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About the Role<br>Cargosrate is a B2B digital freight platform connecting enterprises with airlines, ocean carriers, freight forwarders, and international logistics partners.<br>We are looking for a Senior Integration Engineer to join our team in Riyadh, Saudi Arabia, on a full-time, on-site basis, with ownership of the integrations that connect Cargosrate with global logistics networks and enterprise systems.<br>This is a hands-on engineering role with end-to-end ownership, from technical discovery and API assessment to sandbox testing, certification, production go-live, and operational reliability.<br>What You Will Own<br>Integrate Cargosrate with airlines and air cargo systems for rates, schedules, bookings, tracking, and shipment data. Build integrations with shipping lines, ocean carriers, and their digital platforms. Connect with freight forwarders, overseas agents, and logistics service providers. Integrate Cargosrate with enterprise customers running SAP, Oracle ERP, and other enterprise systems. Design and operate integrations using REST APIs, SOAP, Webhooks, OAuth 2.0, JSON/XML, messaging, and queues. Own the full integration lifecycle: Technical Discovery → Mapping → Sandbox Testing → Certification → Production Go-Live. Build production-grade reliability through monitoring, logging, retries, idempotency, error handling, alerting, and RCA. Diagnose and resolve complex production issues across multiple external systems and partners.<br>Requirements<br>7+ years of hands-on experience in Integration Engineering, Middleware, Backend Systems, or API Engineering. Strong experience building and operating enterprise-grade APIs and system integrations. Proven experience integrating with SAP and/or Oracle. Strong understanding of asynchronous integrations, distributed systems, authentication, security, and production reliability. Ability to independently own complex integrations from technical assessment through production go-live.<br>Preferred Experience<br>Experience in logistics, airlines, air cargo, shipping, freight tech, supply chain platforms, or B2B marketplaces is highly preferred.<br>We are looking for an engineer who has built integrations that support real business operations at production scale not just APIs that work in a test environment.

Fitout Project Manager Work Location: Saudi Arabia<br>Are you a proactive and technically skilled professional with strong site execution and coordination experience?<br>Who We Are? ALEC Holdings PJSC, part of the Investment Corporation of Dubai (ICD), is a leading GCC construction group with over two decades of success delivering some of the region’s most complex and high-profile projects. As a proudly publicly listed company, ALEC continues to raise the bar for quality, innovation, and excellence in construction, driving iconic developments that shape skylines across the Middle East.<br>ALEC FITOUT is the specialist interiors division of ALEC, focusing on high-end fit-out and refurbishment projects for 5-star hotels, luxury retail, commercial, and cultural destinations. We manage the complete process, from engineering and procurement to site execution and finishing, with precision and integrity.<br>We are currently seeking a highly motivated and experienced Project Manager to join our team in the KSA.<br>Position Overview:To manage a project, coordinate the execution and delivery of the requested works from the client. Ensuring the highest quality product is delivered within budget, managing resources and materials efficiently.<br>Responsibilities:Will be responsible for (but not limited to):Review of contract documentation, project schedules, bills of quantity, construction and design information to produce and implement a project plan original. Direct and motivate staff to successfully achieve the project plan. Ensure that the construction documentation is timeously available, sufficiently detailed and coordinated to enable the works to be carried out. Administrate the co-ordination with contractor, subcontractors and consultants. Attend, coordinate and record regular consultant, contractor, and subcontractor meetings and give instructions to project team based on these meetings. Oversee the co-ordination of all Local Authorities submission, approvals, inspections etc. to ensure fully commissioned and functional building handover. Oversee and guide the project team to ensure that efficient engineering, production and scheduling of the project.<br>Technical:Material submittals for all materials, equipment and systems and obtaining consultant/client approval for the same. Preparation, co-ordination and submission for approval purposes all shop drawings, design calculations and technical submittals. Sourcing, ordering (through Procurement) and logistics of all materials and equipment as per approved material submittals and shop drawings, for the installations works to be completed. Site management and coordination of all Fitout activities as per project working schedules. Conducting all equipment material inspections with the consultant representative. Preparation and submission of all materials, equipment and systems installation method statements. Preparation and submission of all installation inspection requests and getting consultant approval for the same. Conducting all equipment and systems testing and commissioning activities in coordination with suppliers and consultant representatives. Design co-ordination with Main contractors, subcontractors, Interior designers, Architects and Consultants.<br>What we are looking for:Bachelor in Civil Engineering or Construction Management. Minimum 15 years in a construction environment, including significant time in Hospitality, Retail and Office Fit Out area. Excellent luxurious Fit-Out experience. Experience of working in the Middle East Construction market. Excellent communication skills and expert knowledge of construction methods. Excellent Management skills. Strong analytical and problem-solving skills. Good computer skills, proficient with MS office applications.<br>What We Offer The chance to contribute to some of KSA most iconic projects. A collaborative, supportive environment that values innovation and excellence. Opportunities for professional growth and career progression.<br>Ready to elevate your career? If you’re inspired by what you’ve read and believe you’re the right fit, we’d love to hear from you. Join ALEC Holdings and play a pivotal role in shaping a high-performing team that drives our success.<br>Apply today and be part of something excellent!

