Store manager Jobs in Saudi

Job Description:<br><br>We are looking for a Sales Representative to support sales operations by traveling between company branches as needed. The role includes distributing and transferring products between branches, ensuring product availability, and contributing to the achievement of sales targets.<br><br>Key Responsibilities:<br><br>Travel between company branches as required Distribute and transfer products between branches based on operational needs Support sales activities and provide excellent customer service Monitor product availability and report stock requirements Assist in organizing and merchandising products within branches Coordinate with branch managers and warehouse staff to ensure smooth operations Prepare regular reports on distribution activities and assigned tasks Comply with company policies and procedures and perform other duties as assigned

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <ul><li>Oversee the management and operation of <b>8 branches</b>.</li><li>Monitor operational performance and achieve targeted outcomes.</li><li>Manage branch managers and develop work teams.</li><li>Ensure the implementation of company policies and procedures.</li><li>Enhance operational efficiency and improve customer experience.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Requirements:</b></p><ul><li>Previous experience in managing multiple branches, preferably in the restaurant sector.</li><li>Strong leadership and management skills.</li><li>Ability to analyze performance and make informed decisions.</li><li>Proficient in using computer programs and operational systems.</li></ul><p><br></p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Reference code: JR130812 <p><strong>MAIN PURPOSE</strong></p><br><br><p>The Assistant Boutique Manager will manage the boutique team to:</p><br><br><p>· Assisting the boutique manager in all areas of daily, monthly and periodically business operations, learning activities and CRM activities.</p><br><br><p>· Ensure Operational and Audit guidelines are followed and implemented properly in the boutique.</p><br><br><p>· Achieve qualitative and quantitative sales targets and ensure a constant great quality of after sales service.</p><br><br><p>· Develop client relationship of the boutique and maintain a high level of client experience.</p><br><br><p>· Achieve Boutique KPIs defined by the Boutique Manager and Head of Sales.</p><br><br><p>· Be an ambassador of Vacheron Constantin in and outside the boutique.</p><br><br><p>· Report operationally to the Boutique Manager.</p><br><br><p><strong>KEY RESPONSIBILITIES</strong></p><br><br><p><strong>Store Operation Management</strong></p><br><br><p>· Strong and consistent involvement to ensure all compliance and guidelines are followed by the team.</p><br><br><p>· Manage product rotation, and ensure accurate stock take as per Richemont processes.</p><br><br><p>· Weekly follow up with the Boutique Manager of stock replenishments, active order requests and aftersales services cases.</p><br><br><p>· Ensuring maintenance of all boutique timepieces when necessary: changing of straps, polishing, servicing.</p><br><br><p>· Monitoring the After Sales Service: assist the team in handling the communication with the clients and ICS, helping in finding the solutions in proactive manner.</p><br><br><p><strong>Financial Control and Cash Registry</strong></p><br><br><p>· Compliance with procedures, legal, fiscal and customs regulations.</p><br><br><p>· Cash registry controls.</p><br><br><p>· Proactively suggest modifications to commission scheme, if need be, to ensure maximum retail staff retention.</p><br><br><p><strong>Sales</strong></p><br><br><p>· Meet and overachieve the VC boutique monthly targets in accordance with brand retail strategy.</p><br><br><p>· Achieve Boutique KPIs defined by the Boutique Manager, monthly.</p><br><br><p>· Build a anti-fragile strategy with Boutique Manager.</p><br><br><p><strong>Store Appearance Management</strong></p><br><br><p>· Ensure an excellent boutique experience and environment.</p><br><br><p>· Ensure high quality service from client welcoming, handling, and servicing.</p><br><br><p>· Assist the Boutique Manager in the implementation of visual merchandising concepts, CRM activities and more.</p><br><br><p>· Ensure optimal service to clients to exceed in client experience in and outside the boutique and to develop the client interest in Vacheron Constantin products through CRM follow up and aftersales qualitative service.</p><br><br><p><strong>Manage the Team</strong></p><br><br><p>· Ensure proactivity of all Sales Associates.</p><br><br><p>· Actively participate in the monitoring of the staff appearances and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc.).</p><br><br><p>· Assist actively the Boutique Manager in the team development.</p><br><br><p>· Integrate and ensure training on the field of any new team member.</p><br><br><p>· Assist the Boutique Manager in the coaching of the team individually- weekly.</p><br><br><p>· Distribute tasks within the retail team for a smooth boutique operation.</p><br><br><p>· Organize with the Boutique Manager schedules to ensure equality of staff in terms of working hours and opportunities.</p><br><br><p>· Conduct Role plays with the team on weekly basis and provide constructive feedback on daily basis to help tracking his or her performance in the Maison.</p><br><br><p><strong>Reporting</strong></p><br><br><p>· Involved in the reporting of sales (daily, monthly) in accordance with the Boutique Manager.</p><br><br><p>. Actively involved in the definition of the action plans.</p><br><br><p>· Submit the monthly action plan to the boutique Manager (confirmed sales, BTQ activations, micro events such as lunch/ dinners with the clients, proposals for BTQ improvements VM/client experience).