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This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Technical Lead - GPU Infrastructure based in Saudi Arabia.<br><br>This is a hands-on technical leadership role responsible for architecting and delivering a large-scale GPU infrastructure platform.<br><br>You will lead the evolution from managed Kubernetes workloads toward bare-metal GPU infrastructure, including Slurm-based research computing and Kubernetes-powered inference.<br><br>The role combines deep systems expertise with engineering leadership, team management, and direct ownership of architecture and delivery.<br><br>You will oversee a distributed team spanning backend, frontend, Dev Ops, QA, and documentation while maintaining high technical standards.<br><br>Your work will support research, model training, and managed inference workloads requiring reliable, scalable, and observable GPU compute.<br><br>You will also serve as the primary technical interface with infrastructure partners, hardware providers, and internal platform consumers.<br><br>This is an opportunity to shape the architecture and operational foundations of a sophisticated GPU platform in a fully remote environment.<br><br>Accountabilities<br><br>The Technical Lead will own the platform architecture and engineering delivery while remaining deeply involved in technical decisions, infrastructure operations, team leadership, and partner relationships.<br><br>Own the end-to-end platform architecture, including architecture proposals, high-level and low-level designs, technical reviews, and ongoing architecture documentation. Lead and line-manage a distributed engineering team across backend, frontend, Dev Ops, QA, and documentation. Establish engineering standards, oversee code and design reviews, manage release gates, conduct one-to-ones, and provide growth and performance feedback. Design, build, and operate a managed Slurm service supporting research and model-training workloads. Own Slurm controllers, accounting, partitions, login nodes, node onboarding, acceptance testing, driver and CUDA baselines, upgrades, stalled-job detection, node health, draining, autohealing, storage visibility, identity, and workload isolation. Lead GPU infrastructure operations on bare-metal environments, including NVIDIA drivers, CUDA, Fabric Manager, NVSwitch, DCGM, MIG, node burn-in, and acceptance processes. Own Kubernetes cluster bootstrap and lifecycle on partner-provided bare metal, including NVIDIA GPU Operator and Network Operator. Oversee GPU isolation using technologies such as Kube Virt and VFIO and manage day-two infrastructure operations, upgrades, backup, recovery, and node replacement. Define managed inference architecture covering serving, multi-GPU and multi-node parallelism, autoscaling, request routing, endpoint reliability, and confidential-compute capabilities. Establish observability across the control plane, GPU fleet, and application layers through metrics, logging, alerting, and SLOs. Lead incident response, post-incident reviews, and the development of an on-call model that is sustainable for a lean engineering organization. Act as the primary technical interface with infrastructure partners and vendors, translating requirements into written specifications and acceptance tests. Manage technical escalations with partners through resolution and contribute to capacity planning and hardware sourcing decisions. Work directly with research, model-training, and product teams to translate workloads into platform requirements and manage capacity constraints. Hire and develop members of the platform team while maintaining a high technical bar. Contribute to architecture decisions involving distributed systems, high-performance computing, networking, storage, virtualization, and GPU workloads.<br><br>Requirements<br><br>The ideal candidate combines deep hands-on GPU and infrastructure expertise with proven technical leadership experience. They should be comfortable operating complex production systems, making architecture decisions, leading distributed teams, and remaining close to the code and infrastructure.<br><br>8+ years of hands-on engineering experience, including at least 3 years leading teams responsible for infrastructure platforms used by other teams. Bachelor's or Master's degree in computer science, engineering, or a related field, or equivalent practical experience. Extensive hands-on experience operating Slurm in production, including slurmctld, slurmdbd, partitions, QoS, priority, accounting, prolog and epilog, node health, and upgrades. Experience operating HPC or GPU training clusters for research or model-development users. Strong experience operating NVIDIA GPU fleets on bare metal, including driver and CUDA lifecycles, Fabric Manager, NVSwitch, DCGM, MIG, node burn-in, and acceptance. Deep knowledge of Infini Band, subnet configuration, RDMA, SR-IOV, and diagnosing multi-node NCCL performance issues. Strong Linux systems expertise, including kernel modules, drivers, PCIe passthrough, vfio-pci, cgroups, namespaces, and performance tuning. Proven production Kubernetes experience covering control planes, upgrades, CNI, CSI, operators, custom controllers, and multi-tenancy. Experience with HPC storage and large-scale data movement, including shared filesystems such as VAST, Lustre, or NFS and node-local NVMe caching. Experience distributing large model weights and datasets across multiple nodes. Strong observability and operations experience with Prometheus, Grafana, Loki, or comparable platforms, including SLOs, incident response, and post-incident reviews. Working proficiency in Java Script and Node.js sufficient to review control-plane, CLI, and worker services and make architecture decisions. Experience delivering a multi-tenant Iaa S, Paa S, research computing service, or comparable platform with resource isolation, quotas, usage metering, APIs, and CLI interfaces. Demonstrated people leadership across time zones and the ability to lead cross-functional technical reviews. Strong written architecture and decision-making skills, including documenting alternatives and trade-offs. Confidence communicating technical decisions and respectfully challenging partners or executives when necessary. Excellent written and spoken English. Fully remote availability with a working location between UTC and UTC+5:30 to provide overlap with teams and partners across Europe and India. Willingness to travel occasionally to partner sites and team events.<br><br>Desirable Experience Includes<br><br>Slurm operators on Kubernetes, such as Soperator or Slinky, or Kubernetes-native schedulers such as Kueue, Volcano, KAI, or Kubeflow Trainer. Modern model-serving technologies such as v LLM, SGLang, or Tensor RT-LLM. GPU parallelism strategies, quantization trade-offs, and GPU memory planning. Multi-tenant GPU isolation using Kube Virt, Kata Containers, QEMU/KVM, Firecracker, or similar technologies. Confidential computing technologies such as Intel TDX, AMD SEV-SNP, or NVIDIA confidential-compute capabilities. Cluster API, kubeadm, Cilium, GPU autohealing, infrastructure as code, and Git Ops. Experience working on the operator side of a GPU cloud, university or national HPC center, or AI research platform. Peer-to-peer or distributed-systems experience. Experience working with hardware providers responsible for provisioning but not operating infrastructure, including establishing contracts and acceptance tests.