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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About the Role We are seeking a dedicated and customer-focused Customer Service Representative (Remote) to join our growing team. As the first point of contact for our customers, you will play a key role in delivering exceptional service, resolving inquiries, and creating positive customer experiences across multiple communication channels. This opportunity is ideal for someone who enjoys helping others, communicating effectively, and finding solutions in a fast-paced environment.</p><p>Key Responsibilities</p><p>Customer Support & Communication</p><ul><li>Respond to customer inquiries via phone, email, and live chat in a timely, professional, and courteous manner.</li><li>Provide accurate information regarding products, services, billing, and company policies.</li><li>Assist customers with account updates, order tracking, troubleshooting, and general support requests.</li><li>Deliver empathetic, solution-focused service while maintaining a positive customer experience.</li></ul><p>Issue Resolution</p><ul><li>Investigate and resolve customer concerns efficiently and effectively.</li><li>Escalate complex issues to the appropriate departments when necessary.</li><li>Maintain accurate records of customer interactions, inquiries, and resolutions.</li><li>Follow up with customers to ensure complete resolution and satisfaction.</li></ul><p>Customer Experience & Relationship Building</p><ul><li>Build and maintain strong customer relationships through professional communication.</li><li>Contribute to customer retention by consistently delivering high-quality support.</li><li>Collect customer feedback and share insights to help improve products, services, and processes.</li><li>Support a collaborative and positive team culture.</li></ul><p>Administrative & System Support</p><ul><li>Utilize CRM systems and customer service platforms to manage customer interactions.</li><li>Keep customer records and documentation accurate and up to date.</li><li>Assist in maintaining internal knowledge bases and support resources.</li><li>Adhere to company policies, procedures, and service standards.</li></ul><p>Qualifications & Requirements</p><p>Required Skills & Experience</p><ul><li>1 2 years of experience in customer service, customer support, or a related role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to multitask and manage priorities in a fast-paced environment.</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Self-motivated, dependable, and capable of working independently in a remote setting.</li><li>Basic computer proficiency, including Microsoft Office or equivalent applications.</li><li>High school diploma or equivalent qualification required.</li></ul><p>Preferred Qualifications</p><ul><li>Experience working with CRM software and customer support platforms.</li><li>Additional education, certifications, or customer service training is an advantage.</li></ul><p>What We Offer</p><ul><li>Fully remote work environment.</li><li>Competitive salary based on experience and qualifications.</li><li>Opportunities for professional development and career advancement.</li><li>Supportive, inclusive, and collaborative team culture.</li><li>Strong work-life balance within a remote-first organization.</li><li>Long-term career growth opportunities with an expanding company.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in customer service, customer support, or a related role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to multitask and manage priorities in a fast-paced environment.</li><li>Strong organizational skills with exceptional attention to detail.</li><li>Self-motivated, dependable, and capable of working independently in a remote setting.</li><li>Basic computer proficiency, including Microsoft Office or equivalent applications.</li><li>High school diploma or equivalent qualification required.</li><li>Experience working with CRM software and customer support platforms.</li><li>Additional education, certifications, or customer service training is an advantage.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a motivated and customer-focused Customer Service Representative Role - Remote to join our growing remote team. In this role, you will be the primary point of contact for customers, delivering exceptional support, resolving inquiries, and ensuring a positive customer experience across multiple communication channels. The ideal candidate is a strong communicator, an effective problem solver, and passionate about helping customers succeed. Key Responsibilities Customer Support & Communication Respond promptly and professionally to customer inquiries via phone, email, and live chat. Provide accurate information regarding products, services, billing, and company policies. Assist customers with account management, order tracking, troubleshooting, and general support requests. Deliver empathetic, solution-focused service that enhances customer satisfaction. Issue Resolution Investigate and resolve customer concerns efficiently and effectively. Escalate complex issues to the appropriate departments when necessary. Maintain accurate records of customer interactions, inquiries, and resolutions. Follow up with customers to ensure issues are fully resolved and expectations are met. Customer Experience Build and maintain positive customer relationships through professional communication. Support customer retention by consistently providing high-quality service. Collect customer feedback and share insights to help improve products, services, and processes. Contribute to a collaborative and customer-centric team culture. Administrative & Systems Support Utilize CRM platforms and customer support tools to manage and track customer interactions. Maintain accurate customer records and documentation. Assist in updating internal knowledge bases and support resources. Adhere to company policies, procedures, and service standards. Qualifications & Skills Required 1 2 years of experience in customer service, customer support, or a related field. Excellent verbal and written communication skills. Strong problem-solving and conflict-resolution abilities. Ability to manage multiple tasks in a fast-paced environment. Professional, reliable, and customer-focused mindset. Strong organizational skills with attention to detail. Ability to work independently in a remote environment. Basic computer proficiency, including Microsoft Office or equivalent software. High school diploma or equivalent. Preferred Experience using CRM software and customer support platforms. Additional education, certifications, or relevant training. What We Offer Fully remote work environment. Competitive compensation based on experience and qualifications. Opportunities for professional development and career advancement. Supportive, collaborative, and inclusive team culture. Healthy work-life balance within a remote-first organization. Long-term growth opportunities with an expanding company. Diversity & Inclusion We are committed to building a diverse, equitable, and inclusive workplace where all employees feel valued, respected, and empowered to succeed. We welcome applicants from all backgrounds, experiences, and perspectives.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>1 2 years of experience in customer service, customer support, or a related field.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and conflict-resolution abilities.</li><li>Ability to manage multiple tasks in a fast-paced environment.</li><li>Professional, reliable, and customer-focused mindset.</li><li>Strong organizational skills with attention to detail.</li><li>Ability to work independently in a remote environment.</li><li>Basic computer proficiency, including Microsoft Office or equivalent software.</li><li>High school diploma or equivalent.</li><li>Preferred Experience using CRM software and customer support platforms.</li><li>Additional education, certifications, or relevant training.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience. License or Certification: None</p><p></p></section>
SUMMARYThe Warehouse Manager is the person in charge for all Warehouses of the company in the country. He needs to ensure that the business lines are provided with the materials, equipment, and spare parts required to keep the operations running. He needs to ensure a proper receiving, issuance, storage and distribution of all items under his control. Furthermore, he supervises the auxiliary staff in the Warehouse and provides support to the other departments. He also establishes and monitors the spare parts requirements for the Field Operation.<br>JOB RESPONSIBILITIESAdhere to all safety and compliance rules of the company Overall responsibility for all Warehouses in the country Maintain the company’s Warehouse Management System Ensure posting of daily material transactions in Daproh i.e. receipts, issuance etc. Place order for all spare parts including Third Party Maintain the material resource planning (MRP) Keep the minimum quantity of spare parts Check and approve all warehouse stock PRs to avoid surplus inventory and control on total inventory value Arrange the necessary material requests Follow up with Purchasing Department the status of requested materials Control tools, staff uniforms and PPEEnsure Warehouse operations and items by establishing and monitoring security procedures and protocols Control of inventory levels by conducting physical counts; reconciling with data storage system Maintain physical condition of Warehouse by planning and implementing design layouts; inspecting equipment Schedule, assign, supervise and develop the Warehouse staff; follow-up on their work results Ensure cost of materials gets charged against valid contract and materials are not issued against expired contract unless approved Follow up with Operations for posting or return of discrepant materials i.e., issued for testing purpose after specified date or expired contract Ensuring new/incoming materials should be properly checked before binning at its locations in warehouse Report the monthly materials consumption, receipts & inventory value in order to control materials issued are within the monthly budgets / limits Follow up for materials collection in case not collected by requestor in time for better utilization of space Test case scenarios of materials movement in Daproh and update results<br>REQUIRED QUALIFICATIONSEducation/Experience:Degree in Logistics or Supply Chain Management Minimum of 5 years’ experience in Warehouse, of which at least 3 years holding a similar post<br>Knowledge/skills:Excellent communication skills (spoken and written) Self-organization and timeliness Maximum accuracy Quality assurance Ability to follow-up on open tasks General technical understanding Beneficial: knowledge in elevator spare parts Problem solving and conflict management skills Strong leadership and management skills Computer Skills: good computer skills; intermediate knowledge in MS Excel and SAP, WMS (Warehouse Management System) Competency:Languages (besides English): Urdu/Hindi/ Tagalog/ Tamil
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<span><br>POSITION SUMMARY<br>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<span><br>POSITION SUMMARY<br>Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.<br>Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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Bachelor's degree / higher diploma </div>
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Job Description<br><br>Job Title: Document Reviewer<br><br>Job Type: Contract<br><br>Location: Remote<br><br>Job Summary: In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input.<br><br>Key Responsibilities<br><br>Carefully review large volumes of structured and unstructured data, ensuring accuracy and completeness. Identify and flag issues related to data quality, consistency, and potential risks involving Personal Identifiable Information (PII). Annotate, classify, and, where necessary, redact sensitive information to maintain privacy and compliance standards. Follow strict guidelines, taxonomies, and workflow processes for data categorization and validation. Perform quality assurance (QA) checks to verify data integrity and validate outputs. Maintain detailed records of reviewed documents and actions taken to ensure traceability and accountability. Collaborate with the customer's team, providing clear and concise written and verbal communication about findings and recommendations.<br><br>Required Skills And Qualifications<br><br>Proven experience in document review, auditing, annotation, redaction, or data classification at scale. Exceptional attention to detail with a high level of accuracy in repetitive tasks. Familiarity with handling and protecting Personal Identifiable Information (PII). Strong written and verbal communication skills, with the ability to document findings and communicate effectively with team members. Demonstrated ability to follow complex guidelines and adhere to established taxonomies. Experience performing QA or validation work on large data sets. Ability to balance efficiency with precision in a remote work environment.<br><br>Preferred Qualifications<br><br>Background in legal, compliance, privacy, auditing, compliance or information security domains. Prior experience supporting data-driven AI or machine learning projects. Comfort with collaboration tools and digital workflow management platforms.
