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<strong>Job Description<br><br></strong><strong>Job title:</strong> Business Operations Specialist<br><br><strong>Department:</strong> Sales<br><br><strong>Location:</strong> Riyadh, Saudi Arabia (hybrid working)<br><br><strong>GLS:</strong> P02<br><br><strong>Working hours:</strong> 48 hours per week Sunday to Thursday<br><br><strong>A brighter future awaits you<br><br></strong><strong>Job Summary<br><br></strong>The Business Operations Specialist provides the administrative and operational backbone of the Export Markets business, covering both the CooperVision legal entity in Saudi Arabia and the recurring commercial processes of the wider Export Markets region, a distributor-operated territory of c.94 markets across the GCC, MENA, CIS, Balkans, Baltics and Africa.<br><br>You’ll ensure that the KSA entity remains fully compliant with all statutory, licensing and labour obligations, and owns the recurring operating processes — distributor reporting, accounts receivable, contracting, product launch coordination and customer events.<br><br><strong>Essential Functions & Accountabilities:<br><br></strong>Entity & statutory administration (Saudi Arabia)<br><br><ul><li> Maintains the KSA legal entity in good standing — Commercial Registration, MISA license, municipality license and sector/health authority licenses — ensuring all renewals are completed ahead of expiry and no lapse in trading capability occurs. </li><li> Administers government e-services on behalf of the entity (Qiwa, GOSI, Muqeem, Absher/Nafath, Mudad/WPS): employee registrations, iqama and visa processing, contract filings, and monitoring of the entity's Saudization (Nitaqat) position. </li><li> Acts as primary interface with external legal, accounting, audit and service providers; manages the residual outsourced scope, service levels, deliverables and associated invoicing. </li><li> Maintains entity compliance and document records; coordinates internal and external audit and inspection requests. <br><br><br></li></ul>Commercial operations (Export Markets)<br><br><ul><li> Coordinates the collection, validation and consolidation of distributor reporting across the Export Markets network — sell-out, inventory levels and forecast inputs — and produces the consolidated regional reporting pack to a fixed monthly cycle. </li><li> Supports Accounts Receivable and monitors overdue balances by distributor, runs the escalation cadence, and liaises with Finance and Credit Control on collections, credit limits and payment terms. </li><li> Supports the contracting cycle with Legal and the Contracts team — distributor agreements, renewals and amendments — including document flow, version control, signature routing and maintenance of the regional contract register. </li><li> Coordinates the FTI process on its biennial cycle: data gathering, submission preparation, cross-functional follow-up and tracking through to completion. </li><li> Supports the APLCO new product launch process: milestone tracking, market readiness documentation, coordination of registration and supply inputs, and cross-functional follow-up against launch timelines. <br><br><br></li></ul>Customer engagement & events<br><br><ul><li> Organizes customer events — professional education center visits, congress participation and in-market activity with distributors — covering logistics, travel, vendor selection, budget tracking and post-event reconciliation. </li><li> Ensures all event and customer engagement activity is executed in line with CooperVision compliance, transparency and expense policies. <br><br><br></li></ul>General<br><br><ul><li> Provides operational and administrative support to the Export Markets commercial team, absorbing recurring administrative workload and releasing field capacity for distributor-facing activity. </li><li> Identifies and drives continuous improvement and simplification of regional administrative and reporting processes. <br><br><br></li></ul><strong>Knowledge, Skills And Abilities, Experience<br><br></strong><ul><li> Minimum of 5 years' experience in business operations, commercial support, or legal entity and government relations administration, preferably within a multinational organisation </li><li> Demonstrated experience of maintaining statutory and licensing compliance for an entity in Saudi Arabia </li><li> Experience of working with distributors or third-party partners, and of consolidating and reporting multi-market data </li><li> Working knowledge of Saudi corporate compliance, licensing and labour requirements, and of the associated government e-service portals </li><li> Able to administer a legal entity end to end and to manage external professional service providers to agreed service levels </li><li> Strong analytical and reporting skills </li><li> Business acumen </li><li> Strong organisational skills </li><li> Strong interpersonal and communication skills </li><li> Highly pro-active and able to work successfully alone as well as within a small, geographically dispersed team </li><li> Discreet and trustworthy, with high levels of integrity when handling confidential commercial, financial and employee data </li><li> Results oriented, with a continuous improvement mindset and a welcoming approach to change </li><li> Proficient in the use of Microsoft Office, in particular Excel for analysis and consolidation; ERP and CRM exposure (SAP, Salesforce or equivalent) </li><li> Fluent in Arabic and English, spoken and written <br><br><br></li></ul><strong>What we offer:<br><br></strong>You’ll receive competitive compensation package as well as knowing we are committed to our employees’ personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we’ll give you everything you need to help you achieve yours.<br><br>We also provide access to LinkedIn Learning to help you develop your career and grow with CooperVision.<br><br><strong>If you like what you see, take the first step towards your Brighter Future and apply today! All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.<br><br></strong><strong>Please view our careers page at </strong> <strong>https://hcjy.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1</strong> <strong>to view all other opportunities.<br><br></strong><strong>#HYBRID<br><br></strong>
Position: Senior Network Engineer Location: Saudi Arabia Work Mode: Onsite Joining Requirement: Immediate Joiners or candidates with a short notice period only currently based in KSA. Experience Required: Minimum 15+ years of experience in IT Infrastructure and Network Operations, including 5+ years in leadership or managerial roles managing large-scale infrastructure teams. Experience working within Managed Services or large enterprise environments is mandatory. Language Requirements Arabic (Mandatory) English (Mandatory) Nationality Preference Top Priority Saudi Nationals Position Summary We are seeking an experienced Senior Network Engineer to manage and lead enterprise IT infrastructure operations across Data Center (Azure and On-Premises) and Network Infrastructure environments. The ideal candidate will possess deep technical expertise, strong operational leadership capabilities, and a strategic mindset to drive innovation through AI, Generative AI, and Agentic AI-enabled IT Operations . This role is responsible for ensuring infrastructure availability, service reliability, SLA compliance, security, operational excellence, and continuous improvement across enterprise environments. Key Responsibilities Infrastructure Operations Lead end-to-end operations of: Data Center Infrastructure (Azure & On-Premises) Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN) Responsibilities include: Ensuring high availability, performance, scalability, and reliability of infrastructure services Managing proactive monitoring, incident management, problem management, and Root Cause Analysis (RCA) Maintaining operational readiness and capacity planning for critical systems Service Delivery & Operations Management Establish and maintain service levels aligned with business requirements Monitor and achieve SLA, OLA, KPI, and uptime targets Lead major incident management and service restoration activities Ensure adherence to ITIL processes and service management best practices Drive operational governance and continuous service improvement initiatives Security & Compliance Ensure enterprise infrastructure complies with security and regulatory requirements Implement and maintain network security controls, access management, and infrastructure hardening Support disaster recovery, business continuity, and risk mitigation strategies Stakeholder & Customer Management Act as the primary interface between business stakeholders, customers, and infrastructure teams Build and maintain strong relationships with customers and senior leadership Present operational reviews, service reports, and improvement plans to executive stakeholders Manage escalations effectively and ensure high customer satisfaction Team Leadership Lead, mentor, and develop multidisciplinary infrastructure teams Manage workforce planning, performance management, coaching, and succession planning Foster a culture of accountability, innovation, collaboration, and operational excellence AI & Automation Drive adoption of AI, Generative AI, and Agentic AI technologies within IT Operations Identify automation opportunities across infrastructure and support processes Implement AI-driven monitoring, analytics, predictive operations, and self-healing capabilities Improve operational efficiency and productivity through automation initiatives Continuous Improvement & Transformation Lead infrastructure modernization and digital transformation programs Implement best practices in observability, monitoring, reliability engineering, and cloud operations Support cloud migration and hybrid infrastructure transformation initiatives Drive process optimization and continuous service improvement Vendor & Financial Management Manage technology vendors, service providers, and support partners Participate in budgeting, forecasting, and cost optimization initiatives Ensure optimal utilization of infrastructure