Telesales Jobs in Saudi
74 Jobs Found
<p>Key Responsibilities and Duties: 1. Handles inbound and outbound calls, emails, live chats, surveys, telesales, telemarketing activities, and other required forms of communication. 2. Answers calls within the specified time frame based on business needs. 3. Updates customer information in the system for both new and existing customers, documenting all call details according to standard operating procedures. 4. Follows up with customers as needed (e.g., call backs). 5. Builds customer interest in services and products, including upselling when appropriate. 6. Responds to customer inquiries and complaints accurately and within a specified time frame, offering advice and solutions for issues. 7. Achieves the requested KPIs (Key Performance Indicators) monthly. 8. Ensures accurate appointment scheduling by confirming dates, times, and other details with customers to minimize errors and miscommunication. 9. Assists customers with general information regarding services, policies, and procedures to guide them effectively. 10. Coordinates with other departments to ensure smooth patient flow and timely bookings. 11. Escalates complex issues or complaints to senior team members as needed, ensuring that problems are addressed promptly and effectively. 12. Prepares reports and updates on appointment scheduling, booking trends, and customer feedback to support ongoing improvements in service delivery. 13. Other duties as assigned within the scope of the job.</p><p><strong>Desired Candidate Profile</strong></p><p>Skills and Abilities: - Strong communication skills. - Excellent customer service skills. - Ability to handle a high volume of calls or inquiries in a timely and efficient manner. Experience: 0 2 Experience in a customer service or call center environment, preferably within healthcare or medical services. Education: High school diploma / bachelor's degree in healthcare administration, business administration, or related field. Language: Excellent command of both oral and written English & Arabic. Licenses / Certifications: N/A</p>
<h3 >About the Role</h3>
<p >PetroApp is seeking a <strong >Sales Specialist</strong> to join its sales team in Jeddah, located within the Makkah region. This is a full-time, office-based position focused on B2B sales, with no requirement for field visits or external travel.</p> <h3 >Role Purpose</h3>
<p >The Sales Specialist will be responsible for driving new business opportunities and managing client relationships to achieve sales targets. This role involves direct engagement with prospective and existing B2B clients to identify their needs and provide suitable product solutions.</p> <h3 >Key Responsibilities</h3>
<ul >
<li >Conduct outbound sales calls to prospective B2B clients and generate new business opportunities.</li>
<li >Build and maintain strong relationships with clients through regular communication and follow-up.</li>
<li >Identify customer needs and present appropriate product solutions.</li>
<li >Negotiate terms and close sales agreements to achieve monthly and quarterly targets.</li>
<li >Maintain accurate records of all sales activities and customer interactions in the CRM system.</li>
<li >Collaborate with the sales team to share best practices and contribute to overall team success.</li>
<li >Prepare sales reports and forecasts on a regular basis.</li>
<li >Provide customer service and support to ensure client satisfaction.</li>
</ul> <h3 >Qualifications and Requirements</h3>
<ul >
<li >Minimum of <strong >1 year of B2B sales experience</strong>; telesales experience is preferred.</li>
<li >Strong communication and interpersonal skills.</li>
<li >Proven ability to meet and exceed sales targets.</li>
<li >Proficiency in Microsoft Office Suite.</li>
</ul> <h3 >Work Environment and Location</h3>
<p >This position is based entirely in the office in Jeddah. The role does not require any field visits or external travel, providing a stable work environment within the company's premises in the Makkah region.</p> <h3 >Application Process</h3>
<p >Candidates interested in this <strong >full-time Sales Specialist</strong> role at PetroApp are encouraged to apply. Salary details will be discussed during the interview process.</p>
About consultx MEconsultx ME helps institutions across Saudi Arabia and the wider region build connected digital experiences and skills-aligned ecosystems. By bringing together technology, data, and capability development, we help organizations transform how they engage employees, learners, customers, and other stakeholders. We work with leading global technology providers—including Salesforce, Microsoft, and Zoom—to deliver future-ready solutions across customer experience, employee experience, learning and workforce development, data, integration, and AI. Joining consultx ME offers the opportunity to contribute to high-impact transformation initiatives while working alongside technology partners, business leaders, and subject-matter experts.<br>Role Objective To acquire new customers by penetrating priority accounts, establishing relationships with decision-makers, creating qualified opportunities, and helping convert them into profitable revenue.<br>Role Description The New Business Sales Executive is a full-time, on-site role based in Riyadh, Saudi Arabia. This is a hands-on customer-acquisition role for someone who is energetic, ambitious, persistent, and unafraid to approach new people. We are looking for a natural sales hunter who enjoys opening doors, creating conversations, overcoming rejection, and finding practical ways into targeted organizations.<br>The successful candidate will actively pursue new customers through prospecting, telephone outreach, Linked In engagement, referrals, networking, field visits, events, and other creative approaches. The role requires someone who does not wait for leads to arrive but takes personal ownership of generating activity and moving opportunities forward.<br>Working closely with consultx ME’s leadership, business development, consulting, and technology teams, the New Business Sales Executive will support the sales cycle from account targeting and initial engagement through discovery, presentations, demonstrations, proposals, negotiation, and closure.<br>Key Responsibilities Research and identify prospective customers and relevant decision-makers. Proactively approach targeted accounts through calls, messages, referrals, networking, meetings, and field visits. Secure introductory meetings with prospective customers. Build and continuously expand a professional network within the Riyadh business community. Understand initial customer needs and identify potential opportunities for consultx ME. Coordinate customer meetings, presentations, demonstrations, and follow-up activities. Maintain consistent engagement with prospects and overcome delays, rejection, and access barriers. Keep accurate records of contacts, activities, opportunities, and next steps in the company’s CRM. Maintain a healthy personal pipeline and meet agreed activity, opportunity, and sales targets. Represent consultx ME professionally at customer meetings, conferences, exhibitions, and networking events. Work closely with internal specialists and technology partners to progress opportunities toward closure.