Foreman Jobs in Saudi

<h3 >About the Role</h3> <p >Massar Business Solutions is seeking a qualified and motivated <strong >SPV General Manager (Operations &amp; Maintenance)</strong> to lead the day-to-day management of a Special Purpose Vehicle (SPV) during its commissioning and subsequent Operations &amp; Maintenance (O&amp;M) phases. This full-time position is based in Saudi Arabia, with a preference for candidates located between Jeddah and Yanbu. The role requires a Saudi National with over 10 years of experience, and the expected joining date is between mid-May and mid-June 2026.</p> <h3 >Role Purpose and Context</h3> <p >The primary purpose of this role is to ensure operational stability, maintain contractual compliance, and coordinate effectively with internal teams, client representatives, and the O&amp;M subcontractor. The SPV is currently in the commissioning stage and transitioning into operations and maintenance. The General Manager will serve as the central coordination point to ensure stable operations, contractual compliance, accurate reporting, and governance discipline.</p> <h3 >Key Responsibilities</h3> <ul > <li >Act as the primary interface between the SPV, client representatives, and internal teams.</li> <li >Oversee the transition from commissioning to steady-state operations.</li> <li >Ensure all readiness plans, procedures, and handover requirements are completed.</li> <li >Direct the O&amp;M subcontractor to meet Key Performance Indicators (KPIs) and service level standards.</li> <li >Manage daily SPV operations, including documentation, governance routines, and reporting.</li> <li >Lead a small internal team, ensuring accountability and timely deliverables.</li> <li >Ensure compliance with contractual, regulatory, and Health, Safety, and Environment (HSE) requirements.</li> <li >Monitor operations, risks, performance issues, and corrective actions.</li> <li >Oversee budget adherence and financial processes in collaboration with the Finance Manager.</li> <li >Manage stakeholder engagement and escalations.</li> <li >Prepare and present periodic performance and financial reports.</li> </ul> <h3 >Qualifications and Requirements</h3> <ul > <li >Over 10 years of relevant professional experience.</li> <li >Saudi National only.</li> <li >Preferably based between Jeddah and Yanbu.</li> </ul> <h3 >Reporting Structure and Interfaces</h3> <p >The SPV General Manager will have direct reports including a Finance Manager and a Document Controller. Key interfaces for this role include client representatives, internal company management, the O&amp;M subcontractor, and other project stakeholders.</p> <h3 >Application Information</h3> <p >This full-time position offers a competitive salary, which will be disclosed during the recruitment process. Candidates are expected to join between mid-May and mid-June 2026.</p>

We are looking for a Retail Sales Supervisor to lead and manage retail sales operations across assigned routes. You will drive target achievement, supervise field teams, and ensure strong market execution and customer coverage.<br><br>Responsibilities<br>Distribute sales targets among sales representatives and monitor achievement. Supervise daily field activities and conduct regular market visits. Set clear routes and ensure full customer coverage. Add new customers and update route lists when required. Review KPIs, sales reports, and monthly performance results. Follow up on vehicle loading, stock levels, and daily settlements. Monitor in store execution, offers, and promotional activities. Report competitor activities, pricing changes, and market trends. Ensure company policies and trade standards are followed. Coach and develop sales representatives to improve performance.<br><br>Qualifications<br>Bachelor’s degree in Business Administration, Marketing, or related field.3–5 years of experience in retail or FMCG sales with supervisory exposure. Very good command of English with strong reporting skills.<br><br>Required Skills<br>Strong leadership and team management skills. Sales target management and KPI tracking ability. Problem solving and decision making skills. Ability to work in the field and manage routes effectively.