<p><b>Job Summary</b></p><p><br></p><p>&nbsp;The Pharmacovigilance Specialist supports the Affiliate Safety Representative and Regional Pharmacovigilance Lead in coordinating and executing affiliate pharmacovigilance activities in Saudi Arabia. The role helps ensure that AbbVie meets its legal, regulatory, quality and ethical responsibilities for patient safety and maintains an effective local pharmacovigilance system. The role serves as Back-up Affiliate Safety Representative and Saudi Arabia National Qualified Person for Pharmacovigilance Deputy. The incumbent maintains continuous readiness to act for the National QPPV and assumes delegated or back-up responsibilities when required. The role has sufficient access, authority and escalation channels to influence the performance of the pharmacovigilance quality system, support compliance with Saudi Good Pharmacovigilance Practice requirements and act as a pharmacovigilance contact for the Saudi health authority and AbbVie Global Patient Safety.</p><h3>Primary Accountabilities</h3><h4>National QPPV Deputy and Regulatory Accountability</h4><p>Maintain the knowledge, training, access and availability required to fulfil the National QPPV Deputy role in accordance with Saudi regulations, AbbVie procedures and the approved country attestation or delegation documentation. Act for the National QPPV when formally delegated or when back-up coverage is activated, and support the National QPPV in maintaining oversight of the local pharmacovigilance system at all other times. Serve, as required, as a single local pharmacovigilance contact point for the Saudi health authority on a 24-hour basis and as a contact point for pharmacovigilance inspections. Remain permanently and continuously reachable in line with applicable local requirements, approved back-up arrangements and the affiliate business continuity plan. Maintain sufficient authority to influence the pharmacovigilance quality system and to promote, maintain and improve compliance with applicable legal and regulatory requirements. Ensure that delegated National QPPV activities, back-up arrangements and access to relevant medical expertise are clearly documented and kept current. Provide full and prompt responses to health authority requests for information required to evaluate the benefit-risk profile of a medicinal product. Provide input into regulatory actions arising from emerging safety concerns, including urgent safety restrictions and communications to healthcare professionals or patients, as applicable.</p><h4>Oversight of the Pharmacovigilance System</h4><p>Support oversight of the performance and functioning of the local pharmacovigilance system, including its quality system, procedures, contractual arrangements, databases, compliance data, audit outcomes and training requirements. Maintain access to the Pharmacovigilance System Master File and relevant national pharmacovigilance system files, and support confirmation that information relating to Saudi Arabia is accurate, complete and current. Review local pharmacovigilance activity metrics and compliance indicators. Identify risks, escalate issues promptly and track agreed actions to completion. Maintain awareness of the validation status and significant changes to relevant safety databases, including failures identified during validation and the corrective actions taken, where applicable. Collaborate with Regional Pharmacovigilance teams to provide the metrics, records and supporting information needed by the Affiliate Safety Representative and National QPPV to demonstrate system oversight. Monitor the effectiveness of local interfaces with Medical Affairs, Regulatory Affairs, Clinical, Quality, Commercial, Customer Service and other functions that may receive or generate safety information.</p><h4>Quality Management System and Procedures</h4><p>Develop, implement and maintain local pharmacovigilance procedures in line with AbbVie corporate procedures, Saudi regulatory requirements and the local operating model. Ensure that local procedures adequately address back-up and delegation, training, local individual case safety reports, medical assessment support, seriousness and causality assessment, local literature screening, national pharmacovigilance system files, risk minimization measures, signal management, safety variations and periodic or aggregate reporting, as applicable. Manage non-conformities and planned departures from corporate or local pharmacovigilance procedures through the applicable global issue and exception management process. Support the development, implementation and timely completion of corrective and preventive actions. Maintain controlled records that demonstrate compliance with local requirements and AbbVie procedures.</p><h4>Adverse Events and Safety Reporting</h4><p>Support processes for the intake, processing, translation, follow-up, medical assessment support and reconciliation of adverse events and other safety information from spontaneous reports, solicited programs, clinical studies, product complaints and other reportable sources. Partner with Regional Pharmacovigilance teams to ensure timely submission of clinical and post-marketing individual case safety reports to the Saudi health authority, ethics committees and investigators, as required. Support the production, review and submission of periodic and aggregate safety reports, including periodic safety update reports, periodic benefit-risk evaluation reports and development safety update reports, as applicable. Help ensure that pharmacovigilance data submitted to health authorities are correct, complete, traceable and submitted within applicable timelines. Support reconciliation of safety data with product complaints, medical information, organized data collection programs and other identified sources.</p><h4>Safety Data Sources and Business Partnerships</h4><p>Act as a safety advisor to affiliate cross-functional teams when establishing or managing activities in which safety information may be identified or handled. Ensure that all local sources of adverse events and other safety information are identified and that mechanisms are in place for their collection, transfer and reconciliation with Global Patient Safety. Partner with Regional Pharmacovigilance teams to develop, review and maintain Safety Data Exchange Agreements and other pharmacovigilance agreements in line with AbbVie procedures and Saudi requirements. Maintain the local inventory of pharmacovigilance agreements in the designated system and monitor compliance with contractual safety obligations. Coordinate and document pharmacovigilance training for partners, service providers and other contracted parties according to the relevant agreement and local requirements.</p><p><strong>Desired Candidate Profile</strong></p><h3>Qualifications and Experience</h3><ul><li>Bachelor's degree in pharmacy or medicine is required.</li><li>Meets all current Saudi health authority eligibility, professional registration, location, notification and training requirements applicable to the National QPPV Deputy designation at the time of appointment.</li><li>At least two years of experience in the pharmaceutical industry in a pharmacovigilance role is required.</li><li>Documented theoretical and practical knowledge of pharmacovigilance activities and the operation of a pharmacovigilance system.</li><li>Demonstrated experience with adverse event and individual case safety report processes, periodic or aggregate reporting, risk management, pharmacovigilance quality systems, training, audits or inspections and regulatory compliance.</li><li>Sound knowledge of Saudi pharmacovigilance legislation, Saudi Good Pharmacovigilance Practice requirements and applicable regional or global pharmacovigilance standards.</li><li>Documented training sufficient to oversee and support maintenance of an effective local pharmacovigilance system.</li><li>Any additional training mandated by the Saudi health authority must be completed and maintained.</li><li>Ability to understand product safety profiles, emerging safety concerns, benefit-risk information and the scientific basis of risk management decisions.</li><li>Fluency in written and spoken English is essential for communication with Global Patient Safety, regional teams and global functions.</li><li>Fluency in written and spoken Arabic is required for communication within the affiliate and with the Saudi health authority.</li><li>Excellent written and verbal communication and presentation skills.</li><li>Strong planning, organization and prioritization skills, with the ability to manage multiple time-sensitive regulatory obligations.</li><li>Sound judgment, attention to detail and a demonstrated sense of urgency in managing safety and compliance matters.</li><li>Strong scientific acumen and the ability to understand and apply scientific and regulatory concepts.</li></ul>

Our client is proud to design and build projects and careers. This requires teams that are as unique as the projects they execute. They are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so that their employees and stakeholders can benefit from the creative solutions derived as a result of embracing differences.<br>Position: QA/QC Lead<br>Responsibilities<br>Lead and manage all Quality Assurance and Quality Control activities for a biotechnology-based protein production facility, ensuring compliance with project specifications, quality plans, applicable codes, standards, and regulatory requirements. Establish, implement, and maintain quality management systems, inspection and test plans (ITPs), audit programs, and quality surveillance processes throughout engineering, procurement, construction, commissioning, and startup phases. Coordinate with project management, engineering, construction, contractors, equipment vendors, and client representatives to resolve quality issues, close non-conformances, and ensure successful project delivery and operational readiness. Support the delivery of a food-grade manufacturing facility by promoting quality excellence, traceability, documentation control, cleanliness standards, and compliance with applicable food, biotechnology, and regulated manufacturing requirements.<br>Qualifications<br>Bachelor's degree in Engineering or a related technical discipline, with a minimum of 10 years of experience in QA/QC roles on industrial capital projects. Experience on ATLS projects; experience within food, pharmaceutical, biotechnology, fermentation, or other regulated manufacturing environments is highly preferred. Proven experience working on projects in Saudi Arabia, with strong knowledge of international quality standards, quality management systems, and project quality requirements. Experience supporting the delivery of food, pharmaceutical, biotech, or GMP-regulated facilities, including quality oversight during construction, commissioning, qualification, and readiness activities.<br>We appreciate the interest of all applicants. However, only those who meet the specified criteria will be contacted.<br>Thank you.

