Johnsons and Johnsons jobs

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Business Unit Manager - Wound Closure | Johnson & Johnson MedTech | Riyadh, KSA

On-site - Saudi Tuesday

Aviation & Maritime

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Clinical Sales – Surgeons (Commission) Job Category: People Leader All Job Posting Locations: Riyadh, Saudi Arabia Job Description: About Surgery Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for Business Manager – Wound Closure Purpose: The Business Manager – Surgery is responsible for leading the commercial performance of the assigned business by developing and executing strategic business plans, driving sustainable growth, and ensuring exceptional customer engagement. The role leads, coaches, and develops a high-performing sales team while collaborating cross-functionally to deliver value to healthcare providers and improve patient outcomes across the Kingdom of Saudi Arabia. You will be responsible for: · Deliver annual sales, market share, profitability, and strategic objectives. · Develop and execute business and account strategies aligned with company priorities. · Lead, coach, and develop a high-performing commercial team. · Build strategic relationships with key surgeons, hospitals, procurement teams, and healthcare stakeholders. · Lead forecasting, business planning, pricing, portfolio optimization, and performance reviews. · Partner with Marketing, Medical Affairs, Finance, Supply Chain, Customer Service, and Regulatory teams. · Ensure compliance with the Johnson & Johnson Credo, Health Care Compliance policies, and local regulations. Qualifications / Requirements: · Bachelor's degree in Business, Life Sciences, Biomedical Engineering, or related field (MBA preferred). · 7–10+ years of commercial experience within medical devices or healthcare. · Proven leadership experience with strong strategic and financial acumen. · Excellent communication, stakeholder management, and coaching skills. · Fluent in English; Arabic is an advantage. Success Profile A customer-focused, results-driven leader who combines strategic vision with operational excellence, develops talent, drives sustainable growth, and consistently lives the Johnson & Johnson Credo. Required Skills: Preferred Skills: Business Development, Customer Centricity, Developing Others, Healthcare Trends, Inclusive Leadership, Interpersonal Influence, Leadership, Market Knowledge, Objectives and Key Results (OKRs), Presentation Design, Revenue Management, Sales, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Tactical Planning, Technical Credibility, Vendor Selection </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Clinical Specialist - Cardiovascular | Johnson & Johnson MedTech | Riyadh KSA

On-site - Saudi Tuesday

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Clinical Sales – Surgeons (Commission) Job Category: Business Enablement/Support All Job Posting Locations: Riyadh, Saudi Arabia Job Description: About Cardiovascular Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that’s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for Clinical Specialist - Cardiovascular in Riyadh KSA You will be responsible for: <ul><li>Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO® System and associated software modules and RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals. </li><li>Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. </li><li>Collaborate with peers to share best practices to increase value for customers. </li><li>Use consultative selling techniques to identify potential sales opportunities within the account. </li><li>Creates awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business. </li><li>Maximize customer case support capability through proper planning and scheduling techniques. </li><li>Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. Ultrasound CAS, FSE, RBD) and other internal and external partners. </li><li>Develop and share best practices with KSA Field Sales and Service colleagues and internal partners. </li><li>Develop and grow mutually beneficial customer relationships within and beyond the EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff. </li><li>Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information. </li><li>Prioritize and appropriately respond to requests in a high-stress environment. </li><li>Maintain composure and problem-solving focus during stressful interactions. </li><li>Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session. </li><li>Provide mentoring for new electrophysiology commercial team members as requested. </li><li>Respond daily to requests by email and voicemail from customers, practitioners and partners. </li><li>Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input. </li><li>Maintain Safe Fleet standards according to Company guidelines. </li><li>Communicate business related issues or opportunities to the next management level. </li><li>Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition. </li><li>Ensure personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures. </li><li>Perform other duties assigned as needed. </li></ul> Qualifications / Requirements: <ul><li>Education: University/bachelor’s degree or Equivalent. Biomedical Engineering, CVT. </li><li>Years of Experience: 2 years </li><li>Experience in Cardiovascular field working in Electrophysiology section or CRM. </li><li> Proficiency in English. </li><li> Experience in direct patient support in a Cath Lab, . </li><li> Ability to roll up the sleeves and support physicians and patients anytime. </li><li>Availability for emergent patient care required. </li><li> Ability to travel 80%+ within region required. </li></ul> Required Skills: Preferred Skills: Account Management, Collaboration, Communication, Cultural Competence, Customer Centricity, Healthcare Trends, Issue Escalation, Market Knowledge, Market Research, Objectives and Key Results (OKRs), Organizing, Problem Solving, Sales, Sales Support, Sales Training, Solutions Selling, Sustainable Procurement, Vendor Selection </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Business Manager - Biosurgery | Johnson & Johnson MedTech | Riyadh, KSA

