Jobs in Tourism Sector in Saudi
7875 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Company Description The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life through bold ideas, meaningful collaboration, and a deep sense of purpose. As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter visionary in spirit, exceptional in execution. We re building more than a hotel; we re shaping a world of beauty, wonder, and connection. If you re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p><p>Job Description FAENA The Red Sea is seeking a charismatic and service-oriented Doorman (Saudi National) to join our Front Office team. As one of the first and last points of contact for our guests, the Doorman plays a vital role in creating memorable arrival and departure experiences. This role is responsible for welcoming guests, assisting with transportation and luggage coordination, and ensuring a seamless flow of activity at the resort entrance while delivering the warmth, elegance, and attentiveness that define the FAENA experience.</p><p>Key Responsibilities Welcome guests warmly upon arrival and departure, creating a positive first and last impression. Open doors and assist guests entering and exiting vehicles in a professional and courteous manner. Coordinate with the Bell Desk team to ensure efficient luggage handling and delivery. Provide special attention to VIP arrivals, departures, and special guests. Assist guests with directions, transportation arrangements, and general resort information. Monitor and manage guest and vehicle flow at the resort entrance. Coordinate closely with Bell Attendants, Concierge, Valet, Security, and Front Office teams. Assist guests with boarding taxis, buggies, and other transportation services. Maintain the cleanliness and presentation of the entrance and driveway areas. Monitor arrivals and communicate VIP movements to relevant departments. Support group arrivals, events, and peak operational periods. Ensure guest safety while entering and exiting vehicles. Report safety concerns, security incidents, or unusual activity promptly. Assist with umbrella service and guest comfort during adverse weather conditions. Uphold luxury hospitality standards through professional appearance, grooming, and guest interactions.</p><p>We are much more than a world leader. We are 240,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,100 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making “Feel Welcome†resonate as the finest hotel promise.</p><p>From luxury to economy and in every corner of the globe, AccorHotels' 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.</p><p>Our Brands include:</p><p>-Raffles</p><p>-Fairmont</p><p>-Sofitel</p><p>-MGallery</p><p>-Grand Mercure</p><p>-Pullman</p><p>-Swissôtel</p><p>-Novotel</p><p>-Suite Novotel</p><p>-Mercure</p><p>-Thalassa sea & spa</p><p>-Adagio</p><p>-ibis</p><p>-ibis Styles</p><p>-ibis budget</p><p>-HotelF1</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High School Diploma or equivalent.</li><li>Previous experience in hospitality, guest services, customer service, or front-of-house operations preferred.</li><li>Experience within a luxury hotel or resort environment is advantageous.</li><li>Strong communication and interpersonal skills.</li><li>Professional appearance and excellent grooming standards.</li><li>Positive attitude with a passion for hospitality and guest service.</li><li>Ability to remain calm and attentive in a fast-paced environment.</li><li>Strong teamwork and collaboration skills.</li><li>Physically fit and able to stand for extended periods and assist with guest luggage when required.</li><li>Basic English communication skills; additional languages are an advantage.</li><li>Strong awareness of safety, security, and guest service standards.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
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<p><span><span>To be responsible of Ensuring that calls to the Service Centre are promptly answered and requests are followed through to the concerned department.</span></span></p><br><br>
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<p><span><span><strong><u><span><span>As a Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have knowledge of the operational systems at Telephone / Service Centre<br>e.g. PABX / Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>Ensures all calls from guests and external calls are handled professionally and with care adhering to hotel’s and Shangri‐La policies and procedures.</span></span></li>
<li><span><span>Ensures correct transmission and receipt of facsimile.</span></span></li>
<li><span><span>Accurately records all requests for wake‐up calls and ensures they are handled correctly.</span></span></li>
<li><span><span>Answer all incoming calls.</span></span></li>
<li><span><span>Records and channels guest request to appropriate departments, If required, performs follow‐up calls to guests concerned to ensure service / facility defect has been rectified to satisfaction.</span></span></li>
<li><span><span>Makes operator assisted calls</span></span></li>
<li><span><span>Records guest’s messages</span></span></li>
<li><span><span>Knows all the Emergency Procedures of the hotel and how to handle them.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 1 year working experience.</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English (as well as the Arabic language).</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
