Quality Control Manager Jobs in Saudi
8029 Jobs Found
Additional Information<br><br>Job Number 26117569<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Central Area District North of Al Masjid Al Nabawi, Madinah, Saudi Arabia, Saudi Arabia,VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Supporting Property Operations and Guest Relations Needs<br><br> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Supporting Profitability Goals<br><br> Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br><br>Managing The Guest Experience<br><br> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.<br><br>Assisting Human Resources Activities<br><br> Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br><br>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what’s possible.<br><br>Job Description<br><br>Parsons is looking for an amazingly talented Survey Manager to join our team!<br><br>What You’ll Be Doing<br><br>Establish, implement, and enforce surveying procedures, standards, and QA/QC protocols for the airport program. Develop survey plans, control networks, and reporting frameworks aligned with client and project requirements. Ensure integration of survey data with design, construction, and operational workflows. Oversee topographic, construction, and geospatial surveys for airfield infrastructure, terminals, aprons, taxiways, runways, and ancillary facilities. Manage field survey teams to ensure timely and accurate data collection. Ensure survey deliverables meet aviation standards, contractual requirements, and stakeholder expectations. Ensure accurate processing, validation, and delivery of survey data to design, engineering, and construction teams. Implement and maintain survey databases, GIS platforms, and digital models for project coordination. Prepare executive-level reports, dashboards, and KPIs for senior leadership and stakeholders. Identify survey-related risks and implement mitigation strategies to prevent errors or delays. Ensure compliance with aviation safety standards, regulatory requirements, and survey best practices. Conduct QA/QC audits of survey data and procedures. Leverage advanced survey technologies such as total stations, GNSS/GPS, LiDAR, UAVs, and 3D laser scanning. Introduce digital tools and automated processes to enhance survey accuracy, efficiency, and integration. Support BIM and digital twin initiatives with accurate geospatial data. Lead and mentor a multidisciplinary survey team, fostering technical excellence and collaboration. Conduct performance evaluations and support professional development, certifications, and training. Promote a culture of precision, accountability, and continuous improvement. Coordinate closely with engineering, construction, project controls, and operations teams. Liaise with airport authorities, government agencies, contractors, and consultants to resolve survey-related issues. Ensure survey strategies support project milestones and safe operational practices.<br><br><br>What Required Skills You’ll Bring<br><br>Bachelor’s degree in Surveying, Civil Engineering, Geomatics, or a related field. Master’s degree or specialized certification in survey management preferred. Minimum 10 years of experience in surveying for airport, airfield, or aviation infrastructure projects. Proven experience managing survey teams on large-scale civil or aviation projects. Strong expertise in topographic, construction, geospatial, and as-built surveys. Expert-level proficiency with survey instruments, GNSS/GPS, total stations, LiDAR, UAVs, and GIS software. Solid understanding of airport construction sequencing, airfield design standards, and aviation safety requirements. Strong leadership, organizational, and communication skills. Knowledge of surveying quality standards, calibration protocols, and data validation techniques.<br><br><br>What Desired Skills You’ll Bring<br><br>Professional certifications: RICS, CPEng, or equivalent. Experience with BIM, 3D modeling, and digital surveying platforms. Knowledge of FIDIC or similar contract standards in construction projects. Ability to thrive in high-pressure, fast-paced, multi-stakeholder airport programs.<br><br><br>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<br><br>We truly invest and care about our employee’s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest—APPLY TODAY!<br><br>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.
Role Summary:<br>A Relationship Manager in Corporate/Commercial Banking manages a portfolio of corporate clients in Saudi Arabia, develops new relationships and provides tailored lending, trade finance, cash management and treasury solutions. The role drives sustainable revenue and wallet-share growth while maintaining strong credit, risk and regulatory standards.<br>Key Responsibilities:<br>Manage and grow a portfolio of corporate and commercial clients. Build relationships with CEOs, CFOs, owners and other senior client representatives. Identify new business opportunities and acquire quality new-to-bank clients. Develop client strategies to increase revenue, profitability and share of wallet. Cross-sell lending, deposits, trade finance, cash management, treasury and other products. Understand client financial needs and recommend appropriate banking solutions. Lead client meetings, proposals and commercial negotiations. Coordinate credit applications and facility requests with Credit. Analyze financial performance, cash flows, repayment capacity and credit quality. Monitor portfolio exposure, profitability, limits and emerging risks. Coordinate with Credit, Risk, Treasury, Trade Finance, Cash Management and Operations. Maintain accurate client records and documentation. Ensure compliance with SAMA, KYC, AML and internal policies. Provide management with updates on pipeline, revenue, portfolio quality and opportunities.<br><br>QUALIFICATIONS & COMPETENCIES:<br>Bachelor’s degree in Finance, Economics, Business Administration or related field. Minimum 5–7 years of experience in the banking sector, including relevant experience in Corporate/Commercial Banking, Relationship Management, credit and business development, preferably with a leading Saudi, regional or international bank operating in KSA. Strong financial and credit-analysis skills. Good knowledge of Saudi corporate banking products and market. Strong business-development and client-management skills. Strong negotiation and presentation capabilities. Knowledge of SAMA requirements and banking regulations. Strong commercial judgment and risk awareness. Fluent English; Arabic preferred.