On-site - Saudi Tuesday

Research & Development

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Clinical Sales – Surgeons (Commission) Job Category: People Leader All Job Posting Locations: Riyadh, Saudi Arabia Job Description: About Surgery Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech We are searching for the best talent for Business Manager – Biosurgery in Riyadh, KSA. Purpose: The Business Manager – Surgery is responsible for leading the commercial performance of the assigned business by developing and executing strategic business plans, driving sustainable growth, and ensuring exceptional customer engagement. The role leads, coaches, and develops a high-performing sales team while collaborating cross-functionally to deliver value to healthcare providers and improve patient outcomes across the Kingdom of Saudi Arabia. You will be responsible for: · Deliver annual sales, market share, profitability, and strategic objectives. · Develop and execute business and account strategies aligned with company priorities. · Lead, coach, and develop a high-performing commercial team. · Build strategic relationships with key surgeons, hospitals, procurement teams, and healthcare stakeholders. · Lead forecasting, business planning, pricing, portfolio optimization, and performance reviews. · Partner with Marketing, Medical Affairs, Finance, Supply Chain, Customer Service, and Regulatory teams. · Ensure compliance with the Johnson & Johnson Credo, Health Care Compliance policies, and local regulations. Qualifications / Requirements: · Bachelor's degree in Business, Life Sciences, Biomedical Engineering, or related field (MBA preferred). · 7–10+ years of commercial experience within medical devices or healthcare. · Proven leadership experience with strong strategic and financial acumen. · Excellent communication, stakeholder management, and coaching skills. · Fluent in English; Arabic is an advantage. Success Profile A customer-focused, results-driven leader who combines strategic vision with operational excellence, develops talent, drives sustainable growth, and consistently lives the Johnson & Johnson Credo. Required Skills: Preferred Skills: Business Development, Customer Centricity, Developing Others, Healthcare Trends, Inclusive Leadership, Interpersonal Influence, Leadership, Market Knowledge, Objectives and Key Results (OKRs), Presentation Design, Revenue Management, Sales, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Tactical Planning, Technical Credibility, Vendor Selection </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Territory Manager - Orthopaedics

On-site - Saudi 7 August 2026

Healthcare & Medical

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: MedTech Sales Job Sub Function: Clinical Sales – Surgeons (Commission) Job Category: Business Enablement/Support All Job Posting Locations: Riyadh, Saudi Arabia Job Description: About Orthopaedics Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. We are searching for the best talent for Territory Manager to be located in Riyadh, KSA. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities. You will be responsible for: <ul><li>Achieve sales and profit targets. </li><li>Spending 75% of the working time in Field activities. </li><li>Maintaining proper collaboration with all company team members to ensure that implementation of all field operations are properly conducted for customers benefits. </li><li>Organizing effective and professional meetings with targeted customers. </li><li>Outdoor field sales through cold calling using AIDINC to sell our products range to the potential corporate clients. </li><li>Generate leads; handle all customer queries including giving quotation and sales follow-up to achieve the B.P. </li><li>Maintain good customer relations and coordination. </li><li>Provide prompt and accurate information about the products as well as making sure that the stock is available, and the product consumption is going optimally </li><li>Providing relevant information on the products to the customer including in-service, cases support, negotiating the patient cases with the doctors. </li><li>Servicing and maintaining an existing base of customer by delivering prompt, courteous and reliable service and at the same time increasing & developing new customer base and avenues of business. </li><li> Organizing all documents to insure Client demands are fulfilled. </li></ul>Qualifications / Requirements: <ul><li>University/Bachelor’s Degree or Equivalent. Scientific or Medical background is preferred </li><li>3 years minimum in joint Arthroplasty ( joint recon) ONLY </li><li>Arabic & English is must preferred. </li></ul> Required Skills: Preferred Skills: </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Pricing Analyst

