Airline Ticketing Agent Jobs
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Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br><br><br><br>People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.<br><br><br><br>Job Description<br><br>We are currently seeking a Reservations Agent to join our vibrant team. At RHG, we are in search of individuals who go beyond the resume – those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your department, and consistently delivering memorable experiences.<br><br>We are dedicated to nurturing and growing talent, offering pathways for advancement, and fostering a culture of continuous learning.<br><br>As a Reservations Agent, you embody a unique blend of precision, efficiency, and a customer-centric approach, elevating our Reservations Team. Your role is instrumental in ensuring seamless and top-notch service, where attention to detail meets a passion for enhancing the guest experience.<br><br>Our reservations team are natural organizers. Sales driven with meticulous attention to detail and totally tuned in to guests needs to deliver an experience that is beyond expectation - creating memorable moments for our guests. Our Reservations Agent loves the hustle and bustle of life and are passionate enough to fill our house! You will convert booking enquiries into sales, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level. You will maximize sales and profitability by monitoring consumer demands and upselling in order to achieve targets. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the reservations department. As Reservations Agent, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!<br><br>Qualifications<br><br>Position open to Saudi Nationals only Flexibility and a positive, Yes I Can! Attitude An eye for detail Is a creative problem-solver Passionate about creating extraordinary service. Ability to work as part of a team to ensure guest satisfaction. Strong verbal communication skills Likes having fun at work. Experience in a similar position is beneficial but not essential. <br><br>Additional Information<br><br>Why Join Radisson Hotel Group?<br><br>Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. <br><br>Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. <br><br>Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.<br><br>Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. <br><br>Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! <br><br>Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide<br><br>Guaranteed minimum of 30% off for your Friends & Family<br><br>Exclusive Discounts on Breakfast, Food & Beverage, Spa and more<br><br>Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you. <br><br>Apply now and let’s make every moment matter. <br><br>We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
<h2 class="h5">Job description</h2>
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<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Airbus US Manufacturing Facility</b><span> is looking for a</span><span>n Aircraft Systems Installer/ Mechanic </span><span>to join our</span><span> Manufacturing Team</span><span> based in</span><b>Mobile, AL</b></b></p><br><br><br><p><b><span>This position is a temporary (contract) position with a projected six-month term but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus in America.</span></b></p><br><br><p><b><b>Meet the team:</b></b></p><br><br><br><p><b><span>From building to servicing the next generation of aerospace, our team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Our team members make it happen. </span></b></p><br><br><br><p><b><b>Your working environment:</b></b></p><br><br><br><p><b><span>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></b></p><br><br><br><p><b><b>Your challenges:</b></b></p><br><br><ul><li><p><b><span>Prepare mechanical components at the station/work place/aircraft parking space</span></b></p><br><br></li><li><p><b><span>Installation and manufacture: mark, prepare, assemble, adapt, torque and secure mechanical components and parts</span></b></p><br><br></li><li><p><b><span>Inspect bonding as per order/GTI, drawing and specifications</span></b></p><br><br></li><li><p><b><span>Check system functions</span></b></p><br><br></li><li><p><b><span>Specialized in the one Area mentioned below:</span></b></p><br><br><ul><li><p><b><span>VTP and HTP installation, Hydraulic lines installation</span></b></p><br><br></li><li><p><b><span>Installation in the Area of the Belly fairing and Flap installation</span></b></p><br><br></li><li><p><b><span>Installation concerning Air conditioning and Fuel system</span></b></p><br><br></li><li><p><b><span>MLG & Tank Test</span></b></p><br><br></li><li><p><b><span>Gauging Test</span></b></p><br><br></li></ul></li></ul><br><p><b><b>Your boarding pass:</b></b></p><br><br><ul><li><p><b><span>2 years minimum experience in Aviation Production or equivalent required </span></b></p><br><br></li><li><p><b><span>High School Diploma, GED or an equivalent combination of training/experience</span></b></p><br><br></li></ul><br><p><b><span>Take your career to a new level and apply </span><u>online</u><span> now!</span></b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>Agency / Temporary<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Systems Installation <JF-MA-SI><p>------</p><br><br><p>------</p><br><br>Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p>Airbus US Manufacturing Facility<span> is looking for a</span><span>n <b>Aircraft Systems Installation Mechanic</b> </span><span>to join our</span><span> Manufacturing Department</span><span> based in</span> Mobile, AL</p><br><br><br><p><span>The Aircraft Systems Installation Mechanic is responsible for the systems installation of the aircraft for the Final Assembly Line. </span></p><br><br><br><p><b><b>Meet the team:</b></b></p><br><br><br><p><span>From building to servicing the next generation of aerospace, our team focuses on quality, productivity and efficiency. We ensure the highest quality of care and safety is built into each aircraft we assemble and maintain. Our team members make it happen. </span></p><br><br><br><p><b><b>Your working environment:</b></b></p><br><br><br><p><span>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><u>How we care for you</u><b>:</b></b></p><br><br><br><ul><li><p><b><b>Financial Rewards:</b></b><span>Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p><b><b>Work/Life Balance:</b></b> <span>Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p><b><b>Health & Welfare: </b></b><span>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. </span></p><br><br></li><li><p><b><b>Individual Development: </b></b><span>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programs and both national and international mobility.