Job Objective:To lead and develop the comprehensive cybersecurity strategy, govern the protection of digital infrastructure and technical assets, ensure compliance with the National Cybersecurity Authority (NCA) regulations, manage risks and budgets, and build capacities for Al Majed Oud Company.<br>Scope of Responsibilities and Key Duties:<br>1. Leadership, Strategy, and Digital Asset Protection Leads and approves the comprehensive cybersecurity strategy in alignment with the company’s general directives and digital transformation strategy. Defines and adopts cybersecurity requirements and controls for infrastructure, networks, servers, and cloud environments, and monitors their implementation in coordination with the Operations and Infrastructure Department. Approves response plans for cyber incidents, emergencies, and technical crises to ensure business continuity and mitigate risks. Directs the execution of vulnerability assessments and periodic penetration testing for digital infrastructure and applications, and approves remediation plans. Governs and oversees the securing of digital supply chains, technology service provider contracts, and external company systems. Supervises the Security Operations Center (SOC) and monitors 24/7 early warning and threat detection indicators. Approves cybersecurity architecture requirements in coordination with the Enterprise Architecture team.<br>2. Governance, Risk Management, and Cyber Compliance Governs and ensures full compliance with the National Cybersecurity Authority (NCA) controls, such as Essential Cybersecurity Controls (ECC) and Critical Systems Cybersecurity Controls (CSCC). Approves and updates the corporate cyber risk register and endorses treatment strategies and operational/technical risk mitigation plans. Endorses internal security policies, standards, and controls, and oversees their dissemination and implementation across all sectors of the company. Directs and oversees cybersecurity awareness programs and phishing simulation campaigns to elevate employees' security awareness. Coordinates with regulatory bodies, authorities, and independent auditors, and approves periodic compliance and cyber audit reports. Monitors and evaluates personal data protection and commercial transaction confidentiality projects to ensure alignment with approved regulations.<br>3. Budget Management and Financial Control Prepares the annual estimated budget for the Cybersecurity Department, including license costs, security software, and security infrastructure. Oversees the regulation and tracking of operational and capital expenditures (OPEX/CAPEX) for security projects to ensure strict compliance with the approved budget. Evaluates the technical and financial feasibility of targeted security solutions and tools to maximize the return on investment (ROI) in digital asset protection.<br>4. People Management Leads and directs the cybersecurity team and monitors the achievement of operational goals. Sets SMART individual goals and Key Performance Indicators (KPIs) for subordinates, and approves annual performance evaluations and training needs. Directs and ensures the creation of succession plans, development of technical talents, and preparation of second-line cyber leaders. Fosters a culture of compliance and security vigilance, and promotes a motivating work environment that supports outstanding performance and corporate alignment.<br>5. Policies, Operations, and Procedures Monitors the implementation of policies, processes, standard operating procedures (SOPs), identity management controls, and access privileges. Leads developmental initiatives to automate incident response and continuously improve cyber defense and analysis tools.<br><br>Qualifications and Requirements:<br>Experience:8 to 12 years of specialized practical experience in cybersecurity, digital infrastructure protection, and governance, including at least 3 years in a supervisory or leadership role. Previous experience as an ISO 27001 Lead Implementer / Lead Auditor is preferred.<br>Educational Qualifications:Bachelor’s degree in Cybersecurity, Computer Engineering, Computer Science, Information Technology, or an equivalent field.<br>Professional Certifications:Mandatory: CISM or CISSPPreferred: CRISC<br>Skills:High leadership and strategic ability to manage and direct the cybersecurity and digital transformation ecosystem. Superior competence in formulating and approving cyber governance frameworks, policies, and national compliance standards. Exceptional skill in preparing and managing estimated budgets for cybersecurity, and controlling license and project costs. Deep experience in the security architecture of networks, cloud systems, and e-commerce platforms. Mastery of cyber risk management, building risk registers, and treatment strategies. Ability to lead cyber incident response operations, crisis management, and disaster recovery. Comprehensive knowledge of the National Cybersecurity Authority (NCA) regulations and international digital security standards. High-level strategic communication and coordination skills with executive management and regulatory authorities.
Company Description RJ designs high-performance bath linens and accessories that combine refined aesthetics with practical functionality. The company focuses on robes and towels engineered for fast drying, exceptional absorbency, and long-lasting durability. RJ’s products are crafted to elevate everyday comfort and deliver a hotel-quality experience at home and during travel. The brand is committed to thoughtful design, premium materials, and consistent product innovation to meet the expectations of quality-conscious customers. Role Description This is a full-time, on-site Ecommerce Manager role based in Riyadh, Saudi Arabia. The Ecommerce Manager will oversee the daily operations of RJ’s online sales channels, including managing product listings, pricing, promotions, and inventory accuracy. The role involves analyzing site performance, traffic, and conversion metrics to identify opportunities for growth and optimization. The Ecommerce Manager will collaborate with marketing and sales teams to plan and execute campaigns, manage digital merchandising and content updates, and ensure a seamless customer experience from browsing to checkout. The position also includes monitoring competitors, coordinating with logistics and customer service to resolve order issues, and preparing regular performance reports for leadership. Qualifications<br>Candidates should possess strong E-Commerce and Sales skills to manage online channels, drive revenue, and optimize the customer journey. Experience in managing (Salla and Zid ) E-commerce platforms is a must Solid knowledge in Saudi customer market behavior Candidates should possess solid Marketing skills to plan and support digital campaigns, promotions, and brand positioning. Candidates should possess robust Analytical Skills to interpret data, monitor KPIs, and make data-informed recommendations. Candidates should possess clear and effective Communication skills to coordinate with cross-functional teams and report performance insights. Bachelor’s degree in Business, Marketing, E-Commerce, or a related field is preferred. Experience managing ecommerce platforms (such as Salla, zid, Shopify, Magento, or similar) and familiarity with web analytics tools is beneficial. Strong organizational skills, attention to detail, and the ability to work independently in a fast-paced retail environment. Professional proficiency in English; Arabic language skills are an advantage.
Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>JOB OVERVIEW<br><br>The Hotel Manager is a key member of the hotel's Strategic Forum, working closely with the General Manager to provide strategic and operational leadership across the property.<br><br>The role is responsible for ensuring the seamless performance of hotel operations, exceptional guest experiences, strong financial results, and effective collaboration across departments. The Hotel Manager provides leadership and direction to department heads, ensuring that operational strategies, service standards, and business objectives are consistently achieved while upholding FAENA’s distinctive culture of luxury, creativity, and personalized hospitality.<br><br>As a highly visible leader, the Hotel Manager actively engages with guests and team members, drives operational excellence and continuous improvement, and assumes overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Duties And Responsibilities<br><br>Strategic & Operational Leadership<br><br> Support the General Manager in developing and executing the hotel’s strategic direction, operational priorities, and business objectives. Provide leadership and oversight across hotel operations, ensuring seamless collaboration and alignment between departments. Lead and support department heads in achieving operational, financial, service, and people objectives. Ensure the effective execution of FAENA brand standards, policies, procedures, and strategic initiatives throughout the property. Maintain a highly visible leadership presence across the hotel, engaging regularly with guests, leaders, and team members. Monitor hotel performance and identify opportunities to enhance operational efficiency, service delivery, and overall business results. Drive a culture of accountability, collaboration, innovation, and continuous improvement across the hotel. Support operational readiness and execution throughout pre-opening, opening, and ongoing hotel operations. Assume overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Guest Experience & Brand Excellence<br><br> Champion FAENA’s culture of authentic, personalized, and exceptional hospitality across every guest touchpoint. Ensure guest experiences consistently reflect the distinctive luxury positioning, creativity, and service philosophy of FAENA. Maintain regular interaction with guests, VIPs, and key stakeholders to understand expectations and ensure exceptional experiences. Monitor guest satisfaction, feedback, preferences, and service performance and ensure appropriate action plans are implemented. Lead and support effective service recovery, ensuring guest concerns are resolved professionally, promptly, and thoughtfully. Partner with operational leaders and the Quality function to continuously elevate service standards and the overall guest journey. Ensure FAENA, Forbes, luxury hospitality, and operational standards are consistently maintained and exceeded. Maintain exceptional standards of presentation, ambiance, cleanliness, and attention to detail throughout the property.<br><br>Financial & Business Performance<br><br> Support the General Manager in achieving the hotel’s revenue, profitability, and overall financial objectives. Monitor operational budgets, forecasts, labor productivity, expenses, and cost-control initiatives in collaboration with department leaders. Review key financial and operational performance indicators and ensure corrective actions are implemented where required. Partner with Finance, Revenue Management, Sales & Marketing, and operational leaders to maximize hotel performance and profitability. Identify opportunities to improve productivity, operational efficiency, revenue generation, and cost optimization without compromising guest experience. Ensure department heads demonstrate strong commercial awareness and accountability for their financial and operational performance. Support annual budgeting, forecasting, business planning, and capital planning processes.<br><br>People & Leadership<br><br> Lead, inspire, coach, and develop a high-performing team of department heads and operational leaders. Foster a culture that reflects FAENA’s values of creativity, collaboration, innovation, authenticity, and excellence. Establish clear leadership expectations and promote accountability, empowerment, and effective decision-making across the hotel. Partner closely with People & Culture on workforce planning, recruitment, talent development, succession planning, performance management, and retention initiatives. Support the identification and development of high-potential talent and future leaders. Promote strong team engagement, recognition, communication, and a positive workplace culture. Conduct regular leadership and operational meetings to ensure alignment, accountability, and effective communication across departments. Act as a role model for FAENA culture, leadership behaviors, and service excellence.<br><br>Compliance, Safety & Risk Management<br><br> Ensure hotel operations comply with company policies, local regulations, health and safety requirements, and established operational procedures. Champion a strong culture of safety, security, hygiene, sanitation, and operational risk awareness throughout the property. Partner with department heads to identify operational risks and implement appropriate preventive and corrective actions. Ensure operational audits, inspections, licenses, and compliance requirements are effectively managed and completed. Support emergency preparedness, crisis management, and business continuity procedures across the hotel. Ensure hotel assets, guests, team members, and the reputation of FAENA are protected through effective operational controls and risk-management practices.<br><br>Strategic Leadership & Stakeholder Management<br><br> Serve as a key member of the hotel's Strategic Forum and contribute to the overall business strategy and long-term success of the property. Support the General Manager in translating strategic objectives into clear operational priorities and measurable actions. Build strong relationships with internal and external stakeholders and represent the hotel professionally when required. Ensure department leaders remain aligned with hotel priorities and collaborate effectively toward common business objectives. Identify opportunities for innovation and continuous improvement across guest experience, hotel operations, financial performance, and team engagement. Support the General Manager in maintaining strong communication and alignment with ownership, corporate leadership, and key business partners as required. Provide leadership continuity and act on behalf of the General Manager when delegated or during their absence.<br><br>Qualifications<br><br>Degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 10 years of progressive leadership experience within luxury hospitality operations, with significant experience in a senior hotel leadership role. Previous experience as a Hotel Manager, Executive Assistant Manager, Director of Operations, or equivalent senior leadership position within a luxury hotel or resort. Strong operational knowledge across multiple hotel functions, including Rooms, Food & Beverage, Culinary, Spa & Wellness, Engineering, Security, and guest experience. Proven experience within luxury, lifestyle, ultra-luxury, or Forbes-rated hotel environments. Previous pre-opening or hotel-opening experience is highly desirable. Strong financial and commercial acumen with experience in budgeting, forecasting, labor productivity, cost management, and profit optimization. Demonstrated ability to lead large, diverse, and multicultural teams while driving performance, accountability, and engagement. Exceptional leadership, communication, decision-making, problem-solving, and stakeholder-management skills. Strong understanding of luxury service standards, quality assurance, and guest experience management. Ability to maintain a highly visible leadership presence while effectively managing multiple operational and strategic priorities. Ability to thrive in a fast-paced, dynamic, and evolving luxury hospitality environment.<br><br>Additional Information<br><br>Skills<br><br>Strong strategic leadership and decision-making skills Excellent luxury hotel operations management skills Strong guest experience and service excellence orientation Excellent leadership, coaching, and team development skills Strong financial and commercial acumen Effective business planning, budgeting, and forecasting skills Strong problem-solving and analytical abilities Excellent communication and stakeholder management skills Ability to lead and coordinate multiple hotel departments Strong organizational and prioritization skills Ability to drive operational excellence and continuous improvement Strong understanding of luxury hospitality and quality standards Ability to manage multiple priorities in a fast-paced environment Strong crisis management and sound decision-making abilities Ability to lead effectively in a pre-opening and dynamic hotel environment
