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<p>GCC Solutions is looking for an Operations Manager to run service delivery from our Riyadh office.</p><p>GCC Solutions is the corporate services arm of GCC Group, a Dubai-headquartered corporate services, legal structuring and capital markets group with offices in Abu Dhabi, Riyadh and Kuwait.</p><p>Company formation, licence renewals, amendments, attestations, Iqama and visa processing, payroll support and ongoing corporate administration all move through this role.</p><p> It is hands-on management, not oversight — you will run the team, own the processes, take the stuck cases personally, and carry accountability for deadlines that have statutory consequences when missed.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Own end-to-end delivery of client engagements: incorporations, licence renewals, amendments, attestations, Iqama processing, payroll runs and corporate administration</li><li>Maintain a live matter tracker across every client, so no licence expiry, Iqama expiry, filing date or payroll cutoff is missed</li><li>Oversee processing across Qiwa, Muqeem, Mudad, GOSI, MISA, Saudi Business Center, ZATCA and Absher</li><li>Track regulatory change — fees, processes, Saudisation and Nitaqat rules, WPS requirements — and update procedures and client advice accordingly</li><li>Manage relationships with government relations officers and third-party processing centres</li><li>Act as the senior operational point of contact across the client portfolio: onboarding, escalations and renewals</li><li>Ensure client files meet KYC, AML and CDD requirements, and that periodic reviews complete on schedule</li><li>Keep the firm's own CR, licences, signatory authorities and registrations current</li><li>Manage, coach and develop the operations team; build cross-training so no service line depends on one person</li><li>Produce management reporting on delivery volumes, turnaround times, renewals pipeline and operational risk</li></ul><p> </p><p><strong>Requirements</strong></p><ul><li>Bachelor's degree in Business Administration, Law, Management or a related field</li><li>Six or more years in corporate services, government relations, business setup or professional services operations, including at least three in a management role</li><li>Deep working knowledge of Saudi government platforms — Qiwa, Muqeem, GOSI, MISA — and current Saudisation and Nitaqat requirements</li><li>A track record of running deadline-driven, multi-client delivery where lateness carries statutory consequences</li><li>Experience with KYC and AML client file requirements in a regulated or professional services environment</li><li>Exceptional organisation: able to hold a large volume of concurrent matters without dropping deadlines</li><li>A process mindset — documents, standardises and improves rather than firefights</li><li>Confident client-facing English, written and spoken; Arabic a strong advantage</li><li>Currently in Riyadh, with a transferable Iqama or Saudi nationality</li></ul><p> </p><p><strong>Preferred</strong></p><ul><li>Exposure to UAE mainland and free zone processes, for cross-border client work</li><li>Familiarity with payroll and WPS operations</li><li>Experience in a boutique or founder-led firm spanning strategy through execution.</li></ul>
About Boutique Group Boutique Group is redefining luxury hospitality by transforming Saudi Arabia’s most iconic historic and cultural palaces into ultra-luxury boutique hotels. With a commitment to storytelling, authenticity, and excellence, curating exceptional hospitality experiences that celebrate the Kingdom’s rich history while setting new benchmarks in the industry. Boutique Group’s growing portfolio includes The Red Palace, Al Hamra Palace, and Tuwaiq Palace, each being meticulously restored to preserve its historical significance while being reimagined for contemporary of ultra-luxury hospitality. At Boutique Group, we lead the way in redefining what’s possible. Taking the exquisite, making it extraordinary, we are a culture that celebrates transformation. A young company for a youthful nation, our energy is honed and harnessed by the mentorship of hospitality’s leading names. Here, you can be part of something bigger, crafting luxury hospitality’s next chapter.<br>Job Purpose Lead the end-to-end delivery of Boutique Group's portfolio of luxury hospitality developments, ensuring project is successfully planned, designed, procured, constructed, commissioned and handed over in accordance with approved business objectives, operator requirements, heritage conservation principles, budget, programme, quality, sustainability and guest experience expectations.<br>Key Accountabilities:• Develop and execute the Project Delivery strategy aligned with Boutique Group's corporate objectives.• Manage multidisciplinary project teams across design, procurement, commercial, construction and handover.• Provide executive leadership over the complete project lifecycle from feasibility through defects liability.• Ensure projects achieve approved business cases, quality standards and operational readiness.• Drive continuous improvement across project delivery processes.<br>Design Leadership:• Manage PMCs and specialist consultants.• Ensure compliance with operator brand standards, heritage requirements and statutory approvals.<br>Commercial & Procurement:• Lead consultant and contractor procurement and recommendations.• Oversee contract administration, claims, variations, dispute avoidance and commercial negotiations.• Monitor budgets, forecasts, contingencies and cash flow. Construction Delivery• Direct construction execution, logistics, safety and quality.• Approve recovery plans for delayed projects.• Ensure successful Testing & Commissioning, Operational Readiness, Handover and Defects Liability management.<br>Luxury Hospitality & Heritage:• Ensure seamless integration of hotel operators throughout development.• Coordinate FF&E, OS&E and operational requirements.• Protect heritage assets while integrating modern luxury hospitality standards.<br>Governance:• Chair executive project reviews, change control boards and risk reviews.• Provide portfolio dashboards covering cost, programme, risk, procurement, quality and commercial performance.<br>Stakeholder Management:• Manage the coordination with government authorities such as Civil defense, municipalities, Baladi, royal guard… etc.• Represent Boutique Group with consultants and contractors.• Build strategic partnerships and resolve executive issues.<br>Decision Authority:• Approve project execution plans within delegated authority.• Recommend procurement awards and commercial settlements.• Escalate strategic risks requiring executive approval.<br>Key Performance Indicators:• Health, safety and environmental performance• Project milestone and programme adherence• Delivery against the approved budget• Cost and completion forecast accuracy• Quality performance, defect rates and timely close-out• Operator requirements fulfilment and satisfaction• Operational and guest readiness by the planned opening date• Effective change-order and claims management• Realized value-engineering savings without compromising quality or operational requirements• Internal and external stakeholder satisfaction<br>Qualifications, Experience:Education:Bachelor’s degree in civil engineering or any related discipline Master’s degree in construction management or any related discipline<br>Experience:• 12 - 15 years of experience including at least 4 years leading major projects.• Experience in delivering luxury hospitality, heritage or iconic projects, preferably valued above SAR 1 billion.
<h2 class="h5">Job description</h2>
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<p>JOB PURPOSE / OBJECTIVE </p><br><p>Coordinate and manage end-to-end logistics operations to ensure safe, timely, and cost-effective delivery of materials by collaborating with stakeholders, overseeing logistics service providers, monitoring shipments,</p><br><p> controlling costs and invoices, and aligning processes with IMI policies, incoterms, and project requirements.</p><br><p>KEY ACCOUNTABILITIES</p><br><p>• Adhere to IMI policies and safety standards. </p><br><p> • Work with all the stakeholders to understand the needs and wants and agree on work process. </p><br><p> • Develop logistics plan and materials movements from supplier to IMI and communicate the same with the logistics services provider. </p><br><p> • Provide quotations for materials delivery to purchasing team/estimator. </p><br><p> • Manage the project materials delivery schedule (SEA, AIR, ROAD) </p><br><p> • Monitor and manage the performance of the logistics service provider and ensure the performance is meeting the agreed KPI. </p><br><p>• Follow up the shipments with the logistics services provider and have an accurate update about the status of the shipments. </p><br><p>• Verify and manage the logistics service provider invoices in ERP system. </p><br><p>• Manage the operation process between IMI and the logistics services provider starting from sending the RFQ until the payment of the service provider invoice. </p><br><p>• Work closely with purchasing team to identify the materials delivery incoterms (FOB, CFR, CIF, FAS…etc.) and ensure safe and on time delivery of materials. </p><br><p> • Work with the purchasing team to develop a work process for the flow of documents from suppliers to logistics departments. </p><br><p> • Liaise with finance for payments for the logistics services.</p><br>
<p>QUALIFICATIONS & EXPERIENCE Education </p><br><p>• Bachelor’s degree or equivalent.</p><br><p>Experience • Minimum 3 – 6 years of experience in related job’s role. </p><br><p> Languages • English </p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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No experience required </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>To lead the development and execution of the sales capability framework and comprehensive training programs across the Commercial division, ensuring the Acquisition, Account Management, Telesales, and Incubation teams possess the specialized skills, product knowledge, and strategic competencies required to drive revenue growth and operational excellence.<br><br>Key Accountability Areas<br><br>Training and Sales Capability Management<br><br>Sales Capability Strategy & Enablement<br><br>Design and implement a structured sales capability framework that aligns with Hunger Station’s commercial strategy and long-term business goals. Develop specialized learning paths for different sales sub-functions (Acquisition, AM, Telesales, and Incubation) to address their unique market challenges and KPIs. Collaborate with Product and Tech teams to translate complex app updates and new feature launches into clear, persuasive sales playbooks and training content. Stay at the forefront of sales enablement trends and tools to continuously modernize the training approach and improve team efficiency.<br><br>Training Delivery & Onboarding<br><br>Lead the end-to-end delivery of high-impact training sessions, workshops, and seminars focusing on negotiation, value-based selling, and relationship management. Manage the commercial onboarding program to ensure new hires are integrated effectively and reach their performance targets in the shortest possible time. Produce high-quality training collateral, including manuals, digital learning assets, and assessment tools. Conduct "Train the Trainer" sessions to empower regional leads and managers to provide ongoing localized support. <br><br>Performance Analytics & Insights<br><br>Perform systematic Training Needs Analysis (TNA) by analyzing sales performance data, conducting field visits, and evaluating skill gaps across different teams. Measure the effectiveness of capability initiatives through defined metrics (e.g., ramp-up time, conversion rates, and retention) and provide regular reports to senior leadership. Utilize data from CRM and BI tools to identify specific performance bottlenecks and design targeted interventions to address them.<br><br>Strategic Projects & Innovation<br><br>Support the Sales Excellence leadership in executing high-priority strategic initiatives, such as new vertical launches (e.g., SSU, Pickup) or geographical expansions. Contribute to the design and refinement of sales incentive schemes to ensure they are aligned with the desired behaviors and capability levels. Drive continuous improvement projects within the Sales Excellence department to streamline workflows and enhance the overall "sales engine."<br><br>People Management<br><br>Set performance objectives, provide necessary support, evaluate direct reports, and provide regular feedback on performance. Participate in the identification and recruitment of key talents for the function. Provide clear direction, prioritize tasks, assign and delegate responsibility, and monitor the workflow. Provide opportunities for team members to suggest, participate in, and contribute to improvement, innovation, and knowledge-sharing initiatives.<br><br>Qualifications<br><br>Knowledge and Experience<br><br>3–5years of experience in Sales Enablement, Sales Capability, or Sales Management, ideally within a fast-paced E-commerce or Marketplace environment. Proven experience in designing and scaling training programs for diverse sales teams (Acquisition vs. Account Management). Strong analytical capability with a track record of using data to drive training decisions and measure ROI. Familiarity with modern sales methodologies (e.g., SPIN, Challenger, or Consultative Selling).<br><br>Education and Certifications<br><br>Bachelor’s degree in business administration, Marketing, Human Resources, or a related field. Professional certifications in Training (e.g., CPTD, CIPD) or Sales Coaching are highly preferred.
Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.<br><br>Job Description<br><br>Role Overview<br><br>We are seeking a visionary, high-bar leader to build and scale Hungerstation’s Vendor Operations<br><br>function. The Director of Vendor Operations will own the entire vendor lifecycle — onboarding,<br><br>compliance, performance management, quality, experience, and support — across restaurants,<br><br>groceries, convenience stores, pharmacies, and other verticals.<br><br>This leader will ensure our vendor ecosystem thrives by driving operational excellence, leveraging<br><br>data, and aligning closely with product, technology, and regulatory bodies. The role requires a blend<br><br>of strategy, analytical rigor, and execution discipline, with the ability to inspire teams, scale<br><br>processes, and set new industry standards.<br><br>Key Responsibilities<br><br> Vendor Performance Drive the overall vendor operations strategy, cascading Hungerstation’s business goals into actionable vendor performance initiatives. Lead cross-functional collaboration with local and global teams to improve vendor experience, customer satisfaction, and rider efficiency. Establish benchmarks and KPIs such as reliability, availability, order timing, and seamless experience metrics. Analyze data, spot trends, and generate actionable insights to optimize vendor performance & platform growth. Use controlled testing and market feedback to design and launch enhancements<br><br>to vendor operations.<br><br> Provide senior management with regular performance reports, insights, and recommendations. Vendor Quality & Experience Own the delivery of premium vendor experiences across all operational touchpoints. Manage service levels, NPS, CSAT, and vendor satisfaction metrics. Build and maintain the knowledge base and SOPs as the source of truth for vendor operations. Conduct regular audits, RCAs, and calibration sessions to drive quality improvements. Implement continuous feedback loops between vendors and internal teams. Design quality scorecards, surveys, and feedback tools to capture the voice of the partner. Proactively identify and execute process improvements that enhance efficiency and compliance. Proactively identify and execute process improvements that enhance efficiency and compliance. Vendor Systems Lead the technical backbone of vendor operations, managing configurations, integrations, zoning, pricing, and marketing systems. Own and enhance vendor portals, self-service platforms, and transmission devices. Ensure system availability, reliability, and usability through proactive troubleshooting and maintenance. Partner with local/global product teams to influence system design and rollout. Develop vendor training strategies to ensure effective system adoption. Provide insights, reports, and documentation on system performance and improvements. Vendor Support Oversee a high-performing support function that delivers first-contact resolution (FCR) across all vendor touchpoints. Ensure seamless onboarding, menu setup, working hours configuration, and ongoing vendor maintenance. Manage SLA compliance and explore opportunities to set new benchmarks. Deliver proactive support based on data shared by the performance team. Coordinate with logistics partners for device delivery, menu photoshoots, and troubleshooting. Provide multichannel support (chat, email, phone) with professional communication and high CSAT. Identify recurring issues and collaborate with internal teams to reduce escalations.<br><br>Qualifications<br><br>Experience<br><br> 10+ years in vendor/supplier operations, marketplace management, or logistics/e- commerce, with 4+ years in senior leadership. Proven success in scaling vendor operations in high-growth environments. Experience managing multi-vertical ecosystems (food, grocery, retail, pharmacy). Fluency in both English and Arabic language<br><br>Skills & Attributes<br><br> Strong analytical and data-driven decision-making skills. Process design and optimization mindset Excellent cross-functional collaboration and stakeholder influence. Inspirational leadership, capable of attracting and retaining top talent. Resilient, adaptable, and comfortable with high-pace, ambiguous environments
Job Purpose:<br>Support the Project Development Team during all stages by assisting in analysis, documentation, coordination and presentation tasks. The Lead- Production works under guidance to contribute to project deliverables, support alignment with strategic and regulatory requirements, and assist in compiling, validating and coordinating materials for internal and external presentations and approvals.<br>Key Activities, Responsibilities, and Accountabilities (main accountabilities, not an exhaustive list of tasks):<br>Project Development Support the development and refinement of the project through all stages, contributing to alignment with organizational vision, masterplan, and market insights. Technical Studies Oversight Contributes to the preparation and review of reports and documents. Support on creating presentations across Project Development teams. Technical Studies Oversight Contributes to the preparation and review of technical studies, including site analysis and environmental considerations. Stakeholder Coordination Support coordination across planning, design, finance, legal, procurement, and external consultants to ensure alignment of project development inputs and deliverables. Project Definition and Scoping Assist in defining project scope, objectives, and KPIs; support documentation to ensure clarity and readiness for handover to delivery teams. Procurement Preparation Assist in preparing RFPs, TORs, and evaluation materials for consultants, designers, and advisors involved in the development phase. Governance and Approvals Support the preparation of development-stage documentation and presentations for internal governance processes, including steering committees and approvals. Transition to Delivery Assist in ensuring proper documentation and knowledge transfer to delivery teams, including maintaining records such as risk registers, schedules, and design documentation. Team Leadership and Mentoring Work collaboratively within the project development team, supporting senior team members and contributing to maintaining quality and timely delivery of outputs.<br>Job Requirements:Academic Qualifications:Bachelor’s degree in architecture, Urban Planning, Planning, Project Management, or related discipline. Experience:0–3 years of experience in project development, feasibility, engineering, or related fields (internships/co-op experience is a plus). Language Proficiency: English: Proficient Arabic: Proficient<br>Technical Competencies:Project Development Management: Basic understanding of project development stages from concept initiation Project Development Management: Strong presentations skills and knowledge of reporting and documentation. Regulatory and Permitting: Basic awareness of local authority processes, zoning regulations, and approval requirements. Assist in supporting project development activities across all stages and support the preparation of project documentation, including briefs, concept summaries, and development reports and presentations. Assist in preparing and compiling presentation materials and supporting documents for senior management, including ExCom and Board of Directors (BoD) reviews. Coordinate with internal teams and external consultants to gather input and follow up on deliverables. Support coordination across disciplines (planning, design, delivery, finance) to ensure integrated output. Track project progress, milestones, and key action items; follow up on pending activities. Maintain organized project documentation, including trackers, logs, and records of key decisions. Support communication and circulation of project updates and information across internal stakeholders. <br><br>Behavioral Competencies:<br>Strategic Thinking: Understands overall project objectives and how tasks contribute to broader organizational goals. Collaboration: Works effectively within teams and supports coordination with internal and external stakeholders. Analytical Thinking: Applies structured thinking to tasks and uses data to support analysis with guidance. Communication and Presentation: Able to clearly communicate information and support preparation of presentations and reports. Professionalism and Integrity: Maintains confidentiality and demonstrates professional and ethical behavior in all interactions.<br><br>Also, You can forward your CV through below link for more upcoming Job vacancies: https://cv-fnrco.