</span></p><br><br></li></ul><br><br><p><b><b>Your challenges:</b></b></p><br><br><ul><li><p><span>Prepare mechanical components at the station/work place/aircraft parking space</span></p><br><br></li><li><p><span>Installation and manufacture: mark, prepare, assemble, adapt, torque and secure mechanical components and parts</span></p><br><br></li><li><p><span>Inspect bonding as per order/GTI, drawing and specifications</span></p><br><br></li><li><p><span>Check system functions</span></p><br><br></li><li><p><span>Specialized in one Area mentioned below:</span></p><br><br><ul><li><p><span>VTP and HTP installation, Hydraulic lines installation</span></p><br><br></li><li><p><span>Installation in the Area of the Belly fairing and Flap installation</span></p><br><br></li><li><p><span>Installation concerning Air conditioning and Fuel system</span></p><br><br></li><li><p><span>MLG & Tank Test</span></p><br><br></li><li><p><span>Gauging Test</span></p><br><br></li></ul></li></ul><br><p><b><b>Your boarding pass:</b></b></p><br><br><ul><li><p><span>2 years minimum experience in Aviation Production or equivalent required </span></p><br><br></li><li><p><span>High School Diploma, GED or an equivalent combination of training/experience</span></p><br><br></li></ul><br><p><br><b><span>Take your career to a new level and apply </span><u>online</u><span> now!</span></b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Systems Installation <JF-MA-SI><p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p>At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe. </p><br><p>Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued.</p><br><p>This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move.</p><br><br>Job Description<br><br><ul><li>Ensure all reservation enquires are professionally, and promptly handled and that there is no loss of business</li><li>Conduct training to existing and new agents in the team to maintain and improve reservation selling skills</li><li>Handle and resolve Guest issues in a positive manner so as to protect company revenue and result in Guest satisfaction</li><li>Develop and maintain the department schedule whereby there is appropriate coverage to handle reservation calls, minimizing loss of calls, and ensuring a high level of conversion into bookings</li><li>Track calls using standard call conversion sheets and report results daily, weekly and monthly</li><li>Set and amend selling strategies across all channels, and segments as directed by the direct report as applicable per property level</li><li>Run reports as required by Hotel and company standards; assist the Director of Revenue Management or other direct report, to maintain, make change in the Reservation/Property Management/Revenue Management system (if applicable) at property level as required</li><li>Maintain administration procedures, as per company and Hotel standards; this includes all reservations and requests are confirmed with in 24 hours, no show charges are validated and sent to Finance for posting, filing system is maintained, and new ones set up; fax machine is checked and correspondence is placed in the applicable place(s)</li><li>Conduct annual reviews, recommend appropriate succession plan for Employee(s) development in order to ensure the sustainability of the reservation department; provide suggestion for improvement, and identify barriers to its success, and ways to overcome these</li><li>Monitor and report results of any incentive programs in place; responsible to make sure integrity of the program is maintained, and that all requirements are followed</li></ul><br>Qualifications<br><br><ul><li>Degree/Diploma in Training and Development or Hotel Management</li><li>Working knowledge of Opera, Microsoft Office.</li><li>Minimum 3 years experience in Hotels.</li><li>Luxury hotel or resort background preferred</li></ul><br>Additional Information<br><br><ul><li>Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.</li><li>Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.</li><li>Continuous learning and investment into your capability.</li></ul><p>This role requires:</p><br><ul><li>Fluency in English</li><li>Saudis only.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Job Title:Customer Service & Reservations Specialist<br>Company:Ground Transportation Company<br>Location:Jeddah - Saudi Arabia<br>Employment: Full-time, shift-based<br>Job Description:We are looking for a highly motivated and experienced Customer Service & Reservations Specialist, including direct experience in passenger transportation, limousine, chauffeur services or vehicle rental across Saudi Arabia.<br>Applicants with only freight, cargo, general logistics or travel experience should not apply.<br>Key Responsibilities:Handling customer inquiries and bookings through calls, Whats App and e-mail. Recording and following all requests through CRM. Coordinating bookings with Pricing and Operations. Handling delays and complaints professionally. Excellent Arabic and good working English. Availability for shifts, weekends and public holidays.<br>Requirements:Proven experience in Customer Service & Reservations in Saudi Arabia. Understanding of the Saudi corporate market. Experience in Transportation, Mobility, Limousine, Fleet Rental or related services is a strong advantage. Arabic & English communication skills.
