Database Developer Jobs - Asir Saudi
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Role Description This is a full-time, on-site role based at Lynx Information Technology in Abhā. The Full Stack Mobile Application Developer will be responsible for designing, developing, testing, deploying, and maintaining mobile applications, working across both mobile front-end and back-end development. Responsibilities include developing mobile applications, building and integrating RESTful APIs, working with databases and backend services, integrating third-party services, and translating business and product requirements into reliable technical solutions. The developer will write clean, efficient, and maintainable code, troubleshoot and resolve technical issues, optimize applications for performance and security, participate in code reviews, maintain technical documentation, and support application releases and ongoing maintenance. The role also includes preparing, publishing, and managing application releases on the Apple App Store through App Store Connect and on Google Play through Google Play Console, including handling updates, release requirements, and issues related to the review and publishing process. The developer will work closely with product, design, and technical teams to deliver high-quality mobile applications and continuously improve existing products.<br>Qualifications Saudi nationality is required. Proven experience in Mobile Application Development and building applications from concept to deployment. Strong understanding of Object-Oriented Programming (OOP) and software development principles. Experience with at least one modern mobile technology stack, such as Flutter, React Native, Swift/Swift UI, or Kotlin. Experience developing and integrating RESTful APIs. Experience with backend development and backend services such as Node.js, . NET, Laravel, or similar technologies. Experience working with databases and data management. Good understanding of software architecture and clean, maintainable code. Experience with version control systems such as Git. Understanding of application security and best practices. Experience with App Store Connect and Google Play Console and the mobile application publishing process. Ability to analyze requirements, troubleshoot technical issues, and optimize application performance. Ability to work collaboratively in an on-site team environment in Abhā. Bachelor’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Experience with CI/CD, cloud services, Firebase, or third-party integrations is a plus.
<p><strong>About Al-Ghad International Colleges for Applied Medical Sciences:</strong> A leading private educational institution in the Kingdom of Saudi Arabia, established in 2009 (1430 AH), with the aim of meeting the growing need for qualified national talent in the health sector. The colleges have branches in eight major regions and cities: Riyadh, Jeddah, Madinah, Dammam, Tabuk, Buraydah, Najran, and Abha. The colleges offer bachelor's degree programs in various Applied Medical Sciences specializations and are accredited by the Ministry of Education.</p><p><strong>General Requirements:</strong></p><ul><li>The applicant must hold the specific academic degree required for the specialization from Saudi universities or universities recommended by the Ministry of Education (after attaching proof of degree equivalency from the Ministry of Education).</li><li>There must be an extension of specialization for lecturer and faculty member positions.</li><li>The applicant must have a grade of 'Good' or higher in their bachelor's degree.</li><li>All university qualifications must have been obtained through full-time study.</li><li>Must pass the scientific test and personal interview.</li></ul><p><strong>About the Job:</strong></p><ul><li><strong>Nature of Work:</strong> Full-time (Administrative).</li><li><strong>Working Hours:</strong> 48 hours per week.</li><li><strong>Benefits:</strong> Salaries and benefits are determined via the job offer upon passing the interview.</li></ul><p><strong>How to Apply:</strong> Applications are submitted electronically through the colleges' website (https://gc.edu.sa).<br><strong>Application Period:</strong> From 09/16/2026 to 09/18/2026.</p><p><strong>Job Information:</strong></p><ul><li><strong>Job Title:</strong> Admission and Registration Specialist</li><li><strong>Job Type:</strong> Full-time</li><li><strong>Contract Duration:</strong> Annual</li><li><strong>Required Qualifications:</strong> Bachelor's degree in Educational Administration, Psychology, Social Work, or any related field.</li><li><strong>Experience:</strong> Applicants must have at least two years of experience in admission and registration at an educational institution.</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Manage admission and registration activities and issue results and certificates.</li><li>Prepare statistical reports for students at the college.</li><li>Apply Ministry of Education regulations and internal policies regarding admission and registration.</li><li>Follow up on the admission of new students to the college.</li><li>Prepare statistics and reports related to admission, registration, and new applicant preferences.</li><li>Execute academic procedures for student requests within the academic system.</li><li>Propose plans and programs that ensure the smooth flow of admission and registration operations.</li><li>Complete regulatory procedures for transfers from outside the college, re-enrollment, and degree equivalency.</li><li>Receive, follow up on, and review new admission applications to ensure they meet the requirements.</li><li>Enter data of admitted students into the academic system and update it as needed.</li><li>Monitor course registration, add/drop processes for each semester.</li><li>Monitor deferral and withdrawal cases.</li><li>Implement admission and registration regulations and securely maintain academic student records.</li><li>Coordinate with the Ministry of Education and the Evaluation Commission to ensure the college's compliance with regulations.</li><li>Participate in organizing admission tests or personal interviews (when needed).</li><li>Respond to inquiries from students and parents regarding registration and courses.</li><li>Prepare periodic reports and statistics regarding the number of admitted, enrolled, and graduated students, etc.</li><li>Participate in implementing the college's vision and mission.