branch manager Jobs in Saudi

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Job Summary</p><p>The Training Supervisor is responsible for planning, coordinating, and delivering training programs for restaurant employees to ensure consistent operational standards, service quality, food safety, and employee performance across all branches.</p><p>The role will work closely with Operations, HR, Quality, and Brand teams to identify training needs, develop practical training programs, and monitor their effectiveness across the business.</p><p>Key Responsibilities</p><p>Training &amp; Development</p><ul><li>Develop and deliver training programs for restaurant and operational employees.</li><li>Conduct onboarding and induction programs for new employees.</li><li>Deliver training on service standards, SOPs, food safety, hygiene, and operational procedures.</li><li>Coordinate training plans based on business and operational requirements.</li><li>Identify training gaps through performance evaluations, operational audits, and manager feedback.</li><li>Ensure employees complete required training within the assigned timelines.</li></ul><p>Branch &amp; Operations Training</p><ul><li>Conduct regular branch visits to assess training needs and employee performance.</li><li>Provide on-the-job coaching and practical training to restaurant teams.</li><li>Work closely with Store Managers and Area Managers to improve employee performance.</li><li>Ensure consistent implementation of SOPs and service standards across branches.</li><li>Support the opening of new branches by preparing and delivering pre-opening training programs.</li></ul><p>Training Materials &amp; Programs</p><ul><li>Develop and update training materials, manuals, presentations, and SOP-related content.</li><li>Create practical training modules suitable for restaurant employees.</li><li>Maintain training records and employee training histories.</li><li>Support the development of e-learning and digital training content where applicable.</li></ul><p>Performance &amp; Evaluation</p><ul><li>Monitor training effectiveness through assessments, observations, and performance indicators.</li><li>Conduct post-training evaluations and recommend improvement actions.</li><li>Track employee completion rates and training KPIs.</li><li>Prepare regular training reports for management.</li></ul><p>Coordination</p><ul><li>Coordinate with HR regarding onboarding and employee development.</li><li>Partner with Operations to understand operational challenges and training requirements.</li><li>Collaborate with Quality and Food Safety teams to ensure compliance-related training is delivered.</li><li>Support management in implementing company-wide training initiatives.</li></ul><p>KPIs</p><ul><li>Training completion rate</li><li>New hire training completion</li><li>Employee training hours</li><li>Training effectiveness / assessment scores</li><li>Branch compliance with training standards</li><li>Employee performance improvement</li><li>Training satisfaction scores</li><li>Time-to-productivity for new employees</li></ul><p><br></p><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Requirements</p><ul><li>Bachelor's degree in Human Resources, Education, Hospitality, Business Administration, or a related field.</li><li><b>3–5 years of experience in training and development</b>, preferably within the restaurant, hospitality, retail, or FMCG sector.</li><li>Experience in <b>operational/branch training</b> is highly preferred.</li><li>Strong presentation and facilitation skills.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to conduct training for employees at different organizational levels.</li><li>Strong organizational and time-management skills.</li><li>Proficiency in Microsoft Office.</li><li>Willingness to travel between branches when required.</li></ul><p>Preferred Qualifications</p><ul><li>Experience with <b>Food &amp; Beverage / Restaurant Operations</b>.</li><li>Experience developing SOP and operational training programs.</li><li>Knowledge of food safety and hygiene standards.</li><li>Experience with Learning Management Systems (LMS).</li><li>Training certifications such as <b>TOT (Train the Trainer)</b> are a plus.</li></ul><p><br></p></div>

Job Summary<br>The Pricing Analyst is responsible for conducting market analyses, performing real estate valuations of the company's lands and real estate products, building and maintaining the comparable transactions database, and supporting the Pricing Supervisor in preparing pricing models and updating prices in line with the approved methodology. The role operates within the company's pricing policies and data confidentiality rules and complies with the Saudi Authority for Accredited Valuers (TAQEEM) and the International Valuation Standards (IVS).<br>Role & Responsiabilities Collect and update real estate market data, competitor prices, and comparable transactions, and maintain the market database. Conduct land valuations using the approved methodologies (Market Comparison, Income, and Cost approaches) to feed pricing models. Analyze factors influencing real estate value (location, zoning, infrastructure, optimal use) and prepare Highest and Best Use (HBU) reports. Prepare inputs and assumptions for pricing models (costs, market factors, comparables) in line with the approved pricing methodology (AQA-STR-PRC-001). Monitor daily and weekly market changes and alert the Pricing Supervisor of any material movement requiring price review. Prepare the draft of the monthly price review (classifying lands as candidates to raise, lower, or remain stable) and submit it to the Pricing Supervisor. Support pricing of new projects with initial analyses and feasibility studies before the Supervisor determines the final values. Enter approved prices into the company's systems within the granted access privileges. Track the performance of approved prices (realization rate, variances, impact on sales) and submit periodic reports to the Supervisor. Document and archive pricing decisions, valuations, and supporting documents. Coordinate operationally with the Sales, Marketing, and Finance departments on routine pricing inquiries. Apply the Saudi Authority for Accredited Valuers (TAQEEM) standards and the International Valuation Standards (IVS) in all analyses. Strictly comply with data confidentiality policies and refrain from accessing the minimum price as per the approved SOP. Stay continuously updated on real estate regulations and specialized market reports.<br>QUALIFICATIONS<br>Minimum Education Required Bachelor's degree in Real Estate Valuation, Real Estate Management, Civil Engineering, Urban Planning, Finance, Economics, or equivalent.<br>Professional Certifications Required Membership with the Saudi Authority for Accredited Valuers (TAQEEM) — at least Fellow level in the Real Estate Valuation branch is required. RICS, CCIM, MAI certifications, or familiarity with IVS standards are considered an additional advantage.<br>Years of experience Minimum two years of experience in real estate valuation, real estate pricing, or real estate investment analysis.