On-site - Saudi 31 July 2026

Accounting, Finance & Banking

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Market Access Job Sub Function: Pricing Job Category: Professional All Job Posting Locations: Jeddah, Makkah, Saudi Arabia, Riyadh, Saudi Arabia Job Description: About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech PRICING ANALYST, SURGERY Location: Riyadh/Jeddah (Saudi Arabia) Contract: full-time About Surgery: Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech About the Role Surgery Pricing Analyst provides support and guidance to the business regarding strategic pricing priorities, to drive value-based pricing and to maximize the value of innovation, and lead the pricing related tasks for Surgery Franchise in Saudi. You will be responsible for: <ul><li>Pro-actively engage with Business partners and SAM teams, to provide support and guidance regarding strategic pricing priorities: to drive value-based pricing and to maximize the value of innovation</li><li>Support Pricing Lead for multi-factor pricing analysis to identify and monitor the trends, root cause of profitability leaks and/or price erosion and provide recommendations</li><li>Lead KSA private sector indirect tender submissions and support KSA direct tender submissions</li><li>Analyze tender quotation prices and profitability, review outcomes through win/loss reviews, pricing simulations, and debrief to build tender intelligence to increase success rate for future tenders.</li><li>Leverage historical tender data, win/loss analysis, and market benchmarks to support pricing strategies.</li><li>Ensure continuity, accuracy, and timeliness of monthly Price Performance Reports and Business Reviews</li><li>Ensure local pricing governance and EMEA pricing governance guidelines are followed</li><li>Support business by seeking ways to drive better product mix to improve profitability</li><li>Drive price escalations as per guidelines and support the discussions by providing detailed price analysis considering key performance measures</li><li>Support Pricing Leader in developing governance and discount matrix models and frameworks to ensure pricing compliance and adherence to guidelines</li><li>Provide price change simulations during PL update process to optimize SGP through Price, Volume & Mix.</li><li>Support pricing trainings to upgrade skills of S&M team to influence price decision making process in line with strategic priorities, to enhance product value understanding, to support correct product positioning and segmentation in the market.</li><li>Continuously improve pricing reporting and analytics: Maintain Power BI reports for pricing reviews and always look for opportunities to enhance the report and dashboards to provide greater visibility on business</li><li>Ensure Product database/ Price list is accurate and aligned with Regulatory inputs</li><li>Manage Cignon PL approvals in timely manner, ensuring prices are set within pricing guidelines</li><li>Lead/support key projects related to Pricing & Tenders wherever needed</li><li>Ensure Pricing SOPs are kept up to date</li><li>Ensure compliant pricing processes and SOX controls are in place and documented per requirements</li><li>Maintain the timely and accurate submission of SOX reports concerning pricing conditions on SAP</li><li>Lead the regular maintenance of Price and Profitability Tool, and continuously look for opportunities for enhancements, to support decision making process</li><li>Continuously maintain prices in SAP to ensure the right price is loaded for the right customer for smooth order processing</li><li>Train all AFA Tender module users whenever necessary and lead the change management for the stakeholders accordingly</li><li>Continuously improve the digital tools and reports, to support business stakeholders and to ensure all changing requirements are met</li><li>Observes and promotes all regulatory requirements as defined per applicable regulations, rules and procedures established by the Company, and notifies any violation or deviation to the immediate supervisor or appropriate authority</li><li>Complies with own training requirements to perform duties of own job</li></ul> Qualifications / Requirements: <ul><li>University/Bachelor’s Degree in Finance/ Marketing/ Economics/ Business or Engineering</li><li>2-3 years related experience ideally in pricing, tenders, or finance in the region. Experience in Medical Device Industry or Pharma is a plus</li><li>Proficiency in MS office specifically advanced MS Excel knowledge</li><li>Proficiency in Power BI</li><li>Working knowledge of SAP will be an advantage</li></ul> <ul><li>Strong technical and analytical skills, including knowledge and understanding of pricing adn commercial strategies, compliance framework, experience in analysis and modeling.</li><li>Strong business acumen</li><li>High attention to detail</li><li>Excellent team player</li><li>Ability to analyze, work through and identify solutions to problems</li><li>Proficiency in MS office specifically advanced MS Excel knowledge</li><li>Fluent in English and Arabic (French language a plus)</li></ul> <ul><li>Excellent communication skills as daily communication with business partners – commercial team, support functions, customers through multiple communication platforms</li><li>Proven ability to influence business partners with fact‐based data</li><li>Strong in framing and communicating issues and solutions, including presentations, interactions with business partners and teams, proactive in information sharing</li><li>Flexible & proactive approach</li><li>Solution and results oriented</li><li>High sense of urgency</li></ul> Please note: For candidates applying to the Saudi Arabia location, this role is open to Saudi nationals only, in line with local Saudization requirements. Required Skills: Preferred Skills: Analytical Reasoning, Business Behavior, Business Data Analysis, Communication, Competitive Landscape Analysis, Consulting, Data Reporting, Data Savvy, Detail-Oriented, Execution Focus, Feasibility Studies, Market Opportunity Assessment, Market Research, Pricing Strategies, Product Costing, Value Pricing </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