assets and service contracts Key Competencies Customer & Stakeholder Management Service Delivery Management Operational Governance Strategic Planning Team Leadership & Mentoring Communication & Presentation Skills Problem Solving & Decision Making AI-Driven Innovation Mindset Continuous Improvement & Transformation Leadership Preferred Candidate Profile Strong hands-on experience with Cisco, Huawei, and Fortinet technologies Proven track record managing enterprise network and infrastructure operations Experience supporting large-scale customers across Saudi Arabia, GCC, and Middle East environments Strong leadership, customer management, and service delivery expertise Experience driving automation, cloud adoption, AIOps, and infrastructure transformation initiatives Strong understanding of AI-enabled infrastructure operations and modern enterprise technology landscapes Must Have Strong experience with Cisco, Huawei, and Fortinet technologies. Proven track record managing enterprise network and infrastructure operations. Experience supporting large-scale customers within GCC/Middle East environments. Strong leadership, customer management, and service delivery background Experience driving automation, cloud adoption, and infrastructure transformation initiatives. Share<p><strong>Desired Candidate Profile</strong></p>Required Qualifications Education Bachelor's Degree in: Computer Science Information Technology Engineering Related discipline Experience Minimum 15+ years of experience in IT Infrastructure and Network Operations Minimum 5+ years in leadership or managerial roles managing large infrastructure teams Proven experience managing enterprise-scale and mission-critical environments Experience working within Managed Services or large enterprise customer environments is mandatory Technical Skills Network Technologies Cisco Campus & Data Center Solutions Huawei Campus & Data Center Solutions LAN, WAN, Wi-Fi, SD-WAN Technologies Network Design, Deployment, and Operations Security Technologies Fortinet Security Solutions Cisco Security Technologies Firewalls Access Control Network Segmentation Disaster Recovery & Business Continuity Planning Cloud & Data Center Microsoft Azure Infrastructure Hybrid Cloud Environments On-Premises Data Center Operations Infrastructure Monitoring & Capacity Management Operations & Service Management ITIL Framework Incident Management Problem Management Change Management SLA/KPI Governance Operational Reporting Service Delivery Management Automation & AI Infrastructure Automation AIOps (AI-Driven Operations) Generative AI Solutions Agentic AI Solutions Predictive Analytics Self-Healing Infrastructure
<p>Position: Senior Network Engineer Location: Saudi Arabia Work Mode: Onsite Joining Requirement: Immediate Joiners or candidates with a short notice period only currently based in KSA. Experience Required: Minimum 15+ years of experience in IT Infrastructure and Network Operations, including 5+ years in leadership or managerial roles managing large-scale infrastructure teams. Experience working within Managed Services or large enterprise environments is mandatory. Language Requirements Arabic (Mandatory) English (Mandatory) Nationality Preference Top Priority Saudi Nationals Arabic-speaking candidates from any nationality Other Candidates Candidates from other nationalities are welcome to apply, provided they are fluent in Arabic and English .</p><p>Position Summary We are seeking an experienced Senior Network Engineer to manage and lead enterprise IT infrastructure operations across Data Center (Azure and On-Premises) and Network Infrastructure environments. The ideal candidate will possess deep technical expertise, strong operational leadership capabilities, and a strategic mindset to drive innovation through AI, Generative AI, and Agentic AI-enabled IT Operations . This role is responsible for ensuring infrastructure availability, service reliability, SLA compliance, security, operational excellence, and continuous improvement across enterprise environments.</p><p>Key Responsibilities</p><p>Infrastructure Operations</p><p>Lead end-to-end operations of:</p><ul><li>Data Center Infrastructure (Azure & On-Premises)</li><li>Network Infrastructure (LAN, WAN, Wi-Fi, SD-WAN)</li></ul><p>Responsibilities include:</p><ul><li>Ensuring high availability, performance, scalability, and reliability of infrastructure services</li><li>Managing proactive monitoring, incident management, problem management, and Root Cause Analysis (RCA)</li><li>Maintaining operational readiness and capacity planning for critical systems</li></ul><p>Service Delivery & Operations Management</p><ul><li>Establish and maintain service levels aligned with business requirements</li><li>Monitor and achieve SLA, OLA, KPI, and uptime targets</li><li>Lead major incident management and service restoration activities</li><li>Ensure adherence to ITIL processes and service management best practices</li><li>Drive operational governance and continuous service improvement initiatives</li></ul><p>Security & Compliance</p><ul><li>Ensure enterprise infrastructure complies with security and regulatory requirements</li><li>Implement and maintain network security controls, access management, and infrastructure hardening</li><li>Support disaster recovery, business continuity, and risk mitigation strategies</li></ul><p>Stakeholder & Customer Management</p><ul><li>Act as the primary interface between business stakeholders, customers, and infrastructure teams</li><li>Build and maintain strong relationships with customers and senior leadership</li><li>Present operational reviews, service reports, and improvement plans to executive stakeholders</li><li>Manage escalations effectively and ensure high customer satisfaction</li></ul><p>Team Leadership</p><ul><li>Lead, mentor, and develop multidisciplinary infrastructure teams</li><li>Manage workforce planning, performance management, coaching, and succession planning</li><li>Foster a culture of accountability, innovation, collaboration, and operational excellence</li></ul><p>AI & Automation</p><ul><li>Drive adoption of AI, Generative AI, and Agentic AI technologies within IT Operations</li><li>Identify automation opportunities across infrastructure and support processes</li><li>Implement AI-driven monitoring, analytics, predictive operations, and self-healing capabilities</li><li>Improve operational efficiency and productivity through automation initiatives</li></ul><p>Continuous Improvement & Transformation</p><ul><li>Lead infrastructure modernization and digital transformation programs</li><li>Implement best practices in observability, monitoring, reliability engineering, and cloud operations</li><li>Support cloud migration and hybrid infrastructure transformation initiatives</li><li>Drive process optimization and continuous service improvement</li></ul><p>Vendor & Financial Management</p><ul><li>Manage technology vendors, service providers, and support partners</li><li>Participate in budgeting, forecasting, and cost optimization initiatives</li><li>Ensure optimal utilization of infrastructure assets and service contracts</li></ul><p>Required Qualifications</p><p>Education</p><p>Bachelor's Degree in:</p><ul><li>Computer Science</li><li>Information Technology</li><li>Engineering</li><li>Related discipline</li></ul><p>Experience</p><ul><li>Minimum 15+ years of experience in IT Infrastructure and Network Operations</li><li>Minimum 5+ years in leadership or managerial roles managing large infrastructure teams</li><li>Proven experience managing enterprise-scale and mission-critical environments</li><li>Experience working within Managed Services or large enterprise customer environments is mandatory</li></ul><p>Technical Skills</p><p>Network Technologies</p><ul><li>Cisco Campus & Data Center Solutions</li><li>Huawei Campus & Data Center Solutions</li><li>LAN, WAN, Wi-Fi, SD-WAN Technologies</li><li>Network Design, Deployment, and Operations</li></ul><p>Security Technologies</p><ul><li>Fortinet Security Solutions</li><li>Cisco Security Technologies</li><li>Firewalls</li><li>Access Control</li><li>Network Segmentation</li><li>Disaster Recovery & Business Continuity Planning</li></ul><p>Cloud & Data Center</p><ul><li>Microsoft Azure Infrastructure</li><li>Hybrid Cloud Environments</li><li>On-Premises Data Center Operations</li><li>Infrastructure Monitoring & Capacity Management</li></ul><p>Operations & Service Management</p><ul><li>ITIL Framework</li><li>Incident Management</li><li>Problem Management</li><li>Change Management</li><li>SLA/KPI Governance</li><li>Operational Reporting</li><li>Service Delivery Management</li></ul><p>Automation & AI</p><ul><li>Infrastructure Automation</li><li>AIOps (AI-Driven Operations)</li><li>Generative AI Solutions</li><li>Agentic AI Solutions</li><li>Predictive Analytics</li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline.</li><li>Minimum 15+ years of experience in IT Infrastructure and Network Operations.</li><li>Minimum 5+ years in leadership or managerial roles managing large infrastructure teams.</li><li>Proven experience managing enterprise-scale and mission-critical environments.</li><li>Experience working within Managed Services or large enterprise customer environments is mandatory.</li><li>Strong hands-on experience with Cisco, Huawei, and Fortinet technologies.</li><li>Proven track record managing enterprise network and infrastructure operations.</li><li>Experience supporting large-scale customers across Saudi Arabia, GCC, and Middle East environments.</li><li>Strong leadership, customer management, and service delivery expertise.</li><li>Experience driving automation, cloud adoption, AIOps, and infrastructure transformation initiatives.</li><li>Strong understanding of AI-enabled infrastructure operations and modern enterprise technology landscapes.</li><li>Fluent in Arabic and English.</li></ul>
<h3 >Sales Account Executive: SAP Academy for Customer Success</h3>