</li><li>Perform any other tasks assigned within his/her field of specialization.</li><li>Maintain the college's reputation and property, and ensure order and student safety.</li><li>Commitment to full-time work at the college.</li><li>Adherence to all regulations, laws, and instructions in force in the Kingdom of Saudi Arabia, without compromising religion or interfering in politics.</li></ul><p><strong>Skills:</strong></p><ul><li>Good knowledge of Saudi Ministry of Education regulations and policies for private higher education.</li><li>Proficiency in using academic admission and registration systems.</li><li>High communication, customer service, and data handling accuracy skills.</li><li>Proficiency in English (writing and speaking) is preferred.</li><li>Proficiency in using computer programs.</li><li>GPA in the bachelor's degree must be no less than 'Good'.</li><li>University studies must be through full-time enrollment.</li><li>Equivalency of qualifications for non-Saudi university graduates from the Ministry of Education.</li><li>Possession of organizational skills and the ability to prioritize tasks.</li></ul><p><strong>Personal Skills Required:</strong></p><ul><li>High effective communication and relationship-building skills.</li><li>Ability to work within a team.</li><li>Patience and the ability to work under pressure.</li><li>Initiative and innovation in providing appropriate solutions.</li><li>Flexibility in communication and dealings.</li></ul>
We are looking for a candidate with strong recruitment experience, excellent talent sourcing and selection skills, and the ability to manage the entire recruitment process from identifying staffing needs through to the new employee’s onboarding and commencement of work. Key Responsibilities Manage the full recruitment cycle, from receiving recruitment requests and identifying job requirements through to completing hiring and onboarding procedures. Coordinate with department managers to understand staffing needs and define the technical and behavioral requirements for each position. Prepare and publish job vacancies across various recruitment platforms and sourcing channels. Source and attract qualified candidates through databases, recruitment platforms, professional networks, employee referrals, and other sourcing channels. Build and maintain a Talent Pool and candidate database to ensure a strong pipeline of qualified candidates for current and future vacancies. Review and screen CVs based on job requirements and defined selection criteria. Conduct initial interviews and assess candidates based on their experience, skills, competencies, and overall fit with the position and company culture. Prepare and document interview results and candidate assessments, and provide appropriate recommendations to department managers. Coordinate technical interviews with department managers and follow up on interview outcomes and final candidate evaluations. Maintain professional and timely communication with candidates throughout the recruitment process and keep them informed of their application status. Manage job offers and negotiations within the approved authority levels and company policies, and ensure completion of all required documentation. Coordinate with relevant departments to complete Onboarding activities and ensure new employees are properly prepared before and during their joining process. Follow up on the joining of new employees and ensure that all required documents and personnel files are completed in coordination with the HR team. Maintain accurate and up-to-date recruitment data, vacancy status, and candidate information in HR systems and recruitment records. Prepare regular recruitment reports covering vacancy status, number of candidates, sourcing channels, time-to-hire, and vacancy closure rates. Monitor Recruitment KPIs and contribute to improving the speed, efficiency, and quality of the recruitment process. Contribute to the development and continuous improvement of recruitment policies, procedures, and the overall candidate experience. Ensure compliance with company policies and procedures, as well as applicable Saudi labor laws and employment regulations. Collaborate with the HR team and department managers to forecast future workforce requirements and support workforce planning, business growth, and recruitment initiatives. Maintain strict confidentiality of candidate and employee information and ensure that recruitment data is handled in accordance with company policies. Qualifications & Experience Saudi nationality is required. Bachelor’s degree in Human Resources, Business Administration, or a related field. Proven experience in Recruitment / Talent Acquisition, preferably with experience managing the full recruitment cycle. Strong experience in conducting interviews, evaluating candidates, and applying appropriate candidate assessment and selection methods. Good knowledge of various talent sourcing strategies and recruitment channels. Excellent communication, negotiation, and relationship-building skills with candidates and department managers. Ability to manage multiple vacancies and candidates simultaneously while effectively prioritizing tasks and meeting deadlines. Strong organizational skills with high attention to detail and accuracy in maintaining recruitment data and candidate records. Proficiency in Microsoft Office; experience with HR systems or Applicant Tracking Systems (ATS) is preferred. Good knowledge of Saudi Labor Law and local employment practices is an advantage. Good command of English, both written and spoken. Previous experience in the manufacturing, food, or FMCG sector is preferred.<br>نبحث عن شخص لديه خبرة قوية في التوظيف، ومهارات عالية في استقطاب واختيار الكفاءات، وقادر على إدارة عملية التوظيف من تحديد الاحتياج وحتى مباشرة الموظف الجديد.المهام والمسؤولياتإدارة دورة التوظيف الكاملة بدءًا من استلام طلب التوظيف وتحديد متطلبات الوظيفة وحتى استكمال إجراءات التعيين والمباشرة.التنسيق مع مديري الإدارات لفهم الاحتياجات الوظيفية، وتحديد المتطلبات الفنية والسلوكية لكل وظيفة.إعداد ونشر الإعلانات الوظيفية عبر منصات التوظيف ومصادر الاستقطاب المختلفة.البحث عن المرشحين واستقطاب الكفاءات المناسبة من خلال قواعد البيانات، منصات التوظيف، شبكات التواصل المهني، والإحالات الوظيفية.بناء وتحديث Talent Pool وقواعد بيانات المرشحين للحفاظ على قاعدة مرشحين مؤهلين للوظائف الحالية والمستقبلية.مراجعة وفرز السير الذاتية وفق متطلبات الوظيفة والمعايير المحددة.إجراء المقابلات الأولية وتقييم المرشحين من حيث الخبرات، المهارات، الكفاءات، ومدى ملاءمتهم للوظيفة وثقافة الشركة.