Microsoft Dynamics Jobs in Saudi
9571 Jobs Found
<h3 >About CodeNinja Inc</h3>
<p >CodeNinja Inc is a full-stack sovereign AI delivery company based in Riyadh, with delivery capabilities across Saudi Arabia and the MENA region. The company supports Saudi enterprises, software acquirers, and government entities in modernizing systems and operationalizing intelligence across mission-critical workflows. CodeNinja Inc works with over 240 organizations in sectors such as government digitization, energy, financial services, logistics, and healthcare, aligning its services with Saudi Arabia's Vision 2030 by building internal capabilities within client organizations through embedded engineering teams, AI Capability Centers, and Employer of Record services.</p>
<h3 >About the Role: Senior CRM Consultant - Microsoft Dynamics 365</h3>
<p >CodeNinja Inc is seeking a <strong >Senior CRM Consultant - Microsoft Dynamics 365</strong> to join their team. This full-time role involves leading the configuration, customization, integration, and ongoing support of Microsoft Dynamics 365 Customer Engagement modules within Saudi National Bank's CRM landscape. The consultant will work directly with business stakeholders to translate banking requirements into scalable CRM solutions.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Lead end-to-end CRM solutioning on Microsoft Dynamics 365, covering modules such as Sales, Customer Service, Marketing, and/or Field Service.</li>
<li >Gather and analyze business requirements, producing Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), and solution design documents.</li>
<li >Configure and customize entities, forms, views, business rules, workflows, and business process flows within Dynamics 365.</li>
<li >Build and maintain Power Automate flows and Power Apps components on the Dataverse platform.</li>
<li >Design and manage integrations between Dynamics 365 and core banking/enterprise systems using APIs and web services.</li>
<li >Manage data migration activities, utilizing D365 import/export tools, SSIS, or equivalent ETL tools.</li>
<li >Develop plugins and custom code using C#, .NET, and JavaScript when out-of-box configuration is insufficient.</li>
<li >Provide L2/L3 production support, troubleshoot issues, and manage change requests.</li>
<li >Ensure CRM solutions comply with SNB's internal governance and relevant SAMA regulatory/compliance requirements.</li>
<li >Coordinate with Quality Assurance (QA) teams on test planning and User Acceptance Testing (UAT) support.</li>
<li >Mentor junior team members and support knowledge transfer initiatives.</li>
</ul>
<h3 >Experience and Qualifications</h3>
<p >Candidates should possess 0-1 years of relevant experience for this Senior CRM Consultant role. The position requires a strong understanding of Microsoft Dynamics 365 Customer Engagement modules and the ability to translate complex business requirements into effective CRM solutions.</p>
<h3 >Technical Skills</h3>
<ul >
<li >Proficiency in Microsoft Dynamics 365 (Sales, Customer Service, Marketing, Field Service).</li>
<li >Experience with Power Automate flows and Power Apps components on Dataverse.</li>
<li >Knowledge of API and web service integration methods.</li>
<li >Familiarity with data migration tools (D365 import/export, SSIS, ETL).</li>
<li >Development skills in C#, .NET, and JavaScript for custom solutions.</li>
</ul>
<h3 >Work Type</h3>
<p >This is a full-time position.</p>
<p>Job Summary We are looking for a highly experienced Senior Microsoft Dynamics 365 CRM Developer with 9+ years of hands-on experience in Microsoft Dynamics 365 CRM development, with strong expertise in On-Premises environments . Cloud experience is considered a strong advantage. The ideal candidate will have solid experience in Dynamics 365 customization, development, integration, data migration, upgrades, and troubleshooting, with strong technical skills in C#, .NET, .NET Core, REST APIs, and Microsoft SQL Server . Key Responsibilities Develop, customize, configure, and maintain Microsoft Dynamics 365 CRM solutions based on business and technical requirements. Design and implement integrations between Dynamics 365 CRM and external systems using REST APIs, web services, and middleware . Develop custom plugins, workflows, and integrations using C# and .NET technologies. Perform data migration, system upgrades, and integration-related activities within the Dynamics 365 ecosystem. Analyze business and technical requirements and translate them into scalable Dynamics 365 solutions. Troubleshoot and resolve complex CRM, integration, and system functionality issues. Develop and maintain technical documentation, including solution designs, technical specifications, integration documentation, and deployment guides. Work closely with business stakeholders, technical teams, and other application teams to ensure successful solution delivery. Support application releases, deployments, and production issues. Follow development standards, version control practices, and CI/CD processes using Azure DevOps . Work with Microsoft SQL Server for database development, troubleshooting, queries, and data-related activities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>9+ years of professional experience in Microsoft Dynamics 365 CRM development.</li><li>Strong hands-on experience with Dynamics 365 CRM On-Premises .</li><li>Experience with Dynamics 365 CRM customization and configuration.</li><li>Strong programming skills in C# .</li><li>Strong knowledge of .NET / .NET Core .</li><li>Experience developing custom plugins and workflows .</li><li>Strong experience with REST APIs and web services .</li><li>Experience integrating Dynamics 365 with external applications and enterprise systems.</li><li>Strong Microsoft SQL Server (MSSQL) skills.</li><li>Experience with data migration and Dynamics 365 upgrades .</li><li>Experience with Azure DevOps , including Boards, Work Items, and Git repositories.</li><li>Strong troubleshooting and problem-solving skills.</li><li>Good understanding of full-stack development concepts.</li><li>Strong analytical and problem-solving skills.</li><li>Excellent communication and collaboration skills.</li><li>Ability to work independently and as part of a technical team.</li><li>Strong documentation and technical analysis skills.</li><li>Ability to work effectively in a business-critical enterprise environment.</li><li>Candidates must have 9+ years of hands-on experience specifically in Microsoft Dynamics 365 CRM, with strong On-Premises experience.</li><li>Experience with Dynamics 365 CRM Cloud / Online .</li><li>Experience working in the banking or financial services sector .</li><li>Experience working in large-scale enterprise environments .</li><li>Experience with middleware and enterprise integration platforms.</li><li>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.</li></ul>
<h3 >About CodeNinja Inc.</h3>
<p >CodeNinja Inc. is a full-stack sovereign AI delivery company that supports Saudi enterprises, software acquirers, and government entities in modernizing systems and operationalizing intelligence across critical workflows. Operating from Riyadh with delivery capabilities across Saudi Arabia and the wider MENA region, CodeNinja works with over 240 organizations in sectors such as government digitization, energy, financial services, logistics, and healthcare. The company has been recognized by Clutch among the 100 fastest-growing technology companies of 2026. CodeNinja builds internal capabilities within client organizations through embedded engineering teams, AI Capability Centers, and Employer of Record services, aligning with Saudi Arabia's Vision 2030.</p>
