AccorHotel jobs
391
Jobs Found
AccorHotel
Saudi - Riyadh
<p>At SLS The Red Sea, exceptional guest experiences begin long before arrival with the right products, partners, and decisions behind the scenes. As a Purchasing Manager , you will lead the hotel s procurement activities, ensuring every purchase meets our standards of quality, value, and operational excellence. Working closely with Finance and operational departments, you will manage supplier relationships, negotiate contracts, oversee purchasing activities, and develop sourcing strategies that support the hotel s needs while maintaining strong cost control and procurement standards. Key Responsibilities Lead and manage the hotel s purchasing and procurement activities in line with operational requirements and budget. Develop and implement procurement strategies that support the hotel s operational and financial objectives. Work closely with department heads to forecast purchasing needs and ensure timely availability of goods and supplies. Source, evaluate, and onboard reliable suppliers that meet SLS quality and service standards. Negotiate pricing, contracts, payment terms, and commercial agreements with suppliers. Monitor supplier performance across quality, pricing, delivery, reliability, and compliance. Review and manage purchase orders, contracts, quotations, and vendor documentation. Monitor procurement spending and identify opportunities for cost savings without compromising quality. Maintain appropriate inventory and purchasing levels based on operational requirements and business forecasts. Ensure all purchasing activities comply with company policies, internal controls, and local regulations. Identify and manage supply chain risks, including shortages, delays, and supplier performance issues. Support sustainable and responsible sourcing initiatives wherever possible. Lead, support, and develop the Purchasing team while maintaining effective collaboration across departments. Maintain strong relationships with suppliers, Finance, and operational teams to ensure smooth procurement processes.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum 5 years of purchasing or procurement experience, preferably within luxury hospitality, with at least 2 years in a managerial role. Strong experience in supplier sourcing, contract negotiation, vendor management, and cost control. Good understanding of hotel purchasing, inventory management, and procurement processes. Experience with procurement systems such as FutureLog, Adaco, or similar platforms. Strong analytical, negotiation, and commercial skills. Good financial understanding with the ability to manage budgets and analyze procurement costs. Strong English communication skills, both written and verbal. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities and work effectively in a fast-paced hospitality environment.</p>
AccorHotel
Saudi - Riyadh
<p>Show proven leadership experience within a hotel environment; Use initiative and discretion in lieu of the Front Office Manager by taking responsibility for the shift; Drive excellence through professional, approachable people focussed service; Think on your feet and deal with the needs of your team, our guests and the wider hotel team Be a team player; training, empowering and developing your team to provide exceptional service. Become a strong advocate for Accor Live Limitless (ALL) loyalty program and being proactive in driving strong results with the team. Additionally you will have a vibrant, and outgoing personality, great attention to detail and a passion for the hospitality industry.</p><p><strong>Desired Candidate Profile</strong></p><p>Minimum of 2-3 years of relevant experience in the hotel industry. Strong administrative abilities and fluency in both written and spoken English. Possess a strong background in Front Office procedures and Opera PMS. Demonstrated leadership abilities, outstanding communication and interpersonal skills. Availability to work on a rotating shift roster (mornings, afternoons and evening). Full, clean Driver s License. Current Manager s Certificate.</p>
AccorHotel
Saudi - Eastern Province
<p>As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities. What you will be doing: Actively engage with guests and assist in all guests needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up. Pick up and remove used towels and debris from the pool deck areas throughout the day. Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment. Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control. Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features. Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue. Perform opening/closing side duties as assigned and set the pool according to standards and procedures. Be well versed in hotel fire & life safety/emergency procedures. Maintain a high standard of personal appearance and hygiene at all times. Perform other reasonable duties assigned by the Management of the Hotel.</p><p><strong>Desired Candidate Profile</strong></p><p>As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities. What you will be doing: Actively engage with guests and assist in all guests needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, and cabana set-up. Pick up and remove used towels and debris from the pool deck areas throughout the day. Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale and fast paced environment. Ensure a positive first impression of the pool for our guests through detailed cleanliness, set-up and ambiance control. Maintain complete knowledge of all wellness & recreation services, activities, amenities and hotel services/features. Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue. Perform opening/closing side duties as assigned and set the pool according to standards and procedures. Be well versed in hotel fire & life safety/emergency procedures. Maintain a high standard of personal appearance and hygiene at all times. Perform other reasonable duties assigned by the Management of the Hotel.</p>
AccorHotel
Saudi - Riyadh