<strong>Additional Information<br><br></strong><strong>Job Number</strong> 26125867<br><br><strong>Job Category</strong> Reservations<br><br><strong>Location</strong> Central Area District, North of Al Masjid Al Nabawi, Al - Munawarah Al-Ma, Saudi ArabiaVIEW ON MAP<br><br><strong>Schedule</strong> Full Time<br><br><strong>Located Remotely?</strong> N<br><br><strong>Position Type</strong> Non-Management<br><br><strong>Position Summary<br><br></strong>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br><br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br><br><strong>Preferred Qualifications<br><br></strong>Education: High school diploma or G.E.D. equivalent.<br><br>Related Work Experience: No related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br><em>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br></em>عندما تنضم إلى عائلة شيراتون، تصبح عضوًا في مجتمعها العالمي. لقد كنا مكانًا للتجمع والتواصل منذ عام 1937. في شيراتون، يخلق الموظفون شعورًا بالانتماء في أكثر من 400 مجتمع حول العالم. نحن ندعو ونرحب ونربط الضيوف من خلال تجارب جذابة وخدمة مدروسة. إذا كنت تحب العمل في فريق ومتحمسًا لتقديم تجربة ضيف ذات مغزى، فنحن نشجعك على استكشاف فرصتك المهنية التالية مع شيراتون.انضم إلينا في مهمتنا لنكون «مكان التجمع العالمي». عند الانضمام إلى فنادق ومنتجعات شيراتون، فإنك تنضم إلى مجموعة من العلامات التجارية مع ماريوت الدولية. <strong>كن</strong> في المكان الذي يمكنك فيه القيام بأفضل أعمالك، <strong>وابدأ</strong> هدفك ، <strong>وانتمي</strong> إلى فريق عالمي مذهل ،<strong> لتصبح</strong> أفضل نسخة منك.
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Understanding Markets & Maximizing Revenue<br>• Identifies new reservations sales business to achieve personal and property revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the property based on market conditions and property needs.<br>• Monitors same day selling procedures to maximize room revenue and control property occupancy.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Conducting Daily Reservations Sales Activities<br>• Responds to incoming reservations sales opportunities for the property that are outside parameters of the .<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Uses sales resources and administrative/support staff effectively.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>• Assists with monitoring accuracy of reservation sales orders within tracking systems.<br>• Tracks no-show reservations and processes charges.<br>• Manages wait list and prioritizes order of wait list contacts to be made.<br>• Prepares work and maintenance orders.<br>Providing Exceptional Customer Service<br>• Supports the company’s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards and property’s brand standards.<br>• Provides excellent customer service consistent with the daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Sets a positive example for guest relations.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>• Handles guest complaints and disputes following the instant pacification procedures.<br>Additional Responsibilities<br>• Utilizes intranet for resources and information.<br>• Creates contracts as required.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Job Description<br><br>Exceptional Hospitality Starts with You<br><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br>Responsibilities<br><br>Here's what you'll do during a typical day:<br><br>Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members Secure individual bookings: Convert guest inquiries into confirmed reservations Maintain attention to detail: Record and process all reservations with accuracy Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities<br><br>Qualifications<br><br>What It Takes to Make the Stay<br><br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member<br><br>A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.<br><br>About Us<br><br>Join an Award-Winning Workplace Culture<br><br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.<br><br>Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.<br><br>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.<br><br>Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
<h2 class="h5">Job description</h2>
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<p>A Customer Service and Reservations Officer position at Al Andalus Company in Jeddah presents an excellent opportunity to become part of a dynamic and innovative team in the market research field. Clients will be supported in organizing their reservations and provided with an exceptional experience, contributing to the enhancement of the company's reputation and increasing customer loyalty. This role offers a work environment that encourages continuous learning and skill development, allowing for professional growth and career advancement.</p><p>You will be part of a collaborative team that fosters new ideas and initiatives. Together, we will work on improving operations and providing innovative solutions to meet our clients' needs. With a positive team culture, you will receive ongoing support from your colleagues and managers, facilitating the achievement of your professional and personal goals.</p><p>Al Andalus Company offers opportunities for training and skill development, ensuring that you are always up-to-date with the latest trends and best practices in customer service. We believe that success comes from investing in our employees, and we are committed to providing the necessary resources to achieve this. Be part of the success journey!</p><p><b>Responsibilities:</b></p><ol><li>Manage customer inquiries via phone and email professionally, ensuring customer satisfaction and prompt response to their needs.</li><li>Organize and manage reservations accurately, using advanced reservation systems to ensure no errors or conflicts in scheduling.</li><li>Provide accurate information about services and available products, assisting customers in making informed decisions and enhancing their experience.