<h3 >Role Overview</h3>
<p >CodeNinja Inc. is seeking a <strong >Senior CRM Consultant Microsoft Dynamics</strong> to join their team in Jeddah, Makkah. This full-time role involves leading the configuration, customization, integration, and ongoing support of Microsoft Dynamics 365 Customer Engagement modules within a major banking CRM landscape. The consultant will work directly with business stakeholders to translate banking requirements into scalable CRM solutions.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Lead end-to-end CRM solutioning on Microsoft Dynamics 365, covering Sales, Customer Service, Marketing, and/or Field Service modules.</li>
<li >Gather and analyze business requirements, producing Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), and solution design documents.</li>
<li >Configure and customize entities, forms, views, business rules, workflows, and business process flows.</li>
<li >Build and maintain Power Automate flows and Power Apps components on the Dataverse platform.</li>
<li >Design and manage integrations between Dynamics 365 and core banking/enterprise systems using APIs and web services.</li>
<li >Oversee data migration activities utilizing D365 import/export tools, SSIS, or equivalent ETL tools.</li>
<li >Develop plugins and custom code using C#, .NET, and JavaScript when out-of-box configuration is insufficient.</li>
<li >Provide L2/L3 production support, troubleshoot issues, and manage change requests.</li>
<li >Ensure CRM solutions comply with internal governance and relevant SAMA regulatory/compliance requirements.</li>
<li >Coordinate with Quality Assurance (QA) teams on test planning and User Acceptance Testing (UAT) support.</li>
<li >Mentor junior team members and support knowledge transfer initiatives.</li>
</ul>
<h3 >Required Qualifications and Experience</h3>
<ul >
<li >A minimum of 5 to 10 years of experience in CRM consulting, specifically with Microsoft Dynamics 365 Customer Engagement modules.</li>
<li >Demonstrated experience in leading end-to-end CRM solutioning projects.</li>
<li >Proficiency in configuring and customizing Dynamics 365 components.</li>
<li >Experience with Power Automate, Power Apps, and Dataverse.</li>
<li >Strong understanding of API and web service integrations.</li>
<li >Familiarity with data migration tools and techniques.</li>
<li >Development skills in C#, .NET, and JavaScript for custom solutions.</li>
<li >Experience in providing production support and managing change requests.</li>
</ul>
<h3 >Work Environment and Impact</h3>
<p >This role offers the opportunity to lead a CRM transformation within one of Saudi Arabia's largest banks, providing direct exposure to SAMA-regulated enterprise environments. As part of CodeNinja's embedded engineering model, the consultant will operate within the client's governance and workflows, supported by CodeNinja's delivery infrastructure. This position contributes to shaping end-to-end CRM capabilities at a national banking scale, aligning with Vision 2030's digital transformation objectives.</p>
<h3 >About CodeNinja Inc.</h3>
<p >CodeNinja Inc. is a full-stack sovereign AI delivery company that supports Saudi enterprises, software acquirers, and government entities in modernizing systems and operationalizing intelligence across critical workflows. Operating from Riyadh with delivery capabilities across Saudi Arabia and the wider MENA region, CodeNinja works with over 240 organizations in sectors such as government digitization, energy, financial services, logistics, and healthcare. The company has been recognized by Clutch among the 100 fastest-growing technology companies of 2026. CodeNinja builds internal capabilities within client organizations through embedded engineering teams, AI Capability Centers, and Employer of Record services, aligning with Saudi Arabia's Vision 2030.</p>
<h3 >Role Overview</h3>
<p >CodeNinja Inc. is seeking a <strong >Senior CRM Consultant Microsoft Dynamics</strong> to join their team in Jeddah, Makkah. This full-time role involves leading the configuration, customization, integration, and ongoing support of Microsoft Dynamics 365 Customer Engagement modules within a major banking CRM landscape. The consultant will work directly with business stakeholders to translate banking requirements into scalable CRM solutions.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Lead end-to-end CRM solutioning on Microsoft Dynamics 365, covering Sales, Customer Service, Marketing, and/or Field Service modules.</li>
<li >Gather and analyze business requirements, producing Business Requirements Documents (BRDs), Functional Requirements Documents (FRDs), and solution design documents.</li>
<li >Configure and customize entities, forms, views, business rules, workflows, and business process flows.</li>
<li >Build and maintain Power Automate flows and Power Apps components on the Dataverse platform.</li>
<li >Design and manage integrations between Dynamics 365 and core banking/enterprise systems using APIs and web services.</li>
<li >Oversee data migration activities utilizing D365 import/export tools, SSIS, or equivalent ETL tools.</li>
<li >Develop plugins and custom code using C#, .NET, and JavaScript when out-of-box configuration is insufficient.</li>
<li >Provide L2/L3 production support, troubleshoot issues, and manage change requests.</li>
<li >Ensure CRM solutions comply with internal governance and relevant SAMA regulatory/compliance requirements.</li>
<li >Coordinate with Quality Assurance (QA) teams on test planning and User Acceptance Testing (UAT) support.</li>
<li >Mentor junior team members and support knowledge transfer initiatives.</li>
</ul>
<h3 >Required Qualifications and Experience</h3>
<ul >
<li >A minimum of 5 to 10 years of experience in CRM consulting, specifically with Microsoft Dynamics 365 Customer Engagement modules.</li>
<li >Demonstrated experience in leading end-to-end CRM solutioning projects.</li>
<li >Proficiency in configuring and customizing Dynamics 365 components.</li>
<li >Experience with Power Automate, Power Apps, and Dataverse.</li>
<li >Strong understanding of API and web service integrations.</li>
<li >Familiarity with data migration tools and techniques.</li>
<li >Development skills in C#, .NET, and JavaScript for custom solutions.</li>
<li >Experience in providing production support and managing change requests.</li>
</ul>
<h3 >Work Environment and Impact</h3>
<p >This role offers the opportunity to lead a CRM transformation within one of Saudi Arabia's largest banks, providing direct exposure to SAMA-regulated enterprise environments. As part of CodeNinja's embedded engineering model, the consultant will operate within the client's governance and workflows, supported by CodeNinja's delivery infrastructure. This position contributes to shaping end-to-end CRM capabilities at a national banking scale, aligning with Vision 2030's digital transformation objectives.</p>
