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Company Description MUAF – Military Uniforms & Accessories Factory is a prominent manufacturer based in Al-Kharj , specializing in the production of high-quality uniforms, military gear, and civilian apparel. Our commitment to quality, innovation, and customer satisfaction has made us a trusted partner to a range of sectors, including defense, law enforcement, and private enterprises. We pride ourselves on delivering durable, comfortable, and reliable solutions to our clients.<br>Job Purpose Responsible for the development, maintenance, support, troubleshooting, and continuous improvement of software applications and industrial machine systems within the manufacturing environment. The role combines Software Engineering and Industrial Software Engineering, with responsibility for software applications, databases, system integration, Industrial PCs, machine-related software, HMI/SCADA systems, and IT/OT connectivity. The position works closely with IT, Production, Maintenance, Engineering, and machine vendors to ensure the reliability, availability, security, and effective integration of software and industrial systems supporting manufacturing operations. Key Accountabilities1. Software Engineering & Application Support Develop, maintain, enhance, and support software applications according to business and operational requirements. Analyze business and technical requirements and translate them into effective software solutions. Develop and maintain applications, utilities, and tools required to support manufacturing operations. Perform software testing, debugging, troubleshooting, and issue resolution. Develop and maintain databases and SQL queries required by applications and operational systems. Develop and maintain APIs and system interfaces where required. Manage software versions, configurations, updates, and application dependencies. Maintain appropriate technical documentation, source code, configurations, and system specifications. Identify opportunities to improve application performance, reliability, usability, and maintainability.2. Industrial Software & Machine Systems Support and maintain software applications used for the operation, monitoring, and control of industrial machines and production equipment. Install, configure, maintain, and troubleshoot software running on Industrial PCs and machine operator workstations. Support machine-related applications, including HMI, SCADA, and other industrial software platforms. Troubleshoot software and communication issues between industrial machines, controllers, Industrial PCs, and related systems. Maintain machine software configurations, parameters, licenses, backups, and critical system files. Support machine software installation, commissioning, upgrades, migrations, and replacements. Maintain software compatibility between machine applications, operating systems, hardware, and related industrial components. Coordinate with machine manufacturers and software vendors to resolve complex technical issues.3. IT/OT Integration Support the integration between Information Technology (IT) and Operational Technology (OT) environments. Support the exchange of data between machines, production systems, databases, and enterprise applications. Develop or support solutions for automated collection, processing, and reporting of machine and production data. Support integration with systems such as SAP, MES, databases, BI/reporting platforms, and other enterprise applications where applicable. Support industrial communication technologies and protocols such as OPC/OPC UA where applicable. Work with Network and Infrastructure teams to ensure reliable connectivity between industrial systems and approved IT systems.4. Manufacturing & Production Support Provide technical software support to Production, Maintenance, Engineering, and other manufacturing teams. Respond to software-related incidents that may affect machine availability or production continuity. Analyze recurring issues and implement corrective and preventive solutions. Participate in machine installation, commissioning, testing, and acceptance activities from the software and IT/OT perspective. Support production during critical software incidents and planned maintenance activities. Ensure appropriate change management procedures are followed before implementing changes to production systems.5. Backup, Recovery & Business Continuity Maintain reliable backups of machine software, configurations, databases, applications, and critical system files. Periodically verify the integrity and recoverability of backups. Maintain recovery procedures for critical machine-related software and systems. Support disaster recovery and business continuity activities for critical industrial applications.6. Cybersecurity & Compliance Apply IT and OT cybersecurity requirements to machine-related software and Industrial PCs. Coordinate with the Cybersecurity team to identify and mitigate cybersecurity risks affecting industrial systems. Ensure appropriate controls are applied to software installation, access, updates, remote access, and system changes. Support vulnerability remediation and security patching in accordance with approved procedures and production requirements. Ensure compliance with company IT policies, cybersecurity standards, and change management procedures.7. Vendor & Stakeholder Management Coordinate with machine manufacturers, software vendors, system integrators, and external technical support providers. Define and communicate technical requirements to vendors. Follow up on technical issues, software updates, patches, licenses, and support agreements. Participate in technical evaluations and acceptance testing of new machine software and systems. Maintain appropriate technical documentation and vendor information. Technical Skills & Competencies Software Engineering Programming and software development. Application development and maintenance. SQL and database management. API development and system integration. Software testing and debugging. Version control systems such as Git. Windows-based application environments. Industrial Systems Industrial PC configuration and support. HMI and SCADA systems. Basic understanding of PLCs and industrial automation. Machine control and monitoring software. Industrial communication and networking. OPC / OPC UA is an advantage. MES and manufacturing systems is an advantage. IT/OTUnderstanding of IT and OT environments. IT/OT system integration. Industrial networking fundamentals. Cybersecurity principles for industrial environments. Backup and recovery of industrial systems. Qualifications Bachelor's degree in Software Engineering, Computer Science, Information Technology, Computer Engineering, Automation Engineering, or a related field. Professional certifications in software development, industrial automation, networking, cybersecurity, or related technologies are an advantage. Experience3–5 years of relevant experience in software engineering, industrial software, application support, or a similar role. Experience in a manufacturing or industrial environment is preferred. Experience supporting Industrial PCs and machine-related software. Experience with HMI, SCADA, PLC-related systems, databases, or industrial automation is an advantage. Experience in IT/OT integration and manufacturing systems is an advantage. Behavioral & Professional Competencies Strong analytical and problem-solving skills. Excellent troubleshooting and diagnostic abilities. Ability to work under pressure, particularly during production-critical incidents. Strong communication and interpersonal skills. Ability to work effectively with IT, Production, Maintenance, and Engineering teams. Ability to communicate effectively with machine manufacturers and external vendors. Strong documentation and organizational skills. Attention to detail and commitment to system reliability. Ability to learn new technologies and industrial software platforms. Strong sense of responsibility and ownershi
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Company Description<br><p><strong>Who is Turner & Townsend?</strong></p><br><p>All over the world people are using buildings, infrastructure, and assets we helped to deliver. It could be the hospital they work in, the railway they travel on every day, the fuel that powers their car or the data centre they depend on at work. For more than 75 years we’ve been helping to deliver transformational programmes across the real estate, infrastructure and natural resources sectors, making a difference to people’s lives and ensuring a return on investment for our clients and their investors.</p><br><p><strong>Our purpose:</strong></p><br><p><strong>Transforming performance for a green, inclusive, and productive world.</strong></p><br><p>The world is changing and we have a responsibility to support that change, helping drive it and be part of it. Through the commitment, capability and care our team brings, we build trust between clients, suppliers, governments and society. Delivering better outcomes that have a positive impact on the world around us. We work smarter to face the challenges of the future; bringing the clarity that helps teams realise their full potential across the real estate, infrastructure and natural resources sectors. It’s how we’ve made the difference for more than 75 years.</p><br><p><strong>Our values:</strong></p><br><p><strong>Love a challenge: </strong>We love a challenge and we work hard to make change happen and see things through. We don’t stand still, challenging ourselves and others to do better every day. And we are trusted to do the right thing, raising standards all the time.</p><br><p><strong>Stronger together: </strong>We’re stronger together by connecting people in diverse teams, so that we can all collaborate to deliver our best work. We focus on what matters and use our influence to build a better world for everyone.</p><br><p><strong>Bring out the best in everyone: </strong>We bring out the best in everyone. We help each other to make the most of our potential, always learning from our experience. We treat each other with care and respect and make time to give everyone a voice</p><br><br>Job Description<br><p>The Senior Bid Manager will be a dedicated resource for the Turner & Townsend Saudi ArabiaMajor Programmes team and will work closely with various bid leads and other stakeholders to drive delivery of submissions and presentations. The goal for this position is to provide senior level input to the bid process and provide clients with clearly differentiated proposals that demonstrate why they should work with Turner & Townsend.</p><br><p><strong>Responsibilities </strong></p><br><ul><li>Write/edit non-technical and edit technical bespoke content working with the bid teams to ensure timely completion</li><li>Facilitate bid Kick Off, Win Theme and Storyboard sessions with bid team</li><li>Proactively manage the bid and review process while ensuring all contributors understand expectations for content and timelines</li><li>Incorporate local knowledge, evidence/research and adhere to writing style/branding</li><li>Ensure submissions are targeted to their audience, consisting of an evidence base and innovative approaches as advised by experts across the organisation and best practice</li><li>Advise bid lead on relevant added value options to strengthen bid response</li><li>Review and amend draft bid considering feedback from peers and Directors</li><li>Customise pen profiles and CV content to better position our proposed team</li><li>Briefing graphic designers to create visually appealing graphics to communicate complex information and concepts in an impactful way</li><li>Following submission of bid, extract key information from tender to improve best practice collateral </li><li>Support in delivery of best practice training on bid process, management and writing</li><li>Contribute to board reporting on pipeline, conversion, and lessons learnt</li><li>Pipeline management – working with the Head of Middle East Real Estate and Major Programmes to monitor and proactively manage opportunity pipeline and advise on focus areas.</li></ul><p><strong>Skills and behaviours required </strong></p><br><ul><li>Proactive, clear and professional communication with internal and external stakeholders at all levels</li><li>Ability to continuously manage own workload, plan ahead for future submissions and/or presentations, and know when assistance from wider BG team is required</li><li>Ability to contribute to bid/pursuit strategy and influence senior technical and commercial leaders including challenging/questioning thinking or strategy when necessary to add value to the process</li><li>Strong writing and editing ability in English including:</li><li>Critically assessing existing content and editing to be more concise and persuasive, harmonising tone of voice and ensuring consistency of language and terminology</li><li>Writing original non-technical content for Executive Summaries and other sections</li><li>Proof reading skills with a keen eye for accuracy and detail</li><li>Critical thinking skills to consistently develop, manage and deliver high quality bids and content on time</li></ul><br>Qualifications<br><ul><li>15+ years’ experience across bidding and business development in the professional services sector, ideally with PMC services in the built environment, and preferably with some of that experience in the Middle East</li><li>Relevant degree in an Engineering discipline or Business, etc (list not exhaustive)</li><li>Expertise in MS Office suite, skilled in Microsoft PowerPoint (required) and a design-based software such as InDesign (preferred)</li><li>APMP Foundation level certification is advantageous but not essential </li><li>Professional membership of a recognised institution (desired).</li></ul><br>Additional Information<br><p><em>Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.</em></p><br><p><em>We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. </em></p><br><p><em>Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.</em></p><br><p><em>Please find out more about us at www.turnerandtownsend.com/</em></p><br><p>#LI-SP1</p><br><p>Join our social media conversations for more information about Turner & Townsend and our exciting future projects: </p><br><p>Twitter</p><br><p>Instagram</p><br><p>LinkedIn</p><br>
<p><em>It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. </em></p><br><p><em>Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. </em></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><b>Date Posted:</b></p><br><br>2026-07-16&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-315 ~ 315 Bob Heath Dr ~ BOB HEATH&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>DoD Clearance: Secret&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date<br><br><br><p>At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. </p><br><br><br><p>The candidate will be responsible for providing innovative design solutions for the packaging of antennas, RF Circuit Card Assemblies, radomes, and RF test equipment. The selected candidate will be expected to lead multidiscipline teams, provide technical oversight, delegate tasks, and work with the Engineering organization to establish technology roadmaps, enable modernization, and contribute to general innovation. In addition, the candidate will work with customer personnel and program leadership to define and refine requirements to validate hardware compliance. The candidate will be responsible for providing guidance, coaching, mentoring, and training to other employees across the business within the candidate’s areas of expertise.</p><br><br><br><p><u><b>What You Will Do</b></u></p><br><br><ul><li><p>Lead mechanical design activities involving RF hardware</p><br><br></li><li><p>Lead others by understanding team dynamics and capitalizing on team strengths while mitigating gaps</p><br><br></li><li><p>Lead trade studies to determine the best solution for complex and multifaceted problems and developing a plan forward. Convey the highest quality work while ensuring cost, schedule, and performance expectations are consistently met or exceeded.</p><br><br></li><li><p>Regularly convey task status on complex issues and influences strategic plans across multiple teams, programs, engineering and customer leadership</p><br><br></li><li><p>Seek opportunities to fill any role necessary to help ensure business unit success</p><br><br></li></ul><br><p><u><b>Qualifications You Must Have</b></u></p><br><br><ul><li><p>Typically requires a Bachelor’s Degree in Science, Technology, Engineering, or Mathematics (STEM) and a minimum of 10 years of prior relevant experience</p><br><br></li><li><p>Experience to include any combination of the following:</p><br><br></li><li><p>Experience performing design, analysis, and/or leadership of mechanical products, preferably RF mechanical products such as circuit card assemblies, antennas, radomes, guidance sections, RF test equipment, harnesses, and interconnects throughout the product life cycle</p><br><br></li><li><p>Experience designing with three dimensional (3D) Computer Aided Design (CAD) software</p><br><br></li><li><p>Creation of Technical Data Packages (TDPs) using Geometric Dimensioning and Tolerancing (GD&T)</p><br><br></li><li><p>The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.