Jobs in Tourism Sector - Makkah Saudi

<b>Join Raffles Makkah Palace as a Restaurant Manager!</b><br>At Raffles Makkah Palace, we promise exceptional standards coupled with the best of Arab hospitality values. We offer luxurious accommodations and a unique dining experience with breathtaking views of the Holy Ka’aba. <br><br>As the Restaurant Manager, you will ensure outstanding service and memorable dining experiences. Your leadership and passion for hospitality will guide your team and create an inspiring workplace.<br><br><b>Key Responsibilities:</b><ul><li>Deliver professional, friendly, and engaging service.</li><li>Lead the restaurant team and ensure service standards.</li><li>Manage guest concerns promptly and professionally.</li><li>Assist in recruitment, training, and development.</li><li>Balance operational needs with colleague requirements.</li><li>Conduct departmental meetings regularly.</li><li>Enhance revenues through effective strategies and promotions.</li><li>Maintain complete knowledge of all menus and operations.</li><li>Manage budgets, costs, and profitability targets.</li><li>Ensure compliance with hygiene and service standards.</li><li>Promote guest satisfaction and service improvements.</li><li>Perform other duties as required.</li></ul><br><b>Qualifications:</b><ul><li>Minimum 4 years of experience in F&amp;B management in a luxury hotel.</li><li>Strong interpersonal, leadership, and problem-solving skills.</li><li>Excellent organization and planning abilities.</li><li>Goal-oriented with a focus on results.</li><li>International experience is an asset.</li><li>Energetic, enthusiastic and a charismatic team player.</li></ul><br>We are committed to attracting diverse talent and ensuring an inclusive environment. Join us and write your own story with Raffles!

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As a telephone operator, you’re not just supporting guest services operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <p>As a telephone operator, you will accept, deliver, and respond to guest and management messages, enquiries, and emergencies using your knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer. A telephone operator contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:</p> <ul> <li>Achieve positive outcomes from guest queries in a timely and efficient manner</li> <li>Accept and deliver all messages correctly and promptly for both guests and management</li> <li>Ensure all wake-up calls take place at the correct time</li> <li>Demonstrate knowledge of all hotel facilities and services and use up-selling techniques to promote these offerings when appropriate</li> <li>Handle emergency calls immediately and relay comprehensive and accurate information, as required</li> <li>Demonstrate a high level of customer service at all times</li> <li>Comply with hotel security, fire regulations, and all health and safety legislation</li> <li>Attend appropriate training courses, when required</li> <li>Demonstrate a knowledge of all hotel services, local attractions, and landmarks in the hotel vicinity</li> <li>Follow company brand standards</li> <li>Assist other departments, as necessary</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:</p> <ul> <li>A passion for spreading the light and warmth of hospitality</li> <li>Acting with integrity and always doing the right thing</li> <li>Inspiring others through leadership</li> <li>A belief that teamwork drives the best outcomes</li> <li>A sense of ownership and accountability</li> <li>A focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact</li> </ul> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li>Incredible travel perks – enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li>Paid parental leave – because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li>Crisis concierge – in times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li>Mental health resources – your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our Employee Assistance Program (EAP)</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program or plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p></p><p></p>

<b>Exceptional Hospitality Starts with You</b><br>Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Manager, you’re not just managing daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.<br><br><b>Responsibilities</b><br>Here's what you'll do during a typical day:<br><ul><li><b>Lead daily operations:</b> Manage outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures.</li><li><b>Deliver exceptional guest experiences:</b> Monitor service and product quality, assess guest satisfaction, address issues, and identify opportunities to continuously improve the dining experience.</li><li><b>Inspire and develop the team:</b> Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team.</li><li><b>Drive revenue growth:</b> Implement innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize food and beverage sales and profitability.</li><li><b>Recruit and onboard talent:</b> Lead hiring efforts, conduct interviews, and train new team members to maintain high service standards and operational excellence.</li><li><b>Uphold regulatory standards:</b> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing.</li></ul><br><b>Qualifications</b><br>What It Takes to Make the Stay:<br>At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member:<ul><li>A passion for spreading the light and warmth of Hospitality.</li><li>Acting with Integrity and always doing the right thing.</li><li>Inspiring others through Leadership.</li><li>A belief that Teamwork drives the best outcomes.</li><li>A sense of Ownership and accountability.</li><li>And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li></ul><br><b>About Us</b><br>Join an Award-Winning Workplace Culture<br>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible.