Additional Information<br><br>Job Number 26114239<br><br>Job Category Rooms & Guest Services Operations<br><br>Location Said Bin Al Aas, Al Jamiah, Almadinah Almunawwarah, Saudi Arabia, Saudi Arabia, 42351VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br><br>CORE WORK ACTIVITIES<br><br>Supporting Property Operations and Guest Relations Needs<br><br> Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Supporting Profitability Goals<br><br> Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br><br>Managing The Guest Experience<br><br> Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system.<br><br>Assisting Human Resources Activities<br><br> Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Company Description<br><br>The FAENA Movement is a journey of art, culture, and community. Rooted in the soulful traditions of the South and elevated by imaginative design, our culture celebrates authentic hospitality and transformative experiences. We create spaces where dreams are brought to life—through bold ideas, meaningful collaboration, and a deep sense of purpose.<br><br>As we continue our expansion into the Kingdom of Saudi Arabia, FAENA The Red Sea will mark a new chapter—visionary in spirit, exceptional in execution. We’re building more than a hotel; we’re shaping a world of beauty, wonder, and connection. If you’re driven by creativity, excellence, and a desire to be part of something extraordinary, we invite you to help bring this vision to life.<br><br>Job Description<br><br>JOB OVERVIEW<br><br>The Hotel Manager is a key member of the hotel's Strategic Forum, working closely with the General Manager to provide strategic and operational leadership across the property.<br><br>The role is responsible for ensuring the seamless performance of hotel operations, exceptional guest experiences, strong financial results, and effective collaboration across departments. The Hotel Manager provides leadership and direction to department heads, ensuring that operational strategies, service standards, and business objectives are consistently achieved while upholding FAENA’s distinctive culture of luxury, creativity, and personalized hospitality.<br><br>As a highly visible leader, the Hotel Manager actively engages with guests and team members, drives operational excellence and continuous improvement, and assumes overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Duties And Responsibilities<br><br>Strategic & Operational Leadership<br><br> Support the General Manager in developing and executing the hotel’s strategic direction, operational priorities, and business objectives. Provide leadership and oversight across hotel operations, ensuring seamless collaboration and alignment between departments. Lead and support department heads in achieving operational, financial, service, and people objectives. Ensure the effective execution of FAENA brand standards, policies, procedures, and strategic initiatives throughout the property. Maintain a highly visible leadership presence across the hotel, engaging regularly with guests, leaders, and team members. Monitor hotel performance and identify opportunities to enhance operational efficiency, service delivery, and overall business results. Drive a culture of accountability, collaboration, innovation, and continuous improvement across the hotel. Support operational readiness and execution throughout pre-opening, opening, and ongoing hotel operations. Assume overall hotel leadership responsibilities in the absence of the General Manager.<br><br>Guest Experience & Brand Excellence<br><br> Champion FAENA’s culture of authentic, personalized, and exceptional hospitality across every guest touchpoint. Ensure guest experiences consistently reflect the distinctive luxury positioning, creativity, and service philosophy of FAENA. Maintain regular interaction with guests, VIPs, and key stakeholders to understand expectations and ensure exceptional experiences. Monitor guest satisfaction, feedback, preferences, and service performance and ensure appropriate action plans are implemented. Lead and support effective service recovery, ensuring guest concerns are resolved professionally, promptly, and thoughtfully. Partner with operational leaders and the Quality function to continuously elevate service standards and the overall guest journey. Ensure FAENA, Forbes, luxury hospitality, and operational standards are consistently maintained and exceeded. Maintain exceptional standards of presentation, ambiance, cleanliness, and attention to detail throughout the property.<br><br>Financial & Business Performance<br><br> Support the General Manager in achieving the hotel’s revenue, profitability, and overall financial objectives. Monitor operational budgets, forecasts, labor productivity, expenses, and cost-control initiatives in collaboration with department leaders. Review key financial and operational performance indicators and ensure corrective actions are implemented where required. Partner with Finance, Revenue Management, Sales & Marketing, and operational leaders to maximize hotel performance and profitability. Identify opportunities to improve productivity, operational efficiency, revenue generation, and cost optimization without compromising guest experience. Ensure department heads demonstrate strong commercial awareness and accountability for their financial and operational performance. Support annual budgeting, forecasting, business planning, and capital planning processes.<br><br>People & Leadership<br><br> Lead, inspire, coach, and develop a high-performing team of department heads and operational leaders. Foster a culture that reflects FAENA’s values of creativity, collaboration, innovation, authenticity, and excellence. Establish clear leadership expectations and promote accountability, empowerment, and effective decision-making across the hotel. Partner closely with People & Culture on workforce planning, recruitment, talent development, succession planning, performance management, and retention initiatives. Support the identification and development of high-potential talent and future leaders. Promote strong team engagement, recognition, communication, and a positive workplace culture. Conduct regular leadership and operational meetings to ensure alignment, accountability, and effective communication across departments. Act as a role model for FAENA culture, leadership behaviors, and service excellence.<br><br>Compliance, Safety & Risk Management<br><br> Ensure hotel operations comply with company policies, local regulations, health and safety requirements, and established operational procedures. Champion a strong culture of safety, security, hygiene, sanitation, and operational risk awareness throughout the property. Partner with department heads to identify operational risks and implement appropriate preventive and corrective actions. Ensure operational audits, inspections, licenses, and compliance requirements are effectively managed and completed. Support emergency preparedness, crisis management, and business continuity procedures across the hotel. Ensure hotel assets, guests, team members, and the reputation of FAENA are protected through effective operational controls and risk-management practices.<br><br>Strategic Leadership & Stakeholder Management<br><br> Serve as a key member of the hotel's Strategic Forum and contribute to the overall business strategy and long-term success of the property. Support the General Manager in translating strategic objectives into clear operational priorities and measurable actions. Build strong relationships with internal and external stakeholders and represent the hotel professionally when required. Ensure department leaders remain aligned with hotel priorities and collaborate effectively toward common business objectives. Identify opportunities for innovation and continuous improvement across guest experience, hotel operations, financial performance, and team engagement. Support the General Manager in maintaining strong communication and alignment with ownership, corporate leadership, and key business partners as required. Provide leadership continuity and act on behalf of the General Manager when delegated or during their absence.<br><br>Qualifications<br><br>Degree in Hospitality Management, Hotel Management, Business Administration, or a related field. Minimum 10 years of progressive leadership experience within luxury hospitality operations, with significant experience in a senior hotel leadership role. Previous experience as a Hotel Manager, Executive Assistant Manager, Director of Operations, or equivalent senior leadership position within a luxury hotel or resort. Strong operational knowledge across multiple hotel functions, including Rooms, Food & Beverage, Culinary, Spa & Wellness, Engineering, Security, and guest experience. Proven experience within luxury, lifestyle, ultra-luxury, or Forbes-rated hotel environments. Previous pre-opening or hotel-opening experience is highly desirable. Strong financial and commercial acumen with experience in budgeting, forecasting, labor productivity, cost management, and profit optimization. Demonstrated ability to lead large, diverse, and multicultural teams while driving performance, accountability, and engagement. Exceptional leadership, communication, decision-making, problem-solving, and stakeholder-management skills. Strong understanding of luxury service standards, quality assurance, and guest experience management. Ability to maintain a highly visible leadership presence while effectively managing multiple operational and strategic priorities. Ability to thrive in a fast-paced, dynamic, and evolving luxury hospitality environment.<br><br>Additional Information<br><br>SKILLS <br><br>Strong strategic leadership and decision-making skills Excellent luxury hotel operations management skills Strong guest experience and service excellence orientation Excellent leadership, coaching, and team development skills Strong financial and commercial acumen Effective business planning, budgeting, and forecasting skills Strong problem-solving and analytical abilities Excellent communication and stakeholder management skills Ability to lead and coordinate multiple hotel departments Strong organizational and prioritization skills Ability to drive operational excellence and continuous improvement Strong understanding of luxury hospitality and quality standards Ability to manage multiple priorities in a fast-paced environment Strong crisis management and sound decision-making abilities Ability to lead effectively in a pre-opening and dynamic hotel environment