Position Summary:<br>The Business Development Advisor drives growth by identifying, developing, and securing new, ROI-driven business opportunities within our services domain. This role blends strategic insight with hands‑on engagement, helping clients solve complex business challenges through integrated solutions that combine hardware, software, cloud, and support services. The consultant acts as a trusted advisor to customers while collaborating closely with internal SME delivery teams to shape winning proposals and long‑term partnerships. Thus, the Business Development Consultant serves as the bridge between client needs and Plant. Digital's service capabilities. They analyze market trends, build strong customer relationships, and craft solution‑oriented proposals that align with business objectives. The role requires a mix of value-driven consultative selling, solution understanding, and commercial acumen to position the company as a preferred knowledge integration partner.<br>Roles and Responsibilities:<br>1. Business Development & Sales Growth Identify, qualify, and pursue new business opportunities in target clients and industries verticals (will be specified during goal setting process). Develop and execute strategic account plans to expand market presence and revenue. Lead the end‑to‑end sales cycle, from prospecting to contract negotiation and closure.<br>2. Client Engagement & Relationship Management Build trusted relationships with key decision‑makers, influencers, and stakeholders. Conduct discovery sessions to understand client challenges, business goals, and technical requirements. Present tailored digital solutions that demonstrate value, ROI, and competitive differentiation.<br>3. Solution Development & Proposal Management Collaborate with pre‑sales engineers, architects, and delivery teams to design integrated solutions. Prepare high‑quality proposals, RFP responses, and commercial offers. Ensure proposed solutions are feasible, competitive, and aligned with customer expectations.<br>4. Market Intelligence & Strategy Analyze market trends, competitor offerings, and emerging technologies in the digital solution landscape. Recommend strategic initiatives to strengthen the company’s market position. Identify partnership opportunities with vendors, distributors, and technology providers.<br>5. Internal Collaboration & Reporting Work closely with marketing and operations teams to support go‑to‑market initiatives. Maintain accurate sales forecasts, pipeline updates, and CRM documentation. Provide feedback to leadership on customer needs, solution gaps, and service improvement opportunities.<br>6. Effort Estimation, Pricing & Proposal Optimization Coordinate with subject matter experts (SMEs) across all operations teams to gather detailed effort estimates for each component of the solution. Consolidate all SME inputs into a comprehensive, end‑to‑end effort estimation covering the full scope of work. Develop pricing models, cost structures, and commercial strategies that balance competitiveness with profitability. Optimize proposals by identifying cost efficiencies, delivery synergies, and value‑added enhancements.<br><br>Educational Background, Experience and Qualifications:<br>- Bachelor’s degree, Engineering, Information Technology, or a related field Professional Experience- 5 years of experience in business development, consultative sales, or solution‑based selling- Customer‑centric mindset- Previous experience of generating new business opportunities with a tier one consulting company- Prior exposure to working with cross‑functional teams, SMEs, or delivery organizations- Understanding of integrated technology solutions- Ability to translate customer challenges into solution‑aligned proposals- Experience conducting discovery sessions, workshops, and solution presentations- Skilled in crafting compelling proposals and effort estimation- Ability to collaborate effectively with internal SMEs, delivery teams, and leadership- High level of ownership, accountability, and resilience- Ability to manage multiple opportunities simultaneously in a fast‑paced environment
<h2 class="h5">Job description</h2>
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<p><span><span><strong>Senior Project Manager - Dry Buildings / Utilities </strong></span></span></p><br><p><span><span><strong>The project:</strong></span></span></p><br><p><span><span>This is an opportunity to work on a large luxury mixed-use development in KSA, Riyadh. Mace is providing project management consultancy services</span></span></p><br><p><span><span>Leads the safe, coordinated delivery of dry buildings and utility infrastructure, bringing together design, procurement, construction, commissioning, approvals and handover. Drives integrated planning, stakeholder alignment and disciplined control of cost, programme, risk and quality to deliver compliant, high-performing outcomes for clients.</span></span></p><br><p><span><span><strong>You’ll be responsible for:</strong></span></span><br> </p><br><p><span><span><strong>Safety first - Going home safe and well:</strong></span></span></p><br><ul><li><span><span>You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.</span></span></li><li><span><span>You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.</span></span></li><li><span><span>You will promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team. </span></span></li></ul><p><span><span><strong>Client focus – Deliver on our promise:</strong></span></span></p><br><ul><li><span><span>You will ensure robust quality systems are in place and suitably managed in line with service excellence. </span></span></li><li><span><span>You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.</span></span></li><li><span><span>You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project. </span></span></li></ul><p><span><span><strong>Integrity – Always do the right thing:</strong></span></span></p><br><ul><li><span><span>You will manage project budgets and highlight any risks, challenges and mitigations.</span></span></li><li><span><span>You will support the long term development of your function or Business Unit (BU), creating a sustainable business future.</span></span></li><li><span><span>You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. </span></span></li></ul><p><span><span><strong>Create opportunity for our people to excel:</strong></span></span></p><br><ul><li><span><span>You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities. </span></span></li><li><span><span>You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs). </span></span></li><li><span><span>You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.</span></span></li></ul><p><span><span><strong>Your responsibilities:</strong></span></span></p><br><ul><li><p><span><span>Champion safety, wellbeing, inclusivity and responsible delivery across every project.</span></span></p><br></li><li><p><span><span>Deliver projects through clear planning, quality systems and strong stakeholder collaboration.</span></span></p><br></li><li><p><span><span>Supervise change and commercial performance with integrity.</span></span></p><br></li><li><p><span><span>Lead teams to achieve KPIs, share best practice and unlock potential across Mace.</span></span></p><br></li><li><p><span><span>Lead dry buildings and utility packages from design coordination through commissioning, energisation, handover and closeout.</span></span></p><br></li><li><p><span><span>Integrate contractors, consultants, authorities and stakeholders to resolve interfaces, approvals and sequencing.</span></span></p><br></li><li><p><span><span>Manage programme, cost, procurement, risk, change, reporting and recovery planning.</span></span></p><br></li><li><p><span><span>Champion safety, quality, sustainability, compliance and operational readiness.</span></span></p><br></li></ul><p><span><span><strong>You’ll need to have:</strong></span></span></p><br><ul><li><p><span><span>Bachelor’s degree in electrical engineering, civil engineering, building services engineering, construction management, project management or a related discipline. Master’s degree, chartered/professional registration, PMP, PRINCE2, APM, PMI-SP, RICS, Lean Construction or equivalent certification is preferred.</span></span></p><br></li><li><p><span><span>Strong track record in governance, project controls, procurement support, contract administration, authority coordination, stakeholder management, risk management and executive reporting.</span></span></p><br></li><li><p><span><span>Extensive years of progressive experience in buildings, utilities, infrastructure, construction or programme delivery, with substantial exposure to dry utility systems and building-interface works.</span></span></p><br></li><li><p><span><span>Proven experience leading power, telecoms, ICT, ELV, fibre, street lighting, gas, utility corridor, substation, duct bank, chamber, service connection or similar dry utility packages.</span></span></p><br></li><li><p><span><span>Demonstrated ability to manage multidisciplinary teams, consultants, contractors, utility providers and authorities across design, procurement, construction, testing, commissioning and handover.</span></span></p><br></li><li><p><span><span>Strong track record in project governance, controls, contract administration, procurement support, stakeholder management, interface management, risk management and executive reporting.</span></span></p><br></li><li><p><span><span>Experience on major mixed-use, urban development, campus, data centre, transport, public realm or large-scale capital programmes is advantageous.</span></span></p><br></li><li><p><span><span>Professional English proficiency required;</span></span></p><br></li><li><p><span><span>Arabic is advantageous where authority, local stakeholder or regional delivery coordination is required.</span></span></p><br></li><li><p><span><span>Advanced capability in Microsoft Office, Microsoft Project, Primavera P6, Power BI or equivalent dashboards, document control platforms, risk registers, collaboration platforms and project management information systems. Valid driving licence and site access eligibility may be required.</span></span></p><br></li><li><p><span><span>Dry utility and building infrastructure delivery, including power, telecoms, ICT, ELV, fibre, street lighting, gas, substations, utility corridors and service connections.</span></span></p><br></li><li><p><span><span>Utility interface management, authority approvals, permitting, energisation, testing, commissioning, handover and asset data closeout.</span></span></p><br></li><li><p><span><span>Construction sequencing, constructability, access planning, temporary works coordination, logistics and field issue resolution.</span></span></p><br></li><li><p><span><span>Schedule, cost, change, risk, issue, dependency, procurement and contractor performance management.</span></span></p><br></li><li><p><span><span>Executive reporting, governance packs, dashboards, technical reviews, decision papers and assurance responses.</span></span></p><br></li><li><p><span><span>Strategic judgement and senior stakeholder influence.</span></span></p><br></li><li><p><span><span>Calm, evidence-based decision-making under pressure.</span></span></p><br></li><li><p><span><span>Strong ownership, accountability and delivery discipline.</span></span></p><br></li><li><p><span><span>Collaborative leadership across multidisciplinary and multicultural teams.</span></span></p><br></li><li><p><span><span>Clear communication, negotiation, conflict resolution and escalation management.</span></span></p><br></li></ul><p><span><span><strong>Our values</strong></span></span></p><br><p><span><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></span></p><br><p><span><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></span></p><br><p><span><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></span></p><br><p><span><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></span></p><br><p><span><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></span></p><br><p><span><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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No experience required </div>
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<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Project Controls Manager </strong></span></span></p><br><p><span><span><strong>The project:</strong></span></span></p><br><p><span><span>Mace is providing strategic project management consultancy for major new-build stadiums, multiple stadium redevelopments, and wider precinct transformations in Riyadh.</span></span></p><br><p><span><span>The scope includes the delivery of new stadiums, increasing existing stadia capacity, delivering major mixed-use amenities, and introducing robust knowledge transfer to ensure operational excellence and long-term sustainability beyond construction.</span></span></p><br><p><span><span>Delivers the implementation and delivery of a range of PMO and Project Controls services to designated projects within the PMO and Planning Centre of Excellence. </span></span></p><br><p><span><span><strong>You’ll be responsible for:</strong></span></span><br> </p><br><p><span><span><strong>Safety first - Going home safe and well:</strong></span></span></p><br><ul><li><span><span>You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.</span></span></li><li><span><span>You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.</span></span></li><li><span><span>You will promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team. </span></span></li></ul><p><span><span><strong>Client focus – Deliver on our promise:</strong></span></span></p><br><ul><li><span><span>You will ensure robust quality systems are in place and suitably managed in line with service excellence. </span></span></li><li><span><span>You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.</span></span></li><li><span><span>You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project. </span></span></li></ul><p><span><span><strong>Integrity – Always do the right thing:</strong></span></span></p><br><ul><li><span><span>You will manage project budgets and highlight any risks, challenges and mitigations.</span></span></li><li><span><span>You will support the long term development of your function or Business Unit (BU), creating a sustainable business future.