Job Purpose The Regional Credit Controller is responsible for managing Accounts Receivable (AR), credit control activities, collections, customer account management, and financial compliance across the assigned region. The role ensures effective working capital management, timely collections, accurate customer account maintenance, and close collaboration with Sales, Commercial Finance teams.<br>Key Responsibilities Accounts Receivable & Credit Control Manage all Accounts Receivable and credit control activities within the assigned region, including oversight of branch accounting teams. Monitor customer outstanding balances, overdue invoices, pending returns, and credit notes to ensure timely resolution and collection. Conduct weekly AR meetings with sales team to review ageing reports and agree on collection action plans. And to expedite posting CNs. Prepare and maintain collection forecasts and monthly collection targets in coordination with the Sales teams. Customer Account Management Organize and conduct regular visits to key customers across the region to support collection activities, resolve account-related issues, and strengthen customer relationships. Ensure completion of customer Balance Confirmations (BCs) across all channels and divisions, with special focus on major customers. Investigate and resolve any discrepancies identified through customer reconciliations and balance confirmations. Coordinate customer master data creation and maintenance, ensuring all required documentation is complete and validated before submission for approval. Reconciliation & Financial Controls Monitor and ensure timely and accurate payment allocation based on customer payment details and FIFO principles where applicable. Review and track pending Credit Notes (CNs) in coordination with Regional Commercial Teams and ensure timely closure. Coordinate monthly bank reconciliations, including identification and resolution of unposted customer payments. Review customer payments received through banking platforms and coordinate with sales teams to ensure timely receipt issuance and posting. Daily Follow up with DRD supervisor to ensure the outstanding invoices are collected and Ensure monthly cash van (DRD) stock counts are completed by branch accountants and investigate any stock or collection variances. Ensure compliance with company credit policies, financial controls, and reporting requirements. Support internal controls, audit requirements, and ensure full compliance with Saudi financial regulations and corporate governance standards<br>Qualifications & Experience Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Minimum 5–8 years of experience in Accounts Receivable, Credit Control, or Finance Operations, preferably within FMCG or distribution businesses. Strong understanding of credit management, collections, customer reconciliation, and financial controls. Experience managing regional operations and coordinating with cross-functional teams. Advanced proficiency in Microsoft Excel and ERP systems (SAP experience is preferred). Strong analytical, communication, and stakeholder management skills.

Job Purpose The Regional Credit Controller is responsible for managing Accounts Receivable (AR), credit control activities, collections, customer account management, and financial compliance across the assigned region. The role ensures effective working capital management, timely collections, accurate customer account maintenance, and close collaboration with Sales, Commercial Finance teams.<br>Key Responsibilities Accounts Receivable & Credit Control Manage all Accounts Receivable and credit control activities within the assigned region, including oversight of branch accounting teams. Monitor customer outstanding balances, overdue invoices, pending returns, and credit notes to ensure timely resolution and collection. Conduct weekly AR meetings with sales team to review ageing reports and agree on collection action plans. And to expedite posting CNs. Prepare and maintain collection forecasts and monthly collection targets in coordination with the Sales teams. Customer Account Management Organize and conduct regular visits to key customers across the region to support collection activities, resolve account-related issues, and strengthen customer relationships. Ensure completion of customer Balance Confirmations (BCs) across all channels and divisions, with special focus on major customers. Investigate and resolve any discrepancies identified through customer reconciliations and balance confirmations. Coordinate customer master data creation and maintenance, ensuring all required documentation is complete and validated before submission for approval. Reconciliation & Financial Controls Monitor and ensure timely and accurate payment allocation based on customer payment details and FIFO principles where applicable. Review and track pending Credit Notes (CNs) in coordination with Regional Commercial Teams and ensure timely closure. Coordinate monthly bank reconciliations, including identification and resolution of unposted customer payments. Review customer payments received through banking platforms and coordinate with sales teams to ensure timely receipt issuance and posting. Daily Follow up with DRD supervisor to ensure the outstanding invoices are collected and Ensure monthly cash van (DRD) stock counts are completed by branch accountants and investigate any stock or collection variances. Ensure compliance with company credit policies, financial controls, and reporting requirements. Support internal controls, audit requirements, and ensure full compliance with Saudi financial regulations and corporate governance standards<br>Qualifications & Experience Bachelor's degree in Finance, Accounting, Business Administration, or a related field. Minimum 5–8 years of experience in Accounts Receivable, Credit Control, or Finance Operations, preferably within FMCG or distribution businesses. Strong understanding of credit management, collections, customer reconciliation, and financial controls. Experience managing regional operations and coordinating with cross-functional teams. Advanced proficiency in Microsoft Excel and ERP systems (SAP experience is preferred). Strong analytical, communication, and stakeholder management skills.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><br><p><strong>Saudi National Talent Pool – Entry Level Opportunities</strong></p><p><strong>Location:</strong> Saudi Arabia (Multiple Locations)<br><strong>Employment Type:</strong> Full-Time<br><strong>Nationality:</strong> <strong>Saudi Nationals Only</strong></p><br><p><strong>About the Opportunity</strong></p><p>We are building our <strong>Saudi National Talent Pool</strong> and are looking for enthusiastic, customer-focused, and motivated individuals who are ready to start or grow their careers with us.</p><p>This is an excellent opportunity for <strong>fresh graduates and junior professionals</strong> who are passionate about delivering exceptional customer experiences and developing their careers in a dynamic organization.</p><p>Successful candidates will be considered for current and future opportunities across our business based on their skills, experience, and business requirements. Talent pool hiring is commonly used by employers to fill multiple roles as business needs arise.