إعداد وتوثيق نتائج المقابلات والتقييمات ورفع التوصيات المناسبة لمديري الإدارات.تنسيق المقابلات الفنية مع مديري الإدارات ومتابعة نتائج المقابلات والتقييم النهائي للمرشحين.التواصل المستمر مع المرشحين وإطلاعهم على مراحل وإجراءات التوظيف.متابعة عروض العمل والتفاوض ضمن الصلاحيات والسياسات المعتمدة واستكمال المستندات المطلوبة.التنسيق مع الإدارات المعنية لاستكمال إجراءات Onboarding وتهيئة الموظف الجديد قبل وأثناء مباشرة العمل.متابعة إجراءات مباشرة الموظفين الجدد والتأكد من اكتمال ملفاتهم ومستنداتهم بالتنسيق مع فريق الموارد البشرية.تحديث بيانات التوظيف وحالة الشواغر والمرشحين بشكل مستمر على أنظمة وملفات الموارد البشرية.إعداد تقارير دورية عن التوظيف، تشمل حالة الشواغر، عدد المرشحين، مصادر الاستقطاب، مدة التوظيف، ونسب الإغلاق.متابعة مؤشرات أداء التوظيف Recruitment KPIs والعمل على تحسين سرعة وجودة عملية الاستقطاب.المساهمة في تطوير وتحسين إجراءات وسياسات التوظيف ورفع كفاءة تجربة المرشح.الالتزام بسياسات وإجراءات الشركة والأنظمة واللوائح ذات العلاقة بالتوظيف والعمل في المملكة العربية السعودية.التعاون مع فريق الموارد البشرية ومديري الإدارات لتوقع الاحتياجات المستقبلية من القوى العاملة ودعم خطط التوسع والتوظيف.المحافظة على سرية بيانات المرشحين والموظفين والتعامل معها وفق سياسات الشركة.المؤهلات والخبراتالجنسية السعودية شرط أساسي.بكالوريوس في الموارد البشرية، إدارة الأعمال، أو أي تخصص ذي صلة.خبرة عملية في مجال Recruitment / Talent Acquisition ويفضل من لديه خبرة في إدارة دورة التوظيف كاملة.خبرة في إجراء المقابلات الشخصية وتقييم المرشحين واستخدام أساليب الاختيار المناسبة.معرفة جيدة بمصادر وأساليب استقطاب الكفاءات المختلفة.مهارات ممتازة في التواصل والتفاوض وبناء العلاقات مع المرشحين ومديري الإدارات.القدرة على التعامل مع عدد متزامن من الشواغر والمرشحين والعمل وفق الأولويات والمواعيد المحددة.مهارات تنظيم عالية ودقة في متابعة بيانات المرشحين وملفات التوظيف.إجادة استخدام Microsoft Office، ويفضل وجود خبرة في أنظمة الموارد البشرية أو أنظمة تتبع المتقدمين ATS.معرفة جيدة بنظام العمل واللوائح والممارسات الوظيفية في المملكة العربية السعودية .إجادة اللغة الإنجليزيةFMCG يفضل وجود خبرة سابقة في قطاع التصنيع أو الأغذية أو .
The Role<br><br>As the Residential Leasing Manager, you will be responsible for maximizing the occupancy and revenue performance of a designated residential portfolio. Reporting directly to the Property Manager, you will act as the primary revenue generator, bridging the gap between operational property management and commercial leasing success.<br><br>You will lead the end-to-end leasing journey—from marketing strategy and viewing coordination to contract negotiation and REGA compliance—ensuring a seamless "best-in-class" experience for both landlords and tenants.<br><br>Key Responsibilities<br><br> Leasing Strategy & Occupancy Revenue Generation: Achieve and exceed agreed leasing targets (occupancy rates and rental values) set by the Property Manager and Client. Pipeline Management: Manage the entire leasing lifecycle, ensuring inquiries are actioned within 24 hours and converting viewings into offers at a high strike rate. Tenant Retention: Work closely with the Property Management team to proactively approach lease renewals 90 days in advance, negotiating uplifts in line with market benchmarks. Market Intelligence: Provide weekly reports on competitor activity, rental trends in Riyadh, and supply/demand shifts to inform pricing strategies. Marketing & Brand Promotion Listing Excellence: Ensure all property listings on portals meet Savills' global brand standards, utilizing high-quality photography, virtual tours, and accurate descriptions. Campaign Execution: Collaborate with the internal Marketing team to design and execute lead-generation campaigns for hard-to-lease units. Presentation: Conduct regular inspections of vacant units to ensure they are "show-ready," coordinating with the Property Manager for any necessary refurbishment or staging prior to viewings. Contract Negotiation & Administration Commercial Negotiation: Negotiate lease terms, rental prices, and payment structures (number of cheques/payments) within the approved Authority Matrix. Offer Processing: Qualify prospective tenants diligently, ensuring financial capability and alignment with the community profile before presenting offers to the Property Manager/Landlord. Documentation: Oversee the drafting of Offers to Lease and Lease Agreements, ensuring all special conditions protect the Landlord’s asset value. Regulatory Compliance (REGA & Local Law) Ejar System Management: Act as the subject matter expert on the Ejar platform; ensure 100% of leases are registered and authenticated in compliance with Ministry of Housing regulations. REGA Standards: Ensure all leasing activities strictly adhere to Real Estate General Authority (REGA) regulations, including the new Real Estate Brokerage Law. Tenant Eligibility: Conduct necessary KYC (Know Your Customer) checks and verify tenant eligibility via Absher/SIMAH where applicable. Dispute Prevention: Ensure all lease clauses are legally robust to minimize future disputes at the Rental Disputes Center. Tenant Engagement & Community Experience Community Building: Act as the primary point of contact for new residents during the onboarding process, ensuring a warm welcome and smooth handover experience. Relationship Management: Proactively engage with existing tenants throughout their tenancy—not just at renewal time—to foster a sense of community and loyalty. Feedback Loops: Implement and manage tenant satisfaction surveys (e.g., NPS scores) regarding the leasing process and community feel, reporting findings and improvement plans to the Property Manager. Retention Focus: Analyze reasons for tenant churn and implement engagement strategies to increase lease renewal rates and reduce vacancy periods.<br><br>Skills, Knowledge And Experience<br><br> Experience: Minimum 3–5 years in Residential Leasing or Property Management, preferably with an international consultancy or top-tier local developer. Education: Bachelor’s degree in Business, Real Estate, or a related field. Language: Fluency in Arabic and English (written and spoken) is mandatory. Technical Skills: Proficiency in Property software (e.g., Yardi,) and the Ejar electronic network.<br><br>Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