</p><br><br><p><strong>Customer &amp; CRM Related Activities</strong></p><br><br><p>· Ensure Service Excellency within the boutique and team.</p><br><br><p>· Ensure relationship building with customers and leading by example.</p><br><br><p>· Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.</p><br><br><p>· Individually handle with care client complains.</p><br><br><p>· Medallia tracking and response – check daily the reports and share it in the team.</p><br><br><p><strong>PROFILE</strong></p><br><br><p><strong>Required experience:</strong></p><br><br><p>· Minimum of 5 years of related experience in Retail</p><br><br><p>· Previous experience in luxury preferred</p><br><br><p>· Strong background in developing and managing customer acquisition, engagement, and retention strategies</p><br><br><p>· Previous experience &amp; strong involvement in BTQ operations</p><br><br><p><strong>Skills / Abilities:</strong></p><br><br><p>· Autonomous and pro-active with a “get-it-done” results-driven attitude.</p><br><br><p>· Proactive decision making and assertive.</p><br><br><p>· Entrepreneurial-minded, mental agility, broad-scanner, critical thinker, with ability to innovate and drive change, can work independently to achieve your goals.</p><br><br><p>· Impeccable written and oral communication skills.</p><br><br><p>· Highly organized, proactive, resourceful, and motivated - with a positive and resilient attitude.</p><br><br><p>· Ability to travel internationally when required.</p><br><br><p>· Have an existing high VIC/VVIC client network in the GCC.</p><br><br><p>· Elegance, audacity, and excellence are part of your DNA.</p><br><br><p>· You have excellent knowledge of luxury retail market, including luxury fashion, watchmaking and jewellery brands, general knowledge, market trends, and latest news in town and in the world.</p><br><br><p>· Exceptional sales skills and expert in client relationship development</p><br><br><p>· You can handle multiple demands and prioritize without losing your attention to details.</p><br><br><p>· Proficiency in English &amp; Arabic.</p><br><br> <br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Location - Riyadh, with frequent travel to other cities<br>Role Purpose The Retail Manager is responsible for the overall performance, execution quality, and operational coordination of the retail store network, with direct reporting lines from store managers and store teams. The role focuses on driving sales performance through KPI tracking, operational discipline, strong field presence, and consistent execution, within a luxury fragrance retail environment. This is a hands-on, performance-driven role for someone passionate about retail, people, and fragrances, who thrives in a fast-paced, fast-growing organization.<br>Key Responsibilities Retail Performance & KPI Ownership Full ownership of retail performance across all reporting stores Track, analyze, and manage retail KPIs (sales, conversion, ATV, UPT, productivity, profitability) Drive achievement of sales and performance targets Ensure performance data is translated into clear actions and measurable improvements Conduct regular performance reviews with store managers Be strongly motivated by results and continuous improvement<br>Store Leadership & Reporting Line Management Act as the direct manager for store managers and store teams Ensure clear communication of objectives, priorities, and expectations Monitor store-level execution, discipline, and performance Address performance gaps in a factual, structured, and solution-oriented manner Support recruitment, onboarding, and performance management in coordination with HR<br>Store Operations & Network Coordination Coordinate and oversee the operations of existing stores Ensure stores are consistently ready for business Identify operational issues and implement practical solutions Ensure compliance with company procedures, mall rules, and brand standards Follow up on maintenance, repairs, and operational needs<br>Field Presence & Store Visits Maintain a strong field presence with regular store visits in Riyadh and other regions Evaluate stores on performance, execution, merchandising, and overall condition Provide clear, documented follow-up actions after each visit Go the extra mile to support stores when required<br>Merchandising & Luxury Execution Ensure merchandising execution reflects luxury positioning and brand standards Monitor displays, testers, POSM, and product presentation Ensure strong attention to detail in visual execution Coordinate with brand partners on launches and merchandising updates Ensure merchandising supports commercial performance<br>New Store Openings & Expansion Participate actively in new store openings Support operational preparation, staffing, and execution Ensure smooth opening and post-opening stabilization Contribute to network expansion initiatives<br>Profile & Mindset Strong passion for retail, people, luxury, and fragrances Performance-driven, data-driven, and factual Pro-active, nimble, and solution-oriented Detail-oriented with strong execution discipline Comfortable managing multiple stores and priorities Adaptable to a fast-paced, fast-growing retail environment Hands-on leader with strong field presence<br>Education, Experience & Background Bachelor’s degree in Business, Management, Marketing, Retail Management, or related field Equivalent professional experience in retail management will be considered Proven experience managing retail stores with direct reporting lines Multi-store retail management experience preferred Experience in luxury, premium, or fragrance retail is a strong advantage Strong understanding of retail KPIs and operational performance Willingness to travel frequently as part of the role<br>What We Offer A key leadership role in a rapidly growing retail network Direct impact on performance, execution, and expansion Exposure to luxury brands and fragrances Dynamic environment with strong growth opportunities