</p><br><p><strong>Potential Roles</strong></p><ul><li><p>Receptionist</p></li><li><p>Call Center Agent</p></li><li><p>Brand Ambassador</p></li><li><p>Public Relations Officer (PRO)</p></li><li><p>Customer Service Executive</p></li><li><p>Front Office Executive</p></li><li><p>Guest Relations Executive</p></li><li><p>Office Coordinator</p><br></li></ul><p><strong>Key Responsibilities</strong></p><ul><li><p>Welcome and assist customers and visitors professionally.</p></li><li><p>Handle customer inquiries through phone, email, or in person.</p></li><li><p>Maintain excellent customer service standards.</p></li><li><p>Coordinate appointments, schedules, and daily administrative tasks.</p></li><li><p>Support branch and operational teams with documentation and reporting.</p></li><li><p>Represent the company positively and uphold brand standards.</p></li><li><p>Build positive relationships with customers and internal stakeholders.</p></li><li><p>Ensure accurate records and maintain confidentiality.</p><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Saudi National (Mandatory)</p></li><li><p>Fresh graduates or candidates with 0–2 years of experience are encouraged to apply.</p></li><li><p>Diploma or Bachelor's Degree in any discipline.</p></li><li><p>Strong communication skills in Arabic and English.</p></li><li><p>Good interpersonal and customer service skills.</p></li><li><p>Basic knowledge of Microsoft Office.</p></li><li><p>Positive attitude with willingness to learn.</p></li><li><p>Professional appearance and customer-focused mindset.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><span><span>URGENT REQUIREMENT - SAUDI ARABIA LONG TERM</span><span>FREE RECRUITMENT</span></span><br><span>at&nbsp;<span><span>Ambe International-Recruitment and Mobility</span></span></span><br><span><span>Final client interviews on Mumbai / Cochin &amp; Vadodara in shortly in December.</span></span><br><span>&gt;Administrator - Site</span><span>&gt;Asset Inventory Manager</span><span>&gt;Asst. Administrator</span><span>&gt;Director - Marketing</span><span>&gt;Regional Manager - BD (Riyadh, Neom &amp; Jeddah)</span><span>&gt;Manager - (Accounts and Finance / QA/QC Mechanical Division / Project Control / Operation)</span><span>&gt;Senior Engineer - (Procurement / Projects/Quality)</span><span>&gt;Engineer - (Contracts / Estimation / Estimation (Refractory) / Execution / Projects)</span><span>&gt;Resource Coordinator- (Assets / Manpower / Scaffolding)</span><span>&gt;Engineer - Trainee</span><span>&gt;Officer - HSE / Sales</span><span>&gt;Coordinator - (Projects / Transport)</span><span>&gt;Foreman - Painting (Line checker)</span><span>&gt;Inspector - Scaffolding</span><span>&gt;QA/QC Inspector- Coating/ Fireproofing/ Insulation &amp; FP / Insulation / Refractory / Scaffolding</span><span>&gt;QC Inspector- (Civil / Painting / Piping / Welding)</span><span>&gt;Material Controller (Scaffolding)</span><span>&gt;Mechanic (Vehicle /Equipment)</span><span>&gt;Sr. Supervisor - Refractory</span><span>&gt;Training Administrator</span><span>&gt;Superintendent - Site (Scaffolding)</span><span>&gt;Superintendent - Site / Asst. Manager - Projects</span><span>&gt;Supervisor - (Carpentry / Coatings / Crew / QC Mechanical / QC Piping / QC Welding / Scaffolding)</span><span>&gt;Technician - General Maintenance</span><span>&gt;Quantity Surveyor</span><span></span></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. Operating procedures must be followed to ensure that there is continuity of standards across the KSA to support these primary job functions. In addition to these duties the Pre-seller will also provide his supervisor with latest market information in order to develop any sales opportunities. The Pre-seller will be required to attend training courses designed to improve levels of professionalism and customer service. The Pre-seller is required to complete a daily debriefing with his supervisor.</p><p>Sell the full range of products to an agreed list of customers. Sales will be measured against previously agreed targets. Levels of stales must be below the agreed target provided by his supervisor. The customers are to receive the service approved by the supervisor. The call frequencies as well as the daily route plan are key to maintaining the levels of customer satisfaction demanded by the company. The supervisor will review the actual customers visited daily during the daily debriefing sessions.</p><p>Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage must be reported at the earliest opportunity to the supervisor.</p><p>Supply ready to ship customer orders on time. Full details including delivery arrangements to be included</p><p>Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of stock problems are kept to a minimum. The Pre-seller is responsible for the implementation of the agreed in store merchandising communicated by the supervisor. Where there is additional support from a company merchandiser the Pre-seller will agree with the supervisor the arrangements planned in the outlets with the support.</p><p>Advise the supervisor of any relevant competitor activity taking place in the area served.</p><p>Daily reconciliation of all cheques, cash &amp; credit sales.</p><p>Staff are always to be neatly groomed and presentable. Maintain a high standard of driving and obey the driving regulations.</p><p>The following Key Performance Indicators (KPI s) will be used to measure performance. Failure to deliver consistently the results required will lead to disciplinary action. Key Performance Indicators. (KPI s)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or bachelor's degree or Equivalent.</li><li>1 to 3 years Experience in Sales &amp; Account building</li><li>Communication skills</li><li>Negotiation skills</li><li>Conflict Management</li><li>Sales Planning</li><li>Basic accounting skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. Operating procedures must be followed to ensure that there is continuity of standards across the KSA to support these primary job functions. In addition to these duties the Pre-seller will also provide his supervisor with latest market information in order to develop any sales opportunities. The Pre-seller will be required to attend training courses designed to improve levels of professionalism and customer service. The Pre-seller is required to complete a daily debriefing with his supervisor.</p><p>Sell the full range of products to an agreed list of customers. Sales will be measured against previously agreed targets. Levels of stales must be below the agreed target provided by his supervisor. The customers are to receive the service approved by the supervisor. The call frequencies as well as the daily route plan are key to maintaining the levels of customer satisfaction demanded by the company. The supervisor will review the actual customers visited daily during the daily debriefing sessions.</p><p>Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage must be reported at the earliest opportunity to the supervisor.</p><p>Supply ready to ship customer orders on time. Full details including delivery arrangements to be included</p><p>Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of stock problems are kept to a minimum.