</p><br><br></li></ul><br><p><u><b>Qualifications We Prefer</b></u></p><br><br><ul><li><p>Design experience with RF-specific products such as antennas, missile bodies, circuit card assemblies, and/or RF test chambers</p><br><br></li><li><p>Master of Science (MS) in mechanical engineering or electrical engineering</p><br><br></li><li><p>Experience serving as a Responsible Engineering Authority (REA), Control Account Manager (CAM), and/or Integrated Product Team Lead (IPTL)</p><br><br></li><li><p>Supplier management for built to print or build to specification RF products</p><br><br></li><li><p>Experience creating and presenting professional level design documentation to company leadership and program customers</p><br><br></li><li><p>Creo Simulate or ANSYS Workbench for preliminary structural and thermal analysis of design concepts</p><br><br></li><li><p>Excellent written and verbal communication skills</p><br><br></li><li><p>Failure investigation, root cause identification, and corrective action implementation</p><br><br></li><li><p>Familiarity or direct experience with RF Printed Circuit Board (PCB) material stack ups and Circuit Card Assembly (CCA) layout</p><br><br></li><li><p>One dimensional tolerance analysis for complex mechanical assemblies</p><br><br></li><li><p>Development of technical proposals, engineering project estimates, and/or white papers</p><br><br></li><li><p>Requirements verification test planning and execution</p><br><br></li></ul><p><br><u><b>What We Offer</b></u></p><br><br><p>Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.</p><br><br><br><p>This position is an on-site role, located in Huntsville, AL and is eligible for relocation assistance.</p><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 132,400 USD - 251,600 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p><b>Location</b>: Riyadh, Saudi Arabia (On-site)<br><b>Language Requirement</b>: Fluent Arabic and English</p><br><br><p><br><b>About Rackspace Technology</b></p><br><br><p>Rackspace Technology™ is a leading end-to-end, hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies. Named a best place to work by Newsweek and Forbes, we attract and develop world-class talent to deliver a Fanatical Experience™ – so our customers can achieve better outcomes and stay ahead of what’s next.</p><br><br><br><p><b>The Role</b></p><br><br><p>We are seeking a Senior Solutions Architect with deep expertise in VMware technologies and infrastructure modernisation to support strategic sales opportunities across the Middle East region.</p><br><br><p><br>In this presales-focused role, you will work closely with Sales, Solutions, and Delivery teams to design innovative solutions that address customers' datacentre modernisation, virtualisation, hybrid cloud, disaster recovery, business continuity, and platform transformation requirements. These solutions are often part of broader end-to-end engagements spanning managed services, security, networking, data platforms, and application modernisation.</p><br><br><p><br>As a senior technical leader, you will act as a trusted advisor to customers while becoming a recognised subject matter expert within Rackspace for VMware and infrastructure modernisation solutions.</p><br><br><p><br><b>Key Responsibilities</b></p><br><br><ul><li>Develop trusted relationships with client executives and technical stakeholders, acting as both a business and technical advisor.</li><li>Lead customer workshops focused on VMware technologies, private cloud adoption, data centre modernisation, hybrid cloud architectures, and platform transformation strategies.</li><li>Design and position solutions leveraging VMware Cloud Foundation (VCF), vSphere, NSX, VMware Aria Suite, Tanzu, and complementary technologies.</li><li>Assess customer requirements and develop solution architectures that address current and future business objectives.</li><li>Lead complex presales engagements, coordinating with Subject Matter Experts (SMEs), Product Management, Sales, and Delivery teams.</li><li>Produce high-quality proposals, RFI/RFP responses, bids, and Statements of Work (SoWs) that clearly articulate customer requirements, solution designs, project scope, and delivery effort.</li><li>Provide specialist guidance on VMware platforms, migration strategies, infrastructure transformation, and hybrid cloud adoption.</li><li>Identify buying signals, compelling events, key stakeholders, and potential barriers to successful sales outcomes.</li><li>Anticipate and address technical and commercial objections, reducing customer risk and increasing confidence in Rackspace solutions.</li><li>Advise customers on infrastructure operations, platform governance, cloud strategy, and transformation roadmaps.</li><li>Estimate project effort, resource requirements, and delivery approaches using Agile, Waterfall, or hybrid methodologies.</li><li>Maintain accurate pipeline, opportunity, and customer engagement information within Salesforce.</li><li>Contribute to the development of the wider solutions organisation through mentoring, knowledge sharing, and technical leadership.</li><li>Maintain deep expertise in VMware technologies and stay current with industry developments and market trends.<br> </li></ul><p><b>Required Qualifications & Experience</b></p><br><br><ul><li>Bachelor's degree in Engineering, Computer Science, Information Systems, Business, or a related discipline; alternatively, 10+ years of relevant experience in technical presales, consulting, or solution architecture.</li><li>Extensive experience designing enterprise infrastructure and VMware-based solutions.</li><li>Strong understanding of datacentre and infrastructure modernisation strategies, including virtualisation, workload migration, consolidation, private cloud, and hybrid cloud adoption.</li><li>Proven expertise across VMware technologies, including: VMware Cloud Foundation (VCF), vSphere, vCenter, NSX, VMware Aria Operations and Automation, and VMware Tanzu.</li><li>Strong knowledge of enterprise infrastructure architectures, including compute, storage, networking, and security.</li><li>Experience designing highly available, scalable, resilient, and secure virtualised environments.</li><li>Understanding of disaster recovery, backup, business continuity, and infrastructure resilience solutions.</li><li>Familiarity with infrastructure automation and orchestration tools such as Terraform, Ansible, Aria Automation, or similar technologies.</li><li>Knowledge of Kubernetes and container platforms, particularly VMware Tanzu, is advantageous.</li><li>Demonstrated success solving complex technical challenges within enterprise VMware, virtualisation, or hybrid cloud environments.</li><li>Strong commercial awareness and the ability to navigate complex customer engagements and negotiations.</li><li>Advanced understanding of industry trends relating to virtualisation, private cloud, hybrid cloud, and data centre transformation.</li><li>Experience using solutioning and presales tools, including Salesforce, proposal management, project scoping, and assessment frameworks.</li><li>Exceptional communication, presentation, whiteboarding, analytical, and problem-solving skills.</li><li>Strong organisational and time-management skills with the ability to balance multiple opportunities and strategic initiatives.</li></ul><p><br><b>What Success Looks Like</b></p><br><br><ul><li>Becoming the recognised VMware and Infrastructure Modernisation expert within Rackspace.</li><li>Driving successful solution outcomes for complex enterprise customers.</li><li>Influencing strategic technology decisions and transformation programmes.</li><li>Helping customers modernise their infrastructure while accelerating their cloud and digital transformation journeys.</li><li>Enabling sustained revenue growth through technical leadership, innovation, and trusted advisory relationships.</li></ul><br><p>#LI-LP2</p><br><br>&#xa;&#xa;<p><span><b>About Rackspace Technology</b></span></p><br><br><p><span>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</span></p><br><br><br><p><span><b>More on Rackspace Technology</b></span></p><br><br><p><span>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>IT Operations is the frontline connection between IT@IFS and our global user community. Delivering local and remote support that ensures our colleagues have seamless access to the technology and systems they need to work efficiently. By providing responsive, high-quality support and continuously improving IT services, we enable teams to focus on delivering value without technical disruptions. This mid-level role is crafted for experienced IT professionals who excel in delivering high-quality technical support directly to end users across varied environments. As an IT Support Engineer, you are not only a frontline troubleshooter but also a strategic contributor to the broader support framework. You act as a critical escalation point for complex technical issues that go beyond first-line resolution, applying deep diagnostic expertise and a methodical approach to problem-solving. Your responsibilities span across maintaining and enhancing the performance of end-user systems and managing device configurations. In this capacity, you operate with a high degree of autonomy, often leading initiatives that improve service delivery and user satisfaction. You are expected to proactively identify inefficiencies, implement system optimizations, and contribute to continual service improvement efforts. Collaboration is key, as you work closely with cross-functional and cross-regional teams to uphold service excellence, share best practices, and align support strategies with organizational goals. Your role also involves mentoring junior support staff, shaping technical documentation, and participating in the rollout of new technologies and tools that enhance the end-user experience. Ultimately, this position demands a balance of hands-on technical proficiency, strategic thinking, and a user-centric mindset. You are a trusted technical advisor within the support ecosystem, driving operational resilience and ensuring that users across the enterprise experience seamless, secure, and responsive IT services.</p><p>Key Responsibilities</p><ul><li>Deliver Advanced Multi-Platform Support: Provide expert-level technical assistance across Windows, macOS, and mobile platforms. Ensure seamless user experiences by resolving complex device, application, and connectivity issues both onsite and remotely.</li><li>Lead Troubleshooting & Escalation Management: Take ownership of persistent or high-impact technical problems, applying deep diagnostic expertise. Collaborate with infrastructure and application teams to escalate and resolve issues efficiently.</li><li>Support & Optimize Office IT Infrastructure: Maintain and enhance video conferencing systems, network connectivity, and shared office technologies. Ensure meeting spaces and collaboration tools are reliable, user-friendly, and aligned with hybrid work needs.</li><li>Represent IT in Cross-Functional Projects: Act as a technical liaison in office expansions, infrastructure upgrades, and service transitions. Provide input on planning, implementation, and post-deployment support.</li><li>Maintain Documentation & Knowledge Sharing: Create and refine internal documentation, SOPs, and troubleshooting guides. Contribute to team knowledge bases and mentor peers through structured learning and informal coaching.</li><li>Provide Regional Onsite Support: Travel occasionally to regional offices to deliver hands-on support, assist with deployments, and build relationships with local teams. Ensure consistent service standards across locations.</li></ul><p>Skills & Competencies</p><ul><li>Advanced Troubleshooting: Diagnoses and resolves complex, persistent, or multi-layered technical issues across Windows, macOS, and mobile platforms. Apply structured problem-solving and leverages enterprise tools to ensure long-term resolution and user satisfaction.</li><li>MacOS Expertise: Demonstrates deep proficiency in macOS administration, including user account management, software deployment, system preferences, and device compliance. Confidently support Apple environments in mixed-platform workplaces.</li><li>Security Awareness: Upholds high standards of endpoint and data security in collaboration with the Security Operations Centre (SOC). Support patching, access controls, and incident response protocols while promoting user awareness and safe practices.</li><li>Project Collaboration: Actively contributes to cross-functional IT initiatives such as infrastructure upgrades, office expansions, and technology rollouts. Provide technical input, support implementation, and ensure smooth transitions for end users.</li><li>Documentation & Knowledge Sharing: Creates and maintains clear, actionable documentation including SOPs, troubleshooting guides, and internal knowledge base articles. Share expertise with peers and junior staff to promote consistency and continuous learning.</li><li>Customer Service Excellence: Delivers high-quality support across multiple channels - face-to-face, Teams, email - with professionalism, empathy, and clarity. Build trust with users by resolving issues efficiently and communicating effectively.</li><li>Autonomy & Leadership: Operates independently with minimal supervision, managing priorities and resolving escalations. Mentor junior team members, lead local initiatives, and contribute to team development and service improvement.</li></ul><p>Growth Indicators</p><ul><li>Leads Local Support Operations: Serves as the go-to technical lead for regional support activities, coordinating daily workflows, mentoring team members, and ensuring consistent service delivery aligned with enterprise standards.</li><li>Improves Support Processes & User Experience: Identifies recurring challenges and inefficiencies, then initiates and implements enhancements to support workflows, documentation, and user-facing services. Advocates for solutions that reduce friction and elevate satisfaction. Recognizes AI as a critical tool for automating tasks, analysing support trends, and enhancing responsiveness.</li><li>Influences Strategic IT Planning: Provides input on infrastructure decisions, technology rollouts, and service design. Collaborates with cross-functional teams to align support capabilities with broader IT goals and operational need.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: Bachelor's degree in Information Technology, Computer Science, Computer Systems & Network or System Engineering (or equivalent experience).</li><li>Certifications: Relevant certifications (e.g., ACSP, ACiT, Microsoft Modern Desktop, ITIL Foundation).</li><li>Experience Requirements: Strong professional IT support experience, including remote and onsite roles. At least 2 years of experience in IT operations or IT support function. Advanced proficiency in Windows, macOS, and mobile platforms. Strong experience with MDM tools (Jamf Pro, Intune). Familiarity with ITIL service management and compliance practices. Experience supporting a global customer base and collaborating across time zones. Hands-on experience with troubleshooting end-user IT equipment (Laptops, Monitor etc.) hardware issues will be an added advantage. Strong understanding in basic IT technical concepts such as Microsoft Services, Networking, IT Infrastructure etc. Ability to work in a fast-paced, ever-changing environment. Work effectively individually or in a team-oriented, collaborative environment with great interpersonal skills. Demonstrated professionalism, service mindset, and interpersonal skills.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Parsons are looking for a seasoned Senior Project Manager: Station (MEP) to join their team! The Senior Project Manager: Station MEP (PMC) is a senior, client facing role responsible for managing the end to end design and build process of station MEP works on major rail/transit or complex infrastructure projects. This is a non operational position focused on project and design management, technical assurance, and contractor oversight on behalf of the client, ensuring that all MEP systems for stations (and associated ancillary buildings) are delivered safely, on time, within budget, and in full compliance with the employer s requirements, codes, and standards. The role requires approximately 15 years of experience in building or rail MEP (mechanical, electrical, public health, fire & life safety, ELV systems), including substantial experience in design management and construction supervision, ideally within a PMC, consulting engineer, or client organization.</p><p>What You'll Be Doing;</p><ul><li>Act as the primary PMC point of contact for all station MEP matters, representing the client in meetings with designers, contractors, authorities, and other stakeholders.</li><li>Ensure that the employer s requirements, contracts, and design briefs for station MEP systems are clearly communicated, understood, and implemented.</li><li>Provide independent, objective advice and recommendations to the client on technical, program, commercial, and risk issues related to station MEP works.</li><li>Manage and oversee the full MEP design lifecycle for stations: concept, schematic, detailed design, and IFC stages.</li><li>Review and comment on design submissions, drawings, calculations, models, and specifications for HVAC, power distribution, lighting, fire protection, plumbing and drainage, vertical transportation, ELV/BMS, and life safety systems.