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>The job title: Area Manager</p><p><b>Company:</b> ابتكار الضيافة</p><p><b>Sector:</b> المطاعم والضيافة</p><p><br></p><p><b>General Objective of the Position:</b></p><p>The Area Manager will be responsible for the overall supervision of the operation and management of a group of restaurant branches of ابتكار الضيافة within a defined geographical area. Their primary role will be to lead branch managers to increase sales, optimize profits, ensure compliance with the highest quality standards in food, service, and cleanliness (QSC), and implement the corporate identity and operational policies of the company across all affiliated branches.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Operational Supervision</b></p><p><b>Financial Performance Management</b>.</p><p><b>Management of Competencies and Teams</b></p><p><b>Supply Chain and Quality</b></p><p><b>Local Marketing</b></p><p><b>Problem Solving and Crisis Management</b></p><p><b>Regular Reporting</b></p></div>

<div dir="rtl"><h3 >نبذة عن الوظيفة</h3> <p >تعلن شركة امداد الخبرات عن توفر وظيفة <strong >فني صحة عامة</strong> بدوام كامل في منطقة عسير. يهدف هذا الدور إلى ضمان الالتزام باللوائح والاشتراطات الصحية المعتمدة من خلال تنفيذ أعمال الرقابة والتفتيش الميداني على المنشآت المختلفة. نبحث عن مرشح يتمتع بخبرة تتراوح بين 0-1 سنة للانضمام إلى فريقنا.</p> <h3 >الهدف الرئيسي للدور</h3> <p >يتمثل الهدف الأساسي لوظيفة فني الصحة العامة في تنفيذ عمليات الرقابة والتفتيش الميداني، سواء كانت مجدولة أو غير مجدولة، على المنشآت. يشمل ذلك التحقق الدقيق من مدى التزام هذه المنشآت باللوائح والاشتراطات الصحية المعتمدة. كما يتضمن الدور المشاركة الفعالة في الحملات التفتيشية ورفع التقارير اللازمة حول التحديات والمخالفات المكتشفة وفقاً للإجراءات المحددة.</p> <h3 >المهام والمسؤوليات الأساسية</h3> <ul > <li >تنفيذ الزيارات الميدانية المجدولة وفقاً للخطة المعتمدة، سواء عبر النظام الإلكتروني أو بتوجيه من مدير الفرع.</li> <li >استكمال الزيارات الميدانية ورفع التقارير الدورية المتعلقة بها من خلال النظام الإلكتروني المخصص.</li> <li >التحقق من الالتزام التام باللوائح والاشتراطات المعتمدة من قبل الجهات التشريعية المختصة.</li> <li >تطبيق آليات وإجراءات العمل الموضحة في نموذج التشغيل الخاص بالشركة.</li> <li >تحديث بيانات المنشآت ورفع التحديات والمشكلات التي قد تظهر أثناء الزيارات الميدانية.</li> <li >رفع الحالات المخالفة إلى الوحدات المعنية، بما في ذلك حالات الإغلاق أو مصادرة المواد المخالفة، مع الالتزام بالإجراءات المعتمدة.</li> <li >المشاركة الفعالة في الحملات التفتيشية المجدولة وغير المجدولة.</li> </ul> <h3 >المتطلبات والمؤهلات</h3> <ul > <li >خبرة عملية تتراوح بين <strong >0-1 سنة</strong> في مجال ذي صلة.</li> <li >القدرة على العمل الميداني وتنفيذ الزيارات التفتيشية بفعالية.</li> <li >الالتزام باللوائح والإجراءات المعتمدة ودقة الملاحظة.</li> <li >مهارات جيدة في إعداد التقارير واستخدام الأنظمة الإلكترونية.</li> </ul> <h3 >بيئة العمل</h3> <p >تتطلب هذه الوظيفة العمل <strong >بدوام كامل</strong> في منطقة عسير، وتعتمد بشكل كبير على <strong >الزيارات الميدانية</strong> للمنشآت المختلفة. يتوقع من شاغل الوظيفة أن يكون قادراً على التنقل بانتظام ضمن المنطقة المحددة لتنفيذ المهام الموكلة إليه.</p> <h3 >معلومات إضافية</h3> <p >هذه فرصة للانضمام إلى فريق شركة امداد الخبرات في دور حيوي يدعم الصحة العامة والالتزام بالمعايير التنظيمية. الراتب لهذه الوظيفة <strong >غير معلن</strong> وسيتم تحديده بناءً على المؤهلات والخبرة خلال عملية التوظيف.</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description: We are looking for a Sales Representative to support sales operations by traveling between company branches as needed.<br> The role includes distributing and transferring products between branches, ensuring product availability, and contributing to the achievement of sales targets.<br> Key Responsibilities: Travel between company branches as required.<br> Distribute and transfer products between branches based on operational needs.<br> Support sales activities and provide excellent customer service.<br> Monitor product availability and report stock requirements.<br> Assist in organizing and merchandising products within branches.<br> Coordinate with branch managers and warehouse staff to ensure smooth operations.<br> Prepare regular reports on distribution activities and assigned tasks.<br> Comply with company policies and procedures and perform other duties as assigned.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

At Faithful Executive, we pride ourselves on connecting exceptional talent with outstanding opportunities across the Middle East. Our dedication to excellence and trust makes us a strategic partner for both clients and professionals.<br>We are currently recruiting a Regional Head of Sales for one of our leading clients in the insurance industry. This is a high-impact role based in Saudi Arabia, offering the chance to contribute to the growth of a well-established and ambitious company.<br>Position: Regional Head of Sales – Insurance Industry Location: Riyadh, Saudi Arabia<br>Key Responsibilities: Lead and manage sales operations across the Central and Eastern regions. Develop and implement regional sales strategies to meet and exceed revenue goals. Strengthen and expand partnerships with brokers, banks, and corporate clients. Supervise and guide a team of General Branch Managers, ensuring strong regional alignment. Provide market insights and performance analysis to executive leadership. Maintain strict compliance with industry regulations and internal policies.<br>Qualifications: 7–10 years of experience in insurance sales, with strong exposure to regional leadership. Proven track record managing brokers and banking channels. Expertise in general insurance lines (excluding medical). Bachelor’s degree in Business, Marketing, Insurance, or a related field. IFCE certification is mandatory. Fluent in Arabic; professional English is also required.<br>Personality & Skills: Strategic thinker with a hands-on and business-driven approach. Strong leadership, communication, and analytical capabilities. High adaptability with a focus on performance and continuous improvement. Comfortable working in a fast-paced and evolving business landscape. Proficient in CRM systems and Microsoft Excel.<br>Interested? Send your application to application@faithful-executive.com.<br>Join us in shaping the future of talent in the Middle East.#Regional Sales #Insurance Careers #KSAJobs #Faithful Executive #Sales Leadership #Talent MENA #Insurance Jobs Saudi

