Almosafer jobs

<h3 >About Almosafer</h3> <p >Almosafer is Saudi Arabia’s leading travel company, actively shaping the future of the travel industry. Serving millions across every segment of the travel and tourism ecosystem, Almosafer aims to make every journey seamless, personal, and purposeful, reflecting its name, which means "the traveler." The company’s diverse platforms and services are designed to deliver enriching experiences that resonate with the spirit of Saudi Arabia and the wider region. Almosafer’s vision is to be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.</p> <h3 >About the Role</h3> <p >Almosafer is seeking a <strong >Specialist Data Intelligence</strong> to join its Data Intelligence team. In this full-time role, based in <strong >Riyadh, Saudi Arabia</strong>, you will function as a Commercial Data Analyst. The primary responsibility involves leveraging Almosafer's comprehensive travel commerce data, including bookings, customer, pricing, supplier, and revenue information, to generate actionable insights. These insights will inform business strategy, optimize commercial performance, and enable data-driven decision-making across key departments such as Sourcing, Revenue Management, Product, Sales, and Marketing. This position requires 2-5 years of relevant experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Explore and analyze in-house datasets, including transactional, sourcing, connectivity, and competitive intelligence, to generate meaningful insights.</li> <li >Conduct deep-dive and ad-hoc analyses to identify trends, patterns, and opportunities that drive revenue and margin improvement.</li> <li >Design and evaluate test scenarios to validate hypotheses and maximize the value of internal systems.</li> <li >Translate data findings into clear, concise, and actionable insights and business recommendations.</li> <li >Present analysis to stakeholders using visualizations and storytelling to support strategic decisions and achieve impactful results.</li> <li >Contribute to the development and evolution of Commercial Data Products by providing insights, testing hypotheses, and validating assumptions.</li> <li >Help shape KPIs, reporting metrics, and dashboards aligned with business goals.</li> <li >Proactively suggest opportunities for optimization and process improvement using data insights, and stay updated with industry trends and analytics tools.</li> <li >Collaborate closely with cross-functional teams (Sourcing, Revenue Management, Product, Sales &amp; Marketing) to understand their data needs and deliver impactful analytical solutions.</li> <li >Design scalable, automated analytics solutions using tools such as SQL, Python, and cloud-based data platforms to support operational analytics.</li> <li >Ensure adherence to enterprise data governance and quality standards, working closely with Data Engineering and Governance teams.</li> <li >Bridge Operations and Data Intelligence to ensure aligned data standards and methodologies, and drive data literacy and analytical best practices across teams.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >2-5 years of experience in a data analysis or business intelligence role, preferably within a commercial or travel industry context.</li> <li >Demonstrated ability to explore and analyze complex datasets to generate actionable insights and identify business opportunities.</li> <li >Proficiency in designing and implementing automated analytics solutions using tools such as SQL, Python, and cloud-based data platforms.</li> <li >Strong communication skills to translate data findings into clear recommendations and present them effectively to diverse stakeholders.</li> <li >Experience collaborating with cross-functional teams and acting as a mutual data partner and advisor.</li> <li >Understanding of enterprise data governance and quality standards.</li> </ul> <h3 >Working at Almosafer</h3> <p >At Almosafer, teams operate with purpose, clarity, and a shared commitment to accountability, trust, and collaboration. The company fosters a purpose-led workplace where individual ideas can create real impact. Almosafer supports ongoing learning and development to facilitate professional growth and provides recognition for achievements. The work environment is built on a community of trust, curiosity, and shared momentum, offering space for individuals to connect and contribute meaningfully.</p> <h3 >Location and Work Type</h3> <p >This is a full-time position located in Riyadh, Riyadh, Saudi Arabia.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Almosafer</h3> <p style="margin:0 0 12px; ************;">Almosafer, Saudi Arabia’s leading travel company, plays a significant role in shaping the future of the travel industry. Serving millions across various segments of the travel and tourism ecosystem, Almosafer aims to make every journey seamless, personal, and purposeful. The company’s diverse platforms and services are designed to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region. Almosafer is united by a vision to be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Officer Product Support</h3> <p style="margin:0 0 12px; ************;">Almosafer is seeking an <strong style="font-weight:700;">Officer Product Support</strong> to join its team in Riyadh. This full-time role focuses on providing first-line support for digital products, troubleshooting user issues, and ensuring the timely resolution of service requests. The primary objective is to deliver a seamless customer experience by addressing technical inquiries and product-related challenges effectively.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Receive and acknowledge incidents and service requests via the Jira Service Management Platform.</li> <li style="margin:0 0 6px;">Categorize and prioritize tickets based on impact and urgency.</li> <li style="margin:0 0 6px;">Perform initial troubleshooting using standard operating procedures and the knowledge base.</li> <li style="margin:0 0 6px;">Resolve common issues, including access and permission requests, basic configuration issues, and known product errors with documented solutions.</li> <li style="margin:0 0 6px;">Verify issue details by collecting relevant information such as screenshots, error messages, logs, and reproduction steps.</li> <li style="margin:0 0 6px;">Communicate regularly with users, providing status updates on their requests.</li> <li style="margin:0 0 6px;">Meet defined Service Level Agreement (SLA) targets for response and resolution times.</li> <li style="margin:0 0 6px;">Escalate unresolved or complex product-related issues to L2 or Product Support with comprehensive troubleshooting details.</li> <li style="margin:0 0 6px;">Document resolutions and contribute to the knowledge base for recurring issues.</li> <li style="margin:0 0 6px;">Monitor ticket queues to ensure all requests are addressed promptly and no delays occur.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Bachelor's degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related field.</li> <li style="margin:0 0 6px;">0–1 year of experience in Digital Application Support, Technical Support, Service Desk, or Application Support.</li> <li style="margin:0 0 6px;">Basic understanding of web application architecture.</li> <li style="margin:0 0 6px;">Ability to troubleshoot application-related issues by analyzing logs, user sessions, and error messages.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Excellent analytical and troubleshooting skills.</li> <li style="margin:0 0 6px;">Strong customer service and communication skills.</li> <li style="margin:0 0 6px;">Ability to work effectively under pressure and manage multiple priorities.</li> <li style="margin:0 0 6px;">Strong attention to detail and documentation skills.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Working at Almosafer</h3> <p style="margin:0 0 12px; ************;">At Almosafer, teams operate with purpose, clarity, and a shared commitment to quality. Employees contribute to building platforms, supporting travelers, and shaping strategy, connecting their work to a broader vision. Across various functions and locations, Almosafer values accountability, trust, and collaboration, providing an environment where individuals can contribute meaningfully from their first day.