Swift Jobs in Saudi

<div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p><b><br></b></p><p><b>PREFERRED QUALIFICATION</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p>

<p>About the Role We are looking for an experienced Inbound Supervisor to lead and oversee the receiving operation of a fast-growing grocery distribution center. In this role, you will lead a team of Team Leaders and Receiving Officers , manage the flow of goods from supplier arrival through receiving and putaway handover, and ensure that every receipt is processed accurately, safely, and within the required timeline. Key Responsibilities Plan the daily inbound schedule and allocate manpower based on truck arrivals and inbound volume. Supervise unloading, counting, PO receiving in the WMS, and putaway handover. Ensure all open receipts are closed on the same day with no end-of-shift backlog. Enforce cold chain, FEFO, expiry, and quality control requirements across ambient, chilled, frozen, and fresh products. Lead, train, and develop the receiving team while monitoring individual productivity and performance. Coordinate with Planning, Commercial, and Suppliers to ensure smooth inbound operations. Monitor inbound volumes, productivity, and open receipts. Identify recurring operational issues and support process and system improvements. Maintain strong floor presence and ensure compliance with warehouse procedures and standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Supply Chain, Logistics, Industrial Engineering, Business , or equivalent experience. 3 5 years of experience in warehouse operations, including 2+ years supervising a receiving/inbound team . Experience in Grocery, FMCG, Retail, or Food Distribution , preferably with multi-temperature handling. Hands-on experience with WMS , including receiving, PO/ASN, and putaway. Strong Microsoft Excel skills. Solid knowledge of Food Safety, Cold Chain, and Expiry Control . Proven people management and strong warehouse floor presence. English and Arabic , written and spoken. Willingness to work shifts, weekends, and peak seasons .</p>

<p>Supports daily SOC operations by monitoring CCTV, access control, alarm, and communication systems; receiving emergency and non-emergency calls; assessing incidents; and coordinating appropriate response actions. The role ensures timely escalation, accurate incident documentation, effective communication with field personnel and stakeholders, and compliance with established SOC procedures to support a safe and secure operating environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong verbal and written communication skills, with the ability to present information clearly and professionally to different levels of personnel.</li><li>Reliable, punctual, and dependable in supporting shift-based SOC operations.</li><li>Knowledge of emergency communication technologies, CCTV monitoring, access control, alarm systems, and SOC best practices within a manufacturing environment.</li><li>Ability to remain calm, professional, and effective under pressure.</li><li>Ability to prepare accurate reports, incident logs, and operational documentation.</li><li>Ability to work collaboratively with security teams, internal departments, and external response agencies.</li><li>High level of integrity and confidentiality when handling sensitive security information and operational matters.</li><li>Ability to follow instructions, procedures, and escalation protocols accurately.</li><li>Proficient computer skills, including data entry, electronic reporting, and operation of SOC-related systems.</li><li>Associate degree with 6+ years of relevant experience.</li><li>2 years of experience in Emergency Services, Dispatch Operations, SOC operations, or a related field.</li><li>APCO certifications are preferred, including Public Safety Telecommunicator, Fire Service Communications, or Emergency Medical Dispatch.</li><li>Knowledge and experience in CCTV monitoring, preferably supported by relevant CCTV training or certification.</li><li>Familiarity with applicable rules, regulations, policies, procedures, and general manufacturing plant operations.</li><li>Fluency in Arabic and English is required.</li><li>Strong oral and written communication skills in both Arabic and English.</li><li>Experience in private security operations, SOC operations, emergency dispatch, or a related environment is preferred.</li></ul>