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<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Develop, design, and deliver hands-on practical and theoretical culinary classes and workshops using the approved curriculum. Lead cooking sessions, demonstrate culinary techniques, and prepare dishes in real-time during classes, workshops, and events. Cook, supervise, and participate in food preparation during lessons, pop-up activations, demonstrations, menu trials, and program-related activities. Prepare daily lesson plans aligned with course competencies. Scout startups/chefs, manage screening and interviews for potential candidates. Create engaging instructional methods to enhance learning experience. Develop, design, and (co)deliver short courses, intensive trainings, and culinary diploma programs. Create and execute culinary concepts for various cuisines including international and Saudi. Guide participants in developing pop-up restaurant concepts from menu creation to execution. Develop instructional materials, manuals, and handouts for participants. Administer practical and theoretical tests. Document and report participants skill development and performance. Provide one-on-one training for skill mastery when needed. Oversee kitchen setup, mise en place, equipment, and sanitation during sessions and chef visits. Prepare reports (daily/weekly/monthly/quarterly) to management and client. Manage inventory, ingredients, equipment, and budget. Participate in and support special events such as culinary demonstrations and showcases. Support kitchen operations and food production activities when required. Lead lectures, hands-on sessions, and practical training with professionalism and culinary expertise. Grade participants performance in practical and written assessments. Assign cooking projects and oversee completion. Provide career guidance, mentorship, and professional advice to participants. Maintain attendance, grades, and evaluation records; report to the Project Manager regularly. Ensure participants follow kitchen rules, hygiene standards, and behavioral policies. Foster a cohesive, safe, and positive learning environment. Attend staff meetings, communicate resource needs, and monitor program progress. Represent the company in internal and external committees and engagements. Support colleagues and collaborate across departments when necessary. Perform additional duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>NA</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Al Faisaliah Riyadh Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental s signature service to ensure a truly unforgettable Arabian experience. About the job Based at the Mandarin Oriental Al Faisaliah Riyadh within the Engineering Department in Riyadh, the Director of Engineering is responsible for the overall Engineering operation and facility management in compliance with all relevant local codes and regulations, as well as Policy & Procedures and the Safe, Sound & Sustainable by Mandarin Oriental manual. As Director of Engineering, you will be responsible for the following duties: It is part of your role to understand and disseminate/communicate all corporate and hotel Policies & Procedures, Standard Operating Procedures and Human Resources Policy to the colleagues. MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements. Mandarin Oriental, Al Faisaliah Hotel Riyadh has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason. Act as a hotel ambassador at all times. Establish engineering guidelines, policies & procedures and standard operating procedures to maintain excellent standards of quality and reliability in the hotel. Establish a monthly reporting system in order to monitor Key Performance Indicators, guest room maintenance, energy consumption, operational and energy expenses, project updates, LQE activities and other specific tasks. Prepare annual and Five-Year capital plan. Manage all CAPEX and POMEC projects in accordance with the group policies and procedures. As Director of Engineering, we expect from you: Recruitment and selection of qualified technicians and engineers. Telecommunication system upgrades or enhancements. Assist in annual maintenance of the contingency systems that support IT&T equipment and systems. Monitor and prepare forecasts on the hotels POMEC expenses. Prepare a summary and analysis of the annual POMEC budget. Prepare annual POMEC budgets. Ensures that engineering colleague s performance is monitored and that individual career development programs are developed. Monitor and lead labour cost management. Our commitment to you Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously. MOstay. When you work as hard as our colleagues do, it s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones. Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>As Director of Engineering, we expect from you: Recruitment and selection of qualified technicians and engineers. Telecommunication system upgrades or enhancements. Assist in annual maintenance of the contingency systems that support IT&T equipment and systems. Monitor and prepare forecasts on the hotels POMEC expenses. Prepare a summary and analysis of the annual POMEC budget. Prepare annual POMEC budgets. Ensures that engineering colleague s performance is monitored and that individual career development programs are developed. Monitor and lead labour cost management.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br>Company Description<br><br><p><strong>The FAENA Movement</strong> is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br>As we continue our expansion into the Kingdom of Saudi Arabia, <strong>FAENA The Red Sea</strong> will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.