stakeholders to support long-term business objectives. Ideal Candidate We are particularly interested in senior professionals who bring:12–20 years of experience within the real estate industry. Extensive leadership experience managing large-scale real estate operations. Strong commercial acumen with proven P&L ownership. Demonstrated success in property management, leasing, brokerage, and facilities management oversight. Experience leading multi-disciplinary teams across complex portfolios. Strong business development, client relationship management, and account growth capabilities. Experience working within Saudi Arabia or the GCC market is highly desirable. Bachelor's degree in Real Estate, Business, Engineering, or a related discipline. MBA, EMBA, MSc, RICS, IREM, or equivalent international professional qualifications are highly preferred. Fluent English communication skills. Preferred Candidate Profile Western national with international real estate leadership experience. Executive presence with strong stakeholder management skills. Strategic thinker capable of driving operational transformation and commercial growth. Results-oriented leader with excellent communication, negotiation, and decision-making abilities. Experience working with major real estate portfolios, institutional investors, developers, or consultancy firms is highly advantageous. What We Offer Executive leadership opportunity within a growing organization. High-impact role with significant strategic influence. Competitive executive compensation package. Opportunity to shape and expand a leading real estate operations platform in Saudi Arabia. Collaborative, high-performance culture with opportunities for continued professional growth.???? Location: Kingdom of Saudi Arabia If you are a commercially driven real estate executive with a passion for operational excellence and business growth, we would be delighted to hear from you.

About the Role King Salman International Airport (KSIA) is seeking a Manager – Emerging Technologies to identify, evaluate, and integrate innovative technologies that support the airport's long-term digital transformation ambitions and operational excellence. This role leads research and development (R&D) initiatives, including technology scouting, proof-of-concept (PoC) validation, pilot programs, and technology assessments to evaluate technical feasibility, business value, and deployment readiness.<br>Working closely with business, technology, design, and delivery teams, the successful candidate will translate emerging technologies into scalable, enterprise-ready solutions that enhance airport operations, elevate the guest experience, and enable next-generation SMART airport capabilities.<br>Key Responsibilities Research and evaluate emerging technologies, including Artificial Intelligence (AI), Robotics, Automation, Quantum Computing, Computer Vision, Autonomous Mobility, Internet of Things (IoT), Advanced Construction Materials, and other next-generation technologies relevant to KSIA's strategic ambitions. Monitor global technology trends, airport industry developments, and innovation ecosystems to identify and prioritize emerging technology opportunities. Assess technology readiness, technical feasibility, market maturity, and business value to support investment and adoption decisions. Lead the end-to-end R&D lifecycle, including technology scouting, proof-of-concept (PoC) development, pilot programs, MVP validation, and deployment planning. Define and monitor KPIs to evaluate PoC performance and business outcomes. Build and manage strategic relationships with startups, universities, research institutions, technology vendors, innovation hubs, and venture ecosystems. Collaborate with business, technology, design, and operations teams to identify opportunities that improve operational efficiency and enhance the guest experience. Ensure emerging technology initiatives align with enterprise architecture standards, governance frameworks, cybersecurity requirements, and organizational policies. Develop business cases, technology assessments, implementation roadmaps, and executive recommendations to support strategic investment decisions. Prepare executive reports, presentations, and strategic insights for senior leadership on emerging technology initiatives and innovation opportunities.<br>Qualifications Bachelor's degree in Engineering, Computer Science, Information Technology, Data Science, or a related STEM discipline. Master's degree or professional certifications in Digital Transformation, Enterprise Architecture, Cloud Technologies, Artificial Intelligence, or Emerging Technologies are preferred. Professional certifications such as PMP, Agile, AI, or Innovation Management are considered an advantage.<br>Experience & Skills6–8 years of experience in Emerging Technologies, Research & Development (R&D), Digital Transformation, Innovation, or Engineering. Aviation experience is preferred; however, candidates with experience in transportation, smart cities, defense, or large-scale infrastructure programs are encouraged to apply. Proven experience evaluating, validating, and implementing emerging technologies within complex enterprise environments. Demonstrated experience leading technology assessments, PoCs, pilot programs, and cross-functional implementation initiatives. Experience collaborating with startups, innovation ecosystems, venture partners, universities, or research institutions is highly desirable. Strong analytical thinking, problem-solving, and stakeholder management capabilities. Excellent communication, presentation, and project coordination skills. Professional proficiency in English, both written and spoken.