Product Specialist Neuroscience

On-site - Saudi 30 July 2026

Sales

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Pharmaceutical Sales Job Sub Function: Sales – Neuroscience (Commission) Job Category: Business Enablement/Support All Job Posting Locations: Jeddah, Makkah, Saudi Arabia Job Description: About Neuroscience Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Neuroscience team tackles the world’s toughest brain health challenges including multiple sclerosis, Alzheimer’s disease, Parkinson’s disease, myasthenia gravis, epilepsy, major depressive disorder, bipolar disorder, schizophrenia, and autism. This patient-focused team helps address some of the most complex diseases of our time. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine We are searching for the best talent for the Product Specialist Neuroscience role to be based in Jeddah, Saudi Arabia. Purpose: The main task of a Product Specialist in J&J Innovative Medicine is to represent us in front of healthcare professionals making sure our products are used based on their own merit, and according to their clinical indications, while respecting all J&J Credo obligations. PS promotes registered products within registered indications in order to increase our products access in collaboration with other functions. This takes place by detailing our product's value in order to serve more eligible patients. You will be responsible for: Maximize Patient share of assigned products through understanding the patient pathway, making sure sales are maximized and all sales processes are done respecting J&J compliance, Quality guidelines and local laws. This Is Achieved Through: • Use a multichannel approach to reach out to HCPs enlisted in his/her list (face to face, Email, Phone call, presentations when required etc…) with the set quality and quantity according to CVT strategy as well as providing quality call feedback for each visit. • Achieving market share target for the assigned territory. • Promote J&J Innovative Medicine's image as a scientific transformational digital innovator within his/her assigned accounts and organize promotional/digital scientific meetings. Maximizing J&J Innovative Medicine's Access Reach Through: • Full Account Mapping, understanding the logistical processes, product listing processes, contracting, account Stakeholders and decision-making processes within the account. • Developing and maintaining long-term engagements with customers/stakeholders within the Accounts (e.g. Directors of Pharmacy, Senior Procurement Managers, Tender Managers and Hospital Management). • Identify short and long-term business opportunities according to the Business Unit strategy in collaboration with the Market Access team. Ensuring Execution Excellence Through: • Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines including but not limited to: Updating the database, correct & accurate reporting of visits to HCPs with valuable call feedback, sample correct handling and continuous improvement of qualitative performance. Maintain updated knowledge of disease areas, products and competitors through: • Achieving results in scientific quizzes organized by CVT according to the manager’s expectations. • Attending all assigned training courses and capturing learnings showing improvement in technical and ethical business practices. • Organize assigned activities respecting all compliance rules and using the correct CRM system as stipulated in related SOP. Compliance with set guidelines, policies and SOPs of J&J and of local regulation. This includes: • local laws & HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct and other J&J policies. • pharmacovigilance rules notifying within company regulations about Adverse Events & Product Quality Complaints. • Quality and compliance practices • global fleet safety standard requirements. & local traffic laws Technical/Functional Skills Required • Should behave according to Credo and J&J leadership imperatives. • Should be highly aware of all factors affecting his/her territory & accounts performance, reporting to his/her manager all information affecting business results. • Should show a high sense of urgency and ability to act on business opportunities using his/her analytical skills and disciplined execution. • Should show collaborative behavior and ability to work in a team contributing to his/her team business. • Required to be competitive always striving to push his/her product to leadership position following compliance rules. • Required to report information affecting J&J Innovative Medicine's image or any misconduct by any internal or external stakeholder that might affect company image or performance. Experience Required: • Education: Graduate of Pharmacy • Digital knowledge is an advantage • Experience within the CNS therapeutic area is preferred • Language: Fluency in English • 1 to 3 Years of experience. #LI-Onsite Required Skills: Preferred Skills: Clinical Experience, Communication, Cross-Functional Collaboration, Cultural Competence, Customer Centricity, Customer Knowledge, Data Reporting, Data Savvy, Developing Partnerships, Market Knowledge, Market Savvy, Neuroscience, Pharmaceutical Industry, Pharmaceutical Sales Marketing, Problem Solving, Sales, Sales Channels, Sales Trend Analysis, Strategic Sales Planning </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Bayt