</li><li>Collaborate with internal teams to improve operations and provide effective solutions to challenges faced by customers.</li><li>Track customer complaints and resolve them effectively, ensuring the preservation of the company's reputation and enhancing customer loyalty.</li><li>Provide regular reports on customer service performance and customer satisfaction, helping to identify areas needing improvement.</li><li>Train and guide new customer service employees, ensuring a high level of service is maintained for all customers.</li><li>Monitor market trends and changes in customer needs, assisting in improving service strategies.</li><li>Participate in developing new strategies to enhance customer experience and increase retention rates, contributing to the company's growth.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Effective communication skills with the ability to interact with customers fluently.</li><li>Experience in using reservation management systems and customer service tools.</li><li>Ability to solve problems quickly and efficiently to ensure customer satisfaction.</li><li>Strong organizational skills for effective time and resource management.</li><li>Proficiency in basic computer applications such as Microsoft Office.</li><li>Ability to work under pressure and adapt to changing circumstances.</li><li>Analytical skills to understand customer needs and provide appropriate solutions.</li></ul></div>
<h2 class="h5">Job description</h2>
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<span>Description - External</span><br><p><span>Contributes to the smooth and efficient running of the Reservations within the Rooms Division</span></p><br><br><br><br><span>Qualifications - External</span><br><br><br><br><b>Qualifications:</b><br><p><span>Diploma/qualification in Hospitality or Tourism Management</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.<br>Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.<br>Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don’t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what’s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p><strong>Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth</strong><br>The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.</p><br><br>Job Description<br><br><p>You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive!<br>What you will be doing:</p><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Book and enter room reservation requests using the Property Management System</li><li>Enter rooming lists while ensuring accuracy, as required</li><li>Update reservations ensuring a flawless check in and check out process</li><li>Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities</li><li>Liaise with Sales and other departments as required</li><li>Answer telephone and email inquiries in a timely manner</li><li>Assist guests regarding hotel facilities in an informative and helpful way</li><li>Follow department policies, procedures and service standards</li><li>Follow all safety policies </li><li>Other duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Previous Property Manager System experience preferred</li><li>Computer literate in Microsoft Window applications required</li><li>Strong interpersonal and problem solving abilities</li><li>Highly responsible & reliable</li><li>Ability to work well under pressure in a fast paced environment</li><li>Ability to work cohesively as part of a team</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times</li></ul><br>Additional Information<br><br><ul><li>Understanding of Ultra-Luxury guest expectations and brand alignment.</li><li>Experience in project coordination, scheduling, and document control.</li><li>A proactive, anticipatory approach with a strong sense of ownership and accountability.</li><li>Impeccable grooming and personal presentation aligned with Luxury standards.</li><li>Experience is an asset</li><li>Prior experience working with Opera or a related system</li><li>Fluency in English and Arabic, additional languages are a plus</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><span>Airbus Commercial Aircraft is looking for an<b> Engineering Aircraft Coordinator</b> to join our Engineering department based in Mobile, AL.</span></p><br><br><br><p><span>In this role, you will support the aircraft design, build, test, and operations processes, working closely with the physical aircraft. Your primary responsibility will be to assist in the coordination of engineering deliverables and help ensure priorities align with industrial planning needs. As a member of the A320 MAP Engineering Team, you will support the collection and reporting of performance metrics to help ensure service level agreement (SLA) requirements are met. You'll also participate in final assembly line (FAL) routines as a representative of the MAP Engineering team.</span></p><br><br><br><p><b>Meet the team:</b></p><br><br><p><span>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health & safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.</span></p><br><br><br><p><b>Your working environment:</b></p><br><br><p><span>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b>How we care for you:</b></p><br><br><ul><li><p><span>Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p><span>Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p><span>Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.</span></p><br><br></li><li><p><span>Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</span></p><br><br></li></ul><br><p><span>At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we support flexible working arrangements to stimulate innovative thinking.</span></p><br><br><br><p><b>Your challenges:</b></p><br><br><br><ul><li><p><span>Coordinate priorities for the MAP Engineering team to support the MAP Engineering Managers.