Call Center Jobs - Makkah Saudi
52 Jobs Found
<h3 >About Alesayi Better Life and the Role</h3>
<p >Alesayi Better Life is seeking a full-time Electrical & Electronics Technician to join its Service & Maintenance team. This position is based in <strong >Jeddah, Makkah, Saudi Arabia</strong>, and is specifically designed for fresh graduates with 0-1 years of experience in a relevant technical field. The successful candidate will contribute to ensuring the optimal functioning of small home appliances through expert diagnosis and repair.</p> <h3 >Position Summary</h3>
<p >The Electrical & Electronics Technician will be responsible for the comprehensive diagnosis, testing, repair, and maintenance of various small home appliances and their associated electrical and electronic components. This role requires strict adherence to approved technical procedures, established safety standards, and product maintenance manuals to deliver high-quality service and ensure customer satisfaction.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Diagnose electrical and electronic faults in small home appliances and determine the appropriate repair method.</li>
<li >Inspect, test, dismantle, repair, and reassemble appliances safely and efficiently.</li>
<li >Repair small home appliances such as microwaves, blenders, electric kettles, vacuum cleaners, irons, coffee machines, and toasters.</li>
<li >Replace defective components, including motors, switches, thermostats, heating elements, PCBs, and other electrical/electronic parts.</li>
<li >Perform operational tests after repairs to ensure products are functioning properly and meet required performance standards.</li>
<li >Execute maintenance and repair activities within the required turnaround time and according to product specifications and service manuals.</li>
<li >Request required spare parts from the Spare Parts Department for product repairs.</li>
<li >Record spare parts used and document repair details in the company's system and/or service documents.</li>
<li >Communicate with Service Advisors, Supervisors, and Senior Technicians regarding repair status, technical issues, and any work-related obstacles.</li>
<li >Escalate complex technical issues to the Supervisor or Senior Technician when required.</li>
<li >Maintain a clean, organized, and safe workshop and service area.</li>
<li >Follow all company policies, technical procedures, and health and safety requirements.</li>
<li >For home-service assignments, collect customer payments when applicable and submit the collected amounts to the Service Center within the required timeframe.</li>
</ul> <h3 >Required Qualifications</h3>
<ul >
<li >Diploma or technical certificate in Electrical Engineering, Electronics, Electromechanical Engineering, or a related field.</li>
<li >0–1 years of relevant experience.</li>
<li >Basic knowledge of electrical and electronic components and troubleshooting.</li>
<li >Basic understanding of electrical safety and maintenance procedures.</li>
<li >Ability to read and follow technical manuals, wiring diagrams, and maintenance instructions.</li>
<li >Good problem-solving and troubleshooting skills.</li>
<li >Ability to work independently and as part of a team.</li>
<li >Willingness to learn and develop technical skills in home appliance repair and maintenance.</li>
</ul> <h3 >Preferred Skills and Attributes</h3>
<ul >
<li >Previous Co-op training, internship, or practical training in Electrical Engineering, Electronics, or a related field.</li>
<li >Familiarity with electrical testing equipment such as a multimeter.</li>
<li >Basic understanding of PCBs and electronic components.</li>
<li >Basic knowledge of electrical and electronic troubleshooting.</li>
<li >Good attention to detail and commitment to quality.</li>
<li >Good communication and interpersonal skills.</li>
</ul> <h3 >Work Setting</h3>
<p >This role primarily operates within a service center environment and may also involve field-service assignments, requiring flexibility to work in various settings. The Electrical & Electronics Technician will be an integral part of a dedicated Service & Maintenance team, contributing to the efficient operation of the department.</p>
<p>Reporting to Assistant Swiss Service Manager, responsibilities and essential job functions include but are not limited to the following:</p><p>Provide and dispatch immediate actions to all guest concerns.</p><p>Ensure follow-up of action is completed with-in the quoted time.</p><p>Work with related departments to ensure efficiency in meeting guests needs.</p><p>Promotes hotel services and amenities to encourage an exceptional resort experience.</p><p>Work in a non-supervised environment and take ownership for independent decisions made in the best interest of the guest s experience.</p><p>Able to contribute to a team environment by assisting co-workers in all departments related to the call center.</p><p>And ensuring the attention to detail is recorded with each guest s issue.</p><p>Handling all wakeup call requests 24/7</p><p>Handling emergency call s and calling the hotel doctor when needed 24/7</p><p><strong>Desired Candidate Profile</strong></p><p>Tamayyaz Program is for Saudi Nationals Only.</p><p>Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience.</p><p>Basic English skills are a must.</p><p>Strong passion for the Hospitality Field.</p><p>Excellent interpersonal and communication skills.</p><p>Is a team player that contributes to and proactively assists co-workers.</p>
<p>Reporting to Assistant Swiss Service Manager, responsibilities and essential job functions include but are not limited to the following:</p><ul><li>Provide and dispatch immediate actions to all guest concerns.</li><li>Ensure follow-up of action is completed with-in the quoted time.</li><li>Work with related departments to ensure efficiency in meeting guests needs.</li><li>Promotes hotel services and amenities to encourage an exceptional resort experience.</li><li>Work in a non-supervised environment and take ownership for independent decisions made in the best interest of the guest s experience.</li><li>Able to contribute to a team environment by assisting co-workers in all departments related to the call center. And ensuring the attention to detail is recorded with each guest s issue.</li><li>Handling all wakeup call requests 24/7</li><li>Handling emergency call s and calling the hotel doctor when needed 24/7</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Tamayyaz Program is for Saudi Nationals Only. Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience. Basic English skills are a must. Strong passion for the Hospitality Field. Excellent interpersonal and communication skills. Is a team player that contributes to and proactively assists co-workers.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">2P Perfect Presentation is seeking a <strong style="font-weight:700;">Senior Quality Assurance Specialist</strong> to join its team. This full-time position is based in the Makkah region, with opportunities in both Jeddah and Makkah cities. The role focuses on leading quality assurance initiatives within the Contact Center environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The Senior Quality Assurance Specialist will be responsible for monitoring and evaluating customer interactions to ensure compliance with established quality standards. This role involves driving continuous improvement initiatives and providing essential coaching and guidance to quality analysts, team leaders, and customer service teams. The primary objective is to enhance overall service excellence across the Contact Center operations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Lead and oversee quality assurance activities for inbound and outbound calls, emails, and chat interactions.</li>