The primary role of the Account Manager & Visual Merchandiser is to manage key retail accounts in KSA, based in Jeddah, while ensuring best-in-class in-store execution for all Metaforce brands.<br>Account Management• Manage relationships with key retailers across Jeddah and wider KSA.• Conduct regular store visits to ensure availability, visibility, compliance, and accurateexecution of promotions.• Act as the primary contact for store managers and retail operations teams.• Review weekly sell-through data, identify opportunities, and implement corrective actions.• Support new launches, promotional initiatives, and replenishment cycles.• Communicate effectively with internal and external stakeholders.<br>Visual Merchandising• Implement and maintain brand-approved visual standards.• Ensure displays and fixtures are installed and maintained to premium levels.• Capture high-quality images and report store execution.• Train store staff on product features and merchandising expectations.<br>Business Planning & Market Intelligence• Gather insights from store visits and competitive reviews.• Support activation planning and visibility improvements.• Recommend enhancements for display, layout, or commercial performance.• Provide clear and structured reporting when required.<br>Management & Reporting• Submit weekly store-visit reports.• Track store-level and SKU-level sales performance. • Coordinate with marketing and operations to ensure timely execution.• Maintain clear communication across all departments.<br>Education Bachelor’s degree preferred, with 3–5 years’ experience in retail account management ormerchandising. KSA experience preferred. Arabic fluency preferred. <br>Skills Account Management, Merchandising, Communication, Reporting, Market Knowledge, MS Office.

The Head of Capacity will be responsible for planning, managing, and optimizing delivery capacity to ensure sufficient manpower and fleet resources to meet operational demand. The role will oversee capacity planning, driver/rider management, performance monitoring, and coordination with branches to maintain efficient and reliable delivery operations. Key Responsibilities Develop and manage capacity plans based on business volume, forecasts, and operational requirements. Ensure sufficient driver/rider capacity across branches and operational areas. Monitor daily capacity, utilization, productivity, attendance, and service performance. Identify capacity gaps and take timely actions to address shortages. Lead recruitment and onboarding plans for drivers/riders and other capacity-related positions. Manage and optimize driver/rider allocation according to business demand. Coordinate closely with Branch Managers, Operations, HR, and Recruitment teams. Analyze operational data and prepare regular capacity and performance reports. Develop market mapping and sourcing strategies to attract and retain qualified drivers/riders. Monitor market trends, competitor practices, and local labor market conditions. Establish and track KPIs related to capacity, utilization, productivity, and cost efficiency. Ensure compliance with company policies and Saudi labor and transportation regulations. Handle capacity-related escalations and provide practical solutions to operational challenges. Continuously improve capacity planning processes and reduce operational gaps and costs. Requirements5+ years of experience in capacity planning, fleet management, logistics, transportation, or delivery operations. Strong experience in the Saudi logistics/delivery market. Experience managing large driver/rider or fleet operations. Strong understanding of capacity planning, workforce planning, and operational forecasting. Strong analytical and problem-solving skills. Experience working with operational KPIs and data analysis. Strong communication and stakeholder-management skills. Proficiency in Excel and operational management systems. Good command of English; Arabic is preferred. Ability to work under pressure in a fast-paced operational environment. Strong leadership and team-management skills. Preferred Background Experience in last-mile delivery, courier, e-commerce, logistics, or transportation companies. Experience managing capacity across multiple branches or cities in KSA. Experience with large-scale driver/rider recruitment and workforce optimization. Knowledge of the Saudi transportation and delivery market. Experience in companies such as courier, express delivery, or e-commerce platforms.

The Merchandising Supervisor is responsible for overseeing merchandising operations across assigned outlets, ensuring product visibility, availability, and compliance with company standards. The role focuses on driving sales growth, managing merchandising teams, and maintaining strong relationships with customers, also managing the service providers. Key Responsibilities:-Team Management· Supervise, train, and motivate a team of merchandisers.· Build journey plans with continuous monitoring and updates· Monitor attendance, productivity, and performance KPIs.· Conduct field visits and provide on-the-job coaching.-In-Store Execution Ensure proper product placement according to planograms. Maintain shelf availability, correct pricing, and product rotation (FIFO). Monitor stock levels and coordinate replenishment with sales/logistics teams. Ensure compliance with merchandising standards and brand guidelines.-Sales & Performance Monitoring Track sales data and merchandising KPIs (e.g., shelf share, out-of-stock rate). Identify opportunities to increase product visibility and sales. Support promotional campaigns, displays, and product launches.-Retail Relationship Management Build strong relationships with store managers and retail partners. Negotiate display space and promotional placements. Resolve in-store issues related to merchandising or stock.-Reporting & Administration Prepare daily/weekly/monthly reports on merchandising activities. Use sales/merchandising software and handheld devices for reporting. Provide feedback to sales team and management on market trends and competitor activities. Share execution photos. Qualifications:Bachelor’s\Diploma degree in Business Administration, Marketing, or related field (preferred) Experience:3–5 years in FMCG merchandizing preferably in Frozen Food Experience in Saudi retail chains (e.g., Panda, Danube, Carrefour) also Discounters and other Key Retailer is a must