HR Partner

On-site - Saudi 29 July 2026

Human Resources

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Human Resources Job Sub Function: HR Business Partners Job Category: Professional All Job Posting Locations: Riyadh, Saudi Arabia Job Description: HR Partner, KSA Location: Riyadh, Saudi Arabia Contract: Full Time - Fully On Site Overall Purpose Of This Role: The HR Partner, KSA will provide hands-on HR support to the Saudi Arabia business, partnering closely with the HR Lead to deliver core people priorities across talent processes, engagement, Saudization, HR operations, and change initiatives. This role is intended for a strong HR professional with solid HR experience, good knowledge of Saudi labor practices, strong stakeholder management skills, and the ability to execute HR priorities in a fast-paced, matrix environment. The role will act as a trusted support partner to the HR Lead. Key Responsibilities: 1. HR Business Support and Stakeholder Partnership <ul><li>Support the HR Lead in delivering the people agenda for Saudi Arabia, ensuring alignment with business priorities and HR ways of working. </li><li>Build effective working relationships with business leaders, people managers, employees, and HR partners across the matrix. </li><li>Provide practical HR guidance to managers and employees on routine people matters, escalating complex or sensitive cases to the HR Lead as appropriate. </li><li>Support the preparation of HR updates, dashboards, people insights, and follow-up actions where needed </li></ul> 2. HR Operations and Employee Lifecycle <ul><li>Support key employee lifecycle processes, including onboarding, job changes, documentation, exits, and employee data updates. </li><li>Support HR reporting, audit readiness, employee documentation, and data quality across relevant HR systems and local records. </li><li>Coordinate with payroll, benefits, medical insurance, government relations, and other support functions to ensure a positive employee experience. </li><li>Apply HR policies consistently and help ensure alignment with Saudi labor law, internal compliance standards, and company values. </li><li>Coordinate with Legal, Employee Relations, Payroll, Benefits, Talent Acquisition when needed to resolve HR matters effectively. </li><li>Maintain appropriate confidentiality, documentation discipline, and sound judgment when handling employee information or sensitive cases. </li></ul> 3. Local HR Requirements <ul><li>Support the monitoring and follow-up of Saudization priorities, including workforce data, action tracking, and compliance-related reporting. </li><li>Work with relevant internal and external partners on Saudi government platforms and employment requirements and related systems where applicable. </li><li>Stay informed of relevant Saudi HR, labor, and compliance updates and highlight potential implications to the HR Lead. </li></ul> 4. Talent, Engagement and Change Support <ul><li>Support the execution of the talent agenda, including talent review preparation, development action follow-up, succession planning inputs, and agreed people priorities. </li><li>Partner with Talent Acquisition to support hiring processes </li><li>Support engagement, culture, and change initiatives by coordinating plans, tracking actions, and helping managers communicate and implement changes effectively. </li><li>Contribute practical ideas to improve the employee experience and work environment, in alignment with the HR Lead and business priorities. </li></ul> Qualifications and Experience Required: <ul><li>4–6 years of progressive HR generalist or HR partner experience, preferably in Saudi Arabia and within a multinational or matrix organization. </li><li>Strong hands-on knowledge of HR operations, employee lifecycle processes, HR policies, and employee relations practices. </li><li>Good understanding of Saudi labor law, Saudization requirements, and local HR compliance expectations. </li><li>Experience working with or coordinating activities related to Saudi government platforms </li><li>Strong stakeholder management, communication, coaching, and collaboration skills, with the maturity to work with leaders and employees at different levels. </li><li>Practical, solution-oriented mindset with strong follow-through, attention to detail, and ability to manage multiple priorities. </li><li>Ability to handle confidential matters with discretion, professionalism, and sound judgment. </li><li>Comfortable challenging and influencing respectfully when required </li><li>Fluency in Arabic and English. </li><li>Saudi national, based in Riyadh. </li></ul> Key Success Factors <ul><li>Able to operate as a reliable, hands-on HR partner who supports the HR Lead while independently managing routine HR matters. </li><li>Balances employee support, business needs, compliance requirements, and company values with maturity and sound judgment. </li><li>Builds trust quickly with local leaders, employees, HR colleagues, and external partners. </li><li>Demonstrates exceptional follow-up and execution discipline, organization, and attention to detail. </li><li>Shows curiosity and ownership in understanding the Saudi business, labor environment, Saudization priorities, and employee experience opportunities. </li><li>Proactively identifies risks, gaps and opportunities and drives issues through to completion with minimal supervision. </li></ul> Required Skills: Preferred Skills: Coaching, Communication, Developing Others, Emotional Intelligence, Employee Engagement, Employee Relations, HR Business Partnership, HR Operational Planning and Organizing, HR Strategic Management, Human Resources Consulting, Human Resources Law, Investigation Techniques, People Performance Management, Problem Solving, Process Oriented, Talent Management </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