<li style="margin:0 0 6px;">Develop, maintain, and improve quality monitoring frameworks, scorecards, and evaluation criteria.</li>
<li style="margin:0 0 6px;">Monitor customer interactions to ensure compliance with company policies, procedures, client requirements, and regulatory standards.</li>
<li style="margin:0 0 6px;">Conduct calibration sessions with quality analysts, team leaders, and operations to ensure consistent and fair evaluations.</li>
<li style="margin:0 0 6px;">Analyze quality trends, identify root causes of recurring issues, and recommend corrective and preventive actions.</li>
<li style="margin:0 0 6px;">Provide detailed feedback, coaching, and performance improvement recommendations to agents, team leaders, and quality analysts.</li>
<li style="margin:0 0 6px;">Prepare and present quality performance reports, dashboards, and actionable insights to management.</li>
<li style="margin:0 0 6px;">Collaborate with Operations, Training, and Workforce Management teams to implement quality improvement initiatives.</li>
<li style="margin:0 0 6px;">Support process optimization and customer experience enhancement projects.</li>
<li style="margin:0 0 6px;">Ensure quality KPIs and service standards are consistently achieved and continuously improved.</li>
<li style="margin:0 0 6px;">Mentor junior Quality Analysts and support their professional development.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor's degree in Business Administration or a related field, or equivalent experience.</li>
<li style="margin:0 0 6px;">0-1 year of experience in a relevant field.</li>
<li style="margin:0 0 6px;">Experience in coaching, calibration sessions, and continuous improvement initiatives.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Knowledge</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Strong knowledge of contact center KPIs, quality assurance methodologies, customer service standards, and performance management.</li>
<li style="margin:0 0 6px;">Experience using call monitoring, quality management, and reporting tools.</li>
<li style="margin:0 0 6px;">Advanced proficiency in Microsoft Excel and reporting tools.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This is a full-time position located within the Makkah region, with primary work locations in Jeddah and Makkah. The role involves working within a Contact Center setting, collaborating with various operational and support teams.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>1. Responsible for entering OPD doctors schedules in the system. 2. Reviews the daily Outpatient Clinic schedule to ensure accuracy and availability. 3. Responsible for applying cancellation, sick leave, or any changes in the outpatient clinic schedule sheet provided by the Outpatient Director or sent through internal mail. 4. Checks physicians leaves to ensure that clinics are closed during the period of their absence. 5. Informs the Medical Records unit if there s any duplication in the Medical Record. 6. Performs all call center functions to cover any shortage in the OPD bookings. 7. Responds to customers inquiries and complaints accurately and within a certain time frame. 8. Coordinates with medical staff and other departments to ensure that all scheduling conflicts or issues are resolved promptly. 9. Monitors and tracks patient appointments to ensure efficient clinic flow and minimize patient waiting times. 10. Assists patients with appointment rescheduling or cancellations, providing alternative options if needed. 11. Provides support to patients and families by giving clear directions to the OPD facilities and assisting with any appointment-related questions. 12. Other duties as assigned within the scope of the job.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong communication skills.</li><li>Excellent customer service skills.</li><li>Ability to handle a high volume of calls or inquiries in a timely and efficient manner.</li></ul><p></p></section>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">CoorB is seeking a <strong style="font-weight:700;">Firewall Engineer</strong> for a contract position based in Jiddah, Makkah, Saudi Arabia. This role is central to managing and securing the organization's network perimeter and requires candidates with 5-10 years of specialized experience in firewall engineering.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Function and Impact</h3>
<p style="margin:0 0 12px; ************;">The Firewall Engineer will be responsible for the design, deployment, administration, and support of the organization’s enterprise firewall and perimeter security infrastructure. A key objective is to ensure secure, segmented, and policy-compliant traffic flow across data center, campus, remote-access, and hybrid environments. The role also involves active support for security operations, change management processes, incident response, and the continuous improvement of firewall controls.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Manage firewall rule bases, security policies, NAT configurations, application control, and URL filtering in line with approved security standards and change management processes.</li>
<li style="margin:0 0 6px;">Configure, maintain, and troubleshoot site-to-site and remote-access VPN solutions to ensure secure connectivity for users, partners, and business systems.</li>
<li style="margin:0 0 6px;">Monitor firewall performance, traffic flows, and security events to identify anomalies, policy violations, and potential threats.</li>
<li style="margin:0 0 6px;">Perform traffic analysis, root-cause investigation, and troubleshooting for firewall, VPN, and perimeter security incidents.</li>
<li style="margin:0 0 6px;">Support incident response activities by providing firewall logs, analysis, containment actions, and remediation recommendations.</li>
<li style="margin:0 0 6px;">Harden firewall configurations and remediate vulnerabilities identified through security scans, audits, assessments, and internal reviews.</li>
<li style="margin:0 0 6px;">Maintain firmware, patches, signatures, and configuration backups to ensure platform stability, security, and compliance.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Engagement and Documentation</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Review firewall rule requests for accuracy, necessity, risk, and compliance before implementation.</li>
<li style="margin:0 0 6px;">Maintain up-to-date technical documentation, network/security diagrams, standard operating procedures, and change records.</li>
<li style="margin:0 0 6px;">Participate in planned maintenance windows, on-call support, disaster recovery activities, and security infrastructure projects as required.</li>
<li style="margin:0 0 6px;">Collaborate with network, infrastructure, cloud, application, and security teams to support secure architecture and connectivity requirements.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Experience Requirements</h3>
