Code Ninja jobs

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Code Ninja</h3> <p style="margin:0 0 12px; ************;">Code Ninja is a technology and AI consulting firm that delivers embedded and forward-deployed engineering and business teams. The firm operates across KSA, Pakistan, Egypt, and Latin America, partnering with leading enterprises to drive digital transformation within banking, fintech, and enterprise technology domains.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Customer Engagement Business Analyst</h3> <p style="margin:0 0 12px; ************;">Code Ninja is seeking a <strong style="font-weight:700;">Customer Engagement Business Analyst</strong> to work closely with Product Owners and business stakeholders. This role is integral to a retail banking transformation initiative, focusing on converting customer engagement requirements into complete, implementation-ready Business Requirements Documents (BRDs) and user stories. The position requires a hands-on Business Analyst who can challenge incomplete requirements and confidently engage with Business, Digital, and Technology stakeholders.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Elicit, analyze, and document customer engagement requirements from Product Owners and business stakeholders.</li> <li style="margin:0 0 6px;">Author comprehensive BRDs and user stories, covering business rules, customer journeys, channel behavior, data flows, integrations, exceptions, and operational impacts.</li> <li style="margin:0 0 6px;">Translate business needs into structured requirements for CRM, campaigns, notifications, loyalty, personalization, and digital servicing capabilities.</li> <li style="margin:0 0 6px;">Identify gaps and ambiguities in requirements, proactively engaging stakeholders to resolve them.</li> <li style="margin:0 0 6px;">Work cross-functionally with Business, Digital, and Technology teams to ensure alignment on scope and feasibility.</li> <li style="margin:0 0 6px;">Support solution design discussions, ensuring that requirements are technically implementable.</li> <li style="margin:0 0 6px;">Validate delivered functionality against documented requirements.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Minimum of <strong style="font-weight:700;">8+ years of Business Analyst experience</strong>, with strong exposure to retail banking or banking transformation programs.</li> <li style="margin:0 0 6px;">Proven ability to write complete, high-quality BRDs and user stories.</li> <li style="margin:0 0 6px;">Strong requirements elicitation skills, including the ability to identify and address incomplete or ambiguous requirements.</li> <li style="margin:0 0 6px;">Experience collaborating across Business, Digital, and Technology stakeholder groups.</li> <li style="margin:0 0 6px;">Solid understanding of customer journeys, channels, data, and integrations within a banking context.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Exposure to CRM or customer engagement platforms.</li> <li style="margin:0 0 6px;">Experience with campaigns, notifications, loyalty, or personalization initiatives.</li> <li style="margin:0 0 6px;">Digital servicing domain exposure.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type</h3> <p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position. Salary details will be discussed during the interview process.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Code Ninja</h3> <p style="margin:0 0 12px; ************;">Code Ninja is a technology and AI consulting firm specializing in delivering embedded and forward-deployed engineering and analytics teams. The firm partners with clients across KSA, Pakistan, Egypt, and Latin America to build high-performing teams that drive measurable business impact for their organizations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role of CVM / Segmentation Head</h3> <p style="margin:0 0 12px; ************;">Code Ninja is seeking a CVM / Segmentation Head to lead customer segmentation strategy and analytics for a key client. This full-time position involves owning the design of segmentation frameworks, translating customer insights into targeted propositions, and driving measurable improvements across critical business functions.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Design and manage end-to-end customer segmentation frameworks aligned with business objectives.</li> <li style="margin:0 0 6px;">Lead customer analytics initiatives, including behavioural profiling, value-based segmentation, and lifecycle analysis.</li> <li style="margin:0 0 6px;">Translate segmentation insights into targeted, actionable customer propositions.</li> <li style="margin:0 0 6px;">Collaborate with marketing, product, and pricing teams to enhance acquisition, engagement, retention, and pricing strategies.</li> <li style="margin:0 0 6px;">Oversee advanced data analysis and BI/reporting to track segment performance and CVM effectiveness.</li> <li style="margin:0 0 6px;">Present segmentation strategy and insights to senior stakeholders, influencing commercial decisions.</li> <li style="margin:0 0 6px;">Continuously refine segmentation models based on performance data and market shifts.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3> <p style="margin:0 0 12px; ************;">This senior role requires a minimum of <strong style="font-weight:700;">10 years of experience</strong> in customer segmentation, Customer Value Management (CVM), or a closely related analytical field. The ideal candidate will demonstrate a strong background in leading data-driven strategies and translating complex insights into actionable business outcomes.