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Almosafer and the Role</h3> <p style="margin:0 0 12px; ************;">Almosafer is seeking a <strong style="font-weight:700;">Specialist Enterprise Architecture</strong> to join its team in Riyadh, Saudi Arabia. This full-time role involves independently driving IT initiatives from initial concept through to successful completion, ensuring alignment with strategic objectives and technology principles. The ideal candidate will possess 3-5 years of relevant experience and demonstrate a strong ability to manage projects with minimal supervision.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview and Contribution</h3> <p style="margin:0 0 12px; ************;">The Specialist Enterprise Architecture will play a central role in coordinating between business units and IT teams, translating evolving needs into clear IT initiatives. This position requires a working understanding of enterprise architecture principles to ensure that all IT initiatives are planned and executed in harmony with the broader technology landscape. The specialist will contribute to strong governance practices and support the justification and tracking of benefits for new IT projects.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Manage assigned IT initiatives end-to-end, from ideation and scoping to closure, ensuring timely and effective delivery.</li> <li style="margin:0 0 6px;">Act as a primary point of coordination between business units and IT teams to ensure clear understanding and alignment of new requests.</li> <li style="margin:0 0 6px;">Support the development of business cases for new IT initiatives and track the realization of expected benefits post-delivery.</li> <li style="margin:0 0 6px;">Contribute to prioritizing initiatives based on business value, assisting delivery teams with effective capacity and resource planning.</li> <li style="margin:0 0 6px;">Monitor the progress of initiatives, milestones, and deliverables across IT teams to ensure adherence to agreed timelines, budgets, and scope.</li> <li style="margin:0 0 6px;">Develop and maintain dashboards and trackers to provide clear visibility into the status of ongoing and upcoming initiatives, pipelines, and capacity utilization.</li> <li style="margin:0 0 6px;">Prepare and deliver regular, structured status updates to stakeholders, keeping them informed and aligned with organizational objectives.</li> <li style="margin:0 0 6px;">Manage IT audits from start to finish, coordinating with auditors and internal teams to ensure accurate documentation and timely closure of findings.</li> <li style="margin:0 0 6px;">Prepare and deliver clear, well-structured presentations for various audiences, including working teams and senior stakeholders.</li> <li style="margin:0 0 6px;">Undertake other relevant tasks as required by leadership to support business objectives.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Bachelor’s degree in any field, with a preference for Computer Science, Information Systems, or Business Administration.</li> <li style="margin:0 0 6px;">Minimum of <strong style="font-weight:700;">3-5 years of relevant work experience</strong>, demonstrating the ability to manage initiatives independently and with minimal supervision.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Skills and Attributes</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Strong, hands-on ability to create compelling slide decks and presentations from scratch.</li> <li style="margin:0 0 6px;">Practical experience in building and maintaining Excel dashboards and trackers.</li> <li style="margin:0 0 6px;">Excellent verbal, written communication, and presentation skills.</li> <li style="margin:0 0 6px;">Strong stakeholder management skills, with comfort in engaging both IT and business audiences.</li> <li style="margin:0 0 6px;">A proactive, organized, and detail-oriented approach to tracking multiple initiatives concurrently.</li> <li style="margin:0 0 6px;">Willingness to travel approximately 10% of the time, if required.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Commitment to Excellence</h3> <p style="margin:0 0 12px; ************;">This full-time position at Almosafer requires a dedicated professional who can independently drive complex IT initiatives and contribute to the strategic alignment of technology with business goals. The role demands a high level of organization and clear communication to ensure successful project delivery and stakeholder engagement.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Almosafer</h3> <p style="margin:0 0 12px; ************;">Almosafer is Saudi Arabia’s leading travel company, dedicated to shaping the future of the travel industry. We serve millions across every segment of the travel and tourism ecosystem, striving to make every journey seamless, personal, and purposeful. Our diverse platforms and services deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region. Our bold vision is to be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Specialist - Enterprise Architecture</h3> <p style="margin:0 0 12px; ************;">Almosafer is seeking a <strong style="font-weight:700;">Specialist - Enterprise Architecture</strong> to join our team in <strong style="font-weight:700;">Riyadh</strong>. This full-time role involves independently driving IT initiatives from early ideation through to successful closure. The Specialist will coordinate across business and IT teams, maintain visibility of initiatives, and support strong governance practices, ensuring alignment with enterprise architecture principles and the broader technology landscape.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Independently manage assigned IT initiatives end-to-end, from early ideation and scoping through to closure, ensuring timely and effective delivery.</li> <li style="margin:0 0 6px;">Act as a key point of coordination between business units and IT teams, ensuring new requests and evolving needs are clearly understood and aligned.</li> <li style="margin:0 0 6px;">Support the justification and business-case development for new IT initiatives, and help track the realization of expected benefits after delivery.</li> <li style="margin:0 0 6px;">Maintain a working understanding of enterprise architecture principles to ensure IT initiatives are planned and executed in line with the broader technology landscape.</li> <li style="margin:0 0 6px;">Contribute to prioritizing initiatives based on business value, helping delivery teams plan capacity and resources effectively.</li> <li style="margin:0 0 6px;">Track the progress of initiatives, milestones, and deliverables across IT teams to ensure they stay within agreed time, budget, and scope.</li> <li style="margin:0 0 6px;">Build and maintain dashboards and trackers offering clear visibility into the status of ongoing and upcoming initiatives, pipelines, and capacity utilization.</li> <li style="margin:0 0 6px;">Prepare and share regular, well-structured status updates with stakeholders to keep them informed and aligned with organizational objectives.</li> <li style="margin:0 0 6px;">Manage IT audits end-to-end, coordinating with auditors and internal teams to ensure timely, accurate documentation and closure of findings.</li> <li style="margin:0 0 6px;">Prepare and deliver clear, well-structured presentations for various audiences, ranging from working teams to senior stakeholders.</li> <li style="margin:0 0 6px;">Undertake other relevant tasks as required by leadership to support business objectives.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Bachelor’s degree in any field, preferably Computer Science, Information Systems, or Business Administration.</li> <li style="margin:0 0 6px;">Minimum of <strong style="font-weight:700;">3-5 years</strong> of relevant work experience, with a demonstrated ability to manage initiatives independently and with minimal supervision.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Skills</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Strong, hands-on ability to build compelling slide decks and presentations from scratch.</li> <li style="margin:0 0 6px;">Hands-on experience in building and maintaining Excel dashboards and trackers.</li> <li style="margin:0 0 6px;">Excellent verbal and written communication and presentation skills.</li> <li style="margin:0 0 6px;">Strong stakeholder management skills, comfortable engaging both IT and business audiences.</li> <li style="margin:0 0 6px;">A proactive, organized, and detail-oriented approach to tracking multiple initiatives simultaneously.