</span></p><br><br></li><li><p><span>Assist in planning and prioritizing work items, and ensure their status is visible in reporting tools.</span></p><br><br></li><li><p><span>Act as a point of contact for MAP with various Final Assembly Line (FAL) organizations, screening issues under MAP responsibility and informing the relevant function leader.</span></p><br><br></li><li><p><span>Communicate daily plans and priorities to the MAP team, Autonomous Production Teams (APTs), and Multi-functional Teams (MFTs).</span></p><br><br></li><li><p><span>Help set appropriate priorities for all daily topics and ensure MAP Engineering deliverables are completed on time.</span></p><br><br></li><li><p><span>Support the process of ensuring all topics have agreed-upon target dates from MAP function leaders and provide</span></p><br><br></li><li><p><span>feedback to manufacturing to align with industrial and engineering milestones.</span></p><br><br></li><li><p><span>Maintain and update MAP reporting tools, such as the One Click Board (OCB), to ensure accurate and current data for your assigned area.</span></p><br><br></li><li><p><span>Collaborate with Quality and MAP teams to ensure the quality of non-conformance (NC) data meets process requirements.</span></p><br><br></li><li><p><span>Help prepare for and participate in routine meetings, such as Q-Gates and FOT meetings, to maintain a strong feedback loop within the MAP Engineering teams.</span></p><br><br></li><li><p><span>Create meeting minutes for station/production morning meetings, recording data directly in the OCB.</span></p><br><br></li><li><p><span>Support the coordination of on-aircraft engineering assessments and interventions with the MFT/APT.</span></p><br><br></li><li><p><span>Provide timely and accurate escalations to the MAP Managers when necessary.</span></p><br><br></li><li><p><span>Assist in preparing global endorsement sheets and ensuring Aircam Mods are signed by the Chief Engineer or their delegate prior to the FOT meeting.</span></p><br><br></li></ul><br><p>Your boarding pass:</p><br><br><ul><li><p><span>B.S. or M.S. degree in aerospace, mechanical, electrical or systems engineering or an equivalent combination of education and experience. </span></p><br><br></li><li><p><span>6 years of relevant experience in an Engineering, M.E or Engineering coordination role. Relevant experience is in the field of aeronautics, Engineering or Industrial Planning</span></p><br><br></li><li><p><span>Relevant experience is in the field of aeronautics, Engineering or Industrial Planning.</span></p><br><br></li></ul><ul><li><p><span>Demonstrated effectiveness in solving engineering problems</span></p><br><br></li><li><p><span>Ability to function on the basis of self-motivation and self-direction</span></p><br><br></li><li><p><span>Willing to travel up to 15% of the time overseas and domestically within the Airbus international network, supplier and customer sites.</span></p><br><br></li></ul><br><p>Physical Requirements: </p><br><br><br><ul><li><p><span>Onsite or remote: Onsite 100% </span></p><br><br></li><li><p><span>Must hold an EASA, TCCA, or FAA Class 2 Medical and be able to perform duties as aircrew on a daily basis.</span></p><br><br></li><li><p><span>Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.</span></p><br><br></li><li><p><span>Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms. </span></p><br><br></li><li><p><span>Speaking: able to speak in conversations and meetings, deliver information and participate in communications. </span></p><br><br></li><li><p><span>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></p><br><br></li><li><p><span>Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs. </span></p><br><br></li><li><p><span>Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><span>Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.</span></p><br><br></li><li><p><span>Sitting: able to sit for long periods of time in meetings, working on the computer. </span></p><br><br></li><li><p><span>Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.</span></p><br><br></li><li><p><span>Standing: able to stand for discussions in offices or on the production floor. </span></p><br><br></li><li><p><span>Travel: able to travel independently and at short notice.</span></p><br><br></li><li><p><span>Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces</span></p><br><br></li></ul><br><p><b><span>Take your career to a new level and apply</span><u>online</u><span> now!</span></b></p><br><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Customer Eng.&Technical Support&Services <JF-CS-PS><p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<ul><li> Build and maintain strong professional relationships with travel agents and corporate partners.</li><li>Room Reservations: Process, verify, and confirm room bookings and allocations requested by agents.</li><li>Invoicing & Billing: Generate, review, and send accurate financial invoices to agents based on confirmed stays.</li><li>Sales Support: Promote company services, handle inquiries, and help achieve company occupancy targets.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p>Airbus is looking for an Aircraft Rework Mechanic to join our X-Plant Manufacturing team in Mobile, Alabama.</p><br><br><p><b><span></span></b></p><br><br><p><b><b>Meet the Team:</b></b></p><br><br><p><span>The team at the Airbus U.S. Manufacturing facilities help assemble the finest aircraft in the world, along two (soon to be three) production lines for the A220 and A320 Family aircraft. On the shop floor you’ll be surrounded by individuals who are passionate about aviation and skilled in areas like electrical, structure and quality. Join our team and help build the next generation of aircraft.