</p><p>The Pre-seller is responsible for the implementation of the agreed in store merchandising communicated by the supervisor. Where there is additional support from a company merchandiser the Pre-seller will agree with the supervisor the arrangements planned in the outlets with the support.</p><p>Advise the supervisor of any relevant competitor activity taking place in the area served.</p><p>Daily reconciliation of all cheques, cash &amp; credit sales.</p><p>Staff are always to be neatly groomed and presentable.</p><p>Maintain a high standard of driving and obey the driving regulations.</p><p>The following Key Performance Indicators (KPI s) will be used to measure performance. Failure to deliver consistently the results required will lead to disciplinary action. Key Performance Indicators. (KPI s)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or bachelor's degree or Equivalent.</li><li>1 to 3 years Experience in Sales &amp; Account building</li><li>Communication skills</li><li>Negotiation skills</li><li>Conflict Management</li><li>Sales Planning</li><li>Basic accounting skills</li></ul><p></p></section>

<h3 >About the Role</h3> <p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li> <li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li> <li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li> <li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li> <li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li> <li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li> <li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li> <li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li> <li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li> </ul> <h3 >Strategic and Financial Oversight</h3> <ul > <li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li> <li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li> <li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li> <li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li> <li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li> <li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li> <li >Previous experience managing multiple rental branches is strongly preferred.</li> <li >Car rental experience within Saudi Arabia is required.</li> <li >Airport rental operations experience is preferred but not mandatory.</li> <li >Bachelor’s degree or equivalent relevant experience.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of daily car rental operations and customer service processes.</li> <li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li> <li >Good knowledge of rental regulations and operational procedures.</li> <li >Experience using rental, reservation, scheduling, or fleet management systems.</li> <li >Strong leadership, communication, problem-solving, and decision-making skills.</li> <li >Willingness to travel frequently across Saudi Arabia based on business needs.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>

<h3 >About the Role</h3> <p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li> <li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li> <li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li> <li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li> <li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li> <li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li> <li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li> <li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li> <li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li> </ul> <h3 >Strategic and Financial Oversight</h3> <ul > <li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li> <li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li> <li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li> <li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li> <li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li> <li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li> <li >Previous experience managing multiple rental branches is strongly preferred.</li> <li >Car rental experience within Saudi Arabia is required.</li> <li >Airport rental operations experience is preferred but not mandatory.</li> <li >Bachelor’s degree or equivalent relevant experience.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of daily car rental operations and customer service processes.</li> <li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li> <li >Good knowledge of rental regulations and operational procedures.</li> <li >Experience using rental, reservation, scheduling, or fleet management systems.</li> <li >Strong leadership, communication, problem-solving, and decision-making skills.</li> <li >Willingness to travel frequently across Saudi Arabia based on business needs.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>

<h3 >About the Role</h3> <p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li> <li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li> <li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li> <li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li> <li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li> <li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li> <li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li> <li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li> <li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li> </ul> <h3 >Strategic and Financial Oversight</h3> <ul > <li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li> <li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li> <li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li> <li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li> <li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li> <li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li> <li >Previous experience managing multiple rental branches is strongly preferred.</li> <li >Car rental experience within Saudi Arabia is required.</li> <li >Airport rental operations experience is preferred but not mandatory.</li> <li >Bachelor’s degree or equivalent relevant experience.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of daily car rental operations and customer service processes.</li> <li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li> <li >Good knowledge of rental regulations and operational procedures.</li> <li >Experience using rental, reservation, scheduling, or fleet management systems.</li> <li >Strong leadership, communication, problem-solving, and decision-making skills.</li> <li >Willingness to travel frequently across Saudi Arabia based on business needs.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>

