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Client of Pulse Media NL
Saudi - Saudi Arabia
<p>About PULSE (MENA) PULSE (MENA) is a customer-focused organization dedicated to delivering exceptional service and operational excellence across the MENA region. We are looking for a highly organized, proactive, and detail-oriented Remote Customer Admin Support Specialist to join our growing team. This role is ideal for someone who enjoys helping customers, managing administrative processes, and ensuring seamless day-to-day operations in a fast-paced remote environment.</p><p>Position Overview As a Remote Customer Admin Support Specialist, you will serve as the primary point of contact for customer administrative inquiries while providing essential operational support to internal teams. You will be responsible for managing customer communications, maintaining accurate records, coordinating administrative workflows, and ensuring a high standard of customer satisfaction. The ideal candidate is an excellent communicator with strong organizational skills, a customer-first mindset, and the ability to multitask while maintaining accuracy and professionalism.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond promptly and professionally to customer inquiries via email, chat, phone, and other communication channels.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate departments when necessary.</li><li>Follow up with customers to ensure issues have been fully resolved.</li><li>Maintain high customer satisfaction through timely and effective communication.</li></ul><p>Administrative Support</p><ul><li>Manage and maintain customer records with a high level of accuracy.</li><li>Process customer requests, updates, documentation, and administrative forms.</li><li>Prepare reports, spreadsheets, and other business documents as required.</li><li>Schedule meetings, appointments, and coordinate calendars when necessary.</li><li>Organize digital files and ensure documentation is properly maintained.</li><li>Assist with data entry, record management, and database updates.</li></ul><p>Operations Support</p><ul><li>Coordinate with internal departments to ensure customer requests are completed efficiently.</li><li>Track outstanding customer cases and ensure timely follow-up.</li><li>Monitor administrative workflows and identify opportunities for process improvements.</li><li>Support onboarding and documentation processes when required.</li><li>Assist management with various operational and administrative projects.</li></ul><p>Communication & Collaboration</p><ul><li>Work closely with cross-functional teams in a fully remote environment.</li><li>Maintain clear, professional, and timely communication with internal stakeholders.</li><li>Participate in virtual meetings, training sessions, and team discussions.</li><li>Share customer feedback and identify recurring issues to help improve services.</li></ul><p>Required Qualifications</p><ul><li>Bachelor's degree or equivalent work experience.</li><li>Minimum 1 3 years of experience in customer service, administrative support, virtual assistance, or a similar role.</li><li>Excellent written and verbal communication skills in English.</li><li>Arabic language proficiency is highly preferred.</li><li>Strong organizational and time management skills.</li><li>Exceptional attention to detail.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Ability to work independently with minimal supervision.</li><li>Professional, customer-centric attitude.</li></ul><p>Technical Skills</p><ul><li>Experience using:</li><li>Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Google Workspace (Docs, Sheets, Drive, Calendar)</li><li>CRM systems (Salesforce, HubSpot, Zoho CRM, or similar)</li><li>Customer support platforms (Zendesk, Freshdesk, Intercom, or similar)</li><li>Video conferencing tools (Zoom, Microsoft Teams, Google Meet)</li><li>Project management tools such as Trello, Asana, Monday.com, or ClickUp</li></ul><p>Preferred Qualifications</p><ul><li>Previous experience supporting customers within the MENA region.</li><li>Experience working in a remote or distributed team.</li><li>Familiarity with customer success or customer experience best practices.</li><li>Experience handling confidential customer information.</li><li>Knowledge of administrative process improvement and workflow optimization.</li></ul><p>Core Competencies</p><ul><li>Customer-focused mindset</li><li>Excellent communication skills</li><li>Strong organizational abilities</li><li>High level of professionalism</li><li>Attention to detail</li><li>Adaptability and flexibility</li><li>Problem-solving skills</li><li>Team collaboration</li><li>Accountability</li><li>Initiative and self-motivation</li><li>Time management</li><li>Confidentiality and integrity</li></ul><p>Performance Expectations</p><p>Success in this role will be measured by:</p><ul><li>Customer satisfaction and service quality</li><li>Response and resolution times</li><li>Accuracy of administrative work</li><li>Timely completion of assigned tasks</li><li>Quality of internal communication</li><li>Compliance with company policies and procedures</li><li>Contribution to operational efficiency and continuous improvement</li></ul><p>Working Conditions</p><ul><li>Fully remote position within the MENA region.</li><li>Stable high-speed internet connection required.</li><li>Quiet and professional home office environment.</li><li>Flexibility to work assigned shifts based on business needs.</li><li>Availability to attend virtual meetings and training sessions.</li></ul><p>What We Offer</p><ul><li>Competitive compensation.</li><li>Fully remote work environment.</li><li>Professional development and training opportunities.</li><li>Career growth within a growing organization.</li><li>Collaborative and supportive team culture.</li><li>Performance recognition and advancement opportunities.</li><li>Opportunity to work with a diverse international team.</li></ul><p>Equal Opportunity Employer</p><p>PULSE (MENA) is committed to creating an inclusive workplace where diversity is valued. We welcome qualified applicants from all backgrounds and make employment decisions based on qualifications, merit, and business needs.</p><p>How to Apply</p><p>Interested candidates should submit:</p><ul><li>An updated CV or r sum</li></ul><p>We look forward to welcoming a motivated professional who is passionate about delivering outstanding customer support while ensuring efficient administrative operations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree or equivalent work experience.</li><li>Minimum 1 3 years of experience in customer service, administrative support, virtual assistance, or a similar role.</li><li>Excellent written and verbal communication skills in English.</li><li>Arabic language proficiency is highly preferred.</li><li>Strong organizational and time management skills.</li><li>Exceptional attention to detail.</li><li>Ability to prioritize multiple tasks and meet deadlines.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Ability to work independently with minimal supervision.</li><li>Professional, customer-centric attitude.</li><li>Experience using: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Google Workspace (Docs, Sheets, Drive, Calendar), CRM systems (Salesforce, HubSpot, Zoho CRM, or similar), Customer support platforms (Zendesk, Freshdesk, Intercom, or similar), Video conferencing tools (Zoom, Microsoft Teams, Google Meet), Project management tools such as Trello, Asana, Monday.com, or ClickUp</li><li>Previous experience supporting customers within the MENA region.</li><li>Experience working in a remote or distributed team.</li><li>Familiarity with customer success or customer experience best practices.</li><li>Experience handling confidential customer information.</li><li>Knowledge of administrative process improvement and workflow optimization.</li></ul>
Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Position Overview</b> We are looking for a highly organized, dependable, and detail-oriented Administrative Assistant to join our growing remote operations team. In this role, you will provide essential administrative support across our regional operations in the UAE, Qatar, and Saudi Arabia, helping ensure that our daily processes run efficiently and accurately. This is an excellent opportunity for someone beginning their career in administration or operations. No previous professional experience is required we provide comprehensive training, structured onboarding, and ongoing support to help you succeed. The ideal candidate enjoys working in organized, process-driven environments, pays close attention to detail, and takes pride in producing accurate, high-quality work. You'll play an important role in maintaining records, tracking workflows, organizing documentation, and supporting operational excellence across multiple teams. Key Responsibilities Administrative Support & Data Management Maintain and update spreadsheets, databases, and operational records using Google Sheets and Microsoft Excel. Ensure information is accurate, complete, and consistently formatted. Organize and standardize records, including names, contact details, regional information, and notes. Identify and correct duplicate, incomplete, or inaccurate data. Maintain organized digital filing systems using standardized naming conventions. Track updates, revisions, and administrative changes. Workflow & Task Coordination Review and organize incoming administrative requests. Route tasks to the appropriate team members. Monitor task progress from assignment through completion. Follow up on pending or overdue tasks. Maintain accurate workflow documentation and status updates. Request clarification whenever additional information is needed. Reporting & Operational Tracking Update daily operational trackers and progress logs. Record completed work, ongoing tasks, and follow-up items. Prepare concise progress summaries for internal teams. Identify recurring administrative issues or workflow bottlenecks. Escalate process concerns when necessary. Support reporting with accurate and organized data. Scheduling & Coordination Assist with calendar updates and availability tracking. Send reminders for deadlines, meetings, and required actions. Track onboarding milestones and completion of required checklists. Help ensure internal processes and timelines are followed consistently. Quality Assurance & Documentation Review administrative work for accuracy before submission. Maintain organized documentation and standardized file structures. Ensure records remain current, accessible, and easy to locate. Support updates to internal procedures and documentation. Maintain high standards of accuracy, organization, and compliance. Performance Expectations Successful candidates will consistently: Produce accurate work with strong attention to detail. Complete assigned tasks reliably and on schedule. Communicate clearly and professionally. Proactively follow up on missing or incomplete information. Maintain organized records and documentation. Follow established procedures and workflows. Demonstrate accountability while working independently in a remote environment. Required Qualifications Basic knowledge of Google Sheets or Microsoft Excel. Strong written communication skills. Excellent organizational and time-management abilities. High level of attention to detail. Ability to follow instructions carefully and consistently. Comfortable performing structured administrative tasks. Ability to work independently in a remote environment. Reliable computer and internet connection. No prior professional experience is required. Full training will be provided. Work Details Location: Fully Remote Regions Supported: UAE, Qatar, and Saudi Arabia Schedule: Flexible, with consistent availability expected Employment Type: Full-time or Part-time (based on operational requirements) Compensation: Competitive and based on experience and level of engagement Ideal Candidate This position is ideal for someone who: Is starting a career in administration, operations, or business support. Thrives in structured and organized work environments. Enjoys managing information, documentation, and administrative processes. Values accuracy, consistency, and reliability. Is interested in building a long-term remote career with opportunities for growth. Growth & Career Development As part of our team, you'll gain practical experience in: Remote operations management Administrative coordination Workflow and task management Data organization and reporting Internal documentation and process improvement Potential career progression includes: Senior Administrative Assistant Operations Coordinator Quality Assurance Specialist Workflow Analyst Team Lead Operations Supervisor Why Join Us? 100% remote work environment Entry-level opportunity with comprehensive training Supportive and collaborative team culture Clearly defined processes and expectations Exposure to regional operations across the MENA market Opportunities for long-term career growth and advancement Apply Today If you're organized, dependable, detail-oriented, and looking to start or grow your career in a remote administrative role, we'd love to hear from you. Join our team and build valuable experience while contributing to a fast-growing regional operation.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><b>Required Qualifications B</b>asic knowledge of Google Sheets or Microsoft Excel. Strong written communication skills. Excellent organizational and time-management abilities. High level of attention to detail. Ability to follow instructions carefully and consistently. Comfortable performing structured administrative tasks. Ability to work independently in a remote environment. Reliable computer and internet connection. No prior professional experience is required. Full training will be provided.</p><p>Ideal Candidate This position is ideal for someone who:</p><ul><li>Is starting a career in administration, operations, or business support.</li><li>Thrives in structured and organized work environments.</li><li>Enjoys managing information, documentation, and administrative processes.</li><li>Values accuracy, consistency, and reliability.</li><li>Is interested in building a long-term remote career with opportunities for growth.</li></ul><p></p></section>
Saudi - Eastern
Requisition ID: 298229<br><br> Relocation Authorized: International - Single Telework Type: Full-Time Office/Project Work Location: Jubail<br><br>Extraordinary Teams Building Inspiring Projects<br><br>Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.<br><br>Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.<br><br>Core to Bechtel is our Vision, Values and Commitments. They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report.<br><br>Project Overview<br><br>Jubail is one of Bechtel’s most remarkable achievements—a city built from the sand up, requiring vast resources and logistical planning on an unprecedented scale. It is one of the biggest civil engineering projects in modern times—and it's getting bigger. Bechtel has managed the Jubail project, located in the Eastern Province of Saudi Arabia, since it began in the mid-1970s.<br><br>Saudi Arabian Bechtel Company (SABCO) serves as the Management Services Contractor (MSC), or “owner’s representative” for our client, the Royal Commission (RC). We are the Engineering, Procurement, and Construction (EPC) managers, managing design submissions from local architect/engineering (AE) firms, and overseeing the actual construction work being performed by local contractors and sub-contractors in Jubail and Ras Al-Khair Industrial Cities. In June 2026, Bechtel’s contract with the Royal Commission was renewed for another 5 years with work focusing on building new residential communities, iconic buildings/bridges, major site preparation, commercial buildings, mosques, schools, hospitals, sports facilities, clinics, universities, utility services and infrastructure (electrical sub-stations, lift stations), roads and highways, port and pipeline expansions, and more.<br><br>Job Summary<br><br>Provide transportation recommendation for City Master plan, taking into account public transportation in residential areas, material handling and goods movement for industrial area, rail freight, and port related traffic.<br><br>Major Responsibilities<br><br>Applying traffic management, principles, techniques, and analysis. Responsibility includes the review, consultation and revision of contractors Traffic Management Plans and Contractor/Industry applications. Extensive experience of traffic safety and undertake various technical aspects of traffic safety engineering work. Directs routine traffic engineering and design assignments requiring the application of engineering practices in accordance with Local (RC), National (MOT), International (FHWA) standards where applicable. Supervises and leads traffic engineering studies. Assists in preparing and updating specifications of traffic field devices. Assists and review contractors in developing and submitting Traffic Management Plans (TMPs). Liaises with internal and external stakeholder officials. Review and assist in developing scope-of-works for projects/studies (e.g., Signal Coordination and Optimization, Traffic Impact Study, Road Safety Audit, Temporary Traffic Management Plans, Access Studies, etc.) Provide technical support to various internal & external entities to improve traffic mobility and traffic safety. Perform traffic engineering studies as it relates to transportation network system. Prepare Traffic Assessment and Traffic Impact reports. Review traffic reports prepared by other consultants. Provide highway capacity assessment and traffic volumes balancing to evaluate existing and proposed level of service. Utilize computer and computer generated results to prepare report and develop traffic schemes. Excellent and very proficient in using traffic modeling software such as Auto CAD, SYNCHRO, SYDRA, VISSIM and HCS software. Provide support to conduct traffic surveys, to provide traffic volumes and trip generation and trip distribution. Perform and review signalized intersection and able to prepare and optimize traffic signal timing using industry know software (Highway Capacity Software).<br><br>Education And Experience Requirements<br><br>BS in Civil Engineering/Transportation Engineering.8-10 years of experience or 12-14 years of relevant work experience relevant experience working in traffic engineering field utilizing industry known software. Must have experience with Traffic Impact Studies (TIS) at district and city level, traffic modeling, signal coordination and optimization, signal capacity analysis, Intelligent Transportation System (ITS), and MOT regulations within the GCC region. Must have developed district and city level transportation plans Knowledge and experience of using international standards such as AASHTO - Green Book, HCM, HSM, MUTCD, ITE, and FHWA guidelines. Chartered / Registered Professional Traffic Operation Engineer Excellent knowledge of transportation planning evaluation tools and procedures, data manipulation and proficiency in the use of relevant software’s (e.g., Trans CAD, SYNCHRO, SIDRA, VISUM, VISSIM, HCS, CORSIM, Simtraffic, Civil3D, Auto CAD and MS Offices). Thorough knowledge of industry practices and regulations. Experience in transportation demand modelling, and traffic flow theory. Knowledge in Transportation Planning and Modelling Conduct macro & microsimulation modelling to assess the performance of specific transportation facilities, such as intersections, highways, and public transport systems. Perform junction modelling to analyze intersection traffic flow, signal optimization & coordination, and capacity improvements. Conduct macro & microsimulation modelling to assess the performance of specific transportation facilities, such as intersections, highways, and public transport systems. Knowledgeable of current technology and how it can be effectively utilized on the project.<br><br>Required Knowledge And Skills<br><br>Excellent written and oral communications skills. Able to work in a culturally diverse environment recognizing and respecting differences. Multi-tasking co-ordination skill while executing complex and challenging project /program execution, proposals. Supports the creation of a work environment that fosters openness, trust, communication, teamwork, empowerment, innovation, and satisfaction. Capable of dealing and interacting with challenging people and situations with good people management skills.<br><br>Total Rewards/Benefits<br><br>For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards<br><br>Diverse Teams Build The Extraordinary<br><br>As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.<br><br>We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.<br><br>Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to acesstmt@bechtel.com
Saudi - Riyadh