We are seeking an experienced and highly organized IT Program Manager to lead complex Infrastructure and IT Service Operations projects within the banking and financial services sector. This role will be instrumental in ensuring the reliability, scalability, and compliance of SAMA requirements and our BT systems and services, supporting mission-critical banking applications, core systems, and service platforms.<br>The ideal candidate will have extensive experience managing IT infrastructure initiatives (data center transformation, cloud migration, endpoint security, etc.) and IT service delivery improvements (ITIL/ITSM, automation, performance monitoring) in a regulated financial environment. Key Responsibilities:Program Management & Delivery:Lead and manage multi-stream programs involving IT infrastructure modernization, network upgrades, server/cloud platforms, and service management optimization. Regulatory Compliance & Security:Ensure all infrastructure and IT service operations projects adhere to banking regulations and internal BT governance policies, including audit readiness and cybersecurity requirements. Stakeholder Engagement:Act as the liaison between BT, business stakeholders, risk/compliance teams, and vendors. Provide transparent communication on program status, issues, and milestones to senior executives. IT Service Operations Excellence:Drive improvements in service availability, incident/problem management, change control, monitoring, and ITSM process maturity. Private Cloud & On-Prem Infrastructure Oversight:Coordinate cloud enablement efforts while managing hybrid environments and critical legacy infrastructure often found in banking environments. Vendor & Risk Management:Manage relationships with third-party service providers. Enforce SLAs and ensure risk controls are embedded in third-party service delivery. Business Continuity & Disaster Recovery:Oversee infrastructure resiliency initiatives, ensuring robust backup, failover, and recovery plans aligned with banking BCP/DR standards. Required Qualifications:<br>Bachelor’s degree in Engineering , Computer Science, Information Technology, or related field.8+ years of progressive experience in IT program/project management with at least 5 years in the banking or financial services industry. Deep understanding of IT infrastructure domains: networking, servers, cloud, databases, storage, end-user computing. Proven experience delivering ITSM improvements and operations projects (e.g., Service Now implementation, monitoring automation). Strong knowledge of banking regulatory requirements related to IT. Project management certifications: PMP, PgMP, or PRINCE2. ITIL v3/v4 certification (Foundation or higher). Experience working with Agile and Hybrid project delivery methodologies<br>Preferred Skills & Experience:<br><br>Experience leading data center migrations or cloud adoption in a regulated industry. Familiarity with core banking platforms, trading systems, or payment infrastructures. Experience interacting with internal auditors and regulatory bodies. Background in managing vendor performance, contract negotiation, and risk assessments.<br>Soft Skills:<br>Strong leadership and decision-making abilities. Excellent verbal and written communication tailored to technical and non-technical audiences. High attention to detail with a strong sense of accountability and risk awareness. Ability to lead in a matrixed environment with global teams and time zones.

We are seeking an accomplished Senior Manager – Real Estate Operations to lead and scale a high-performing real estate operations platform in the Kingdom of Saudi Arabia. This executive leadership role is ideal for an experienced professional with a proven track record in property management, leasing, brokerage, facilities management governance, commercial leadership, and business growth. The successful candidate will oversee operational excellence while driving profitability, client satisfaction, and strategic expansion across a diverse real estate portfolio. The role description is based on the attached job profile, with company-specific information removed. Key Responsibilities Lead the Real Estate Operations function with full P&L accountability. Drive sustainable revenue growth while protecting profitability and operational efficiency. Develop and execute business development strategies to secure new mandates and expand existing client relationships. Oversee property management, leasing, brokerage, and facilities management governance across multiple portfolios. Ensure operational excellence through KPI monitoring, SLA compliance, reporting, and governance. Lead contract mobilization, operational transitions, and service delivery improvements. Strengthen compliance, risk management, audit readiness, and regulatory adherence. Build, mentor, and develop high-performing multidisciplinary teams. Establish best practices, operational standards, and scalable processes. Collaborate with executive stakeholders to support long-term business objectives. Ideal Candidate We are particularly interested in senior professionals who bring:12–20 years of experience within the real estate industry. Extensive leadership experience managing large-scale real estate operations. Strong commercial acumen with proven P&L ownership. Demonstrated success in property management, leasing, brokerage, and facilities management oversight. Experience leading multi-disciplinary teams across complex portfolios. Strong business development, client relationship management, and account growth capabilities. Experience working within Saudi Arabia or the GCC market is highly desirable. Bachelor's degree in Real Estate, Business, Engineering, or a related discipline. MBA, EMBA, MSc, RICS, IREM, or equivalent international professional qualifications are highly preferred. Fluent English communication skills. Preferred Candidate Profile Western national with international real estate leadership experience. Executive presence with strong stakeholder management skills. Strategic thinker capable of driving operational transformation and commercial growth. Results-oriented leader with excellent communication, negotiation, and decision-making abilities. Experience working with major real estate portfolios, institutional investors, developers, or consultancy firms is highly advantageous. What We Offer Executive leadership opportunity within a growing organization. High-impact role with significant strategic influence. Competitive executive compensation package. Opportunity to shape and expand a leading real estate operations platform in Saudi Arabia. Collaborative, high-performance culture with opportunities for continued professional growth.???? Location: Kingdom of Saudi Arabia If you are a commercially driven real estate executive with a passion for operational excellence and business growth, we would be delighted to hear from you.