<h3 >About the Role</h3> <p >Ethra For Human Resources Consulting is seeking a <strong >Rental Operations Manager</strong> for a full-time position. This role involves leading and overseeing rental operations across multiple branches and airport counters in Saudi Arabia, specifically in Riyadh, Jeddah, Al Khobar, Al Qassim, and Hail. The primary objective is to ensure smooth daily operations, consistent customer service standards, efficient fleet utilization, strong branch performance, and the achievement of operational and commercial targets. The position is based in Riyadh and requires frequent travel to rental branches across the Kingdom based on operational and business needs.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and supervise front office operations across rental branches and airport counters to ensure smooth daily business activities and high service standards.</li> <li >Lead branch teams, including rental agents, shift supervisors, customer service staff, and operational coordinators, to achieve operational and commercial targets.</li> <li >Ensure efficient handling of customer interactions, including reservations, vehicle handover, returns, upgrades, complaints resolution, and loyalty program engagement.</li> <li >Implement operational procedures to standardize front office activities and enhance customer experience consistency across all locations.</li> <li >Optimize branch operational performance through workforce planning, scheduling efficiency, and resource allocation.</li> <li >Coordinate closely with Fleet and Maintenance teams to maximize vehicle availability, minimize downtime, and improve fleet rotation efficiency.</li> <li >Analyze branch and regional performance KPIs, including utilization, revenue per rental, conversion rates, customer retention, and operational productivity.</li> <li >Prepare operational reports and present performance insights, challenges, and recommendations to senior management.</li> <li >Manage escalated customer and operational issues promptly while maintaining service quality and business continuity.</li> </ul> <h3 >Strategic and Financial Oversight</h3> <ul > <li >Identify business expansion opportunities, including new branch locations, airport operations, corporate partnerships, and high-demand service areas.</li> <li >Conduct market and competitor analysis to support network optimization and expansion strategies.</li> <li >Coordinate branch opening projects and operational readiness for new locations, ensuring staffing, training, process implementation, and service compliance.</li> <li >Collaborate with Sales, Marketing, and Revenue teams to support promotional campaigns, seasonal demand planning, and customer acquisition initiatives.</li> <li >Coordinate closely with the Finance Department to monitor branch financial performance, support invoicing accuracy, follow up on pending collections, and ensure timely resolution of overdue accounts.</li> <li >Ensure compliance with company policies, operational procedures, safety regulations, and brand standards across all branches.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >Minimum of <strong >5 years of experience</strong> in car rental operations, rental management, or a similar role.</li> <li >Previous experience managing multiple rental branches is strongly preferred.</li> <li >Car rental experience within Saudi Arabia is required.</li> <li >Airport rental operations experience is preferred but not mandatory.</li> <li >Bachelor’s degree or equivalent relevant experience.</li> </ul> <h3 >Required Skills and Knowledge</h3> <ul > <li >Strong knowledge of daily car rental operations and customer service processes.</li> <li >Experience managing rental agents, supervisors, customer service teams, and operational coordinators.</li> <li >Good knowledge of rental regulations and operational procedures.</li> <li >Experience using rental, reservation, scheduling, or fleet management systems.</li> <li >Strong leadership, communication, problem-solving, and decision-making skills.</li> <li >Willingness to travel frequently across Saudi Arabia based on business needs.</li> </ul> <h3 >Work Environment</h3> <p >This full-time position is based in Riyadh, Saudi Arabia, and involves managing operations across various cities including Jeddah, Al Khobar, Al Qassim, and Hail. The role requires close coordination with multiple internal departments and frequent travel to ensure operational excellence across all locations.</p>

<p>Assist supervisors and skilled workers in construction and farmhouse project activities as assigned. Support material handling, loading, unloading, and shifting of materials at site. Assist in basic construction work, cleaning, and site preparation activities. Maintain cleanliness and housekeeping at work areas and storage locations. Follow instructions given by supervisor and support different teams as per requirement. Use tools and equipment safely and follow site safety guidelines. Assist in general maintenance and miscellaneous tasks related to project work.</p><p><strong>Desired Candidate Profile</strong></p><p>Basic education with ability to understand and follow supervisor instructions. Previous experience in construction or general helper work preferred with basic knowledge of site safety and manual work practices.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview of the role</b></p><p>We are looking for a proactive and customer-focused Customer Support Representative to join our Aftersales team. In this role, you will be the first point of contact between customers and the branch aftermarket team, ensuring every customer receives timely support for parts and service requirements.</p><p>You will play an important role in building strong customer relationships, identifying opportunities for parts and service sales, and supporting the team in delivering a high level of customer satisfaction. This is a great opportunity for someone who enjoys working closely with customers, understands the importance of follow-up, and is motivated by service excellence and business growth.</p><p><br></p><p><b>What you will do</b></p><p>•&nbsp;&nbsp;Act as the first point of contact for customers and manage requests related to parts, service, and aftermarket support.</p><p>•&nbsp;&nbsp;Maintain regular customer coverage through field visits, follow-ups, and customer call schedules.</p><p>•&nbsp;&nbsp;Build and maintain strong relationships with customers by understanding their requirements, buying trends, and service needs.</p><p>•&nbsp;&nbsp;Identify sales opportunities for parts, service contracts, preventive maintenance, and other aftermarket solutions.</p><p>•&nbsp;&nbsp;Coordinate with internal teams, including parts, service, workshop, sales, and technical support, to ensure customer requirements are handled efficiently.</p><p>•&nbsp;&nbsp;Prepare and present quotations, estimates, and service-related updates in coordination with the branch team.</p><p>•&nbsp;&nbsp;Monitor customer parts and service requirements to ensure timely delivery and completion of jobs.</p><p>•&nbsp;&nbsp;Maintain accurate customer information, call reports, and sales activity records using CRM or relevant systems.</p><p>•&nbsp;&nbsp;Support the achievement of sales, gross profit, market share, and customer satisfaction targets.</p><p>•&nbsp;&nbsp;Handle customer concerns professionally and support prompt resolution of any service-related issues.</p><p>•&nbsp;&nbsp;Follow company policies, quality standards, and Health, Safety and Environment procedures at all times.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p>•&nbsp;&nbsp;College degree or diploma, preferably in Marketing, Business, Automotive, Mechanical, or a related field.</p><p>•&nbsp;&nbsp;Experience in customer service, sales support, aftersales, parts, or service operations.