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Senior Design Manager to join our team! In this role you will get to lead and manage complex, multidisciplinary design programs and projects, providing strategic direction across the full design lifecycle. You will be responsible for design scope, quality, schedule, budget, technical integration, stakeholder coordination, and commercial performance, ensuring that design solutions meet client objectives, contractual requirements, regulatory standards, and Parsons' expectations for technical excellence.</p><p>Lead the planning, management, coordination, and delivery of multidisciplinary design activities across assigned projects and programs. Manage design programs associated with projects typically up to $100 million in total installed cost, ensuring delivery within approved scope, schedule, budget, and quality requirements. Establish the overall design vision, delivery strategy, technical objectives, quality expectations, and design management processes. Lead the development and implementation of the Design Execution Plan and support integration with applicable Health and Safety and Quality Assurance/Quality Control plans. Define design requirements across all disciplines and monitor draft and final deliverables for compliance with project criteria, client requirements, codes, standards, and contractual obligations. Manage design activities from concept and preliminary design through detailed design, construction support, and project completion. Coordinate multidisciplinary interfaces between architecture, engineering, infrastructure, utilities, MEP, landscape, specialist systems, and other relevant disciplines. Assign responsibility for design packages and workstreams to Design Leads, Project Engineers, and discipline leads based on project requirements and individual capabilities. Mobilize and coordinate resources across departments, offices, and technical disciplines to establish effective multidisciplinary design teams. Develop integrated design schedules, budgets, resource plans, deliverable registers, and execution strategies in coordination with Project Management and Project Controls teams. Monitor design progress against approved schedules and identify potential delays, technical constraints, resource issues, and delivery risks. Identify and manage design-related risks associated with scope, cost, schedule, quality, interfaces, constructability, and regulatory requirements. Develop and implement corrective action and recovery plans where design performance could affect project milestones, cost, or quality. Lead design-related scope management and change control, ensuring changes are appropriately identified, assessed, documented, and approved. Support negotiations with clients, consultants, contractors, and key subcontractors regarding design scope, technical requirements, variations, and changes. Oversee the timely preparation, tracking, and closure of design-related change orders and variations. Lead design reviews, technical workshops, interdisciplinary coordination meetings, peer reviews, and constructability reviews. Review design deliverables for technical quality, completeness, coordination, constructability, maintainability, and compliance. Champion design excellence through effective Quality Assurance processes, technical reviews, design standards, and continuous improvement. Ensure effective integration between design and downstream procurement, construction, commissioning, operations, and lifecycle requirements. Coordinate construction-stage design support, including RFIs, technical queries, site coordination, design modifications, and constructability issues where applicable. Maintain clear documentation and traceability of key design decisions, actions, approvals, assumptions, and technical commitments. Prepare and oversee design briefs, project summaries, technical reports, presentations, and other key design management documentation. Monitor and report design performance to project and senior management, highlighting milestones, risks, decisions, changes, and issues affecting cost, schedule, or quality. Serve as the primary design representative with clients, consultants, contractors, and other key stakeholders during project execution. Manage stakeholder and authority interfaces and support technical approvals throughout the design lifecycle. Participate in discussions and negotiations with regulatory and government agencies and represent design solutions in stakeholder meetings where required. Establish and lead regular design management and coordination meetings to review progress, interfaces, risks, decisions, and action items. Provide technical leadership, mentoring, coaching, and development support to Design Leads and other design personnel. Provide input into performance reviews, succession planning, and capability development for design team members. Support business development, proposals, technical submissions, and identification of additional or follow-on design opportunities with clients. Promote effective use of digital design, BIM, collaboration platforms, and emerging technologies to improve design quality and delivery efficiency. Perform other responsibilities associated with this position as appropriate.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Engineering, Architecture, Industrial Design, or a related technical discipline.</p><p>Minimum 15+ years of related professional experience, including substantial experience managing complex multidisciplinary design projects.</p><p>Significant experience in a Senior Design Manager, Design Manager, Engineering Manager, or equivalent design leadership capacity.</p><p>Proven experience leading large multidisciplinary design teams and multiple design packages or projects.</p><p>Strong experience managing design through multiple project stages, from concept development through detailed design and construction support.</p><p>Strong understanding of design management principles, processes, governance, and technical assurance.</p><p>Demonstrated experience managing:</p><ul><li>Design scope and deliverables</li><li>Design schedules and budgets</li><li>Multidisciplinary interfaces</li><li>Design quality and technical assurance</li><li>Design changes and variations</li><li>Design risks and opportunities</li><li>Stakeholder and authority requirements</li></ul><p>Strong understanding of the integration between design, engineering, procurement, construction, commissioning, and operations.</p><p>Experience developing and implementing Design Execution Plans, design management procedures, deliverable schedules, and technical review processes.</p><p>Proven ability to identify design-related cost, schedule, quality, and technical risks and implement effective mitigation or corrective actions.</p><p>Strong understanding of constructability, maintainability, operability, and lifecycle considerations during design development.</p><p>Thorough knowledge of relevant industry practices, design standards, codes, regulations, and technical requirements.</p><p>Experience managing consultants, designers, specialist subcontractors, and multidisciplinary technical teams.</p><p>Experience leading client-facing design meetings, technical workshops, design reviews, and stakeholder presentations.</p><p>Strong commercial awareness with an understanding of design scope, contracts, variations, budgets, and commercial performance.</p><p>Excellent written, verbal, visual, presentation, and interpersonal communication skills.</p><p>Proven leadership, negotiation, decision-making, and problem-solving capabilities.</p><p>Ability to communicate complex design and technical matters effectively to both technical and non-technical stakeholders.</p><p>Strong knowledge of current design technologies, BIM, digital engineering, and collaboration platforms.</p><p>Ability to meet Parsons' applicable project management certification requirements.</p><p><strong>Desired Skills:</strong></p><ul><li>Master's Degree in Engineering, Architecture, Design Management, Construction Management, or a related discipline.</li><li>Professional Engineer (PE), Chartered Engineer (CEng), registered Architect, or equivalent professional registration/licensure.</li><li>PMP, PRINCE2, or equivalent internationally recognized project management certification.</li><li>Experience managing design programs associated with projects approaching or exceeding $100 million in total installed cost.</li><li>Experience delivering major infrastructure, buildings, transportation, mixed-use, hospitality, urban development, or other complex multidisciplinary projects.</li><li>Experience within PMC, Delivery Partner, design consultancy, design-build, EPC, or client-side environments.</li><li>Experience managing multiple concurrent projects, design packages, consultants, and technical workstreams.</li><li>Strong knowledge of BIM-based design coordination, Common Data Environments (CDE), digital engineering, and information management processes.</li><li>Experience implementing design governance, technical assurance, peer review, and stage-gate processes.</li><li>Strong understanding of value engineering, design optimization, constructability reviews, and lifecycle cost considerations.</li><li>Experience managing authority approvals and complex stakeholder interfaces.</li><li>Experience supporting procurement, construction, testing, commissioning, and operational readiness from a design management perspective.</li><li>Experience supporting technical proposals, business development, client engagement, and follow-on work opportunities.</li><li>Strong mentoring and team development capabilities with experience developing emerging design leaders.</li><li>Ability to establish design standards, processes, and governance frameworks across multidisciplinary teams.</li><li>Strong strategic thinking with the ability to balance design quality, technical requirements, commercial objectives, schedule, and constructability.</li><li>Commitment to design excellence, innovation, collaboration, quality, and continuous improvement.</li></ul>
Saudi - Riyadh
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Quantity Surveyor Variations and Change Management to join our team! In this role you will get to perform a range of quantity surveying and commercial activities across an assigned project or program, with a particular focus on variation identification, valuation, contractual compliance, change management, and commercial reporting. You will help protect Parsons and the client s commercial interests by ensuring changes are identified early, accurately assessed, properly documented, and effectively negotiated.</p><p><strong>What You'll Be Doing</strong></p><ul><li>Review design changes, site instructions, Requests for Information, contractual notices, and revised project requirements to identify potential variations and commercial impacts.</li><li>Assess the cost and time implications of changes, including direct costs, indirect costs, prolongation impacts, disruption, and associated commercial exposure.</li><li>Prepare detailed cost estimates, quantity breakdowns, rate analyses, and supporting documentation for proposed variations.</li><li>Manage the end-to-end variation and change process, including initiation, assessment, recommendation, approval, implementation, and closeout.</li><li>Prepare and review variation orders, change requests, commercial evaluations, and supporting contractual records.</li><li>Assist in preparing and evaluating claims related to scope changes, delays, disruptions, prolongation, and differing conditions.</li><li>Perform quantity take-offs, remeasurement, and valuation of variation works using approved drawings, specifications, site records, and measurement standards.</li><li>Review and validate contractor variation submissions against contractual provisions, approved scope, drawings, records, and agreed rates.</li><li>Ensure valuations are accurate, justified, auditable, and compliant with the contract and applicable standard methods of measurement.</li><li>Interpret and apply contract provisions related to variations, change orders, valuation mechanisms, notices, rates, and entitlement.</li><li>Draft commercial correspondence related to variations, claims, notices, rates, valuation matters, and agreement of changes.</li><li>Maintain accurate variation registers, change logs, cost reports, forecasts, and commercial records.</li><li>Coordinate with design, construction, planning, engineering, project controls, and commercial teams to obtain information required for variation assessments.</li><li>Liaise with contractors, consultants, and client representatives to clarify submissions, negotiate rates, and agree variation values.</li><li>Attend progress, change control, and commercial meetings and present updates on variation status, cost exposure, and outstanding actions.</li><li>Maintain comprehensive and traceable records of all variations, approvals, assessments, correspondence, and supporting documentation.</li><li>Prepare periodic variation and change reports for internal management and client review.</li><li>Support project cost forecasting by incorporating approved, pending, and anticipated variations.</li><li>Identify emerging commercial risks and recommend mitigation actions to project leadership.</li><li>Assist with project audits, commercial reviews, final accounts, and contract closeout activities.</li><li>Ensure all commercial records are complete, accurate, and audit-ready.</li><li>Perform other responsibilities associated with this position as appropriate.</li></ul><p><strong>What Required Skills You'll Bring</strong></p><ul><li>Bachelor s Degree in Quantity Surveying, Civil Engineering, Construction Management, or a related discipline.</li><li>Minimum 5 10 years of relevant quantity surveying experience , with a strong focus on variations, change management, valuation, and commercial administration.</li><li>Experience supporting large infrastructure, building, mixed-use, or major construction projects.</li><li>Strong knowledge of quantity surveying principles, standard methods of measurement, cost estimating, and cost analysis.</li><li>Demonstrated experience managing the full variation process from identification through valuation, negotiation, approval, and closeout.</li><li>Ability to identify changes with commercial impact at an early stage.</li><li>Experience preparing detailed variation submissions, commercial evaluations, rate analyses, and cost breakdowns.</li><li>Experience reviewing and validating contractor variation claims and change requests.</li><li>Strong understanding of FIDIC or other international standard forms of construction contract.</li><li>Ability to interpret contractual clauses related to variations, notices, rates, valuation mechanisms, and entitlement.</li><li>Working knowledge of claims principles, including delay, disruption, prolongation, and their cost implications.</li><li>Strong analytical capability to assess cost and time impacts.</li><li>Ability to evaluate alternative technical solutions from a commercial and cost perspective.</li><li>High level of accuracy and attention to detail in quantity, cost, and financial records.</li><li>Strong written and verbal communication skills in English.</li><li>Ability to prepare clear commercial reports, contractual correspondence, recommendations, and justifications.</li><li>Confident negotiation skills with contractors, consultants, clients, and project stakeholders.</li><li>Proficiency in Microsoft Excel and other Microsoft Office applications.</li><li>Strong organizational and time-management skills, with the ability to manage multiple variations and deadlines simultaneously.</li><li>High level of integrity, professional ethics, and commercial awareness.</li><li>Ability to work effectively within multidisciplinary project teams.</li><li>Proactive, detail-oriented, and commercially focused approach.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s Degree in Quantity Surveying, Civil Engineering, Construction Management, or a related discipline.</li><li>Minimum 5 10 years of relevant quantity surveying experience , with a strong focus on variations, change management, valuation, and commercial administration.</li><li>Experience supporting large infrastructure, building, mixed-use, or major construction projects.</li><li>Strong knowledge of quantity surveying principles, standard methods of measurement, cost estimating, and cost analysis.</li><li>Demonstrated experience managing the full variation process from identification through valuation, negotiation, approval, and closeout.</li><li>Ability to identify changes with commercial impact at an early stage.</li><li>Experience preparing detailed variation submissions, commercial evaluations, rate analyses, and cost breakdowns.</li><li>Experience reviewing and validating contractor variation claims and change requests.</li><li>Strong understanding of FIDIC or other international standard forms of construction contract.</li><li>Ability to interpret contractual clauses related to variations, notices, rates, valuation mechanisms, and entitlement.</li><li>Working knowledge of claims principles, including delay, disruption, prolongation, and their cost implications.</li><li>Strong analytical capability to assess cost and time impacts.</li><li>Ability to evaluate alternative technical solutions from a commercial and cost perspective.</li><li>High level of accuracy and attention to detail in quantity, cost, and financial records.</li><li>Strong written and verbal communication skills in English.</li><li>Ability to prepare clear commercial reports, contractual correspondence, recommendations, and justifications.</li><li>Confident negotiation skills with contractors, consultants, clients, and project stakeholders.</li><li>Proficiency in Microsoft Excel and other Microsoft Office applications.</li><li>Strong organizational and time-management skills, with the ability to manage multiple variations and deadlines simultaneously.</li><li>High level of integrity, professional ethics, and commercial awareness.</li><li>Ability to work effectively within multidisciplinary project teams.</li><li>Proactive, detail-oriented, and commercially focused approach.</li><li>Professional Quantity Surveying qualification or membership such as MRICS, AIQS, or equivalent.</li><li>Experience working with international consultants or contractors in the Middle East, preferably in Saudi Arabia.</li><li>Experience using quantity surveying and cost management software such as CostX, Candy, or equivalent systems.</li><li>Familiarity with Primavera P6, Microsoft Project, or similar planning tools for assessing schedule and time impacts.</li><li>Experience with project controls and commercial systems such as Contract Manager, Estimate/Schedule Transfer tools, or Document and Materials Control Systems.</li><li>Strong understanding of construction contract commercial documents, drawings, specifications, and measurement requirements.</li><li>Experience supporting final accounts, claims assessments, and dispute avoidance.</li><li>Knowledge of change-control governance and approval workflows on major projects.</li><li>Familiarity with cost forecasting, cash flow, and commercial performance reporting.</li><li>Arabic language skills are an advantage.</li><li>Strong stakeholder management and relationship-building capabilities.</li><li>Ability to contribute to continuous improvement in variation, valuation, and commercial management processes.</li></ul>
Confidential
Saudi - Saudi Arabia