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة وسام الاتحاد للمقاولات عن <strong >مشرف موقع إنشائي</strong> للانضمام إلى فريقها في الهفوف، المنطقة الشرقية. يهدف هذا الدور بدوام كامل إلى الإشراف على المواقع الإنشائية لضمان تطبيق القواعد واللوائح الخاصة بالإنشاءات بشكل فعال.</p> <h3 >المهام والمسؤوليات الرئيسية</h3> <ul > <li >مراقبة مدى التزام مواقع الإنشاءات بالقواعد واللوائح المعمول بها.</li> <li >الإبلاغ عن أي مخالفات وتحديد الإجراءات التصحيحية اللازمة.</li> <li >متابعة تنفيذ الإجراءات التصحيحية في المواقع الإنشائية لضمان الامتثال.</li> <li >مراجعة المخططات الأولية والخطط الخاصة بمشاريع الإنشاءات.</li> <li >إصدار تراخيص للمضي قدماً في الأعمال بعد التأكد من الالتزام بالمعايير.</li> <li >فحص الأنظمة المختلفة مثل أجهزة الرفع والنقل والممرات الجانبية المتحركة.</li> <li >التأكد من مطابقة هذه الأنظمة للمواصفات المطلوبة.</li> <li >تطبيق إجراءات السلامة والصحة المهنية في جميع مراحل العمل.</li> </ul> <h3 >المؤهلات والخبرة</h3> <ul > <li >خبرة تتراوح من 0 إلى 1 سنة في مجال الإشراف على المواقع الإنشائية.</li> <li >القدرة على فهم وتطبيق القواعد واللوائح الخاصة بالإنشاءات.</li> </ul> <h3 >متطلبات العمل</h3> <ul > <li >الالتزام بالعمل بدوام كامل.</li> <li >القدرة على العمل في المنطقة الشرقية، الهفوف.</li> </ul> <h3 >نطاق الراتب</h3> <p >سيتم تحديد الراتب بناءً على المؤهلات والخبرة، ولم يتم الكشف عنه في الوقت الحالي.</p> <h3 >التقديم</h3> <p >ندعو المهتمين الذين يستوفون المتطلبات المذكورة أعلاه للتقديم على هذا الدور.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>SAED is currently hiring a Senior Stock Controller&nbsp;on behalf of one of its clients. The successful candidate will join a dynamic organization and contribute to its continued success.</b></p><p>This role is essential for ensuring that our farms receive the necessary spare parts and consumables through central storage in a timely manner. As a Stockman, you will be at the forefront of managing inventory, overseeing the issuance of items used by our farm operations, and maintaining optimal stock levels. You will have the opportunity to work in a collaborative environment that values innovation and teamwork, making a significant impact on our operational efficiency.</p><p>In this position, you will play a critical role in communicating with Central Purchasing, farm management, and accounting teams regarding the receipts, usage, and movements of stock items. This transparency is vital for informed decision-making and supports our commitment to excellence in service delivery. We prioritize your professional growth, offering training and development programs that enhance your skills in inventory management, ensuring you are equipped for future challenges and opportunities in the industry.</p><p>As you advance in this role, you will have the chance to lead initiatives aimed at improving stock control processes and enhancing overall operational performance. Your strategic influence will be essential in aligning inventory management practices with our business goals, contributing to the long-term success of our organization. Join us in shaping the future of agriculture and make a meaningful impact through effective stock management!</p><p><b>Responsibilities:</b></p><ol><li>Oversee the central storage of spare parts and consumables, ensuring timely issuance of items to support farm operations, while utilizing inventory management software to track stock levels accurately.</li><li>Monitor and manage stock levels effectively, informing Central Purchasing and farm management about receipts, usage, and movements of items to maintain optimal inventory control.</li><li>Conduct regular stock audits to ensure accuracy in inventory records, using analytical skills to identify discrepancies and implement corrective actions to rectify any issues.</li><li>Collaborate with procurement teams to forecast stock needs based on farm operations and seasonal demands, ensuring that the right items are available when needed.</li><li>Implement best practices in stock handling and management, training team members to adhere to these standards to minimize waste and enhance efficiency.</li><li>Develop and maintain key performance indicators (KPIs) to monitor stock control effectiveness, analyzing data to drive continuous improvement initiatives across the organization.</li><li>Prepare and present reports on stock levels and movements to management, providing insights that inform strategic decision-making and operational planning.</li><li>Coordinate with the accounts department to ensure accurate financial reporting related to stock usage and inventory valuation, supporting overall business objectives.</li><li>Lead cross-functional projects aimed at enhancing stock control operations, fostering collaboration among teams to drive innovation and efficiency in inventory management.</li></ol> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Proficient in inventory management software and tools, ensuring accurate tracking and reporting of stock levels.</li><li>Strong analytical skills for conducting stock audits and identifying discrepancies in inventory records.</li><li>Excellent communication abilities for collaborating with cross-functional teams and conveying stock-related information effectively.</li><li>Detail-oriented mindset to ensure precision in inventory control processes and minimize errors.</li><li>Knowledge of supply chain management principles to optimize stock levels and improve operational efficiency.</li><li>Leadership skills to train and mentor team members in best practices for stock handling and management.</li><li>Ability to adapt to changing market conditions and adjust inventory strategies accordingly to meet business needs.</li><li>College-level education is desirable to support the technical aspects of stock management.</li><li>An accounting background is beneficial for understanding financial implications of stock control.</li><li>2-3 years of relevant experience in inventory management or a related field is required.</li><li>Computer literacy is essential for effective use of inventory management systems and reporting tools.</li></ul></div>

<h3 >About Lucid Motors</h3> <p >At Lucid, the focus is on creating mobility experiences through innovation to advance the automotive world. The company leverages its proprietary technology and software-defined vehicle architecture to deliver vehicles that combine performance with sustainability, and design with engineering. Lucid achieves this through deep vertical integration, with design, engineering, and production managed in-house across its global offices and manufacturing facilities.</p> <h3 >Role Overview</h3> <p >Lucid Motors-LA is seeking a <strong >Sr. Maintenance Technician General Assembly</strong> to join their team in Saudi Arabia. This full-time position requires 5-10 years of experience and involves leading and coordinating electrical, mechanical, and automation maintenance technicians. The primary objective is to ensure the safe, reliable, and efficient operation of all General Assembly equipment and systems, providing technical leadership across various production areas.</p> <h3 >Team Leadership and Maintenance Coordination</h3> <ul > <li >Lead, assign, and supervise electrical, mechanical, and automation technicians across shifts.</li> <li >Ensure maintenance activities are executed safely, efficiently, and according to priority.