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; ************;">ECEC East Consulting Engineering Company is seeking an <strong style="font-weight:700;">Architect BIM Coordinator</strong> to join its team in Riyadh, Saudi Arabia. This <strong style="font-weight:700;">full-time</strong> position is designed to enhance both architectural delivery and BIM coordination efforts within the company.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Scope</h3>
<p style="margin:0 0 12px; ************;">The Architect BIM Coordinator will combine strong architectural BIM expertise with multidisciplinary BIM coordination. This role focuses on architectural modeling, documentation, and design development, while also supporting model federation, clash detection and resolution, model QA/QC, and compliance with BIM standards. The position involves coordination with internal and external stakeholders and is intended to strengthen architectural delivery and BIM coordination, without assuming the full responsibilities of a dedicated Senior BIM Coordinator or BIM Architect.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
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<li style="margin:0 0 6px;">Develop detailed BIM models based on project requirements, ensuring accuracy and adherence to design specifications.</li>
<li style="margin:0 0 6px;">Follow established BIM standards, protocols, and workflows to maintain consistency and quality across all project models.</li>
<li style="margin:0 0 6px;">Collaborate closely with architects, engineers, and other stakeholders to ensure seamless integration of BIM across all disciplines and resolve any design conflicts.</li>
<li style="margin:0 0 6px;">Promote knowledge sharing and collaboration among project teams, serving as a liaison for BIM-related inquiries.</li>
<li style="margin:0 0 6px;">Regularly audit BIM models and documentation to ensure compliance with project specifications and standards, identifying any discrepancies.</li>
<li style="margin:0 0 6px;">Implement quality control processes and assist in corrective actions when issues are identified in BIM documentation.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">0-1 years of experience in a relevant architectural or BIM coordination role.</li>
<li style="margin:0 0 6px;">Demonstrated experience in architectural modeling, documentation, and design development.</li>
<li style="margin:0 0 6px;">Familiarity with model federation, clash detection and resolution, and model QA/QC processes.</li>
<li style="margin:0 0 6px;">Understanding of BIM standards and their practical application.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Technical Support and Data Management</h3>
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<li style="margin:0 0 6px;">Offer technical support to team members on BIM software and processes, ensuring effective utilization.</li>
<li style="margin:0 0 6px;">Attend training and professional development sessions to stay current on the latest BIM technologies and tools.</li>
<li style="margin:0 0 6px;">Organize and maintain BIM data and documentation, ensuring accessibility and up-to-date information for all project stakeholders.</li>
<li style="margin:0 0 6px;">Prepare and contribute to reports on BIM performance and project status, providing insights to support decision-making.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Location and Compensation</h3>
<p style="margin:0 0 12px; ************;">This <strong style="font-weight:700;">full-time</strong> position is based in <strong style="font-weight:700;">Riyadh, Saudi Arabia</strong>. Salary details for this role are not disclosed.</p>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><strong>Background</strong></p><br> <p>The primary role of United Nations Development Programme (UNDP) is to support country-led efforts to achieve the Sustainable Development Goals (SDGs). The work of UNDP in 170 countries around the world is anchored in diverse and effective partnerships, which are vital to our two critical roles at country level: (a) as an integrator across policy, programmatic and organizational silos; and (b) as an operational backbone for the United Nations and other partners.</p><br> <p>Saudi Arabia is witnessing economic prosperity and progress in all domains of socio-economic development which produced tangible improvement in all human development indicators such as standard of living, health and education services, environmental conditions as well as potentials of comprehensive development. In April 2016, the Government of Saudi Arabia announced its Saudi Vision 2030 – an ambitious long-term development programme.</p><br> <p>Saudi Vision 2030 represents an ambitious blueprint with long-term goals and expectations. It is expressed in three themes of a vibrant society: a thriving economy and an ambitious nation. A review of the three themes and their underlying issues of national concern reveal a holistic approach to development that encompasses the three dimensions of sustainable development: the social, the economic and the environment.</p><br> <p>The partnership between UNDP and Saudi Arabia is covering vital sectors and areas which contributes to address the needs of Saudi society, including enhancement of the local capacity of different government institutions and support to policy making and reporting. A wide set of under the scope of technical assistance is provided to assist the KSA departments in their reform processes.</p><br> <p>To support these activities, UNDP will provide technical advisory support to the KSA through the UNDP Country Office (CO) in Riyadh as well as provide support for overall project management activities. The Programme Associate is expected to provide technical expertise in overall project oversight, including project planning and coordination, monitoring and reporting.</p><br> <p>Under the guidance and direct supervision of the ARR and/or Programme Analyst, the Programme Associate provides leadership in execution of services in the CO Programme Unit and supports the design, planning and management of the country programme. The Programme Associate promotes a client-oriented approach consistent with UNDP rules and regulations.</p><br> <p>The Programme Associate may supervise and lead the support staff of the Programme Unit. The Programme Associate works in close collaboration with the Operations, Programme and project teams in the CO, UNDP staff in HQs and Regional Hubs, UN Agencies, government partners, and internal specialists to exchange information and resolve programme/complex finance-related issues.</p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <p><strong>Duties and Responsibilities</strong></p><br> <p>1<strong>.) Ensure effective management and implementation of programme strategies and policies and adapt processes and procedures:</strong></p><br> <ul> <li>Operationalize corporate policies and CPD commitments: Coordinate the roll‑out of updated procedures in the CO, ensure work plans, IRRF indicators and UNSDCF/CPD linkages are reflected in Quantum, and keep unit checklists/templates current with policy changes.</li> <li>Strengthen process efficiency and compliance: Maintain and improve programme implementation workflows (e.g., partner agreements, risk registers, gender and safeguards screens), track adherence to SOPs, and recommend practical adjustments to close gaps identified during reviews or audits.</li> <li>Enable informed programme decision‑making: Compile evidence, analytics and lessons learned to inform portfolio adaptations; prepare guidance notes and briefings for project teams and management on policy updates and their implications for delivery.</li> </ul> <p><strong>2.) Provide effective support to management of the Country Office programme:</strong></p><br> <ul> <li>Support formulation of programme and projects, work plans, initiation of a project, entering project into ERP, and preparation of required budget revisions.</li> <li>Provide day-to-day guidance to implementing partners on implementation of projects, and track use of financial resources.Contribute to managing digital technology solutions in programme implementation towards scalability and sustainability in line with UNDP’s digital standards.</li> <li>Contribute to the effective management of data in programme implementation, across the data lifecycle. Follow up on programme and project performance indicators/ success criteria, targets and milestones, and preparation of reports. Implement corporate results-based management mechanisms and tools. </li> <li>Identify programme related bottlenecks and propose solutions.</li> <li>Make preparations for external and internal programme / project audits, and support implementation of audit recommendations.</li> <li>Provide support to the Programme unit by maintaining internal expenditure system and performing quality assurance review of financial reports and payments that includes following up with other units and taking timely corrective actions. </li> </ul> <p><strong>3.) Support implementation of Country Office partnerships and resource mobilization strategies:</strong></p><br> <ul> <li>Develop and maintain strategic partnership intelligence: Collect and analyze information on potential partners in the private sector, academia, and non-profit organizations; prepare profiles and maintain a dynamic partnership database to support engagement planning and outreach.</li> <li>Facilitate private sector engagement for co-financing and innovation: Coordinate with programme teams to identify opportunities for joint initiatives with Saudi corporations and business associations; draft concept notes and organize partnership dialogues to leverage corporate social responsibility (CSR) and sustainability agendas.