Company Description <br>Link Development is a global technology solutions provider that leads digital transformation for private and public sector organizations. The company delivers integrated, innovative experiences across cloud, analytics, mobility, smart services, Dynamics 365 CRM, Copilot, infrastructure, IoT, and intelligent services. With over 28 years of experience, more than 900 professionals, and thousands of successful engagements, Link Development serves diverse industries including government, telecom, healthcare, finance, real estate, and education. The company partners with leading technology providers such as Microsoft, AWS, Liferay, Sitecore, and Red Hat to offer a comprehensive portfolio of solutions. Founded in 1996, Link Development operates in more than 24 countries through offices in the UAE (HQ), Egypt, KSA, Bahrain, and the USA.<br>Key Responsibilities Implement, configure, and administer Microsoft Dynamics 365 Customer Engagement (CRM) on-premises environments. Manage daily operational support activities, incidents, service requests, and problem management. Troubleshoot application, infrastructure, and integration issues to minimize service disruption. Monitor system health, performance, capacity, and availability using monitoring tools. Perform root cause analysis (RCA) and implement corrective and preventive actions. Manage user accounts, security roles, teams, and business unit configurations. Support Dynamics 365 integrations with external systems, APIs, and middleware platforms. Coordinate with development, database, infrastructure, security, and networking teams to resolve complex issues. Participate in system upgrades, patching, environment refreshes, and release management activities. Maintain technical documentation, operational procedures, and knowledge base articles. Ensure backup, recovery, and disaster recovery procedures are implemented and tested. Participate in change management and ITIL-based operational processes. Support high-availability and business continuity initiatives. Perform health checks and recommend platform optimization and performance improvements. Support SSL certificate management, renewal, and troubleshooting. Assist in security hardening and vulnerability remediation activities. Provide technical support during production deployments and go-live activities. Facilitate technical discussions with customers, vendors, and internal stakeholders.<br>Technical SkillsDynamics 365 Customer Engagement Dynamics 365 CE administration and configuration. Workflow and Power Platform fundamentals. CRM integrations and web services. Dynamics 365 troubleshooting and support. Windows Server Administration Active Directory Domain Services (AD DS). Group Policy Management. DNS and DHCP Administration. IIS Web Server Administration. Windows Server 2016/2019/2022 administration. Failover Clustering fundamentals. Remote Desktop Services. Power Shell administration and automation. Server performance monitoring and troubleshooting. Windows security hardening. Network Fundamentals TCP/IP. DNS and DHCP. Routing and Switching concepts. HTTP/HTTPS protocols. SSL/TLS Certificates. Firewalls and Security Appliances. Load Balancers. Network troubleshooting and packet flow analysis. VPN and Remote Connectivity concepts. Security Fundamentals Authentication and Authorization. Active Directory Security. Identity and Access Management (IAM). Multi-Factor Authentication (MFA). Certificate Management (PKI). Security Hardening. Vulnerability Assessment and Remediation. Security Monitoring and Incident Response fundamentals. Storage & Backup Fundamentals SAN/NAS Storage Concepts. Backup and Restore Operations. Disaster Recovery. High Availability Concepts. Capacity Planning and Storage Management. Soft Skills Excellent communication and stakeholder management skills. Strong analytical and troubleshooting abilities. Ability to work effectively with cross-functional teams. Customer-focused mindset. Strong documentation and reporting skills. Ability to manage multiple priorities in a production environment. Preferred Qualifications Experience with Microsoft Dynamics 365 Customer Engagement. MCSE or equivalent Microsoft infrastructure experience. ITIL Foundation knowledge. Experience with monitoring and ticketing tools. Power Shell scripting experience.
Microsoft Dynamics 365 CRM Dev Ops Engineer Location: Riyadh, Saudi Arabia Job Summary DXC Technology is seeking a Microsoft Dynamics 365 CRM Dev Ops Engineer to support the delivery, automation, and lifecycle management of Dynamics 365 CRM and Power Platform solutions. The ideal candidate will have strong experience in Azure Dev Ops, CI/CD pipelines, release management, automation, and environment administration. Key Responsibilities Design, develop, and maintain CI/CD pipelines for Dynamics 365 CRM and Power Platform solutions. Automate solution deployments, release processes, and environment management using Azure Dev Ops. Manage CRM solution packaging, deployments, versioning, and application lifecycle management (ALM). Configure and maintain Azure Dev Ops repositories, branching strategies, YAML pipelines, approvals, and deployment gates. Develop automation scripts using Power Shell, Power Platform CLI (PAC CLI), and Azure tools. Support environment provisioning, configuration management, security setup, connection references, and environment variables. Monitor and troubleshoot deployment issues, solution import failures, dependency conflicts, and pipeline execution errors. Collaborate with developers, architects, QA, and infrastructure teams to ensure successful releases. Maintain technical documentation, deployment guides, release notes, runbooks, and operational procedures. Drive continuous improvement in automation, deployment reliability, security, and delivery efficiency. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.4-7 years of experience in Microsoft Dynamics 365 CRM, Power Platform, Dev Ops, or Release Management. Strong hands-on experience with Azure Dev Ops, Git, CI/CD pipelines, and release automation. Experience with Dynamics 365 CRM solution management, Dataverse, managed and unmanaged solutions, and dependency management. Experience with Power Platform Build Tools, PAC CLI, Power Shell, Azure CLI, and YAML pipelines. Knowledge of Power Apps, Power Automate, Dataverse, security roles, environment strategy, and ALM best practices. Experience managing multiple environments (Development, Test, UAT, Staging, Production). Understanding of Dev Sec Ops practices, security controls, deployment governance, and compliance requirements. Strong troubleshooting and problem-solving skills. Preferred Qualifications Microsoft certifications in Dynamics 365, Power Platform, Azure, or Dev Ops. Experience with Azure Functions, Logic Apps, Service Bus, Key Vault, Azure Monitor, and Application Insights. Experience with Git Hub Actions, Terraform, Bicep, or Infrastructure as Code (IaC). Experience with automated testing and deployment validation tools. Knowledge of Agile/Scrum methodologies. Arabic language skills are a plus. Skills Microsoft Dynamics 365 CRMPower Platform & Dataverse Azure Dev Ops CI/CD Pipelines Release Management Application Lifecycle Management (ALM) Power Shell & PAC CLIGit & Source Control YAML Pipelines Dev Sec Ops Azure Services Problem Solving & Communication
