Shipping representative Jobs - Tabuk Saudi
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Empowering Progress Through Integrated Supply Chain & Logistics Solutions<br>Red Sea Coastal Trading Company is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.<br>Operating at the heart of Saudi Arabia’s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.<br>With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global’s commitment to sustainability, operational excellence, and local value creation.<br>Efficiency in Motion. Excellence in Delivery.<br>Position Overview: <br>To support the - Transport & Distribution Department through the gathering, cleansing, sorting and aggregation of data from various sources. To then consult on the business information and decision-making needs, and design, plan, coordinate and manage data to generate output reports and presentations.<br>Working with shipping companies to ensure that shipments arrive on time and in good condition Coordinating the flow of materials and products through distribution centers or warehouses Maintaining accurate inventory records in order to identify overstocks or shortages Reviewing orders to make sure they have been filled correctly and that all necessary information is included Planning routes and schedules for transport vehicles in order to meet delivery deadlines Coordinating with suppliers or vendors to arrange deliveries of materials or products to clients Developing new methods for storing or transporting goods that can help reduce costs or increase efficiency Reviewing shipping costs to determine the most cost effective method of transporting goods Supporting other departments within a company by providing them with logistical support during events such as trade shows<br>Qualification and Experience:<br>Recognized degree in Data Science, Analytics or Data Management related field (MBA preferred) A minimum of 3 years in a supply chain and logistics operations field (preferred) MS Office Supply Chain and Logistics systems Data Management/Data Science Power BIDatabase languages Access Database
Empowering Progress Through Integrated Supply Chain & Logistics Solutions<br>Red Sea Coastal Trading Company is a specialized supply chain and logistics subsidiary under Red Sea Global, designed to power the seamless delivery of materials, equipment, and services across our portfolio of pioneering developments.<br>Operating at the heart of Saudi Arabia’s most ambitious regenerative tourism projects, the subsidiary delivers end-to-end supply chain management, including procurement support, transportation coordination, inventory and warehouse management, and last-mile logistics to remote destinations across the Red Sea coast and beyond.<br>With a focus on efficiency, reliability, and environmental responsibility, the team ensures that every link in the supply chain supports Red Sea Global’s commitment to sustainability, operational excellence, and local value creation.<br>Efficiency in Motion. Excellence in Delivery.<br>Position Overview: <br>To support the - Transport & Distribution Department through the gathering, cleansing, sorting and aggregation of data from various sources. To then consult on the business information and decision-making needs, and design, plan, coordinate and manage data to generate output reports and presentations.<br>Working with shipping companies to ensure that shipments arrive on time and in good condition Coordinating the flow of materials and products through distribution centers or warehouses Maintaining accurate inventory records in order to identify overstocks or shortages Reviewing orders to make sure they have been filled correctly and that all necessary information is included Planning routes and schedules for transport vehicles in order to meet delivery deadlines Coordinating with suppliers or vendors to arrange deliveries of materials or products to clients Developing new methods for storing or transporting goods that can help reduce costs or increase efficiency Reviewing shipping costs to determine the most cost effective method of transporting goods Supporting other departments within a company by providing them with logistical support during events such as trade shows<br>Qualification and Experience:<br>Recognized degree in Data Science, Analytics or Data Management related field (MBA preferred) A minimum of 3 years in a supply chain and logistics operations field (preferred) MS Office Supply Chain and Logistics systems Data Management/Data Science Power BIDatabase languages Access Database
About the Company MACNA, a wholly Saudi-owned company and a key member of the Al Blagha Group, has been a leading provider of marine mobility solutions since 1995. The company specialises in passenger and cargo transportation and operates a fleet of more than 30 specialised vessels, including high-speed passenger ferries and landing craft. MACNA is recognised as a trusted partner in the Kingdom of Saudi Arabia, delivering safe, reliable, and customer-focused marine transportation services. Its reputation is built on decades of operational experience, technical expertise, and a strong commitment to safety, quality, and continuous improvement.<br>About the Role You will be joining a new project team where the company Is providing a total marine logistics solution, including High Speed Craft, Cargo vessels and Port Operations. As part of the team the HSEQ Manager is responsible for leading the company's Quality, Health, Safety, Environment (HSEQ), and Security functions across both marine and shore-based operations. The role ensures that MACNA's management systems are effectively implemented, statutory and client requirements are met, and a strong safety culture is maintained throughout the organisation.<br>Responsibilities Leadership & Safety Management Lead the implementation of the company's Integrated Management System (IMS). Promote a proactive safety culture across all vessels and shore facilities. Manage HSEQ personnel and mentor operational teams. Act as the company's safety representative with clients, regulators, and classification societies.<br>Incident Investigation & Risk Management Lead investigations into incidents and non-conformities. Conduct root cause analysis and ensure corrective and preventive actions are implemented. Monitor trends in HSEQ performance and recommend improvement initiatives. Develop and oversee risk assessments and hazard management programmes.<br>Compliance & Auditing Ensure compliance with the following:ISO 9001, ISO 14001, ISO 45001Applicable maritime statutory and classification requirements. Conduct vessel and shore-based audits and inspections. Coordinate external audits and regulatory surveys.<br>Training & Continuous Improvement Develop and deliver HSEQ training programmes. Organise safety campaigns, toolbox talks, HSEQ flashes, and emergency drills. Monitor Key Performance Indicators (KPIs) and report findings to senior management. Drive continual improvement of policies, procedures, and management systems.<br>Operational Support Ensure fleet certification remains compliant with statutory and classification requirements. Coordinate with operations, technical teams, procurement, suppliers, and vessel crews on safety-critical issues. Support maintenance of lifesaving appliances (LSA), firefighting equipment (FFE), radio equipment, and other critical safety systems.<br>Decision-Making Authority The HSEQ Manager has authority to:Resolve operational safety and environmental issues. Direct HSEQ-related activities across vessels and shore operations. Lead post-incident investigations. Manage departmental expenditure within approved budgets. Supervise direct and indirect HSEQ personnel. Matters involving legal vessel operation, major HSEQ risks, disciplinary action, or expenditure beyond delegated authority require consultation or approval from senior management.<br>Qualifications Bachelor’s degree in occupational health & safety, Environmental Science, Marine Engineering, or a related discipline. Professional certification such as NEBOSH, IOSH, or OSHA. Minimum 5 years of HSEQ experience, preferably within the marine or maritime industry. Experience implementing and maintaining ISO management systems.<br>Required Skills Strong knowledge of maritime safety regulations and environmental legislation. Expertise in risk assessment and incident investigation. Leadership and people management capability. Excellent communication and stakeholder management skills. Experience with HSEQ management systems and reporting software. Strong analytical, problem-solving, and report-writing abilities.