<p>Decima International is a professional services company, providing project management and controls services to clients in the United States and the Middle East. Our mission is to become the premier professional services provider across all industry sectors we are engaged in. To accomplish this, Decima International s founders established a simple yet powerful formula: Approach each client engagement as a partnership , create an environment that attracts the most talented professionals and allows them to flourish, and regulate growth to maintain excellence in our service standards. We are seeking an experienced Procurement &amp; Contracts Lead to lead the procurement and contracts function on large-scale data center, mission-critical, and infrastructure programs in KSA. The role sits within Decima s Project Management Consultancy (PMC) teams, acting as the Owner s onsite representative and leading the full procurement and contract lifecycle for EPC contractors and major project packages on the Client s behalf. The successful candidate will support procurement and contracting strategy, lead tendering and award activities, manage post-award contract administration, variations, claims, payments, and close-out, and protect the Client s commercial and contractual position throughout project delivery.</p><p>RESPONSIBILITIES</p><ul><li>Support the Client in developing procurement and contracting strategies and lead their implementation across project packages.</li><li>Develop procurement package plans, tender schedules, bidder lists, and procurement governance processes.</li><li>Lead contractor and supplier prequalification, capability assessments, RFQs, RFPs, and tendering activities.</li><li>Prepare and coordinate scopes of work, pricing schedules, contract exhibits, clarification logs, and tender addenda.</li><li>Lead technical and commercial bid evaluations, including review of bidder qualifications, assumptions, exclusions, pricing, schedules, delivery methodology, and contractual deviations.</li><li>Prepare bid comparison sheets, evaluation reports, negotiation strategies, and award recommendations for Client approval.</li><li>Lead tender clarification meetings, bidder interviews, commercial alignment discussions, and negotiations.</li><li>Coordinate with cost teams to benchmark pricing and validate project budgets.</li><li>Lead post-award administration of EPC and major project contracts.</li><li>Review and interpret contractual terms, scope provisions, payment mechanisms, warranties, liabilities, indemnities, and termination provisions.</li><li>Refer matters requiring formal legal interpretation to the Client s legal function.</li><li>Own and maintain contract registers for notices, bonds, guarantees, insurance, payments, variations, claims, and contractual key dates.</li><li>Ensure contractual notices and responses are issued accurately and within required timeframes.</li><li>Lead variation, change order, and change-control processes.</li><li>Review contractor claims, including extension-of-time and cost claims, and prepare recommended Owner positions.</li><li>Support assessment and certification of interim payments, milestone payments, retention, provisional sums, and final accounts.</li><li>Monitor contractor contractual performance and compliance.</li><li>Support dispute avoidance and development of contractual and commercial positions.</li><li>Own OFCI / CFCI and long-lead equipment tracking, including responsibility splits between the Client and contractor.</li><li>Chair periodic long-lead equipment and procurement coordination meetings.</li><li>Identify and escalate delivery or procurement risks that could affect the project program.</li><li>Lead contract and commercial close-out, including final account settlement, warranties, securities, outstanding claims, and completion documentation.</li><li>Maintain warranty and defects registers throughout the applicable defects liability period.</li><li>Identify procurement, contractual, commercial, technical, and schedule risks and ensure appropriate mitigation actions are assigned and tracked.</li><li>Prepare procurement and contracts dashboards, claims reports, variation reports, risk reports, and executive updates for the Client s PMO.</li><li>Provide guidance to project teams on tender governance, contract interpretation, change management, claims avoidance, and commercial risk.</li><li>Lead and develop the procurement and contracts team, including contract administrators, procurement engineers, and tendering support staff.</li><li>Manage team resourcing, package allocation, quality review, and technical development.</li><li>Coordinate closely with project management, engineering, cost, planning, commercial, commissioning, document control, and Client teams.</li><li>Escalate matters outside the PMC s delegated authority to the Project / Site Director for referral to the Client.</li><li>Maintain confidentiality of contractual, commercial, pricing, and tender information and ensure integrity of the procurement process.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Engineering, Construction Management, Law, or a related discipline.</li><li>12 15 years of procurement and contracts experience** on major construction or infrastructure projects.</li><li>Minimum **5 years of experience leading a procurement, contracts, or commercial function**.</li><li>Strong experience managing the full procurement lifecycle from strategy and tendering through award, administration, and close-out.</li><li>Strong contractor prequalification and tender management experience.</li><li>Extensive experience with technical and commercial bid evaluation.</li><li>Strong knowledge of EPC contract administration under FIDIC or equivalent contract forms.</li><li>Experience administering EPC lump-sum contracts.</li><li>Strong contract interpretation skills, including risk allocation, liabilities, indemnities, warranties, and termination provisions.</li><li>Strong commercial management and change-control experience.</li><li>Experience managing variations, change orders, claims, and extension-of-time assessments.</li><li>Experience supporting payment certification against contractual payment mechanisms.</li><li>Strong final account management and contract close-out experience.</li><li>Experience managing contractors and suppliers.</li><li>Experience administering bonds, guarantees, insurance, and contractual securities.</li><li>Strong procurement and contractual risk-management capabilities.</li><li>Experience managing long-lead equipment and OFCI / CFCI arrangements.</li><li>Experience preparing procurement and contracts reports for executive and Client audiences.</li><li>Proven team leadership experience, including resourcing, package allocation, and review of team output.</li><li>Advanced proficiency in Microsoft Excel and strong skills in Word, PowerPoint, and Outlook.