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Opportunity</h3> <p style="margin:0 0 12px; ************;">This position offers the opportunity to shape segmentation strategy at a senior, highly visible level. The successful candidate will work within a forward-deployed, cross-functional team, addressing high-impact business challenges for clients.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Compensation</h3> <p style="margin:0 0 12px; ************;">Code Ninja offers competitive compensation for this role, aligned with market benchmarks.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Code Ninja and the Role</h3> <p style="margin:0 0 12px; ************;">Code Ninja is a technology and AI consulting firm that provides embedded and forward-deployed engineering and analytics teams to leading banks, telcos, and enterprises across KSA, Pakistan, Egypt, and Latin America. The firm focuses on building data-driven, customer-centric capabilities for its partners. This full-time position is for a <strong style="font-weight:700;">CVM / Segmentation Specialist</strong> to support a Retail Banking client.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Focus</h3> <p style="margin:0 0 12px; ************;">This is a hands-on execution role, not purely advisory or strategy-focused, designed for specialists who can translate customer data into actionable commercial insights. The primary objective is to drive campaign performance for a Retail Banking client by supporting customer segmentation, profiling, and campaign targeting initiatives. The role involves direct contribution to shaping segmentation strategy.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Build and maintain customer segmentation models based on behavior, value, and lifecycle stage.</li> <li style="margin:0 0 6px;">Conduct customer profiling and behavioral analysis to identify targeting opportunities.</li> <li style="margin:0 0 6px;">Support campaign targeting by translating segmentation outputs into actionable audience lists.</li> <li style="margin:0 0 6px;">Analyze campaign performance and customer response, feeding insights back into segmentation logic.</li> <li style="margin:0 0 6px;">Develop and maintain BI/reporting dashboards to track CVM metrics and campaign KPIs.</li> <li style="margin:0 0 6px;">Collaborate with marketing, BI, and product teams to convert data into commercial actions.</li> <li style="margin:0 0 6px;">Continuously refine segmentation frameworks based on performance data and business feedback.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">4–6 years of relevant experience in CVM analytics.</li> <li style="margin:0 0 6px;">Strong background in Retail Banking and CVM analytics.</li> <li style="margin:0 0 6px;">Hands-on experience building various segmentation models (*, RFM, behavioral, value-based).</li> <li style="margin:0 0 6px;">Proven experience in customer behavior analysis and profiling.</li> <li style="margin:0 0 6px;">Strong BI/reporting skills, including proficiency with tools such as Power BI, Tableau, or SQL.</li> <li style="margin:0 0 6px;">Ability to translate complex data into actionable commercial and campaign recommendations.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Experience with campaign management platforms (*, SAS CI, Adobe Campaign).</li> <li style="margin:0 0 6px;">Exposure to predictive or propensity modeling.</li> <li style="margin:0 0 6px;">Prior experience specifically within a banking or telco CVM function.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Work Environment</h3> <p style="margin:0 0 12px; ************;">This role operates within a collaborative, hands-on environment, focusing on high-impact, data-driven initiatives for a leading Retail Banking client. Specialists will have direct visibility into campaign outcomes and the opportunity to contribute to and shape segmentation strategy from its foundational stages.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Code Ninja</h3> <p style="margin:0 0 12px; ************;">Code Ninja is a technology and AI consulting firm that delivers embedded and forward-deployed teams. We partner with leading financial institutions and enterprises on their digital and business transformation journeys across KSA, Pakistan, Egypt, and Latin America.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Head of Personal Finance</h3> <p style="margin:0 0 12px; ************;">We are hiring a <strong style="font-weight:700;">Head of Personal Finance</strong> to lead the Personal Finance (unsecured lending) portfolio for a Retail Banking client. This is a full-time, senior leadership role that owns the full Personal Finance business. The position carries end-to-end accountability for the customer journey, from product design and eligibility through credit, fulfilment, servicing, and portfolio performance, encompassing product proposition, portfolio growth, P&amp;L, pricing, customer acquisition, and lifecycle management.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Own the Personal Finance P&amp;L, including revenue, growth, and profitability targets.</li> <li style="margin:0 0 6px;">Define and evolve the product proposition and pricing strategy for the Personal Finance portfolio.</li> <li style="margin:0 0 6px;">Drive customer acquisition strategy across digital and traditional channels.</li> <li style="margin:0 0 6px;">Own portfolio performance management, focusing on asset quality, delinquency, and risk-adjusted returns.