<p >This is a pipeline position for an <strong >Account Executive</strong> within the <strong >SAP Academy for Customer Success Program</strong>, based in <strong >Riyadh, Saudi Arabia</strong>. This full-time role at <strong >SAP Saudi Arabia</strong> is designed for early career talent with 0-3 years of professional work experience. The program is scheduled to commence in March 2027, with official recruitment beginning in September 2026. Early applicants have the option to engage with SAP and attend informational sessions about the program.</p> <h3 >About the SAP Academy for Customer Success</h3>
<p >The SAP Academy for Customer Success is a global development program structured as a three-year journey for early career professionals. It includes a 10-month learn-apply phase, combining classroom instruction with practical field experience alongside a sales team. This program aims to develop capabilities in digital transformation, global intelligence, human skills, business and technology acumen, solution and industry knowledge, and strategic tools and processes. Upon successful completion, participants transition into direct customer-facing sales roles, receiving ongoing mentoring and coaching.</p> <h3 >Responsibilities and Program Engagement</h3>
<p >As an Account Executive within the SAP Next Gen - Academy for Customer Success, responsibilities include:</p>
<ul >
<li >Successfully completing the 10-month learn-apply program, which integrates classroom learning with practical field experience.</li>
<li >Engaging in multi-dimensional learning focused on digital transformation, global intelligence, business acumen, and solution knowledge.</li>
<li >Learning to drive value across the customer lifecycle through solution adoption, renewals, and account expansion.</li>
<li >Receiving local market onboarding, on-the-job training, and mentorship from a Senior Account Executive.</li>
<li >Working directly with customers and supporting internal operations.</li>
<li >Upon program completion, transitioning into a direct customer-facing sales role, focusing on prospecting, qualifying, selling, and closing new business.</li>
<li >Empowering customers by understanding their strategy, business goals, and desired outcomes to drive cloud revenue growth.</li>
</ul> <h3 >Potential Sales Role Focus Areas</h3>
<p >Graduates of the program will move into direct customer-facing sales roles, such as Account Executive (AE) or Solution Sales Executive (SSE). Potential SSE focus areas include:</p>
<ul >
<li ><strong >SAP Finance & Spend Management (F&S):</strong> Focusing on areas like accounting, procurement, and supplier management to enhance visibility, reduce costs, and improve efficiency, including Finance & Quote to Cash (Q2C).</li>
<li ><strong >SAP Customer Experience (CX):</strong> Covering knowledge of e-commerce, sales, customer service, and marketing processes.</li>
</ul> <h3 >Work Environment and Company Culture</h3>
<p >SAP operates with a hybrid work model, generally requiring three days a week in the office or on-site with customers or partners, balanced with remote work. A practical and immersive component of the program involves approximately four weeks, split across two trips, in San Ramon, California. During intensive program phases, full engagement and presence are required, and vacation requests will not be approved. SAP fosters an inclusive culture, prioritizing employee well-being and offering flexible working models. The company supports personal development and believes in leveraging diverse capabilities.</p> <h3 >About SAP</h3>
<p >SAP provides innovations that enable over 400,000 customers globally to collaborate more efficiently and utilize business insights effectively. Known for its leadership in enterprise resource planning (ERP) software, SAP has expanded to become a market leader in end-to-end business application software and related services, including database, analytics, intelligent technologies, and experience management. As a cloud company with over 200 million users and 100,000 employees worldwide, SAP is purpose-driven, future-focused, and committed to personal development within a collaborative team ethic.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Jeeny: Jeeny is a leading ride-hailing platform that strives to revolutionize daily commuting and transportation.<br> Our app connects users with their preferred modes of transportation, making mobility accessible, convenient, and affordable for all.<br> We are a joint venture between MEIG (Middle East Internet Group), Rocket Internet, and IMENA.<br> Since our inception, we have grown exponentially and currently operate in Saudi Arabia and Jordan.<br> At Jeeny, we value innovation, teamwork, and a passion for delivering exceptional user experiences.<br> Join us in our mission to transform the transportation landscape.<br> About the Role: Jeeny is looking for an ambitious Business Development Manager – Jeeny Ads to drive the growth of our advertising business in Riyadh.<br> You will be responsible for identifying strategic accounts, engaging senior decision-makers, and owning the full sales cycle from prospecting to closing.<br> This is a high-impact Individual Contributor (IC) role for a strong “hunter” who can build relationships, win new business, and aggressively grow advertising revenue.<br> What We Offer: An opportunity to collaborate with talented individuals while learning, growing, and expanding your skill set.<br> An environment that encourages you to take ownership and produce excellent outcomes every day.<br> Health benefits and insurance.<br> Flexible working hours.<br> Company Culture Jeeny is an equal opportunity employer.<br> We are committed to providing a workplace where all aspects of employment are solely based on merit.<br> We value diversity and absolutely do not discriminate in any form based on race, color, ethnicity, nationality, religion, gender, age, or mental or physical disability.<br> Sales Experience: 4+ years of proven experience in full-cycle B2B business development, media sales, or strategic account acquisition, with a track record of consistently meeting or exceeding revenue targets.<br> Industry Bonus: Direct experience in digital advertising, retail media networks (RMN), or a strong background working with media agencies and agency holding groups is highly preferred.<br> Executive Presence: Experience engaging senior marketing leaders, navigating complex agency structures, and managing buying committees.<br> Hunter Mentality: A self-starter attitude with the resilience, coachability, and urgency required to aggressively prospect, pitch, and close net-new business.<br> Communication: Exceptional pitching, storytelling, and negotiation skills.<br> Ability to translate performance metrics and data into compelling value propositions.<br> Fluency in both English and Arabic.<br> Adaptability: Comfort working with technology, performance data, and evolving sales processes in a fast-paced environment.<br> What You'll Do: Scale Revenue: Own the end-to-end sales cycle, converting qualified leads and outbound prospects into advertising pipeline and closed revenue to accelerate year-over-year growth.<br> Strategic Prospecting: Identify and penetrate high-potential accounts across key verticals (FMCG, Telecom, Finance, Entertainment).<br> Map key marketing decision-makers and agency buying personas to develop tailored engagement strategies.<br> Consultative Selling: Lead high-level conversations with CMOs, Brand Managers, and Agency Executives.<br> Clearly communicate the unique value of Jeeny’s first-party data, audience reach, and multi-surface ad formats.<br> Build Partnerships: Cultivate and nurture relationships with direct brand decision-makers and key stakeholders within the region's media landscape.<br> Cross-Functional Collaboration: Partner with Product, Marketing, and Operations to ensure campaigns are optimized, delivered successfully, and positioned for renewal.<br> Data-Driven Sales: Maintain accurate account, contact, and activity data in our CRM, and share market trends, agency insights, and advertiser feedback with leadership to shape our evolving ad product offerings.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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Müller's Solutions is seeking a talented Temenos Functional Consultant to join our team. In this role, you will be the key link between our clients and the technology, helping them optimize their use of Temenos banking solutions. You will analyze business needs, configure Temenos applications, and provide guidance to ensure that clients achieve maximum value from their software investment.<br><br>Responsibilities:<br><br>Conduct comprehensive requirement gathering sessions with clients to understand their business processes and needs Configure and customize Temenos applications to align with client requirements, focusing on modules such as Core Banking, Digital Banking, and Wealth Management Develop functional specifications and documentation to guide development and implementation efforts Perform system testing, validation, and quality assurance to ensure solutions meet client expectations Provide training and support for end users, ensuring they are proficient in utilizing the Temenos system effectively Stay abreast of the latest Temenos updates, modules, and best practices to provide informed advice to clients Collaborate with technical teams to maintain system integrity and design database workflows<br><br>Requirements<br><br>Requirements:<br><br>Bachelor's degree in Finance, Business Administration, Information Technology, or a related field A minimum of 5 years of experience working with Temenos software solutions Strong knowledge of Temenos modules, functionalities, and related banking services Experience in business analysis, process mapping, and system configuration Excellent problem-solving abilities and attention to detail Strong communication and relationship-building skills to effectively engage with clients and stakeholders Ability to prioritize tasks and manage multiple projects in a fast-paced environment Temenos certification or training is preferred<br><br>Benefits<br><br>Why Join Us:<br><br>Opportunity to work with a talented and passionate team.<br><br>Competitive salary and benefits package.<br><br>Exciting projects and innovative work environment.