</li><li>Experience with SAP, Oracle, or equivalent ERP / procurement / contract management systems.</li><li>Fluent written and spoken English, with the ability to prepare, communicate, and defend contractual positions clearly.</li><li>Experience on data center or mission-critical projects.</li><li>Experience on at least two data center or comparable projects with individual project values exceeding **USD 500 million**.</li><li>Strong PMC or Owner s Representative experience.</li><li>Experience working with major hyperscale, government-linked, or PIF-affiliated clients.</li><li>Strong knowledge of the KSA procurement market, including regional contractors, vendors, local content requirements, and procurement regulations.</li><li>Professional accreditation such as **CIPS, MRICS / RICS, PMP, AACE, CIArb**, or equivalent.</li><li>Master s degree in a relevant discipline.</li><li>Arabic language capability.</li><li>Experience with both single-EPC and multi-package project delivery models.</li><li>Experience managing OFCI / CFCI arrangements where the Owner directly procured major equipment.</li><li>Exposure to dispute resolution processes, including DAB / DAAB, adjudication, or arbitration support.</li><li>Strong working knowledge of ERP, procurement, and contract management platforms.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Customer Service Senior Representative </p><br><p><b>About The Cigna Group </b></p><br>Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.<p><i>Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.</i></p><br><p><i>If</i><i><span> you require reasonable accommodation in completing the online application process, please email: <span><span>SeeYourselfEMEA@cigna.com</span></span> for support. Do not email <span><span>SeeYourselfEMEA@cigna.com</span></span> for an update on your application or to provide your resume as you will not receive a response.</span></i></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3>About the Role</h3><p>Alinma is seeking a <strong>Junior Retail Sales Representative</strong> for a full-time position in the Eastern Region of Saudi Arabia. This role is responsible for achieving and exceeding sales targets by delivering exceptional customer service and effectively promoting products.</p><h3>Key Responsibilities</h3><ul><li>Achieve daily, weekly, and monthly sales targets.</li><li>Build and maintain positive customer relationships.</li><li>Stay updated on product knowledge to effectively assist customers.</li><li>Resolve customer complaints promptly to ensure satisfaction.</li><li>Adhere to company policies, ethical standards, and relevant regulations.</li><li>Provide timely follow-up with potential and existing customers.</li><li>Gather and report customer feedback to support product and service improvements.</li></ul><h3>Required Knowledge and Skills</h3><p>Candidates for this position should possess foundational knowledge in the following areas:</p><ul><li>Market Trends and Customer Behavior</li><li>Competitor Analysis</li><li>Sales Metrics and Key Performance Indicators (KPIs)</li><li>Branding and Marketing Strategies</li><li>Retail Operations and Merchandising Principles</li><li>Loss Prevention Techniques</li><li>E-commerce Trends</li><li>Compliance and Regulatory Standards</li></ul><h3>Qualifications and Experience</h3><ul><li>0-1 year of relevant experience in retail sales.</li><li>Demonstrated ability to provide exceptional customer service.</li><li>Strong communication and interpersonal skills.</li></ul><h3>Work Type</h3><p>This is a <strong>full-time</strong> position based in the Eastern Region of Saudi Arabia.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>We are seeking a Sales Representative specializing in B2B solutions in Riyadh to engage businesses for automated invoicing services and financial tracking. The responsibilities include executing daily field visits to potential companies, presenting proposals, and explaining the advantages of our solutions to financial managers and decision-makers.</p><p><b>Key Responsibilities:</b></p><ul><li>Conduct daily field visits to target companies and institutions in Riyadh.</li><li>Present proposals and explain the benefits of our solutions to financial managers and decision-makers.</li><li>Establish contracts with new clients and ensure compliance with their requirements.</li><li>Document details of daily visits and submit reports through the system.</li></ul><p><b>Working Hours:</b></p><ul><li>From Sunday to Thursday (fieldwork based on visits).</li></ul><p><b>Benefits:</b></p><ul><li>Fixed monthly salary.</li><li>Monthly sales commissions based on client participation.</li><li>Opportunities for professional development and advancement to managerial roles and client account management.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Strong communication and negotiation skills, with the ability to persuade and build relationships with businesses (B2B).</p><p>Dedication and commitment to achieving sales targets and daily visits.</p><p>Access to a vehicle for field mobility within Riyadh.</p><p>Professional appearance and demeanor, representing the company well to potential clients.</p><p>Ability to prepare and document reports and manage client interactions professionally.</p></div>

<h3>نبذة عن الدور</h3><p>تبحث شركة بطل ديزاين السعودية عن <strong>مندوب مبيعات</strong> للانضمام إلى فريقها في المنطقة الشرقية، بمدينة الخبر. يركز هذا الدور على بناء علاقات قوية مع العملاء وتقديم عروض بيع فعالة للمنتجات والخدمات، بالإضافة إلى متابعة عمليات البيع والتحصيل.</p><h3>الهدف من الوظيفة</h3><p>يهدف شاغل الوظيفة إلى تحقيق أهداف المبيعات من خلال جمع البيانات المتعلقة بالمنتجات، وإدارة قاعدة بيانات العملاء، وتقديم عروض بيع مقنعة، وإتمام الصفقات، ومتابعة تحصيل الديون، مع إعداد التقارير الدورية اللازمة.</p><h3>المهام والمسؤوليات الرئيسية</h3><ul><li>بناء وتحديث قاعدة بيانات للعملاء الحاليين والمرتقبين، تتضمن بياناتهم وعناوينهم وأرقام هواتفهم.</li><li>التواصل مع العملاء وزيارتهم لترويج المنتجات والخدمات، وتقديم عروض البيع مع استعراض مواصفاتها وميزتها التنافسية.</li><li>التحقق من الأسعار ومنح الخصومات ضمن الصلاحيات المحددة، وإتمام عمليات البيع وتحرير الفواتير وتحصيل المبالغ المستحقة.</li><li>تحصيل ديون العملاء وتسجيلها وتوثيقها، ثم توريدها إلى الدائرة المالية.</li><li>إعداد وتقديم تقارير العمل الدورية وتوثيقها وحفظها بشكل منظم.</li></ul><h3>المؤهلات والخبرات</h3><ul><li>خبرة عملية تتراوح بين <strong>سنتين إلى خمس سنوات</strong> في مجال المبيعات.</li><li>القدرة على جمع البيانات وتحليلها.</li><li>مهارات تواصل وعرض ممتازة.</li></ul><h3>نوع الوظيفة وموقع العمل</h3><p>هذه الوظيفة بدوام كامل ومقرها في <strong>الخبر، المنطقة الشرقية</strong>. تتطلب طبيعة العمل زيارات ميدانية للعملاء.</p><h3>معلومات إضافية</h3><p>الراتب سيتم تحديده بناءً على الخبرة والمؤهلات بعد المقابلة.</p>

