Call Center Jobs - Medina Saudi

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Job Overview</strong> We are seeking a dedicated, customer-focused, and detail-oriented Remote Customer Service Specialist to join our growing remote team. In this role, you will serve as the first point of contact for our customers, providing exceptional support while ensuring every interaction reflects our commitment to outstanding service. As a Remote Customer Service Specialist, you will assist customers by answering questions, resolving issues, providing product and service information, and ensuring a positive customer experience across multiple communication channels. You will play a key role in building customer loyalty by delivering timely, accurate, and empathetic support. If you are an excellent communicator, enjoy helping people, thrive in a fast-paced environment, and are passionate about delivering exceptional customer experiences, we encourage you to apply.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Customer Support &amp; Communication</strong> Respond promptly and professionally to customer inquiries via email, live chat, phone, and other communication channels. Provide accurate information regarding products, services, policies, pricing, and company procedures. Assist customers with account management, billing questions, order status, returns, exchanges, and general inquiries. Troubleshoot customer concerns and provide practical, solution-oriented assistance. Deliver friendly, empathetic, and personalized service to create positive customer experiences. Maintain professionalism and composure while handling a variety of customer situations.</li><li><strong>Issue Resolution &amp; Problem Solving</strong> Investigate customer concerns thoroughly to identify appropriate solutions. Resolve customer complaints efficiently while ensuring customer satisfaction. Escalate complex or technical issues to the appropriate internal departments when necessary. Follow up with customers to ensure concerns have been fully resolved. Proactively identify recurring customer issues and recommend process improvements. Exercise sound judgment to make customer-focused decisions within company guidelines.</li><li><strong>Customer Experience &amp; Relationship Management</strong> Build trust and long-lasting relationships through exceptional customer service. Deliver consistent support that strengthens customer loyalty and retention. Gather customer feedback and communicate valuable insights to internal teams. Educate customers on available products, services, features, and self-service resources. Represent the company's values and maintain a customer-first approach in every interaction. Contribute to achieving customer satisfaction, quality assurance, and response time goals.</li><li><strong>Documentation &amp; Administrative Support</strong> Accurately document customer interactions, resolutions, and follow-up activities within CRM systems. Maintain detailed and organized customer records. Update customer information while ensuring data accuracy and confidentiality. Assist in maintaining internal knowledge bases, FAQs, and customer support documentation. Adhere to company policies, operational procedures, and service standards. Support special projects and administrative tasks as assigned.</li><li><strong>Collaboration &amp; Team Support</strong> Work closely with cross-functional teams including Operations, Sales, Technical Support, and Product teams to resolve customer concerns. Participate in team meetings, training sessions, and ongoing professional development. Share best practices and contribute to continuous process improvements. Foster a positive, collaborative, and supportive remote team environment.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><strong>Experience</strong> 1-2 years of experience in customer service, customer support, call center, client services, hospitality, retail, or a related customer-facing role. Experience working in a remote environment is preferred but not required.</li><li><strong>Skills</strong> Excellent written and verbal communication skills. Strong interpersonal and active listening abilities. Exceptional problem-solving and critical-thinking skills. Ability to remain calm and professional in challenging situations. Strong organizational skills with excellent attention to detail. Ability to manage multiple tasks while maintaining accuracy. Self-motivated with the ability to work independently and meet deadlines. Strong time management and prioritization skills. Customer-first mindset with a passion for helping others. Ability to quickly learn new systems, products, and processes.</li><li><strong>Technical Requirements</strong> Proficiency with CRM platforms and customer support software (such as Zendesk, Salesforce, HubSpot, Freshdesk, or similar systems) is preferred. Comfortable using Microsoft Office, Google Workspace, and virtual communication tools. Reliable high-speed internet connection. Quiet, professional home workspace suitable for remote work.</li><li><strong>Education</strong> High school diploma or equivalent required. Associate's or Bachelor's degree is considered an asset but is not required. Additional customer service or communication certifications are a plus.</li><li><strong>Preferred Qualities</strong> We're looking for someone who is: Customer-focused and service-oriented. Positive, empathetic, and patient. Reliable, dependable, and accountable. Adaptable to changing priorities and business needs. A strong communicator and active listener. Detail-oriented with excellent follow-through. Collaborative while also capable of working independently. Committed to delivering exceptional customer experiences.</li></ul><p></p></section>