<p style="margin:0 0 12px; ************;">Candidates for the Firewall Engineer position should possess <strong style="font-weight:700;">5 to 10 years of experience</strong> in a dedicated firewall engineering, network security, or a closely related role. This experience should encompass the design, deployment, administration, and support of enterprise-level firewall and perimeter security solutions.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Arrangement</h3>
<p style="margin:0 0 12px; ************;">This is a contract position located in Jiddah, Makkah, Saudi Arabia. The salary for this role will be discussed during the interview process.</p>
<p>We are seeking a professional, service-oriented, and proactive Guest One Touch Service Agent to join our team in Makkah, Saudi Arabia. As the primary point of contact for guests, you will provide exceptional customer service by handling all guest requests through a single point of contact, ensuring prompt resolution and creating memorable guest experiences. You will coordinate with all hotel departments to deliver seamless service while maintaining the highest standards of hospitality.</p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary point of contact for all guest requests, inquiries, and service needs via telephone, email, or other communication channels.</li><li>Respond promptly and professionally to guest requests, ensuring timely follow-up and resolution.</li><li>Coordinate with Housekeeping, Engineering, Front Office, Food & Beverage, Security, and other departments to fulfill guest requests efficiently.</li><li>Record, track, and monitor all guest requests using the hotel's service optimization or guest request management system.</li><li>Handle wake-up calls, restaurant reservations, transportation requests, and other concierge-related services as required.</li><li>Provide accurate information about hotel facilities, services, operating hours, local attractions, and transportation.</li><li>Resolve guest complaints and service recovery situations professionally, escalating issues when necessary.</li><li>Maintain detailed and accurate records of guest interactions and requests.</li><li>Monitor service response times and ensure all guest requests are completed within established service standards.</li><li>Promote hotel facilities, restaurants, spa, and other services to enhance the guest experience and maximize revenue opportunities.</li><li>Ensure compliance with hotel policies, brand standards, and guest service procedures.</li><li>Maintain confidentiality of guest information and adhere to data privacy requirements.</li><li>Participate in departmental meetings and training programs to continuously improve product knowledge and service delivery.</li><li>Perform any other duties assigned by management that support the smooth operation of the hotel.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Diploma or Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field preferred.</p><p>Previous experience in a luxury hotel, Front Office, Guest Services, Call Center, or One Touch Service environment is preferred.</p><p>Excellent verbal and written communication skills in English; Arabic language skills are an advantage.</p><p>Strong customer service orientation with a passion for delivering exceptional guest experiences.</p><p>Excellent telephone etiquette and interpersonal skills.</p><p>Ability to multitask and prioritize requests in a fast-paced environment.</p><p>Strong problem-solving and conflict-resolution abilities.</p><p>Proficiency in Microsoft Office and hotel Property Management Systems (PMS); experience with guest request management systems is an advantage.</p><p>Ability to work flexible shifts, including evenings, weekends, and public holidays.</p><p>Professional appearance and positive attitude with strong attention to detail.</p><p>Ability to work effectively both independently and as part of a team.</p>
<h3 >About the Polysomnography Technologist II Role</h3>
<p >King Faisal Specialist Hospital and Research Center (KFSHRC) is seeking a <strong >Polysomnography Technologist II</strong> to join its dedicated team in Jeddah, Makkah, Saudi Arabia. This full-time position requires 2-5 years of relevant experience and focuses on providing specialized expertise in sleep studies and procedures to support comprehensive patient care.</p> <h3 >About King Faisal Specialist Hospital and Research Center</h3>
<p >King Faisal Specialist Hospital and Research Center (KFSHRC) operates branches in Riyadh, Jeddah, and Madinah, striving to be the specialized healthcare provider of choice. KFSHRC is committed to serving society with the highest level of healthcare and an exceptional patient experience within an integrated education and research environment. The institution upholds core values including <strong >accountability, safety, patient-centricity, excellence, collaboration, and transparency</strong>.</p> <h3 >Role Overview</h3>
<p >The Polysomnography Technologist II plays a crucial role in the diagnosis and management of sleep disorders. This position involves applying advanced technological expertise to conduct sleep studies and perform various sleep procedures, contributing directly to the comprehensive evaluation and treatment plans for patients.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Provide specialized technology expertise in the execution of sleep studies.</li>
<li >Perform polysomnography procedures to gather data essential for the diagnosis of sleep disorders.</li>
<li >Support the comprehensive evaluation and treatment processes for patients experiencing sleep-related conditions.</li>
</ul> <h3 >Qualifications and Requirements</h3>
<p >Candidates for the Polysomnography Technologist II position must meet the following qualifications:</p>
<ul >
<li >Successful completion of an accredited Polysomnography program with documented proficiency.</li>
<li >Possession of a current <strong >Certificate of Basic Life Support (BLS)</strong>.</li>
<li >A minimum of 2 to 5 years of professional experience in polysomnography or a closely related field.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This is a <strong >full-time</strong> position located at King Faisal Specialist Hospital and Research Center in Jeddah, Makkah, Saudi Arabia. The role offers an opportunity to contribute to advanced healthcare services within a leading medical institution known for its commitment to patient care, education, and research.</p>
<b>Join our team at Power Center!</b><br><br>As a Technician, you will play a crucial role in maintaining our electrical power equipment and systems. This position will require you to:<br><ul><li>Inspect equipment and systems to identify any issues.</li><li>Develop and implement preventative maintenance procedures.</li><li>Plan and schedule repairs effectively.</li><li>Perform general maintenance tasks to ensure operational efficiency.</li><li>Maintain inventory records for equipment and supplies.</li></ul><br><b>Qualifications:</b><br>We are seeking candidates with a Diploma in Electrical Power. While no prior experience is required, a basic electrical background is preferred.<br><br><b>Key Competencies:</b><br>You should possess the following skills:<br><ul><li>Good communication and interpersonal abilities.</li><li>Capability to install, repair, service, test, and troubleshoot equipment.</li><li>Flexibility to work changing hours and manage time effectively.</li><li>A strong working knowledge of necessary equipment.</li><li>Independence in performing tasks without much supervision.</li><li>Physical ability to handle equipment, including bending and lifting.</li></ul><br>This vacancy is <b>only for Saudis</b>.