<p>CreatorLab is a growing digital media agency that works with TikTok creators and live streamers to help them increase their income and grow their online presence.</p><p>We are expanding our sales team and looking for motivated individuals who are confident communicators and enjoy convincing people.</p><p><br></p><p><strong>Job Description</strong></p><p>As a Sales Representative, your role will be to:</p><ul><li>Identify active TikTok creators</li><li>Contact them through social media (TikTok, Instagram)</li><li>Build conversations and move them to WhatsApp or phone</li><li>Explain the benefits of joining our agency</li><li>Convince and onboard them</li><li>Follow up consistently and manage your leads</li></ul><p>This is a target-based role focused on communication and closing deals.</p><p><br></p><p><strong>Requirements</strong></p><ul><li>Strong communication skills</li><li>Confident and persuasive personality</li><li>Comfortable reaching out to new people daily</li><li>Organized and target-driven</li><li>Basic understanding of social media</li></ul><p>Experience in sales, call center, recruitment, or customer service is a plus, but not required.</p><p><br></p><p>What We Offer</p><ul><li>Fixed salary</li><li>Commission on successful sign-ups</li><li>Performance bonuses</li><li>Growth opportunities within the company</li></ul><p><br></p><p>We care more about your attitude and communication skills than your degree. If you are ambitious and want to grow in a fast-moving industry, apply now.</p>

<p>Job Title: Sales Representative, Heavy Equipment Spare Parts (Counter Sales and Field Sales) Industry: Heavy Equipment / Spare Parts Trading Location: Riyadh, Saudi Arabia Job Summary A company specializing in heavy equipment spare parts, with a focus on Caterpillar, is looking for experienced sales professionals to join its team.</p><p>Key Responsibilities</p><ul><li>Receive and assist walk-in customers, identify their spare parts needs, and provide accurate product information</li><li>Process sales inquiries, quotations and orders efficiently</li><li>Visit customers and prospects in the field, promote products and secure new business (outside sales)</li><li>Build and maintain strong relationships with existing customers</li><li>Achieve monthly sales targets set by the company</li><li>Maintain accurate sales records, invoices, and customer data using computer systems and Excel</li><li>Follow up on orders, deliveries and customer feedback</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Requirements</p><ul><li>Minimum 5 years of experience in sales of heavy equipment spare parts, preferably Caterpillar</li><li>Solid knowledge of heavy equipment parts and part identification</li><li>Good computer skills, especially Microsoft Office and Excel</li><li>Strong communication, negotiation, and customer service skills</li><li>Ability to work toward sales targets</li><li>Currently based in Saudi Arabia (candidates already working in the Kingdom are given priority)</li></ul>

<div dir="rtl"><h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">نبذة عن الدور</h3> <p style="margin:0 0 12px; ************;">تبحث شركة احمد بغدادي وشريكه لصناعة مستلزمات الديكور عن <strong style="font-weight:700;">مندوب مبيعات</strong> للانضمام إلى فريقها في المدينة المنورة. يركز هذا الدور بدوام كامل على بناء علاقات قوية مع العملاء، وعرض المنتجات، وإتمام عمليات البيع، ومتابعة التحصيلات.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">الهدف من الوظيفة</h3> <p style="margin:0 0 12px; ************;">يهدف شاغل هذه الوظيفة إلى تحقيق أهداف المبيعات من خلال جمع البيانات المتعلقة بالمنتجات والعملاء، وتقديم عروض بيع فعالة، وإتمام الصفقات، ومتابعة تحصيل الديون. كما يتولى إعداد وتقديم تقارير العمل الدورية.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المهام والمسؤوليات الرئيسية</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">بناء وتحديث قاعدة بيانات للعملاء الحاليين والمرتقبين، مع تسجيل بياناتهم وعناوينهم وأرقام هواتفهم.</li> <li style="margin:0 0 6px;">التواصل مع العملاء أو زيارتهم لترويج المنتجات (السلع والخدمات) وتقديم عروض البيع، مع استعراض مواصفاتها وميزتها التنافسية.</li> <li style="margin:0 0 6px;">التحقق من الأسعار ومنح الخصومات ضمن الصلاحيات المخولة، وإتمام عملية البيع وتحرير الفواتير وتحصيل المبالغ المستحقة.</li> <li style="margin:0 0 6px;">تحصيل ديون العملاء وتسجيلها وتوثيقها، ثم توريدها إلى الدائرة المالية.</li> <li style="margin:0 0 6px;">إعداد وتقديم تقارير العمل الدورية وتوثيقها وحفظها.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">المؤهلات والخبرات</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">خبرة تتراوح من 0 إلى سنة واحدة في مجال المبيعات.</li> <li style="margin:0 0 6px;">القدرة على جمع البيانات وتحليلها.</li> <li style="margin:0 0 6px;">مهارات تواصل وعرض ممتازة.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">بيئة العمل</h3> <p style="margin:0 0 12px; ************;">هذه الوظيفة بدوام كامل ومقرها في المدينة المنورة. يتطلب الدور التفاعل المباشر مع العملاء وزيارتهم لتقديم عروض البيع وتحصيل الديون.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">معلومات إضافية</h3> <p style="margin:0 0 12px; ************;">الراتب لهذه الوظيفة غير معلن وسيتم تحديده بناءً على الخبرة والمؤهلات خلال عملية التوظيف.</p></div>

<p>At all times you must be representative of the qualities of someone delivering luxury service standards. To provide warm, welcoming service without compromise to all guests. Primary focus on sense of guest arrival/departure, hands-on treatment, cleanliness, room ambience, and overall spa experience. Empathetic, friendly, and able to make people feel beautiful inside and out. Establish a long-term relationship with customers. The leading expert in all areas of retail and treatments. Able and available to answer any questions that guests may have and give them extensive feedback and demonstration if applicable; with an ability to execute suggestive and add-on sales. Takes control of rebooking guest after treatment. Perform treatment most suited to guest utilizing a range of techniques. Knowledgeable about all aspects of treatments, spa therapy, and the facility. Monitors, maintains, and re-stocks assigned room with products, supplies, disposables, and work tools.</p><p><strong>Desired Candidate Profile</strong></p><p>Certified as Spa Therapist. With 2-5 years of experience in the same field in the hotel industry. With good English communication skills. With a pleasing personality and a well-focused individual. Able to handle pressure at work and capability to multi-task.