</p><p>•&nbsp;&nbsp;Experience as a sales representative or customer support representative is an advantage.</p><p>•&nbsp;&nbsp;Technical background or exposure to heavy equipment, commercial vehicles, construction equipment, or machinery is preferred.</p><p><br></p><p><b>About the team</b></p><p>You will be part of the Aftersales team, working closely with regional managers, service teams, parts teams, workshop staff, sales colleagues, suppliers, and customers. The team is focused on delivering reliable parts and service support, strengthening customer loyalty, and helping customers keep their equipment running efficiently.</p><p><br></p><p><b>What equips you for the role</b></p><p>•&nbsp;&nbsp;Understanding of parts and service operations, customer coverage, and field-based customer support.</p><p>•&nbsp;&nbsp;Good written and verbal communication skills in English.</p><p>•&nbsp;&nbsp;Valid driving license is preferred for customer visits and field coverage.</p><p>•&nbsp;&nbsp;Strong customer service and relationship management skills.</p><p>•&nbsp;&nbsp;Good commercial awareness with the ability to identify parts and service sales opportunities.</p><p>•&nbsp;&nbsp;Clear communication and negotiation skills.</p><p>•&nbsp;&nbsp;Ability to work closely with customers, workshop teams, parts teams, and internal stakeholders.</p><p>•&nbsp;&nbsp;Good problem-solving skills with attention to detail.</p><p>•&nbsp;&nbsp;Confidence in managing customer objections, complaints, and service-related discussions.</p><p>•&nbsp;&nbsp;Ability to manage follow-ups, reports, and customer information accurately.</p><p>•&nbsp;&nbsp;Computer literacy, including email, spreadsheets, word processing, CRM, and other business systems.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><u><b>Job Summary</b></u> <br></span><p>The Senior Administrator provides office and administration support through providing excellent customer service, handling information requests, performing clerical functions such as preparing correspondence, arranging conference calls and scheduling meetings and fulfilling all administration requirements assigned.</p><br> <br><br><u><b>Job Responsibilities 1</b></u> <br><p>Ensure to remain professional and approachable at all times, provide excellent customer service to all visitors</p><br> <p>and act as a face of the organization to increase organization branding internally and externally.</p><br> <p>Maintain a scheduler to help organize appointments with the direct supervisor and give necessary advice /</p><br> <p>reminder on daily basis and ensure critical meetings are not missed.</p><br> <p>Check admission of guests without appointments to the direct supervisor on daily basis.</p><br> <p>Maintain a log of visitors and appointments for easy reference on a daily basis.</p><br> <p>Ensure to confidentially and accurately distribute, record or file correspondences, calls or queries at all times to ensure efficient traceability of all documents handled in the direct supervisor’s office.</p><br> <p>Ensure that documents for the department are distributed to the concerned personnel on a timely manner on a daily basis.</p><br> <p>Ensure that documents for the direct supervisor are properly screened / and organized in the signature file on daily basis.</p><br> <p>Record all distributed documents and monitor actions taken for correspondence that require reply on a daily basis.</p><br> <p>Advise the direct supervisor for any documents / matters that require immediate attention on daily basis.</p><br> <p>Ensure to screen and forward approved calls to the direct supervisor on daily basis.</p><br> <p>Monitor all documents coming in or leaving the department in compliance to the quality management system at all times.</p><br> <p>Ensures proper dissemination of mails to the department on daily basis.</p><br> <p>Ensures that couriers / packages are delivered / received on timely manner</p><br> <p>Ensure to collate data or to prepare professional reports, memos or presentations as and when requested by the supervisor within the established time frame with minimal errors.</p><br> <p>Support the implementation of HSE initiatives, participate in safety awareness activities, and contribute to incident reporting and resolution in alignment with company and IMS policies</p><br> <br><br><u><b>Job Responsibilities 2</b></u> <br><br><b>Additional Responsibilities 3</b> <br><br><u><b>Job Knowledge &amp; Skills</b></u> <br><p>Knowledge in office administration</p><br> <p>Knowledge and experience in delegation of authority and</p><br> <p>responsibility</p><br> <p>Knowledge of Information gathering and monitoring</p><br> <p>Excellent working knowledge of English (oral</p><br> <p>and written)</p><br> <p>High proficiency in Computer Office Applications and Programs (MS Excel, Word etc.) </p><br> <p>ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.</p><br><br><br><u><b>Job Experience</b></u> <br><p>Minimum 5 year(s) working experience, 3 year(s) relevant working experience, 2 year (s) GCC is a plus</p><br><br><br><u><b>Competencies</b></u> <br>Agility<br>AI Fluency<br>Data Accuracy &amp; Reporting L2<br>Regulatory Compliance L2<br>Quality Assurance L2<br>Planning and Scheduling L2<br>Risk Management L2<br>Resilience<br>Quality<br>Leadership<br><br><br><u><b>Education</b></u> <br>Bachelor's Degree in Business Administration or any related field<br><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. Operating procedures must be followed to ensure that there is continuity of standards across the KSA to support these primary job functions. In addition to these duties the Pre-seller will also provide his supervisor with latest market information in order to develop any sales opportunities. The Pre-seller will be required to attend training courses designed to improve levels of professionalism and customer service. The Pre-seller is required to complete a daily debriefing with his supervisor. Sell the full range of products to an agreed list of customers. Sales will be measured against previously agreed targets. Levels of stales must be below the agreed target provided by his supervisor. The customers are to receive the service approved by the supervisor. The call frequencies as well as the daily route plan are key to maintaining the levels of customer satisfaction demanded by the company. The supervisor will review the actual customers visited daily during the daily debriefing sessions. Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage must be reported at the earliest opportunity to the supervisor. Supply ready to ship customer orders on time. Full details including delivery arrangements to be included Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of stock problems are kept to a minimum. The Pre-seller is responsible for the implementation of the agreed in store merchandising communicated by the supervisor. Where there is additional support from a company merchandiser the Pre-seller will agree with the supervisor the arrangements planned in the outlets with the support. Advise the supervisor of any relevant competitor activity taking place in the area served. Daily reconciliation of all cheques, cash &amp; credit sales. Staff are always to be neatly groomed and presentable. Maintain a high standard of driving and obey the driving regulations. The following Key Performance Indicators (KPI s) will be used to measure performance. Failure to deliver consistently the results required will lead to disciplinary action. Key Performance Indicators. (KPI s)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Diploma or bachelor s degree or Equivalent.