Medical Representative Jobs - Yanbu Saudi
3 Jobs Found
<h3 >About the Mystery Shopper Role</h3>
<p >Advice hub is seeking <strong >Mystery Shoppers</strong> to contribute to a project focused on evaluating the quality of healthcare services within medical clinics. This full-time role involves conducting discreet visits to various clinics to assess the patient experience comprehensively. The position requires individuals with 0-1 years of experience who possess a keen eye for detail and a commitment to accurate reporting.</p> <h3 >Key Responsibilities</h3>
<p >The primary responsibilities of a Mystery Shopper include:</p>
<ul >
<li >Visiting medical clinics as a genuine patient to experience the service firsthand.</li>
<li >Assessing the complete service journey from a patient's perspective.</li>
<li >Filling out and submitting a structured report after each visit, detailing observations and findings.</li>
</ul> <h3 >Scope of Evaluation</h3>
<p >The assessment conducted by Mystery Shoppers will cover several critical aspects of the patient experience to ensure a thorough evaluation of service quality. These areas include:</p>
<ul >
<li >The appointment booking process and experience.</li>
<li >Reception procedures and efficiency, including waiting times.</li>
<li >The quality of interaction with nursing staff and the attending doctor.</li>
<li >Clarity and comprehensibility of medical explanations provided by staff.</li>
<li >The overall patient experience throughout the clinic visit.</li>
</ul> <h3 >Qualifications and Experience</h3>
<p >Candidates for the Mystery Shopper role are required to have <strong >0-1 years of relevant experience</strong>. Essential qualities for this position include strong observational skills, the ability to recall details accurately, and proficiency in completing structured reports.</p> <h3 >Required Locations</h3>
<p >Mystery Shoppers are specifically required in the following cities: <strong >Medina, Najran, Yanbu, Khamis Mushait, Abha, and Taif</strong>. Applicants should be based in or have convenient access to one of these specified locations.</p> <h3 >Opportunity Details</h3>
<p >This full-time opportunity with Advice hub offers a chance to play a direct role in enhancing healthcare service quality. The salary for this position will be discussed during the interview process.</p>
<ul><li><p>Conduct PADI scuba diving courses, including Open Water, Advanced Open Water, Discover Scuba Diving, and other approved certification programs.</p></li><li><p>Lead guided boat dives and shore dives while ensuring the highest standards of diver safety and customer satisfaction.</p></li><li><p>Deliver comprehensive dive briefings, safety briefings, and post-dive debriefings in both English and Arabic.</p></li><li><p>Ensure full compliance with PADI standards, local regulations, and Opal Diving Club operating procedures during all diving activities.</p></li><li><p>Assess weather, sea, and diving conditions to ensure safe and enjoyable diving operations.</p></li><li><p>Supervise certified and student divers throughout all diving activities, maintaining appropriate instructor-to-student ratios.</p></li><li><p>Inspect, prepare, maintain, and store scuba diving equipment, ensuring all equipment is safe, clean, and serviceable.</p></li><li><p>Assist with routine maintenance of dive equipment, compressors, and diving facilities.</p></li><li><p>Coordinate with boat captains and dive staff to ensure smooth daily diving operations and guest logistics.</p></li><li><p>Deliver exceptional guest service by creating a safe, enjoyable, and memorable diving experience.</p></li><li><p>Respond effectively to customer enquiries, requests, and complaints in a professional manner.</p></li><li><p>Promote environmental awareness by educating guests on marine conservation and responsible diving practices.</p></li><li><p>Maintain accurate records of student certifications, dive logs, equipment inspections, and incident reports.</p></li><li><p>Ensure emergency equipment, oxygen kits, and first aid supplies are available and operational before every dive.</p></li><li><p>Participate in emergency response procedures and administer first aid or emergency oxygen when required.</p></li><li><p>Support marketing activities by promoting diving programs, specialty courses, and guest experiences.</p></li><li><p>Assist in researching and developing new dive sites and diving experiences around Yanbu and the Red Sea.</p></li><li><p>Work closely with the Diving Manager to improve operational efficiency, safety standards, and guest satisfaction.</p></li><li><p>Maintain a professional appearance and represent Opal Diving Club in accordance with luxury hospitality standards.</p></li><li><p>Comply with all company health, safety, environmental, and quality policies.</p></li><li><p>Perform any other duties assigned by the Diving Manager or Operations Management to support the successful operation of the dive centre.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><br><ul><li><p>PADI rating - PADI Open Water Scuba Instructor (OWSI) or higher, in current Teaching Status</p><p>with membership renewed for the current year.