Role purpose The Head of Personal Training is responsible for leading, developing, and governing the Personal Training function across all clubs. The role ensures that Personal Training services are delivered consistently, professionally, and in line with company standards, revenue targets, member experience expectations, and fitness best practices. The position is responsible for driving PT revenue performance, improving trainer productivity, setting PT standards, supporting trainer development, monitoring PT quality, and providing technical and commercial guidance to clubs, Area Managers, Branch Managers, Fitness Managers, and Personal Trainers. KEY ACCOUNTABILITIES & ACTIVITIESPersonal Training Strategy & Performance Develops and implements the overall Personal Training strategy in alignment with the company’s fitness, commercial, and operational objectives. Leads the development of PT programs, service models, sales approaches, and performance frameworks across all clubs. Monitors Personal Training revenue performance against monthly and annual targets. Reviews PT sales, renewals, conversion rates, client retention, package utilization, and trainer productivity. Identifies underperforming clubs, areas, and trainers and recommends corrective actions. Supports the setting and distribution of PT targets based on branch potential, manpower, historical performance, and market conditions. Provides management with regular analysis on PT performance, risks, opportunities, and improvement plans. PT Standards, Quality & Service Delivery Establishes and maintains company-wide Personal Training standards, guidelines, and service expectations. Ensures consistent application of PT consultation processes, client assessments, session delivery standards, follow-up methods, and progress tracking. Reviews the quality of PT service delivery across clubs and recommends improvements where required. Ensures Personal Trainers deliver safe, professional, effective, and member-focused training sessions. Supports clubs in improving the PT customer journey from consultation to package renewal. Monitors member feedback and complaints related to Personal Training services and supports corrective action. Ensures that PT services reflect the company’s brand image, service standards, and customer experience expectations. Trainer Productivity & Development Monitors the productivity and performance of Personal Trainers across all clubs. Reviews trainer-level KPIs including sales achievement, delivered sessions, active clients, client renewals, utilization, attendance, and member feedback. Identifies capability gaps among trainers and coordinates development plans with relevant stakeholders. Supports the design and delivery of technical workshops, coaching sessions, PT sales training, and service improvement programs. Provides technical guidance to trainers on program design, client assessment, exercise execution, progression planning, and safe training practices. Supports succession planning by identifying high-performing trainers for future leadership or specialist roles. Recommends coaching, retraining, performance improvement plans, transfers, non-renewals, or other actions based on performance and business needs. PT Commercial Governance Supports the development and improvement of PT packages, pricing structures, sales campaigns, and promotional activities in coordination with Commercial, Finance, and Operations. Ensures Personal Training sales activities are conducted in line with approved pricing, policies, and company procedures. Reviews PT package utilization, expired sessions, frozen packages, unused sessions, and refund-related cases where required. Coordinates with relevant departments to ensure PT commission calculations are accurate and aligned with approved policies. Validates PT commission-related data where required, including sales achievement, session delivery, and eligibility criteria. Ensures that PT revenue is properly tracked, reported, and reconciled with system records. Operational Support & Cross-Functional Coordination Provides technical and functional support to Area Managers, Branch Managers, Fitness Managers, and club teams. Works closely with Operations to ensure PT standards are implemented consistently across all branches. Coordinates with HR on PT recruitment criteria, technical assessments, promotion recommendations, performance concerns, and manpower planning. Coordinates with Learning & Development on trainer training needs, certification requirements, and development programs. Coordinates with Finance and Commercial on PT target setting, commission validation, pricing, and business performance. Supports club opening preparations by ensuring PT manpower readiness, service standards, and operational requirements are in place. Participates in business reviews, performance meetings, and operational discussions related to PT performance. Reporting, Compliance & Continuous Improvement Prepares regular PT performance reports, dashboards, presentations, and analysis for management review. Maintains clear visibility over PT business trends, risks, service gaps, and improvement opportunities. Ensures PT activities comply with company policies, member service standards, health and safety requirements, and approved procedures. Reviews system data accuracy related to PT sales, sessions, trainer performance, and customer records. Recommends process improvements to enhance PT efficiency, service quality, revenue generation, and customer retention. Benchmarks PT practices against market standards and recommends improvements to keep the company competitive. REQUIREMENTS FOR ROLEExperience & qualifications Bachelor’s Degree in Sports Science, Physical Education, Exercise Science, Business Administration, Management, or any related field. Professional fitness certifications from recognized bodies such as NASM, ACE, ACSM, ISSA, REPs, or equivalent are preferred. Minimum 8–10 years of experience in fitness, personal training, gym operations, or similar service-based environments. Minimum 4–5 years of experience in a supervisory, managerial, or multi-site fitness role. Experience in Personal Training sales, revenue management, trainer development, and PT service quality is preferred. Experience in a multi-branch gym, fitness, wellness, sports, hospitality, retail, or customer-service-driven environment is preferred. Practical experience in developing PT programs, monitoring trainer performance, and improving PT business results. Strong understanding of fitness operations, PT commercial models, member experience, and trainer productivity. Experience in Saudi Arabia or GCC fitness markets is an advantage. Knowledge & skills Strong knowledge of Personal Training operations, fitness programming, client assessment, exercise technique, and progression planning. Strong understanding of PT sales performance, revenue targets, conversion, retention, and commission structures. Ability to analyze PT performance data and convert findings into clear actions and recommendations. Strong leadership, coaching, and people development skills. Strong communication and stakeholder management skills. Ability to work with Operations, HR, Finance, Commercial, and club management teams. Strong problem-solving and decision-making skills. Ability to manage multiple clubs, priorities, and performance challenges. Strong knowledge of health, safety, and fitness service standards. Good reporting, presentation, and Microsoft Office skills. Ability to lead change and implement standardized processes across multiple locations. Fluency in English is required; Arabic is an advantage.

Are you an entrepreneurial, high-execution operations leader who excels at building concepts from the ground up? We are seeking a dynamic Senior Operations Manager / Head of Operations to launch, build, and scale a brand-new coffee concept in the Kingdom of Saudi Arabia (KSA). This is a ground-floor opportunity where you will take complete ownership of the operational roadmap, moving the brand from its initial launch into a multi-store footprint across the region. As the first senior operations hire, you must possess deep unit-level mastery and the operational grit to manage everything from supply chain setup to day-to-day store floor execution without an existing corporate support layer.<br>???? Key Responsibilities:Concept Launch & Scaling: Take complete ownership of the operational roadmap, successfully launching the new coffee brand and leading its multi-store expansion across KSA. Unit-Level Mastery: Spend significant time on the frontlines during the initial launch phase, mastering all aspects of individual store workflows, service standards, and frontline training to build a flawless operational blueprint. End-to-End Supply Chain Setup: Establish and manage the entire supply chain network from scratch, including sourcing raw ingredients/beans, equipment procurement, vendor contract negotiations, and localized distribution logistics. P&L & Commercial Ownership: Manage operational budgets, optimize store-level labor and food costs, and maximize unit economics to ensure rapid, sustainable growth. Team Leadership: Recruit, onboard, and lead frontline store managers and baristas, embedding high performance standards into the workplace culture.<br>???? What We Are Looking For:Direct experience expanding a coffee or retail food concept at the unit level through its critical early growth phases. A clear track record of managing procurement, logistics, and retail operations independently without relying on heavily siloed corporate support departments.