</li> <li>Strengthen collaboration with academia and civil society: Map universities, research centers, and non-profit entities aligned with UNDP priorities; support the design of knowledge-sharing platforms and partnership agreements to advance SDG-focused projects and policy research.</li> </ul> <p><strong>4.) Facilitate knowledge building and knowledge sharing in the Country Office:</strong></p><br> <p>In assigned programme areas:</p><br> <ul> <li>Organize and deliver programme related training for relevant programme and operations personnel.</li> <li>Compile lessons learned and best practices.</li> </ul> <p>Provide sound contributions and support to knowledge networks, communities of practice, and digital knowledge platforms.</p><br> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p><strong>Supervisory/Managerial Responsibilities: May supervise Programme and/or Project Assistant/s within the team.</strong></p><br> <p><strong>Competencies</strong></p><br> <p><i><strong>Core:</strong></i></p><br> <strong>Achieve Results</strong> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <strong>Think Innovatively</strong> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <strong>Learn Continuously</strong> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <strong>Adapt with Agility </strong> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination </strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <strong>Engage and Partner</strong> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <strong>Enable Diversity and Inclusion</strong> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>Cross-Functional & Technical competencies :</strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Business Management</strong></i> Customer Satisfaction/Client Management <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfil and understand the real customers' needs. </li> <li>Provide inputs to the development of customer service strategy.</li> <li>Look for ways to add value beyond clients' immediate requests. </li> <li>Ability to anticipate client's upcoming needs and concerns.</li> </ul> <br> <i><strong>Business Management</strong></i> Project Management <ul> <li>Ability to plan, organize, prioritize and control resources, procedures and protocols to achieve specific goals</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Ability to identify and organize action around mitigating and proactively managing risks</li> </ul> <br> <p><i><strong>Business Management</strong></i></p><br> Results-based Management <ul> <li>Ability to manage programmes and projects with a focus on improved performance and demonstrable results.</li> </ul> <br> <i><strong>Business Development</strong></i> Knowledge Generation <ul> <li>Ability to research and turn information into useful knowledge, relevant for context, or responsive to a stated need.</li> </ul> <br> <i><strong>Procurement</strong></i> <p>Contract Management</p><br> <ul> <li>Knowledge of contract management concepts, principles and methods, and ability to apply this to strategic and/or practical situations.</li> </ul> <br> <i><strong>Finance</strong></i> <p>Budget Management </p><br> <ul> <li>Ability to support budgetary aspects of work planning process, drawing and management of team budgets.</li> </ul> <br> <p><strong>Required Skills and Experience</strong></p><br> <i><strong>Education</strong></i> <br> <ul> <li>Secondary education is required </li> <li>A university degree in Business Administration, Public Administration, Economics, Political Sciences, Social Sciences, or related field will be given due consideration, but it is not a requirement.</li> </ul> <br> <i><strong> Experience, Knowledge, and Skills</strong></i> <br> <ul> <li>Minimum of 7 years (with high school diploma) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative/management or programme experience is required at the national and/or international level. Experience in thematic area is desirable. </li> <li>Experience in the use of computers, office software packages (MS Word, Excel, etc.), database packages, and web-based management systems such as ERP.</li> <li>experience and knowledge of project cycle management in the public or private sector or international organizations is desirable </li> <li>Work experience with the UN and international organizations is desirable </li> <li>Demonstrated experience in facilitating knowledge and capacity-building, as well as promoting knowledge sharing and advocacy, is desirable.</li> <li>Experience in analysis, research and interpretation of economic and statistical datais desirable</li> </ul> <br> <i><strong>Language Requirements</strong></i> <br> <ul> <li>Fluency in Arabic and English is required</li> </ul> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br> <p>#LI-DNI</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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Bachelor's degree / higher diploma </div>
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LOGEX is looking for an ambitious and commercially driven Partnerships Specialist to join our team and lead the acquisition of new restaurant and retail partners.<br>The ideal candidate will have proven experience working in the food delivery, quick commerce, or logistics technology industry, with a strong network of restaurants, cafés, and retail businesses in the Saudi market.<br>Location: Riyadh, Saudi Arabia Employment Type: Full-time Experience: 2+ years<br>Key Responsibilities<br>Identify and acquire new restaurant and retail partners across Saudi Arabia. Build and manage a strong pipeline of potential merchants. Prospect decision-makers and establish new business relationships. Conduct meetings, presentations, and commercial negotiations with potential partners. Negotiate partnership terms and close deals successfully. Own the full partnership cycle from lead generation to contract signing and onboarding. Develop and maintain long-term relationships with key merchants. Identify high-potential merchants and prioritize acquisition opportunities. Achieve monthly and quarterly merchant acquisition and activation targets. Monitor competitor activities and identify new market opportunities. Work closely with Operations and Onboarding teams to ensure successful partner activation. Maintain accurate records of leads, negotiations, contracts, and partner status.<br>Requirements<br>2+ years of experience in Partnerships, Business Development, Sales, Merchant Acquisition, or a similar role. Previous experience with food delivery or delivery platforms, such as: Hunger Station Jahez Keeta Talabat Noon Food Similar delivery or quick-commerce platforms Strong existing network within the restaurant, café, and retail sectors in Saudi Arabia. Proven track record of closing commercial deals. Strong negotiation and objection-handling skills. Excellent communication and relationship-building skills. Strong understanding of the Saudi restaurant and retail market. Highly target-driven and commercially minded. Ability to work independently and manage multiple partnership opportunities simultaneously. Arabic and English proficiency.<br>What We’re Looking For:<br>We are looking for someone who doesn’t simply generate leads, but can open doors, negotiate with decision-makers, and turn opportunities into signed partnerships.<br>Candidates with existing relationships across restaurants, cafés, retail chains, and merchants in Saudi Arabia will have a strong advantage.
TMC Middle East is looking for a Senior Dev Ops Engineer — Oracle Cloud Infrastructure (OCI) for a 6-month extendable contract with a leading technology organisation based in Riyadh, Saudi Arabia. If you live and breathe OCI, thrive in compliance-driven environments, and can own cloud infrastructure end-to-end from day one, this role is built for you. You'll operate at the intersection of platform engineering, observability, and multi-cloud governance — fully remote, with real impact from the start.<br>Responsibilities- Design, build, and operate OCI infrastructure (compute, VCN networking, security, Object/Block Storage, IAM) across KSA regions- Administer OCI-managed database services including MySQL Heat Wave with disaster-recovery configuration- Own OCI tenancy governance: compartments, policies, quotas, budgets, and cost optimisation- Build and maintain CI/CD pipelines (Git Hub Actions / Git Lab CI) and manage Terraform state on OCI Object Storage backends- Maintain the Prometheus / Grafana / Elastic observability stack and enforce NCA ECC/CCC and PDPL compliance controls<br>Requirements- 5+ years of Dev Ops / SRE / cloud infrastructure experience, with at least 3+ years hands-on with OCI- Deep expertise in OCI core services and strong Infrastructure-as-Code skills using Terraform and Ansible- Proven CI/CD pipeline experience and solid Linux/Windows Server administration with Bash, Power Shell, or Python scripting- Familiarity with Saudi regulatory cloud requirements (NCA ECC/CCC, PDPL data residency)- Experience with disaster recovery, backup strategies, and workload migration<br>Work Mode: This is a strictly remote role (Sunday–Thursday). Please apply ONLY if you are 100% comfortable working fully remote — candidates not aligned on this will not be considered.<br>Notice Period: Immediate joiners are preferred. Candidates with a notice period of up to 30 days are welcome to apply. If your notice period exceeds 30 days, please do not apply at this time.<br>To apply, send your CV to abishake.kosman@tmc-employeneurs.com. Due to the high volume of applications, only shortlisted candidates will be contacted — please do not expect a response if you are not selected, and kindly refrain from following up.