<p>At H&amp;P, our people are our strength. Key Responsibilities Monitor live drilling rig operations remotely via CCTV during 12-hour day or night shifts. Observe critical and high-risk activities, including casing runs, rig moves, lifting operations, well control, and maintenance work. Identify unsafe acts, hazardous conditions, procedural deviations, and equipment positioning issues in real time. Initiate immediate interventions and communicate safety concerns directly to rig leadership. Escalate unaddressed risks through established reporting channels. Identify, track, and report Serious Injury &amp; Fatality (SIF) potential events and near misses. Prepare CCTV observation reports with supporting photographic/video evidence. Maintain accurate monitoring logs and conduct detailed shift handovers. Analyze safety trends and provide recommendations to support continuous improvement initiatives. Support HSE Assurance teams through weekly reporting, trend analysis, and proactive risk management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Former Rig Manager, Night Rig Manager, or senior drilling operations leader.</li><li>Minimum 5-8 years of land drilling industry experience.</li><li>Strong track record in HSE leadership, incident prevention, and safety culture development.</li><li>In-depth knowledge of drilling rig operations, equipment, and high-risk activities.</li><li>Strong understanding of Safe Systems of Work (SSOW), including: Permit to Work (PTW) Job Safety Analysis (JSA) and Risk Assessment LOTOTO / Isolation Procedures DROPS Prevention Work at Height Confined Space Entry Safe Lifting Operations Hazardous Area Controls PPE Requirements</li><li>Ability to recognize line-of-fire, red-zone, lifting, pressure testing, and well control hazards.</li><li>Experience monitoring critical operations such as tripping, casing running, cementing, rig-up/down, pressure testing, and heavy lifting.</li><li>Proficient in CCTV monitoring systems, MS Office applications, and digital reporting tools.</li><li>Strong communication skills with the ability to provide clear, timely, and professional safety notifications.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p> <p>Key Accountabilities</p> <p>1. Warehouse Operations<br>· Ensure the shift plan is applied in accordance with the facility's daily requirements.<br>· Delegate and prioritize all duties to achieve objectives.<br>· Recognise and resolve exceptions as they arise.<br>· Ensure all inbound products are received as per SOPs.<br>· Ensure all storage operations are done as per SOPs<br>· Ensure all outbound orders are picked accurately and on time as per SOPs.<br>· Ensure all records (both electronic and paper) are maintained and recorded correctly.<br>· Perform other duties as requested by the Operations Manager and Supervisor.<br>Maintain the companies' standards in relation to H&amp;S, Housekeeping, Food Safety, Accuracy, Discipline and<br>Performance.</p> <p><br>2. Documentation/administration<br>Process all required administration / documents related to issuing, receiving and returns as per company<br>Policy and procedures.</p> <p><br>3. Waste/leakage handling<br>Dispose of wasted products and record the waste in accordance with company procedures.</p> <p><br>4.&nbsp;Store environment<br>Maintain the company's standards in relation to Housekeeping and Hygiene.</p> <p><br>5.SHEQ<br>Ensure all SHEQ regulations and procedures are applied for storekeeping.<br>Maintain the company's standards in relation to H&amp;S, Food Safety.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>&nbsp;</p> <p>&nbsp;</p> <p>Job Requirements</p> <p><br>Educational level: Minimum Bachelor's degree<br>Minimal experience: 2 years in a similar job (FMCG companies)<br>A good working knowledge of warehouse procedures.<br>Well-versed with MS Word &amp; Excel.<br>A good working knowledge of Warehouse Management System and/or RF systems.<br>Must be willing to work in temperature-controlled environments, freezers and Chillers.<br>Should be willing to work in a Flexible working hours environment, especially during holiday periods.<br>Must be able to drive a forklift (Material Handling Equipment).<br>Languages: Should be fl uent in English and Arabic</p></div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Introduction to the Role</h3> <p style="margin:0 0 12px; ************;">Jobs for Humanity, in partnership with Tenaris saudi, is seeking an experienced <strong style="font-weight:700;">Manufacturing Operations Foreman (CNC/Manual Machining &amp; Inspection)</strong> to join their team in Riyadh. This full-time position involves overseeing day-to-day production activities on the shop floor, ensuring operational excellence and continuous improvement within a manufacturing environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Purpose and Objectives</h3> <p style="margin:0 0 12px; ************;">The primary purpose of this role is to supervise and enhance manufacturing operations, specifically leading activities related to CNC and manual machining, OCTG threading, and inspection. The Foreman is responsible for delivering safe, compliant, and high-quality manufacturing outcomes. This includes ensuring adherence to thread quality standards (API/Tenaris), achieving on-time delivery, minimizing downtime through preventive checks, and maintaining accurate reporting and documentation.