Head Pastry Jobs in Saudi
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<p>The Senior Project Manager will act as the key, day to day client interface, ensuring that client objectives are met and that projects are delivered to time and cost targets and the appropriate quality, sustainability and safety standards. We are looking for an enthusiastic self-motivated individual who has excellent written and verbal communication skills and who wants to make a difference to the Project Management division.</p><p><b><br></b></p><p><b>Key responsibilities</b></p><ul><li>Develop and manage a suite of governance, communication and management control systems for the proper conduct and assured delivery of the client s essential services and works.</li><li>Review the organization structures of the parties and recommend alignment measures.</li><li>Monitor overall team performance and initiate any required safety or performance improvement measures and methodologies.</li><li>Monitor and audit compliance with the requirements of the management systems and report as required.</li><li>Continually identify any project risks, actively assign and manage mitigations as appropriate.</li><li>Initiate and conduct weekly technical and progress meetings relating to the services and works.</li><li>Manage any client stage gateway reviews and attainment of conditions precedent to such approvals.</li><li>Manage the attainment of design stage deliverables to schedule and quality that may be concurrent with any fast-track works package procurements and associated permitting and approvals requirements.</li><li>Attend the site(s) as often as required to review HSSE, logistics and progress against the programme.</li><li>Produce formal reports on project progress measured against the baseline and milestone dates and agreed project-wide KPI s.</li><li>Prepare weekly, monthly and ad-hoc reports on project progress for the Employer s representative, prepare and conduct presentations as required.</li><li>Manage and administer the relevant contracts affording appropriate protection of the client s interests.</li><li>Manage the timely issuance of company invoices and receipts against the agreed contract.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Essential</p><ul><li>Degree in engineering, construction management or an equivalent technical qualification</li><li>Minimum 10 - 15 years Project Management experience</li><li>Minimum 5 years experience of working in the Middle East</li></ul><p>Desirable</p><ul><li>Recognised Project Management Qualification</li><li>Membership or chartership of a recognised professional industry body, such as RICS/CIOB</li></ul>
Job Title : Country Product Manager <br>Job Description:<br>Responsibilities:<br>• Be responsible for product lines development in KSA market.• Design efficient and effective 4P plan to achieve organization’s long-term objectives• Plan & propose annual/quarterly product plan to management with roadmap for execution• Drive the organization’s product & sales strategy through operational execution in coordination with Asus sales team, authorized distributors, resellers & system integration partners• Plan, own & execute the annual/quarterly product goals from a P&L perspective• End-to-end management of product & supply chain dynamics in coordination with cross-functional teams in the region, territory & HQ• End-to-end management of product, pricing & supply chain to achieve quarterly/annual business goals• Support end-user & channel sales team with product information, pricing & supply chain alignment. This includes planning, forecasting, ordering, resource allocation & internal reporting• Develop strong relationships with end-customer contacts at executive level to gain insight into their business imperatives and IT drivers enabling development of a strategy to sell Asus products & solutions (Notebooks, AiO, Desktops & Chromebooks)• Ensure organized interaction with end-customer & channel on Asus product roadmaps. Organize regular product trainings for internal team, channel partners & customers• Effectively engage and build cooperative relationships with System Integrators, Distributors, Resellers & Asus Service Partners• Present weekly/monthly sales progress over regular reviews with BDM & Regional Head• Track competitor product/pricing to develop competition map & Asus strategy to stay ahead• Explore new end-customer leads provided by inside sales team to assess account potential & map them to propose appropriate products/solutions• Be pro-active in regularly collecting market information to assess the demand & arrive at quarterly/monthly ordering forecast on the global supply chain system<br>Qualifications :• Bachelors degree or equivalent• Good command of English – spoken & written. Knowing Arabic is preferred• Understanding of local IT market with 3 -5 years sales related working experience in the IT business either from a vendor or distributor•Proactive, outgoing and goal-oriented.•Strong execution.•Fluent communication in English is required.<br>Area : Riyadh , Saudi Arabia<br>Disclaimer:When you submit your information to Linked In, your information will be collected, processed, and used by Linked In. Linked In will share your information to ASUS for job recruitment purpose.
Job Description: Regional Sales Head – Middle East Position Details:<br>Position Title Regional Sales Head – Middle East<br>Department Sales & Business Development<br>Location Kingdom of Saudi Arabia (KSA) – On-site<br>Reporting ToVP – Pinnacle (India HQ)<br>Direct Reports Deputy Sales Head – ME & India | On-site KSA Sales & Operations Team<br>Employment Type Full-Time | Senior Leadership<br>Experience Required15+ Years (significant KSA & United Arab Emirates experience mandatory)<br>Preferred Profile Around 40 Years<br>Nationality India<br>Industry Engineering, Construction & Infrastructure<br>Reporting & Team Structure The Regional Sales Head – Middle East is the most senior Pinnacle leader in the region. He reports directly to the VP at India HQ and carries full ownership of the Middle East's revenue, client relationships, market presence, and team performance. Two direct reporting lines sit under him:Deputy Sales Head – ME & India (India-based, managing the India BD team) On-site KSA Sales & Operations Team<br>Organization Structure:<br>VP – Pinnacle | India HQ⬇Regional Sales Head – Middle East (This Role – KSA Based | On-site)⬇⬇Deputy Sales Head – ME & India India-based | Manages India BD Team On-site KSA Sales & Operations Team KSA-based | Managed Directly by this Role<br>About the Role Pinnacle is seeking a seasoned, on-ground Regional Sales Head to own and grow our Middle East business, headquartered in the Kingdom of Saudi Arabia. This is the most senior regional role in Pinnacle's Middle East structure, carrying full accountability for KSA and United Arab Emirates sales, on-site team leadership, client ownership, and market presence. This is explicitly a field-first, relationship-driven leadership role. The right candidate will be someone who thrives on being in the market—travelling across KSA and United Arab Emirates, meeting clients and prospects in person, staying ahead of new project opportunities across the Kingdom, and building Pinnacle's brand as the go-to partner in the region.<br>Desk-bound executives need not apply. The Regional Sales Head will directly manage the on-site KSA team and provide strategic direction to the Deputy Sales Head in India, who manages the India-based BD team. Together, both functions form a coordinated, two-geography sales engine for the Middle East.<br>Key Responsibilities1. Regional Sales Leadership Own and drive the end-to-end sales strategy for the Middle East region, with primary focus on KSA and secondary coverage of United Arab Emirates. Set regional revenue targets in alignment with the VP and be fully accountable for achieving and exceeding them quarter on quarter. Identify, pursue, and close new business opportunities across construction, infrastructure, EPC, and engineering services sectors in KSA. Build and continuously leverage an active, senior-level network with developers, main contractors, government bodies, and Vision 2030-linked entities across the Kingdom. Lead all major bid, proposal, and commercial negotiation activities for the Middle East region—from opportunity identification through to contract signature. Maintain a healthy and structured sales pipeline; ensure opportunities are qualified, tracked, and progressed systematically.