HR Partner

On-site - Saudi 17 July 2026

Human Resources

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Human Resources Job Sub Function: HR Business Partners Job Category: Professional All Job Posting Locations: Riyadh, Saudi Arabia Job Description: HR Partner, KSA Location: Riyadh, Saudi Arabia Contract: Full Time - Fully On Site Overall Purpose Of This Role: The HR Partner, KSA will provide hands-on HR support to the Saudi Arabia business, partnering closely with the HR Lead to deliver core people priorities across talent processes, engagement, Saudization, HR operations, and change initiatives. This role is intended for a strong HR professional with solid HR experience, good knowledge of Saudi labor practices, strong stakeholder management skills, and the ability to execute HR priorities in a fast-paced, matrix environment. The role will act as a trusted support partner to the HR Lead. Key Responsibilities: 1. HR Business Support and Stakeholder Partnership <ul><li>Support the HR Lead in delivering the people agenda for Saudi Arabia, ensuring alignment with business priorities and HR ways of working.</li><li>Build effective working relationships with business leaders, people managers, employees, and HR partners across the matrix.</li><li>Provide practical HR guidance to managers and employees on routine people matters, escalating complex or sensitive cases to the HR Lead as appropriate.</li><li>Support the preparation of HR updates, dashboards, people insights, and follow-up actions where needed</li></ul> 2. HR Operations and Employee Lifecycle <ul><li>Support key employee lifecycle processes, including onboarding, job changes, documentation, exits, and employee data updates.</li><li>Support HR reporting, audit readiness, employee documentation, and data quality across relevant HR systems and local records.</li><li>Coordinate with payroll, benefits, medical insurance, government relations, and other support functions to ensure a positive employee experience.</li><li>Apply HR policies consistently and help ensure alignment with Saudi labor law, internal compliance standards, and company values.</li><li>Coordinate with Legal, Employee Relations, Payroll, Benefits, Talent Acquisition when needed to resolve HR matters effectively.</li><li>Maintain appropriate confidentiality, documentation discipline, and sound judgment when handling employee information or sensitive cases.</li></ul> 3. Local HR Requirements <ul><li>Support the monitoring and follow-up of Saudization priorities, including workforce data, action tracking, and compliance-related reporting.</li><li>Work with relevant internal and external partners on Saudi government platforms and employment requirements and related systems where applicable.</li><li>Stay informed of relevant Saudi HR, labor, and compliance updates and highlight potential implications to the HR Lead.</li></ul> 4. Talent, Engagement and Change Support <ul><li>Support the execution of the talent agenda, including talent review preparation, development action follow-up, succession planning inputs, and agreed people priorities.</li><li>Partner with Talent Acquisition to support hiring processes</li><li>Support engagement, culture, and change initiatives by coordinating plans, tracking actions, and helping managers communicate and implement changes effectively.</li><li>Contribute practical ideas to improve the employee experience and work environment, in alignment with the HR Lead and business priorities.</li></ul> Qualifications and Experience Required: <ul><li>4–6 years of progressive HR generalist or HR partner experience, preferably in Saudi Arabia and within a multinational or matrix organization.</li><li>Strong hands-on knowledge of HR operations, employee lifecycle processes, HR policies, and employee relations practices.</li><li>Good understanding of Saudi labor law, Saudization requirements, and local HR compliance expectations.</li><li>Experience working with or coordinating activities related to Saudi government platforms</li><li>Strong stakeholder management, communication, coaching, and collaboration skills, with the maturity to work with leaders and employees at different levels.</li><li>Practical, solution-oriented mindset with strong follow-through, attention to detail, and ability to manage multiple priorities.</li><li>Ability to handle confidential matters with discretion, professionalism, and sound judgment.</li><li>Comfortable challenging and influencing respectfully when required</li><li>Fluency in Arabic and English.</li><li>Saudi national, based in Riyadh.</li></ul> Key Success Factors <ul><li>Able to operate as a reliable, hands-on HR partner who supports the HR Lead while independently managing routine HR matters.</li><li>Balances employee support, business needs, compliance requirements, and company values with maturity and sound judgment.</li><li>Builds trust quickly with local leaders, employees, HR colleagues, and external partners.</li><li>Demonstrates exceptional follow-up and execution discipline, organization, and attention to detail.</li><li>Shows curiosity and ownership in understanding the Saudi business, labor environment, Saudization priorities, and employee experience opportunities.</li><li>Proactively identifies risks, gaps and opportunities and drives issues through to completion with minimal supervision. </li></ul> Required Skills: Preferred Skills: Coaching, Communication, Developing Others, Emotional Intelligence, Employee Engagement, Employee Relations, HR Business Partnership, HR Operational Planning and Organizing, HR Strategic Management, Human Resources Consulting, Human Resources Law, Investigation Techniques, People Performance Management, Problem Solving, Process Oriented, Talent Management </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Immigration & Government Relations Specialist, Orthopedics