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Product Specialist Neuroscience at AbbVie</h3>
<p style="margin:0 0 12px; ************;">AbbVie is seeking a <strong style="font-weight:700;">Product Specialist Neuroscience</strong> to join its team in Jeddah, Makkah, Saudi Arabia. This full-time role is designed for individuals with 0-1 years of experience, offering an opportunity to contribute to the company's mission of delivering innovative medicines and solutions. The specialist will play a foundational role in supporting healthcare provider interactions within the neuroscience therapeutic area.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Responsibilities</h3>
<p style="margin:0 0 12px; ************;">The Product Specialist will be responsible for supporting key activities related to healthcare provider engagement and market understanding:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Support the management of relationships with healthcare providers.</li>
<li style="margin:0 0 6px;">Assist with pre-call planning, call preparation, and post-call documentation.</li>
<li style="margin:0 0 6px;">Help share approved product and clinical information with healthcare providers and their staff.</li>
<li style="margin:0 0 6px;">Support the handling of basic questions and concerns during interactions.</li>
<li style="margin:0 0 6px;">Assist in identifying and tracking market and customer insights.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Territory Management and Team Collaboration</h3>
<p style="margin:0 0 12px; ************;">This role involves active participation in territory management and collaboration with the broader team:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Help review reports and field information relevant to the assigned territory.</li>
<li style="margin:0 0 6px;">Assist in planning visits to key healthcare providers.</li>
<li style="margin:0 0 6px;">Support call planning, tracking, and administrative tasks.</li>
<li style="margin:0 0 6px;">Collaborate with the district team and other field roles to support business needs effectively.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Professional Development and Learning</h3>
<p style="margin:0 0 12px; ************;">The Product Specialist will engage in continuous learning and development to enhance their expertise:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Build comprehensive knowledge of the disease area, product portfolio, market dynamics, and competitors.</li>
<li style="margin:0 0 6px;">Learn best practices from experienced team members.</li>
<li style="margin:0 0 6px;">Develop essential skills to prepare for future career opportunities within AbbVie.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience and Compliance</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of 0-1 years of relevant professional experience is required for this position.</li>
<li style="margin:0 0 6px;">Commitment to learning and adhering to all AbbVie compliance standards and company guidelines is essential.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About AbbVie</h3>
<p style="margin:0 0 12px; ************;">AbbVie is dedicated to discovering and delivering innovative medicines and solutions that address serious health issues today and the medical challenges of tomorrow. The company strives to make a remarkable impact on people's lives across several key therapeutic areas, including immunology, oncology, and neuroscience, in addition to products and services within its Allergan Aesthetics portfolio.</p>
An automotive electrical technician and troubleshooting is required.<br>A car service center in the Kingdom of Saudi Arabia announces its need for:<br>Job Title<br>Automotive Electrical Technician and Troubleshooting<br>Tasks<br>Diagnosing electrical and electronic faults.<br>Testing and programming ECU control units.<br>Dealing with professional diagnostic devices.<br>Repairing CAN Bus faults and electronic networks.<br>Testing and repairing sensors and electrical harnesses.<br>Executing work with high quality and adhering to delivery deadlines.
Senior Sales Account Manager Enterprise Infrastructure & Data Center Solutions
Information Technology
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Etesalat Innovations is seeking a <strong style="font-weight:700;">Senior Sales Account Manager</strong> specializing in Enterprise Infrastructure & Data Center Solutions. This full-time position is based in Jeddah, Makkah, Saudi Arabia. The role is central to driving business growth by developing strategic accounts and leading the sales cycle for significant IT infrastructure and systems integration projects.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Scope</h3>
<p style="margin:0 0 12px; ************;">The primary purpose of this role is to expand Etesalat Innovations' market presence within enterprise and public sectors. The Senior Sales Account Manager will be responsible for building a robust sales pipeline and securing large-scale projects. This involves owning the entire sales lifecycle, from initial opportunity identification through to contract award and seamless handover to the delivery teams.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Develop and manage a healthy sales pipeline specifically for enterprise infrastructure solutions.</li>
<li style="margin:0 0 6px;">Identify and secure new business opportunities across both enterprise and government sectors.</li>
<li style="margin:0 0 6px;">Manage strategic customer accounts and cultivate long-term executive relationships with key stakeholders such as CIOs, CTOs, CISOs, and procurement teams.</li>
<li style="margin:0 0 6px;">Lead the complete sales lifecycle, encompassing qualification, comprehensive proposal development, negotiation, contract closure, and project handover.</li>
<li style="margin:0 0 6px;">Work closely with presales, solution architects, vendors, legal, finance, delivery, and project teams to ensure cohesive solution delivery.</li>
<li style="margin:0 0 6px;">Position Etesalat Innovations as a trusted technology partner, emphasizing integrated solutions over mere product reselling.</li>
<li style="margin:0 0 6px;">Maintain accuracy in CRM systems, manage sales forecasting, ensure commercial governance, and prioritize customer satisfaction.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Solutions Portfolio</h3>
<p style="margin:0 0 12px; ************;">The successful candidate will be responsible for selling integrated solutions that cover a broad range of IT infrastructure and services, including:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Enterprise Networking</li>
<li style="margin:0 0 6px;">Cybersecurity</li>
<li style="margin:0 0 6px;">Data Center Infrastructure</li>
<li style="margin:0 0 6px;">Compute, Storage & Virtualization</li>
<li style="margin:0 0 6px;">Systems Integration</li>
<li style="margin:0 0 6px;">Professional & Managed Services</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Strategic Impact and Collaboration</h3>
<p style="margin:0 0 12px; ************;">This role directly impacts Etesalat Innovations' strategic growth by owning key customer accounts and leading major technology pursuits. The Senior Sales Account Manager will influence commercial decisions and contribute significantly to the company's expansion in Enterprise Infrastructure, Cybersecurity, Networking, and Systems Integration. Effective collaboration with various internal and external teams is essential to achieving these objectives.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Requirements</h3>