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Job Summary</b></p><p>The Sales Representative will be a key player in driving the company's business growth through:</p><ul><li>Attracting new sales opportunities and expanding the client base</li><li>Building long-term relationships with clients</li><li>Managing the sales process from start to finish</li><li>Achieving monthly and annual sales targets</li><li>Providing exceptional customer service</li><li>Having a deep understanding of the company's products and services</li></ul><p><b>Responsibilities</b></p><ul><li>Searching for and developing new sales opportunities</li><li>Expanding the network of relationships in the market</li><li>Maintaining existing clients and increasing sales volume</li><li>Implementing sales strategies in new and existing markets</li><li>Working within a competitive environment in sectors: CPaaS – SaaS – communications – digital marketing – tech companies</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Qualifications</b></p><ul><li>Minimum 3 years of experience in sales</li><li>Experience in B2B and selling technical solutions or software</li><li>Familiarity with CPaaS / SaaS / WhatsApp Business API is a strong plus</li><li>High communication and negotiation skills</li><li>Proficiency in Arabic and English (written and spoken)</li><li>Experience with CRM and ERP systems</li><li>Ability to work independently and within a team</li></ul><p><b>Preferred Additional Skills</b></p><ul><li>Experience in selling technical or software solutions</li><li>Understanding of market trends and competitors</li><li>High organizational and time management skills</li></ul><p><br></p></div>

<p>Under general supervision, performs all phases of the rigging up and down of service line equipment on work locations both on and offshore. Provides the planning necessary for the job including equipment set up, well site direction, and customer related support activities. Responsible for the activities relative to maintaining, setting up, testing, and operating equipment at the customer location and field camp. Mentors and trains lower level Service Operators and Operator Assistants in areas of expertise. Monitors instruments and performs necessary calculations to ensure quality of the data at well. Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results. Checks and verifies equipment as per job plan, properly maintains equipment and completes all job documentation. Conducts pre- job toolbox safety meetings, reviews and verifies job plan with customer representative and manages any changes required.</p><p><strong>Desired Candidate Profile</strong></p><p>Skills are acquired through completion of a high school diploma and 6+ years experience in oil field drilling activities including 4+ years of underbalanced drilling and/or managed pressure drilling. Must have met the minimum competency requirements for Svc Spec II-GBA.</p>

<h3 >About the Role</h3> <p >Johns Hopkins Aramco Healthcare (JHAH) is seeking a <strong >Paramedic</strong> to join our team in Dhahran. This full-time role is central to coordinating clinical and operational activities during shifts, ensuring the effective and efficient delivery of optimum service and quality care. The Paramedic provides essential basic and advanced life support to ill and/or injured patients across both prehospital and inter-hospital settings, and actively participates in education and training initiatives as required.</p> <h3 >Clinical and Emergency Response Responsibilities</h3> <ul > <li >Provide basic and advanced life support to ill and/or injured patients in prehospital and inter-hospital environments.</li> <li >Respond to prehospital emergencies and disasters, acting as the medical incident commander at the scene and coordinating with other emergency responders.</li> <li >Assess safety and hazards at emergency scenes.</li> <li >Provide special rescue services when trained in those specific areas.</li> <li >Ensure readiness and preparedness for 911 emergency calls and disaster response.</li> <li >Check ambulance and equipment used for pre-hospital emergency medical care.</li> <li >Utilize specialized communication equipment to consult with physicians and/or notify hospitals of patient conditions.</li> <li >Complete detailed documentation on patient care and transport.</li> <li >Perform life support skills and treatment during Air transfer by Med-Vac.</li> <li >Follow Paramedic standing orders, protocols, advanced life support guidelines, Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS).</li> </ul> <h3 >Operational Oversight and Quality Assurance</h3> <ul > <li >Coordinate clinical and operational activities during the shift.</li> <li >Evaluate the performance of various Prehospital care committees and provide necessary support.</li> <li >Review Paramedics unit monthly work schedules and course compliance, coordinating with the office of academic affairs to open essential life support and disaster preparedness courses.</li> <li >Assume the role of operations manager for Prehospital care unit event preparation and act as the medical leader/representative during events at the site.</li> <li >Coordinate with government agencies, such as the Red Crescent, and non-government agencies to provide collaborative training, establish mutual agreements, and share new technology.</li> <li >Act as a risk and compliance officer, performing constant risk assessments for the division/unit and addressing areas of potential liability.</li> <li >Provide analysis of patient care records data to identify trends and patterns.</li> <li >Lead in monitoring and reviewing quality assurance procedures.</li> <li >Participate in evaluating and analyzing quality assurance programs for the pre-hospital division, attending quality assurance meetings, evaluating data, and making recommendations.</li> <li >Recommend, develop, and implement program and policy changes related to the pre-hospital division.</li> <li >Participate in campaigns and events as requested by the DOM chair or PHC Division Director.</li> </ul> <h3 >Training and Professional Development Contributions</h3> <ul > <li >Participate in disaster planning, drills, and exercises.</li> <li >Engage in advanced life support and disaster life support training, in addition to in-service training.</li> <li >Attend continuing medical education (CME) on an ongoing basis to maintain licensing, certification, and standards of knowledge and skills.</li> <li >Provide in-service training for staff on equipment or updated patient care guidelines.</li> <li >Act as a decontamination officer, overseeing decontamination equipment, training, and conducting drills as needed.</li> <li >Serve as a JCI member for observing deficiencies in the area and meeting standard requirements for accreditation.</li> <li >Act as a preceptor and/or participate in the orientation of new employees and students, assisting with developing and conducting new employee orientation and other training programs for employees, and maintaining training records.</li> <li >Serve as a Glucometer trainer for the unit to monitor staff glucometer competency as required.</li> <li >Participate in teaching and instructing life support courses as required.</li> <li >Complete hoist and Helicopter Underwater Escape training as required for MedVac.</li> <li >Complete the Critical Care Emergency Transfer Program as required.</li> <li >Complete Hospital Incident Command System training as needed.</li> </ul> <h3 >Required Experience</h3> <ul > <li >0-1 years of experience in a relevant field.</li> </ul> <h3 >Reporting Structure</h3> <p >This position reports to the Pre-Hospital Care Unit Manager and the Pre-Hospital Care Division Director.</p>