</li> <li >Manage shift handovers, workload balancing, and on-call response.</li> <li >Coordinate preventive, corrective, and predictive maintenance activities across all General Assembly assets.</li> <li >Act as the first escalation point during major breakdowns and ensure fast, structured recovery.</li> <li >Ensure effective coordination between mechanical, electrical, and automation disciplines.</li> <li >Support commissioning, upgrades, and modifications of General Assembly equipment.</li> <li >Coordinate with Production, Process Engineering, Quality, and Facilities teams, and participate in daily operational meetings.</li> </ul> <h3 >Technical Expertise and Troubleshooting</h3> <ul > <li >Provide hands-on technical support for complex mechanical, electrical, and automation issues.</li> <li >Guide root cause analysis (RCA) and ensure robust corrective and preventive actions.</li> <li >Support troubleshooting of PLC-controlled systems, robots, ovens, conveyors, utilities, and safety systems.</li> <li >Verify system stability and process readiness before equipment handover to production.</li> <li >Coach and mentor technicians to improve technical capability and problem-solving skills.</li> </ul> <h3 >Safety, Quality, and Compliance</h3> <ul > <li >Enforce strict compliance with LOTO, PPE, electrical safety, machine safety, and hazardous-area requirements.</li> <li >Ensure maintenance activities meet OEM standards, plant EHS rules, and regulatory obligations.</li> <li >Support audits related to ISO/QMS, internal EHS, and customer requirements.</li> </ul> <h3 >Performance Monitoring and Continuous Improvement</h3> <ul > <li >Ensure preventive maintenance plans are executed with high compliance.</li> <li >Monitor breakdown trends, Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), and downtime Key Performance Indicators (KPIs).</li> <li >Drive continuous improvement initiatives to enhance reliability, availability, and maintainability.</li> <li >Maintain accurate maintenance records, shift reports, and escalation logs.</li> </ul>

Company Description<br><br>We are far more than a worldwide leader in hospitality. We welcome you as you are and offer opportunities to find a role and brand that truly match your personality and aspirations. At Ennismore, we are committed to supporting your growth and learning every day, ensuring that your work brings purpose and fulfillment to your life. During your journey with us, you will have the opportunity to explore limitless possibilities, shape your own story, and help us imagine the future of hospitality together.<br><br>Rixos Murjana is a self-contained paradise where everything you desire is effortlessly within reach. Consistently offering guests hospitality experiences that transcend the ordinary, this new Rixos Hotels’ property in Saudi Arabia is set to redefine hotel stays in the Kingdom. Spanning 275,000 square metres, the very best of indulgence, relaxation, and adventure come together in an All-Inclusive experience like no other- all-encompassing, uncompromising, and unmatched.<br><br>Job Description<br><br>POSITION SUMMARY<br><br>The Security Supervisor is responsible for maintaining the safety and security of guests, employees, visitors, contractors, and hotel property.<br><br>Under the supervision of the Director of Security, the Security Supervisor is responsible for supervising daily security operations, maintaining constant vigilance in assigned areas, controlling access to the property, preventing unauthorized entry or removal of persons and materials, responding to incidents and emergencies, and ensuring that all hotel security policies, procedures, and operational standards are consistently followed.<br><br>The Security Supervisor is expected to demonstrate strong leadership, sound judgment, professionalism, integrity, and a proactive approach to security and risk prevention while maintaining a high standard of guest service.<br><br>Main Duties & Responsibilities<br><br>Security Operations<br><br>Keep the Assistant Security Manager / Director of Security informed of all security-related matters. Coordinate with the Director of Engineering on matters relating to fire, safety, and security responsibilities, as applicable. Liaise with hotel management and employees to assist with security issues, loss prevention, and control. Liaise with local law enforcement, fire and safety authorities, and other relevant authorities when required. Maintain proper grooming and professional appearance at all times. Attend all required training sessions as scheduled. Demonstrate full cooperation, respect, and professionalism within the Security Department and with other hotel departments. Maintain knowledge of the hotel's daily activities, facilities, services, and operations. Supervise the daily activities of the Security team and ensure all assigned security posts are properly staffed. Conduct frequent inspections and supervision of all security posts, including the CCTV room. Ensure all security personnel follow established access-control and security procedures. Ensure appropriate control of employee access and proximity-card procedures at designated staff entrances. Strictly control the movement of contractors, visitors, suppliers, and other authorized persons in and out of back-of-house areas. Ensure visitor passes are properly issued, recorded, and controlled. Monitor and control the movement of materials, equipment, and other items entering or leaving the hotel. Continuously evaluate potential security threats and take appropriate preventive measures. Maintain confidentiality of all security records, reports, investigations, and sensitive hotel information. <br><br>Security Reporting & Documentation<br><br>Supervise the preparation and distribution of security reports to hotel management. Ensure all security incidents and relevant activities are properly documented. Review the Duty Manager/Night Manager logbook daily and take appropriate corrective action regarding security-related matters. Review the Security Department logbook daily and take appropriate action when required. Keep the Security Manager informed of significant incidents, risks, and corrective actions. Maintain accurate and confidential records relating to security operations. Ensure all security documentation is maintained in accordance with company standards and procedures. <br><br>Emergency & Crisis Management<br><br>Ensure that all Security employees are thoroughly familiar with the hotel's emergency procedures. Ensure the Security team remains fully prepared<br><br>Qualifications<br><br>Bachelor's degree or university degree in any field. Minimum 2 years of experience in a Security Supervisor or similar supervisory security role. Hotel or resort security experience is required. Previous experience in a 5-star/luxury hotel environment is strongly preferred. Experience in the UAE or GCC hospitality sector is an advantage. Strong knowledge of hotel security procedures, emergency response, access control, incident reporting, and loss prevention. Good working knowledge of fire and life-safety procedures. Good computer skills, including the ability to prepare reports and maintain security records. Strong spoken and written communication skills in English.