<b>Join Our Team as a Sales Executive!</b><br><br>We are looking for a dynamic and results-oriented Sales Executive to drive growth and expand our reach in the FMCG sector, specifically in food and non-food distribution. This is an exciting opportunity to work with a leading recruitment company in Saudi Arabia.<br><br><b>Job Purpose:</b><br>The Sales Executive will be responsible for managing and expanding our business within the Wholesale, Traditional Retail, and Discount Center markets. Your role will involve establishing strong customer relationships, achieving sales targets, and ensuring efficient logistics and product placement.<br><br><b>Key Responsibilities:</b><ul><li>Develop relationships with key wholesale accounts and retail outlets.</li><li>Achieve monthly sales targets and identify new business opportunities.</li><li>Onboard new discount centers to enhance product availability.</li><li>Collaborate with logistics teams for timely delivery.</li><li>Monitor outstanding balances and ensure timely payment collection.</li><li>Analyze competitor pricing and stock movements.</li></ul><br><b>Required Qualifications and Skills:</b><ul><li>Bachelor’s Degree in Marketing, Business Administration, or related field.</li><li>1+ years of experience in FMCG wholesale or retail distribution.</li><li>Knowledge of the KSA market is essential.</li><li>Proficiency in Microsoft Office (Excel and Word).</li><li>Strong communication and negotiation skills.</li><li>Knowledge of Malayalam is mandatory.</li><li>Able to work independently and meet sales targets.</li></ul><br><b>Key Performance Indicators (KPIs):</b><ul><li>Consistent achievement of sales quotas.</li><li>Successful onboarding of new retail and discount center accounts.</li><li>Effective product placement and rotation in assigned accounts.</li><li>Maintain a healthy aging report with timely payments.</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Performs clinical duties as per his / her assigned clinical privileges. Assesses his / her patients thoroughly (eg. clinical, socioeconomic, psychological and functional assessments) and documents patients' assessment in patients' medical records. Develops a plan of care for patients using an evidence-based approach and following standards of care, and documents the plan of care in patients medical record. Ensures that patients plan of care that is put by him/her is being implemented in a timely manner. Becomes the most responsible physician (MRP) for inpatients admitted under his / her name. For inpatients admitted under his / her name, develops discharge plan on day of admission and involves discharge-planning service as early as possible if warranted. Assesses inpatients that are admitted under his / her name at least once daily and ensures documentation of daily assessment and plan of care in daily progress notes using SOAP format. Responds to medical consultations in timely manner. Documents medical interventions that he / she performs on patients in a timely manner. Strictly follows Fakeeh care standards for documentation in medical records Responsible for timely completion and authentication of discharge summaries for patients admitted under his / her name. Also responsible for ensuring that indicated discharge instructions and education on take home medications is done prior to patients discharge. Attends to Fakeeh Health Care facility duties and responds to calls from the facility as per the departmental /section call schedule. Attends departmental and general staff meetings and contributes ideas for improving efficiency, productivity and patient satisfaction. Responsible for writing medical reports of his / her patients in a timely manner and as per Fakeeh care format Contributes to teaching rounds and teaching activities as requested by chairperson of medical department Educates patients and their families about health conditions, treatments and preventative measures. Other duties as assigned within the scope of responsibility and requirements of the job. All Fakeeh Care employees are responsible for continuous improvement, including: Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values. Actively contributing to continuous improvement initiatives, within the scope of the role. Adherence to safety protocols and proactively seeking to address any job-related safety concerns. Maintaining strict confidentiality of all sensitive information accessed or encountered during work. Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards. Completion of mandatory education as per the requirement, at least one month prior to expiration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must be able to clearly communicate with patients and their families, physicians and non-medical staff. Microsoft computer skills. Should have good organization skills and be able to work in high stress situations.</p><p>Experience: Completion of experience according to the regional health regulatory authority (as mentioned in education) within the field of specialty, in recognized medical centers.</p><p>Education: Board / Fellowship.</p><p>Licenses / Certification: License for practice as per the regional health regulatory authority e.g. (SCFHS /DHA), BLS and advanced license if applicable.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: high school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<b>Join Napco National as a Sales Executive</b><br>Napco National is a pioneering Saudi manufacturing company, specialized in offering plastic and paper packaging solutions since 1956. As a Sales Executive, you will play a vital role in driving sales and managing customer relationships within your assigned territory. <br><br><b>Responsibilities:</b><ul><li>Sell a wide range of company products to assigned customers.</li><li>Implement planograms effectively.</li><li>Issue special order requests as needed.</li><li>Collect invoices according to company policy.</li><li>Prepare documentation for call cycles or business reviews.</li><li>Identify and report new customers to the team leader.</li><li>Address customer complaints and report unresolved issues.</li><li>Present customer orders and daily collections to the team leader.</li><li>Manage returns for defective products.</li><li>Conduct quarterly customer account reconciliations.</li><li>Perform inventory checks during visits to cover warehouses and shelves.</li></ul><b>Qualifications:</b><ul><li>Minimum High School degree.</li><li>1 to 2 years of experience in sales or a related field.</li></ul>We are committed to building a sustainable future through innovation and quality service.