<p><h4>Exceptional hospitality starts with you</h4> <p>Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! As an assistant restaurant manager, you’re not just helping manage daily operations for one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.</p> <h4>Here's what you'll do during a typical day:</h4> <ul> <li><strong>Oversee daily operations:</strong> Assist with managing outlet operations, including guest service standards, product quality, inventory, cost controls, profitability, marketing, budgeting, and enforcing policies and procedures</li> <li><strong>Enhance guest experiences:</strong> Collaborate with the restaurant manager to monitor service and product quality, address guest feedback, resolve issues, and support improvements to the dining experience</li> <li><strong>Contribute to team development:</strong> Supervise and support team members, provide coaching, assist with performance evaluations, and contribute to professional development initiatives under the manager’s guidance</li> <li><strong>Support revenue initiatives:</strong> Help implement marketing strategies, up-selling techniques, and promotions to boost food and beverage sales</li> <li><strong>Recruit and train team members:</strong> Assist in hiring, interviewing, onboarding, and training new team members to uphold service standards and operational excellence</li> <li><strong>Uphold regulatory standards:</strong> Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing</li> </ul> <h4>What it takes to make the stay</h4> <p>At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member: a passion for spreading the light and warmth of hospitality. Acting with integrity and always doing the right thing. Inspiring others through leadership. A belief that teamwork drives the best outcomes. A sense of ownership and accountability. And a focus on the now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</p> <h4>How we’ll help you thrive</h4> <p>At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our team members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:</p> <ul> <li><strong>Incredible travel perks</strong> – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program</li> <li><strong>Paid parental leave</strong> – Because family matters. We offer paid leave for eligible team members, including partners and adoptive parents</li> <li><strong>Crisis concierge</strong> – In times of loss, our crisis concierge offers a single, compassionate point of contact for both practical support and emotional care</li> <li><strong>Mental health resources</strong> – Your wellbeing comes first. Through our Care for All hub, we provide resources to help our team members care for themselves and their loved ones. In many countries, eligible team members receive free counseling and support through our employee assistance program (EAP).</li> </ul> <p><em>*Benefits availability may vary depending on team member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.</em></p> <h4>Join an award-winning workplace culture</h4> <p>At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the team members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.</p> <p>Our award-winning culture has earned us repeated recognition on the world’s best workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.</p> <p>Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.</p> <p>Curious about life at Hilton? Explore our careers blog to see why we’re more than a great place to stay—we’re a great place to work.</p></p><p></p>

<b>Join the FAENA Movement as a Restaurant Manager!</b><br>At Faena The Red Sea, we are on a journey to fuse art, culture, and community, celebrating authentic hospitality through our exceptional service. As we expand into the Kingdom of Saudi Arabia, we invite you to be part of an extraordinary experience.<br><br><b>Role Overview:</b><br>The Restaurant Manager will lead the service operations during assigned shifts, ensuring that the energy and flow of the restaurant reflect our unique cultural ethos. You will oversee daily service, supervise front-of-house staff, and ensure seamless guest experiences.<br><br><b>Key Responsibilities:</b><ul><li>Lead and manage floor service during assigned shifts, ensuring guest expectations are met or exceeded.</li><li>Monitor table status and service timing in coordination with kitchen and bar teams.</li><li>Conduct pre-shift meetings to align the team on updates and service priorities.</li><li>Greet guests warmly and ensure satisfaction during their experience.</li><li>Manage guest complaints with discretion and empathy.</li><li>Supervise staff during service to maintain high quality standards.</li><li>Identify training needs and support team development initiatives.</li></ul><br><b>Qualifications:</b><ul><li>3+ years experience in a luxury hotel or upscale dining environment.</li><li>Forbes 5 Star hotel experience is a significant advantage.</li><li>Strong understanding of restaurant operations and service standards.</li><li>Exceptional guest interaction and service recovery skills.</li></ul>

<b>Join IHG Hotels &amp; Resorts as a Restaurant Manager!</b><br><br>As a Restaurant Manager, you will oversee daily operations, manage financial returns, and strive to deliver exceptional guest experiences. Your day-to-day responsibilities will include:<br><ul><li><b>Financial Management:</b> Conduct market and competitor analysis, manage P&amp;L, and develop promotional calendars for F&amp;B products.</li><li><b>Team Leadership:</b> Train restaurant employees, lead performance reviews, and foster employee engagement.</li><li><b>Guest Experience:</b> Ensure quality service, manage guest relationships, and address complaints to enhance satisfaction.</li><li><b>Operational Standards:</b> Implement safety protocols and maintain cleanliness while identifying revenue opportunities.</li></ul><br><b>Qualifications:</b><br>We seek candidates who are Arabic speakers, have completed a degree or certification in the Hospitality Industry, and possess at least 3 years of experience as an Assistant Restaurant Manager. Fluent English and computer knowledge (MS Office) are required.<br><br><b>What We Offer:</b><br>We are committed to the wellbeing of our employees and offer competitive salaries along with various benefits to ensure a balanced work-life experience. Join our inclusive team and make a difference with us today.