<p>Tamayyaz is seeking a professional and organized Receptionist to join our team in Riyadh, Saudi Arabia. As the first point of contact for our organization, you will play a vital role in creating a welcoming environment for visitors, clients, and employees. This position requires a Saudi national who is committed to delivering exceptional customer service while managing administrative tasks with efficiency and professionalism.</p><p>Greet and welcome visitors, clients, and employees with a friendly and professional demeanor</p><p>Answer, screen, and route incoming phone calls to appropriate departments or personnel</p><p>Schedule and manage appointments using office management systems</p><p>Maintain an organized reception area and ensure it reflects the organization's professional standards</p><p>Perform general administrative duties including data entry, filing, and document management</p><p>Assist with onboarding processes and provide information to new visitors</p><p>Coordinate with various departments to ensure smooth office operations</p><p>Manage office supplies and equipment as needed</p><p>Handle inquiries professionally and direct them to the appropriate personnel</p><p>Maintain confidentiality and adhere to company policies and procedures</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent interpersonal and communication skills, both verbal and written</li><li>Strong phone etiquette and professional telephone manner</li><li>Proficiency with Microsoft Office Suite and email systems</li><li>Exceptional organizational and time management skills</li><li>Ability to multitask and prioritize in a fast-paced environment</li><li>Attention to detail and accuracy in administrative tasks</li><li>Customer service orientation with a commitment to excellence</li><li>Professional appearance and demeanor</li><li>Ability to work independently and as part of a team</li><li>Preferred: Bilingual proficiency in Arabic and English</li><li>Preferred: Prior experience in a receptionist or front desk role</li><li>Preferred: Familiarity with reception management software or phone systems</li><li>Saudi national (Required)</li></ul>
AccorHotel
Saudi - Riyadh
<p>We're looking for an experienced and results-driven Sales Manager to lead our sales operations in Riyadh, Saudi Arabia. In this pivotal role, you will drive revenue growth, build and mentor a high-performing sales team, and develop strategic initiatives to expand our market presence. The ideal candidate will combine strong leadership capabilities with a proven ability to exceed sales targets and foster lasting customer relationships.</p><p>Develop and execute comprehensive sales strategies to achieve organizational revenue targets and market expansion goals</p><p>Lead, mentor, and motivate a sales team to maximize performance and drive continuous improvement in sales metrics</p><p>Analyze market trends and competitor activity to identify opportunities for growth and competitive advantage</p><p>Manage customer relationships and oversee key account management to ensure customer satisfaction and retention</p><p>Conduct performance reviews and provide coaching to team members to enhance skill sets and career development</p><p>Prepare and present sales forecasts, reports, and performance analytics to senior management</p><p>Negotiate contracts and close high-value deals while maintaining profitability standards</p><p>Customize sales approaches based on customer needs and market segments to optimize conversion rates</p><p>Collaborate with marketing and product teams to align sales initiatives with organizational objectives</p><p>Monitor sales pipeline and implement strategies to accelerate deal closure and revenue realization</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5+ years of proven experience in sales management or senior sales roles</li><li>Demonstrated track record of achieving and exceeding sales targets and revenue goals</li><li>Strong leadership and team management experience with the ability to motivate and develop sales professionals</li><li>Excellent negotiation and closing skills with experience managing complex B2B or B2C sales cycles</li><li>Proficiency in CRM software and sales analytics tools</li><li>Advanced proficiency with Microsoft Office Suite and sales management systems</li><li>Strong analytical skills with the ability to interpret sales data and market trends</li><li>Exceptional communication and interpersonal skills with the ability to build relationships at all organizational levels</li><li>Strategic thinking and problem-solving capabilities</li><li>Customer-focused mindset with a commitment to delivering exceptional service</li><li>Preferred: Sales certifications or professional development in sales management</li><li>Preferred: Experience in the Tamayyaz industry or related sectors</li></ul>
AccorHotel
Saudi - Riyadh
<p>The Credit Manager is responsible for overseeing the organization's credit operations, ensuring effective credit control, timely collection of outstanding payments, and minimizing financial risk. The role involves evaluating customer creditworthiness, monitoring accounts receivable, maintaining strong client relationships, and ensuring compliance with company credit policies and financial procedures. The Credit Manager also supports cash flow management, prepares credit reports, and works closely with finance and sales teams to improve collection efficiency and maintain healthy financial performance.</p><p><strong>DUTIES AND RESPONSIBILITIES</strong></p><ul><li>Oversee daily credit control and accounts receivable operations</li><li>Evaluate customer credit applications and assess creditworthiness</li><li>Approve or recommend credit limits based on financial analysis</li><li>Monitor outstanding balances and ensure timely collections</li><li>Follow up on overdue accounts and resolve payment issues</li><li>Prepare aging reports, credit reports, and collection summaries</li><li>Maintain accurate customer credit records and documentation</li><li>Minimize bad debts and reduce financial risk to the organization</li><li>Ensure compliance with company credit policies and procedures</li><li>Coordinate with sales, finance, and customer service teams regarding account issues</li><li>Negotiate payment plans and settlement arrangements when necessary</li><li>Reconcile customer accounts and investigate discrepancies</li><li>Support month-end closing and financial reporting activities</li><li>Monitor cash flow related to receivables and collections</li><li>Conduct regular reviews of customer accounts and credit limits</li><li>Assist with audits and ensure proper internal controls are maintained</li><li>Train and supervise credit and collection staff when applicable</li><li>Build and maintain strong relationships with customers and stakeholders</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>QUALIFICATIONS DESIRED</strong></p><ul><li>Bachelor's degree in Accounting, Finance, Business Administration, or related field</li><li>Professional certifications such as CPA, CMA, ACCA, or Credit Management certifications are an advantage</li><li>Minimum 3 5 years of experience in credit control, accounts receivable, or finance management</li><li>Strong knowledge of credit policies, collections, and financial analysis</li><li>Understanding of accounting principles and financial reporting</li><li>Experience with ERP and accounting systems such as SAP, Oracle NetSuite, or Microsoft Excel</li><li>Knowledge of risk assessment and debt recovery procedures</li></ul>
AccorHotel
Saudi - Riyadh