<br><br>Benefits<br><br>100% remote position. Opportunity to lead the architecture and delivery of a sophisticated GPU infrastructure platform. High-impact technical leadership role spanning bare-metal GPU infrastructure, Slurm, Kubernetes, inference, and observability. Leadership responsibility for a distributed engineering organization across multiple technical disciplines. Significant ownership over architecture, engineering standards, delivery planning, and team development. Direct involvement with infrastructure partners and hardware providers. Opportunity to support advanced AI research, model training, and managed inference workloads. International and distributed working environment with colleagues and partners across Europe and India. Occasional opportunities for travel to partner locations and team events. Opportunity to work at the intersection of high-performance computing, AI infrastructure, distributed systems, and cloud-native technologies.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<ul><li><p>Lead and coordinate operational activities across project delivery functions, ensuring alignment with project objectives and schedules.</p></li><li><p>Oversee day-to-day operations, manage resources, and supervise teams and contractors for efficient project execution.</p></li><li><p>Monitor and analyze operational performance metrics, implementing improvement actions as needed.</p></li><li><p>Ensure compliance with approved policies, procedures, and HSE standards, maintaining a safe and efficient work environment.</p></li><li><p>Manage stakeholder communication, reporting, and operational updates, fostering effective collaboration.</p></li><li><p>Identify and mitigate operational risks, issues, and constraints, supporting the implementation of robust mitigation strategies.</p></li><li><p>Coordinate interfaces across disciplines, functions, and project stakeholders, ensuring seamless collaboration.</p></li><li><p>Supervise and mentor operational teams and contractors, promoting a culture of accountability and high performance.</p></li><li><p>Drive continuous improvement initiatives to enhance operational efficiency, quality, and delivery outcomes.</p></li><li><p>Maintain alignment of operational activities with project delivery schedules, milestones, and performance targets.</p></li><li><p>Assignment: 5 months&nbsp;</p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>20+ years of experience in operations, project delivery, stakeholder coordination, resource management, and performance oversight in complex infrastructure or mega-project environments.</p></li><li><p>Proven track record in coordinating operational activities, managing teams and contractors, and supporting delivery alignment across multiple project workstreams.</p></li><li><p>Experience in large-scale infrastructure or construction programs, including interface coordination, risk management, reporting, and HSE compliance.</p></li><li><p>Strong leadership and team management skills, with the ability to inspire and motivate cross-functional teams.</p></li><li><p>Excellent stakeholder engagement, communication, and coordination abilities, fostering effective relationships.</p></li><li><p>Sound problem-solving, decision-making, and issue-resolution capabilities, managing competing priorities effectively.</p></li><li><p>In-depth understanding of project delivery processes, operational governance, and performance management frameworks.</p></li><li><p>Proficiency in HSE requirements, compliance obligations, and operational control processes, ensuring a safe work environment.</p></li><li><p>Expertise in reporting, performance tracking, dashboards, and operational management tools for data-driven decision-making.</p></li><li><p>Ability to identify risks, develop mitigation plans, and support continuous improvement initiatives for operational excellence.</p></li></ul>

<h3 >About Qiddiya Investment Company</h3> <p >Qiddiya Investment Company is currently seeking a <strong >Specialist - HRIS</strong> to join its HR team. The company is focused on developing the entertainment industry in Saudi Arabia.</p> <h3 >Role Overview</h3> <p >The Specialist - HRIS will manage and optimize the Human Resources Information System to support HR operations and enhance the employee experience. This full-time role involves ensuring data integrity, managing system upgrades, and providing support for HR technology to meet organizational needs. The position requires 2-5 years of experience in HRIS management or a related HR function.</p> <h3 >Key Responsibilities</h3> <ul > <li >Manage and maintain the HRIS, ensuring data integrity and accuracy for all HR records and transactions.</li> <li >Conduct regular audits of HR data to identify issues and implement corrective actions.</li> <li >Collaborate with HR team members to optimize HR processes and ensure efficient utilization of the HRIS.</li> <li >Assist in the implementation of new HRIS modules and features, including system testing and user training.</li> <li >Provide support to employees regarding HRIS inquiries and troubleshoot system-related issues.</li> <li >Generate reports and analyze HR metrics to support decision-making and improve HR operations.</li> <li >Stay informed on HRIS trends, updates, and best practices to enhance system functionality and user experience.</li> <li >Collaborate with IT and external vendors to ensure system reliability and address technical issues.</li> <li >Facilitate training sessions for HR staff and end-users on system processes and best practices.</li> <li >Support project management for HRIS-related initiatives and work closely with stakeholders to ensure alignment with HR strategy.</li> </ul> <h3 >Required Qualifications and Experience</h3> <ul > <li >3-5 years of experience in HRIS management or a related HR function.</li> <li >Strong knowledge of HRIS functionality and applications.</li> <li >Proficiency in data management and reporting tools, including Excel and HR analytics software.</li> </ul> <h3 >Skills and Attributes</h3> <ul > <li >Excellent analytical skills with attention to detail and accuracy in managing HR data.</li> <li >Strong problem-solving abilities and experience in troubleshooting HRIS issues.</li> <li >Effective communication skills to interact with HR staff and employees at all levels.</li> <li >Ability to work collaboratively in a team-oriented environment.</li> <li >Proactive approach to learning and adapting to new tools and technologies.</li> <li >Desire to contribute to the development and optimization of HR processes through technology.</li> </ul> <h3 >Application Process</h3> <p >Qualified candidates are invited to apply for this full-time position. Salary details will be disclosed during the application process.