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Overview Act as the primary point of contact for customers, manage service appointments (including pre arrival preparation), create accurate job orders, coordinate with internal teams, and ensure timely and quality service delivery while maintaining high customer satisfaction. The Service Advisor also owns the communication and coordination for Vehicle Off Road (VOR) cases, ensuring priority handling, safety, and transparency throughout the repair journey. Key Responsibilities 1. Appointment Management & Pre-Arrival Preparation Set up and manage service and mobile appointments in line with Lucid standards and Service ( Appt-Preparation ). Confirm bookings and reschedule as needed; ensure workshop capacity and technician skill availability are considered. Perform pre-arrival checks for upcoming appointments (e.g., 48 hours before visit): Review appointment details, customer concerns, and vehicle history. Coordinate with Parts Advisor to verify parts availability, create pre-picks, or trigger special orders; record ATP/ETA in the work order. Flag constraints (e.g., parts backorder, capacity issues) to Workshop Supervisor / Service Manager and adjust promise times if required. Confirm customer attendance, transportation needs, and any special instructions (e.g., contactless, valet, mobile vs. in-shop). For vehicles already reported as VOR (from Roadside / Customer Care): Ensure the appointment / work order is clearly marked as VOR and prioritized in the schedule. Coordinate with Roadside / towing provider and driver for drop-off timing and location. 2. Customer Interaction & Vehicle Intake Greet customers professionally, capture language preference, contact details, and preferred communication method (call/SMS/WhatsApp/email as per policy). Perform or coordinate a walk-around inspection at check-in (with concierge / technical advisor where applicable): Record exterior/interior condition, SoC, warning lights, and kilometrage. Capture photos/videos and upload to the work order system. Switch data sharing on Validate and document customer concerns (following Three C s logic: Concern/Condition). Obtain customer approval for the initial work scope and diagnostic plan, including any diagnostic charges. Submit the completed intake form and confirm all mandatory fields and attachments are present before handing off to the workshop. 3. Job Creation, Coding & Internal Coordination Create work orders in CRM / Salesforce with complete and accurate details: Customer and vehicle data (VIN, kilometrage, plates). Detailed concerns and symptoms. Job codes, op codes, pay types (warranty, goodwill, internal, customer-pay) according to Lucid standards. Coordinate with Team Leader / Workshop Supervisor for job allocation and Technical Advisor / Master Tech for diagnostic approach where necessary. Clearly indicate VOR status and any special conditions (safety-critical, stranded vehicle, substitute transport in use) in the work order. Ensure all required documents (license, insurance, warranty coverage, prior estimates) are attached to the work order. 4. Quotation, Authorization & VOR Handling Prepare accurate quotations for labor and parts (and sublet where applicable) using current pricing and op codes. Present estimates clearly to customers, explaining: What is required now (safety-critical, VOR-related) vs. recommended later. Warranty, goodwill, or campaign coverage where applicable. Obtain and document customer approval (signature / electronic consent) before proceeding. For VOR cases: Expedite diagnosis and initial estimate to reduce vehicle down time. Coordinate with Parts Advisor for VOR parts escalation (backorders, cross-dock, express shipping) and record updated ETAs. Align with Service Manager / Workshop Supervisor on priority bay / technician assignment. Provide more frequent and proactive updates to the customer on progress, parts status, substitute transport, and expected completion. 5. Additional Repairs, Payments & Documentation During job execution, handle any additional repair findings: Receive technician reports (additional concerns, safety items, wear & tear). Prepare and present revised quotation to customers. Obtain updated authorization. Confirm parts availability and update promise time if scope changes. Ensure complete and compliant documentation: Go through car and perform walk around and Switch data sharing off. All supporting forms (e.g., multipoint inspection, diagnostic forms, QC forms) are present and attached where required. All pay types, job codes, and notes align with Service & Warranty requirements. Ensure payment completion prior to vehicle release, respecting local rules (ZATCA / e-invoice, B2C/B2B requirements, etc.). Generate and review final invoices with the customer; explain charges and work performed. Collect payment through payment channels 6. Communication, Gate Pass / Delivery Provide timely status updates to customers throughout the repair cycle: Diagnosis complete, awaiting approval. Parts on order / ETA. In progress, in QC, in wash/detail. Complete wo, costing complete. If notes are available, confirm this note is available in service invoice notes Ready for pickup. For VOR vehicles, maintain more frequent and structured updates, especially when ETAs or promise times change. During redelivery: explain work performed and any remaining observations. Collect payment through payment channel Explain next service steps and maintenance recommendations. Issue gate pass, and guide customer to delivery area Skills Strong customer service and communication skills, including handling escalations and VOR situations calmly and professionally. Basic to intermediate technical understanding of automotive and EV systems. Proficiency in CRM / Salesforce / DMS and MS Office; comfortable working with digital forms and photo/video documentation. Ability to understand and apply Service & Warranty BRD rules (job codes, pay types, documentation). Good problem-solving, prioritization, and time management skills, especially under pressure from VOR and high-priority cases. Attention to detail in documentation, estimates, and system entries. Minimum Qualifications Diploma or Bachelor s degree in Automotive Technology, Mechanical Engineering, Business Administration, or a related field.Minimum 2 4 years of experience in a customer-facing automotive service role (Service Advisor, Service Consultant, or similar).offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; </p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Skills Strong customer service and communication skills, including handling escalations and VOR situations calmly and professionally. Basic to intermediate technical understanding of automotive and EV systems. Proficiency in CRM / Salesforce / DMS and MS Office; comfortable working with digital forms and photo/video documentation. Ability to understand and apply Service & Warranty BRD rules (job codes, pay types, documentation). Good problem-solving, prioritization, and time management skills, especially under pressure from VOR and high-priority cases. Attention to detail in documentation, estimates, and system entries. Minimum Qualifications Diploma or Bachelor s degree in Automotive Technology, Mechanical Engineering, Business Administration, or a related field.Minimum 2 4 years of experience in a customer-facing automotive service role (Service Advisor, Service Consultant, or similar).Experience working with Electric Vehicles (EVs) and/or premium automotive brands is preferred.Strong understanding of automotive service processes, repair orders, warranty procedures, and customer service standards.Experience using CRM, Salesforce, Dealer Management Systems (DMS), or similar service management platforms.Knowledge of automotive workshop operations, job coding, labor operations, quotations, and invoicing processes.Ability to read and interpret technical information, service bulletins, and repair recommendations.Excellent verbal and written communication skills in English; Arabic language proficiency is preferred.</p><p></p></section>
Saudi - Jeddah
Qiddiya Investment Company<br><br>4 days ago<br><br>On-site<br><br>Riyadh, Riyadh Province, Saudi Arabia<br><br>Description<br><br>Qiddiya City – one of the world’s largest greenfield entertainment and sports cities, spanning a 366 km² masterplan in Saudi Arabia, comprising complex infrastructure, transportation systems, hospitality assets, entertainment venues, stadia, mixed-use developments and residential districts across all stages of planning, design and construction.<br><br>Depth of experience in a specific area: Extensive experience in Fire & Life Safety (FLS) engineering and design across complex masterplans, infrastructure and high-profile asset developments, with strong expertise in both prescriptive and performance-based fire engineering design. Demonstrated capability in developing and reviewing FLS strategies, smoke management systems, evacuation and egress strategies, firefighting access and emergency response planning, fire water infrastructure and integrated fire protection systems for large-scale and technically complex developments.<br><br>Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards, with the ability to assess design compliance, alternative solutions and authority requirements across all project stages.<br><br>Role summary: The role supports the Master Developer Unit (MDU) Fire & Life Safety (FLS) team by leading and delivering specialist fire engineering, design review and advisory services across city-wide masterplanning, infrastructure and asset development projects. The post-holder is responsible for the development and review of FLS strategies and performance-based fire engineering solutions, while providing engineering leadership and guidance to internal stakeholders, Lead Design Consultants (LDCs), third-party FLS consultants and project delivery teams across all stages of design and construction.<br><br>Core Responsibilities:<br><br>Lead the development and assurance of Fire & Life Safety design strategies across complex buildings, infrastructure, public realm, transport interfaces and large-scale masterplanned developments. Act as a senior FLS engineering authority, providing clear direction on code compliance, design adequacy, fire strategy, life safety risk and buildability. Review and challenge FLS design submissions, drawings, reports and calculations prepared by consultants, ensuring issues are identified early and resolved with robust engineering solutions. Develop and assess fire engineering solutions for complex or non-standard designs, including alternative solutions, smoke control, evacuation, compartmentation, firefighting access and firefighting provisions. Advise on the application of Saudi Building Code, Saudi Civil Defence requirements, NFPA standards and relevant international best practice across planning, design and construction stages. Coordinate with architects, MEP, infrastructure, mobility, operations and delivery teams to ensure FLS requirements are properly integrated into the design, not treated as late-stage compliance comments. Support authority engagement and third-party FLS reviews by preparing clear engineering positions, resolving comments and defending the design intent where required.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Fire Engineering is preferred; alternatively, candidates may hold a degree in Mechanical Engineering, Electrical Engineering or another related engineering discipline from a recognized university.<br><br>Holding One Of The Following Certifications Is An Advantage:<br><br>Membership of the Institution of Fire Engineers (MIFire E) or equivalent professional body Chartered Engineer (CEng) or equivalent professional registration Certified Fire Protection Specialist (CFPS) NFPA Certifications Performance-Based Fire Engineering, CFD Modelling or Smoke Control related certifications/training PMP or equivalent project/design management certification is desirable for multidisciplinary coordination roles8–15 years’ experience in Fire & Life Safety engineering and design across large-scale mixed-use, infrastructure, hospitality, entertainment, transportation or giga-project developments. Demonstrated experience in developing, reviewing and coordinating Fire & Life Safety strategies across all project stages including masterplanning, concept, schematic, detailed design and construction support. Strong engineering expertise in means of egress, smoke management, firefighting access, fire water infrastructure, fire alarm and suppression systems, and passive fire protection systems. Experience in performance-based fire engineering design including alternative solutions, smoke modelling, evacuation analysis and complex code compliance assessments. Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards and best practices.<br><br>job#on Apply" target="_blank" rel="noopener noreferrer" href="https://apply.workable.com/qiddiya-investment-company-1/j/5521FF8DCC/apply?utm_id=16441950&utm_source=HSE+Jobs+in+The+GCC">Apply now<br><br>More jobs<br><br>Hse Supervisor<br><br>El Seif<br><br>HSE Engineer<br><br>Applus<br><br>Core Responsibilities:<br><br>Lead the development and assurance of Fire & Life Safety design strategies across complex buildings, infrastructure, public realm, transport interfaces and large-scale masterplanned developments. Act as a senior FLS engineering authority, providing clear direction on code compliance, design adequacy, fire strategy, life safety risk and buildability. Review and challenge FLS design submissions, drawings, reports and calculations prepared by consultants, ensuring issues are identified early and resolved with robust engineering solutions. Develop and assess fire engineering solutions for complex or non-standard designs, including alternative solutions, smoke control, evacuation, compartmentation, firefighting access and firefighting provisions. Advise on the application of Saudi Building Code, Saudi Civil Defence requirements, NFPA standards and relevant international best practice across planning, design and construction stages. Coordinate with architects, MEP, infrastructure, mobility, operations and delivery teams to ensure FLS requirements are properly integrated into the design, not treated as late-stage compliance comments. Support authority engagement and third-party FLS reviews by preparing clear engineering positions, resolving comments and defending the design intent where required.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Fire Engineering is preferred; alternatively, candidates may hold a degree in Mechanical Engineering, Electrical Engineering or another related engineering discipline from a recognized university.<br><br>Holding One Of The Following Certifications Is An Advantage:<br><br>Membership of the Institution of Fire Engineers (MIFire E) or equivalent professional body Chartered Engineer (CEng) or equivalent professional registration Certified Fire Protection Specialist (CFPS) NFPA Certifications Performance-Based Fire Engineering, CFD Modelling or Smoke Control related certifications/training PMP or equivalent project/design management certification is desirable for multidisciplinary coordination roles8–15 years’ experience in Fire & Life Safety engineering and design across large-scale mixed-use, infrastructure, hospitality, entertainment, transportation or giga-project developments. Demonstrated experience in developing, reviewing and coordinating Fire & Life Safety strategies across all project stages including masterplanning, concept, schematic, detailed design and construction support. Strong engineering expertise in means of egress, smoke management, firefighting access, fire water infrastructure, fire alarm and suppression systems, and passive fire protection systems. Experience in performance-based fire engineering design including alternative solutions, smoke modelling, evacuation analysis and complex code compliance assessments. Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards and best practices.
Saudi - Jeddah
Qiddiya Investment Company<br><br>4 days ago<br><br>On-site<br><br>Riyadh, Riyadh Province, Saudi Arabia<br><br>Description<br><br>Qiddiya City – one of the world’s largest greenfield entertainment and sports cities, spanning a 366 km² masterplan in Saudi Arabia, comprising complex infrastructure, transportation systems, hospitality assets, entertainment venues, stadia, mixed-use developments and residential districts across all stages of planning, design and construction.<br><br>Depth of experience in a specific area: Extensive experience in Fire & Life Safety (FLS) engineering and design across complex masterplans, infrastructure and high-profile asset developments, with strong expertise in both prescriptive and performance-based fire engineering design. Demonstrated capability in developing and reviewing FLS strategies, smoke management systems, evacuation and egress strategies, firefighting access and emergency response planning, fire water infrastructure and integrated fire protection systems for large-scale and technically complex developments.<br><br>Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards, with the ability to assess design compliance, alternative solutions and authority requirements across all project stages.<br><br>Role summary: The role supports the Master Developer Unit (MDU) Fire & Life Safety (FLS) team by leading and delivering specialist fire engineering, design review and advisory services across city-wide masterplanning, infrastructure and asset development projects. The post-holder is responsible for the development and review of FLS strategies and performance-based fire engineering solutions, while providing engineering leadership and guidance to internal stakeholders, Lead Design Consultants (LDCs), third-party FLS consultants and project delivery teams across all stages of design and construction.<br><br>Core Responsibilities:<br><br>Lead the development and assurance of Fire & Life Safety design strategies across complex buildings, infrastructure, public realm, transport interfaces and large-scale masterplanned developments. Act as a senior FLS engineering authority, providing clear direction on code compliance, design adequacy, fire strategy, life safety risk and buildability. Review and challenge FLS design submissions, drawings, reports and calculations prepared by consultants, ensuring issues are identified early and resolved with robust engineering solutions. Develop and assess fire engineering solutions for complex or non-standard designs, including alternative solutions, smoke control, evacuation, compartmentation, firefighting access and firefighting provisions. Advise on the application of Saudi Building Code, Saudi Civil Defence requirements, NFPA standards and relevant international best practice across planning, design and construction stages. Coordinate with architects, MEP, infrastructure, mobility, operations and delivery teams to ensure FLS requirements are properly integrated into the design, not treated as late-stage compliance comments. Support authority engagement and third-party FLS reviews by preparing clear engineering positions, resolving comments and defending the design intent where required.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Fire Engineering is preferred; alternatively, candidates may hold a degree in Mechanical Engineering, Electrical Engineering or another related engineering discipline from a recognized university.<br><br>Holding One Of The Following Certifications Is An Advantage:<br><br>Membership of the Institution of Fire Engineers (MIFire E) or equivalent professional body Chartered Engineer (CEng) or equivalent professional registration Certified Fire Protection Specialist (CFPS) NFPA Certifications Performance-Based Fire Engineering, CFD Modelling or Smoke Control related certifications/training PMP or equivalent project/design management certification is desirable for multidisciplinary coordination roles8–15 years’ experience in Fire & Life Safety engineering and design across large-scale mixed-use, infrastructure, hospitality, entertainment, transportation or giga-project developments. Demonstrated experience in developing, reviewing and coordinating Fire & Life Safety strategies across all project stages including masterplanning, concept, schematic, detailed design and construction support. Strong engineering expertise in means of egress, smoke management, firefighting access, fire water infrastructure, fire alarm and suppression systems, and passive fire protection systems. Experience in performance-based fire engineering design including alternative solutions, smoke modelling, evacuation analysis and complex code compliance assessments. Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards and best practices.<br><br>job#on Apply" target="_blank" rel="noopener noreferrer" href="https://apply.workable.com/qiddiya-investment-company-1/j/5521FF8DCC/apply?utm_id=16441950&utm_source=HSE+Jobs+in+The+GCC">Apply now<br><br>More jobs<br><br>Hse Supervisor<br><br>El Seif<br><br>HSE Engineer<br><br>Applus<br><br>Core Responsibilities:<br><br>Lead the development and assurance of Fire & Life Safety design strategies across complex buildings, infrastructure, public realm, transport interfaces and large-scale masterplanned developments. Act as a senior FLS engineering authority, providing clear direction on code compliance, design adequacy, fire strategy, life safety risk and buildability. Review and challenge FLS design submissions, drawings, reports and calculations prepared by consultants, ensuring issues are identified early and resolved with robust engineering solutions. Develop and assess fire engineering solutions for complex or non-standard designs, including alternative solutions, smoke control, evacuation, compartmentation, firefighting access and firefighting provisions. Advise on the application of Saudi Building Code, Saudi Civil Defence requirements, NFPA standards and relevant international best practice across planning, design and construction stages. Coordinate with architects, MEP, infrastructure, mobility, operations and delivery teams to ensure FLS requirements are properly integrated into the design, not treated as late-stage compliance comments. Support authority engagement and third-party FLS reviews by preparing clear engineering positions, resolving comments and defending the design intent where required.<br><br>Requirements<br><br>Bachelor’s or Master’s degree in Fire Engineering is preferred; alternatively, candidates may hold a degree in Mechanical Engineering, Electrical Engineering or another related engineering discipline from a recognized university.<br><br>Holding One Of The Following Certifications Is An Advantage:<br><br>Membership of the Institution of Fire Engineers (MIFire E) or equivalent professional body Chartered Engineer (CEng) or equivalent professional registration Certified Fire Protection Specialist (CFPS) NFPA Certifications Performance-Based Fire Engineering, CFD Modelling or Smoke Control related certifications/training PMP or equivalent project/design management certification is desirable for multidisciplinary coordination roles8–15 years’ experience in Fire & Life Safety engineering and design across large-scale mixed-use, infrastructure, hospitality, entertainment, transportation or giga-project developments. Demonstrated experience in developing, reviewing and coordinating Fire & Life Safety strategies across all project stages including masterplanning, concept, schematic, detailed design and construction support. Strong engineering expertise in means of egress, smoke management, firefighting access, fire water infrastructure, fire alarm and suppression systems, and passive fire protection systems. Experience in performance-based fire engineering design including alternative solutions, smoke modelling, evacuation analysis and complex code compliance assessments. Strong understanding of Saudi Building Code (SBC), NFPA standards, IBC, IFC, Saudi Civil Defence requirements and relevant international fire engineering standards and best practices.