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Lucidya and the Role</h3>
<p style="margin:0 0 12px; ************;">Lucidya is an AI-native platform specializing in customer experience (CX) intelligence, designed to autonomously manage entire customer lifecycles from initial engagement through retention and growth. The platform utilizes proprietary NLU capabilities, developed in-house and trained on millions of multilingual conversations, to enable teams to deliver personalized experiences that enhance customer satisfaction, retention, and lifetime value. We are seeking a <strong style="font-weight:700;">Principal Product Manager - Customer Service Suite</strong> to join our team in Riyadh, Riyadh Province, for a full-time position.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Scope</h3>
<p style="margin:0 0 12px; ************;">This role involves owning the strategy and direction for Lucidya's Customer Service Suite. This includes OmniServ, our ticketing and case management platform, the mobile experience, and the AI-powered capabilities that empower support teams. The Principal Product Manager will define the product's trajectory, make critical prioritization decisions, and shape experiences relied upon by thousands of users daily. The focus is on understanding customer workflows and translating those insights into products that solve meaningful problems, particularly where AI creates tangible customer value.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Own the vision, strategy, and roadmap for Lucidya's Customer Service Suite, ensuring investments align with solving customer problems.</li>
<li style="margin:0 0 6px;">Engage with customer support teams, operations leaders, and enterprise customers to understand their workflows, challenges, and needs.</li>
<li style="margin:0 0 6px;">Collaborate with Engineering and Design to deliver continuous improvements, prioritizing iterative learning.</li>
<li style="margin:0 0 6px;">Make informed product decisions by balancing customer needs, business priorities, technical complexity, and long-term platform strategy.</li>
<li style="margin:0 0 6px;">Champion AI-powered experiences that genuinely enhance agent productivity and customer outcomes.</li>
<li style="margin:0 0 6px;">Partner with Customer Success, Sales, and Marketing to ensure successful adoption and measurable business impact of new capabilities.</li>
<li style="margin:0 0 6px;">Utilize customer feedback, product analytics, market trends, and experimentation to refine the product and validate decisions.</li>
<li style="margin:0 0 6px;">Foster alignment across stakeholders by clearly communicating product strategy, priorities, trade-offs, and roadmap decisions.</li>
<li style="margin:0 0 6px;">Build trust within cross-functional teams by promoting a collaborative environment.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">7-9 years of experience building B2B SaaS products, with end-to-end ownership of a product or product suite.</li>
<li style="margin:0 0 6px;">A focus on solving customer problems over simply shipping features, consistently asking "What problem are we solving?"</li>
<li style="margin:0 0 6px;">Ability to make and articulate difficult prioritization decisions, even when facing disagreement.</li>
<li style="margin:0 0 6px;">A commitment to understanding real user behavior through direct customer engagement.</li>
<li style="margin:0 0 6px;">Exceptional collaboration skills with engineers and designers, including technical understanding to challenge ideas and make informed decisions.</li>
<li style="margin:0 0 6px;">Natural curiosity about new technologies, including AI capabilities and workflow automation tools.</li>
<li style="margin:0 0 6px;">A pragmatic approach that values progress and iteration over waiting for perfection.</li>
<li style="margin:0 0 6px;">Proficiency in using data to support decisions, while understanding its limitations.</li>
<li style="margin:0 0 6px;">Clear communication skills for both technical and non-technical audiences, simplifying complex ideas without oversimplifying problems.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Technical Skills and Preferred Background</h3>
<p style="margin:0 0 12px; ************;">Candidates will likely have experience with:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Product management platforms such as Jira and Confluence.</li>
<li style="margin:0 0 6px;">Collaboration tools including Miro and Figma.</li>
<li style="margin:0 0 6px;">Product analytics platforms such as Mixpanel, Amplitude, or similar.</li>
<li style="margin:0 0 6px;">SQL for exploring product data and validating hypotheses.</li>
<li style="margin:0 0 6px;">Customer support platforms such as Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar.</li>
<li style="margin:0 0 6px;">Generative AI tools such as ChatGPT, Claude, GitHub Copilot, or equivalent productivity tools.</li>
</ul>
<p style="margin:0 0 12px; ************;">Additional experience that would be beneficial includes:</p>
<ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;">
<li style="margin:0 0 6px;">Prior work in Customer Support, Customer Success, Contact Centers, or Service Operations before transitioning into Product.</li>
<li style="margin:0 0 6px;">Building AI-powered workflows or automation products that delivered measurable customer outcomes.</li>
<li style="margin:0 0 6px;">Experience designing or building enterprise customer service software.</li>
</ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; ************;">This full-time role offers an opportunity to contribute to the future of AI-powered customer service. We invite qualified candidates to apply.</p>
<h2 class="h5">Job description</h2>
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<br><p><span>Join Eaton, a global leader where equality and inclusivity are at the heart of our mission. Here, everyone is valued and belongs. Be part of a team that delivers cutting-edge, energy-efficient solutions, making a tangible impact on the world. We empower our customers to manage electrical, hydraulic, and mechanical energy more effectively, safely, and sustainably. At Eaton, we’re dedicated to enhancing quality of life and protecting the environment with our innovative energy management technologies and services. </span></p><br><br>What you’ll do:
<br><p>Eaton Crouse Hinds & Eaton B line specifying and selling into both the Commercial, Data centers, industrial and Oil and gas segments in the region of KSA, defined below in addition to end user support of product presentations </p><br><br><p>Identify and develop local upgrade and replacement opportunities, including the conversion of conventional lighting systems to LED lighting solutions.<br>Drive project specifications with EPCs for projects in KSA by promoting and specifying ECH and B-Line products, including LED solutions, influencing specifications in favor of Eaton’s product portfolio, and ensuring SSS design specifications for cable tray systems.<br>Provide basic engineering support to qualify project opportunities, and closely coordinate with the Crouse-Hinds and B-Line application teams to deliver the most cost-effective and technically optimized solutions to customers.<br>Own and manage customer inquiries, both technically and commercially, from initial receipt through successful order conversion.<br>Understand, evaluate, and prepare customer offers, covering both technical scope and commercial terms.<br>Review and assess technical specifications and Bills of Quantities (BOQs) to determine the most suitable product offerings.<br>Leverage Eaton’s cross-selling capabilities to maximize overall Eaton product penetration across projects.<br>Lead and negotiate project offers to improve win rates and maximize conversion.<br>Ensure timely order execution by proactively managing customer expectations and maintaining high levels of customer satisfaction.<br>Achieve assigned profit plan and individual quarterly targets to support overall annual business objectives.<br>Organize and conduct technical days, seminars, webinars, and “lunch and learn” sessions with end users in the Oil & Gas market and consultants in the commercial market</p><br><br><p>Drive sales and specification of ECH and EBL products within the Data Center market, targeting hyperscale, colocation, and enterprise data center projects across KSA.<br>Engage with Data Center owners, consultants, EPCs, and system integrators to position Eaton’s ECH and EBL solutions for power distribution, cable management, lighting, and safety applications.</p><br><br>Qualifications:
<br><ul><li>Saudi Counsel of Engineering Certificate is a must</li><li>Bachelor Degree in Electrical or Mechatronics or relevant Engineering</li><li>Minimum 5 Years of relevant experience in Saudi market is a must</li></ul><br>Skills:
<br> <br>Working knowledge of explosion-proof (Ex) electrical equipment principles and hazardous area requirements.<br>Advanced Microsoft Office skills with strong proficiency in Outlook and Excel for reporting, analysis, and communication.<br><p><span>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. </span></p><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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Job Summary: To manage and grow the (BCS AND FSR) business, increase market penetration, and expand market share within the facility management, cleaning, food service, restaurant, and building maintenance sector. Responsibilities Include:Survey market potential in Madinah, identify potential clients within facility management, cleaning contractors, food service & restaurant operations, and building operations, and plan coverage to ensure maximum market penetration. Develop objectives, strategies, and action plans to drive short- and long-term sales growth and profitability. Perform sales activities on major accounts, manage key customers, and negotiate commercial agreements. Achieve assigned sales targets through new business development, cross-selling, and range selling of BCS and FSR solutions. Build, strengthen, and maintain long-term relationships with customers and key decision-makers. Conduct technical presentations and product demonstrations, showcasing solutions that meet or exceed customer operational needs. Negotiate with customers on technical and commercial matters. Support customers through training and coaching of end users to enhance product application knowledge. Collaborate with Marketing to identify sales opportunities, support customer acquisition, and drive value propositions. Lead and support customer improvement projects to enhance operational efficiency and value delivery. Qualifications:Bachelor's degree in Engineering, Chemistry, Business, or a related field. Experience in BCS and/or FSR (Food Service & Restaurant) is preferred. Soft Skills:Excellent interpersonal and communication skills (written and spoken). Strong presentation skills with the ability to explain technical concepts to diverse audiences. Solid business acumen with strong analytical and problem-solving skills. Proven relationship management and negotiation skills. Proficient in Microsoft Office applications, especially Word, Excel, and Power Point. Fluent in English.
Requirements :As an MRO Sourcing Buyer, you will manage the procurement and supply chain execution for Maintenance, Repair, and Operations (MRO) items across our clients' networks. You will act as a key point of contact between our operations team, end-users, and an extensive network of specialized vendors. Your ultimate goal is to secure high-quality indirect materials (e.g., spare parts, safety equipment, janitorial supplies) at the most competitive prices, ensuring zero downtime and optimal inventory control. Qualifications:•Bachelor’s degree in Supply Chain Management, Business Administration, or an Engineering/Industrial discipline.•2–5+ years in procurement or supply chain, with specific exposure to MRO categories.•Software Proficiency: Requires strong knowledge of ERP systems, customers portals , and Microsoft Excel.•Core Competencies Analytical thinking: Ability to perform lifecycle cost evaluations Communication and Negotiation skills: Interpersonal skills to foster long-term supplier partnerships and manage internal stakeholder expectations. Bilingual English and Arabic is preferred. Market Knowledge: Good MRO market knowledge in Saudi Arabia and internationally. Key Responsibilities Supplier Sourcing & Evaluation: Identify, evaluate, and onboard qualified suppliers that can reliably meet the diverse MRO needs of our business and clients. Contract Negotiation & Management: Negotiate pricing, delivery schedules, and payment terms to drive continuous cost savings and value. Procurement Execution: Process purchase requisitions, issue Request for Quotes (RFQs), generate Purchase Orders (POs), and ensure seamless invoice reconciliation. Inventory & Data Management: Track order status, manage spare parts inventory levels, and prevent overstocking or stockouts of critical consumables. Vendor Performance: Track and report supplier metrics (on-time delivery, quality, lead times) and develop strategies to improve scorecard performance. Cross-Functional Collaboration: Partner closely with local sales and customers, to forecast supply needs and create value
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Associate Account Director to join our social and digital media team in Riyadh. The Associate Account Director is responsible for creating appealing and strategic digital content and campaigns across all the client s digital channels. This includes maintaining and ensuring the company's digital properties (including social media channels) are current, brand-aligned, and optimized. Developing high-quality Arabic and English content suitable for various digital platforms. Planning, executing, and analyzing comprehensive digital marketing campaigns to achieve business objectives. Exploring new digital avenues, technologies, and innovative strategies to connect with diverse audiences and enhance the company's digital presence.</p><p>Digital Strategy & Content Planning</p><ul><li>Lead the planning, development, and execution of comprehensive digital content and channel strategies across all company digital platforms .</li><li>Collaborate with the team to design and implement robust digital content calendars and multi-channel campaign plans.</li><li>Propose, develop, and execute creative concepts for all digital content, ensuring alignment with overall marketing and communication objectives.</li></ul><p>Arabic & English Content Creation</p><ul><li>Create, edit, and localize high-quality content in both Arabic and English to maximize reach and engagement across target audiences and diverse digital channels.</li><li>Ensure all content is culturally relevant, linguistically accurate, and optimized for its intended digital platform (e.g., web, email, social).</li></ul><p>Digital Channel Management & Optimization</p><ul><li>Manage and update the company s core digital channels, including its website/blog, email marketing, and social media platforms (Facebook, Instagram, LinkedIn, YouTube, X, and emerging channels).</li><li>Engage in digital presence creation and audience building on new and emerging platforms and technologies.</li></ul><p>Audience Engagement & Communications</p><ul><li>Develop content that promotes audience interaction, encourages participation, and increases followers/subscribers across all digital platforms.</li><li>Manage day-to-day communications across digital channels, responding to comments, messages, and inquiries in a timely and professional manner.</li></ul><p>Event Coverage</p><ul><li>Cover and document company events for immediate and long-term digital content use, including live updates, stories, and post-event production.</li></ul><p>Analytics & Reporting</p><ul><li>Analyze and report audience data, performance metrics, and the success of all digital projects and campaigns monthly.</li><li>Use data-driven insights to optimize content schedules, improve digital channel performance, and inform future strategy.</li></ul><p>Scheduling & Digital Asset Management</p><ul><li>Utilize content scheduling and digital asset management tools to ensure a consistent stream of new content, analyzing and adjusting schedules for optimal audience engagement and channel performance.</li></ul><p>Team Collaboration</p><ul><li>Work as part of a cross-functional team to develop and execute large-scale digital strategies and integrated campaigns.</li></ul><p>Ad-Hoc Assignment/Reports</p><ul><li>As per the Direct Manager s requests</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s degree in marketing or Equivalent</li><li>6+ years of relevant experience in Digital Marketing and Content Strategy</li><li>Fluency in English and Arabic</li><li>Prior experience in managing government digital communication channels (e.g., website, social media, email)</li><li>Proven experience in end-to-end digital content planning, development, and execution , preferably in both Arabic and English</li><li>Strong creative skills with a keen eye for engaging digital content and user experience</li><li>Excellent written and verbal communication skills in both Arabic and English</li><li>Proficiency in digital analytics tools (e.g., Google Analytics, social reporting tools) and reporting.</li><li>Ability to manage multiple projects and deadlines in a fast-paced environment</li><li>Collaborative and innovative mindset</li></ul><p>Work Conditions:</p><ul><li>The physical abilities needed to perform the duties of this position, in addition to the office climate</li><li>Office environment is general office setting</li><li>Some travel may be required</li><li>Must reside in Riyadh or be willing to relocate</li><li>Willing to work additional or irregular hours as needed and allowed by local regulations</li><li>Work will be at the client offices, pending security clearance</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an exceptionally talented Project Manager to join our site-based construction supervision and project management team on a flagship public realm development in Diriyah. The program comprises iconic and neighborhood parks, public open spaces, and more than 55 km of streetscape, delivering a vibrant, inclusive environment that enhances livability, accessibility, and community well-being.</p><p><strong>What You ll Be Doing</strong></p><ul><li>Lead end-to-end project delivery for assigned public realm and streetscape packages from mobilization through handover.</li><li>Manage project scope, schedule, cost, risk, and quality in accordance with Parsons project management procedures and best practices.</li><li>Oversee site-based construction supervision teams to ensure works comply with approved drawings, specifications, and applicable codes/standards.</li><li>Review and monitor contractor work programs, method statements, procurement schedules, and quality/HSE plans.</li><li>Coordinate interfaces between parks, open spaces, streetscapes, utilities, and adjacent developments to ensure integrated delivery.</li><li>Chair regular progress, technical, and coordination meetings with contractors, consultants, client representatives, and authorities.</li><li>Prepare and present periodic reports (progress, risk, issues, KPIs) to the client and Parsons senior management.</li><li>Lead the review of RFIs, shop drawings, material submittents, mock-ups, and technical queries to ensure design intent and constructability.</li><li>Support value engineering and optimization initiatives while maintaining quality, user experience, and long-term operational performance.</li><li>Drive rigorous implementation of HSE requirements and promote a strong safety culture on site.