</li><li>Ensure design compliance with employer s requirements, project technical standards, local codes, international standards, fire and life safety regulations, and authority requirements.</li><li>Chair and coordinate design review meetings, value engineering and constructability workshops, and multi discipline coordination sessions (architecture, structure, rail systems, civil).</li><li>Oversee requirements management and traceability, design verification and validation, and close out of design review comments.</li><li>Ensure interfaces between MEP, architecture, structure, rail systems, and station operations are identified and resolved at design stage.</li><li>Support the preparation and review of technical sections of tender documents, scopes of work, and employer s requirements for station MEP packages.</li><li>Review and evaluate technical proposals, clarifications, and deviations from contractors and suppliers; provide recommendations to the client for award.</li><li>Assist in contract negotiations and post award technical clarifications with MEP contractors and key vendors.</li><li>From a PMC perspective, oversee and manage construction and installation activities for station MEP systems, ensuring alignment with approved designs, specifications, and quality standards.</li><li>Monitor contractor construction methodologies, sequencing, and resource planning for MEP works; challenge and improve where needed.</li><li>Coordinate resolution of site technical issues and RFIs in collaboration with design consultants and contractors.</li><li>Track and manage MEP interfaces with civil works, finishes, systems integration, and other trades to avoid clashes and rework.</li><li>Monitor compliance with project HSE requirements during MEP construction activities, and support the client s HSE objectives.</li><li>Review and approve, on behalf of the client, testing and commissioning strategies, plans, procedures, and integrated test schedules for station MEP systems.</li><li>Monitor execution of pre commissioning, functional performance tests, integrated systems testing, and life safety commissioning through reports and selective site attendance.</li><li>Review test results, non conformance reports, and snag lists; ensure timely rectification and closure by contractors.</li><li>Coordinate with operations, maintenance, and systems teams to ensure that MEP systems meet handover, operability, maintainability, and life cycle requirements.</li><li>Oversee completion and quality of as built documentation, O&M manuals, training materials, and handover deliverables.</li><li>Manage and track station MEP design and construction activities against the approved master schedule and key milestones.</li><li>Identify critical path activities and dependencies affecting MEP delivery; initiate recovery plans where schedule slippage occurs.</li><li>Monitor MEP related costs, variations, and potential claims; support the client in negotiation and resolution.</li><li>Maintain and regularly update risk registers for station MEP works, identifying mitigation measures and contingency plans.</li><li>Provide accurate, timely progress reports, dashboards, and presentations for the client s senior management and governance committees.</li><li>Coordinate with client internal departments (Operations, Maintenance, Safety, Security, IT, Commercial, etc.) to ensure MEP designs and installations meet operational and business requirements.</li><li>Interface with local authorities (e.g., civil defense, utility providers, building control) to support timely approvals, NOCs, inspections, and permits.</li><li>Facilitate coordination between multiple design consultants, contractors, systems integrators, and third parties involved in station delivery.</li><li>Lead and mentor a team of station MEP engineers and specialists working within the PMC team.</li><li>Promote a culture of quality, safety, and proactive risk management across all MEP related activities.</li><li>Ensure that robust quality assurance/quality control (QA/QC) processes are applied to MEP design and construction deliverables.</li><li>Support knowledge transfer, continuous improvement, and lessons learned across the program.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>What Required Skills You'll Bring;</p><ul><li>Bachelor s degree in Mechanical, Electrical, Building Services, or related Engineering discipline.</li><li>Master s degree in Engineering, Project Management, or related field is an advantage.</li><li>Professional engineering registration or chartership (CEng, PE) is highly desirable.</li><li>Project management certification ( PMP, PRINCE2) is an advantage.</li><li>Minimum 15 years experience in MEP engineering for major buildings (early career) AND rail/transit stations (current & essential), with substantial design and site supervision exposure.</li><li>Significant experience working within a PMC, client organization, or international consultancy on large, multi discipline infrastructure or transportation projects.</li><li>Demonstrated track record managing station or complex building MEP packages from design through testing and commissioning.</li><li>Strong experience coordinating multi discipline designs and managing contractors and vendors.</li><li>Prior experience on rail/metro stations or other complex, public use facilities (airports, hospitals, large commercial developments) is highly advantageous.</li><li>Deep technical understanding of station MEP systems: HVAC, power distribution, emergency power, lighting, public health, fire protection, fire alarm, BMS/SCADA, ELV systems, and life safety strategies.</li><li>Strong knowledge of relevant local codes, international standards, and fire and life safety regulations.</li><li>Proven ability to manage complex design and construction processes, with strong planning and organizational skills.</li><li>Excellent stakeholder management, communication, and negotiation skills in a multi cultural, multi discipline environment.</li><li>Strong analytical, problem solving, and decision making capabilities, with a focus on risk and issue management.</li><li>High level of professionalism, integrity, and client service orientation.</li><li>Proficiency with standard project management and office tools; familiarity with BIM/ Revit and common CDE/document control systems is an advantage.</li><li>Fluency in English (written and spoken); Arabic is ideal</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Project Manager is responsible to the Programme Manager for defining, planning, managing, and delivering the projects to meet both customer and business requirements. The Job Holder will be responsible for managing all aspects of the design, construction, testing, commissioning, and handover of the project to cost, time, and quality. The key aspect of this role will focus on the delivery of projects, operating closely with and providing expert leadership to other functional areas to ensure that the total capability delivered is fit for purpose. The Job Holder will ensure that all aspects of the project are fully defined to ensure customer requirements are achieved in accordance with all business and commercial criteria, as well as company policies and procedures. In doing so the PM will develop and maintain project plans and budgets which will deliver to customer and business needs, ensuring that these plans are consistent with overall programme needs, and that specific deadlines and milestones are agreed and communicated to all parties involved. The Job Holder will manage, control, and monitor the project so that it is delivered to agreed time, cost, and quality requirements, regularly reviewing and reporting on progress against plan and, where necessary, intervening to resolve issues which threaten delivery to plan. To achieve this it will be necessary to ensure that the project adheres to all policies and procedures and that they are carried out in such a way as to minimise risk and maximise opportunities. The Job Holder will need to manage the projects to ensure that the projects achieve all their objectives, especially assigned relationships with major suppliers and sub-contractors to ensure all contracts are delivered and that issues are effectively addressed. To undertake this role, the PM will need to ensure the project team possesses the required resources and capabilities to effectively deliver the project in line with all requirements and that staff are led, developed, and motivated to ensure they are aware of and capable of meeting their accountabilities. To fully achieve this there will be a need to liaise with all functions relevant to the delivery of assigned projects to build an integrated project team and to enable the achievement of project objectives. The role requires the application of Project Management skills covering the entire project lifecycle. The position is to lead the project by ensuring the technical support through direct and indirect management of the team (both in the UK and KSA) in the delivery of solution. In the Prime Contractorship role, a significant aspect of the job will be the management of interfaces between several sub-contractors with the added complexity of potential significant In Country Industrial Participation. An important part of the PM role will be to conduct post-project appraisals and ensure lessons learned dissemination across other business teams. The Job Holder will hold the BAE Systems Saudi Arabia delegated Project Management Governance from the Project Management Authority and be responsible for the project team for the application and compliance with the BAE Operational Framework, PM functional processes, including LCM and on all projects and tasks. Specifically Planning, Monitoring and Control; Risk and Opportunity Management, Performance Management particularly Earned Value Management (EVM) and Life Cycle Management, Bid Status and Phase and Contract Reviews. The post holder will delegate specific authority where appropriate to the Facilities Engineer and other functions of the project team.</p><p>Responsibilities</p><p>Undertake all relevant training and development required of KSA Executive population.</p><p>Understand the IBP and how this impact on business objectives across remits.</p><p>Executive level engagement with Customer and other stakeholders as appropriate with a view to understanding and exceeding requirements and expected levels of service.</p><p>Understand the BAE Systems organisation taking full accountability for remit and operating with the requirements of the wider organisation at heart.</p><p>Subscribe to and participate in the Executive PDR process.</p><p>Display and set an example of the types of behaviours expected of Executive level employees across the business.</p><p>Willing to challenge people inside and outside the organisation in order to act consistently with ethical business practices.</p><p>Any duty or accountability required and deemed appropriate at Executive/Managerial level by the business.</p><p>Role accountabilities:</p><p>Understanding the role of the Prime Contractor.</p><p>Very good overall and broad project management expertise, familiar with whole lifecycle.</p><p>Be capable of managing complex project issues and influencing the Customer.</p><p>Oversee all project activities to ensure the professional integrity with which they are carried out.</p><p>Ensure project support capability insertion through In-Kingdom Industrial Participation is a key requirement of the Customer.</p><p>Develop and ensure that the Solution is acceptable to the PC, UK MOD Authorities, CUSTOMER and KSA industry.</p><p>Ensure that Industrial Participation is consistent and integrated with the overall KSA IKIP strategy where appropriate</p><p>Job Requirements:</p><p>Significant understanding of the BAE Systems Saudi Arabia business, or an ability to develop this quickly.</p><p>Significant political and cultural awareness in areas relating to BAE SYSTEMS business.</p><p>Expert networking and communication skills used at a senior level with governments, customers, suppliers, partners and sub-contractors.</p><p>Substantial project management experience in a relevant environment.</p><p>Responsible in all aspects of the Risk Management process.</p><p>Will rounded background of BAE Systems Operational Framework.</p><p>APMP Qualification or equivalent is required.</p><p>An understanding of the LCM processes.</p><p>A track record of managing a number of major, complex and sensitive projects successfully is required.</p><p>Expert level planning and scheduling skills, ensuring the complex activities of interrelated project teams are controlled, managed and linked into the overall business plan.</p><p>Expert leadership, delegation and team building skills for the effective people management of large and complex programmes.</p><p>High level problem solving and financial control skills.</p><p>Substantial understanding of commercial, financial and project leadership.</p><p>Expert in project review and control, including the use of EVM techniques.</p><p>SAUDI NATIONAL EMPLOYEE BENEFITS</p><p>In return for the required high levels of commitment and hard work you will receive a competitive salary and benefits package, including a generous leave and leave allowance, a full health care scheme and access to discounted gym membership.</p><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>(Saudi National Only)</p><p>Significant understanding of the BAE Systems Saudi Arabia business, or an ability to develop this quickly.</p><p>Significant political and cultural awareness in areas relating to BAE SYSTEMS business.</p><p>Expert networking and communication skills used at a senior level with governments, customers, suppliers, partners and sub-contractors.</p><p>Substantial project management experience in a relevant environment.</p><p>Responsible in all aspects of the Risk Management process.</p><p>Will rounded background of BAE Systems Operational Framework.</p><p>APMP Qualification or equivalent is required.</p><p>An understanding of the LCM processes.</p><p>A track record of managing a number of major, complex and sensitive projects successfully is required.</p><p>Expert level planning and scheduling skills, ensuring the complex activities of interrelated project teams are controlled, managed and linked into the overall business plan.</p><p>Expert leadership, delegation and team building skills for the effective people management of large and complex programmes.</p><p>High level problem solving and financial control skills.</p><p>Substantial understanding of commercial, financial and project leadership.</p><p>Expert in project review and control, including the use of EVM techniques.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<span>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.<br> Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.<br> Why this role matters Customer service is evolving faster than ever.<br> Customers expect instant, personalized support, while support teams are under constant pressure to resolve issues faster without sacrificing quality.<br> AI is fundamentally changing how support organizations operate, and we're building the products that will define that future.<br> As our Principal Product Manager , you'll own the strategy and direction of Lucidya's Customer Service Suite , including OmniServ, our ticketing and case management platform, mobile experience, and the AI-powered capabilities that enable support teams to work smarter.<br> This isn't a role where you'll simply manage a backlog.<br> You'll define where the product goes, make difficult prioritization decisions, and shape experiences that thousands of users rely on every day.<br> You'll spend time with customers, understand how they actually work, and turn those insights into products that solve meaningful problems.<br> We're looking for someone who enjoys solving complex challenges, questions assumptions, and is excited by building products where AI creates real customer value - not simply because it's the latest trend.<br> What You'll Do Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring every investment moves the product closer to solving meaningful customer problems.<br> Spend time with customer support teams, operations leaders, and enterprise customers to deeply understand how they work, where they struggle, and what would genuinely improve their day-to-day experience.<br> Work closely with Engineering and Design to continuously deliver valuable improvements, favouring learning through iteration over waiting for perfection.<br> Make thoughtful product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy.<br> Champion AI-powered experiences that genuinely improve agent productivity and customer outcomes, rather than adding technology for technology's sake.<br> Partner with Customer Success, Sales, and Marketing to ensure new capabilities are successfully adopted and create measurable business impact after launch.<br> Use customer feedback, product analytics, market trends, and experimentation to continuously improve the product and validate product decisions.<br> Create alignment across stakeholders by communicating product strategy, priorities, trade-offs, and roadmap decisions with clarity and confidence.<br> Build trust across cross-functional teams by creating a collaborative environment where great ideas can come from anyone.<br> Who You Are You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end—not just individual features.