<br>The Person We Are Looking For The right candidate is:Energetic, ambitious, and strongly motivated by achievement. Confident approaching new people and initiating conversations. Persistent and resilient when facing rejection or slow responses. Resourceful in finding ways to reach decision-makers and enter targeted accounts. Comfortable working in the field and building relationships face-to-face. Naturally curious and able to understand customer challenges. Persuasive without being overly aggressive or unprofessional. Self-driven, disciplined, and accountable for results. Comfortable working with targets and being measured on performance. Able to learn technology solutions and explain their business value clearly. Professional, trustworthy, and capable of representing consultx ME credibly.<br>Qualifications Fresh graduates with strong sales potential are encouraged to apply. Up to three years of experience in sales, customer acquisition, telesales, account engagement, or a related customer-facing role would be advantageous. A bachelor’s degree in business, marketing, technology, communications, or a related discipline. Strong communication, networking, presentation, and active-listening skills. Professional fluency in Arabic and English. Existing professional or social connections within Riyadh’s business community would be an advantage. Willingness to work full-time on-site in Riyadh, attend external meetings, and travel when required. This opportunity is particularly suited to someone at the beginning of their career who has the hunger, confidence, persistence, and commercial instinct to build a successful career in technology sales.
Marketing & Employer Relations Officer Company: Connecting Saudi. Com Work Arrangement: Hybrid — primarily remote with employer visits when required Employment Type: Full-time or contract, based on agreement Compensation: Negotiable salary plus performance-based commission and incentives Available Vacancies<br>Jeddah: 2 positions Makkah: 2 positions Taif: 1 position<br>About the Position Connecting Saudi is seeking motivated, professional, and well-connected Marketing & Employer Relations Officers to build relationships with companies requiring skilled, semi-skilled, and general workers.<br>This is not a traditional retail sales or telesales position. The role focuses on identifying employers with workforce requirements, communicating with decision-makers, assessing their staffing needs, introducing Connecting Saudi’s recruitment and workforce solutions, and helping secure employment, recruitment, outsourcing, or manpower-service contracts.<br>Connecting Saudi supports employers seeking qualified workers who are legally residing in Saudi Arabia or being recruited internationally, including from Bangladesh. Depending on the employer’s requirements and applicable Saudi regulations, our services may include recruitment, candidate screening, documentation, mobilization, accommodation, transportation, work-permit coordination, and assistance with government-related procedures.<br>Key Responsibilities Research and identify companies with current or anticipated workforce requirements. Contact employers through telephone, email, Linked In, Whats App, and other professional channels. Communicate with business owners, HR departments, procurement teams, project managers, and operations managers. Arrange and attend virtual or in-person meetings with prospective employers. Visit companies when necessary to assess their workforce requirements. Present Connecting Saudi’s recruitment and workforce-support services professionally. Collect complete information regarding required occupations, number of workers, qualifications, salaries, working hours, benefits, contract terms, and deployment schedules. Generate qualified employer inquiries and help secure workforce-service contracts. Prepare professional emails, presentations, proposals, and follow-up communications. Coordinate employer requirements with the company’s recruitment, documentation, and operations teams. Maintain accurate records of contacts, meetings, inquiries, follow-ups, and contract progress. Submit regular activity and achievement reports to management. Protect the company’s reputation, business information, and client confidentiality.<br>Work Arrangement This is a flexible, performance-focused position. Successful candidates will generally work independently from their own location without fixed daily office hours. Most research, communication, and follow-up will be conducted online, by telephone, Whats App, email, and virtual meetings. Candidates must also be prepared to visit prospective employers and attend in-person meetings when required. Although there will be no continuous direct supervision, each officer will be responsible for maintaining professional communication, submitting regular reports, and achieving agreed performance objectives. Candidate Requirements Experience in marketing, employer relations, recruitment, human resources, business development, corporate outreach, or communications is preferred. Strong written and verbal communication skills. Ability to communicate confidently and professionally with company decision-makers. Strong research, networking, presentation, follow-up, and relationship-building abilities. Familiarity with the business community in Jeddah, Makkah, or Taif. Arabic communication skills are required; English is an advantage. Knowledge of recruitment, workforce outsourcing, manpower services, or Saudi employment procedures is an advantage. Ability to work independently, responsibly, and without continuous supervision. Reliable internet and telephone access. A valid Saudi driving licence and access to transportation are preferred.<br>Compensation and Incentives Compensation: Primarily commission and performance-based incentives; any base compensation will be subject to individual agreement.This is primarily a performance-based position. Compensation will be based on successfully secured and completed employer contracts, in accordance with the company’s commission policy. Additional incentives may be awarded for achieving agreed targets and exceptional results. Any base compensation, allowance, commission rate, payment conditions, and performance requirements will be discussed and confirmed in writing with the selected candidate before starting.<br>Candidates seeking a guaranteed fixed monthly salary regardless of performance may not be suitable for this position.<br>How to Apply Qualified candidates should email their CV to:info@connectingsaudi.com<br>Email subject:Application – Marketing & Employer Relations Officer – [Preferred City]Please include the following information:Current city Preferred location: Jeddah, Makkah, or Taif Relevant marketing or employer-relations experience Languages spoken Experience communicating with Saudi companies Driving-licence and transportation availability Expected salary<br>Join Connecting Saudi and help connect Saudi employers with dependable and professionally coordinated workforce solutions. All recruitment, employment, work-permit, and workforce arrangements are subject to applicable Saudi laws and government requirements.