<b>Join Rosewood Red Sea as a Restaurant Manager</b><br><br>We are seeking a dynamic and polished Restaurant Manager for our contemporary Asian, Japanese-inspired restaurant. This role is vital in delivering high-energy dining experiences that focus on precision, ambiance, and exceptional hospitality. If you have experience in premium beverage culture and lifestyle resort service, this position is tailored for you.<br><br><b>Key Responsibilities:</b><br><ul><li>Lead daily restaurant operations to meet Rosewood, Forbes, and LQA standards.</li><li>Maintain a strong presence during service to enhance guest engagement and manage seating flow.</li><li>Ensure service delivery aligns with our contemporary Asian sharing style and maintains a luxurious atmosphere.</li><li>Collaborate closely with Culinary and Beverage teams on presentation and service continuity.</li><li>Manage reservations, guest preferences, and special requests effectively.</li><li>Conduct pre-service briefings to ensure operational readiness.</li><li>Handle guest feedback with professionalism and discretion to enhance customer satisfaction.</li><li>Drive upselling and awareness of revenue while ensuring guest comfort.</li><li>Train associates on service standards and menu knowledge to uphold high quality.</li><li>Maintain cleanliness and presentation standards consistently.</li></ul><br><b>Qualifications &amp; Experience:</b><br><ul><li>3 to 5 years of experience in Food and Beverage, particularly in restaurant management within luxury environments.</li><li>Prior experience in contemporary Asian or Japanese cuisine is highly preferred.</li><li>Strong knowledge of sharing-style service and premium dining concepts.</li><li>Familiarity with Asian cocktails and food pairings is an advantage.</li><li>Able to manage high-energy operations while ensuring operational discipline and refinement.</li><li>Exceptional leadership and coaching abilities with a focus on guest engagement.</li><li>Commercially aware with an understanding of revenue management and cost control.</li><li>Experience with pre-opening or destination resorts is highly regarded.</li></ul>

A hotel concierge employee is required in Mecca. A personal car in good condition and a valid driver's license are required. The tasks include serving guests, carrying out some external tasks for the hotel, delivering documents or items or employees, and assisting in transporting guests to and from the holy mosque when needed, according to the hotel's systems and relevant authorities. There is appropriate compensation for using the car during working hours, with the possibility of discussing the number of working days or working hours. Preference is given to those with experience in hotels or customer service and good knowledge of the streets of Mecca.

<p><strong>Operator and Monitor of Cameras</strong>&nbsp;</p><p>We are looking for a vigilant and professional CCTV operator to supervise and maintain surveillance equipment in the control center, ensuring the highest standards of safety and integrity. In this role, you will be responsible for monitoring multiple live and recorded feeds simultaneously, identifying abnormal events, and acting quickly to report incidents when necessary.</p><p>&nbsp;</p><p>Key responsibilities:</p><p>Monitor multiple surveillance screens simultaneously to maintain constant situational awareness.</p><p>Review recordings: analyze previous surveillance data to trace incidents or review safety protocols.</p><p>Equipment maintenance: perform basic maintenance for the control center and monitoring devices.</p><p>Detect and log violations: detect suspicious behavior or abnormal events and maintain accurate records.</p><p>Incident escalation: immediately report serious events to higher authorities.</p><p>Emergency response coordination: contact law enforcement or emergency authorities immediately in critical cases.</p>

<b>انضم إلى فريقنا!</b><br>نحن في <b>Hafawah Hotels &amp; Resort</b> نبحث عن موظف مبيعات فندق لزيادة الإيرادات ومعدلات الإشغال. ستكون مسؤولاً عن تنفيذ استراتيجيات المبيعات وبناء علاقات قوية مع الشركات والوكالات. <br><br><b>المسؤوليات:</b><ul><li>إعداد وتنفيذ استراتيجيات المبيعات لزيادة الإيرادات ومعدلات الإشغال.</li><li>بناء وإدارة علاقات قوية مع الشركات، الوكالات، وشركات السفر والسياحة.</li><li>الإشراف على فريق المبيعات وتحقيق الأهداف البيعية المحددة.</li><li>تحليل السوق والمنافسين وتقديم تقارير دورية للإدارة العليا.</li><li>التنسيق مع الإدارات التشغيلية لضمان جودة الخدمة وتحقيق رضا العملاء.</li></ul><br><b>المتطلبات:</b><ul><li>خبرة لا تقل عن سنتين في مجال المبيعات الفندقية.</li><li>معرفة قوية بسوق الضيافة والعملاء التجاريين.</li><li>مهارات عالية في التفاوض وبناء العلاقات.</li><li>قدرة على القيادة وتحفيز فرق العمل.</li><li>إجادة استخدام أنظمة المبيعات وتقارير الأداء.</li><li>إجادة اللغة الإنجليزية.</li></ul>

