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Job Scope:The Country Hotel Manager serves as the strategic business leader for a portfolio of hotels and hospitality properties within the assigned country, working closely with the VP, Regional General Manager (RGM), and other senior leaders. The role is responsible for the overall operational, financial, guest experience, compliance, and people performance of a cluster of hotels, ensuring alignment with company objectives, brand standards, and profitability targets. Job Responsibilities:Pre-Opening Supports pre-opening, refurbishment, conversion, and delisting activities in collaboration with Country Leadership, Regional Leadership, and HQ Operations teams. Key Responsibilities Support collaboration across all departments and stakeholders to ensure pre-opening, refurbishment, or delisting projects are completed within approved timelines. Support Commercial, E-Commerce, and Revenue Management teams in developing business readiness plans for new hotel openings. Review and manage Pre-Opening Critical Paths, ensuring operational milestones are achieved. Coordinate operational readiness activities including recruitment, training, licensing, procurement, systems implementation, and hotel handover processes. Communicate project priorities, risks, opportunities, and implementation challenges to leadership teams. Participate in site inspections, operational reviews, and readiness assessments prior to hotel openings or relaunches. Support development and implementation of opening budgets, staffing plans, and operational frameworks. Project Management & Strategic Initiatives Support cross-functional collaboration to ensure successful execution of strategic projects. Key Responsibilities Work with Project Teams and Project Managers to track project progress and timelines. Execute approved project plans relating to operational, commercial, financial, and guest experience enhancements. Develop and maintain project action plans, opening checklists, and implementation schedules. Coordinate internal and external resources to ensure timely delivery of assigned initiatives. Monitor project milestones and communicate updates to Country, Regional, and Executive Leadership teams. Identify operational, financial, or compliance risks and escalate where necessary. Coordinate with vendors and suppliers to support successful implementation of projects. Ensure company standards are integrated across Operations, Marketing, Branding, IT, F&B, HR, and Finance workstreams. Conduct post-implementation reviews and lessons-learned exercises to drive continuous improvement. Issue visitation and operational review reports with agreed action plans and follow-up timelines. Champion continuous improvement initiatives focused on guest satisfaction, profitability, productivity, and quality standards. Finance Supports financial performance and profitability in partnership with Country and Regional Finance teams. Key Responsibilities Assist in the development of meaningful and achievable annual budgets, forecasts, and long-term business plans. Monitor hotel profitability, revenue performance, and operational costs to ensure business objectives are achieved. Oversee operational budgets and identify opportunities to improve efficiency and profitability. Conduct monthly forecasting exercises covering revenue, expenses, labor costs, and productivity. Conduct monthly P&L review meetings and implement corrective action plans as required. Review financial performance, identify variances, and execute plans to improve results. Support capital expenditure planning, refurbishment initiatives, and asset enhancement projects. Ensure financial controls and company policies are consistently followed across all properties. Provide timely financial forecasts, operational updates, and performance analysis to Regional Leadership. Revenue Management Support Supports Commercial, Marketing, E-Commerce, and Revenue Management teams in achieving revenue and profitability objectives. Key Responsibilities Work closely with Commercial, Marketing, E-Commerce, and Revenue Management teams to support overall revenue objectives for the hotels. Provide operational insights, market intelligence, and local business trends to support revenue strategy development. Participate in revenue review meetings and contribute inputs on demand drivers, business mix, and operational opportunities. Support annual budget preparation and forecasting processes by providing operational assumptions and market intelligence. Monitor hotel occupancy, ADR, Rev PAR, and overall hotel performance against established targets. Support implementation of promotional campaigns, pricing initiatives, and commercial programs developed by Revenue Management and Commercial teams. Ensure operational teams are aligned with demand forecasts, occupancy levels, and business expectations. Support optimization of ancillary revenues including F&B outlets, meeting spaces, airport services, and other guest services. Work collaboratively with Revenue Management teams during pre-opening periods to ensure systems, inventory, and operational readiness requirements are fulfilled. Provide operational feedback on guest demand patterns, competitor activities, and market developments affecting hotel performance. Promote commercial awareness and revenue accountability across operational departments. Operations Champions operational excellence across all hotels within the country. Key Responsibilities Plan, direct, and coordinate the service delivery of all hotel departments to meet and exceed guest expectations. Drive initiatives that improve service delivery, efficiency, and operational consistency. Set and monitor KPIs for all hotel departments. Respond to internal audits and implement corrective actions to ensure continual improvement. Manage and develop Heads of Departments and supervisory teams to support performance and succession planning. Monitor and control departmental costs and productivity levels. Provide effective leadership to ensure hotel targets are achieved or exceeded. Oversee F&B outlets and ensure food and beverage quality standards are maintained. Conduct regular operational reviews, briefings, and management meetings. Foster a performance-driven culture focused on quality, accountability, and continuous improvement. Lead recruitment, talent development, mentoring, and succession planning initiatives. Participate in corporate and regional best practice sharing initiatives. Manage performance reviews for departmental leaders. Ensure compliance with all PPG and Aerotel brand standards and operating procedures. Promote sustainability, corporate responsibility, and environmental initiatives across the hotels. Guest Experience Drive guest satisfaction and service excellence across all hotels. Seek, review, and respond to guest feedback to improve service performance. Monitor online reputation scores, guest review platforms, and social media feedback. Ensure guest complaints and service recovery cases are effectively managed and resolved. Implement initiatives that enhance the overall guest journey and guest loyalty. Ensure consistent execution of brand service standards throughout all hotels. Compliance, Safety & Risk Management Ensure compliance with all company policies, brand standards, and local regulatory requirements. Ensure all hotel licenses, permits, certifications, and statutory requirements remain valid and compliant. Maintain ownership of hotel operational manuals, SOPs, compliance programs, and training requirements. Ensure health, safety, security, food safety, and risk management standards are maintained. Conduct regular reviews of operational compliance and implement corrective actions where necessary. Ensure emergency preparedness, crisis management, and business continuity plans are maintained and tested. Promote a strong culture of safety, compliance, and operational discipline across all properties. Leadership & Talent Development Provide leadership, guidance, and coaching to hotel management teams. Drive employee engagement, retention, and succession planning programs. Promote collaboration and teamwork across all departments and hotels. Lead communication meetings and ensure company objectives are effectively cascaded to all levels. Keep abreast of industry trends, best practices, and emerging hospitality innovations. Qualifications & Experience Minimum of 5 years in a leadership role within a four- or five-star hotel, including experience in area/cluster or regional management. Strong background in Rooms Division; experience in Hotel Sales or Revenue Management is a plus. Prior experience with an international hotel chain or hospitality group is advantageous. Demonstrated adaptability in fast-paced, dynamic environments with shifting market conditions. Strong analytical and numerical skills effectively. Excellent stakeholder-management skills. Good knowledge of Saudi Arabian hospitality regulations, labour requirements and local market conditions. Fluent in written and spoken English; proficiency in local languages is an asset. Excellent leadership, planning, organizational, and time management skills. Demonstrated experience managing multi-property operations. Strong financial acumen with experience in budgeting, forecasting, P&L management, cost control, productivity management, and profitability improvement. Experience leading pre-opening, refurbishment, renovation, conversion, or hotel transition projects. Good understanding of revenue drivers including occupancy, ADR, Rev PAR, forecasting, distribution channels, and commercial performance metrics. Experience managing compliance, licensing, health & safety, security, risk management, and audit requirements within hotel operations. Proficient in hotel property management systems (PMS) and Microsoft Office applications. Ability to travel regularly within the country to support hotel operations, projects, audits, and leadership engagement activities.
<h2 class="h5">Job description</h2>
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<p><b>Date Posted:</b></p><br><br>2026-08-13&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATH&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required after day 1<br><br><p>At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. </p><br><br><br><p>Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.</p><br><br><br><p>The <b>Mechanical Analysis and Test (MA&T) Department</b> is responsible for ensuring structural and thermal design robustness across the Raytheon portfolio of products. From preliminary concepts to fielded weapon system support, MA&T delivers innovative structural and thermal engineering solutions utilizing methods ranging from classical fundamental & empirically based techniques to state-of-the-art finite element methods leveraging industry leading commercial tools; all complimented and validated by tests executed in a manner to ensure cost effective yet technically balanced solutions.</p><br><br><br><p><b>The Senior Thermal Analyst position is located in Huntsville, AL and the role is onsite.</b></p><br><br><br><p>As a mid-level career <b>Senior Thermal Analyst </b>you will be responsible for detailed thermal analysis on products throughout their lifecycle from initial design trade studies and proposals through qualification testing to enduring production support. The analysis will cover a wide range of difficult problems, requiring solutions that are imaginative, thorough, practicable, and consistent with organization objectives. The analysis tasks will span the spectrum from classical hand analyses to detailed analyses requiring the use of finite element analysis software. A Thermal Engineer of this salary grade is expected to have a level of technical competence with thermodynamic principles. The Thermal Engineer will be held accountable for completing his/her work within the agreed upon cost and schedule. Additionally, the selected candidate will be expected to present their work for peer reviews and to be a peer reviewer for other engineers’ work. Finally, the engineer is expected to plan and support tests, perform data reduction and engage in thermal model correlation.</p><br><br><br><p><b>What You Will Do</b></p><br><br><ul><li>Perform Hand Calculations to determine scope of higher detail analysis models</li><li>Perform detailed thermal analyses to solve various program thermal challenges</li><li>Generate test plans required to validate analyses and verify hardware compliance to customer requirements</li><li>Analyze test data to validate and correlate models</li><li>Work with experienced analysts on problems of moderate complexity to provide the answers needed under program cost and schedule constraints</li><li>Review your work with peers to ensure technical accuracy</li><li>Present results to internal, external, and government customers</li><li>Generate detailed documentation of work and archive for reference</li><li>Act as a technical leader (help define/refine and/or develop MA&T department technical processes and tools) and/or lead analysis/test teams</li></ul><p><br><b>Qualifications You Must Have </b></p><br><br><ul><li>Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.