<br> You enjoy solving customer problems more than shipping features.<br> You naturally ask "What problem are we solving?<br>" before deciding "What should we build?<br>" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees.<br> You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions.<br> You collaborate exceptionally well with engineers and designers.<br> You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together.<br> You're naturally curious.<br> Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to.<br> You value progress over perfection and know when it's time to ship, learn, and iterate.<br> You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story.<br> You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem.<br> You're fluent in both Arabic and English , enabling you to work closely with our customers across the region.<br> You'll likely have experience with Product management platforms such as Jira and Confluence.<br> Collaboration tools including Miro and Figma.<br> Product analytics platforms such as Mixpanel, Amplitude, or similar.<br> SQL for exploring product data and validating hypotheses.<br> Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar.<br> Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools.<br> Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product.<br> Built AI-powered workflows or automation products that delivered measurable customer outcomes.<br> Experience designing or building enterprise customer service software.<br> What Success Looks Like (First 6 Months) Within your first six months, you'll have built a deep understanding of Lucidya's Customer Service Suite, our customers, and the workflows that power their support operations.<br> More importantly, you'll have: Become the go-to product leader for the Customer Service Suite, with a deep understanding of both the product and the customer problems it solves.<br> Shipped meaningful improvements to OmniServ or the mobile experience that customers notice and that measurably improve how support teams work.<br> Earned the trust of Engineering, Design, and cross-functional stakeholders by making thoughtful product decisions, communicating trade-offs clearly, and consistently delivering value.<br> Built strong relationships with customers and established a regular feedback loop that directly influences product priorities.<br> Defined and communicated a clear product roadmap that balances customer needs, business priorities, and long-term product strategy.<br> Identified opportunities to leverage AI and automation in ways that create genuine value for support teams rather than simply introducing new technology.<br> What the hiring process will look like Our hiring process is designed to help both you and us determine whether this is the right fit.<br> The process typically includes: An introductory conversation with Talent Acquisition.<br> A Product Leadership interview to explore your product thinking, leadership style, and experience.<br> A case study where you'll demonstrate how you approach solving complex product challenges and communicate your decisions.<br> A presentation/panel interview to showcase your findings A final conversation with executive leadership / Offer discussion.<br> Throughout the process, we're looking beyond experience alone.<br> We want to understand how you think, how you make decisions, how you collaborate with others, and how you approach building products that customers genuinely love.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p>The AWS Security Assurance Services team, a part of Amazon Web Services, leverages the expertise and ingenuity of our builders to establish scalable security solutions for both internal and external customers that drive business outcomes. Our goal of securing the world’s workloads and building a brighter future for humanity requires us to focus on reliable delivery of bar raising security outcomes and investment in security mechanisms and automation on behalf of our customers.<br>The AWS Security Assurance Services team works with our largest enterprise customers to operationalize the shared responsibility model as they migrate to the cloud. Are you a Governance, Risk, and Compliance professional who can address the challenges of migrating systems and workloads to the cloud? Are you skilled at helping executives address their enterprise risk management requirements using highly scalable computing architectures?<br>The AWS Security Assurance Service team, within AWS Support, is seeking a talented Security Assurance Solutions Architect to help the expansion of the Security Assurance practice and educate our customers on how our product-led, people-powered services helps operate their business securely on AWS while also demonstrating assurance that compliance objectives can be achieved. This is an exciting opportunity to contribute at the intersection of cloud, cyber security, and compliance. You will have the opportunity to work with multiple lines of business, and learn from (and contribute to) a variety of security and compliance use cases. This is a customer facing role where success is measured by helping enable our customers in moving their workloads and regulated data into the cloud by addressing specific risk, regulatory, and compliance requirements.<br>We are looking for an innovative security/compliance professional who has the ability to handle a wide range of compliance requirements, is willing to dive in to the details, can translate those requirements into scalable solutions, and is able to communicate at all levels within an organization.<br>Key job responsibilities<br>Expertise – Delivers in teams that include Amazonians, partners, and customers to enhance security assurance and compliance programs.<br>Solutions - Work with a team to define innovative compliance and risk management approaches to customers that help the customer understand how to move sensitive workloads onto the cloud faster.<br>Delivery – Engagements will require working to resolve security assurance questions and to understand how to manage risk and achieve compliance while operating in the AWS Cloud through deep dive discussions, strategic presentations/recommendations, and hands on demonstrations of automating compliance in the AWS environment.<br>Insights - Work with AWS engineering, support and business teams to convey partner and customer feedback as input to AWS technology roadmaps.<br>Ability to travel to customer sites as needed.<br>About the team<br>AWS Security Assurance Services LLC, a PCI-QSAC (Payment Card Industry-Qualified Security Assessor company) and HITRUST External Assessor Firm, is a team of industry certified assessors, helping our customers achieve, maintain, and automate compliance in the cloud by tying together applicable audit standards to AWS service specific features and functionality.<br>Diverse Experiences<br>Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.<br>Why AWS<br>Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.<br>Work/Life Balance<br>We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.<br>Inclusive Team Culture<br>Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.<br>Mentorship and Career Growth<br>We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<br>- Experience in risk management and internal audit including: performing risk assessments and audits, designing controls, managing enterprise control frameworks, and prioritizing risk<br>- Bachelor's degree or equivalent in Computer Science, Engineering, Information Systems Management, Information Security or other related fields<br>- 5+ years experience in IT security, compliance and risk management, data privacy, or security controls.<br>- 2+ years experience advising customers on architectures meeting industry standards and regulations such as NIST 800-53 and GDPR.<br>- CPA, CMA, CISA, CIA or equivalent risk, audit, or compliance credentials<br>- Experience in Agile methodologies and DevOps practices<br>- CISSP, CISA, CISM or other security certification, or GCIH (GIAC Certified Incident Handler) or GSEC (GIAC Security Essentials) or Security+<br>- Experience in performing security assessments and information system audits of network, operating systems, application security, as well as auditing IT processes.<br>- Demonstrated ability to think strategically about business, product, and technical challenges.<br>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Nationality</b>
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Saudi Arabia </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Role Purpose Ejad Tech is seeking a senior, client-facing Subject Matter Expert in AI and Emerging Technologies who can help shape demand, qualify opportunities, define solution direction, and support credible technical conversations with enterprise and government stakeholders in Saudi Arabia. The role is designed for the market reality in which many clients are still building awareness, need trusted guidance before they buy, and expect a technically credible advisor who can connect innovation ambition with practical implementation pathways. This position sits between traditional sales, technical architecture, and delivery assurance. It is intended for a professional who can engage executives, accompany leadership and sales teams in strategic meetings, translate emerging technology concepts into business value, frame feasible solution approaches, support indicative pricing and commercial shaping, and give clients confidence that proposed AI and emerging technology initiatives can move responsibly from idea to implementation. The role is not a pure delivery role and not a pure sales role. It is a forward-facing consulting and solution-shaping role focused on AI-first growth, emerging technology opportunity development, and strong continuity between what is proposed, what is sold, and what can realistically be delivered. Role Mandate The SME will serve as Ejad Tech’s technical and advisory front for AI and emerging technologies during client engagement, presales, executive awareness discussions, solution shaping, and selected transition-to-delivery activities. The role is expected to strengthen client confidence, improve technical credibility during pursuit stages, and help the business create demand in markets where customers may not yet have fully defined AI or emerging technology requirements. The successful candidate should be able to operate in the space between deep technologists and non-technical commercial stakeholders: strong enough to discuss architecture, integration, delivery implications, use-case feasibility, governance, and vendor options, while also being commercially aware enough to support opportunity qualification, sizing assumptions, solution packaging, and persuasive executive conversations. Key Responsibilities• Act as a senior, client-facing advisor on AI, Generative AI, machine learning, intelligent automation, and relevant emerging technologies for government and enterprise clients.• Accompany Sales, Business Development, and Executive Leadership in strategic client meetings, executive briefings, workshops, and awareness sessions to educate stakeholders, shape demand, and position practical technology opportunities.• Lead discovery, innovation, use-case, and solution-design workshops; translate business challenges into clear value cases, technology use cases, and phased implementation roadmaps.• Qualify AI and emerging-technology opportunities by assessing business value, feasibility, data readiness, integration needs, organizational readiness, delivery complexity, and key risks.• Define high-level solution scope, architecture, assumptions, dependencies, implementation approach, and commercial considerations; support proposals, RFPs, bids, presentations, demonstrations, and indicative pricing.• Recommend the appropriate solution approach, including consulting, PoCs, accelerators, partner technologies, platforms, custom development, or integrated solutions.• Design and assess AI-enabled solutions across Gen AI, LLM assistants, knowledge systems, NLP, intelligent search, automation, computer vision, analytics, and domain-specific AI use cases.• Shape integrated solutions that combine AI with data platforms, cloud, APIs, enterprise applications, IoT, digital twins, edge, XR, and other emerging technologies where relevant.• Guide PoCs, prototypes, pilots, and demonstrations, ensuring a clear and credible path from concept to secure, scalable production implementation.• Ensure proposed solutions consider Saudi regulatory and governance requirements, including SDAIA, NDMO, PDPL, privacy, cybersecurity, data governance, responsible AI, human oversight, and model risk.• Build trusted-advisor relationships with senior stakeholders and contribute market insights, reusable offerings, solution frameworks, accelerators, and thought-leadership assets.• Ensure continuity between presales and delivery by clarifying solution intent, architecture, assumptions, dependencies, governance requirements, and implementation risks; provide technical assurance without acting as the delivery owner. Candidate Profile The ideal candidate is not a pure salesperson and not a narrow specialist engineer. This role is intended for a market-facing consultant who combines strong technical literacy in AI and emerging technologies with solution architecture thinking, client engagement maturity, and enough commercial awareness to support opportunity development and presales confidence. The successful candidate should be comfortable speaking to C-level executives, business sponsors, architects, delivery leads, and partner vendors. The person should be able to simplify complex technologies without oversimplifying them, create confidence without overpromising, and shape practical next steps in environments where customers may still be forming their technology agenda. Required Experience• Bachelor’s degree in computer science, Artificial Intelligence, Data Science, Computer Engineering, Software Engineering, Information Technology, or a related field; a Master’s degree is preferred.• 8+ years of relevant experience across technology consulting, solution architecture, digital transformation, enterprise technology advisory, data and AI, or related domains.• Strong practical understanding of AI/ML, Generative AI, LLM-oriented solution patterns, AI-enabled automation, and modern enterprise technology architectures.• Demonstrated experience translating business needs into feasible technology use cases, solution concepts, and implementation approaches.• Experience participating in or shaping PoCs, prototypes, pilots, or production-oriented technology initiatives.• Strong understanding of enterprise integration, APIs, cloud environments, data platforms, cybersecurity, and solution scalability considerations.• Experience engaging clients in workshops, discovery sessions, assessments, presentations, or solution-definition activities.• Strong exposure to Saudi government entities, regulated sectors, or large enterprises is highly preferred.• Arabic communication skills are strongly preferred for client-facing effectiveness in the Saudi market. Preferred Experience• Experience in technology consulting, innovation consulting, AI solution advisory, digital transformation, or advanced technology services.• Experience supporting presales, proposal development, solution shaping, or technical-commercial discussions.• Familiarity with Saudi public and private sector digital environments, data governance expectations, and responsible AI considerations.• Experience evaluating technology vendors, partner offerings, and build-versus-buy options.• Exposure to sectors such as government, defense, smart cities, utilities, transport, education, health, or other strategic enterprise domains in Saudi Arabia. Core Competencies & Technology Expertise AI-first advisory and solution shaping across Generative AI, LLMs, AI assistants, machine learning, intelligent automation, data platforms, cloud, APIs, and enterprise integration. Strong capability in executive engagement, use-case prioritization, high-level architecture, presales, workshops, commercial scoping, and delivery assurance. Familiarity with emerging technologies such as IoT, digital twins, metaverse/XR, edge computing, computer vision, smart platforms, and technology-partner ecosystems to develop integrated, business-focused solutions. Success Measures Success in this role will be measured by a combination of market impact, technical credibility, and opportunity quality, including:• Improved quality of client-facing AI and emerging technology conversations• Stronger executive engagement and demand-shaping effectiveness• Better-qualified opportunities• Greater confidence in solution scope, assumptions, and indicative pricing• Higher conversion of advisory conversations into structured opportunities• Increased contribution to AI and emerging technology led revenue growth• Development of reusable solution assets, architectures, and go-to-market content Preferred Certifications AI, machine learning, or Generative AI, Cloud architecture or cloud AI platforms, Solution architecture or enterprise architecture, Data governance, cybersecurity, or privacy, TOGAF or equivalent architecture frameworks, ISO/IEC 42001, responsible AI, or related AI governance domains
<h2 class="h5">Job description</h2>