<br>2. On-ground Market Presence & Travel Travel extensively and regularly across KSA to meet clients, prospects, consultants, and project stakeholders in person—this is a field-first, not desk-first role. Conduct structured in-person meetings with decision-makers, procurement heads, and project owners across the region. Maintain a deep, current, and proactive understanding of new and upcoming projects across the Kingdom, including:NEOMDiriyah Red Sea Qiddiya Vision 2030 programmes Private sector developments Government-led infrastructure initiatives Convert market intelligence into actionable business opportunities early in the project lifecycle. Actively position and promote Pinnacle's brand, capabilities, and service portfolio across the Middle East. Attend and participate in major industry events, exhibitions, trade shows, and networking forums in KSA. Track competitor activity, pricing trends, market shifts, and regulatory developments across KSA and relay actionable intelligence to the India BD team and VP.<br>3. Client Relationship Management Serve as the senior-most client relationship owner for all major KSA accounts. Ensure consistently high levels of client satisfaction, retention, and account growth. Conduct regular client review meetings—in person wherever possible. Proactively identify and act on upsell and cross-sell opportunities within the existing client portfolio. Handle senior-level client escalations decisively and effectively. Build Pinnacle's reputation as a trusted, long-term partner across the region's key accounts.<br>4. On-site KSA Team Management Directly manage, lead, and motivate the on-site KSA Sales and Operations Team on a day-to-day basis. Set clear individual targets and KPIs for each team member. Conduct regular performance reviews and provide ongoing coaching and feedback. Build team capability by identifying skill gaps and supporting development. Ensure the on-site team is well coordinated with active project delivery teams. Drive a high-performance, client-first culture across the KSA team. Manage team scheduling and coverage to ensure key client sites and accounts receive the appropriate level of attention and support.<br>5. Oversight of India BD Function Provide strategic direction and priorities to the Deputy Sales Head – Middle East & India. Ensure the India BD team's activities are aligned with regional sales objectives and client requirements, including:Proposal preparation Lead generation Market research Bid documentation Pricing inputs Capability statements Review and approve key BD outputs before client submission. Conduct regular weekly pipeline reviews, strategy briefings, and priority alignment meetings. Provide timely market intelligence, client feedback, and project updates from the field.<br>6. Reporting & Governance Report directly to the VP at India HQ with regular updates on:Regional pipeline status Revenue performance Client health Market developments Team performance Maintain accurate sales reporting, revenue forecasting, and CRM records. Ensure compliance with:KSA labour laws Saudization (Nitaqat) requirements Applicable regulatory frameworks Coordinate with India HR and visa teams for employee deployment to KSA project sites. Manage the regional operational budget and proactively flag risks, variances, and opportunities.<br>Qualifications & Experience Bachelor's degree in Engineering, Business Administration, or a related field. MBA strongly preferred. Minimum 15 years of professional experience. Significant on-ground experience in KSA (mandatory and subject to verification). Proven B2B sales and business development track record within construction, infrastructure, EPC, or engineering services. Experience managing both on-site and remote sales teams across multiple locations. Strong, active, and verifiable senior-level network within KSA's construction, contracting, and government project ecosystem. Demonstrated success in owning regional P&L and delivering revenue growth. Strong understanding of:KSA commercial practices Procurement processes Saudization policies Regulatory environment Around 40 years old, bringing a balance of leadership maturity, commercial acumen, credibility, and energy.<br>Key Skills & Competencies Sales & Commercial Regional Sales Strategy & Execution End-to-End Bid & Proposal Leadership Contract Negotiation & Deal Closure Regional P&L Ownership Pipeline Management & CRM Discipline Market Intelligence & Competitor Tracking Leadership & Regional Management Multi-location Team Leadership Senior Client Relationship Management KSA Market Expertise Cross-functional Coordination (India HQ) Brand Positioning & Stakeholder Engagement Arabic Communication (strongly preferred)<br>Language Requirements English Full professional proficiency (mandatory) Arabic Conversational or professional proficiency (strongly preferred) given the KSA client environment.<br>Pinnacle is an equal opportunity employer. We strongly encourage applications from professionals with established, on-ground KSA market experience.
Key Responsibilities:1. Board Affairs & Corporate Secretariat:Meeting Management: Plan, organize, and manage all Board of Directors and Board Committee meetings (e.g., Audit, Risk, Nomination & Remuneration Committees). Board Packs & Agendas: Prepare and distribute comprehensive meeting agendas, board packs, and presentations in a timely manner. Minutes & Resolutions: Draft accurate Minutes of Meetings (MoM) and record official Board resolutions. Action Tracking: Follow up with executive management to ensure the execution of Board directives and action items. Advisory: Advise the Board and Executive Management on corporate governance best practices, regulatory requirements, and their legal duties. Board Evaluation & Onboarding: Facilitate the annual Board performance evaluation process and manage the induction/onboarding of new Board members.2. Corporate Governance:Framework Development: Develop, maintain, and enhance the Corporate Governance framework, ensuring alignment with local regulations and international best practices. Delegation of Authority (DOA): Maintain and update the Delegation of Authority matrix, ensuring it is properly implemented across all departments. Policy Management: Oversee the drafting, reviewing, and updating of corporate policies, charters, and codes of conduct.3. Risk Management:ERM Implementation: Develop and oversee the Enterprise Risk Management (ERM) strategy and framework. Risk Assessment: Facilitate risk identification, assessment, and mitigation processes across all business units. Risk Registers: Maintain the corporate Risk Register and report on key risk indicators (KRIs) to the Risk Committee and the Board. Business Continuity: Support the development and testing of Business Continuity Plans (BCP) and Disaster Recovery strategies.4. Compliance:Regulatory Compliance: Ensure the organization complies with all applicable local and international laws, industry regulations, and licensing requirements. Monitoring & Auditing: Conduct internal compliance reviews and work closely with Internal/External Auditors to address findings. Reporting: Prepare and submit statutory reports to regulatory bodies (e.g., Capital Market Authority, Central Bank, Ministry of Commerce) as required. Whistleblowing & Ethics: Manage the corporate whistleblowing channels and investigate compliance breaches or ethical violations. Qualifications & Experience:Education: Bachelor’s degree in Law, Business Administration, Finance, or a related field. (Master’s degree or MBA is highly preferred). Experience: Minimum of 8–10 years of experience in Corporate Governance, Risk Management, Compliance, or Legal affairs, with at least 3+ years in a Board-facing or Corporate Secretary role. Certifications: Professional certifications such as Certified Corporate Governance Professional (CCGP), Certified Risk Manager (CRM), Certified Compliance Professional (CCP), or Corporate Secretary Certification are highly desirable.