<p><b>Job Title:</b> Microsoft Dynamics 365 Developer About the Role We are looking for a talented Microsoft Dynamics 365 CE Developer to design, develop, and customize enterprise-grade solutions on the Microsoft Dynamics 365 Customer Engagement (CE) platform. The ideal candidate will possess strong expertise in C#, JavaScript, and the PowerApps Component Framework (PCF) , with hands-on experience building custom plugins, API integrations, and user interface components that extend the native capabilities of Microsoft Power Platform. Key Responsibilities Design, develop, and customize Microsoft Dynamics 365 CE applications based on business requirements. Develop custom plugins, workflows, custom actions, and business logic using C# and .NET. Create responsive and reusable PCF (PowerApps Component Framework) controls to enhance the Dynamics 365 user experience. Develop client-side customizations using JavaScript, TypeScript, HTML, and CSS . Build and maintain secure integrations between Dynamics 365 and external systems using REST APIs, Web APIs, and custom services . Customize forms, entities, business process flows, ribbons, and security roles within Dynamics 365 CE. Develop and optimize Power Platform solutions while extending native platform capabilities. Troubleshoot, debug, and optimize application performance and system integrations. Participate in technical design sessions and recommend scalable solution architectures. Maintain technical documentation and ensure development follows Microsoft best practices. Collaborate with functional consultants, solution architects, and business stakeholders throughout the project lifecycle. Required Qualifications Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. 3+ years of hands-on experience developing solutions on Microsoft Dynamics 365 CE / Dynamics CRM . Strong proficiency in: Microsoft Dynamics 365 CE C# .NET Framework / .NET Core JavaScript TypeScript HTML5 & CSS3 Hands-on experience developing PCF (PowerApps Component Framework) Controls . Experience building custom plugins, workflows, and business process automation. Strong experience integrating Dynamics 365 with third-party systems using REST APIs and Web APIs. Understanding of Microsoft Power Platform architecture and customization. Experience with source control tools such as Git and Azure DevOps. Strong analytical, problem-solving, and debugging skills. Excellent communication and collaboration skills. Preferred Qualifications Microsoft Certified: Power Platform Developer Associate. Microsoft Dynamics 365 certifications. Experience with Azure Functions, Logic Apps, or other Azure integration services. Knowledge of Power Automate and Power Apps. Experience working in Agile/Scrum environments. Technical Skills Microsoft Dynamics 365 CE / CRM C# .NET JavaScript TypeScript PCF (PowerApps Component Framework) Power Platform REST APIs Web API HTML5 CSS3 Azure DevOps Git Plugin Development Custom Workflows Solution Management Nice to Have Experience with Microsoft Dataverse. Experience with Power Automate and Power Apps. Knowledge of Azure integration services. Experience with enterprise CRM implementations. Familiarity with CI/CD pipelines and Application Lifecycle Management (ALM). Skills Required: Developer Project: PROJ-0579 Talent Requisition ID: JR-26-PHONE_NUMBER</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field. 3+ years of hands-on experience developing solutions on Microsoft Dynamics 365 CE / Dynamics CRM . Strong proficiency in: Microsoft Dynamics 365 CE C# .NET Framework / .NET Core JavaScript TypeScript HTML5 & CSS3 Hands-on experience developing PCF (PowerApps Component Framework) Controls . Experience building custom plugins, workflows, and business process automation. Strong experience integrating Dynamics 365 with third-party systems using REST APIs and Web APIs. Understanding of Microsoft Power Platform architecture and customization. Experience with source control tools such as Git and Azure DevOps. Strong analytical, problem-solving, and debugging skills. Excellent communication and collaboration skills. Preferred Qualifications Microsoft Certified: Power Platform Developer Associate. Microsoft Dynamics 365 certifications. Experience with Azure Functions, Logic Apps, or other Azure integration services. Knowledge of Power Automate and Power Apps. Experience working in Agile/Scrum environments.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Job Summary We are looking for a highly experienced Senior Microsoft Dynamics 365 CRM Developer with 9+ years of hands-on experience in Microsoft Dynamics 365 CRM development, with strong expertise in On-Premises environments .<br> Cloud experience is considered a strong advantage.<br> The ideal candidate will have solid experience in Dynamics 365 customization, development, integration, data migration, upgrades, and troubleshooting, with strong technical skills in C#, .<br>NET, .NET Core, REST APIs, and Microsoft SQL Server .<br> Key Responsibilities Develop, customize, configure, and maintain Microsoft Dynamics 365 CRM solutions based on business and technical requirements.<br> Design and implement integrations between Dynamics 365 CRM and external systems using REST APIs, web services, and middleware .<br> Develop custom plugins, workflows, and integrations using C# and .<br>NET technologies.<br> Perform data migration, system upgrades, and integration-related activities within the Dynamics 365 ecosystem.<br> Analyze business and technical requirements and translate them into scalable Dynamics 365 solutions.<br> Troubleshoot and resolve complex CRM, integration, and system functionality issues.<br> Develop and maintain technical documentation, including solution designs, technical specifications, integration documentation, and deployment guides.<br> Work closely with business stakeholders, technical teams, and other application teams to ensure successful solution delivery.<br> Support application releases, deployments, and production issues.<br> Follow development standards, version control practices, and CI/CD processes using Azure DevOps .<br> Work with Microsoft SQL Server for database development, troubleshooting, queries, and data-related activities.<br> Required Technical Skills 9+ years of professional experience in Microsoft Dynamics 365 CRM development.<br> Strong hands-on experience with Dynamics 365 CRM On-Premises .<br> Experience with Dynamics 365 CRM customization and configuration.<br> Strong programming skills in C# .<br> Strong knowledge of .<br>NET / .NET Core . Experience developing custom plugins and workflows .<br> Strong experience with REST APIs and web services .<br> Experience integrating Dynamics 365 with external applications and enterprise systems.<br> Strong Microsoft SQL Server (MSSQL) skills.<br> Experience with data migration and Dynamics 365 upgrades .<br> Experience with Azure DevOps , including Boards, Work Items, and Git repositories.<br> Strong troubleshooting and problem-solving skills.<br> Good understanding of full-stack development concepts.<br> Key Competencies Strong analytical and problem-solving skills.<br> Excellent communication and collaboration skills.<br> Ability to work independently and as part of a technical team.<br> Strong documentation and technical analysis skills.<br> Ability to work effectively in a business-critical enterprise environment.<br> Important Requirement Candidates must have 9+ years of hands-on experience specifically in Microsoft Dynamics 365 CRM, with strong On-Premises experience.<br> Preferred Qualifications Experience with Dynamics 365 CRM Cloud / Online .<br> Experience working in the banking or financial services sector .<br> Experience working in large-scale enterprise environments .<br> Experience with middleware and enterprise integration platforms.<br> Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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Bachelor's degree / higher diploma </div>
