Call Center Jobs - Yanbu Saudi

<ul><li><p>Adhere to PADI standards relevant to dive site depths and conditions.</p></li><li><p>Adhere to Opal Diving Club standards of procedures.</p></li><li><p>Welcome customers and help with diving operations.</p></li><li><p>Facilitate the choice of the daily dive sites with the diving team according to the diving operations</p></li></ul><p>agenda.</p><ul><li><p>Carry on pre-post activity boating equipment preparation and care.</p></li><li><p>Conduct boat briefings as required.</p></li><li><p>Ensure the highest boat and Opal safety standards are respected at all times.</p></li><li><p>Carry on day-to-day cleaning and/or maintenance of the diving vessels and its components.</p></li><li><p>Effectively manage guests’ requests and complaints.</p></li><li><p>Work alongside the Diving Manager to set-up and deliver the diving vessels and necessary components.</p></li><li><p>Assist Diving Manager with new dive sites research.</p></li><li><p>Assist with and facilitate relations, paperwork and operations with coast guard.</p></li><li><p>Support the implementation of all Opal policies, procedures, and guidelines to ensure the dive center runs smoothly, consistently, and under proper control.</p></li><li><p>Support the implementation of safety, quality, and environmental policies to ensure safety, legal</p><p>compliance, high-quality service, and environmental responsibility.</p></li><li><p>Ensure boat routine maintenance is scheduled and carried out when needed.</p><ul><li><p>Assist the Diving Manager in the smooth and efficient running of all boat operations.</p></li></ul></li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong><u>Technical</u></strong></p><ul><li><p>Boating licenses TBD</p></li><li><p>Clean police record.</p></li><li><p>Minimum 5 year experience as captain of a diving boat.</p></li><li><p>Vessel and engine maintenance knowledge.</p></li><li><p>Fluent in English and Arabic is a must.</p></li><li><p>Working knowledge of boating tours, allowing for delivery of a “wow” experience.</p></li><li><p>Working knowledge of boating equipment, engines and navigational tools.</p></li><li><p>Knowledge of Yanbu and/or Red Sea marine life seasons.</p></li></ul><p><strong><u>Personal</u></strong></p><ul><li><p>Excellent communicator and public talking.</p></li><li><p>Able to work with different cultures and nationalities.</p></li><li><p>Well organized and punctual is a must.</p></li><li><p>Enthusiastic, hardworking and safety oriented.</p></li><li><p>Customer service focused with excellent interpersonal skills.</p></li></ul><p><strong><u>Desirable Skills</u></strong></p><ul><li><p>Whale shark spotting knowledge and experience (preferably in Yanbu).</p></li><li><p>Experience working within the luxury hospitality sector.</p></li></ul>