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<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Airbus Americas, Inc </b><span>i</span></b><span>s looking for an </span><b>A220 Mechanical Quality Inspector (2nd Shift)</b> <span>to join our team based in</span><b><b>Mobile, AL</b><span>.</span></b></p><br><br><br><p>As the <b>A220 Mechanical Quality Inspector (2nd Shift)</b>, you will contribute to investigations and root cause analysis into quality/ technical issues reported by the business team and customer, ensuring there is appropriate containment and archiving, and that corrective and curative actions are taken by the accountable function through multifunctional teams.</p><br><br><p><br>You will perform Quality Inspections as per defined standards, Final Check and Attestation, Stop Points, Out of sequence work, including critical activities (when not delegated). You will ensure Operational Surveillance (people, product and process). You will also provide feedback and coaching to Operations & Support Functions on Quality issues and observations from Operational Surveillance. Finally, you will actively participate in process improvements.</p><br><br><br><p><b><b>Meet the Team:</b></b></p><br><br><p><span>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health & safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.</span></p><br><br><br><p><b><b>Your Working Environment:</b></b></p><br><br><p><span>On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><b>How We Care for You:</b></b></p><br><br><ul><li><p>Financial Rewards:<span> Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p>Work/Life Balance: <span>Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p>Health & Welfare: <span>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. </span></p><br><br></li><li><p>Individual Development: <span>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</span></p><br><br></li></ul><br><p><b><b>Your Challenges:</b></b></p><br><br><ul><li><p>Execute technical inspections in the production process of the aircraft in the context of the authorization of manufacturer operation.</p><br><br></li><li><p>Prepare and perform visual, incoming, first article, final inspections during aircraft manufacture for compliance with design specifications, customers and certification requirements.</p><br><br></li><li><p>Document the technical inspections performed in the FLEXNET/NCMS/SAP production orders SAP-based and the relevant IT systems by inspection remarks and complete other aircraft documents as well as prepare first article inspection reports.</p><br><br></li><li><p>Support troubleshooting, Functional Test Procedures(FTPs) and participate in Quality Survey requests.</p><br><br></li><li><p>Compile all technical data of non-conformance in order to launch the NCMS-based quality discrepancy sheets for the professional assessment in accordance with the manufacturing engineering documentation.</p><br><br></li><li><p>Document all the results of the technical inspector in the FLEXNET/NCMS/SAP based IT system.</p><br><br></li><li><p>Attain skills to perform audits of Non-Conformance Rework Orders as part of the Material Review Board (MRB).</p><br><br></li><li><p>Perform audits/reviews of workbooks to validate PV approval and process</p><br><br></li><li><p>adherence.</p><br><br></li><li><p>Track and maintain components during the Non Conformance process.</p><br><br></li><li><p>Perform other duties as assigned</p><br><br></li><li><p>Knowledge of Quality Management Systems.</p><br><br></li><li><p>Knowledge of drawing systems, inspection plans, and inspection coordination.</p><br><br></li><li><p>Knowledge of the principles, practices, methods and tools used in the production line.</p><br><br></li><li><p>Handling and use of inspection tools of the length measuring techniques (mechanical, optical, electrical)</p><br><br></li></ul><br><p><b>Your Boarding Pass: </b></p><br><br><ul><li><p>Highschool diploma or GED</p><br><br></li><li><p>2 years of experience in an aviation company with an emphasis on mechanical and/or structural components and assemblies.</p><br><br></li><li><p>Preferred experience in a Quality Inspector position.</p><br><br></li><li><p>Knowledge of Quality Management Systems.</p><br><br></li><li><p>Knowledge of drawing systems, inspection plans, and inspection coordination.</p><br><br></li><li><p>Knowledge of the principles, practices, methods and tools used in the production line.</p><br><br></li><li><p>Handling and use of inspection tools for length measuring techniques (mechanical, electrical)</p><br><br></li><li><p>Relevant Airline/Aviation experience is desirable</p><br><br></li></ul><br><p><b>Preferred: </b></p><br><br><ul><li><p>FAA Airframe & Powerplant License, an A&P license including inspection authorization is preferred</p><br><br></li></ul><br><p><b><b>Eligibility: </b></b></p><br><br><p><span>Eligible for employment in the US without sponsorship. </span></p><br><br><br><p><b><span>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</span></b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Entry Level<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Quality Inspection <JF-QU-QC><p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br>
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Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br>
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Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br>
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Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>Portfolio 3 is searching to build out it’s Operations team with a new Operations Manager to join the team and help strengthen our foundation. Heading into it’s 3rd year, the portfolio is looking to build an it’s initial success with CPHI Middle East, Umrah & Ziyarah Forum, and Saudi Maritime & Logistics Congress. With some more exciting projects on the horizon you could be one of the key drivers in the next stage of bringing amazing experiences to, and forging memorable brands in, The Kingdom. </p><br><p>As Portfolio 3 is building and growing we are looking for someone to come and help specifically, but not limited to, the delivery of: </p><br><ul><li><p>The expanding Umrah & Ziyarah Forum ecosystem </p><br></li></ul><ul><li><p>The evolving Innovation Driven Water Sustainability (IDWS) event after a successful 1st year. </p><br></li></ul><p>The Operations Manager is responsible for the professional operational delivery of their allocated events; features and projects. You will ensure that all are delivered to the highest possible standards and to the satisfaction of all parties involved consistently throughout the year. </p><br><p>Reporting to the Head & Senior Operations Managers, the Operations Manager will be responsible together with the Senior Operations Manager for implementing the EMEA Operations objectives. The intention is for the Operations Manager to eventually take full lead on running these streams, with High Level Ministry involvement and communication required. </p><br><p>The Operations Manager should lead by example and demonstrate a professional responsibility to the department at all times. Adding value to the Operations Department and Portfolio alike and helping others to build their knowledge and ability for the future of Tahaluf. </p><br><p><strong>Operational Duties </strong></p><br><ul><li><p>Be the key point of contact for the show teams in all matters on your allocated shows, internal and external. </p><br></li></ul><ul><li><p>Accountability for setting, regular forecasting & achieving operational show budgets for allocated events. </p><br></li></ul><ul><li><p>Responsibility for successful show management and technical delivery of several physical and digital events throughout the year including features & fully undertaking all related tasks. </p><br></li></ul><ul><li><p>Manage production and implementation of show project plans ensuring all operational tasks are carried out on a timely basis according to individual project plans and within deadlines across all your events. </p><br></li></ul><ul><li><p>Ensuring all allocated events are working within the company’s H&S, Security & Sustainability guidelines at all times.</p><br></li></ul><ul><li><p>Implementation of internal and external Service Level Agreements on all allocated events. </p><br></li></ul><ul><li><p>Oversee production and delivery of the show exhibitor manual.</p><br></li></ul><ul><li><p>Communicate with suppliers to manage the brief, design, feature production and signage process in co-ordination with show teams and sponsors. </p><br></li></ul><ul><li><p>Communicate with suppliers and show teams to manage the brief, design, production and management of Registration areas and overall welcome experience. </p><br></li></ul><ul><li><p>Compile post event reports and KPI analysis.</p><br></li></ul><ul><li><p>In collaboration with the Procurement team, monitor the ongoing performance of key contractors and troubleshoot / identify remedial action as required on each event. </p><br></li></ul><p><strong>Management </strong></p><br><ul><li><p>Manage, mentor & develop line reports & others within the EMEA Operations team, You will manage line reports on a day to day basis where applicable, each of these may be allocated across multiple events throughout the year requiring you to work alongside other Operations Managers to effectively balance workloads & priorities for each team member individually. </p><br></li></ul><ul><li><p>Setting, monitoring and management of direct reports’ performance objectives and identifying training needs. </p><br></li></ul><ul><li><p>Work with colleagues to achieve best practice in terms of operational planning and management. </p><br></li></ul><p><strong>Compliance / legal / H&S / Sustainability </strong></p><br><ul><li><p>Adhere to all Informa compliance requirements and monitor supplier performance to ensure they are meeting our requirements.</p><br></li></ul><ul><li><p>Follow the complete HSS Operating Model for all allocated events, submitting paperwork as required in a timely and concise manner and embedding best practice & continual improvement’s into all your event planning. </p><br></li></ul><ul><li><p>Collaborate with Informa H&S team to ensure suppliers meet and exceed our H&S requirements. </p><br></li></ul><ul><li><p>Work with H&S team on remedial measures where necessary.</p><br></li></ul><ul><li><p>Be an active partner of the Informa Sustainability team and look for opportunities to support and enhance our sustainability initiatives.</p><br></li></ul><br>Qualifications<br><ul><li><p>Educated to degree level or equivalent </p><br></li></ul><p><strong>Qualities needed for the role </strong></p><br><ul><li><p>Strong and effective verbal and written skills in Arabic and English. </p><br></li></ul><ul><li><p>5 years of events or exhibition industry experience or similar. </p><br></li></ul><ul><li><p>Must have independently and successfully managed operations on multiple large events to a consistently high standard. </p><br></li></ul><ul><li><p>Experience of managing, supporting & developing multiple line reports simultaneously. </p><br></li></ul><ul><li><p>You will possess a good working knowledge of the exhibition industry & venues as well as a great working relationship with all official contractors. </p><br></li></ul><ul><li><p>Effective communication skills – being able to liaise with Operations team members as well as working with & reporting to Director Level individuals throughout the portfolio(s). </p><br></li></ul><ul><li><p>Familiarity with good procurement practices .</p><br></li></ul><ul><li><p>Excellent interpersonal skills and the ability to inspire and motivate others, thinking outside the box for creative solutions. </p><br></li></ul><ul><li><p>Ability to anticipate problems and/or put contingency plans in place.</p><br></li></ul><ul><li><p>A proven ability to work to tight deadlines, with attention to detail under pressure is a pre requisite. </p><br></li></ul><ul><li><p>Willingness and ability to travel / work across differing time zones especially within the EMEA region. </p><br></li></ul><ul><li><p>Proven knowledge of exhibition H&S Guidelines and implementation. </p><br></li></ul><ul><li><p>Computer literate and proficient in the use of commonly used business software and project management software .</p><br></li><li><p>IOSH Managing Safety Certificate (or equivalent) as a minimum. </p><br></li><li><p>Prior large budget management skill is a plus.</p><br></li></ul><br>Additional Information<br><p><strong>Please note this is a 9 month contract role. It can be performed remotely. We are not able to provide relocation or sponsorship support with the position. </strong></p><br><p>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it. We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit. We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<br><br><p>Want to work with the most sought-after minds and most talked-about projects? Your experience of working on complex Transport Projects in the Middle East might just make you our new Crowd Specialist in Transport & Mobility. </p><br><br><br><br><br><br><br><p><strong>Here at Buro Happold, expect the exceptional. </strong></p><br><br><br><p>From the projects you will work on to the clients we work with. From career-defining opportunities to an inclusive and diverse practice where we all contribute to a more equitable world. From our reputation to our relationships. Wherever your Buro Happold career takes you, it’ll be anything but ordinary. </p><br><br><br><p><strong>Your next role</strong></p><br><br><br><p>Buro Happold has a clear strategic plan, strong learning culture and entrepreneurial mindset that will allow you to thrive. </p><br><br><br><p>You’ll be part of something bigger than us all where sustainability, equity, social and performance outcomes matter. All of Buro Happold is committed to doing the right thing, even when that’s the hardest thing. This is a genuine opportunity to make impact - and leave real legacy.</p><br><br><br><br><br><br><p><strong>Your key duties</strong></p><br><br><br><p>We are seeking a highly motivated and experienced Crowd Specialist– Transport & Mobility to join our prestigious team in Jeddah, KSA, to lead project delivery, create a team, and drive work winning across some of the region’s most complex projects.</p><br><br><br><ul><li>Lead multidisciplinary crowd movement and people-flow workstreams as Project Director or discipline lead, taking overall responsibility for programme, commercial performance, risk management and client liaison on major projects in Jeddah and across the Middle East region.</li><li>Provide day-to-day leadership, coaching and mentoring to junior and mid-level team members, supporting their technical development, line management needs and long-term progression as part of building a high-performing regional crowd team.</li><li>Actively contribute to work winning across Saudi Arabia and the wider Middle East, including identifying opportunities, shaping technical approaches, preparing and reviewing proposals, and participating in client interviews and presentations with public and private sector stakeholders.</li><li>Provide technical expertise in crowd movement, pedestrian dynamics and people-flow planning, including crowd strategy development, pedestrian modelling, egress and emergency analysis, operational planning inputs, and design advice for complex developments and major event environments.</li><li>Provide strategic advice to clients and stakeholders on crowd-related solutions, ensuring integration with master planning, transport strategy, architecture, venue planning, public realm design and operational requirements.</li><li>Ensure the quality of projects and deliverables is best-in-class, with robust internal review processes, clear technical accountability, and consistent application of regional and global best-practice methodologies.</li><li>Develop and maintain positive relationships with clients and stakeholders across Saudi Arabia and the Middle East, acting as a trusted adviser and key point of contact on priority crowd and people-movement commissions.</li></ul><br><ul><li>Work closely with Buro Happold global crowd specialists and wider regional teams to share knowledge, align technical standards, strengthen delivery capability and embed international best practice across Middle East projects.</li><li>Review, direct and compile high-quality technical reports, modelling outputs and presentations, and present clear, risk-based recommendations to clients, design teams, operators, authorities and other senior stakeholders.</li><li>Support the growth of the regional crowd dynamics offer by helping define service lines, strengthen capability, recruit key talent and position the team for long-term success in Jeddah and across the wider Middle East market.</li></ul><br><br><p><strong>Your skills and experience</strong></p><br><br><br><ul><li>Bachelor’s degree in engineering, transport planning, urban planning, architecture or a related field, with strong exposure to people‑movement, crowd safety or complex buildings and public‑realm environments.</li><li>15+ years of experience in crowd dynamics, pedestrian movement or related fields, with a proven track record of leading and directing complex crowd and people‑flow projects in the Middle East, including major events, strategic masterplans, station and venue studies, and advisory commissions.</li><li>Demonstrable experience acting as Project Director or equivalent on multidisciplinary crowd, mobility and master planning projects, including responsibility for commercial performance, programme, risk and senior client relationships.