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Job Summary<br><br>We are looking for a highly experienced Senior Microsoft Dynamics 365 CRM Developer with 9+ years of hands-on experience in Microsoft Dynamics 365 CRM development, with strong expertise in On-Premises environments. Cloud experience is considered a strong advantage.<br><br>The ideal candidate will have solid experience in Dynamics 365 customization, development, integration, data migration, upgrades, and troubleshooting, with strong technical skills in C#, . NET, . NET Core, REST APIs, and Microsoft SQL Server.<br><br>Key Responsibilities<br><br>Develop, customize, configure, and maintain Microsoft Dynamics 365 CRM solutions based on business and technical requirements Design and implement integrations between Dynamics 365 CRM and external systems using REST APIs, web services, and middleware Develop custom plugins, workflows, and integrations using C# and . NET technologies Perform data migration, system upgrades, and integration-related activities within the Dynamics 365 ecosystem Analyze business and technical requirements and translate them into scalable Dynamics 365 solutions Troubleshoot and resolve complex CRM, integration, and system functionality issues Develop and maintain technical documentation, including solution designs, technical specifications, integration documentation, and deployment guides Work closely with business stakeholders, technical teams, and other application teams to ensure successful solution delivery Support application releases, deployments, and production issues Follow development standards, version control practices, and CI/CD processes using Azure Dev Ops Work with Microsoft SQL Server for database development, troubleshooting, queries, and data-related activities<br><br>Requirements<br><br>Required Technical Skills<br><br>9+ years of professional experience in Microsoft Dynamics 365 CRM development Strong hands-on experience with Dynamics 365 CRM On-Premises Experience with Dynamics 365 CRM customization and configuration Strong programming skills in C#Strong knowledge of . NET / . NET Core Experience developing custom plugins and workflows Strong experience with REST APIs and web services Experience integrating Dynamics 365 with external applications and enterprise systems Strong Microsoft SQL Server (MSSQL) skills Experience with data migration and Dynamics 365 upgrades Experience with Azure Dev Ops, including Boards, Work Items, and Git repositories Strong troubleshooting and problem-solving skills Good understanding of full-stack development concepts Key Competencies Strong analytical and problem-solving skills Excellent communication and collaboration skills Ability to work independently and as part of a technical team Strong documentation and technical analysis skills Ability to work effectively in a business-critical enterprise environment Important Requirement Candidates must have 9+ years of hands-on experience specifically in Microsoft Dynamics 365 CRM, with strong On-Premises experience. Preferred Qualifications Experience with Dynamics 365 CRM Cloud / Online Experience working in the banking or financial services sector Experience working in large-scale enterprise environments Experience with middleware and enterprise integration platforms Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field
<h3 >About 2P Perfect Presentation</h3>
<p >2P Perfect Presentation is seeking a <strong >Senior Microsoft CRM Dynamics Developer</strong> to join our team in Riyadh, Saudi Arabia. This is a full-time position focused on designing, developing, and maintaining advanced CRM solutions that support business growth and digital transformation initiatives.</p> <h3 >Role Summary</h3>
<p >The successful candidate will leverage strong technical expertise in Microsoft Dynamics 365 and the Power Platform. This role requires the ability to translate complex business requirements into scalable technical solutions, provide technical leadership, and ensure adherence to best practices in CRM development.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Design, develop, customize, and maintain Microsoft Dynamics 365 CRM solutions.</li>
<li >Develop plugins, custom workflows, business process flows, and Power Automate flows.</li>
<li >Customize forms, views, dashboards, reports, and security roles within Dynamics 365.</li>
<li >Build and manage integrations between Dynamics 365 and external systems using Web APIs, Azure services, and Middleware tools.</li>
<li >Lead technical design sessions and provide solution architecture guidance.</li>
<li >Perform system upgrades, patches, and performance tuning.</li>
<li >Ensure best practices for security, data integrity, and scalability.</li>
<li >Provide technical leadership and mentor junior developers.</li>
<li >Participate in code reviews and enforce development standards.</li>
<li >Troubleshoot, debug, and resolve complex production issues.</li>
<li >Collaborate closely with Business Analysts, Project Managers, and QA teams.</li>
<li >Prepare technical documentation and deployment guides.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in a relevant field.</li>
<li >Over <strong >5 years</strong> of hands-on experience in Microsoft Dynamics 365 CRM development.</li>
<li >Demonstrated technical expertise in Dynamics 365, Power Platform, and integrations.</li>
<li >Experience with Agile/Scrum methodologies.</li>
</ul> <h3 >Desired Skills and Attributes</h3>
<ul >
<li >Excellent problem-solving and analytical capabilities.</li>
<li >Strong communication and presentation skills.</li>
<li >Ability to work effectively both independently and within cross-functional teams.</li>
<li >High attention to detail.</li>
<li >Strong time management and multitasking abilities.</li>
</ul> <h3 >Preferred Qualifications</h3>
<ul >
<li >Relevant Microsoft Dynamics certifications.</li>
<li >Experience in enterprise or multi-region CRM implementations.</li>
</ul>
Microsoft Dynamics 365 CRM Technical Lead Location: Riyadh, Saudi Arabia Job Summary DXC Technology is seeking an experienced Microsoft Dynamics 365 CRM Technical Lead to lead the design, development, integration, and delivery of Dynamics 365 Customer Engagement and Power Platform solutions. The successful candidate will provide technical leadership, guide development teams, ensure solution quality, and support large-scale digital transformation initiatives. Key Responsibilities Lead the technical design, development, customization, and implementation of Dynamics 365 CRM solutions. Develop and oversee custom plugins, workflows, APIs, integrations, and extensions using C# and . NET technologies. Design and implement integrations between Dynamics 365 CRM and enterprise applications. Build and extend Power Platform solutions, including Power Apps, Power Automate, Dataverse, and Power Pages. Participate in requirements gathering, solution design, estimation, and architecture reviews. Support data migration, integration mapping, and data quality activities. Manage solution deployments, release planning, and application lifecycle management (ALM). Troubleshoot complex technical issues and optimize system performance. Conduct code reviews and ensure adherence to development best practices. Mentor developers and provide technical guidance across project teams. Prepare technical documentation, design specifications, deployment guides, and support documentation. Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field.5+ years of hands-on experience with Microsoft Dynamics 365 CRM/Customer Engagement. Proven experience in a Technical Lead or Senior CRM Developer role. Strong expertise in Dynamics 365 Sales, Customer Service, Field Service, and Power Platform. Advanced development experience with C#, . NET, ASP. NET, Java Script, Type Script, REST APIs, and SQL Server. Hands-on experience developing plugins, custom workflow activities, PCF controls, custom APIs, and integrations. Strong knowledge of Dataverse, Power Apps, Power Automate, security roles, and environment management. Experience integrating Dynamics 365 CRM with ERP and other enterprise systems. Experience with Azure services such as Azure Functions, Logic Apps, Service Bus, Key Vault, and Azure Dev Ops. Strong understanding of solution architecture, security, performance optimization, and data governance. Experience leading development teams, conducting code reviews, and managing technical delivery. Preferred Qualifications Microsoft certifications in Dynamics 365, Power Platform, Azure, or Solution Architecture. Experience with Omnichannel, Customer Insights, Power Pages, or Copilot Studio. Experience with Agile/Scrum and Dev Sec Ops practices. Arabic language skills are a plus. Skills Microsoft Dynamics 365 CRMPower Platform C# & . NETJava Script & Type Script Azure Integration Services Dataverse REST APIs & Integrations Solution Architecture Azure Dev Ops Technical Leadership Code Reviews & Mentoring Problem Solving & Communication
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<p>Job Requirements:</p><br><p>• At least 4 years of experience in Microsoft Dynamics 365 CRM (On-Premises) development.</p><br><p>• Strong proficiency in .NET, .NET Core, REST APIs, and full-stack development.</p><br><p>• Hands-on experience in developing, customizing, and configuring Microsoft Dynamics 365 CRM solutions based on business requirements.</p><br><p>• Experience in creating custom workflows, plugins, and integrations using C# and .NET frameworks.</p><br><p>• Expertise in integrating Dynamics 365 CRM with external systems and applications through REST APIs, web services, and middleware.</p><br><p>• Practical experience with data migration activities and Dynamics 365 upgrades.</p><br><p>• Strong troubleshooting and problem-solving skills, especially for integration and system functionality issues.</p><br><p>• Ability to work on both front-end and back-end components, ensuring seamless user experience and robust backend performance.</p><br><p>• Proven experience in developing and maintaining web applications using .NET Core, ASP.NET, JavaScript, and HTML/CSS.</p><br><p>• Ability to design and deliver solutions with focus on performance optimization, scalability, and security.</p><br><p>• Ability to prepare and maintain detailed technical documentation.</p><br><p>• Strong experience with Microsoft SQL Server (MSSQL).</p><br><p>• Familiarity with Azure DevOps, including Boards, Work Items, and Git Repository for source code management.</p><br><p>• Strong ownership mindset, positive attitude, and ability to work effectively under pressure within a team environment.</p><br><p>• Experience in banking or enterprise sectors is preferred.</p><br><p>Preferred Certifications:</p><br><p>• Microsoft Certified: Dynamics 365 Developer Associate.</p><br><p>• Microsoft Certified: Azure Fundamentals or Azure Developer Associate (Optional).</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<p>Job Requirements:</p><br><p>• At least 4 years of experience in Microsoft Dynamics 365 CRM (On-Premises) development.</p><br><p>• Strong proficiency in .NET, .NET Core, REST APIs, and full-stack development.</p><br><p>• Hands-on experience in developing, customizing, and configuring Microsoft Dynamics 365 CRM solutions based on business requirements.</p><br><p>• Experience in creating custom workflows, plugins, and integrations using C# and .NET frameworks.</p><br><p>• Expertise in integrating Dynamics 365 CRM with external systems and applications through REST APIs, web services, and middleware.</p><br><p>• Practical experience with data migration activities and Dynamics 365 upgrades.</p><br><p>• Strong troubleshooting and problem-solving skills, especially for integration and system functionality issues.</p><br><p>• Ability to work on both front-end and back-end components, ensuring seamless user experience and robust backend performance.</p><br><p>• Proven experience in developing and maintaining web applications using .NET Core, ASP.NET, JavaScript, and HTML/CSS.</p><br><p>• Ability to design and deliver solutions with focus on performance optimization, scalability, and security.</p><br><p>• Ability to prepare and maintain detailed technical documentation.</p><br><p>• Strong experience with Microsoft SQL Server (MSSQL).</p><br><p>• Familiarity with Azure DevOps, including Boards, Work Items, and Git Repository for source code management.</p><br><p>• Strong ownership mindset, positive attitude, and ability to work effectively under pressure within a team environment.</p><br><p>• Experience in banking or enterprise sectors is preferred.</p><br><p>Preferred Certifications:</p><br><p>• Microsoft Certified: Dynamics 365 Developer Associate.</p><br><p>• Microsoft Certified: Azure Fundamentals or Azure Developer Associate (Optional).</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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JD for CRM and Remedy EXP - 8+ Years Location: Riyadh KSA<br>We are seeking a skilled and motivated Dynamic CRM Developer to join our IT team. The ideal candidate<br>will have a strong background in Microsoft Dynamics CRM support and integration with Remedy, with a<br>proven track record of implementing and customizing CRM solutions to meet business requirements.<br>You will play a crucial role in developing, deploying, and maintaining our CRM systems and Remedy<br>system to ensure optimal performance and user satisfaction.<br>Responsibilities:<br>• Design, develop, and implement solutions within the Microsoft Dynamics CRM platform to support<br>business processes and functions.<br>• Work closely with stakeholders to understand business requirements and translate them into CRM<br>solutions.<br>• Customize and configure Dynamics CRM entities, workflows, business rules, dashboards, and<br>forms.<br>• Integrate Dynamics CRM with other business systems and applications using APIs and web<br>services.<br>• Perform data migration and ensure data integrity across systems.<br>• Monitor and troubleshoot CRM system issues, providing technical support as needed.<br>• Keep abreast of new CRM features and technologies, incorporating them into our solutions to<br>enhance functionality and user experience.<br>• Document CRM development processes, configurations, and customizations.<br>Requirements:<br>• Bachelor’s degree in Computer Science, Information Technology, or related field.<br>• Minimum of 10 years of experience in Microsoft Dynamics CRM development.<br>• Proficient in Microsoft . NET, C#, Java Script, Remedy and HTML.<br>• Experience with CRM API, REST/ODATA, and SOAP endpoints.<br>• Knowledge of Microsoft SQL Server and database principles.<br>• Strong understanding of CRM best practices and methodologies.<br>• Excellent problem-solving skills and the ability to work in a fast-paced environment.<br>• Strong communication and interpersonal skills, with the ability to work effectively in a team.<br>• Knowledge on Remedy and integration with CRM<br>• Certifications in Microsoft Dynamics CRM are highly desirable.