Job Title: Brand Manager – Saudi Arabia Location: Riyadh, Saudi Arabia Reports To: Regional Office – Dubai<br>About Us<br>Founded in 1985, Dolce&Gabbana is an international leader in the fashion and luxury sector. Founders Domenico Dolce and Stefano Gabbana have always been the creative driving force behind the brand’s activities, as well as the principal architects of its development strategy. An expression of italian style, the Group designs, manufactures, and distributes clothing, accessories, fragrances and cosmetics, watches and jewelry. It is also active in lifestyle collaborations, home furnishings, and unique haute couture segments.<br>Role Purpose<br>The Brand Manager will act as the brand’s on-the-ground representative in Saudi Arabia, managing day-to-day collaboration with the local distributor to ensure flawless brand execution, retail visibility, market development, and commercial oversight. While this role does not hold authority to negotiate commercial terms with the local distributor in KSA, it works closely with the Dubai regional team to align local activities with the broader regional strategy.<br>Key Responsibilities<br>Brand Strategy Implementation & Market Presence Ensure the brand strategy, as defined by the Dubai regional office, is fully and consistently executed across the Saudi market, translating as well regional priorities into locally relevant initiatives to achieve business objectives. Monitor and enforce adherence to all brand guidelines in retail stores to maintain and elevate brand image Conduct regular market visits, store audits, and field inspections to assess brand presentation, merchandising, and customer experience Verify that the distributor has appointed the right sales personnel in appropriate locations, ensuring they are trained and aligned with the brand’s values and objectives Marketing Activities Execution Coordinate with the distributor and regional marketing team to deliver engaging customer experiences and flawless execution of all local marketing initiatives including mall podiums, in-store animations, product launches, events, CRM, and digital/e-commerce activations that reflect the brand’s luxury positioning Monitor the effectiveness and compliance of local marketing campaigns and report on outcomes and areas for improvement Track and evaluate the performance of local marketing initiatives and recommend optimizations based on results, consumer response and ROI. Monitor the brand’s e-retail presence in Saudi Arabia, ensuring assortment, content, visibility, launches and online brand presentation are aligned with regional standards.<br>Sales Team Training & Development Oversee the local training team (dotted line to Dubai training team) and development of the distributor’s dedicated sales team to guarantee deep product knowledge and exceptional customer service Collaborate with the regional training team to design and implement ongoing training programs and workshops Monitor the effectiveness of training initiatives and provide feedback to improve sales force performance Reporting & Feedback Deliver comprehensive reports on brand implementation, market conditions, retail execution, sales team performance, marketing activities, and commercial KPIs to the Dubai office Build a detailed monthly competition insights report for the Dubai team, analyzing competitor activities and local market trends Closely track sell-out performance in key retail, and provide actionable feedback to the distributor and regional team Recommend improvement actions based on local trends and competitor analysis to enhance brand performance and market positioning Support regional strategic projects, business planning and ad-hoc market analysis, providing Saudi-specific insights and recommendations.<br>Qualifications<br>Bachelor’s degree required; Master’s degree preferred in Business, Marketing, or a related discipline Minimum of 5 years’ relevant experience in the beauty industry, ideally within luxury or premium brands Full professional fluency in both English and Arabic is mandatory Strong knowledge of the Saudi Arabian retail and beauty market Strong interpersonal and communication skills, able to effectively bridge local and regional teams Detail-oriented and highly organized, with excellent problem-solving abilities Collaborative and proactive mindset with a strong sense of ownership, even without direct commercial authority, that can continuously improve ways of working Proven experience managing distributor relationships or retail operations without direct commercial authority Based in Riyadh with willingness to travel locally and regionally Passionate about luxury beauty brands and delivering exceptional customer experiences
Kinetic is partnering with a leading pharmaceutical company based in Riyadh, KSA.<br>The Brand Manager will be responsible for developing and executing brand plans, driving product performance, and identifying market growth opportunities across the assigned portfolio.<br>Responsibilities:Develop and implement brand strategies and annual brand plans aligned with business objectives. Analyze market trends, customer insights, competitor activities, and sales performance to identify growth opportunities. Develop marketing strategies, campaigns, and promotional initiatives based on market insights. Lead marketing activities, including promotional materials, campaigns, and educational initiatives. Work closely with the Sales team to ensure effective implementation of brand strategies and field activities. Ensure all marketing activities comply with SFDA requirements, company policies, and applicable industry codes.<br>Requirements:Bachelor’s degree in Pharmacy, Life Sciences, Medicine, Business, Marketing, or a related discipline.2–3 years of pharmaceutical industry experience, with experience in Brand/Product Management, particularly in Consumer Health. Experience in developing and executing brand plans and marketing strategies. Experience working cross-functionally with Sales, Medical, Market Access, Regulatory, and other business functions. Strong communication, analytical, and project management skills. This position is open to Saudi nationals only, in line with Saudization requirements.
About Four Seasons<br><br>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br><br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.<br><br>About the location:<br><br>AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.<br><br>About The Role<br><br>We are seeking a technically skilled and detail-oriented Engineering Manager to join the pre-opening team at Four Seasons Resort and Residences AMAALA at Triple Bay. Reporting to the Director of Engineering, you will be responsible for overseeing the daily maintenance and operational efficiency of all mechanical, electrical, plumbing, and life safety systems, ensuring the resort’s infrastructure operates to the highest standards of safety, comfort, and luxury.<br><br>What You Will Do<br><br>Manage and supervise the daily activities of the engineering and maintenance team, ensuring all tasks are completed promptly and professionally. Conduct regular inspections of all areas of the property to ensure systems are operating efficiently and safely. Oversee preventive maintenance programs for guest rooms, public areas, kitchens, pools, and all critical systems (HVAC, MEP, etc.). Ensure compliance with local health, safety, fire life safety, and building codes. Respond swiftly to guest requests, maintenance issues, and emergency situations, minimizing downtime and service interruptions. Manage department budgets, monitor energy consumption, and implement cost-saving initiatives without compromising quality. Train, motivate, and develop the engineering team to uphold Four Seasons standards. Support pre-opening setup including equipment installation, system testing, and operational readiness.<br><br>What You Bring<br><br>A degree or diploma in Engineering, Facilities Management, or a related technical field. A minimum of 5 years of experience in engineering operations, with 2 years in a leadership role, ideally in luxury hotels or resorts. Strong knowledge of building systems (mechanical, electrical, plumbing, HVAC) and preventive maintenance. Proficiency in fire life safety systems and emergency response protocols. Solid understanding of sustainability initiatives and energy-saving programs. Strong leadership, problem-solving, and team management skills. Fluency in English is required.<br><br>What We Offer<br><br>Competitive salary in a tax-free environment. Housing and transportation.30 days of vacation plus public holidays. Paid home leave tickets. Complimentary meals and uniform cleaning. Medical and life insurance. Employee Assistance Program and worldwide complimentary room nights. Opportunities for growth and development. Additional family benefits.<br><br>Schedule & Hours<br><br>This is a full-time role