<h3 >About Accor and FAENA The Red Sea</h3> <p >Accor is expanding its FAENA Movement into the Kingdom of Saudi Arabia with FAENA The Red Sea. The FAENA Movement focuses on art, culture, and community, drawing from soulful traditions and imaginative design. This expansion aims to create spaces that offer authentic hospitality and transformative experiences, driven by bold ideas and collaboration.</p> <h3 >Role Summary</h3> <p >The Purchasing Supervisor (Saudi National Only) is responsible for overseeing daily purchasing activities to ensure the timely and cost-effective procurement of goods and services. This full-time role supports the Purchasing Manager by supervising purchase orders, coordinating with suppliers, and ensuring compliance with company procurement policies. The position involves monitoring inventory needs, resolving supply issues, and ensuring all purchases meet quality, budget, and delivery requirements to support smooth business operations. Candidates should have 2-5 years of relevant experience.</p> <h3 >Key Responsibilities</h3> <ul > <li >Supervise daily purchasing activities and ensure smooth procurement operations.</li> <li >Assist in sourcing suppliers and obtaining competitive quotations.</li> <li >Review and process purchase requisitions and purchase orders accurately.</li> <li >Ensure purchases comply with company policies, budgets, and approval procedures.</li> <li >Coordinate with suppliers to confirm pricing, availability, and delivery schedules.</li> <li >Monitor order status and follow up to ensure timely delivery of goods and services.</li> <li >Resolve issues related to delayed deliveries, incorrect items, or quality concerns.</li> <li >Maintain updated records of purchases, contracts, and supplier information.</li> <li >Support inventory control by coordinating with stores/warehouse teams.</li> <li >Assist in evaluating supplier performance and maintaining vendor relationships.</li> <li >Ensure proper documentation for all procurement transactions.</li> <li >Work closely with finance and operations departments on purchasing needs.</li> <li >Monitor stock levels and report shortages or excess inventory.</li> <li >Assist in cost control and identifying savings opportunities.</li> <li >Prepare purchasing reports and updates for management review.</li> <li >Ensure compliance with procurement policies and internal controls.</li> <li >Support audits by providing required purchasing documentation.</li> <li >Train and guide junior purchasing staff when needed.</li> </ul> <h3 >Candidate Profile</h3> <p >We are seeking a Saudi National with 2-5 years of experience in purchasing or a related field. The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently. Experience in supplier coordination, inventory management, and compliance with procurement policies is essential.</p> <h3 >Work Environment</h3> <p >This role operates within a dynamic environment focused on delivering high standards of service and operational excellence. The Purchasing Supervisor will work collaboratively with various departments, including finance, operations, and warehouse teams, to ensure seamless procurement processes.</p> <h3 >Application Process</h3> <p >If you are driven by creativity, excellence, and a desire to be part of a growing organization, we invite you to apply and contribute to bringing this vision to life.</p>

<h3 >About ABYAT</h3> <p >ABYAT stands as the largest retail store in the Middle East, offering an extensive range of over 22,000 products across 22,000 square meters, primarily focused on home improvement solutions. Established in September 2005 in Kuwait, the company is actively expanding its footprint into Saudi Arabia, Qatar, and the UAE, consistently prioritizing customer needs and delivering unparalleled service in its operations.</p> <h3 >The Opportunity: Store General Manager [Saudi National]</h3> <p >ABYAT is seeking a <strong >Store General Manager [Saudi National]</strong> to lead and oversee all store operations in <strong >Al Qassim</strong>. This full-time role is critical for ensuring the achievement of sales targets, optimizing key performance indicator (KPI) performance, and delivering an exceptional customer experience within a large-format retail environment. The General Manager will be responsible for driving store profitability through strong leadership, effective commercial execution, and operational excellence.</p> <h3 >Key Responsibilities</h3> <ul > <li >Lead and manage daily store operations to ensure the smooth execution of all retail activities.</li> <li >Drive store performance to achieve and exceed established sales targets and KPIs.</li> <li >Monitor key retail metrics, including traffic, conversion rate, average basket size, and sales productivity.</li> <li >Ensure high standards of customer service and effectively manage escalated customer concerns.</li> <li >Lead, coach, and develop store teams to achieve performance targets and foster a high-performing environment.</li> <li >Ensure compliance with Visual Merchandising standards and execute promotional campaigns effectively.</li> <li >Oversee inventory levels, stock replenishment processes, and product availability.</li> <li >Coordinate seamlessly with Supply Chain, HR, Finance, Marketing, and Commercial teams for integrated operations.