<h3 >About the Role</h3>
<p >TECH FIRST GROUP is seeking an <strong >Inside Sales Executive – IT Distribution</strong> to join our team in Jeddah. This full-time role focuses on generating new business opportunities, developing client relationships, and supporting revenue growth within the IT Distribution sector. The ideal candidate will identify prospective customers, qualify sales opportunities, manage existing accounts, and collaborate with internal teams to achieve sales targets.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Research and identify potential customers and business opportunities within target markets.</li>
<li >Generate and qualify sales leads through outbound calls, emails, and other prospecting methods.</li>
<li >Identify key decision-makers within target organizations and initiate the sales process.</li>
<li >Develop and expand business within existing customer accounts while acquiring new customers.</li>
<li >Collaborate with product, sales, and vendor teams to develop effective sales strategies.</li>
<li >Create and transfer qualified opportunities to the appropriate sales team members for closure.</li>
<li >Maintain accurate customer information, sales activities, and opportunity pipelines in the CRM system.</li>
<li >Ensure timely follow-up on leads and opportunities, including documentation of customer requirements and next steps.</li>
<li >Present product features, benefits, and value propositions to customers.</li>
<li >Prepare quotations, process sales orders, and follow up on customer inquiries.</li>
<li >Build and maintain strong relationships with customers to ensure long-term business growth.</li>
<li >Meet or exceed assigned sales quotas, KPIs, and revenue targets.</li>
<li >Provide regular sales reports and market feedback to management.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field (preferred).</li>
<li >2-3 years of experience in Inside Sales, Telesales, Business Development, or Account Management, preferably in IT Distribution, IT Hardware, Software, or Technology Solutions.</li>
<li >Strong knowledge of sales principles, techniques, and customer acquisition strategies.</li>
<li >Proven ability to generate leads, qualify opportunities, and close sales.</li>
<li >Experience managing multiple stakeholders and decision-makers throughout the sales cycle.</li>
<li >Proficiency in Microsoft Excel and other Microsoft Office applications.</li>
<li >Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Excellent verbal, written, presentation, and negotiation skills.</li>
<li >Strong objection handling, problem-solving, and customer relationship management abilities.</li>
<li >Well-organized with strong time management and multitasking skills.</li>
<li >Ability to prepare quotations, sales reports, and basic sales analysis.</li>
<li >Capable of performing basic mathematical calculations and pricing computations.</li>
<li >Self-motivated, target-oriented, and able to work effectively in a fast-paced environment.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position based in Jeddah, requiring a proactive approach to sales within a dynamic IT distribution environment.</p>
<h3 >Application Process</h3>
<p >Candidates who meet the above qualifications are encouraged to apply.</p>
About NOMONOMO helps foreign entrepreneurs and investors establish and grow their businesses in Saudi Arabia. Our services include company formation, investment licensing, entrepreneurial licensing, premium residency support, and post-establishment business services.<br>The Role We are looking for an Arabic-speaking Sales Representative to join our growing sales team. You will handle qualified inbound leads primarily through Whats App, phone calls and our CRM. Your responsibility is to understand each customer’s situation, identify the appropriate service, follow up consistently and move qualified opportunities toward meetings, proposals and successful closure.<br>This is a consultative sales role—not simply customer support. You must be comfortable discussing high-value professional services, building trust and asking for the sale.<br>Key Responsibilities Respond quickly and professionally to inbound leads from advertising campaigns. Communicate with customers through Whats App, phone calls and the NOMO CRM. Understand the customer’s background, business activity, objectives, budget and timeline. Qualify leads and identify the most suitable NOMO service. Explain company-establishment options clearly without making unsupported legal or financial promises. Schedule consultations and meetings with qualified prospects. Prepare and send approved proposals and follow up until a decision is reached. Maintain organized and persistent follow-up with interested customers. Update every lead’s owner, qualification, stage, next action and notes in the CRM. Record meetings, proposals, payments and Won/Lost outcomes accurately. Document the reason when an opportunity is lost. Coordinate with management and the operations team during customer handover. Meet individual targets for response time, qualified meetings, proposals and closed revenue.<br>Required Qualifications Excellent spoken and written Arabic and English. Professional and persuasive communication style suitable for Arab and GCC customers. At least 2 years of experience in sales, telesales, business development or high-value customer service. Proven ability to qualify leads, manage objections and close deals. Strong Whats App and telephone communication skills. Highly organized and disciplined with follow-ups. Comfortable using CRM systems and keeping customer records updated. Able to manage multiple active conversations without losing track of customers. Honest, reliable and careful when discussing regulatory or business-establishment matters. Good command of English is preferred. Existing eligibility to work in Saudi Arabia is preferred.<br>Preferred Experience Experience in one or more of the following is an advantage:Company formation or business setup Investment and professional services Immigration, residency or government-related services Consulting, banking, insurance or real estate Selling services to entrepreneurs and foreign investors Managing inbound leads generated through Meta or Google campaigns<br>Success in This Role Means New leads receive fast responses. Every lead has a clear status, owner and next action. Follow-ups happen on time. Qualified customers book consultations. Proposals are followed up professionally. Opportunities are closed or marked Lost with a clear reason. Customer and revenue information remains accurate in the CRM.