<h3 >About Majid Al Futtaim</h3>
<p >Majid Al Futtaim Holding is a prominent developer and operator of shopping malls, retail, communities, and entertainment venues across the Middle East, North Africa, and Central Asia. With a workforce exceeding 43,000 employees and operations spanning 18 countries, the company manages a portfolio of well-known brands including Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, and Vox Cinemas.</p> <h3 >The Role of District Manager (Carrefour)</h3>
<p >Majid Al Futtaim is seeking a <strong >District Manager</strong> for its Carrefour operations in Riyadh, Saudi Arabia. This full-time role is central to driving the continuous improvement of store performance within the assigned district, aligning with senior management directives and overall organizational objectives.</p> <h3 >Core Responsibilities</h3>
<p >The District Manager is responsible for monitoring and analyzing store performance, proposing strategic improvement actions, and overseeing their effective implementation. This position also involves coordinating various internal functions to foster synergy and ensure alignment with the company's overarching strategy.</p> <h3 >Key Accountabilities</h3>
<ul >
<li >Ensure the proper conservation, utilization, and profitability of store assets within the country.</li>
<li >Conduct regular store visits to assigned locations.</li>
<li >Support the development of national retail concepts and oversee their consistent application.</li>
<li >Ensure the implementation of MAF Retail corporate policies and compliance with all relevant laws and regulations in the operating country.</li>
<li >Oversee the application of the product assortment structure and maintain high standards of product presentation.</li>
<li >Provide support for new projects across all phases and coordinate functional synergies.</li>
<li >Ensure the promotional image is consistently maintained for all assigned stores.</li>
<li >Contribute to the performance management process by assisting with objective setting, monitoring performance, providing constructive feedback, and offering inputs to senior management.</li>
<li >Identify training needs and collaborate with the Human Capital department to facilitate necessary training requirements.</li>
</ul> <h3 >Experience Requirements</h3>
<p >Candidates for this <strong >full-time</strong> position should possess between <strong >5 to 10 years</strong> of relevant professional experience, demonstrating a strong background in retail operations management.</p> <h3 >Application Information</h3>
<p >We invite qualified candidates to apply for this role in Riyadh, Saudi Arabia.</p>
<h3 >About the Role</h3>
<p >Modern Advanced Construction Solutions (MAC) is seeking an <strong >Elevators Field Operations Manager</strong> to join their team in Al Khobar. This full-time role is central to directing technical field teams, managing installation schedules, and overseeing maintenance routines for vertical transportation systems. The successful candidate will be responsible for ensuring efficient service delivery, enforcing strict safety protocols, and maintaining high customer satisfaction across all operations.</p> <h3 >Key Responsibilities</h3>
<p >The Elevators Field Operations Manager will oversee all aspects of field operations, ensuring compliance and operational excellence. Core responsibilities include:</p>
<ul >
<li >Enforcing regulatory codes, performing safety audits, and conducting on-site risk checks to maintain a secure working environment.</li>
<li >Supervising field mechanics, adjusters, and service leaders, providing guidance and support to ensure team effectiveness.</li>
<li >Overseeing daily startup and wrap-up meetings, monitoring installation milestones, and managing modernization workflows.</li>
<li >Monitoring Key Performance Indicators (KPIs) related to productivity, budget control, and service reliability to drive continuous improvement.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<p >Candidates for this position must demonstrate a strong technical background and relevant experience in the field of elevators and escalators. The essential requirements are:</p>
<ul >
<li >A Bachelor's Degree in Mechanical or Electrical Engineering.</li>
<li >Between 5 to 10 years of professional experience in a related field operations management role.</li>
</ul> <h3 >Operational Focus</h3>
<p >This role demands a focus on operational efficiency and adherence to industry standards. The manager will be instrumental in optimizing field processes, ensuring that all vertical transportation systems are installed, maintained, and modernized to the highest quality and safety specifications. The position requires a proactive approach to problem-solving and team leadership.</p> <h3 >About Modern Advanced Construction Solutions (MAC)</h3>
<p >Modern Advanced Construction Solutions (MAC) is a company dedicated to delivering comprehensive construction solutions. This role specifically contributes to their vertical transportation division, focusing on elevators and escalators. MAC is committed to operational excellence and customer satisfaction in all its projects.</p> <h3 >Application Process</h3>
<p >Interested candidates who meet the specified qualifications are encouraged to apply for this full-time position in Al Khobar.</p>
On behalf of our client, a reputable international corporate and investment bank regulated by SAMA based in Riyadh, we are looking for a Head of Compliance (VP level) to join their established team.<br>The successful candidate will hold the following qualities:<br>5 + years of experience in Compliance leading function ideally at Head/ VP level Previous experience with SAMA and knowledge of SAMA regulatory framework - SAMA approuval will be required Previous experience in international bank in KSA is a plus Fluency in English, Arabic Experience with corporate / investment banking as an advantage Experience and willingness to work and manage a small team<br>The bank offers challenging long term career opportunity and competitive remuneration. With growing exposure to international markets, this institution is looking for a seasoned professional with strong knowledge of SAMA rules and regulations.<br>Please note that only candidates with relevant experience are considered and that this role is part of “SAUDIZATION PROGRAMM”.
On behalf of our client, a reputable international corporate and investment bank regulated by SAMA based in Riyadh, we are looking for a Head of Compliance (VP level) to join their established team.<br>The successful candidate will hold the following qualities:<br>5 + years of experience in Compliance leading function ideally at Head/ VP level Previous experience with SAMA and knowledge of SAMA regulatory framework - SAMA approuval will be required Previous experience in international bank in KSA is a plus Fluency in English, Arabic Experience with corporate / investment banking as an advantage Experience and willingness to work and manage a small team<br>The bank offers challenging long term career opportunity and competitive remuneration. With growing exposure to international markets, this institution is looking for a seasoned professional with strong knowledge of SAMA rules and regulations.<br>Please note that only candidates with relevant experience are considered and that this role is part of “SAUDIZATION PROGRAMM”.
On behalf of our client, a reputable international corporate and investment bank regulated by SAMA based in Riyadh, we are looking for a Head of Compliance (VP level) to join their established team.<br>The successful candidate will hold the following qualities:<br>5 + years of experience in Compliance leading function ideally at Head/ VP level Previous experience with SAMA and knowledge of SAMA regulatory framework - SAMA approuval will be required Previous experience in international bank in KSA is a plus Fluency in English, Arabic Experience with corporate / investment banking as an advantage Experience and willingness to work and manage a small team<br>The bank offers challenging long term career opportunity and competitive remuneration. With growing exposure to international markets, this institution is looking for a seasoned professional with strong knowledge of SAMA rules and regulations.<br>Please note that only candidates with relevant experience are considered and that this role is part of “SAUDIZATION PROGRAMM”.