</span></span></li><li><span><span>You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. </span></span></li></ul><p><span><span><strong>Create opportunity for our people to excel:</strong></span></span></p><br><ul><li><span><span>You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities. </span></span></li><li><span><span>You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs). </span></span></li><li><span><span>You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.</span></span></li></ul><p><strong>Your responsibilities:</strong></p><br><ul><li><p><span><span>Champion safety, wellbeing, inclusivity and responsible delivery across every project.</span></span></p><br></li><li><p><span><span>Deliver projects through clear planning, quality systems and strong stakeholder collaboration.</span></span></p><br></li><li><p><span><span>Supervise change and commercial performance with integrity.</span></span></p><br></li><li><p><span><span>Lead teams to achieve KPIs, share best practice and unlock potential across Mace.</span></span></p><br></li><li><p><span><span>Deliver PMO and Project Controls across commissions, aligning frameworks with Mace Control Centre and client requirements.</span></span></p><br></li><li><p><span><span>Build trusted client relationships, supporting governance, reporting and performance meetings.</span></span></p><br></li><li><p><span><span>Advise teams on cost, schedule, change, risk, baselines and contingency management.</span></span></p><br></li><li><p><span><span>Support integrated controls, junior colleagues, risk mitigation and net zero carbon outcomes.</span></span></p><br></li></ul><p><span><span><strong>You’ll need to have:</strong></span></span></p><br><ul><li><p><span><span>Experience of working on complex construction projects and major Consultancy commissions.</span></span></p><br></li><li><p><span><span>Experience of delivering effective PMO and Project Controls Services/ assurance frameworks/strategies.</span></span></p><br></li><li><p><span><span>Working knowledge of PMO and Project Controls tools, techniques and software (e.g. MS office and Power BI, Aconex, Primavera P6 and RiskHive).</span></span></p><br></li><li><p><span><span>Effective communication and engagement skills.</span></span></p><br></li><li><p><span><span>Effective networking skills.</span></span></p><br></li><li><p><span><span>Creating and delivering persuasive and engaging presentations to Client/s. </span></span></p><br></li><li><p><span><span>Understanding of construction/delivery lifecycle.</span></span></p><br></li><li><p><span><span>Working knowledge of PMO and Project Controls service delivery in one or more sectors (e.g. rail, highways, nuclear, public sector, hospitals).</span></span></p><br></li><li><p><span><span>Good interpersonal skills and ability to form effective working relationships.</span></span></p><br></li><li><p><span><span>Ability to collaborate with and influence others.</span></span></p><br></li><li><p><span><span>Proven ability to articulate complex information and ideas for a non-technical audience. </span></span></p><br></li><li><p><span><span>Strong Attention to detail.</span></span></p><br></li><li><p><span><span>Mace Behaviours (Curious, Collaborators, Contributors, Champions) - good compliance and maturing behaviours as required.</span></span></p><br></li><li><p><span><span>Exhibits some commercial acumen at times.</span></span></p><br></li><li><p><span><span>Good communication and engagement skills.</span></span></p><br></li><li><p><span><span>Effective networking skills.</span></span></p><br></li><li><p><span><span>Ability to support the establishment of high performing teams.</span></span></p><br></li><li><p><span><span>Ability to manage challenging behaviours, relationships and still secure a positive outcome. </span></span></p><br></li><li><p><span><span>Resilient/robust in the face of challenging situations, clients, personalities. </span></span></p><br></li><li><p><span><span>Flexible, pragmatic and adaptable but also knows when to fight their corner.</span></span></p><br></li><li><p><span><span>Extensive experience supporting the delivery of a range of PMO and Project Controls services within the construction sector and/or management consultancy.</span></span></p><br></li><li><p><span><span>APM Planning and Project Controls (PPC) Foundation and Practitioner.</span></span></p><br></li></ul><p><span><span><strong>Our values</strong></span></span></p><br><p><span><span><strong>Safety first - Going home safe and well:</strong> We champion a safe, diverse, and inclusive working environment, understanding the importance of well-being in every team.</span></span></p><br><p><span><span><strong>Client focus - Deliver on our promise:</strong> We own the quality of deliverables and strategic outcomes and build long-term relationships with our clients.</span></span></p><br><p><span><span><strong>Integrity - Always do the right thing:</strong> We influence positive outcomes within our industry while always aligning with our compliance obligations.</span></span></p><br><p><span><span><strong>Create opportunity - For our people to excel:</strong> We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</span></span></p><br><p><span><span>Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfill all the criteria, please apply, as you may still be the best candidate for this role or another role within our organisation.</span></span></p><br><p><span><span>We are also open to discussing part-time, flexible, and hybrid working options if suitable within the role.</span></span></p><br><p><span><span>#LI-On-site</span></span></p><br><p><span><span>#LI-JP1</span></span></p><br><p><span><span>Please remember the </span></span><span><span>Employee Referral Scheme</span></span><span><span> and if there are any talented people you can recommend, just click the button and use the ‘Refer a friend’ feature found within the relevant job.</span></span></p><br><p><span><span>https://myhr.servic</span></span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<strong>This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Account Director based in Saudi Arabia.<br><br></strong>This role offers the opportunity to lead and grow a portfolio of strategically important enterprise customers within a global creative services environment. You will own the customer relationship from initial scoping through delivery, renewal, and expansion, combining strategic account leadership with commercial growth. The position sits at the intersection of customer strategy, operational execution, and long-term partnership development. You will work closely with senior stakeholders, cross-functional delivery teams, and creative and operational partners to turn business objectives into scalable programs. Success will involve strengthening retention, identifying growth opportunities, and ensuring consistently high-quality delivery. The role is well suited to an experienced account leader who thrives in a remote, fast-paced, high-trust environment.<br><br><strong>Accountabilities<br><br></strong><ul><li>Own the end-to-end relationship for a portfolio of 5–10 enterprise customers, strengthening retention, expansion, and executive-level trust.</li><li>Develop and execute strategic account plans that identify upgrade, expansion, and long-term growth opportunities.</li><li>Lead renewal processes and commercial negotiations in collaboration with leadership.</li><li>Build and maintain strong relationships with senior client stakeholders and procurement teams.</li><li>Translate customer objectives and business needs into scalable creative programs and solutions.</li><li>Partner with Project Managers and Producers to coordinate delivery across multiple workstreams and maintain a high-quality customer experience.</li><li>Serve as the senior escalation point for complex customer issues, resolving challenges quickly while maintaining confidence and trust.</li><li>Monitor account health, burn rates, pacing, performance, and profitability across assigned accounts.</li><li>Develop ROI-focused business cases that clearly demonstrate the value and business impact of proposed solutions.</li><li>Identify opportunities to use AI and automation to improve customer outcomes, efficiency, and delivery.</li><li>Coach and develop Project Managers and Producers, strengthening delivery standards and customer management capabilities.</li><li>Collaborate with Creative, Product, and Operations teams to align resourcing, priorities, and execution with customer needs.<br><br></li></ul><strong>Requirements<br><br></strong><ul><li>5–10+ years of experience in account management or client services within creative, marketing, digital, or related environments.</li><li>3–5+ years of experience in an account leadership position such as Senior Account Manager, Group Account Manager, Account Director, or equivalent.</li><li>Proven experience managing and growing enterprise or high-value global customer accounts.</li><li>Strong commercial acumen, with experience owning or contributing to revenue, retention, and account growth targets.</li><li>Experience working with enterprise, SaaS, D2C, or B2B clients.</li><li>Demonstrated ability to build relationships with senior stakeholders and navigate complex organizational structures and procurement processes.</li><li>Experience leading, coaching, and developing cross-functional teams.</li><li>Strong operational mindset, with the ability to scale delivery while maintaining quality, customer satisfaction, and profitability.</li><li>Ability to translate broader business objectives into actionable programs, solutions, and measurable outcomes.</li><li>Excellent communication, stakeholder management, problem-solving, and negotiation skills.</li><li>Structured, proactive, and solution-oriented approach to managing complex accounts and competing priorities.</li><li>Ability to work effectively in a fully remote environment across multiple time zones and cultures.<br><br></li></ul><strong>Benefits<br><br></strong><ul><li>Fully remote, remote-first working environment.</li><li>Opportunity to manage strategically important enterprise accounts and influence long-term customer relationships.</li><li>Exposure to global clients, senior stakeholders, commercial strategy, creative delivery, AI, and automation.</li><li>Opportunity to work with a globally distributed team spanning 60+ nationalities and multiple time zones.</li><li>High-trust, fast-paced environment with direct feedback and continuous opportunities for professional growth.</li><li>Mentorship and opportunities to take on meaningful responsibility and leadership.</li><li>Opportunity to shape processes and contribute to the growth of a global creative services organization.</li><li>Collaborative environment focused on customer outcomes, high-quality work, and continuous improvement.</li><li>Salary, healthcare, retirement, paid time off, and other specific compensation details were not specified in the source description.<br><br></li></ul><strong>How Jobgether Works<br><br></strong>We use an <strong>AI-powered matching process</strong> to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br><strong>Data Privacy Notice:</strong> By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.<br><br>
<p><br></p><p><b>Your key responsibilities</b></p><ul><li>Lead and support Banking and Capital Markets advisory engagements across finance transformation, operating model design, core banking modernisation, digital channels, data, controls and technology-enabled change.</li><li>Lead and support asset management/private equity advisory engagements across finance, operating model design both as the management company level and at the portfolio company level</li><li>Strong understanding of fund controllership and fund accounting principles and practices.</li><li>Work with client stakeholders across business, finance, operations, technology, risk and compliance functions to assess current-state challenges, define target-state requirements and develop practical implementation roadmaps.</li><li>Translate banking strategy and business requirements into actionable workplans, process designs, capability maps, target operating models, governance structures and implementation deliverables.</li><li>Support large-scale transformation and implementation programmes, including programme governance, PMO setup, milestone tracking, RAID management, business readiness, change adoption and executive reporting.</li><li>Contribute to business development activities including proposal development, credentials, scope definition, effort estimation, client presentations and preparation of boardroom-ready materials.</li><li>Coach and manage junior team members, ensuring high-quality analysis, structured problem solving, strong documentation and timely delivery of client outputs.</li></ul><p>Skills and attributes for success</p><ul><li>Strong structured problem-solving skills with the ability to break down complex banking issues into clear hypotheses, analyses and recommendations.</li><li>Excellent stakeholder management skills, with the ability to engage confidently with client teams across business, finance, technology, operations and risk functions.</li><li>Strong written and verbal communication skills, including the ability to develop executive-level presentations, reports, process documentation and decision-ready materials.</li><li>Ability to manage multiple workstreams, prioritize tasks, meet deadlines and maintain high-quality delivery standards in a fast-paced consulting environment.</li><li>Commercial mindset with the ability to identify client needs, support proposal development and contribute to the growth of the FAAS Banking and Capital Markets practice.</li><li>Experience coaching junior consultants and reviewing deliverables to ensure analytical rigour, traceability and professional quality.</li></ul><p>To qualify for the role, you must have.</p><ul><li>5 7 years of relevant professional experience, preferably gained within a top-tier consulting firm, Big Four advisory practice, financial services technology advisory firm or a leading banking transformation environment.</li><li>Strong experience serving Banking and Capital Markets clients, with exposure to retail banking, corporate banking, transaction banking, treasury, payments, lending, deposits, cards, trade finance, capital markets or related banking products.</li><li>Strong experience serving asset management and private equity clients.</li><li>Familiarity with different types of fund structures.