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Lead 12-hour shift operations to ensure safe, compliant, and high-quality production.</li> <li style="margin:0 0 6px;">Oversee CNC machine operation and manual machine operation.</li> <li style="margin:0 0 6px;">Supervise OCTG threading processes and make-up operations.</li> <li style="margin:0 0 6px;">Coordinate API/Tenaris Premium thread inspection and OCTG visual inspection.</li> <li style="margin:0 0 6px;">Implement preventive maintenance basics to reduce downtime.</li> <li style="margin:0 0 6px;">Ensure safety and compliance across all manufacturing activities.</li> <li style="margin:0 0 6px;">Manage quality assurance and inspection processes.</li> <li style="margin:0 0 6px;">Maintain accurate documentation and reporting for all operations.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A minimum of <strong style="font-weight:700;">19 years of experience</strong> in machining and manufacturing leadership.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Essential Skills and Knowledge</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Proficiency in reading engineering drawings.</li> <li style="margin:0 0 6px;">Familiarity with AutoCAD.</li> <li style="margin:0 0 6px;">Strong knowledge of hand tools and cutting tools.</li> <li style="margin:0 0 6px;">Understanding of preventive maintenance principles.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Application</h3> <p style="margin:0 0 12px; ************;">This full-time role operates within a dynamic manufacturing environment in Riyadh, requiring leadership of 12-hour shifts. Candidates are invited to apply to contribute to a culture of continuous improvement and operational excellence.</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.</p> <p> </p> <p>Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p> <p> </p> <p>PREFERRED QUALIFICATION</p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: At least 1 year of related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p> <p> </p> <p> </p> </div> <div> </div> <p><br></p></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Record information for unfinished calls prior to shift change. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATIONS</h2><ul><li>Education: Technical, Trade, or Vocational School Degree.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventative maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Record information for unfinished calls prior to shift change. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree.</p><p>Related Work Experience: At least 2 years of related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: No related work experience.</li><li>Supervisory Experience: No supervisory experience.</li><li>License or Certification: None</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: high school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p><p></p></section>

About The Role<br><br>We are seeking a Senior Associate to manage end‑to‑end post‑trade custody operations for the Saudi Arabia (KSA) market, covering securities settlement, cash & FX operational support, corporate actions and income, reconciliations, and onboarding/account setup – Sunday to Thursday. This role requires strong familiarity with local market practices and a solid understanding of the KSA post‑trade ecosystem: trading on Saudi Exchange, clearing via Muqassa (CCP), and depository/settlement via Edaa, with settlement cash movements supported through SAMA.<br><br>Why this role is important to us<br><br>State Street is one of the world’s largest global custodians, with over USD 51.7 trillion in AUC/A, and is executing a growth strategy that includes expanding direct market presence.<br><br>As part of this strategy, the Kingdom of Saudi Arabia (KSA) is a priority market, supported by Vision 2030 reforms, increasing foreign participation, and strong institutional demand.<br><br>This Role Is Critical To<br><br>Enabling scalable market entry and growth by delivering strong, controlled post‑trade operations aligned to local market infrastructure and rules. Ensuring a high-quality client experience through timely settlement, strong exception management, and robust controls as KSA market activity expands. Supporting the firm’s ability to deepen relationships with key institutional clients as the market evolves.