<p>The Assistant Manager is responsible for the overall operation and performance of the restaurant, ensuring exceptional guest experiences, efficient daily operations, strong team performance, and achievement of financial and service objectives. The role leads the restaurant team by example, ensuring that Mantis/Accor service standards, brand values, food safety requirements, and property policies are consistently maintained.</p><p><strong>DUTIES & RESPONSIBILITIES</strong></p><p><strong>Operations & Guest Experience</strong></p><ul><li>Manage the day-to-day operation of the restaurant, ensuring smooth and efficient service across all meal periods.</li><li>Maintain a strong presence on the restaurant floor and actively engage with guests.</li><li>Ensure consistently high standards of service, presentation, cleanliness, and overall guest experience.</li><li>Handle guest feedback and complaints professionally and ensure appropriate follow-up and service recovery.</li><li>Coordinate closely with the Kitchen and other operational departments to ensure seamless service.</li><li>Ensure restaurant opening and closing procedures are properly completed.</li><li>Monitor reservations, table allocation, guest flow, and restaurant capacity to maximize efficiency and guest satisfaction.</li><li>Ensure all equipment, furniture, operating supplies, and restaurant facilities are maintained in excellent condition.</li></ul><p><strong>Leadership & People Management</strong></p><ul><li>Lead, motivate, coach, and develop the restaurant team to deliver exceptional service.</li><li>Conduct daily briefings and ensure team members are updated on hotel activities, promotions, VIPs, menu changes, and operational priorities.</li><li>Prepare and manage duty rosters according to business requirements while maintaining appropriate staffing levels.</li><li>Monitor attendance, punctuality, grooming, and performance of team members.</li><li>Conduct regular performance discussions, coaching, and on-the-job training.</li><li>Support the recruitment, onboarding, training, and development of restaurant colleagues.</li><li>Promote teamwork, accountability, engagement, and a positive working environment.</li><li>Work closely with People & Culture on employee relations, performance management, training, and development matters.</li></ul><p><strong>Financial & Commercial Performance</strong></p><ul><li>Support the achievement of restaurant revenue, profitability, and departmental targets.</li><li>Monitor daily revenue, covers, average spend, and other key performance indicators.</li><li>Identify opportunities to increase revenue through upselling, promotions, and effective menu knowledge.</li><li>Control operating expenses, payroll costs, wastage, breakage, and consumption of supplies.</li><li>Participate in inventory management and ensure proper control of restaurant operating equipment and supplies.</li><li>Support the preparation and monitoring of departmental budgets and forecasts.</li></ul><p><strong>Quality, Hygiene & Compliance</strong></p><ul><li>Ensure compliance with food safety, hygiene, HACCP, health and safety, and municipality requirements.</li><li>Maintain Mantis/Accor brand and service standards throughout the restaurant.</li><li>Ensure all team members follow established SOPs and departmental policies.</li><li>Conduct regular operational checks and take corrective action where required.</li><li>Ensure all required documentation, checklists, reports, and records are accurately maintained.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Food & Beverage Management, or a related field.</li><li>Minimum 3 5 years of Food & Beverage experience in a hotel or hospitality environment.</li><li>At least 1 2 years in a managerial role.</li><li>Luxury or upscale hospitality experience is preferred.</li><li>Pre-opening experience is an advantage.</li></ul>
<h2 class="h5">Job description</h2>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span> <br> Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit careers.dhl.com <br> </span></p><br><br><p><span>Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and become a Certified International Specialist!</span></p><br><br><br><br><br><p><strong><span>Overall Role Purpose </span></strong></p><br><br><br><p><span>Reporting to the Direct Sales Manager, you will be responsible for the revenue generation of the geographically assigned sales territory (portfolio). You will be expected to develop, service, retain our existing customers as well as acquire new business opportunities.</span></p><br><br><br><p><strong><span>Your Tasks:</span></strong></p><br><br><p><span><span>·</span></span><span>Act as an ambassador for DHL at all times and attend to customer needs in a professional, friendly and courteous manner</span></p><br><br><p><span><span>·</span></span><span>Ensure that a high level of professional rapport is developed and maintained with all customers</span></p><br><br><p><span><span>·</span></span><span>Follow up on all customer enquiries and direct customer to the correct DHL department where further information is required</span></p><br><br><p><span><span>·</span></span><span>Maintain a regular call cycle to existing DHL Customers to build strong, multi-level relationships within the company to maintain existing DHL sales revenue as customers continue to trade</span></p><br><br><p><span><span>·</span></span><span>Probe, question and understand completely the customers’ needs and requirements to understand where DHL’s service offering can add value to the customers’ business</span></p><br><br><p><span><span>·</span></span><span>Identify potential and negotiate and persuade accordingly existing customers to maximize their use of DHL’s services to generate additional sales revenue from existing customers, in a profitable manner.</span></p><br><br><p><span><span>·</span></span><span>Liaise with every department that is responsible for customers</span></p><br><br><p><span><span>·</span></span><span>Source and action new business leads and persuade potential customers to utilize the DHL services to generate additional (sales) profitable revenue from new customers</span></p><br><br><p><span><span>·</span></span><span>Monitor credit issues and liaise with Customer Accounting Department and be aware of issues with no payment and take action where necessary to ensure Outstanding money is collected</span></p><br><br><p><span><span>·</span></span><span>Update and maintain call details on COMET, ensure appropriate IBS forms</span></p><br><br><p><span><span>·</span></span><span>are updated so that all information is accessible for future reference and monitoring</span></p><br><br><p><span><span>·</span></span><span>Take ownership of service failures and ensure the correct person resolves the issue so that all customer complaints and problems are handled quickly and efficiently</span></p><br><br><p><span><span>·</span></span><span>Analyze figures and reports and spot trends and identify issues and take appropriate action where necessary to maximize revenue by addressing issues</span></p><br><br><br><br><p><strong><span>Your Profile:</span></strong></p><br><br><ul><li><span>Key capabilities: Problem Solving, Customer Orientation, Planning and Organizing, Decision Making, Results Orientation, Teamwork, Accountability, Communication Skills, Self-Management and Attention to Detail.</span></li><li><span>Excellent verbal communication skills and interpersonal style</span></li><li><span>Excellent personal presentation, grooming and hygiene</span></li><li><span>Excellent organizational skills, including ability to priorities workload</span></li><li><span>Ability to effectively contribute as a team member as part of a busy team</span></li><li><span>Proven ability to work under pressure in a fast paced, time sensitive environment</span></li><li><span>Demonstrated ability to use initiative/judgement to solve job related issues</span></li><li><span>Telephone / Sales experience in a multi-national company with customer interface experience essential.</span></li><li><span>1 to 2 years of DHL experience (if transferred within)</span></li><li><span>Good command of English language; Arabic an advantage.</span></li><li><span>Excellent PC skills (MS Word & Excel)</span></li><li><span>Numerically literate</span></li><li><span>Thorough knowledge of DHL products, services, shipments, rates, discounts and competitor services.</span></li><li><span>Professional Telephone Behavior</span></li><li><span>Customer Services attitude (controlled temperament)</span></li><li><span>Dedicated, Hardworking and Enthusiastic</span></li><li><span>Flexible and prepared to work long hours</span></li><li><span>Reliable</span></li></ul><br><p><strong><span>Our Offer:</span></strong></p><br><br><p><span><span>·</span></span><span>Strong career support in an international environment.</span></p><br><br><p><span><span>·</span></span><span>Great culture and colleagues.</span></p><br><br><p><span><span>·</span></span><span>Multifarious benefit programm.</span></p><br><br><br><p><span>Do you see a personal challenge in these versatile and responsible tasks? Then apply now!</span></p><br><br><br><p><strong><span>We look forward to receiving your application!