<div dir="rtl"><h3 >نبذة عن الوظيفة</h3> <p >تبحث <strong >شركة رواد المناسك لتشغيل الفنادق</strong> عن <strong >موظف استقبال فندق</strong> للانضمام إلى فريقها في <strong >مكة المكرمة</strong>. يمثل هذا الدور فرصة للانضمام إلى قطاع الضيافة، حيث يركز على تقديم تجربة مميزة للضيوف من خلال إدارة خدمات الاستقبال الأساسية.</p> <h3 >الهدف من الدور</h3> <p >يهدف شاغل هذه الوظيفة إلى الإشراف على جميع خدمات الضيوف في مكتب الاستقبال، وتنسيقها وتقديمها بكفاءة عالية. يشمل ذلك إدارة عمليات الحجز وتسجيل الدخول والخروج لضمان سلاسة إقامة النزلاء ورضاهم التام.</p> <h3 >المسؤوليات الرئيسية</h3> <ul > <li >الحفاظ على قائمة الحجوزات وتوفير السجلات الورقية الضرورية بشكل دقيق ومنظم.</li> <li >العمل على رفع مستوى خدمة العملاء وضمان رضاهم، ومتابعة وحل المنازعات والشكاوى بفاعلية.</li> <li >ضمان تنفيذ سياسات وإجراءات الفندق المعتمدة والالتزام بها.</li> <li >تكوين علاقات تجارية قوية والحفاظ عليها مع الأطراف الخارجية، مثل وكالات السفر وشركات الحجوزات.</li> <li >مراجعة أسعار الفندق وتنظيم الفواتير بدقة وفقاً للأسعار المحددة.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة عملية تتراوح من <strong >0 إلى 1 سنة</strong> في مجال ذي صلة، ويفضل أن تكون في قطاع الفنادق أو خدمة العملاء.</li> </ul> <h3 >تفاصيل العمل</h3> <p >هذه الوظيفة بدوام <strong >كامل</strong>، ومقرها في <strong >مكة المكرمة</strong>. الراتب غير معلن.</p> <h3 >التقديم للوظيفة</h3> <p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه للتقديم لهذه الفرصة في <strong >شركة رواد المناسك لتشغيل الفنادق</strong>.</p></div>

<p class="MsoNormal" dir="RTL"><span style="font-weight: bolder;"><span lang="AR-SA" style="font-family: Arial, sans-serif;">Main Responsibilities:</span></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Ensure the application of quality, service, and cleanliness standards and maintain store readiness.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Achieve sales and profitability goals by managing costs, inventory, and implementing marketing plans.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Manage work schedules and attract, develop, and retain talent.</span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Supervise inventory, orders, and supply to reduce shortages and waste.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Ensure compliance with company policies, health and safety regulations, and cash handling procedures.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Handle customer complaints and enhance guest experience.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Manage financial reports, daily deposits, and monitor profitability.</span></p><p class="MsoNormal" dir="RTL"><span style="font-weight: bolder;"><span lang="AR-SA" style="font-family: Arial, sans-serif;">Skills and Experience:</span></span><span style="font-weight: bolder;"><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">&nbsp;</span><span style="font-family: Arial, sans-serif;">&nbsp;* 2-4 years of experience in fast-food restaurant management or the food and retail sector (with international companies).</span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Strong leadership skills and ability to build and manage teams.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Knowledge of food safety regulations, labor laws, and cash handling procedures.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Proficiency in preparing schedules, managing inventory, and financial reports.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Excellent communication, problem-solving, and customer service skills.</span><span lang="AR-SA" style="font-family: Arial, sans-serif;"><o:p></o:p></span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Flexibility to work evenings, weekends, and public holidays.</span></p><p class="MsoNormal" dir="RTL"><span lang="AR-SA" style="font-family: Arial, sans-serif;">* Applicant must be a resident of Mecca and have experience in the region.</span></p><p class="MsoNormal" dir="RTL"><span style="font-family: Arial, sans-serif;">* Applicant must be medically fit.</span></p>