<p>1. Operational & Quality Excellence Direct and oversee daily operations of all F&B outlets, room service, lounges, and event/banquet spaces. Enforce Accor and M venpick brand standards across service delivery, presentation, and operational execution. Maintain top-tier hygiene, food safety, and cleanliness standards in compliance with local Municipality regulations and HACCP/ISO certifications. Monitor guest feedback (RPS/TrustYou, online reviews) to identify areas for improvement and maintain high satisfaction scores. 2. Financial Performance & Revenue Management Develop and execute the annual F&B business plan, operating budget, and capital expenditure (CAPEX) requests. Monitor sales, cost of sales (food & beverage cost), labor costs, and operational expenses to maximize gross operating profit (GOP). Collaborate with the Culinary, Finance, and Marketing teams to design innovative menus, promotional campaigns, and pricing strategies that boost average check and cover counts. Conduct regular menu engineering analyses to ensure profitability and market relevance. 3. Leadership & Talent Management Mentor, train, and develop the F&B management team and line staff, fostering a positive culture of continuous learning. Partner with the People & Culture department to recruit, onboard, and retain top talent. Champion Saudization initiatives in alignment with national workforce development targets and Ministry regulations. Conduct annual performance reviews, succession planning, and individual development plans for key F&B personnel. 4. Strategic Planning & Brand Innovation Continuously evaluate local market trends, competitor strategies, and dining habits in Riyadh to introduce modern F&B concepts. Lead banquet and catering strategy for major corporate events, conferences, and luxury social functions. Partner with the Culinary team to highlight authentic M venpick culinary heritage (e.g., M venpick coffee, Swiss specialties, ice cream) while adapting to local dining preferences.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related field. Experience: Minimum of 5 8 years of progressive F&B management experience in premium 5-star international hotel chains, with at least 2 3 years in a Director role or senior Assistant Director capacity. Geographic Experience: Prior experience in the Middle East (GCC/Saudi Arabia) and familiarity with Riyadh's hospitality market is highly advantageous. Languages: Fluent in English (written and spoken) and French, German or Arabic Language is an advantage. Previous GSS or KSA Experience is a must. Core Competencies Commercial Acumen: Strong understanding of P&L management, financial reporting, menu engineering, and cost containment strategies. Leadership & Influence: Outstanding interpersonal and communication skills with a track record of building cohesive, high-performing teams. Guest-Centric Mindset: Deep passion for luxury service standards and genuine Swiss-style hospitality. Regulatory Knowledge: Familiarity with Saudi Labor Law, local Municipality regulations, and food safety standards.</p>
AccorHotel
Saudi - Riyadh
<p>Review the Learning needs analysis for the hotel(s) prior to the budget</p><p>Review with the hotel(s) the implementation and facilitation of a hotel(s) Training Plan and budget that is aligned with the hotel s goals and strategic plan</p><p>Follow-up on all training activities within the hotel(s)</p><p>Ensure the hotel(s) are 100% compliant with all Ennismore Compliance Training</p><p>Ensure coordination and delivery of training programs of all internal providers</p><p>Champion company provided online and e-learning tools and portals, ensuring approval processes are in place and executed, as well as registrations and completions are monitored and tracked</p><p>Assist their hotel(s) in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders</p><p>Support the Quality and Learning Manager in the development of Departmental Trainers as required</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s Degree/Master s Degree from a reputable hospitality/business school preferred in Hospitality or Business Administration, Psychology, Education, Human Resources Management (or equivalent)</p><p>Minimum 7 years of total experience ideally with strong operations background</p><p>At least 4 years of experience in in a leadership role</p><p>High degree of professionalism with strong understanding of hotel operations and business acumen</p><p>Excellent reading, writing and oral proficiency in English language</p><p>Strong working knowledge of digital tools</p><p>Strong leadership, interpersonal and training skills</p><p>Excellent communication and customer contact skills</p><p>Results and service oriented with an eye for details</p><p>Ability to multi-task, work well in stressful & high-pressure situations</p><p>A motivator & self-starter</p><p>Well-presented and professionally always groomed</p>
AccorHotel
Saudi - Riyadh
<p><b>JOB OVERVIEW </b></p><p><br></p><p>The Chief Accountant oversees daily accounting operations, ensuring accurate financial reporting, compliance, and effective financial controls. The role manages general ledger activities, reconciliations, budgeting support, tax compliance, and financial closing processes while maintaining accurate records and supporting audits. The Chief Accountant also supervises the accounting team and provides financial insights to support business operations and decision-making</p><p><b><br></b></p><p><b>DUTIES AND RESPONSIBILITIES</b></p><ul><li>Oversee all accounting operations, including general ledger, accounts payable, and accounts receivable</li><li>Ensure accurate and timely month-end, quarter-end, and year-end closing processes</li><li>Prepare and review financial statements and management reports</li><li>Maintain compliance with accounting standards (e.g., IFRS) and company policies</li><li>Supervise and support the accounting team in daily operations</li><li>Reconcile bank accounts and balance sheet accounts regularly</li><li>Monitor cash flow, expenses, and financial transactions</li><li>Ensure accurate recording and classification of financial data</li><li>Coordinate and support internal and external audits</li><li>Prepare tax reports and ensure timely filing and compliance</li><li>Develop and implement internal controls to safeguard company assets</li><li>Review payroll accounting and related financial entries</li><li>Assist in budgeting and forecasting processes</li><li>Identify and resolve accounting discrepancies and issues</li><li>Ensure proper documentation and record-keeping of all financial transactions</li><li>Liaise with banks, auditors, and regulatory authorities when required</li><li>Support financial analysis and provide insights to management for decision-making</li></ul><p><strong>Desired Candidate Profile</strong></p><p>QUALIFICATIONS DESIRED</p><ul><li>Bachelor s degree in Accounting, Finance, or related field</li><li>Professional certification such as CPA, ACCA, CMA, or equivalent is highly preferred</li><li>5 8 years of progressive accounting experience, with supervisory or senior-level responsibility</li><li>Strong knowledge of accounting principles and financial reporting standards (IFRS/GAAP)</li><li>Experience in month-end and year-end closing processes</li><li>Proficiency in accounting systems and ERP platforms such as SAP, Oracle NetSuite, or similar systems</li><li>Advanced proficiency in Microsoft Excel for financial analysis and reporting</li></ul>