</li><li>Support contract administration activities including review of variations, claims, and payment applications in collaboration with commercial teams.</li><li>Ensure full compliance with Parsons quality management systems, documentation standards, and audit requirements.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in Civil Engineering, Architecture, Landscape Architecture, Urban Planning, Construction Management, or a related discipline.</li><li>Minimum 10 15 years of relevant experience, including at least 5 years in a Project Manager capacity on large-scale public realm, infrastructure, or mixed-use urban development projects.</li><li>Proven experience in site-based construction supervision and project management on parks, streetscape, or public open space projects.</li><li>Strong understanding of public realm design principles, landscape works, urban infrastructure, utilities coordination, and streetscape construction.</li><li>Demonstrated ability to manage multidisciplinary teams and work with international consultants and contractors.</li><li>Solid knowledge of contract administration and familiarity with FIDIC or similar standard forms of contract.</li><li>Proficiency in project management tools (e.g., Primavera P6 or MS Project) and MS Office; experience with common data environments is an advantage.</li><li>Excellent communication, leadership, negotiation, and stakeholder management skills.</li></ul><p>Minimum Clearance Required to Start: Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information. We truly invest and care about our employee s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest APPLY TODAY! Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/</p><p></p></section>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3>
<p style="margin:0 0 12px; **********<strong>;">St. Regis is seeking a <strong style="font-weight:700;">Cluster IT Projects & Transformation Assistant Manager</strong> for a full-time position. This role involves managing and maintaining IT infrastructure, providing technical support, and ensuring the security and efficiency of all systems. The ideal candidate will have 2-5 years of relevant experience.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3>
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<li style="margin:0 0 6px;">Install, configure, manage, maintain, test, evaluate, and repair computer networks, workstations, server systems, and associated hardware/software.</li>
<li style="margin:0 0 6px;">Manage user accounts and maintain computer/telephone rooms.</li>
<li style="margin:0 0 6px;">Train users on proper system use and security protocols.</li>
<li style="margin:0 0 6px;">Troubleshoot, repair, and resolve technical issues related to computer hardware, software, LAN, WAN, and internet connectivity.</li>
<li style="margin:0 0 6px;">Respond to program error messages and provide network communications support and technical guidance.</li>
<li style="margin:0 0 6px;">Analyze, recommend, and implement process improvements; consult on computing needs and system requirements.</li>
<li style="margin:0 0 6px;">Inspect, test, and diagnose computer equipment and systems.</li>
<li style="margin:0 0 6px;">Plan and coordinate IT equipment installations, moves, additions, changes, and system enhancements.</li>
<li style="margin:0 0 6px;">Plan, coordinate, and implement network security measures.</li>
<li style="margin:0 0 6px;">Provide end-user support for all applications and manage disk space across the network.</li>
<li style="margin:0 0 6px;">Maintain an accurate inventory of all technological devices and ensure backup tapes are secured.</li>
</ul>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Operational Duties and Standards</h3>
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<li style="margin:0 0 6px;">Adhere to all company policies and procedures, reporting accidents, injuries, and unsafe conditions to management.</li>
<li style="margin:0 0 6px;">Maintain confidentiality of proprietary information and protect company assets.</li>
<li style="margin:0 0 6px;">Address guest service needs and assist other employees as required.</li>
<li style="margin:0 0 6px;">Communicate professionally and clearly, including appropriate telephone etiquette.</li>
<li style="margin:0 0 6px;">Serve as a role model and initial point of contact for the Guarantee of Fair Treatment/Open Door Policy.</li>
<li style="margin:0 0 6px;">Develop and maintain positive working relationships and support team goals.</li>
<li style="margin:0 0 6px;">Ensure adherence to quality expectations and standards, identifying and implementing improvements for efficiency, productivity, quality, safety, and cost-savings.</li>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Physical Requirements</h3>
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<li style="margin:0 0 6px;">Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds.</li>
<li style="margin:0 0 6px;">Capability to stand, sit, or walk for extended periods.</li>
<li style="margin:0 0 6px;">Proficiency in using computers and Point of Sale (POS) systems for information entry and retrieval.</li>
<li style="margin:0 0 6px;">Ability to move up and down stairs and ramps.</li>
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<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About St. Regis Hotels & Resorts</h3>
<p style="margin:0 0 12px; </strong>********<strong>;">St. Regis Hotels & Resorts offers exquisite experiences at over 50 luxury hotels and resorts globally, combining timeless glamour with a vanguard spirit. Since its debut in New York by John Jacob Astor IV, the brand has maintained an uncompromising level of bespoke and anticipatory service, delivered by gracious hosts and signature Butler Service. St. Regis is part of the Marriott International portfolio of brands, committed to fostering an environment where individuals can achieve their best work and personal growth.</p>
<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3>
<p style="margin:0 0 12px; </strong>**********;">We invite qualified candidates to explore career opportunities with St. Regis. This full-time position offers a chance to contribute to a global team dedicated to luxury hospitality.</p>
<p>In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what s possible.</p><p>Parsons is looking for an amazingly talented Utilities Design Director to join our team! You'll provide strategic leadership, technical governance, and design management oversight for all utility engineering activities associated with a major Airport, Infrastructure, and Airfield Development Project. The successful candidate will be responsible for leading the utilities design strategy, technical assurance, multidisciplinary coordination, and delivery management of complex utility networks supporting passenger terminals, runways, taxiways, cargo aprons, aircraft stands, airport facilities, and associated infrastructure. The Utilities Design Director will oversee the development and review of utility systems including potable water networks, firefighting systems, stormwater drainage, sewerage networks, irrigation systems, utility corridors, district cooling interfaces, power duct banks, communication networks, and other airport infrastructure utilities. The role requires exceptional leadership experience in major airport and infrastructure programs, strong technical authority, stakeholder management capabilities, and proven experience managing complex multidisciplinary design teams.</p><strong>What You'll Be Doing</strong><ol><li><strong>Utilities Design Leadership & Strategic Management</strong>Provide executive leadership and strategic direction for all utilities design activities across the airport development program. Establish utilities engineering strategies, design standards, technical governance frameworks, and delivery objectives. Lead and manage multidisciplinary utilities design teams including civil, wet utilities, dry utilities, and specialist infrastructure disciplines. Ensure utilities design deliverables align with project objectives, operational requirements, sustainability targets, and client expectations. Provide technical leadership and decision-making support to Project Directors and senior management.</li><li><strong>Utilities Master Planning & Design Management</strong>Lead the review and approval of utility master plans, engineering strategies, and infrastructure development plans. Oversee design development for: Potable water distribution networks. Firefighting water systems. Stormwater drainage networks. Sewerage collection systems. Irrigation networks. Utility tunnels and corridors. Electrical and ICT ducting infrastructure. Airport support facility utilities. Ensure utility systems are appropriately sized, resilient, maintainable, and integrated with airport operational requirements. Review engineering calculations, hydraulic models, technical reports, specifications, and design submissions.</li><li><strong>Airport Infrastructure Utility Integration</strong>Provide strategic oversight of utilities interfaces associated with: Passenger terminals and concourses. Runways and taxiways. Cargo terminals and logistics facilities. Aircraft parking aprons. Maintenance and operational buildings. Landside developments. Ensure utilities infrastructure supports current and future airport operational requirements. Coordinate utility planning with airfield, civil, structural, architectural, mechanical, electrical, ICT, and specialist airport systems. Ensure effective integration of underground infrastructure and utility corridors.