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Job Overview</strong><br>The Repair Machine Champion (RMC) is responsible for coordinating and executing machine shop repairs for damaged, nonconforming, and rework components. The role provides end-to-end ownership across technical scope, supplier alignment, inspection requirements, documentation, and delivery follow-up to ensure safe, compliant, and timely repair execution. It contributes to improving repair turnaround, reducing OEM dependency, and enabling cost-effective recovery of assets to support operational continuity and cost savings.<br><strong>Responsibilities</strong><br><ul><li>Lead and coordinate the end-to-end repair process for damaged, nonconforming, and rework components, ensuring alignment with operational requirements.</li><li>Review engineering drawings, technical specifications, component condition, and historical repair data to define repair scopes, including methods, limits, and acceptance criteria.</li><li>Act as the primary interface with machine shop suppliers to communicate requirements, expectations, priorities, inspections, and delivery timelines.</li><li>Coordinate with R&amp;M, Engineering, Quality Control, Operations, and Supply Chain to align repair execution, documentation, logistics, and system updates.</li><li>Ensure repaired components are inspected and validated against scope requirements, including dimensional, visual, and NDE inspections where applicable.</li><li>Maintain repair trackers, monitor progress, identify risks or delays, and provide status updates to stakeholders and leadership.</li><li>Support logistics coordination for movement of tools, components, and repaired items to meet operational needs.</li><li>Identify failure trends, supplier performance gaps, and improvement opportunities to enhance quality, cycle time, and cost efficiency.</li><li>Coordinate with global stakeholders to provide accurate repair data, cost impacts, and alignment with the Global Repair Catalog.</li><li>Collaborate with other Repair Machine Champions to share best practices and support development of repair capabilities.</li></ul><strong>Skills</strong><br><ul><li>Strong technical capability in repair assessment, scope definition, and machine shop repair methods.</li><li>Knowledge of machining processes, including turning, grinding, milling, welding, cladding, and surface restoration.</li><li>Ability to interpret engineering drawings, dimensional requirements, material specifications, and quality acceptance criteria.</li><li>Understanding of quality control, quality assurance, NCR management, inspection planning, and release requirements.</li><li>Supplier management, negotiation, follow-up, and cross-functional coordination skills.</li><li>Attention to quality, compliance, documentation accuracy, and traceability.</li><li>Ability to manage multiple priorities in a fast-paced environment with clear ownership and escalation discipline.</li><li>Strong problem-solving and decision-making skills with timely risk escalation.</li><li>Effective written and verbal communication with stakeholders at all levels.</li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Outlook) and familiarity with ERP, NCR, and repair tracking tools.</li></ul><strong>Qualifications</strong><br><ul><li>Bachelor’s degree in Mechanical Engineering or equivalent.</li><li>5–8 years of experience in repair, manufacturing, machine shop operations, R&amp;M, quality, or technical support within drilling tools or oilfield equipment.</li><li>Experience in drilling services, R&amp;M, quality, manufacturing, or supplier repair management environments preferred.</li><li>Knowledge of inspection methods, including dimensional, visual, and NDE, and repair validation practices.</li><li>Experience with supplier qualification, performance monitoring, audits, and repair capability development preferred.</li><li>Awareness of ISO, API, engineering, quality, and HSE standards relevant to repair and manufacturing.</li></ul>#LI-MD1<br><br><br> <p><span>Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.&nbsp;&nbsp;</span></p><br> <p><span>We are focused on technology development, digital solutions, and defining our footprint in the new energy space. Our ability to provide integrated solutions across our segments will be critical to growth in our core operations and the energy transition.&nbsp;&nbsp;</span></p><br> <p><span>Energy producers face unique challenges every day, so it is our job to create solutions that enhance safety, streamline operations, and sustain uptime to meet or exceed their targets. We operate across the global energy landscape employing some of the best diverse talent in the industry. At Weatherford, we understand the value each individual brings to the table. We celebrate diversity in all its forms and are immensely proud of our workforce. We invite you to join our passionate, talented, world-class team.&nbsp;&nbsp;</span></p><br> <p><span>When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.&nbsp;</span></p><br> <p><b><span>Join Us:&nbsp;</span></b></p><br> <p><span>Weatherford is producing energy for today and tomorrow- with global opportunities as unlimited as your sense of adventure. Join us to make an impact on our customers, the industry, and the world.&nbsp;&nbsp;</span></p><br> <p><span>Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.</span></p><br> <br> <br> <br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p>We are seeking a skilled and passionate Barista Specialty Hot Drinks to join our hospitality team. The ideal candidate will have a strong knowledge of specialty coffee and hot beverage preparation, with a passion for delivering high-quality drinks and exceptional guest experiences. The Barista will be responsible for preparing and serving a range of specialty coffees, signature hot drinks, teas, and other crafted beverages , while maintaining consistency, presentation, and quality throughout service. The successful candidate should be confident working in a high-volume environment and have excellent attention to detail.</p><p><b><br></b></p><p><b>Key Responsibilities:</b></p><ul><li>Prepare and serve high-quality specialty coffee and hot beverages according to established recipes and presentation standards.</li><li>Prepare espresso-based beverages including espresso, Americano, cappuccino, latte, flat white, macchiato, mocha, and other specialty drinks .</li><li>Prepare and execute signature hot drinks , including seasonal and creative beverage recipes.</li><li>Create and maintain high-quality latte art where required.</li><li>Demonstrate strong knowledge of espresso extraction, milk steaming, texturing, and temperature control.</li><li>Produce consistent and high-quality drinks while maintaining appropriate speed during busy service periods.</li><li>Prepare specialty teas, hot chocolate, chai, matcha, and other non-coffee hot beverages as required.</li><li>Follow standard recipes, portion sizes, preparation methods, and presentation guidelines.</li><li>Maintain a clean, organised, and fully stocked barista station throughout service.</li><li>Operate and care for espresso machines, grinders, brewing equipment, and other beverage equipment correctly.</li><li>Carry out daily opening and closing procedures, including equipment cleaning and calibration.