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Commitment</h3> <p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh. The role may require willingness to travel approximately 10% of the time.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Almosafer and the Role</h3> <p style="margin:0 0 12px; ************;">Almosafer is Saudi Arabia’s leading travel company, dedicated to shaping the future of the travel industry. Serving millions across the travel and tourism ecosystem, Almosafer strives to make every journey seamless, personal, and purposeful, delivering enriching experiences that reflect the spirit of the region. The company's vision is to be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence. We are seeking an <strong style="font-weight:700;">Officer – Product Support</strong> to join our team in Riyadh, a full-time position suitable for candidates with 0-1 year of experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Purpose of the Role</h3> <p style="margin:0 0 12px; ************;">The Officer – Product Support is responsible for providing essential first-line assistance for Almosafer's digital products. This role involves troubleshooting user issues, ensuring the timely resolution of service requests, and contributing to a consistently seamless customer experience. The individual will act as a primary point of contact for users, addressing their concerns efficiently and effectively.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Receive and acknowledge incidents and service requests via the Jira Service Management Platform.</li> <li style="margin:0 0 6px;">Categorize and prioritize support tickets based on their impact and urgency.</li> <li style="margin:0 0 6px;">Conduct initial troubleshooting using established standard operating procedures and the available knowledge base.</li> <li style="margin:0 0 6px;">Resolve common issues, including access and permission requests, basic configuration problems, and known product errors with documented solutions.</li> <li style="margin:0 0 6px;">Verify issue details by collecting relevant information such as screenshots, error messages, logs, and reproduction steps.</li> <li style="margin:0 0 6px;">Maintain regular communication with users, providing timely status updates on their requests.</li> <li style="margin:0 0 6px;">Meet defined Service Level Agreement (SLA) targets for response and resolution times.</li> <li style="margin:0 0 6px;">Escalate unresolved or complex product-related issues to L2 or Product Support teams, providing comprehensive troubleshooting details.</li> <li style="margin:0 0 6px;">Document resolutions and contribute to the knowledge base to address recurring issues.</li> <li style="margin:0 0 6px;">Monitor ticket queues to ensure all requests are addressed promptly and no delays occur.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Bachelor's degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a closely related field.</li> <li style="margin:0 0 6px;">0–1 year of professional experience in Digital Application Support, Technical Support, Service Desk, or Application Support roles.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Competencies</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Basic understanding of web application architecture.</li> <li style="margin:0 0 6px;">Demonstrated ability to troubleshoot application-related issues through analysis of logs, user sessions, and error messages.</li> <li style="margin:0 0 6px;">Excellent analytical and problem-solving skills.</li> <li style="margin:0 0 6px;">Strong customer service orientation and effective communication skills.</li> <li style="margin:0 0 6px;">Proven ability to perform effectively under pressure and manage multiple priorities concurrently.</li> <li style="margin:0 0 6px;">Exceptional attention to detail and strong documentation capabilities.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Working at Almosafer</h3> <p style="margin:0 0 12px; ************;">At Almosafer, teams operate with purpose, clarity, and a shared commitment to quality. The company values accountability, trust, and collaboration, providing a structure that enables meaningful contributions from day one. Employees experience a purpose-led workplace where their ideas can create real impact, benefit from ongoing learning and development opportunities, and receive recognition for their achievements. Almosafer fosters a community built on trust, curiosity, and shared momentum.</p>

<p>We are seeking an Officer Product Support to provide first-line support for digital products, troubleshoot user issues, and ensure timely resolution of service requests while delivering a seamless customer experience.</p><p>Responsibilities:</p><ul><li>Receive and acknowledge incidents and service requests through Jira Service Management Platform categorize, and prioritize tickets according to impact and urgency.</li><li>Perform initial troubleshooting using standard operating procedures and the knowledge base.</li><li>Resolve common issues such as: - Access and permission requests. - Basic configuration issues. - Known product errors with documented solutions.</li><li>Verify issue details by collecting screenshots, error messages, logs, and reproduction steps.</li><li>Communicate with users regularly and provide status updates.</li><li>Meet SLA targets for response and resolution times.</li><li>Escalate unresolved or product-related issues to L2 or Product Support with complete troubleshooting details.</li><li>Document resolutions and contribute to the knowledge base for recurring issues.</li><li>Monitor ticket queues and ensure no requests are missed or delayed.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related field.</p><p>0 1 year of experience in Digital Application Support, Technical Support, Service Desk, or Application Support.</p><p>Basic understanding of web application architecture.</p><p>Ability to troubleshoot application-related issues by analyzing logs, user sessions, and error messages.</p><p>Excellent analytical and troubleshooting skills.</p><p>Strong customer service and communication skills.</p><p>Ability to work under pressure and manage multiple priorities.</p><p>Strong attention to detail and documentation skills.</p>

<p><br></p><p>About the Role: We are currently looking for a Business Analyst who is passionate about independently driving IT initiatives from early ideation through to successful closure. The ideal candidate is a self-starter who can coordinate across business and IT teams, keep initiatives visible and on track, and support strong governance practices - all with minimal supervision.</p><p>Responsibilities:</p><ul><li>Independently manage assigned IT initiatives end-to-end from early ideation and scoping through to closure - ensuring timely and effective delivery.</li><li>Act as a key point of coordination between business units and IT teams, ensuring new requests and evolving needs are clearly understood and aligned.</li><li>Support the justification and business-case development for new IT initiatives, and help track the realization of expected benefits after delivery.</li><li>Maintain a working understanding of enterprise architecture principles to ensure IT initiatives are planned and executed in line with the broader technology landscape.</li><li>Contribute to prioritizing initiatives based on business value, helping delivery teams plan capacity and resources effectively.</li><li>Track the progress of initiatives, milestones and deliverables across IT teams to ensure they stay within agreed time, budget and scope.</li><li>Build and maintain dashboards and trackers offering clear visibility into the status of ongoing and upcoming initiatives, pipelines and capacity utilization.</li><li>Prepare and share regular, well-structured status updates with stakeholders to keep them informed and aligned with organizational objectives.</li><li>Manage IT audits end-to-end, coordinating with auditors and internal teams to ensure timely, accurate documentation and closure of findings.</li><li>Prepare and deliver clear, well-structured presentations for various audiences, ranging from working teams to senior stakeholders.</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in any field (preferably computer science, information systems or business administration).</p><p>Minimum 3 5 years of relevant work experience, with a demonstrated ability to manage initiatives independently and with minimal supervision.</p><p>Strong, hands-on ability to build compelling slide decks and presentations from scratch.</p><p>Hands-on experience building and maintaining Excel dashboards and trackers.</p><p>Excellent verbal and written communication and presentation skills.</p><p>Strong stakeholder management skills, comfortable engaging both IT and business audiences.</p><p>A proactive, organized and detail-oriented approach to tracking multiple initiatives at once.</p><p>Willingness to travel, if required (approximately 10% of the time).</p>