</span></strong></p><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Role Purpose:To set strategic actions for activating and operating the company’s analytics data platform and data management functions in order to ensure the delivery of a robust, scalable, and secure analytics data infrastructure while achieving compliance with data management regulations and best practices within the set KPIs, agreed budgets, and adopted policies and procedures.<br>Nationality: Saudia Arabian<br>KEY ACCOUNTABILITIES & ACTIVITIES <br>Strategic Leadership Support data management director in the development of vision, goals, and roadmap for the data management and Analytics data platform departments. Foster a culture of innovation, collaboration, and continuous improvement within managed teams. Ensure effective resource allocation, workload balancing, and prioritization across teams to derive the directorate strategic agenda Act as a bridge between technical teams and business stakeholders to ensure data platform and data management strategic initiatives deliver measurable business value in reference to organizational goal. Provide strategic oversight and governance for the end-to-end management of the PMO office established to implement Saudi government data management regulations (e.g., SDAIA, NDMO, NCA) across the enterprise. Steer the implementation of Saudi government data regulations and controls across all data management and governance domains, ensuring adherence to SDAIA, NDMO, and NCA standards. Stay abreast of evolving data regulations and ensure the organization’s data management practices remain compliant and future-ready. Oversee the discovery and back-end requirements planning processes for analytics use-cases that can be supported using the data platform Lead the development of strategic initiatives and roadmaps for the continuous improvement of the enterprise data management domain, ensuring alignment with organizational goals.<br>Planning & Strategy Contribute to the design and implementation of the department’s strategy and roadmap by providing function specific inputs Establish and implement the function’s operational plans in support of the department’s overall strategic plan and KPIs<br>Budget Participate in Department annual budgeting cycle and process Contribute to utilizing Department’s budget effectively, and report accurately on progress made and challenges encountered Investigate and propose implementing strategies that result in positive financial impact for SANS and mitigate financial and operational risks<br>Operational Leadership Lead, mentor, and develop a range of engineering roles including Data engineers, Analytics solutions software developers, Analytics solutions architects, infrastructure and network engineers and data management operations specialists. Ensure department on-the-job training, mentoring and coaching programs are executed successfully Provide direction, prioritize tasks, assign and delegate responsibility and monitor the workflow with assigned sections team leads. Promote a high-performance working environment embracing SANS’s values Ensure regular performance reviews and coaching is provided to development team leads and teams members. Ensure training programs is facilitated with HR directorate and external parties to elevate department employees competencies and skills. Work with supervisors to define career ladders for all managed engineering roles under the data platform and data management teams, ensuring clarity on expectations and growth opportunities Compile and share department productivity reports and projects pipeline state to director and c-suite stakeholders. Recruit, onboard, and retain top talent for the department. Address conflicts or performance issues promptly and constructively, ensuring a positive and productive work environment. Prioritize the needs of the team, removing obstacles and providing the support they need to succeed.<br>C-Suite Communication Generate and present regular reports on data platform and data management initiatives to senior leadership. Build strong relationships with cross-functional operational managers to ensure alignment and collaboration on strategic data platform and data management initiatives. Educate managerial stakeholders on data platform and data management stack best practices and utility. Advocate for the value of analytics and data management solutions and secure buy-in for new initiatives and investments. Manage leadership expectations and ensure timely delivery of data platform and data management projects.<br>Bespoke Analytics solutions development management Provide guidance to Analytics solutions developers team leads to deliver high quality data products that adheres to best practices. Champion the development and implementation of software development frameworks and operating model modules and planning interfaces. Work with c-suite and executives to identify strategic data products needs. Regularly engage with leadership and managerial stakeholders to gather feedback and validate that deployed analytics solutions meet their needs Monitor value metrics encompassing the full cycle of envisaged and developed Analytics solutions Conduct regular team health checks or surveys to identify areas for improvement in team dynamics and morale Continuously identify strategic opportunities for analytics solutions where value can be added to the operational business domain. Work with reporting sections team leads to ensure analytics solutions are scalable, reliable, and aligned with business needs. Develop strategy and roadmap for analytics solutions custom software while ensuring that defined path is consistent with the enterprise and directorate vision.<br>Engineering management Oversee the implementation of agile methodologies and project management frameworks to streamline reporting team operations and improve delivery timelines. Provide strategic direction for the Data platform’s architecture, ensuring it is scalable, secure, cost-effective, and compliant with governance standards Collaborate with enterprise architecture leaders to align engineering efforts with broader enterprise technology strategies. Guide the development of the enterprise data management technology stack Conduct regular system reviews to identify bottlenecks, inefficiencies, and areas for improvement in the data platform and analytics solutions architecture Establish and enforce engineering best practices, including Dev Ops, CI/CD pipelines, version control, code reviews, and testing protocols, across data platform engineering and development teams. Monitor project progress, identify risks, and implement mitigation strategies to ensure on-time and high-quality delivery of analytics projects. Develop and execute a strategy to manage technical debt, prioritizing refactoring, documentation, and process improvements across data platform engineering and development teams.<br>Innovation and continuous improvement Stay informed about emerging technologies, tools, and methodologies in data engineering and management. Support Piloting and implement new tools and techniques to enhance team productivity and solution quality. Encourage experimentation and innovation within the teams to solve business challenges creatively. Benchmark analytics practices against industry standards and implement improvements as needed. Promote knowledge sharing and cross-team collaboration to foster a learning environment. Organize regular knowledge-sharing sessions, hackathons, or innovation days to encourage creativity and skill development. Provide access to training, conferences, and certifications to help team members stay ahead of industry trends.<br>Policies, Processes and Procedures Propose improvements to Department’s policies, and ensure the implementation of procedures and controls across all areas of activity so that all relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results Monitor day-to-day activities to ensure compliance with stipulated policies and procedures Stimulate subordinates and contribute to the identification of opportunities for continuous improvement of systems and processes taking into account leading practices, changes in business environment, cost reduction and productivity improvement.<br>People Management Manage, guide and assist direct reports to perform their functional operations in accordance with set policies and procedures Participate in identifying and recruiting key talent for Department Promote a high-performance working environment embracing SANS’s values<br>QUALIFICATIONS / REQUIREMENTS Bachelor’s Degree in Computer Engineering, Computer science, Cybersecurity, Information Technology or equivalent is required. Minimum 9 years of experience in a similar technology role, with at least 4 years of experience in a managerial position. Referenced hands-on experience: team lead or unit manager/supervisor managing people in a technology or data engineering context or Data platform implementation projects or operations.hands on experience with popular Saa S services for database, developer and analytics (GCP, AWS or Azure), and task management tools (JIRA, Microsoft Azure Dev OPS boards). Strong grasp on Dev Ops CICD, version controlling, Git, observability and telemetry practices, tooling and concepts, and Agile frameworks, and data modeling, warehousing, big data technologies, and cloud computing. Practical exposure to the following distributed storage systems: HDFS, HBase, Apache Ozone, APACHE SOLR.