AccorHotel
Saudi - Riyadh
<p><b>JOB OVERVIEW </b></p><p><br></p><p>The Purchasing Supervisor is responsible for overseeing day-to-day purchasing activities to ensure the timely and cost-effective procurement of goods and services. The role supports the Purchasing Manager by supervising purchase orders, coordinating with suppliers, and ensuring compliance with company procurement policies. It also involves monitoring inventory needs, resolving supply issues, and ensuring that all purchases meet quality, budget, and delivery requirements to support smooth business operations. </p><p><br></p><p><b>DUTIES AND RESPONSIBILITIES </b></p><p><br></p><p>Supervise daily purchasing activities and ensure smooth procurement operations Assist in sourcing suppliers and obtaining competitive quotations Review and process purchase requisitions and purchase orders accurately Ensure purchases comply with company policies, budgets, and approval procedures Coordinate with suppliers to confirm pricing, availability, and delivery schedules Monitor order status and follow up to ensure timely delivery of goods and services Resolve issues related to delayed deliveries, incorrect items, or quality concerns Maintain updated records of purchases, contracts, and supplier information Support inventory control by coordinating with stores/warehouse teams Assist in evaluating supplier performance and maintaining vendor relationships Ensure proper documentation for all procurement transactions Work closely with finance and operations departments on purchasing needs Monitor stock levels and report shortages or excess inventory Assist in cost control and identifying savings opportunities Prepare purchasing reports and updates for management review Ensure compliance with procurement policies and internal controls Support audits by providing required purchasing documentation Train and guide junior purchasing staff when needed</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor s degree in Supply Chain Management, Business Administration, Finance, or related field 2 5 years of experience in purchasing, procurement, or supply chain operations Good understanding of procurement processes, vendor management, and inventory control Experience working with ERP systems such as SAP, Oracle NetSuite, or similar platforms Proficiency in Microsoft Excel for reporting and data tracking</p>
AccorHotel
Saudi - Riyadh
<p>The Shift Engineer is responsible for supporting the smooth and safe operation of the hotel s engineering and maintenance functions during the assigned shift. The role involves monitoring building systems, responding to maintenance requests, troubleshooting technical issues, and ensuring that all engineering operations are maintained according to hotel standards, safety requirements, and operational needs.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Monitor the operation of the hotel s electrical, mechanical, HVAC, plumbing, and other engineering systems during the assigned shift.</li><li>Respond promptly to maintenance requests, equipment breakdowns, and urgent engineering issues.</li><li>Perform basic troubleshooting and coordinate corrective maintenance to ensure the timely resolution of technical problems.</li><li>Conduct regular inspections of plant rooms, equipment, public areas, guest rooms, and back-of-house areas.</li><li>Support preventive maintenance activities and ensure scheduled tasks are completed properly.</li><li>Monitor critical equipment and report any abnormal conditions, failures, or safety concerns to the Engineering management.</li><li>Coordinate with other hotel departments regarding maintenance requests and operational requirements.</li><li>Ensure guest-related engineering issues are handled promptly and professionally to minimize disruption.</li><li>Maintain accurate records of maintenance activities, breakdowns, inspections, and shift handovers.</li><li>Support the proper operation of HVAC, electrical, water supply, fire and life safety, and other building systems .</li><li>Assist external contractors and service providers during maintenance, inspections, and technical works.</li><li>Ensure all engineering activities are carried out in accordance with hotel policies, safety procedures, and applicable regulations .</li><li>Conduct effective shift handovers and communicate all pending issues and critical matters to the incoming shift.</li><li>Support energy and utility monitoring initiatives and report unusual consumption or equipment performance.</li><li>Perform any other engineering duties assigned by the Chief Engineer or Engineering Management.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Mechanical Engineering or Electrical Engineering .</li><li>Fresh graduates are welcome to apply ; 0 - 2 years of relevant experience is preferred.</li><li>Basic knowledge of electrical, mechanical, HVAC, plumbing, and building systems .</li><li>Basic understanding of preventive and corrective maintenance .</li><li>Ability to troubleshoot technical issues and identify basic equipment faults.</li><li>Good knowledge of engineering safety procedures and HSE requirements .</li><li>Good command of English , both written and spoken; Arabic is an advantage.</li><li>Good computer skills, including Microsoft Office .</li><li>Strong communication, problem-solving, and teamwork skills.</li><li>Ability to work shifts, weekends, public holidays, and night shifts as required.</li><li>Highly motivated, responsible, and willing to learn and develop within a hotel engineering environment.</li></ul>
AccorHotel
Saudi - Riyadh