</p></li><li><p>Verification - Candidate must provide their PADI professional number at application; HR to verify</p><p>status via PADI Pro Chek before shortlisting.</p></li><li><p>EFR - Current PADI Emergency First Response (EFR) Instructor rating.</p></li><li><p>Insurance - Valid professional liability insurance, or eligibility to obtain coverage valid in Saudi</p><p>Arabia prior to start date.</p></li><li><p>Experience - Minimum 200 logged dives (logbook or digital log to be presented at interview).</p></li><li><p>Teaching history - Minimum 12 months of active teaching experience post-certification.</p></li><li><p>Medical - Diving medical fitness certificate issued within the last 12 months.</p></li><li><p>Languages - Fluent professional English (spoken and written) AND Arabic (spoken, working</p><p>proficiency minimum) - Arabic is mandatory for guest delivery and safety briefings in the domestic market.</p></li><li><p>Right to work - Eligible for Saudi employment visa and Iqama sponsorship, or holding a</p><p>transferable Iqama.</p></li></ul><br>
<h3 >About the Role</h3>
<p >SEVEN is seeking a highly skilled and experienced <strong >Senior Technician - Maintenance</strong> to join our team on a full-time basis. This critical role involves performing a variety of advanced-level planned maintenance, repair activities, and troubleshooting for attraction rides and devices across our projects in Riyadh, Tabuk, Abha, Yanbu, and Medina. The Senior Technician will lead work execution alongside other attraction technicians, actively supporting onsite installations, collaborating with contractors and manufacturers to ensure SEVEN’s maintenance requirements and operational readiness are met.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Lead and execute technical activities for rides and attractions, supported by the technician team and technical management.</li>
<li >Perform advanced planned maintenance, repair, and troubleshooting for attraction rides and devices of all typologies.</li>
<li >Actively participate with Operations, Project Attraction Teams, and Project Management Consultants.</li>
<li >Maintain close communication with ride manufacturers' representatives engaged at SEVEN project sites.</li>
<li >Act as Team Leader when required during absences, verifying the quality and accuracy of technicians' work, particularly on safety-critical inspections and repairs.</li>
</ul> <h3 >Maintenance Operations and Compliance</h3>
<ul >
<li >Execute and record corrective maintenance activities on rides and attractions in accordance with industry standards and manufacturer requirements.</li>
<li >Execute and record planned preventive maintenance activities according to approved schedules.</li>
<li >Respond to ride and attraction breakdowns, diagnose faults, and restore operations safely and efficiently.</li>
<li >Lead and execute major annual maintenance and rehabilitation activities to ensure optimal ride performance.</li>
<li >Support daily ride operational readiness and achievement of reliability and availability targets.</li>
<li >Work in accordance with international safety best practices and KSA regulatory requirements, adhering to all QHSE policies, procedures, and company standards.</li>
</ul> <h3 >Technical Support and Development</h3>
<ul >
<li >Contribute to the continuous improvement of technical documentation, including SOPs, technical manuals, troubleshooting guides, and PM checklists.</li>
<li >Support the implementation and effective use of asset management systems and related documentation.</li>
<li >Monitor spare parts and consumable stock requirements, providing proactive feedback to support availability.</li>
<li >Conduct inspections of tools and equipment, ensuring compliance with calibration and safety requirements.</li>
<li >Deliver training and maintain training records in line with Learning & Development requirements.</li>
<li >Identify opportunities to improve ride performance, maintenance efficiency, and operational effectiveness.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >An Engineering Certificate or Diploma in a relevant technical field (Electrical, Mechanical, or Electromechanical).</li>
<li >A minimum of <strong >5 years of experience</strong> in the leisure, attractions, or theme park industry, with a preference for candidates possessing 5-10 years of experience.</li>
<li >Demonstrated hands-on experience in major ride and attraction maintenance activities, including annual rehabilitation (REHAB).</li>
</ul> <h3 >Work Environment and Company Values</h3>
<p >The Senior Technician will contribute to achieving departmental objectives and KPIs aligned with SEVEN’s strategic goals. This role requires effective communication with Operations teams to resolve technical issues and a commitment to promoting guest experience excellence while maintaining the highest safety standards. You will be expected to support SEVEN’s vision, mission, and values, and adhere to the SEVEN Code of Conduct, upholding the highest standards of integrity.</p>