<p style="margin:0 0 12px; ************;">Candidates should possess <strong style="font-weight:700;">5 to 10 years of experience</strong> in sales account management, specifically within enterprise infrastructure and data center solutions. A proven track record of developing strategic accounts, building sales pipelines, and closing large IT projects is required for this full-time position.</p>
<p>Contribute in developing and Implementing strategies designed to maximize the return on investment through increase sales and profit margin as well as optimize inventory whilst developing, implementing and monitoring financial plans.</p><p><strong>Accountabilities</strong></p><ul><li><strong>Demand & Inventory:</strong> Review and approve the core replenishment parameters for all business sectors based on the business approved inventory targets, store readiness status and warehouse capacity to maintain the inventory value, the shelf availability, store sales and store readiness.</li><li>Monitor the development of annual DC order plans (lines/ Units / Value) per DC, considering periodic events (Ramadan, seasonal promotions, etc.) to ensure having better manpower planning, smooth DC s operation and optimized operation cost in an efficient manner to drive corporate sales targets.</li><li>Analyze and update division replenishment parameters based on the review of the check points and feedbacks for the Nahdi store inventory through the analysis of many factors (historical and forecasted sales, store space and store class etc) to ensure store readiness, shelf availability, and distribution center capacity and store inventory target and quality.</li><li>Respond, review, and quantify replenishment activities and requests (promotion, supplier activities, commercial activities, sales requests, display etc.) received from different stakeholders and update the division replenishment parameters accordingly to ensure store readiness, shelf availability, and distribution center capacity and store inventory target and quality.</li><li>Report any discrepancies, areas of improvements and recommendations in regard to replenishment parameters, Service Level Agreements (SLAs) and processes to stakeholders to ensure operations enhancement.</li><li>Participate in the periodic business review meetings with the concerned stakeholders through the preparation of the presentations, analysis, and recommended actions in order to present the divisions replenishment performance.</li><li>Conduct field visits to stores and the distribution centers based on visits schedule in order to validate the replenishment parameters, to enhance the communication and gather feedback to develop the corrective actions.</li><li>Participate in setting strategic Supply Chain plans/projects/initiatives through collaborating with supply chain & leaders to ensure healthy business growth and sustainability.</li><li>Identify the assigned division shelf availability gaps, store readiness, distribution center capacity and store inventory through analysis.</li><li><strong>Sales Forecast & Replenishment Plan:</strong> Develop and communicate the sales forecast and replenishment plan (on SKU & Store level) through the application of the commercial inputs (if any) and the analysis of the actual historical sales to ensure presentable forecasted demand which is the base for calculating the shelf availability buying plans and activities.</li><li>Identify the assigned division shelf availability gaps, store readiness, distribution center capacity and store inventory through the analysis and communicate to the concerned stakeholders accordingly in order to implement the appropriate corrective action.</li><li><strong>Seasonal Plan:</strong> Review & approve the seasonal plan through the review of the seasonal/promotional business operation and financial impacts in order to achieve the business targets.</li><li><strong>Private Label</strong> Execute the overseas orders and logistics activities inclusive of managing the forwarding companies as well as the customs clearance.</li><li>Responsible of Private Label DC availability and Inventory level.</li><li>Ensure high shelf availability to achieve the agreed target.</li><li><strong>Receiving Planning</strong> Ensure proper planning of Inbound receiving in compliance with the DC receiving and storage capacity and in alignment with inventory target.</li><li>Develop and maintain the monitoring tools as well as the KPIs between Nahdi and Suppliers in regards of the delivery performance.</li><li>Ensure proper handling of invoices to be submitted to finance and closed as per the agreed cycle.</li><li>Mitigate risks related to profit loss due changes in the marketplace, external and governmental changes and give the business alternatives to compensate.</li><li>participate in the development of the Standard Operations Procedures (SOPs), Service Level Agreements (SLAs) and the automation of the Commercial Scorecards, Dashboards, and reports through the collaboration with the concerned departments as the IT division to ensure the standardization, efficiency, timely and accuracy.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Education BSc Degree</p><p>Experience 1 -2 year in retail managerial level</p><p>Computer Skills MS Office Suite</p><p>Languages English Arabic</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">iSolution is seeking a <strong style="font-weight:700;">Cloud Security Engineer (L2)</strong> to join its Managed Services team. This part-time position is based in <strong style="font-weight:700;">Jeddah, Makkah, Saudi Arabia</strong>. The successful candidate will be responsible for leading security operations within enterprise Google Cloud environments, focusing on securing customer workloads and enhancing their overall security posture.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3>
<p style="margin:0 0 12px; ************;">The Cloud Security Engineer will play a critical role in managing and improving the security landscape for iSolution’s clients. This involves proactive security measures, incident response, and continuous optimization of cloud security controls. The role requires a professional with a strong understanding of Google Cloud security services and operations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Monitor and investigate security events across various customer environments.</li>
<li style="margin:0 0 6px;">Operate and administer Google SecOps (Chronicle) effectively.</li>
<li style="margin:0 0 6px;">Manage Google Security Command Center (SCC) configurations and alerts.</li>
<li style="margin:0 0 6px;">Perform threat hunting activities and lead incident response efforts.</li>
<li style="margin:0 0 6px;">Conduct vulnerability assessments and comprehensive security reviews.</li>
<li style="margin:0 0 6px;">Implement cloud security best practices and hardening recommendations.</li>
<li style="margin:0 0 6px;">Review Identity and Access Management (IAM) policies and other security controls.</li>
<li style="margin:0 0 6px;">Configure Cloud Armor, Cloud Audit Logs, Secret Manager, Cloud KMS, and Organization Policies.</li>