<p>About the Role: We are seeking a Commercial Data Analyst to join our Data Intelligence team. In this role, you will leverage Almosafer's end-to-end travel commerce data including bookings, customer, pricing, supplier, and revenue data to generate actionable insights that inform business strategy, optimize commercial performance, and enable data-driven decision-making across Sourcing, Revenue Management, Product, Sales, and Marketing.</p><p>You ll act as the bridge between data and business, turning complex datasets into actionable recommendations that enable commercial success.</p><p>The ideal candidate will have 5+ years of analytical experience in e-commerce or travel, strong expertise in Sourcing, Products or Digital analytics, and hands-on experience with BI tools for delivering insights at scale. Knowledge of machine learning and rule-based models is a strong advantage.</p><p>Responsibilities:</p><p>Data Exploration &amp; Analysis - Explore and analyze in-house datasets (transactional, sourcing, connectivity, competitive intelligence) to generate meaningful insights. - Conduct deep-dive and ad-hoc analyses to identify trends, patterns, and opportunities that drive revenue and margin improvement. - Design and evaluate test scenarios to validate hypotheses and maximize the value of internal systems.</p><p>Insight Generation &amp; Communication - Translate data findings into clear, concise, and actionable insights and business recommendations. - Present analysis to stakeholders in a compelling narrative, using visualizations and storytelling to support strategic decisions - Deliver Insights to a wider audience and reiterate to generate impactful results &amp; achieve regular success</p><p>Data Product Support &amp; Continuous Improvement - Contribute to the development and evolution of Commercial Data Products by providing insights, testing hypotheses, and validating assumptions - Help shape KPIs, reporting metrics, and dashboards aligned with business goals. - Proactively suggest opportunities for optimization and process improvement using data insights. - Stay up to date with industry trends and analytics tools to enhance analytical capabilities</p><p>Stakeholder Engagement - Collaborate closely with cross-functional teams (Sourcing, Revenue Management, Product, Sales &amp; Marketing) to understand their data needs and deliver impactful analytical solutions. - Act as a mutual data partner, and advisor to cross-functional teams and multiple stakeholders.</p><p>Advanced Analytics &amp; Data Solutions - Design scalable, automated analytics solutions using tools such as SQL, Python, and cloud-based data platforms to support operational analytics. - Ensure adherence to enterprise data governance and quality standards, working closely with Data Engineering and Governance teams.</p><p>Collaboration &amp; Data Governance - Bridge Operations and Data Intelligence to ensure aligned data standards and methodologies. - Drive data literacy and analytical best practices across teams.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s or Master s degree in STEM, Business Analytics, or related field.</p><p>5+ years of experience as a Data Analyst, preferably in e-commerce, online travel, or digital-first businesses.</p><p>Proficiency in SQL, Python or R, and advanced Excel.</p><p>Strong experience in Commercial, Digital Products or Data Analytics practices.</p><p>Hands-on experience with BI tools such as Tableau, Power BI, Looker, or similar for dashboard development and storytelling.</p><p>Excellent stakeholder management and communication skills; English fluency.</p><p>Experience building and deploying machine learning models e.g. Pricing &amp; Margin Optimization, Forecasting, Recommendations, Mapping etc.</p><p>Familiarity with big data warehouses (Google BigQuery, AWS Redshift, Snowflake).</p>

<p>Responsible for assisting customers in identifying the right holiday products, providing information on travel itineraries, inspiring their thinking, and assisting them in identifying an appropriate holiday package.<br>The job holder is also responsible for achieving individual sales targets and enhancing the overall customer experience.</p><p><b><br></b></p><p><b>Responsibilities</b>:</p><ul><li>Provide leisure travel assistance for clients, including air, hotel, resort, cruise, restaurant, tours, sightseeing, etc.</li><li>Stay up to date through ongoing research on products and services using the Internet, contacts with sales representatives, industry publications, newspapers, and other magazines.</li><li>Ensure sales targets are successfully achieved by ensuring a high customer conversion rate.</li><li>Acts as the first point of contact for walk-in customers to ensure the customer experience is enhanced.</li><li>Advise customers on travel insurance, visas, vaccinations, etc. related to holiday packages or travel.</li><li>Resolve conflicts and other issues that may potentially come up, follow up with customers about travel plans, and adjust as needed.</li><li>Receive and process customers' feedback and opinions on the level and quality of service offered by Almosafer and the scope for improvement, if any.</li><li>Identify and understand the needs of the customer and customize packages to client needs to ensure high customer satisfaction and retention.</li><li>Maintain a high level of competency, initiative, confidentiality, and professional demeanor.</li><li>Gather required documents/information for processing requests such as visa, IDL, etc., and liaise with the Service Coordinator to ensure a prompt earliest response.</li><li>Maintain a database on all regular customer-related bookings, meals, seat preferences, etc, and offer personalized services as and when required.</li><li>Adhere to service level targets and coordinate with other departments to meet client service expectations.</li><li>Fully informed and stays abreast of all airline rules, regulations, tariffs, and other industry requirements and accurately applies this information when making travel arrangements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 0 - 3 experience in a travel agency company.</li><li>High School Graduate or Diploma in any field is preferred.</li><li>Minimum competencies in English &amp; Knowledge of the Arabic language are a must.</li><li>Excellent selling skills &amp; Ability to interact, communicate, and negotiate effectively</li><li>Excellent knowledge of computer reservation systems, GDS systems, and e-travelling</li><li>Strong knowledge of travel destinations as well as domestic and international travel trends</li><li>Strong ability to design holiday packages based on customer requirements &amp; strong knowledge of travel booking software.</li></ul>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Almosafer</h3> <p style="margin:0 0 12px; ************;">Almosafer is recognized as Saudi Arabia’s leading travel company, actively shaping the future of the travel industry. The company serves millions across every segment of the travel and tourism ecosystem, with a focus on making every journey seamless, personal, and purposeful. Almosafer's vision is to be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence within the Kingdom and beyond.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Specialist - IT Security</h3> <p style="margin:0 0 12px; ************;">Almosafer is seeking a <strong style="font-weight:700;">Specialist - IT Security</strong> to join its team in Riyadh. This full-time position requires 2-5 years of relevant experience. This role is distinct from typical IR or analyst positions, involving a significant portion of project work balanced with operational duties such as detection engineering and incident response. The ideal candidate will be a systems and software engineer who approaches complex security problems fundamentally from first principles, ready to drive innovative security projects within a global team.