<strong>Company Description<br><br></strong>Welcome to <strong>SLS The Red Sea</strong>, where bold creativity and unapologetic luxury come to life.<br><br>Part of Ennismore’s globally celebrated lifestyle portfolio, SLS Hotels are known for redefining hospitality through striking design, elevated service, and magnetic social energy. Now open on the Red Sea coast, SLS The Red Sea stands as one of Saudi Arabia’s most exciting lifestyle destinations.<br><br>The resort features 150 impeccably designed keys, five dynamic Food & Beverage venues, and a luxurious spa sanctuary, offering guests a seamless blend of indulgence, entertainment, and escape. From vibrant dining experiences to moments of pure relaxation, every detail is crafted to surprise, inspire, and connect.<br><br>More than a hotel, SLS The Red Sea is a living stage—a place where creativity thrives, individuality is celebrated, and bold ideas are encouraged. As the journey continues beyond opening, we are building a passionate team to shape the future of this iconic destination. If you’re driven by excellence, energized by lifestyle hospitality, and ready to be part of something extraordinary, this is where your story continues.<br><br><strong>Job Description<br><br></strong>At <strong>SLS The Red Sea</strong>, the night never means the experience slows down. As <strong>Night Manager (Saudi National)</strong>, you will be the senior leader overseeing the hotel’s overnight operations, ensuring our guests continue to receive the same seamless, attentive, and distinctive SLS experience throughout the night.<br><br>With a confident and hands-on approach, you will lead the overnight team, oversee hotel operations, and act as the key point of contact for guest and operational matters after hours. From VIP arrivals and service recovery to night audit, safety, and cross-department coordination, you will ensure every detail is handled with care while keeping the hotel running smoothly and setting the team up for a successful day ahead.<br><br>Key Responsibilities<br><br><ul><li>Lead and oversee overnight hotel operations, ensuring service, safety, and operational standards are maintained across all areas.</li><li>Act as the senior management representative during the night shift and serve as the main point of contact for guest and operational matters.</li><li>Maintain a visible presence in the lobby and public areas, engaging with guests and supporting the team whenever required.</li><li>Oversee night audit procedures, room assignments, late arrivals, early departures, group movements, and VIP arrivals and departures.</li><li>Personally welcome and assist VIP and loyalty guests, ensuring preferences and special arrangements are delivered accurately.</li><li>Handle guest feedback, complaints, and service recovery professionally, ensuring appropriate resolution and follow-up.</li><li>Ensure guest requests, preferences, and special arrangements are properly recorded, communicated, and followed through.</li><li>Conduct regular property walkthroughs to monitor safety, cleanliness, presentation, and overall service standards throughout the night.</li><li>Serve as the overnight emergency response lead and coordinate with Security, Engineering, and other relevant teams when incidents occur.</li><li>Ensure compliance with hotel safety, security, health, hygiene, and emergency procedures during overnight operations.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, Security, and other departments to ensure smooth overnight operations.</li><li>Lead shift briefings and handovers, ensuring important guest, operational, and safety information is clearly communicated between shifts.</li><li>Lead, support, and coach overnight colleagues, providing guidance and on-the-spot support when required.</li><li>Monitor colleague grooming, conduct, and guest engagement to ensure alignment with SLS standards.</li><li>Support the Night Auditor with daily revenue balancing, transaction reconciliation, discrepancies, and completion of night audit requirements.</li><li>Review high-balance accounts, open paymasters, credit risks, rebates, adjustments, and other financial matters in line with hotel procedures.</li><li>Authorize late check-outs, complimentary postings, paid-outs, rebates, and adjustments within assigned authority.</li><li>Identify and support upselling opportunities while contributing to Front Office revenue performance.</li><li>Ensure guest registrations and records are accurate and completed in accordance with hotel procedures and applicable Saudi tourism requirements.</li><li>Maintain accurate guest information in Opera PMS, including preferences, profiles, identification details, and relevant stay information.</li><li>Review and maintain the Duty Manager Logbook, ensuring clear records and appropriate follow-up for the morning and leadership teams.</li><li>Manage overbooking or other unexpected operational situations effectively, ensuring alternative arrangements maintain the expected guest experience.</li><li>Monitor the overnight presentation and atmosphere of the lobby and public areas, including lighting, music, scent, and overall appearance.</li><li>Prepare and communicate overnight reports, incidents, outstanding matters, and key updates to the relevant teams and senior leaders.</li><li>Support the continuous improvement of guest satisfaction, service recovery, upselling, guest preference recognition, and other Front Office performance indicators.<br><br></li></ul><strong>Qualifications<br><br></strong><ul><li>Degree or diploma in Hospitality Management or a related field is preferred.</li><li>Minimum of 3 years of experience in Front Office operations, with previous experience in a supervisory or leadership role.</li><li>Previous experience within a luxury, lifestyle, or high-end hospitality environment is preferred.</li><li>Strong working knowledge of Opera PMS and Microsoft Office.</li><li>Strong understanding of Front Office operations, night audit procedures, guest service, and hotel safety requirements.</li><li>Confident in handling guest complaints, operational challenges, and emergency situations independently.</li><li>Strong leadership, communication, and decision-making skills, with the ability to remain composed under pressure.</li><li>Excellent attention to detail with strong follow-up and organizational skills.</li><li>Excellent command of English; Arabic or additional languages are an advantage.</li><li>Flexible to work overnight shifts, weekends, and public holidays according to operational requirements.</li></ul>
Position Overview<br><br>We are seeking a friendly, dependable, and customer-focused <strong>Customer Support Representative</strong> to join our remote team. This entry-level position assists customers with questions, account requests, orders, products, services, and other routine support needs while maintaining accurate records and providing administrative assistance.<br><br>The ideal candidate communicates clearly, listens carefully, stays organized, and is comfortable using email, chat, phone, and online business systems.<br><br><strong>Previous professional experience is not required. Training and ongoing guidance will be provided.</strong> Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote professional role are encouraged to apply.<br><br>Key Responsibilities<br><br>Customer Support<br><br><ul><li>Respond to customer questions in a friendly and professional manner.</li><li>Assist with routine account, order, product, and service inquiries.</li><li>Provide accurate information using approved resources.</li><li>Guide customers through standard processes and next steps.</li><li>Resolve routine concerns within established guidelines.</li><li>Follow up on pending requests when necessary.</li><li>Escalate complex or unresolved concerns appropriately.</li><li>Maintain a positive customer experience during every interaction.<br><br></li></ul>Email, Chat & Phone Support<br><br><ul><li>Communicate with customers through approved support channels.</li><li>Respond to emails and chat messages clearly and professionally.</li><li>Handle phone inquiries when assigned.</li><li>Use approved scripts, templates, and knowledge resources.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide clear instructions and helpful explanations.</li><li>Maintain professional communication during challenging interactions.<br><br></li></ul>Customer Records & Data Entry<br><br><ul><li>Enter and update customer information in company systems.</li><li>Maintain accurate account and contact records.</li><li>Document customer interactions, requests, and resolutions.</li><li>Review information for accuracy and completeness.</li><li>Process authorized account updates.</li><li>Correct routine record errors when authorized.</li><li>Protect confidential customer and company information.<br><br></li></ul>Ticket & Case Management<br><br><ul><li>Create and update customer support tickets.</li><li>Categorize requests accurately.</li><li>Maintain clear case notes.</li><li>Track open, pending, and completed requests.</li><li>Update case status as work progresses.</li><li>Monitor follow-up requirements.</li><li>Escalate cases requiring specialized assistance.</li><li>Close completed requests according to established procedures.<br><br></li></ul>Account & Order Support<br><br><ul><li>Assist customers with routine account questions.</li><li>Provide order or service status information when available.</li><li>Help process authorized account or order updates.</li><li>Verify required information before making changes.</li><li>Route billing, technical, or specialized concerns to the appropriate team.</li><li>Maintain accurate documentation of completed actions.<br><br></li></ul>Administrative Support<br><br><ul><li>Update spreadsheets, forms, trackers, and internal records.</li><li>Organize digital documents and customer files.</li><li>Process routine administrative requests.</li><li>Maintain activity logs and shared records.</li><li>Assist with shared inboxes when assigned.</li><li>Support additional customer service and administrative projects.<br><br></li></ul>Remote Team Collaboration<br><br><ul><li>Communicate professionally with team members through email, chat, and virtual meetings.</li><li>Coordinate customer requests with appropriate departments.</li><li>Provide updates on pending or unresolved cases.</li><li>Ask for clarification when instructions are incomplete.</li><li>Participate in virtual meetings, training, and coaching.</li><li>Maintain dependable communication during scheduled work hours.<br><br></li></ul><strong>Required Qualifications<br><br></strong><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Friendly, patient, and professional approach.</li><li>Good listening and basic problem-solving skills.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management abilities.</li><li>Ability to follow established procedures and instructions.</li><li>Ability to manage multiple routine customer requests.</li><li>Ability to work independently in a remote environment.</li><li>Willingness to learn new systems and processes.</li><li>Dependable and professional work habits.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.<br><br></li></ul><strong>Preferred Qualifications<br><br></strong>Previous professional experience is <strong>not required</strong>. Familiarity with any of the following may be helpful:<br><br><ul><li>Customer service or customer support.</li><li>Email, chat, or phone-based communication.</li><li>CRM or ticket-management systems.</li><li>Microsoft Office or Google Workspace.</li><li>Data entry and customer records.</li><li>Account or order processing.</li><li>Administrative or clerical support.</li><li>Remote collaboration tools.<br><br></li></ul>Experience gained through retail, hospitality, internships, volunteer work, academic projects, freelance assignments, or other customer-facing activities may also be relevant.<br><br>Skills & Competencies<br><br><ul><li>Customer-focused communication.</li><li>Active listening and patience.</li><li>Written and verbal communication.</li><li>Problem solving.</li><li>Data entry and accuracy.</li><li>Attention to detail.</li><li>Organization and time management.</li><li>Adaptability and willingness to learn.</li><li>Dependability and professionalism.</li><li>Confidential information handling.<br><br></li></ul>What We Offer<br><br>Depending on employment status, location, and eligibility, benefits may include:<br><br><ul><li>Fully remote work environment.</li><li>Competitive entry-level compensation.</li><li>Paid onboarding and training.</li><li>Full-time and part-time opportunities.</li><li>Flexible scheduling for qualifying positions.</li><li>Paid time off and company holidays.</li><li>Health, dental, and vision benefits where applicable.</li><li>Professional development opportunities.</li><li>Ongoing coaching and feedback.</li><li>Career advancement opportunities.</li><li>Company-provided equipment where applicable.</li><li>Supportive remote team environment.<br><br></li></ul>Ideal Candidate<br><br>You may be a strong fit if you enjoy helping people, communicating clearly, solving routine problems, and keeping customer information organized. You are patient, dependable, professional, and comfortable learning new systems while working independently.<br><br>This position can provide a foundation for a career in <strong>customer support, customer service, client services, account support, or customer operations</strong>.<br><br>Application Process<br><br>Interested candidates should submit an updated resume and complete the required application information.<br><br>Qualified applicants may be invited to a virtual interview and brief skills assessment covering customer service scenarios, written communication, data accuracy, problem solving, or attention to detail.<br><br>Selected candidates will receive additional information regarding onboarding, training, scheduling, equipment requirements, and anticipated start date.<br><br>Equal Opportunity Statement<br><br>We are committed to providing equal employment opportunities and maintaining a respectful and inclusive workplace. Qualified applicants will be considered based on their skills, qualifications, and ability to perform the responsibilities of the position without discrimination based on characteristics protected by applicable law.