</li> <li style="margin:0 0 6px;">Lead end-to-end journey design, including eligibility criteria, credit decisioning, fulfilment, and servicing.</li> <li style="margin:0 0 6px;">Partner with Credit/Risk teams on policy design and portfolio risk appetite.</li> <li style="margin:0 0 6px;">Own lifecycle management, covering retention, cross-sell, and portfolio optimization.</li> <li style="margin:0 0 6px;">Ensure regulatory and compliance alignment across the Personal Finance journey.</li> <li style="margin:0 0 6px;">Lead and develop the Personal Finance team.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">12+ years of experience in Retail Banking, with significant leadership experience specifically in Personal Finance / unsecured lending.</li> <li style="margin:0 0 6px;">Strong understanding of lending economics, pricing, and credit policy.</li> <li style="margin:0 0 6px;">Proven experience owning portfolio management and P&amp;L for a lending product.</li> <li style="margin:0 0 6px;">Experience with digital lending journeys.</li> <li style="margin:0 0 6px;">Strong grasp of risk and compliance requirements in consumer lending.</li> <li style="margin:0 0 6px;">Demonstrated leadership in customer acquisition strategy for lending products.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Desirable Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Experience in a GCC/KSA banking market.</li> <li style="margin:0 0 6px;">Exposure to digital transformation or fintech partnership initiatives within a bank.</li> <li style="margin:0 0 6px;">Experience managing cross-functional stakeholders (Credit, Risk, Compliance, Digital, Operations).</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3> <p style="margin:0 0 12px; ************;">This full-time position offers an opportunity to lead a critical financial portfolio within a dynamic consulting environment.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Code Ninja</h3> <p style="margin:0 0 12px; ************;">Code Ninja is a technology and AI consulting firm that delivers embedded and forward-deployed engineering and business teams. The firm operates across KSA, Pakistan, Egypt, and Latin America, partnering with leading enterprises to drive digital transformation and commercial growth.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Senior CVM / Segmentation Head</h3> <p style="margin:0 0 12px; ************;">Code Ninja is seeking a <strong style="font-weight:700;">Senior CVM / Segmentation Head</strong> to lead customer lifecycle management for a retail banking client. This full-time role involves owning the strategy across acquisition, cross-sell, retention, and win-back. The position requires 5-10 years of experience and sits at the intersection of commercial strategy, data-driven decision making, and stakeholder leadership, focusing on driving customer value and revenue optimization across the entire customer base.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Own the end-to-end CVM strategy across the customer lifecycle, including acquisition, cross-sell, retention, and win-back.</li> <li style="margin:0 0 6px;">Define and track Key Performance Indicators (KPIs) for customer value, engagement, and revenue performance.</li> <li style="margin:0 0 6px;">Design and execute commercial levers such as pricing, offers, and incentives to optimize customer value.</li> <li style="margin:0 0 6px;">Lead campaign design, execution, and experimentation, including A/B testing and uplift modelling, to improve commercial outcomes.</li> <li style="margin:0 0 6px;">Drive customer segmentation strategy to enable targeted and personalized interventions.</li> <li style="margin:0 0 6px;">Partner cross-functionally with Marketing, Data/Analytics, Product, and Finance teams to align on commercial priorities.</li> <li style="margin:0 0 6px;">Manage stakeholder relationships at senior and leadership levels, presenting strategy and results.</li> <li style="margin:0 0 6px;">Lead and develop a team executing CVM initiatives, where applicable.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience</h3> <p style="margin:0 0 12px; ************;">Candidates should possess 5-10 years of relevant professional experience in Customer Value Management or segmentation roles, ideally within the retail banking sector or a related field.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Impact and Environment</h3> <p style="margin:0 0 12px; ************;">This is a senior leadership position with direct influence on commercial outcomes, offering the opportunity to lead CVM strategy for a major regional client. The role operates within a forward-deployed team, combining consulting expertise with hands-on execution.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">We invite qualified candidates to apply for this position.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Code Ninja</h3> <p style="margin:0 0 12px; ************;">Code Ninja is a technology and AI consulting firm that delivers embedded and forward-deployed engineering and leadership talent. The firm partners with leading financial institutions across KSA, Pakistan, Egypt, and Latin America to help them build high-performing teams and scale critical business functions.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Head of Liabilities</h3> <p style="margin:0 0 12px; ************;">Code Ninja is seeking a <strong style="font-weight:700;">Head of Liabilities</strong> to lead the retail liabilities business for one of its banking clients. This is a senior leadership role responsible for driving deposit growth, optimizing CASA mix, managing the cost of funds, and shaping product and pricing strategy across the liabilities portfolio. The position involves end-to-end ownership of CASA, savings, term deposits, and investment/bancassurance propositions.