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong><span>Divisional Product Development Manager (Premier Foods)</span></strong></p><br><br>
<br>
<p><strong><span>The Company </span></strong></p><br><br>
<br>
<p><span>Founded in 1977, Almarai Company is the world’s largest vertically integrated dairy company and the largest food and beverage manufacturing and distribution company in MENA. Headquartered in Riyadh, Almarai Company is ranked as the number one FMCG Brand in the MENA region and the market leader in all its categories across GCC, Egypt, and Jordan.</span></p><br><br>
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<p><span>Over five decades of sustainable growth, Almarai has consistently provided nutritious and healthy products to consumers of all ages, driven by its core principle: “Quality you can trust.”</span></p><br><br>
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<p><span>Almarai has expanded its product range to include, in addition to dairy products, juices and beverages, baked goods, poultry, infant formula, dates, fish and seafood, and bottled water, under more than 20 brands such as Almarai, L’usine, 7DAYS, ALYOUM, Nuralac, Farm’s Select, Ice Leaf, Almira, Seama, Oska, IVAL, Almarai Pro, Premier Chef, Bakemart, and others. </span></p><br><br>
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<p><span>Almarai currently employs over 46,000 Quality Makers, across the GCC, Egypt & Jordan. In 2025, Almarai reported net income of SAR 2.4 billion on sales of SAR 22 billion.</span></p><br><br>
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<p><span>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</span></p><br><br>
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<p><strong><span>The Opportunity</span></strong></p><br><br>
<br>
<p><span>The </span><strong><span>Divisional Product Development Manager</span></strong><span> (Premier Foods) will lead the end</span><span>‑</span><span>to</span><span>‑</span><span>end development of new products and the enhancement of existing lines. You will ensure projects are executed to the highest standards — delivering quality, innovation, and commercial success. </span></p><br><br>
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<p><span>He will be responsible for driving new product development from concept to commercialization. You will create innovative formulations, explore new ingredients and technologies, and ensure that every product meets Almarai’s standards of quality, safety, and excellence.</span></p><br><br>
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<p><span>He will collaborate cross</span><span>‑</span><span>functionally with Manufacturing, Quality, Engineering, Supply Planning, Sales, Marketing and other key teams to bring new product concepts to market efficiently and effectively.</span></p><br><br>
<br>
<p><strong><span>Qualifications:</span></strong></p><br><br>
<ul>
<li><span>Bachelor’s Degree in Food Science, Microbiology, Meat Science, Animal Science, Chemistry, or a closely related field.</span></li>
<li><span>Additional certifications in HACCP or quality systems are advantageous</span></li>
<li><span>At least 15 years progressive experience in product development within protein industry </span></li>
<li><span>Strong mastery of protein science, processing, marination, ingredient functionality, and added-value meat products formulation.</span></li>
<li><span>Technical proficiency across multiple product categories and complex production environments.</span></li>
<li><span>Proven experience applying scientific research principles, conducting data analysis, and solving technical challenges.</span></li>
<li><span>Demonstrated success launching new meat / protein products and bringing concepts to market.</span></li>
<li><span>Familiarity with food industry regulations and compliance requirements.</span></li>
</ul>
<br>
<p><span>If you are passionate about driving initiatives, optimizing processes, and making a strong impact in a fast-paced food manufacturing environment, we encourage you to apply.</span></p><br><br>
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<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
???????? HEAD CHEF / SOUS CHEF | CATERING & PRE-OPENING<br>We are looking for an experienced Head Chef/ Sous Chef with a strong background in Catering, Pre-Opening Projects, and Kitchen Layout & Planning.<br>The ideal candidate should have proven experience in:<br>• High-volume catering, events & banqueting operations• Pre-opening kitchens and setting up culinary operations from the ground up• Kitchen layout, workflow, equipment planning and operational setup• Menu implementation, recipe standardization & food costing• Kitchen team recruitment, training & leadership• SOP development and kitchen systems• HACCP, food safety, hygiene & quality control• Purchasing, inventory, yield & waste management• Managing production while maintaining consistency, quality and efficiency<br>We are looking for a hands-on culinary leader who can take responsibility from the planning stage through to daily operations and lead a kitchen team to a high professional standard.<br>Catering + Pre-Opening + Kitchen Planning experience is highly preferred.<br>???? Location: Jeddah, Saudi Arabia ???? Position: Head Chef / Sous Chef???? Start Date: immediately <br>Apply here:https://forms.monday.com/forms/a608f47b0c9a849bacecea203e1e6f6d?r=euc1<br>#Head Chef #Sous Chef #Catering #Pre Opening #Kitchen Layout #Chef Jobs #Hospitality Jobs #Culinary Jobs #Hiring
<p>Dear Candidates, Greetings from Smart Resourcing International ! We are pleased to announce an excellent overseas opportunity for the position of Head of IT with one of our reputed clients in Jeddah, Saudi Arabia . Position: Head of IT Location: Jeddah, Saudi Arabia Experience: 15+ Years Age: 4348 Years Salary: SAR 33,000 36,000 + Benefits Required Expertise: Artificial Intelligence (AI) Digital Transformation Technology Transformation Automation Data & Analytics Enterprise IT Leadership Strategic Technology Management If you have the required experience and are looking for an exciting leadership opportunity in Saudi Arabia, we invite you to apply. Please send your updated CV to EMAIL_ADDRESS or contact us at PHONE_NUMBER for more information. We look forward to hearing from you. Best Regards, Smart Resourcing International Third Floor, 1, Taimoor Nagar, New Friends Colony New Delhi PHONE_NUMBER EMAIL_ADDRESS PHONE_NUMBER</p><p><strong>Desired Candidate Profile</strong></p><p>Position: Head of IT Location: Jeddah, Saudi Arabia Experience: 15+ Years Age: 4348 Years Salary: SAR 33,000 36,000 + Benefits Required Expertise: Artificial Intelligence (AI) Digital Transformation Technology Transformation Automation Data & Analytics Enterprise IT Leadership Strategic Technology Management</p>
<h3 >About Almarai and the Opportunity</h3>
<p >Almarai, headquartered in the Kingdom of Saudi Arabia, is recognized as the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Ranked as the <strong >#1 FMCG Brand in the MENA region</strong>, Almarai leads its categories across the GCC, employing over 46,000 professionals across the GCC, Egypt, and Jordan. This full-time Team Manager role is based in Makkah, King Abdullah Economic City, or Rabigh, offering an opportunity to contribute to the group's growth plans.</p> <h3 >Role Overview</h3>
<p >The Team Manager will lead a self-directing, multi-functional team responsible for the manufacturing and packaging of infant formula products. This position focuses on ensuring adherence to internal and regulatory standards while continuously improving production efficiencies within a safe operational environment.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Collaborate with the departmental management team to achieve business goals and contribute to strategy development and implementation.</li>
<li >Plan and execute plant run times to effectively meet the master production schedule.</li>
<li >Direct labor resources to ensure required manning levels are maintained across production areas.</li>
<li >Ensure regulatory, quality, and hygiene standards are upheld within the department, completing all necessary documentation.</li>
<li >Assist in managing departmental health and safety compliance and implementing corrective actions.</li>
<li >Facilitate problem-solving sessions to address and resolve production issues.</li>
<li >Manage staff training needs and performance within the designated area of responsibility.</li>