</li> <li >Monitor store KPIs and prepare comprehensive performance reports with actionable insights.</li> <li >Manage store operating expenses and identify opportunities for cost optimization.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of <strong >2-5 years of experience</strong> in a relevant leadership role within a large-format retail environment.</li> <li >Proven ability to lead and manage comprehensive store operations.</li> <li >Demonstrated track record of achieving sales targets and improving key performance indicators.</li> <li >Strong understanding of retail commercial execution and operational best practices.</li> </ul> <h3 >Work Environment</h3> <p >This is a <strong >full-time</strong> position based in <strong >Al Qassim</strong>, operating within a dynamic large-format retail setting. The role requires leadership in a fast-paced environment focused on home improvement products and customer service excellence.</p> <h3 >Application Information</h3> <p >Candidates who meet the specified qualifications and are prepared to lead a prominent retail operation are encouraged to apply.</p>

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

Job Summary<br>Provide first line leadership and guidance to employees in Passenger Services Department providing excellent customer service to our customers at the check-in counters, boarding gate and MAAS for each airline within the regulatory compliance environment in line with , Responsible for controlling all the functions of Passenger Services team during a shift duty so as to ensure that all bags are accounted for in order to achieve timely departure of the flight with nil discrepancies and attain customer satisfaction for both the passengers and the airlines<br>Responsibilities<br>Perform all Passenger Service agent tasks (as per Job description) as well as supervisor responsibilities Lead, inspire and coach team to meet and exceed established departmental goals Ensure compliance to set department Key Performance Indicators (KPI’) and SOP’s Conduct Pre / Post Flight Editing Monitor attendance of all Passenger Handling staff (Check in, MAAS/PRM) Conduct daily staff briefing, assign and distribute work, review work for accuracy and completeness, and return assignments with recommendations for proper completion to the Passenger Services Manager Ensure cross utilization of resources by re-allocating/re-assigning Ensure & monitor gate and transfer desk processes per flight as per SLA’s Liaise & coordinate with the PRM team on all special handling requests (WCHR/UM/DEPU) Monitor & coordinate flight close out as per SLA’s and dispatch paperwork with the flight controller Queue management at the departure terminal to ensure seamless operations Ensures that professionalism is maintained in all communication over email, radio, telex and telephone Organizes and manage resources during crisis situations, such as flight disruptions, flight delays, systems breakdown, non-reconciling boarding stumps, in order to safeguard operations and to secure the goodwill of the customers. Ensures that procedures established by each carrier are properly carried out in a professional manner according to their specifications towards meeting or exceeding service delivery targets in accordance with Service Level Agreements. Responsible for updating the reports for office equipment failures, discrepancies and incidents. Ensure employees are in compliance with uniform, appearance, and personnel protective equipment policies Motivate staff and provide for effective two-way communication within the Passenger Services department to encourage feedback and promote improvement in efficiency and effectiveness. Recommend changes in practices and procedures aimed at increasing operational efficiency and expediting work flow in the department. Develop or modify work plans, methods, and synergies hence determine work priorities for each shift. Develop performance improvement plans for the team, document performance, provide performance feedback, and formally evaluate the work of employees. Constantly seek customer feedback and opportunities in keeping with continuous improvement around service delivery Track stationery inventory and place order for supplies as needed from customer airlines. Ensure that deviations from the daily operations are properly covered (e.g. extra flights, charters, delayed flights) and reconciliation done for any monies collected for any adhoc services & Excess baggage Ensure that all post flight paperwork and activities have been finalized Hold debriefings when & as required with the teams Investigate all operational irregularities at the terminal and submit reports /recommendations to the Duty Officer & Manager, Passenger Services Responsible for reporting occurrences, events, violations and acts that may affect safety, security and company reputation at the terminal Ensure a proper log and accurate log / inventory of support tools such as Communication radios, Mobile phones, Tablets, WCHR’s and report any defects immediately Ensure that data capture and daily reports as per defined formats &/or in the Swissport reporting tools (E.g. FSC, SOR, D. A. T. E etc.) are accurate & promptly submitted Generate a summary report of all activities at the terminal after end of the shift Carry out any additional duties as instructed by management<br>Qualifications and Competencies<br>High School diploma Passionate about customer service and must have relevant work experience Leadership and people management skills A proven ability to problem solving and decision making experience Planning and organizing skills Excellent communication skills (written and verbal) in English, Arabic in addition is an advantage Commitment to continuous improvement Computer literate (Office Word, Excel, Power Point) A good understanding of all regulatory and recommended procedures that relate to the airport environment Flexible to work on various shifts (days, evening, nights, weekends, and holidays)