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Build, deploy, and maintain large-scale security systems across Almosafer's ecosystem.</li> <li style="margin:0 0 6px;">Research, innovate, and improve security capabilities through new and enhanced tooling.</li> <li style="margin:0 0 6px;">Develop smart automation strategies to reduce the need for manual alert triage.</li> <li style="margin:0 0 6px;">Conduct detection engineering to increase coverage, identifying malicious activities across Almosafer’s endpoints, infrastructure, networks, and cloud environments.</li> <li style="margin:0 0 6px;">Investigate alerts and potential incidents end-to-end, including digital forensics, malware analysis, and threat intelligence as needed.</li> <li style="margin:0 0 6px;">Lead incident response efforts and respond to intrusion attempts and suspicious activities, collaborating with multiple Almosafer teams.</li> <li style="margin:0 0 6px;">Participate in red team exercises and threat simulations to identify gaps, improve competencies, and expand the team’s knowledge.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3> <p style="margin:0 0 12px; ************;">Candidates for this role should possess 2-5 years of experience in a relevant IT security field. The position is suited for systems and software engineers who are adept at solving complex security challenges from first principles and are prepared to contribute to innovative security projects.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Working at Almosafer</h3> <p style="margin:0 0 12px; ************;">At Almosafer, teams operate with purpose, clarity, and a shared commitment to doing things the right way. The company values accountability, trust, and collaboration, creating a structure that supports meaningful contributions from day one. Employees can expect a purpose-led workplace where ideas can create impact, opportunities for ongoing learning and development, recognition for achievements, and a community built on trust, curiosity, and shared momentum.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3> <p style="margin:0 0 12px; ************;">This full-time position is based in Riyadh. Almosafer welcomes applications from qualified candidates who are ready to contribute to shaping the future of security within the travel industry.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Company Overview</h3> <p style="margin:0 0 12px; ************;">Almosafer is Saudi Arabia’s leading travel company, contributing to the future of the travel and tourism ecosystem. Serving millions across various segments, Almosafer, meaning "the traveler," strives to make every journey seamless, personal, and purposeful. The company’s diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region. Almosafer’s vision is to be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Almosafer is seeking an Assistant Manager - Finance Planning &amp; Analysis for a full-time position based in Riyadh. This role is central to the company's financial planning and budgeting cycle, serving as a strategic hub to support Almosafer’s IPO readiness. The Assistant Manager will be responsible for building the 5-year business plan, managing the governance of rolling forecasts, and ensuring financial modeling is driver-based and investor-ready. This position focuses on moving beyond data collection to provide critical insights for executive decision-making.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Budgeting and Forecasting Leadership</h3> <p style="margin:0 0 12px; ************;">The Assistant Manager will lead and manage the company's core financial planning processes. Key responsibilities include:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Leading the three-phase budget approach, encompassing preparation, top-down allocation, and deep-dive analysis.</li> <li style="margin:0 0 6px;">Building and maintaining a centralized, dynamic three-statement financial model, ensuring it is fully driver-based and integrated with business plans.</li> <li style="margin:0 0 6px;">Managing official quarterly forecasting processes.</li> <li style="margin:0 0 6px;">Establishing clear timelines and templates for Finance Business Partners (FBPs) and documenting 'lessons learned' to continuously refine forecasting accuracy.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">IPO Readiness and Performance Analysis</h3> <p style="margin:0 0 12px; ************;">This role involves critical contributions to Almosafer's strategic initiatives and financial performance insights:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Maintaining a comprehensive, dynamic IPO-ready business plan that is assumption-driven and capable of complex sensitivity and scenario analyses.</li> <li style="margin:0 0 6px;">Acting as the technical lead for IPO due diligence, providing accurate, advisor-ready financial data and reconciliations for external stakeholder validation.</li> <li style="margin:0 0 6px;">Conducting detailed variance analysis (Actuals vs. Budgets/Forecasts) to identify the root causes of performance shifts.</li> <li style="margin:0 0 6px;">Designing a Monthly Performance Intelligence Package that integrates P&amp;L, Cash Flow, and Balance Sheet data to provide a macro view of company health alongside operational deep-dives.</li> <li style="margin:0 0 6px;">Supporting the development of a centralized financial dataset to serve as the single source of truth for all corporate finance reporting.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Process Improvement and Digitalization</h3> <p style="margin:0 0 12px; ************;">The Assistant Manager will drive efficiency and technological advancement within financial processes:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Formalizing the budget process by creating structured templates that facilitate smooth input from Finance Business Partners into consolidated outputs.</li> <li style="margin:0 0 6px;">Leading the digitalization of management reports via Tableau, advancing the team towards AI-enabled variance commentary and predictive analytics.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <p style="margin:0 0 12px; ************;">Candidates for this role should possess 5-10 years of experience in finance planning and analysis or a related field, demonstrating a strong background in financial modeling, budgeting, and strategic financial support.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Almosafer</h3> <p style="margin:0 0 12px; ************;">Almosafer is a leading travel company in Saudi Arabia, actively shaping the future of the travel industry. The company serves millions across the travel and tourism ecosystem, focusing on delivering seamless, personal, and purposeful journeys. Almosafer's vision is to be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and the wider region.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Product Designer Role</h3> <p style="margin:0 0 12px; ************;">Almosafer is seeking a <strong style="font-weight:700;">Product Designer</strong> to join its team in <strong style="font-weight:700;">Riyadh</strong>. This <strong style="font-weight:700;">full-time</strong> position focuses on enhancing the Digital Consumer Travel experience, specifically how customers book and manage various travel products, including flights, stays, and activities. The role requires 2-5 years of experience and involves working within a cross-functional team of engineers, product managers, and other designers to transform problems and opportunities into meaningful and impactful user experiences.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Identify and understand customer needs, behaviors, and pain points to define opportunities and problem statements that inform team work.</li> <li style="margin:0 0 6px;">Lead and support discovery activities such as user interviews, surveys, and usability tests to uncover customer needs and validate opportunities.</li> <li style="margin:0 0 6px;">Collaborate with engineers, product managers, and designers to address customer problems and deliver impactful solutions across multiple web and mobile platforms.</li> <li style="margin:0 0 6px;">Consider business needs, technical constraints, data, and platform requirements to produce valuable solutions.</li> <li style="margin:0 0 6px;">Translate opportunities into intuitive and effective experiences that deliver customer and business value.</li> <li style="margin:0 0 6px;">Rapidly produce concepts and prototypes, discerning when further ideation, testing, or changes in direction are needed.