</li><li><strong>Technical Governance & Design Assurance</strong>Establish and maintain utilities design review procedures and technical assurance processes. Review and approve major engineering submissions, design reports, calculations, specifications, and technical solutions. Ensure compliance with: International engineering standards. Airport design requirements. Local authority regulations. Client specifications. Sustainability and resilience objectives. Lead technical reviews, value engineering exercises, and design optimization initiatives. Provide technical direction on complex engineering challenges and design decisions.</li><li><strong>Multidisciplinary Interface Management</strong>Lead coordination between utilities disciplines and other engineering functions. Manage complex interfaces between: Civil infrastructure. Airfield works. Pavements. Buildings. MEP systems. ICT systems. Security systems. Airport operational systems. Support BIM coordination, clash resolution, and digital engineering initiatives. Ensure timely resolution of interface issues affecting design and construction delivery.</li><li><strong>Construction & Delivery Support</strong>Provide technical leadership during construction, installation, testing, commissioning, and handover phases. Review construction-related technical submissions including: Shop drawings. Method statements. Material approvals. RFIs. Design changes. Support resolution of major technical issues impacting project delivery. Ensure utilities designs remain practical, constructible, and aligned with site execution requirements. Support operational readiness and asset handover activities.</li><li><strong>Stakeholder & Authority Management</strong>Act as the senior technical representative for utilities design coordination with: Client organizations. Airport authorities. Utility providers. Government agencies. Design consultants. Contractors. Specialist suppliers. Lead technical workshops, design reviews, and strategic coordination meetings. Support authority approvals, permits, and regulatory submissions. Maintain effective stakeholder relationships throughout the project lifecycle.</li><li><strong>Quality, Risk & Compliance Management</strong>Establish utilities quality assurance and technical compliance requirements. Ensure utilities designs comply with project quality standards and regulatory requirements. Lead technical risk assessments and mitigation planning. Identify design risks affecting cost, schedule, safety, and operational performance. Support implementation of lessons learned and continuous improvement initiatives.</li><li><strong>Technical Reporting & Executive Advisory</strong>Provide executive-level technical reports, design status updates, risk assessments, and strategic recommendations. Monitor utilities design progress against project milestones and delivery objectives. Provide technical advice to senior project leadership and client representatives. Support preparation of project closeout documentation and asset management requirements.</li></ol><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Civil Engineering, Environmental Engineering, Mechanical Engineering, or related Engineering discipline. Master's Degree in Infrastructure Engineering, Utilities Engineering, or related field is preferred.</li><li>Minimum 25 years of experience in utilities engineering, infrastructure design, and technical leadership.</li><li>Proven experience leading utilities design delivery for major: International airport developments. Aviation infrastructure programs. Large-scale transportation projects. Complex infrastructure developments.</li><li>Extensive experience with: Wet and dry utility networks. Airport utility master planning. Infrastructure integration. Multidisciplinary design management. Design assurance and technical governance.</li><li>Demonstrated experience managing large engineering teams, consultants, and contractors.</li><li>Extensive knowledge of utility infrastructure planning, design principles, and construction methodologies.</li><li>Strong understanding of airport infrastructure requirements and operational constraints.</li><li>Advanced knowledge of international utility standards, codes, and engineering practices.</li><li>Experience with hydraulic modelling tools such as WaterGEMS, SewerGEMS, InfoWorks, StormCAD, or equivalent.</li><li>Strong understanding of BIM, digital engineering, and asset information management.</li><li>Excellent leadership, strategic planning, negotiation, and stakeholder management skills.</li><li>Strong ability to manage complex technical decisions and multidisciplinary interfaces.</li><li>Ability to operate effectively at executive and project leadership levels.</li><li>Chartered Engineer (CEng), Professional Engineer (PE), or equivalent professional registration.</li><li>Extensive experience on international airport mega-projects and greenfield airport developments.</li><li>Knowledge of ICAO, FAA, NFPA, AWWA, BS/EN standards, and airport infrastructure requirements.</li><li>Experience working under FIDIC or similar international contract frameworks.</li><li>Experience supporting Design-Build, EPC, PMC, or Delivery Partner project delivery models.</li><li>Experience leading utilities strategy for smart airports and sustainable infrastructure developments.</li><li>Strong experience managing client relationships, authorities, and major engineering consultants.</li></ul>
Position: Service Desk Engineer Role Description Act as the primary interface between the client and IT systems/applications, ensuring seamless support and service delivery. This role requires strong communication skills, customer-centric approach, and technical expertise to diagnose issues, provide resolutions, and maintain high service quality standards.________________________________________Key Responsibilities• Handle incidents and service requests via multiple channels (voice, email, chat, web, remote support)• Identify, investigate, and diagnose issues; provide timely resolution or escalate to appropriate teams• Accurately log and track all incidents in ITSM tools as per defined processes• Ensure adherence to SLA/OLA targets and maintain service quality• Provide clear and effective communication to users throughout the incident lifecycle• Maintain proper documentation of issues, solutions, and knowledge articles• Manage high call volumes while maintaining professionalism and customer satisfaction________________________________________Must-Have Skills• Strong experience in Incident Management and ITSM tools• Excellent Arabic and English communication skills (verbal and written)• Strong email etiquette and written communication• Ready to support users via inbound calls and other support channels like chat, email, web, etc.• Ability to manage high call volumes while maintaining quality and customer satisfaction• Good analytical and problem-solving abilities• Excellent customer service and interpersonal skills• Ability to work in 24x7 rotational shifts• Ability to remain calm and courteous under pressure, especially while handling irate customers and back-to-back calls<br>Good-to-Have Skills• Experience with Service Desk Governance and Management• Knowledge of SLA/OLA management and backlog handling• Experience with ITSM dashboards and reporting (including PPT creation)• Exposure to Shift Management in absence of a lead• Experience in Escalation Management Comments for Suppliers: Yrs of Experience: 2-4 years Language known: Arabic and English mandate24x7 rotational shifts<br><br>" You can also submit your CV through the link below to be considered for future job opportunities: https://cv-fnrco.com "
<h2 class="h5">Job description</h2>
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<span>Additional Information: <br>This hotel is owned and operated by an independent franchisee, <br>FAS Hospitality Company L.L.C<br>.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>Job Summary:<br>Results-driven <br>Food & Beverage Manager<br>with strong experience in hotel operations, team leadership, guest service, and food & beverage administration. Skilled in managing daily F&B operations, coordinating restaurant and banquet services, maintaining quality and hygiene standards, controlling costs, and ensuring high levels of guest satisfaction.<br>Experienced in staff scheduling, training and development, inventory management, supplier coordination, food cost control, menu planning, and implementing operational procedures. Strong ability to work closely with Executive Chefs, Finance, HR, and other departments to achieve operational and financial targets.<br>Committed to maintaining Marriott and international hospitality standards while creating a positive working environment, improving service quality, controlling expenses, and delivering an excellent guest and associate experience.