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة تكامل المرافق للتشغيل والصيانة عن <strong >مشرف تنظيف وتدبير</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يهدف هذا الدور إلى الإشراف على أنشطة التدبير في المرافق التجارية وتنسيقها وتنفيذها، لضمان الحفاظ على نظافة وترتيب المرافق بشكل مستمر.</p> <h3 >المسؤوليات الرئيسية</h3> <ul > <li >إدارة الجداول الزمنية لخدمات التنظيف والتدبير.</li> <li >تخطيط وإعداد الجداول الزمنية الخاصة بأعمال الموظفين.</li> <li >الإشراف المباشر على الموظفين أثناء أدائهم لمهام التنظيف اليومية، مثل مسح الأتربة، كنس الأرضيات، تنظيف دورات المياه، وتغيير الشراشف.</li> <li >ضمان تطبيق سياسات وإجراءات التدبير المنزلي المعتمدة.</li> <li >مراقبة وإدارة مخزون إمدادات التنظيف والمعدات والمستلزمات الأخرى.</li> <li >الالتزام بسياسات وإجراءات الصحة والسلامة والبيئة المحددة.</li> </ul> <h3 >المؤهلات والخبرات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >2 إلى 5 سنوات</strong> في مجال الإشراف على خدمات التنظيف والتدبير.</li> <li >القدرة على إدارة وتنسيق فرق العمل بفعالية.</li> <li >معرفة جيدة بسياسات وإجراءات الصحة والسلامة المهنية.</li> </ul> <h3 >بيئة العمل</h3> <p >يعمل مشرف التنظيف والتدبير بدوام كامل ضمن فريق شركة تكامل المرافق للتشغيل والصيانة في مدينة جدة، مكة المكرمة، في بيئة ديناميكية تتطلب الإشراف المباشر والمتابعة المستمرة لضمان جودة الخدمات.</p> <h3 >المهارات المطلوبة</h3> <ul > <li >مهارات تنظيمية وتخطيطية ممتازة.</li> <li >القدرة على التواصل الفعال مع الموظفين والإدارة.</li> <li >الاهتمام بالتفاصيل لضمان أعلى مستويات النظافة والترتيب.</li> <li >القدرة على حل المشكلات واتخاذ القرارات في بيئة عمل سريعة الوتيرة.</li> </ul> <h3 >تقديم الطلبات</h3> <p >ندعو المهتمين ممن تنطبق عليهم المتطلبات المذكورة أعلاه إلى تقديم طلباتهم لهذا الدور بدوام كامل.</p></div>

<div dir="rtl"><h3 >نبذة عن الدور</h3> <p >تبحث شركة تكامل المرافق للتشغيل والصيانة عن <strong >مشرف تنظيف وتدبير</strong> للانضمام إلى فريقها في جدة، مكة المكرمة. يهدف هذا الدور بدوام كامل إلى الإشراف على أنشطة التدبير في المرافق التجارية وتنسيقها وتنفيذها، لضمان الحفاظ على المرافق مرتبة ونظيفة باستمرار.</p> <h3 >المسؤوليات الرئيسية</h3> <ul > <li >إدارة الجداول الزمنية لخدمات التنظيف والتدبير.</li> <li >تخطيط وإعداد الجداول الزمنية الخاصة بأعمال الموظفين.</li> <li >الإشراف المباشر على الموظفين أثناء أدائهم لواجباتهم اليومية، والتي تشمل مسح الأتربة، كنس الأرضيات، تنظيف دورات المياه، وتغيير الشراشف.</li> <li >ضمان تطبيق سياسات وإجراءات التدبير المنزلي بشكل فعال.</li> <li >مراقبة مخزون إمدادات التنظيف والمعدات والإمدادات الأخرى، والحفاظ عليه.</li> <li >الالتزام بسياسات وإجراءات الصحة والسلامة والبيئة المعتمدة.</li> </ul> <h3 >المؤهلات والخبرة</h3> <ul > <li >خبرة عملية تتراوح بين <strong >سنتين إلى خمس سنوات</strong> في مجال الإشراف على التنظيف والتدبير أو ما يعادله.</li> <li >القدرة على إدارة وتنسيق فرق العمل بفعالية.</li> <li >معرفة جيدة بسياسات وإجراءات الصحة والسلامة والبيئة.</li> </ul> <h3 >بيئة العمل</h3> <p >يعمل مشرف التنظيف والتدبير في بيئة ديناميكية ضمن المرافق التجارية في جدة، مكة المكرمة. يتطلب الدور التواجد بدوام كامل لضمان الإشراف المستمر على عمليات التدبير.</p> <h3 >المهارات المطلوبة</h3> <ul > <li >مهارات قيادية وإشرافية قوية.</li> <li >القدرة على تنظيم وتخطيط المهام والجداول الزمنية.</li> <li >مهارات تواصل ممتازة مع الموظفين والإدارة.</li> <li >الاهتمام بالتفاصيل لضمان أعلى مستويات النظافة والترتيب.</li> </ul> <h3 >تقديم الطلبات</h3> <p >ندعو المهتمين ممن تنطبق عليهم المتطلبات المذكورة أعلاه لتقديم طلباتهم لهذا الدور.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Stock Controller – – KAEC, Rabigh, Saudi Arabia&nbsp;</strong></p><br><br> <br> <p><strong>The Company:</strong></p><br><br> <p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. “Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024.”</p><br><br> <br> <p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br> <br> <p><strong>About the Role:</strong></p><br><br> <p>To control the materials movements throughout the in-bound stores effectively and efficiently.</p><br><br> <br> <p><strong>Requirements</strong>:</p><br><br> <p>Potential candidate must meet the requirements mentioned below:</p><br><br> <br> <ul> <li>Diploma or High School qualified.</li> <li>Minimum 1 to 2 years in similar position&nbsp;</li> <li>Food Industry experience</li> <li>Have a high level of computer skills</li> <li>Proficiency in MS office.</li> <li>Good English communication</li> <li>Interpersonal skills Punctual &amp; disciplined</li> <li>Should be a good team player.</li> </ul> <br> <p>If you meet the qualifications and are looking for a challenging opportunity in a dynamic industry, please apply now.</p><br><br> <br> <p>We offer competitive salary and benefits package for the right candidate.