</span></p><br><br><br><p><b><b>Your Working Environment:</b></b></p><br><br><p><span>On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><b>How We Care for You:</b></b></p><br><br><ul><li><p><span>Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p><span>Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p><span>Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. </span></p><br><br></li><li><p><span>Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programs and both national and international mobility.</span></p><br><br></li></ul><br><p><b><b>Your Challenges:</b></b></p><br><br><ul><li><p>Perform non-standard work that includes but is not limited to electrical system rework, wire changes, harness changes, electrical bonding, crimping, pinning, splicing, systems exchanges, component/equipment changes, painting, sealing, and troubleshooting</p><br><br></li><li><p>Perform Self Inspections in line with Qualification profile and Work Order requirements</p><br><br></li><li><p>Perform Delegated Inspections in line with Qualification profile, inspection planning and Work Order requirements</p><br><br></li><li><p>Work in an autonomous and self-directed team to secure milestones for Mobile FAL and Flight Line</p><br><br></li><li><p>Work in compliance with production orders, design documents, concessions, and inspection procedures</p><br><br></li><li><p>Work in conjunction with engineering support to define rework or repair solutions and to carefully review all work orders, drawings, instructions, and procedures</p><br><br></li><li><p>Occasionally assist FAL Operations with standard activities performed out of station</p><br><br></li><li><p>Coordinate with various FAL Functions to safely and securely access aircraft for non-standard work.</p><br><br></li><li><p>Able to isolate limited systems in order to safely perform non-standard work</p><br><br></li><li><p>Flexibility to perform works in non-standard areas such as at height, confined space, and wet-tank entry while following all safety protocols and OSHA Regulations</p><br><br></li><li><p>Document tasks in accordance with Airbus procedures and specifications</p><br><br></li><li><p>Use a variety of standard and specialized hand tools, power equipment, measuring devices, and test equipment in completing work assignments, and jigs/fixtures with associated license, such as but not limited to:</p><br><br><ul><li><p>Overhead Crane</p><br><br></li><li><p>Cherry-Picker</p><br><br></li><li><p>Scissor Lift</p><br><br></li><li><p>Fork Lift</p><br><br></li><li><p>Lifting Platform</p><br><br></li></ul></li><li><p>Follow all OSHA, Safety, and Environmental Regulations</p><br><br></li><li><p>Prepare for complex rework/repairs as a key part of the Working Party MFT</p><br><br></li><li><p>Embody complex rework/repair solutions in accordance with defined engineering dossier and planning</p><br><br></li><li><p>Identify risks and help mitigate through Working Party planning and review routines</p><br><br></li><li><p>Contribute to planning adaptation within the MFT</p><br><br></li><li><p>Support and guide station setup needs to ensure safe working conditions are implemented and maintained throughout complex rework/repair Working Party for people & Aircraft</p><br><br></li><li><p>Actively contribute and lead continuous improvement and problem solving actions (PPS) linked to the complex rework/repair</p><br><br></li><li><p>Performs OJT, coaching and actively participates in the development of the X-Plant and FAL teams</p><br><br></li><li><p>Perform other duties as assigned</p><br><br></li></ul><br><p><b><b>Your Boarding Pass:</b></b></p><br><br><ul><li><p>Required: High School Diploma/ GED</p><br><br></li><li><p>Completed vocational training ( Mechanics/System/Avionics/Electrical)</p><br><br></li><li><p>2 + years of experience in related field</p><br><br></li><li><p>Required: 2 years minimum experience in Aircraft systems and electrical rework or equivalent experience required</p><br><br></li></ul><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Systems Installation <JF-MA-SI><p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>We are seeking a Sales and Reservations Associate for our women's salon in Al Andalus, Jeddah, to be part of our dynamic team. This role will play a vital part in providing an exceptional experience for clients, where you will interact directly with customers and assist them in booking appointments. We believe that every employee contributes to our success, so we are looking for someone who has a passion for working in the beauty sector and enjoys delivering outstanding service.</p><p>You will have the opportunity to develop your skills in sales and marketing, learning how to effectively engage with clients and provide them with tailored advice about our services. We offer a work environment that encourages learning and growth, allowing you to advance in your career path. Additionally, working in a women's salon provides you with the chance to be part of a local community that appreciates beauty and aesthetics.</p><p>If you are looking for a position that offers new challenges and opportunities for development, then this opportunity is the right fit for you. We believe in the importance of balancing work and life, and we strive to provide a supportive and flexible work environment. Be part of a team that focuses on innovation and quality in everything we offer.</p><ol><li><b>Responsibilities:</b> Efficiently manage reservation operations through the use of appointment management systems, ensuring a smooth experience for clients.</li><li>Provide tailored advice to clients regarding available salon services, assisting them in selecting appropriate treatments based on their needs.</li><li>Engage positively and professionally with clients, focusing on building long-term relationships with customers.</li><li>Market salon services through promotional campaigns, increasing brand awareness and enhancing sales.