</li><li>1 to 3 years Experience in Sales &amp; Account building</li><li>Communication skills</li><li>Negotiation skills</li><li>Conflict Management</li><li>Sales Planning</li><li>Basic accounting skills</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales, achievement of distribution targets, implementation of agreed merchandising standards, collection of accounts receivable and maintaining high levels of customer service. Operating procedures must be followed to ensure that there is continuity of standards across the KSA to support these primary job functions. In addition to these duties the Pre-seller will also provide his supervisor with latest market information in order to develop any sales opportunities. The Pre-seller will be required to attend training courses designed to improve levels of professionalism and customer service. The Pre-seller is required to complete a daily debriefing with his supervisor. Sell the full range of products to an agreed list of customers. Sales will be measured against previously agreed targets. Levels of stales must be below the agreed target provided by his supervisor. The customers are to receive the service approved by the supervisor. The call frequencies as well as the daily route plan are key to maintaining the levels of customer satisfaction demanded by the company. The supervisor will review the actual customers visited daily during the daily debriefing sessions. Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage must be reported at the earliest opportunity to the supervisor. Supply ready to ship customer orders on time. Full details including delivery arrangements to be included Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of stock problems are kept to a minimum. The Pre-seller is responsible for the implementation of the agreed in store merchandising communicated by the supervisor. Where there is additional support from a company merchandiser the Pre-seller will agree with the supervisor the arrangements planned in the outlets with the support. Advise the supervisor of any relevant competitor activity taking place in the area served. Daily reconciliation of all cheques, cash &amp; credit sales. Staff are always to be neatly groomed and presentable. Maintain a high standard of driving and obey the driving regulations. The following Key Performance Indicators (KPI s) will be used to measure performance. Failure to deliver consistently the results required will lead to disciplinary action. Key Performance Indicators. (KPI s)</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Diploma or bachelor s degree or Equivalent. 1 to 3 years Experience in Sales &amp; Account building Communication skills Negotiation skills Conflict Management Sales Planning Basic accounting skills</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div><span style="font-size: 11px;">Job Description</span></div><div><span style="font-size: 11px;">Presenting and selling products and services to customers using the highest level of service quality and professionalism.</span></div><div><span style="font-size: 11px;">Receiving requests to sell the bank's products, following up on their entry into the system, and monitoring their implementation.</span></div><div><span style="font-size: 11px;">Receiving customers to open accounts, completing the required documents, entering them into the system, entering the signature, and requesting authorization from the operations manager.</span></div><div><span style="font-size: 11px;">Transferring contracts and accounts by mail to the information center and on the DMS system).</span></div><div><span style="font-size: 11px;">Receiving and welcoming all customers upon entering the branch and working to provide the required service.</span></div><div><span style="font-size: 11px;">Assisting customers in filling out forms if necessary.</span></div><div><span style="font-size: 11px;">Guiding customers to complete their transactions correctly and how to perform the operations available in ATMs or other electronic channels.</span></div><div><span style="font-size: 11px;">Directing customers to the appropriate employee.</span></div><div><span style="font-size: 11px;">Quick response to address customer problems and fulfill their requests in accordance with work procedures and instructions, and follow-up with the branch supervisor to resolve problems.</span></div><div><span style="font-size: 11px;">Receiving ATM card applications, entering them into the system, printing the card instantly, and delivering the renewed card through the administration to customers.</span></div><div><span style="font-size: 11px;">Receiving requests to update data.</span></div><div><span style="font-size: 11px;">Receiving account closure requests, modifying account data and delivering it to the operations manager for entry into the system.</span></div><div><span style="font-size: 11px;">Receiving the authorized client and completing the power of attorney form data, verifying the signature and entering it into the system, and requesting the approval of the operations manager.</span></div><div><span style="font-size: 11px;">Fulfilling standing orders for customers, creating and activating memberships, and transferring them to the operations manager to complete the implementation procedures.</span></div><div><span style="font-size: 11px;">Handling signature change requests and account movement requests.</span></div><div><span style="font-size: 11px;">Entering claims related to ATMs and points of sale into the ATM card claims system.</span></div><div><span style="font-size: 11px;">Receiving customer problems and forwarding them to the operations manager to work on resolving them.</span></div><div><span style="font-size: 11px;">Inquire about credit cards and ATM cards withdrawn from the branch's ATM and direct the customer to collect them from the head teller.</span></div><div><span style="font-size: 11px;">Providing customers with product brochures.</span></div><div><span style="font-size: 11px;">Reporting suspected money laundering and fraud cases, and reporting violations of regulations and instructions.</span></div><div><span style="font-size: 11px;">Qualifications, Experience, &amp; Skills</span></div><div><span style="font-size: 11px;">Academic qualification :</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Bachelor's degree or higher</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Practical experience :</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">1-5 years experience</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Job-specific skills :</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Money laundering monitoring</span></div><div><span style="font-size: 11px;">Applying the skill of the Know Your Customer principle</span></div><div><span style="font-size: 11px;">Work procedures</span></div><div><span style="font-size: 11px;">Service quality skills</span></div><div><span style="font-size: 11px;">Dialogue skills</span></div><div><span style="font-size: 11px;">Marketing skills</span></div><div><span style="font-size: 11px;">&nbsp;Money laundering detection skills</span></div><div><span style="font-size: 11px;">Implementing Central Bank instructions and internal procedures</span></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><br></p></section>