ENGIE SOLUTIONS MIDDLE EASTENGIE Solutions is part of the ENGIE Group, a global reference in low-carbon energy and services, with more than 96,000 employees. At ENGIE Solutions, we believe in providing solutions, not just services. We bring to the table integrated, tailor-made, financed, technology-enabled, and data-driven facility management solutions that improve energy and asset performance for cities, communities, industries, and properties. The company is committed to investing in countries through empowering the local workforce, implementing smart technology solutions and know-how, and delivering financed and guaranteed energy-efficient projects for our customers.<br>All interested applicants can also email their CVs to careers.escl@dhowsolutions.com with a subject line of “Sales Coordinator” mentioning their availability.<br>Industry: Facilities Management Job Title: Sales Coordinator Position Reports to: Business Development Manager Location: Riyadh, Saudi Arabia<br>SUMMARY: The Sales Coordinator provides administrative and commercial support to the Business Development team by coordinating sales activities, maintaining CRM records, preparing proposals, tracking opportunities, organizing client meetings, and ensuring timely completion of sales documentation.<br>PRIMARY FUNCTIONS AND ESSENTIAL RESPONSIBILITIES:Support the Business Development team throughout the sales lifecycle Coordinate client meetings, presentations and site visits Maintain CRM databases and sales opportunity trackers Prepare commercial proposals, capability statements and prequalification documents Coordinate bid submissions and ensure timely completion of tender requirements Liaise with internal departments to collect technical and commercial information Prepare quotations and follow up with clients Track sales KPIs and prepare periodic management reports Coordinate marketing materials and promotional activities Maintain client correspondence and documentation.<br>EDUCATION / CERTIFICATION / KNOWLEDGE:Bachelor's Degree in Business Administration, Marketing or related discipline Demonstrated proficiency in the Microsoft Office environment including Word, Excel, Power Point, Project and Outlook.<br>EXPERIENCE:3–5 years of experience in sales coordination or business development support Experience within Facility Management, Engineering or B2B services preferred.<br>SKILLS/ABILITIES:Strong interpersonal skills Excellent communication Highly organized Ability to prioritize multiple deadlines Strong presentation preparation abilities Customer-oriented mindset.
<h2 class="h5">Job description</h2>
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<span>Senior Project Manager Job </span>
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<span>Date: </span>
<span>7 Jun 2026 </span>
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</span></span><p><strong><span>ROLE PURPOSE</span></strong></p><br><br>
<p><em><span>The aim is to state the overall significance of the job from the organization’s perspective.</span></em></p><br><br>
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<p><span>To plan and implement projects by organize and oversee all aspects to ensure the achievement of their objectives within the specified time and utilizing the available resources, in accordance with the organization's goals.</span></p><br><br>
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<p><strong><span>KEY ACCOUNTABILITIES & ACTIVITIES</span></strong></p><br><br>
<p><em><span>This section describes <u>the principal outputs</u> required from the job.</span></em></p><br><br>
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<p><strong><span>Key Accountabilities</span></strong></p><br><br>
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<li><span>Program Planning & Budgeting</span></li>
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<li><span>Identify the Program Objectives in which the Program will be Evaluated and Accepted.</span></li>
<li><span>Develop a comprehensive plan for projects execution to achieve the defined objectives.</span></li>
<li><span>Estimate and prepare the program budgets based on the scope of project and track all costs to ensure proper budget coverage.</span></li>
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<li><span>Identify and mitigate risks, and resolve issues to ensure successful program delivery.</span></li>
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<li><span>Establish and maintain strong relationships with key stakeholders, including executives, department heads, and project team members.</span></li>
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<li><span>Facilitate effective communication and foster collaboration among team members and stakeholders throughout the program lifecycle.</span></li>
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<li><span>Conduct program evaluations to assess outcomes, identify lessons learned, and drive continuous improvement.</span></li>
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<p><strong><span>JOB SPECIFICATIONS</span></strong></p><br><br>
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<li><span>Bachelor degree in Information Technology or MIS, Master’s Degree in Information Technology or MIS is plus</span></li>
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<p><strong><span>Years and Nature of Experience</span></strong></p><br><br>
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<li><strong><span>4</span></strong><span>+ Years </span><span>of relevant experience in a related industry</span></li>
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<br><strong>Job Segment: </strong>
<span>Project Manager, Manager, Technology, Management </span>
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Preferred candidate </h2>
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Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>JOB SUMMARY</strong></p><p>The Digital Workplace Analyst is a hands-on, people-first technical role at the heart of KEO s employee technology experience. This is not a role about closing tickets - it is about ensuring that every KEO employee, wherever they are, has the tools, access, and confidence to do their best work. Operating within KEO s Microsoft-centric digital workplace environment, the Analyst resolves second-line incidents and service requests, manages endpoint devices through Microsoft Intune, supports Microsoft 365 and related platforms, and actively contributes to knowledge, automation, and continual improvement initiatives. The role also encompasses first-line triage and escalation, providing end-to-end ownership of employee technology issues across the offices and the broader KEO group.</p><p><strong>KEY TASKS AND RESPONSIBILITIES</strong></p><p><strong>Service Delivery & Incident Management</strong></p><ul><li>Act as the primary point for IT incidents and service requests, taking ownership through to resolution and maintaining clear, timely communication with end users throughout.</li><li>Manage and resolve incidents and requests via the ITSM ticketing system, adhering to SLA targets and ITIL 4 service management principles, ensuring all ticket records are accurate, complete, and audit-ready.</li><li>Provide remote and deskside support for hardware, software, and connectivity issues across KEO s Windows endpoint environments, escalating where required.</li><li>Support major incident response by providing rapid on-site triage, communicating updates to affected users and team leads, and contributing to post-incident reviews to identify and implement preventive actions.</li></ul><p><strong>Endpoint Management & Device Administration</strong></p><ul><li>Manage and maintain KEO s endpoint fleet using Microsoft Intune and Endpoint Configuration Manager, including device enrolment, Autopilot provisioning, configuration profile deployment, and compliance policy enforcement.</li><li>Administer device lifecycle activities including new device setup, hardware refresh, asset tracking within the CMDB, and secure decommissioning in accordance with KEO s data handling and disposal standards.</li><li>Deploy and maintain software packages, Windows updates, and security patches across all managed endpoints, monitoring compliance levels and coordinating remediation where devices fall outside agreed thresholds.</li><li>Support KEO s zero-touch provisioning model, configuring and validating Autopilot deployment profiles to ensure new employees can be productive from day one without manual IT intervention.</li></ul><p><strong>Microsoft 365 & Platform Support</strong></p><ul><li>Provide second-line support for Microsoft 365 services resolving configuration and access issues efficiently and completely.</li><li>Administer accounts, licensing assignments, software installations adhering to least-privilege principles and role-based access control (RBAC) standards.</li><li>Support the management of Conditional Access policies, MFA enrolment, and Entra ID group memberships in collaboration with other teams, escalating identity and access governance issues appropriately.</li><li>Assist users with digital adoption and effective use, providing practical guidance and acting as a local champion for KEO s productivity programme.</li><li>Support Autodesk Construction Cloud, Bentley, and other AEC-specific platform users with access, configuration, and connectivity issues, coordinating with other teams on integration matters.</li></ul><p><strong>Security, Compliance & Governance</strong></p><ul><li>Maintain accurate and complete asset records in the CMDB, including hardware specifications, software licenses, and device ownership, supporting periodic IT audits and regulatory compliance activities.