<div><b>Housekeeping Supervisor — One-Star Hotel</b></div><div><b><br></b></div><div><p class="font-claude-response-body break-words whitespace-normal" dir="rtl"><b>Tasks and Responsibilities:</b></p><ul dir="rtl" class="[li_&amp;amp;]:mb-0 [li_&amp;amp;]:mt-1 [li_&amp;amp;]:gap-1 [&amp;amp;:not(:last-child)_ul]:pb-1 [&amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"><li>Supervise the cleaning staff and distribute daily tasks and shifts</li><li>Ensure the readiness and cleanliness of rooms and public areas according to hotel standards</li><li>Manage inventory of furnishings, cleaning supplies, and guest amenities</li><li>Coordinate with the reception department regarding room status (ready/under cleaning/maintenance)</li><li>Basic training for new employees and follow up on their performance</li><li>Follow up on any comments or complaints related to room cleanliness and resolve them quickly</li></ul><p class="font-claude-response-body break-words whitespace-normal" dir="rtl"><b>Required Qualifications:</b></p><ul dir="rtl" class="[li_&amp;amp;]:mb-0 [li_&amp;amp;]:mt-1 [li_&amp;amp;]:gap-1 [&amp;amp;:not(:last-child)_ul]:pb-1 [&amp;amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3 print:block print:space-y-1"><li>3-5 years of experience in housekeeping (previous supervisory experience preferred)</li><li>Ability to organize a team and handle work pressure</li><li>Basic computer literacy (Excel or any simple inventory recording system)</li><li>Organized and detail-oriented personality</li><li>Proficiency in Arabic, with basic English as an added advantage</li></ul></div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Alkayan United is seeking a dedicated <strong style="font-weight:700;">Telesales Representative</strong> to join our team in Jeddah, Makkah, Saudi Arabia. This full-time position is integral to our sales operations, focusing on client engagement and driving sales for our real estate projects. The role offers an opportunity to contribute to a dynamic sales environment with clear targets and a performance-based compensation structure.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Engage in daily telephone communication with potential clients to introduce real estate opportunities.</li> <li style="margin:0 0 6px;">Provide comprehensive explanations of real estate project details to prospective buyers.</li> <li style="margin:0 0 6px;">Follow up with both current and new clients to guide them through the sales process and ensure transaction completion.</li> <li style="margin:0 0 6px;">Achieve specified monthly sales targets set by the company.</li> <li style="margin:0 0 6px;">Meet daily targets for outbound calls and client interactions.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A High School Diploma (General Secondary Certificate) or a Bachelor's degree is required.</li> <li style="margin:0 0 6px;">0-1 years of experience, with a preference for candidates who have experience in real estate telemarketing sales.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Schedule and Compensation</h3> <p style="margin:0 0 12px; ************;">The standard work schedule for this full-time position is 8 hours per day, with one designated weekly holiday. Compensation includes rewarding salaries complemented by a commission structure, designed to recognize and incentivize sales achievements.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Location</h3> <p style="margin:0 0 12px; ************;">This position is based in <strong style="font-weight:700;">Jeddah</strong>, located within the Makkah region of Saudi Arabia.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3> <p style="margin:0 0 12px; ************;">Interested candidates who meet the outlined qualifications are encouraged to submit their application. We look forward to reviewing your profile.</p>