</li><li>Demonstrated experience in transformation programmes within the asset management, private equity and banking sector, including operating model redesign, process improvement, technology implementation, digital transformation, core banking modernisation or large-scale programme delivery.</li><li>Experience working with or around core banking platforms, digital banking channels, payments platforms, workflow tools, data platforms, reporting systems, ERP / finance systems, CRM, treasury systems or other technologies that support day-to-day banking operations.</li><li>Experience with asset management technology platforms.</li><li>Familiarity with leading AI use cases in the banking market, including intelligent document processing, GenAI-enabled reporting, AI-assisted credit analysis, anomaly detection, predictive controls, intelligent reconciliations, workflow automation and AI-enabled back-office productivity improvements.</li><li>Practical understanding of how banks operate across front office, middle office, back office, finance, operations, risk, technology and control functions.</li><li>Experience supporting implementation projects, including requirements gathering, solution assessment, vendor coordination, testing support, business readiness, cutover planning, hypercare or benefits tracking.</li><li>Bachelor s degree in Finance, Accounting, Business, Economics or a related discipline.</li><li>Professional qualifications such as CA, CPA, ACCA, CFA, or relevant certifications will be advantageous.</li><li>Prior experience in a top-tier consulting firm or advisory environment serving Banking and Capital Markets clients is strongly preferred.</li><li>Fluency in English is required; Arabic language capability would be an advantage for regional client delivery.</li></ul><p>Ideally, you ll also have</p><ul><li>Strong understanding of core banking products and processes, including customer onboarding, account servicing, lending, deposits, payments, cards, transaction banking, treasury and financial reporting touchpoints.</li><li>Familiarity with core banking and peripheral banking technology landscapes, including digital channels, mobile and internet banking, middleware, payments infrastructure, enterprise data platforms, reporting tools and operational workflow solutions.</li><li>Strong understanding of private equity fund structures and asset management operations.</li><li>Ability to assess banking operating models across people, process, technology, data, governance, controls and service delivery dimensions.</li><li>Strong appreciation of the role of data, controls, automation and technology architecture in supporting reliable, scalable and compliant banking operations.</li><li>Ability to identify, assess and prioritize AI and automation opportunities across banking back-office functions, including operations, finance, reconciliations, reporting, controls, onboarding support, service request management and exception handling.</li><li>Working knowledge of transformation delivery methodologies, including waterfall, agile, hybrid delivery, PMO governance, business case development, benefits tracking and change management.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Finance, Accounting, Business, Economics or a related discipline. Professional qualifications such as CA, CPA, ACCA, CFA, or relevant certifications will be advantageous. Prior experience in a top-tier consulting firm or advisory environment serving Banking and Capital Markets clients is strongly preferred. Fluency in English is required; Arabic language capability would be an advantage for regional client delivery.</p>
<p><strong>Job Description Overview</strong> The Project Manager will be responsible for the overall planning, coordination, execution, and delivery of bridge and transportation infrastructure works within the Projects. The role will lead multidisciplinary teams to ensure successful project delivery in accordance with contractual requirements, approved budgets, project schedules, quality standards, HSE requirements, and client expectations.</p><p><strong>Your role</strong></p><p><strong>Project Planning & Delivery</strong></p><ul><li>Lead the planning and execution of bridge and infrastructure project activities from inception through completion.</li><li>Develop project execution plans, delivery strategies, and implementation roadmaps.</li><li>Ensure project objectives are achieved in relation to scope, quality, schedule, budget, and safety.</li><li>Manage project resources and construction activities to meet programme milestones.</li><li>Monitor project progress and implement corrective actions where required.</li><li>Ensure alignment of project delivery with client requirements and client expectations.</li></ul><p><strong>Design & Construction Coordination</strong></p><ul><li>Coordinate activities between design consultants, construction teams, contractors, and authorities.</li><li>Review engineering deliverables to ensure constructability and compliance with project objectives.</li><li>Manage design changes and ensure timely implementation of approved modifications.</li><li>Resolve technical and construction-related issues affecting project delivery.</li><li>Lead multidisciplinary coordination meetings and technical workshops.</li></ul><p><strong>Contract & Commercial Management</strong></p><ul><li>Monitor compliance with contractual obligations and project requirements.</li><li>Support administration of FIDIC and infrastructure-related contracts.</li><li>Review variations, claims, and change requests.</li><li>Coordinate with commercial and contracts teams to manage cost and contractual risks.</li><li>Ensure commercial objectives are achieved while protecting project interests.</li><li>Support negotiations and resolution of contractual matters.</li></ul><p><strong>Programme & Schedule Management</strong></p><ul><li>Develop and monitor project schedules in coordination with planning teams.</li><li>Track progress against key milestones and contractual deliverables.</li><li>Identify risks to schedule and implement recovery plans where necessary.</li><li>Coordinate construction sequencing and interface management activities.</li><li>Ensure effective integration of engineering, procurement, construction, and commissioning activities.</li></ul><p><strong>Stakeholder & Client Management</strong></p><ul><li>Serve as the primary point of contact for project stakeholders.</li><li>Lead client meetings and project review sessions.</li><li>Ensure timely communication of project status, challenges, risks, and opportunities.</li></ul><p><strong>Risk Management</strong></p><ul><li>Identify and manage project risks throughout the project lifecycle.</li><li>Establish mitigation measures for technical, commercial, operational, and schedule-related risks.</li><li>Maintain project risk registers and action plans.</li><li>Lead risk review workshops and management reviews.</li><li>Ensure proactive management of emerging issues and opportunities.</li></ul><p><strong>Quality Management</strong></p><ul><li>Ensure project works comply with approved specifications, standards, and quality requirements.</li><li>Monitor implementation of Quality Assurance and Quality Control procedures.</li><li>Support inspections, audits, testing, and handover activities.</li><li>Ensure completion of punch lists and close-out requirements.</li><li>Promote a culture of quality and continuous improvement across the project team.</li></ul><p><strong>Health, Safety & Environmental Leadership</strong></p><ul><li>Champion a strong Health, Safety, and Environmental culture across the project.</li><li>Ensure compliance with project HSE plans, client requirements, and Saudi regulations.</li><li>Support incident prevention and risk management initiatives.</li><li>Participate in safety leadership walks, inspections, and audits.</li><li>Promote the successful achievement of project safety objectives.</li></ul><p><strong>Team Leadership & Resource Management</strong></p><ul><li>Lead and manage multidisciplinary project teams including engineering, commercial, planning, quality, HSE, and construction personnel.</li><li>Establish clear objectives and performance expectations.</li><li>Mentor and develop project team members.</li><li>Ensure effective workforce planning and resource allocation.</li><li>Foster collaboration, accountability, and high performance across all project functions.</li></ul><p><strong>Project Controls & Reporting</strong></p><ul><li>Monitor project performance through key performance indicators (KPIs).</li><li>Prepare executive project updates for senior management and client stakeholders.</li><li>Ensure accurate and timely project reporting.</li></ul><p><strong>Interface & Utility Coordination</strong></p><ul><li>Manage interfaces between bridge works, roadway infrastructure, utilities, traffic systems, and adjacent projects.</li><li>Coordinate utility relocation activities and authority approvals.</li><li>Oversee traffic management and detour implementation requirements.</li><li>Ensure effective integration between all project disciplines and work packages.</li></ul><p><strong>Testing, Commissioning & Handover</strong></p><ul><li>Oversee testing, commissioning, and operational readiness activities.</li><li>Ensure project systems and assets meet specification requirements before handover.</li><li>Coordinate with client representatives and operational stakeholders.</li><li>Manage project close-out, documentation, and asset handover processes.</li><li>Ensure successful transition to operations and maintenance teams.</li></ul><p><strong>About you</strong></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor's Degree in Civil Engineering, Structural Engineering, Construction Management, or a related discipline.</li><li>Master's Degree in Project Management, Construction Management, Engineering Management, or MBA is highly desirable.</li><li>PMP (Project Management Professional), PRINCE2, or equivalent certification is preferred.</li><li>Chartered Engineer (CEng), Professional Engineer (PE), or equivalent registration is highly advantageous.</li><li>Minimum 15 years of experience in major infrastructure and transportation projects.</li><li>Minimum 8 years in Project Management roles involving bridge and transportation infrastructure delivery.</li><li>Experience delivering projects valued at USD 100 Million+.</li><li>Previous experience in Saudi Arabia and GCC infrastructure projects is highly preferred.</li><li>Experience within consultant, PMC, client-side, or major contractor organizations is desirable.</li><li><strong>Key Skills</strong> Strong project leadership and team management. Excellent stakeholder and client management skills. Advanced planning and programme management capabilities. Commercial and contractual awareness. Strong problem-solving and decision-making abilities. Effective risk and change management skills. Excellent negotiation, communication, and presentation skills.</li><li><strong>Behavioral Competencies</strong> Results-oriented and delivery-focused. Strategic thinker with strong leadership presence. High level of professionalism and accountability. Ability to influence stakeholders at all organizational levels. Strong collaboration and relationship-building skills. Proactive and solution-driven approach. Commitment to safety, quality, and operational excellence.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p>.</p><br>Job Purpose <br><p>Monitor, analyze, and control project costs throughout the project lifecycle to ensure delivery within approved budgets. Provide accurate cost forecasting, financial reporting, and variance analysis, while supporting project management in making informed decisions. coordinate with project, procurement, contracts, QS, and finance teams to optimize cost performance, manage risks, and maintain effective budget control.</p><br><br><br>Functional Responsibilities <br>
<p><strong><span>Budget Control & Cost Monitoring</span></strong></p><br>
<br>
<p><span>• </span><span>Prepare, maintain, and update project cost control sheets, cost codes, and budget tracking registers.</span></p><br>
<br>
<p><span>• </span><span>Monitor commitments, actual costs, accruals, and forecasted costs against the approved project budget.</span></p><br>
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<p><span>• </span><span>Identify cost variances, analyze root causes, and recommend corrective actions to project management.</span></p><br>
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<p><strong><span>Forecasting & Reporting</span></strong></p><br>
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<p><span>• </span><span>Prepare periodic cost reports, cash-flow updates, cost-to-complete forecasts, and estimate-at-completion dashboards.</span></p><br>
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<p><span>• </span><span>Support monthly project performance reviews by presenting budget status, risks, savings opportunities, and cost trends.</span></p><br>
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<p><span>• </span><span>Coordinate with planning teams to align cost forecasts with the project schedule and progress data.</span></p><br>
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<p><strong><span>Subcontracts, Procurement & Payments</span></strong></p><br>
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<p><span>• </span><span>Track subcontractor and supplier commitments, invoices, payment certificates, and change impacts.</span></p><br>
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<p><span>• </span><span>Coordinate with procurement, contracts, QS, and finance teams to verify cost allocation and payment status.</span></p><br>
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<p><span>• </span><span>Support evaluation of variation orders, claims, and cost impacts before approval.</span></p><br>
<br><br><br>General Responsibilities <br><p>HR Proficiency:</p><br>
Ability to obtain updated soft and technical skills related to the job
To have a vision and a plan for the career path and how to achieve it.
<p>Delivery:</p><br>
Perform the planned activities to meet the operational and development targets as per delivery schedules.
Utilize resources effectively to achieve objectives within efficient cost and time.
Provide a periodic report formatted by detailing the deviation and execution of planned tasks.
<p>Problem-Solving:</p><br>
Solve any related problems arise and escalate any complex operational issues.