<br><br><br>Key Responsibilities (KSA-specific)<br><br> Clearing & settlement operations (Cash Market – Equities / ETFs / Sukuk & Bonds as applicable) Manage settlement processing for Saudi Exchange transactions settling at Edaa, ensuring accurate, timely completion across relevant cycles (e.g., T+2 for normal exchange trades; negotiated deals T+0–T+5; buy‑ins T+0, as applicable). Reconcile and validate trade/settlement obligations by aligning client instructions and broker confirmations with clearing outcomes (Muqassa) and settlement processing (Edaa); investigate and resolve exceptions promptly. Monitor settlement status proactively, manage potential fails, and follow KSA fails workflows noting that fails management procedures are defined and conducted by Muqassa, with Edaa rollover/cancellation and market-claim handling where applicable. Manage lifecycle of settlement instructions (including amendments/cancellations/partial settlement where permitted) in line with Edaa procedures and local cut‑offs. Cash settlement & funding (SAMA) Ensure funding readiness for DvP settlement, understanding that KSA settlement is gross on the securities leg and netted on the cash leg, with cash settlement executed via SAMA settlement member accounts. Perform cash reconciliations linked to settlement activity; investigate breaks and drive timely resolution within cut‑offs. FX operations (operational support) Process FX-related operational activities supporting settlement and client cash requirements (settlement-linked and standalone requests per operating model), validating confirmations and ensuring correct value dating and SSI usage. Corporate actions, dividends & income Manage corporate actions and income events, ensuring accurate entitlements, timely postings, and robust reconciliations; coordinate vendor feeds and security setup with internal market data/static data teams as required. Client onboarding & investor identification Support onboarding/account setup and documentation in line with Edaa account structures and membership rules; ensure correct capture/validation of investor identification in Edaa’s framework (Investor Identification Number / Investor ID). Support QFI onboarding requirements within the local custody/account operating model to ensure settlement readiness. Messaging, controls & stakeholder management Use SWIFT ISO 15022 (MT) and exposure to ISO 20022 (MX) standards for settlement/reconciliation/corporate actions messaging with clients/custodians and market counterparts, supporting high STP and clean exception handling. Execute daily controls and checklists on time; ensure adherence to local cut‑offs and internal policies; escalate high‑risk/time‑sensitive issues with clear impact articulation. Partner with internal teams (Operations, Risk, Client Services) and external stakeholders (brokers, clearing/settlement participants, custodians, relevant market entities) to resolve issues and improve outcomes.<br><br><br>Experience & Preferred Qualifications<br><br>Bachelor’s degree (or above) in Finance, Accounting, or related field.3–5 years’ experience in custody/post‑trade operations (KSA market experience strongly preferred). Strong understanding of KSA post‑trade flow across Muqassa (clearing/CCP) and Edaa (CSD/settlement), and the implications of T+2 and DvP cash settlement via SAMA. Strong analytical/problem-solving skills, attention to detail, ability to work under strict cut-offs, and strong stakeholder management.<br><br><br>About State Street<br><br>Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.<br><br>We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.<br><br>As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.<br><br>Discover more information on jobs at StateStreet.com/careers<br><br>Read our CEO Statement<br><br>Job ID: R-785323

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About the role</b></p><br> <p>We are seeking a <b>Senior Associate</b> to manage end‑to‑end <b>post‑trade custody operations</b> for the <b>Saudi Arabia (KSA) market</b>, covering securities settlement, cash &amp; FX operational support, corporate actions and income, reconciliations, and onboarding/account setup – <b>Sunday to Thursday</b>. This role requires strong familiarity with local market practices and a solid understanding of the KSA post‑trade ecosystem: trading on <b>Saudi Exchange</b>, clearing via <b>Muqassa (CCP)</b>, and depository/settlement via <b>Edaa</b>, with settlement cash movements supported through <b>SAMA</b>.</p><br> <p><b>Why this role is important to us</b></p><br> <p>State Street is one of the world’s largest global custodians, with <b>over USD 51.7 trillion in AUC/A</b>, and is executing a growth strategy that includes expanding direct market presence.