</p><br><br>Job Description<br><br><p><strong>JOB OVERVIEW </strong></p><br><p>The Host/Hostess is responsible for warmly welcoming and seating guests at FAENA dining outlets, ensuring a smooth and elegant arrival experience. The role manages reservations, coordinates table allocation, and sets the tone for exceptional guest service in line with the resort’s luxury hospitality standards. </p><br><p><strong>DUTIES AND RESPONSIBILITIES </strong></p><br><ul><li><p>Greet and welcome guests warmly upon arrival, creating a positive first impression. </p><br></li></ul><ul><li><p>Manage guest reservations, waitlists, and table assignments efficiently and accurately. </p><br></li></ul><ul><li><p>Escort guests to tables and present menus while ensuring a seamless seating experience. </p><br></li></ul><ul><li><p>Coordinate table flow with service and kitchen teams to optimize seating capacity and service efficiency. </p><br></li></ul><ul><li><p>Monitor dining area readiness, cleanliness, and ambiance before and during service. </p><br></li></ul><ul><li><p>Handle guest inquiries, special requests, and seating preferences professionally. </p><br></li></ul><ul><li><p>Communicate effectively with F&B service staff regarding table status and guest needs. </p><br></li></ul><ul><li><p>Assist in managing peak-time seating to minimize wait times and ensure guest satisfaction. </p><br></li></ul><ul><li><p>Maintain accurate reservation records using the restaurant management system. </p><br></li></ul><ul><li><p>Support VIP guest recognition and ensure personalized service standards are upheld. </p><br></li></ul><ul><li><p>Handle guest complaints or concerns calmly and escalate when necessary. </p><br></li></ul><ul><li><p>Ensure compliance with service standards, grooming, and presentation guidelines. </p><br></li></ul><ul><li><p>Coordinate with restaurant supervisors and managers to ensure smooth operations. </p><br></li></ul><ul><li><p>Assist in promoting restaurant offerings, events, and special experiences when required. </p><br></li></ul><br>Qualifications<br><br><p><strong>QUALIFICATIONS DESIRED </strong></p><br><ul><li><p>High school diploma or equivalent required; hospitality training is an advantage. </p><br></li></ul><ul><li><p>1–2 years of experience in guest service, front desk, or F&B hosting role preferred. </p><br></li></ul><ul><li><p>Basic understanding of restaurant operations and guest flow management. </p><br></li></ul><ul><li><p>Familiarity with reservation systems or POS/booking platforms is an advantage. </p><br></li></ul><ul><li><p>Fluency in English required; additional languages are an advantage. </p><br></li></ul><br>Additional Information<br><br><p><strong>SKILLS </strong></p><br><ul><li><p>Strong customer service and guest engagement skills. </p><br></li></ul><ul><li><p>Excellent communication and interpersonal abilities. </p><br></li></ul><ul><li><p>Warm, welcoming, and professional demeanor. </p><br></li></ul><ul><li><p>Strong organizational and multitasking skills. </p><br></li></ul><ul><li><p>Ability to manage high guest volumes in a fast-paced environment. </p><br></li></ul><ul><li><p>Good problem-solving skills and calm handling of guest concerns. </p><br></li></ul><ul><li><p>Strong attention to detail and presentation standards. </p><br></li></ul><ul><li><p>Team-oriented with ability to coordinate across service teams. </p><br></li></ul><ul><li><p>Basic computer literacy and system handling skills. </p><br></li></ul><ul><li><p>Ability to remain composed under pressure during peak service times. </p><br></li></ul><p><strong>PHYSICAL DEMANDS AND WORK ENVIRONMENT </strong></p><br><ul><li><p>Endure various physical movements throughout the work areas </p><br></li></ul><ul><li><p>Ability to move safely in uneven terrain or in confined spaces </p><br></li></ul><ul><li><p>Remain active, constantly moving, or prolonged periods sitting at a desk and working on a computer throughout work shift </p><br></li></ul><ul><li><p>Medium Work: Exerting up to 20kg of force occasionally, and/or 10kg of force frequently, and/or up to 5kg of constantly moving objects, may occasionally lift and/or move up to 15kg </p><br></li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>JOB SUMMARY Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.</p><p>CORE WORK ACTIVITIES</p><p>Developing and Maintaining Budgets</p><p>Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. Maintains a positive cost management index for kitchen and restaurant operations. Utilizes budgets to understand financial objectives.</p><p>Leading Food and Beverage Team</p><p>Manages the Food and Beverage departments (not catering sales). Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees all culinary, restaurant, beverage and room service operations. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Provides excellent customer service to all employees. Responds quickly and proactively to employee's concerns. Provides a learning atmosphere with a focus on continuous improvement. Provides proactive coaching and counseling to team members. Encourages and builds mutual trust, respect, and cooperation among team members. Monitors and maintains the productivity level of employees. Develops specific goals and plans to prioritize, organize, and accomplish work. Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.</p><p>Ensuring Exceptional Customer Service</p><p>Provides excellent customer service. Responds quickly and proactively to guest's concerns. Understands the brand's service culture. Drives alignment of all employees, team leaders and managers to the brand's service culture. Sets service expectations for all guests internally and externally. Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. Verifies all banquet functions are up to standard and exceed guest's expectations. Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Serves as a role model to demonstrate appropriate behaviors. Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.</p><p>Managing and Conducting Human Resource Activities</p><p>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Conducts performance reviews in a timely manner. Promotes both Guarantee of Fair Treatment and Open Door policies. Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.</p><p>Additional Responsibilities</p><p>Complies with all corporate accounting procedures. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluates results to choose the best solution and solve problems. Drives effective departmental communication and information systems through logs, department meetings and property meetings.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
<p>As a Sales Coordinator at the Four Seasons Hotel Riyadh, you would be responsible for following up on sales leads and inquiring, coordinating the planning of amenity arrangements, confirming reservations and upgrades. Our work environment pairs a strong commitment to excellent service and authentic experiences with an emphasis on creativity and innovation. We are looking for someone with excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other s contribution and importance.</p><p>Four Seasons Hotel Riyadh Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.</p><p>Areas of responsibility are Sales & Marketing, F&B, Rooms.</p><p>Food & Beverage The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.</p><p>SPA and Wellness Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness centre. Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests.</p><p>What to Expect: Competitive Net Salary in a Tax-Free Environment Competitive housing allowance Transportation Allowance 21 days vacation 10 days Public Holidays per year Paid home leave tickets Complimentary employee meals Medical Insurance Life Insurance Employee Assistance Program Worldwide Complimentary Room Nights with Four Seasons Laundry/dry cleaning for provided for work attire Growth & Development opportunities</p><p><strong>Desired Candidate Profile</strong></p><p>2 or more years experience in sales Experience as a sales coordinator or in administration may be advantageous. Excellent business writing skills Fluent in English</p><p>Additional Information Excellent communication skills High level of IT skills, including Excel, PowerPoint, and Word Proactive approach to meeting deadlines and targets Excellent organisational and administration skills</p><p>This position is open to Saudi nationals only, in accordance with Saudization regulations.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">Hilton is seeking a <strong style="font-weight:700;">Sous Chef – Garde Manger</strong> to lead the daily operations of the Cold Kitchen in Jeddah, Makkah, Saudi Arabia. This full-time role is central to ensuring all cold food items are prepared to the highest standards of quality, presentation, and operational procedures set by Hilton. The Sous Chef will play a critical role in supervising the culinary team and maintaining excellence across various dining services.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Supervise the daily operations of the Cold Kitchen (Garde Manger).</li>
<li style="margin:0 0 6px;">Oversee the preparation and production of a wide range of cold food items, including salads, cold appetizers, canapés, sandwiches, terrines, pâtés, dressings, and cold sauces.</li>
<li style="margin:0 0 6px;">Ensure consistent quality, freshness, taste, and presentation for all cold dishes across restaurants, buffets, banquets, and special events.</li>
<li style="margin:0 0 6px;">Assist in developing seasonal menus and innovative cold dishes, aligning with luxury hotel standards.</li>
<li style="margin:0 0 6px;">Support banquet, VIP functions, and special events as required.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Oversight and Standards</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Plan daily production schedules based on occupancy levels, restaurant requirements, banquets, and events.</li>
<li style="margin:0 0 6px;">Ensure strict compliance with Hilton culinary standards, approved recipes, and presentation guidelines.</li>
<li style="margin:0 0 6px;">Maintain rigorous HACCP standards and food safety procedures at all times.</li>
<li style="margin:0 0 6px;">Monitor product storage, labeling, expiration dates, and implement FIFO (First-In, First-Out) stock rotation.</li>
<li style="margin:0 0 6px;">Control food costs through effective portioning, waste reduction strategies, and inventory management.</li>
<li style="margin:0 0 6px;">Coordinate with Purchasing and Receiving departments to ensure the availability and quality of products.</li>
<li style="margin:0 0 6px;">Monitor kitchen equipment performance and promptly report any maintenance issues.</li>
<li style="margin:0 0 6px;">Maintain a clean, organized, and safe working environment within the Cold Kitchen.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Team Leadership and Development</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Supervise and provide ongoing training to Chef de Parties, Commis Chefs, and Kitchen Assistants.</li>
<li style="margin:0 0 6px;">Conduct daily team briefings and effectively allocate work assignments to ensure smooth operations.</li>