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provides patient care as delineated in granted privileges and in accordance with standards of care and Fakeeh Care policies and protocols. Documents all provided care as per Fakeeh care documentation policies and procedures Provides education and effective communication to patients. This shall be done in collaboration with the attending physician for in-patients. Performs or assists in performing medical/surgical procedures as delineated in granted privileges. Provides patients with requested medical reports in a timely manner and as per Fakeeh care format. Attends departmental meetings and scientific activities and contributes to the teaching and training of juniors. Develops a thorough understanding of Fakeeh Care policies and procedures and effectively participates in their execution. Educates patients and their families about health conditions, treatments and preventative measures. Other duties as assigned within the scope of responsibility and requirements of the job. All Fakeeh Care employees are responsible for continuous improvement, including: Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values. Actively contributing to continuous improvement initiatives, within the scope of the role. Adherence to safety protocols and proactively seeking to address any job-related safety concerns. Maintaining strict confidentiality of all sensitive information accessed or encountered during work. Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards. Completion of mandatory education as per the requirement, at least one month prior to expiration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must be able to clearly communicate with patients and their families, physicians and non-medical staff.</li><li>Microsoft computer skills.</li><li>Should have good organization skills and be able to work in high stress situations.</li><li>Completion of experience according to the regional health regulatory authority (as mentioned in education) within the field of specialty, in recognized medical centers.</li><li>Board / Fellowship / Master.</li><li>License for practice as per the regional health regulatory authority e.g. (SCFHS /DHA), BLS and advanced license if applicable.</li><li>Microsoft computer skills.</li><li>Should have good organization skills and be able to work in high stress situations.</li><li>Completion of experience according to the regional health regulatory authority (as mentioned in education) within the field of specialty, in recognized medical centers.</li><li>Completion of structured training in the field of specialty or subspecialty in a recognized medical center, and obtaining the highest clinical degree in that field of specialty that can be granted by that medical center.</li><li>License for practice as per the regional health regulatory authority e.g. (SCFHS /DHA), BLS and advanced license if applicable.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>The Signaling Engineer is responsible for ensuring the reliability, availability, and safety of railway signaling systems through effective maintenance strategies, fault analysis, and technical leadership. The role focuses on optimizing system performance in an operational railway environment.</p><p>Key Responsibilities</p><ul><li>Monitor and maintain signaling system performance.</li><li>L1&amp;L2 investigation of signaling failures and perform root cause analysis.</li><li>Perform and review maintenance procedures, checklists, and schedules.</li><li>Perform and supervise field maintenance activities.</li><li>Analyze system logs to identify faults.</li><li>Coordinate with traffic controller and maintenance teams during incidents and service disruptions.</li><li>Support emergency response and restoration activities (including shift/on-call if required).</li><li>Ensure compliance with safety standards, maintenance procedures, and regulatory requirements.</li><li>Identify improvement opportunities and propose technical solutions (modifications, upgrades).</li><li>Prepare technical reports, failure analysis reports, and performance dashboards.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in one of the following: Electrical Engineering Electronics Engineering Computer Engineering Railway Engineering (preferred)</li><li>Saudi National (must).</li></ul><p></p></section>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Recruit Lytix HR is seeking a <strong style="font-weight:700;">Customer Support Representative</strong> for a full-time, remote position based in Medina, Al Madinah. This role is designed for individuals with 0-1 years of experience who are committed to providing professional assistance and fostering positive customer experiences through timely communication and effective problem-solving. The successful candidate will be instrumental in responding to customer enquiries, providing accurate information, and supporting overall customer satisfaction goals.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Responsibilities</h3> <p style="margin:0 0 12px; ************;">The Customer Support Representative will perform a range of duties to ensure high-quality service delivery:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Respond to customer enquiries across various channels, including phone, email, chat, and online platforms.</li> <li style="margin:0 0 6px;">Provide accurate information regarding products, services, and operational processes.</li> <li style="margin:0 0 6px;">Efficiently and professionally resolve customer concerns.</li> <li style="margin:0 0 6px;">Document all customer interactions and maintain updated records.</li> <li style="margin:0 0 6px;">Escalate complex issues to appropriate internal teams when necessary.</li> <li style="margin:0 0 6px;">Maintain a positive, helpful, and empathetic communication style.</li> <li style="margin:0 0 6px;">Adhere to established customer service procedures and guidelines.</li> <li style="margin:0 0 6px;">Identify and suggest opportunities to enhance customer experiences.</li> <li style="margin:0 0 6px;">Manage multiple customer requests effectively and concurrently.</li> <li style="margin:0 0 6px;">Meet defined service quality and performance targets.