</li><li>Experience in thermal analysis with any of the following tools: FloTHERM, PATRAN, Thermal Desktop/SINDA or ANSYS or equivalent</li><li>Experience in mechanical principles to solve classical thermal analysis solutions both inside and outside of finite element tools and an ability to work independently and manage multiple priorities</li><li>Ability to obtain a U.S. government issued security clearance. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance, Clearance must be active and transferable prior to start date </li><li>Demonstrated experience in thermal testing: Planning, organization, execution, data reduction and correlation</li></ul><p><br><b>Qualifications We Prefer</b></p><br><br><ul><li>Degree in Mechanical or Aerospace Engineering</li><li>5+ years of professional experience in the thermal analysis of complex systems that require collaboration across multiple engineering disciplines</li><li>Experience with solid modeling CAD tools such as CREO or equivalent </li><li>Experience in Electronics Cooling and Aerodynamic Heating Analyses</li><li>Experience presenting to external customers</li><li>Demonstrated experience in leading a team of thermal analysts on program efforts</li><li>Demonstrated experience in leading thermal testing, including model correlation</li><li>Ability to travel to government and other facilities in support of program activities</li><li>Advanced degree in aforementioned disciplines. ABET is the preferred, although not required, accreditation standard</li></ul><br><p><br><b>What We Offer</b></p><br><br><ul><li>Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the superior benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.</li><li>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</li><li>Relocation Eligible - relocation assistance is available for this position</li></ul><br><p><b>Learn More & Apply Now!</b></p><br><br><ul><li>Please consider the following role type definition as you apply for this role. <b>Onsite:</b> Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</li></ul><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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SYSTRA is one of the world's leading engineering and consultancy groups specialising in public transport and sustainable mobility. With over 10,300 employees, SYSTRA's mission is to design safe and sustainable transport solutions to bring people together, develop social inclusion and facilitate access to employment, education and leisure throughout the world.<br><br>For 65 years, the Group has been working alongside cities and regions to contribute to their development by creating, improving and modernising their infrastructure and transport systems, throughout the life cycle of their projects. SYSTRA is involved from the earliest stages of design through to the testing, deployment and maintenance phases. The company provides all its services in over 80 countries worldwide and generates 74% of its turnover internationally. With its new services, SYSTRA supports its clients and partners in their digital, ecological and energy transition, in order to invent the mobility of tomorrow.<br><br>Context<br><br><strong><em>This requirement is for a bid opportunity only at this stage. Any engagement will be subject to successful project award and final client approval.<br><br></em></strong>The Systems Assurance Manager will lead the development and implementation of the systems assurance strategy for the railway project, ensuring alignment with client requirements, applicable international standards, and project delivery objectives. The role will oversee the assurance process across design, procurement, installation, testing, commissioning, and handover phases.<br><br>Missions/Main Duties<br><br><ul><li>Lead the overall systems assurance function for the railway PMC assignment.</li><li>Develop and implement the project systems assurance strategy, plans, procedures, and reporting framework.</li><li>Oversee safety assurance, RAMS, verification and validation, and certification activities across all railway systems.</li><li>Ensure compliance with employer requirements, contract requirements, applicable codes, standards, and regulatory obligations.</li><li>Review design submissions, contractor deliverables, method statements, test procedures, and assurance documentation for completeness and compliance.</li><li>Manage the Hazard Log process and ensure hazards are identified, assessed, mitigated, tracked, and closed out appropriately.</li><li>Coordinate with design, interface, testing and commissioning, operations, maintenance, and project controls teams to ensure integrated assurance delivery.</li><li>Liaise with independent safety assessors, notified bodies where relevant, certification agencies, operators, and government authorities.</li><li>Support interface management across civil, architectural, track, signaling, telecom, power, depot, OCC, AFC, PSD, and other rail systems.</li><li>Monitor verification and validation activities and ensure traceability from requirements through design, testing, commissioning, and handover.</li><li>Provide assurance input into testing and commissioning readiness, trial running, operational readiness, and final acceptance.</li><li>Prepare and present technical reports, dashboards, risk registers, and executive updates to the client and senior project leadership.</li><li>Support bid preparation activities including technical proposals, resource planning, methodology statements, and identification of project-specific assurance risks.<br><br></li></ul>Profile/Skills<br><br>The ideal candidate will be a seasoned railway professional with extensive experience in systems assurance on large, complex rail or metro programs delivered under PMC, client, engineering consultancy, or major contractor environments. The candidate must be able to demonstrate leadership in multidisciplinary coordination and the practical application of railway assurance principles in major infrastructure projects.<br><br><ul><li>Bachelor’s degree in Engineering, Systems Engineering, Electrical Engineering, Mechanical Engineering, or a related discipline.</li><li>Master’s degree in a relevant field is preferred.</li><li>Professional certifications in safety, systems engineering, RAMS, or project management would be advantageous.</li><li>Minimum 20 years of total professional experience.</li><li>Extensive experience in railway, metro, LRT, high-speed rail, or other major transit projects.</li><li>Demonstrated experience in systems assurance management on large and complex railway projects.</li><li>Prior experience in a PMC environment or in a client-facing project management/oversight role is strongly preferred.</li><li>Gulf / Middle East experience is preferred, with familiarity with regional client, authority, and delivery environments considered a strong advantage.</li><li>Proven involvement in projects covering design, integration, testing and commissioning, safety assurance, and operational handover.</li><li>Strong knowledge of railway systems assurance methodologies and lifecycle assurance processes.</li><li>Good understanding of railway safety and RAMS standards, including relevant international frameworks such as CENELEC standards where applicable.</li><li>Strong grasp of system integration, interface management, verification, validation, and certification processes.</li><li>Familiarity with hazard identification techniques, safety cases, compliance management, and technical risk control.</li><li>Ability to review multidisciplinary rail design and assess assurance implications across interconnected systems.</li><li>Strong reporting, stakeholder management, and technical communication skills.</li><li>Ability to operate effectively in complex, multi-stakeholder, multicultural project environments.<br><br></li></ul>Systra is an equal opportunities company; this position is open to all applicants.<br><br>Workplace Type
Position Summary We are seeking a highly motivated and skilled HPC Computational Scientist to join our team. The successful candidate will be responsible for providing expert support in compiling, running, debugging, and optimizing internally developed codes on high-performance computing (HPC) systems, like Shaheen III CPUs and GPUs partitions. Provide a broad range of support for users of laboratory systems and their software applications. This includes but is not limited to:Directly supporting research and enablement activities on KSL HPC systems in computational science and engineering, big data analysis, artificial intelligence/machine learning, or any related field. Providing expertise in the area of HPC applications and libraries installation, porting, and performance tuning and optimization to run efficiently on CPU and GPU architectures Developing, delivering, updating, and supporting all aspects of training, user documentation, and internal documentation. HPC applications and software tools development as necessary to support enablement activities of research conducted by users on the KSL HPC clusters and supercomputer. Working closely with end users (faculty, researchers, collaboration partners, and industrial partners) to meet their research objectives in collaborative research projects.<br>Major Responsibilities – include but are not limited to - Support enablement activities for research work in computational science and engineering and data analysis including but not limited to:Provide timely and useful user support via telephone, walk-in, email, and ticketing system submissions for all types of inquiries. Maintain high customer service standards in dealing with and responding to user issues and questions. Installation, porting and tuning of high performance applications, tools and data analysis software stack Maintain scientific, technical and professional currency through collaboration, practice, training, conferences, independent learning, and other means. Maintain a broad knowledge of state-of-the-art computer technology, equipment, and systems and support benchmarking activities in the lab for future procurements. Review and prepare documentation for systems, tests and installation of software Provides individual and/or group instruction and training on topics of interest to the user community. Develop software tools and parallel application libraries as necessary to support the research projects in the cluster systems and subsystems. Develop software application benchmarks for periodic upgrades of laboratory systems. Articulate and pursue research activities aligned with the laboratory and with personal strengths and interests; pursue co-authorship of papers/presentations as appropriate; engage in scientific communication and outreach.<br>Competencies<br>Expertise in using or supporting computational science and engineering, data analysis, and artificial intelligence applications and libraries in different HPC environments. Demonstrated ability to support research activities in an HPC environment Demonstrated ability to work successfully in a highly collaborative research environment Proficiency in programming HPC applications and tools (e.g. Fortran, C/C++, Python, MPI, Open MP, CUDA, Open ACC, etc.). Track record of publications in computational science and engineering and data analysis journals and conferences Strong team player with a track record of initiative and responsiveness. Excellent analytical, problem solving and decision-making skills Creative and innovative individual Organizational understanding and global thinking Flexible and delivers high-quality results within deadlines Planning and organizational skills Has knowledge of commonly used concepts, practices, and procedures within the related field of expertise Knowledge of project management principles and practices Ability to work in teams and achieve results. The ability to handle multiple projects simultaneously. Ability to work effectively in multi-cultural environment Demonstrated ability to prepare written and to give oral reports in English Strong verbal and written communication skills in English<br>Qualifications Education requirement, minimum: Ph. D. in computer science, computational science and engineering or any closely related discipline.<br>Experience Experience requirement, minimum: Five years’s experience using and supporting large scale computing platforms and related subsystems. Some relevant experience in computational science and engineering or any closely related discipline Experience in parallel computing and with storage systems Previous research experience in one or more of the following areas is also required:Performance modeling including simulation or analytical modeling or tuning of HPC codes I/O, Data management, Data Compression Emerging architectures including heterogeneous computing, memory systems;Node-level programming environments with experience in CUDA, Open CL, Open ACC/Open MP compiler directives;Distributed system programming models like MPI, one-sided asynchronous programming models Experience with computing at scale is desired (for example, computing on a system of the Top500 list).