<h3 >About the Role</h3>
<p >Tech First Gulf is seeking an <strong >Inside Sales Executive</strong> for IT Distribution. This full-time role is based in Makkah, specifically covering Jeddah and Makkah. The position focuses on generating new business opportunities, developing client relationships, and supporting revenue growth within the IT Distribution sector. The ideal candidate will identify prospective customers, qualify sales opportunities, manage existing accounts, and collaborate with internal teams to achieve sales targets.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Research and identify potential customers and business opportunities within target markets.</li>
<li >Generate and qualify sales leads through outbound calls, emails, and other prospecting methods.</li>
<li >Identify key decision-makers within target organizations and initiate the sales process.</li>
<li >Develop and expand business within existing customer accounts while acquiring new customers.</li>
<li >Collaborate with product, sales, and vendor teams to develop effective sales strategies.</li>
<li >Create and transfer qualified opportunities to the appropriate sales team members for closure.</li>
<li >Maintain accurate customer information, sales activities, and opportunity pipelines in the CRM system.</li>
<li >Ensure timely follow-up on leads and opportunities, including documentation of customer requirements and next steps.</li>
<li >Present product features, benefits, and value propositions to customers.</li>
<li >Prepare quotations, process sales orders, and follow up on customer inquiries.</li>
<li >Build and maintain strong relationships with customers to ensure long-term business growth.</li>
<li >Meet or exceed assigned sales quotas, KPIs, and revenue targets.</li>
<li >Provide regular sales reports and market feedback to management.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field (preferred).</li>
<li >2-3 years of experience in Inside Sales, Telesales, Business Development, or Account Management, preferably in IT Distribution, IT Hardware, Software, or Technology Solutions.</li>
<li >Strong knowledge of sales principles, techniques, and customer acquisition strategies.</li>
<li >Proven ability to generate leads, qualify opportunities, and close sales.</li>
<li >Experience managing multiple stakeholders and decision-makers throughout the sales cycle.</li>
<li >Proficiency in Microsoft Excel and other Microsoft Office applications.</li>
<li >Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Excellent verbal, written, presentation, and negotiation skills.</li>
<li >Strong objection handling, problem-solving, and customer relationship management abilities.</li>
<li >Well-organized with strong time management and multitasking skills.</li>
<li >Ability to prepare quotations, sales reports, and basic sales analysis.</li>
<li >Capable of performing basic mathematical calculations and pricing computations.</li>
<li >Self-motivated, target-oriented, and able to work effectively in a fast-paced environment.</li>
</ul>
<h3 >Preferred Skills</h3>
<ul >
<li >Experience in IT Distribution, Value-Added Distribution (VAD), or technology channel sales.</li>
<li >Understanding of IT products, including hardware, software, networking, cloud solutions, cybersecurity, and enterprise technologies.</li>
<li >Strong account development and pipeline management skills.</li>
<li >Experience working with vendors, resellers, system integrators, and channel partners.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position based in Makkah, Saudi Arabia, with responsibilities covering the Jeddah and Makkah regions. The role requires an individual who can thrive in a dynamic, target-driven sales environment.</p>
<h3 >About the Role</h3>
<p >Tech First Gulf is seeking an <strong >Inside Sales Executive</strong> for IT Distribution. This full-time role is based in Makkah, specifically covering Jeddah and Makkah. The position focuses on generating new business opportunities, developing client relationships, and supporting revenue growth within the IT Distribution sector. The ideal candidate will identify prospective customers, qualify sales opportunities, manage existing accounts, and collaborate with internal teams to achieve sales targets.</p>
<h3 >Key Responsibilities</h3>
<ul >
<li >Research and identify potential customers and business opportunities within target markets.</li>
<li >Generate and qualify sales leads through outbound calls, emails, and other prospecting methods.</li>
<li >Identify key decision-makers within target organizations and initiate the sales process.</li>
<li >Develop and expand business within existing customer accounts while acquiring new customers.</li>
<li >Collaborate with product, sales, and vendor teams to develop effective sales strategies.</li>
<li >Create and transfer qualified opportunities to the appropriate sales team members for closure.</li>
<li >Maintain accurate customer information, sales activities, and opportunity pipelines in the CRM system.</li>
<li >Ensure timely follow-up on leads and opportunities, including documentation of customer requirements and next steps.</li>
<li >Present product features, benefits, and value propositions to customers.</li>
<li >Prepare quotations, process sales orders, and follow up on customer inquiries.</li>
<li >Build and maintain strong relationships with customers to ensure long-term business growth.</li>
<li >Meet or exceed assigned sales quotas, KPIs, and revenue targets.</li>
<li >Provide regular sales reports and market feedback to management.</li>
</ul>
<h3 >Qualifications and Experience</h3>
<ul >
<li >Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field (preferred).</li>
<li >2-3 years of experience in Inside Sales, Telesales, Business Development, or Account Management, preferably in IT Distribution, IT Hardware, Software, or Technology Solutions.</li>
<li >Strong knowledge of sales principles, techniques, and customer acquisition strategies.</li>
<li >Proven ability to generate leads, qualify opportunities, and close sales.</li>