<p>We are seeking a professional and customer-focused Waiter or Waitress to join our dynamic hospitality team in Riyadh, Saudi Arabia. In this role, you will deliver exceptional dining experiences by providing courteous, efficient, and attentive service to our guests. You will be the face of our establishment, creating memorable moments through your warmth, professionalism, and dedication to excellence. This position requires someone who is organized, detail-oriented, and passionate about exceeding customer expectations in a fast-paced environment. Greet and welcome guests to their tables with genuine warmth and enthusiasm, ensuring they feel valued from the moment they arrive Prepare and maintain tables according to established standards by setting up linens, silverware, glassware, and place settings Present menus to guests and provide detailed, knowledgeable information about food and beverage offerings, specials, and recommendations Take accurate food and beverage orders while demonstrating attentiveness to guest preferences and dietary requirements Serve food and beverages in a professional, efficient, and courteous manner, following all hotel or establishment standards of performance Ensure exceptional food hygiene and safety standards by maintaining equipment functionality and adhering to proper safety protocols Perform opening and closing procedures for the assigned outlet, including setup, breakdown, and cleanliness verification Assist in conducting monthly inventory checks on operating equipment and supplies to maintain operational efficiency Handle guest inquiries and concerns with empathy and problem-solving skills, ensuring swift resolution and guest satisfaction Collaborate with kitchen and bar staff to ensure seamless service delivery and timely order fulfillment Maintain composure and resilience during peak service periods while managing multiple tables simultaneously</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven work experience as a Waiter or Waitress in a professional dining establishment</li><li>Strong interpersonal and problem-solving abilities with a customer-focused mindset</li><li>Fluency in English; additional language skills are a plus</li><li>Proficiency with MICROS POS system or similar point-of-sale platforms</li><li>Comprehensive knowledge of food and beverage service standards and protocols</li><li>Excellent attention to detail and accuracy in order taking and service delivery</li><li>Physical stamina and ability to stand, walk, and carry items for extended periods</li><li>Demonstrated ability to work efficiently in a fast-paced, high-volume environment</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks</li><li>Knowledge of food safety, hygiene regulations, and sanitation best practices</li><li>Ability to work collaboratively as part of a team while maintaining individual accountability</li><li>Exceptional communication skills and a friendly, professional demeanor</li><li>Flexibility to work various shifts, including evenings, weekends, and holidays as required</li><li>Cultural awareness and sensitivity to diverse guest backgrounds and preferences</li></ul>
AccorHotel
Saudi - Riyadh
<p><b>JOB OVERVIEW </b></p><p><br></p><p>The Income Auditor is responsible for reviewing, verifying, and reconciling all revenue transactions to ensure accuracy and completeness of financial records. The role ensures that all income from operations is correctly recorded, properly supported, and compliant with company policies and accounting standards. It also helps identify discrepancies, prevent revenue loss, and support accurate financial reporting.</p><p><b><br></b></p><p><b>DUTIES AND RESPONSIBILITIES</b></p><ul><li>Audit and verify daily revenue reports from all operational outlets</li><li>Reconcile system-generated revenue with actual cash, credit card, and other payments</li><li>Review and check all billing, postings, and corrections for accuracy</li><li>Ensure proper recording of room revenue, food and beverage sales, and other income sources</li><li>Investigate and resolve revenue discrepancies and variances</li><li>Check cashier reports, settlement records, and cash handling procedures</li><li>Verify voids, discounts, rebates, and complimentary postings for authorization</li><li>Prepare daily income audit reports and summaries for management</li><li>Ensure compliance with internal controls, policies, and accounting standards</li><li>Reconcile credit card transactions with bank settlements</li><li>Review night audit reports and correct any posting errors</li><li>Support month-end closing and financial reporting processes</li><li>Maintain proper documentation and audit trails for all revenue transactions</li><li>Coordinate with front office, food & beverage, and finance teams regarding revenue issues</li><li>Identify risks of revenue leakage and recommend corrective actions</li><li>Assist internal and external auditors during audits</li><li>Ensure confidentiality and accuracy of all financial data related to income records</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Accounting, Finance, Business Administration, or related field</li><li>Diploma in Accounting or Hospitality Management is an advantage</li><li>2 4+ years of experience in auditing, accounting, or hotel finance (preferably in hospitality)</li><li>Strong understanding of revenue accounting and internal control procedures</li><li>Knowledge of hotel systems such as POS, PMS, and financial reporting tools</li><li>Familiarity with accounting systems such as SAP, Oracle NetSuite, or similar platforms</li><li>Proficiency in Microsoft Excel for reconciliation and reporting</li></ul>
AccorHotel
Saudi - Riyadh
<p>The Accounts Receivable role is responsible for managing incoming payments, maintaining accurate customer accounts, and ensuring timely collection of outstanding invoices. The position involves issuing invoices, tracking payments, reconciling accounts, and following up on overdue balances to support healthy cash flow. It also includes maintaining financial records, resolving billing discrepancies, and coordinating with clients and internal departments to ensure accurate and efficient receivables management.</p><p><strong>DUTIES AND RESPONSIBILITIES</strong></p><ul><li>Issue and process customer invoices accurately and on time</li><li>Record and post incoming payments to customer accounts</li><li>Monitor outstanding balances and ensure timely collections</li><li>Follow up on overdue accounts through calls and emails</li><li>Maintain accurate and up-to-date customer account records</li><li>Reconcile customer accounts and resolve billing discrepancies</li><li>Prepare accounts receivable aging reports</li><li>Support cash flow management by tracking receivables</li><li>Coordinate with sales and customer service teams regarding billing issues</li><li>Ensure compliance with company credit and billing policies</li><li>Investigate and resolve payment discrepancies and disputes</li><li>Assist in month-end closing and financial reporting processes</li><li>Maintain proper documentation for all transactions and invoices</li><li>Process credit notes, refunds, and adjustments when required</li><li>Communicate with clients to ensure clarity of billing and payment terms</li><li>Support audits by providing necessary receivables documentation</li><li>Maintain confidentiality and accuracy in financial records</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Finance, Business Administration, or related field</p><p>Diploma in Accounting or Bookkeeping is an advantage</p><p>1 3+ years of experience in accounts receivable, accounting, or finance roles</p><p>Strong understanding of basic accounting principles and receivables processes</p><p>Familiarity with invoicing, billing cycles, and credit terms</p><p>Experience using accounting systems such as SAP, Oracle NetSuite, or similar systems</p><p>Proficiency in Microsoft Excel for reporting and reconciliation</p>
AccorHotel