Job Purpose / Role :<br>To build, manage and maintain relationships with affluent banking customers, through selling and cross-selling products and services, as well as providing solutions based on client needs with the objective of achieving sales targets, while ensuring that credit quality is maintained.<br>Areas of Responsibility:<br>Policies, Processes & Procedures:Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner<br>Day- to-day operations:Follows the day-to-day operations related to own job to ensure continuity of work<br>Revenue Generation:Achieves sales and revenue targets for existing and new customers and also ensure customer profitability targets are met Provides support to ensure that high credit quality is maintained at all times within the Affluent Banking credit portfolio<br>Continuous Improvement:Contributes to the identification of opportunities for continuous improvement of processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement Reporting :Assists in the preparation of timely and accurate reports of Riyad Bank to meet company and department requirements, policies and standards<br>Qualification and Experience :<br>Minimum Qualifications:Bachelor’s degree in Business with preferably a specialization in Finance or Accounting Minimum Experience:4-8 years relevant experience in the banking sector Language:Arabic: proficient English: Advance
Company Description Narcissus Hotels & Resorts is a Saudi luxury hospitality brand that blends authentic Arabian heritage with contemporary elegance to deliver high-end accommodation and leisure experiences. The group operates several flagship properties, including Narcissus Riyadh, a premium urban destination in the capital for business and leisure guests. Narcissus Obhur in North Jeddah is a beachfront resort offering a private beach, spa, and extensive leisure facilities for guests seeking privacy and relaxation. Narcissus Al Hamra is a refined hotel known for its prime location, upscale services, and suitability for events, meetings, and tranquil stays. Across all properties, the brand is committed to service excellence, innovation, and building long-term guest relationships in line with Saudi Arabia’s hospitality and tourism vision.<br>Role Description The Spa Manager will oversee daily spa operations at Narcissus Hotel and Residence, ensuring a welcoming environment, consistent service quality, and adherence to brand standards. This full-time, on-site role is based in Jeddah and includes managing spa staff scheduling, performance, and training, as well as coordinating treatments, facilities, and guest flow. The Spa Manager will monitor inventory, equipment maintenance, and hygiene standards, while ensuring compliance with health and safety regulations. The role includes developing spa promotions, collaborating with sales and marketing, optimizing guest satisfaction, and tracking revenue and cost control. The Spa Manager will also handle guest feedback, resolve service issues, and contribute to continuous improvement of spa services and experiences.<br>Qualifications<br> Strong spa operations management skills, including staff supervision, scheduling, and workflow coordination. Experience in guest service, hospitality, and handling customer feedback in a luxury or upscale environment. Knowledge of spa treatments, wellness concepts, and health and safety standards within spa facilities. Ability to manage budgets, monitor KPIs, and support revenue growth through effective service and promotions. Proficiency in communication and interpersonal skills, with the ability to collaborate across hotel departments. Solid organizational and problem-solving skills, with attention to detail and service consistency. Saudi nationality, with fluency in Arabic and good command of English; additional languages are an advantage. Previous experience in spa or wellness management, preferably within a hotel or resort setting. Relevant diploma or degree in hospitality, business management, or wellness-related fields is preferred. Ability to work flexible hours, including weekends
Job Purpose / Role :<br>To build, manage and maintain relationships with affluent banking customers, through selling and cross-selling products and services, as well as providing solutions based on client needs with the objective of achieving sales targets, while ensuring that credit quality is maintained.<br>Areas of Responsibility:<br>Policies, Processes & Procedures:Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner<br>Day- to-day operations:Follows the day-to-day operations related to own job to ensure continuity of work<br>Revenue Generation:Achieves sales and revenue targets for existing and new customers and also ensure customer profitability targets are met Provides support to ensure that high credit quality is maintained at all times within the Affluent Banking credit portfolio<br>Continuous Improvement:Contributes to the identification of opportunities for continuous improvement of processes and practices taking into account ‘international best practice’, improvement of business processes, cost reduction and productivity improvement Reporting :Assists in the preparation of timely and accurate reports of Riyad Bank to meet company and department requirements, policies and standards<br>Qualification and Experience :<br>Minimum Qualifications:Bachelor’s degree in Business with preferably a specialization in Finance or Accounting Minimum Experience:4-8 years relevant experience in the banking sector Language:Arabic: proficient English: Advance
Company Description MKE F&B is a growing food and beverage company focused on delivering high-quality dining experiences and innovative concepts to a diverse customer base. The organization is committed to building strong, recognizable brands that resonate with guests and reflect modern culinary trends. With operations in Jeddah and potential for regional expansion, MKE F&B emphasizes operational excellence, customer satisfaction, and consistent brand standards. Team members are encouraged to contribute ideas, collaborate across departments, and help shape the future of the company’s portfolio. The work environment supports professional growth, creativity, and accountability.<br>Role Description The Brand Manager role at MKE F&B is a full-time, on-site position based in Jeddah. This role is responsible for managing and developing the company’s food and beverage brands, including defining brand positioning, visual identity, and messaging across all customer touchpoints. Day-to-day tasks include planning and executing brand campaigns, coordinating with marketing, operations, and design teams, and monitoring brand performance through customer feedback and market data. The Brand Manager will oversee menu and product launches from a brand perspective, ensure consistent application of brand guidelines, and support promotional activities both in-store and across digital channels. The role also involves tracking competitor activity, preparing regular brand performance reports, and recommending actions to strengthen brand awareness, customer loyalty, and overall market presence.<br>Qualifications<br> Demonstrated experience in brand management or marketing within the food and beverage, hospitality, or retail sectors. Ability to develop and implement brand strategies, positioning, and visual identity across multiple channels. Strong analytical skills with experience using market research, customer insights, and performance metrics to guide decisions. Proficiency in coordinating cross-functional projects and collaborating with marketing, operations, and design teams. Excellent written and verbal communication skills, with the ability to craft clear, compelling brand messaging. Experience with digital marketing, social media, and content development to support brand campaigns is highly beneficial. Strong organizational skills, attention to detail, and the ability to manage multiple initiatives in a fast-paced environment. Bachelor’s degree in Marketing, Business, Communications, or a related field; relevant professional certifications are a plus. Familiarity with the local market in Jeddah and broader Saudi or regional F&B trends is an advantage. Commitment to inclusive, customer-focused brand experiences and the ability to work effectively with diverse teams.