<h3 >About the Role</h3>
<p >Raya Logistic Services is seeking a full-time <strong >ERPNext Developer</strong> to join their team in <strong >Riyadh, Saudi Arabia</strong>. This role is focused on implementing, customizing, and maintaining the ERPNext platform across various business operations, including finance, procurement, inventory, manufacturing, HR, and sales. The successful candidate will be instrumental in building custom applications and integrating ERPNext with existing systems to ensure a stable, secure, and fast production environment.</p> <h3 >Role Context and Scope</h3>
<p >This position requires a developer who is proficient in both technical development and understanding business processes. The role involves writing clean Python and JavaScript code, as well as collaborating with business users to identify and resolve process inefficiencies. As part of a small IT team, the ERPNext Developer will own changes from requirement gathering through deployment and ongoing support, ensuring comprehensive management of the ERPNext platform.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Design and build custom apps, DocTypes, child tables, workflows, dashboards, print formats, notifications, and web forms on the Frappe framework.</li>
<li >Write server-side logic in Python and client-side behavior in JavaScript, including custom validations and automation.</li>
<li >Develop reports using Report Builder, Query Report, and Script Report as appropriate.</li>
<li >Configure role permissions, user permissions, and approval hierarchies, ensuring customizations are upgrade-safe.</li>
<li >Gather requirements from business users, conduct gap-fit analysis, and translate outcomes into technical specifications.</li>
<li >Configure and enhance modules such as Accounts, Buying, Selling & CRM, Stock, Manufacturing, Assets, Projects, HR & Payroll.</li>
<li >Replace manual processes with workflows, scripts, and scheduled jobs.</li>
<li >Execute data migration from legacy systems, including mapping, cleansing, bulk import, and reconciliation.</li>
<li >Deliver user training and maintain end-user documentation and Standard Operating Procedures (SOPs).</li>
<li >Build and consume REST APIs connecting ERPNext to external systems like banking portals, payment gateways, e-commerce, payroll, government e-invoicing platforms, and BI tools.</li>
<li >Work across JSON/XML payloads, webhooks, and authentication schemes including OAuth, JWT, API keys, and SFTP-based file exchange.</li>
<li >Diagnose integration failures, build appropriate retry and error handling, and keep interface documentation current.</li>
<li >Provide L2/L3 application support: triage tickets, reproduce issues, resolve root causes, and contribute to incident reviews.</li>
<li >Debug Python exceptions, JavaScript errors, failed background jobs, scheduler problems, and permission issues using relevant logs.</li>
<li >Optimize slow reports and transactions through query tuning, indexing, and schema review in MariaDB/PostgreSQL.</li>
<li >Maintain a working understanding of the ERPNext data model and the relationships between DocTypes.</li>
<li >Manage bench-based development, staging, and production environments: site creation, app installation, version upgrades, patches, backups, and restores.</li>
<li >Maintain the supporting stack including Linux, MariaDB, Redis, Nginx, Supervisor, ******, and background workers.</li>
<li >Work in Git with a defined branching and release process; prepare deployment and rollback plans and participate in code review.</li>
<li >Write tests using the Frappe testing framework and support user acceptance testing.</li>
<li >Apply secure coding practices, protect sensitive financial, payroll, employee, and customer data; support audit and change-management requirements.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent practical experience.</li>
<li >Minimum of <strong >3+ years of hands-on ERPNext / Frappe framework development</strong> experience.</li>
<li >Strong proficiency in <strong >Python</strong>; solid <strong >JavaScript (ES6), jQuery, HTML/CSS</strong>.</li>
<li >Working knowledge of the <strong >Frappe framework</strong>: ORM, hooks, scheduled jobs, background workers, the permission model, and the workflow engine.</li>
<li >Proficiency in <strong >MariaDB/PostgreSQL</strong>, including complex queries, joins, indexing, and performance tuning.</li>
<li >Experience developing and integrating <strong >REST APIs</strong>.</li>
<li >Familiarity with <strong >Linux command line and Git</strong>.</li>
<li >Understanding of core business processes in at least two of: general ledger, procure-to-pay, order-to-cash, inventory and warehousing, production planning, payroll, or asset management.</li>
<li >Clear written and spoken communication skills in <strong >English</strong> with both technical and non-technical stakeholders.</li>
</ul> <h3 >Preferred Qualifications</h3>
<ul >
<li >ERPNext / Frappe certification, or contributions to the ERPNext or Frappe open-source repositories.</li>
<li >Experience building a Frappe custom app from scratch.</li>
<li >Frappe UI / ***, or other modern JavaScript framework experience.</li>
<li >Knowledge of ERPNext v15+ architecture.</li>
<li >Experience with Docker, CI/CD pipelines, and cloud platforms (AWS, GCP, or Azure).</li>
<li >Regional compliance experience: VAT configuration, e-invoicing mandates, payroll compliance, end-of-service benefit calculations.</li>
<li >Experience with multi-company and multi-currency deployments.</li>
<li >Familiarity with BI tooling connected to ERP data (Power BI, Metabase, Grafana).</li>
</ul> <h3 >Application Information</h3>
<p >Raya Logistic Services offers a challenging opportunity for an ERPNext Developer to make a significant impact within a dynamic environment. This full-time position is based in Riyadh, Saudi Arabia.</p>
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<p ><a name="_Hlk189495630"></a><strong><span >Job Description </span></strong></p>
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<p ><span >Senior UI/UX Designer Engineer</span></p>
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<p ><strong><span >Division</span></strong></p>
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<td colspan="3" valign="top">
<p ><span dir="RTL" >-</span></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Department</span></strong></p>
</td>
<td valign="top">
<p ><span >Technology Excellence</span></p>
</td>
<td valign="top">
<p ><strong><span >Unit</span></strong></p>
</td>
<td colspan="3" valign="top">
<p ><span dir="RTL" >-</span></p>
</td>
</tr>
</tbody>
</table>
<p ><span > </span></p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td valign="top">
<p ><strong><span >ROLE PURPOSE</span></strong></p>
<p ><em><span >The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><span >To design and deliver end-to-end digital experiences across Business Products portfolios by translating business objectives, customer needs, and product requirements into user-centered, scalable, and visually compelling digital solutions. The role is responsible for supporting user research, UX design, UI development, design system adoption, and product experience optimization while ensuring consistency, usability, accessibility, and alignment with product and business objectives.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr >
<td colspan="2" valign="top">
<p ><strong><span >KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p>
<p ><em><span >This section describes <u>the principal outputs</u> required from the job.</span></em></p>
</td>
</tr>
<tr >
<td valign="top">
<p ><strong><span >Key Accountabilities</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Key Activities</span></strong></p>
</td>
</tr>
<tr >
<td >
<ol >
<li ><span >User Experience Analysis & Journey Design</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Map end-to-end user journeys and task flows across complex, multi-step, and multi-role experiences</span></li>
<li ><span >Identify pain points, gaps, and opportunities and propose improvements supported by research and data.</span></li>
<li ><span >Contribute to cross-product journey and service mapping.</span></li>
<li ><span >Facilitate workshops with relevant stakeholders to align on user needs and experience solutions.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="2">
<li ><span >Design System Ownership</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Contribute to and extend shared design systems through reusable components, patterns, and interaction guidelines.</span></li>
<li ><span >Ensure consistency across products while considering accessibility and usability standards.</span></li>
<li ><span >Work closely with Engineering teams to ensure accurate implementation and alignment between design and development libraries.</span></li>
<li ><span >Contribute to the continuous improvement and governance of the design system.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="3">
<li ><span >Product Partnership & Impact</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Translate business and product objectives into clear design solutions and alternatives.</span></li>
<li ><span >Communicate design rationale, trade-offs, and recommendations to Product, Business, Engineering, and senior stakeholders.</span></li>
<li ><span >Manage and prioritize design activities across concurrent projects.</span></li>
<li ><span >Define success measures and contribute to evaluating the impact of design decisions after launch.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="4">
<li ><span >Hands-On UX/UI Design & Craft</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Develop information architecture, wireframes, user flows, prototypes, and high-fidelity UI designs.</span></li>
<li ><span >Design complex, data-rich digital experiences including dashboards, portals, operational tools, control centers, booking and fulfillment platforms.</span></li>
<li ><span >Ensure production-ready designs address responsive behavior, accessibility, edge cases, and different interaction states.</span></li>
<li ><span >Use Figma and other professional UI/UX and visual design tools to deliver high-quality experiences.</span></li>
<li ><span >Provide design critique and support the development of junior designers.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="5">
<li ><span >Design-to-Development & Innovation</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Work closely with Engineering teams throughout the development lifecycle to ensure design intent is translated accurately into the final product.</span></li>
<li ><span >Understand design-to-development workflows and communicate effectively with technical teams.</span></li>
<li ><span >Stay up to date with emerging AI-powered design tools and apply relevant technologies to improve design workflows and outcomes.</span></li>
<li ><span >Explore innovative approaches to improve user experience, design efficiency, and product quality.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="6">
<li ><span >Policies, Processes & Procedures</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.</span></li>
<li ><span >Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.</span></li>
</ul>
</td>
</tr>
<tr >
<td >
<ol start="7">
<li ><span >Information Security</span></li>
</ol>
</td>
<td >
<ul >
<li ><span >Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.</span></li>
</ul>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="2" valign="top">
<p ><strong><span >JOB SPECIFICATIONS</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Academic and professional qualifications</span></strong></p>
</td>
<td valign="top">
<ul >
<li ><span >Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related field.</span></li>
<li ><span >Strong experience designing B2B and/or Government digital products, with exposure to complex, data-rich, and multi-role platforms</span></li>
<li ><span >Hands-on experience in user research, usability testing, and UX evaluation.</span></li>
<li ><span >Strong understanding of user-centered design, information architecture, responsive design, accessibility, and WCAG principles.</span></li>
</ul>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Years and Nature of Experience</span></strong></p>
</td>
<td valign="top">
<p ><span >3-5 years of professional experience in UI/UX, Product Design, or a related field.</span></p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0">
<tbody>
<tr>
<td colspan="3" valign="top">
<p ><strong><span >VERSION TRACKING</span></strong></p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Prepared by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >First review by:</span></strong></p>
</td>
<td colspan="2" valign="top">
<p > </p>
</td>
</tr>
<tr>
<td rowspan="3">
<p ><strong><span >Approved by:</span></strong></p>
</td>
<td valign="top">
<p ><strong><span >Name</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Signature</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
<tr>
<td valign="top">
<p ><strong><span >Date</span></strong></p>
</td>
<td valign="top">
<p > </p>
</td>
</tr>
</tbody>
</table>
<p > </p>
<p > </p>
</span>
<h3 >About SLS The Red Sea</h3>
<p >SLS The Red Sea, part of Accor's Ennismore lifestyle portfolio, is located on the Red Sea coast in Saudi Arabia. The resort features 150 guest rooms, five Food & Beverage venues, and a spa. It is recognized for its design and service standards. This is a full-time position.</p> <h3 >The Guest Service Centre Agent Role</h3>
<p >The Guest Service Centre Agent serves as a primary point of connection between guests and the hotel. This role involves managing communications, handling guest inquiries and requests efficiently, and providing accurate hotel information. The agent supports departmental communication to ensure a coordinated guest experience.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Handle internal and external guest communications promptly and professionally.</li>
<li >Serve as a central point of contact for guest inquiries, requests, and service needs throughout their stay.</li>
<li >Provide clear and accurate information regarding hotel facilities, dining, spa, activities, promotions, services, and local attractions.</li>
<li >Coordinate guest requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams.</li>
<li >Log, track, and follow up on guest requests to ensure timely completion.</li>
<li >Address guest feedback and concerns professionally, taking appropriate action and escalating matters when required.</li>
<li >Manage wake-up call requests accurately and follow established procedures for unanswered calls.</li>
<li >Transfer calls and communications accurately to the appropriate departments, guest rooms, or colleagues when required.</li>
<li >Support Front Office operations during night hours, including assisting with room availability and booking inquiries when required.</li>
<li >Respond calmly and efficiently to emergency communications and follow established hotel emergency procedures.</li>