</p><br> <p>As part of this strategy, <b>the Kingdom of Saudi Arabia (KSA) is a priority market</b>, supported by <b>Vision 2030 reforms</b>, increasing foreign participation, and strong institutional demand.</p><br> <p>This role is critical to:</p><br> <ul> <li><b>Enabling scalable market entry and growth</b> by delivering strong, controlled post‑trade operations aligned to local market infrastructure and rules.</li> <li>Ensuring a <b>high-quality client experience </b>through timely settlement, strong exception management, and robust controls as KSA market activity expands.</li> <li>Supporting the firm’s ability to <b>deepen relationships with key institutional clients</b> as the market evolves.</li> </ul> <p><b>Key responsibilities (KSA-specific)</b></p><br> <p><b>1) Clearing &amp; settlement operations (Cash Market – Equities / ETFs / Sukuk &amp; Bonds as applicable)</b></p><br> <ul> <li>Manage settlement processing for Saudi Exchange transactions settling at <b>Edaa</b>, ensuring accurate, timely completion across relevant cycles (e.g., <b>T+2</b> for normal exchange trades; negotiated deals <b>T+0–T+5</b>; buy‑ins <b>T+0</b>, as applicable).</li> <li>Reconcile and validate trade/settlement obligations by aligning <b>client instructions and broker confirmations</b> with <b>clearing outcomes (Muqassa)</b> and settlement processing (Edaa); investigate and resolve exceptions promptly.</li> <li>Monitor settlement status proactively, manage potential fails, and follow KSA fails workflows noting that <b>fails management procedures are defined and conducted by Muqassa</b>, with Edaa rollover/cancellation and market-claim handling where applicable.</li> <li>Manage lifecycle of settlement instructions (including amendments/cancellations/partial settlement where permitted) in line with Edaa procedures and local cut‑offs.</li> </ul> <p><b>2) Cash settlement &amp; funding (SAMA)</b></p><br> <ul> <li>Ensure funding readiness for <b>DvP settlement</b>, understanding that KSA settlement is <b>gross on the securities leg</b> and <b>netted on the cash leg</b>, with cash settlement executed via <b>SAMA</b> settlement member accounts.</li> <li>Perform cash reconciliations linked to settlement activity; investigate breaks and drive timely resolution within cut‑offs.</li> </ul> <p><b>3) FX operations (operational support)</b></p><br> <ul> <li>Process FX-related operational activities supporting settlement and client cash requirements (settlement-linked and standalone requests per operating model), validating confirmations and ensuring correct value dating and SSI usage.</li> </ul> <p><b>4) Corporate actions, dividends &amp; income</b></p><br> <ul> <li>Manage corporate actions and income events, ensuring accurate entitlements, timely postings, and robust reconciliations; coordinate vendor feeds and security setup with internal market data/static data teams as required.</li> </ul> <p><b>5) Client onboarding &amp; investor identification</b></p><br> <ul> <li>Support onboarding/account setup and documentation in line with Edaa account structures and membership rules; ensure correct capture/validation of investor identification in Edaa’s framework (Investor <b>Identification Number / Investor ID</b>).</li> <li>Support <b>QFI onboarding</b> requirements within the local custody/account operating model to ensure settlement readiness.</li> </ul> <p><b>6) Messaging, controls &amp; stakeholder management</b></p><br> <ul> <li>Use <b>SWIFT ISO 15022 (MT)</b> and exposure to <b>ISO 20022 (MX)</b> standards for settlement/reconciliation/corporate actions messaging with clients/custodians and market counterparts, supporting high STP and clean exception handling.</li> <li>Execute daily controls and checklists on time; ensure adherence to local cut‑offs and internal policies; escalate high‑risk/time‑sensitive issues with clear impact articulation.</li> <li>Partner with internal teams (Operations, Risk, Client Services) and external stakeholders (brokers, clearing/settlement participants, custodians, relevant market entities) to resolve issues and improve outcomes.</li> </ul> <p><b>Experience &amp; preferred qualifications</b></p><br> <ul> <li>Bachelor’s degree (or above) in Finance, Accounting, or related field.</li> <li><b>3–5 years’</b> experience in custody/post‑trade operations (KSA market experience strongly preferred).</li> <li>Strong understanding of KSA post‑trade flow across <b>Muqassa (clearing/CCP)</b> and <b>Edaa (CSD/settlement)</b>, and the implications of <b>T+2</b> and <b>DvP cash settlement via SAMA</b>.</li> <li>Strong analytical/problem-solving skills, attention to detail, ability to work under strict cut-offs, and strong stakeholder management.