<h3 >About the Role</h3> <p >Forty *** is seeking a <strong >Pastry Chef</strong> to join our team in Al Madinah Al Munawwarah, Al Madinah. This full-time role focuses on the preparation and production of a diverse range of Western desserts suitable for coffee shops, ensuring high standards of quality and consistency. The Pastry Chef will be instrumental in developing new dessert offerings that align with brand identity and market trends.</p> <h3 >Key Responsibilities</h3> <ul > <li >Prepare and produce a variety of Western desserts, including Cheesecake, Tiramisu, Brownies, Cookies, Cakes, Tarts, and Mousse, according to approved recipes and standards.</li> <li >Ensure consistency in taste, texture, presentation, and portion size across all products.</li> <li >Develop new dessert recipes and products that align with the brand identity and market trends.</li> <li >Conduct product trials and improve recipes before final approval.</li> <li >Follow standardized recipes, preparation methods, and production procedures.</li> <li >Monitor the quality of raw materials and ensure proper storage and usage.</li> <li >Plan daily production quantities based on branch requirements while minimizing waste.</li> <li >Assist in monitoring Food Cost and controlling production waste.</li> <li >Maintain cleanliness and organization of the work area and comply with food safety standards.</li> <li >Train and supervise pastry assistants and team members when required.</li> <li >Coordinate with Operations and branch teams to ensure product availability and consistent quality.</li> <li >Monitor pastry equipment and ensure proper usage, cleanliness, and maintenance.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >Minimum of <strong >4 years of experience</strong> in Western pastry and dessert preparation.</li> <li >Previous experience in coffee shops, restaurants, hotels, or pastry production facilities.</li> <li >Strong knowledge of Western desserts and standardized recipe preparation.</li> <li >Experience in high-volume commercial dessert production while maintaining consistent quality.</li> <li >Ability to develop new recipes and products suitable for the coffee shop market.</li> <li >Good knowledge of Food Cost and Waste Control principles.</li> <li >Good understanding of food hygiene and safety standards; Food Safety / HACCP certification is an advantage.</li> <li >Culinary or Pastry Arts certification is an advantage.</li> <li >Experience in coffee shop dessert product development and dessert menu creation is preferred.</li> </ul> <h3 >Skills and Attributes</h3> <ul > <li >Ability to work effectively under pressure and meet production schedules.</li> <li >Strong attention to detail and presentation.</li> <li >Ability to work effectively within a team and coordinate with Operations and Production departments.</li> </ul> <h3 >Work Environment</h3> <p >This is a <strong >full-time</strong> position based in Al Madinah Al Munawwarah, Al Madinah. The role requires coordination with various teams to ensure seamless production and delivery of high-quality pastry items.</p> <h3 >Application Process</h3> <p >Qualified candidates are invited to submit their application for this role. Salary details will be discussed during the interview process.</p>

The Administrator provides comprehensive office and administrative support to ensure efficient daily operations. This role requires delivering excellent customer service, managing information requests, performing clerical and coordination duties, preparing correspondence, scheduling meetings, arranging conference calls, and ensuring all administrative requirements for the department and direct supervisor are fulfilled efficiently and professionally.<br>Key Responsibilities Administrative & Office Support Maintain a professional and approachable demeanor at all times while providing excellent customer service to internal and external stakeholders. Serve as the first point of contact for visitors and represent the organization professionally to support positive organizational branding. Manage the direct supervisor’s calendar, schedule appointments, and provide daily reminders to ensure critical meetings and commitments are not missed. Screen and manage visitor access to the direct supervisor, including handling unscheduled visits appropriately. Maintain accurate logs of visitors, appointments, and meetings for reference and record-keeping. Document & Communication Management Receive, distribute, record, and file all correspondence, calls, and inquiries confidentially and accurately to ensure traceability. Ensure departmental documents are distributed to the appropriate personnel in a timely manner. Screen, organize, and prepare documents for the direct supervisor’s review and signature. Track distributed correspondence that requires action or response and follow up accordingly. Notify the direct supervisor of urgent matters or documents requiring immediate attention. Screen incoming calls and forward approved calls to the direct supervisor. Monitor all incoming and outgoing documents to ensure compliance with the company’s Quality Management System (QMS). Mail, Courier & Logistics Coordination Ensure proper distribution of internal and external mail within the department. Coordinate courier services and ensure packages are sent and received on time. Maintain records of document and package deliveries for tracking purposes. Reporting & Data Management Collect, compile, and analyze data when required. Prepare professional reports, presentations, and memos within established timelines and with minimal errors. Maintain organized records and documentation for administrative reference. Health, Safety & Compliance Support the implementation of Health, Safety & Environment (HSE) initiatives. Participate in safety awareness programs and activities. Report incidents and assist in resolution in accordance with company policies and the Integrated Management System (IMS). Additional Responsibilities Perform other administrative duties and tasks as assigned by the supervisor. Support departmental operations and cross-functional coordination when required. Job Knowledge & Skills Strong knowledge of office administration and administrative procedures. Understanding of delegation of authority and responsibility frameworks. Ability to gather, monitor, and organize information effectively. Excellent English communication skills (both written and verbal). Advanced proficiency in Microsoft Office applications (Excel, Word, Power Point, Outlook). Experience with ERP systems, preferably SAP. Experience Requirements Minimum 8+ years of total work experience. At least 5 years of relevant administrative experience. GCC work experience (minimum 2 years) is considered an advantage.