</li><li>Monitor coffee, milk, syrups, garnishes, cups, and other beverage supplies and communicate replenishment requirements.</li><li>Minimise product waste while maintaining quality and consistency.</li><li>Follow all food safety, hygiene, health, and safety procedures.</li><li>Ensure all beverages are presented according to the concept's quality and aesthetic standards.</li><li>Work closely with the service and kitchen teams to ensure smooth and efficient operations.</li><li>Assist with the development and testing of new specialty beverages and seasonal drink menus when required.</li><li>Maintain a professional appearance, positive attitude, and high level of personal hygiene at all times.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>2 years' experience as a Barista in a specialty coffee shop, premium restaurant, hotel, caf , or high-end hospitality environment.</li><li>Strong knowledge of specialty coffee preparation and espresso-based beverages .</li><li>Proven ability to operate and maintain professional espresso machines and grinders.</li><li>Strong milk steaming, texturing, and latte art skills.</li><li>Experience preparing signature and specialty hot beverages .</li><li>Knowledge of coffee beans, roast profiles, extraction, and basic coffee brewing principles.</li><li>Good understanding of food safety and hygiene standards.</li><li>Excellent customer service and communication skills.</li><li>Ability to work efficiently under pressure in a high-volume environment.</li><li>Strong attention to detail and commitment to consistency.</li><li>Professional grooming and presentation.</li><li>Fluent English communication skills; additional languages are an advantage.</li><li>Barista or specialty coffee certification is preferred.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About the job BIM MANAGER (FITOUT) <p>We are seeking an experienced BIM Manager with a strong background in Interior Fit-Out projects to lead and manage BIM implementation, coordination, and delivery across all project stages. The ideal candidate will possess extensive experience in BIM management for high-end commercial, hospitality, retail, airport, or mixed-use fit-out projects and be fluent in both French and English to support coordination with international stakeholders and project teams.</p><br><p>Key Responsibilities:</p><br> <ul><li>Develop, implement, and manage the project's BIM Execution Plan (BEP) in accordance with client and project requirements.</li><li>Lead and manage multidisciplinary BIM teams, including Architectural, Structural, and MEP disciplines.</li><li>Oversee BIM workflows, standards, quality control procedures, and project deliverables.</li><li>Coordinate BIM activities between consultants, contractors, subcontractors, and client representatives.</li><li>Manage model federation, clash detection, and issue resolution using Navisworks or similar coordination platforms.</li><li>Ensure BIM deliverables comply with project specifications, ISO 19650 standards, and client requirements.</li><li>Support design coordination meetings and provide technical BIM guidance to project teams.</li><li>Monitor BIM model development progress and ensure timely delivery of project milestones.</li><li>Manage Common Data Environment (CDE) platforms such as Autodesk Construction Cloud (ACC), BIM 360, or equivalent.</li><li>Provide mentoring and technical support to BIM Coordinators and BIM Modelers.</li><li>Generate BIM reports, dashboards, and project status updates for management and stakeholders.</li><li>Collaborate closely with fit-out construction teams to ensure constructability and efficient project delivery.</li><li>Coordinate shop drawings, as-built models, and handover documentation.</li></ul><p>Key Qualifications:</p><br><ul><li>Bachelor's degree in Architecture, Civil Engineering, Mechanical Engineering, or a related discipline.</li><li>Minimum of 10–15 years of experience in the construction industry, including at least 5 years as a BIM Manager.</li><li>Proven experience delivering large-scale residential, commercial, hospitality, airport, retail, or mixed-use development projects, including interior fit-out works.</li><li>Strong knowledge of BIM standards, digital engineering workflows, BIM Execution Plans (BEP), and ISO 19650 requirements.</li><li>Experience managing multidisciplinary BIM teams throughout design and construction phases.</li><li>Experience working on GCC projects, preferably within Saudi Arabia or Qatar.</li><li>Proficiency in Autodesk Revit, Navisworks Manage, Autodesk Construction Cloud (ACC) or BIM 360, AutoCAD, and Microsoft Office.</li><li>Experience with Dynamo, Solibri, and Power BI is considered an advantage.</li><li>Strong understanding of Common Data Environment (CDE) management and BIM coordination processes.</li><li>Familiarity with Saudi Building Code requirements and local authority approval processes is preferred.</li><li>Fluent in French and English; Arabic language skills are an advantage.</li><li>Excellent leadership, communication, stakeholder management, problem-solving, and organizational skills, with the ability to manage multiple projects and project teams simultaneously. </li></ul>Vertical:<br>Digital Engineering <br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

POSITION OBJECTIVE<br><br> The position is responsible for generating sales and deliver customer service at its best. Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.<br><br>Key Responsibilities<br><br>Hospitality and Guest Service<br><br> Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room. Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate. Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge. Enhances the guest experience by following the S. E. T. Principles: Smile, Eye Contact, Thank You. Uses proper procedures to ensure the accuracy of every order for every guest. Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru. Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs. Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue. Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided. Prepares all products as required, following the order monitor to ensure the accuracy of every order. Communicates showcase and product needs to ensure proper product availability for guests. Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures Participates in and attends all store meetings and other related functions. Follows all restaurant policies, procedures and standards. Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant. Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering Receives payment by cash, credit cards, vouchers or automatic debits. Issue receipts, refunds, or change to the customers correctly. Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change. Maintain clean and orderly checkout areas. Health & Safety Works in compliance with occupational health and safety legislation. Knows, understands and follows safe work practices and procedures. Uses or wears personal protective equipment or clothing as required. Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner. Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.