<li >Maintain strict confidentiality and security when handling guest information and sensitive operational matters.</li>
<li >Accurately record guest messages, requests, service notes, and relevant information in Opera PMS and other designated hotel systems.</li>
<li >Review and maintain accurate guest information in hotel systems in accordance with established procedures.</li>
<li >Monitor communication systems and promptly report any technical issues to the Supervisor or Engineering team.</li>
<li >Maintain accurate daily logs and operational reports relating to guest requests, communications, and service performance.</li>
<li >Stay updated on daily arrivals, in-house VIPs, special occasions, events, hotel activities, and relevant operational information.</li>
<li >Promote appropriate hotel services and experiences based on guest needs and preferences.</li>
<li >Maintain a professional and organized Guest Service Centre environment and ensure all equipment is ready for operation.</li>
<li >Follow departmental Standard Operating Procedures (SOPs), service standards, training guidelines, handovers, and communication procedures.</li>
<li >Support the onboarding and cross-training of new colleagues when required.</li>
<li >Participate in departmental briefings, meetings, training, and continuous development activities.</li>
<li >Support additional Guest Service Centre, Front Office, and administrative duties as required by the Supervisor or Management team.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >High School Diploma or higher; a qualification in Hospitality, Guest Services, or a related field is preferred.</li>
<li >Minimum of 1–2 years of experience in Guest Services, Front Office, Call Centre, PBX, or a similar guest-facing role, preferably within a luxury or lifestyle hotel.</li>
</ul> <h3 >Required Skills and Attributes</h3>
<ul >
<li >Excellent command of spoken and written English, with a clear, confident, and professional telephone manner.</li>
<li >Proficiency in Microsoft Office and Opera PMS; experience with hotel communication or guest request management systems is an advantage.</li>
<li >Strong guest service, communication, and interpersonal skills with a professional approach.</li>
<li >Ability to multitask, prioritize, and respond efficiently in a fast-paced environment.</li>
<li >Attention to detail with a strong commitment to guest privacy and confidentiality.</li>
<li >Strong coordination and follow-up skills, with the ability to communicate effectively across hotel departments.</li>
<li >Flexible and composed under pressure.</li>
<li >Comfortable working effectively within a diverse and multicultural team environment.</li>
</ul> <h3 >Application Information</h3>
<p >This full-time position offers an opportunity to contribute to the guest experience at SLS The Red Sea.</p>
<p>At SLS The Red Sea , every interaction is an opportunity to create a memorable guest experience. As a Guest Service Centre Agent , you will be a central point of connection between our guests and the hotel delivering warm, confident, and seamless communication while ensuring every request is handled with care, efficiency, and the distinctive personality of SLS. From assisting with guest inquiries and coordinating service requests to providing hotel information and supporting communication across departments, you will play an essential role in making the guest journey effortless. With attention to detail, strong communication, and a genuine passion for hospitality, you will ensure every interaction reflects the bold, elevated, and service-driven spirit of SLS The Red Sea .</p><p>Key Responsibilities</p><ul><li>Handle internal and external guest communications promptly and professionally, maintaining a warm and engaging SLS tone.</li><li>Serve as a central point of contact for guest inquiries, requests, and service needs throughout their stay.</li><li>Provide clear and accurate information about hotel facilities, dining, spa, activities, promotions, services, and local attractions.</li><li>Coordinate guest requests with relevant departments, including Housekeeping, Engineering, Room Service, Front Office, and other operational teams.</li><li>Log, track, and follow up on guest requests to ensure timely completion and a seamless guest experience.</li><li>Handle guest feedback and concerns professionally, taking appropriate action and escalating matters when required.</li><li>Manage wake-up call requests accurately and follow established procedures for unanswered calls.</li><li>Transfer calls and communications accurately to the appropriate departments, guest rooms, or colleagues when required.</li><li>Support Front Office operations during night hours, including assisting with room availability and booking inquiries when required.</li><li>Respond calmly and efficiently to emergency communications and follow established hotel emergency procedures.</li><li>Maintain strict confidentiality and security when handling guest information and sensitive operational matters.</li><li>Accurately record guest messages, requests, service notes, and relevant information in Opera PMS and other designated hotel systems.</li><li>Review and maintain accurate guest information in hotel systems in accordance with established procedures.</li><li>Monitor communication systems and promptly report any technical issues to the Supervisor or Engineering team.</li><li>Maintain accurate daily logs and operational reports relating to guest requests, communications, and service performance.</li><li>Stay updated on daily arrivals, in-house VIPs, special occasions, events, hotel activities, and relevant operational information.</li><li>Promote appropriate hotel services and experiences based on guest needs and preferences.</li><li>Maintain a professional and organized Guest Service Centre environment and ensure all equipment is ready for operation.</li><li>Follow departmental SOPs, service standards, training guidelines, handovers, and communication procedures.</li><li>Support the onboarding and cross-training of new colleagues when required.</li><li>Participate in departmental briefings, meetings, training, and continuous development activities.</li><li>Support additional Guest Service Centre, Front Office, and administrative duties as required by the Supervisor or Management team.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>High School Diploma or higher; a qualification in Hospitality, Guest Services, or a related field is preferred.</p><p>Minimum 1 2 years of experience in Guest Services, Front Office, Call Centre, PBX, or a similar guest-facing role, preferably within a luxury or lifestyle hotel.</p><p>Excellent command of spoken and written English is essential, with a clear, confident, and professional telephone manner.</p><p>Proficiency in Microsoft Office and Opera PMS; experience with hotel communication or guest request management systems is an advantage.</p><p>Strong guest service, communication, and interpersonal skills with a warm and professional approach.</p><p>Ability to multitask, prioritize, and respond efficiently in a fast-paced environment.</p><p>Excellent attention to detail with a strong commitment to guest privacy and confidentiality.</p><p>Strong coordination and follow-up skills, with the ability to communicate effectively across hotel departments.</p><p>Proactive, flexible, and composed under pressure, with a genuine passion for delivering exceptional guest experiences.</p><p>Comfortable working effectively within a diverse and multicultural team environment.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>1 Oversee all aspects of financial accounting process & transactions under his/her responsibility, timely and accurate month-end and year-end closing processes and proper general ledger maintenance.<br> 2 Preparation of accurate and timely financial reports for the business unit within the Division.<br> 3 Conduct regular review and analysis of transactions to detect incorrect/unusual recordings avoiding surprises.<br> 4 Prepare and analyze financial statements, variance analysis, and other financial reports for senior management and stakeholders.<br> 5 Ensure transactions are recorded accurately ensuring proper validation.<br> Making month end provisions and accruals for services/products received but not invoiced.<br> Ensure the principle of matching cost with revenue.<br> 6 Ensuring 3-way validation of invoices prior to booking and payment processing.<br> 7 Develop strategic relationship with all stakeholders.<br> Providing insights to senior management to support strategic decision-making.<br> 8 Identifying and driving cost saving initiatives including finance charges.<br> 9 Participating in the budgeting process for the division, working closely with FPM & department heads.<br> 10 Develop and implement financial policies & procedures and ensure compliance.<br> 11 Establishing and maintaining internal control procedures to safeguard company assets and ensure compliance with accounting standards (such as IFRS/GAAP) and regulations.<br> 12 Identifying and assessing financial risks faced by the division, such as currency risk, interest rate risk, and credit risk.<br> Implementing strategies to mitigate these risks.<br> 13 Overseeing the implementation and maintenance of financial systems and software to streamline processes and enhance efficiency.<br> Drive process improvements and automation initiatives to enhance efficiency and effectiveness.<br> 14 Contributing to the development of the group's financial strategy and objectives.<br> Providing recommendations to improve financial performance and optimize resource allocation.<br> 15 Communicating financial information effectively to stakeholders, including senior management.<br> 16 Monitor and analyze financial performance against budget and forecast, identifying areas for improvement, and implementing corrective actions as needed.<br> 17 Collaborate with cross-functional teams to support business initiatives and strategic projects, providing financial expertise and guidance.<br> 18 Coordinate with external and internal auditors to facilitate the audit process and ensure timely completion of audit deliverables.<br> 19 Evaluating investment opportunities and capital expenditure projects within the division.<br> Conducting cost-benefit analysis and providing recommendations to senior management.<br> 20 Leading and managing the finance team within the division.<br> Providing guidance, training, and support to ensure the team's effectiveness and professional development 21 Knowledge of preparing and Reporting of ZAKAT, Tax, monthly VAT in Saudi Arabia 22 Preferable knowledge of Agricultural business, Animal Feed manufacturing and Poultry farms.<br> Professional qualification like ACA, CPA, ACCA, CIMA Minimum of 10 years of progressive experience in accounting and finance roles, with at least 5 years in a managerial or leadership position.<br> Preferable experience in Agriculture , Poultry Farm business.<br> Job-specific Skills and Competencies 1.<br> Thorough knowledge of accounting principles, practices, and regulations, with experience in financial reporting, auditing, and internal controls.<br> 2. Strong analytical skills and attention to detail, with the ability to interpret complex financial data and make informed decisions.<br> 3. Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels of the organization.<br> 4. Proven leadership abilities, with a track record of building and motivating high-performing teams.<br> 5. Advanced proficiency in Excel, words, power point; experience with ERP systems preferred.<br> 6. Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.<br> 7. Strong problem-solving skills and a proactive, results-oriented mindset.<br> 8. High level of integrity, ethics, and professionalism.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
2+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life through bold ideas, meaningful collaboration, and a deep sense of purpose. Following FAENA Buenos Aires, Miami Beach and New York City, we are now expanding to the Kingdom of Saudi Arabia, Faena The Red Sea will mark a new chapter visionary in spirit, exceptional in execution. We re building more than a hotel; we re shaping a world of beauty, wonder, and connection. If you re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p><p>As Director of Revenue at Faena The Red Sea, you will be pivotal in driving strategic revenue management initiatives across the portfolio. Your insights and leadership will directly influence demand optimization, pricing strategies, and financial performance, helping us deliver on our promise of exceptional luxury and guest experiences.</p><p>Key Responsibilities:</p><ul><li>Monitor and support Faena Hotels by analyzing group and transient business trends over a five-year horizon, ensuring measurable improvements in demand, availability, and revenue.</li><li>Deliver critical, data-driven analysis on short-term revenue impacts, influencing occupancy, average daily rate (ADR), and overall rooms profitability within the 53-week operational period.</li><li>Engage actively in daily revenue meetings, sales strategy sessions, and property visits to ensure alignment and agile response to market conditions.</li><li>Analyze STAR Reports and RevPAR index changes, applying insights to forecast trends and guide revenue strategies.</li><li>Develop and share revenue management best practices that enhance portfolio-wide performance.</li><li>Stay attuned to industry, market, and economic trends, communicating findings to leadership and guidance teams.</li><li>Partner with marketing to drive demand during low periods through targeted campaigns and strategic offers that boost bookings and revenue.</li><li>Lead monthly forecast reviews with a goal of maintaining forecast accuracy within 5% across all properties.</li><li>Support the annual operating plan and develop an annual revenue management strategy aligned with Faena s vision.</li><li>Cultivate relationships with brand partners, ownership, third-party online travel agencies, and industry groups like HSMAI and local educational institutions.</li><li>Support high-level displacement analysis and revenue decisions for group business, including extended stays.</li><li>Guide the annual RFP process with strategic insights and oversight.</li><li>Train sales and front office teams on revenue management principles and tools, empowering them to maximize revenue potential.</li><li>Champion the effective use of revenue management technology across all properties and brands within the portfolio.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Proven experience (minimum 7 10 years) in Revenue Management within luxury or lifestyle hospitality brands, preferably managing multi-property portfolios.</p><p>Strong expertise in forecasting, pricing strategies, and demand management to maximize RevPAR and overall revenue performance.</p><p>Proficient in revenue management systems such as IDeaS, Duetto, or similar platforms, along with hotel PMS and CRM tools.