Job Title: Area Sales Manager Reports to: Sales Manager / Commercial Director Business Unit: Commercial Function: Sales Grade: As per Company Structure Location: Riyadh, Kingdom of Saudi Arabia<br><br>Purpose of the Job:To lead and manage the sales operations within an assigned geographical area, ensuring achievement of volume, value, distribution, and collection targets. The Area Sales Manager is responsible for executing the company’s sales strategy, driving market execution excellence, managing branch performance, developing sales teams, and maintaining effective trade relationships to achieve profitable and sustainable growth.<br>Key Roles and Responsibilities:Sales and Commercial Execution Ensure the achievement of sales volume, value, and profit targets in line with the company’s objectives. Drive implementation of sales plans, trade promotions, and pricing strategies to maximize market share. Monitor product distribution, visibility, and merchandising standards across all routes and branches. Coordinate with the Trade Marketing and Supply Chain teams to ensure proper product availability and market execution.<br>Branch Operations and Team Management Lead, coach, and develop Branch Managers and Sales Supervisors to deliver business results. Oversee branch sales performance, ensuring operational discipline, route compliance, and adherence to company policies. Conduct regular performance reviews, route audits, and field visits to assess sales execution quality. Manage manpower planning, motivation, and performance appraisals for branch and field teams.<br>Financial and Collection Control Ensure adherence to credit and collection policies; monitor accounts receivable performance and overdue balances. Review daily sales, collections, and market returns to identify improvement areas and corrective actions. Drive operational efficiency by managing branch budgets and optimizing route productivity.<br>Market Development and Customer Relationship Management Build and maintain long-term business relationships with key customers and distributors. Identify and develop new business opportunities to expand market reach and customer base. Gather and share market intelligence on competitor activities, pricing, and trade dynamics.<br>Reporting and Compliance Provide accurate and timely sales reports, forecasts, and market feedback to the Sales Manager / Commercial Director. Ensure compliance with company SOPs, health & safety standards, and audit requirements.<br><br>Key Performance Indicators (KPIs):Sales Volume Achievement (%) Sales Value Achievement (%) Gross Profit / Net Profit Growth (%) Market Coverage and Distribution KPIsCollection and Overdue Performance Market Execution Score (Visibility, Merchandising, Pricing Compliance) Route Productivity (Calls per Day, Strike Rate, Avg. Drop Size) Employee Retention and Development Rate Customer Retention and Satisfaction Compliance with Audit and Reporting Standards<br><br>Requirements Experience:Minimum 6–8 years of experience in FMCG sales, including at least 3 years in a managerial or multi-branch leadership role. Proven experience in managing large sales teams and achieving commercial KPIs.<br><br>Knowledge:In-depth understanding of FMCG sales operations, distribution management, and trade execution. Knowledge of financial and credit control principles. Proficiency in MS Office and ERP systems (SAP preferred)<br>Qualifications:Bachelor’s degree in Business Administration, Marketing, or a related field. Advanced degree or professional training in Sales Management is an advantage. Fluency in English and Arabic (spoken and written).<br><br>Accountability Indicators:Achievement of volume, value, and profitability targets. Effective leadership and performance management of area teams. Accurate and timely reporting of business results. Compliance with company standards, credit policy, and market execution guidelines. Customer satisfaction and market growth.<br><br>Other Skills and Attributes:Strategic thinking with strong business acumen. Excellent leadership, communication, and negotiation skills. Analytical and problem-solving mindset. Ability to manage pressure, prioritize tasks, and meet deadlines. Strong sense of ownership, integrity, and accountability.<br><br>Direct Reports (if Any):Branch Managers Sales Supervisors

ROLE SUMMARYDrives the execution of sport-focused training programs, onboarding, and athlete development initiatives across stores. This includes store-wide training plans, store visits, and execution of in-store training courses to ensure consistent delivery and impact. Ensures seamless coordination of training logistics, content, and delivery while partnering with store teams, HR, and key stakeholders to maintain alignment and execution excellence. Support in building a strong culture of continuous learning, identifying performance gaps, and activating training solutions that elevate athlete performance, enhance consumer experience, and drive business results.<br>KEY RESPONSIBILITIESTraining Strategy & Execution: Develops and executes store-wide training plans, including store visits and in-store training delivery, aligned with seasonal sport priorities. Coordinates end-to-end training rollout across stores, offices, and distribution centers, ensuring smooth execution and follow-through. Content & Learning Experience: Adapts global content into locally relevant, sport-focused training while maintaining consistency in learning outcomes. Delivers engaging learning experiences that strengthen product knowledge, selling skills, and service standards. LMS & Reporting:Manages LMS, training data, and records, ensuring accurate tracking of completion and participation. Provides regular reporting on training coverage, effectiveness, and impact. Stakeholder Collaboration & Needs Analysis:Partners with Store Managers, Ops & Area Managers, and HR to identify training needs and close capability gaps. Ensures clear communication and alignment on training plans and expectations. Onboarding & Development:Supports On-boarding and continuous development through structured learning, coaching, and on-floor experience. Performance & Continuous Improvement:Tracks training effectiveness, gathers feedback, and applies insights to continuously improve learning impact and business performance.<br>QUALIFICATIONS AND REQUIREMENTSBachelor’s degree in human resources, Business Administration, Psychology, or related field.2–4 years of experience in HR, training coordination, or retail learning roles. Exposure to retail operations or front-line training is an advantage. Experience with LMS systems, training logistics, or facilitation preferred. Strong communication and presentation skills. Good planning and organizational skills. Ability to facilitate basic training sessions. Familiarity with LMS platforms and e-learning tools. Proficiency in MS Office (Power Point, Excel, Word). Ability to manage multiple tasks in a fast-paced environment. Basic understanding of learning cycles, TNA, and training evaluation.