<p>Quality:</p><br>
Ensure quality requirements to develop effective quality control and processes including specifications for products or processes or related activities.
<p>Business Process Improvements:</p><br>
Coordinate well-defined written systems, policies, procedures, and seek automations opportunities as much as possible.
<p>Compliance:</p><br>
Comply to related policy and procedures and work instructions.
<p>Health, Safety, and Environment:</p><br>
Ensure compliance of relevant safety, quality, and environmental management procedures and controls within defined area of work activity to guarantee safety, legislative compliance, and delivery of high-quality products/services.<br><br>Qualification <br>Bachelor in Civil Engineering or Any relevant field<br><br><br>Experience <br>4 to 6 Years<br>2 to 5 Years<br><br><br>Skills <br>Cost Estimating<br>Cost Control<br>Cost Variance Analysis<br>Risk Management<br><br><br><br>
</div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
The Senior Manager - People & Performance position at Qiddiya Investment Company is a strategic role responsible for driving people-related initiatives that enhance organizational performance, employee engagement, resource mobility and workforce planning. This role collaborates closely with Qiddiya and Delivery Partner HR Business Partners, HR Centres of Excellence, leadership teams, and functional heads to develop and implement performance management frameworks, employee development programs, and culture-building initiatives aligned with Qiddiya's ambition as a transformative entertainment and lifestyle destination.<br><br>The Senior Manager leads the design of Delivery Partner performance measurement systems, integrated execution of performance measurement systems, recognition programs, and continuous feedback processes to build a high-performing integrated workforce. Acting as a change agent, this role ensures alignment of people strategies with corporate objectives and supports leaders in fostering an inclusive, motivated, and collaborative culture.<br><br>Key Responsibilities<br><br>Optimize workforce planning and allocation to deploy the right people with the right skills at the right time across E-BU projects<br><br>Deliver and support effective onboarding programs to enable new joiners to integrate quickly and perform efficiently<br><br>Strengthen learning and development initiatives to enhance technical and leadership capabilities across BU teams<br><br>Implement structured performance management to drive accountability and improvement through consistent goal setting and feedback Promote knowledge sharing and collaboration to exchange best practices and expertise that enhance team performance<br><br>Cross business unit interface/collaboration where required as well as any Adhoc initiatives across the BU.<br><br>Coach leaders on managing employee performance, difficult conversations, and talent development.<br><br>Provide front line support to the project teams, providing guidance and advice on issues and escalation routes where applicable.<br><br>Responsible for Delivery Partner timesheets and maintaining Delivery Partner people data.<br><br>General reporting responsibilities inclusive of business reporting and government entity reporting.<br><br>Requirements<br><br>Bachelor's degree in Human Resources, Business Administration, Organizational Psychology, or related field; Master's degree preferred.<br><br>7+ years of experience in people performance management, talent development, or organizational effectiveness roles. Demonstrated experience designing and implementing performance management frameworks and employee engagement initiatives.<br><br>Strong understanding of cultural transformation, change management, and leadership development. The position requires strong stakeholder management skills, the ability to influence at all levels, challenging constructively where required, and a data-driven mindset to translate analytics into actionable insights<br><br>Experience working within large-scale, complex organizations or project-driven environments is an advantage.<br><br>Resilient and adaptable in a fast-moving, evolving environment.<br><br>Comfortable operating with ambiguity and change, and without or established precedents
<h3>Key Responsibilities</h3>
<p>Provide overall leadership and strategic direction for design management across all project stages, from master planning and concept design through detailed design and IFC.</p>
<p>Lead and manage multidisciplinary design teams and consultants , ensuring effective collaboration, clear responsibilities, and coordinated delivery of design packages.</p>
<p>Establish and maintain robust design management processes, governance, and controls , ensuring design activities are aligned with project objectives, programme, budget, quality, and client requirements.</p>
<p>Lead the coordination between master planners, architects, engineers, specialist consultants, contractors, and other project stakeholders , proactively identifying and resolving design interfaces and technical issues.</p>
<p>Review, monitor, and manage the quality and progress of design deliverables from internal teams and/or subconsultants across infrastructure and associated disciplines, including:</p>
<ul>
<li>Roads and highways</li>
<li>Water and wastewater networks</li>
<li>Stormwater and drainage</li>
<li>Power and electrical infrastructure</li>
<li>ICT and telecommunications</li>
<li>Pump stations and utility facilities</li>
<li>Bridges and structures</li>
<li>Marine infrastructure</li>
<li>Public realm and associated infrastructure</li>
</ul>
<p>Provide strong technical oversight and demonstrate a broad understanding of multidisciplinary infrastructure engineering , including utility networks, pump stations, process facilities, roads, bridges, structures, and associated civil infrastructure.</p>
<p>Ensure design solutions comply with Saudi Arabian authority requirements, applicable codes, regulations, and international standards , including requirements of MOMRAH, NWC, SEC, SWCC, Royal Commissions, and other relevant authorities.</p>
<p>Manage the design programme, deliverables, risks, interfaces, and key milestones , ensuring timely resolution of issues and maintaining alignment with the overall project delivery strategy.</p>
<p>Lead and participate in design reviews, technical assurance, constructability reviews, value engineering, and design optimisation exercises , ensuring solutions are technically robust, commercially viable, and fit for purpose.</p>
<p>Act as a senior point of contact for the client and key project stakeholders , providing clear advice on design strategy, technical matters, risks, interfaces, and delivery priorities.</p>
<p>Build and maintain effective relationships with client representatives, government authorities, consultants, contractors, and other external stakeholders , facilitating timely decision-making and approvals.</p>
<p>Work closely with project controls, commercial, procurement, and construction teams to ensure design delivery remains aligned with programme, cost, procurement strategy, and construction requirements.</p>
<p>Provide leadership, mentoring, and technical guidance to design managers, discipline leads, engineers, and junior staff, promoting a collaborative and high-performing design environment.</p>
<p>Support the management of statutory approvals, permits, and authority interfaces , ensuring submissions are coordinated effectively and approvals are obtained in line with project requirements.</p>
<p>Ensure design strategies incorporate appropriate considerations for sustainability, resilience, constructability, operational requirements, and digital infrastructure , where applicable.</p>
<p>Proactively identify and manage design risks, technical challenges, scope gaps, and interface issues , developing effective mitigation strategies and driving issues through to resolution.</p>
<p>Contribute to the development and implementation of design standards, procedures, quality systems, and best practices , supporting continuous improvement across project delivery.</p>
<p><em>Desirable Experience</em></p>
<p>Experience delivering major master-planned developments, mixed-use developments, urban developments, infrastructure programmes, or other complex large-scale projects .</p>
<p>Experience working on significant Saudi Arabian development programmes , particularly within Riyadh.</p>
<p>Experience with government, semi-government, or major private-sector clients.</p>
<p>Strong understanding of BIM, digital engineering, smart infrastructure, sustainability, and resilient design principles .</p>
<p>Experience operating within large multidisciplinary engineering and consultancy organisations.</p><p><strong>Desired Candidate Profile</strong></p><p><em>Minimum Requirements</em></p>
<p>Bachelor s and/or Master s Degree in Engineering, Architecture, Construction Management, or a related discipline .</p>
<p>15+ years of relevant professional experience , with significant experience in design management and multidisciplinary project delivery.</p>
<p>Proven experience managing design across large-scale, complex development and infrastructure projects .</p>
<p>Significant experience in the Middle East, preferably with substantial experience in Saudi Arabia .</p>
<p>Strong understanding of design management principles, multidisciplinary coordination, design governance, technical assurance, and project delivery .</p>
<p>Experience working with Saudi Arabian authorities, approval processes, regulations, and infrastructure standards .</p>
<p>Chartered Engineer, Professional Engineer, or equivalent internationally recognised professional qualification is highly desirable.</p>
<p>Proven experience leading multidisciplinary teams, design consultants, and complex stakeholder interfaces .</p>
<p>Strong understanding of infrastructure engineering disciplines and their interfaces, including civil, utilities, roads, structures, electrical, ICT, and associated infrastructure.</p>
<p>Demonstrated ability to operate at a senior client-facing level , providing strategic advice and technical leadership.</p>
<p>Strong commercial and programme awareness, with the ability to manage competing priorities across complex projects.</p>
<p>Excellent leadership, communication, negotiation, stakeholder management, and problem-solving skills .</p>
<p>Excellent written and verbal communication skills in English.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong>Senior Manager Stakeholder Management</strong></span></span></p><br><p><span><span><strong>The project:</strong></span></span></p><br><p><span><span>Manages and oversees the implementation and delivery of a range of Stakeholder Management services to support commissions and provides line management leadership and guidance for others within the assigned Hub as required. </span></span></p><br><p><span><span><strong>You’ll be responsible for:</strong></span></span><br> </p><br><p><span><span><strong>Safety first - Going home safe and well:</strong></span></span></p><br><ul><li><span><span>You will promote Mace's value of Safety First, exhibiting visible safety behaviours, sharing lessons learned and using safety moments and Mace's HSW framework to support the safety and wellbeing of all Mace staff.</span></span></li><li><span><span>You will possess technical expertise in local health and safety rules and regulations relevant to project portfolio.</span></span></li><li><span><span>You will promote a diverse and inclusive working environment and understand the importance of the wellbeing of the people in your team. </span></span></li></ul><p><span><span><strong>Client focus – Deliver on our promise:</strong></span></span></p><br><ul><li><span><span>You will ensure robust quality systems are in place and suitably managed in line with service excellence. </span></span></li><li><span><span>You will manage delivery from project inception/brief, through design development and planning, contractor procurement and construction phase in accordance with the overall delivery program and agreed project milestones.</span></span></li><li><span><span>You will manage tasks and associated deliverables in support of the Associate Director and other senior leaders, alongside the wider project and client teams, to ensure the timely and accurate delivery of the project. </span></span></li></ul><p><span><span><strong>Integrity – Always do the right thing:</strong></span></span></p><br><ul><li><span><span>You will manage project budgets and highlight any risks, challenges and mitigations.</span></span></li><li><span><span>You will support the long term development of your function or Business Unit (BU), creating a sustainable business future.