<li style="margin:0 0 6px;">Produce detailed security reports and provide actionable recommendations.</li>
<li style="margin:0 0 6px;">Support compliance initiatives, including ISO 27001, CIS Benchmarks, and NIST frameworks.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Experience and Qualifications</h3>
<p style="margin:0 0 12px; ************;">Candidates for this position should possess <strong style="font-weight:700;">5 to 10 years of experience</strong> in cloud security engineering, with a specific focus on Google Cloud environments. A proven track record in security operations, incident response, and implementing cloud security best practices is essential. Familiarity with Google SecOps (Chronicle) and Google Security Command Center (SCC) is required, alongside experience with various Google Cloud security services.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Arrangement and Location</h3>
<p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">part-time</strong> role, offering flexibility while contributing to critical security operations. The position is based in <strong style="font-weight:700;">Jeddah, Makkah, Saudi Arabia</strong>.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Join iSolution</h3>
<p style="margin:0 0 12px; ************;">If you are a dedicated Cloud Security Engineer with expertise in Google Cloud and a commitment to enhancing enterprise security, we invite you to consider this opportunity with iSolution.</p>
<b>Join Ninja’s Fresh Supply Chain Team as a Quality Officer!</b><br>We're on the lookout for a detail-oriented and proactive Quality Officer to ensure the highest standards of product quality and food safety compliance in our Distribution Center. At Ninja, we pride ourselves on delivering exceptional service with speed and reliability.<br><br><b>Key Responsibilities:</b><ul><li>Conduct receiving inspections for inbound products based on approved quality standards and sampling plans.</li><li>Monitor product quality, freshness, temperature, and storage conditions across operational areas.</li><li>Document rejection cases and maintain accurate quality documentation and inspection reports.</li><li>Ensure proper FIFO / FEFO implementation and monitor stock aging to minimize waste.</li><li>Inspect sorting, grading, repacking, and handling activities to ensure operational compliance.</li><li>Monitor food safety practices, hygiene standards, and PPE compliance within the Distribution Center.</li><li>Report quality issues, operational risks, and recurring observations to management for corrective action.</li></ul><br><b>Requirements:</b><ul><li>Bachelor's Degree or Diploma in Food Science, Agriculture, Microbiology, or a related field.</li><li>Experience in quality control, fresh produce, food industry, or supply chain operations.</li><li>Solid understanding of food safety standards and hygiene practices.</li><li>Knowledge of inspection procedures and sampling methods.</li><li>Strong attention to detail with the ability to identify defects and quality deviations.</li><li>Good communication, reporting, and teamwork skills.</li><li>HACCP and Food Safety knowledge/certifications are preferred.</li></ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Salt is seeking an experienced <strong style="font-weight:700;">Informatica Data Lakehouse Platform Administrator & Support Engineer</strong> for a contract position in Jeddah, Makkah. This hands-on role involves comprehensive support for a modern Data Warehouse and Cloudera Data Lakehouse ecosystem, with a focus on Informatica BDM/DEI, PowerExchange CDC, Axon, Spark, and Oracle technologies.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Administer and support Informatica BDM / DEI environments, services, and configurations.</li>
<li style="margin:0 0 6px;">Monitor and support ETL workflows, mappings, and batch data pipelines.</li>
<li style="margin:0 0 6px;">Troubleshoot failures, reruns, performance issues, and SLA-related incidents.</li>
<li style="margin:0 0 6px;">Support Informatica PowerExchange / CDC pipelines, including capture, apply, latency, and data consistency issues.</li>
<li style="margin:0 0 6px;">Administer and support Informatica Axon, including metadata, data lineage, and business glossary.</li>
<li style="margin:0 0 6px;">Support Spark-based ETL processing and troubleshoot runtime, memory, and performance issues.</li>
<li style="margin:0 0 6px;">Monitor Informatica services and runtime environments, including Tomcat and Spark.</li>
<li style="margin:0 0 6px;">Support Oracle metadata repositories, including connectivity, performance, storage, backup, and maintenance.</li>
<li style="margin:0 0 6px;">Provide L1/L2 production support, incident management, and root-cause analysis.</li>
<li style="margin:0 0 6px;">Support deployments, releases, production cutovers, and environment maintenance.</li>
<li style="margin:0 0 6px;">Contribute to platform upgrades, patching, and ongoing optimisation.</li>
<li style="margin:0 0 6px;">Develop and maintain runbooks, SOPs, monitoring dashboards, and operational documentation.</li>
<li style="margin:0 0 6px;">Automate routine monitoring, alerting, and administration activities where possible.</li>
<li style="margin:0 0 6px;">Participate in 24/7 support, on-call, and shift-based operations.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Technology Environment</h3>
<p style="margin:0 0 12px; ************;">The role involves working with the following technologies and architectural components:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Informatica:</strong> BDM / DEI</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">CDC:</strong> Informatica PowerExchange</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Data Governance:</strong> Informatica Axon</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Big Data / Runtime:</strong> Spark, Cloudera, Tomcat</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Database:</strong> Oracle</li>
<li style="margin:0 0 6px;"><strong style="font-weight:700;">Architecture:</strong> Data Warehouse + Data Lakehouse</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Candidate Profile</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">5-8 years of experience working with Informatica platforms in administration, engineering, or production support.</li>
<li style="margin:0 0 6px;">Strong hands-on experience with Informatica BDM / DEI.</li>
<li style="margin:0 0 6px;">Strong experience with Informatica PowerExchange and CDC.</li>
<li style="margin:0 0 6px;">Experience supporting Informatica Axon and data governance/metadata environments.</li>
<li style="margin:0 0 6px;">Good understanding of Spark-based ETL processing.</li>
<li style="margin:0 0 6px;">Experience working with Cloudera / Data Lakehouse environments.</li>
<li style="margin:0 0 6px;">Strong Oracle database and Informatica repository knowledge.</li>
<li style="margin:0 0 6px;">Proven experience troubleshooting production data platforms and resolving performance issues.</li>
<li style="margin:0 0 6px;">Experience working within SLA-driven, 24/7 production environments.</li>
<li style="margin:0 0 6px;">Strong understanding of incident management, root-cause analysis (RCA), deployments, and change management.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Context</h3>