The Senior Manager - Delivery Audit leads complex, risk-based internal audit engagements across the organization's capital delivery portfolio, spanning construction, infrastructure, engineering and consultancy services, procurement, and facilities management, ensuring consistency with the Global Internal Audit Standards (2024). The role provides independent assurance over the effectiveness of controls governing project delivery, cost and change management, contractor and consultant performance, and programme governance, while driving continuous improvement in the internal audit function's delivery methodology.<br><br>Key Responsibilities<br><br> Lead the end-to-end execution of delivery-focused audits, including construction contracts, capital procurement, and infrastructure programmes Provide assurance over project cost management, including cost baselines, change and variation orders, claims, and earned-value performance Evaluate contractor and consultant performance against contractual obligations, KPIs, and service levels Assess programme and portfolio governance, including stage-gate (project gate) decisions and escalation mechanisms Review procurement and tendering processes for capital works to confirm fairness, competitiveness, and compliance Develop strategic audit plans aligned with organizational objectives and risk priorities Ensure audit engagements adhere to Internal Audit methodology, timelines, and quality standards Supervise and review audit reports, ensuring accuracy, clarity, and actionable recommendations Build and maintain effective relationships with senior management to promote risk awareness and control accountability Mentor and coach audit staff, providing technical and professional development guidance Contribute to strategic planning of the Internal Audit Department, including the annual risk-based audit plan Collaborate with governance, risk, and compliance (GRC) teams to enhance integrated assurance efforts Drive continuous improvement of audit processes and methodologies to improve efficiency and quality<br><br>Requirements<br><br>Bachelor's degree in Engineering, Construction Management, Quantity Surveying, Project Management, or a related field. Professional certification required (CIA, Lean Six Sigma, PMP, or RMP); Master's/advanced degree preferred<br><br>Internal Audit Expertise<br><br>Advanced understanding of internal audit practices, including risk assessment, control evaluation, and assurance reporting Proven ability to manage large-scale audit engagements and quality assurance reviews Expertise in developing audit frameworks, risk models, and performance metrics Proficiency in data analytics and use of audit software tools for enhanced insight generation<br><br>Delivery Expertise<br><br>Comprehensive understanding of project gates, construction processes, and end-to-end delivery workflows Working knowledge of standard forms of contract (e.g. FIDIC) and common delivery models (EPC, EPCM, PMC, design-build) Familiarity with cost engineering, earned-value management, and the assessment of claims and variations Ability to review project schedules and timelines across all levels and identify gaps, delays, and float erosion Experience evaluating project controls and identifying opportunities for optimization and automation Knowledge of project and risk management frameworks (PMP, RMP, or equivalent)

JOB DESCRIPTION - PROJECT MANAGER<br>The Project Manager is a senior leader responsible for overseeing all activities before the construction phase of a project begins. This includes managing the project design process, ensuring alignment with the Client’s cost plan, securing the necessary relevant statutory approvals and coordinating with the Client to manage the tender process until awarding the contract. The role ends at commencing the construction project at site.<br>Responsibilities:<br>· Project Management:- Oversee the successful completion of assigned preconstruction projects, managing financials, risk management, and client relations throughout the preconstruction phase.- Execute and manage design projects from inception to completion, ensuring alignment with client requirements and company standards.- Ensure that all design work meets high-quality standards and adheres to industry best practices.<br>· Team Coordination:- Lead and mentor project teams, ensuring effective collaboration and communication among team members, clients, architects, and subcontractors.- Collaborate with design teams, clients, and stakeholders to manage project timelines, resources, and deliverables.<br>· Resource Management:- Allocate design resources effectively and monitor project budgets to ensure financial targets are met.<br>· Planning & Scheduling:- Establish baseline program to cover design, tendering process and authorities permitting.- Monitor the progress of all stages and report delay risks to the client and project team and adopt necessary mitigation measures.<br>· Documentation:- Maintain detailed project plans, timelines, and reports for stakeholders to track progress and outcomes.