</li><li>Deep knowledge and hands‑on experience with advanced crowd and pedestrian simulation software and tools (such as MassMotion, Legion, Pathfinder, STEPS, Pedestrian Dynamics or similar), and the ability to interpret model outputs into clear design and operational guidance.</li><li>Recognised crowd and people‑movement thought leader, able to shape technical approaches, challenge conventional practice and deliver innovative, human‑centred solutions in high‑density, complex or high‑risk environments.</li><li>Strong understanding of crowd psychology, behaviour under normal and emergency conditions, and contemporary crowd management and event safety principles, with insight into how these can be applied across KSA and the wider Middle East region.</li><li>Proven record in work winning; identifying opportunities, contributing to bid strategy, leading proposal preparation, and participating in client presentations and interviews for major crowd, venue and people‑movement commissions.</li><li>Excellent communication, interpersonal and stakeholder‑management skills, with the ability to build trusted relationships with clients, authorities, operators and partners, and to present complex technical material in a clear and compelling way.</li><li>Strong critical‑thinking, analytical and problem‑solving skills, including experience working with large data sets, observational studies and operational inputs to support robust crowd assessments and movement strategies.</li><li>Demonstrated ability to lead, manage and mentor teams, developing junior staff and fostering a high‑performance, collaborative culture across Jeddah and the wider Middle East region.</li><li>Ability to work independently and as part of a multi‑disciplinary team, coordinating closely with transport planners, master planners, architects, engineers and operational specialists on complex programmes.</li></ul><br><ul><li>Ability to prioritise workload effectively, manage multiple projects simultaneously, and meet tight deadlines in a fast‑paced consultancy and major‑projects environment.</li></ul><br><br><br><p><strong>What we offer you</strong></p><br><br><ul><li>Bring your knowledge and expertise to one of the world’s most respected consultancies. </li><li>Hybrid working arrangements.</li><li>Attractive salary and benefits package</li><li>A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you </li><li>Entitlement to two memberships to professional bodies or subscriptions </li><li>An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional. </li></ul><br><br><p><strong>At Buro Happold, everyone else’s extraordinary is just our everyday. Apply today and be a part of our legacy. </strong></p><br><br><br><br><p><strong>A place for everyone </strong></p><br><br><br><p>Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers. </p><br><br><br><p>Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive. </p><br><br><br><p>We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.</p><br><br><p>Please let us know if there are any adjustments, we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.</p><br><br><br><br><br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Date Posted:</b></p><br><br>2026-06-25&#xa;&#xa;<p><b>Country:</b></p><br><br>United States of America&#xa;&#xa;<p><b>Location:</b></p><br><br>US-AL-HUNTSVILLE-1220-CUST ~ 1220 Redstone Gateway S ~ RESTONE (External Site)&#xa;&#xa;<p><b>Position Role Type:</b></p><br><br>Onsite&#xa;&#xa;<p><b><span>U.S. Citizen, U.S. Person, or Immigration Status Requirements:</span> </b></p><br><br>Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance&#xa;&#xa;<p><b>Security Clearance Type: </b></p><br><br>Secret - Current&#xa;&#xa;<p><b>Security Clearance Status: </b></p><br><br>Active and existing security clearance required on day 1<br><br><p>Raytheon Company Managed by Collins Aerospace</p><br><br><br><p>Collins Aerospace, an RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio, and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.</p><br><br><br><p>The C2BMC Next Program, based in Huntsville AL, is seeking a Software Engineer to provide software development in the Java language for the Regional Applications/ Battle Management Sensor Resource Management (BM/SRM) team.</p><br><br><br><p>Your primary responsibilities will be software development using Java, able to work with other people using good verbal and written communication on the C2BMC program.</p><br><br><br><p>As a Software Engineer, you will work independently or with a small group and be flexible in a highly dynamic and ever-changing environment.</p><br><br><br><p><b><u>What You Will Do:</u></b></p><br><br><ul><li>Under minimal direction, provides specialized expertise within multiple systems, software disciplines, as well as general knowledge of related disciplines, applications implications, and customer areas.</li><li>Responsible for performing in-depth analysis and technical support of systems software products, including complex problem resolution, design, development, testing, operational integration, and user support.</li><li>Works from specifications to develop or modify operating systems applications.</li><li>Assists with design, coding, benchmark testing, debugging and documentation of programs. Interfaces with other systems support groups to resolve problems, set standards and improve overall efficiency of the operating system.</li><li>Designs, codes, tests and implements tools for operations automation.</li><li>Works on most phases of software systems programming applications and may require minor instruction and guidance in other phases.</li></ul><br><p><b><u>Qualifications You Must Have: </u></b></p><br><br><ul><li>Experience and knowledge of software practices such as coding standards, automated testing, automated build pipelines and configuration. Must have excellent oral and written communication skills and an ability to work effectively in a rapid, team environment.</li><li>Software engineering and software development with strong Java/J2EE, C++/00 or similar language experience.</li><li>Experience with agile development methodologies.</li><li>Active and transferable Secret U.S. government issued security clearance is required prior to start date</li><li>Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience.</li></ul><br><p><b><u>Qualifications We Prefer:</u></b></p><br><br><ul><li>Command and control system application development - Previous experience with message translation software Automated test and pipeline development experience</li><li>Proficiency in Project Management Tools: Experience using Microsoft Project, Jira, or similar platforms for scheduling, task management, and tracking project progress.</li><li>Agile Methodology Expertise: Strong understanding and application of Agile methodologies, including SCRUM, for iterative development and team collaboration.</li><li>Risk Management: Skilled in identifying potential risks, developing mitigation strategies, and implementing proactive solutions to ensure project success.</li><li>Requirements Management: Experience in decomposing, prioritizing, and managing technical and functional requirements throughout the project lifecycle.</li><li>Cross-Functional Leadership: Proven ability to collaborate with multi-disciplinary teams, ensuring alignment across engineering, operations, and program leadership to achieve objectives</li></ul><br><p><b><u>What We Offer:</u></b></p><br><br><p>Some of our competitive benefits package includes: </p><br><br><ul><li>Medical, dental, and vision insurance</li><li>Three weeks of vacation for newly hired employees</li><li>Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option</li><li>Tuition reimbursement program</li><li>Student Loan Repayment Program</li><li>Life insurance and disability coverage</li><li>Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection</li><li>Birth, adoption, parental leave benefits</li><li>Ovia Health, fertility, and family planning</li><li>Adoption Assistance </li><li>Autism Benefit</li><li>Employee Assistance Plan, including up to 10 free counseling sessions</li><li>Healthy You Incentives, wellness rewards program</li><li>Doctor on Demand, virtual doctor visits</li><li>Bright Horizons, child and elder care services</li><li>Teladoc Medical Experts, second opinion program</li><li>And more! </li></ul><br><p><b>Learn More & Apply Now!</b></p><br><br><br><p>Do you want to be a part of something bigger? A team whose impact stretches across the world, and even beyond? At Collins Aerospace, our Mission Systems team helps civilian, military and government customers complete their most complex missions — whatever and wherever they may be. Our customers depend on us for intelligent and secure communications, missionized systems for specialized aircraft and spacecraft and collaborative space solutions. By joining our team, you’ll have your own critical part to play in ensuring our customer succeeds today while anticipating their needs for tomorrow. Are you up for the challenge? Join our mission today. </p><br><br><br><p>*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.</p><br><br><p> </p><br><br><p>This is an <b>Onsite role</b>: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.</p><br><br><p> </p><br><br><p>At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other -- propel us all higher, again and again. </p><br><br><br><p>Apply now and be part of the team that’s redefining aerospace, every day. </p><br><br><br><p><b>Employee Referral Eligible</b></p><br><br><br><br><br><p><i><b>As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.</b></i></p><br><br><br>The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.<br><br><br>Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.<br><br>Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.<br><br>This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.<br><br>RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.<br><br><p><span><i>RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.</i> </span></p><br><br><br><br><p><b>Privacy Policy and Terms:</b></p><br><br><p><span>Click on this </span>link<span> to read the Policy and Terms</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2>Division: <strong>Sports & Entertainment</strong></h2>
<h2>Department: <strong>AKUN</strong></h2>
<h2>Company: <strong>Red Sea Sports & Entertainment Company (RSSE)</strong></h2>
<p> </p>
<h2>From Land to Sea – Active Experiences in Nature's Purest Form</h2>
<p> </p>
<p>Red Sea Sports & Entertainment Company (RSSE), a wholly owned subsidiary of Red Sea Global (RSG), is dedicated to creating, operating, and delivering world-class land and marine experiences across The Red Sea destination. Through its portfolio of specialist brands—<strong>Galaxea</strong> for marine adventures, <strong>AKUN</strong> for land-based adventure experiences, and <strong>WAMA</strong> for leisure and recreational activities—RSSE offers exceptional, nature-inspired experiences that celebrate the unique landscapes of The Red Sea.</p>
<p> </p>
<p>As a strategic partner of the Saudi Olympic & Paralympic Committee, RSSE plays a key role in promoting inclusive, accessible, and internationally recognised sports, adventure, and recreational experiences that support active lifestyles and sporting excellence across the Kingdom.</p>
<p> </p>
<p>Guided by a commitment to innovation, sustainability, operational excellence, and unforgettable guest experiences, RSSE contributes to the ambitions of Saudi Vision 2030 by helping position The Red Sea as a leading global destination for regenerative tourism, adventure, and premium leisure experiences.</p>
<p> </p>
<hr>
<h1>Job Purpose</h1>
<p>The Instructor – Adventure is responsible for delivering safe, engaging, and memorable land-based adventure experiences across The Red Sea destination. Working under the guidance of the Senior Instructor – Adventure and Adventure Management, the role facilitates a variety of outdoor activities while ensuring exceptional guest service, operational readiness, and compliance with all safety standards.</p>
<p>The Instructor supports the preparation of adventure venues, equipment, vehicles, and activity locations, ensuring all assets are maintained to the highest operational standards. The role also contributes to environmental stewardship, guest education, and the continuous enhancement of AKUN's adventure experiences through professionalism, teamwork, and operational excellence.</p>
<hr>
<h1> </h1>
<h1>Key Responsibilities</h1>
<h2>Adventure Operations</h2>
<ul>
<li>
<p>Deliver guided land-based adventure activities in accordance with approved operating procedures and RSSE service standards.</p>
</li>
<li>
<p>Conduct guest safety briefings and equipment demonstrations before each activity.</p>
</li>
<li>
<p>Supervise guests throughout activities, ensuring their safety, comfort, and enjoyment.</p>
</li>
<li>
<p>Assess guest capability and adjust activities where appropriate to maintain safety and experience quality.</p>
</li>
<li>
<p>Monitor weather conditions, terrain, and environmental factors before and during activities.</p>
</li>
<li>
<p>Support the safe operation of hiking, trekking, mountain biking, climbing, archery, high ropes, quad biking, and other adventure experiences as required.</p>
</li>
<li>
<p>Maintain a professional, positive, and guest-focused approach throughout every experience.</p>
</li>
<li>
<p>Promote environmental awareness and responsible outdoor recreation, including Leave No Trace principles.</p>
</li>
</ul>
<h2> </h2>
<h2>Equipment & Asset Management</h2>
<ul>
<li>
<p>Prepare, inspect, clean, and maintain adventure equipment before and after each activity.</p>
</li>
<li>
<p>Report damaged, defective, or missing equipment promptly.</p>
</li>
<li>
<p>Assist with loading, transporting, setting up, and dismantling equipment and operational assets.</p>
</li>
<li>
<p>Maintain equipment inventories and complete required inspection records.</p>
</li>
<li>
<p>Ensure activity areas, trails, and operational facilities remain clean, safe, and guest-ready.</p>
</li>
</ul>
<h2> </h2>
<h2>Guest Experience</h2>
<ul>
<li>
<p>Deliver exceptional customer service throughout the guest journey.</p>
</li>
<li>
<p>Provide clear activity instructions and encourage guest participation.</p>
</li>
<li>
<p>Respond professionally to guest enquiries and resolve minor concerns where appropriate.</p>
</li>
<li>
<p>Escalate guest complaints or operational issues to the Senior Instructor or management.</p>
</li>
<li>
<p>Create memorable experiences that reflect RSSE's luxury hospitality standards.</p>
</li>
</ul>
<h2> </h2>
<h2>Safety & Compliance</h2>
<ul>
<li>
<p>Follow all Standard Operating Procedures (SOPs), Risk Assessments and Method Statements (RAMS), Emergency Response Plans (ERPs), and safety requirements.</p>
</li>
<li>
<p>Conduct pre-use equipment inspections and safety checks.</p>
</li>
<li>
<p>Monitor guests for signs of fatigue, injury, or unsafe behaviour.</p>
</li>
<li>
<p>Respond appropriately to incidents and emergencies in accordance with approved procedures.</p>
</li>
<li>
<p>Support accident reporting and incident documentation when required.</p>
</li>
</ul>
<h2> </h2>
<h2>Team Support</h2>
<ul>
<li>
<p>Work collaboratively with Senior Instructors and the wider Adventure team.</p>
</li>
<li>
<p>Support operational setup, logistics, and daily activity scheduling.</p>
</li>
<li>
<p>Participate in training sessions, emergency drills, and operational briefings.</p>
</li>
<li>
<p>Assist with special events, promotional activities, and new experience launches.</p>
</li>
<li>
<p>Contribute ideas to improve guest experiences and operational efficiency.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Policies, Systems, Processes & Reporting</h1>
<ul>
<li>
<p>Comply with all company policies, procedures, SOPs, and work instructions.</p>
</li>
<li>
<p>Complete operational reports, equipment inspection records, incident reports, and activity documentation accurately.</p>
</li>
<li>
<p>Maintain confidentiality of guest and operational information.</p>
</li>
<li>
<p>Report operational concerns, hazards, and maintenance requirements promptly.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Health, Safety & Environment</h1>
<ul>
<li>
<p>Comply with all Health, Safety, Quality, and Environmental (HSQE) requirements.</p>
</li>
<li>
<p>Promote a strong safety culture during all activities.</p>
</li>
<li>
<p>Support environmental conservation initiatives and sustainable operating practices.</p>
</li>
<li>
<p>Participate in emergency response exercises and safety training.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Continuous Improvement</h1>
<ul>
<li>
<p>Support continuous improvement initiatives by providing operational feedback.</p>
</li>
<li>
<p>Maintain professional competence through ongoing training and certification.</p>
</li>
<li>
<p>Stay informed of industry developments and adventure tourism best practices.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Key Stakeholders</h1>
<h3>Internal</h3>
<ul>
<li>
<p>Senior Instructor – Adventure</p>
</li>
<li>
<p>Adventure Operations Team</p>
</li>
<li>
<p>AKUN Management</p>
</li>
<li>
<p>Guest Experience</p>
</li>
<li>
<p>Health & Safety</p>
</li>
<li>
<p>Asset Management</p>
</li>
<li>
<p>Resort Operations</p>
</li>
</ul>
<h3>External</h3>
<ul>
<li>
<p>Guests</p>
</li>
<li>
<p>Resort Partners</p>