Hi,This is Yusuf working as a Sr. Recruiter at K-Tek Resourcing, I have an excellent job opportunity for you mentioned below, please let me know if you want to apply for the given role. You can reach out to me directly on 832-225-4564 & yusuf.javed@ktekresourcing.com<br>Job Title: Network Engineer Job Location: Onsite - Duba & Al-Bad (Al-Haddah) Job Type: Full-Time<br>Field IT Troubleshooting and Support L1 & L2• Provide comprehensive on-site support for diagnosing and troubleshooting complex network issues, including in-depth analysis of connectivity problems, device failures, and cabling issues.• Lead incident response efforts for issues that fall within L1/L2 capabilities, ensuring resolution or escalation to L3 team / End user support team) support when necessary.• Collaborate with remote teams to conduct advanced troubleshooting and diagnostics, utilizing specialized tools and techniques for effective problem resolution.• Handle the physical replacement or repair of network, AV, and printer components such as routers, switches, toner, and other hardware and consumable supplies, ensuring minimal disruption to services.<br>Support platforms include:Core Routing and Switching: ASR 9000 series, Catalyst6509, 6513, 4510, 9300, 9200, 3850, 3750, and 2960. Industrial Switches: Cisco IE300 and IE4000 series. Wireless Infrastructure: Including indoor and outdooraccess points. Collaboration Solutions: Cisco Room Bar and Cisco Navigator, including Cisco Room OS<br>Note: Network L1 and L2 resources should have CCNA certification Printers currently in the vendor-managed inventory located in customer premise and will continue to operate under the existing printing services contract. Printers’ toner and other consumables—excluding print paper—will be stocked and maintained at the customer premise. All necessary licenses are in place, and the devices will connect to the print server via IP, enabling centralized management. Printing support will follow the existing CUSTOMER model, provided on an on-call basis. The vendor will offer remote assistance or scheduled service visits as needed. Minor issues will be handled in coordination with the on-site support team (Managed Services), while more complex issues will be escalated accordingly. Processing user requests, such as software installations and hardware provisioning. Providing user assistance through phone, email, remote desktop tools, or direct onsite visits. Tracking IT hardware and software assets, ensuring accurate documentation and lifecycle monitoring in coordination with the<br>CUSTOMER IT assets support team.• Handling user requests, including AV equipment setup, video conferencing assistance, and event support coordination.<br> Installation and Configuration Conduct installation, configuration, setup, and disposal of our approved network and end-user devices, including laptops, desktops, workstations, printers, routers, switches, access points, and other networking hardware, as required.• Verify network layouts as per the design.• Perform basic network device configurations as guided by the L3 team.• Support platforms include:Core Routing and Switching: ASR 9000 series, Catalyst6509, 6513, 4510, 9300, 9200, 3850, 3750, and 2960. Industrial Switches: Cisco IE300 and IE4000 series. Wireless Infrastructure: Including indoor and outdoor access points. Collaboration Solutions: Cisco Room Bar <br>Preventive Maintenance & End-User Hardware Maintenance SCOPE OF WORKL1 & L2 Field Services• Conduct performance monitoring and analysis of networking devices, cabling, and hardware at field locations to ensure optimal operation.• Follow predictive maintenance strategies to proactively identify and address potential issues before they impact network performance.• Perform firmware updates and software upgrades for network devices to maintain security and functionality, as required.• Follow preventive maintenance best practices and work permits and HSE procedures to enhance effectiveness and safe working environment.• Conduct regular health checks, updates, and hardware diagnostics on end-user devices to ensure system stability and reduce downtime.• Performing routine inspections, testing, and servicing of AV systems to ensure optimal performance and prevent future issues.• Replace printer spare parts, including toner, cartridges, and other Performing initial diagnostics for all end user hardware issues, including laptops, desktops, and workstations (Windows, Linux, and mac OS).• Coordinating with CUSTOMER’s central IT support teams and relevant vendors (e.g., Dell Pro Support Plus, Zenith Care) for warranty-based repairs, part replacements, or on-site service requests.• Assisting with the shipment or delivery of devices to CUSTOMER for further assessment or repair, when required.• Adapt to any future updates to the hardware support model at CUSTOMER and continue to act as the primary point of coordination for all onsite support and hardware repair
<p>Dussmann Ajlan & Bros is pleased to announce a new career opportunity for the position of</p><p><strong>Project Director</strong>, based in the <strong>Umluj, Tabuk, Saudi Arabia</strong>.</p><p><br></p><p><strong>The Role</strong></p><p>Lead the delivery of facilities management consultancy projects, ensuring compliance with contractual obligations, client expectations and applicable standards. Act as a trusted adviser to clients, oversee FM service provider performance, lead multidisciplinary consultancy teams, and drive operational improvement, asset performance and financial results.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Project Leadership and Delivery</strong></p><p>• Direct FM consultancy projects, ensuring services meet the agreed scope, quality standards, budgets and delivery timelines.</p><p>• Develop project delivery plans, allocate resources, assign responsibilities and monitor progress against milestones.</p><p>• Ensure compliance with applicable regulations, safety requirements and relevant standards and guidance, including SFG20, NFPA, the Saudi Building Code (SBC), ASHRAE, CIBSE and BICSc.</p><p>• Identify project risks, implement mitigation measures and ensure timely resolution of issues.</p><p>• Provide management and clients with regular reports on project performance, deliverables, risks and corrective actions.</p><p><br></p><p><strong>Client and Stakeholder Management</strong></p><p>• Serve as the primary senior point of contact for clients, FM service providers and internal stakeholders.</p><p>• Build strong client relationships, understand their operational priorities and provide practical, tailored recommendations.</p><p>• Act as a trusted adviser on facility operations, asset management, service quality and long-term improvement planning.</p><p>• Lead performance review meetings and ensure stakeholder decisions and agreed actions are documented and followed through.</p><p><br></p><p><strong>FM Service Provider Oversight</strong></p><p>• Oversee FM service providers on behalf of clients, ensuring compliance with contractual requirements, service level agreements and key performance indicators.</p><p>• Lead performance evaluations, compliance gap analyses, technical reviews and monitoring of operation and maintenance activities.</p><p>• Review maintenance strategies, staffing arrangements, service delivery plans and cost-control measures.</p><p>• Provide technical direction and monitor corrective actions to address performance gaps and improve service delivery.</p><p>• Promote proactive maintenance, innovation and continuous improvement across hard and soft FM services.</p><p><br></p><p><strong>Asset Management and Technical Advisory</strong></p><p>• Lead asset condition surveys and assessments to identify defects, maintenance requirements, replacement priorities and estimated replacement costs. Oversee the preparation of asset replacement plans, technical specifications and associated tender documents.</p><p>• Support clients with design and technical document reviews, installation inspections, testing and commissioning witnessing, and asset handover.</p><p>• Review asset information, O&M manuals and handover documentation for completeness and alignment with client requirements.</p><p>• Develop FM strategies that improve asset reliability, lifecycle value, sustainability and operational efficiency.</p><p><br></p><p><strong>Tendering and Mobilisation</strong></p><p>• Lead the preparation of requests for proposals (RFPs), scopes of work, service specifications, performance requirements and evaluation criteria.</p><p>• Oversee technical and commercial evaluations of FM service provider and specialist contractor submissions.</p><p>• Support clients throughout tender clarification, evaluation and appointment processes.</p><p>• Oversee FM service provider mobilization, including readiness reviews, resource deployment and transition arrangements.</p><p><br></p><p><strong>Governance Quality and Team Development</strong></p><p>• Lead and mentor multidisciplinary FM consultancy teams, setting clear objectives and accountability.</p><p>• Oversee the development of client-specific FM policies, procedures, inspection checklists, reporting templates and other required documentation.</p><p>• Ensure the quality, consistency and timely submission of consultancy deliverables.</p><p>• Identify training needs and coordinate development programmes for consultancy teams and, where required, client and service provider personnel. Promote a culture of safety, collaboration, professional integrity and service excellence.</p><p><br></p><p><strong>Financial and Commercial Management</strong></p><p>• Manage the profit and loss (P&L) performance of assigned FMC projects and contribute to company financial objectives.</p><p>• Prepare and control project budgets, monitor expenditure and forecasts, and implement measures to protect profitability.</p><p>• Optimize resource deployment and identify cost efficiencies while maintaining contractual compliance and service quality.</p><p>• Monitor scope changes and their commercial implications, ensuring appropriate documentation and approvals.</p><p><br></p><p><strong>Key Competencies:</strong></p><p>• Strategic leadership and sound commercial judgement.</p><p>• Strong technical knowledge of hard and soft FM services.</p><p>• Client relationship management and stakeholder engagement.</p><p>• Contract management and service provider performance oversight.</p><p>• Analytical thinking, problem-solving and risk management.</p><p>• Clear communication, report writing and presentation skills.</p><p>• Team leadership, coaching and continuous improvement.</p><p><br></p><p><strong>Experience:</strong></p><p>• A minimum of 15 years of relevant experience in facilities management, consultancy or related operations.</p><p>• At least 5 years of experience in client-side FM consultancy or managing agent roles.</p><p>• Proven experience managing large-scale, high-profile or VVIP facilities within government or corporate environments.</p><p>• Demonstrated experience leading multidisciplinary teams and overseeing FM service providers.</p><p>• Strong experience in asset condition assessments, FM tendering, mobilization, performance management and technical advisory services.</p><p>• Proven capability in project budgeting, cost control and P&L management.</p><p><br></p><p><strong>Education:</strong></p><p>• Bachelor’s degree in electrical engineering, Mechanical Engineering, Facilities Management or a related discipline.</p><p>• Certified Facility Manager (CFM) or Facility Management Professional (FMP).</p><p>• Project Management Professional (PMP) or PRINCE2.</p><p>• LEED Accredited Professional (LEED AP) or Certified Energy Manager (CEM).</p><p>• Relevant BICSc qualifications.</p><p>• NEBOSH International General Certificate or relevant OSHA training.</p><p>• Master of Business Administration (MBA) is an advantage.</p><p><br></p><p><strong>Job Details:</strong></p><p><strong>• Location:</strong> Umluj,Tabuk, Saudi Arabia</p><p><strong>• Employment Type:</strong> Full-time</p><p><br></p><p>If you are an experienced <strong>Project Director</strong> with a proven track record, we encourage you to apply and become part of our growing team.</p><p><br></p>