</p><p>Data-driven mindset, with the ability to analyze STAR reports, market trends, and financial data to inform strategic decisions and revenue plans.</p><p>Collaborative team player with excellent communication and stakeholder management skills, capable of working cross-functionally with sales, marketing, and operations teams.</p><p>Demonstrated leadership abilities, with experience training and mentoring teams to enhance revenue management knowledge and capabilities.</p><p>Deep understanding of market dynamics in the Middle East and Saudi Arabia is highly desirable.</p><p>Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.</p><p>Exceptional problem-solving and strategic thinking skills, with attention to detail and a results-oriented approach.</p><p>Knowledge of hospitality industry standards, brand positioning, and guest experience excellence.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Position Summary:</strong></p><br><p>As a Business Development Manager for Flow Controls in the Power & Water industry, you will play a key role in expanding Emerson’s presence across the Middle East and Africa (MEA). You will collaborate closely with regional sales teams to strengthen market participation, drive growth across key business opportunities, and position Emerson as a trusted partner in delivering value-driven solutions for Power & Water customers.</p><br><p><strong>In This Role, Your Responsibilities Will Be:</strong></p><br><ul><li>Develop and execute a strategic growth plan to expand market presence across Power & Water sectors in MEA</li><li>Monitor industry trends, investments, and emerging technologies, and share insights with internal teams</li><li>Build strong relationships with customers, positioning Emerson as a trusted advisor</li><li>Drive booking targets and support the achievement of commercial objectives across key business opportunities</li><li>Lead and manage monthly performance reviews and track progress on strategic initiatives</li><li>Understand customer needs and identify tailored solutions and value propositions</li><li>Partner with regional sales teams to pursue and convert new business opportunities</li><li>Collaborate with global teams to align on solutions, innovation, and market trends</li><li>Provide technical and application expertise during sales pursuits</li><li>Deliver technical training to internal teams and customers</li><li>Review customer specifications to ensure alignment with international standards and avoid competitive bias</li><li>Support sales teams in optimizing technical and commercial proposals</li><li>Adhere to Health, Safety & Environment policies as laid by the organization.</li></ul><p><strong>Who You Are:</strong></p><br><p>You consistently focus on understanding customer needs and delivering solutions that create meaningful value. You take proactive steps to identify opportunities and act with urgency to achieve goals. You build strong, collaborative relationships across teams and adapt effectively when navigating complex challenges. You think strategically, using insights and planning to drive sustainable growth and deliver impactful results.</p><br><p><strong>For This Role, You Will Need:</strong></p><br><ul><li>Proven experience in business development or sales within the Power & Water industry</li><li>Strong understanding of market dynamics, customer applications, and industry requirements</li><li>Experience working with valve or flow control technologies</li><li>Ability to travel across the MEA region as required</li><li>Degree in mechanical engineering, instrumentation engineering, or a related technical discipline</li><li>Strong communication skills in English</li></ul><p><strong>Preferred Qualifications That Set You Apart:</strong></p><br><ul><li>Experience in control valve sizing, selection, maintenance, or troubleshooting</li><li>Exposure to complex or critical service applications within Power & Water industries</li><li>Advanced business education (such as an MBA)</li><li>Multilingual capabilities, including Arabic</li></ul><p> <strong>Our Culture & Commitment to You!</strong></p><br><p> At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.</p><br><p> We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.</p><br><p> Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training. </p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>General Summary Qiddiya City is an exciting new destination city right on the doorstep of Riyadh, Kingdom of Saudi Arabia.<br> The city plan will include 25 distinct masterplan districts across sports, entertainment, arts and culture, and mixed-use areas, residential communities and nature.<br> Qiddiya City will eventually be home to more than 600,000 residents and host millions of visitors and experience seekers yearly.<br> The Sales and Leasing Performance Unit (PLU) within Qiddiya is responsible for developing best practice sales and leasing standards and expertise within the organisation.<br> At the heart of this unit sits the Qiddiya Real Estate LearnLab (QREL), a digital-first, gamified learning academy, designed to drive measurable commercial capability development across the Sales and Leasing function.<br> The Senior Specialist – Training Administration role reports directly to the Senior Manager, Digital Systems.<br> This role is the operational backbone of the learning platform, aimed at ensuring that learners are correctly configured, content is accurately published and maintained, training schedules are coordinated, and learning data is surfaced in a meaningful and timely way through dashboards and reporting.<br> About the Role/Project Scope This is a highly organised, detail-oriented, and platform management role that requires a strong working knowledge of LMS/LXP administration, digital content authoring, data and dashboard management, and learner coordination.<br> The Senior Specialist – Training Administration will work closely with the other teams of the Qiddiya Real Estate LearnLab (QREL) to ensure the platform runs smoothly, learners receive a seamless experience, and senior stakeholders have the operational data it needs to make informed decisions.<br> Key Responsibilities LMS/LXP Administration and Learner Account Management • Serve as the day-to-day LMS/LXP administrator for the Qiddiya Real Estate LearnLab online academy, managing all learner-facing configuration across internal and external learner audience.<br> • Create, manage, and maintain learner accounts in Qiddiya’s LMS/LXP, including user provisioning, role assignment, cohort allocation, and access management across all active learning programmes.<br> • Process new learner onboarding requests, ensuring accurate data entry, correct role tagging, and timely account activation so that learners can access their assigned programmes without delay.<br> • Manage learner enrollments, unenrollment, and transfers between programmes and cohorts in Qiddiya’s LMS/LXP, maintaining an accurate and up-to-date learner register at all times.<br> • Configure and maintain smart groups, learning paths, and auto-enrolment rules within Qiddiya’s LMS/LXP to ensure learners are automatically directed to the correct content based on their role, BU, and cohort.<br> • Administer completion certificates and badge awards within Qiddiya’s LMS/LXP, ensuring all gamification mechanics including points allocation, badge triggers, and leaderboard entries fire correctly and are verified against test results.<br> • Troubleshoot learner access issues, SCORM loading errors, completion tracking failures, and platform navigation problems, escalating to the Senior Manager, Digital Systems where platform-level resolution is required.<br> • Maintain the QREL learner database as a live and accurate record, auditing regularly for duplicate accounts, inactive users, or misassigned roles.<br> Training Schedule Coordination and Programme Administration • Coordinate and manage the QREL training calendar, scheduling live learning sessions, instructor-led workshops, onboarding events, and assessment windows across all cohorts and BU audiences.<br> • Send calendar invitations, pre-session communications, joining instructions, and preparation materials to learners and facilitators ahead of scheduled training sessions.<br> • Track attendance and participation for all live and scheduled training events, maintaining accurate session records and flagging non-attendance to the relevant Anchor or BU lead.<br> • Coordinate logistics for in-person training sessions including room booking, materials preparation, equipment checks, and facilitator support where required.<br> • Maintain a forward-looking training schedule that is shared with the DS team, Learner Experience team, Programs team, and relevant BU stakeholders on a regular basis.<br> • Manage training waitlists, cohort capacity, and scheduling conflicts, escalating prioritisation decisions to the Senior Manager, Digital Systems where required.<br> • Support post-training administration including assessment distribution, feedback survey deployment, and completion record updates in Qiddiya’s LMS/LXP following live sessions.<br> Content Authoring and Publishing in LMS/LXP • Author, build, and publish learning content within Qiddiya’s LMS/LXP using the platform's native authoring tools, including course builder, module cards, scenario cards, question cards, survey cards, and reflection prompts.<br> • Support the production of bite-sized digital learning assets in LMS/LXP including knowledge checks, pre-assessments, placement tests, and spaced repetition review cards aligned to the QREL content architecture.<br> • Apply and maintain the QREL metadata taxonomy across all published content in LMS/LXP, ensuring every module carries the correct realm tag, skill tag, language tag, audience tag, and content type classification.<br> • Manage content version control in LMS/LXP, archiving outdated or superseded modules correctly to protect completion records and learner history while keeping the active content catalogue clean and accurate.<br> • Conduct regular content audits within the LMS/LXP catalogue to identify and resolve tagging errors, broken SCORM links, incorrect completion criteria, or sequencing issues.<br> • Coordinate with the Programs team and Accenture on the timely receipt of SCORM files, reviewing each upload against the content acceptance criteria before publishing to the live environment.<br> Dashboard Management and Reporting • Build, maintain, and update QREL learning dashboards within LMS/LXP Insights and Power BI, ensuring that real-time and periodic reports are available to the DS team, Learner Experience team, BU Training Leads, and senior stakeholders.<br> • Produce regular operational reports covering learner completion rates, module engagement, assessment scores, at-risk learner flags, and platform activity volumes, distributing these to the relevant stakeholders on an agreed reporting cadence.<br> • Monitor Qiddiya’s LMS/LXP Insights on a daily and weekly basis, identifying completion gaps, engagement drops, or data anomalies and escalating to the Senior Manager, Digital Systems with a clear summary and recommended action.<br> • Maintain the four-view QREL reporting suite — Learning Administrator, BU Training Lead, Senior Stakeholders, and Performance Team — ensuring dashboards are accurate, up to date, and aligned to the agreed KPI framework.<br> • Track and report on platform health metrics including login frequency, session duration, active learner counts, at-risk content flags, and notification open rates, providing weekly summaries to the Senior Manager, Digital Systems.<br> • Ensure all learner data and reporting outputs are handled in accordance with QREL data governance standards and Qiddiya's data privacy requirements.<br> Stakeholder Coordination and Communication • Act as the first point of contact for learner queries, access issues, and platform questions, responding promptly and escalating to the Manager/Senior Manager, Digital Systems and or other teams respectively, where platform-level intervention is needed.<br> • Liaise with BU Training Leads and Anchors to communicate training schedules, completion deadlines, assessment requirements, and learner progress updates on a regular basis.<br> • Coordinate with the Learner Experience (LX) team to ensure learner-facing communications, including launch announcements, welcome messages, and campaign content, are aligned to the QREL brand and distributed through the correct channels.<br> • Work closely with the Programs and LX teams to ensure content is published correctly, learner pathways are configured accurately, and the learner experience is delivered consistently across every cohort and learning area.<br> • Support the Senior Manager, Digital Systems in preparing materials, data summaries, and status updates for internal meetings, Steerco sessions, and vendor reviews.<br> Skills and Attributes required/ desired Essential (must have to perform the role): • Bachelor's degree in Business Administration, Information Technology, Learning and Development, Education, or a related field.<br> • Minimum 3 to 5 years of professional experience in a learning administration, LMS/LXP management, or digital learning operations role, preferably in a large organization.<br> • Demonstrated working knowledge in managing a LMS/LXP (for examples Sana, Cornerstone, etc), including learner account management, content publishing, enrolment configuration, and reporting.<br> • Experience uploading, configuring, and troubleshooting SCORM content within an LMS/LXP environment.<br> • Proficiency in building and maintaining dashboards and reports using LMS/LXP Insights, Power BI, or equivalent data visualisation tools.<br> • Strong organisational skills with a high degree of accuracy and attention to detail in data entry, account management, and content configuration.<br> • Working knowledge of digital learning authoring tools (Articulate/Elucidat/Mindsmith/Genially/iSpring/etc) or equivalent • Excellent written and verbal communication skills in English.<br> Arabic proficiency is an advantage.<br> • Strong interpersonal skills with the ability to coordinate effectively across multiple teams and stakeholders.<br> • Ability to manage multiple workstreams simultaneously and prioritise effectively in a fast-paced environment.<br> • High proficiency in Microsoft 365 including SharePoint, Teams, Excel, and PowerPoint.<br> Desirable (advantageous): • Prior experience working within a Sales and Leasing, real estate, or commercial capability development environment.<br> • Familiarity with gamification mechanics in a learning platform context, including points, badges, leaderboards, and progress-based unlocking.<br> • Experience producing or administering bilingual English and Arabic learning content, including familiarity with right-to-left formatting and Arabic SCORM testing.<br> • Experience working within a parent-child LMS/LXP node structure or multi-entity learning environment.