<li >Experience managing multiple stakeholders and decision-makers throughout the sales cycle.</li>
<li >Proficiency in Microsoft Excel and other Microsoft Office applications.</li>
<li >Hands-on experience with CRM platforms such as Salesforce, HubSpot, Microsoft Dynamics, Zoho CRM, or similar systems.</li>
</ul>
<h3 >Required Skills</h3>
<ul >
<li >Excellent verbal, written, presentation, and negotiation skills.</li>
<li >Strong objection handling, problem-solving, and customer relationship management abilities.</li>
<li >Well-organized with strong time management and multitasking skills.</li>
<li >Ability to prepare quotations, sales reports, and basic sales analysis.</li>
<li >Capable of performing basic mathematical calculations and pricing computations.</li>
<li >Self-motivated, target-oriented, and able to work effectively in a fast-paced environment.</li>
</ul>
<h3 >Preferred Skills</h3>
<ul >
<li >Experience in IT Distribution, Value-Added Distribution (VAD), or technology channel sales.</li>
<li >Understanding of IT products, including hardware, software, networking, cloud solutions, cybersecurity, and enterprise technologies.</li>
<li >Strong account development and pipeline management skills.</li>
<li >Experience working with vendors, resellers, system integrators, and channel partners.</li>
</ul>
<h3 >Work Environment</h3>
<p >This is a full-time position based in Makkah, Saudi Arabia, with responsibilities covering the Jeddah and Makkah regions. The role requires an individual who can thrive in a dynamic, target-driven sales environment.</p>
About The Role<br><br>We are seeking a motivated and results-driven Sales Associate to join our team and support the promotion and sales of our portfolio of training programs, professional certifications, and learning solutions.<br><br>The Sales Associate will be responsible for identifying prospective clients, generating leads, promoting relevant training and certification offerings, and converting opportunities into confirmed enrollments and sales. The role requires a proactive approach to client outreach, strong communication skills, and the ability to understand client needs and recommend suitable learning solutions.<br><br>The ideal candidate is commercially driven, confident in engaging with both individuals and organizations, and comfortable working toward defined sales targets in a fast-paced environment.<br><br>Key Responsibilities<br><br>Sales & Business Development<br><br>Promote and sell training programs, professional certifications, and other learning solutions to prospective clients Identify and generate new sales leads through outreach, referrals, networking, databases, and other sales channels Conduct outbound calls, emails, and follow-ups with prospective clients to generate and convert opportunities Understand client requirements and recommend appropriate training programs and certification pathways Present course and certification information clearly, including benefits, requirements, schedules, and pricing Prepare and share quotations, proposals, and relevant sales materials with prospective clients Follow up consistently with leads and prospects throughout the sales cycle Work toward achieving individual and team sales targets and KPIs<br><br>Client & Account Management<br><br>Build and maintain positive relationships with existing and prospective clients Respond promptly to client inquiries and provide accurate information on available programs and certifications Maintain regular communication with clients to identify additional training and development needs Support repeat business, renewals, and cross-selling opportunities across the company's portfolio Ensure a professional client experience from initial inquiry through enrollment or confirmation<br><br>Sales Pipeline & Reporting<br><br>Maintain accurate and up-to-date records of leads, opportunities, client interactions, and sales activities Manage assigned leads through the sales pipeline and ensure timely follow-up Track individual sales performance against agreed targets and KPIsPrepare regular sales activity and pipeline reports for management Share market feedback and client insights to support sales and business development activities<br><br>Market Awareness & Product Knowledge<br><br>Develop a strong understanding of the company's training programs, professional certifications, and learning solutions Stay informed about new programs, certifications, promotions, and relevant developments within the training and education market Understand client needs and market trends to identify potential sales opportunities Represent the company professionally during meetings, events, exhibitions, and other business development activities when required<br><br>Requirements<br><br>Qualifications & Requirements<br><br>Bachelor's degree in Business Administration, Marketing, Sales, Education, or a related field1-3 years of experience in sales, business development, telesales, or account management Experience within the training, education, professional certification, or human-capability development Demonstrated ability to generate leads, follow up with prospects, and close sales opportunities Strong communication, presentation, negotiation, and interpersonal skills Target-driven with a strong commercial mindset and ability to work toward sales KPIsStrong organizational and follow-up skills with attention to detail Ability to build professional relationships with both individual and corporate clients Proficiency in Microsoft Office and familiarity with CRM or sales management systems is preferred Fluency in both Arabic and English is required
<h3 >About the Role</h3>
<p >TawanTech is seeking a <strong >Subject Matter Expert (SME) for Digital Daily Banking & CASA Growth</strong> to join our team in Riyadh, Riyadh Province. This full-time role requires a candidate with a strong business-oriented background, complemented by a solid understanding of IT, rather than a purely IT-focused profile. The SME will drive strategic initiatives to enhance digital banking offerings and grow customer acquisition and savings accounts.</p> <h3 >Digital Banking Strategy and Governance</h3>