Saudi - Jeddah
Senior Site Architect – High-End Finishes & Fit-Out Location: Riyadh, Saudi Arabia Employment Type: Full-time | On-site Required Experience: At least 5 years of relevant architectural site execution experience, including at least 3 years within Saudi Arabia. Availability: Immediate joining required. Applicants must currently be based in Saudi Arabia. ABOUT THE ROLEQWAED AL-EMMAR (QAE) is seeking a Senior Site Architect to lead the execution of architectural works, high-end finishes, and interior fit-out, with experience supervising façades and coordinating external works. This site-based contracting role involves daily work planning, subcontractor supervision, quality inspections, multidisciplinary coordination, safety oversight, and handover. Candidates must have proven site execution experience on large-scale hospitality, commercial, and residential projects. ARCHITECTURAL AND FINISHING WORKSSupervise execution and inspect workmanship across the following packages, as applicable to the project:Masonry, plastering, rendering, and substrate preparation. Gypsum board ceilings, partitions and linings, suspended ceilings, and decorative gypsum works. Marble, natural stone, porcelain, ceramic tiles, and mosaics. Timber flooring, parquet, vinyl, carpets, and epoxy flooring. Painting, putty, decorative coatings, wallcoverings, and wallpaper. Architectural joinery and fixed furniture, including doors, wardrobes, wall panelling, counters, vanity units, and associated hardware. Glass, mirrors, aluminium works, decorative metalwork, and balustrades. Waterproofing to wet areas, roofs, and planters, together with joint sealing and interfaces with finishes. Glazed façades and curtain walls, including Stick and Unitized systems and Structural Silicone Glazing. Aluminium windows and doors, including thermally broken, hinged, and sliding systems, storefront glazing, glazed partitions, and skylights. External cladding, including mechanically fixed stone, metal panels, solid and composite aluminium panels, GRC/GFRC, louvers, and sunshades. Hardscape works, including paving, interlock, kerbs, walkways, plazas, external steps, ramps, and decking. Planters, pergolas, canopies, boundary walls, fences, gates, and outdoor furniture. Coordination of softscape, irrigation, external lighting, and drainage with specialist contractors. Architectural finishes and waterproofing interfaces for swimming pools and water features, where applicable. Installation coordination of Furniture, Fixtures & Equipment (FF&E), sanitary fixtures and bathroom accessories, decorative lighting, curtains, and furnishings. KEY RESPONSIBILITIESLead daily site activities, organise work fronts, and supervise subcontractors, foremen, and site teams. Plan work sequences and verify the availability of approved drawings, materials, manpower, access, and suitable site conditions. Review shop drawings, specifications, material approvals, and samples before execution; raise technical queries and resolve issues with the technical office and relevant disciplines. Coordinate architectural, structural, MEP, façade, and external works, ensuring concealed services and required inspections are completed before closure. Personally inspect materials and workmanship against approved requirements, checking dimensions, levels, alignment, joints, interfaces, finish consistency, and installation quality. Apply approved method statements and inspection and test plans; document defects and non-conformances and verify corrective work. Prepare material and work inspection requests, attend consultant inspections, and close observations. Supervise mock-ups and model rooms and maintain approved quality standards throughout subsequent execution. Follow up on façade installation, specialist drawings, material approvals, and required testing with specialist subcontractors. Coordinate deliveries, storage, installation readiness, FF&E interfaces, and protection of completed works. Prepare short-term work plans and progress reports covering quantities, manpower, productivity, constraints, and recovery actions. Monitor material usage, minimise waste and rework, and manage snagging and final handover. Record approved site changes and provide verified information for as-built drawings and handover documents. Monitor safety and occupational health requirements within the assigned scope, brief workers on task-related risks, and enforce appropriate PPE, housekeeping, safe access, and safe working practices. Identify hazards, stop unsafe activities, and report issues to project management for corrective action. REQUIRED QUALIFICATIONS AND EXPERIENCEBachelor’s degree in Architecture or Architectural Engineering. At least 5 years of architectural site execution and finishing experience, including at least 3 years within Saudi Arabia. Proven hands-on experience in high-end finishes and interior fit-out on large-scale hospitality, commercial, and residential projects. Ability to supervise subcontractors and site teams and manage activities through inspection and completion. Strong practical knowledge of finishing materials, installation methods, gypsum systems, joinery, stonework, waterproofing, and workmanship standards used in Saudi Arabia. Experience supervising façade, glazing, and aluminium installation and coordinating specialist subcontractors. Ability to interpret architectural, structural, and MEP drawings and resolve site interfaces. Ability to independently inspect materials and workmanship, identify defects, and follow corrective actions through to closure. Experience with consultant inspections, mock-ups, snagging, and handover. Working knowledge of FF&E installation and coordination. Familiarity with Saudi Building Code requirements and specifications relevant to the architectural scope. Practical knowledge of site safety and occupational health requirements and the ability to direct safe working practices. Proficiency in Auto CAD and Excel, with the ability to prepare site reports and technical correspondence in English. Strong leadership, attention to detail, follow-up, problem-solving, and deadline management. Currently based in Saudi Arabia and available for immediate joining and full-time site work in Riyadh. PREFERRED QUALIFICATIONSExperience with luxury hotels, model rooms, hotel operator standards, and complex interior finishes. Experience delivering finishing packages from substrate preparation through final handover. Experience in hardscape and coordination of softscape, irrigation, and external works. Familiarity with Revit and Navisworks for model review and coordination. Relevant training in construction quality inspection or occupational health and safety. HOW TO APPLYCandidates who meet all essential requirements are invited to email their application to:hr@aljammaz-co.comEmail subject:Senior Site Architect – Full Name – Current City Required attachments:Updated CV: Include employers, employment dates, and relevant Saudi Arabia experience. Project portfolio: A concise PDF showing completed works and, where available, execution stages, mock-ups, and finishing details. Identify your personal responsibilities. Project list: Include names, locations, project types, approximate scale, work packages, and stages personally handled. This may be included in your CV or portfolio. Please answer the following questions in the email body:What is your current city, and are you available for full-time site work in Riyadh? How many years of architectural site execution experience do you have in total, and how many were within Saudi Arabia? How many years of hands-on experience do you have in high-end finishes and fit-out? Which hospitality, commercial, and residential projects have you worked on, and what were your responsibilities? Which finishing packages have you directly supervised, and what teams or subcontractors have you managed? What façade, glazing, aluminium, and landscape systems or works have you supervised? State your inspection and handover responsibilities. Describe a finishing defect or coordination issue you resolved and how you verified the result. What experience do you have in material and workmanship inspections, consultant inspections, and snag closure? What FF&E responsibilities have you handled? What practical experience or training do you have in site safety and occupational health? What is your proficiency in Auto CAD and Excel, and your familiarity with Revit and Navisworks? Why are you seeking a new opportunity, or why did you leave your most recent employer? How many calendar days do you need to join after accepting an employment offer? Enter “0” if available immediately and state any notice period or procedures affecting your start date. What is your expected total monthly salary in SAR, including basic salary and all fixed allowances, excluding variable bonuses? PROFESSIONAL REFERENCESFinal-stage candidates will be asked to provide two professional references, with a third if available, preferably former direct managers or project managers. Provide each reference’s name, job title, organisation and project where you worked together, professional relationship, and telephone number and/or work email, after obtaining their permission to share these details. References will be contacted with the candidate’s prior consent. A current employer will not be contacted without explicit permission. SELECTION PROCESSShortlisted candidates will discuss their site responsibilities and portfolio. Assessment may include a short practical scenario covering execution, quality inspection, coordination, work sequencing, or safety. Work samples and photographs must be permitted for sharing and exclude confidential project information. Redacted samples are acceptable.
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>Medical Science Liaison – Vaccine & Immune Therapy</b></p><br><p><br><b>ABOUT ASTRAZENECA</b></p><br><p>AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies.</p><br><p><b><i>SITE DESCRIPTION</i></b> </p><br><p><b><i>AstraZeneca is experiencing a significant transformation in the Kingdom of Saudi Arabia, driven by a commitment to advancing healthcare, innovation, and sustainable growth. Building on our global legacy, AZ KSA is rapidly evolving its operations to better serve patients, collaborate with healthcare stakeholders, and contribute to the ambitious goals outlined in the Saudi Vision 2030. We are investing in talent, digital solutions, and new ways of working; all designed to enhance our impact on patient outcomes and reinforce our leadership in therapeutic areas. This dynamic environment calls for visionary, agile professionals who thrive in change and are motivated to help shape the future of healthcare in KSA. </i></b></p><br><p><b>ROLE SUMMARY </b></p><br><p>Medical Science Liaison (MSL) possesses extensive scientific expertise in respective therapeutic area and engages in scientific discussions and presentations with KEEs about the disease area, and clinical data in a non-promotional context.</p><br><p>This role is accountable for generating actionable insights from KEEs and communicating these to the brand team to shape the Medical and Brand strategy.</p><br><p>This role is responsible for a highly strategic product and disease area that involves working extensively with external stakeholders to forge strong relations and foster scientific and strategic partnerships within major hospitals and institutions/ authorities in their assigned territory and non-traditional stakeholders (E.g. policy and decision makers, payer groups, government, researchers, and others to help bridge the gaps and provide health system solutions. </p><br><p>This is a <b>field-based Medical Affairs role</b> requiring travel across assigned territories in Saudi Arabia to engage with healthcare professionals, external experts, institutions, and vaccination-related stakeholders.</p><br><p><b>What you’ll do</b></p><br><p><b>Build, enhance, maintain advocacy of Key External Experts (KEEs) </b></p><br><ul><li>Identify, prioritize, and expand KEEs to include non-traditional stakeholders (E.g. policy and decision makers, payer groups, government, researchers, and others) based on scientific/clinical expertise and practice change influence within a specific hospital and institution/ authorities, and engage in robust scientific discussions and medical advancements in a balanced, objective, and accurate way.</li><li>Identify, and prioritize accounts based on patient care pathway and map the multidisciplinary team and maturity.</li><li>Provide AZ with an understanding of the local medical community, clinical practice trends, HCP insight and real or perceived gaps in current scientific knowledge, patient journey, and disease management.</li><li>Foster scientific partnerships with KEEs to help advance disease understanding and to achieve evidence-based changes in medical practice that are consistent with Medical Affairs strategy & objectives, such as:<p>Interact in the field with the medical community in the context of various medical projects such as clinical trials, Non-Interventional Studies, Investigator Sponsored Studies (ISSs), scientific exchange.</p><br><p> Identify potential speakers and train speakers as appropriate for local events.</p><br><p>Provide recommendations for advisory board / round table discussion participants and serve as faculty/facilitators for advisory board meetings.</p><br><p>Present scientific data to HCPs in both group (Medically led meetings) and one on one setting.</p><br><p>Facilitate continuing medical education events for HCPs.</p><br><p>Support evidence generation in the region aligned with the medical strategy of disease area and product.</p><br></li></ul><p><b>Build and implement scientific programs to address unmet medical needs in priority disease area(s) </b></p><br><ul><li>Collect and share actionable insights that enhance the value and appropriate use of AZ products and disease management to internal stakeholders.</li><li>Engage in strategic planning meetings and medical-scientific presentations with medication access stakeholders, institutional decision makers and other external stakeholders to drive better clinical decisions and enhance medication accessibility within the assigned hospital or institution. These discussions are scientific in nature and must be clearly separated from promotional and/ or other business discussions.</li><li>Organize and facilitate scientific events on healthcare institutions and their multi-disciplinary teams related to the therapeutic area to ensure holistic approach to patient care within their hospital and institution.</li><li>Embed a comprehensive healthcare system and patient experience understanding in prioritized hospitals and institutions to transform care and improve patient outcomes.</li></ul><p><b>Act as scientific expert in priority disease area for internal stakeholders.</b></p><br><ul><li>Demonstrate expertise and knowledge of AZ products, emerging therapies, competitors, patient and treatment trends, clinical trials, and scientific activities within the disease area and continuously updates this expertise and knowledge.</li><li>Provide the AZ internal stakeholders with an understanding of the local medical community, clinical practice, trends and real or perceived gaps in current scientific knowledge and medical treatment options/ guidelines through periodic therapeutic area and product trainings.</li><li>Provide scientific support at AZ sponsored educational events.</li><li>Plan and execute regional medical activities during the product launch processes.</li></ul><p><b>Medical Information</b></p><br><ul><li>Respond to unsolicited requests for information about unapproved AZ products or unapproved uses of approved products, presenting such information in an objective, well balanced, substantiated manner that is scientific in tone and content, free of promotional messages, truthful, and is not misleading.</li><li>Demonstrate appropriate response and documents the provision of accurate, scientific data in response to unsolicited scientific questions posed by healthcare providers with Company Policies, and applicable laws, regulations, and ethical standards.</li></ul><p><b><u>Only Applications in KSA will be considered.</u></b></p><br><p><b>Essential for the role</b></p><br><ul><li>Minimum 2 years of experience in the pharmaceutical industry</li><li>Experience with the healthcare environment and related dynamics in Saudi Arabia is necessary.</li><li>Experience with the healthcare environment, including opinion leaders, the medical community, and related dynamics in Saudi Arabia, is must.</li><li>An established track record of driving clinical practice shaping and impactful stakeholder mobilization.</li><li>Bachelor’s degree in medicine, Pharmacy, Pharmacology, or degree in biomedical sciences</li><li>A postgraduate degree would be an advantage.</li><li>Demonstrated agility to learn, acquire scientific narratives, and manage ambiguity.</li><li>Demonstrated expertise in efficiently communicating scientific data at a peer level with HCPs.</li><li>Ability to work in matrix multicultural organizations and collaborate effectively with the Cross-functional team.</li><li>Advanced communication skills, both oral and written, necessary to deliver comprehensive presentations and facilitate discussions with small/large groups of healthcare providers and internal stakeholders (in English)</li><li>Excellent problem-solving ability in addition to solid negotiation skills.</li><li>Ability to demonstrate good business judgment.</li><li>High sense of urgency and commitment to excellence in achieving objectives.</li><li>Excellent planning and organizational skills to demonstrate leadership and ability to work in a self-directed manner.</li><li>Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, etc.)</li></ul><p><b>Desirable for the role</b></p><br><ul><li>Experience in immunology therapy area, including stakeholder engagement and disease-area strategy.</li><li>Demonstrated business acumen and track record of end -to-end project management.</li><li>Full understanding of the medical role in driving innovative value strategies and supporting patient access to evidence-based treatment is an advance.</li><li>Established track record of basic or clinical research.</li></ul><p><b>Why AstraZeneca?</b></p><br><p>At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients, and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth, and development. We’re on an exciting journey to pioneer the future of healthcare.</p><br><p><br><b>So, what’s next? </b></p><br><ul><li>Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you.</li><li>Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it’s yours.</li></ul><p><b>Where can I find out more?</b></p><br><p>Our Social Media, Follow AstraZeneca on LinkedIn</p><br><p>Follow AstraZeneca on Facebook</p><br><p>Follow AstraZeneca on Instagram </p><br><p><b>Date Posted</b></p><br>08-Jul-2026<p><b>Closing Date</b></p><br>17-Jul-2026<p>AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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2+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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DHL
Saudi - Eastern Province