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Attributes</h3> <p style="margin:0 0 12px; ************;">Candidates should possess the following skills and attributes:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Strong verbal and written communication skills.</li> <li style="margin:0 0 6px;">A customer-focused mindset with a commitment to service excellence.</li> <li style="margin:0 0 6px;">Ability to maintain professionalism and composure under pressure.</li> <li style="margin:0 0 6px;">Demonstrated problem-solving abilities.</li> <li style="margin:0 0 6px;">Comfortable using customer service software and various digital tools.</li> <li style="margin:0 0 6px;">Effective multitasking capabilities.</li> <li style="margin:0 0 6px;">Strong attention to detail in all interactions and documentation.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <p style="margin:0 0 12px; ************;">This is an entry-level position requiring 0-1 years of experience. The following qualifications are essential:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">High school diploma or equivalent is required.</li> <li style="margin:0 0 6px;">Previous experience in customer service, support, call centre, or administrative roles is preferred.</li> <li style="margin:0 0 6px;">Experience with CRM systems is considered an advantage.</li> <li style="margin:0 0 6px;">Entry-level applicants with strong communication skills are encouraged to apply.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; ************;">This is a remote, full-time position. Candidates must ensure they have a reliable internet connection and a suitable remote workspace to perform duties effectively.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Equal Opportunity Statement</h3> <p style="margin:0 0 12px; ************;">We are committed to providing a workplace built on respect, inclusion, and equal access to opportunities. We encourage applications from qualified individuals of all backgrounds and make hiring decisions based on skills, qualifications, experience, and business requirements. We do not discriminate against candidates based on any protected characteristic under applicable employment laws.</p>

<p>We are seeking a professional and customer-focused Reservation Agent to join our dynamic team in Madinah, Saudi Arabia. As a Reservation Agent, you will serve as the first point of contact for our guests, delivering exceptional service and ensuring a seamless booking experience. Your enthusiasm, attention to detail, and commitment to guest satisfaction will be instrumental in driving our business success while building lasting relationships with our clientele.</p><p>Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels with a friendly and helpful demeanor</p><p>Efficiently process accommodations bookings for diverse market segments, including leisure travelers, business clients, and group reservations</p><p>Accurately input and maintain all reservation information in our Property Management System while ensuring data integrity</p><p>Strategically upsell room types and complementary services to maximize revenue while genuinely addressing guest needs and preferences</p><p>Provide comprehensive information about our property, amenities, facilities, and local attractions in Madinah to enhance the guest experience</p><p>Collaborate seamlessly with front office, housekeeping, and other departments to ensure all guest requests and special requirements are fulfilled</p><p>Handle reservation modifications, cancellations, and special requests with a customer-centric approach and empathetic communication</p><p>Maintain current knowledge of room availability, pricing structures, promotional offers, and seasonal packages</p><p>Resolve guest concerns and complaints in a timely, professional, and solution-oriented manner</p><p>Contribute proactively to the continuous improvement of reservation processes and overall guest experience through feedback and innovative suggestions</p><p>Manage multiple tasks efficiently in a fast-paced environment while maintaining composure and organizational excellence</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent command of English with clear verbal and written communication skills</li><li>Professional telephone etiquette and strong interpersonal abilities</li><li>Proficiency with Property Management Systems (such as Opera) and Microsoft Office applications</li><li>Detail-oriented mindset with the ability to multitask effectively in a dynamic environment</li><li>Strong problem-solving capabilities and ability to make sound decisions independently</li><li>Flexible availability to work various shifts, including weekends and holidays as required</li><li>Customer-focused attitude with a genuine passion for delivering exceptional service</li><li>Proven ability to work collaboratively and supportively within a team environment</li><li>Strong organizational skills, time management abilities, and meticulous attention to detail</li><li>Knowledge of local Madinah attractions and cultural awareness is advantageous</li><li>Proficiency in additional languages beyond English is preferred</li><li>Demonstrated conflict resolution and guest service recovery experience</li><li>Ability to handle high call volumes and maintain composure under pressure</li></ul>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Opportunity</h3> <p style="margin:0 0 12px; ************;">King Faisal Specialist Hospital &amp; Research Centre in Medina is seeking a dedicated <strong style="font-weight:700;">Assistant Consultant, Orthopedics</strong> to join its medical team. This full-time position involves providing comprehensive medical care within the Orthopedics department and supervising junior medical staff, all in strict adherence to current medical staff bylaws, rules, regulations, and hospital policies.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Clinical Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Assist Consultants in providing patient care and management in Orthopedic Surgery, maintaining KFSH&amp;RC standards.</li> <li style="margin:0 0 6px;">Perform patient assessments, examinations, and compile detailed case histories to assist in diagnosis and management.