Brief Description Purpose Of Role And/or The Tasks<br><br>The role is work with the senior geologist to undertake and supervise all geological activities at the project site. They will ensure all work at the project site is completed in a safe, efficient, innovative and timely fashion.<br><br>Tasks Include<br><br> Work with the technical services team on the exploration drilling program including but not limited to technical reviews of mineral properties, monitoring drilling progress, core logging, up-to-date plotting and interpretation of drill sections, implementing and monitoring of relevant workflows and procedures (QA/QC etc.) Contribute to comprehensive exploration targets and plans including compilation of historical data, managing and analyzing site database, surface sampling and mapping, and historical core reviews Assist with the technical aspects of the Company’s projects including but not limited to QA/QC for exploration activities, exploration program plan, supervision, and implementation, resource modelling and engineering, due diligence and data auditing, economic assessments etc. Contribute to geological interpretation of structures information and deposits including data compilation, integration and 3D modelling Manage standards and procedures when generating and analyzing data Prepare scheduled drilling reports and other reports as required to highlight key progress Perform other duties as assigned<br><br>Candidate Profile<br><br> Educational Qualifications: A minimum of B. Sc in Geology Skills and Experience: 5 years relevant experience
Brief Description Purpose Of Role And/or The Tasks<br><br>The role is work with the senior geologist to undertake and supervise all geological activities at the project site. They will ensure all work at the project site is completed in a safe, efficient, innovative and timely fashion.<br><br>Tasks Include<br><br> Work with the technical services team on the exploration drilling program including but not limited to technical reviews of mineral properties, monitoring drilling progress, core logging, up-to-date plotting and interpretation of drill sections, implementing and monitoring of relevant workflows and procedures (QA/QC etc.) Contribute to comprehensive exploration targets and plans including compilation of historical data, managing and analyzing site database, surface sampling and mapping, and historical core reviews Assist with the technical aspects of the Company’s projects including but not limited to QA/QC for exploration activities, exploration program plan, supervision, and implementation, resource modelling and engineering, due diligence and data auditing, economic assessments etc. Contribute to geological interpretation of structures information and deposits including data compilation, integration and 3D modelling Manage standards and procedures when generating and analyzing data Prepare scheduled drilling reports and other reports as required to highlight key progress Perform other duties as assigned<br><br>Candidate Profile<br><br> Educational Qualifications: A minimum of B. Sc in Geology Skills and Experience: 5 years relevant experience
ACWA Operations:At Acwa Operations, we make essential services dependable and efficient for the millions of people who rely on them every day. Formerly NOMAC (The First National Operations & Maintenance Company), we are the operations and maintenance arm of Acwa, focused on keeping power generation and water desalination assets running safely, reliably and cost-effectively across their full lifecycle. Since 2005, we have partnered with clients across the Middle East, Africa and Asia to support complex infrastructure that powers communities and sustains economies.<br>The Bisha Solar PV Project is a significant renewable energy initiative in Saudi Arabia, focusing on the development of a 3,000 MW solar PV plant in Bisha, Asir Province, Saudi Arabi. This project is part of a broader national wave of gigawatt-scale solar procurement and buildout, with fast capacity additions and large power purchase agreements (PPAs) being key factors in its credibility. The project is developed under the IPP model with a 25-year Power Purchase Agreement with SPPC as the offtaker, and financial close was achieved in October 2025, with completion scheduled for December 2027.<br><br>JOB PURPOSE: To supervise and manage the electrical maintenance activities in the plant, including all preventive and corrective maintenance, planned outages and overhauling work activities for all electrical equipment in accordance with overall maintenance plans, HSE guidelines and quality standards to ensure plant availability and equipment reliability.<br>KEY ACCOUNTABILITIES:People Management:Supervise the activities and work of the team members to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems. Maintenance Management:Monitor the Electrical preventive and corrective maintenance and overhauling work activities to ensure continuity and reliability of plant electrical equipment. Manage the timely response to all emergency breakdowns and provide prompt corrective action to ensure plant availability, thereby minimising downtime and possibility of liquidity damages. Develop and promote a condition based preventive maintenance culture on day to day basis by conducting troubleshooting and root cause analyses, finding solutions to reduce reactive maintenance. Troubleshooting and Technical Guidance:Troubleshoot critical problems/breakdowns of Electrical equipment and investigate, diagnose faults to determine best proper action/repairs while ensuring they comply with NOMAC’s quality and HSE standards. Review and analyse electrical equipment maintenance data and conduct site engineering studies to determine the feasibility of introducing modifications to increase reliability and efficiency of plant, thereby ensuring continuous improvement and operational excellence. Prepare feasibility studies for new installations, replacements or repair of existing electrical equipment including technical evaluation, specifications and materials for modifications in addition to process diagrams and cost estimates and ensure proper follow up reports and evaluation on completed modifications. Outage Management:Participate in the effective forecasting of manpower and material requirements to ensure timely availability of resources and spares for effective execution of Electrical maintenance plans. Coordinate the planning and execution of the annual outage maintenance of critical electrical equipment, as per the recommendation of the OEM and defined best practices, and provide technical support to ensure the EHS, scope, cost, and timeline objectives are met Documentation:Ensure that all maintenance documentation for the