</li><li>Operate in accordance with KEO s security policies and zero-trust principles, ensuring all endpoint and user account actions comply with established access control, data protection, and change management standards.</li><li>Monitor Microsoft Defender for Endpoint alerts relevant to managed devices, performing initial triage and remediation of endpoint security events and escalating confirmed threats to the Cybersecurity teams.</li></ul><p><strong>Knowledge, Improvement & Collaboration</strong></p><ul><li>Create and maintain high-quality knowledge base articles for both technical and end-user audiences, enabling self-service resolution and reducing repeat incident volume over time.</li><li>Proactively identify recurring incidents, service gaps, and friction points in the employee technology experience, and propose improvements through the continual service improvement process.</li><li>Identify opportunities to automate repetitive service tasks using Microsoft Power Automate, Intune automation, or scripting, collaborating with other teams to build and deploy solutions.</li><li>Collaborate with Digital Workplace team leads and peers across the global team to share knowledge, standardize practices, and contribute to a consistent, high-quality employee experience across all KEO locations.</li><li>Ensure that Health, Safety, Sustainability, and Continual Improvement principles are embedded in all work practices.</li><li>Perform other duties as assigned.</li></ul><p><strong>JOB-SPECIFIC COMPETENCIES</strong></p><ul><li><strong>Service-first mindset:</strong> instinctively thinks about the impact of every technical action on the employee experience, and measures success by outcome quality.</li><li><strong>Clear and empathetic communicator:</strong> able to explain technical issues in plain language, set realistic expectations, and keep users informed throughout the resolution process - including when things take longer than expected.</li><li><strong>Calm under pressure</strong> maintains composure and clear thinking during major incidents, prioritizing effectively and communicating proactively to affected stakeholders.</li><li><strong>Technically curious and self-directed:</strong> actively keeps pace with Microsoft 365 feature releases, Intune capabilities, and the evolving threat landscape, applying new knowledge to improve service quality without waiting to be directed.</li><li><strong>Knowledge-first mindset:</strong> documents solutions thoroughly and contributes to the knowledge base as a matter of habit - understands that a well-written article prevents the next five tickets.</li><li><strong>Collaborative team player,</strong> works effectively with peers across geographies and cultures, shares knowledge freely, and actively supports the wider Digital Workplace team s goals.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Typically, 2 4+ years of hands-on experience in an IT support, digital workplace, or systems administration role within an enterprise environment.</li><li>Demonstrated experience managing Windows endpoints in a corporate environment, including troubleshooting hardware, software, and connectivity issues at second-line level.</li><li>Hands-on experience with Microsoft Intune or Microsoft Endpoint Configuration Manager (MECM) for device management, policy deployment, software packaging, and patch compliance.</li><li>Working knowledge of Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business - able to administer accounts, licenses, and configurations via the M365 Admin Centre.</li><li>Practical familiarity with Microsoft Entra ID (Azure AD), including user account management, group memberships, MFA administration, and Conditional Access concepts.</li><li>Experience working within an ITIL 4-aligned service management framework, with a solid understanding of incident, request, problem, and change management processes.</li><li>Exposure to Microsoft Defender for Endpoint or equivalent endpoint security tooling, with the ability to perform basic triage and escalation of security alerts.</li><li>Experience using and maintaining an ITSM ticketing platform with discipline around ticket quality, SLA adherence, and documentation.</li><li>Familiarity with network fundamentals including TCP/IP, DNS, DHCP, VPN, and Wi-Fi troubleshooting in a corporate environment.</li><li>Experience with Autodesk Construction Cloud, Bentley, or other products is advantageous, given KEO s AEC operating context.</li><li>Exposure to Microsoft Power Automate, PowerShell scripting, or other automation tooling is advantageous.</li><li>Experience in the AEC (Architecture, Engineering, and Construction) or professional services sector is advantageous.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>Title:</b></p><br><br>Senior Testing & Commissioning Manager - Saudi National<br><br><p>Job Title: Senior Testing and Commissioning Manager</p><br><br><br><p>Belong, Connect, Grow, with KBR!</p><br><br><br><p>The KBR team of teams delivers future-forward science, technology and engineering solutions and mission-critical services that help governments and companies around the world accomplish their most important objectives, while also helping achieve their sustainability goals. KBR Sustainable Technology Solutions provides holistic and value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy transition solutions, high-end design and engineering capabilities, and smart solutions to optimize planned and operating assets.</p><br><br><br><p> Job Title: Senior Testing and Commissioning Manager</p><br><br><br><p>KBR is growing its Project Management Office Consultancy (PMO) team for an exciting, high‑profile infrastructure development in Riyadh, KSA. The PMO project role would be based full-time in the Client’s offices in Riyadh, KSA.</p><br><br><br><p><b>Job Purpose</b></p><br><br><br><p>The Senior Testing and Commissioning Manager is responsible for coordinating with Project Management Consultants (PMCs) and contractors for planning, coordinating, and leading progressing testing and commissioning regimes concluding with transfer of completed assets to End-users / Operators and Maintainers ensuring safe, efficient, and compliant system handover from Construction to Operations.</p><br><br><br><p>The role provides technical leadership during pre-commissioning, commissioning, start-up, performance testing, and handover phases, ensuring that systems are tested, commissioned, and integrated in accordance with project specifications, operational requirements, HSE standards, and Client expectations.</p><br><br><br><p>The position serves as the focal point between Engineering, Construction, Commissioning, Operations, Vendors, and Client representatives throughout project execution.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>Commissioning Leadership</b></p><br><br><br><p>Lead systems FLS, mechanical, electrical, and plumbing commissioning activities from system completion through start-up and final handover.</p><br><br><p>Develop and implement commissioning strategies, execution plans, procedures, and schedules.</p><br><br><p>Coordinate multidisciplinary commissioning activities to ensure seamless system integration.</p><br><br><p>Coordinate among numerous PMCs and contractor personnel.</p><br><br><p>Ensure commissioning targets and project milestones are achieved safely and efficiently.</p><br><br><br><p><b>Pre-Commissioning Management</b></p><br><br><p>Plan and supervise pre-commissioning activities including:</p><br><br><p>Mechanical Completion Verification</p><br><br><p>System Walkdowns</p><br><br><p>Line Checking</p><br><br><p>Flushing and Cleaning</p><br><br><p>Air Blowing</p><br><br><p>Water Flushing</p><br><br><p>Hydrostatic Testing</p><br><br><p>Pneumatic Testing</p><br><br><p>Leak Testing</p><br><br><p>Drying and Preservation Activities</p><br><br><p>Verify readiness for commissioning and start-up activities.</p><br><br><p>Ensure punch list identification and closure processes are effectively managed.</p><br><br><br><p><b>Mechanical & Piping Commissioning</b></p><br><br><p>Coordinate commissioning activities for:</p><br><br><p>Fire and Life Safety (FLS)</p><br><br><p>Utility Piping Systems</p><br><br><p>Mechanical Packages</p><br><br><p>Firewater Systems</p><br><br><p>HVAC Mechanical Systems</p><br><br><br><p><b>Start-Up & Operational Readiness</b></p><br><br><p>Lead system energization and start-up activities.</p><br><br><p>Develop commissioning sequences and start-up procedures.</p><br><br><p>Coordinate operational readiness reviews.</p><br><br><p>Support performance testing and system acceptance activities.</p><br><br><p>Ensure all systems meet design intent and operational requirements.</p><br><br><p>Facilitate smooth transfer of facilities to Operations.</p><br><br><br><p><b>Interface & Coordination</b></p><br><br><p>Coordinate with Engineering, Construction, QA/QC, Operations, HSE, Vendors, and Client teams.</p><br><br><p>Participate in commissioning meetings, readiness reviews, and management progress sessions.</p><br><br><p>Interface with package vendors during testing, start-up, and troubleshooting activities.</p><br><br><p>Resolve technical issues impacting commissioning schedules and system performance.</p><br><br><p><b>Mechanical Completion & Handover</b></p><br><br><p>Manage Mechanical Completion (MC) activities and certification processes.</p><br><br><p>Review and verify system completion dossiers.</p><br><br><p>Ensure timely closure of punch items and deficiencies.</p><br><br><p>Coordinate turnover packages and handover documentation.</p><br><br><p>Facilitate Final Acceptance and project close-out activities.</p><br><br><br><p><b>HSE Responsibilities</b></p><br><br><p>Ensure all commissioning activities comply with project HSE requirements and company procedures.</p><br><br><p>Lead commissioning risk assessments, operations reviews, and Job Safety Analysis (JSA) activities.