</ul> <h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor’s degree in Dairy / Food Technology or a related field.</li>
<li >A minimum of <strong >2 years of experience at a supervisory level</strong>, reporting to a plant manager.</li>
<li >Experience in operating fully automated Seafood plants.</li>
</ul> <h3 >Work Environment</h3>
<p >This full-time position is available in Makkah, King Abdullah Economic City, and Rabigh. The role involves working within a dynamic multinational team dedicated to furthering growth plans for the group, driven by an aggressive expansion program and acquisitions in new vertical markets.</p> <h3 >Compensation and Benefits</h3>
<p >Almarai offers a competitive salary and benefits package for the selected candidate.</p>
<p>Position : Plant Head - Stainless Steel (SS) Division - KSA Location : Key Industrial Area of Saudi Arabia The Plant Head of the Stainless Steel (SS) Division leads the production function and ensures effective supervision at all manufacturing stages for SS pipes and tubes. This role drives operational excellence across high-tech production facilities while collaborating with cross-functional teams to align procurement, technical sales, and plant safety.</p><p>Key Responsibilities:</p><p>Production & Operations Management</p><ul><li>Lead the end-to-end manufacturing process of the Stainless Steel Pipe & Tube Division.</li><li>Supervise and optimize operations for specialized production equipment, including Cold Pilger Mills, Cold Drawing Benches, Induction Bright Annealing, and Online Eddy Current Testing.</li><li>Ensure stringent quality control and effective supervision at all stages of manufacturing.</li></ul><p>Cross-Functional Collaboration</p><ul><li>Provide technical expertise and assistance to the Marketing and Sales teams on complex engineering aspects.</li><li>Advise the Purchase and Planning functions on raw material specifications and procurement strategy.</li><li>Align production schedules with market demands and material availability.</li></ul><p>Continuous Improvement & Workforce Development</p><ul><li>Implement continuous improvement methodologies across the production floor.</li><li>Train and mentor engineering staff on problem-solving tools, specifically Root Cause Analysis (RCA).</li><li>Foster a culture of safety, efficiency, and high performance.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Required Profile & Qualifications:</h2><ul><li><b>Education Degree:</b> Bachelors Degree (B.E. / B.Tech) in Mechanical Engineering from a recognized and reputable institute.</li><li><b>Experience Duration:</b> 15 to 20 years of hands-on, progressive experience in the manufacturing sector.</li><li><b>Core Expertise:</b> Deep, practical knowledge of manufacturing Cold Finished Seamless tubes .</li><li><b>Technical Skills & Material Exposure</b></li><ul><li><b>Material Knowledge:</b> Preferred expertise handling advanced materials, including: Austenitic, Ferritic, Super-Ferritic, and Super-Austenitic stainless steels. Duplex and Super Duplex alloys. Titanium.</li><li><b>Systems:</b> Hands-on exposure to working within an SAP ERP environment is highly preferred.</li></ul></ul>
We’re Hiring: Head of Commercial Legal Contracts Location: Riyadh, Saudi Arabia Job Type: Full-Time<br>About Reef Holding:Reef Holding continues to expand its retail and commercial operations across Saudi Arabia and beyond. We are currently seeking an experienced and commercially minded Head of Commercial Legal Contracts to lead the Group’s commercial contracts function and ensure strong legal protection across business transactions and strategic partnerships.<br>About the Role:As the Head of Commercial Legal Contracts, you will lead and manage all commercial contracting activities across the Group, including drafting, reviewing, negotiating, and managing local and international contracts and agreements. You will play a key role in protecting the Group’s legal interests, managing contractual risks, and supporting business growth through effective legal guidance.<br>Key Responsibilities:Commercial Contracts Management:Lead the preparation, drafting, and review of commercial contracts and agreements Review and negotiate contracts with suppliers, partners, investors, and other stakeholders Oversee franchise, distribution, and agency agreements Provide legal advice on commercial transactions and investment activities<br>Qualifications:Bachelor’s degree in Law; Master’s degree is preferred8–10 years of relevant experience in commercial contracts, corporate legal affairs, or a related field Strong experience in commercial contracts, franchising, distribution, and agency agreements<br>Skills & Competencies:Strong contract drafting and legal review capabilities Excellent legal negotiation and stakeholder management skills Strong ability to identify and assess contractual legal risks In-depth knowledge of laws and regulations related to commercial contracts, franchising, distribution, and agency agreements Strong leadership skills with the ability to manage and develop a commercial contracts team Excellent analytical, communication, and problem-solving skills
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p> </p>
<p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> </p>
<p> <strong>Supporting Management of Front Desk Team </strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</p>
<p> Ensures employee recognition is taking place on all shifts.</p>
<p> Establishes and maintains open, collaborative relationships with employees.</p>
<p> </p>
<p> <strong>Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals</strong> </p>
<p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p>
<p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p>
<p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p>
<p> Strives to improve service performance.</p>
<p> Collaborates with the Front Office Manager on ways to continually improve departmental service.</p>
<p> Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</p>
<p> Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> </p>
<p> <strong>Ensuring Exceptional Customer Service </strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Sets a positive example for guest relations.</p>
<p> Displays outstanding hospitality skills.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p>
<p> Provides feedback to employees based on observation of service behaviors.</p>
<p> Handles guest problems and complaints effectively.</p>
<p> Interacts with guests to obtain feedback on product quality and service levels.</p>
<p> </p>
<p> <strong>Managing Projects and Policies</strong> </p>
<p> Implements the customer recognition/service program, communicating and ensuring the process.</p>
<p> Ensures compliance with all Front Office policies, standards and procedures.</p>
<p> Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p>
<p> </p>
<p> </p>
<p> <strong>Additional Responsibilities </strong> </p>
<p> Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</p>
<p> Analyzes information and evaluating results to choose the best solution and solve problems.</p>
<p> Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</p>
<p> Functions in place of the Front Office Manager in his/her absence.</p>
<p> Communicates critical information from pre- and post-convention meetings to the Front Office staff.</p>
<p> Participates in department meetings.</p>
<p> </p>
</div>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><span><strong>From Land to Sea – Active Experiences in Nature’s Purest Form </strong></span></p><br><br>
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<p><span><strong>Red Sea Sports s Entertainment (RSSE) </strong>is a dedicated subsidiary of <strong>Red Sea Global (RSG)</strong>, responsible for designing and delivering outstanding land and marine experiences at <strong>The Red Sea destination</strong>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <strong>Galaxea</strong>, adventure activities via <strong>Akun</strong>, and leisure experiences delivered by <strong>WAMA</strong>.RSSE plays a key strategic role in the partnership between <strong>Red Sea Global </strong>and the <strong>Saudi Olympic s Paralympic Committee</strong>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <strong>Saudi Vision 2030</strong>, supporting the Kingdom’s ambition to become a global leader in regenerative tourism.</span></p><br><br>
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<p><span><strong><span>Job Purpose</span></strong></span></p><br><br>