<br> Preferred Background and experience • Proven track record as an LMS/LXP administrator in a mid-to-large organisation, managing learner populations across multiple cohorts, business units, or geographies.<br> • Experience managing LMS/LXP or an equivalent platform as a named administrator, with responsibility for end-to-end platform governance including user management, content publishing, and reporting.<br> • Background in digital learning operations, with hands-on experience building and publishing content using native LMS authoring tools and SCORM-based modules.<br> • Demonstrated experience producing and managing learning dashboards and data reports for multiple stakeholder audiences.<br> • Track record of coordinating training schedules and programme logistics across a large and geographically distributed learner population.<br> Experience working within a structured content governance and metadata tagging framework.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<p><strong>Position Overview</strong> We are seeking a friendly, organized, and dependable Customer Service Representative Admin to join our remote team. This entry-level position combines customer service with administrative support, including responding to customer inquiries, updating records, processing routine requests, entering data, and maintaining organized documentation. The ideal candidate communicates professionally, pays close attention to detail, and is comfortable using computers, email, chat, spreadsheets, and online systems. Previous professional customer service or administrative experience is not required. Training and ongoing guidance will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position.</p><p><strong><br></strong></p><p><strong><br></strong></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Service & Support</strong></p><ul><li>Respond to customer questions through email, chat, phone, or approved support channels.</li><li>Provide clear and professional information regarding routine products, services, accounts, or requests.</li><li>Assist customers with general questions and basic service concerns.</li><li>Follow established procedures when resolving routine issues.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide customers with accurate next steps and available solutions.</li><li>Follow up on open requests when necessary.</li><li>Escalate complex, sensitive, or unresolved concerns to the appropriate team.</li><li>Maintain a courteous and helpful customer experience.</li></ul><p><strong>Administrative Support</strong></p><ul><li>Provide routine administrative assistance to supervisors and team members.</li><li>Process forms, requests, and general business documentation.</li><li>Prepare and update spreadsheets, trackers, contact lists, and administrative logs.</li><li>Organize digital files and shared folders.</li><li>Route information and requests to appropriate departments.</li><li>Assist with routine email and inbox management.</li><li>Track assigned administrative tasks and deadlines.</li><li>Support additional clerical projects as needed.</li></ul><p><strong>Data Entry & Record Maintenance</strong></p><ul><li>Enter and update customer information in approved company systems.</li><li>Maintain accurate customer profiles, notes, and service records.</li><li>Record customer interactions, requests, and resolutions.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Make routine corrections when authorized.</li><li>Maintain organized electronic records.</li><li>Perform basic data-quality checks.</li></ul><p><strong>Customer Request Processing</strong></p><ul><li>Review and process routine customer requests according to established procedures.</li><li>Verify that required information has been provided.</li><li>Update the status of requests in internal systems.</li><li>Track outstanding requests requiring follow-up.</li><li>Coordinate with internal departments when additional assistance is required.</li><li>Notify customers of routine updates or next steps when appropriate.</li><li>Escalate requests requiring specialized approval or support.</li></ul><p><strong>Documentation & File Management</strong></p><ul><li>Upload, label, categorize, and organize digital documents.</li><li>Maintain electronic filing systems.</li><li>Review documents for completeness and basic accuracy.</li><li>Follow established file-naming and storage procedures.</li><li>Retrieve authorized customer or business records when requested.</li><li>Maintain templates, forms, and reference materials.</li><li>Protect confidential customer and company information.</li></ul><p><strong>Communication & Team Coordination</strong></p><ul><li>Communicate professionally through email, chat, phone, and virtual meetings.</li><li>Provide status updates regarding assigned work.</li><li>Coordinate routine information with other departments.</li><li>Participate in virtual training, meetings, and coaching sessions.</li><li>Ask for clarification when instructions or customer information are incomplete.</li><li>Report recurring customer concerns or administrative issues.</li><li>Maintain dependable communication while working remotely.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Professional and courteous customer-service approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine customer and administrative requests.</li><li>Basic problem-solving skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Customer service or customer support. Administrative or clerical responsibilities. Microsoft Word, Excel, and Outlook. Google Docs, Sheets, Drive, and Gmail. CRM or customer-support platforms. Ticketing or help-desk systems. Data entry and record maintenance. Email, chat, or phone-based customer support. Digital document-management systems. Remote communication and collaboration tools.</li><li>Experience gained through internships, volunteer work, academic projects, retail, hospitality, call centers, office support, or other customer-facing environments may also be considered relevant.</li></ul><p><strong>Ideal Candidate</strong></p><ul><li>You may be a strong fit if you: Enjoy helping customers and solving routine problems. Communicate clearly, patiently, and professionally. Are organized and detail-oriented. Are comfortable working with computers and online systems. Can handle customer service and administrative responsibilities. Can manage multiple requests while maintaining accuracy. Follow established procedures carefully. Work effectively and independently in a remote environment. Are willing to learn new software and processes. Can handle confidential information responsibly. Are interested in developing experience in customer service, administration, or business operations.</li><li>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service or administrative role are encouraged to apply.</li></ul>
<p>Position Overview We are seeking a friendly, dependable, and customer-focused Customer Support Specialist to join our remote team. In this role, you will assist customers with questions, account inquiries, service requests, basic troubleshooting, and general support while delivering a professional and positive customer experience. You will communicate with customers through approved channels such as email, chat, phone, or support platforms while documenting interactions and coordinating with internal teams when additional assistance is required. Previous professional customer support experience is not required. Training and guidance will be provided to qualified candidates. This opportunity is ideal for individuals with strong communication skills, patience, attention to detail, and an interest in developing experience in customer service and business operations.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond to customer questions and service requests in a professional and timely manner.</li><li>Assist customers with general account, product, service, or order-related inquiries.</li><li>Provide clear and accurate information using approved company resources.</li><li>Guide customers through basic troubleshooting or standard procedures.</li><li>Help resolve routine concerns while maintaining a positive customer experience.</li><li>Escalate complex or sensitive issues to the appropriate team member.</li><li>Follow up on open requests when necessary.</li><li>Maintain a helpful, respectful, and professional approach during customer interactions.</li></ul><p>Email, Chat & Phone Support</p><ul><li>Communicate with customers through email, live chat, phone, or other approved channels.</li><li>Respond using established procedures, templates, and company guidelines.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide clear instructions and next steps.</li><li>Maintain professional written and verbal communication.</li><li>Handle multiple conversations or requests while maintaining accuracy.</li><li>Route inquiries to the appropriate department when necessary.</li></ul><p>Customer Records & Documentation</p><ul><li>Document customer interactions accurately in company systems.</li><li>Update customer profiles, notes, and support records.</li><li>Maintain accurate records of requests, resolutions, and follow-up activities.</li><li>Review information for completeness before closing support requests.</li><li>Categorize and organize support cases according to established procedures.</li><li>Protect confidential customer and company information.</li></ul><p>Issue Resolution</p><ul><li>Identify customer concerns and determine appropriate next steps.</li><li>Use available resources to resolve routine questions and problems.</li><li>Research basic account or service information when authorized.</li><li>Coordinate with internal teams to resolve issues requiring additional support.</li><li>Escalate technical, billing, account, or policy-related concerns appropriately.</li><li>Keep customers informed when additional review is required.</li><li>Follow established procedures for complaints and service concerns.</li></ul><p>Administrative Support</p><ul><li>Perform routine data entry and record updates.</li><li>Maintain customer contact information and support documentation.</li><li>Process basic forms and administrative requests.</li><li>Update spreadsheets, trackers, and internal logs when assigned.</li><li>Assist with organizing customer-related documentation.</li><li>Support additional customer service and administrative projects as needed.</li></ul><p>Team Communication</p><ul><li>Communicate regularly with supervisors and team members.</li><li>Participate in virtual meetings, training sessions, and coaching.</li><li>Provide updates regarding unresolved customer requests.</li><li>Ask for assistance when procedures or instructions are unclear.</li><li>Share recurring customer concerns with appropriate team members.</li><li>Collaborate with colleagues to maintain consistent service standards.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer proficiency.</li><li>Strong written and verbal communication skills.</li><li>Professional and courteous communication style.</li><li>Good listening and problem-solving abilities.</li><li>Strong attention to detail.</li><li>Good organizational and time-management skills.</li><li>Ability to follow established policies and procedures.</li><li>Ability to learn new software and customer support systems.</li><li>Ability to manage multiple routine requests.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Ability to handle confidential information responsibly.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><p>Previous professional experience is not required.</p><p>Familiarity with any of the following may be helpful:</p><ul><li>Customer service or customer support.</li><li>Email, chat, or phone-based communication.</li><li>Microsoft Office or Google Workspace.</li><li>CRM or customer support platforms.</li><li>Ticketing or help desk systems.</li><li>Data entry and administrative support.</li><li>Retail, hospitality, call center, or service-related work.</li><li>Remote communication and collaboration tools.</li></ul><p>Internships, volunteer experience, academic projects, retail work, hospitality experience, and other customer-facing responsibilities may also be considered relevant.</p><p>Skills & Competencies</p><ul><li>Customer Focus: Maintain a helpful and professional approach while working to understand and address customer needs.</li><li>Communication: Explain information clearly and professionally through written and verbal channels.</li><li>Problem Solving: Identify routine issues, use available resources, and determine appropriate next steps.</li><li>Attention to Detail: Maintain accurate customer records and carefully review information.</li><li>Organization: Manage multiple customer requests, follow-ups, and administrative responsibilities.</li><li>Patience & Professionalism: Remain courteous and composed when assisting customers with questions or concerns.</li><li>Adaptability: Learn new systems, products, procedures, and support processes.</li><li>Confidentiality: Protect customer and company information according to established requirements.</li></ul><p>Ideal Candidate</p><p>You may be a strong fit if you:</p><ul><li>Enjoy helping people and solving problems.</li><li>Communicate clearly and professionally.</li><li>Are patient, dependable, and organized.</li><li>Have strong attention to detail.</li><li>Are comfortable using computers and learning new software.</li><li>Can manage multiple customer requests efficiently.</li><li>Work effectively and independently in a remote environment.</li><li>Remain professional when handling challenging situations.</li><li>Follow procedures while using good judgment.</li><li>Are interested in developing a career in customer support, administration, or business operations.</li></ul><p>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer support position are encouraged to apply.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? If yes, then this is the job you're looking for , webook.com is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.</p><p>Job Overview: The PMO Lead directly leads the Project Manager team within the Business Solutions Department and is accountable for portfolio governance, delivery compliance, and PMO framework maturity across all concurrent projects. The PMO Lead sets the delivery standard, coaches the PM team to that standard, and governs how every project is initiated, run, escalated, and closed. As the line manager for the PM team, this role combines people leadership with structural PMO ownership, building the Center of Excellence, driving standardised controls, and producing the executive-ready reporting that gives the Director and CCO full portfolio visibility. A core outcome is ensuring projects consistently meet or outperform pre-estimated budgets through baseline discipline, change control enforcement, and early financial intervention.</p><p>Key Responsibilities:</p><p>1) PM Team Leadership & Performance Management</p><ul><li>Directly manage the BSD Project Manager team: set performance expectations, conduct regular 1:1s, deliver performance reviews, and support professional development.