On-site - Saudi 17 July 2026

Administration

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Communications & Corporate/External Affairs Job Sub Function: Government Affairs & Policy Job Category: Professional All Job Posting Locations: Riyadh, Saudi Arabia Job Description: About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech Immigration & Government Relations Specialist, Orthopedics Location: Riyadh (Saudi Arabia) Contract: full-time About Orthopaedics Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech About the Role Immigration & Government Relations Specialist is responsible for managing all immigration, foreign workforce, and government compliance activities for the company in Saudi Arabia. The role ensures full compliance with Saudi immigration regulations, maintains valid work authorization for foreign employees, manages government platform requirements, and coordinates with relevant ministries and authorities to support the employment and mobility of foreign nationals. You will be responsible for: Immigration & Foreign Workforce Management <ul><li>Manage the end-to-end immigration process for foreign employees working in Saudi Arabia.</li><li>Arrange and maintain employment contracts for non-Saudi employees in compliance with local regulations.</li><li>Obtain, renew, and monitor work permits and residency permits (Iqama) for foreign employees.</li><li>Coordinate with relevant government authorities and ministries regarding immigration-related payments, renewals, and approvals.</li><li>Ensure continuous work authorization for all sponsored foreign employees and proactively prevent any gaps in legal work status.</li></ul> International Recruitment & Work Visa Processing <ul><li>Manage the immigration process for foreign hires recruited from outside Saudi Arabia.</li><li>Coordinate work visa applications and ensure alignment of visa categories with employees' educational qualifications and regulatory requirements.</li><li>Prepare employment contracts and obtain required attestations from the Chamber of Commerce and Ministry of Foreign Affairs.</li><li>Process electronic authorizations and supporting documentation required for overseas recruitment.</li><li>Liaise with government entities and external agencies to facilitate successful visa issuance and onboarding of foreign employees.</li></ul> Sponsorship Transfer Management <ul><li>Manage sponsorship transfer (Kafala transfer) processes for foreign employees.</li><li>Submit sponsorship transfer requests through relevant government systems.</li><li>Coordinate with employees, current sponsors, and government authorities to obtain all required approvals.</li><li>Monitor cases through completion and ensure all associated fees and regulatory requirements are fulfilled.</li></ul> Government Platforms & Regulatory Compliance <ul><li>Serve as administrator and key point of contact for labour and immigration-related government platforms, including:</li><li>QIWA</li><li>GOSI (where immigration-related coordination is required)</li><li>Training and workforce compliance platforms</li><li>Other Ministry of Human Resources and governmental systems</li><li>Ensure compliance with governmental requirements that impact workforce eligibility, immigration sponsorship, and company licensing status.</li><li>Complete mandatory submissions, updates, and reporting requirements to maintain uninterrupted access to government services.</li></ul> Employee Mobility & Travel Authorization <ul><li>Process and issue exit, re-entry, and related travel permits for employees as required.</li><li>Monitor validity of travel permissions and immigration documents.</li><li>Support employees and business stakeholders with immigration-related guidance regarding travel and work authorization requirements.</li></ul> Document Attestation & Government Liaison <ul><li>Coordinate attestation and legalization of employment and immigration-related documents through the Chamber of Commerce and other relevant authorities.</li><li>Maintain relationships with government agencies and represent the company in immigration-related matters.</li><li>Ensure all immigration files, supporting documentation, and records are accurate, complete, and audit-ready.</li></ul> Business License & Regulatory Support <ul><li>Support the renewal and maintenance of government registrations and licenses that impact foreign workforce sponsorship and immigration eligibility, including:</li><li>Ministry of Investment licenses</li><li>Commercial registration renewals</li><li>Other government approvals required to maintain sponsorship capabilities</li></ul> Compliance Monitoring & Risk Management <ul><li>Monitor changes in Saudi immigration and labor regulations and assess impact on company operations.</li><li>Ensure all immigration activities are completed within regulatory timelines to avoid penalties, fines, or interruption of business operations.</li><li>Maintain accurate records of employee immigration status and government filings.</li><li>Support audits, inspections, and compliance reviews related to immigration and workforce authorization.</li></ul> Key Deliverables <ul><li>Timely issuance and renewal of work permits, visas, and residency permits.</li><li>Successful onboarding of foreign employees from overseas.</li><li>Efficient completion of sponsorship transfer cases.</li><li>Full compliance with Saudi immigration and labour authority requirements.</li><li>Timely processing of exit/re-entry visas and travel authorizations.</li><li>Maintenance of company eligibility to sponsor foreign workers through ongoing compliance with governmental regulations and licensing requirements.</li></ul> Qualifications / Requirements: <ul><li>Bachelor’s degree required.</li><li>Saudi national (mandatory), in line with local Saudization requirements.</li><li>Fluent in both Arabic and English (written and spoken) is required.</li><li>Previous experience in Immigration and Government Relations within Saudi Arabia, with a strong understanding of local immigration processes, government regulations, and workforce compliance requirements.</li><li>Hands-on experience working with Saudi government platforms, including QIWA and GOSI.</li><li>Proven experience managing immigration processes for expatriate employees, including:<ul><li>Business visa issuance</li><li>Work visa processing</li><li>Exit and re-entry visas</li><li>Work permit and residency permit (Iqama) renewals</li><li>Renewal of company registrations and documentation with relevant government authorities (e.g. Ministry of Commerce).</li><li>Experience working in a multinational organization, with the ability to navigate an international business environment and collaborate effectively across diverse cultures and stakeholders.</li></ul></li></ul> Please note: For candidates applying to the Saudi Arabia location, this role is open to Saudi nationals only, in line with local Saudization requirements. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. Required Skills: Preferred Skills: Advocacy Communications, Business Behavior, Communication, Corporate Communications Strategy, Corporate Management, Data Reporting, Government Relations, Issue Escalation, Mentorship, Presentation Design, Problem Solving, Public Affairs, Regulatory Environment, Relationship Building, Subject Matter Experts (SME) Collaboration, Technical Writing </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Customer Service Representative