<ul>
<li><span>The Head Technician is a site-based role responsible for ensuring the operational readiness, safety, and reliability of all dive-related equipment across the assigned asset(s). The role oversees the day-to-day management, inspection, servicing, repair, and recordkeeping of dive equipment, ensuring all assets function as intended and are maintained in line with manufacturer recommendations, local regulations, company standards, and operational requirements.</span></li>
</ul>
<br>
<p><span><strong><span>Job Responsibilities</span></strong></span></p><br><br>
<br>
<p><span><strong><span>General</span></strong></span></p><br><br>
<ul>
<li><span>Report to the Manager – Dive Operation and ensure all dive-related equipment is safe, serviceable, and operating as intended.</span></li>
<li><span>Lead the day-to-day technical management of diving equipment, including inspection, testing, servicing, troubleshooting, and repairs.</span></li>
<li><span>Support the planning and development of equipment requirements for current and future dive center assets.</span></li>
<li><span>Provide technical support to other dive center locations, as required, to maintain consistent equipment standards across assets.</span></li>
<li><span>Work flexibly across site-based, remote, and office environments in line with operational needs.</span></li>
</ul>
<br>
<p><span><strong><span>Establishment of Dive Center: Pre-Opening</span></strong></span></p><br><br>
<ul>
<li><span>Support the Manager – Dive Operation in preparing, setting up, and commissioning dive center equipment and related technical components.</span></li>
<li><span>Coordinate with relevant RSG departments during the delivery stage to ensure equipment requirements, operational readiness, and project milestones are achieved.</span></li>
<li><span>Assist in establishing maintenance schedules, inventory controls, spare-parts planning, and technical documentation prior to opening.</span></li>
</ul>
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<p><span><strong><span>Establishment of Dive Center: Post-Opening</span></strong></span></p><br><br>
<ul>
<li><span>Maintain high equipment operating standards, with safety as the first priority at all times.</span></li>
<li><span>Ensure all dive center equipment, maintenance, servicing, and repairs are completed professionally, accurately, and within required timelines.</span></li>
<li><span>Maintain an accurate and up-to-date inventory of all dive-related equipment, tools, spare parts, and technical assets.</span></li>
<li><span>Keep complete and accurate records of inspections, maintenance activities, servicing, repairs, faults, and corrective actions.</span></li>
<li><span>Coordinate with the Dive Center Manager and operational teams to ensure sufficient spare parts and consumables are available for future servicing and repairs.</span></li>
<li><span>Build effective working relationships with managers, colleagues, suppliers, service providers, and operational stakeholders.</span></li>
<li><span>Support the daily running of the dive center by providing technical guidance and ensuring equipment readiness for guests and operational activities.</span></li>
</ul>
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<p><span><strong><span>Policies, Systems, Processes, Procedures, Standards and Reports</span></strong></span></p><br><br>
<ul>
<li><span>Comply with all relevant functional policies, processes, standard operating procedures, manufacturer guidelines, and work instructions to ensure the dive center operates in a safe, controlled, and consistent manner.</span></li>
</ul>
<br>
<p><span><strong><span>Safety, Quality & Environment </span></strong></span></p><br><br>
<ul>
<li><span>Apply safety, quality, and environmental management policies, procedures, and controls to protect employees, guests, and the public; ensure legislative compliance; support high-quality service delivery; and promote responsible environmental practices.</span></li>
</ul>
<br>
<p><span><strong><span>Continuous Improvement</span></strong></span></p><br><br>
<ul>
<li><span>Identify and contribute to continuous improvement opportunities across dive center systems, maintenance processes, equipment practices, cost efficiency, productivity, and alignment with international best practice.</span></li>
</ul>
<br>
<p><span><strong><span>Job Requirements</span></strong></span></p><br><br>
<br>
<br>
<p><span><strong><span>Qualification and Experience</span></strong></span></p><br><br>
<ul>
<li><span>Recognized dive equipment servicing certification, such as PADI Equipment Specialist, PSI-PCI Visual Cylinder Inspector, or manufacturer-approved technician certification for major diving equipment brands.</span></li>
<li><span>Recognized breathing-air compressor technician certification, such as Bauer Compressor Technician, Coltri Compressor Technician, or equivalent certification for high-pressure breathing-air compressor systems.</span></li>
<li><span>Certified or qualified cylinder technician, with knowledge of inspection, testing, handling, and maintenance requirements.</span></li>
<li><span>Proven experience in servicing, maintaining, troubleshooting, and repairing dive equipment, compressors, cylinders, and related technical assets.</span></li>
<li><span>Strong experience in equipment management, inventory control, spare-parts coordination, and maintenance recordkeeping.</span></li>
<li><span>Good knowledge of diving health, safety, quality, and environmental requirements.</span></li>
<li><span>Valid Fit to Dive Medical certification.</span></li>
</ul>
<br>
<p><span><strong><span>Essential Skills</span></strong></span></p><br><br>
<ul>
<li><span>Strong written and spoken English communication skills.</span></li>
<li><span>Clear, confident, and professional communicator with internal and external stakeholders.</span></li>
<li><span>Customer-focused mindset with a positive, proactive, and can-do attitude.</span></li>
<li><span>Flexible and open-minded approach to changing operational environments, priorities, and tasks.</span></li>
<li><span>Self-motivated and able to deliver work accurately within agreed deadlines.</span></li>
<li><span>Able to maintain dive-related equipment in accordance with manufacturer recommendations, local legislation, and company policies.</span></li>
<li><span>Excellent timekeeping, attention to detail, organization, and follow-through.</span></li>
<li><span>Professional, reliable, and proactive, with the ability to act as a positive role model for colleagues.</span></li>
<li><span>Able to work effectively with diverse cultures, nationalities, and multidisciplinary teams.</span></li>
<li><span>Committed to maintaining the highest possible safety standards for guests, employees, and equipment users.</span></li>
<li><span>Able to work in a dive resort environment and comply with professional grooming and presentation standards.</span></li>
<li><span>Able to work independently and as part of a team, exercising sound judgment and discretion.</span></li>
<li><span>Proficient in Microsoft Office and able to maintain accurate maintenance, inventory, and administrative records.</span></li>
<li><span>Able to coordinate equipment maintenance planning, scheduling, documentation, and administration.</span></li>
</ul>
<br>
<p><span><strong><span>Desirable Skills</span></strong></span></p><br><br>
<ul>
<li><span>Ability to communicate in an additional language, preferably Arabic.</span></li>
<li><span>Strong guest experience orientation, particularly within high-end or luxury environments.</span></li>
<li><span>Experience supporting high-end clientele with professionalism and discretion.</span></li>
<li><span>Underwater photography or videography skills.</span></li>
<li><span>Knowledge of marine life identification, including fish, invertebrates, reptiles, and mammals.</span></li>
<li><span>Gas blending knowledge or certification.</span></li>
</ul>
<br>
<br>
<p><span><strong><span>Job Context</span></strong></span></p><br><br>
<ul>
<li><span>The role operates within a high-end dive center environment under Galaxea, supporting safe, reliable, and guest-focused dive operations. The Head Technician is expected to work closely with dive operations, maintenance, suppliers, and cross-functional teams to ensure all technical equipment is ready, compliant, and maintained to the required standard.</span><span>Job Purpose</span></li>
</ul>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>