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Own the P&amp;L for the retail liabilities business, including CASA, savings, term deposits, and investment/bancassurance products.</li> <li style="margin:0 0 6px;">Drive deposit growth strategy and CASA optimization to improve balance sheet mix and reduce the cost of funds.</li> <li style="margin:0 0 6px;">Lead pricing strategy across liability products in line with ALM and treasury guidelines.</li> <li style="margin:0 0 6px;">Develop and launch new liabilities and investment/bancassurance propositions aligned to market and customer needs.</li> <li style="margin:0 0 6px;">Partner with Treasury/ALM on funding strategy, liquidity management, and cost of funds optimization.</li> <li style="margin:0 0 6px;">Oversee Sharia-compliant deposit structures where applicable, ensuring product compliance with regulatory and Sharia board requirements.</li> <li style="margin:0 0 6px;">Build and lead a high-performing liabilities product and sales team.</li> <li style="margin:0 0 6px;">Collaborate with Marketing, Digital, and Branch/Distribution teams to drive product penetration and customer acquisition.</li> <li style="margin:0 0 6px;">Monitor the competitive landscape and market trends to inform product and pricing decisions.</li> <li style="margin:0 0 6px;">Report on portfolio performance, growth metrics, and P&amp;L to senior leadership.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">12+ years of banking experience, with at least 7 years in a senior leadership role within consumer liabilities, deposits, or investments.</li> <li style="margin:0 0 6px;">Strong track record in CASA growth and optimization.</li> <li style="margin:0 0 6px;">Solid understanding of ALM principles and cost of funds management.</li> <li style="margin:0 0 6px;">Experience with Sharia-compliant deposit structures.</li> <li style="margin:0 0 6px;">Demonstrated ownership of a liabilities P&amp;L.</li> <li style="margin:0 0 6px;">Strong product strategy and pricing capability.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Experience with bancassurance or investment product distribution.</li> <li style="margin:0 0 6px;">Exposure to digital deposit/investment platforms.</li> <li style="margin:0 0 6px;">Regional GCC banking experience.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type</h3> <p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position. Salary details will be discussed during the interview process.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Code Ninja</h3> <p style="margin:0 0 12px; ************;">Code Ninja is a technology and AI consulting firm specializing in delivering embedded and forward-deployed teams. The company partners with leading financial institutions across KSA, Pakistan, Egypt, and Latin America to build high-performing teams that drive digital transformation and product innovation.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Liabilities Specialist</h3> <p style="margin:0 0 12px; ************;">Code Ninja is seeking a <strong style="font-weight:700;">Liabilities Specialist</strong> to serve as a subject matter expert for a banking client in KSA. This full-time role focuses on supporting CASA/deposit propositions, owning the pricing strategy, portfolio performance, customer acquisition and retention, and end-to-end product lifecycle activities for retail liability products.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Act as a Subject Matter Expert (SME) for CASA/deposit product propositions, from initial design through to market launch.</li> <li style="margin:0 0 6px;">Manage pricing strategy and conduct cost of funds analysis for retail liability products.</li> <li style="margin:0 0 6px;">Monitor and report on portfolio performance, tracking key liability Key Performance Indicators (KPIs).</li> <li style="margin:0 0 6px;">Develop and implement customer acquisition and retention strategies for deposit products.</li> <li style="margin:0 0 6px;">Oversee full product lifecycle activities, including enhancements, repricing, and sunset/migration plans.</li> <li style="margin:0 0 6px;">Collaborate with product, pricing, and treasury teams to optimize deposit mix.</li> <li style="margin:0 0 6px;">Support the development of Sharia-compliant deposit structures where applicable.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Strong practical experience</strong> in consumer deposits and CASA products.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Solid understanding</strong> of pricing strategy and cost of funds.</li> <li style="margin:0 0 6px;"><strong style="font-weight:700;">Hands-on experience</strong> with portfolio analytics and performance tracking.</li> <li style="margin:0 0 6px;">Experience working within a retail banking liabilities environment.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Preferred Skills and Exposure</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Experience with Sharia-compliant deposit structures.</li> <li style="margin:0 0 6px;">Exposure to the KSA/GCC retail banking market.</li> <li style="margin:0 0 6px;">Experience collaborating with treasury or ALM teams on liability pricing.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Type</h3> <p style="margin:0 0 12px; ************;">This is a full-time position.</p>