electrical activities are completed in SAP correctly including the Maintenance Log, outlining the fault, method of repair and the time, labour and materials used to support timely availability of information. Health, Safety, Security & Environment:Ensure strict adherence to all relevant HSSE and permit to work system, instructions and controls and procedures are complied with so that the safety of employees and environmental compliance can be guaranteed. Together with HSE department, ensure that safety rules and regulations are fully explained to plant employees / contractor staff and appropriate safety and protective equipment is worn; safety notices are prominently displayed in all work areas and that all accidents and incidents are efficiently investigated and analysed whilst ensuring that measures are implemented to avoid any recurrence. Material Management:Lead the preparation of monthly / annual requirements for equipment, spare parts and general materials for the electrical unit within the plant to support timely availability of requirements as per maintenance plans and budget constraints. Conduct technical evaluations, in collaboration with the procurement department to identify and provide recommendations on the most appropriate materials / equipment for the plant, in a timely and efficient manner. Networking:Develop and maintain effective business relationships with all relevant internal departments and external contractors with highest standards of business ethics, whilst promptly attending to all critical technical issues in-order to ensure the services required by the organisation are delivered in the most effective manner. Liaise with EPC / OEM contractors for clarification, analysis and technical guidance in order to ensure clarity of communications/accurate fulfilment of operational requirements. SAP Administration:Supervise the effective administration of SAP processes within the Electrical maintenance section and adhere to SAP guidelines in all related aspects of annual and monthly planning, scheduling, data management such as breakdowns review, corrective maintenance notification, creating maintenance work orders and planning in order to ensure data/system integrity in line with NOMAC’s defined standards. Continuous Improvement:Contribute in the identification and implementation of change initiatives, programmes and projects in line with the organisation’s standards. Policies, Processes, Systems & Procedures:Develop and ensure the implementation of Operation’s department work instructions, policies, procedures and controls covering all areas of department activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Adhere to all relevant organisational and departmental policies, processes, standard operating procedures and instructions so that work is carried out to the required standard and in a consistent manner. Related Assignments:Perform any other duties which the line manager may require to be carried out<br>COMMUNICATION & WORKING RELATIONSHIPS: Internal:Needs to work closely with Maintenance Manager, Electrical Section Heads, Electrical Supervisor and Technicians, Operations Team. External:Needs to build a rapport with relevant contractors and vendors, Project Company, Local Authorities, External Auditors, Shareholders. Work with relevant contractors and vendors<br>REQUIRED WORK EXPERIENCE AND EDUCATION: A Bachelor degree holder in Electrical Engineering. 8-10 years’ experience in Electrical Maintenance in water desalination and power generation plants where 2 years of experience are in a supervisory role.<br>REQUIRED SKILLS AND KNOWLEDGE:Practical experience and know-how of electrical engineering Knowledge of downtime analysis and practical knowledge of problem solving tools Knowledge of maintenance management methods, of predictive inspection tools and of CMMS (Computer Maintenance Management System, good knowledge of SAP Template desirable) Project Management Detailed understanding of preventative/predictive maintenance theory Mentoring, coaching and people management skills. Knowledge of the operations in water desalination and power generation plants and of NOMAC operations Strong planning, organising, and integration skills Experience of having conducted at least one outage for critical electrical equipment Team work and effective collaboration skills
About Us<br><br>Gold and Minerals is a fast-growing exploration and development company which has a proud track record of operating in Saudi Arabia since 2009. We have two exciting projects which we are seeking to develop over the next three years. The first of these projects is our Jibal Qutman Project near Bisha in Asir province and the second is our Hawiah Project near Taif in Makkah Province.<br><br>As a company we are fully committed to Saudi Arabia’s Vision 2030, and we are seeking to rapidly grow the company in line with our development ambitions.<br><br>Core Responsibilities<br><br> Prepare, calibrate and operate wireline logging equipment during exploration drilling programs. Conduct downhole geophysical logging surveys safely and efficiently. Ensure logging tools are maintained in good working condition and report equipment issues promptly. Assist with mobilisation, demobilisation and field setup of logging systems. Acquire high quality downhole geophysical data including gamma, density, resistivity and other applicable logging methods. Monitor data quality during logging operations and identify potential issues in real time. Perform routine calibration and system checks to ensure data accuracy and consistency. Coordinate logging activities with drill crews and geological staff. Download, organise and archive logging data in accordance with company procedures. Prepare field summaries and basic technical reports. Follow all company HSE policies and procedures. Work closely with geologists, geophysicists and drilling personnel. Participate in training and development activities.<br><br>Experience & Capability Profile<br><br> B. Sc. in Geology, Geophysics or a related Earth Science discipline. Ideally 2 years experience in wireline logging, downhole geophysics, mineral exploration or drilling support. Recent graduates will be considered and training will be provided. Strong attention to detail and commitment to data quality. Competent computer skills, including Microsoft Office and field data management software. Ability to work safely in remote locations on a rotational roster. Valid driving licence preferred.