<p style="margin:0 0 12px; ************;">This is a contract position based in Jeddah, Makkah, operating within a large-scale enterprise data environment in Saudi Arabia. The role requires active participation in 24/7 support, on-call rotations, and shift-based operations to ensure continuous platform availability and performance.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Opportunity</h3>
<p style="margin:0 0 12px; ************;">This role offers an opportunity for an Informatica specialist to work across data integration, CDC, governance, and Data Lakehouse technologies within a dynamic enterprise data environment.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">* Renal Care Saudi Arabia is seeking a dedicated <strong style="font-weight:700;">Pharmacist</strong> to join our team in the Makkah region, specifically in Jeddah and Makkah. This full-time position is ideal for professionals with 0-1 years of experience, offering an opportunity to contribute to patient care and medication management within a specialized healthcare environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Scope</h3>
<p style="margin:0 0 12px; ************;">The Pharmacist plays a crucial role in ensuring the safe, appropriate, and effective use of medications for all patients. This involves meticulous prescription monitoring, providing expert advice on dosages and medication forms, and actively participating in patient care decisions. The role also encompasses maintaining medication integrity, educating staff, and contributing to overall clinical quality outcomes.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Duties and Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Monitor prescriptions to ensure accuracy, appropriateness, and safety for individual patients.</li>
<li style="margin:0 0 6px;">Provide expert advice on medication dosages and the most suitable forms of medication (*, tablet, injection, ointment, or inhaler).</li>
<li style="margin:0 0 6px;">Document all relevant information correctly, appropriately, and in a timely manner.</li>
<li style="margin:0 0 6px;">Publish educational information for other pharmacists, doctors, nurses, and/or patients.</li>
<li style="margin:0 0 6px;">Participate in patient rounds, take patient drug histories, and contribute to decision-making on appropriate treatments.</li>
<li style="margin:0 0 6px;">Ensure medications are stored appropriately and securely, and conduct monthly checks and documentation.</li>
<li style="margin:0 0 6px;">Supervise the work of less experienced and less qualified staff members.</li>
<li style="margin:0 0 6px;">Actively track the latest advancements in pharmaceutical research and development.</li>
<li style="margin:0 0 6px;">Establish clear guidelines for drug use within the center and effectively enforce center regulations.</li>
<li style="margin:0 0 6px;">Provide information regarding expenditure on drugs.</li>
<li style="margin:0 0 6px;">Prepare and quality-check sterile medications, such as intravenous medications.</li>
<li style="margin:0 0 6px;">Prepare necessary medications and supplies, accurately measure and mix medications following prescribed guidelines, and maintain a clean workspace with adherence to safety protocols.</li>
<li style="margin:0 0 6px;">Double-check medications with another staff member for consistency and effectiveness.</li>
<li style="margin:0 0 6px;">Educate USRC teammates and new pharmacists joining the organization.</li>
<li style="margin:0 0 6px;">Ensure high-alert medicines are labeled appropriately and securely.</li>
<li style="margin:0 0 6px;">Ensure the crash cart medication box is sealed and refilled after use.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Patient Care and Quality Improvement</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Contribute actively to achieving clinical quality outcome indicators and enhancing patient satisfaction.</li>
<li style="margin:0 0 6px;">Lead assigned unit-based Performance Improvement activities.</li>
<li style="margin:0 0 6px;">Promote a safe environment and patient care by embracing a safety culture and identifying risk areas to the nurse supervisor.</li>
<li style="margin:0 0 6px;">Comply with policies for patient safety and for preventing healthcare-associated infections.</li>
<li style="margin:0 0 6px;">Demonstrate collaborative multi-disciplinary partnerships towards constant improvement in quality patient care.</li>
<li style="margin:0 0 6px;">Act as an advocate for patients and families, identifying ideas to improve patient care quality and issues that may negatively affect patient care outcomes.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for this full-time Pharmacist position should possess <strong style="font-weight:700;">0-1 years of relevant experience</strong>. A strong commitment to patient safety, medication accuracy, and continuous professional development is essential.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Location and Application</h3>
<p style="margin:0 0 12px; ************;">This full-time role is based in the Makkah region, with opportunities in both Jeddah and Makkah. Qualified candidates are invited to apply.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Clinic Supervisor Role</h3>
<p style="margin:0 0 12px; ************;">Magrabi Health is seeking a <strong style="font-weight:700;">Clinic Supervisor</strong> to join its team in Makkah, Saudi Arabia. This is a full-time position focused on the comprehensive supervision and management of administrative and non-clinical activities within the Out-Patient Department (OPD).</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Scope</h3>
<p style="margin:0 0 12px; ************;">The Clinic Supervisor is responsible for overseeing OPD Reception, Appointments, and Switchboard staff. This role manages the daily operations of administrative, non-clinical functions within the Out-Patient Department to ensure the delivery of quality services and the achievement of departmental and organizational goals. The supervisor also monitors and oversees all cashier duties performed by OPD Receptionists.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Manage the day-to-day activities of the OPD Reception effectively, demonstrating strong leadership.</li>
<li style="margin:0 0 6px;">Serve as a resource for staff in OPD Reception, Appointments, and Switchboard to promote integration across these areas.</li>
<li style="margin:0 0 6px;">Develop and monitor staff schedules to ensure efficient completion of activities in assigned areas.</li>
<li style="margin:0 0 6px;">Develop, implement, and maintain mechanisms to ensure clinic appointment schedules are consistently booked with appropriate patient types.</li>
<li style="margin:0 0 6px;">Ensure successful completion of the General Orientation Program for all new subordinates and supervise the implementation of the Departmental Orientation Program for newly hired OPD staff.</li>
<li style="margin:0 0 6px;">Open and close clinic sessions, accounting for physician leave, surgical schedules, and other factors necessitating changes.</li>
<li style="margin:0 0 6px;">Maintain appropriate liaison with other hospital/center services, departments, and physicians for effective coordination.</li>