</p><br><br> <p>We look forward to welcoming you to our team. Apply now and take the next step in your career as a <strong>Stock Controller</strong></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Stock Controller – – KAEC, Rabigh, Saudi Arabia&nbsp;</strong></p><br><br> <br> <p><strong>The Company:</strong></p><br><br> <p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. “Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024.”</p><br><br> <br> <p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br> <br> <p><strong>About the Role:</strong></p><br><br> <p>To control the materials movements throughout the in-bound stores effectively and efficiently.</p><br><br> <br> <p><strong>Requirements</strong>:</p><br><br> <p>Potential candidate must meet the requirements mentioned below:</p><br><br> <br> <ul> <li>Diploma or High School qualified.</li> <li>Minimum 1 to 2 years in similar position&nbsp;</li> <li>Food Industry experience</li> <li>Have a high level of computer skills</li> <li>Proficiency in MS office.</li> <li>Good English communication</li> <li>Interpersonal skills Punctual &amp; disciplined</li> <li>Should be a good team player.</li> </ul> <br> <p>If you meet the qualifications and are looking for a challenging opportunity in a dynamic industry, please apply now.</p><br><br> <br> <p>We offer competitive salary and benefits package for the right candidate.</p><br><br> <p>We look forward to welcoming you to our team. Apply now and take the next step in your career as a <strong>Stock Controller</strong></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Stock Controller – – KAEC, Rabigh, Saudi Arabia&nbsp;</strong></p><br><br> <br> <p><strong>The Company:</strong></p><br><br> <p>Almarai is the world’s largest vertically integrated dairy and the region’s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. “Almarai currently employs over 46,000 employees servicing some 110,000 retail outlets and has reported net income of SAR 2.31 Billion on sales of SAR 20.97 Billion in 2024.”</p><br><br> <br> <p>An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.</p><br><br> <br> <p><strong>About the Role:</strong></p><br><br> <p>To control the materials movements throughout the in-bound stores effectively and efficiently.</p><br><br> <br> <p><strong>Requirements</strong>:</p><br><br> <p>Potential candidate must meet the requirements mentioned below:</p><br><br> <br> <ul> <li>Diploma or High School qualified.</li> <li>Minimum 1 to 2 years in similar position&nbsp;</li> <li>Food Industry experience</li> <li>Have a high level of computer skills</li> <li>Proficiency in MS office.</li> <li>Good English communication</li> <li>Interpersonal skills Punctual &amp; disciplined</li> <li>Should be a good team player.</li> </ul> <br> <p>If you meet the qualifications and are looking for a challenging opportunity in a dynamic industry, please apply now.</p><br><br> <br> <p>We offer competitive salary and benefits package for the right candidate.</p><br><br> <p>We look forward to welcoming you to our team. Apply now and take the next step in your career as a <strong>Stock Controller</strong></p><br><br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

We are seeking a highly qualified Internal Audit Supervisor to join our team. The successful candidate will be responsible for planning and executing internal audit engagements, evaluating internal controls, identifying risks, and ensuring compliance with company policies, procedures, and regulatory requirements.<br>Key Responsibilities:<br>Plan and execute financial, operational, and compliance audit assignments. Evaluate the effectiveness of internal controls and risk management processes. Review adherence to company policies, procedures, and applicable regulations. Identify control weaknesses and recommend corrective actions. Prepare professional audit reports and present findings to management. Monitor the implementation of audit recommendations and corrective action plans. Support fraud investigations and special audit assignments when required. Assist in developing and enhancing audit methodologies and procedures. Supervise and guide audit team members to ensure quality deliverables.<br>Requirements:<br>Bachelor's degree in Accounting, Finance, Business Administration, or a related field. Minimum 7 years of experience in Internal Audit, External Audit, Risk Management, or Compliance. Strong knowledge of Internal Audit Standards, Internal Controls, and Risk Management frameworks. Professional certification such as CIA, SOCPA, CPA, ACCA, CRMA, or equivalent is preferred. Excellent analytical, reporting, and problem-solving skills. Strong communication and stakeholder management abilities. Proficiency in Microsoft Office and ERP systems.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>The Customer Service Supervisor is responsible for overseeing the daily operations of the customer service team, ensuring the delivery of high-quality service, achieving customer satisfaction, monitoring team performance, and ensuring compliance with company policies, procedures, and service standards.<br> Key Responsibilities Supervise the daily activities of the customer service team and assign tasks effectively.<br> Monitor and evaluate team performance using Key Performance Indicators (KPIs).<br> Train, coach, and develop customer service representatives to enhance their skills and performance.