<br>Food & Beverage Manager – Job Description<br>Manage and oversee the daily operations of all Food & Beverage outlets, including restaurants, bars, banquets, room service, and staff dining. <br>Ensure excellent guest service and maintain high standards of hospitality, food quality, presentation, and cleanliness. <br>Lead, supervise, and motivate F&B associates to achieve operational and service excellence. <br>Prepare staff schedules, manage manpower requirements, and ensure efficient deployment of team members. <br>Monitor food and beverage costs, expenses, revenue, and profitability while implementing effective cost-control measures. <br>Coordinate with the Executive Chef and kitchen team to ensure smooth food production, menu standards, portion control, and quality consistency. <br>Monitor inventory, purchasing, receiving, storage, and proper utilization of food and beverage products. <br>Ensure compliance with food safety, hygiene, health, and hotel operational standards. <br>Conduct regular inspections of restaurants, kitchens, storage areas, and service areas to maintain required standards. <br>Handle guest feedback and complaints professionally and implement corrective actions to improve guest satisfaction. <br>Coordinate with Sales, Events, Front Office, Housekeeping, Finance, and other departments for smooth hotel operations and events. <br>Develop and implement F&B promotions, special events, and initiatives to increase revenue and enhance the guest experience. <br>Analyze daily and monthly F&B performance reports and take appropriate action to achieve revenue and profitability targets. <br>Conduct staff training, performance evaluations, coaching, and development programs. <br>Ensure compliance with company policies, Marriott standards, HACCP, and local health and safety regulations. <br>Maintain accurate records, reports, and documentation related to F&B operations. <br>Support budgeting, forecasting, and business planning for the Food & Beverage department. <br>Continuously identify opportunities to improve service standards, operational efficiency, guest satisfaction, and departmental profitability. <br>Education<br>High school diploma or equivalent; a degree/diploma in Hotel Management, Hospitality, or F&B is preferred. <br>Experience<br>Several years of experience in Food & Beverage operations. <br>Previous supervisory or management experience in a hotel, restaurant, or hospitality environment. <br>Experience managing restaurants, banquets, catering, or multiple F&B outlets is an advantage. <br>Key Responsibilities <br>Manage daily Food & Beverage operations. <br>Lead, train, and motivate F&B associates. <br>Monitor food quality, service standards, and guest satisfaction. <br>Control F&B costs, inventory, purchasing, and wastage. <br>Prepare budgets and monitor financial performance. <br>Ensure compliance with food safety, hygiene, and Marriott brand standards. <br>Coordinate with Executive Chef, Front Office, Housekeeping, Engineering, HR, and Finance. <br>Handle guest complaints and ensure service recovery. <br>Support promotions, events, and F&B revenue initiatives. <br>Important Skills<br>Leadership and team management <br>Communication and interpersonal skills <br>Cost control and budgeting <br>Food safety and hygiene knowledge <br>Guest-service excellence <br>Problem-solving and decision-making <br>Microsoft Office / hotel systems <br>Good English communication <br>This company is an equal opportunity employer.<br>frnch1</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of ‘Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the ‘Do Not Disturb' list. Complete required Housekeeping paperwork.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Additional Information: <br>This hotel is owned and operated by an independent franchisee, <br>FAS Hospitality Company L.L.C.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>JOB SUMMARY<br>Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. <br>OR<br>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area. <br>CORE WORK ACTIVITIES<br>Understanding Markets & Maximizing Revenue<br>Identifies new reservations sales business to achieve personal and property revenue goals. <br>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. <br>Closes the best opportunities for the property based on market conditions and property needs. <br>Monitors same day selling procedures to maximize room revenue and control property occupancy. <br>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. <br>Conducting Daily Reservations Sales Activities<br>Responds to incoming reservations sales opportunities for the property that are outside parameters of the . <br>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. <br>Uses sales resources and administrative/support staff effectively. <br>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). <br>Assists with monitoring accuracy of reservation sales orders within tracking systems. <br>Tracks no-show reservations and processes charges. <br>Manages wait list and prioritizes order of wait list contacts to be made. <br>Prepares work and maintenance orders. <br>Providing Exceptional Customer Service<br>Supports the company’s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience. <br>Services our customers in order to grow share of the account. <br>Executes and supports the company’s customer service standards and property’s brand standards. <br>Provides excellent customer service consistent with the daily service basics of the brand. <br>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. <br>Sets a positive example for guest relations. <br>This company is an equal opportunity employer.<br>frnch1<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<ul><li><p><span><span>Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following:</span></span></p><br><ul><li><p><span><span>Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards</span></span></p><br></li><li><p><span><span>Ensure restaurant operating equipment is clean and in working order</span></span></p><br></li><li><p><span><span>Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy</span></span></p><br></li><li><p><span><span>Welcoming guests to the Restaurant, by using the Restaurant name</span></span></p><br></li><li><p><span><span>Inquiring if they have a reservation and noting it in the reservation book if they do</span></span></p><br></li><li><p><span><span>Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book</span></span></p><br></li><li><p><span><span>Being attentive to guest requests</span></span></p><br></li></ul></li><li><p><span><span>Escort guests to their preferred table or reserved table and seat guests according to restaurant standards</span></span></p><br></li><li><p><span><span>Take telephone bookings and document in the Reservation book according to restaurant standards</span></span></p><br></li><li><p><span><span>Train wait staff and bus staff in hostess standards</span></span></p><br></li><li><p><span><span>Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor</span></span></p><br></li><li><p><span><span>Maintain responsibility of cleanliness of hostess stations </span></span></p><br></li><li><p><span><span>Maintain responsibility of cleanliness of all menus and drink menus</span></span></p><br></li><li><p><span><span>Assist with beverage service</span></span></p><br></li><li><p><span><span>Assist with food service</span></span></p><br></li><li><p><span><span>Maintain detailed knowledge of menu, including daily specials</span></span></p><br></li><li><p><span><span>Ensure tables are cleared quietly and efficiently</span></span></p><br></li><li><p><span><span>Carry food and beverage trays in a safe manner to minimize breakages</span></span></p><br></li><li><p><span><span>Complete dockets accurately and clearly</span></span></p><br></li><li><p><span><span>Maintain current information on all general activities of the hotel</span></span></p><br></li></ul><span>Occupational Health and Safety Responsibilities</span><ul><li><p><span><span>Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines</span></span></p><br></li><li><p><span><span>Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures</span></span></p><br></li><li><p><span><span>Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly</span></span></p><br></li><li><p><span><span>Initiate action to correct a hazardous situation and notify supervisors of potential dangers</span></span></p><br></li><li><p><span><span>Log security incidents and accidents in accordance with hotel requirements</span></span></p><br></li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
1+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Additional Information: <br>This hotel is owned and operated by an independent franchisee, <br>FAS Hospitality Company L.L.C.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>JOB SUMMARY<br>Assists with the soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>High school diploma or GED; 3 years experience in sales and marketing, guest services, front desk, or related professional area. <br>OR<br>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing, guest services, front desk, or related professional area. <br>CORE WORK ACTIVITIES<br>Understanding Markets & Maximizing Revenue<br>Identifies new reservations sales business to achieve personal and property revenue goals. <br>Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. <br>Closes the best opportunities for the property based on market conditions and property needs. <br>Monitors same day selling procedures to maximize room revenue and control property occupancy. <br>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. <br>Conducting Daily Reservations Sales Activities<br>Responds to incoming reservations sales opportunities for the property that are outside parameters of the . <br>Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. <br>Uses sales resources and administrative/support staff effectively. <br>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). <br>Assists with monitoring accuracy of reservation sales orders within tracking systems. <br>Tracks no-show reservations and processes charges. <br>Manages wait list and prioritizes order of wait list contacts to be made. <br>Prepares work and maintenance orders. <br>Providing Exceptional Customer Service<br>Supports the company’s service and relationship strategy, driving customer loyalty and satisfaction by delivering service excellence throughout each customer experience. <br>Services our customers in order to grow share of the account. <br>Executes and supports the company’s customer service standards and property’s brand standards. <br>Provides excellent customer service consistent with the daily service basics of the brand. <br>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. <br>Sets a positive example for guest relations. <br>This company is an equal opportunity employer.<br>frnch1<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Nationality">
<b>Nationality</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Nationality">
Saudi Arabia </div>
</div>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>