<li style="margin:0 0 6px;">Evaluate staff performance, provide constructive coaching, and facilitate continuous training opportunities.</li>
<li style="margin:0 0 6px;">Perform any additional duties assigned by the Executive Chef to support overall kitchen operations.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">The ideal candidate will possess <strong style="font-weight:700;">5-10 years of culinary experience</strong>, with a significant focus on Garde Manger operations within a reputable hotel or similar high-volume culinary environment. A proven track record in supervising kitchen teams and maintaining stringent food safety and quality standards is essential.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3>
<p style="margin:0 0 12px; ************;">This <strong style="font-weight:700;">full-time position</strong> is based in Jeddah, Makkah, Saudi Arabia, offering an opportunity to contribute to the culinary excellence of Hilton. The role operates within a dynamic and fast-paced luxury hotel kitchen environment, requiring dedication and adaptability.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span> Division: <span>Sports and Entertainment</span><br>
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<br> Department: GALAXEA<br>
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<br> Company: <span>Sports and Entertainment Company</span><br>
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From Land to Sea – Active Experiences in Nature’s Purest Form
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</span><p><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The</strong><strong> Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisure</p><br><br>
<p>offerings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.</p><br><br>
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<p>RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.</p><br><br>
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<p>Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</p><br><br>
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<span><strong>Job Purpose</strong></span>
<p>The Dive Center Divemaster is a site-based operational role within the GALAXEA department, responsible for supporting the daily operations of dive centers across The Red Sea and AMAALA destinations. The role leads guided dives, assists in the delivery of PADI courses, and supports the Dive Center Manager in ensuring the safe, efficient, and professional operation of all diving and underwater tourism activities.</p><br><br>
<p>The Dive Center Divemaster plays a key role in delivering exceptional guest experiences by maintaining high operational standards, preparing dive facilities and equipment, supporting dive-related retail activities, and ensuring all operations are conducted in accordance with PADI standards, company procedures, and safety, quality, environmental, and service excellence requirements.</p><br><br>
<span><strong>Key Responsibilities</strong></span>
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<li>Support the Dive Center Manager in the daily operation of the assigned dive center.</li>
<li>Lead guided dives safely and professionally in accordance with PADI standards and GALAXEA operating procedures.</li>
<li>Assist with the delivery of PADI courses, ensuring high-quality instruction and guest support.</li>
<li>Prepare dive boats, equipment, guest areas, and teaching environments to ensure operational readiness.</li>
<li>Conduct professional guest briefings and debriefings before and after diving activities.</li>
<li>Ensure all diving activities are delivered safely, consistently, and in line with company service standards.</li>
<li>Inspect, prepare, clean, and maintain diving equipment, cylinders, and related assets to ensure operational readiness.</li>
<li>Assist with cylinder filling, equipment management, dive center housekeeping, and facility presentation.</li>
<li>Support retail operations by promoting dive products, courses, and underwater experiences to guests.</li>
<li>Build positive relationships with guests, colleagues, hotel operators, and other stakeholders to deliver an exceptional customer experience.</li>
<li>Collaborate with Sustainability, SEZ, and relevant departments to ensure compliance with environmental and marine conservation requirements.</li>
<li>Maintain accurate dive logs, guest records, certification documentation, equipment records, and operational reports.</li>
<li>Comply with all GALAXEA, RSG, destination-specific policies, procedures, and Standard Operating Procedures.</li>
<li>Apply safety, quality, and environmental management practices to protect guests, employees, marine environments, and company assets.</li>
<li>Identify opportunities to improve operational efficiency, guest satisfaction, safety, and service delivery.</li>
<li>Perform additional duties as assigned by the Dive Center Manager.</li>
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<span><strong>Job Requirements</strong></span>
<span><strong>Skills & Experience</strong></span>
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<li>Current and renewed PADI Divemaster certification.</li>
<li>Minimum of <strong>250 logged dives</strong> across a variety of diving environments.</li>
<li>Good knowledge of PADI standards, courses, documentation, and operational procedures.</li>
<li>Experience working in a commercial dive centre or resort environment.</li>
<li>Strong understanding of dive safety, emergency procedures, and operational risk management.</li>
<li>Practical experience in dive equipment preparation, inspection, and basic maintenance.</li>