<div><div ><p ><font color="#ff0000" face="Delivery, sans-serif"><strong>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</strong></font></p><p ><font color="#ff0000" face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Would you like to become part of the world's most international company in the world?</font><span >A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p ><font face="Delivery, sans-serif">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express </font></p><p ><font face="Delivery, sans-serif">Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000"><br></font></strong></font></p><p ><font face="Delivery, sans-serif"><strong><font color="#ff0000">Overall Role Purpose </font> </strong></font></p><p ><font face="Delivery, sans-serif">Drive and facilitate the achievement of service excellence via the adoption of best demonstrated practices through improvement programmes and identify process gaps to create a more seamless operations whilst managing counselling and coaching activities aimed at reinforcing strengths and bridging weaknesses in the different sections of the CS Dept.</font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Tasks:</strong></font></p><p ><font face="Delivery, sans-serif"><u>Customer Service Senior Management (CS Section Managers)</u></font></p><p ><font face="Delivery, sans-serif">• Ensure relevant skills and competencies in each customer service section are up to date and CS personnel are effectively trained to an acceptable standard to achieve service excellence. </font></p><p ><font face="Delivery, sans-serif">• Work with the CS Section managers to provide coaching and training to customer service staff with the objective of upgrading their skills level</font></p><p ><font face="Delivery, sans-serif">• Assist the CS Section managers in the administration and monitoring of the quality.</font></p><p ><font face="Delivery, sans-serif">• Support in conducting audits in the function to ensure the achievement and maintenance of service quality and Centre of excellence (COE) objectives.</font></p><p ><font face="Delivery, sans-serif">• Work closely with the CS Manager and CS Section managers on career progression planning for CS personnel. </font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Regional Office and Subfunction Managers</u></font></p><p ><font face="Delivery, sans-serif">• Work closely with RO’s Customer Service & Support Manager to implement regionally driven projects and initiatives in the country and identify areas or processes for service improvement and recommend specific CS-related improvement actions.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO to deploy a Mystery Shopper programme to drive Service Excellence based on independent assessments of service quality and benchmark against competitor performance in areas of the service delivery. </font></p><p ><font face="Delivery, sans-serif">• Ensure the analysis of service incidents and failures is carried out to surface trends in service gaps and process weaknesses in the Customer Service Dept or other interfacing functional departments (e.g. Hub, Gateway, Network, Contractors, etc.) that may impact service excellence </font></p><p ><font face="Delivery, sans-serif">• Work closely with CS Functional managers and supervisors to define post-training evaluation and coaching techniques to gauge training effectiveness, recommend changes where appropriate and identify strengths for reinforcement and weaknesses for further training.</font></p><p ><font face="Delivery, sans-serif">• Collaborate with RO, First Choice & Cross Functional team to improve customer experience with the feedback received through different channels i.e. VOICE. Derive efficiency initiatives through feedbacks received from customers. </font></p><p ><font face="Delivery, sans-serif">• Work with HR T&D Manager to ensure appropriate external programs are planned for CS. </font></p><p ><font face="Delivery, sans-serif"><u><br></u></font></p><p ><font face="Delivery, sans-serif"><u>Training & Development Function</u></font></p><p ><font face="Delivery, sans-serif">• Conduct skills verification (tests) to ensure that relevant CS skills and competencies are current and effectively trained.</font></p><p ><font face="Delivery, sans-serif">• Ensure effective use of Workforce Management tool to produce and manage rosters, that provide optimum resources to cater to the incoming call volumes, ensure 24 hour cover including public holidays, annual leave, pending off, etc. and reduce / manage overtime down to a minimum without compromising the service promise.</font></p><p ><font face="Delivery, sans-serif">• Plan, design and develop training programs and materials (including Train-the-Trainer Training for CS Managers/Supervisors) or source external training to support outstanding Customer Service standards.</font></p><p ><font face="Delivery, sans-serif">• Ensure post-implementation review of processes and analysis of data is carried out to gauge – where applicable and feasible – the effectiveness of implemented programs.</font></p><p ><font face="Delivery, sans-serif">• Develop appropriate performance metrics for the evaluation of customer contact skills and competencies, which will facilitate the identification of CS-related training needs gaps.</font></p><p ><font face="Delivery, sans-serif">• Develop, maintain and update a comprehensive and effective internal training programme aligned to the CS department’s and company’s training objectives </font></p><p ><font face="Delivery, sans-serif">• Lead and provide clear objectives for the CS analyst in assigned tasks to facilitate the achievement of CSD departmental goals</font></p><p ><font face="Delivery, sans-serif">• Evaluate external training consultants on appropriate training for CS staff</font></p><p ><font face="Delivery, sans-serif">• Perform scheduled call monitoring and service audits to (via various contact media in the Customer Contact Centre) that CS personnel are continually working towards delighting customers through consistent and excellent service standards.</font></p><p ><font face="Delivery, sans-serif">• Coordinate and roll-out a specified number of CS Frontline Training for new recruits yearly</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Strategic Planning for Customer Service Development and Budget Compliance </u></font></p><p ><font face="Delivery, sans-serif">? Prepare the CS Training and Development Plan per AOP requirements and ensure the training and development needs of CS personnel reflect business imperatives.</font></p><p ><font face="Delivery, sans-serif">• Ensure that budgeted training man-days are met in accordance with overall organisation plan and schedule</font></p><p ><font face="Delivery, sans-serif">• Identify benchmarking exercises against competitor / cross-industry / network customer contact centres for CS Analyst to carry out such exercises to surface best demonstrated practices and explore the viability of implementing these with a cost-benefit analysis and a business case justification. </font></p><p ><font face="Delivery, sans-serif">• Implementation of corrective and preventive actions to pre-empt recurrence in line with the focus on achievement of service excellence to customers.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif"><u>Information Management</u></font></p><p ><font face="Delivery, sans-serif">• Guide on the construction of a database on employee training for the CS department and ensure that training records are maintained and updated promptly with a monthly summary report submitted to the CS Manager.</font></p><p ><font face="Delivery, sans-serif">• Ensure that CS Analyst maintain and update documented work procedures and instructions to reflect the latest and accurate information and that current practice reflect specified procedures.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Your Profile:</strong></font></p><p ><font face="Delivery, sans-serif">• Presentation skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Facilitation and training skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Customer-facing and interaction skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Word, Excel, PowerPoint, etc.) (excellent)</font></p><p ><font face="Delivery, sans-serif">• Software skills (Customer Contact Centre systems, e.g. ACD, PABX, CRM, CTI, IVR, Workforce Management Systems, Quality Monitoring Systems, etc.) (good working knowledge)</font></p><p ><font face="Delivery, sans-serif">• Software skills (MS Power tools, DHL Systems) (preferable)</font></p><p ><font face="Delivery, sans-serif">• Communication skills, spoken and written (excellent)</font></p><p ><font face="Delivery, sans-serif">• Negotiation and interpersonal skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Leadership skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Analytical, organizational and motivational skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• Project Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif">• People Management skills (excellent)</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif" color="#ff0000"><strong>Our Offer:</strong></font></p><p ><font face="Delivery, sans-serif">• Strong career support in an international environment.</font></p><p ><font face="Delivery, sans-serif">• Great culture and colleagues.</font></p><p ><font face="Delivery, sans-serif">• Multifarious benefit programm.</font></p><p ><font face="Delivery, sans-serif"><br></font></p><p ><font face="Delivery, sans-serif">Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</font></p><p ><font face="Delivery, sans-serif"> </font></p><p ><font face="Delivery, sans-serif">We look forward to receiving your application!</font></p><p ><font face="Delivery, sans-serif"> </font></p><div><font face="Delivery, sans-serif"><br></font></div></div></div>
Kerry Taste & Nutrition
Saudi - Saudi Arabia
<p>Requisition ID 66116 Position Type FT Permanent Workplace Arrangement #LI-Onsite About Kerry Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment. About the role The Sales Support Specialist plays a critical role in supporting the Commercial team across Saudi Arabia and Levant markets by providing administrative, operational, customer, and cross-functional coordination support. The role serves as a key link between the Front Office (Sales) and Middle Office functions, ensuring smooth execution of customer requests, sales processes, forecasting, pricing, sample management, and customer master data maintenance. The position requires strong organizational skills, excellent communication, attention to detail, and the ability to manage multiple priorities in a fast-paced environment Key responsibilities Sales Administration & Customer Support Manage customer sample requests, including tracking, follow-up, and feedback collection. Coordinate preparation, dispatch, and receipt of samples and cargo packages. Support Account Managers (AMs) in creating and updating sales opportunities in Salesforce. Maintain accurate customer records and commercial documentation. Prepare and organize local sales import documentation, including Ingredient lists Labelling information Product declarations Create and maintain stock cards for local sales activities. Commercial & Project Support Provide coverage and administrative support to the sales team during travel, leave, or out-of-office periods. Support annual pricing processes, including price uploads and updates. Represent the Commercial function in internal cross-functional meetings when required. Organize and coordinate team meetings, agendas, and follow-up actions. Provide support for commercial projects and other business initiatives as assigned. Front Office to Middle Office Coordination Communicate customer forecasts to Demand Planning teams. Update opportunity probabilities and support Sales & Operations Planning (S&OP) processes. Maintain service issue logs and monitor status updates. Act as a liaison between Commercial teams and Middle Office functions to ensure timely resolution of operational matters. Support Finance teams with credit collection activities and customer follow-up. Facilitate communication and coordination between Sales, Customer Service, Supply Chain, Finance, Regulatory, and Demand Planning teams. Lead Management & Customer Master Data Take ownership of new lead management processes. Create, maintain, and update customer contacts and account information in Salesforce. Ensure customer master data accuracy across systems. Support CRM data quality initiatives and reporting requirements. Qualifications and skills Education Bachelor's Degree in Food Engineering, Food Science, Business Administration, or a related discipline. Experience Minimum 2 years of experience in the flavours, ingredients, food ingredients, foodservice, or related FMCG industry preferred. Experience supporting sales, customer service, commercial operations, or supply chain functions is advantageous. Skills & Competencies Proficiency in CRM systems (Salesforce preferred). Strong knowledge of Microsoft Office applications, particularly Excel, PowerPoint, and Outlook. Good understanding of commercial processes, forecasting, pricing, and customer service operations. Ability to work with business systems, databases, and digital tools. Communication & Interpersonal Skills Excellent verbal and written communication skills. Ability to build effective relationships with customers and internal stakeholders. Strong coordination and teamwork capabilities. Organizational Skills Strong planning, prioritization, and multitasking abilities. Excellent attention to detail and administrative skills. Ability to manage multiple projects and deadlines simultaneously. Problem Solving Ability to identify issues and drive timely resolution. Remains calm, focused, and solutions-oriented under pressure. Demonstrates proactive thinking and continuous improvement mindset. Languages Fluent English (spoken and written). Arabic language skills are highly desirable for the Saudi Arabia and Levant markets. Key Success Factors High customer-service orientation. Strong commercial awareness. Ability to work independently from a home-office environment. Effective cross-functional collaboration. Accuracy, responsiveness, and strong execution capabilities. Commitment to maintaining high data integrity and process compliance. This role is ideal for a highly organized commercial support professional who enjoys working across multiple functions and contributing to the success of the sales organization throughout Saudi Arabia and the Levant region. Beware of scams online or from individuals claiming to represent us. A Kerry employee will not solicit candidates through a non-Kerry email address or phone number. In addition, Kerry does not currently utilise video chat rooms (e.g., Google Hangouts) to conduct interviews. Refuse any request that asks you to provide payment to participate in the hiring process (e.g., purchasing a starter kit, investing in training, or something similar). Kerry will not ask you to pay any money at any point in the hiring process with the exception of reimbursable travel expenses. In addition, any payments made by Kerry will be from official firm accounts bearing the Kerry name. Recruiter #LI-MH1 Posting Type LI Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's Degree in Food Engineering, Food Science, Business Administration, or a related discipline.</p><p>Minimum 2 years of experience in the flavours, ingredients, food ingredients, foodservice, or related FMCG industry preferred.</p><p>Experience supporting sales, customer service, commercial operations, or supply chain functions is advantageous.</p><p>Proficiency in CRM systems (Salesforce preferred).</p><p>Strong knowledge of Microsoft Office applications, particularly Excel, PowerPoint, and Outlook.</p><p>Good understanding of commercial processes, forecasting, pricing, and customer service operations.</p><p>Ability to work with business systems, databases, and digital tools.</p><p>Excellent verbal and written communication skills.</p><p>Ability to build effective relationships with customers and internal stakeholders.</p><p>Strong coordination and teamwork capabilities.</p><p>Strong planning, prioritization, and multitasking abilities.</p><p>Excellent attention to detail and administrative skills.</p><p>Ability to manage multiple projects and deadlines simultaneously.</p><p>Ability to identify issues and drive timely resolution.</p><p>Remains calm, focused, and solutions-oriented under pressure.</p><p>Demonstrates proactive thinking and continuous improvement mindset.</p><p>Fluent English (spoken and written).</p><p>Arabic language skills are highly desirable for the Saudi Arabia and Levant markets.</p>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>From Land to Sea – Active Experiences in Nature’s Purest Form </strong></span></p><br><br>
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<p><span><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br>
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<p><span><strong><span>Job Purpose</span></strong></span></p><br><br>
<ul>
<li><span>The Head Technician is a site-based role responsible for ensuring the operational readiness, safety, and reliability of all dive-related equipment across the assigned asset(s). The role oversees the day-to-day management, inspection, servicing, repair, and recordkeeping of dive equipment, ensuring all assets function as intended and are maintained in line with manufacturer recommendations, local regulations, company standards, and operational requirements.</span></li>
</ul>
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<p><span><strong><span>Job Responsibilities</span></strong></span></p><br><br>
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<p><span><strong><span>General</span></strong></span></p><br><br>
<ul>
<li><span>Report to the Manager – Dive Operation and ensure all dive-related equipment is safe, serviceable, and operating as intended.</span></li>
<li><span>Lead the day-to-day technical management of diving equipment, including inspection, testing, servicing, troubleshooting, and repairs.</span></li>
<li><span>Support the planning and development of equipment requirements for current and future dive center assets.</span></li>
<li><span>Provide technical support to other dive center locations, as required, to maintain consistent equipment standards across assets.</span></li>
<li><span>Work flexibly across site-based, remote, and office environments in line with operational needs.</span></li>
</ul>
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<p><span><strong><span>Establishment of Dive Center: Pre-Opening</span></strong></span></p><br><br>
<ul>
<li><span>Support the Manager – Dive Operation in preparing, setting up, and commissioning dive center equipment and related technical components.</span></li>
<li><span>Coordinate with relevant RSG departments during the delivery stage to ensure equipment requirements, operational readiness, and project milestones are achieved.</span></li>
<li><span>Assist in establishing maintenance schedules, inventory controls, spare-parts planning, and technical documentation prior to opening.</span></li>
</ul>
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<p><span><strong><span>Establishment of Dive Center: Post-Opening</span></strong></span></p><br><br>
<ul>
<li><span>Maintain high equipment operating standards, with safety as the first priority at all times.</span></li>
<li><span>Ensure all dive center equipment, maintenance, servicing, and repairs are completed professionally, accurately, and within required timelines.</span></li>
<li><span>Maintain an accurate and up-to-date inventory of all dive-related equipment, tools, spare parts, and technical assets.</span></li>
<li><span>Keep complete and accurate records of inspections, maintenance activities, servicing, repairs, faults, and corrective actions.</span></li>
<li><span>Coordinate with the Dive Center Manager and operational teams to ensure sufficient spare parts and consumables are available for future servicing and repairs.</span></li>
<li><span>Build effective working relationships with managers, colleagues, suppliers, service providers, and operational stakeholders.</span></li>
<li><span>Support the daily running of the dive center by providing technical guidance and ensuring equipment readiness for guests and operational activities.</span></li>
</ul>
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<p><span><strong><span>Policies, Systems, Processes, Procedures, Standards and Reports</span></strong></span></p><br><br>
<ul>
<li><span>Comply with all relevant functional policies, processes, standard operating procedures, manufacturer guidelines, and work instructions to ensure the dive center operates in a safe, controlled, and consistent manner.</span></li>
</ul>
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<p><span><strong><span>Safety, Quality & Environment </span></strong></span></p><br><br>
<ul>
<li><span>Apply safety, quality, and environmental management policies, procedures, and controls to protect employees, guests, and the public; ensure legislative compliance; support high-quality service delivery; and promote responsible environmental practices.</span></li>
</ul>
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<p><span><strong><span>Continuous Improvement</span></strong></span></p><br><br>
<ul>
<li><span>Identify and contribute to continuous improvement opportunities across dive center systems, maintenance processes, equipment practices, cost efficiency, productivity, and alignment with international best practice.</span></li>
</ul>
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<p><span><strong><span>Job Requirements</span></strong></span></p><br><br>
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<br>
<p><span><strong><span>Qualification and Experience</span></strong></span></p><br><br>
<ul>
<li><span>Recognized dive equipment servicing certification, such as PADI Equipment Specialist, PSI-PCI Visual Cylinder Inspector, or manufacturer-approved technician certification for major diving equipment brands.</span></li>