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.<br><br>Your impact<br><br>At Jacobs, we push the limits of what is possible to make the world smarter and more connected. We are seeking a BIM Manager to join our team at NEOM and lead BIM and digital delivery activities during the completion and close out of a major water infrastructure project.<br><br><strong>About The Opportunity<br><br></strong>Lead the Building Information Modelling (BIM) and digital engineering function for a major water infrastructure project entering its close-out phase. Working closely with engineering, construction, GIS, commissioning, and project controls teams, you will be responsible for ensuring all BIM models, Civil 3D deliverables, asset information, and digital records accurately reflect completed works and meet handover requirements. This role will focus on as-built model management, data quality assurance, asset information delivery, and the successful transfer of digital project information to the client and operations teams.<br><br>Key Responsibilities<br><br><ul><li> Lead BIM and digital engineering activities associated with project completion, handover, and close out.</li><li> Manage and maintain federated BIM models, ensuring they accurately reflect as-built conditions across the project.</li><li> Oversee the development, review, and approval of Civil 3D models, utility networks, corridors, pipe networks, and associated infrastructure deliverables.</li><li> Coordinate model updates with engineering, construction, GIS, survey, and commissioning teams to ensure alignment with completed works.</li><li> Ensure all BIM deliverables meet project standards, client requirements, and information management protocols.</li><li> Lead the preparation and delivery of digital handover packages, including BIM models, asset information, geospatial data, and as-built records.</li><li> Establish and implement quality assurance processes for model validation, data integrity, and information completeness.</li><li> Manage Common Data Environment (CDE) workflows, document control processes, and digital information governance.</li><li> Coordinate BIM clash reviews, constructability assessments, and model-based issue resolution where required during close-out activities.</li><li> Support operational readiness and asset management initiatives by ensuring accurate and complete asset information is available for long-term operations and maintenance.<br><br><br></li></ul>Here's what you'll need<br><br><ul><li> Experience Minimum 10 years of experience in BIM, digital engineering, or design coordination roles supporting major infrastructure, utilities, water, transportation, or civil engineering projects.</li><li> Technical Strong knowledge of BIM delivery, information management, model coordination, asset information requirements, as-built documentation, and digital project handover processes.</li><li> Infrastructure Proven experience delivering BIM for large-scale infrastructure projects, including water, utilities, linear assets, pipeline networks, roads, and civil works.</li><li> Digital Advanced proficiency in Autodesk Civil 3D, Autodesk Construction Cloud, Navisworks, AutoCAD, Revit, BIM Collaborate Pro, and Common Data Environment (CDE) platforms. Experience with GIS integration and asset information systems is highly desirable.</li><li> Project & Commercial Experience supporting project delivery, contractor management, digital compliance, handover requirements, change management, risk mitigation, and multidisciplinary coordination.</li><li> Behavioral Strong leadership, communication, stakeholder management, problem-solving, attention to detail, and the ability to drive digital delivery across multiple project teams.</li><li> Education Bachelor's Degree in Civil Engineering, BIM Management, Geomatics, Engineering Technology, Construction Management, or a related discipline.</li><li> Preferred Experience working on major water or utility infrastructure projects in the Middle East, with a strong understanding of BIM standards, ISO 19650 principles, and asset information management requirements.<br><br><br></li></ul>Jacobs. A world where you can. From our inclusive employee networks to our positive mental health champions, we're committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally, and together, our diverse perspectives and unique backgrounds power our collective strength.<br><br>From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.<br><br>With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.<br><br>No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.<br><br>Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.<br><br>Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
<ul><li>Conduct thorough market research to identify potential suppliers that meet the project's technical and financial criteria.</li><li>Evaluate supplier proposals based on quality, price, and delivery time to ensure the best value for the organization.</li><li>Negotiate contracts and terms with suppliers to secure favorable pricing and delivery conditions.</li><li>Work closely with engineering teams to understand technical specifications and ensure purchase orders align with project requirements.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Engineering, Supply Chain Management, or a related field is required.</li><li>Minimum of 3 years of relevant procurement experience in a technical or engineering environment is preferred.</li><li>Certified Procurement Professional (CPP) or equivalent certification is a strong advantage.</li><li>Experience in the manufacturing or construction industries is highly desirable.</li></ul>
Devision: Sports and Entertainment Department: WAMA Compnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Water Sports Instructor is a site-based role responsible for the safe, professional, and engaging delivery of water sports activities within the designated asset. This role ensures guests receive high-quality instruction, guidance, and supervision across a range of water-based activities while maintaining the highest standards of safety, service excellence, and operational discipline. The Water Sports Instructor plays a key role in delivering memorable guest experiences within a luxury marine tourism environment, while supporting daily operations and equipment readiness.<br>Key Responsibilities1. General Responsibilities Deliver water sports activities and instruction in a safe, professional, and engaging manner. Provide clear briefings and demonstrations to guests prior to all activities. Supervise guests during all water-based activities to ensure safety and enjoyment. Support the Water Sports / Dive Center Manager in daily operational requirements. Maintain a professional appearance and uphold luxury hospitality standards at all times. Assist with equipment setup, breakdown, and general operational readiness.<br>2. Pre-Opening Support Assist in the setup and operational readiness of water sports facilities, equipment, and activity areas. Support cross-functional teams during the delivery phase to ensure operational standards and safety requirements are met. Contribute to the familiarization of activity locations, equipment, and safety procedures.<br>3. Operational Responsibilities (Post-Opening) Conduct water sports sessions including (but not limited to): kayaking, paddle boarding, snorkeling, wake activities, and other approved marine activities. Ensure all guests are properly fitted with equipment and briefed on safety procedures. Monitor environmental and weather conditions to ensure safe activity delivery. Maintain and inspect all water sports equipment to ensure safety and functionality. Report and escalate any equipment damage or safety concerns immediately. Provide exceptional guest service and ensure a high-quality, enjoyable experience. Assist in organizing daily activity schedules and guest allocations. Support inventory tracking and basic equipment maintenance records.<br>4. Health, Safety, Environment & Quality Ensure safety is the highest priority in all water sports activities. Enforce compliance with all safety protocols, risk assessments, and emergency procedures. Conduct regular equipment checks and ensure all gear is safe for use. Promote environmental awareness and responsible use of marine environments. Ensure adherence to company and regulatory safety standards at all times.<br>5. Policies, Procedures & Reporting Follow all company policies, SOPs, and operational guidelines. Maintain accurate records of activities, incidents, and equipment usage where required. Report any operational issues, guest concerns, or safety risks promptly to management.<br>6. Continuous Improvement Contribute to the improvement of guest experience, safety practices, and operational efficiency. Support the development of new water sports experiences and activity offerings. Participate in training and upskilling programs as required.<br>Job Requirements Qualifications & Experience Certification in water sports instruction or lifeguarding (e.g., ISA, RYA, ISA Watersports, or equivalent). Previous experience in water sports instruction, marine tourism, or resort operations. Strong understanding of water safety, rescue techniques, and risk management. Experience working in hospitality or guest-facing environments is preferred. First Aid and CPR certification (valid and up to date).<br>Core Competencies Strong communication skills in English; Arabic is an advantage. Excellent guest service mindset with a proactive, “can-do” attitude. High level of responsibility and commitment to safety. Ability to work in dynamic outdoor and marine environments. Strong teamwork and coordination skills. Ability to engage with diverse cultures and high-end clientele. Professional appearance aligned with luxury hospitality standards. Ability to remain calm and effective in emergency situations. Good organizational and time-management skills.<br>Desirable Skills Additional language proficiency (preferably Arabic). Lifeguard certification or advanced water rescue training. Experience with multiple water sports disciplines. Knowledge of marine life and environmental conservation. Experience in luxury resort or high-end tourism environments.<br>Job Context Operates within a luxury marine tourism and water sports environment. Requires flexibility to work outdoors, including weekends and peak seasons. Involves direct guest interaction and hands-on activity delivery. Exposure to varying marine and weather conditions is expected. Plays a key role in delivering safe, fun, and memorable guest experiences.