</p><br><br><p>Ensure proper implementation of Permit-to-Work (PTW) systems.</p><br><br><p>Promote a strong safety culture during commissioning and start-up phases.</p><br><br><p>Participate in incident investigations and implementation of corrective actions.</p><br><br><br><p><b>Quality Assurance</b></p><br><br><p>Verify compliance with project specifications, commissioning procedures, and industry standards.</p><br><br><p>Review test records, commissioning reports, and completion documentation.</p><br><br><p>Ensure proper documentation of commissioning results and system performance.</p><br><br><p>Support quality audits and client inspections.</p><br><br><p>Ensure accurate as-built and turnover records are maintained.</p><br><br><br><p><b>Qualifications & Experience:</b></p><br><br><p><b>Education</b></p><br><br><p>Bachelor's Degree in Mechanical Engineering or related Engineering discipline.</p><br><br><br><p><b>Preferred Certifications</b></p><br><br><p>PMP Certification</p><br><br><p>NEBOSH or Equivalent HSE Certification</p><br><br><br><p><b>Experience</b></p><br><br><p>Minimum 10 years of experience in FLS, Mechanical, Electrical and Plumbing Commissioning within infrastructure and buildings projects.</p><br><br><p>Minimum 5 years in a Lead Commissioning Engineer or Senior Commissioning role.</p><br><br><p><b>Proven experience in:</b></p><br><br><p>Utility Systems</p><br><br><p>Mechanical Packages</p><br><br><p>Brownfield Modifications and Tie-Ins</p><br><br><p>Experience supporting pre-commissioning, commissioning, start-up, and operational handover phases.</p><br><br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
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<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About BAE Systems Saudi Arabia</h3>
<p style="margin:0 0 12px; ************;">BAE Systems Saudi Arabia serves as the UK Government’s nominated Prime Contractor, providing equipment, support, and training to Saudi Arabia under Government-to-Government arrangements. The company is committed to maintaining Royal Saudi Air Force (RSAF) aircraft and training RSAF and Royal Saudi Naval Force personnel. Based in <strong style="font-weight:700;">Dhahran</strong>, BAE Systems Saudi Arabia actively supports the Saudi Arabian National Agenda, including Saudisation and the development of Saudi National capability through partner companies, reinforcing industrialisation and partnerships.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Electrical Maintenance Supervisor Role</h3>
<p style="margin:0 0 12px; ************;">The Electrical Maintenance Supervisor operates within a demanding environment, playing a critical role in ensuring aircraft readiness for the RSAF customer. This <strong style="font-weight:700;">full-time</strong> position is highly visible and requires regular interaction with various departments and organisations, including Supply, Workshops, Quality, Product Safety, and MODSAP. The supervisor is central to coordinating maintenance activities and upholding operational standards.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Provide first-stage, mandatory, and independent certification for completed tasks by Maintenance Team Technicians, including Red-X clearance.</li>
<li style="margin:0 0 6px;">Plan and coordinate scheduled on- and off-aircraft maintenance activities to meet the aircraft maintenance programme and RSAF operational requirements.</li>
<li style="margin:0 0 6px;">Ensure work adheres to approved data, standards, and procedures detailed in the MOE.</li>
<li style="margin:0 0 6px;">Prioritise tasks based on shop and aircraft schedules.</li>
<li style="margin:0 0 6px;">Monitor and provide daily progress updates against the programme via agreed IT applications and verbal briefs.</li>
<li style="margin:0 0 6px;">Highlight potential issues impacting the aircraft programme to the Team Leader/Maintenance Manager.</li>
<li style="margin:0 0 6px;">Ensure timely and accurate information submission for AES, DDR, and Technical Queries.</li>
<li style="margin:0 0 6px;">Limit overtime requirements through effective planning and flexi-time utilisation.</li>
<li style="margin:0 0 6px;">Verify that supervised personnel possess the necessary knowledge and skills for assigned tasks.</li>
<li style="margin:0 0 6px;">Provide direct supervision to personnel to ensure quality standards are met.</li>
<li style="margin:0 0 6px;">Ensure strict tool control procedures are followed.</li>
<li style="margin:0 0 6px;">Investigate and report on technical issues and accident/incident events.</li>
<li style="margin:0 0 6px;">Plan shift patterns to ensure effective manpower utilisation.</li>
<li style="margin:0 0 6px;">Prepare for and cooperate with all internal and external audits.</li>
<li style="margin:0 0 6px;">Ensure sound maintenance practices and documentation procedures are consistently followed.</li>
<li style="margin:0 0 6px;">Confirm all personnel are authorised/certified to accomplish delegated tasks.</li>
<li style="margin:0 0 6px;">Ascertain that pre-use checks are carried out on equipment used in supervised tasks.</li>
<li style="margin:0 0 6px;">Provide on-the-job theoretical and practical training.</li>
<li style="margin:0 0 6px;">Assess team personnel competency and report deficiencies to the Team Leader/Maintenance Manager.</li>
<li style="margin:0 0 6px;">Certify personnel for specific tasks when certified as a ‘Work Place Trainer’.</li>
<li style="margin:0 0 6px;">Ensure accurate demands for replacement components/parts are placed promptly.</li>
<li style="margin:0 0 6px;">Accurately record required-by and impact dates for demands.</li>
<li style="margin:0 0 6px;">Monitor forecast dates for demands in conjunction with the project plan and place critical items on the ‘critical list’.</li>
<li style="margin:0 0 6px;">Confirm availability of serviceable and calibrated test equipment for planned tasks, informing the Operations Team Leader if unavailable.</li>
<li style="margin:0 0 6px;">Establish and maintain positive relations with internal and external customers.</li>
<li style="margin:0 0 6px;">Ability to tow aircraft and supervise an aircraft towing team.</li>
<li style="margin:0 0 6px;">Hold 2nd signature authority.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for this role should possess <strong style="font-weight:700;">2-5 years of relevant experience</strong> and meet the following essential criteria:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A recognised qualification at NVQ3/ONC/OND/BTEC level in a relevant technical discipline, a technical apprenticeship, or an equivalent technical qualification acceptable to M&CA.</li>
<li style="margin:0 0 6px;">Extensive post-qualification practical maintenance experience within an operational flying aircraft environment, supported by formal recorded workplace applied related training, or 3 years of experience in Tornado Avionics/Electrical system testing.</li>
<li style="margin:0 0 6px;">Relevant type training (‘Q’ Course) and equipment-specific training, if required.</li>
<li style="margin:0 0 6px;">Demonstrated leadership skills and proven ability to supervise engineering personnel at all levels.</li>
<li style="margin:0 0 6px;">Ability to obtain and maintain Saudi Council of Engineers (SCE) membership at the appropriate level prior to commencing employment in KSA.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Desirable Skills and Knowledge</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A sound understanding of the RSAF 4-1-7166 series and supporting technical publications applicable to the work area.</li>
<li style="margin:0 0 6px;">An understanding of RSAF operations and working practices.</li>
<li style="margin:0 0 6px;">Working knowledge of Q-pulse, IMS, and an understanding of M&CA processes.</li>
<li style="margin:0 0 6px;">Knowledge of relevant parts of the MOE and associated procedures.</li>
<li style="margin:0 0 6px;">Ability to confirm full accomplishment of maintenance tasks.</li>
<li style="margin:0 0 6px;">Understanding of personnel authorisations and limitations.</li>
<li style="margin:0 0 6px;">Ability to prioritise tasks and report discrepancies.</li>
<li style="margin:0 0 6px;">Proficiency in the use and control of required tooling and equipment.</li>
<li style="margin:0 0 6px;">Relevant Type-specific training.</li>
<li style="margin:0 0 6px;">Understanding and application of human factors, error management, health & safety, and proactive hazard analysis appropriate to the role.</li>
<li style="margin:0 0 6px;">Hold a current driving licence.</li>
<li style="margin:0 0 6px;">Computer literate with an understanding of the Microsoft Office Suite.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Compensation and Benefits</h3>
<p style="margin:0 0 12px; ************;">In exchange for your dedication and expertise, BAE Systems Saudi Arabia offers a <strong style="font-weight:700;">competitive salary</strong> and a comprehensive benefits package. For expatriate employees, this includes the potential for family relocation to Saudi Arabia in the future.</p>