<p >This role involves leading cross-functional efforts and defining strategic direction for digital banking initiatives. Key responsibilities include:</p>
<ul >
<li >Coordinating and leading cross-functional working groups across various departments including CX, Digital, IT, Operations, Marketing, Retail, MIS, Compliance, HR, and Finance.</li>
<li >Defining individual and team-wide KPIs, managing the governance calendar, and overseeing daily/weekly core team syncs and SteerCo cadence.</li>
<li >Managing escalation paths, risk registers, and issue resolution across all workstreams.</li>
<li >Building and maintaining an analytical dashboard to track daily logins, transaction frequency, CASA balance per customer, and customer engagement metrics.</li>
<li >Analysing financial behaviours, balances, product usage, and transaction patterns for salaried and non-salaried customer segments.</li>
<li >Benchmarking daily banking propositions, features, and incentives at peer KSA banks.</li>
<li >Designing differentiated propositions for salaried, non-salaried, Gold, and Diamond tiers, including tailored savings/investment features, flexible transaction limits, digital onboarding, and virtual RM services for high-value segments.</li>
<li >Conducting and synthesising customer interviews and focus groups to validate proposition attractiveness, relevance, and clarity.</li>
<li >Leading cost-benefit analysis of proposed benefits for financial viability and strategic alignment.</li>
<li >Mapping digital banking customer journeys across mobile and web platforms.</li>
<li >Identifying and documenting UX/UI discrepancies, friction points, and missing daily banking features.</li>
<li >Prioritising improvement opportunities based on customer impact, implementation effort, and strategic importance.</li>
<li >Developing detailed specifications for prioritised initiatives and conducting handoff sessions to mobile and web delivery teams.</li>
</ul> <h3 >Account Opening and Loyalty Program Transformation</h3>
<p >The SME will lead initiatives to streamline account opening processes and develop customer loyalty programs:</p>
<ul >
<li >Mapping the current account opening journey, identifying pain points, drop-offs, manual handoffs, and delays.</li>
<li >Benchmarking peer KSA account opening best practices and digital onboarding standards.</li>
<li >Redesigning a streamlined, digital-first journey, including the transition from youth mobile apps to full retail banking.</li>
<li >Overseeing UX/UI build and IT requirements definition, and governing end-to-end IT execution.</li>
<li >Leading the pilot, measuring adoption and turnaround times, and iterating before full rollout.</li>
<li >Analysing customer login frequency, transaction types, volumes, and CASA balances to identify rewardable behaviours.</li>
<li >Benchmarking loyalty programme structures (points, cashback, tiered benefits) at peer banks.</li>
<li >Designing the rewards programme, defining earning/redemption mechanics, benefit tiers, and integration across the BAB ecosystem.</li>
<li >Integrating the loyalty system with the Credit Card loyalty platform.</li>
<li >Overseeing pilot rollout, monitoring adoption rates, and refining based on feedback.</li>
</ul> <h3 >Bancassurance and Training Initiatives</h3>
<p >This role also encompasses developing bancassurance offerings and building internal capabilities:</p>
<ul >
<li >Defining bancassurance objectives and aligning on the partnership/distribution model (exclusive vs. non-exclusive).</li>
<li >Conducting market analysis and financial feasibility/ROI modelling.</li>
<li >Leading partner identification, commercial negotiation, and agreement finalisation.</li>
<li >Managing the SAMA regulatory approval process end-to-end.</li>
<li >Overseeing API and system integration for pre-sales, sales, and post-sales journeys.</li>
<li >Ensuring channel and staff readiness, including training and regulatory certification for sales staff.</li>
<li >Designing and delivering training programmes for branch, telesales, contact centre, and digital teams on new propositions, processes, and compliance requirements.</li>
<li >Developing communication guidelines, sales scripts, and internal engagement materials.</li>
</ul> <h3 >Required Qualifications and Experience</h3>
<p >Candidates should possess the following qualifications and experience:</p>
<ul >
<li >Strong senior-level experience within banking or financial services.</li>
<li >Proven expertise in banking strategy, transformation, or commercial optimization initiatives.</li>
<li >A consulting background is strongly preferred, particularly in banking or financial services projects.</li>
<li >Experience engaging with senior stakeholders and in client-facing roles.</li>
<li >Strong analytical, problem-solving, and communication skills.</li>
<li >Ability to articulate complex banking concepts clearly and concisely.</li>
</ul> <h3 >Work Location and Type</h3>
<p >This is a full-time position based in Riyadh, Saudi Arabia. Candidates must either be currently located in Riyadh or willing to relocate.</p>
<p>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce. As a Data and AI Governance Sales Specialist, you will own your business segment, a dynamic, cross-industry space that is one of the fastest-growing segments for Salesforce in the Kingdom. You will act as the primary point of contact for data management solutions, specifically Data Governance, Data Quality, and Data Security , serving clients across diverse industries. Reporting directly to the EMEA Specialist VP Sales, this is an individual contributor role with the strategic weight of a sector lead, backed by the full power of the Salesforce ecosystem. What You'll Actually Be Doing Strategic Ownership: Develop and execute a comprehensive business plan for your region, acting as the strategic owner of your territory and driving the pipeline from prospecting through to close. C-Suite Relationship Building: Build deep, lasting relationships with CXOs, CIOs, and IT leaders across diverse industries, translating complex data challenges into high-impact business outcomes. Cross-Functional Collaboration: Partner with Solution Architects, Professional Services, and strategic partners to deliver seamless customer outcomes and maximize deal value. Pipeline Excellence: Maintain accurate pipeline forecasting within Salesforce CRM using the MEDDPICC methodology, and articulate the value of Data Integration, Quality, and Governance as the foundation for AI-driven business transformation. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form . Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</p><p><strong>Desired Candidate Profile</strong></p><p>You're Our Person If You have a proven track record of quota-carrying sales experience within Data Management software, a history of overachievement, and an established network of local contacts. You possess a demonstrated ability to navigate varied organizational structures across multiple industries and build champions within both business and technical functions. You have a proven ability to manage complex sales cycles up to C-level executives, professional fluency in English and Arabic, and are based in KSA. Even Better If You possess deep expertise in Data Management, specifically around data governance, data quality, and integration technologies. You have strong familiarity with the broader commercial landscape across multiple KSA verticals. You hold a degree or equivalent experience; we evaluate backgrounds on core competencies, including extracurricular leadership, military experience, or volunteer work.</p>
We're Hiring | Senior Sales Executive<br>Are you a results-driven sales professional who thrives on building relationships and closing deals?<br>Sales Up is looking for a Senior Sales Executive to join our growing team and help businesses achieve sustainable growth through our digital marketing solutions.<br>What You'll Do:<br>* Identify and develop new business opportunities.* Build and maintain strong client relationships.* Understand clients' business needs and recommend the right marketing solutions.* Manage the sales pipeline from prospecting to closing.* Achieve and exceed monthly sales targets.* Collaborate with the marketing and account management teams to ensure client success.<br>What We're Looking For:<br>* 3+ years of experience in Sales or Business Development.* Excellent communication and negotiation skills.* Fluent in English (spoken and written).* Self-motivated with a strong results-oriented mindset.<br><br>Location: Riyadh, Saudi Arabia<br>If you're passionate about sales and ready to grow with a fast-paced marketing agency, we'd love to hear from you!
<p><strong>Position Summary</strong><br>We are looking for an energetic and persuasive <strong>Inside Sales & Tele-Sales Executive</strong> to drive our outbound B2B appointment-setting initiatives. In this role, you will act as the frontline voice of our company, responsible for cold calling manufacturing plants, fabrication workshops, and industrial facilities across key regional zones (such as Dallah and Al-Khidariyah). Your primary objective is to introduce our scrap metal recycling, collection, and waste logistics services, build initial interest, and secure qualified face-to-face or virtual meeting appointments for our field business development team.<br><br><strong>Key Responsibilities</strong></p><ul><li><strong>Outbound Cold Calling & Prospecting:</strong></li><li>Conduct high-volume daily outbound cold calls to decision-makers (Plant Managers, Operations Heads, Procurement Officers, and Factory Owners) across industrial sectors.</li><li>Systematically research and map out industrial targets to identify key points of contact within manufacturing units and fabrication plants.</li><li><strong>Pitching & Value Proposition:</strong></li><li>Deliver a crisp, professional introduction of our scrap collection, industrial offcut removal, and skip bin waste logistics solutions.</li><li>Effectively communicate our value proposition, addressing common pain points related to factory waste clearance, compliance, and material pickup reliability.</li><li><strong>Appointment Setting & Calendar Management:</strong></li><li>Qualify prospective leads by assessing their current waste generation, scrap volume, and disposal challenges.</li><li>Secure firm meeting or site-visit appointments for the senior business development team and accurately log all schedules in the CRM/tracking system.</li><li><strong>Objection Handling:</strong></li><li>Professionally handle initial objections, gatekeepers, and pushback, turning hesitant leads into interested prospects by highlighting our competitive pricing and service efficiency.</li><li><strong>Database Management & Pipeline Tracking:</strong></li><li>Maintain and update call logs, lead statuses, notes, and follow-up reminders daily using Google Sheets, Google Tasks, or CRM tools.</li><li>Continuously update and clean contact databases for industrial areas.</li><li><strong>Feedback & Market Insights:</strong></li><li>Relay valuable market intelligence gathered during calls (such as competitor activity, pricing feedback, or upcoming factory expansions) to management.</li></ul><p><strong>Qualifications & Requirements</strong></p><ul><li><strong>Experience:</strong> 1–3 years of proven experience in B2B tele-sales, inside sales, cold calling, or appointment setting—preferably within industrial, logistics, manufacturing, or B2B service sectors.</li><li><strong>Communication Skills:</strong> Exceptional verbal communication skills with a clear, confident, and persuasive phone presence.</li><li><strong>Language Proficiency:</strong></li><li>Fluent in <strong>English</strong> (written and spoken).</li><li>Strong proficiency in <strong>Arabic (including the Saudi dialect)</strong> is essential for successfully communicating with local factory managers and gatekeepers.</li><li><strong>Drive & Resilience:</strong> High energy, thick-skinned, resilient attitude towards cold calling rejection, and a strong drive to meet daily/weekly call and appointment quotas.