Job Title: Project Manager Industry: Facility Management / Operation & Maintenance Location: Saudi Arabia, Tabuk<br>Job Summary The Project Manager is responsible for leading and managing facility management operations across medium to large-scale projects, typically covering a workforce of approximately 200 to 450 employees. The role ensures the successful delivery of hard and soft FM services in line with contractual requirements, client expectations, approved budgets, service level agreements, quality standards, and regulatory compliance. The Project Manager acts as the main custodian of the project contract and budget, overseeing operational performance, workforce planning, vendor management, risk control, client satisfaction, and continuous improvement across the project.<br><br>Key Responsibilities Lead the full delivery of facility management services, including hard services, soft services, maintenance, cleaning, housekeeping, hospitality, and external space services. Manage day-to-day project operations to ensure service efficiency, quality, compliance, and client satisfaction. Develop project plans, operational strategies, objectives, timelines, and performance targets. Monitor project budgets, revenue, costs, expenditure, and variance reports to ensure financial control. Ensure full compliance with contractual obligations, SLAs, performance benchmarks, governmental regulations, HSE standards, and industry requirements. Lead and manage project teams including engineers, supervisors, technicians, cleaners, and support staff. Coordinate with HR on workforce planning, manpower requirements, employee performance, and team development. Manage client relationships, address concerns, monitor satisfaction levels, and ensure timely service delivery. Identify project risks and implement mitigation plans, contingency plans, and corrective actions. Monitor vendor and subcontractor performance to ensure quality delivery and contract compliance. Coordinate with procurement teams for materials, resources, vendor agreements, and operational requirements. Prepare project reports, operational updates, KPIs, budget reviews, and performance dashboards for management. Conduct regular audits of operational processes and identify areas for improvement. Drive continuous improvement, automation, digital solutions, and best practices across FM operations. Promote a culture of safety, professionalism, teamwork, accountability, and service excellence.<br>Requirements Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Civil Engineering, or a related field. Minimum 12 years of experience in Facility Management, Operations & Maintenance, or large project operations. Previous experience in a leadership or managerial capacity is essential. Strong experience managing large operational teams and FM projects. Solid knowledge of hard services, soft services, building systems, maintenance operations, and technical infrastructure. Strong understanding of project budgeting, cost control, procurement coordination, and contract management. Excellent leadership, communication, stakeholder management, and problem-solving skills. Strong knowledge of HSE, quality standards, building safety, and regulatory compliance. Experience in project estimation and proposal writing is preferred. Professional certifications in Project Management or Facility Management are preferred.<br>Special Conditions Flexibility to respond to emergencies or urgent operational issues. Ability to work across diverse environments, including operational facilities and project sites. Strong attention to detail, employee relations skills, training ability, and practical problem-solving capability.
The Operations Engineer will be responsible for monitoring and controlling the operation of all facility systems and coordinating maintenance-related activities at the Primary Nursery Facility in NEOM. The role will also oversee the delivery of support services, including Janitorial, Horticulture, Pest Control, Waste Management, and Office Services. The Operations Engineer will ensure the safe, efficient, and reliable operation of electro-mechanical systems, monitor service provider performance, ensure compliance with operational KPIs, resolve customer complaints, and continuously identify opportunities to improve facility performance, energy efficiency, and end-user satisfaction.<br>Key Responsibilities<br>Supervise and coordinate the daily operation of all MEP and electro-mechanical systems at the Primary Nursery Facility. Monitor and control equipment including MCCs, pumps, VFDs, fans, instrumentation, emergency generators, AHUs, chillers, and related systems. Plan operational activities, establish priorities, and coordinate maintenance and project-related works. Conduct regular inspections and monitor system performance to ensure facility readiness, reliability, and compliance with operational requirements. Analyze system performance, operating parameters, alarms, and set points, and implement corrective actions and improvement initiatives. Respond promptly to emergencies, major faults, equipment failures, and operational interruptions. Support Root Cause Analysis (RCA), incident investigations, commissioning activities, and the implementation of corrective actions. Manage and monitor contractors and service providers delivering Janitorial, Horticulture, Pest Control, Waste Management, and Office Services. Ensure customer satisfaction by resolving complaints, high-priority tickets, and recurring operational issues while monitoring service delivery against KPIs.<br><br>Requirements<br><br><br>Bachelor's degree in Electrical, Mechanical, Electro-Mechanical Engineering, or a related field. 4-6 years of experience in Facility Management, Facility Operations, or a similar role. Proven experience in the operation and monitoring of MEP and electro-mechanical systems. Good knowledge of facility systems and equipment, including MCCs, pumps, VFDs, generators, AHUs, chillers, fans, and instrumentation. Ability to read and interpret technical drawings and understand MEP commissioning procedures. Experience in contractor management, service provider coordination, and KPI monitoring. Strong knowledge of troubleshooting, problem-solving, Root Cause Analysis (RCA), and corrective action processes. Good communication, leadership, coordination, analytical, and customer service skills. Good command of written and spoken English, with the ability to work effectively under pressure and respond to operational emergencies.
Devision: Sports and Entertainment Department: AKUNCompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Red Sea Sport & Entertainment – Where Nature Inspires Elevated Adventure.<br>Job Purpose The Senior Instructor plays a critical leadership role across The Red Sea destination, supporting Akun Adventure management in the safe, effective, and high-quality operation of adventure assets. The role contributes to the continued growth and diversification of inland adventure trails and experiences, ensuring world-class delivery for all visiting guests. The Senior Instructor is responsible for supporting the operational rollout of adventure programs, leading by example in activity delivery, and providing hands-on training, mentoring, and performance support to the instructor team. The role requires close collaboration with internal teams, external stakeholders, and local communities to ensure alignment, safety, and exceptional guest experiences in line with Red Sea Sport & Entertainment standards.<br>Key Responsibilities Support the development, enhancement, and growth of Akun Adventure activities and inland adventure destinations across The Red Sea. Support the training, daily operations, and delivery of all Akun Adventure activities, ensuring consistency and excellence in execution. Assist the leadership team in ensuring full compliance of instructors, guides, guests, and activities with destination-specific SOPs and RAMS, including contributing to their development, review, and continuous improvement. Lead, mentor, and support a team of instructors, fostering a strong safety culture and a premium guest service mindset aligned with the Red Sea service style. Oversee teams to ensure all inland destinations, venues, and adventure equipment are consistently clean, safe, and properly maintained. Actively promote and advocate for all adventure activities across the wider RSSE portfolio, including Galaxea and WAMA, supporting a unified guest experience. Participate in regular operational and performance review sessions with senior adventure leadership, providing insights, recommendations, and operational updates. Interpret, apply, and enforce relevant international adventure and outdoor regulations, liaising with local and international sporting bodies and ecosystems as required. Support incident management, reporting, and follow-up actions, ensuring lessons learned are embedded into operations and training. Act as a role model on-site, leading activities when required and maintaining the highest standards of professionalism, safety, and guest engagement.<br>Policies, Systems, Processes & Reporting Comply with all RSSE and Red Sea Global policies, systems, SOPs, and operational procedures to ensure controlled and consistent delivery. Support the preparation of accurate and timely MIS reports, operational updates, and incident documentation in line with corporate and departmental requirements.<br>Safety, Quality & Environment Apply safety, quality, and environmental management policies to ensure employee and guest safety, legislative compliance, service excellence, and responsible environmental stewardship. Promote a strong safety-first culture, proactively identifying risks and supporting mitigation measures across all adventure operations.<br>Continuous Improvement Contribute to the identification and implementation of continuous improvement initiatives across adventure operations, systems, and training practices, aligned with international best practice and operational excellence.<br>Key Stakeholders Internal: Adventure Operations, Instructors, RSSE Operations Teams, Asset Management, Resort & Hospitality Teams External: Local Authorities, Sporting Federations, Environmental & Outdoor Partners, Guests<br>Job Requirements Qualifications & Experience Valid Wilderness First Aid or internationally recognized First Aid certification (including CPR and hyper/hypothermia response), with a minimum validity of six (6) months at the time of employment commencement. Basic Land Navigation training, including natural navigation and GPS usage. Leave No Trace certification or equivalent environmental training. Search, Tracking & Operations training. Trekking / Mountain Leader assessment (IFMGA, UIAA, or BMC preferred). Minimum of two (2) additional National Governing Body (NGB) certifications from accredited providers (e.g., Mountain Biking, Climbing, Archery, High Ropes, Quad Biking). Minimum of four (4) to five (5) years’ experience within the tourism, adventure, or outdoor recreation industry; experience in Saudi Arabia is an advantage.<br>Skills & Competencies Demonstrated success delivering adventure sports activities in premium hotel or resort environments. Proven ability to lead, supervise, and motivate multicultural teams in collaborative and dynamic settings. Strong risk awareness with the ability to identify hazards and proactively implement mitigation measures. Ability to mentor, coach, and develop instructors both professionally and interpersonally. Experience contributing to the creative evolution of adventure program assets and supporting leadership in the development of new adventure initiatives. Strong commitment to operational excellence, safety, and quality. Entrepreneurial, proactive, and self-motivated mindset. Excellent communication skills with fluency in spoken and written English; additional languages are a strong advantage. Positive, proactive, and approachable leadership style with a strong focus on customer care. Additional Attributes Strong understanding of hotel and resort operations Team-oriented with a collaborative approach Cultural awareness and adaptability Clear, confident, and effective communicator Flexible and resilient in outdoor and remote environments Consistently customer-focused with the ability to drive results and support operational growth<br>Job Context The Senior Instructor operates across multiple inland adventure locations within The Red Sea destination. The role requires flexibility, physical fitness, and the ability to work in outdoor and remote environments while representing Akun Adventure and Red Sea Sport & Entertainment with professionalism, leadership, and integrity at all times.