<p>We are seeking an experienced and results-driven Director of Sales &amp; Marketing to lead the commercial strategy of a large-scale hotel operation in Makkah, with a primary focus on the Hajj and Umrah markets, religious tourism, individual travelers, and group business . The Director of Sales &amp; Marketing will be responsible for developing and executing comprehensive sales and marketing strategies to maximize occupancy, revenue, market share, and profitability throughout the Hajj and Umrah seasons. The successful candidate will have strong knowledge of the Makkah hospitality and religious tourism market , with an established understanding of Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, and key international source markets. Key Responsibilities Develop and implement short-term and long-term sales and marketing strategies with a strong focus on Hajj, Umrah, religious tourism, individual travelers, and group business. Establish measurable sales targets, KPIs, and action plans for the Sales &amp; Marketing team. Drive business from key Hajj and Umrah source markets and continuously identify opportunities to expand the hotel's geographical market reach. Develop and maintain strong relationships with Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, group organizers, and other key partners . Identify and secure new group and individual Umrah business while strengthening relationships with existing high-producing accounts. Develop specific commercial strategies for Hajj, Ramadan, peak Umrah periods, and other key religious seasons . Conduct regular market research and competitor analysis to understand demand patterns, pricing, market positioning, and emerging opportunities. Monitor competitor hotels, market trends, group movements, and Hajj and Umrah demand to recommend timely commercial actions. Work closely with Revenue Management to optimize pricing, inventory, length of stay, group allocation, market segmentation, and business mix. Evaluate group requests and business opportunities based on revenue potential, profitability, displacement, and overall hotel strategy. Develop and manage the annual Sales &amp; Marketing budget and commercial action plan . Analyze the return on investment of sales trips, international roadshows, trade events, marketing campaigns, and business development activities. Conduct regular sales missions and business development activities in strategic domestic and international source markets. Represent the hotel at relevant Hajj and Umrah exhibitions, travel trade events, workshops, roadshows, and networking opportunities . Maintain close relationships with key decision-makers and partners within the religious tourism sector. Monitor account production, room nights, average rates, revenue contribution, conversion, and overall account performance. Identify underperforming accounts and markets and implement corrective commercial action plans. Develop strategies to increase direct and individual Umrah bookings alongside contracted group business. Work closely with Revenue, Reservations, Front Office, Finance, and Operations to ensure commercial commitments and group requirements are effectively delivered. Ensure contracts, rates, allocations, payment terms, and commercial agreements are properly managed and aligned with hotel objectives. Prepare regular commercial reports, forecasts, market intelligence, and performance analysis for hotel leadership. Lead, coach, motivate, and develop the Sales &amp; Marketing team to maintain a strong performance and accountability culture. Ensure all Sales &amp; Marketing activities comply with Accor brand standards, commercial guidelines, policies, and procedures . Key Competencies Hajj &amp; Umrah Market Expertise Religious Tourism Sales Group &amp; Individual Business Development Strategic Commercial Planning Key Account Management Revenue &amp; Profitability Focus Market Intelligence &amp; Competitor Analysis Contract Negotiation Leadership &amp; Team Development International Market Development Data-Driven Decision-Making Stakeholder &amp; Partner Relationship Management</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field. Proven senior-level Sales &amp; Marketing experience within the hospitality industry , preferably in Makkah or the Saudi Arabian religious tourism market. Strong knowledge and experience in the Hajj and Umrah business is highly preferred. Established understanding of Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, and group business . Strong knowledge of major domestic and international source markets for Hajj and Umrah. Demonstrated ability to generate and develop high-volume group and individual religious tourism business . Strong understanding of hotel pricing, revenue management, contracting, forecasting, market segmentation, and distribution. Excellent commercial, negotiation, analytical, and financial skills. Strong leadership skills with proven experience in managing and developing Sales &amp; Marketing teams. Ability to build and maintain long-term relationships with key accounts and business partners. Strong communication, presentation, and negotiation skills. Excellent command of English; Arabic language skills are highly advantageous . Willingness to travel domestically and internationally for sales missions, exhibitions, and key account development.</p>