<li><span>Recognized breathing-air compressor technician certification, such as Bauer Compressor Technician, Coltri Compressor Technician, or equivalent certification for high-pressure breathing-air compressor systems.</span></li>
<li><span>Certified or qualified cylinder technician, with knowledge of inspection, testing, handling, and maintenance requirements.</span></li>
<li><span>Proven experience in servicing, maintaining, troubleshooting, and repairing dive equipment, compressors, cylinders, and related technical assets.</span></li>
<li><span>Strong experience in equipment management, inventory control, spare-parts coordination, and maintenance recordkeeping.</span></li>
<li><span>Good knowledge of diving health, safety, quality, and environmental requirements.</span></li>
<li><span>Valid Fit to Dive Medical certification.</span></li>
</ul>
<br>
<p><span><strong><span>Essential Skills</span></strong></span></p><br><br>
<ul>
<li><span>Strong written and spoken English communication skills.</span></li>
<li><span>Clear, confident, and professional communicator with internal and external stakeholders.</span></li>
<li><span>Customer-focused mindset with a positive, proactive, and can-do attitude.</span></li>
<li><span>Flexible and open-minded approach to changing operational environments, priorities, and tasks.</span></li>
<li><span>Self-motivated and able to deliver work accurately within agreed deadlines.</span></li>
<li><span>Able to maintain dive-related equipment in accordance with manufacturer recommendations, local legislation, and company policies.</span></li>
<li><span>Excellent timekeeping, attention to detail, organization, and follow-through.</span></li>
<li><span>Professional, reliable, and proactive, with the ability to act as a positive role model for colleagues.</span></li>
<li><span>Able to work effectively with diverse cultures, nationalities, and multidisciplinary teams.</span></li>
<li><span>Committed to maintaining the highest possible safety standards for guests, employees, and equipment users.</span></li>
<li><span>Able to work in a dive resort environment and comply with professional grooming and presentation standards.</span></li>
<li><span>Able to work independently and as part of a team, exercising sound judgment and discretion.</span></li>
<li><span>Proficient in Microsoft Office and able to maintain accurate maintenance, inventory, and administrative records.</span></li>
<li><span>Able to coordinate equipment maintenance planning, scheduling, documentation, and administration.</span></li>
</ul>
<br>
<p><span><strong><span>Desirable Skills</span></strong></span></p><br><br>
<ul>
<li><span>Ability to communicate in an additional language, preferably Arabic.</span></li>
<li><span>Strong guest experience orientation, particularly within high-end or luxury environments.</span></li>
<li><span>Experience supporting high-end clientele with professionalism and discretion.</span></li>
<li><span>Underwater photography or videography skills.</span></li>
<li><span>Knowledge of marine life identification, including fish, invertebrates, reptiles, and mammals.</span></li>
<li><span>Gas blending knowledge or certification.</span></li>
</ul>
<br>
<br>
<p><span><strong><span>Job Context</span></strong></span></p><br><br>
<ul>
<li><span>The role operates within a high-end dive center environment under Galaxea, supporting safe, reliable, and guest-focused dive operations. The Head Technician is expected to work closely with dive operations, maintenance, suppliers, and cross-functional teams to ensure all technical equipment is ready, compliant, and maintained to the required standard.</span><span>Job Purpose</span></li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We are seeking a detail-oriented and analytical Senior Specialist - Project Controls to join our organization in Makkah, Saudi Arabia. In this role, you will leverage your 10+ years of engineering and project controls expertise to oversee comprehensive project controls functions, ensuring projects remain on schedule and within budget while maintaining the highest standards of accuracy and compliance. You will work collaboratively with project teams, stakeholders, and senior management to deliver advanced project performance analysis, strategic dashboards, and actionable recommendations.</p><br><ul><li>Design, develop, and maintain sophisticated project control systems, processes, and procedures aligned with organizational standards and industry best practices</li><li>Create and manage executive-level dashboards and comprehensive reporting systems that provide real-time visibility into project performance metrics, including schedule variance, cost variance, and earned value management (EVM) indicators</li><li>Monitor and analyze project performance data, translating complex metrics into clear visualizations and insights for stakeholder decision-making</li><li>Prepare comprehensive project status reports, forecasts, and performance dashboards for executive leadership and stakeholders, utilizing advanced data visualization techniques</li><li>Manage project budgets, track expenditures, and identify cost-saving opportunities while maintaining robust financial controls and audit trails</li><li>Conduct detailed schedule analysis, identify critical path activities, and recommend mitigation strategies for schedule risks</li><li>Perform risk assessment and analysis to support proactive project management and strategic decision-making</li><li>Collaborate with project managers, finance teams, and operational departments to ensure accurate data collection, validation, and reporting integrity</li><li>Mentor and provide guidance to junior project controls staff, fostering team development and knowledge transfer initiatives</li><li>Ensure compliance with company policies, contractual requirements, and regulatory standards</li><li>Utilize advanced project management software and business intelligence tools to automate reporting, enhance data accuracy, and drive operational efficiency</li><li>Identify process improvements and implement innovative solutions to enhance project controls effectiveness and reporting capabilities</li></ul><br>Qualifications<br><p>**Required Qualifications:**</p><br><ul><li>Bachelor's degree in Engineering or related technical field</li><li>Minimum 10 years of professional experience in project controls, project management, or related field</li><li>Demonstrated expertise in budget management, cost control, and financial analysis</li><li>Strong proficiency in schedule management, planning, and critical path analysis</li><li>Advanced knowledge of Earned Value Management (EVM) principles and applications</li><li>Proven expertise in developing and maintaining project dashboards and comprehensive reporting systems</li><li>Advanced Excel skills with ability to create complex models, data visualizations, and automated reports</li><li>Proficiency with project management software (Microsoft Project, Primavera P6, or equivalent)</li><li>Strong analytical and problem-solving capabilities with attention to detail</li><li>Excellent written and verbal communication skills with ability to present to senior stakeholders</li><li>Experience managing large-scale, complex projects with multiple work streams</li><li>Proven ability to work independently and lead cross-functional teams</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Project Management Professional (PMP) certification or equivalent credential</li><li>Experience in construction, engineering, or infrastructure projects</li><li>Familiarity with SAP, Oracle, or similar enterprise resource planning (ERP) systems</li><li>Advanced experience with data visualization and business intelligence tools (Tableau, Power BI, or similar)</li><li>Prior experience working on projects in the Middle East region</li><li>Experience in mentoring and developing project controls professionals</li><li>Knowledge of risk management frameworks and methodologies</li><li>Familiarity with contract management and procurement processes</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong> </p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. </p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. </p><br><p><strong>What makes AECOM a great place to work</strong> </p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity. </p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. </p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>This senior leadership role is responsible for developing, implementing and managing all Commercial Controls, Change Management, Reporting & Consolidation, Cost Systems, Governance, Procedures and function specific Document Control activities across the SEVEN portfolio.<br> The role leads a team of professionals responsible for portfolio reporting, project controls governance, cost management systems, baseline and non-baseline change management, commercial assurance, process development, document control, training and capability development.<br> The position ensures the delivery of accurate, timely and transparent performance information to support informed decision-making at project, programme, portfolio and executive levels.<br> The role acts as the custodian of portfolio cost data, reporting processes, change governance and associated management systems, ensuring consistency, compliance and continuous improvement across all projects.<br> The position works closely with Projects (Delivery & Development), Finance, Procurement, PMC’s, CMC’s and Contractors to establish a high-performing controls environment that supports successful project delivery.<br> • One Team culture promoting complete and seamless integration across the business.<br> • Lead the Commercial Controls, Reporting, Change Management and function specific Document Control functions across the portfolio.<br> • Support the Executive Director in defining and implementing the strategic direction for the function.<br> • Develop and implement the function strategic roadmap, annual objectives and improvement initiatives.<br> • Contribute to operational planning and annual budgeting for the function.<br> • Establish and monitor functional KPIs and performance measures.<br> • Promote a "no-surprise" culture through proactive reporting, forecasting and issue escalation.<br> • Lead continuous improvement initiatives focused on governance, reporting, automation and operational efficiency.<br> • Represent SEVEN in all commercial controls, reporting and governance interactions with internal and external stakeholders.<br> Execution & Strategy • Establish and maintain portfolio-wide controls frameworks, governance processes and assurance mechanisms.<br> • Ensure compliance with all approved policies, procedures, governance requirements and delegated authorities.<br> • Lead assurance reviews across projects to verify compliance with approved controls, procedures and reporting requirements.<br> • Act as custodian of commercial controls standards across the portfolio.<br> • Support Executive Management with strategic and operational decision-making through analysis and recommendations.<br> Reporting & Portfolio Consolidation • Lead all portfolio reporting activities and establish a consistent reporting framework across all projects.<br> • Direct the preparation and submission of Monthly Status Reports, Executive Reports, Dashboards and Portfolio Performance Reports.<br> • Consolidate project cost, commercial and performance data into portfolio-level reporting outputs.<br> • Lead the analysis of portfolio performance trends, forecasts, variances, risks and opportunities.<br> • Develop executive dashboards and management information systems that support informed decision-making.<br> • Maintain a strategic reporting calendar and ensure timely submission of all portfolio reporting requirements.<br> • Produce early warning indicators and performance metrics to identify emerging issues.<br> • Review reporting outputs to ensure consistency, accuracy and quality across the portfolio.<br> Cost Management Systems & Data Governance • Act as business owner for Aconex Connected Cost and associated project controls systems.<br> • Lead the implementation, enhancement, configuration and optimisation of cost management systems.<br> • Drive system improvement initiatives, automation opportunities and integration requirements.<br> • Establish and maintain portfolio coding structures including CBS, WBS and reporting hierarchies where applicable.<br> • Ensure portfolio data integrity, consistency and quality across all systems.<br> • Lead period-end cost system close processes and ensure accurate reporting cut-off dates are achieved.<br> • Govern portfolio master data and reporting structures.<br> • Support the implementation of new technologies and digital initiatives within the function.<br> Change Management • Lead portfolio-wide baseline and non-baseline change management activities.<br> • Act as custodian of Change Management procedures and governance frameworks.<br> • Chair or facilitate Change Committee activities as required.<br> • Ensure Project Change Requests are assessed, reviewed and approved in accordance with approved procedures and Delegation of Authority requirements.<br> • Maintain portfolio change registers and reporting metrics.<br> • Provide assurance and challenge on change requests, cost impacts and business cases.<br> • Monitor change trends and provide strategic insights to executive management.<br> Policies, Procedures & Training • Lead the development, implementation and maintenance of Commercial Controls, Reporting, Change Management and Governance procedures.<br> • Establish and maintain management system documentation and process maps.<br> • Periodically review procedures to ensure alignment with business requirements and industry best practice.<br> • Lead compliance audits and maturity assessments across the portfolio.<br> • Develop and maintain training materials, guidance documents and user manuals.<br> • Deliver training programmes and awareness sessions across the business.<br> • Promote continuous learning and capability development within the function.<br> Function Specific Document Control & Information Management • Lead the function specific Document Control function across the portfolio.<br> • Establish and maintain document management standards, protocols and governance requirements.<br> • Ensure compliance with function specific document control procedures and records management requirements.<br> • Oversee document workflows, transmittals, reviews, approvals and archival processes.<br> • Ensure project records are complete, accurate and readily accessible.<br> • Support audits and assurance reviews through effective document management practices.<br> Stakeholder Management • Develop strong relationships within Projects (Delivery & Development), Finance, Procurement and Executive Leadership teams.<br> • Manage relationships with PMC’s, CMC’s, Contractors and Consultants.<br> • Act as the primary point of contact for portfolio reporting, governance and controls matters.<br> • Ensure transparent and efficient communication with all stakeholders.<br> Strategy Implementation • Support the implementation of the Commercial & Project Controls strategy.<br> • Develop and execute initiatives that improve commercial controls maturity, reporting effectiveness and operational performance.<br> • Drive standardisation and consistency across the portfolio.<br> Decision Making & Problem Solving • Analyse complex portfolio issues and develop practical solutions.<br> • Provide independent challenge and assurance to project teams.<br> • Ensure compliance with Delegation of Authority requirements.<br> • Escalate significant risks and issues to executive management.<br> HSEQ • Promote strong health, safety and environmental practices throughout SEVEN.<br> • Ensure compliance with all HSEQ policies and procedures.<br> People Leadership • Lead multiple teams including Reporting & Consolidation, Change Management, Cost Systems and Document Control.<br> • Define goals and performance measures for all direct reports.<br> • Develop talent through coaching, mentoring and succession planning.<br> • Lead recruitment, onboarding and capability development activities.<br> • Conduct performance reviews and ensure effective implementation of SEVEN's performance management framework.<br> • Create a collaborative, inclusive and high-performing culture.<br> • Promote continuous professional development and knowledge sharing.<br> • Strive to achieve the highest levels of commitment to the vision, mission and values of SEVEN.<br> • Adhere to and abide by the SEVEN Code of Conduct.<br> • Perform other duties as directed by the Executive Director – Commercial, Planning & Project Controls.<br> • Bachelor's Degree in Quantity Surveying, Construction Management, Engineering, Project Management or related discipline.<br> • Master’s degree in Business Administration is preferable.<br> • APM (Association for Project Management).<br> • PPM (Professional in Project Management).<br> • PgMP (Program Management Professional).<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Airbus S.A.S
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación (Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><b><b>Airbus US</b></b> <span>Manufacturing Facility is looking for a Tool Shop Line MFT (Manufacturing Facilitation Technician) to join our Tool shop team based in</span> <b><b>Mobile, AL.</b></b></p><br><br><br><p><span>We are seeking a detail-oriented and proactive Manufacturing Tooling Specialist (MFT) to join our production support team in Mobile, AL. In this role, you will be the primary owner of tool accountability, process improvement, and safety compliance. You will ensure that our production floor is equipped with calibrated, safe, and efficient tools while maintaining rigorous digital tracking standards.</span></p><br><br><br><p><b><b>Your working environment:</b></b></p><br><br><p><span>Nearby on ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><br><p><b><u>How we care for you:</u></b></p><br><br><ul><li><p><b><b>Financial Rewards: </b></b><span>Competitive base salary, incentive compensation which may participate in an Employee Stock Ownership Plan (“ESOP”).</span></p><br><br></li><li><p><b><b>Work/Life Balance:</b></b><span>Paid time off including personal time, holidays and a generous paid parental leave program.</span></p><br><br></li><li><p><b><b>Health & Welfare: </b></b><span>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. </span></p><br><br></li><li><p><b><b>Individual Development: </b></b><span>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programs and both national and international mobility.</span></p><br><br></li></ul><br><p><span>At Airbus, we support you to work, connect and collaborate more easily and accessibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.</span></p><br><br><br><p><b><b>Your Challenges: </b></b></p><br><br><p><b><b>Primary Responsibilities:</b></b></p><br><br><ul><li><p><span>Daily Operations & Floor Management 10%</span></p><br><br></li><li><p><span>Safety & Compliance: Conduct daily floor walks to identify damaged tools or safety hazards. Perform scheduled toolbox audits to ensure 5S and safety standards are met. 5%</span></p><br><br></li><li><p><span>Shift Coordination: Participate in L1 and L2 SQCDP (Safety, Quality, Cost, Delivery, People) meetings to align on production alerts and escalate immediate issues. 5%</span></p><br><br></li><li><p><span>Tool Maintenance: Manage the calibration lifecycle by identifying expiring tools, collecting them from the floor, and distributing newly calibrated replacements. 10%</span></p><br><br></li><li><p><span>Systems & Inventory Tracking 10%</span></p><br><br></li><li><p><span>Data Integrity: Maintain real-time tracking of every tool movement using SAP. 10%</span></p><br><br></li><li><p><span>Software Management: Utilize TMIP, Nexcap, and MES to monitor tool data, compliance, and production disruptions. 10%</span></p><br><br></li><li><p><span>Documentation: Update inventory logs and process tool change requests via Google Drive and internal management systems. 10%</span></p><br><br></li><li><p><span>Procurement & Project Support. 10%</span></p><br><br></li><li><p><span>Lifecycle Management: Track tool orders from procurement to delivery, following up on ETAs to ensure production continuity. 10%</span></p><br><br></li><li><p><span>Process Improvement: Assist in the implementation of special project tasks aimed at optimizing tool flow and floor efficiency. 