- Coordinate with stakeholders to ensure efficient implementation of the applicable document management systems.<br><br>· Budgeting and Estimating:- Assist in developing and managing project budgets, preparing estimates, and monitoring design scope for changes affecting budget and schedule. Coordinating with estimating teams to ensure accurate bidding documents.<br>· Client Communication:- Facilitate meetings and presentations, providing regular updates on project status, risks, and issues to stakeholders.- Maintain positive relationships with clients, providing regular updates on project progress and addressing any significant issues that may arise.<br>· Risk Management:- Identify potential risks and develop strategies to mitigate them, ensuring that projects are completed on time and within budget.- Maintain a live risk register with clear owners and mitigation measures.<br>· Value Engineering:- Lead value engineering efforts to enhance project value and reduce costs, presenting options and solutions to clients.<br>· Statutory Approvals:- Manage all government related permits, approvals and building code compliance for the project.<br><br>Skills:<br>· Leadership and efficient delegation.· Excellent written and spoken communication skills.· Technical proficiency and strong computer skills.· Ability to manage multiple projects simultaneously.· Extensive professional knowledge of design principles and engineering fundamentals.<br>Experience:Minimum of 5 years of proven career experience in KSA.<br>Qualifications:Bachelor’s degree in Design, Project Management, or a related field as a minimum.

Goal:Overseeing all site operations, ensuring efficient, safe, and high-quality production, planning, directing and coordinating site activities, based on customer and pharmaceutical requirements and production optimization. Improve the cost, quality and time delivery of the manufactured products while ensuring the safety of the employees. Act as Project Manager during the initial phase of plant construction and setup. Executes the country/region industrial plan.<br>Key Responsibilities:Technology transfer: Lead the technology transfer process by coordinating plant construction, equipment implementation, regulatory compliance, team integration, stakeholder communication, and manage and represent the company with internal and external partners to ensure successful project execution and operational start-up. Production: Lead and optimize site production operations by ensuring efficient resource allocation, regulatory compliance, safety and biosafety standards, supply chain coordination, cost control, capacity planning, and continuous improvement to meet customer demand and business objectives. Facility: Lead and coordinate facility design, construction, validation, maintenance, and industrial projects, ensuring operational reliability, regulatory compliance, biosafety, quality standards, environmental protection, and safe working conditions across plant operations. Improvement: Drive continuous improvement and Lean Management initiatives across manufacturing operations by implementing Lean methodologies, optimizing processes, eliminating waste, developing team capabilities, and enhancing operational performance, quality, safety, delivery, and employee engagement. People management: Lead and develop the site team by defining the organizational structure, managing resources and budgets, fostering cross-functional collaboration, promoting employee engagement and training, and ensuring a productive and positive work environment aligned with operational objectives.<br>Main requirements:Education: Bachelor’s degree in industrial, mechanical, or chemical engineering, biotechnology, biochemistry, or related fields. A master’s degree in business administration, operations management, or similar would be an advantage.<br>Experience: 5-10 years of experience in the field of biotechnology industrial production (human or veterinary) with knowledge of GMP standards, quality, safety, occupational health, environmental regulations and biosafety requirements. Must have extensive experience (at least 5 years) in a similar management position. Experience in project management, Lean Manufacturing, Six Sigma, or other continuous improvement methodologies. Experience in directing and managing people and customers.<br>Knowledge: General business knowledge and strong customer-oriented approach Understanding of the financial issues related to industrial activity Ability to work in a cross-disciplinary manner. Languages: English (high level of proficiency, written and verbal skills) Preference will be given to Saudi nationals in line with local employment regulations.<br>Soft skills:Strong analytical and problem-solving skills. Effective decision-making capabilities. Strategic planning and execution mindset. Strong interpersonal and stakeholder management skills. Ability to lead cross-cultural and cross-functional collaboration. Proven ability to empower, motivate, and develop multidisciplinary teams.