<p>We are seeking an experienced and results-driven Director of Sales &amp; Marketing to lead the commercial strategy of a large-scale hotel operation in Makkah, with a primary focus on the Hajj and Umrah markets, religious tourism, individual travelers, and group business . The Director of Sales &amp; Marketing will be responsible for developing and executing comprehensive sales and marketing strategies to maximize occupancy, revenue, market share, and profitability throughout the Hajj and Umrah seasons. The successful candidate will have strong knowledge of the Makkah hospitality and religious tourism market , with an established understanding of Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, and key international source markets.</p><p>Key Responsibilities</p><ul><li>Develop and implement short-term and long-term sales and marketing strategies with a strong focus on Hajj, Umrah, religious tourism, individual travelers, and group business.</li><li>Establish measurable sales targets, KPIs, and action plans for the Sales &amp; Marketing team.</li><li>Drive business from key Hajj and Umrah source markets and continuously identify opportunities to expand the hotel's geographical market reach.</li><li>Develop and maintain strong relationships with Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, group organizers, and other key partners .</li><li>Identify and secure new group and individual Umrah business while strengthening relationships with existing high-producing accounts.</li><li>Develop specific commercial strategies for Hajj, Ramadan, peak Umrah periods, and other key religious seasons .</li><li>Conduct regular market research and competitor analysis to understand demand patterns, pricing, market positioning, and emerging opportunities.</li><li>Monitor competitor hotels, market trends, group movements, and Hajj and Umrah demand to recommend timely commercial actions.</li><li>Work closely with Revenue Management to optimize pricing, inventory, length of stay, group allocation, market segmentation, and business mix.</li><li>Evaluate group requests and business opportunities based on revenue potential, profitability, displacement, and overall hotel strategy.</li><li>Develop and manage the annual Sales &amp; Marketing budget and commercial action plan .</li><li>Analyze the return on investment of sales trips, international roadshows, trade events, marketing campaigns, and business development activities.</li><li>Conduct regular sales missions and business development activities in strategic domestic and international source markets.</li><li>Represent the hotel at relevant Hajj and Umrah exhibitions, travel trade events, workshops, roadshows, and networking opportunities .</li><li>Maintain close relationships with key decision-makers and partners within the religious tourism sector.</li><li>Monitor account production, room nights, average rates, revenue contribution, conversion, and overall account performance.</li><li>Identify underperforming accounts and markets and implement corrective commercial action plans.</li><li>Develop strategies to increase direct and individual Umrah bookings alongside contracted group business.</li><li>Work closely with Revenue, Reservations, Front Office, Finance, and Operations to ensure commercial commitments and group requirements are effectively delivered.</li><li>Ensure contracts, rates, allocations, payment terms, and commercial agreements are properly managed and aligned with hotel objectives.</li><li>Prepare regular commercial reports, forecasts, market intelligence, and performance analysis for hotel leadership.</li><li>Lead, coach, motivate, and develop the Sales &amp; Marketing team to maintain a strong performance and accountability culture.</li><li>Ensure all Sales &amp; Marketing activities comply with Accor brand standards, commercial guidelines, policies, and procedures .</li></ul><p>Key Competencies</p><ul><li>Hajj &amp; Umrah Market Expertise</li><li>Religious Tourism Sales</li><li>Group &amp; Individual Business Development</li><li>Strategic Commercial Planning</li><li>Key Account Management</li><li>Revenue &amp; Profitability Focus</li><li>Market Intelligence &amp; Competitor Analysis</li><li>Contract Negotiation</li><li>Leadership &amp; Team Development</li><li>International Market Development</li><li>Data-Driven Decision-Making</li><li>Stakeholder &amp; Partner Relationship Management</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.</p><p>Proven senior-level Sales &amp; Marketing experience within the hospitality industry , preferably in Makkah or the Saudi Arabian religious tourism market.</p><p>Strong knowledge and experience in the Hajj and Umrah business is highly preferred.</p><p>Established understanding of Umrah operators, Hajj missions, travel agencies, tour operators, wholesalers, and group business .</p><p>Strong knowledge of major domestic and international source markets for Hajj and Umrah.</p><p>Demonstrated ability to generate and develop high-volume group and individual religious tourism business .</p><p>Strong understanding of hotel pricing, revenue management, contracting, forecasting, market segmentation, and distribution.</p><p>Excellent commercial, negotiation, analytical, and financial skills.</p><p>Strong leadership skills with proven experience in managing and developing Sales &amp; Marketing teams.</p><p>Ability to build and maintain long-term relationships with key accounts and business partners.</p><p>Strong communication, presentation, and negotiation skills.</p><p>Excellent command of English; Arabic language skills are highly advantageous .</p><p>Willingness to travel domestically and internationally for sales missions, exhibitions, and key account development.</p>

<b>About the Role</b><br>Samaya Investment Company is seeking a visionary and dynamic Marketing Manager for Cultural Projects &amp; Museums to lead the marketing strategies and elevate the visitor experience for our unique cultural landmarks and museum projects located in the holy cities of Makkah and Madinah.<br><br><b>Key Responsibilities</b><ul><li><b>Strategic Planning:</b> Develop, execute, and continuously optimize comprehensive marketing strategies and operational action plans tailored for Samaya’s cultural projects and museums in Makkah and Madinah.</li><li><b>Strategic Partnerships &amp; Alliances:</b> Establish, negotiate, and maintain strong B2B partnerships with Hajj &amp; Umrah companies, relevant Government Entities, major Hotels surrounding the Two Holy Mosques, travel agencies, and tour operators to expand market presence and maximize group bookings.</li><li><b>Team Leadership:</b> Lead, mentor, and inspire a high-performing marketing team, fostering a collaborative, creative, and target-driven professional environment across multiple cities.</li><li><b>Performance &amp; Revenue Drive:</b> Achieve concrete marketing and sales targets (ticket sales, specialized services), effectively managing operational and market challenges through data-driven decision-making.</li><li><b>Tourism &amp; Experience Marketing:</b> Design and promote tailored visitor experiences, seasonal programs, and interactive initiatives that boost attendance, enhance visitor engagement, and maximize Return on Investment (ROI).</li><li><b>Pilgrim Segment Targeting:</b> Utilize deep knowledge of the Hajj, Umrah, and international tourism markets to design targeted campaigns that address the specific behaviors, languages, and needs of global visitors coming to the Kingdom.</li><li><b>Omnichannel Coordination:</b> Synchronize various marketing tracks (digital marketing, content creation, PR, and ad campaigns), ensuring all creative assets seamlessly align with the project’s cultural identity and brand values.</li><li><b>Stakeholder &amp; Corporate Representation:</b> Professionally represent Samaya’s cultural and museum projects in front of corporate partners, hotel executives, and government entities through exceptional presentation and negotiation skills.</li><li><b>Seasonal Campaigns:</b> Create and deploy innovative, high-impact seasonal marketing campaigns aligned with major religious seasons (Ramadan &amp; Hajj), and cultural events to consistently drive peak foot traffic.</li></ul><br><b>Qualifications &amp; Requirements</b><ul><li><b>Experience:</b> Proven executive track record (10+ years) in marketing management, with a strong portfolio of success within Cultural Projects, Museums, Tourism, or Hospitality/Service Marketing.</li><li><b>Market Knowledge &amp; Network:</b> Deep understanding of the Saudi tourism ecosystem, with extensive, ready-to-leverage networks within Hajj &amp; Umrah sectors, the hospitality/hotel industry, and government relations in Makkah and Madinah.</li><li><b>Leadership:</b> Exceptional capability in leading cross-functional marketing teams and managing high-stakes, multi-stakeholder projects.</li><li><b>Technical Skills:</b> Advanced analytical skills with a data-driven mindset, high-level corporate presentation skills, and strong commercial acumen in contract negotiations.</li><li><b>Language:</b> Fluent in Arabic and English (written and spoken), with the ability to maintain the highest standard of corporate communication and cultural nuance.</li></ul>

