Shipping representative Jobs - Khamis Mushait Saudi

<h3 >About the Role</h3> <p >United Motors Company is seeking a <strong >Parts Sales Consultant</strong> to join our team in Khamis Mushait, 'Asir, Saudi Arabia. This full-time position is responsible for assisting customers in identifying and purchasing the correct parts for their vehicles, maintaining inventory accuracy, and contributing to the overall success of the aftersales division.</p> <h3 >Customer Service and Sales</h3> <ul > <li >Assist customers in identifying their parts needs, providing accurate information, and recommending suitable parts based on their vehicle specifications.</li> <li >Demonstrate comprehensive product knowledge and explain the features, benefits, and compatibility of different parts to customers.</li> <li >Process parts orders, including pricing, invoicing, and arranging for delivery or pickup.</li> <li >Upsell and cross-sell related parts and accessories to maximize sales opportunities.</li> </ul> <h3 >Inventory Management</h3> <ul > <li >Maintain accurate inventory records, including stock levels, part numbers, and pricing information.</li> <li >Monitor inventory levels and place orders with suppliers to ensure adequate stock availability.</li> <li >Receive and inspect incoming parts shipments, verifying accuracy and quality.</li> <li >Organize and maintain the parts storage area, ensuring cleanliness and proper organization.</li> </ul> <h3 >Technical Support</h3> <ul > <li >Provide technical support to customers by assisting with part identification, installation instructions, and troubleshooting.</li> <li >Collaborate with technicians and service advisors to address customer inquiries and resolve technical issues.</li> <li >Stay updated with product knowledge, technical specifications, and industry trends related to automotive parts.</li> </ul> <h3 >Customer Relationship Management</h3> <ul > <li >Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty.</li> <li >Follow up with customers to ensure their parts needs have been met and address any concerns or issues.</li> <li >Collaborate with the sales team and service department to enhance the overall customer experience.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Diploma or Bachelor's degree in Mechanical Engineering, Engine and Vehicle, or a related field.</li> <li >0-2 years of relevant work experience in sales.</li> </ul>