OUR PURPOSE AND CULTUREAt Rosewood Hotel Group, we believe in creating exceptional experiences built on genuine care, meaningful relationships, and a commitment to excellence. We honor individuality, foster a culture of inclusion and collaboration, and empower our associates to deliver personalized service that exceeds expectations.<br>THE TEAMAs part of the Rooms Division leadership team at Rosewood Red Sea, you will lead the Guest Services function and oversee Concierge, Guest Relations, Bell/Valet, and Transportation operations. Working closely with operational leaders across the resort, you will play a vital role in delivering seamless, personalized, and intuitive experiences that reflect Rosewood's ultra-luxury standards and A Sense of Place® philosophy.<br>YOUR ROLEAs Guest Services Manager, you will be responsible for shaping every stage of the guest journey, from arrival through departure. As a member of the pre-opening leadership team, you will establish service standards, develop a high-performing team, and create memorable experiences that exceed guest expectations. Through strong collaboration, operational excellence, and a passion for luxury hospitality, you will ensure guest services are delivered with warmth, authenticity, and attention to detail.<br>HOW YOU’LL MAKE THE PLACELead and manage all Guest Services operations, including Concierge, Guest Relations, Bell/Valet, and Transportation. Oversee guest arrival and departure experiences, ensuring personalized service and flawless execution at every touchpoint. Recruit, train, coach, and inspire a high-performing Guest Services team capable of delivering intuitive and anticipatory service. Implement and maintain service standards, operational procedures, and guest recognition programs aligned with Rosewood expectations. Collaborate with Front Office, Housekeeping, Food & Beverage, Security, and other departments to ensure seamless guest experiences. Manage VIP arrivals, special requests, guest concerns, and service recovery situations with professionalism and care.<br>COULD THIS BE YOU? You have significant experience within Rooms Division, Front Office, or Guest Services operations in a luxury hospitality environment. You bring proven leadership experience and a passion for developing and motivating diverse teams. You have strong expertise in guest services, concierge operations, and VIP guest engagement. You possess exceptional interpersonal and communication skills and can build strong relationships with guests and colleagues alike. You are a confident problem solver who can manage challenging situations with tact, diplomacy, and sound judgement. You have a strong understanding of luxury hospitality trends, guest expectations, and service excellence standards.<br>OUR BENEFITSWe offer the opportunity to build your career within one of the world's leading luxury hospitality brands, working alongside passionate professionals in an environment that values growth, learning, and exceptional service.<br>OUR COMMITMENT TO YOUAt Rosewood, we are committed to creating a workplace where every associate feels valued, respected, and empowered to succeed. We celebrate diversity, encourage personal and professional development, and strive to provide an inclusive environment where everyone can thrive.

<h3 >About the British Council</h3> <p >The British Council is the UK’s international organization for cultural relations and educational opportunities, dedicated to fostering knowledge and understanding between the people of the UK and other countries. Operating in over 100 countries, the British Council works across arts and culture, English language, education, and civil society, reaching millions globally each year.</p> <h3 >Role Overview</h3> <p >The British Council is seeking a <strong >Customer Service Assistant</strong> for its operations in Saudi Arabia, specifically in Jeddah, Riyadh, and Al Khobar. This full-time role involves supporting daily customer service operations, acting as the primary contact point for customers at the front office or call center, and regularly reporting feedback for service improvement. The Customer Service KSA centers are among the busiest in the region, providing high-quality teaching, examinations, and various educational and cultural services.</p> <h3 >Key Responsibilities</h3> <ul > <li >Ensure the smooth day-to-day running of practical customer service aspects, including photocopying materials, assisting with display work, distributing publicity materials, and maintaining the tidiness and equipment of waiting and placement test areas.</li> <li >Deliver high standards of customer care by welcoming customers, guiding them through the queuing system, monitoring waiting areas, directing customers to placement test classes, and assisting with general inquiries.</li> <li >Prepare for placement testing setup, including readying rooms, preparing number cards, and organizing tests.</li> <li >Respond to all face-to-face, phone, and email inquiries professionally, adhering to British Council Customer Service Standards and Policies.</li> <li >Provide efficient registration services and support for the Teaching Centre and Exams Department, in line with quality standards.</li> <li >Ensure inquiries and feedback are directed to the relevant British Council personnel and departments.</li> <li >Promote and cross-sell British Council products and services professionally.</li> <li >Perform Call Centre and front office administrative and financial tasks in a timely manner.</li> </ul> <h3 >Work Environment and Relationships</h3> <p >The Customer Service team represents the British Council to a diverse audience, including over 15,000 teaching center students and more than 30,000 examination candidates annually. The team handles over 35,000 inquiries monthly, covering information on courses, professional skills workshops, various examinations (IELTS, ESOL), certification requests, partnerships, placement test bookings, and customer complaints. This role involves close collaboration with the Customer Service Team, Teaching Centre, Exams Departments, and other project teams. The British Council operates from 9:00 to 21:00, Saturday through Thursday, and the post holder may be required to work outside standard hours and during weekends to meet operational needs.</p> <h3 >Qualifications and Requirements</h3> <ul > <li >0-1 year of experience in a relevant field.</li> <li >Valid and transferable Iqama.</li> <li >Saudi nationals are eligible to apply.</li> <li >Direct contact or managing staff working with children is required.</li> </ul> <h3 >Compensation</h3> <p >The compensation for this role is 40 SAR per hour.</p>

<h3 >About the British Council</h3> <p >The British Council is the UK’s international organization for cultural relations and educational opportunities, dedicated to fostering knowledge and understanding between the people of the UK and other countries. Operating in over 100 countries, the British Council works across arts and culture, English language, education, and civil society, reaching millions globally each year.</p> <h3 >Role Overview</h3> <p >The British Council is seeking a <strong >Customer Service Assistant</strong> for its operations in Saudi Arabia, specifically in Jeddah, Riyadh, and Al Khobar. This full-time role involves supporting daily customer service operations, acting as the primary contact point for customers at the front office or call center, and regularly reporting feedback for service improvement. The Customer Service KSA centers are among the busiest in the region, providing high-quality teaching, examinations, and various educational and cultural services.</p> <h3 >Key Responsibilities</h3> <ul > <li >Ensure the smooth day-to-day running of practical customer service aspects, including photocopying materials, assisting with display work, distributing publicity materials, and maintaining the tidiness and equipment of waiting and placement test areas.