<br> Handle escalated customer complaints and ensure timely and effective resolution.<br> Ensure compliance with company policies, procedures, and customer service standards.<br> Prepare and submit regular performance and operational reports to management.<br> Provide ongoing feedback and performance coaching to team members.<br> Coordinate with other departments to resolve customer issues and improve the customer experience.<br> Manage staff schedules, attendance, and leave to maintain adequate service coverage.<br> Identify opportunities for process improvements and implement best practices to enhance service quality.<br> Key Performance Indicators (KPIs) Customer Satisfaction Score (CSAT) First Contact Resolution (FCR) Service Level Agreement (SLA) Compliance Average Response and Resolution Time Quality Assurance (QA) Scores Team Productivity and Performance Achievement</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Role Summary<br><br>The Site Supervisor is responsible for overseeing and executing all on-site fit-out activities, ensuring that works are delivered safely, on time, within budget, and in full compliance with approved drawings, specifications, and quality standards. The role requires effective coordination with subcontractors, suppliers, and project stakeholders to ensure seamless project execution and successful handover.<br><br>Role Description<br><br>Site Execution & Supervision<br><br>Supervise day-to-day site activities and ensure work is carried out as per approved drawings and specifications Conduct daily site surveys and set out/mark interior finishes Plan, organize, and delegate tasks to foremen, chargehands, and subcontractors Monitor work progress against the project schedule and take corrective action where required<br><br>Planning & Reporting<br><br>Prepare and detailed work programs and project schedules (MS Project) Maintain accurate daily site reports, including progress updates and photographic records Report progress, risks, and issues regularly to the Project Manager Track productivity and ensure efficient use of resources<br><br>Coordination & Stakeholder Management<br><br>Coordinate with all trades including civil, joinery, MEP, and finishing works Liaise with subcontractors, suppliers, consultants, mall management, landlords, and clients Attend site meetings and ensure timely follow-up and closure of action points Coordinate with factory teams for production and delivery of joinery items<br><br>Quality Assurance & Control (QA/QC)<br><br>Ensure all works are executed in line with approved drawings, materials, and method statements Coordinate inspections and approvals (WIRs, MIRs, etc.) with QA/QC teams and consultants Identify defects, raise snag lists, and ensure timely closure of all snags Monitor and close NCRs in coordination with relevant teams<br><br>Health, Safety & Environment (HSE)<br><br>Ensure compliance with all HSE policies, procedures, and local regulations Conduct toolbox talks and enforce safe working practices on site Ensure proper use of PPE and maintain a safe working environment Report and escalate any incidents, accidents, or unsafe conditions immediately<br><br>Material & Logistics Management<br><br>Monitor material delivery, storage, and usage on-site Ensure materials are in line with approved submittals Minimize wastage and prevent damage of materials Coordinate logistics and site access requirements<br><br>Permits & Authority Coordination<br><br>Ensure all required work permits are obtained prior to execution Coordinate with authorities, mall management, and consultants for approvals and inspections<br><br>Commercial & Cost Awareness<br><br>Verify subcontractor work quantities and progress (as-built) Support cost control by minimizing rework and delays Review timesheets and workforce allocation<br><br>Documentation & Records<br><br>Maintain proper documentation including drawings, RFIs, approvals, and site instructions Ensure all project records are updated and accessible<br><br>Handover & Close-Out<br><br>Prepare and manage snag lists and ensure full close-out prior to handover Support testing & commissioning activities where applicable Submit Operation & Maintenance (O&M) manuals Prepare project completion and close-out reports Assist in final inspections and formal handover to the client<br><br>Risk & Issue Management<br><br>Identify potential risks and proactively escalate issues to the Project Manager Implement mitigation actions to avoid delays or cost overruns<br><br>Experience<br><br>Candidate Requirements<br><br>5–8 years of experience in the fit-out industry Proven track record with reputable fit-out contractors<br><br>Technical Skills<br><br>Strong knowledge of fit-out works, materials, and construction sequencing Ability to read and interpret drawings (shop drawings, IFC, etc.) Proficiency in Auto CAD, MS Project, and MS Office<br><br>Core Competencies<br><br>Strong leadership and team management skills Excellent coordination and communication abilities Problem-solving and decision-making capability Ability to work under pressure and meet tight deadlines High attention to detail and quality<br><br>Additional Requirements<br><br>Good understanding of all fit-out trades, including MEPFamiliarity with KSA regulations and site practices Preferred: Valid KSA driving license