Saudi - Makkah
<p><b>ROLE SUMMARY </b></p><p>As Director of Residences at Novotel Residences , you will lead and oversee the complete homeowner and resident experience, from pre-move-in preparations through day-to-day residential living. This pivotal role requires a proactive, professional, and guest-focused approach to ensure that residents consistently receive a high standard of hospitality and residential service in line with Novotel standards. The role is responsible for creating a well-managed, comfortable, and welcoming residential environment, building strong relationships with homeowners and residents, and ensuring the highest standards of operational efficiency, service quality, and community experience.</p><p><b><br></b></p><p><b>What you will be doing:</b></p><ul><li>Strategically lead and manage the complete Resident Journey across all stages, from pre-move-in through ongoing residency.</li><li>Establish, implement, and maintain high standards of residential service through comprehensive operational procedures, policies, and training programs.</li><li>Continuously evaluate and improve service delivery to ensure consistency, efficiency, and resident satisfaction.</li><li>Build and maintain strong, professional, and lasting relationships with homeowners and residents, acting as the primary point of contact for residential needs, inquiries, and service-related matters.</li><li>Direct and oversee all aspects of residential operations, including: Maintenance and Engineering Security and Access Control Concierge Services Housekeeping Standards Residential Amenities Common Areas and Facilities</li><li>Manage vendor and service provider contracts and monitor their performance to ensure quality, compliance, and value for money.</li><li>Support recruitment, onboarding, training, performance management, and development of residential employees.</li><li>Conduct regular inspections of residential units, common areas, amenities, and facilities to ensure that the property is maintained to the highest operational and presentation standards.</li><li>Foster strong collaboration with hotel departmental managers to ensure seamless coordination between the residential operation and hotel services, including: Property & Engineering Food & Beverage Housekeeping Security Front Office and Guest Services Spa and other available hotel facilities Community Relations and Communications</li><li>Manage the financial performance of the residential operation and maintain effective budgetary control.</li><li>Assist in the preparation, monitoring, and administration of annual operating budgets and capital expenditure plans for the residential operation.</li><li>Monitor operational expenses, identify cost-saving opportunities, and ensure the optimal allocation of resources without compromising service quality.</li><li>Prepare and analyze operational and financial reports and provide management with accurate, timely, and actionable information.</li><li>Identify opportunities to improve operational efficiency, resident satisfaction, and the overall financial performance of the residences.</li><li>Recruit, lead, develop, mentor, and motivate a high-performing residential team.</li><li>Foster a culture of professionalism, hospitality, accountability, teamwork, and continuous improvement.</li><li>Ensure that all residential operations comply with company policies, applicable local regulations, health and safety requirements, and property standards.</li><li>Coordinate effectively with homeowners and relevant stakeholders to ensure transparent communication and proper handling of residential matters.</li><li>Support the implementation and enforcement of residential rules, policies, procedures, and community guidelines.</li><li>Organize and attend homeowners' or residents' meetings as required and ensure that concerns, requests, and decisions are properly documented and followed up.</li><li>Prepare meeting agendas, management reports, and presentations related to residential operations when required.</li><li>Maintain accurate records of meetings, resident communications, operational matters, and follow-up actions.</li><li>Coordinate with relevant internal and external stakeholders regarding resident requests, property matters, maintenance issues, and community initiatives.</li><li>Support initiatives aimed at enhancing resident satisfaction, community experience, property condition, and the overall value of the residential property.</li><li>Ensure that all resident complaints and service recovery cases are handled professionally, promptly, and effectively.</li><li>Develop and maintain an effective communication framework with residents to ensure timely updates regarding maintenance, facilities, services, operational matters, and community activities.</li><li>Continuously seek opportunities to enhance the overall residential experience while maintaining operational efficiency and financial sustainability.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 7+ years of progressive experience in hospitality, residential, property, or related service management, with at least 3 years in a managerial, senior management, or director-level position .</li><li>Proven experience in residential operations, property management, hospitality, or mixed-use property management , preferably within a high-end hotel or residential environment.</li><li>Demonstrated ability to lead and manage residential operations across multiple functions , including Housekeeping, Maintenance & Engineering, Security, Concierge, and Resident Services.</li><li>Strong track record of leading high-performing teams , developing talent, and creating a culture of accountability, professionalism, and service excellence.</li><li>Exceptional customer service and relationship-management skills, with a demonstrated ability to handle homeowner and resident relations, complaints, service recovery, and complex requests professionally and effectively.</li><li>Strong knowledge of residential operations, property standards, preventive maintenance, facilities management, and community services .</li><li>Experience managing vendors, contractors, service agreements, and outsourced operations , including performance monitoring and contract compliance.</li><li>Strong financial acumen with proven experience in budget preparation, cost control, forecasting, expense management, and financial reporting .</li><li>Experience in managing annual operating budgets, capital expenditure, and reserve/capital planning is highly preferred.</li><li>Advanced proficiency in property management systems, hotel systems, Microsoft Office, reporting tools, and other hospitality technology platforms .</li><li>Excellent communication, interpersonal, negotiation, and presentation skills, with the ability to communicate effectively with homeowners, residents, hotel management, employees, vendors, and external stakeholders.