Devision: Sports and Entertainment Department: GALAXEACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Dive Center First Mate is a site-based operational role responsible for supporting the Dive Center Manager and Boat Captain in ensuring safe, smooth, and memorable diving and underwater tourism experiences. This position plays a key role in assisting with daily boat operations, maintenance, and guest service delivery, ensuring that all vessels are clean, fully functional, and ready for excursions. The First Mate contributes to creating a positive, professional, and safe environment for guests, while maintaining high standards for the boat, diving equipment, and dive center operations. Additionally, the role supports environmental stewardship initiatives, operational best practices, and continuous improvement in all aspects of dive center performance.<br>Key Responsibilities General Duties Assist the Dive Center Boat Captain with daily boat excursions, ensuring activities are conducted safely and professionally. Prepare the dive boat(s) for daily operations, ensuring cleanliness, presentation, and readiness. Support daily cylinder filling and general dive center organization, including equipment checks and maintenance. Work with Sustainability and SEZ departments to align operations with environmental and regulatory requirements. Support administrative and operational tasks as required, including office visits and reporting. Pre-Opening Responsibilities Collaborate with RSG departments during the Delivery stage to ensure operational readiness and timely project delivery. Familiarize with dive sites and local conditions within reach of the asset. Post-Opening Responsibilities Maintain safety as the highest priority for all diving and boat operations. Ensure all daily diving and boat activities are conducted in a professional, safe, and guest-focused manner. Be knowledgeable of diving protocols to efficiently manage diver pick-up and drop-off. Keep accurate records of boat maintenance, logs, and operational activities. Establish and maintain positive working relationships with managers, co-workers, and guests. Policies, Systems & Procedures Follow all dive center policies, SOPs, processes, and instructions to ensure controlled, consistent, and high-quality operations. Contribute to operational reporting and functional documentation as required. Safety, Quality & Environment Apply safety, quality, and environmental management policies to protect guests, staff, and equipment. Promote a responsible environmental approach and compliance with legislative standards. Continuous Improvement Identify and recommend improvements to dive center systems, processes, and practices, incorporating international best practices. Support initiatives to enhance operational efficiency, cost management, and productivity.<br>Job Stakeholders Internal:Dive Center Manager Dive Center Boat Captain RSSE Destination Development Teams External:Guests and divers Local authorities and regulatory bodies<br>Job Requirements Qualifications & Experience Good knowledge of the Al Wajh Lagoon and surrounding dive sites. Hospitality and guest service experience, preferably with divers. Basic troubleshooting and mechanical skills for boats and outboards. Essential Skills Fluent in English; additional languages (preferably Arabic) are a plus. Strong customer service orientation with a proactive, “can-do” attitude. Flexible and adaptable to dynamic environments and tasks. Self-motivated, reliable, and able to meet deadlines. Highly detail-oriented and guest experience focused. Ability to work effectively in multicultural teams and manage high-end clientele. Strong safety awareness, leadership qualities, and professionalism. Ability to work both independently and collaboratively, exercising sound judgment and discretion. Interest in marine conservation and the ability to communicate this to guests. Able to deliver memorable, high-quality guest experiences. Desirable Skills Registered boat captain in Saudi Arabia. Advanced mechanical skills for outboard engines. Additional language proficiency (Arabic preferred).
Be the change. Join the world’s most visionary developer. Red Sea Global (RSG) is showing that there is a better way to positively shape the places we live, work and travel. We are purpose-driven and committed to people and planet. Our transformative programs are a driving force to achieving Vision 2030, as well as leading the world towards regenerative tourism. Join RSG and be part of the positive change for Saudi Arabia and the world.<br>Job Purpose<br>The position is responsible for overseeing the strategic, operational, and financial performance of a portfolio of civic assets, which may include hospitals, schools, and other community-serving facilities. This role bridges asset operations and investment management, ensuring that all facilities deliver high standards of service, operational efficiency, regulatory compliance, and sustainable financial performance. The role ensures assets are effectively maintained, operated, and optimized to support community needs while delivering long-term value for the asset owner.<br>Job Responsibilities Oversee the operational and financial performance of a portfolio of civic assets, with a key focus on healthcare & education Monitor asset performance indicators such as occupancy/utilization levels, service delivery standards, operational efficiency, lifecycle costs and operator performance. Develop and execute annual asset management and business plans aligned with ownership objectives. Conduct regular performance reviews with facility operators. Ensure assets are maintained in accordance with contractual requirements, regulatory standards, and operational best practices. Policies, Systems, Processes, Procedures, Standards and Reports Oversee the smooth handover of new assets from the project delivery team into operational management. Verify and secure all required documentation, warranties, asset registers, and maintenance plans during handover. Manage outsourced operations contracts, ensuring operators deliver services as per agreed KPIs, SLAs, and performance standards. Review operator reports, track performance, and ensure timely rectification of operational and maintenance issues. Prepare and manage annual operations and maintenance (O&M) budgets, including monitoring expenditures and approving invoices. Implement and maintain asset management policies, systems, processes, and standards across the civic asset portfolio. Ensure operators operate in line with approved procedures and reporting frameworks including all necessary authority requirements Maintain accurate asset data, lifecycle records, and performance reports to support asset management decision-making. Act as the main point of contact between operators, and internal stakeholders. Provide regular updates to senior leadership on asset performance, risks, lifecycle planning, and financial status. Safety, Quality & Environment Ensure all operators comply with company policies, health & safety standards, and regulatory requirements. Monitor compliance with applicable healthcare, education, and public safety regulations where relevant Review audit findings and implement corrective actions with contractors. Continuous Improvement Recommend improvements in asset management practices, maintenance strategies, contractor performance, and cost efficiency. Identify opportunities to optimize asset utilization, reliability, and lifecycle performance. Support adoption of asset management best practices (aligned to ISO 55000 where applicable).<br><br>Job Stakeholders (Relationship)<br>Internal Executive Leadership / Senior Management Project Delivery / Construction Teams Finance Department Procurement / Contracts Team Operations & Maintenance Support Teams Planning & Strategy Teams External Facility Operators Outsourced Maintenance Contractors / Service Providers PPP Operators / Concessionaires Regulatory Authorities / Government Agencies Local Municipalities / Utility Providers Consultants / Auditors End Users / Community Stakeholders<br><br>Job Requirements<br>Qualification and Experience Bachelor’s degree in Engineering, Facilities/Asset Management, or related field.10+ years of experience in infrastructure operations, contract management, or asset management. Experience managing civic, healthcare, education, or public sector assets is preferred. Skills Strong skills in vendor and contractor management, budgeting, and performance monitoring. Knowledge of lifecycle asset management principles. Excellent communication and stakeholder management skills. Job Context Requires a team player attitude and the flexibility to provide assistance where needed Robust and articulate communication skills, both verbal and written Sensitivity to and respect for the confidential nature of the subject matter of the job and the department Commitment to high standards of excellence and possess an uncompromising level of personal integrity High energy, charisma, team oriented, strong work ethic, problem-solving capabilities and follow through Requires excellent interpersonal skills and a high level of professionalism
Devision: Sports and Entertainment Department: GALAXEACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Dive Center First Mate is a site-based operational role responsible for supporting the Dive Center Manager and Boat Captain in ensuring safe, smooth, and memorable diving and underwater tourism experiences. This position plays a key role in assisting with daily boat operations, maintenance, and guest service delivery, ensuring that all vessels are clean, fully functional, and ready for excursions. The First Mate contributes to creating a positive, professional, and safe environment for guests, while maintaining high standards for the boat, diving equipment, and dive center operations. Additionally, the role supports environmental stewardship initiatives, operational best practices, and continuous improvement in all aspects of dive center performance.