We’re Hiring: Sales & Operations Specialist – Freight Forwarding We are looking for a motivated and experienced Sales & Operations Specialist to join our team. Requirements:Previous experience in freight forwarding and logistics Experience in both sales and operational activities Strong knowledge of shipping procedures, documentation, and customer coordination Excellent communication and negotiation skills Ability to develop and maintain strong customer relationships A valid driving license Self-motivated, organized, and able to work independently and as part of a team Key Responsibilities:Identify and develop new business opportunities Maintain relationships with existing and potential customers Prepare quotations and follow up on sales leads Coordinate shipments with carriers, clients, and service providers Handle freight forwarding documentation and operational processes Ensure timely and efficient shipment execution Provide excellent customer service and resolve operational issues If you have experience in freight forwarding and are ready to grow with a dynamic team, we would love to hear from you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <strong>Overview</strong><br><p><span>KEO is a creative enterprise, where innovation is a way of life. We are uniquely resourced with end-to-end services to take clients from inspiration – through conceptualization – to realization of planning, design or project delivery in the built and natural environments. For over 60 years we’ve led with vision, contributing to many of the world’s most ambitious projects, iconic places, remarkable experiences and prosperous communities.</span></p><br><p><span>As a highly integrated and agile AEP/PMCM firm, KEO is recognized by ENR as one of the Top 225 International Design Firms and one of the Top 20 International PM/CM Firms. We are also ranked by World Architecture as the 57th largest global architecture firm and the #1 Firm in the Middle East Region in their 2024 WA100 Survey.</span></p><br><p><span>We invite you to join us. Why?</span></p><br><p><span>When you join KEO, you’ll discover more than just a job – you’ll find a supportive environment that fosters your professional development through internal global mobility and career development and does so within a culture that supports company-wide health and well-being through on-demand counselling services and regular workplace clinics. You will be invited to celebrate community events such as sports days, fun-runs, in-house sports teams and beach clean ups. In addition to your competitive package and benefits you will have access to a suite of policies that include hybrid working arrangements, individual athletic sponsorship, study assistance sponsorship, employee referral rewards, mentoring and coaching programs and extensive in-house on demand learning courses.&nbsp;</span></p><br> <br><strong>Responsibilities</strong><br><p><span>Our newest opportunity is for a talented Project Engineer only </span><span>to join our</span> award winning team in Riyadh, Saudi.</p><br><p><span>Working on behalf of a leading global construction consultancy, the successful candidate will support the delivery of major infrastructure, mixed-use, commercial, and development projects, ensuring that civil engineering works are executed in accordance with project requirements, quality standards, contractual obligations, and client expectations.</span></p><br><p><span>The Project Civil Engineer will act as a key technical representative on-site, coordinating with contractors, consultants, and stakeholders to monitor construction activities, resolve technical issues, and drive project delivery excellence.</span></p><br><span>Key Responsibilities</span><span>Project Delivery &amp; Site Supervision</span><ul><li><span>Monitor and supervise civil construction works to ensure compliance with approved drawings, specifications, project schedules, and applicable standards.</span></li><li><span>Review contractor submissions, shop drawings, method statements, material submittals, and technical proposals.</span></li><li><span>Conduct regular site inspections and audits to verify construction quality and adherence to project requirements.</span></li><li><span>Identify construction issues and provide timely technical solutions to support project progress.</span></li><li><span>Coordinate with multidisciplinary teams including structural, architectural, MEP, and infrastructure disciplines.</span></li><li><span>Assist in monitoring project milestones and construction progress against approved programmes.</span></li></ul><span>Quality Management</span><ul><li><span>Ensure all civil works are executed in accordance with project specifications, local regulations, and international standards.</span></li><li><span>Review and witness inspections, testing activities, and quality assurance procedures.</span></li><li><span>Support the implementation of quality control processes and ensure non-conformance issues are addressed and closed out.</span></li><li><span>Verify completion of works prior to inspection and handover.</span></li></ul><span>Contract Administration &amp; Commercial Support</span><ul><li><span>Review and assess contractor requests for information (RFIs), technical queries, and variation proposals.</span></li><li><span>Support the evaluation of progress claims and contractor performance.</span></li><li><span>Assist in the review of change orders and construction variations from a technical perspective.</span></li><li><span>Maintain accurate project records, site reports, and engineering documentation.</span></li></ul><span>Health, Safety &amp; Environmental Compliance</span><ul><li><span>Promote and enforce project health, safety, and environmental requirements.</span></li><li><span>Monitor contractor compliance with approved HSE plans and procedures.</span></li><li><span>Participate in safety inspections, audits, and incident investigations as required.</span></li><li><span>Foster a proactive safety culture across all project activities.</span></li></ul><span>Stakeholder Management</span><ul><li><span>Liaise effectively with clients, contractors, authorities, utility providers, and project stakeholders.</span></li><li><span>Attend project meetings and provide technical updates on progress, risks, and key issues.</span></li><li><span>Support project managers in managing stakeholder expectations and achieving project objectives.</span></li></ul> <br><strong>Qualifications</strong><br><p><span><span>To be successful in this dynamic opportunity, we envision that your career journey to date will include <span> a minimum of 8/10 years’ career experience partnered with a Bachelor Degree in Civil Engineering or related field.</span></span></span></p><br><p><span><span><span>Previous experience working for an engineering consultancy, project management consultancy (PMC), or construction supervision consultant.</span></span></span></p><br><p><span>KEO’s performance is founded upon integrity, results, innovation, safety and our people. We embrace diversity and recognise its’ contribution to client success wherever we work.</span></p><br><p><span>We are excited to hear how you can partner with our award-winning team and treat all expressions of interest confidentially.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