<li>Experience supporting guided dives and PADI training programmes.</li>
<li>Knowledge of marine conservation and responsible diving practices.</li>
<li>Valid <strong>Fit to Dive Medical Certificate</strong>.</li>
<li>Hospitality or guest service experience is preferred.</li>
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<span><strong>Personal Attributes</strong></span>
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<li>Excellent written and spoken English; Arabic or an additional language is an advantage.</li>
<li>Positive, professional, and guest-focused attitude.</li>
<li>Strong interpersonal and communication skills.</li>
<li>Passion for delivering safe and memorable diving experiences.</li>
<li>Good organisational and time management skills.</li>
<li>High attention to detail and commitment to safety.</li>
<li>Adaptable and able to work effectively in a multicultural team.</li>
<li>Self-motivated with the ability to work independently and take initiative.</li>
<li>Professional appearance and conduct at all times.</li>
<li>Proficient in Microsoft Office and basic administrative tasks.</li>
<li>Ability to deliver engaging guest briefings and provide outstanding customer service.</li>
<li>Commitment to environmental stewardship and the protection of the marine environment.</li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>Join</strong><strong> us at Accor, </strong><strong>where</strong><strong> life pulses </strong><strong>with</strong><strong> passion!</strong></p><br><p>As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.</p><br><p>By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.</p><br><p>You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!</p><br><p>You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.</p><br><p>Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.</p><br><p><strong>Hospitality</strong><strong>is</strong><strong> a </strong><strong>work</strong><strong> of </strong><strong>heart</strong><strong>,</strong><br><strong>Join</strong><strong> us and </strong><strong>become</strong><strong> a </strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><p>Reporting to the General Manager as part of our leadership team, you will be responsible for running the hotel’s Food & Beverage operation, including restaurant, coffee shop, in-room dining and events. This hands-on leadership role is both operational and strategic, requiring someone who can balance service delivery with administrative responsibilities and collaboration across departments.</p><br><p>Responsibilities include:</p><br><ul><li>Hands-on operation of our F&B outlets, connecting with guests, and supporting your team to provide an exceptional level of service</li><li>Coordination between the F&B team and other departments to ensure clear communication and effective problem solving to ensure guest satisfaction</li><li>Ensuring the smooth running of conferences and events</li><li>Rostering, coaching, cost control, inventory management and preparing reports for senior management</li></ul><p>If you come from a background in restaurants or hotels, have a passion for creating memorable guest experiences and have experience in banqueting and/or bar operations, together with demonstrated leadership skills, we would love to hear from you.</p><br><br>Qualifications<br><br><ul><li>Bachelor's Degree in any related field.</li><li>Minimum 3 years as F&B in luxury hotel brands.</li><li>Prior luxury hotel experience is essential.</li><li>Excellent management skills, including the ability to manage details through to completion and ensure project deadlines are met. </li><li>Prior experience with multiple stakeholder relationship management is essential.</li><li>Strong analytical skills are a must. High ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities.</li><li>Strong communication skills.</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<p>We are currently seeking for passionate and dynamic colleague's focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our colleagues.<br><br>As a Cluster Director of Human Resources you are responsible for managing the human resources function in order to meet the strategic business objectives. The role involves development and implementation of strategies and policies and will include key responsibilities such as:<br><br>• Guide and direct all facets of Human Resources including recruitment, coaching, compensation & benefits, health & safety, performance management & succession planning <br>• Ensure recruitment of high caliber employees to help achieve the business targets, within budgeted staffing plans<br>• Provide functional direction and ensure compliance of all legal requirements <br>• Provide a sounding board for colleague concerns, mediating solutions and initiating changes as needed<br>• Provide direction, coaching and counseling on Human Resources issues such as performance management and employee relations<br>• Maintain high level of colleague satisfaction and team spirit, through active support, direction and participation with hotel core committees<br>• Maintain a high level of effectiveness communication throughout the hotel <br>• Establish and implement annual objectives, budget and programs for the Human Resources Department in conjunction with the hotel’s strategic plan<br>• Foster a cooperative working climate, maximizing productivity and colleague morale</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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8+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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