<br>Key Responsibilities General Duties Assist the Dive Center Boat Captain with daily boat excursions, ensuring activities are conducted safely and professionally. Prepare the dive boat(s) for daily operations, ensuring cleanliness, presentation, and readiness. Support daily cylinder filling and general dive center organization, including equipment checks and maintenance. Work with Sustainability and SEZ departments to align operations with environmental and regulatory requirements. Support administrative and operational tasks as required, including office visits and reporting. Pre-Opening Responsibilities Collaborate with RSG departments during the Delivery stage to ensure operational readiness and timely project delivery. Familiarize with dive sites and local conditions within reach of the asset. Post-Opening Responsibilities Maintain safety as the highest priority for all diving and boat operations. Ensure all daily diving and boat activities are conducted in a professional, safe, and guest-focused manner. Be knowledgeable of diving protocols to efficiently manage diver pick-up and drop-off. Keep accurate records of boat maintenance, logs, and operational activities. Establish and maintain positive working relationships with managers, co-workers, and guests. Policies, Systems & Procedures Follow all dive center policies, SOPs, processes, and instructions to ensure controlled, consistent, and high-quality operations. Contribute to operational reporting and functional documentation as required. Safety, Quality & Environment Apply safety, quality, and environmental management policies to protect guests, staff, and equipment. Promote a responsible environmental approach and compliance with legislative standards. Continuous Improvement Identify and recommend improvements to dive center systems, processes, and practices, incorporating international best practices. Support initiatives to enhance operational efficiency, cost management, and productivity.<br>Job Stakeholders Internal:Dive Center Manager Dive Center Boat Captain RSSE Destination Development Teams External:Guests and divers Local authorities and regulatory bodies<br>Job Requirements Qualifications & Experience Good knowledge of the Al Wajh Lagoon and surrounding dive sites. Hospitality and guest service experience, preferably with divers. Basic troubleshooting and mechanical skills for boats and outboards. Essential Skills Fluent in English; additional languages (preferably Arabic) are a plus. Strong customer service orientation with a proactive, “can-do” attitude. Flexible and adaptable to dynamic environments and tasks. Self-motivated, reliable, and able to meet deadlines. Highly detail-oriented and guest experience focused. Ability to work effectively in multicultural teams and manage high-end clientele. Strong safety awareness, leadership qualities, and professionalism. Ability to work both independently and collaboratively, exercising sound judgment and discretion. Interest in marine conservation and the ability to communicate this to guests. Able to deliver memorable, high-quality guest experiences. Desirable Skills Registered boat captain in Saudi Arabia. Advanced mechanical skills for outboard engines. Additional language proficiency (Arabic preferred).
<p>We are looking for Project Director with extensive experience in Facilities Management who will cap the overall leadership ,governance and client advisory for FM delivery across a major project or portfolio, ensure safe, compliant, high-performing Hard & Soft Services. The Project Director leads client engagement, contract performance, financial control, resource strategy, risk management, and continuous improvement—ensuring outcomes align with client priorities, standards, and agreed SLAs/KPIs. </p><p><br></p><p>Location: Yanbu & Umluj</p><p>Salary: SAR 60,000</p><p><br></p><p> <strong>Key Responsibility:</strong></p><p><strong>1. </strong> <strong>Client Leadership & Governance</strong></p><p>· Act as senior client interface; lead governance meetings; provide strategic advisory and manage high-profile/VVIP stakeholders.</p><p>· Manage the end-to-end delivery of FM consultancy projects, ensuring contractual, technical, and operational deliverables are met.</p><p>· Lead, supervise, and mentor DAB Consultants in line with the agreed organization structure</p><p><strong>2. Mobilization & Resource Strategy:</strong></p><p>· Lead mobilization and transition phases, define the resource strategy, support succession planning, and promote a high-performance culture.</p><p><strong>3. Technical & Operational Oversight</strong></p><p>· Monitor maintenance activities across Hard Services, including HVAC, plumbing, electrical, ELV, civil infrastructure, BMS, and fire protection, as well as Soft Services such as housekeeping, pest control, waste management, and landscaping.</p><p>· Oversee and guide FMSP and subcontractor performance across both Hard and Soft Services to ensure full compliance with contract and statutory requirements.</p><p>· Own and review KPIs and performance metrics to monitor service delivery and drive governance processes.</p><p>· Maintain oversight of handed-over assets, lifecycle planning, inspections, and O&M and replacement strategies.</p><p><strong>4. Standards & Compliance</strong></p><p>· Demonstrate expertise in FM governance and compliance frameworks, including SFG20, NFPA, SBC, CIBSE, ASHRAE, BICSc and ISO stds.</p><p>· Apply strong capability in contract governance, performance frameworks, risk management, assurance/audits, lifecycle planning, operational readiness, and VVIP/critical environment protocols. </p><p>· Implement the PMS Procedure, including recording observations and NCRs, and ensure continual improvement processes are embedded across the project.</p><p><strong>5. Financial & Commercial Governance</strong>: Lead budget control, forecasting, cost optimization; oversee variations, claims, approvals, and commercial risk management.</p><p><strong>6. Risk, Incident & BCP:</strong> Own project risk register; ensure BCP readiness, escalation protocols, and incident management; oversee lessons learned implementation.</p><p> </p><p><br></p><p><strong>7. Reporting & Continuous Improvement:</strong> Deliver executive-level reports (monthly/quarterly); drive digital enablement, transformation initiatives, and performance improvements.</p><p><br></p><p><strong>Experience Required</strong></p><p><br></p><p> <span>Minimum 15+ years in Facilities Management (hard and soft services).</span></p><p><span> At least 5–7 years in a client-side consultancy or managing agent role, working with FM contractors and multi-disciplinary teams.</span></p><p><span> Proven track record of managing large-scale, high-profile, or VVIP facilities in government or corporate sectors.</span></p><p><span> CAFM/CMMS: Maximo (or equivalent), Power BI, Enterprise reporting tools, Portfolio risk tools, ERP interfaces, governance systems</span></p><p><span>Bachelor’s degree in Facilities Management, Engineering, or a related field.</span></p><p><span>Postgraduate degree in Engineering Management, Facilities Management, or Business Administration (MBA) preferred.</span></p><p>· <span>Professional certifications such as CFM (Certified Facility Manager), FMP (Facility Management Professional), PMP/PRINCE2.</span></p><p><br></p><p>Additional credentials such as LEED AP, CEM, BICSc, NEBOSH IGC, or OSHA certification desirable.</p>
Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.<br><br><strong>The project: </strong>This project offers the chance to join a talented Mace team in delivering a major entertainment and luxury hospitality project, collaborating with renowned architects and global consultants. The project involves extensive infrastructure and built assets, delivered rapidly through a hands-on construction management approach, ideal for those experienced in managing both main and subcontract packages.<br><br>The development includes complex utility infrastructure and networks, encompassing power, telecommunications, district cooling, water and wastewater systems, together with associated treatment and distribution facilities. The role is ideally suited to individuals with a strong background in major infrastructure programmes and utility-heavy developments.<br><br>The senior construction manager (electrical) will be responsible for overseeing the construction, installation, testing and commissioning of major utility and infrastructure packages across the project.<br><br>The successful candidate will provide technical leadership, construction oversight and stakeholder management throughout delivery, ensuring works are completed safely, efficiently and to the required quality standards.<br><br><strong>You’ll Be Responsible For<br><br></strong><ul><li> Supervise the construction delivery of electrical infrastructure and utility packages from mobilisation through to handover.</li><li> Manage contractors and subcontractors undertaking utility, power and infrastructure works.</li><li> Monitor construction progress against programme and drive recovery plans where required.</li><li> Ensure compliance with project specifications, quality requirements, regulatory approvals and industry standards.</li><li> Coordinate interfaces between utility providers, contractors, consultants and project stakeholders.</li><li> Oversee testing, commissioning and operational readiness activities.</li><li> Drive health, safety and environmental performance across all work fronts.</li><li> Review construction methodologies, temporary works proposals and installation sequencing.</li><li> Support risk identification, mitigation and resolution of site-related issues.</li><li> Produce and present progress updates to senior project leadership.<br><br></li></ul><strong>You’ll Need To Have<br><br></strong><ul><li> A degree in electrical engineering.</li><li> Extensive years of construction and infrastructure delivery experience.</li><li> Experience in delivering different electrical infrastructure i.e., high-voltage and low-voltage power infrastructure, wet and dry utility networks, sewage treatment plants and district cooling plants and distribution networks</li><li> Strong knowledge of health, safety, quality, and commissioning standards.</li><li> Necessary visa criteria for the Kingdom of Saudi Arabia and relevant work experience working on high-valued projects/programmes for a project management consultancy business, which are required for immigration and client approval.<br><br></li></ul><strong>Our values<br><br></strong><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.<br><br><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.<br><br><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.<br><br><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.<br><br>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.<br><br>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.<br><br><ul><li>site<br><br></li></ul>