</li> <li style="margin:0 0 6px;">Register thorough medical histories, conduct physical examinations, and formulate patient management plans for Consultant review.</li> <li style="margin:0 0 6px;">Record Consultant orders, progress notes, and other necessary documents for outpatients.</li> <li style="margin:0 0 6px;">Provide rotational on-call coverage for the specialty during evenings, nights, weekends, and public holidays.</li> <li style="margin:0 0 6px;">Prepare for and actively participate in Consultant and specialist ward rounds, accurately documenting findings in medical records.</li> <li style="margin:0 0 6px;">Follow up on investigation results for outpatients and modify treatment plans as clinically indicated.</li> <li style="margin:0 0 6px;">Attend specialty and outpatient clinics as required.</li> <li style="margin:0 0 6px;">Perform any other clinical responsibilities as assigned by the department.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Education and Supervision</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide orientation, bedside training, and supervision to interns, residents, and fellows as assigned.</li> <li style="margin:0 0 6px;">Participate in the educational activities and training programs offered by the Department.</li> <li style="margin:0 0 6px;">Contribute to self-and others’ education, training, and development as applicable.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Professional Development and Research</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Keep abreast of the latest techniques and developments in the field of Orthopedics, implementing them selectively to improve technical standards.</li> <li style="margin:0 0 6px;">Participate in national and international medical conferences to enhance knowledge and skills.</li> <li style="margin:0 0 6px;">Engage in clinical, basic, and translational research projects and publish papers in accordance with Research Advisory Council Policy.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Administrative Duties and Compliance</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Undertake administrative duties assigned by the Section Head or Chairman of the Department.</li> <li style="margin:0 0 6px;">Participate in all mandatory Departmental activities and serve on Departmental and Hospital committees as required.</li> <li style="margin:0 0 6px;">Assist the Department in developing and implementing techniques and practices to maximize resource utilization across KFSH&amp;RC.</li> <li style="margin:0 0 6px;">Abide by current hospital and medical staff bylaws, all relevant rules, regulations, and policies, staying updated on any changes.</li> <li style="margin:0 0 6px;">Follow all Hospital-related policies and procedures.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Refer to the approved Credentialing guidelines for Education.</li> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">two (2) years of training</strong> in a specialty or subspecialty, plus post-training experience, is required.</li> </ul>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">King Faisal Specialist Hospital &amp; Research Centre in Medina is seeking an <strong style="font-weight:700;">Assistant Consultant, Pediatric Critical Care</strong>. This full-time position is for a medical professional with <strong style="font-weight:700;">2-5 years of experience</strong>, responsible for assisting in the provision of medical care within the Pediatric Critical Care field. The role also involves supervising interns and residents, operating in strict accordance with current medical staff bylaws, rules, regulations, and the Hospital’s policies and procedures.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Primary Responsibilities</h3> <p style="margin:0 0 12px; ************;">The Assistant Consultant plays a crucial role in delivering comprehensive patient care and management in Pediatric Critical Care. This includes providing high-quality care across all aspects of the specialty, consistent with approved clinical privileges and the medical care standards established by the Hospital.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Duties</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Assist the Consultant in providing required patient care and management in Pediatric Critical Care, adhering to the Hospital’s standards of medical care.</li> <li style="margin:0 0 6px;">Deliver high-quality patient care in all aspects of Pediatric Critical Care according to approved clinical privileges.</li> <li style="margin:0 0 6px;">Provide consultations for inpatients and emergency room cases upon request, ensuring timely responses within prescribed timeframes outlined in Hospital policy.</li> <li style="margin:0 0 6px;">Ensure the timely completion, accuracy, and legibility of medical records.</li> <li style="margin:0 0 6px;">Provide on-call service, ensuring availability and response within the prescribed timeframe in accordance with Hospital policy.</li> <li style="margin:0 0 6px;">Conduct daily morning rounds to identify patients ready for discharge and ensure discharge orders are written 24 hours prior to discharge.</li> <li style="margin:0 0 6px;">Perform other clinical responsibilities related to the specialty as assigned.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Requirements</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Graduation from a medical school in good standing.</li> <li style="margin:0 0 6px;">Completion of the required period of postgraduate training in a specialty and/or subspecialty.</li> <li style="margin:0 0 6px;">Possession of Saudi/American Board or Canadian/UK certification, or an equivalent qualification as outlined by the Medical Staff Credentialing Committee.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Professional Development and Education</h3> <p style="margin:0 0 12px; ************;">The Assistant Consultant is expected to actively participate in the department’s educational activities and training programs. This includes providing orientation, bedside training, and supervision to interns, residents, and fellows as assigned. Maintaining and enhancing professional knowledge through continuing education requirements and participation in national and international medical conferences is also a key aspect of this role.