</li> <li >Deliver high standards of customer care by welcoming customers, guiding them through the queuing system, monitoring waiting areas, directing customers to placement test classes, and assisting with general inquiries.</li> <li >Prepare for placement testing setup, including readying rooms, preparing number cards, and organizing tests.</li> <li >Respond to all face-to-face, phone, and email inquiries professionally, adhering to British Council Customer Service Standards and Policies.</li> <li >Provide efficient registration services and support for the Teaching Centre and Exams Department, in line with quality standards.</li> <li >Ensure inquiries and feedback are directed to the relevant British Council personnel and departments.</li> <li >Promote and cross-sell British Council products and services professionally.</li> <li >Perform Call Centre and front office administrative and financial tasks in a timely manner.</li> </ul> <h3 >Work Environment and Relationships</h3> <p >The Customer Service team represents the British Council to a diverse audience, including over 15,000 teaching center students and more than 30,000 examination candidates annually. The team handles over 35,000 inquiries monthly, covering information on courses, professional skills workshops, various examinations (IELTS, ESOL), certification requests, partnerships, placement test bookings, and customer complaints. This role involves close collaboration with the Customer Service Team, Teaching Centre, Exams Departments, and other project teams. The British Council operates from 9:00 to 21:00, Saturday through Thursday, and the post holder may be required to work outside standard hours and during weekends to meet operational needs.</p> <h3 >Qualifications and Requirements</h3> <ul > <li >0-1 year of experience in a relevant field.</li> <li >Valid and transferable Iqama.</li> <li >Saudi nationals are eligible to apply.</li> <li >Direct contact or managing staff working with children is required.</li> </ul> <h3 >Compensation</h3> <p >The compensation for this role is 40 SAR per hour.</p>

<p><br></p><p><b>JOB OVERVIEW</b></p><p>The Reservations Manager leads the Reservations department for FAENA The Red Sea, setting the standard of warmth, artistry, and precision that defines every guest s first impression of the FAENA Culture. The role is responsible for the strategic and operational management of the reservations function, driving revenue performance and ensuring every booking journey reflects the sophistication, exclusivity, and emotive storytelling of the FAENA brand. The Reservations Manager partners closely with Revenue Management, Front Office, Sales &amp; Marketing, and Guest Experience teams to translate FAENA s vision of curated indulgence into flawless, personalised booking experiences from first inquiry to arrival.</p><p><b><br></b></p><p><b>DUTIES AND RESPONSIBILITIES</b></p><ul><li>Champion and reinforce a culture of warmth, precision, and pride within the reservations function, consistent with the FAENA Culture.</li><li>Oversee day-to-day reservations operations across all channels (phone, email, OTAs, GDS, direct website) ensuring accuracy, efficiency, and an exceptional guest experience at every touchpoint.</li><li>Set, monitor, and enforce reservations standards, scripts, and service protocols aligned with FAENA s luxury positioning and brand voice.</li><li>Partner with the Director of Revenue Management to implement pricing strategy, rate integrity, availability controls, and inventory allocation across all distribution channels.</li><li>Analyse booking pace, pickup, denials, and cancellation trends; recommend action plans to maximise occupancy and RevPAR.</li><li>Review and approve complex, VIP, and high-value reservations, ensuring bespoke arrangements are curated and flawlessly executed.</li><li>Champion upselling and cross-selling of room categories, experiences, and packages to elevate guest journeys and drive ancillary revenue.</li><li>Ensure the Property Management System (PMS) and all channel managers reflect accurate rates, availability, and content at all times.</li><li>Collaborate with Front Office, Housekeeping, and Guest Experience teams to guarantee seamless arrivals, departures, and fulfilment of special requests.</li><li>Handle guest escalations and booking-related service recovery with discretion, empathy, and a solutions-first approach.</li><li>Conduct regular audits of reservation records for accuracy, completeness, and compliance with brand standards and data privacy regulations.</li><li>Prepare and present reservations performance reports, forecasts, and departmental budgets to senior leadership.</li><li>Recruit, train, and evaluate reservations team members; conduct performance reviews and identify development opportunities.</li><li>Maintain deep knowledge of resort offerings, experiences, promotions, and the destination to inspire and inform the guest journey.</li><li>Manage overbooking strategy and inventory control in coordination with Revenue Management, minimising risk while optimising occupancy.</li><li>Stay current on luxury hospitality trends, competitor positioning, and guest expectations, bringing insights back to elevate the FAENA offering.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's degree in Hospitality Management, Business, or related field preferred.</li><li>Minimum 4-6 years of progressive experience in reservations or revenue-related roles within luxury hospitality, including at least 1-2 years in a supervisory or managerial capacity.</li><li>Proven experience with Property Management Systems (PMS), Central Reservation Systems (CRS), GDS, and channel management platforms.</li><li>Strong understanding of hotel/resort operations, rate structures, revenue management principles, and distribution strategy.</li><li>Pre-opening experience within a luxury resort or lifestyle brand is an advantage.</li><li>Fluency in English required; additional languages are a strong advantage.</li></ul>

<h3 >About FAENA and The Red Sea Expansion</h3> <p >FAENA is a global movement recognized for its integration of art, culture, and community. Rooted in soulful traditions and elevated by imaginative design, FAENA's culture emphasizes authentic hospitality and transformative experiences. The company is currently expanding into the Kingdom of Saudi Arabia with <strong >FAENA The Red Sea</strong>, marking a significant new chapter. This expansion aims to shape a world of beauty and connection, inviting individuals driven by creativity and excellence to contribute to its realization.</p> <h3 >The Role of Reservations Agent</h3> <p >The Reservations Agent is a full-time position based in Saudi Arabia, responsible for managing all room reservation inquiries and bookings for FAENA. This role requires 0-1 years of experience and is crucial for ensuring efficient, accurate, and professional customer service. The agent will facilitate seamless booking experiences across various channels and support revenue optimization while upholding the resort’s luxury hospitality standards.</p> <h3 >Key Responsibilities</h3> <ul > <li >Handle all reservation inquiries via phone, email, and online channels in a timely and professional manner.</li> <li >Process room bookings, modifications, cancellations, and special requests accurately within the system.</li> <li >Ensure all reservations are entered correctly with complete guest information and rate details.</li> <li >Provide detailed information about room types, rates, packages, and resort services to potential guests.</li> <li >Maximize revenue opportunities through upselling room categories and promoting special offers.</li> <li >Maintain accurate availability and booking records in the Property Management System (PMS).</li> <li >Liaise with Front Office and Housekeeping to ensure smooth guest arrivals and room readiness.