</li> <li style="margin:0 0 6px;">Conduct experiments to validate assumptions and optimize solutions.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">2-5 years of experience in a relevant product design role.</li> <li style="margin:0 0 6px;">Demonstrated understanding of product strategy and business requirements, with a strong focus on addressing customer needs and pain points.</li> <li style="margin:0 0 6px;">Ability to regularly seek and provide constructive feedback.</li> <li style="margin:0 0 6px;">Commitment to openly sharing and discussing work at every stage.</li> <li style="margin:0 0 6px;">A collaborative approach, thriving on transparency and effective communication within cross-functional teams.</li> <li style="margin:0 0 6px;">An online portfolio or PDF is required, featuring up to 3 projects that showcase design thinking processes and the impact of work. Applications without a portfolio will not be considered.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Almosafer Work Environment</h3> <p style="margin:0 0 12px; ************;">At Almosafer, teams operate with purpose, clarity, and a shared commitment to quality. Contributions connect to the broader mission of shaping the travel industry. The company values accountability, trust, and collaboration, providing a structure for meaningful contributions from day one. Almosafer offers a workplace where ideas can create impact, alongside opportunities for ongoing learning and development, and recognition for achievements.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Details</h3> <p style="margin:0 0 12px; ************;">Candidates interested in this full-time Product Designer position in Riyadh are encouraged to apply. Please ensure your application includes a portfolio as specified in the requirements.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Almosafer</h3> <p style="margin:0 0 12px; ************;">Almosafer is recognized as Saudi Arabia’s leading travel company, actively shaping the future of the travel industry. The company serves millions across various segments of the travel and tourism ecosystem, with its name meaning "the traveler." Almosafer's diverse platforms and services are designed to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region. The organization's vision is to be the undisputed leader in travel services, fostering connections and setting new benchmarks for excellence within the Kingdom and beyond. The team integrates deep cultural understanding with forward-thinking innovation to establish new standards for travel in the region.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Officer - Airlines Ticketing</h3> <p style="margin:0 0 12px; ************;">Almosafer is seeking an Officer - Airlines Ticketing to join its team in Al Khobar. This full-time position involves providing efficient reservation and ticketing services to travel agents, corporate customers, and passengers. The Officer is responsible for ensuring all transactions are processed accurately and in compliance with respective Airlines and company policies, while delivering professional customer service.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Handle flight reservations, ticket issuance, reissuance, exchanges, refunds, and cancellations in accordance with Airlines policies.</li> <li style="margin:0 0 6px;">Process reservations and ticketing transactions using Airline Reservation Systems.</li> <li style="margin:0 0 6px;">Provide accurate fare quotations, itinerary planning, and information on fare rules, baggage policies, and travel requirements.</li> <li style="margin:0 0 6px;">Assist travel agents, corporate clients, and passengers with reservation and ticketing enquiries.</li> <li style="margin:0 0 6px;">Manage booking queues and ensure timely follow-up on pending reservations and ticketing requests.</li> <li style="margin:0 0 6px;">Handle schedule changes, flight disruptions, involuntary rerouting, and passenger re-accommodation.</li> <li style="margin:0 0 6px;">Ensure compliance with airline procedures and internal operating standards.</li> <li style="margin:0 0 6px;">Coordinate with Sales, Airport Operations, Customer Service, and the Airlines Regional Office to ensure seamless service delivery.</li> <li style="margin:0 0 6px;">Maintain accurate reservation and ticketing records and prepare operational reports as required.</li> <li style="margin:0 0 6px;">Support promotional campaigns, special fares, group bookings, and corporate travel requirements.</li> <li style="margin:0 0 6px;">Resolve ticketing-related issues professionally while maintaining high customer satisfaction.</li> <li style="margin:0 0 6px;">Keep updated on airline schedules, fare products, travel regulations, and service enhancements.</li> <li style="margin:0 0 6px;">Properly report ticket sales into the Almosafer Auditing and reporting System.</li> <li style="margin:0 0 6px;">Work under the directives of the GSA department of Almosafer and further to the Principal Airlines assigned.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience</h3> <p style="margin:0 0 12px; ************;">Candidates for this role should possess 2-5 years of experience in a relevant field, demonstrating proficiency in airline ticketing and reservation processes.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Culture</h3> <p style="margin:0 0 12px; ************;">At Almosafer, teams operate with purpose, clarity, and a shared commitment to established practices. The workplace values accountability, trust, and collaboration, providing a structure and space for employees to contribute meaningfully. The company supports ongoing learning and development, and fosters a community built on trust, curiosity, and shared momentum. Employees are recognized for their achievements, both significant and minor.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">Interested candidates are invited to apply for this full-time position in Al Khobar.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Almosafer</h3> <p style="margin:0 0 12px; ************;">Almosafer is Saudi Arabia’s leading travel company, dedicated to shaping the future of the travel industry. The company serves millions across every segment of the travel and tourism ecosystem, striving to make every journey seamless, personal, and purposeful. Almosafer’s diverse platforms and services deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region, united by a vision to be the undisputed leader in travel services.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role: Officer - CT Branch Sales</h3> <p style="margin:0 0 12px; ************;">Almosafer is seeking a <strong style="font-weight:700;">Full-time Officer - CT Branch Sales</strong> to join its team in <strong style="font-weight:700;">Jeddah</strong>. This role is responsible for assisting customers in identifying suitable holiday products and providing comprehensive information on travel itineraries. The Officer will inspire customer thinking, help identify appropriate holiday packages, and is accountable for achieving individual sales targets while enhancing the overall customer experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide leisure travel assistance for clients, covering air travel, hotel bookings, resorts, cruises, restaurants, tours, and sightseeing.</li> <li style="margin:0 0 6px;">Stay informed on products and services through continuous research using the internet, sales representatives, industry publications, and other media.</li> <li style="margin:0 0 6px;">Achieve sales targets by ensuring a high customer conversion rate.</li> <li style="margin:0 0 6px;">Act as the primary point of contact for walk-in customers to enhance their experience.</li> <li style="margin:0 0 6px;">Advise customers on travel insurance, visas, vaccinations, and other requirements related to holiday packages or travel.</li> <li style="margin:0 0 6px;">Resolve conflicts and issues, follow up with customers on travel plans, and adjust arrangements as needed.</li> <li style="margin:0 0 6px;">Receive and process customer feedback regarding service quality and areas for improvement.</li> <li style="margin:0 0 6px;">Identify and understand customer needs to customize packages, ensuring high satisfaction and retention.</li> <li style="margin:0 0 6px;">Maintain a high level of competency, initiative, confidentiality, and professional demeanor.