The Oracle Fusion Development Manager is a key leadership role within the IT Development at Saudi National Bank (SNB). The role is responsible for leading the development, enhancement, integration, and support of Oracle Fusion Cloud applications, ensuring alignment with business objectives, enterprise architecture standards, and regulatory requirements. The position provides technical leadership, manages development resources and vendors, and oversees the successful delivery of Oracle Fusion initiatives across Finance, Human Capital Management (HCM), Procurement, and other enterprise business domains.<br>Key Responsibilities Lead and manage Oracle Fusion development teams responsible for application enhancements, integrations, extensions, and production support. Define development strategies, technical standards, and best practices for Oracle Fusion Cloud solutions. Collaborate with business stakeholders, Enterprise Architecture, EPD, Information Security, and IT Operations to deliver business solutions. Oversee the complete Software Development Life Cycle (SDLC), including solution design, development, testing, deployment, and post-production support. Manage Oracle Fusion releases, patches, upgrades, and impact assessments. Ensure compliance with enterprise architecture standards, security policies, audit requirements, and banking regulations. Review and approve technical solution designs, integrations, customizations, and extensions. Manage third-party vendors and implementation partners to ensure delivery quality and adherence to project timelines. Monitor system performance, application availability, and service levels, ensuring timely resolution of production issues. Drive continuous improvement initiatives by adopting Oracle Fusion Cloud best practices and emerging technologies. Mentor technical teams, develop staff capabilities, and promote a culture of innovation and continuous learning.<br>Education Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related discipline. Master’s degree is considered an advantage. Experience Minimum of 8 years of experience in enterprise application development, implementation, and support. Minimum of 5 years of experience in a leadership or management role overseeing application development teams. Proven experience delivering Oracle Fusion Cloud solutions within large enterprise organizations, preferably in the banking or financial services sector. Technical Skills Strong knowledge of Oracle Fusion Cloud architecture and application development framework. Hands-on experience with Oracle Integration Cloud (OIC), REST/SOAP APIs, and Oracle Fusion integration technologies. Experience with Oracle Visual Builder (VB/VBCS), BI Publisher, OTBI, HDL, and FBDI. Understanding of Oracle Fusion extensibility, security model, and application configuration. Experience with Java and PL/SQL is desirable. Familiarity with Dev Ops tools, CI/CD practices, and source code management. Good understanding of cloud security, identity and access management (IAM), and data protection standards. Preferred Certifications Oracle Cloud Infrastructure (OCI) Foundations Associate. Oracle Fusion Cloud Applications Certification in one or more functional domains (Financials, HCM, or Procurement). Oracle Integration Cloud (OIC) Certification. Location Jeddah, Saudi Arabia

About Egis: Egis is a French based leading global consulting, construction engineering and operating firm present in Middle East, Europe, India, Latin America, Africa & Asia Pacific with 18,000 employee strength globally (more than 6000 in Middle East & India). Recognised Engineering & Consulting expertise in Transportation, Sustainable cities, Water, Marine, Energy etc along with operation & mobility projects. We work side by side with clients to build a more balanced, sustainable, and resilient world. To explore more about Egis, please visit Egis – Creating a sustainable future (egis-group.com)<br><br><br><br>Job Description<br><br>We're looking for an experienced Senior Contracts/Commercial Manager to join our construction organization in Riyadh, Saudi Arabia. In this pivotal role, you will oversee all aspects of contract management and commercial operations for our positive contract construction projects. You will be responsible for protecting the organization's interests while fostering strong commercial relationships with clients, contractors, and stakeholders. The ideal candidate will demonstrate exceptional analytical skills, meticulous attention to detail, and the ability to make decisive decisions in complex commercial situations.<br><br>Draft, review, and negotiate construction contracts, including terms, conditions, and commercial provisions Analyze contract documents and commercial implications to identify risks and opportunities Manage the complete contract lifecycle from tender stage through project completion and final closure Ensure all contracts comply with Saudi Arabian regulations, local laws, and organizational policies Coordinate with legal, finance, and project management teams to align commercial objectives with project goals Prepare comprehensive commercial reports, analyses, and performance metrics for senior management Develop and implement commercial strategies to optimize project profitability and minimize exposure Identify, assess, and mitigate commercial and contractual risks throughout project execution Monitor contract performance against agreed KPIs and commercial benchmarks Handle contract disputes, claims, and variations in a professional and timely manner Maintain organized contract