Design Manager Job Summary NAGA Architects is seeking an experienced Project Manager to join our Al-Madinah Al-Munawwarah office. The successful candidate will be responsible for leading the design and delivery of multiple projects, managing multidisciplinary teams, and ensuring design excellence throughout all project stages. The role requires strong leadership, commercial awareness, and the ability to oversee multiple project packages while maintaining high-quality standards and client satisfaction.<br>Key Responsibilities Design Management Lead and manage the design delivery of multiple projects and design packages from concept through construction documentation. Ensure all design deliverables meet project objectives, quality standards, client expectations, and programme requirements. Coordinate multidisciplinary design teams to deliver integrated and technically sound solutions. Review and approve design submissions to ensure compliance with project briefs, local authority requirements, and company standards. Identify design risks and implement appropriate mitigation strategies. Project Management & Delivery Take full ownership of assigned projects and ensure successful delivery within agreed timelines and budgets. Monitor project progress and proactively resolve technical and coordination issues. Lead internal and external design coordination meetings. Maintain strong communication with clients, consultants, contractors, and internal stakeholders throughout the project lifecycle. Commercial & Contractual Management Demonstrate a solid understanding of commercial and contractual aspects of consultancy projects. Support project planning, resource allocation, change management, and variation assessments. Ensure design deliverables align with contractual obligations and project objectives. Leadership Act as the main point of contact with the client and ensure client satisfaction. Lead, mentor, and develop multidisciplinary design teams. Allocate resources effectively across multiple projects. Foster collaboration, accountability, and technical excellence within the team. Support the continuous improvement of design management processes and best practices.<br>Qualifications & Requirements Bachelor's Degree in Architecture (Mandatory).12–15 years of experience within an architectural or multidisciplinary design consultancy. Proven experience managing multiple projects or design packages simultaneously. Strong architectural design background; previous hands-on design experience is considered an advantage. Solid understanding of commercial and contractual aspects of consultancy projects. Demonstrated leadership experience managing multidisciplinary teams and coordinating stakeholders. Excellent communication, leadership, coordination, and problem-solving skills. Fluent in Arabic and English (spoken and written). Previous experience working on projects within Saudi Arabia or the GCC is highly preferred.<br>Software Mandatory Auto CADRevit Microsoft Office Suite BIM 360Primavera P6 or Microsoft Project Preferred Navisworks Autodesk Construction Cloud (ACC)
<p><strong>Empowering Destinations with Sustainable Innovation!</strong></p>
<p><strong> </strong></p>
<p>The <strong>Red Sea Utilities Company (TRSUC)</strong> is a specialized subsidiary under <strong>Red Sea Global (RSG)</strong>, established to provide integrated utility services for RSG’s flagship developments, including <strong>The Red Sea Project</strong> and <strong>Amaala</strong>.</p>
<p> </p>
<p>TRSUC is responsible for delivering essential services such as renewable energy, water desalination, wastewater treatment, solid waste management, district cooling, and telecommunications infrastructure. TRSUC is pioneering the development of off-grid, renewable utility systems to ensure that RSG’s destinations are powered entirely by clean energy.</p>
<p> </p>
<p>TRSUC’s initiatives are integral to Saudi Arabia’s Vision 2030, aiming to diversify the economy and promote sustainable development. By providing state-of-the-art utility services, TRSUC supports RSG’s mission to create regenerative tourism destinations that prioritize environmental stewardship and community well-being.</p>
<p> </p>
<p><strong>At TRSUC, Where Infrastructure Meets Innovation - For People and Planet.</strong></p>
<p> </p>
<p><strong>Role Purpose</strong></p>
<ul type="disc">
<li>The Manager – Customer Care is responsible for the leadership, performance, and continuous improvement of customer care operations for the utility company. The role ensures efficient handling of customer inquiries, service requests, complaints, and incidents while delivering consistent, high-quality customer experience across all service channels.</li>
<li>The position oversees customer contact operations, service request management, and coordination with operations, control rooms, and field teams to ensure timely resolution of customer issues in line with service level agreements (SLAs), regulatory requirements, and company standards.</li>
</ul>
<p> </p>
<p><strong>Key Responsibilities</strong></p>
<p> </p>
<p><strong>1. Customer Care Operations</strong></p>
<ul type="disc">
<li>Manage day-to-day customer care operations across all channels, including call center, email, web portals, and digital platforms.</li>
<li>Ensure effective handling of customer inquiries, service requests, complaints, and outage-related communications.</li>
<li>Oversee customer request intake, logging, prioritization, and tracking through CRM and customer information systems (CIS).</li>
<li>Ensure customer care services are delivered in accordance with approved SLAs and performance targets.</li>
</ul>
<p> </p>
<p><strong>2. Service Request & Complaint Management</strong></p>
<ul type="disc">
<li>Establish and maintain standardized processes for service requests, complaints, and escalations.</li>
<li>Ensure timely coordination with control rooms, operations, and field teams for resolution of customer issues.</li>
<li>Oversee management of escalated and sensitive customer cases with potential regulatory or reputational impact.</li>
<li>Ensure accurate documentation, closure, and customer communication throughout the request lifecycle.</li>
</ul>
<p> </p>
<p><strong>3. Performance Management & Reporting</strong></p>
<ul type="disc">
<li>Define, monitor, and report on customer care KPIs including response times, resolution times, first-contact resolution, customer satisfaction, and complaint volumes.</li>
<li>Analyze trends, recurring issues, and root causes to support operational and service improvements.</li>
<li>Prepare regular performance reports and dashboards for senior management and regulators, as required.</li>
<li>Drive initiatives to improve efficiency, service quality, and customer satisfaction.</li>
</ul>
<p> </p>
<p><strong>4. People Leadership & Capability</strong></p>
<ul type="disc">
<li>Lead, coach, and manage customer care supervisors, team leaders, and agents.</li>
<li>Ensure appropriate staffing, shift coverage, and competency levels to meet service demand.</li>
<li>Establish training, quality assurance, and performance management frameworks for customer care staff.</li>
<li>Promote a customer-centric culture, accountability, and continuous improvement mindset.</li>
</ul>
<p> </p>
<p><strong>5. Systems, Processes & Digital Enablement</strong></p>
<ul type="disc">
<li>Ensure effective use of CRM, CIS, outage management systems, and customer communication tools.</li>
<li>Support system enhancements, automation, and digital self-service initiatives to improve customer experience.</li>
<li>Ensure data quality, accurate customer records, and compliance with data protection requirements.</li>
<li>Coordinate with IT and digital teams on customer care system improvements and upgrades.</li>
</ul>
<p> </p>
<p><strong>6. Stakeholder & Interface Management</strong></p>
<ul type="disc">
<li>Act as the primary interface between customer care, utilities operations, control rooms, billing, and field services.</li>
<li>Coordinate customer communications during outages, planned works, and major incidents in alignment with operational teams.</li>
<li>Support regulatory reporting, audits, and customer service reviews.</li>
<li>Represent customer care in cross-functional forums, service improvement initiatives, and project handovers.</li>
</ul>
<p> </p>
<p><strong>7. Compliance, Risk & Customer Advocacy</strong></p>
<ul type="disc">
<li>Ensure compliance with customer service regulations, codes of practice, and contractual obligations.</li>
<li>Manage customer complaints in line with regulatory requirements and escalation procedures.</li>
<li>Identify customer-related risks and support mitigation actions.</li>
<li>Act as the voice of the customer within the organization, advocating for service improvements and customer-focused solutions.</li>
</ul>
<p> </p>
<p><strong>Qualifications & Experience</strong></p>
<ul type="disc">
<li>Bachelor’s degree in Business Administration, Engineering, or a related discipline.</li>
<li>10–15 years of experience in customer service or contact center operations, preferably within utilities or regulated infrastructure sectors.</li>
<li>Proven experience managing high-volume customer care or call center operations.</li>
<li>Strong understanding of utility services, service request workflows, and customer service SLAs.</li>
<li>Experience working with CRM, CIS, and customer communication systems.</li>
<li>Demonstrated leadership, stakeholder management, and service improvement capabilities.</li>
</ul>
<p> </p>
</span>
???? We’re Hiring | Leasing Manager – Qassim<br>We are looking for an experienced Leasing Manager to join our Commercial team and lead leasing activities across our malls in the Qassim Region. The role will focus on driving occupancy, attracting the right brands and concepts, managing tenant relationships, and achieving leasing targets across designated retail spaces.<br>Key Responsibilities:Identify and attract potential retailers, brands, and new concepts to occupy available units. Manage the leasing process from prospecting and tenant engagement through negotiation and deal closure. Negotiate commercial terms and coordinate MOUs and lease agreements. Contribute to developing the right tenant and activity mix within the malls. Build and maintain strong relationships with prospective and existing tenants. Monitor leasing performance and provide regular progress reports and recommendations. Support the achievement of annual leasing targets, including number of leases and GLA leased. Coordinate with relevant internal teams to ensure smooth completion of leasing transactions.<br>Requirements:Bachelor’s degree in Business Administration or a related field.5+ years of experience in Mall Leasing, Retail Leasing, or Commercial Real Estate. Strong knowledge of the retail market, brands, and leasing practices. Proven negotiation, relationship management, and deal-closing skills. Ability to prepare, interpret, and assess lease agreements. Excellent communication and commercial skills.<br>???? Location: Qassim Region, Saudi Arabia<br>If you have a strong background in retail or mall leasing and are ready for your next opportunity, we encourage you to apply directly through Linked In.