</li><li>Monitor sales trends and analyze data, helping to improve sales strategies and provide regular reports to management.</li><li>Collaborate with the team to ensure high-quality service delivery and achieve salon goals.</li><li>Train and guide new employees on policies and procedures, ensuring compliance with quality standards.</li><li>Handle customer inquiries and complaints professionally, contributing to maintaining the salon's reputation.</li><li>Coordinate special promotional events, such as offers and discounts, to attract more clients and increase revenue.</li></ol> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><ul><li>Strong communication skills to ensure a positive customer experience.</li><li>Solid knowledge of salon products and services to enhance sales.</li><li>Ability to efficiently use appointment management systems.</li><li>Strong organizational skills for managing multiple appointments and tasks.</li><li>Ability to work under pressure and achieve set goals.</li><li>Marketing skills to launch promotional campaigns and attract clients.</li><li>Problem-solving skills and professional handling of customer inquiries.</li></ul></div>
Job Summary<br><br>We are seeking a professional, polished, and guest-focused Call Centre & Reservations Representative to join the team at The Groves in Riyadh.<br><br>As one of the first points of contact for our guests, you will play an important role in creating a seamless and positive guest experience. You will manage incoming calls and enquiries, assist guests with restaurant reservations, provide information about our dining, entertainment and retail offerings, and ensure every interaction reflects the high standards of The Groves.<br><br>This is a seasonal position for approximately 6-7 months, ideal for someone who enjoys working in a fast-paced, premium hospitality and entertainment environment and has a genuine passion for delivering exceptional guest service.<br><br>Answer incoming calls promptly, professionally, and with a warm and welcoming approach Handle restaurant reservations, booking enquiries, amendments, cancellations, and general guest requests accurately Provide guests with clear and up-to-date information about restaurants, menus, events, entertainment, operating hours, promotions, facilities, and experiences Assist guests in selecting suitable restaurants or experiences based on their requirements and preferences Manage high volumes of enquiries during peak periods while maintaining a calm, professional, and friendly manner Confirm booking details and ensure all guest information is accurately recorded in the relevant reservation or CRM system Respond to guest questions and concerns, taking ownership of enquiries through to resolution wherever possible Handle complaints professionally and sensitively, escalating matters to the appropriate department or supervisor when required Coordinate with restaurants, guest relations, operations, and other departments to ensure guest requests are followed through Maintain accurate records of guest interactions, bookings, requests, and follow-ups Proactively communicate any changes to reservations, operating hours, events, or guest arrangements Ensure all guest interactions are handled in line with service standards and brand experience Protect guest information and maintain confidentiality at all times Identify opportunities to enhance the guest experience through personalised service and thoughtful recommendations Support the wider Guest Experience team during busy periods and major events as required<br><br>Requirements<br><br>2 years experience in a call center, hospitality, or customer service role Business level proficiency in both Arabic and English (spoken and written) Prior experience in a call centre, hospitality, or customer service role is required Willing to work shifts on rotation one of them ending at midnight. Naturally warm, professional, and service-oriented Ability to remain calm and professional under pressure Familiarity with F&B, hospitality, or entertainment industries is an advantage<br><br>Most importantly, we are looking for someone who understands that every call is an opportunity to create a great first impression. You should be guest-obsessed, solutions-focused, and confident representing a premium hospitality destination.<br><br>This role is not simply about answering calls — it is about connecting guests with the experiences and ensuring their journey begins with exceptional service.<br><br>About The Group:<br><br>SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br><br>At SIHAMCO, we don't just lead Saudi Arabia's hospitality and entertainment evolution—we create it from the ground up. Since 2008, we've been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br><br>Crafting a Homegrown Legacy<br><br>All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation. We don't import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br><br>Our Signature Brands<br><br>Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience. Our signature ventures: The Groves, Zodia C Cuisine, Little Krazy, Luca Land, Luca Park, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br><br>Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br><br>We Are Only Getting Started!<br><br>Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br><br>People First<br><br>Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders.<br><br>Benefits<br><br>At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth. Our benefits include:<br><br>Competitive salary packages - aligned with market standards and experience Career development & Internal promotions - grow with us across departments and seasons Creative & collaborative work culture - built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts - gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity - join a team of passionate professionals from around the world<br><br>Join us and be part of a company that's redefining hospitality in Saudi Arabia and beyond.