</li> </ul> <p><b>About State Street</b></p><br> <p>Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.</p><br> <p>We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.</p><br> <p>As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.</p><br> <p><b>End Date:</b> July 31, 2026</p><br> <p>For further information, and to apply, please visit our website via the “Apply” button below.</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>&nbsp;JOB PURPOSE</b></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">To lead and oversee the end-to-end customer care operations across call center, WhatsApp, and social media channels, ensuring timely, consistent, and high-quality customer interactions. The role plays a critical leadership position in acting as the voice of the customer, connecting customer feedback, issues, and insights with internal stakeholders to continuously improve customer satisfaction, loyalty, and brand trust across all touchpoints.</span></p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>2. JOB ACCOUNTABILITIES</b></span></p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead and manage all customer care channels</b> including inbound and outbound call center operations, WhatsApp communication, and social media customer handling, ensuring consistent service standards and brand tone across all platforms.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Define and implement customer care strategies, policies, and service standards</b> aligned with the company&rsquo;s customer experience vision and business objectives.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Oversee workforce planning, performance management, and capability development</b> of customer care teams, including team leaders, agents, and outsourced partners where applicable.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Establish and monitor key performance indicators (KPIs)</b> such as service level, response time, resolution time, customer satisfaction (CSAT), NPS, and complaint resolution effectiveness, driving continuous improvement actions.</span></li> </ol> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Act as the primary bridge between customers and internal teams</b> (operations, digital, marketing, loyalty, IT, and store operations), ensuring customer issues, feedback, and insights are translated into actionable improvements.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Lead the handling of escalations, critical complaints, and reputational risks</b>, ensuring swift resolution, root cause analysis, and preventive measures.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Leverage customer interaction data and insights</b> to identify recurring issues, experience gaps, and improvement opportunities, contributing to product, process, and policy enhancements.</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <ol style=\"margin-top: 0in;\" start=\"1\" type=\"1\"> <li class=\"MsoNormal\" style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><b>Ensure compliance with regulatory requirements, data privacy standards, and internal policies</b>, particularly across recorded calls, digital communications, and social media interactions</span></li> </ol> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>3. JOB DIMENSIONS</b></span></p> <table class=\"MsoNormalTable\" style=\"mso-cellspacing: 1.5pt; mso-yfti-tbllook: 1184;\" border=\"0\" cellspacing=\"3\" cellpadding=\"0\"> <tbody> <tr style=\"mso-yfti-irow: 0; mso-yfti-firstrow: yes;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">&nbsp;</td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\">&nbsp;</td> </tr> <tr style=\"mso-yfti-irow: 1;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Operating Budget:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Care operational budget (Call center operations, tools, outsourcing, platforms)</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr style=\"mso-yfti-irow: 2;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Total No. of Staff:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Multi-layer team (Team Leaders, Agents, Quality, Workforce Management; internal and/or outsourced)</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> <tr style=\"mso-yfti-irow: 3; mso-yfti-lastrow: yes;\"> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; background: whitesmoke; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b><span style=\"color: black; mso-color-alt: windowtext;\">Area / Nature of Impact:</span></b></span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> <td style=\"border: solid #E6E6E6 1.0pt; mso-border-alt: solid #E6E6E6 .75pt; padding: .75pt .75pt .75pt .75pt;\"> <p>&nbsp;</p> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\">Customer