documentation and maintain a centralized contract management system Build and maintain strong relationships with key commercial stakeholders and partners<br><br><br>Qualifications<br><br>Minimum 20+ years of professional experience in contracts and commercial management within the construction industry Proven expertise in positive contract management and commercial operations Advanced knowledge of construction contract types and standards (FIDIC, AIA, or equivalent) Strong understanding of contract law, legal compliance, and risk management principles Demonstrated ability to analyze complex commercial terms and negotiate favorable outcomes Excellent written and verbal communication skills in English Proficiency in contract management software and Microsoft Office applications Strong organizational and time management skills with ability to manage multiple contracts simultaneously Analytical mindset with exceptional attention to detail and accuracy Experience working in international or multicultural project environments Familiarity with Saudi Arabian regulatory requirements and local business practices (preferred) Experience with claims management and dispute resolution (preferred) Professional certification in contracts management or commercial law (preferred)<br><br><br>Additional Information<br><br>Engineer

Hunger Station is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Key Accountability Areas<br><br>Logistics Optimization<br><br>Reduce delivery time starting from order dispatching phase until the order is delivered which includes more than 7 stages and time KPIs. Increase On-time deliveries by enhancing system estimations, accuracy and reduce outliers. Optimizing dispatch algorithm to ensure we deliver at the fastest time and reduce early cancellation orders. Analyzing customer delivery experience and enhancing all factors that impact NPS score. Optimizing Stacked orders to ensure saving orders with the best experience. Optimizing stacked orders CPO and ensuring we reduce CPO smartly. Study, prepare, and roll out cities from the On-demand working model to the shift model. Optimizing shift cities forecast, rider demand estimations, zoning, and slots availability. Optimizing all shift city setups systematically and ensuring riders can work seamlessly Leading new initiatives such as acquiring college students as freelance riders with HS fleet. Enhancing rider daily performance by optimizing Issue Service and Rooster Compliance tools. Position owner tasks are not limited to the previous tasks, but also completing other assigned tasks by his manager and management.<br><br>Governance and Resilience<br><br>Follow all relevant policies, procedures, and processes in order for the daily work to be carried out in a controlled and consistent manner Contribute to the identification of opportunities for continuous improvement of processes, practices, work processes, cost effectiveness, and productivity enhancement Promote to other employees within the organization the implementation and adherence to policies, procedures, processes, and instructions<br><br>Daily Operations<br><br>Follow daily operations relating to the job to ensure work continuity Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements, objectives, and standards Ensure the satisfaction of both internal and external customers by addressing their needs in a courteous and timely manner<br><br>People Management <br><br>Participate in the identification and recruitment of key talents for their respective Department Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures Set performance objectives, provide necessary support, evaluate/appraise the team and provide regular feedback on performance Uphold a high-performance working environment and promote the Organization’s Values<br><br>Qualifications<br><br>Knowledge and Experience<br><br>3 - 4 years of relevant experience Basic knowledge of supply chain and Finance. Great Excel and analytical skills. Decision making Excellent communication skills.<br><br>Education and Certifications<br><br>Bachelor’s Degree in a relevant field is required. Master’s degree in a relevant field is preferred

About Egis: Egis is a French based leading global consulting, construction engineering and operating firm present in Middle East, Europe, India, Latin America, Africa & Asia Pacific with 18,000 employee strength globally (more than 6000 in Middle East & India). Recognised Engineering & Consulting expertise in Transportation, Sustainable cities, Water, Marine, Energy etc along with operation & mobility projects. We work side by side with clients to build a more balanced, sustainable, and resilient world. To explore more about Egis, please visit Egis – Creating a sustainable future (egis-group.com)<br><br><br><br>Job Description<br><br>We're looking for an experienced Senior Contracts/Commercial Manager to join our construction organization in Riyadh, Saudi Arabia. In this pivotal role, you will oversee all aspects of contract management and commercial operations for our positive contract construction projects. You will be responsible for protecting the organization's interests while fostering strong commercial relationships with clients, contractors, and stakeholders. The ideal candidate will demonstrate exceptional analytical skills, meticulous attention to detail, and the ability to make decisive decisions in complex commercial situations.