</li><li><strong>Tech-Savviness:</strong> Comfortable using basic digital tools, CRM systems, Google Workspace (Google Sheets, Calendar, Tasks), and quick internet research.<br> </li></ul><p><strong>Key Performance Indicators (KPIs)</strong></p><ul><li>Daily/Weekly outbound call volume targets.</li><li>Number of qualified decision-makers reached.</li><li>Total number of confirmed, valid meetings booked per week.</li><li>Conversion rate of cold calls to scheduled appointments.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Rackspace Technology™ is a leading end-to-end, hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies. Named a best place to work by Glassdoor, Newsweek and Forbes, we attract and develop world-class talent to deliver a Fanatical Experience™ – so our customers can achieve better outcomes and stay ahead of what’s next.</p><br><br><br><p><span>We are seeking a</span><b> Senior Project Manager</b><span>to lead, coordinate and monitor Professional Services projects from initiation through delivery for complex client engagements.</span></p><br><br><br><p><span>Our Senior Project Managers build relationships with the customer to identify new opportunities to help them with their business problems and serves as liaison between internal and external technical and non-technical departments in order to ensure that all targets and requirements are met. You will be responsible for delivering results ensuring technical projects are completed on schedule and within budget.</span></p><br><br><br><p><b>This role is based full time, on-site in Saudi Arabia. Arabic language skills are essential. </b></p><br><br><br><p><b>Key Responsibilities</b></p><br><br><ul><li><p>Work with Rackspace and client stakeholders in gathering and documenting requirements that solve a customer’s pain point or objectives through project outcomes and benefits realisation.</p><br><br></li><li><p>Serves as liaison between clients and Rackspace technical and non-technical departments in order to ensure that all targets and requirements are met. </p><br><br></li><li><p>Build and maintain a network of cross-functional technical resources within Rackspace and across any relative partnerships to allow for higher productivity, increased business, and rapid resolution of problems and escalations.</p><br><br></li><li><p>Contribute to the refinement of the Rackspace Professional Services methodology.</p><br><br></li><li><p>Provide FANATICAL support by driving the value of Rackspace to both potential and existing Rackspace customers and internal sales teams alike.</p><br><br></li><li><p>Responsible for the scope, planning, monitoring and execution of technical projects from initiation through delivery, ensuring they remain on schedule and within budget, cost and quality tolerances.</p><br><br></li><li><p>Responsible for the preparation of key project documents (PID, plans, logs, reports) and other key deliverables through the life of the project.</p><br><br></li><li><p>Proactively works to identify and manage project risks and issues. Ensures appropriate response plans are developed executed.</p><br><br></li><li><p>Effectively manages change to the project baseline by assessing project variance and evaluating impacts supported by the use of rigorous change control processes.</p><br><br></li><li><p>Monitors the delivery of project deliverables from third parties inside and external to Rackspace and tracks progress of same through continuous communication with project members. </p><br><br></li><li><p>Prepares and presents reports on project progress and problems to Rackspace and client stakeholders. </p><br><br></li><li><p>Assists in the preparation of proposals, RFP/RFI responses, & Statements of Work (SoW). This includes the analysis and development of scope, duration, deliverables, resources, risk, assumptions and dependencies.</p><br><br></li><li><p>Regularly collaborates with Sales pursuit teams, Programme & Project Managers, Technical Consultants, Solutions Architects, Partners, and extended cross-functional teams during presales and project delivery to ensure timely delivery and awareness of potential problems or risk requiring resolution or mitigation.</p><br><br></li></ul><br><p><b>Required Experience</b></p><br><br><ul><li><p>PMP/Prince2 (Practitioner) certification.</p><br><br></li><li><p>Proven ability to lead, organise and execute projects in a consistent, repeatable and reliable manner.</p><br><br></li><li><p>Technical conversational knowledge in the following areas: Public Cloud, DataCenter strategy & operations, capacity, utilisation, and performance, Backup, Storage, and Disaster Recovery, migration & consolidation</p><br><br></li><li><p>IT Service Management and Service Delivery (ITIL certification preferred)</p><br><br></li><li><p>Excellent time management, communications, decision making, presentation, human relations and organisation skills.</p><br><br></li><li><p>Able to resolve problems in a timely manner.</p><br><br></li><li><p>Ability to communicate technical information and ideas so others will understand.</p><br><br></li><li><p>General knowledge of cloud technologies, IT operations, project management operations.</p><br><br></li><li><p>Ability to adapt to a rapidly changing environment, handling shifting priorities and ambiguity.</p><br><br></li><li><p>Enterprise level use of MS Office suite including Project and Visio and knowledge of other project management tools.</p><br><br></li><li><p>Project management experience or scoping, planning, leading and monitoring technical projects from initiation through delivery preferably in managed services or Cloud.</p><br><br></li><li><p>Experience working on infrastructure technology projects</p><br><br></li></ul><br><p>#LI-LP2</p><br><br>&#xa;&#xa;<p><span><b>About Rackspace Technology</b></span></p><br><br><p><span>We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.</span></p><br><br><br><p><span><b>More on Rackspace Technology</b></span></p><br><br><p><span>Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>