At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.<br><br>Your impact<br><br>At Jacobs, we push the limits of what is possible to make the world smarter and more connected. We are seeking an Interface Manager to join our team at NEOM and lead interface management activities during the completion, commissioning, handover, and close-out of a major water infrastructure project.<br><br><strong>About The Opportunity<br><br></strong>Lead the management of internal and external project interfaces across a major water infrastructure programme entering its close-out phase. Working closely with contractors, consultants, client stakeholders, commissioning teams, and operations representatives, you will be responsible for coordinating the resolution of outstanding interface issues, ensuring alignment between project parties, and driving successful completion, handover, and operational readiness activities. This role is critical in ensuring that technical, construction, commissioning, commercial, and operational interfaces are effectively managed through to final project close-out.<br><br>Key Responsibilities<br><br><ul><li> Lead the identification, management, and resolution of interfaces between contractors, consultants, operators, utility providers, and client stakeholders.</li><li> Maintain and manage the project interface register, ensuring all actions, dependencies, and risks are tracked through to closure.</li><li> Coordinate interface meetings, workshops, and stakeholder engagements to facilitate timely decision-making and issue resolution.</li><li> Drive the resolution of outstanding technical, construction, commissioning, and operational interface issues affecting project completion and handover.</li><li> Ensure interface requirements are incorporated into commissioning plans, operational readiness activities, and handover strategies.</li><li> Monitor contractor performance relating to interface deliverables and completion milestones.</li><li> Collaborate with engineering, construction, commercial, HSE, project controls, GIS/BIM, and commissioning teams to ensure alignment across project functions.</li><li> Identify, assess, and mitigate interface-related risks that could impact project delivery, commissioning, or handover.</li><li> Support the review and coordination of handover documentation, asset information, and operational acceptance requirements.</li><li> Provide regular interface status updates, risk assessments, and recommendations to project leadership and client stakeholders.<br><br><br></li></ul>Here's what you'll need<br><br><ul><li> Experience Minimum 10 years of experience in interface management, project management, engineering management, or project delivery roles on major infrastructure, utilities, transportation, water, energy, or industrial projects.</li><li> Technical Strong understanding of engineering, construction, commissioning, operational readiness, handover processes, and multidisciplinary project delivery.</li><li> Infrastructure Proven experience managing interfaces on large-scale infrastructure projects involving multiple contractors, stakeholders, and delivery partners.</li><li> Digital Experience using project management systems, interface management tools, Autodesk Construction Cloud, document management systems, and digital collaboration platforms.</li><li> Project & Commercial Strong understanding of project controls, risk management, change management, contract administration, stakeholder coordination, and project close-out processes.</li><li> Leadership Demonstrated ability to lead cross-functional teams, influence stakeholders, resolve complex issues, and drive decisions in fast-paced project environments.</li><li> Behavioral Excellent communication, negotiation, relationship management, problem-solving, and organizational skills with a proactive and collaborative approach.</li><li> Education Bachelor's Degree in Engineering, Construction Management, Project Management, or a related discipline.</li><li> Preferred Experience working on major water, utilities, or infrastructure programmes in the Middle East with exposure to commissioning, operational readiness, and asset handover activities.<br><br><br></li></ul>Jacobs. A world where you can. From our inclusive employee networks to our positive mental health champions, we're committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally, and together, our diverse perspectives and unique backgrounds power our collective strength.<br><br>With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities to do good too, from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.<br><br>Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed today and into tomorrow.<br><br>From our inclusive employee networks to our positive mental health champions – we’re committed to driving a culture of caring where you can be you. Joining Jacobs not only connects you locally but globally - and together, our diverse perspectives and unique backgrounds power our collective strength. We collaborate and share! By supporting one another, we all succeed.<br><br>With safety and flexibility always top of mind, we’ve gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You’ll uncover flexible working arrangements, benefits and opportunities to do good too – from participating in our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place.<br><br>No matter what drives you, you’ll discover how you can cultivate, nurture and achieve your goals – all at a single global company.<br><br>Onsite employees are expected to attend a Jacobs Workplace on a full-time basis, as required by the nature of their role.<br><br>Your application experience is important to us, and we’re keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.
Devision: Sports and Entertainment Department: GALAXEACompnay: Sports and Entertainment Compnay<br>From Land to Sea – Active Experiences in Nature’s Purest Form<br>Red Sea Sports & Entertainment (RSSE) is a dedicated subsidiary of Red Sea Global (RSG), responsible for designing and delivering outstanding land and marine experiences at The Red Sea destination. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure offerings, including water sports through Galaxea, adventure activities via Akun, and leisure experiences delivered by WAMA.<br>RSSE plays a key strategic role in the partnership between Red Sea Global and the Saudi Olympic & Paralympic Committee, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.<br>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with Saudi Vision 2030, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.<br>Job Purpose The Dive Operations Supervisor is a site-based role responsible for overseeing the day-to-day operational execution of all dive center activities within the assigned asset.<br>This role ensures the safe, efficient, and high-quality delivery of diving and marine-based experiences by coordinating dive logistics, managing schedules, and supporting operational teams. The Dive Operations Supervisor works closely with the Dive Center Manager and instructional team to maintain the highest standards of safety, service delivery, and operational readiness.<br>The position plays a key role in bridging operational planning and on-ground execution, ensuring a seamless guest experience within a luxury marine tourism environment.<br>Key Responsibilities1. General Responsibilities Support the Dive Center Manager in the daily operational management of the dive center. Coordinate and oversee all dive operations, ensuring smooth execution of schedules and activities. Supervise operational staff, including instructors, dive masters, boat crew, and support teams. Ensure all operations are aligned with company policies, procedures, and service standards. Maintain a professional and organized operational environment across all dive center facilities.<br>2. Pre-Opening Support Assist in the planning, setup, and operational readiness of dive center infrastructure and systems. Support cross-functional teams during the delivery phase to ensure operational requirements are met. Contribute to the development of operational procedures, schedules, and workflows.<br>3. Operational Responsibilities (Post-Opening) Plan and manage daily dive schedules, including staff allocation, boat coordination, and equipment readiness. Ensure all dive activities are conducted safely, professionally, and in compliance with training agency standards. Oversee guest flow from check-in through to completion of activities, ensuring a seamless experience. Coordinate diver logistics, including briefings, site allocation, and timing of departures and returns. Monitor weather and sea conditions to ensure safe and efficient operations. Ensure accurate documentation of daily operations, including dive logs, manifests, and activity reports. Support guest engagement, resolving operational issues and ensuring high levels of satisfaction. Liaise with boat captains, technicians, and instructors to ensure alignment and readiness.<br>4. Health, Safety, Environment & Quality Ensure safety remains the top priority across all dive operations. Enforce compliance with safety protocols, emergency procedures, and risk assessments. Conduct regular safety checks and operational audits. Promote environmental responsibility and sustainable diving practices. Ensure all activities comply with local regulations and company standards.<br>5. Policies, Procedures & Reporting Adhere to all company policies, SOPs, and operational guidelines. Maintain accurate operational records, reports, and documentation. Provide regular updates to management on operational performance, risks, and guest feedback.<br>6. Continuous Improvement Identify opportunities to improve operational efficiency, guest experience, and safety standards. Support the implementation of best practices and process improvements. Contribute to team development through guidance and performance feedback.<br>Job Requirements Qualifications & Experience Certified Divemaster or Scuba Instructor (e.g., PADI, SSI, or equivalent). Proven experience in dive center operations, including logistics coordination and team supervision. Strong understanding of dive operations, scheduling, and marine logistics. Experience working in a commercial dive or tourism environment. Knowledge of diving health and safety standards. Experience in hospitality or luxury tourism environments is an advantage.<br>Core Competencies Excellent communication skills in English; Arabic is an advantage. Strong organizational and coordination skills. High level of responsibility and commitment to safety. Ability to manage multiple priorities in a fast-paced environment. Strong leadership and teamwork abilities. Customer-focused mindset with the ability to handle high-end clientele. Problem-solving skills with the ability to make decisions under pressure. Professional presentation aligned with luxury hospitality standards. Proficiency in Microsoft Office and operational systems.<br>Desirable Skills Additional language proficiency (preferably Arabic). Experience with dive booking systems and operational software. Knowledge of marine conservation and sustainability practices. Experience in multi-site or large-scale operations.<br>Job Context Operates within a luxury dive center and marine tourism environment. Requires flexibility to work extended hours, weekends, and peak seasons. Combines operational coordination with guest-facing responsibilities. Plays a critical role in ensuring safe, efficient, and high-quality dive operations.