</li><li>Assign and balance project workload across the PM team based on complexity, capacity, and growth objectives, ensuring no PM is over-extended and every project has appropriate coverage.</li><li>Coach PMs on methodology, stakeholder management, scope control, and delivery discipline, raising the standard of craft, not just compliance.</li><li>Onboard new Project Managers into the BSD delivery model: governance expectations, tooling, reporting cadence, and stakeholder engagement standards.</li><li>Act as the first escalation point for PM-level issues: unblock delivery problems, mediate stakeholder conflicts, and provide senior judgment on complex scope or schedule decisions.</li></ul><p>2) PMO Governance & Delivery Assurance</p><ul><li>Own and enforce the end-to-end PMO governance model: stage gates (G0 G5), minimum project artifacts, Director approval workflows, and escalation paths.</li><li>Run delivery assurance reviews (health checks, compliance audits, and quality checkpoints) and drive corrective actions where projects deviate from standards.</li><li>Ensure consistent application of governance across all project archetypes (white-label, grey-label, integration, hybrid) while keeping controls pragmatic and execution-friendly.</li><li>Chair the Change Control Board: intake, impact assessment, approval or rejection, re-baselining, and communication to all affected stakeholders.</li></ul><p>3) PMO Framework Ownership & Continuous Improvement</p><ul><li>Maintain and continuously optimise the BSD PMO framework: project lifecycle, standards, templates, toolkits, and playbooks, serving as the single source of truth for how delivery is run.</li><li>Identify and eliminate systemic delivery breakdowns: scope creep patterns, late feasibility discovery, rework loops, and weak sign-off cultures.</li><li>Operate with a Center of Excellence mindset: codify lessons learned and best practices, and continuously raise PM methodology maturity across the team.</li><li>Maintain PM onboarding documentation and standards, reducing time-to-productivity for new Project Managers and eliminating methodology drift.</li></ul><p>4) Portfolio Reporting & Executive Visibility</p><ul><li>Own the portfolio reporting cadence and outputs: weekly portfolio health review, monthly performance packs, and steering committee materials for the Director and CCO.</li><li>Provide data-backed insights: schedule variance, budget variance, scope volatility, RAID trends, and cross-project dependency visibility.</li><li>Establish and protect a "single source of truth" for portfolio status, with strong data quality and governance traceability across Smartsheet and reporting outputs.</li><li>Design and maintain the portfolio dashboard: real-time RAG status, milestone tracking, resource utilisation, and financial performance across all concurrent projects.</li></ul><p>5) Budget Performance, Baselines & Financial Controls</p><ul><li>Ensure every project has an approved, documented baseline covering scope, schedule, and budget before execution begins. No project starts without a signed baseline.</li><li>Monitor cost performance and forecast-to-complete across the portfolio; initiate recovery actions and escalate to the Director when variances exceed defined thresholds.</li><li>Enforce change control discipline so that every scope change is formally assessed for time and cost impact, and approved before implementation begins.</li><li>Improve estimation hygiene and governance controls to enable projects to consistently meet or outperform pre-estimated budgets through reduced rework, tighter CR governance, and better resource utilisation.</li><li>Partner with the Projects Financial Controller (when in post) on invoicing trigger governance, per-project P&L tracking, and commercial change order processes.</li></ul><p>6) RAID, Dependencies & Cross-Project Risk</p><ul><li>Standardise RAID governance across the portfolio: every risk, assumption, issue, and dependency has an owner, a mitigation action, and a measurable closure criterion.</li><li>Surface and manage cross-project dependencies proactively, driving early escalation and resolution before they become delivery blockers.</li><li>Maintain the portfolio-level risk register and escalate strategic risks to the Director before they become crises.</li><li>Run the post-implementation review (PIR) process on every project closeout, and embed lessons learned back into the methodology and template library.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Business Administration, Engineering, Information Technology, or equivalent (required)</li><li>PMP, PRINCE2 Practitioner, MSP, or MoP certification, one or more strongly preferred</li><li>Agile certifications such as CSM, PSM, or SAFe are an advantage in hybrid delivery contexts</li><li>7+ years in PMO leadership, portfolio governance, delivery assurance, or project controls, with a minimum of 3 years in a role with direct line management of Project Managers or delivery professionals</li><li>Proven track record building or significantly improving a PMO framework from near-scratch, with the ability to articulate what changed, why it changed, and what the measurable outcome was</li><li>Demonstrated experience governing a portfolio of 8 or more concurrent complex implementations in technology, B2B, or professional services environments</li><li>Strong background in portfolio analytics and performance reporting, including KPIs, health frameworks, trend analysis, schedule and budget variance, and RAID analytics</li><li>Experience managing cross-functional stakeholders including Product, Engineering, and commercial teams within a RACI-governed delivery model</li><li>Preferred: prior experience in a Centre of Excellence, PMO transformation, methodology office, or operational excellence function</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>Meet the team</b></p><br><br><p>Splunk Professional Services (PS) is a growing and dynamic organization which plays a key role in the success of our customers. Our Customer Program Managers lead customers and partners through their Splunk journey from discovery through implementation of sophisticated solutions using a combination of management and technical skills. They are highly organized, strong communicators and have a real passion for driving successful customer outcomes. If you possess the ability to establish relationships with both internal and external stakeholders, run a portfolio of medium to high complexity customer projects and have established experience in commercial negotiations, project management procedures, consulting, and leading technology implementation projects, then this role may be exactly the challenge you are seeking.</p><br><br><br><p><b>Your Impact</b></p><br><br><ul><li>Build customer trust through professional leadership, management and reporting of complex projects from kick off to successful delivery and close out</li><li>Build and maintain project plans, including project P&L, outlining tasks, landmark dates and allocation of resources aligned to statements of work (SOWs)</li><li>Implement and maintain detailed project reporting, including Project burn rate, progress against plan, risks, dependencies and assumptions ensuring this is clearly reported to the key customer stakeholders</li><li>Understand and assess the impact of any customer specific requirements, including any specific security and onboarding requirements (i.e. background checks, fingerprints, badging, network access, etc.)</li><li>Identify and promote opportunities for Splunk products and services to meet additional customer requirements</li><li>Maintain a regular cadence with the sales teams to understand the upcoming opportunities and the requirements for PS engagement</li><li>Collaborates with Sales Engineering to ensure PS is engaged in a timely manner to have sight of and the ability to influence technical detail and content</li><li>Build customer confidence in outcomes through using methodologies, blueprints, templates, Service Offerings and successful experiences with related solutions</li><li>Understands at a high-level the solution options available to meet customer requirements and know how to leverage the relevant SMEs to ensure outcomes are clearly defined and customer expectations set</li><li>Effectively executes the RFP/SOW process in partnership with the sales teams and supporting PS teams</li><li>Maintains accurate and up-to-date reporting, documentation, and system information to ensure there is accurate forecasting of both bookings and revenue</li><li>Active involvement in remediation of customer problems, serving as customer advocate to ensure problems are effectively and rapidly resolved</li></ul><br><p><b>Desired Skills and Experience:</b></p><br><br><ul><li>Bachelor’s degree in technology, marketing, management or equivalent field</li><li>5-10 years of proven experience in service and / or software sales or program management</li><li>Strong understanding of lifecycle service, professional services and enterprise software agreements</li><li>Ability to manage multiple customer personas and tailor communications accordingly both verbally and written</li><li>Demonstrated leadership skills with experience managing teams and driving critical initiatives</li><li>Proficient in forecasting, market analysis, and customer satisfaction metrics</li><li>Proven experience leading delivery of sophisticated customer projects with cross-functional teams using waterfall and agile project delivery methodologies</li><li>Professional Services tools familiarity; Professional Services Automation, CRM, Project Management tools, such as FinancialForce, Salesforce, Jira, etc.</li><li>Technical competence; able to translate most customer requirements into proposals with minimal support from consultants / architect</li><li><b>Nature of work: Hybrid Full time</b></li></ul><ul><li><b>Hours of work: </b>48 hours per week</li><li><b>Benefits: </b>Healthcare and Insurance, Employee Stock Purchase program, Flexible Spending Benefit, Flex and Schooling Allowances and many more. </li><li><b>Application start and end date: </b>4th August for 3-4 weeks</li></ul><br>Why Cisco? <p>At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.</p><br><br><p>Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. </p><br><br><p>We are Cisco, and our power starts with you. </p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Role: </b>Senior Sales Engineer - MEP</p><br><p><b>Location: </b>Jeddah</p><br><p><b>Contract: </b>Permanent</p><br><p><b>Why Carrier?</b></p><br><p>Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.</p><br><p>We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.</p><br><p><b>Role Responsibilities:</b></p><br><ul><li><p>Achieve sales booking, invoicing and margin target.</p><br></li><li><p>Generate new enquiries & customers.</p><br></li><li><p>Review enquiries and guide application team in making quotations & submittals.</p><br></li><li><p>Responsible for review of quotations before submission to customers</p><br></li><li><p>Follow up submittals & approvals.</p><br></li><li><p>Familiarity with the industry trends and competition.</p><br></li><li><p>Strong product knowledge of Chillers, Airside & overall HVAC solutions</p><br></li><li><p>Responsible for sustaining strong relationships & contacts with end-users, consultants and contractors in order to generate business.</p><br></li><li><p>Negotiation of contractual/commercial terms.</p><br></li><li><p>Follow up with existing projects and coordinate with Service.</p><br></li><li><p>Products Leadtime and Delivery to customer follow up</p><br></li><li><p>Payment collection and BG's follow up.</p><br></li><li><p>Inputting projects data and prepare reports for the management.</p><br></li><li><p>Bring critical customer requirements back into the development, production, and marketing processes.</p><br></li><li><p>Responsible for review of contracts received to check whether the requirements have been clearly and adequately defined and to ensure that requirements for an order received by verbal means are agreed before acceptance.</p><br></li><li><p>Responsible for assessing the capability to meet contract requirements and resolving discrepancies (if any) in the contract and maintaining records for the same.</p><br></li><li><p>Responsible for finalizing changes in the contract if required, communicating the contract details as well as amendments (if any) to the relevant persons and maintenance of contract review records and list of approved dealers/contractors.</p><br></li><li><p>Responsible for verification and control of relevant technical and commercial information provided in the purchase orders on receipt of acknowledgment from the factory as and where applicable. </p><br></li></ul><p><b>Role Purpose:</b></p><br><ul><li><p>To cover more clientage to increase sales</p><br></li><li><p>To increase Carrier share of market in Applied Business</p><br></li><li><p>To provide better new business sales support to our clients</p><br></li></ul><p><b>Minimum Requirements:</b></p><br><ul><li><p>Minimum 5 years in HVAC Solutions sales, MEP, high tech. or unique products or related field</p><br></li><li><p>Bachelor's degree in mechanical engineering or related field</p><br></li><li><p>Proven flair in selling HVAC Solutions, MEP, high tech. or unique products or related field</p><br></li><li><p>Should have good command of written and spoken English.</p><br></li><li><p>Arabic is a plus</p><br></li></ul><p><b>What we offer </b></p><br><p>We offer excellent development opportunities, an attractive salary and exceptional benefits including the following:</p><br><ul><li><p>International working environment</p><br></li><li><p>Competitive salary</p><br></li><li><p>Drive forward your career through professional development opportunities</p><br></li><li><p>Achieve your personal goals with our Employee Assistance Programme</p><br></li></ul><p><b>Your journey with us</b></p><br><p>We always aim to provide a fair and valuable recruitment process for everyone. If selected, you will follow the next stages:</p><br><ul><li><p>Initial call with our sourcing/recruitment team</p><br></li><li><p>Interview with the Manager</p><br></li></ul><p><b>Our commitment to you</b></p><br><p>As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.</p><br><p>The values that guide us are respect, integrity, inclusion, innovation, and excellence.</p><br><p>We’re excited for you to join us and make a difference.</p><br><p><b>Apply Now!</b></p><br><p><span><b><b>Carrier is An Equal <span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>Opportunity/Affirmative</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.</b></b></span></p><br><p><b>Job Applicant's Privacy Notice:</b></p><br><p><span>Click on this </span>link<span> to read the Job Applicant's Privacy Notice</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><strong><span>About Lucid</span></strong></span></p><br><p><strong><span>At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.