<p>The Infection Control Practitioner (ICP) is responsible for implementing and overseeing infection control activities across all Diaverum clinics under the direction of the Infection Control Specialist. This role ensures continuous surveillance of clinic and laboratory data to identify and monitor healthcare-associated infections (HAIs) and potential outbreaks.</p><p>Key responsibilities include investigating disease outbreaks, maintaining accurate infection control records, and ensuring compliance with infection prevention policies. The ICP plays a vital role in staff education by developing and delivering infection control training programs, including orientation for new employees. Additionally, the role contributes to quality improvement initiatives, risk assessments, and policy development to strengthen infection prevention and control practices across all Diaverum clinics.</p><p><strong>KEY RESULT AREAS</strong></p><ul><li>Assume responsibility for the coordination of activities related to Infection Control as directed by Infection Control Specialist</li><li>Assume responsibility in conjunction with the Infection Control Specialist, for the planning and implementation of Infection Control programs for the clinics in keeping with established standards of the clinics and Joint Commission on Accreditation of Healthcare organizations.</li><li>Participate in the planning, development, and implementation of in-service education programs directly related to Infection Control for current Center staff and activities related to the new employee orientation program.</li><li>Ensure the establishment and maintenance of standards for Infection Control on a clinic-wide basis that ensures compliance with JCI, CBAHI, OSHA, CDC, and local MOH regulations.</li><li>Review and evaluate all procedures and policies related to Infection Control and provide interpretation for Head Nurses, other Departmental Managers, and Professional Staff in conjunction with Infection Control Specialist.</li><li>Establish, maintain and evaluate a comprehensive record system for all isolated patients and determine the prevalence of nosocomial infection every month.</li><li>Collaborate with the Infection Control specialist and assist in the development and revision of the Infection Control Policies and Procedures.</li><li>Collaborate with appropriate Administrative and Medical Staff in the maintenance of patient care standards that relate to Infection Control.</li><li>Initiate and participate in programs and projects which enhance the mission of Infection Control within the Diaverum Clinics.</li><li>Plan and prepare infection control reports on a monthly, half annual and annual basis which are submitted to the Medical Director, Infection Control Specialist and the Infection Control Committee, administration, and all required departments of Diaverum.</li><li>Review the Quality of environmental cleanliness regularly and report concerns to the Infection Control Coordinator and appropriate Department Head for resolution.</li><li>Investigate significant outbreaks of infection to identify the source of the problem and the resolution in consultation with the Infection Control Specialist and the Medical Director.</li><li>Ensure that the staff Comply with the standards laid down by the Approved International Accreditation Standards.</li><li>Identifies any occurrence not consistent with the operation of the clinic or standard of service for patients, employees, or visitors and situations that put patients, staff, or visitors at risk for injury or other harm through the chain of command.</li><li>Communicate and fill up any format related to infection control requested by MOH.</li><li>Interacts with physicians, nurses, department managers occupational health, and other professional/non-professional staff members to provide resource information, resolve infection control problems, and identify new opportunities to improve service and reduce costs.</li><li>Regular meetings with all clinic HNs and MDs to evaluate, improve, and solve infection issues, including root cause analysis and corrective action plans, are reported to the Head of Infection Control.</li><li>Follow up pre-employment health screening of the staff in the clinic.</li><li>Following up on staff and patients' serology and vaccination.</li><li>Prepare a comprehensive quarterly report of infections in the clinic and highlight the incidence and prevalence of infections and benchmark between clinics.</li><li>Conduct regular infection control audits to assess compliance and implement necessary improvements as needed.</li><li>Perform other applicable tasks and duties assigned within the realm of his/her knowledge, skills, and abilities.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Education:</h2><p>Graduate of an accredited school of Nursing or Bachelor s Degree in Nursing or Medical Sciences or Public Health, or any related field</p><p>Must have completed special coursework in epidemiology, infection control or related coursework in the area of expertise</p><p>A recognized Professional Nursing Licensure from the country of origin</p><p>A Certificate Board in Infection Control is preferred</p><h2>Experience:</h2><p>Minimum of 5 years continuous working experience in Nursing preferred in dialysis of which at least 2 Years of recent direct experience in Infection Control in an acute care setting or related facility is necessary</p><p>For Non nurses; favorable to have 2 years of recent experience in Infection Control in an acute care setting or related facility</p><p>Demonstrated ability to lead infection prevention programs and effectively collaborate with multidisciplinary teams</p><h2>Languages:</h2><p>Fluent in Arabic and English (spoken and written)</p><h2>IT Skills:</h2><p>Computer operating experience and MS Office skills are required</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Position Overview We are looking for a reliable, detail-oriented, and highly organized Remote Administrative Assistant to support our growing operations team serving the MENA region , including the UAE, Qatar, and Saudi Arabia. This entry-level position is ideal for someone who enjoys working with organized systems, maintaining accurate records, and supporting day-to-day administrative operations. You'll help keep business processes running smoothly by managing data, tracking workflows, maintaining documentation, and ensuring information is accurate and up to date. No extensive professional experience is required. We provide structured training and onboarding to help you succeed. We're looking for someone who is dependable, organized, comfortable working independently, and committed to producing high-quality work.</p><p>Key Responsibilities</p><p>Administrative Data Management</p><ul><li>Maintain and update spreadsheets and internal databases using Google Sheets or Microsoft Excel.</li><li>Review records for accuracy, consistency, and completeness.</li><li>Standardize names, contact information, formatting, and internal documentation.</li><li>Identify duplicate records, missing information, and data inconsistencies.</li><li>Flag incomplete information for follow-up.</li><li>Organize digital files using established naming conventions and folder structures.</li><li>Maintain accurate records of updates and corrections.</li></ul><p>Workflow & Task Coordination</p><ul><li>Review and organize incoming administrative requests.</li><li>Assign or route tasks according to established workflows.</li><li>Track task progress through completion.</li><li>Follow up on overdue or incomplete items.</li><li>Maintain clear documentation of task status.</li><li>Communicate when clarification or additional information is needed.</li></ul><p>Tracking & Reporting</p><ul><li>Update operational trackers for ongoing, completed, and pending work.</li><li>Maintain daily activity logs and documentation.</li><li>Prepare simple progress summaries and reports.</li><li>Monitor recurring issues and identify opportunities for process improvement.</li><li>Escalate workflow bottlenecks when appropriate.</li></ul><p>Scheduling & Administrative Support</p><ul><li>Assist with calendar updates and scheduling as needed.</li><li>Send reminders for deadlines and important milestones.</li><li>Track onboarding progress and checklist completion.</li><li>Help coordinate internal administrative activities to keep projects on schedule.</li></ul><p>Quality Assurance</p><ul><li>Review work before submission for accuracy and formatting.</li><li>Maintain organized documentation and file structures.</li><li>Ensure records remain accessible and easy to locate.</li><li>Support updates to internal documentation and procedures.</li><li>Follow established Standard Operating Procedures (SOPs).</li></ul><p>What We're Looking For</p><p>Successful candidates demonstrate:</p><ul><li>Exceptional attention to detail.</li><li>Strong organizational skills.</li><li>Consistent and accurate work.</li><li>Clear written communication.</li><li>Ability to work independently in a remote environment.</li><li>Accountability and reliability.</li><li>Comfort following structured processes and procedures.</li></ul><p>Qualifications</p><ul><li>Comfortable using Google Sheets or Microsoft Excel.</li><li>Strong written English communication skills.</li><li>Ability to follow written instructions carefully.</li><li>Excellent attention to detail and organizational skills.</li><li>Comfortable performing repetitive administrative tasks accurately.</li><li>Reliable high-speed internet connection.</li><li>Access to a computer suitable for remote work.</li><li>Entry-level applicants are encouraged to apply. Full training and onboarding are provided.</li></ul><p>Work Details</p><ul><li>Location: Fully Remote (Work From Home)</li><li>Region Supported: MENA (UAE, Qatar, Saudi Arabia)</li><li>Schedule: Flexible scheduling with consistent availability</li><li>Hours: Full-time or Part-time, depending on operational needs</li><li>Compensation: Competitive and based on experience</li></ul><p>Ideal Candidate</p><p>This role is well suited for someone who:</p><ul><li>Wants to begin a career in administration or operations support.</li><li>Enjoys organized, process-driven work.</li><li>Likes maintaining clean spreadsheets and structured documentation.</li><li>Takes pride in accuracy and consistency.</li><li>Works well independently.</li><li>Is seeking long-term remote career growth.