</li>
<li>
<p>Equipment Suppliers</p>
</li>
<li>
<p>Emergency Services</p>
</li>
<li>
<p>Activity Partners</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Qualifications & Experience</h1>
<ul>
<li>
<p>High School Diploma or equivalent; Diploma in Outdoor Recreation, Sports, Tourism, Hospitality, or a related discipline is preferred.</p>
</li>
<li>
<p>Valid Wilderness First Aid or internationally recognised First Aid certification.</p>
</li>
<li>
<p>Basic Land Navigation and GPS navigation experience.</p>
</li>
<li>
<p>Leave No Trace certification is desirable.</p>
</li>
<li>
<p>At least one recognised National Governing Body (NGB) certification in an adventure activity such as climbing, mountain biking, archery, high ropes, quad biking, or similar.</p>
</li>
<li>
<p>Minimum 2–3 years' experience delivering outdoor adventure or recreation activities within tourism, hospitality, or sports operations.</p>
</li>
<li>
<p>Previous experience within luxury tourism or remote destinations is advantageous.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Essential Skills</h1>
<ul>
<li>
<p>Strong outdoor leadership and activity instruction skills.</p>
</li>
<li>
<p>Excellent guest engagement and customer service abilities.</p>
</li>
<li>
<p>Good understanding of adventure safety principles and risk management.</p>
</li>
<li>
<p>Strong communication and interpersonal skills.</p>
</li>
<li>
<p>Ability to remain calm under pressure and respond effectively during emergencies.</p>
</li>
<li>
<p>Strong teamwork and collaboration skills.</p>
</li>
<li>
<p>Good organisational and time management abilities.</p>
</li>
<li>
<p>Physically fit and capable of working outdoors in varying environmental conditions.</p>
</li>
<li>
<p>Fluent in English; Arabic is advantageous.</p>
</li>
</ul>
<hr>
<h1> </h1>
<h1>Job Context</h1>
<p>The Instructor – Adventure operates within a luxury adventure tourism environment where safety, guest satisfaction, and environmental stewardship are fundamental to every experience. The role is expected to consistently deliver premium adventure activities while maintaining operational excellence and supporting the continued growth of AKUN's adventure portfolio across The Red Sea destination.</p>
<hr>
<h1> </h1>
<h1>Job Competencies</h1>
<p> </p>
<h2>Core Competency</h2>
<h3>Guest Excellence</h3>
<p>Delivers safe, engaging, and memorable adventure experiences while maintaining the highest standards of hospitality and professionalism.</p>
<h2>Functional Competency</h2>
<h3>Adventure Activity Delivery</h3>
<p>Plans, prepares, and delivers outdoor adventure experiences safely and professionally while adapting activities to guest capability and environmental conditions.</p>
<h3>Safety & Risk Awareness</h3>
<p>Applies approved safety procedures, monitors operational risks, and responds effectively to changing conditions to protect guests, colleagues, and assets.</p>
</span>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value. Why this role matters Customer service is evolving faster than ever. Customers expect instant, personalized support, while support teams are under constant pressure to resolve issues faster without sacrificing quality. AI is fundamentally changing how support organizations operate, and we're building the products that will define that future. As our Principal Product Manager , you'll own the strategy and direction of Lucidya's Customer Service Suite , including OmniServ, our ticketing and case management platform, mobile experience, and the AI-powered capabilities that enable support teams to work smarter. This isn't a role where you'll simply manage a backlog. You'll define where the product goes, make difficult prioritization decisions, and shape experiences that thousands of users rely on every day. You'll spend time with customers, understand how they actually work, and turn those insights into products that solve meaningful problems. We're looking for someone who enjoys solving complex challenges, questions assumptions, and is excited by building products where AI creates real customer value - not simply because it's the latest trend. What You'll Do Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring every investment moves the product closer to solving meaningful customer problems. Spend time with customer support teams, operations leaders, and enterprise customers to deeply understand how they work, where they struggle, and what would genuinely improve their day-to-day experience. Work closely with Engineering and Design to continuously deliver valuable improvements, favouring learning through iteration over waiting for perfection. Make thoughtful product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy. Champion AI-powered experiences that genuinely improve agent productivity and customer outcomes, rather than adding technology for technology's sake. Partner with Customer Success, Sales, and Marketing to ensure new capabilities are successfully adopted and create measurable business impact after launch. Use customer feedback, product analytics, market trends, and experimentation to continuously improve the product and validate product decisions. Create alignment across stakeholders by communicating product strategy, priorities, trade-offs, and roadmap decisions with clarity and confidence. Build trust across cross-functional teams by creating a collaborative environment where great ideas can come from anyone. Who You Are You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software. What Success Looks Like (First 6 Months) Within your first six months, you'll have built a deep understanding of Lucidya's Customer Service Suite, our customers, and the workflows that power their support operations. More importantly, you'll have: Become the go-to product leader for the Customer Service Suite, with a deep understanding of both the product and the customer problems it solves. Shipped meaningful improvements to OmniServ or the mobile experience that customers notice and that measurably improve how support teams work. Earned the trust of Engineering, Design, and cross-functional stakeholders by making thoughtful product decisions, communicating trade-offs clearly, and consistently delivering value. Built strong relationships with customers and established a regular feedback loop that directly influences product priorities. Defined and communicated a clear product roadmap that balances customer needs, business priorities, and long-term product strategy. Identified opportunities to leverage AI and automation in ways that create genuine value for support teams rather than simply introducing new technology. What the hiring process will look like Our hiring process is designed to help both you and us determine whether this is the right fit.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You've spent 7-9 years building B2B SaaS products and have owned a product or product suite end-to-end not just individual features. You enjoy solving customer problems more than shipping features. You naturally ask "What problem are we solving?" before deciding "What should we build?" You're comfortable making difficult prioritization decisions and explaining the reasoning behind them, even when not everyone agrees. You enjoy spending time with customers and believe the best product decisions come from understanding real user behaviour rather than assumptions. You collaborate exceptionally well with engineers and designers. You don't need to write production code, but you're technical enough to challenge ideas, understand trade-offs, and make informed decisions together. You're naturally curious. Whether it's a new AI capability, workflow automation tool, or emerging technology, you've probably already experimented with it before someone asked you to. You value progress over perfection and know when it's time to ship, learn, and iterate. You're comfortable using data to support your decisions but know that numbers alone rarely tell the full story. You communicate clearly with technical and non-technical audiences alike and can simplify complex ideas without oversimplifying the problem. You're fluent in both Arabic and English , enabling you to work closely with our customers across the region. You'll likely have experience with Product management platforms such as Jira and Confluence. Collaboration tools including Miro and Figma. Product analytics platforms such as Mixpanel, Amplitude, or similar. SQL for exploring product data and validating hypotheses. Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar. Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools. Bonus points if you have: Previously worked in Customer Support, Customer Success, Contact Centres, or Service Operations before moving into Product. Built AI-powered workflows or automation products that delivered measurable customer outcomes. Experience designing or building enterprise customer service software.</p><p></p></section>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Sales<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br><p>Salesforce is hiring Senior Forward Deployed Engineers — the Technical Builders, responsible for deciding that leads who design, build, and deploy the most complex agentic AI solutions directly inside enterprise customer environments. You'll lead technical delivery on your team, mentor the next wave of engineers, and set the engineering standards that define how agentic AI gets deployed at scale. Partnering closely with a Deployment Strategist (Strategic Builder - a customer-facing advisor who shapes AI strategy and drives adoption), you'll own outcomes end-to-end, from architecture decision to production. Your passion for well-crafted software that solves real problems will be supported by best-in-class AI tools and a team of talented builders around you.</p><br><br><br><p><b>The Senior Builder Experience</b></p><br><br><ul><li><p>Technical Ownership: Partner with a Deployment Strategist to own customer outcomes end-to-end. You're the senior technical authority in the room, ensuring deliverables meet the highest engineering standards, whether it was generated by an AI tool by a colleague or written by you directly. </p><br><br></li><li><p>AI-Supported Engineering: Cursor, Claude, and Salesforce coding products like Vibes are embedded in your daily workflow. The conventions and patterns you develop tend to propagate through the team because other Builders look to your work as reference.</p><br><br></li><li><p>Roadmap Influence: Your field experience routes directly to Product and Engineering. The gaps you hit and the edge cases you encounter in real life customer environments become the features they ship. Senior Forward Deployed Engineers are the most credible voice in agentic AIproduct evolution.</p><br><br></li><li><p>Continuous Innovation: You're expected to stay at the forefront — piloting emerging AI tools, experimenting with new models and frameworks, and sharing what you learn with your team and customers.</p><br><br></li></ul><br><p><b>What You'll Actually Be Building</b></p><br><br><ul><li><p>Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers — from architecture decisions through production handoff.</p><br><br></li><li><p>Design and ship agentic systems on the Agentforce platform: agent logic, tool calls, multi-agent orchestration, deterministic guardrails, and the integration patterns that hold up in enterprise environments. Your reference implementations become the basis for how other Builders approach similar problems.</p><br><br></li><li><p>Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications across Salesforce Data 360, Snowflake, Databricks, and customer-specific platforms.</p><br><br></li><li><p>Resolve the technical blockers that other engineers can't — data integration failures, model deployment issues, orchestration breakdowns, performance regressions. These problems are routed to you because of your track record of solving them.</p><br><br></li><li><p>Build and maintain agent performance dashboards and customer KPI reporting to track deployment health and business outcomes across engagements.</p><br><br></li><li><p>Develop proofs-of-concept and MVPs quickly, with the judgment to know which decisions can be deferred and which need to be right the first time.</p><br><br></li><li><p>Codify what you learn. The patterns, reusable assets, and internal frameworks that come out of your real customer work become the playbooks the rest of the org draws from.</p><br><br></li><li><p>Mentor other Engineers through code reviews, pair sessions, and shared work. Most of your influence on developing engineers happens inside the same codebases you're building in.</p><br><br></li><li><p>Provide technical depth on at-risk or strategically critical deployments when senior engineering judgment is needed.</p><br><br></li><li><p>Surface field insights directly to Product and Engineering. The gaps and edge cases you encounter in real customer environments are some of the most valuable inputs to the Agentforce roadmap.</p><br><br></li><li><p>Partner with the Deployment Strategist on your team to translate complex customer business challenges into agentic solutions that actually ship.</p><br><br></li></ul><br><p><b>You're Our Senior Forward Deployed Engineer If…</b></p><br><br><ul><li><p>You have 6+ years of software engineering or technical delivery experience, with proven end-to-end ownership of scalable production systems in enterprise AI, cloud, or SaaS environments.</p><br><br></li><li><p>You have a degree in Computer Science or a related field</p><br><br></li><li><p>You're an expert in at least one of Python, JavaScript/TypeScript, Java, or Apex, and conversant in the others.</p><br><br></li><li><p>You've integrated LLMs into production, used frameworks like LangChain or LlamaIndex, and applied prompt engineering and responsible AI practices in real customer contexts.</p><br><br></li><li><p>You have deep experience in data modeling, processing, and analytics, with demonstrable proficiency across platforms like Salesforce Data 360, Snowflake, or Databricks.</p><br><br></li><li><p>You bring deep Salesforce platform expertise: Agentforce, Apex, LWC, Flows, and Salesforce APIs.</p><br><br></li><li><p>You have an entrepreneurial, get-things-done mindset focused on fast, impactful delivery — and the judgment to know when "fast" is the wrong call.</p><br><br></li><li><p>You've mentored technical talent and created reusable assets — frameworks, playbooks, internal tooling.</p><br><br></li><li><p>You communicate clearly and credibly with engineering peers, customer architects, and executive stakeholders.</p><br><br></li><li><p>You actively tinker with the evolving AI/data landscape — piloting new tools, experimenting with new models, and staying genuinely curious about what's coming next.</p><br><br></li><li><p>You're excited to travel ~25% of the time, embedded with customer engineers.</p><br><br></li><li><p>Business level proficiency in Arabic and English</p><br><br></li><li><p>Computer Science (CS) degree or related.</p><br><br></li></ul><br><p><b>Nice-to-Haves</b></p><br><br><ul><li><p>Salesforce certifications (Administrator, Platform Developer I/II, Agentforce Specialist, System Architect)</p><br><br></li><li><p>Familiarity with DevOps/CI-CD practices, observability tooling, or data governance frameworks</p><br><br></li><li><p>Experience architecting multi-cloud, multi-system enterprise AI solutions for Global 500 customers</p><br><br></li><li><p>Track record of influencing enterprise software product roadmaps through field engineering insight</p><br><br></li><li><p>Open-source contributions, published technical writing, or conference presentations</p><br><br></li></ul><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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<span></span><p><strong><span>We help the world run better</span></strong><span><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </span></p><br><p><strong>We help the world run better</strong><br>At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. </p><br>
<strong>This position can only be based in KSA. No Relocation Available. </strong><br>
<br> The Customer Success Manager engages with SAP’s customers to drive & accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements. The Customer Success Manager is responsible for the management, orchestration of resources and execution of activities for a designated set of customer accounts, including post sales account management strategy development, outcome success plan definition & execution (adoption & consumption), account relationship management, issue mitigation, point of escalation for assigned customers, opportunistic expansion of solutions or services through lead generation activities. The CSM drives mutual (customer & SAP) success across the Land, Adopt, Consume & Expand (LACE) cycle.<br> Core Tasks:<br>
<ul>
<li>Develop and implement account strategies and consumption plans that drive customer outcomes; and thus, lead to customer renewing their subscriptions / paying maintenance</li>
<li>Build trusted relationships with customers in order to support value-based consumption focused activities</li>
<li>Monitors SLA performance and maintain high level of customer satisfaction</li>
<li>Engage with Global Customer Success Centers to leverage expertise as needed throughout the customer lifecycle</li>
<li>Leverage data & tools to track and manage targeted adoption and consumption activities, including Relationship Assessments and Outcome Success Plans</li>