On-site - Saudi 4 July 2026

Customer Service

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Customer Management Job Sub Function: Customer Service Operations Job Category: Business Enablement/Support All Job Posting Locations: Riyadh, Saudi Arabia Job Description: Job Purpose Customer Service Representative, processing inbound and outbound orders, enquiries, complaints and information through multiple methods of communication. Ensure adequate preparation to effectively manage the customer relationship and carry out specific responsibilities for internal and external added value programs. Dimensions Contribute to the achievement of the departmental service level agreements ensuring excellent service delivery with every interaction and moving to a one contact resolution and complete ownership of the customer experience. Customer Service Representative is expected to provide a differentiated service to our external customer but be the representative for the customer internally as well. Main duties include, but not limited to: <ul><li>Processing all telephone, email orders, enquiries, complaints, and general information.</li><li>Management of order placement process.</li><li>Processing customer returns.</li><li>Management of Credit & Debit Notes.</li><li>Support Customer Master Data management.</li><li>Outbound calls.</li><li>Maintaining Service Level Agreements’ & EMEA Metrics (including Key Performance Indicators associated with role).</li><li>Maintaining product, system & commercial knowledge to manage customer relationships.</li><li>Attendance of face-to-face meetings with customers & other internal partners, hosting Customer Visits to site.</li><li>Support the Commercial & Marketing business improvements initiatives.</li><li>Management of the relationship between Supply Chain and Key Account team.</li></ul> Key competencies Education <ul><li>Completed secondary school education or master’s degree. </li><li>A basic level of IT proficiency</li></ul> Essential: <ul><li>English language (Communicative knowledge - fluency/advanced level). </li><li>Arabic language (native speaker or fluency/advanced level). </li><li>Customer Service role experience; preferably 2-3 years in a corporate and/or a medical/healthcare setting. </li><li>Good computer skills, e.g. MS Office (Word and Excel and Outlook), familiarity with Internet, etc. </li><li>Customer mind-set, with the ability to demonstrate understanding and give examples of putting the customer at the forefront of solutions offered. </li><li>Self-motivated attitude and committed team player abilities. </li><li>Proactive approach to problem solving/complaint handling. </li><li>Sound administrative and accurate data entry skills. </li><li>Excellent communication skills, both verbal and written -e.g. clear pronunciation over the phone. </li><li>Ability to work well under pressure. </li><li>Ability for accurate data entry </li></ul> Desirable <ul><li>Knowledge / Proficiency of SAP</li><li>Proficiency in Microsoft Office</li><li>Additional EMEA language capability</li><li>Understanding of the Eye Care Profession (ECP), or experience of working with ECP’s advantageous</li></ul> Required Skills: Preferred Skills: Agility Jumps, Communication, Contract Management, Customer Analytics, Customer Centricity, Customer Support Operations, Customer Support Platforms, Customer Support Policies and Procedures, Customer Support Trends, Data Capturing, Emotional Intelligence, Issue Escalation, Order Processing, Process Oriented, Service Excellence, Service Request Management </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

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