10%</span></p><br><br></li><li><p><span>Other duties as assigned.</span></p><br><br></li></ul><br><p><b><b>Your boarding pass: </b></b></p><br><br><ul><li><p><span>Required Experience:</span></p><br><br></li><li><p><span>Professional Experience: Minimum of 2+ years experience in tool management, calibration, or quality control.</span></p><br><br></li><li><p><span>Proven ability to manage complex calibration schedules and maintain 100% tool accountability.</span></p><br><br></li><li><p><span>Technical Proficiency: Strong experience with SAP or similar ERP systems is highly preferred.</span></p><br><br></li><li><p><span>Comfortable using specialized tool management software (TMIP / Nexcap) and Google Drive.</span></p><br><br></li><li><p><span>Advanced knowledge of Google Sheets and/or MS Excel for tracking and reporting.</span></p><br><br></li><li><p><span>Communication & Physical Requirements.</span></p><br><br></li><li><p><span>Effective verbal and written skills for reporting and inter-departmental coordination.</span></p><br><br></li><li><p><span>Ability to walk the production floor daily and handle tool distribution.</span></p><br><br></li></ul><br><p><br><b><b>Physical Requirements:</b></b></p><br><br><ul><li><p><b><b>Vision: </b></b><span>Able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings. </span></p><br><br></li><li><p><b><b>Hearing: </b></b><span>Able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.</span></p><br><br></li><li><p><b><b>Speaking: </b></b><span>Able to speak in conversations and meetings, deliver information and participate in communications.</span></p><br><br></li><li><p><b><b>Equipment Operation: </b></b><span>Able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></p><br><br></li><li><p><b><b>Carrying: </b></b><span>Able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></p><br><br></li><li><p><b><b>Lifting: </b></b><span>Able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs. </span></p><br><br></li><li><p><b><b>Pushing/Pulling: </b></b><span>Able to push and pull small office furniture and some equipment and tools.</span></p><br><br></li><li><p><b><b>Sitting: </b></b><span>Able to sit for long periods of time in meetings, working on the computer.</span></p><br><br></li><li><p><b><b>Squatting/Kneeling: </b></b><span>Able to squat or kneel to retrieve or replace items stored on low shelving.</span></p><br><br></li><li><p><b><b>Standing: </b></b><span>Able to stand for discussions in offices or on the production floor.</span></p><br><br></li><li><p><b><b>Travel: </b></b><span>Able to travel independently and at short notice.</span></p><br><br></li><li><p><b><b>Walking: </b></b><span>Able to walk through office and production areas including uneven surfaces.</span></p><br><br></li></ul><br><p><b><b>Take your career to a new level and apply</b><u>online</u><b> now!</b></b></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Entry Level<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Production means/Maintenance <JF-MA-MN><p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to </span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
Confidential
Saudi - Saudi Arabia
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International s founders established a simple yet powerful formula: Approach each client engagement as a partnership , create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities. We are looking for a driven and capable Controls Engineer / Controls Operations Subject Matter Expert to support mission-critical data center projects in KSA. This role will provide technical expertise across controls design review, commissioning, operational readiness, facility operations, and controls integration for complex data center environments. The ideal candidate has strong direct data center experience and a deep understanding of building automation systems, building management systems, electrical power monitoring systems, SCADA, PLC-based control systems, HMI, and industrial control systems supporting Tier III and Tier IV facilities. The candidate should be capable of reviewing control systems for operability, maintainability, reliability, cybersecurity, resiliency, and alignment with client operational standards. This is a hands-on, client-facing technical role focused on control system performance, operational risk, automation strategy, procedure development, commissioning support, and operational readiness. The role requires strong technical writing, communication, and stakeholder management skills, including the ability to develop, review, and validate Standard Operating Procedures, Emergency Operating Procedures, Methods of Procedure, and Sequences of Operation.</p><p>RESPONSIBILITIES</p><ul><li>Provide technical expertise for mission-critical controls and automation systems, including BAS, BMS, EPMS, SCADA, PLC-based control systems, HMI, data acquisition and monitoring platforms, networked control systems, integrated alarm and notification systems, generator and UPS control systems, chiller plant automation, and mechanical and electrical systems integration.</li><li>Review controls system architecture, design documentation, commissioning reports, point-to-point verification, functional performance testing, and integrated systems testing documentation for operability, maintainability, reliability, cybersecurity, resiliency, and alignment with client operational standards.</li><li>Participate in design reviews, constructability reviews, controls integration reviews, commissioning reviews, operational readiness assessments, technical workshops, tabletop reviews, and project meetings.</li><li>Evaluate control system performance, operational risk, system redundancy, alarm philosophy, fail-safe strategies, control sequences, software upgrades, system migrations, and controls optimization initiatives.</li><li>Develop, review, edit, and validate Standard Operating Procedures, Emergency Operating Procedures, Methods of Procedure, and Sequences of Operation in alignment with client standards and industry best practices.</li><li>Verify controls-related switching procedures, alarm response procedures, operational sequences, alarm functionality, and proper integration between mechanical, electrical, and controls systems.</li><li>Support facility operations teams during commissioning, startup, live operations, change management, and operational governance activities.</li><li>Develop and improve preventive and predictive maintenance strategies for automation and control systems.</li><li>Support commissioning and operational acceptance by verifying that control systems operate in accordance with design intent, sequence requirements, and client reliability objectives.</li><li>Prepare and review clear, technically accurate documentation, including engineering reports, risk assessments, controls narratives, sequence of operations documentation, operating procedures, and technical evaluations.</li><li>Serve as a trusted technical advisor to clients and coordinate with multidisciplinary engineering, commissioning, construction, operations, contractor, and stakeholder teams.</li></ul><p>QUALIFICATIONS</p><p>Required qualifications:</p><ul><li>Bachelor s degree in Controls Engineering, Electrical Engineering, Mechanical Engineering, Automation Engineering, Computer Engineering, or a related engineering discipline.</li><li>Minimum 10 years of controls engineering, automation, commissioning, operations, mission-critical engineering, or related technical experience.</li><li>Minimum 5 years of direct experience in mission-critical or data center environments.</li><li>Experience in one or more of the following areas: data center controls design, controls commissioning, critical facility operations, mission-critical engineering, or building automation and controls integration.</li><li>Strong understanding of mission-critical controls architecture and automation systems supporting data centers.</li><li>Demonstrated experience developing, reviewing, editing, or validating SOPs, EOPs, MOPs, and Sequences of Operation.</li><li>Strong understanding of critical environment operational practices, including change management, permit-to-work systems, lockout/tagout, alarm management, controls change control, OT cybersecurity awareness, risk assessments, incident response, root cause analysis, preventive maintenance, reliability-centered maintenance, and continuous improvement practices.</li><li>Working knowledge of mission-critical industry standards, codes, and operational best practices, including ASHRAE, NFPA, ISO, IEC, Uptime Institute Tier Standards, TIA-942, BICSI, applicable international building, fire, energy, and local authority requirements.</li><li>Ability to interpret engineering standards and apply them to real-world data center design, controls integration, commissioning, operations, maintenance, operational readiness, and emergency response.</li><li>Excellent technical writing, documentation, reporting, communication, and presentation skills.</li><li>Ability to work effectively with clients, contractors, commissioning authorities, consultants, operations teams, and multidisciplinary project stakeholders.</li><li>Strong critical thinking, problem-solving, controls troubleshooting, organization, time management, technical leadership, and stakeholder management skills.</li><li>Willingness to travel domestically and internationally as required.</li></ul><p><br></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in Controls Engineering, Electrical Engineering, Mechanical Engineering, Automation Engineering, Computer Engineering, or a related engineering discipline.</li><li>Minimum 10 years of controls engineering, automation, commissioning, operations, mission-critical engineering, or related technical experience.</li><li>Minimum 5 years of direct experience in mission-critical or data center environments.</li><li>Experience in one or more of the following areas: data center controls design, controls commissioning, critical facility operations, mission-critical engineering, or building automation and controls integration.</li><li>Strong understanding of mission-critical controls architecture and automation systems supporting data centers.</li><li>Demonstrated experience developing, reviewing, editing, or validating SOPs, EOPs, MOPs, and Sequences of Operation.</li><li>Strong understanding of critical environment operational practices, including change management, permit-to-work systems, lockout/tagout, alarm management, controls change control, OT cybersecurity awareness, risk assessments, incident response, root cause analysis, preventive maintenance, reliability-centered maintenance, and continuous improvement practices.</li><li>Working knowledge of mission-critical industry standards, codes, and operational best practices, including ASHRAE, NFPA, ISO, IEC, Uptime Institute Tier Standards, TIA-942, BICSI, applicable international building, fire, energy, and local authority requirements.</li><li>Ability to interpret engineering standards and apply them to real-world data center design, controls integration, commissioning, operations, maintenance, operational readiness, and emergency response.</li><li>Excellent technical writing, documentation, reporting, communication, and presentation skills.</li><li>Ability to work effectively with clients, contractors, commissioning authorities, consultants, operations teams, and multidisciplinary project stakeholders.</li><li>Strong critical thinking, problem-solving, controls troubleshooting, organization, time management, technical leadership, and stakeholder management skills.</li><li>Willingness to travel domestically and internationally as required.</li><li>Direct experience supporting hyperscale data centers such as AWS, Google, Microsoft, Meta, Oracle, or similar environments.</li><li>Experience supporting colocation providers such as QTS, Equinix, Digital Realty, Compass Datacenters, Vantage, Aligned, STACK Infrastructure, CyrusOne, or similar operators.</li><li>Direct experience supporting mission-critical facilities in Saudi Arabia or the broader GCC region.</li><li>Experience with major controls platforms such as Siemens, Schneider Electric, Johnson Controls, Honeywell, Delta Controls, Rockwell Automation, ABB, or similar systems.</li><li>Professional Engineer license, Certified Automation Professional certification, or equivalent professional certification.</li><li>Experience serving as a Commissioning Authority, Owner s Engineer, or Owner s Representative.</li><li>Experience supporting operational readiness, commissioning, quality assurance, facility operations, technical consulting, or client advisory programs in mission-critical environments.</li></ul><p></p></section>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International’s founders established a simple yet powerful formula:</p><br><p>Approach each client engagement as a&nbsp;<strong>partnership</strong>, create an environment that attracts the&nbsp;<strong>most talented professionals</strong>&nbsp;and allows them to flourish, and regulate&nbsp;<strong>growth</strong>&nbsp;to maintain&nbsp;<strong>excellence</strong>&nbsp;in our service standards.</p><br><br><p>If you are interested in a long and rewarding career working with high-profile clients on some of the most challenging projects in the world, then Decima is where you belong. At Decima, you will be able to explore incredible growth and professional development opportunities.</p><br><p>We are looking for a driven and capable <strong>Controls Engineer / Controls Operations Subject Matter Expert</strong> to support mission-critical data center projects in KSA. This role will provide technical expertise across controls design review, commissioning, operational readiness, facility operations, and controls integration for complex data center environments.</p><br><p>The ideal candidate has strong direct data center experience and a deep understanding of building automation systems, building management systems, electrical power monitoring systems, SCADA, PLC-based control systems, HMI, and industrial control systems supporting Tier III and Tier IV facilities. The candidate should be capable of reviewing control systems for operability, maintainability, reliability, cybersecurity, resiliency, and alignment with client operational standards.</p><br><p>This is a hands-on, client-facing technical role focused on control system performance, operational risk, automation strategy, procedure development, commissioning support, and operational readiness. The role requires strong technical writing, communication, and stakeholder management skills, including the ability to develop, review, and validate Standard Operating Procedures, Emergency Operating Procedures, Methods of Procedure, and Sequences of Operation.</p><br><p><strong>RESPONSIBILITIES</strong></p><br><ul><li>Provide technical expertise for mission-critical controls and automation systems, including BAS, BMS, EPMS, SCADA, PLC-based control systems, HMI, data acquisition and monitoring platforms, networked control systems, integrated alarm and notification systems, generator and UPS control systems, chiller plant automation, and mechanical and electrical systems integration.</li><li>Review controls system architecture, design documentation, commissioning reports, point-to-point verification, functional performance testing, and integrated systems testing documentation for operability, maintainability, reliability, cybersecurity, resiliency, and alignment with client operational standards.</li><li>Participate in design reviews, constructability reviews, controls integration reviews, commissioning reviews, operational readiness assessments, technical workshops, tabletop reviews, and project meetings.</li><li>Evaluate control system performance, operational risk, system redundancy, alarm philosophy, fail-safe strategies, control sequences, software upgrades, system migrations, and controls optimization initiatives.</li><li>Develop, review, edit, and validate Standard Operating Procedures, Emergency Operating Procedures, Methods of Procedure, and Sequences of Operation in alignment with client standards and industry best practices.</li><li>Verify controls-related switching procedures, alarm response procedures, operational sequences, alarm functionality, and proper integration between mechanical, electrical, and controls systems.</li><li>Support facility operations teams during commissioning, startup, live operations, change management, and operational governance activities.</li><li>Develop and improve preventive and predictive maintenance strategies for automation and control systems.</li><li>Support commissioning and operational acceptance by verifying that control systems operate in accordance with design intent, sequence requirements, and client reliability objectives.</li><li>Prepare and review clear, technically accurate documentation, including engineering reports, risk assessments, controls narratives, sequence of operations documentation, operating procedures, and technical evaluations.</li><li>Serve as a trusted technical advisor to clients and coordinate with multidisciplinary engineering, commissioning, construction, operations, contractor, and stakeholder teams.</li></ul><p><strong>QUALIFICATIONS</strong></p><br><p><strong>Required qualifications:</strong></p><br><ul><li>Bachelor’s degree in Controls Engineering, Electrical Engineering, Mechanical Engineering, Automation Engineering, Computer Engineering, or a related engineering discipline.</li><li>Minimum <strong>10 years </strong>of controls engineering, automation, commissioning, operations, mission-critical engineering, or related technical experience.</li><li>Minimum <strong>5 years</strong> of direct experience in mission-critical or data center environments.</li><li>Experience in one or more of the following areas: data center controls design, controls commissioning, critical facility operations, mission-critical engineering, or building automation and controls integration.</li><li>Strong understanding of mission-critical controls architecture and automation systems supporting data centers.</li><li>Demonstrated experience developing, reviewing, editing, or validating SOPs, EOPs, MOPs, and Sequences of Operation.</li><li>Strong understanding of critical environment operational practices, including change management, permit-to-work systems, lockout/tagout, alarm management, controls change control, OT cybersecurity awareness, risk assessments, incident response, root cause analysis, preventive maintenance, reliability-centered maintenance, and continuous improvement practices.</li><li>Working knowledge of mission-critical industry standards, codes, and operational best practices, including ASHRAE, NFPA, ISO, IEC, Uptime Institute Tier Standards, TIA-942, BICSI, applicable international building, fire, energy, and local authority requirements.</li><li>Ability to interpret engineering standards and apply them to real-world data center design, controls integration, commissioning, operations, maintenance, operational readiness, and emergency response.</li><li>Excellent technical writing, documentation, reporting, communication, and presentation skills.</li><li>Ability to work effectively with clients, contractors, commissioning authorities, consultants, operations teams, and multidisciplinary project stakeholders.</li><li>Strong critical thinking, problem-solving, controls troubleshooting, organization, time management, technical leadership, and stakeholder management skills.</li><li>Willingness to travel domestically and internationally as required.</li></ul><p><strong>Preferred qualifications:</strong></p><br><ul><li>Direct experience supporting hyperscale data centers such as AWS, Google, Microsoft, Meta, Oracle, or similar environments.</li><li>Experience supporting colocation providers such as QTS, Equinix, Digital Realty, Compass Datacenters, Vantage, Aligned, STACK Infrastructure, CyrusOne, or similar operators.</li><li>Direct experience supporting mission-critical facilities in Saudi Arabia or the broader GCC region.</li><li>Experience with major controls platforms such as Siemens, Schneider Electric, Johnson Controls, Honeywell, Delta Controls, Rockwell Automation, ABB, or similar systems.</li><li>Professional Engineer license, Certified Automation Professional certification, or equivalent professional certification.</li><li>Experience serving as a Commissioning Authority, Owner’s Engineer, or Owner’s Representative.</li><li>Experience supporting operational readiness, commissioning, quality assurance, facility operations, technical consulting, or client advisory programs in mission-critical environments.</li></ul><p><strong>POSITION DETAILS</strong></p><br><ul><li><strong>Location (On-site):</strong> Kingdom of Saudi Arabia</li><li><strong>Position:</strong> Controls Engineer / Controls Operations Subject Matter Expert</li><li><strong>Position Classification: </strong>Project-Based</li></ul><p><strong>Please note:&nbsp;</strong>This position is part of our anticipated expansion in&nbsp;<strong>KSA</strong>. While we are excited about the opportunities this role will offer, the position is not currently active and is associated with the planned launch of our operations in the region. By applying, you acknowledge that this is a future opportunity and not an offer of immediate employment. We appreciate your interest and encourage you to express your intent to be considered once the role becomes available.</p><br><br><p>Decima International is an Equal Opportunity Employer that is committed to the safety and well-being of all. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Confidential