</li><li>Strong strategic thinking, decision-making, problem-solving, and crisis-management skills , with a proactive and action-oriented approach.</li><li>Strong understanding of hospitality service standards, residential service expectations, and operational best practices .</li><li>Ability to work collaboratively with hotel departments to ensure seamless integration between hotel and residential operations .</li><li>Knowledge of Saudi Arabian hospitality regulations, employment requirements, health and safety standards, and relevant residential/property compliance requirements is preferred.</li><li>Preferred: Familiarity with the Middle Eastern hospitality and residential market , including cultural awareness and local customer expectations.</li><li>Preferred: Experience managing residential communities, branded residences, serviced apartments, or mixed-use developments .</li><li>Preferred: Experience working with Homeowners Associations (HOA), property owners, boards, or community management structures .</li><li>Preferred: Relevant hospitality, property management, facilities management, or residential management certifications/professional designations .</li><li>Fluency in English is required; Arabic language skills are highly preferred.</li></ul>
AccorHotel
Saudi - Riyadh
<p><b>JOB OVERVIEW </b></p><p><br></p><p>The Purchasing Officer is responsible for sourcing and procuring goods and services required for daily operations in a timely, cost-effective, and efficient manner. The role involves processing purchase requests, obtaining quotations, issuing purchase orders, and coordinating with suppliers to ensure accurate delivery of quality materials. It also supports inventory control, maintains procurement records, and works closely with internal departments to meet operational needs while following company purchasing policies and budgets.</p><p><b><br></b></p><p><b>DUTIES AND RESPONSIBILITIES</b></p><ul><li>Process purchase requisitions and convert them into purchase orders</li><li>Source suppliers and request quotations for goods and services</li><li>Compare prices, quality, and delivery terms to ensure best value</li><li>Issue and track purchase orders to ensure timely delivery</li><li>Coordinate with suppliers to confirm order details and delivery schedules</li><li>Follow up on pending, delayed, or incomplete deliveries</li><li>Ensure all purchases comply with company policies and approved budgets</li><li>Maintain accurate records of all purchasing transactions and documentation</li><li>Update and manage supplier database and contact information</li><li>Coordinate with stores/warehouse to monitor stock levels and requirements</li><li>Assist in resolving issues related to damaged, incorrect, or missing items</li><li>Work closely with finance for invoice verification and payment processing</li><li>Support inventory control and stock replenishment activities</li><li>Ensure proper filing and documentation for audit purposes</li><li>Assist in evaluating supplier performance and service quality</li><li>Provide regular reports on purchasing activities and status updates</li><li>Maintain strong communication with internal departments and vendors</li><li>Ensure cost-effective purchasing and support budget control initiatives</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor s degree in Supply Chain Management, Business Administration, Finance, or related field</p><p>1 3 years of experience in purchasing, procurement, or store operations</p><p>Basic understanding of procurement processes and supplier management</p><p>Familiarity with purchase orders, quotations, and inventory procedures</p><p>Experience using ERP or procurement systems such as SAP, Oracle NetSuite is an advantage</p><p>Proficiency in Microsoft Excel for data entry and reporting</p>
AccorHotel
Saudi - Riyadh
<p>The Paymaster is responsible for ensuring the accurate, timely, and confidential processing of employee payroll. This includes calculating salaries, wages, overtime, and deductions in compliance with company policies and Saudi labor laws. The role also maintains payroll records, resolves discrepancies, and works closely with HR and Finance to ensure proper payment of employees and adherence to statutory requirements.</p><p><b><br></b></p><p><b>DUTIES AND RESPONSIBILITIES</b></p><ul><li>Prepare and process monthly payroll for all employees accurately and on time</li><li>Calculate salaries, wages, overtime, allowances, and deductions in line with company policies and labor laws</li><li>Maintain and update employee payroll records and personal data</li><li>Ensure compliance with Saudi labor regulations, including GOSI, tax, and end-of-service benefits</li><li>Verify attendance, timesheets, and leave records before payroll processing</li><li>Handle payroll discrepancies, adjustments, and employee queries</li><li>Prepare payroll reports for Finance and Management review</li><li>Coordinate with HR regarding new hires, terminations, and salary changes</li><li>Process final settlements for resigned or terminated employees</li><li>Ensure confidentiality and security of payroll information</li><li>Reconcile payroll accounts with the general ledger</li><li>Support audits by providing payroll records and documentation</li><li>Manage bank transfer instructions for salary payments</li><li>Ensure accurate deduction and payment of statutory contributions</li><li>Assist in implementing payroll systems and process improvements</li><li>Maintain compliance with internal controls and company policies</li><li>Liaise with external authorities when required for payroll-related matters</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Accounting, Finance, Business Administration, or related field Diploma in Payroll, Accounting, or Human Resources is an advantage 2 5+ years of experience in payroll or compensation administration, preferably in hospitality or large organizations Strong knowledge of payroll processes, labor laws, and statutory requirements in Saudi Arabia Understanding of GOSI, end-of-service benefits, and payroll compliance Experience with payroll/HR systems such as SAP, Oracle NetSuite, or similar platforms Proficiency in Microsoft Excel for payroll calculations and reporting</p>
AccorHotel
Saudi - Makkah