We are seeking an experienced Regional Retail Sales Manager to lead the operations and commercial performance of retail stores across the assigned region. The role will be responsible for achieving sales targets, improving market share, ensuring excellent customer experience, and maintaining operational excellence across stores, warehouses, and regional facilities.<br>Key Responsibilities:Lead and manage retail operations across all stores within the assigned region. Develop regional sales plans, targets, and action plans, and monitor achievement against objectives. Ensure implementation of company policies, procedures, standards, and operational guidelines across the region. Supervise regional teams, area managers, store managers, and store employees from both sales and administrative perspectives. Monitor daily store performance and take corrective actions to achieve sales, service, and operational targets. Review stock availability, high-stock items, slow-moving products, and inventory requirements in coordination with Supply Chain Planning. Participate in seasonal planning, campaign preparation, and sales readiness activities. Recommend new store locations and coordinate with leasing and relevant departments on expansion opportunities. Evaluate store performance periodically and provide recommendations regarding underperforming or loss-making stores. Support workforce planning, hiring, replacement plans, interviews, and staffing requirements within the region. Coordinate training programs to improve sales performance, customer service, and team capability. Monitor and evaluate marketing and promotional campaigns within the region and provide recommendations. Analyze competitor activities and propose initiatives to increase market share. Ensure effective cost control, profitability improvement, and protection of company assets. Maintain strong representation of the brand across all stores, events, and external interactions. Ensure compliance with official documentation and regulatory requirements related to store operations.<br>Requirements:Bachelor’s degree in Marketing, Business Administration, or a related field. Minimum of 7 years of experience in retail sales or retail operations. Strong experience managing multiple stores, sales teams, and regional operations. Good understanding of sales planning, inventory coordination, customer service, and store performance management. Strong leadership, communication, problem-solving, and people management skills. Good knowledge of Microsoft Office applications. Proficiency in English is preferred.

Job Purpose:<br> Handle all activities related to Physical stock take & ensure the proper cut-off date for the stock count and provide accurate inventory count report. Prepare reports related to stock count and share it with the stakeholders to have more visibility and to spot the root cause of the stock loss in line with Panda’s objectives.<br>Key Accountabilities: -Interacting with Store Managers & District managers to support with data related to store’s inventory cutover activities. -Support all the departments in writing off SKUs or an entire store, as per the business need. -Prepare & update SIM schedule based on the communication. -Create product group of concern store/ departments that will undergo stock count and shared with concern stakeholders. -Prepare the following reports / data and shared with concern & make sure that All the transactions (Sales, DSD, RTV, DC charges) are flown to system before stock count initiation. -DSD/RTV, Transfer IN/OUT report prior to the stock take of the scheduled store. -GIT and Open transactions before physical stock take. -Bulk Sales issues -Holding the sales of physical inventory store, till final posting. -Pending invoices – communicate to concern and resolve it -Generate pre-posting variance report and select high variance SKUs for re-verifications -Do the needed correction and post the count data in SIM -Captured the required data to update BI. -Prepare top 30 SKUs of location after each store stock count. -Prepare the full reconciliation of the counted store for 2nd adjustments. -Prepare and share the report for Fresh Food Inventory / Supplies & Packaging count it and share with stakeholders. -Advice & follow up with stores in all issues related to wrong adjustments to be fixed. -Make sure all the stores have posted stock take results on SIM/RMS as per the monthly plan. -Analyze the final stock take result to identify any kind of discrepancies, Wrong count, repeated patterns, high value variances/adjustments<br><br>Qualification:<br>Bachelor's degree in business administration, accountancy, finance, or any other related field.<br>Experience : Minimum 2 years of experience in Operational Financial activities .<br><br>Key Competencies: -Financial and analytical skills -English & preferably Arabic proficiency -Microsoft Office (Excel Advanced Level)