</span></span></li><li><span><span>You will commit to making a positive impact for our people, our clients, and our planet, and take ownership for holding others to account who do not uphold the Mace values. </span></span></li></ul><p><span><span><strong>Create opportunity for our people to excel:</strong></span></span></p><br><ul><li><span><span>You will manage design and wider consultant teams in a collaborative manner to ensure effective completion of responsibilities. </span></span></li><li><span><span>You will lead and manage the project team and relevant stakeholders to achieve strategic project key performance indicators (KPIs). </span></span></li><li><span><span>You will actively network, innovate, and seek understanding of best practice, utilising the full depth of knowledge of Mace Group, the Centres of Excellence, Mace Way Control Centre and Knowledge Hub.</span></span></li></ul><p><strong>Your responsibilities:</strong></p><br><ul><li><p><span><span>Champion safety, wellbeing, inclusivity and responsible delivery across every project.</span></span></p><br></li><li><p><span><span> Deliver projects through clear planning, quality systems and strong stakeholder collaboration.</span></span></p><br></li><li><p><span><span> Supervise change and commercial performance with integrity.</span></span></p><br></li><li><p><span><span> Lead teams to achieve KPIs, share best practice and unlock potential across Mace.</span></span></p><br></li><li><p><span><span> Lead stakeholder management strategies, frameworks and service delivery across assigned commissions.</span></span></p><br></li><li><p><span><span> Build trusted client, consultant and contractor relationships to meet expectations and deliver outcomes.</span></span></p><br></li><li><p><span><span> Govern standards, reporting, KPIs, risks and compliance in line with Mace and client requirements.</span></span></p><br></li><li><p><span><span> Mentor teams, integrate disciplines, support resourcing and champion net zero carbon delivery.</span></span></p><br></li></ul><p><span><span><strong>You’ll need to have:</strong></span></span></p><br><p><span><span>·</span></span><span><span>Experience of effective leadership on complex construction projects. </span></span></p><br><p><span><span>·</span></span><span><span>Experience of setting up effective functional management/assurance frameworks/strategies.</span></span></p><br><p><span><span>·</span></span><span><span>Comprehensive knowledge of functional tools, techniques and software.</span></span></p><br><p><span><span>·</span></span><span><span>Ability to manage activities with significant uncertainty of solution or outcome.</span></span></p><br><p><span><span>·</span></span><span><span>Good understanding of construction projects, dependencies and interfaces within the project lifecycle.</span></span></p><br><p><span><span>·</span></span><span><span>Deep domain knowledge of providing specialist functional leadership in one or more sectors (e.g. rail, highways, nuclear, public sector, hospitals).</span></span></p><br><p><span><span>·</span></span><span><span>Strong interpersonal skills and ability to form effective working relationships.</span></span></p><br><p><span><span>·</span></span><span><span>Ability to collaborate with and influence others.</span></span></p><br><p><span><span>·</span></span><span><span>Proven ability to articulate complex information and ideas for a non-technical audience. </span></span></p><br><p><span><span>·</span></span><span><span>Ability to work in a highly pressurised environment, managing multiple priorities. </span></span></p><br><p><span><span>·</span></span><span><span>Manages, influences and negotiates with senior stakeholders.</span></span></p><br><p><span><span>·</span></span><span><span>Strong attention to detail and ability to ‘deep dive’ into topics.</span></span></p><br><p><span><span>·</span></span><span><span>Mace Behaviours (Curious, Collaborators, Contributors, Champions) - leads by example.</span></span></p><br><p><span><span>·</span></span><span><span>Exhibits some commercial acumen and assists with business development and bids/winning work as required.</span></span></p><br><p><span><span>·</span></span><span><span>Effective communication and engagement skills and is able to persuade/influence colleagues and stakeholders.</span></span></p><br><p><span><span>·</span></span><span><span>Effective networking skills.</span></span></p><br><p><span><span>·</span></span><span><span>Ability to contribute to the establishment of high performing teams.</span></span></p><br><p><span><span>·</span></span><span><span>Can lead and influence others. </span></span></p><br><p><span><span>·</span></span><span><span>Ability to manage challenging behaviours, relationships and still secure a positive outcome. </span></span></p><br><p><span><span>·</span></span><span><span>Resilient/robust in the face of challenging situations, clients, personalities. </span></span></p><br><p><span><span>·</span></span><span><span>Flexible, pragmatic and adaptable but also knows when to fig</span></span></p> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<p>Your key responsibilities Lead and support Banking and Capital Markets advisory engagements across finance transformation, operating model design, core banking modernisation, digital channels, data, controls and technology-enabled change. Work with client stakeholders across business, finance, operations, technology, risk and compliance functions to assess current-state challenges, define target-state requirements and develop practical implementation roadmaps. Translate banking strategy and business requirements into actionable workplans, process designs, capability maps, target operating models, governance structures and implementation deliverables. Support large-scale transformation and implementation programmes, including programme governance, PMO setup, milestone tracking, RAID management, business readiness, change adoption and executive reporting. Contribute to business development activities including proposal development, credentials, scope definition, effort estimation, client presentations and preparation of boardroom-ready materials. Coach and manage junior team members, ensuring high-quality analysis, structured problem solving, strong documentation and timely delivery of client outputs.</p><p><strong>Desired Candidate Profile</strong></p><p>Skills and attributes for success Strong structured problem-solving skills with the ability to break down complex banking issues into clear hypotheses, analyses and recommendations. Excellent stakeholder management skills, with the ability to engage confidently with client teams across business, finance, technology, operations and risk functions. Strong written and verbal communication skills, including the ability to develop executive-level presentations, reports, process documentation and decision-ready materials. Ability to manage multiple workstreams, prioritize tasks, meet deadlines and maintain high-quality delivery standards in a fast-paced consulting environment. Commercial mindset with the ability to identify client needs, support proposal development and contribute to the growth of the FAAS Banking and Capital Markets practice. Experience coaching junior consultants and reviewing deliverables to ensure analytical rigour, traceability and professional quality.</p><p>To qualify for the role, you must have.</p><ul><li>5 7 years of relevant professional experience, preferably gained within a top-tier consulting firm, Big Four advisory practice, financial services technology advisory firm or a leading banking transformation environment.</li><li>Strong experience serving Banking and Capital Markets clients, with exposure to retail banking, corporate banking, transaction banking, treasury, payments, lending, deposits, cards, trade finance, capital markets or related banking products.</li><li>Demonstrated experience in transformation programmes within the banking sector, including operating model redesign, process improvement, technology implementation, digital transformation, core banking modernisation or large-scale programme delivery.</li><li>Experience working with or around core banking platforms, digital banking channels, payments platforms, workflow tools, data platforms, reporting systems, ERP / finance systems, CRM, treasury systems or other technologies that support day-to-day banking operations.</li><li>Familiarity with leading AI use cases in the banking market, including intelligent document processing, GenAI-enabled reporting, AI-assisted credit analysis, anomaly detection, predictive controls, intelligent reconciliations, workflow automation and AI-enabled back-office productivity improvements.</li><li>Practical understanding of how banks operate across front office, middle office, back office, finance, operations, risk, technology and control functions.</li><li>Experience supporting implementation projects, including requirements gathering, solution assessment, vendor coordination, testing support, business readiness, cutover planning, hypercare or benefits tracking.</li><li>Bachelor s degree in Finance, Accounting, Business, Economics, Information Systems, Engineering or a related discipline.</li><li>Professional qualifications such as CA, CPA, ACCA, CFA, PMP, Prince2, Agile, Scrum or relevant technology / transformation certifications will be advantageous.</li><li>Prior experience in a top-tier consulting firm or advisory environment serving Banking and Capital Markets clients is strongly preferred.</li><li>Fluency in English is required; Arabic language capability would be an advantage for regional client delivery.</li></ul><p>Ideally, you ll also have</p><ul><li>Strong understanding of core banking products and processes, including customer onboarding, account servicing, lending, deposits, payments, cards, transaction banking, treasury and financial reporting touchpoints.</li><li>Familiarity with core banking and peripheral banking technology landscapes, including digital channels, mobile and internet banking, middleware, payments infrastructure, enterprise data platforms, reporting tools and operational workflow solutions.</li><li>Ability to assess banking operating models across people, process, technology, data, governance, controls and service delivery dimensions.</li><li>Strong appreciation of the role of data, controls, automation and technology architecture in supporting reliable, scalable and compliant banking operations.</li><li>Ability to identify, assess and prioritize AI and automation opportunities across banking back-office functions, including operations, finance, reconciliations, reporting, controls, onboarding support, service request management and exception handling.</li><li>Working knowledge of transformation delivery methodologies, including waterfall, agile, hybrid delivery, PMO governance, business case development, benefits tracking and change management.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>At Qiddiya Investment Company, we are shaping a landmark destination redefining entertainment, culture and hospitality in the Kingdom.<br> The Hospitality Business Unit is developing a portfolio of hotel assets central to this vision.<br> As these assets progress, we are seeking experienced professionals to help deliver them to the highest standards of design quality, guest experience and commercial performance.<br> In this role, you will provide functional leadership and strategic oversight for FF&E and OS&E across the hospitality portfolio, establishing standards, strategies and governance required to enable successful portfolio delivery.<br> The role ensures integrated operational alignment, budget management, program coordination, lifecycle planning and the execution of design into distinctive, high-quality guest experiences aligned with Qiddiya’s vision.<br> Key Responsibilities: Oversee FF&E and OS&E cross-functional delivery planning from design, budget through to operational readiness, including sequencing, logistics considerations, quality assurance and readiness validation aligned with development timelines.<br> Provide FF&E and OS&E functional direction on hospitality development integration requirements, ensuring alignment of operational priorities, implementation considerations and coordinated execution.<br> Lead the development, standardization and continuous refinement of FF&E and OS&E operational frameworks, methodologies and delivery approaches to enable consistent and scalable hospitality development execution.<br> Manage functional interfaces and cross-disciplinary coordination to support effective communication, mitigate interface risks and enable integrated decision-making across internal and external stakeholders.<br> Guide FF&E and OS&E operational enhancement initiatives, capability development and knowledge-sharing practices to improve delivery effectiveness and maintain consistent implementation standards.<br> Oversee FF&E and OS&E operational quality, delivery performance and implementation effectiveness and support consistent hospitality outcomes.<br> Lead end-to-end FF&E and OS&E lifecycle oversight, including planning, budgeting, sourcing, logistics, installation, asset tagging and handover, ensuring alignment with governance requirements and operational objectives.