<p>The successful candidate will ensure the efficient operation of the reservations function while delivering exceptional customer service and supporting the overall commercial objectives of the hotel. Manage the day-to-day operations of the Reservations Department. Lead, supervise, train, and develop Reservations Team Members. Monitor room inventory, occupancy levels, and booking trends to maximise revenue opportunities. Develop and implement strategies to increase occupancy and room revenue. Prepare occupancy forecasts, revenue reports, and performance analysis for management. Manage room allocations, rate structures, allotments, and availability across all distribution channels. Coordinate group reservations and special accommodation requests. Identify and manage overbooking risks and implement appropriate solutions. Work closely with Front Office, Sales, Revenue, Food & Beverage, and other operational departments. Ensure all reservations enquiries are handled professionally and within established service standards. Maintain accurate records and reporting relating to reservations performance, travel agencies, and corporate accounts. Conduct regular reviews of booking patterns and market conditions to identify revenue opportunities. Participate in budgeting processes and departmental planning activities. Ensure compliance with company policies, health and safety requirements, and service standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in hospitality management, Business Administration, or a related field.</li><li>Minimum 3-5 years of experience in reservations within the hospitality industry.</li><li>Proficient in revenue management systems and property management systems (PMS).</li><li>Strong analytical skills with the ability to interpret complex data and make strategic decisions.</li><li>Advanced proficiency in Microsoft Office Suite, especially Excel and PowerPoint.</li><li>Expertise in pricing strategies, yield management, and forecasting techniques.</li><li>Experience working with online travel agencies (OTAs) and global distribution systems (GDS).</li><li>Excellent communication and interpersonal skills, able to collaborate effectively across departments.</li><li>Proven leadership and team management capabilities.</li><li>Deep understanding of hospitality industry trends and local market dynamics.</li><li>Previous experience working in the Makkah market is considered an advantage</li><li>Ability to thrive in a fast-paced environment and adapt to evolving market conditions.</li><li>Fluency in English is required; proficiency in Arabic or additional languages is a plus.</li></ul>
AccorHotel
Saudi - Riyadh
<p><b>JOB OVERVIEW </b></p><p><br></p><p>The Receiving Clerk is responsible for accurately receiving, inspecting, and recording all incoming goods and supplies. The role ensures that deliveries match purchase orders in terms of quantity, quality, and condition, while maintaining proper documentation and updating inventory records. It also involves identifying discrepancies, coordinating with suppliers and internal departments, and supporting effective stock control and smooth operational flow. </p><p><br></p><p><b>DUTIES AND RESPONSIBILITIES</b></p><p><br></p><p> Receive all incoming goods, materials, and supplies from vendors and suppliers Inspect deliveries to ensure items match purchase orders in quantity, quality, and specifications Verify delivery documentation such as invoices, delivery notes, and purchase orders Record all received items accurately into the inventory or procurement system Report and document any damaged, missing, or incorrect items Coordinate with purchasing and suppliers to resolve discrepancies or issues Ensure proper labeling, tagging, and documentation of received stock Assist in organizing and storing goods in designated storage areas or warehouses Maintain accurate receiving logs and records for audit and tracking purposes Follow up on pending or partial deliveries with suppliers Ensure compliance with company policies and receiving procedures Assist in stock counts and inventory reconciliation when required Maintain cleanliness and order in the receiving area Ensure proper handling of perishable or sensitive items (if applicable) Support internal departments with supply requests and distribution coordination Maintain safety standards during unloading and handling of goods Assist in preparing reports related to receiving activities and inventory status</p><p><strong>Desired Candidate Profile</strong></p><p>High school diploma or equivalent; diploma in logistics, supply chain, or business is an advantage<br>1 3 years of experience in receiving, warehousing, inventory, or stores operations (preferably in hospitality or retail)<br>Basic understanding of inventory control and procurement processes<br>Familiarity with purchase orders, delivery notes, and stock documentation<br>Experience using inventory or ERP systems such as SAP, Oracle NetSuite, or similar systems is an advantage<br>Basic proficiency in Microsoft Excel for record keeping and reporting</p>
AccorHotel
Saudi - Riyadh
<p><b>JOB OVERVIEW</b></p><p><br></p><p> The Receiving Clerk is responsible for accurately receiving, inspecting, and recording all incoming goods and supplies. The role ensures that deliveries match purchase orders in terms of quantity, quality, and condition, while maintaining proper documentation and updating inventory records. It also involves identifying discrepancies, coordinating with suppliers and internal departments, and supporting effective stock control and smooth operational flow.</p><p><b><br></b></p><p><b>DUTIES AND RESPONSIBILITIES</b></p><ul><li>Receive all incoming goods, materials, and supplies from vendors and suppliers</li><li>Inspect deliveries to ensure items match purchase orders in quantity, quality, and specifications</li><li>Verify delivery documentation such as invoices, delivery notes, and purchase orders</li><li>Record all received items accurately into the inventory or procurement system</li><li>Report and document any damaged, missing, or incorrect items</li><li>Coordinate with purchasing and suppliers to resolve discrepancies or issues</li><li>Ensure proper labeling, tagging, and documentation of received stock</li><li>Assist in organizing and storing goods in designated storage areas or warehouses</li><li>Maintain accurate receiving logs and records for audit and tracking purposes</li><li>Follow up on pending or partial deliveries with suppliers</li><li>Ensure compliance with company policies and receiving procedures</li><li>Assist in stock counts and inventory reconciliation when required</li><li>Maintain cleanliness and order in the receiving area</li><li>Ensure proper handling of perishable or sensitive items (if applicable)</li><li>Support internal departments with supply requests and distribution coordination</li><li>Maintain safety standards during unloading and handling of goods</li><li>Assist in preparing reports related to receiving activities and inventory status</li></ul><p><strong>Desired Candidate Profile</strong></p>High school diploma or equivalent; diploma in logistics, supply chain, or business is an advantage 1 3 years of experience in receiving, warehousing, inventory, or stores operations (preferably in hospitality or retail) Basic understanding of inventory control and procurement processes Familiarity with purchase orders, delivery notes, and stock documentation Experience using inventory or ERP systems such as SAP, Oracle NetSuite, or similar systems is an advantage Basic proficiency in Microsoft Excel for record keeping and reporting