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3> <p style="margin:0 0 12px; ************;">King Faisal Specialist Hospital &amp; Research Centre is dedicated to delivering exceptional patient care. Qualified candidates who meet the specified requirements are invited to apply for this full-time position in Medina.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Bupa Arabia is seeking a <strong style="font-weight:700;">Senior Executive Manager, Corporate Health Center Operations (Mega AC)</strong> to oversee the operations of its Corporate Health Centers. This full-time position, based in Yanbu and Medina, Al Madinah, Saudi Arabia, is responsible for ensuring the delivery of high-quality healthcare services, maintaining regulatory compliance, and aligning operations with corporate health and wellness objectives. The role involves managing clinic operations, optimizing workflows, and ensuring cost efficiency across multiple corporate locations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <p style="margin:0 0 12px; ************;">The Senior Executive Manager will be responsible for the comprehensive management of corporate health centers, focusing on operational excellence, quality assurance, stakeholder engagement, and financial stewardship. This includes developing and implementing operational procedures, ensuring compliance, fostering strong client relationships, and managing budgets to optimize service delivery and financial performance.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Management</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Oversee the daily operations of multiple in-house clinics across Mega account corporate locations.</li> <li style="margin:0 0 6px;">Develop and implement standard operating procedures (SOPs) to ensure efficiency and consistency in clinic operations.</li> <li style="margin:0 0 6px;">Monitor clinic performance, patient flow, and service delivery to continuously optimize operations.</li> <li style="margin:0 0 6px;">Ensure the availability of medical equipment, supplies, and medications through coordination with internal and external stakeholders.</li> <li style="margin:0 0 6px;">Ensure system readiness and provide all necessary requirements for system infrastructure and operational excellence.</li> <li style="margin:0 0 6px;">Collaborate with Marketing and Facility teams to ensure clinic readiness and optimal presentation.</li> <li style="margin:0 0 6px;">Conduct regular site visits to clinics to monitor operational workflows and identify any gaps for improvement.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Quality, Compliance, and Stakeholder Engagement</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Support the medical team in conducting regular audits to assess clinical quality, safety, and hygiene standards.</li> <li style="margin:0 0 6px;">Manage incident reporting processes and implement corrective actions to address compliance gaps effectively.</li> <li style="margin:0 0 6px;">Propose and implement proactive compliance measures to reduce risks and enhance overall safety within the health centers.</li> <li style="margin:0 0 6px;">Serve as the primary liaison between corporate clients and the clinic team, fostering strong relationships.</li> <li style="margin:0 0 6px;">Develop customized healthcare solutions tailored to meet the specific needs of corporate clients.</li> <li style="margin:0 0 6px;">Conduct regular meetings with HR and management teams of corporate clients to review health service performance.</li> <li style="margin:0 0 6px;">Address feedback, complaints, and service improvement requests from corporate clients, finalizing solutions with internal stakeholders.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Financial Oversight</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Develop and manage clinic budgets in collaboration with the finance team, ensuring cost efficiency without compromising care quality.</li> <li style="margin:0 0 6px;">Monitor expenses, revenue streams, and the overall financial performance of the clinics.</li> <li style="margin:0 0 6px;">Identify opportunities to optimize costs, including negotiating vendor contracts and supply agreements.</li> <li style="margin:0 0 6px;">Implement data-driven strategies to improve service utilization and ensure financial sustainability of the health centers.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3> <p style="margin:0 0 12px; ************;">The ideal candidate will possess <strong style="font-weight:700;">5-10 years of relevant experience</strong> in healthcare operations management, preferably within a corporate health or multi-clinic environment. This role requires a proven ability to manage complex operations, ensure compliance, and build strong relationships with corporate clients and internal teams. Strong leadership, financial acumen, and a commitment to high-quality healthcare delivery are essential.</p>

<p>We are seeking a professional and customer-focused Reservation Agent to join our dynamic team in Madinah, Saudi Arabia. As a Reservation Agent, you will serve as the first point of contact for our guests, delivering exceptional service and ensuring a seamless booking experience. Your enthusiasm, attention to detail, and commitment to guest satisfaction will be instrumental in driving our business success while building lasting relationships with our clientele. Respond promptly and professionally to all room reservation inquiries via phone, email, and other communication channels with a friendly and helpful demeanor Efficiently process accommodations bookings for diverse market segments, including leisure travelers, business clients, and group reservations Accurately input and maintain all reservation information in our Property Management System while ensuring data integrity Strategically upsell room types and complementary services to maximize revenue while genuinely addressing guest needs and preferences Provide comprehensive information about our property, amenities, facilities, and local attractions in Madinah to enhance the guest