Satisfaction, Brand Reputation, Loyalty, Complaint Resolution, Operational Excellence</span></p> <p>&nbsp;</p> <p>&nbsp;</p> </td> </tr> </tbody> </table> <p>&nbsp;</p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>4. KEY WORKING RELATIONSHIPS</b></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><em>(Explain the relationships involved with what type of people and level of communication)</em></span></p> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>Internal:</b></span></p> <ul style=\"margin-top: 0in;\" type=\"disc\"> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer Experience &amp; Loyalty</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">CRM &amp; Digital Channels</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Marketing &amp; Communications</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Store Operations &amp; Field Teams</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">IT &amp; Technology</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Legal, Compliance &amp; Risk</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Senior Management &amp; Executive Leadership</span></li> </ul> <p class=\"MsoNormal\"><span style=\"font-size: 12px;\"><b>External:</b></span></p> <ul style=\"margin-top: 0in;\" type=\"disc\"> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Outsourced call center partners</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Social media management agencies</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Customer care technology providers (CRM, ticketing, omnichannel platforms)</span></li> <li class=\"MsoNormal\" style=\"margin-bottom: 0in; font-size: 12px;\"><span style=\"font-size: 12px;\">Regulatory bodies (when required)</span></li> </ul> <p>&nbsp;</p> <p>&nbsp;</p> <p>&nbsp;</p></p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Marriott International is seeking a TSA/Captain to join their team. This full-time role focuses on providing exceptional guest service within a dining environment, ensuring a memorable experience for patrons beyond just serving meals. The position requires 0-1 years of experience.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Responsibilities</h3> <p style="margin:0 0 12px; ************;">The primary responsibility of this role is to deliver a high standard of guest service, ensuring all aspects of the dining experience are handled professionally and efficiently. This includes:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Setting tables according to established standards.</li> <li style="margin:0 0 6px;">Communicating effectively with kitchen staff to ensure smooth service delivery.</li> <li style="margin:0 0 6px;">Interacting with and serving guests in a professional manner.</li> <li style="margin:0 0 6px;">Maintaining cleanliness of work areas and supplies.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Workplace Standards</h3> <p style="margin:0 0 12px; ************;">Success in this role requires adherence to critical workplace standards. These include maintaining a safe working environment, consistently following company policies and procedures, upholding quality standards, and ensuring a professional appearance and communication style.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Physical Requirements</h3> <p style="margin:0 0 12px; ************;">This position requires physical stamina and the ability to perform various movements throughout the shift. Candidates must be able to:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Stand, sit, or walk for extended periods.</li> <li style="margin:0 0 6px;">Move over sloping, uneven, or potentially slippery surfaces.</li> <li style="margin:0 0 6px;">Read and visually verify information, including managing menus.</li> <li style="margin:0 0 6px;">Move, lift, carry, push, pull, and place objects weighing up to 25 pounds without assistance, and up to 50 pounds with assistance.</li> <li style="margin:0 0 6px;">Reach overhead and below the knees, including bending, twisting, pulling, and stooping.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <p style="margin:0 0 12px; ************;">Candidates should possess 0-1 years of experience in a related guest service role. A commitment to delivering consistent, high-quality service is essential for success in this position.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Commitment to Service Excellence</h3> <p style="margin:0 0 12px; ************;">Performing all duties effectively and responding to other reasonable job requests is crucial for Guest Service Experts. This ensures consistent service quality for guests and supports business objectives.</p>