About the job<br>Domain: IT Services & Consulting Position: Microsoft Dynamics CRM development Experience: 10+ Years Location: Riyadh, Saudi Arabia Your Team You are invited to work with a top-tier organization that's been in the game for 50+ years, partnering with some of the world's biggest businesses. As India's largest multinational business group, this enterprise boast a workforce of highly skilled consultants spread across 60+ countries, at the forefront of the financial markets and data industry, delivering exceptional services in Data & Analytics, Capital Markets, and Post Trade. <br>Your Job We are seeking a skilled and motivated Dynamic CRM Developer to join our IT team. The ideal candidate will have a strong background in Microsoft Dynamics CRM support and integration with Remedy, with a proven track record of implementing and customizing CRM solutions to meet business requirements. You will play a crucial role in developing, deploying, and maintaining our CRM systems and Remedy system to ensure optimal performance and user satisfaction.<br>Responsibilities:Design, develop, and implement solutions within the Microsoft Dynamics CRM platform to support business processes and functions. Work closely with stakeholders to understand business requirements and translate them into CRM solutions. Customize and configure Dynamics CRM entities, workflows, business rules, dashboards, and forms. Integrate Dynamics CRM with other business systems and applications using APIs and web services. Perform data migration and ensure data integrity across systems. Monitor and troubleshoot CRM system issues, providing technical support as needed. Keep abreast of new CRM features and technologies, incorporating them into our solutions to enhance functionality and user experience. Document CRM development processes, configurations, and customizations.<br>Requirements:Minimum of 10 years of experience in Microsoft Dynamics CRM development. Proficient in Microsoft . NET, C#, Java Script, Remedy and HTML. Experience with CRM API, REST/ODATA, and SOAP endpoints. Knowledge of Microsoft SQL Server and database principles. Strong understanding of CRM best practices and methodologies. Excellent problem-solving skills and the ability to work in a fast-paced environment. Strong communication and interpersonal skills, with the ability to work effectively in a team. Knowledge on Remedy and integration with CRMCertifications in Microsoft Dynamics CRM are highly desirable. Qualifications: MBA / B. Tech / Any graduation Skills: Microsoft Dynamics CRM, . NET, C#, Java Script, Remedy, HTML, CRM API, REST, ODATA, SOAP, Microsoft SQL Server You can explore new jobs at https://www.linkedin.com/company/cognitud-advisory/jobs/?view AsMember=true You can also apply for more job openings on our website by visiting this link: https://www.cognitud.com/open-jobs
About Octopus By RTG<br><br>Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.<br><br>Key Responsibilities<br><br> Configure and customize Dynamics 365 entities, forms, views, and business process flows to support the leasing journey: inquiry (RIF/TIF) capture, unit listing sync, offer/negotiation status, indicative terms, and lease sign-off Build and maintain the integration layer (in coordination with the API Developer) that pushes/pulls data between the Portal and Dynamics — e.g., unit availability, agent assignment, inquiry routing, booking confirmations, and lease-status transitions (Prospect → Offer → Signed→ Active → Renewal/Termination) Develop plugins, workflows, Power Automate flows, and custom APIs within Dynamics to automate leasing-team notifications and approval steps (e.g., move-in request approvals,addendum requests, operational date changes) Model and maintain the account hierarchy needed for sub-accounts (MHR-03, MUT-16/17) and company profiles (MUT-31) within Dynamics Support renewal and termination workflows by ensuring Dynamics reflects and triggers portal-side renewal notifications (SRR/SRT) and termination/settlement records (FCR/FCT) Build reporting/dashboards in Dynamics (or Power BI) for the leasing and community-management teams to track inquiries, conversions, and portal-driven activity Manage security roles, field-level permissions, and data-privacy configuration within Dynamics for portal-originated records Participate in data-mapping and (if scoped as a change request) data-migration exercises between legacy systems and Dynamics Support UAT for all CRM-dependent features and provide production support during hypercare<br><br>Requirements<br><br>Required Skills & Experience<br><br> 4+ years hands-on Microsoft Dynamics 365 (Sales / Customer Engagement) development and configuration experience Strong command of the Dynamics customization toolkit: plugins (C#), custom workflows, Power Automate, Dataverse, and the Dynamics Web API / Common Data Service Experience integrating Dynamics with external web/portal applications via REST APIs or Azure integration services (Logic Apps, Service Bus, API Management) Solid understanding of the real-estate/leasing domain (or comparable long-sales-cycle CRM use case: inquiry → offer → contract → renewal/termination) is a strong plus Experience with Power BI or Dynamics native reporting for operational dashboards Familiarity with Dynamics security model (business units, roles, field security) and data-privacy considerations for resident/tenant personal data Working knowledge of e-signature and document-generation integrations within Dynamics (e.g., Docu Sign for Dynamics) is a plus Microsoft certification (e.g., MB-210, MB-220, or PL-400) is preferred but not required<br><br>Success Criteria for This Engagement<br><br> CRM-dependent leasing features (JCR-06, JCT-06/10-13, and lease-status transitions across both portals) are correctly synced and demonstrable end-to-end Leasing and community-management teams can operate their day-to-day workflow from Dynamics with no manual re-entry of portal-originated data Reporting/dashboards give the Client visibility into portal-driven leasing activity