</li> <li style="margin:0 0 6px;">Gather necessary documents and information for processing requests (*, visas, IDL) and liaise with the Service Coordinator for prompt responses.</li> <li style="margin:0 0 6px;">Maintain a database of regular customer bookings, meal preferences, seat preferences, and offer personalized services.</li> <li style="margin:0 0 6px;">Adhere to service level targets and coordinate with other departments to meet client service expectations.</li> <li style="margin:0 0 6px;">Stay fully informed on all airline rules, regulations, tariffs, and industry requirements, applying this information accurately for travel arrangements.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Minimum of <strong style="font-weight:700;">0-3 years of experience</strong> in a travel agency company.</li> <li style="margin:0 0 6px;">A High School Graduate certificate or a Diploma in any field is preferred.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Working at Almosafer</h3> <p style="margin:0 0 12px; ************;">At Almosafer, teams operate with purpose, clarity, and a shared commitment to quality. The company fosters an environment where work connects to a larger mission, whether building platforms, supporting travelers, or shaping strategy. Almosafer values accountability, trust, and collaboration across all functions and locations, providing a structure that enables meaningful contributions from day one. Employees benefit from a purpose-led workplace, ongoing learning and development, recognition for achievements, and a community built on trust and shared momentum.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">Candidates interested in this full-time Officer - CT Branch Sales position in Jeddah are encouraged to apply.</p>

<h3 >About Almosafer</h3> <p >Almosafer is a leading travel company in Saudi Arabia, dedicated to shaping the future of the travel industry. The company serves millions across the travel and tourism ecosystem, striving to make every journey seamless, personal, and purposeful. Almosafer aims to be a leader in travel services, fostering connections and setting new benchmarks for excellence within the Kingdom and beyond.</p> <h3 >Role Overview</h3> <p >The Officer - CT Branch Sales is responsible for assisting customers in identifying suitable holiday products and providing comprehensive information on travel itineraries and packages. This role also involves achieving individual sales targets and contributing to an enhanced overall customer experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Provide leisure travel assistance to clients, covering air travel, hotel bookings, resorts, cruises, restaurant reservations, tours, and sightseeing.</li> <li >Conduct ongoing research on travel products and services using various resources, including the internet, sales representatives, and industry publications.</li> <li >Achieve individual sales targets by maintaining a high customer conversion rate.</li> <li >Serve as the primary point of contact for walk-in customers, ensuring a positive customer experience.</li> <li >Advise customers on essential travel-related aspects such as travel insurance, visas, and vaccinations.</li> <li >Resolve customer conflicts and issues, follow up on travel plans, and make necessary adjustments.</li> <li >Process customer feedback regarding service quality and identify areas for improvement.</li> <li >Identify customer needs and customize holiday packages to ensure high satisfaction and retention.</li> <li >Maintain a high level of competency, initiative, confidentiality, and professional demeanor.</li> <li >Gather necessary documents and information for processing requests (*, visas, IDL) and coordinate with the Service Coordinator for timely responses.</li> <li >Maintain a customer database for bookings and preferences, and provide personalized services as required.</li> <li >Adhere to service level targets and collaborate with other departments to meet client expectations.</li> <li >Stay informed on airline rules, regulations, tariffs, and industry requirements, applying this knowledge accurately to travel arrangements.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of 0-3 years of experience in a travel agency company.</li> <li >High School Graduate or a Diploma in any field is preferred.</li> </ul> <h3 >Work Location and Type</h3> <p >This is a <strong >full-time</strong> position based in <strong >Buraydah</strong>.</p> <h3 >Application Process</h3> <p >Interested candidates are invited to submit their applications for consideration.</p>

<p>Responsible for assisting customers in identifying the right holiday products, providing information on travel itineraries, inspiring their thinking, and assisting them in identifying an appropriate holiday package.</p><p>The job holder is also responsible for achieving individual sales targets and enhancing the overall customer experience.</p><h2>Responsibilities:</h2><ul><li>Provide leisure travel assistance for clients, including air, hotel, resort, cruise, restaurant, tours, sightseeing, etc.</li><li>Stay up to date through ongoing research on products and services using the Internet, contacts with sales representatives, industry publications, newspapers, and other magazines.</li><li>Ensure sales targets are successfully achieved by ensuring a high customer conversion rate.</li><li>Acts as the first point of contact for walk-in customers to ensure the customer experience is enhanced.</li><li>Advise customers on travel insurance, visas, vaccinations, etc. related to holiday packages or travel.</li><li>Resolve conflicts and other issues that may potentially come up, follow up with customers about travel plans, and adjust as needed.</li><li>Receive and process customers' feedback and opinions on the level and quality of service offered by Almosafer and the scope for improvement, if any.</li><li>Identify and understand the needs of the customer and customize packages to client needs to ensure high customer satisfaction and retention.</li><li>Maintain a high level of competency, initiative, confidentiality, and professional demeanor.</li><li>Gather required documents/information for processing requests such as visa, IDL, etc., and liaise with the Service Coordinator to ensure a prompt earliest response.</li><li>Maintain a database on all regular customer-related bookings, meals, seat preferences, etc, and offer personalized services as and when required.</li><li>Adhere to service level targets and coordinate with other departments to meet client service expectations.</li><li>Fully informed and stays abreast of all airline rules, regulations, tariffs, and other industry requirements and accurately applies this information when making travel arrangements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 0 - 3 experience in a travel agency company.</li><li>High School Graduate or Diploma in any field is preferred.</li><li>Minimum competencies in English &amp; Knowledge of the Arabic language are a must.</li><li>Excellent selling skills &amp; Ability to interact, communicate, and negotiate effectively</li><li>Excellent knowledge of computer reservation systems, GDS systems, and e-travelling</li><li>Strong knowledge of travel destinations as well as domestic and international travel trends</li><li>Strong ability to design holiday packages based on customer requirements &amp; strong knowledge of travel booking software.</li></ul>