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary We are seeking a professional, polished, and guest-focused Call Centre & Reservations Representative to join the team at The Groves in Riyadh.<br> As one of the first points of contact for our guests, you will play an important role in creating a seamless and positive guest experience.<br> You will manage incoming calls and enquiries, assist guests with restaurant reservations, provide information about our dining, entertainment and retail offerings, and ensure every interaction reflects the high standards of The Groves.<br> This is a seasonal position for approximately 6–7 months , ideal for someone who enjoys working in a fast-paced, premium hospitality and entertainment environment and has a genuine passion for delivering exceptional guest service.<br> Answer incoming calls promptly, professionally, and with a warm and welcoming approach.<br> Handle restaurant reservations, booking enquiries, amendments, cancellations, and general guest requests accurately.<br> Provide guests with clear and up-to-date information about restaurants, menus, events, entertainment, operating hours, promotions, facilities, and experiences .<br> Assist guests in selecting suitable restaurants or experiences based on their requirements and preferences.<br> Manage high volumes of enquiries during peak periods while maintaining a calm, professional, and friendly manner.<br> Confirm booking details and ensure all guest information is accurately recorded in the relevant reservation or CRM system.<br> Respond to guest questions and concerns, taking ownership of enquiries through to resolution wherever possible.<br> Handle complaints professionally and sensitively, escalating matters to the appropriate department or supervisor when required.<br> Coordinate with restaurants, guest relations, operations, and other departments to ensure guest requests are followed through.<br> Maintain accurate records of guest interactions, bookings, requests, and follow-ups.<br> Proactively communicate any changes to reservations, operating hours, events, or guest arrangements.<br> Ensure all guest interactions are handled in line with service standards and brand experience .<br> Protect guest information and maintain confidentiality at all times.<br> Identify opportunities to enhance the guest experience through personalised service and thoughtful recommendations.<br> Support the wider Guest Experience team during busy periods and major events as required.<br> At SIHAMCO, we believe in rewarding our team with more than just a job — we offer an inspiring work environment and real opportunities for growth.<br> Our benefits include: Competitive salary packages – aligned with market standards and experience Career development & Internal promotions – grow with us across departments and seasons Creative & collaborative work culture – built on passion, innovation, and attention to detail Exposure to high-end hospitality & entertainment concepts – gain experience in premium F&B and entertainment Experience working on premium events within The Groves, Riyadh Season Cultural diversity – join a team of passionate professionals from around the world Join us and be part of a company that’s redefining hospitality in Saudi Arabia and beyond.<br> 2 years experience in a call center, hospitality, or customer service role.<br> Business level proficiency in both Arabic and English (spoken and written).<br> Prior experience in a call centre, hospitality, or customer service role is required.<br> Willing to work shifts on rotation one of them ending at midnight.<br> Naturally warm, professional, and service-oriented.<br> Ability to remain calm and professional under pressure.<br> Familiarity with F&B, hospitality, or entertainment industries is an advantage.<br> Most importantly, we are looking for someone who understands that every call is an opportunity to create a great first impression.<br> You should be guest-obsessed, solutions-focused, and confident representing a premium hospitality destination .<br> This role is not simply about answering calls — it is about connecting guests with the experiences and ensuring their journey begins with exceptional service.<br> About The Group: SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.<br> At SIHAMCO, we don’t just lead Saudi Arabia’s hospitality and entertainment evolution—we create it from the ground up.<br> Since 2008, we’ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards.<br> Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.<br> Crafting a Homegrown Legacy All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house — from initial vision and brand identity to concept creation, design, execution and operation.<br> We don’t import ideas; we build them — crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.<br> Our Signature Brands Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim.<br> With over 25 original homegrown brands, SIHAMCO not only sets — but consistently surpasses — global standards in Entertainment, Hospitality, F&B, Lifestyle, Wellness, Family & Pet Entertainment Experience.<br> Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk & Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.<br> Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.<br> We Are Only Getting Started!<br> Several exciting new concepts and brands are currently under development, with launches planned in the coming months.<br> From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.<br> People First Our team is our greatest asset—a dynamic mix of local talent and international expertise, all united by a passion for excellence.<br> We nurture careers, encourage creativity, and build leaders.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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