Job Requirements:<br><br> At least 4 years of experience in Microsoft Dynamics 365 CRM (On-Premises) development Strong proficiency in . NET, . NET Core, REST APIs, and full-stack development Hands-on experience in developing, customizing, and configuring Microsoft Dynamics 365 CRM solutions based on business requirements Experience in creating custom workflows, plugins, and integrations using C# and . NET frameworks Expertise in integrating Dynamics 365 CRM with external systems and applications through REST APIs, web services, and middleware Practical experience with data migration activities and Dynamics 365 upgrades Strong troubleshooting and problem-solving skills, especially for integration and system functionality issues Ability to work on both front-end and back-end components, ensuring seamless user experience and robust backend performance Proven experience in developing and maintaining web applications using . NET Core, ASP. NET, Java Script, and HTML/CSS Ability to design and deliver solutions with focus on performance optimization, scalability, and security Ability to prepare and maintain detailed technical documentation Strong experience with Microsoft SQL Server (MSSQL) Familiarity with Azure Dev Ops, including Boards, Work Items, and Git Repository for source code management Strong ownership mindset, positive attitude, and ability to work effectively under pressure within a team environment Experience in banking or enterprise sectors is preferred<br><br>Preferred Certifications:<br><br> Microsoft Certified: Dynamics 365 Developer Associate Microsoft Certified: Azure Fundamentals or Azure Developer Associate (Optional)
Job Summary We are seeking a highly skilled Senior Microsoft Dynamics 365 CRM Developer to design, develop, and maintain advanced CRM solutions that support business growth and digital transformation. The ideal candidate will have strong technical expertise in Dynamics 365, Power Platform, and integrations, with the ability to translate business requirements into scalable technical solutions. Key Responsibilities Design, develop, customize, and maintain Microsoft Dynamics 365 CRM solutions. Develop plugins, custom workflows, business process flows, and Power Automate flows. Customize forms, views, dashboards, reports, and security roles. Build and manage integrations between Dynamics 365 and external systems using:Web APIsAzure services Middleware tools Lead technical design sessions and provide solution architecture guidance. Perform system upgrades, patches, and performance tuning. Ensure best practices for:Security Data integrity Scalability Provide technical leadership and mentor junior developers. Participate in code reviews and enforce development standards. Troubleshoot, debug, and resolve complex production issues. Collaborate closely with:Business Analysts Project Managers QA teams Prepare technical documentation and deployment guides.<br><br>Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field.5+ years of hands-on experience in Microsoft Dynamics 365 CRM development. Strong proficiency in:C#. NETJava Script / Type Script HTML / CSSAdvanced experience with:Power Platform (Power Apps, Power Automate, Power BI) Dataverse Plugins and Custom APIsSolid experience with:REST / OData APIsAzure Functions Azure Logic Apps Strong understanding of:CRM security model Business rules Workflow automation Experience with Agile/Scrum methodologies. Excellent problem-solving and analytical skills. Preferred Qualifications Microsoft Dynamics certifications (MB-210, MB-300, PL-400, etc.) Experience with:Azure Dev Ops CI/CD pipelines SSRS / Fetch XML reporting Experience in enterprise or multi-region CRM implementations. Leadership or team lead experience. Soft Skills Strong communication and presentation skills. Ability to work independently and within cross-functional teams. High attention to detail. Strong time management and multitasking ability.
We are looking for a talented Microsoft Dynamics 365 Finance & Operations (D365 F&O) Functional Consultant to join our team. Responsibilities Strong understanding of Finance, Supply Chain, Procurement, Inventory ,retail, or related business processes. Experience in system configuration, testing, and user support. Deliver day-to-day ERP functional support, troubleshoot user issues, and conduct training sessions to enhance end-user adoption and system efficiency. Strong understanding of business processes and ERP implementation. Excellent communication and problem-solving skills. Qualifications 1–3 years of experience in Microsoft Dynamics 365 Finance & Operations (D365 F&O) Functional Consultant
CRM Business Partner | Reef Group<br>Position Title: CRM Business Partner Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About the Role:We are seeking a highly skilled and experienced CRM Business Partner (CRM Consultant) to lead the strategy, implementation, and ongoing management of Customer Relationship Management (CRM) systems. The ideal candidate will have strong technical and functional expertise in CRM platforms, particularly Microsoft Dynamics CRM and Salesforce, along with the ability to align CRM solutions with business objectives and drive digital transformation.<br>Key Responsibilities:Lead the overall CRM strategy, planning, and execution across the organization. Manage and optimize CRM platforms, including Microsoft Dynamics CRM and Salesforce. Collaborate with stakeholders to gather business requirements and translate them into technical solutions. Oversee integration between CRM and enterprise systems (ERP, marketing tools, etc.). Ensure data accuracy, governance, and compliance within CRM systems. Develop dashboards, reports, and insights to support business decision-making. Manage CRM upgrades, enhancements, and system performance. Drive user adoption, training, and best practices across teams. Lead and mentor CRM team members and external vendors when required.<br>Required Qualifications:Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.5+ years of experience in CRM systems. Strong hands-on experience with Microsoft Dynamics CRM and Salesforce CRM. Solid understanding of CRM architecture, workflows, and integrations. Experience with APIs, data migration, and system customization. Familiarity with Agile methodologies. Strong analytical, problem-solving, and leadership skills. Excellent communication skills in English and Arabic.<br>Preferred Qualifications:Experience with cloud platforms (Azure or similar). Knowledge of Power Platform (Power BI, Power Apps). Experience in digital transformation initiatives.<br>Why Join Us? This is a strategic opportunity to join a forward-thinking organization driving customer experience transformation through advanced CRM solutions. You will play a key role in bridging business and technology to deliver impactful enterprise value.