<p>Responsible for all Guests and colleagues within their line of sight, which includes the car park Patrol their designated area only Be alert for fire hazards and unsafe work practices and unsafe conditions. Be able to act according to all Emergency Response Plans Maintain good public relations with Guests Report for duty at least 15 minutes prior to shift starting time Be present at all daily briefings and de-briefings Know the position and name of every Security Officer on shift Maintain follow up action to ensure adherence to schedules and work standards Be alert for any unusual occurrences and take appropriate action Primarily responsible for safeguarding property, employees and patrons of the hotel Make detailed reports of all occurrences/incidents during your tour of duty. Fill in all incident/accident/end of shift reports without fail after every shift Attend to all other relevant paperwork as needed When reporting for or finishing duty, Security Officers will notify the Director or Assistant Director of Security When assigned for a particular job or function, Security Officers will be guided by job descriptions Security Officers will not discuss/ divulge department details/ information to any other colleagues/outsider/ media failing which defaulter s services will be subject to Progressive Corrective Action up to and including dismissal. Security Officers will be required to use common sense and make judicious decisions. The basic aim being to diffuse the situation as quickly as possible. They will be polite, diplomatic and professional in handling situations, yet firm in upholding the Fairmont s policies and procedures</p><p><strong>Desired Candidate Profile</strong></p><p>Osha Certificate Good English</p>

<p>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service Meet and greet VIP guests personally Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior guest arrival and check-into system if necessary Maintain close contact with Airport Concierge for new arrivals and departures Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities Send prepared welcome cards and amenities to room prior to guest arrival Attend to special requests by guests Handle guest complaints and refer them as necessary, follow up on corrective action Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Prepare requisitions for amenities on a timely basis Performs related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Tourism, Languages, Hospitality Management, or a related field 0-3 years of professional experience in guest relations, hospitality, or customer service roles Proficiency with Opera property management system or similar hotel management software Excellent written and verbal communication skills with strong interpersonal abilities Demonstrated passion for delivering exceptional guest service Strong organizational and time management skills with the ability to multitask effectively Professional presentation and impeccable grooming standards Ability to work flexible shifts, including evenings and weekends Problem-solving mindset with a customer-first approach</p><p>experience is an asset Fluency in English, additional languages are a plus</p>

<p>Ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure Ensure all members consistently receive all benefits, and repeat guests and other VIP s receive special recognition and service Meet and greet VIP guests personally Liaise closely with Concierge and Butler for Hotel events, restaurant promotions, Limousine requirements and special VIP requests or preparations. Prepare compendiums prior guest arrival and check-into system if necessary Maintain close contact with Airport Concierge for new arrivals and departures Update and maintain repeat guest history system Promote Inter-Hotel sales and in-house facilities Send prepared welcome cards and amenities to room prior to guest arrival Attend to special requests by guests Handle guest complaints and refer them as necessary, follow up on corrective action Review arrival lists for all arrivals and VIPs to check room allocations, amenities, and special requests Prepare requisitions for amenities on a timely basis Performs related duties and special projects assigned</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Tourism, Languages, Hospitality Management, or a related field 0-3 years of professional experience in guest relations, hospitality, or customer service roles Proficiency with Opera property management system or similar hotel management software Excellent written and verbal communication skills with strong interpersonal abilities Demonstrated passion for delivering exceptional guest service Strong organizational and time management skills with the ability to multitask effectively Professional presentation and impeccable grooming standards Ability to work flexible shifts, including evenings and weekends Problem-solving mindset with a customer-first approach</p>