Shipping representative Jobs - Bahah Saudi

<div dir="rtl"><h3 >Job Overview</h3> <p >Turki bin Muqrin Contracting Company announces its need to hire a <strong >Central Office Operator</strong> to work full-time in Al-Baha. The holder of this position is responsible for full supervision of the operation of telephone exchanges, managing all incoming and outgoing calls, in addition to receiving and handling telephone calls professionally. The role also includes reporting any technical issues, recording messages directed to employees or clients and routing them to ensure smooth and efficient operations. This role requires practical experience ranging from two to five years.</p> <h3 >Main Duties and Responsibilities</h3> <ul > <li >Supervise the operation of telephone exchanges and call routing panels and their control units, ensuring efficient connection, hold, transfer, and termination of calls.</li> <li >Answer incoming calls in a professional manner, greet callers, provide basic information, and transfer calls to the relevant departments or individuals.</li> <li >Receive important messages and record them accurately, then relay them to the targeted employees or clients as needed.</li> </ul> <h3 >Technical Performance Monitoring</h3> <ul > <li >Periodically monitor the status of telephones and exchanges.</li> <li >Ensure prompt reporting of any malfunctioning devices, phones, or lines, and follow up to guarantee maintenance and repair as quickly as possible to minimize service interruptions.</li> </ul> <h3 >Compliance and Reporting</h3> <ul > <li >Ensure full compliance with operational manuals, policies, and procedures governing internal and external communications.</li> <li >Submit regular technical reports to management on workflow, outlining difficulties and challenges that may hinder performance and provide improvement suggestions.</li> </ul> <h3 >Required Qualifications</h3> <ul > <li >Practical experience ranging from <strong >two to five years</strong> in a field related to operating the central office or managing telephone communications.</li> </ul> <h3 >Additional Information</h3> <p >This is a full-time position in Al-Baha, offered by Turki bin Muqrin Contracting Company. The salary for this position is not disclosed. We encourage candidates who meet the requirements to apply.</p></div>