</li> <li >Handle guest requests and ensure special arrangements are communicated and fulfilled.</li> <li >Monitor reservation channels to ensure consistency and accuracy of information across platforms.</li> <li >Respond to guest inquiries and resolve booking-related issues efficiently and professionally.</li> <li >Maintain strong knowledge of resort offerings, promotions, and local information.</li> <li >Ensure compliance with brand standards, policies, and data privacy regulations.</li> <li >Support overbooking control and manage inventory allocation as directed by management.</li> </ul> <h3 >Required Experience and Attributes</h3> <ul > <li >0-1 years of experience in a reservations or customer service role, preferably within the hospitality sector.</li> <li >Demonstrated ability to provide exceptional customer service with a high degree of professionalism.</li> <li >Strong attention to detail and accuracy in data entry and record keeping.</li> <li >Effective communication skills for interacting with guests and internal departments.</li> <li >Ability to manage multiple inquiries and tasks efficiently in a fast-paced environment.</li> </ul> <h3 >Work Environment and Standards</h3> <p >The Reservations Agent operates within FAENA's luxury hospitality environment, contributing directly to guest satisfaction and revenue goals. The role demands adherence to FAENA's brand standards, operational policies, and data privacy regulations. Collaboration with Front Office and Housekeeping teams is essential to ensure a seamless guest journey from booking to arrival.</p> <h3 >Join FAENA</h3> <p >If you possess the required experience and dedication to service excellence, we invite you to apply for this role and contribute to the FAENA experience in Saudi Arabia.</p>

<h3 >Company and Project Overview</h3> <p >Fairmont Hotels &amp; Resorts is preparing to open Raffles &amp; Fairmont The Red Sea, a new property situated within the Kingdom’s groundbreaking Red Sea Project. This resort is designed to provide visitors with access to a nature-focused experience, featuring 361 rooms, eleven distinct dining concepts—including overwater restaurants with views of the Red Sea and mangroves—and a spa. The development is committed to setting new standards in sustainable development, located on 200km of untouched coastline, an archipelago of more than 90 unspoiled islands, dormant volcanoes, rich marine habitats, and ancient archaeological sites on the Sea Front in Al Madinah, Saudi Arabia.</p> <h3 >About the Demi Chef De Partie Role</h3> <p >The Demi Chef De Partie will report directly to the Chef De Partie and is responsible for upholding the highest standards in food preparation and kitchen operations. This full-time position requires a professional who can consistently deliver friendly and proactive guest service while ensuring culinary excellence within the resort's diverse dining concepts.</p> <h3 >Key Responsibilities</h3> <ul > <li >Consistently offer professional, friendly, and proactive guest service while supporting fellow colleagues.</li> <li >Ensure consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.</li> <li >Actively share ideas, opinions, and suggestions in daily shift briefings.</li> <li >Ensure all kitchen colleagues are aware of established standards and expectations.</li> <li >Liaise daily with Outlet Chefs to maintain open lines of communication regarding guest feedback.</li> <li >Complete daily checks of all mis en place to ensure freshness and quality standards.</li> <li >Maintain proper rotation of product in all chillers to minimize wastage and spoilage.</li> <li >Possess full knowledge of all menu items, daily features, and promotions.</li> <li >Ensure the cleanliness and maintenance of all work areas, utensils, and equipment.</li> <li >Follow kitchen policies, procedures, and service standards.</li> <li >Adhere to all safety and sanitation policies when handling food and beverage.</li> <li >Perform other duties as assigned by management.</li> </ul> <h3 >Qualifications and Experience</h3> <ul > <li >A minimum of 0-1 years of experience in a culinary role.</li> <li >Demonstrated ability to execute food preparation tasks with precision and consistency.</li> <li >Understanding of kitchen operations and food safety protocols.</li> <li >Ability to work effectively within a team and communicate clearly.</li> </ul> <h3 >Operational Standards and Teamwork</h3> <p >The Demi Chef De Partie is expected to uphold rigorous operational standards, contributing to a seamless and high-quality culinary experience. This involves proactive engagement in daily kitchen activities, ensuring adherence to all established procedures, and fostering a collaborative environment with colleagues and Outlet Chefs to address guest feedback and maintain service excellence.</p> <h3 >Location and Work Type</h3> <p >This is a full-time position located at the Raffles &amp; Fairmont The Red Sea property on the Sea Front in Al Madinah (Medina), Saudi Arabia. The role offers an opportunity to contribute to a luxury hospitality environment within a unique and sustainably developed destination.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Be the First Impression of Jeddah s Premier Mediterranean Dining Experience! About the Opportunity: An exciting opportunity has arisen to join a sophisticated dining destination in Jeddah inspired by the elegance and vibrant lifestyle of the French and Italian Riviera. Combining refined Mediterranean cuisine, stylish interiors, exceptional service, and a lively social atmosphere, the restaurant has established itself as a sought-after destination for guests seeking elevated dining experiences. The concept celebrates the flavours, hospitality, and spirit of the Riviera, blending French culinary craftsmanship with Italian warmth and Mediterranean influences. With a strong commitment to excellence, attention to detail, and guest satisfaction, the restaurant continues to evolve as one of Jeddah s most exciting hospitality venues. We are seeking a warm, professional, and highly organised Receptionist to be the first point of contact for our guests, ensuring every interaction reflects the restaurant s premium standards of hospitality. The Role: The Receptionist plays a vital role in creating exceptional first impressions by welcoming guests, managing reservations, coordinating seating arrangements, and ensuring a seamless arrival and departure experience. Working closely with the management and service teams, you will help maintain smooth front-of-house operations while delivering personalised and attentive guest service.</p><p>Key Responsibilities:</p><ul><li>Guest Experience Welcome guests with warmth, professionalism, and genuine hospitality.</li><li>Manage reservations, walk-in guests, and waiting lists efficiently.</li><li>Escort guests to their tables while maintaining seating plans and table rotation.</li><li>Respond promptly to telephone calls, emails, and reservation enquiries.</li><li>Handle guest requests and special occasions with attention to detail.</li><li>Resolve guest concerns professionally or escalate to management when appropriate.</li><li>Front-of-House Operations Maintain accurate reservation records using the restaurant s booking system.</li><li>Coordinate closely with managers and service teams regarding table availability and guest flow.</li><li>Monitor dining room occupancy and optimise seating arrangements.</li><li>Ensure the reception area remains clean, organised, and welcoming at all times.</li><li>Support opening and closing reception procedures.</li><li>Communication &amp; Administration Provide accurate information regarding menus, promotions, operating hours, and special events.</li><li>Assist with VIP guest arrangements and special bookings.</li><li>Record guest preferences to help personalise future visits.