تبحث مصنع البستان عن منسق منتجات للانضمام إلى فريق العمل في خميس مشيط.يتولى منسق المنتجات مسؤولية ضمان عرض المنتجات وترتيبها بالشكل المناسب، وتوفرها في مواقع البيع، ومتابعة مستويات المخزون وحركة الأصناف، بما يساهم في زيادة المبيعات وتحسين تجربة العملاء. كما يعمل بشكل وثيق مع فرق المبيعات والتسويق والمشتريات وإدارة المعارض لضمان تطبيق معايير عرض المنتجات ومتابعة أداء الأصناف.المهام والمسؤولياتالتأكد من ترتيب وعرض جميع المنتجات وفق معايير وتعليمات العرض المعتمدة.المحافظة على مظهر منظم وجذاب للمنتجات في الأرفف ومواقع العرض.التأكد من توفر المنتجات وتعبئة الأرفف ومواقع العرض بشكل مستمر.متابعة توفر الأصناف وتحديد المنتجات الناقصة أو غير المتوفرة أو الزائدة في المخزون.التأكد من صحة الأسعار والملصقات والبيانات الخاصة بالمنتجات والمواد الترويجية.متابعة حركة المنتجات وتحديد الأصناف التي تحتاج إلى زيادة الظهور أو الدعم الترويجي.تنفيذ خطط عرض المنتجات وفق الحملات الموسمية والعروض الترويجية وإطلاق المنتجات الجديدة.التأكد من تنفيذ العروض والحملات الترويجية بالشكل الصحيح وفي الوقت المحدد.متابعة أماكن عرض المنتجات واقتراح التعديلات التي تساعد على تحسين ظهور المنتج وزيادة المبيعات.إجراء زيارات وجولات دورية على العملاء ومواقع البيع للتأكد من الالتزام بمعايير العرض.متابعة حالة المنتجات وتغليفها ونظافتها ومظهرها العام، ورفع أي ملاحظات للإدارات المعنية.جمع ملاحظات العملاء وموظفي المبيعات حول تفضيلات العملاء والطلب على المنتجات والأسعار وفعالية طريقة العرض.إعداد تقارير دورية عن توفر المنتجات، ومستويات المخزون، والأصناف سريعة وبطيئة الحركة، وملاحظات العرض.المؤهلات والخبراتيفضل وجود خبرة سابقة في تنسيق المنتجات، التجزئة، المبيعات، قطاع السلع الاستهلاكية .مهارات قوية في التواصل والتعامل مع الآخرين.دقة عالية في الملاحظة والقدرة على المحافظة على معايير عرض المنتجات.مهارات جيدة في التنظيم وإدارة الوقت.القدرة على إعداد التقارير الأساسية والمحافظة على دقة البيانات والسجلات.يتوفر الشاغر في عدة فروع في المنطقة الجنوبية,الشرقية,الغربية,الوسطى الجنسية السعودية شرط أساسي.المهارات الأساسيةتنسيق المنتجات | عمليات التجزئة | عرض المنتجات | متابعة المخزون | دعم المبيعات | خدمة العملاء | العرض المرئي للمنتجات | تحليل المنتجات | التواصل
Key Responsibilities Manage the day-to-day administration of construction contracts throughout the project lifecycle. Review and interpret contract conditions, specifications, scope of work, and contractual obligations. Prepare, review, and manage contractual correspondence, notices, claims, variations, and extensions of time (EOT). Monitor contractor compliance with contractual requirements, deliverables, milestones, and obligations. Evaluate and administer variation orders, payment applications, claims, and commercial submissions. Support the Project Manager and commercial team in identifying and mitigating contractual and commercial risks. Maintain accurate records of contracts, amendments, instructions, notices, claims, and related documentation. Coordinate with contractors, consultants, project teams, and other stakeholders on contractual matters. Assist in the preparation of contractual reports, dashboards, and commercial updates for project management. Ensure contracts are administered in accordance with applicable Saudi regulations, project requirements, and contractual procedures. Support dispute avoidance and resolution by maintaining proper contractual documentation and records. Provide guidance to project teams on contractual obligations, rights, and potential risks. Participate in contract negotiations and discussions with contractors and consultants when required. Requirements Bachelor’s degree in Engineering or a related discipline. 10+ years of total professional experience, with at least 5 years of relevant experience in Contract Administration. Proven experience working within a Project Management Consultancy (PMC) environment. Strong experience in construction/infrastructure or major development projects. Good knowledge of construction contracts, variations, claims, EOT, payment certification, and contractual correspondence. Strong understanding of contract administration principles and commercial risk management. Arabic speaker is mandatory/preferred due to the project location and stakeholder requirements. Excellent communication, negotiation, documentation, and stakeholder management skills. Ability to work effectively in a project-site environment.
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
We are currently seeking a highly skilled and dedicated Social Worker to join our team in KSA-Abha. As a Social Worker, you will be resendable for provides comprehensive psychosocial assessments and ongoing counseling for residents, leads interdisciplinary care planning and goal-directed discharge planning, advocates for residents’ rights and informed decision-making (including advance care planning), links residents and families to appropriate community resources and supports, and ensures ethical, culturally sensitive practice and regulatory compliance within the care team to optimize resident well-being and transitions across care settings.<br>Job Requirements:Bachelor’s degree in social Worker or related filed from an accredited institution. Valid SCFHS license as Specialist Additional certificates such as clinical social work r equivalent; specialty certifications in geriatrics, dementia care, palliative/hospice social work; Basic Life Support (BLS) certification.<br>Key Job Responsibilities:Provide ongoing counseling and support to residents and families, including crisis intervention as needed. Lead or co-facilitate family meetings and care conferences in collaboration with the care team. Conduct advance care planning conversations and document living wills, and durable power of attorney for health care decisions. Coordinate multidisciplinary care planning and ensure alignment of social work goals with medical/rehab goals. Assess and address social determinants of health affecting care, including housing, finances, transportation, and caregiver burden. Facilitate safe and timely discharge planning, including referrals to home health, SNFs, or community programs. Link residents and families to community resources and financial assistance programs. Provide education to residents and families about disease processes, treatment options, and available services. Maintain accurate, legible documentation in the electronic medical record; ensure compliance with HIPAA and confidentiality policies. Monitor and address risk factors (e.g., elder abuse, exploitation, safety concerns) and report per policy. Participate in quality improvement activities and accreditation processes; collect and report data on social work outcomes. Support staff education on psychosocial aspects of care and cultural competence. Maintain professional licensure, participate in supervision, and pursue ongoing professional development.