<h3 >About Abdul Latif Jameel Motors</h3>
<p >Abdul Latif Jameel is a diversified business with a strong presence across the Middle East, North Africa, and Turkey (MENAT region). With over 75 years of experience, starting as a small trading business and then a Toyota distributorship in Jeddah, Saudi Arabia, the company has built an extensive operational infrastructure and the largest vehicle distribution network in Saudi Arabia. This deep automotive expertise has enabled diversification into new sectors that contribute to the 'infrastructure of life' in the MENAT region.</p>
<h3 >The Role of Parts Manager</h3>
<p >Abdul Latif Jameel Motors is seeking a <strong >Parts Manager</strong> to join their team in <strong >Makkah</strong>. This full-time role is responsible for managing the procurement function, ensuring high service rates, and maintaining reliable supply of parts. The Parts Manager will oversee the entire order tracking process from placement to customer delivery, impacting parts stock availability and indirectly influencing customer satisfaction.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Place purchase orders with international and local suppliers.</li>
<li >Achieve a 99% service rate with reliable supply by monitoring orders and following up on shipping.</li>
<li >Manage all LC/payments follow-up with the finance department.</li>
<li >Lead the procurement function, integrating the procurement team and suppliers.</li>
<li >Manage order tracking documentation from ordering to customer delivery.</li>
<li >Ensure parts availability fulfillment and on-time ordering from suppliers.</li>
<li >Conduct timely follow-ups with suppliers and evaluate their performance.</li>
<li >Ensure timely payments to suppliers.</li>
<li >Manage and maintain overall orders and supply flow for smooth operation.</li>
<li >Coordinate with related departments (HR, finance, quality, IT) to provide necessary support for ongoing projects.</li>
<li >Ensure real-time data entry in the IT system and address system issues or new requirements.</li>
<li >Oversee shipping deliveries, location maintenance, and safety risk measures.</li>
<li >Follow up on critical tasks and project statuses daily, addressing burning issues directly.</li>
<li >Conduct regular team meetings to discuss achievements and challenges.</li>
<li >Circulate daily activity monitoring reports, including ordering and fulfillment reports.</li>
<li >Interact with vendors, maintain relationships, and follow up on outstanding project steps.</li>
<li >Prepare and update weekly status reports for management, reporting critical issues for resolution.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >5-10 years of relevant experience.</li>
<li >Proven ability to manage purchase orders with international and local suppliers.</li>
<li >Experience in monitoring orders, shipping follow-up, and payment processes.</li>
<li >Demonstrated leadership in procurement functions and supplier integration.</li>
</ul>
<h3 >Strategic Impact</h3>
<p >This role holds a crucial strategic position in managing and tracking orders from assigned suppliers, acting as the primary liaison to expedite Purchase Order deliveries. The Parts Manager will compile and analyze PO data to determine effective transportation methods, aiming to prevent delays. Additionally, the role involves developing and monitoring the team, including the creation of a succession plan within the department.</p>
<h3 >About the Role</h3>
<p >Kempinski Hotels is seeking a <strong >Sales Manager</strong> to join their team in Al Khobar, Eastern region. This full-time role is responsible for achieving hotel revenue targets by optimizing sales through an assigned account base and prospecting new clients within designated markets. The primary measure of performance will be the achievement of revenue goals.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Manage key accounts within an assigned base or geographic area to maximize revenue, achieve personal targets, and increase fair market share against competitors.</li>
<li >Prospect and acquire new accounts.</li>
<li >Oversee all segments of assigned geographical markets, which may include European markets.</li>
<li >Conduct site inspections for potential clients.</li>
<li >Adhere to corporate Standard Operating Procedures (SOPs).</li>
<li >Follow up on tentative bookings within assigned markets.</li>
<li >Maintain detailed knowledge of the competitor set and all hotel services, facts, and figures.</li>
<li >Ensure timely contracting with clients.</li>
<li >Implement SMART contracting strategies for optimal yielding during annual rate negotiations.</li>
<li >Attend trade shows, sales blitzes, and workshops in assigned markets.</li>
<li >Assist the Director of Sales / Director of Sales & Marketing in defining and executing annual sales action plans.</li>
<li >Support the Director of Sales / Director of Sales & Marketing with annual budget preparation by providing account production statistics and forecasts.</li>
<li >Execute sales actions within the allocated cost budget structure.</li>
<li >Document all sales activities in SFA (Sales & Catering) and update the OPERA contact database.</li>
<li >Cross-sell other Kempinski Hotels.</li>
<li >Understand and adhere to the Company Sales Vision.</li>
<li >Participate in the Duty Manager rota.</li>
<li >Understand and strictly adhere to the Rules & Regulations in the Employee Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.</li>
<li >Report and rectify all potential and real hazards immediately.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Candidates should possess 5-10 years of relevant experience in sales, preferably within the hospitality sector.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position based in Al Khobar, Eastern region, within a dynamic hotel environment. The role requires adherence to established company and hotel policies, including participation in the Duty Manager rota.</p>
<h3 >Additional Information</h3>
<p >Additional responsibilities and tasks may be assigned as needed to support business and hotel requirements. Salary details for this position are not disclosed.</p>