experience Collaborate seamlessly with front office, housekeeping, and other departments to ensure all guest requests and special requirements are fulfilled Handle reservation modifications, cancellations, and special requests with a customer-centric approach and empathetic communication Maintain current knowledge of room availability, pricing structures, promotional offers, and seasonal packages Resolve guest concerns and complaints in a timely, professional, and solution-oriented manner Contribute proactively to the continuous improvement of reservation processes and overall guest experience through feedback and innovative suggestions Manage multiple tasks efficiently in a fast-paced environment while maintaining composure and organizational excellence</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Excellent command of English with clear verbal and written communication skills</li><li>Professional telephone etiquette and strong interpersonal abilities</li><li>Proficiency with Property Management Systems (such as Opera) and Microsoft Office applications</li><li>Detail-oriented mindset with the ability to multitask effectively in a dynamic environment</li><li>Strong problem-solving capabilities and ability to make sound decisions independently</li><li>Flexible availability to work various shifts, including weekends and holidays as required</li><li>Customer-focused attitude with a genuine passion for delivering exceptional service</li><li>Proven ability to work collaboratively and supportively within a team environment</li><li>Strong organizational skills, time management abilities, and meticulous attention to detail</li><li>Knowledge of local Madinah attractions and cultural awareness is advantageous</li><li>Proficiency in additional languages beyond English is preferred</li><li>Demonstrated conflict resolution and guest service recovery experience</li><li>Ability to handle high call volumes and maintain composure under pressure</li><li>Prior experience working with Opera or a related system</li><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English, additional languages are a plus</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Performs clinical duties as per his / her assigned clinical privileges. Assesses his / her patients thoroughly (eg. clinical, socioeconomic, psychological and functional assessments) and documents patients' assessment in patients' medical records. Develops a plan of care for patients using an evidence-based approach and following standards of care, and documents the plan of care in patients medical record. Ensures that patients plan of care that is put by him/her is being implemented in a timely manner. Becomes the most responsible physician (MRP) for inpatients admitted under his / her name. For inpatients admitted under his / her name, develops discharge plan on day of admission and involves discharge-planning service as early as possible if warranted. Assesses inpatients that are admitted under his / her name at least once daily and ensures documentation of daily assessment and plan of care in daily progress notes using SOAP format. Responds to medical consultations in timely manner. Documents medical interventions that he / she performs on patients in a timely manner. Strictly follows Fakeeh care standards for documentation in medical records Responsible for timely completion and authentication of discharge summaries for patients admitted under his / her name. Also responsible for ensuring that indicated discharge instructions and education on take home medications is done prior to patients discharge. Attends to Fakeeh Health Care facility duties and responds to calls from the facility as per the departmental /section call schedule. Attends departmental and general staff meetings and contributes ideas for improving efficiency, productivity and patient satisfaction. Responsible for writing medical reports of his / her patients in a timely manner and as per Fakeeh care format Contributes to teaching rounds and teaching activities as requested by chairperson of medical department Educates patients and their families about health conditions, treatments and preventative measures. Other duties as assigned within the scope of responsibility and requirements of the job. All Fakeeh Care employees are responsible for continuous improvement, including: Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values. Actively contributing to continuous improvement initiatives, within the scope of the role. Adherence to safety protocols and proactively seeking to address any job-related safety concerns. Maintaining strict confidentiality of all sensitive information accessed or encountered during work. Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards. Completion of mandatory education as per the requirement, at least one month prior to expiration.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Must be able to clearly communicate with patients and their families, physicians and non-medical staff. Microsoft computer skills. Should have good organization skills and be able to work in high stress situations.</p><p>Completion of experience according to the regional health regulatory authority (as mentioned in education) within the field of specialty, in recognized medical centers.</p><p>Board / Fellowship.</p><p><br></p><p></p></section>