<br> Oversee review and coordination of FF&E and OS&E design specifications, value engineering activities and material selections to support cost optimization, operational suitability and guest experience objectives.<br> Lead strategic procurement activities, including supplier engagement, frameworks, tender support, evaluation processes and production oversight, ensuring alignment with procurement governance and delivery requirements.<br> Lead strategic logistics planning, warehousing, customs coordination and implementation activities.<br> Oversee alignment with operator requirements, brand standards, and asset management priorities by managing reviews, mock-ups, and handover activities to facilitate smooth operational readiness.<br> The opportunity to be part of one of Saudi Arabia’s most ambitious city developments .<br> Bachelor’s degree in Hospitality Management, Interior Design, Interior Architecture, Architecture, Procurement Management, Project Management, Business Administration, or a related field.<br> 15+ years’ experience in hotel operations, FF&E and OS&E procurement, project delivery and fit-out within hospitality developments.<br> Professional membership or recognized certification preferred (e.<br>g. PMP, RIBA, AIA, RICS or equivalent) Experience in KSA / GCC or similar large-scale development environments preferred Demonstrates fluency in written and verbal English, with proficiency in Arabic preferred.<br> Interprets complex information and analysis to guide functional strategy, inform decision-making and address ambiguity within the scope of the function.<br> Capable of leading end-to-end FF&E and OS&E activities within hospitality development, including alignment of budget, program and operational functionality, guest experience expectations, implementation priorities and hospitality readiness requirements across complex hospitality environments.<br> Strong presentation and communication skills, with the ability to develop clear, structured decks and present strategies, status and recommendations to stakeholders and governance forums.<br> In-depth knowledge of hospitality FF&E and OS&E specifications, material selection considerations, lifecycle costing principles, mock-up and prototype coordination, and operational suitability requirements within hospitality or mixed-use development environments.<br> Strong strategic procurement mindset, defining sourcing and logistics approaches, anticipating market and supply chain dynamics and optimizing value across the portfolio.<br> Expertise in managing complex stakeholder environments and coordinating across operators, consultants, suppliers, procurement partners, interior design stakeholders, asset management teams, and cross-functional development stakeholders.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>1. Why This Role Matters</p><br>
<p>The Lead Specialist, Engineering and Virtualization II enables the organization's Data & AI strategy by delivering resilient, scalable, and secure platform engineering and virtualization capabilities. The role creates the technical foundation required to support advanced analytics, artificial intelligence solutions, enterprise applications, and digital transformation initiatives.</p><br>
<p>The role drives platform reliability, performance optimization, and technology standardization across the Data & AI ecosystem. By strengthening infrastructure capabilities and virtualization services, the role improves operational efficiency, accelerates service delivery, reduces technology risk, and enhances the organization's ability to scale emerging digital solutions.</p><br>
<p>Through technical expertise and collaboration across technology functions, the role ensures that platform environments remain secure, available, and aligned with business growth requirements while supporting innovation and operational excellence.</p><br>
<p><br> 2. What You Will Deliver</p><br>
<p>Platform Engineering & Infrastructure Excellence</p><br>
<p>Deliver secure, scalable, and high-performing virtualization and platform environments that support business-critical applications and Data & AI services.<br> Optimize platform capacity, availability, and performance to ensure reliable service delivery across the organization.<br> Strengthen infrastructure resilience through proactive lifecycle management and continuous platform enhancement.<br> Data & AI Platform Enablement</p><br>
<p>Enable Data & AI workloads through robust platform architecture, virtualization technologies, and infrastructure services.<br> Accelerate deployment and integration of data platforms, analytics solutions, and AI capabilities.<br> Ensure platform environments support evolving business and technology requirements.<br> Operational Excellence</p><br>
<p>Improve service stability through effective monitoring, automation, and performance optimization practices.<br> Reduce infrastructure complexity and operational inefficiencies through standardization and process improvement.<br> Enhance operational responsiveness through effective incident resolution and root cause management.<br> Governance, Risk & Security</p><br>
<p>Maintain compliance with enterprise technology, cybersecurity, and infrastructure standards.<br> Strengthen platform security by implementing appropriate controls, vulnerability mitigation, and access governance practices.<br> Minimize operational and technology risks through proactive assessment and corrective action.<br> Innovation & Continuous Improvement</p><br>
<p>Drive adoption of emerging virtualization, cloud, and platform engineering technologies that improve organizational capability.<br> Identify opportunities to automate infrastructure management and improve service delivery efficiency.<br> Promote technical best practices and continuous improvement across the technology landscape.<br> Stakeholder Collaboration & Capability Building</p><br>
<p>Build effective partnerships with technology teams, vendors, and business stakeholders to ensure platform effectiveness.<br> Provide technical leadership and subject matter expertise on virtualization and platform engineering initiatives.<br> Develop organizational capability through knowledge sharing and technical guidance.<br> 3. What Success Looks Like</p><br>
<p>High platform availability and service reliability across Data & AI environments.<br> Improved infrastructure utilization, scalability, and operational efficiency.<br> Reduced service disruptions through proactive monitoring, automation, and risk management.<br> Strong compliance with cybersecurity, technology governance, and operational standards.<br> Successful delivery of platform enhancements that enable data, analytics, and AI initiatives.<br> Increased stakeholder confidence and satisfaction with platform performance and service quality.<br> 4. Minimum Qualifications</p><br>
<p>Bachelor's degree in Computer Science, Information Technology, Computer Engineering, Software Engineering, or a related discipline.<br> 5. Experience</p><br>
<p>8-12 years of relevant experience in platform engineering, virtualization, cloud infrastructure, or enterprise technology environments.<br> Experience supporting large-scale enterprise infrastructure and mission-critical business applications.<br> Experience in Data & AI platform environments, analytics infrastructure, or digital transformation programs.<br> Experience leading complex technical initiatives and cross-functional technology engagements.<br> 6. Skills That Matter</p><br>
<p>Functional Expertise</p><br>
<p>Platform Engineering<br> Virtualization Technologies<br> Cloud Infrastructure & Services<br> Infrastructure Architecture<br> Systems Integration<br> Performance Monitoring & Optimization<br> Business & Delivery</p><br>
<p>Service Delivery Management<br> Project Execution<br> Technology Governance<br> Risk & Compliance Management<br> Vendor Management</p><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
No experience required </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h3>About ASMO and the Role</h3><p>ASMO, a joint venture between DHL and Saudi Aramco, is establishing a new benchmark in procurement and supply chain services. Scheduled to be operational in 2025, ASMO will provide end-to-end integrated procurement and supply chain services for industrial, energy, chemical, and petrochemical sectors, initially focusing on Saudi Aramco and its Affiliates. This full-time role for a <strong>Customer Business Partner Manager IT</strong> in Saudi Arabia involves providing external customer-facing technology business partnering capabilities, acting as a bridge between customers and ASMO Technology throughout the customer lifecycle.</p><h3>Key Responsibilities</h3><ul><li>Translate customer business needs into actionable IT initiatives and solution roadmaps.</li><li>Lead KPI management, planning activities, governance reporting, and dashboard preparation.</li><li>Manage a strategic business portfolio, prioritizing and sequencing technology demand in line with customer and organizational priorities.</li><li>Serve as the primary liaison between customers and ASMO Technology, ensuring alignment of priorities, solution expectations, and delivery commitments.</li><li>Lead early-stage customer engagement, including sales support, requirement capture, feasibility validation, and positioning of ASMO technology capabilities.</li><li>Drive solution architecture alignment across the Opportunity-to-Deliver (O2D) lifecycle in collaboration with Solutions, Infrastructure, Security, and PMO teams.</li><li>Oversee customer-facing delivery milestones across Aramco affiliates and other strategic customers, ensuring transparency and proactive risk management.</li><li>Ensure effective IT service engagement, issue management, escalation handling, and conflict resolution.</li><li>Influence across functions without formal authority, establish clear ownership and accountability, and drive operational performance, customer onboarding, governance, compliance, and service outcomes.</li><li>Coordinate customer-facing technology engagement across ASMO Technology, DHL, customers, affiliates, and partners within the IT Business Partner function.</li><li>Govern solution cost consolidation and business case alignment, including application, infrastructure, cybersecurity, and implementation costs.</li><li>Promote change management and continuous improvement across customer-facing processes.</li><li>Establish and govern consistent customer engagement, requirement management, solution alignment, delivery oversight, escalation, and reporting practices across the customer lifecycle.</li><li>Ensure customer-facing technology activities comply with applicable quality, cybersecurity, confidentiality, governance, health, safety, and environmental requirements.</li></ul><h3>Qualifications and Experience</h3><ul><li>Over 10 years of relevant experience.</li><li>Strong understanding of customer technology business partnering, solution roadmapping, O2D lifecycle governance, service engagement, and portfolio demand management.</li><li>Ability to translate customer business needs into actionable IT initiatives, solution requirements, delivery commitments, and decision-ready business cases.</li><li>Strong commercial, financial, risk, governance, stakeholder management, and executive communication capability.</li><li>Working knowledge of Basic Artificial Intelligence systems, Microsoft 365, Excel, PowerPoint, SharePoint, Teams, and basic reporting tools.</li><li>Familiarity with ServiceNow, Jira, or Power BI is an advantage.</li></ul><h3>Leadership Competencies</h3><ul><li>Ownership of a strategic business portfolio, with the judgment to prioritize and sequence demand, resolve escalations and conflicts, and drive customer onboarding, governance, compliance, service, and operational outcomes.</li><li>Ability to influence without formal authority across functions and build strong, trusted relationships across ASMO, DHL, customers, affiliates, and partners.</li></ul><h3>Expected Deliverables</h3><ul><li>Customer technology engagement plans and solution roadmaps.</li><li>Qualified customer requirements, feasibility decisions, and aligned solution architecture inputs.</li><li>O2D delivery milestone, risk, issue, escalation, and decision reporting.</li><li>Consolidated solution costings and business case alignment.</li><li>Customer portfolio priorities, governance packs, KPI dashboards, and management reports.</li><li>Continuous improvement actions for customer-facing technology processes and service outcomes.</li></ul><h3>Strategic Value</h3><p>This role provides accountable, manager-level ownership of ASMO’s external customer-facing technology engagement. It aims to strengthen the connection between customer priorities and Technology delivery, improve solution and cost alignment, increase transparency across customer onboarding and O2D milestones, and drive timely escalation, governance, service performance, and continuous improvement across strategic customer portfolios.</p>