Saudi - Riyadh
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong >2. POSITION SUMMARY</strong></p><p>The Chief Compliance Officer (CCO) is a senior executive role responsible for establishing, overseeing, and continuously enhancing the compliance framework of the Saudi entity in accordance with the regulatory requirements of the Capital Markets Authority (CMA) of the Kingdom of Saudi Arabia. The CCO will play a pivotal role during the CMA licensing phase and serve as the primary point of contact between the organization and the CMA. This is a rare opportunity to build a compliance function from the ground up within a highly experienced international brokerage that brings significant global best practice, technology, and institutional knowledge to the Saudi market backed by the credibility and track record of 46 years of regulated operations in Hong Kong.</p><p><strong>3. KEY DUTIES & RESPONSIBILITIES</strong></p><p><strong>3.1 CMA Licensing & Regulatory Affairs</strong></p><ul><li>Lead and manage all compliance-related workstreams in support of the organization s CMA license application, including preparation, review, and submission of all required regulatory documentation.</li><li>Serve as the designated compliance contact and primary liaison with the Capital Markets Authority (CMA) throughout the licensing process and on an ongoing basis post-licensing.</li><li>Ensure the organization meets all CMA conditions precedent, fit and proper requirements, and ongoing regulatory obligations under the Capital Market Law and its implementing regulations, including the Securities Business Regulations.</li><li>Support the establishment of the Saudi entity s legal, operational, and governance infrastructure in a manner consistent with CMA requirements, drawing on the parent organization’s international brokerage experience while ensuring full local regulatory compliance.</li><li>Monitor and respond to CMA circulars, directives, and regulatory updates, ensuring timely assessment and implementation within the organization.</li><li>Prepare and submit all periodic regulatory reports, notifications, disclosures, and filings to the CMA as required under the applicable regulatory framework.</li></ul><p><strong>3.2 Compliance Framework & Policies</strong></p><ul><li>Design, implement, and maintain a comprehensive compliance management framework for the Saudi entity, aligned with CMA regulations, the Capital Market Law, and applicable Saudi laws, while leveraging the parent organization2019s international brokerage compliance standards and best practices.</li><li>Develop, review, and update compliance policies, procedures, and manuals covering all activities of the Saudi retail brokerage operation, ensuring they remain current, effective, and consistent with CMA requirements.</li><li>Establish and oversee a compliance monitoring and testing program to proactively identify, assess, and remediate compliance risks across retail client-facing and back-office functions.</li><li>Develop and maintain a robust Anti-Money Laundering (AML), Know Your Customer (KYC), and Customer Due Diligence (CDD) compliance program in line with CMA/SAMA requirements and FATF standards, with particular attention to onboarding Saudi retail clients.</li><li>Implement and oversee a conflicts of interest policy, insider trading prevention program, market conduct standards, and suitability/appropriateness frameworks applicable to a retail securities dealing business.</li><li>Ensure compliance with the CMA2019s client asset protection and segregation requirements applicable to a securities dealing license.</li><li>Establish and oversee a compliance monitoring and testing program to proactively identify, assess, and remediate compliance risks.</li></ul><p><strong>3.3 Risk Management & Internal Controls</strong></p><ul><li>Identify, assess, and prioritize compliance risks across business lines, products, and operational functions, and develop risk mitigation strategies.</li><li>Collaborate with the internal audit function to ensure alignment between compliance monitoring and audit activities.</li><li>Oversee the compliance aspects of new product approvals, client onboarding, and business initiatives.</li><li>Maintain and test the organization’s Business Continuity and Compliance Contingency Plans.</li><li>Ensure controls are in place to prevent breaches of regulatory obligations, including data protection, information barriers, and client asset protection requirements.</li></ul><p><strong>3.4 Governance & Board Reporting</strong></p><ul><li>Report directly and regularly to the Board of Directors and/or the Board Audit & Compliance Committee on the state of compliance, material breaches, and regulatory developments.</li><li>Prepare and present comprehensive compliance reports, dashboards, and risk assessments to senior management and the Board.</li><li>Advise the Board and executive management on regulatory and compliance implications of strategic decisions and business plans.</li><li>Maintain and update the compliance risk register, escalating material issues to the Board promptly.</li><li>Ensure proper record-keeping and documentation of all compliance activities, regulatory correspondence, and board decisions.</li></ul><p><strong>3.5 Training, Culture & Awareness</strong></p><ul><li>Develop and deliver a compliance training and awareness program for all staff, tailored to roles and responsibilities.</li><li>Foster a culture of compliance and ethical conduct throughout the organization, embedding compliance into day-to-day business operations.</li><li>Advise and guide business units and employees on compliance matters, providing practical guidance on regulatory requirements.</li><li>Oversee the organization’s whistleblowing framework, ensuring confidentiality and proper investigation of reported concerns.</li></ul><p><strong>3.6 Investigations & Breach Management</strong></p><ul><li>Investigate potential compliance breaches, suspicious activities, and regulatory violations, and manage the remediation process.</li><li>Report material breaches and regulatory incidents to the CMA within the timeframes prescribed by regulation.</li><li>Maintain a breach register and ensure corrective actions are tracked and completed.</li><li>Manage relationships with external legal counsel and compliance advisors as necessary.</li></ul><p><strong>4. QUALIFICATIONS & REQUIREMENTS</strong></p><p><strong>4.1 Nationality & Regulatory Requirements</strong></p><ul><li>Must be approved or eligible for approval by the CMA as the designated Chief Compliance Officer.</li></ul><p><strong>4.2 Education</strong></p><ul><li>Bachelor s degree (minimum) in Finance, Law, Business Administration, Economics, or a closely related field from a recognized university.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Must be approved or eligible for approval by the CMA as the designated Chief Compliance Officer.</li><li>Bachelor s degree (minimum) in Finance, Law, Business Administration, Economics, or a closely related field from a recognized university.</li><li>CME 1</li><li>CME 2</li><li>Minimum of 8 10 years of progressive experience in compliance, legal, or regulatory affairs within the financial services or capital markets sector.</li><li>Minimum of 5 years of direct experience in a compliance role within a CMA-regulated or equivalent GCC/MENA capital markets or brokerage entity.</li><li>Demonstrated experience navigating the CMA regulatory framework, including dealing with the CMA on licensing applications, inspection, and enforcement matters.</li><li>Hands-on experience establishing or managing compliance frameworks for a retail securities brokerage or dealing business, including client onboarding, AML/KYC, and suitability programs.</li><li>Experience supporting or leading a regulatory license application (CMA or equivalent) is a significant advantage.</li><li>Exposure to cross-border brokerage operations or international financial institutions entering the Saudi or GCC market is highly desirable.</li><li>Prior experience in a Head of Compliance or CCO capacity is strongly preferred.</li><li>Comprehensive knowledge of the Capital Market Law, CMA regulations, and relevant Saudi and international regulatory standards (IOSCO, FATF, Basel III, etc.).</li><li>Strong Arabic and English language skills (written and verbal); bilingual proficiency is essential.</li><li>A solid understanding of Hong Kong / Greater China s financial culture would be considered highly advantageous.</li><li>Excellent interpersonal, presentation, and stakeholder engagement skills.</li><li>High ethical standards, sound judgment, and the ability to act with independence and integrity.</li><li>Proven ability to build and lead a compliance function from an early stage, including managing the extensive foundational work required during the pre-launch and licensing phases.</li><li>Analytical mindset with the ability to interpret complex regulations and translate them into practical, actionable policies.</li><li>Proficiency in compliance technology tools, reporting systems, and risk management platforms.</li><li>Additional certifications considered highly advantageous: CAMS (Certified Anti-Money Laundering Specialist) strongly preferred given the retail brokerage client onboarding requirements.</li></ul><p></p></section>
Saudi
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Overview</b><br><p>Leads the development and application of a mature/dynamic customer plan detailing critical insights and new business opportunities aligned to customer priorities. Leads efforts to share Microsoft and partner strategies across other segments of the customer's account and ensure customer success in the acquisition, implementation, and consumption of Microsoft's and partner's services and solutions. Connects appropriate internal executives and partners to build strategic relationships, leveraging deep knowledge of customer business and ecosystem (e.g., customers, competitors, partners). Provides thought leadership and strategic co-innovation ideas. Proactively defines and executes governance model to ensure mapping across seniority levels. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Anticipates market changes to drive new industry-relevant cloud solutions to customers. Proactively explores and uncovers technologies and confirms customer interest.</p><br><br><br><b>Responsibilities</b><br>Account Management<br>Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem. Influences relevant (internal and external) stakeholders and resources to drive change on behalf of the customer and to enhance team capabilities, improve Microsoft offerings, and adapt Microsoft's messaging to the assigned account.<br><br>Leads the development and application of a mature/dynamic customer plan detailing critical insights and new business opportunities aligned to customer priorities. Leads and coordinates a diverse and high-performing team and key stakeholders (e.g., industry experts) on plan execution (e.g., prioritization, delegation) and drives accountability to deliver on account plans and grow the account. Anticipates future needs and provides long-term strategic insight to customers as a trusted partner.<br><br>Orchestrates the execution of strategies for the assigned account to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. Leads, challenges, and inspires team to focus on top priorities and challenges to drive business case. Leverages deep industry expertise to anticipate industry direction, ecosystem, and transformation.<br><br>Proactively expands strategic network of key internal and external partners and decision makers, including vertical industry partners, to ensure execution of core tasks and account transactions and to provide a comprehensive account management experience. Leads regular meetings for strategic accounts with relevant partners. Influences transformation for partners to build innovative solutions.<br><br>Leads efforts with key internal and external partners including vertical industry partners with business and technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, customizable account plans to grow sales and partner impact, leveraging deep relationships, broad influence, and in-depth industry expertise. Leads efforts to share Microsoft and partner strategies across other segments of the customer's account and ensure customer success in the acquisition, implementation, and consumption of Microsoft's and partner's services and solutions. Collaborates across organization and partners in discussions to impact the broader ecosystem (e.g., passing legislation).<br><br><br>Competitive Knowledge<br>Partners with internal industry experts to strengthen knowledge of the industry (e.g., emerging trends, forecasting long-term developments, influencers), competitors (e.g., AWS, Salesforce) customer business priorities (e.g., challenges, competitive landscape) and leverages in-depth knowledge of Microsoft's offerings (e.g., product landscape, solutions, strategy to address customers' needs) to provide thought leadership and mentor the account management team on ways to gain deeper industry knowledge that ultimately addresses customer needs. Proactively explores and uncovers technologies and confirms customer interest.<br><br><br>Customer Engagement<br>Proactively owns and elevates a transformative customer stakeholder engagement strategy to foster customer trust and brand growth and loyalty. Sets organizational tone for building and maintaining long-term strategic customer relationships and for driving larger impact for the customer. Proactively defines and executes governance model to ensure mapping across seniority levels.<br><br>Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, and strategies and industry insights, competition, market competitive trends, and the customers' customers. Guides internal colleagues on ways to develop deeper customer knowledge. Anticipates customers' needs to deliver new insights on customers' business strategies. Articulates need to address customer's business needs (both internally and to the customer). Identifies and pursues opportunities to optimize offerings and delivers solutions into overall long-term business strategy. Anticipates new potential market opportunities for the customer, leveraging deep industry expertise.<br><br><br>Sales Excellence<br>Leverages understanding of customer business and engages Microsoft decision makers to drive customer's strategy, goals, and optimization. Engages and influences decision makers of the account (e.g., C-level, high-impact customers) on Microsoft's vision, strategy, and value, and positions Microsoft to increase customer's budget allocated to Microsoft, tailor solutions that satisfy customers' Key Performance Indicators (KPIs). Translates features into business outcomes that accelerate the customer's digital presence.<br><br>Earns and maintains status as a thought leader and trusted advisor to the assigned account's C-level business decision makers by bringing innovative ideas, leveraging deep industry expertise, and bringing together the customer's customers. Mobilizes and mentors the account management team and relevant stakeholders with deep industry expertise to expand the partnership with decision makers of the assigned account. Leverages best-in-class sales and communication strategies and tools to anticipate business needs and identify new opportunities. Builds new relationships to create new opportunities and expand relationships within the customer.<br><br>Owns the development of the digital transformation business strategy for the assigned account that is based on customer's expected outcomes and Microsoft's added innovative value, and opens doors to new opportunities grounded in deep understanding of industry trends, customer needs, and final consumer perspectives. Anticipates market changes to drive new industry-relevant cloud solutions to customers. Brings greater ecosystem together with the customer to discuss how to enrich customer's value to their customers.<br><br>Uses business cases to develop and present compelling value proposition presentations and specialized business plans for customers that showcase Microsoft's products and solutions to connect decision makers in the account to the broader Microsoft solutions, provide thought leadership to guide others on tailoring presentations, and generate new opportunities. Advocates internally to promote the relevance of Microsoft's expertise for the customer.<br><br>Orchestrates the creation of long-term strategies aimed at building a level of loyalty that would be hard for competitors to overcome. Anticipates issues/risks on customer satisfaction, determines the root cause of problems, removes blockers, and establishes recovery action plan to improve customer's overall experience. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy. Enables customers to provide feedback directly to executives to help transform account space by establishing open communication channels for feedback, providing executive sponsorship, and providing direction to others to ensure customer feedback is addressed through One<br>Microsoft approach.<br><br>Creates and qualifies new opportunities by identifying highly strategic opportunities (e.g., very large, long-term, high-impact) within accounts and guiding the customer on how to best identify new opportunities, leveraging deep customer and industry relationships and consultative selling skills. Drives new business opportunities across the team by creating a partner ecosystem, and empowers team members to find new opportunities by acting as a role model and by setting a clear vision and energy for the team to drive towards.<br><br><br>Strategic Thinking<br>Engages in strategic discussions by discussing ideas to transform customer business models to better serve their own customers, increase profitability and market share, and transform the ecosystem. Promotes and implements a more holistic digital approach between Microsoft and the customer.<br><br>Leverages Microsoft sales strategies to articulate Microsoft's and partners' point of view and creates deep connections with decision makers through multiple levels of the customers' organization to drive purchase decisions and increase interaction and participation, leveraging relevant tools and resources (e.g., LinkedIn). Leverages relationships in ecosystem to address highly complex political blockers and drive execution for the customer.<br><br>Leverages unique, strategic industry-focused business insights and opportunities to create long-term, competitive advantage for the customer. Provides thought leadership and strategic co-innovation ideas.<br><br><br><br><br><b>Qualifications</b><br>Required/minimum qualifications<br>Bachelor's Degree AND 12+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 11+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR 15+ years experience in working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.<br>8+ years experience making recommendations to and/or collaborating with mid-to-senior level executives.<br>10+ years experience closing large, complex agreements/deals.<br>Additional or preferred qualifications<br>Bachelor's Degree AND 15+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND 13+ years experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR equivalent experience.<br><br><br> <br><p>This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.</p><br><br><br><p>Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about <b><u>requesting accommodations.</u></b></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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