Low Voltage Cable Jointer - Dhahran Saudi

<p>A. Platform & Application Administration</p><ul><li><p>Administer the company's business platforms and applications, including Salesforce-based solutions</p></li></ul><p>and internally developed tools, acting as system administrator and internal point of expertise.</p><ul><li><p>Manage users, profiles, permissions, and security settings across administered platforms.</p></li><li><p>Configure forms, workflows, notifications, and ongoing improvements as business needs evolve.</p></li><li><p>Build and maintain reports and dashboards for operations and management.</p></li><li><p>Provide first-line user support; log, track, and resolve incidents, escalating to vendors where</p></li></ul><p>required.</p><ul><li><p>Support testing, release, and rollout activities for new platforms, applications, and features.</p></li><li><p>Train end users and super users and drive adoption across business units.</p></li><li><p>Coordinate with IT and ERP counterparts on data, interfaces, and testing activities.</p></li></ul><p>B. Digitalization & AI Development Support</p><ul><li><p>Support the development, testing, deployment, and administration of internal AI-assisted tools and</p></li></ul><p>automation solutions led by the OE&T Manager.</p><ul><li><p>Build and maintain workflow automations, dashboards, and low-code/no-code solutions for business</p></li></ul><p>departments.</p><ul><li><p>Support data preparation, cleansing, and analysis for digitalization and reporting initiatives.</p></li><li><p>Assist in evaluating and piloting new digital tools and use cases.</p></li></ul><p>C. Process Design & Operational Excellence</p><ul><li><p>Map, document, and redesign business processes (process flows, SOPs, RACI) in support of</p></li></ul><p>improvement and digitalization initiatives.</p><ul><li><p>Support KPI definition, performance tracking, and management reporting for OE&T workstreams.</p></li><li><p>Support internal audit finding closures, corrective action tracking, and continuous improvement</p></li></ul><p>activities.</p><ul><li><p>Prepare analyses, presentations, and documentation for management.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>3-6 years of relevant experience in system administration, digital transformation, business analysis,</p></li></ul><p>or process improvement roles.</p><ul><li><p>Hands-on Salesforce platform experience is required (administration and configuration: users,</p></li></ul><p>profiles, flows, reports, dashboards). Salesforce Administrator certification is an advantage.</p><ul><li><p>Experience administering business applications or field service platforms is an advantage.</p></li><li><p>Experience in ERP-integrated environments is an advantage.</p></li><li><p>Exposure to AI tools, automation platforms, scripting (e.g., Python), or low-code development is an</p></li></ul><p>advantage.</p><ul><li><p>Experience in oil & gas or industrial services is an advantage.</p></li></ul>

<b>Role Purpose:</b><br>To follow-up current and future customers and fulfill their requirements with high professionalism, ensuring sales at maximum profitability and lowest risks, while achieving or exceeding personal targets as part of the department's total target.<br><br><b>Job Accountabilities &amp; Activities:</b><ul><li><b>Market Coverage:</b><ul><li>Regularly follow up with customers on the customer list.</li><li>Create new customers by identifying new opportunities.</li><li>Visit consulting and engineering offices to maintain good relationships.</li><li>Follow up on all inquiries, whether incoming or from the media.</li></ul></li><li><b>Preparation of Customer Offers:</b><ul><li>Study customers' verbal or written technical requirements.</li><li>Identify and specify major technical requirements.</li><li>Price using the pricing system or inventory price list.</li><li>Draft technical and commercial offers.</li></ul></li><li><b>Coordination Assignments:</b><ul><li>Coordination with the BDM on content and pricing of offers.</li><li>Collaboration with the Regional Sales in-Charge on daily work agenda.</li><li>Coordinate with the spare parts department for any related requirements.</li><li>Collaborate with the service department for annual maintenance contracts and related preparations.</li></ul></li><li><b>Customer Follow-up:</b><ul><li>Deliver offers to customers and maintain regular contact until deals are concluded.</li><li>Assist customers in obtaining consultants' approval when necessary.</li><li>Provide support on design or modifications per supplier requirements.</li><li>Supervise equipment PDI, delivery, testing, commissioning, and final handover to end users.</li><li>Ensure timely collection of customer credit payments.</li></ul></li><li><b>Market Intelligence:</b><ul><li>Monitor and report competitors' activities such as sales, promotion activities, inventory, and quality of after-sales service.</li></ul></li></ul><br><b>Education &amp; Certifications:</b><br>Mechanical or Electrical Engineering or equivalent.<br><br><b>Required Years of Experience:</b><br>4 to 6 years’ experience.