Job Overview:The Occupational Therapist leads specialized rehabilitation assessments and interventions, mentors junior staff, and drives quality improvement and program development. They address functional deficits across daily living activities, cognitive and perceptual skills, and physical capabilities, promoting patient independence, safety, and participation within the community and healthcare system.<br>Job Scope:The Occupational Therapist provides expert clinical leadership within outpatient or inpatient rehabilitation services. Responsibilities include comprehensive evaluations of clients with neurological, orthopedic, lymphedema, mental health, or pediatric needs; development of individualized intervention plans; and delivery of advanced occupational therapy services. They supervise and mentor junior therapists, support student education, and contribute to clinical governance, policy development, and care pathways. The role collaborates with multidisciplinary teams to optimize functional outcomes, streamline care transitions, and coordinate with caregivers, schools, employers, and community organizations. They may lead specialty programs (e.g., hand therapy, cognitive rehabilitation, sensory integration) and participate in research, quality improvement, and outcome measurement. The Senior OT ensures adherence to evidence-based practices, safety, and regulatory requirements while promoting client-centered care, cultural competence, and community reintegration. The position supports professional development, service expansion, and advocacy for patients’ participation in daily life.<br>Job Requirements:Education and Experience: Educations and Certificates: Bachelor’s degree in occupational therapy. Valid Saudi Commission License as Senior Specialist. Valid BLS.<br>Experience: Minimum of 3 years of clinical OT experience with demonstrated leadership or mentorship roles. Experience in assessment, goal setting, activity analysis, and evidence-based interventions. Involvement in quality improvement, clinical governance, and outcome tracking.<br>Skills and Professional Knowledge: Broad OT expertise across independence in activities of daily living, work rehabilitation, cognitive/ perceptual rehabilitation, and environmental adaptation. Advanced assessment, problem-solving, and activity analysis; treatment planning and outcome measurement. Leadership and mentoring capabilities; teamwork and collaborative practice. Strong communication, education, and patient/family coaching skills. Knowledge of relevant guidelines, protocols, safety, and risk management. Proficiency with EHRs, documentation, and data-driven practice. Commitment to client-centered care, ethics, and professional development.<br>Language:Proficiency in written, read and spoken Arabic and English languages<br>Roles and Responsibilities (But not limited to):General Roles and Responsibilities: Provide expert clinical leadership for occupational therapy services. Develop and implement OT-specific care pathways, protocols, and outcome measures. Supervise, mentor, and evaluate OT staff; support student learning and professional development. Collaborate with multidisciplinary teams to optimize functional outcomes and discharge planning. Contribute to clinical governance, quality improvement, and program development. Ensure compliance with safety, privacy, and regulatory requirements. Promote client-centered, culturally competent care and community reintegration.<br>Essential Functions / Responsibilities:Conduct comprehensive OT assessments across domains (ADLs, work, leisure, cognition, perception). Design, implement, and adjust individualized intervention plans; monitor progress and adjust goals. Educate clients and families on strategies for independence and home/work adaptations. Provide supervision and advanced practice guidance to junior therapists; clinical teaching. Lead outcomes measurement, audits, and participation in research or program evaluation. Contribute to risk management, incident reporting, and quality initiatives. Collaborate with physicians, nurses, physiotherapists, and other stakeholders; coordinate care transitions. Support service development, specialization programs, and continuing professional development. Advocate for clients’ rights to participation and community access.