ملخص الوظيفةيتولى مدير منطقة الصيدليات الإشراف على أداء الفروع التابعة للمنطقة، ومتابعة فرق العمل والصيادلة، وتحقيق الأهداف البيعية والتشغيلية، بالإضافة إلى تحليل نتائج الفروع والعمل على تطوير الأداء وتحسين تجربة العملاء.المسؤولياتالإشراف على التشغيل اليومي لفروع الصيدليات التابعة للمنطقة.متابعة أداء مديري الفروع والفرق العاملة بالصيدليات.وضع ومتابعة خطط تحقيق المبيعات والمستهدفات الشهرية.تحليل مؤشرات الأداء والمبيعات واتخاذ الإجراءات التصحيحية.متابعة المخزون والأصناف وحركة المنتجات بين الفروع.التأكد من الالتزام بالسياسات والإجراءات ومعايير الجودة.متابعة مستوى خدمة العملاء والعمل على تحسين تجربة المريض.متابعة احتياجات الفروع من الموظفين والتنسيق مع إدارة الموارد البشرية.إجراء الزيارات الدورية للفروع وتقييم مستوى الأداء.إعداد التقارير الدورية للإدارة العليا عن أداء المنطقة.العمل على تطوير أداء الفروع وزيادة المبيعات والربحية.المؤهلاتبكالوريوس صيدلة – شرط أساسي.خبرة سابقة في إدارة الصيدليات أو إدارة مناطق متعددة الفروع.خبرة قوية في إدارة فرق العمل وتحقيق المستهدفات.مهارات ممتازة في تحليل المبيعات ومؤشرات الأداء KPIs.معرفة جيدة بإدارة المخزون والعمليات التشغيلية للصيدليات.مهارات قيادية وتواصل ممتازة.القدرة على اتخاذ القرارات وحل المشكلات.إجادة استخدام برامج Microsoft Office وأنظمة إدارة الصيدليات.إجادة اللغة الإنجليزية.القدرة على التنقل بين فروع المنطقة................................................................................................................................................... Job Summary<br>The Pharmacy Area Manager oversees the performance of the area's branches, monitors staff and pharmacists, and ensures the achievement of sales and operational targets. This includes analyzing branch results and working to improve performance and enhance the customer experience.<br>Responsibilities<br>Supervise the daily operations of the area's pharmacy branches.<br>Monitor the performance of branch managers and pharmacy teams.<br>Develop and monitor sales plans and monthly targets.<br>Analyze performance indicators and sales figures and implement corrective actions.<br>Monitor inventory, product stock, and product movement between branches.<br>Ensure compliance with policies, procedures, and quality standards.<br>Monitor customer service levels and work to improve the patient experience.<br>Assess branch staffing needs and coordinate with Human Resources.<br>Conduct regular branch visits and evaluate performance.<br>Prepare periodic reports for senior management on area performance.<br>Work to improve branch performance, increase sales, and boost profitability.<br>Qualifications<br>Bachelor of Pharmacy – Essential.<br>Previous experience in pharmacy management or managing multi-branch areas.<br>Strong experience in managing teams and achieving targets. Excellent sales analysis and KPI (Key Performance Indicator) skills.<br>Sound knowledge of inventory management and pharmacy operations.<br>Excellent leadership and communication skills.<br>Decision-making and problem-solving abilities.<br>Proficiency in Microsoft Office applications and pharmacy management systems.<br>Fluency in English.<br>Ability to travel between branches within the region.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Objective</b></p><p>Oversight of the operational performance of branches, ensuring the achievement of sales targets, enhancing operational efficiency, and improving customer experience, while monitoring employee performance and adherence to established policies and procedures.</p><p><b>Responsibilities</b></p><ul><li>Supervision of daily operational workflows in all branches and ensuring compliance with operational policies and procedures.</li><li>Monitoring the achievement of sales targets and preparing necessary plans to increase revenues and improve performance.</li><li>Analyzing sales reports and performance metrics, proposing solutions and corrective actions.</li><li>Conducting regular field visits to branches to ensure quality of operations and service levels.</li><li>Monitoring the performance of branch managers and employees, providing guidance, training, and ongoing evaluation.</li><li>Ensuring branch readiness in terms of product availability and necessary supplies.</li><li>Monitoring inventory and reducing waste and loss in coordination with relevant management.</li><li>Addressing customer complaints and working to improve their satisfaction levels.</li><li>Coordinating with various departments to ensure operational efficiency.</li><li>Preparing and enhancing regular reports related to sales, operational performance, challenges, and recommendations.</li><li>Monitoring the execution of marketing campaigns and promotional activities within branches.</li><li>Ensuring compliance with quality standards, food safety, and occupational health and safety regulations.</li></ul><p><b>Required Qualifications</b></p><ul><li>Bachelor's degree in Business Management, Marketing, or any relevant field, with a preference for candidates with appropriate certifications and relevant work experience.</li><li>Experience of no less than <b>3 years</b> in branch management or sales management, preferably in the hospitality or restaurant sector.</li></ul><p><b>Authorities</b></p><ul><li>Distributing tasks and monitoring their execution within branches.</li><li>Evaluating employee performance and enhancing related recommendations for development or administrative procedures.</li><li>Proposing operational and sales strategies to improve performance.</li><li>Implementing daily operational procedures within the limits of granted authorities.</li></ul><p><b>Key Performance Indicators (KPIs)</b></p><ul><li>Sales target achievement rate.</li><li>Sales growth compared to previous periods.</li><li>Average sales value per branch.</li><li>Customer satisfaction level.</li><li>Compliance with operational and quality standards.</li><li>Waste and loss ratio.</li><li>Results of branch evaluations and field visits.</li><li>Employee compliance with procedures and policies.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills</b></p><ul><li>Leadership and team management.</li><li>Planning, organization, and time management.</li><li>Data analysis and report preparation.</li><li>Sales skills and achieving targets.</li><li>Customer service and problem-solving.</li><li>Communication and negotiation skills.</li><li>Proficiency in using Point of Sale (POS) systems and <b>Microsoft Office</b>, especially <b>Excel</b>.</li></ul><p><br></p></div>

Lenskart is one of the world's fastest-growing eyewear brands 2,500+ stores and counting across India and a fast-expanding international footprint. Behind every store, every shelf, and every campaign sits a single question: what do we put in front of the customer, and why? That's the question this role owns.<br>About the role Lead multi-store retail operations across KSA, driving sales, profitability, customer experience, operational excellence, and team productivity, while ensuring compliance with KSA regulations.<br>Key Responsibilities:<br> Own sales, revenue, profitability, and key retail KPIs across stores. Lead and develop Area/Store Managers and frontline teams. Ensure consistent store operations, SOPs, VM, and customer service standards. Drive optical excellence, including eye-testing quality and customer experience. Manage manpower, rosters, productivity, attrition, and performance. Control inventory, shrinkage, stock availability, and operational costs. Monitor customer KPIs, complaints, and service quality. Support new store openings, expansion, and location development. Ensure KSA regulatory, Saudization, and licensing compliance. Use retail data and analytics to identify gaps and drive corrective actions.<br>Ideal Profile: 7–10+ years in retail operations; optical/eyewear experience is preferred. Strong multi-store/multi-city KSA experience. Proven track record in sales and team leadership. Strong commercial and analytical skills. Proficiency in Arabic & English is preferred. Bachelor's degree in Business/Retail Management or a related field.