</li></ul><p>Career Growth</p><p>This position provides valuable experience in:</p><ul><li>Remote operations</li><li>Administrative coordination</li><li>Data management</li><li>Workflow tracking</li><li>Internal reporting</li><li>Process documentation</li></ul><p>Strong performers may advance into roles such as:</p><ul><li>Senior Administrative Assistant</li><li>Operations Coordinator</li><li>Quality Assurance Specialist</li><li>Workflow Analyst</li><li>Team Lead</li><li>Operations Supervisor</li></ul><p>We are committed to internal promotion and providing opportunities for long-term professional development.</p><p>Why Join Us?</p><ul><li>100% remote work</li><li>Entry-level friendly</li><li>Paid training and structured onboarding</li><li>Clear expectations and established workflows</li><li>Supportive and collaborative team environment</li><li>Opportunities for career growth</li><li>Exposure to regional operations across the UAE, Qatar, and Saudi Arabia</li></ul><p>If you're organized, dependable, detail-oriented, and looking to build a long-term career in remote administration, we'd love to hear from you.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Exceptional attention to detail.</li><li>Strong organizational skills.</li><li>Consistent and accurate work.</li><li>Clear written communication.</li><li>Ability to work independently in a remote environment.</li><li>Accountability and reliability.</li><li>Comfort following structured processes and procedures.</li></ul><p>Qualifications</p><ul><li>Comfortable using Google Sheets or Microsoft Excel.</li><li>Strong written English communication skills.</li><li>Ability to follow written instructions carefully.</li><li>Excellent attention to detail and organizational skills.</li><li>Comfortable performing repetitive administrative tasks accurately.</li><li>Reliable high-speed internet connection.</li><li>Access to a computer suitable for remote work.</li><li>Entry-level applicants are encouraged to apply. Full training and onboarding are provided.</li></ul><p></p></section>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Opportunity</h3>
<p style="margin:0 0 12px; ************;">Stranger Soccer is expanding its global operations and is seeking a <strong style="font-weight:700;">License Owner / Operator</strong> to establish and grow its presence in Riyadh. This full-time role offers an opportunity to build, own, and manage a local football operation, integrating it into an established international brand. The position is suited for entrepreneurial individuals who are passionate about football and committed to making a tangible impact within their local community.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Stranger Soccer</h3>
<p style="margin:0 0 12px; ************;">Stranger Soccer simplifies the process of playing football, making it as accessible as booking a gym session. Through its mobile application, players can discover available games, reserve a spot, and participate. Founded in Singapore, Stranger Soccer currently operates in over 10 cities worldwide and has facilitated more than 100,000 games. The company's operational model is designed for growth, and it is now being introduced to Riyadh.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<p style="margin:0 0 12px; ************;">As the License Owner / Operator, you will oversee all aspects of Stranger Soccer's operations in Riyadh, including:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Cultivating and expanding the local player community.</li>
<li style="margin:0 0 6px;">Identifying and securing suitable football venues and strategic partnerships.</li>
<li style="margin:0 0 6px;">Recruiting and managing a team of Official Hosts.</li>
<li style="margin:0 0 6px;">Leading local marketing and community-building initiatives.</li>
<li style="margin:0 0 6px;">Ensuring the consistent delivery of high-quality game experiences.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
<p style="margin:0 0 12px; ************;">Candidates for this role should possess the following qualifications and attributes:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">10 years of relevant experience</strong>.</li>
<li style="margin:0 0 6px;">Demonstrated passion for football combined with strong local market insight.</li>
<li style="margin:0 0 6px;">An entrepreneurial mindset and a proactive approach to taking ownership.</li>
<li style="margin:0 0 6px;">Proven leadership abilities, capable of building relationships and fostering community growth.</li>
<li style="margin:0 0 6px;">A drive to create lasting impact within the local community.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Support</h3>
<p style="margin:0 0 12px; ************;">While operating with significant local independence, the License Owner / Operator will receive continuous support, technology infrastructure, and operational guidance directly from Stranger Soccer's headquarters in Singapore. This framework is designed to empower local growth while leveraging global expertise and proven systems.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3>
<p style="margin:0 0 12px; ************;">Interested candidates are encouraged to apply for this position to contribute to the expansion of Stranger Soccer in Riyadh.</p>
<h2 class="h5">Job description</h2>
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Role purpose<p>Elicit, analyze, document, validate, and trace business requirements for ServiceNow GRC/IRM and SPM implementation workstreams. The Business Analyst connects business stakeholders with implementation teams and ensures that each approved product scope is clear, complete, testable, and controlled. Technical solution design, configuration, and development are owned by the assigned ServiceNow consultant or architect, not this role.</p><br>Key responsibilities<p>· Plan and facilitate discovery interviews, workshops, walkthroughs, and requirement-validation sessions.</p><br><p>· Document business objectives, scope, stakeholders, organizational coverage, processes, pain points, controls, data needs, reports, notifications, roles, and acceptance criteria.</p><br><p>· Develop current-state and future-state process models, business requirement documents, user stories, use cases, process narratives, decision logs, and requirements traceability matrices.</p><br><p>· Break down approved capabilities into clear, prioritized, non-duplicative requirements and identify dependencies, assumptions, exclusions, and unresolved decisions.</p><br><p>· Work with ServiceNow consultants and architects to validate feasibility without prematurely prescribing technical solutions.</p><br><p>· Support functional data and integration requirement definition, including business mappings, ownership, validation rules, reconciliation needs, and business acceptance.</p><br><p>· Prepare UAT scenarios and test cases from approved requirements; support test execution, defect clarification, retesting, and sign-off.</p><br><p>· Maintain scope and change-control discipline and assess requirement changes for downstream impact on design, data, integration, testing, effort, and schedule.</p><br><p>· Develop the end user training material and conduct end user training sessions before or after going live.</p><br><p>· Provide demonstrations, knowledge transfer, administrator guidance, and functional handover documentation.</p><br><p>· Maintain accurate meeting outputs, action logs, decisions, and stakeholder approvals.</p><br>Mandatory experience and knowledge<p>· At least 5 years of business-analysis experience, including at least 2 years on ServiceNow implementation projects.</p><br><p>· Previous ServiceNow implementation experience in at least one proposal-scope domain: Policy, Compliance, Risk, Audit, BCM, SPM, Demand, Portfolio, Project/Program Management, or a closely related capability.</p><br><p>· Proven experience producing BRDs, process maps, user stories, acceptance criteria, use cases, traceability matrices, and UAT test cases.</p><br><p>· Ability to facilitate workshops with business owners, subject-matter experts, technical teams, and senior stakeholders.</p><br><p>· Understanding of data, integration, role, workflow, notification, report/dashboard, and non-functional requirement categories.</p><br><p>· Strong analytical writing and the ability to separate confirmed scope from assumptions, recommendations, and open issues.</p><br>Preferred experience<p>· Experience across both GRC/IRM and SPM; deep experience in one with working exposure to the other is acceptable.</p><br><p>· Knowledge of BPMN, BABOK, agile delivery, ServiceNow implementation methodology, and regulated-enterprise governance.</p><br><p>· Experience with requirements tools such as Jira, Azure DevOps, ServiceNow Agile Development, Confluence, or equivalent.</p><br><p>· Arabic language proficiency (spoken and written) is strongly preferred; professional English is required.</p><br>Academic and professional certifications<p>· Required: Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering, Finance, Accounting, Risk Management, or a related discipline.</p><br><p>· Required: Recognized business-analysis certification or advanced training, such as CBAP, CCBA, PMI-PBA, BCS Business Analysis, IIBA-AAC, or equivalent appropriate to experience level.</p><br><p>· Strongly preferred: ServiceNow Certified System Administrator (CSA).</p><br><p>· Preferred: CIS-RC, CIS-SPM, or relevant ServiceNow implementation micro-certifications/accreditations.</p><br><p>· Preferred: Relevant domain certification in risk, audit, compliance, BCM, project management, portfolio management, or agile delivery.</p><br>Core competencies<p>Requirements elicitation and analysis</p><br><p>Process modelling and documentation</p><br><p>Facilitation and stakeholder alignment</p><br><p>Traceability and scope control</p><br><p>UAT design and defect clarification</p><br><p>Clear professional writing</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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