ACWA Operations:At Acwa Operations, we make essential services dependable and efficient for the millions of people who rely on them every day. Formerly NOMAC (The First National Operations & Maintenance Company), we are the operations and maintenance arm of Acwa, focused on keeping power generation and water desalination assets running safely, reliably and cost-effectively across their full lifecycle. Since 2005, we have partnered with clients across the Middle East, Africa and Asia to support complex infrastructure that powers communities and sustains economies.<br>The Bisha Solar PV Project is a significant renewable energy initiative in Saudi Arabia, focusing on the development of a 3,000 MW solar PV plant in Bisha, Asir Province, Saudi Arabi. This project is part of a broader national wave of gigawatt-scale solar procurement and buildout, with fast capacity additions and large power purchase agreements (PPAs) being key factors in its credibility. The project is developed under the IPP model with a 25-year Power Purchase Agreement with SPPC as the offtaker, and financial close was achieved in October 2025, with completion scheduled for December 2027.<br>REPORTS TO: VP Cluster Head of Assets - South Region / Country Manager<br>JOB PURPOSE: To provide overall direction to the plant teams and lead all the activities within the plant to ensure the safe, reliable and efficient operations of the plant, optimum utilization of resources and delivery of uninterrupted supply of Power / Water in accordance with the defined standards, whilst fulfilling all contractual obligations in order to maximize revenue.<br>KEY ACCOUNTABILITIES:Strategy & Plans:Develop the plant strategy in line with NOMAC’s Operations and Maintenance strategy to ensure vertical alignment and horizontal integration with other interfacing departmental strategies across. Regularly report to the Manager on the operational and maintenance activities of the plant, challenges and issues faced, mitigations taken, etc. as required, to keep them informed and updated on the plant’s activities. Prepare board presentations that include financial figures, plant warranty issue and operational and manpower issues etc., in order to keep them up to date of all statistics and records relevant to the plant. People Management:Manage and monitor the performance of direct and indirect reports, defining workforce requirements and recruiting, in conjunction with the Human Resources function, to ensure competent, qualified and highly motivated employees are available to enable the achievement of the plant objectives. Manage the effective achievement of the team’s objectives through setting individual objectives, developing the team and providing formal and informal feedback to maximise overall performance, engagement and motivation. Manage and provide overall direction and guidance on talent development initiatives to mentor, coach and challenge subordinates providing opportunities for growth and development to ensure continuous progression and a high level of competence within the team. Financial Management:Develop the Plant’s Operating budget and manage and monitor the financial performance against the budget on a regular basis, so that areas of unsatisfactory performance are identified, rectified promptly and potential performance improvement opportunities are capitalised upon. Understand the financial metrics /costs/ contractual obligations of the project, to ensure the achievement of the revenue, costs, profitability and productivity targets. Production Planning:Lead and ensure the effective cascading of the operational strategy and plans into mid to short terms production plans and monitor their performance against the target to ensure optimization of resource utilization, plant availability and operating efficiency of the plant, whilst achieving the defined production targets. Operations and Maintenance:Provide overall direction to plant operations and maintenance teams to meet approved production objectives while providing technical guidance and expertise to ensure timely resolution of issues and recommend changes to approved procedures considering technological developments and changing business conditions. Plan and direct for minor and major changes within the plant and its respective processes to ensure a safe working environment while also maintaining plant efficiency levels, as per the approved procedures. Have a thorough understanding of the contractual obligations and clauses with the Project Company and ensure that they are continuously met at all times. Technical Guidance:Direct the teams on operations and maintenance strategies and oversee the root cause analysis and investigations in order to correct any abnormal conditions and resolve performance deficiencies. Provide guidance to direct subordinates on potential risk areas in order to improve the long-term reliability of the plant. Supply Chain:Oversee and manage the identification process of required inventory and approve all purchase requisitions / purchase orders for material / spare parts, services, chemicals, equipment and required manpower; as per the authority matrix in order to ensure timely availability of stock to fulfil plant requirements. Oversee the work executed by the contractors to ensure timely completion of work whilst complying to scope, materials specification, method of application, HSSE and documentation guidelines. SAP Implementation:Provide overall guidance and ensure the effective implementation of SAP processes within the plants and adherence to SAP guidelines in all aspects of production planning, scheduling, order processing, material movement etc. in order to ensure system/data integrity in line with defined standards. Integrated Management System Implementation:Identify, establish and monitor IMS objectives, targets and programs in the plant, through the adaptation and implementation of the policies and procedures and preparation and readiness for appropriate IMS Certifications, in order to ensure compliance to applicable Standards, existing policies and procedures of the company. Oversee and provide all possible assistance during the IMS audits (conducted internally or by external agencies) and work on the recommendations provided by them in order to effectively implement corrective actions. Health, Safety, Security & Environment:Ensure compliance to all relevant health, safety, security and environmental management policies, procedures and controls across the plant to guarantee employee safety, legislative compliance and a responsible environmental attitude. Relationship Management:Develop and maintain effective business relationships with all relevant internal & external entities (such as Project Company, Board, shareholders, OEM contractors, local authorities etc.) with the highest standards of business ethics, whilst promptly attending to all critical issues in-order to ensure seamless business operations. Reporting:Ensure that all plant reports are prepared in a comprehensive, accurate and timely manner, and delivered to the Project Company as per contractual obligations. Direct and provide guidance on the preparation of periodical statements and progress reports to keep the senior management informed about the progress of various initiatives and to facilitate decision making. Policies, Processes, Systems & Procedures:Develop and ensure the implementation of Operation’s department work instructions, policies, procedures and controls covering all areas of department activity so that all relevant procedural/legislative requirements are fulfilled while delivering a quality, cost-effective service. Continuous Improvement:Oversee the implementation of effective and economical methods and techniques in order to identify improvements and/or new technological changes to advance operating methods within the plant. Identify opportunities of improvement and contribute to organisational and departmental change initiatives, programmes and projects taking into account best practice and standards in the business environment.<br>COMMUNICATION & WORKING RELATIONSHIPS: Internal:Needs to work closely with Senior Management, Maintenance Manager and Maintenance team, Procurement Officer, HSSE Officer, P&C team, Finance Team and Storekeeper, etc. Needs to work closely with all Corporate / Country teams, Board, Plant employees, internal Auditors. External:Needs to build a rapport with relevant contractors and vendors, Project Company, Local Authorities, External Auditors, Shareholders<br>REQUIRED WORK EXPERIENCE AND EDUCATION: Bachelor’s Degree in Engineering. Minimum 15 years’ experience in managing a production plant, with operational experience in the power and water desalination sector.<br>REQUIRED SKILLS AND KNOWLEDGE:Techno-commercial know-how with extensive knowledge of contracts and agreements Extensive leadership skills and excellent planning ability Extensive experience and know-how of conceptual and analytical thinking and excellent presentation skills Extensive knowledge of the operations in water desalination and power generation plants and of NOMAC operations Excellent communication, influencing and motivating skills Project Management Mentoring, coaching and people management skills Strong planning, organizing, and integration skills Team work and collaboration skills
Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)
Job Summary Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines Responsibilities Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities. Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br><br>Qualifications and Competencies Saudi National Only. High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)