<p>About the Company: At Almosafer Travel &amp; Tourism Co, we re not just part of the travel industry, we re helping shape its future. As Saudi Arabia s leading travel company, we serve millions across every segment of the travel and tourism ecosystem. Rooted in our name Almosafer, meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region. We re united by a bold vision:To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.</p><p>About the Role: As a Reservation &amp; Ticketing Staff member for Airlines GSA, you will be responsible for providing efficient reservation and ticketing services to travel agents, corporate customers, and passengers. You will ensure all reservations and ticketing transactions are processed accurately and in compliance with respective Airlines and company policies while delivering exceptional customer service.</p><p>Responsibilities:</p><ul><li>Handle flight reservations, ticket issuance, reissuance, exchanges, refunds, and cancellations in accordance with Airlines policies.</li><li>Process reservations and ticketing transactions using Airline Reservation Systems.</li><li>Provide accurate fare quotations, itinerary planning, and information on fare rules, baggage policies, and travel requirements.</li><li>Assist travel agents, corporate clients, and passengers with reservation and ticketing enquiries.</li><li>Manage booking queues and ensure timely follow-up on pending reservations and ticketing requests.</li><li>Handle schedule changes, flight disruptions, involuntary rerouting, and passenger re- accommodation.</li><li>Ensure compliance with airline procedures, and internal operating standards.</li><li>Coordinate with Sales, Airport Operations, Customer Service, and the Airlines Regional Office to ensure seamless service delivery.</li><li>Maintain accurate reservation and ticketing records and prepare operational reports as required.</li><li>Support promotional campaigns, special fares, group bookings, and corporate travel requirements.</li><li>Resolve ticketing-related issues professionally while maintaining high customer satisfaction.</li><li>Keep updated on airline schedules, fare products, travel regulations, and service enhancements.</li><li>Proper reporting of ticket sales into Almosafer Auditing and reporting System</li><li>To work under the directives of the GSA department of Almosafer and further to the Principal Airlines assigned.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor Degree in Travel &amp; Tourism, Aviation, Business Administration, or a related discipline.</li><li>Minimum 3 5 years of experience in airline or GSA reservation and ticketing.</li><li>Proficiency in Amadeus GDS (knowledge of Galileo or Sabre is an advantage).</li><li>Strong knowledge of airline fares, procedures, and reservation systems.</li><li>Excellent communication and customer service skills.</li><li>Strong attention to detail with the ability to work accurately under pressure.</li><li>Good computer literacy, including Microsoft Office applications.</li><li>Fluency in English; Arabic language skills are an added advantage.</li></ul>

<p>We are seeking a highly organized and detail-oriented Visa Officer to support seamless travel experiences for our clients. The successful candidate will manage end-to-end visa application processes for both tourism and business travel, ensuring full compliance with embassy requirements and regulations. The ideal candidate will possess excellent communication skills, strong attention to detail, and the ability to efficiently manage visa applications through both online portals and in-person embassy or visa center procedures.</p><p><strong>Responsibilities:</strong></p><ul><li><strong>Visa Processing:</strong> Manage tourism and business visa requests in the system, and apply for e-visas.</li><li><strong>File Verification:</strong> Audit client documentation to guarantee 100% accuracy and completeness.</li><li><strong>Appointment Management:</strong> Schedule visa appointments directly through embassy websites and application portals.</li><li><strong>Field Operations:</strong> Represent the company during embassy visits for Schengen appointments and related business needs.</li><li><strong>Communication:</strong> Respond promptly to stakeholder and client inquiries via email and WhatsApp groups.</li><li><strong>Reporting:</strong> Provide regular reports to the direct manager.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Tourism Management or a related field.</p><p>Fast and accurate data entry.</p><p>Strong attention to detail and organizational skills.</p><p>Excellent communication, interpersonal, and presentation skills.</p><p>Emotional intelligence and professional body language.</p><p>Strong problem-solving and time management abilities.</p><p>Intermediate level of English or above (spoken and written).</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking a motivated Data Intelligence analyst to join our team supporting the B2C business. In this role, you will help translate business questions into data-driven insights, working closely with cross-functional teams to monitor performance and support decision-making through descriptive analysis.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in a STEM field or Business Administration.</li><li>Logically sound with strong problem-solving and analytical thinking abilities.</li><li>Basic to intermediate SQL skills (querying, joins, aggregations).</li><li>Familiarity with visualization tools like Tableau or Power BI is a plus.</li><li>Good communication skills in both English and Arabic.</li><li>Eagerness to learn, attention to detail, and ability to work in a fast-paced environment.</li><li>Fresh graduates are encouraged to apply; prior internship or academic project experience in analytics is a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The financial analyst will be the architect of our financial planning and the primary lead for the budgeting cycle. This is a critical role to transition FP&amp;A into a strategic hub that supports Almosafer s IPO readiness. You will be responsible for building the 5-year business plan, managing the governance of rolling forecasts, and ensuring our financial modeling is driver-based and investor-ready. This role is about moving beyond data collection to provide the 'engine room' for executive decision-making.</p><p><strong>Budgeting &amp; Rolling Forecast Governance:</strong></p><p><strong>Budget Execution:</strong> Lead our three-phase budget approach (Preparation, Top-Down, and Deep-Dive).</p><p><strong>Model Ownership:</strong> Build and maintain a centralized, dynamic three-statement model. You will ensure the budget is fully driver-based and integrated with the Business Plan(s).</p><p><strong>Forecasting Cycles:</strong> Manage the official quarterly forecasting processes.</p><p><strong>Governance:</strong> Establish clear timelines and templates for Finance Business Partners (FBPs) and document 'lessons learned' to constantly refine the accuracy.</p><p><strong>IPO Business Plan &amp; Due Diligence:</strong></p><p><strong>5-Year Model:</strong> Maintain a comprehensive, dynamic IPO-ready business plan. This model must be assumption-driven and capable of running complex sensitivity and scenario analyses.</p><p><strong>Due Diligence Support:</strong> Act as the technical lead for IPO due diligence. You will provide accurate, advisor-ready financial data and reconciliations to ensure the business plan is validated by external stakeholders.</p><p><strong>Performance Intelligence &amp; Variance Analysis:</strong></p><p><strong>Weekly/Monthly Reviews:</strong> Carry out detailed variance analysis (Actuals vs. Budgets/Forecasts). You are expected to look past the numbers to identify the root causes of performance shifts.</p><p><strong>Decision Support:</strong> Design a Monthly Performance Intelligence Package. This should integrate P&amp;L, Cash Flow, and Balance Sheet data to provide a 'Macro' view of company health alongside operational deep-dives.</p><p><strong>Data Integrity:</strong> Support build a centralized financial dataset to serve as the single source of truth for all corporate finance reporting.</p><p><strong>Process Improvement &amp; Digitalization:</strong></p><p><strong>Template Enhancement:</strong> Formalize the budget process by creating structured templates that allow FBP inputs to flow smoothly into the consolidated output.</p><p><strong>Automation:</strong> Lead the digitalization of management reports via Tableau, moving the team toward AI-enabled variance commentary and predictive analytics.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>5 7 years of experience in FP&amp;A or Corporate Finance, with a clear track record in complex financial modeling.</p><p><strong>Education:</strong> Bachelor s degree in Finance or Accounting. Professional certifications (CFA, CMA, or CPA) are highly preferred.</p><p><strong>Technical Expert:</strong> Excel and ability to build integrated 3-statement models. Experience with Tableau and ERP systems (like SAP) is essential.</p><p><strong>Strategic Partner:</strong> You are comfortable pushing back on assumptions and can align with Finance Business Partners to ensure budget inputs are realistic.</p><p><strong>High-Pressure Performer:</strong> You can handle the strict timelines whilst maintaining high reporting accuracy.</p><p><strong>Communicator:</strong> You can distill complex financial bridges (price/mix/volume) into clear insights for the executive team.</p><p></p></section>