</span><span>&nbsp;</span></strong></p><br><p><strong><span>We achieve this through deep vertical integration, with design, engineering, and production&nbsp;happening in-house&nbsp;across our global offices and&nbsp;manufacturing&nbsp;facilities.&nbsp;Our&nbsp;teams&nbsp;come&nbsp;from&nbsp;industries&nbsp;around the world, united by a shared commitment to excellence.&nbsp;By refusing to settle, you&nbsp;can&nbsp;help&nbsp;redefine&nbsp;what’s&nbsp;possible and&nbsp;shape the future of mobility.</span></strong></p><br><br><p><strong>Position Overview:</strong></p><br><p>The Payroll Specialist is responsible for managing end-to-end payroll operations across Saudi Arabia and the UAE, ensuring accurate, timely, and compliant payroll processing. The role serves as the primary liaison between HR, Finance, employees, the U.S. Payroll team, and the third-party payroll support provider, while also supporting the transition to a new integrated payroll system.</p><br><p>&nbsp;</p><br><p><strong>Key Responsibilities:&nbsp;</strong></p><br><ul><li>Manage the monthly payroll cycle, including main payroll and off-cycle processing.</li><li>Collect, validate, and consolidate payroll inputs, including new hires, terminations, attendance, salary changes, allowances, deductions, and employee data updates.</li><li>Prepare payroll input files and perform payroll calculations, reconciliations, and validations using Excel-based processes.</li><li>Coordinate payroll processing activities with the third-party provider in line with payroll calendars and deadlines.</li><li>Review payroll outputs, investigate discrepancies, and ensure corrections are completed before finalization.</li><li>Act as the primary contact between HR, Finance, employees, the U.S. Payroll team, and the third-party provider.</li><li>Administer payroll-related benefits, including ticket allowances, education allowances, and other employee payments in accordance with company policy.</li><li>Process off-cycle payroll activities, including adjustments, bonuses, commissions, urgent payments, and End-of-Service settlements.</li><li>Prepare payroll journals, WPS payment files, reconciliations, and payroll reports for HR, Finance, management, and other stakeholders.</li><li>Maintain payroll records, support internal and external audits, and identify opportunities to improve payroll processes, controls, efficiency, and accuracy.</li><li>Support the implementation and rollout of the new payroll system across the Middle East region, including requirements gathering, testing, data validation, issue resolution, and post-go-live stabilization.</li></ul><p>&nbsp;</p><br><p><strong>Minimum Qualifications:</strong></p><br><ul><li>Bachelor’s degree in human resources, Finance, Accounting, Business Administration, or a related field (or equivalent practical experience).</li><li>1–2 years of hands-on payroll processing experience, specifically managing Saudi Arabia and/or UAE payroll (multi-country GCC payroll experience preferred).</li><li>Demonstrated managing full payroll cycles including off-cycle runs, End-of-Service (EOS) settlements, and WPS submissions.</li><li>Prior experience working with a third-party payroll provider/outsourced payroll model.</li><li>Experience supporting a payroll system implementation or migration is a plus.</li></ul><p><span><span><strong><span>Compensation</span></strong><span><strong> &amp; Benefits:</strong> </span></span>Lucid offers a comprehensive and competitive&nbsp;</span><span><span>benefits package</span></span><span>&nbsp;including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a&nbsp;401(k) retirement&nbsp;plan. Eligible employees may also&nbsp;participate&nbsp;in Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are&nbsp;determined&nbsp;based on individual performance, role scope, market considerations, and overall company results,&nbsp;in accordance with&nbsp;the terms of the applicable plans.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><p><strong><span>Equal Opportunity: </span></strong><span>At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.</span><span>&nbsp;</span></p><br><p>&nbsp;</p><br><p><strong><span>Accessibility: </span></strong><span>Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any&nbsp;accommodation to&nbsp;participate&nbsp;in the application process, please contact us at&nbsp;TA-Operations &lt;@&gt; lucidmotors.com.</span><span> <span><strong>This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.</strong></span></span></p><br><p>&nbsp;</p><br><p><strong><span>Candidate Data Privacy: </span></strong><span>By&nbsp;submitting&nbsp;your application, you understand and agree that your personal data will be processed&nbsp;in accordance with&nbsp;our&nbsp;</span><span><span>Candidate Privacy Notice</span></span><span>.</span><span>&nbsp;</span></p><br><p>&nbsp;</p><br><p><strong><span>To all recruitment agencies:</span></strong><span>Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.</span><span>&nbsp;</span></p><br><p><span>&nbsp;</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br>
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Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br>
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Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br>
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Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>We are seeking an experienced, commercially driven <strong>Head of Marketing</strong> to lead integrated marketing campaigns for world-class conferences, exhibitions, summits, and live experiences across Saudi Arabia.</p><br><p>This role owns the complete event marketing lifecycle—from concept and strategy through execution, acquisition, and post-event analysis—working closely with the Marketing Director to drive attendance, revenue, exhibitor participation, and brand awareness.</p><br><p>The ideal candidate is a strategic leader with a proven track record delivering high-profile B2B and B2C events across the Middle East, leading multidisciplinary teams and collaborating with commercial, production, and government stakeholders in Saudi Arabia's fast-paced environment.</p><br><p><strong>Key Responsibilities</strong></p><br><p>Marketing Strategy & Planning</p><br><ul><li>Develop and execute annual marketing strategies aligned with business objectives</li><li>Build integrated marketing plans with clear audience segmentation and positioning</li><li>Create compelling value propositions for delegates, visitors, exhibitors, and sponsors</li><li>Establish measurable KPIs for brand awareness, registrations, revenue, and ROI</li><li>Lead go-to-market strategies for new launches and portfolio growth</li></ul><p>Event Marketing Leadership</p><br><p>Manage the full marketing journey across:</p><br><p><strong>Discovery & Planning:</strong> Market research, audience analysis, brand development, campaign planning</p><br><p><strong>Launch:</strong> Brand rollout, website launch, speaker announcements, PR and media engagement</p><br><p><strong>Growth:</strong> Delegate acquisition, digital advertising, CRM automation, email marketing, partnerships, social campaigns</p><br><p><strong>Live Delivery:</strong> Onsite execution, media coverage, VIP engagement, real-time optimization</p><br><p><strong>Post-Event:</strong> ROI analysis, lead nurturing, retention strategies, performance reporting</p><br><p>Commercial Responsibilities</p><br><ul><li>Deliver attendee acquisition targets and support sponsorship sales</li><li>Maximize marketing ROI and manage budgets effectively</li><li>Identify new audience segments and revenue opportunities</li><li>Support market expansion across Saudi Arabia, the GCC, and internationally</li></ul><p>Digital Marketing & Demand Generation</p><br><ul><li>Performance marketing, paid search/social, LinkedIn campaigns</li><li>SEO/SEM, marketing automation, CRM strategy</li><li>Email marketing, website optimization, conversion rate optimization</li><li>Analytics, lead generation, retargeting, AI-enabled tools</li></ul><p>Brand, Content & Communications</p><br><ul><li>Develop event brands and ensure consistency across channels</li><li>Lead creative development, copywriting, and storytelling</li><li>Oversee video, photography, and multimedia content</li><li>Drive social media and thought leadership campaigns</li></ul><p>Public Relations & Media</p><br><ul><li>Develop regional PR strategies and manage media relationships</li><li>Manage external agencies and secure media partnerships</li><li>Coordinate press conferences and crisis communications</li></ul><p>Government & Stakeholder Management</p><br><ul><li>Build relationships with government ministries and public sector organizations</li><li>Secure endorsements and strategic partnerships</li><li>Align events with national priorities including Saudi Vision 2030</li><li>Support compliance and protocol requirements for VIPs</li></ul><p>Leadership & Team Development</p><br><ul><li>Lead and mentor high-performing marketing teams</li><li>Manage internal specialists, agencies, and freelancers</li><li>Foster cross-functional collaboration and set clear KPIs</li></ul><p>Analytics & Performance Reporting</p><br><ul><li>Track registration performance, ticket sales, marketing ROI, and conversion rates</li><li>Monitor lead generation, customer acquisition costs, and event profitability</li><li>Present strategic recommendations to senior leadership</li></ul><br>Qualifications<br><ul><li>Bachelor's degree in Marketing, Business, or Communications (Master's preferred)</li><li>10+ years in integrated marketing with 5+ years in senior leadership</li><li>Proven success with conferences, exhibitions, or large-scale events in Saudi Arabia and the GCC</li><li>Experience launching new event brands and managing multi-million-dollar budgets</li><li>Expertise in digital marketing, CRM, automation, and performance marketing</li><li>Strong commercial acumen and experience with government stakeholders</li></ul><p>Relevant Event Experience:</p><br><p>B2B conferences, international exhibitions, trade shows, government forums, investment summits, technology/healthcare congresses, sustainability forums, Vision 2030 initiatives, international association congresses</p><br><br>Additional Information<br><p><strong>Please note this is a 12 month contract role. It can be performed remotely. We are not able to provide relocation or sponsorship support with the position. </strong></p><br><p>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Makan360 Real Estate Sales & Marketing Co. | Madinah & Riyadh, Saudi Arabia</p><p><br></p><p><b>Location: </b>Madinah & Riyadh, Saudi Arabia (on-site / hybrid)</p><p><br></p><p><b>Experience: </b>2–5 years</p><p><br></p><p><b>Employment Type: </b>Full-time</p><p><br></p><p><b>Languages: </b>Fluent Arabic and English, written and spoken, are essential. Indonesian, French, Turkish & Russian languages are an added advantage.</p><p><br></p><p><b>Eligibility: </b>Open to all nationalities currently residing in the Kingdom, preference to Saudi nationals in line with Saudization requirements and those born in Saudi Arabia. Non Saudi candidates must hold a transferable Iqama.</p><p><br></p><p><b>Reports to: </b>Sales Director</p><p><br></p><p><br></p><p><b>About Makan360</b></p><p>Makan360 Real Estate Sales & Marketing Co. is a Saudi company licensed by the Real Estate General Authority (REGA), operating from offices in Riyadh and Madinah. We specialise in marketing premium Saudi residential developments to buyers and investors from outside the Kingdom, alongside a strong regional and domestic client base.</p><p><br></p><p>From January 2026, the Law of Non-Saudi Real Estate Ownership allows foreign individuals and companies to own property in designated areas of the Kingdom. Makan360 sits directly in the path of that demand, and we are expanding our sales team accordingly.</p><p><br></p><p><b>Why Join Us</b></p><p>• <b>An international client base. </b>Our inquiries come from across the Gulf, Europe, North America, Africa, South and Southeast Asia — buyers with genuine intent, not casual browsers.</p><p>• <b>A licensed, compliant company. </b>REGA licensed, FAL accredited, escrow-backed transactions and proper documentation, so your commission is protected.</p><p>• <b>We welcome strong sales professionals</b> from outside the real estate sector — if you can sell, we will train you on the product.</p><p>• <b>Marketing support that generates leads. </b>A multilingual website, active CRM, event-generated leads and campaign support.</p><p>• <b>Room to grow. </b>We are a lean team expanding our project portfolio — strong performers will progress quickly.</p><p><br></p><p><br></p><p><b><span></span>Key Responsibilities</b></p><p>• Identify, approach and qualify prospective buyers and investors — local, regional and international.</p><p>• Present company projects professionally: layouts, pricing, payment plans, ownership rules, delivery timelines and investment case.</p><p>• Manage leads end to end — from first enquiry through viewing, negotiation, booking form, contract and handover.</p><p>• Build and maintain strong client relationships and generate referrals.</p><p>• Coordinate with marketing, legal and operations to ensure every deal is documented and compliant.</p><p>• Maintain accurate pipeline and lead status records in the CRM and submit activity reports on time.</p><p>• Represent Makan360 professionally at client meetings, exhibitions, roadshows and sales events.</p><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Requirements</b></p><p>• Diploma or Bachelor’s degree in Business Administration, Marketing, Sales or a related discipline — or equivalent demonstrable sales experience.</p><p>• 2–5 years of sales experience, preferably in real estate, property, investment sales or another consultative, client-facing field.</p><p>• Fluent Arabic and English, written and spoken, are essential. Indonesian, French, Turkish & Russian languages are an added advantage.</p><p>• Strong interpersonal, negotiation and presentation skills.</p><p>• Ability to work independently, manage a pipeline and achieve sales targets.</p><p>• Professional appearance and a strong customer service mindset.</p><p><br></p><p><b>Preferred Qualifications</b></p><p>• Proven track record of achieving sales targets.</p><p>• Not a must but preferably previous experience in the Saudi real estate sector, especially off-plan or investment sales.</p><p>• Knowledge of real estate sales procedures, lead management and client follow-up.</p><p>• Experience dealing with international clients.</p><p>• Familiarity with REGA regulations, escrow processes or the foreign ownership framework.</p><p><br></p><p><b>What We Offer</b></p><p>• Qualified leads and marketing support from active multilingual campaigns.</p><p>• Training on our projects, the foreign ownership regulations and the sales cycle.</p><p>• Clear progression as our portfolio and team expand.</p><p><br></p><p><br></p></div>