<p>Performs clinical duties as per his / her assigned clinical privileges. Assesses his / her patients thoroughly (eg. clinical, socioeconomic, psychological and functional assessments) and documents patients' assessment in patients' medical records. Develops a plan of care for patients using an evidence-based approach and following standards of care, and documents the plan of care in patients medical record. Ensures that patients plan of care that is put by him/her is being implemented in a timely manner. Becomes the most responsible physician (MRP) for inpatients admitted under his / her name. For inpatients admitted under his / her name, develops discharge plan on day of admission and involves discharge-planning service as early as possible if warranted. Assesses inpatients that are admitted under his / her name at least once daily and ensures documentation of daily assessment and plan of care in daily progress notes using SOAP format. Responds to medical consultations in timely manner. Documents medical interventions that he / she performs on patients in a timely manner. Strictly follows Fakeeh care standards for documentation in medical records Responsible for timely completion and authentication of discharge summaries for patients admitted under his / her name. Also responsible for ensuring that indicated discharge instructions and education on take home medications is done prior to patients discharge. Attends to Fakeeh Health Care facility duties and responds to calls from the facility as per the departmental /section call schedule. Attends departmental and general staff meetings and contributes ideas for improving efficiency, productivity and patient satisfaction. Responsible for writing medical reports of his / her patients in a timely manner and as per Fakeeh care format Contributes to teaching rounds and teaching activities as requested by chairperson of medical department Educates patients and their families about health conditions, treatments and preventative measures. Other duties as assigned within the scope of responsibility and requirements of the job. All Fakeeh Care employees are responsible for continuous improvement, including: Performing all duties and tasks in a manner that supports Fakeeh s Person-Centered care values. Actively contributing to continuous improvement initiatives, within the scope of the role. Adherence to safety protocols and proactively seeking to address any job-related safety concerns. Maintaining strict confidentiality of all sensitive information accessed or encountered during work. Adhering to and upholding Fakeeh Care s code of conduct, policies and ethical standards. Completion of mandatory education as per the requirement, at least one month prior to expiration.</p><p><strong>Desired Candidate Profile</strong></p><p>Must be able to clearly communicate with patients and their families, physicians and non-medical staff. Microsoft computer skills. Should have good organization skills and be able to work in high stress situations. Experience: Completion of experience according to the regional health regulatory authority (as mentioned in education) within the field of specialty, in recognized medical centers. Education: Board / Fellowship. Licenses / Certification: License for practice as per the regional health regulatory authority e.g. (SCFHS /DHA), BLS and advanced license if applicable.</p>

<div>Immediate hiring&nbsp;</div><div>As a marketer&nbsp;</div><div>Inside major sales outlets and discount centers,&nbsp;</div><div>To sell SIM cards and internet inside booths in the hypermarket&nbsp;<span >For telecommunications companies.&nbsp;</span></div><div>&nbsp;</div><div>Conditions:<br>At least one year of experience in marketing.&nbsp;<br>Internet access.<br>Transportation availability.</div><div><br></div><div><br></div><div>*Fixed salary 3000<br>*Commission 3000</div><div>&nbsp;</div><div>Holidays:&nbsp;</div><div>One day a week from Sunday to Wednesday&nbsp;</div><div>And on Thursday and Friday, work without holidays.</div>

<div>Immediate hiring</div><div>As a service provider</div><div>Inside major sales outlets and discount centers,</div><div>To sell SIM cards and internet inside booths in hypermarkets for telecommunications companies.</div><div>&nbsp;</div><div><br></div><div># Job Features:</div><div>Clear job ladder (promotions)</div><div>Training leading to employment</div><div>Progressive commissions</div><div>Continuous courses with accredited certificates</div><div>&nbsp;</div><div>Working hours:</div><div>One shift during the first month from 4 PM to 12 AM</div><div>&nbsp;</div><div>Holidays:</div><div>One day a week from Sunday to Wednesday</div><div>And on Thursday and Friday, work without holidays.</div><div><br ></div>

<div>Immediate hiring</div><div>As a service provider</div><div>Inside major retail outlets and discount centers,</div><div>To sell communication and internet SIM cards inside booths in the hypermarket</div><div>&nbsp;</div><div><br></div><div># Job Features:</div><div>Clear job ladder (promotions)</div><div>Training with guaranteed hiring</div><div>Progressive commissions</div><div>Continuous courses with accredited certificates</div><div>&nbsp;</div><div>Working hours:</div><div>One period during the first month from 4 PM to 12 AM</div><div>&nbsp;</div><div>Vacations:</div><div>One day a week from Sunday to Wednesday</div><div>And on Thursday and Friday, work without vacations.</div><div><br ></div>

<div>Immediate Hiring&nbsp;</div><div>As a service provider</div><div>Inside major retail outlets and discount centers,&nbsp;</div><div>To sell SIM cards and internet inside booths in hypermarkets&nbsp;<span >for telecommunications companies.&nbsp;</span></div><div>&nbsp;</div><div><br></div><div># Job Benefits:&nbsp;</div><div>Clear job ladder (promotions)&nbsp;</div><div>Training ending with employment&nbsp;</div><div>Progressive commissions&nbsp;</div><div>Continuous courses with accredited certificates&nbsp;</div><div>&nbsp;</div><div>Working hours:&nbsp;</div><div>One period during the first month from 4 PM to 12 AM&nbsp;</div><div>&nbsp;</div><div>Holidays:&nbsp;</div><div>One day a week from Sunday to Wednesday&nbsp;</div><div>And on Thursday and Friday there is no holiday.</div><div><br ></div>

<div>Immediate hiring&nbsp;</div><div>As a service provider</div><div>Inside major retail outlets and discount centers,&nbsp;</div><div>To sell SIM cards and internet inside booths in hypermarkets&nbsp;<span >for telecommunications companies.&nbsp;</span></div><div>&nbsp;</div><div><br></div><div># Job Benefits:&nbsp;</div><div>Clear career ladder (promotions)&nbsp;</div><div>Training leading to employment&nbsp;</div><div>Progressive commissions&nbsp;</div><div>Continuous training with accredited certificates&nbsp;</div><div>&nbsp;</div><div>Working hours:&nbsp;</div><div>One period during the first month from 4 PM to 12 AM&nbsp;</div><div>&nbsp;</div><div>Holidays:&nbsp;</div><div>One day a week from Sunday to Wednesday&nbsp;</div><div>And on Thursday and Friday, work without holidays.</div><div><br ></div>