<br><br>Draft, review, and negotiate construction contracts, including terms, conditions, and commercial provisions Analyze contract documents and commercial implications to identify risks and opportunities Manage the complete contract lifecycle from tender stage through project completion and final closure Ensure all contracts comply with Saudi Arabian regulations, local laws, and organizational policies Coordinate with legal, finance, and project management teams to align commercial objectives with project goals Prepare comprehensive commercial reports, analyses, and performance metrics for senior management Develop and implement commercial strategies to optimize project profitability and minimize exposure Identify, assess, and mitigate commercial and contractual risks throughout project execution Monitor contract performance against agreed KPIs and commercial benchmarks Handle contract disputes, claims, and variations in a professional and timely manner Maintain organized contract documentation and maintain a centralized contract management system Build and maintain strong relationships with key commercial stakeholders and partners<br><br><br>Qualifications<br><br>Minimum 20+ years of professional experience in contracts and commercial management within the construction industry Proven expertise in positive contract management and commercial operations Advanced knowledge of construction contract types and standards (FIDIC, AIA, or equivalent) Strong understanding of contract law, legal compliance, and risk management principles Demonstrated ability to analyze complex commercial terms and negotiate favorable outcomes Excellent written and verbal communication skills in English Proficiency in contract management software and Microsoft Office applications Strong organizational and time management skills with ability to manage multiple contracts simultaneously Analytical mindset with exceptional attention to detail and accuracy Experience working in international or multicultural project environments Familiarity with Saudi Arabian regulatory requirements and local business practices (preferred) Experience with claims management and dispute resolution (preferred) Professional certification in contracts management or commercial law (preferred)<br><br><br>Additional Information<br><br>Engineer

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Develops new accounts and/or expands existing accounts within an established geographic territory. Plans and tracks regional customer service efforts in order to provide superior customer service and ensure long term business success. Provides reports to management and customer teams relating to potential opportunities, improvement of products, problem resolution, and corrective action. Develops and maintains excellent working relationship with customers and internal company departments to ensure effective response to customer needs.</p><p>Manage assigned customer accounts and assist with other customers as directed. Review contractual requirements of assigned customers and ensure fulfillment from the company. Develop a foundation for long-term business growth by regular personal contact with customer management in support of promoting all Panasonic Avionics Corporation products and services. Plan regional customer service efforts to meet customer satisfaction demands and future business growth. Customer, and ultimately passenger satisfaction across ALL products and services, is of utmost importance. Ensures excellent execution, communication, and delivery is given across all internal or contracted departments &amp; groups that interface or provide service to the customer Manage customer survey activities and satisfaction scorecards. Track customer satisfaction ratings to objectively measure the degree of satisfaction. Identify deficiencies in either resources or performance to work with the account team to resolve and win new business. Supports business operations between the customer and Panasonic, such as involvement in collections, revenue recognition, PO receipt, sales forecasting, and change requests Prepare reports and professional presentations in order to communicate potential opportunities and /or problems to customer teams and senior management. Provide reports to management, customer teams, and the customer relating to improvement of products, trends, problem resolution, and corrective action. Assist in the management of the regional budget and help the management team establish sales growth and profit targets for the region.</p><p>Resolves a wide range of issues in imaginative as well as practical ways. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Demonstrates good judgment in selecting methods and techniques for obtaining solutions.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5 years of account manager experience.</li><li>Bachelor's degree in a related field or commensurate work experience.</li><li>Technical understanding of In-Flight Entertainment systems and their related components.</li><li>Strong knowledge of Aviation or related industry.</li><li>Excellent written and verbal communication skills.</li><li>Excellent negotiation and presentation skills.</li><li>Ability to speak with persons of various social, cultural, economic, and educational backgrounds.</li><li>Proven experience with problem-solving, decision-making, and multi-tasking to respond to common inquiries or complaints from customers in a professional and timely manner.</li><li>Ability to develop and maintain excellent working relationships with customers and internal company departments in order to smoothly and effectively address customer needs.</li><li>Strong knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.</li></ul><p></p></section>