<li style="margin:0 0 6px;">Supervise all cashier duties performed by OPD Receptionists, intervene to resolve problems, enhance patient experience, and liaise on financial issues with the accounting manager/chief of accounts.</li>
<li style="margin:0 0 6px;">Act as a team coach for OPD Reception staff, providing immediate counseling on job performance and general employee conduct. Conduct probationary and annual performance appraisals for all subordinates.</li>
<li style="margin:0 0 6px;">Identify subordinates' training needs and schedule them for required job-related training.</li>
<li style="margin:0 0 6px;">Demonstrate flexibility to undertake additional responsibilities and tasks to support team objectives, manage peak workloads, and ensure project continuity and departmental success.</li>
<li style="margin:0 0 6px;">Implement all HR and operational motivation policies within the department.</li>
<li style="margin:0 0 6px;">Monitor patients’ waiting times, prepare monthly reports, and recommend necessary improvements.</li>
<li style="margin:0 0 6px;">Ensure patient satisfaction surveys are conducted in accordance with Magrabi policy.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Bachelor’s degree from an accredited college or university.</li>
<li style="margin:0 0 6px;">At least two (2) years of experience in the Out-Patient Department of a hospital or healthcare center.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Skills</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Proficiency in English language.</li>
<li style="margin:0 0 6px;">Strong computer skills.</li>
<li style="margin:0 0 6px;">Demonstrable leadership skills and the ability to provide objective direction and guidance for assigned areas and staff.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This full-time position is based in Makkah, Saudi Arabia, within a dynamic healthcare setting. The role requires a proactive approach to managing daily operations and staff performance to maintain high standards of patient service.</p>
<p>Requirements Bacheloru2019s degree in Business Administration, Marketing, Sales, or a related field. 6u20138 years of relevant experience in Sales, Student Recruitment, Enrollment Management, Business Development, or a related commercial function. Minimum 3 years of experience in a supervisory or team leadership role . Experience in Higher Education, Education, or Healthcare is highly preferred. Proven track record of achieving sales, enrollment, or revenue targets. Technical Requirements Advanced hands-on experience with CRM systems , preferably Odoo. Experience managing sales pipelines, lead distribution, follow-up workflows, and conversion reporting. Familiarity with cloud contact center or telephony platforms such as Genesys is preferred. Good understanding of digital lead-generation funnels and CRM integrations. Strong ability to analyze sales and conversion data and translate findings into actionable plans. Skills & Competencies Strong sales leadership, coaching, and performance management skills. Target-driven mindset with a strong focus on conversion and enrollment growth . Excellent consultative selling, negotiation, objection-handling, and closing skills. Strong understanding of lead management and sales funnel optimization. Ability to lead different sales functions simultaneously, from high-volume lead qualification to consultative enrollment and strategic B2B sales. Strong analytical and forecasting capabilities. Excellent stakeholder management and cross-functional collaboration skills. Strong public speaking and presentation abilities. High ethical standards and a student-centered approach to education sales. Ability to perform effectively during high-volume and peak enrollment periods. Fluency in Arabic and English.</p><p><strong>Desired Candidate Profile</strong></p><p>Bacheloru2019s degree in Business Administration, Marketing, Sales, or a related field. 6u20138 years of relevant experience in Sales, Student Recruitment, Enrollment Management, Business Development, or a related commercial function. Minimum 3 years of experience in a supervisory or team leadership role . Experience in Higher Education, Education, or Healthcare is highly preferred. Proven track record of achieving sales, enrollment, or revenue targets. Technical Requirements Advanced hands-on experience with CRM systems , preferably Odoo. Experience managing sales pipelines, lead distribution, follow-up workflows, and conversion reporting. Familiarity with cloud contact center or telephony platforms such as Genesys is preferred. Good understanding of digital lead-generation funnels and CRM integrations. Strong ability to analyze sales and conversion data and translate findings into actionable plans. Skills & Competencies Strong sales leadership, coaching, and performance management skills. Target-driven mindset with a strong focus on conversion and enrollment growth . Excellent consultative selling, negotiation, objection-handling, and closing skills. Strong understanding of lead management and sales funnel optimization. Ability to lead different sales functions simultaneously, from high-volume lead qualification to consultative enrollment and strategic B2B sales. Strong analytical and forecasting capabilities. Excellent stakeholder management and cross-functional collaboration skills. Strong public speaking and presentation abilities. High ethical standards and a student-centered approach to education sales. Ability to perform effectively during high-volume and peak enrollment periods. Fluency in Arabic and English.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br><ul><li><p>Install, configure, and maintain fire alarm systems (Addressable & Conventional).</p></li><li><p>Install and connect control panels, detectors, bells, sounders, and manual call points.</p></li><li><p>Perform routine inspection, testing, and preventive maintenance of fire alarm and firefighting systems.</p></li><li><p>Diagnose faults and carry out corrective maintenance to ensure system reliability.</p></li><li><p>Conduct system testing and commissioning in accordance with approved standards and regulations.</p></li><li><p>Ensure all maintenance and installation work is completed safely and efficiently.</p></li><li><p>Prepare maintenance and inspection reports and document completed work.</p></li><li><p>Coordinate with clients and site representatives regarding maintenance and technical requirements.</p></li><li><p>Identify required spare parts, materials, and tools for maintenance activities.</p></li><li><p>Comply with company policies, safety procedures, and project requirements.</p></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Diploma or Technical Certificate in Electrical, Electronics, Fire & Safety, or related field.</p></li><li><p>Minimum 2 years of experience in fire alarm systems installation and maintenance.</p></li><li><p>Experience with Addressable and Conventional Fire Alarm Systems.</p></li><li><p>Ability to read and understand technical drawings and wiring diagrams.</p></li><li><p>Knowledge of fire alarm control panels, detectors, and related equipment.</p></li><li><p>Strong troubleshooting and fault-finding skills.</p></li><li><p>Good communication skills and ability to work within a team.</p></li><li><p>Willingness to travel to project sites when required.</p><br></li></ul><p></p></section>