<p>POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: high school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>A technology company in Riyadh is looking for a Senior L2/L3 Odoo Support Engineer for a long-term Odoo CRM / Managed Services project. The project requires dedicated senior resources with at least 8 years of relevant experience.</p><p>Key responsibilities:</p><ul><li>Own L2 and L3 support tickets for Odoo CRM and related modules through to resolution.</li><li>Investigate production issues using server logs, PostgreSQL queries and application debugging.</li><li>Apply fixes, patches and configuration changes in line with change management procedures.</li><li>Meet contractual SLA response and resolution targets in a managed services model.</li><li>Perform root cause analysis and produce incident and problem reports.</li><li>Coordinate escalations with the development team and third-party vendors.</li><li>Support environment maintenance: backups, restores, upgrades and performance tuning.</li><li>Maintain the knowledge base and document recurring issues and workarounds.</li></ul><p>Requirements:</p><ul><li>Minimum 8+ years of relevant professional experience in application or ERP support.</li><li>Proven experience in Saudi Arabia in the same or a closely related role is mandatory.</li><li>Strong hands-on experience in Odoo troubleshooting, customization and support.</li><li>Experience supporting enterprise-level systems under contractual SLAs.</li><li>Experience must be demonstrable through the CV and previous projects.</li><li>Based in Riyadh, Saudi Arabia, and available for interview and project mobilization.</li></ul><p>Only candidates matching the above requirements will be shortlisted.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><ul><li>Odoo L2/L3 production support (versions 14 to 18)</li><li>Python and Odoo module troubleshooting</li><li>PostgreSQL queries, backups, restores and performance tuning</li><li>Linux server administration, Nginx and Docker</li><li>Log analysis and root cause investigation</li><li>ITSM ticketing tools (Jira Service Management, ServiceNow, Freshservice or Zendesk)</li><li>Working to contractual SLAs in a managed services environment</li><li>Incident, problem and change management (ITIL)</li><li>Odoo CRM functional knowledge</li><li>Clear written communication with business users</li><li>Availability for on-call or shift rotation coverage</li></ul></div>

<p>We are looking for an experienced and service-oriented Restaurant Supervisor to oversee daily restaurant operations and ensure a consistently high standard of customer service. The ideal candidate should have previous experience working in Lebanese restaurants , strong leadership and communication skills, and the ability to effectively supervise the restaurant team in a fast-paced hospitality environment.</p><p>Key Responsibilities</p><ul><li>Supervise daily restaurant operations and ensure smooth and efficient service.</li><li>Lead, guide, and support waiters and other front-of-house team members during shifts.</li><li>Ensure guests receive professional, friendly, and attentive service at all times.</li><li>Monitor service quality and ensure compliance with restaurant standards and procedures</li><li>Handle customer requests, feedback, and complaints professionally and promptly.</li><li>Coordinate with the kitchen and other departments to ensure timely and accurate order delivery.</li><li>Ensure the restaurant, dining areas, and service stations are clean, organized, and properly prepared.</li><li>Assist with staff scheduling, shift allocation, and attendance monitoring.</li><li>Train and coach team members on customer service, restaurant procedures, and service standards.</li><li>Monitor staff appearance, grooming, and professional conduct.</li><li>Support opening and closing procedures and ensure operational checklists are completed.</li><li>Assist management in maintaining high standards of food safety, hygiene, and overall guest satisfaction.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience as a Restaurant Supervisor or in a similar supervisory role within a Lebanese restaurant is essential.</li><li>Strong knowledge of restaurant operations and front-of-house service.</li><li>Excellent customer service and interpersonal skills.</li><li>Excellent communication and team leadership abilities.</li><li>Ability to supervise and motivate a restaurant team in a fast-paced environment.</li><li>Strong problem-solving skills and ability to handle customer concerns professionally.</li><li>Professional appearance, attitude, and work ethic.</li><li>Ability to work flexible shifts, including evenings, weekends, and holidays when required.</li><li>Available to join ASAP.</li></ul>