Dhofar Global jobs

<p>Appointed individual will be responsible for installation, service, train and preventive maintenance of dispensing systems used for dilution and dosing of chemical products and implementing complete cleaning & sanitation program. 1. Conduct pre-installation survey. 2. Do installation. 3. Train internal team and customer on proper usage of dispensing systems. 4. Conduct service and preventive maintenance, and document is for record. 5. Ensure labelling of spray bottles and pasting of wall charts for customer training purposes. 6. Conduct product demonstration for customer. 7. Maintain stock of dispensers and spare parts. 8. 24x7 availability for emergency service requests. 9. Will extend self for installation projects in other areas i.e., UAE, Oman or KSA. 10. Gather market intelligence regarding competitors and ensure we keep competitive advantage in business. 11. Adhere to company policies, procedures, business ethical codes and practices</p><p>JOB REQUIREMENTS Academic Qualifications • Diploma in technical study – electrical, mechanical, etc. • Industrial Training Institute – electrical, mechanical, etc. Years of Experience • At least Two (2) years’ experience is relevant field. Nature of Experience • Worked in similar positions with firms that implement hygiene and sanitation programs. Other Skills / requirement • Good communication skills both oral and written – English, Hindi, Arabic, etc. • Ability to plan and execute service schedules • Maintain record of activities conducted</p>

<p>The Junior Operations Executive is responsible for supporting order processing, delivery coordination, documentation, and customer service within the Supply Chain operations. This role ensures that purchase orders are processed accurately, deliveries are scheduled and monitored, and invoices are prepared and submitted on time. The Operations Executive plays a more active role in coordinating with sales, warehouse, logistics, and customers to ensure smooth and efficient distribution operations.</p><p>DUTIES & RESPONSIBILITIES: Order Processing & Fulfilment • Review customer purchase orders for accuracy, completeness, and pricing. • Verify stock availability in ERP before order confirmation. • Prepare invoices, delivery notes, and upload documents to customer ERP portals. • Monitor GRNs (Goods Receipt Notes) and follow up with sales for pending approvals. • Coordinate with warehouse for order picking, packing, and dispatch. Delivery & Transport Coordination • Assign deliveries to drivers based on route optimization and load capacity. • Track delivery progress and update customers and sales teams on status. • Resolve issues related to partial deliveries, delays, or returned goods. Customer Service & Issue Resolution • Respond to customer inquiries professionally and provide timely updates. • Coordinate with sales representatives to resolve product or delivery-related issues. • Maintain strong relationships with customers through effective communication. Financial & Documentation Oversight • Submit invoices to customers, ensuring VAT and commercial terms compliance. • Collect and reconcile payments (cash/cheques) where applicable. • Ensure accurate scanning, filing, and sequential record keeping of all documents. • Support financial reconciliation by coordinating with Finance. Product Service & Support • Support Sr. Operations Executive in dispenser/diffuser installation and servicing. • Deliver samples and consumables as requested, maintaining accurate records. • Assist in equipment retrieval, replacement, and disposal. Compliance & Reporting • Follow ERP procedures strictly, avoiding manual corrections. • Submit weekly and monthly reports on order processing, delivery status, and collections. • Ensure compliance with health, safety, and regulatory requirements. General • Provide support to the Operations Supervisor in managing day-to-day operations. • Assist and mentor Junior Operations Executives in document handling and ERP entries. • Perform additional duties as assigned by line management.</p>

<p>The Junior Operations Executive is responsible for supporting order processing, delivery coordination, documentation, and customer service within the Supply Chain operations. This role ensures that purchase orders are processed accurately, deliveries are scheduled and monitored, and invoices are prepared and submitted on time. The Operations Executive plays a more active role in coordinating with sales, warehouse, logistics, and customers to ensure smooth and efficient distribution operations.</p><p>DUTIES & RESPONSIBILITIES: Order Processing & Fulfilment • Review customer purchase orders for accuracy, completeness, and pricing. • Verify stock availability in ERP before order confirmation. • Prepare invoices, delivery notes, and upload documents to customer ERP portals. • Monitor GRNs (Goods Receipt Notes) and follow up with sales for pending approvals. • Coordinate with warehouse for order picking, packing, and dispatch. Delivery & Transport Coordination • Assign deliveries to drivers based on route optimization and load capacity. • Track delivery progress and update customers and sales teams on status. • Resolve issues related to partial deliveries, delays, or returned goods. Customer Service & Issue Resolution • Respond to customer inquiries professionally and provide timely updates. • Coordinate with sales representatives to resolve product or delivery-related issues. • Maintain strong relationships with customers through effective communication. Financial & Documentation Oversight • Submit invoices to customers, ensuring VAT and commercial terms compliance. • Collect and reconcile payments (cash/cheques) where applicable. • Ensure accurate scanning, filing, and sequential record keeping of all documents. • Support financial reconciliation by coordinating with Finance. Product Service & Support • Support Sr. Operations Executive in dispenser/diffuser installation and servicing. • Deliver samples and consumables as requested, maintaining accurate records. • Assist in equipment retrieval, replacement, and disposal. Compliance & Reporting • Follow ERP procedures strictly, avoiding manual corrections. • Submit weekly and monthly reports on order processing, delivery status, and collections. • Ensure compliance with health, safety, and regulatory requirements. General • Provide support to the Operations Supervisor in managing day-to-day operations. • Assist and mentor Junior Operations Executives in document handling and ERP entries. • Perform additional duties as assigned by line management.</p>