</li><li>Support administrative tasks as required by the management team.</li><li>Teamwork Collaborate effectively with restaurant managers, servers, and kitchen teams to ensure seamless service.</li><li>Promote a positive and professional working environment.</li><li>Represent the restaurant s values and service philosophy at every guest interaction.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Minimum 2 years experience as a Receptionist, Host/Hostess, or Front Desk professional within restaurants, hotels, or luxury hospitality.</li><li>Excellent customer service and interpersonal skills.</li><li>Professional appearance with a friendly and confident personality.</li><li>Strong communication skills in English, both written and spoken.</li><li>Excellent organisational and multitasking abilities.</li><li>Ability to remain calm and composed during busy service periods.</li><li>Proficiency with reservation systems and Microsoft Office applications.</li><li>Preferred: Experience within upscale restaurants, fine dining, luxury hotels, or internationally recognised hospitality brands.</li><li>Familiarity with reservation platforms such as SevenRooms, OpenTable, or similar systems.</li><li>Arabic language skills would be an advantage.</li><li>Passion for delivering exceptional guest experiences.</li></ul><p></p></section>

<p>Welcome, assist, and farewell guests with warmth and professionalism. Anticipate guests needs and preferences. Provide personalized and luxury service throughout the stay. Handle guest requests and special arrangements discreetly. Assist VIP guests and organize special occasions. Coordinate with Front Office, Housekeeping, Food &amp; Beverage, and other departments. Provide information about hotel facilities, services, and local attractions. Handle guest concerns professionally and ensure prompt resolution. Maintain high standards of grooming, etiquette, confidentiality, and luxury hospitality.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 5 years of experience as a butler or in a similar role within the luxury hospitality industry</li><li>Proven supervisory experience in managing a team of service professionals</li><li>Excellent interpersonal and communication skills, with the ability to interact effectively with guests, team members, and other departments</li><li>Strong leadership abilities and a talent for mentoring and developing staff</li><li>Proficiency in household management software and MS Office suite</li><li>Exceptional attention to detail and problem-solving skills</li><li>Superior time management and multitasking abilities</li><li>In-depth knowledge of etiquette, protocol, and luxury service standards</li><li>Familiarity with Middle Eastern customs and etiquette is highly advantageous</li><li>High school diploma or equivalent required; Bachelor's degree in Hospitality Management or related field preferred</li><li>Professional butler certification is a plus</li><li>Fluency in English required; proficiency in Arabic is highly desirable</li><li>Flexibility to work varying shifts, including weekends and holidays</li><li>Ability to maintain confidentiality and exercise discretion at all times</li></ul>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">eXtra is seeking a Customer Services Rep to join their team in Riyadh. This full-time role focuses on providing essential front-line support to customers, ensuring their inquiries, requests, and complaints are handled with professionalism and efficiency. The ideal candidate will contribute to maintaining high standards of customer satisfaction and operational compliance.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Provide direct support to customers by addressing inquiries, requests, and complaints.</li> <li style="margin:0 0 6px;">Ensure all customer interactions are handled with professionalism and efficiency.</li> <li style="margin:0 0 6px;">Process transactions accurately to maintain service excellence.</li> <li style="margin:0 0 6px;">Adhere to company standards and procedures in all customer service operations.</li> <li style="margin:0 0 6px;">Work towards achieving and maintaining high levels of customer satisfaction.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <p style="margin:0 0 12px; ************;">Candidates should possess the ability to manage customer interactions effectively and maintain a professional demeanor. While specific experience requirements were not provided, a background in customer service or a related field is beneficial for success in this role.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Strong communication and interpersonal skills.</li> <li style="margin:0 0 6px;">Ability to resolve customer issues effectively and efficiently.</li> <li style="margin:0 0 6px;">Attention to detail for accurate transaction processing.</li> <li style="margin:0 0 6px;">Commitment to upholding company standards and procedures.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; ************;">This is a full-time position based in Riyadh, Saudi Arabia. The role involves working directly with customers in a dynamic service environment, focusing on delivering consistent and high-quality support.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">Interested candidates are encouraged to apply to join eXtra and contribute to their customer service operations in Riyadh.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently looking for&nbsp; dynamic, and self motivated Front Office professionals who want to move their careers forward.<br><br>As a Guest Service Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:<br><br>• Offer consistently professional, friendly, warm and engaging service<br>• Give a warm welcome and check in guests taking into account the established SOPs<br>• Check out of departing guest in accordance with the established standards<br>• Sell rooms to walk-in guests and be responsible for all pro-active and day-to-day facilities issues<br>• Responsible for cash inventory, cashing cheques and bills of exchange in foreign currencies for hotel guest in accordance with the credit policy<br>• Corporate with colleagues from all departments, in particular Housekeeping, Finance and Reservation<br>• Ensure that the Guest Service Desk is manned, operationally prepared and stocked at all times in order to be available for guests as a point of contact<br>• Maintain the privacy of all guests by ensuring that no details of the guests are disclosed<br>• Demonstrate a complete understanding of the hotel’s policies and procedures and service standards and have full knowledge of the hotel facilities and happenings</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are currently seeking for passionate and dynamic guest focused Front Office professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.<br><br>As a Team Leader - Guest Services you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience whereby your role will include key responsibilities such as:<br><br>• Extend personal service and attention to all guests, with particular emphasis on Club Rotana and VIP Guests<br>• Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests<br>• Maintain an up to date knowledge of the hotel and local services, supply information and respond to guest queries and promote inter-hotel sales and in-house facilities<br>• Maintain and update guest history profiles through the Opera guest profile system<br>• Review and prepare next day’s arrival reports for VIPs and those accorded special status, ensuring that these are highlighted to the management and necessary related functions are activated<br>• Block rooms ensuring allocation, according to guest expectations, utilizing guest history and communicates with all related departments to create awareness of any special requirements<br>• Give courtesy calls and complete the daily call log as per established guidelines</p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>