General Description of Role and Responsibilities:<br>Act as the PMC representative for all QA/QC matters, coordinating between the contractor, client, and supervision team during project execution. Review the Programme-wide quality management plan provided by the client and develop, manage, and update a project-specific Quality Management Strategy and Plan in coordination with the Project Director. Establish project QA/QC procedures that integrate with programme-wide standards and Hill procedures. Monitor and report on project non-conformances and issue Non-Conformance Reports (NCRs) as required. Administer the quality assurance and quality control regime across all project works. Oversee and report on the progress of construction works with respect to quality compliance. Provide QA/QC input to the project’s weekly, monthly, and executive reports. Manage and coordinate with the Construction Supervision Consultant (CSC) to review inspections, monitor work quality, track deficiency corrections, issue NCRs, and verify acceptance of completed work. Conduct regular QA/QC meetings to review compliance, address gaps, and formulate corrective action items. Ensure the PMC Performance Management Framework (PMF) for quality is effectively implemented, achieving KPIs and milestone targets. Provide oversight of the main contractor’s delivery of quality throughout all phases, including construction, fit-out, and commissioning. Participate in project close-out activities to verify quality documentation and compliance with approved plans. Ensure adherence to Hill International’s Quality, Environmental, Safety, and Occupational Health policies and procedures. Perform other duties as assigned by the Project Director or line manager.<br>Qualifications, Experience, Knowledge and Skills:<br>Bachelor’s degree in engineering or equivalent. At least 12 years of experience in quality management of civil works. Qualified and experienced Lead Auditor/ISO 9001 Lead Assessor. Ability to work well under pressure and tight deadlines. Excellent command of written and spoken English. Strong leadership and interpersonal skills.

We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, and motivate our team of Customer Success Specialists. You will be responsible for ensuring the team delivers exceptional service, drives key business outcomes in customer retention, expansion, and satisfaction. You are not only a people leader but also a strategist, process optimizer, and a key cross-functional collaborator.<br>Team Leadership Lead and manage a team of customer service representatives, providing direction, mentorship, and performance management. Foster a positive and collaborative team environment to achieve high levels of customer satisfaction and enhance team effectiveness.<br>Client Engagement Oversee escalated customer inquiries and complaints, ensuring timely and effective resolution. Cultivate and maintain strong relationships with clients to understand their needs and concerns. Analyze client feedback and implement strategies to drive improvements in customer satisfaction. Analyze client interaction data and feedback not only to improve satisfaction but also to proactively identify potential opportunities for upsell, cross-sell, or product expansion, leading the team to drive these conversions.<br>Strategic Process Improvement Identify and implement process improvements within the customer service department. Develop and enforce best practices to streamline workflows and enhance operational efficiency. Regularly review and update customer service policies and procedures to ensure alignment with industry standards and organizational goals. Focus particularly on designing and optimizing end-to-end customer conversion pathways, such as workflows for lead identification from service interactions, best practices for value demonstration, and renewal/expansion procedures.<br> Training and Development Design and deliver comprehensive training programs for customer service representatives to enhance their skills and knowledge. Provide ongoing coaching and performance feedback to promote continuous improvement and professional growth within the team.<br> Performance Reporting and Data Analysis Prepare and analyze reports on key performance indicators (KPIs) related to customer service. Utilize data analysis to identify trends and areas for improvement, making strategic recommendations to enhance service delivery and operational effectiveness.<br>Cross-Departmental Collaboration Collaborate with other departments, such as operations, compliance, and sales, to address client concerns and resolve issues efficiently. Communicate effectively with internal stakeholders to ensure a cohesive and seamless customer experience.<br>Regulatory Compliance Ensure that all customer service activities comply with relevant regulations and company policies. Stay informed about industry regulations and updates related to customer interactions, and proactively implement changes to maintain compliance.<br><br><br>Requirements<br><br><br>• Bachelor's degree in business, finance, or a related field.• Minimum 5 years of relevant experience, including at least 2 years of directly managing customer success, customer service, or sales support team.• Required language(s): Arabic (Native/Fluent), English (Business level), Mandarin (preferred but not mandatory).• Strong leadership and team management skills.• Excellent communication and interpersonal skills.• Knowledge of financial markets and stockbroking processes.• Ability to handle stressful situations and resolve conflicts effectively.• Proficiency in customer service software and CRM systems.• Adaptability to handle rotational shifts, catering to both foreign and domestic market requirements.<br>We offer a comprehensive and holistic work experience and package as follows:• Competitive compensation and benefits.• Fun loving and diverse work environment• Business casual work attire everyday<br>*Please note that only short-listed candidates will be contacted. Thank you.<br><br><br>Benefits<br><br>Paid Time Off Training & Development Performance Bonus