<li>Act as primary point of escalation for customers account issues</li>
<li>Contribute to library of success plays and best practices to further grow SAPs ability to drive customer success</li>
<li>Identify opportunities at customer to grow SAP footprint through expansion of licenses or services</li>
</ul>
<p><strong>Accountability<br></strong></p><br>
<br>
<br>
<ul>
<li>manages projects, defines deliverables and provides definitive advice and interpretation of situations</li>
<li>ensures business critical & innovative results</li>
<li>ensures that goals and milestones are met and approved budgets are managed appropriately</li>
<li>manages escalation appropriately</li>
<li>tracks single project budget line</li>
<li>builds strategic partnerships with key decision makers in customer & partner organization</li>
<li>may include team lead or supervisory responsibiities</li>
</ul>
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<strong>Complexity</strong><br>
<ul>
<li>manages projects of high volume or high risk/complexity</li>
<li>provides regular project status and updates</li>
</ul>
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<br> <strong>Communication<br></strong><br>
<ul>
<li>represents SAP to customers' - is responsible for delivery of quality outcomes of projects of high volume or high risk</li>
<li>finds common ground for cooperation within project team</li>
<li>formulates clear project plans incl. mile stones, timeline and sub projects</li>
<li>communicates messages relevant for project in a timely manner and with constructive feedback to project team</li>
<li>captures opinions and expectations of stakeholder and communicates them to the project team</li>
</ul>
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<strong>Experience Required<br></strong><br>
<ul>
<li>Previous experience with Procurement and Fieldglass solution is mandatory </li>
<li>Strong Procurement Line of Business specific experience</li>
<li>10+ years of experience in at least one the following areas: <ul>
<li>Managing complex customer engagements</li>
<li>Commercial experience including experience developing account management plans and contract negotiation</li>
</ul>
</li>
<li>Driving adoption and consumption across all customers to ensure maximum value realization.</li>
<li>Customer relationship management expertise</li>
<li>Leadership experience is desirable</li>
<li>Proficiency in SAP Commercial and Account Management Systems</li>
<li>Complex Account Management with a customer focus having developed the acumen to cultivate and develop lasting customer relations</li>
<li><strong>Saudi National Preferred</strong> - in line with Saudization Local Mandates </li>
</ul> <br>
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<br> <p><strong><span>Bring out your best</span></strong><span><br>SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. <br></span><strong><span>We win with inclusion</span></strong><span><br>SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.<br>SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.<br>For SAP employees: Only permanent roles are eligible for the </span><span>SAP Employee Referral Program<span>, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.<br>Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.<br></span></span><span>Successful candidates might be required to undergo a background verification with an external vendor.</span></p><br> <p><strong><span>AI Usage in the Recruitment Process</span></strong></p><br>
<p><span>For information on the responsible use of AI in our recruitment process, please refer to our </span><span>Guidelines for Ethical Usage of AI in the Recruiting Process</span><span>. </span></p><br>
<p><span>Please note that any violation of these guidelines may result in disqualification from the hiring process.</span><span><br>Requisition ID: 456326 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid<br></span></p><br>
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<b>Years of experience</b>
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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The client is looking to hire a Senior Sales Executive - Waste Management Solutions for their team at Al Khobar.<br>Client is looking for a results-oriented sales professional with a strong track record of selling environmental and industrial service solutions within Saudi Arabia. The ideal candidate has established relationships with major industrial organizations and understands the commercial, operational, and regulatory challenges faced by clients across sectors such as oil & gas, petrochemicals, manufacturing, mining, and infrastructure. The successful candidate should possess a strong network, excellent commercial judgment, and the ability to independently identify opportunities, develop tailored solutions, negotiate contracts, and consistently exceed revenue targets.<br>Experience:<br>Minimum 5 years of B2B sales experience. At least 5+ years selling environmental services, industrial waste management, recycling, industrial cleaning, wastewater treatment, or related services. Demonstrated success in consistently achieving or exceeding sales targets. Experience selling service-based solutions to industrial customers. Existing relationships with industrial companies in Saudi Arabia will be highly advantageous.<br>The Senior Sales Executive will be responsible for identifying, developing, and closing new business opportunities for the company's environmental services portfolio across Saudi Arabia. The successful candidate will possess strong consultative sales skills, a deep understanding of industrial waste management and environmental compliance requirements, and an established network within key industrial sectors.<br>The role requires managing the complete sales lifecycle—from prospecting and solution development to contract negotiation and long-term account management.<br>Key Responsibilities:<br>Business Development:Identify and develop new business opportunities across Saudi Arabia. Build a strong pipeline through cold calling, networking, referrals, client visits, and industry events. Develop relationships with decision-makers including:HSE Managers EHS Managers Plant Managers Operations Managers Procurement Managers Facility Managers Engineering Managers Sustainability Managers Conduct customer site assessments to understand waste management and environmental service requirements. Develop customized commercial proposals and service solutions.<br>Sales & Commercial Responsibilities:Achieve monthly, quarterly, and annual revenue targets. Manage the complete sales cycle from lead generation through contract award. Prepare quotations, proposals, tenders, and commercial presentations. Negotiate pricing, commercial terms, and long-term service agreements. Develop strategic account plans for key customers. Identify opportunities to cross-sell and upsell additional environmental services. Maintain an accurate sales pipeline and CRM records.<br>Technical Consultative Selling:Promote solutions relating to:Hazardous waste management Non-hazardous waste collection Industrial waste disposal Wastewater treatment Industrial cleaning services Tank cleaning Sludge management Chemical waste disposal Recycling solutions Environmental compliance services Waste minimization programs Sustainability initiatives Resource recovery solutions<br>Collaborate with operations and technical teams to develop effective customer solutions.<br>Client Relationship Management:Develop long-term relationships with strategic industrial customers. Conduct regular business review meetings. Ensure high levels of customer satisfaction and retention. Identify additional business opportunities within existing accounts.<br>Market Intelligence:Monitor market trends and competitor activities. Identify emerging opportunities in line with Saudi Vision 2030 sustainability initiatives. Stay informed about environmental regulations and industry developments. Provide market feedback to support business growth strategies.<br>Target Industries:Candidates should have experience selling into one or more of the following sectors:Oil & Gas Petrochemicals Energy & Utilities Manufacturing Mining & Metals Construction Cement Logistics Ports Food & Beverage Pharmaceuticals Healthcare Government Industrial Parks Marine Aviation<br>Qualifications:Bachelor's Degree in Business Administration, Environmental Science, Engineering, Chemistry, or a related discipline. MBA or relevant commercial qualification is an advantage.<br>Required Knowledge:The ideal candidate should possess working knowledge of:Hazardous waste management practices Industrial waste streams Recycling and resource recovery Environmental compliance requirements Wastewater treatment solutions Industrial cleaning services Tendering and procurement processes Contract negotiations Sustainability and ESG initiatives<br>Knowledge of Saudi environmental regulations and permitting processes will be considered a strong advantage.<br>Skills & Competencies:Proven hunter mentality with strong business development capabilities Consultative and solution-based selling skills Excellent negotiation and closing abilities Strong commercial and financial acumen Relationship-building with C-level and senior operational stakeholders Strategic account management Presentation and proposal development skills CRM proficiency (Salesforce, Microsoft Dynamics, Hub Spot, Zoho, etc.) Excellent communication and interpersonal skills Self-motivated with the ability to work independently<br>Key Performance Indicators (KPIs):Annual sales revenue Gross profit generated New customer acquisition Proposal-to-order conversion ratio Sales pipeline value Number of customer meetings conducted Strategic account growth Customer retention rate Cross-selling and upselling revenue
<h2 class="h5">Job description</h2>
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<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><span>Airbus Commercial Aircraft is looking for a <b>Cabin & Cargo Engineer</b> to join our Engineering department based in Mobile, AL. The A320 Family Cabin & Cargo Engineer is a highly technical, operational role responsible for the development, justification, and engineering approval of design solutions related to aircraft systems non-conformities. Operating directly within the fast-paced environment of the Final Assembly Line (FAL), flight line, and delivery center, the jobholder acts as a primary technical interface between local manufacturing operations and the transnational Airbus Design Offices and Chief Engineering networks.</span></p><br><br><br><p><span>The core of this role is to deliver timely, "Right First Time" engineering fixes for deviations, damages, and concessions discovered during final assembly, outfit inspections, and production test flights. The scope of accountability spans Cabin & Cargo-Furnishing and associated Cabin Systems across all relevant ATA chapters, ensuring that factory output strictly aligns with Airbus Design Principles and continuous airworthiness mandates.</span></p><br><br><br><p><span>Operational Optimization & Milestone Gates: Formulate and approve real-time technical solutions for systems non-conformities (NCs or ALBs) discovered during assembly, ground testing, and production flights. Ensure engineering deliverables strictly satisfy the timelines and quality thresholds established in site Service Level Agreements (SLAs).</span></p><br><br><br><p><span>Transnational Alignment & Technical Authority: Act by formal engineering delegation in the name of the Airbus Chief Engineering and Systems Center of Competence. Coordinate regularly with overseas engineering domains to resolve complex, non-standard system malfunctions where previous data or instructions are unknown.</span></p><br><br><br><p><span>Aircraft Flight Line Readiness & Test Integration: Provide hands-on systems engineering support across the entire manufacturing perimeter, from initial section delivery to the final ferry flight. Deliver definitive technical explanations to the Flight Test Department and handle direct technical presentations for internal or external customers.</span></p><br><br><br><p><span>Engineering System Governance & Quality Compliance: Create, validate, and authorize design corrective actions, drawing updates, temporary aircraft definitions (special instructions), and concessions. Maintain absolute accountability for the safety and compliance of released data in front of the corresponding design offices and international aeronautical authorities (EASA/FAA).</span></p><br><br><br><p><b>Meet the team:</b></p><br><br><p><span>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health & safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.</span></p><br><br><br><p><b>Your working environment:</b></p><br><br><p><span>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b>How we care for you:</b></p><br><br><ul><li><p><span>Financial Rewards: Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></p><br><br></li><li><p><span>Work/Life Balance: Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p><span>Health & Welfare: Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.</span></p><br><br></li><li><p><span>Individual Development: Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programs and both national and international mobility.</span></p><br><br></li></ul><br><p><span>At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we support flexible working arrangements to stimulate innovative thinking.</span></p><br><br><br><p><b>Your challenges:</b></p><br><br><ul><li><p><span>Non-Conformity & Repair Resolution: Author, validate, and authorize technical solutions, repair drawings, rework instructions, and troubleshooting steps within the Cabin and Cargo perimeter.</span></p><br><br></li><li><p><span>Airworthiness Accountability: Secure and guarantee absolute compliance with Aircraft Safety and continuous Airworthiness standards across all given domain engineering outputs.</span></p><br><br></li><li><p><span>Temporary Aircraft Definitions: Define, evaluate, and authorize temporary aircraft definitions via special instructions in strict alignment with cabin architecture and integration rules.</span></p><br><br></li><li><p><span>Autonomous Fix Execution: Exercise autonomous decision-making to release standard repair instructions, while proactively coordinating complex issues with global Airbus teams. </span></p><br><br></li><li><p><span>FAL Technical Coverage: Provide comprehensive engineering support directly to the shop floor during assembly, cabin furnishing, flight line and delivery activities.</span></p><br><br></li><li><p><span>Design Office Interface: Act as a critical functional interface between the A320 Family Chief Engineer/Design Office, local Manufacturing execution, and Quality Assurance departments.</span></p><br><br></li><li><p><span>Flight Test & Customer Alignment: Present clear technical explanations and corrective action summaries to the Flight Test Department and directly support delivery negotiations with customers.</span></p><br><br></li><li><p><span>Corrective & Preventive Action: Launch and monitor engineering improvements, modification updates, drawing corrections, and Design Query Notes (DQNs) to systematically eliminate recurring build defects.</span></p><br><br></li><li><p><span>System Backup Support: Provide competent engineering backup to broader cabin systems related topics, including audio-video installations, water/waste networks, fire extinguishing features, and cabin communication tools.</span></p><br><br></li><li><p><span>Peer Mentorship: Proactively provide peer mentoring and technical guidance to new team members to ensure a high standard of operational execution</span></p><br><br></li></ul> <p><b>Your boarding pass:</b></p><br><br><ul><li><p><span>Bachelor of Science degree in Aerospace, Aeronautical, Mechanical, Electrical, or Systems Engineering (or an equivalent combination of education and experience).</span></p><br><br></li><li><p><span>3+ years of progressive experience in aerospace engineering (Design Office, MAP, Chief Engineering, In Service Engineering)</span></p><br><br></li><li><p><span>Working experience in transnational teams</span></p><br><br></li><li><p><span>Understanding of MAP Engineering deliverables</span></p><br><br></li><li><p><span>Knowledge of Aircraft Systems</span></p><br><br></li><li><p><span>Experience in Systems Design (Architecture and Integration)</span></p><br><br></li><li><p><span>Demonstrated effectiveness in solving engineering problems</span></p><br><br></li><li><p><span>Knowledge of Airbus Design Principles (systems, electrical, mechanical installation) </span></p><br><br></li><li><p><span>Knowledge of Aircraft Configuration management rules</span></p><br><br></li><li><p><span>Knowledge of AIRBUS internal procedures, processes and tools</span></p><br><br></li><li><p><span>Experience using AIRBUS manuals (Aircraft Maintenance Manual, Wiring list, Illustrated Parts Catalog etc.)</span></p><br><br></li></ul> <p><b><span>Take your career to a new level and apply</span><u> online</u><span> now!</span></b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Professional<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Qualification & Operability <JF-EN-EJ><p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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