School agent Jobs in Saudi 2026 | Latest Tanqeeb Jobs

Full Time 0 to 0 years sabbar

Reservations Agent

On-site - Saudi - Makkah 8 June 2026

Hospitality & Tourism

Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Cluster Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Responsibilities Here's what you'll do during a typical day: <ul><li>Provide exceptional customer service: Respond promptly and professionally to inquiries from guests and team members</li><li>Secure individual bookings: Convert guest inquiries into confirmed reservations</li><li>Maintain attention to detail: Record and process all reservations with accuracy</li><li>Use proactive selling techniques: Maximize room sales by promoting hotel services and upgrades</li><li>Support sales efforts: Respond to sales inquiries and help identify potential leads for future business opportunities</li></ul> Qualifications What It Takes to Make the Stay At Hilton, Our Core Values Define What It Takes To Succeed Here And Guide The Qualities We Look For In Every Team Member: <ul><li>A passion for spreading the light and warmth of Hospitality.</li><li>Acting with Integrity and always doing the right thing.</li><li>Inspiring others through Leadership.</li><li>A belief that Teamwork drives the best outcomes.</li><li>A sense of Ownership and accountability.</li><li>Focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.</li></ul> About Us Join an Award-Winning Workplace Culture At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Full Time 0 to 0 years sabbar

Reservations Agent

On-site - Saudi - Jeddah 8 June 2026

Hospitality & Tourism

Part Time 0 to 0 years LinkedIn

Claims Processing Agent

Remote - Saudi - Jeddah 9 July 2026

Information Technology

Please submit your CV in English and indicate your level of English proficiency. Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems. Participation is project-based, not permanent employment. What This Opportunity Involves While each project involves unique tasks, contributors may: Evaluate AI-generated auto insurance claims decisions for accuracy, coverage correctness, and regulatory compliance;Design FNOL scenarios with deliberate contradictions, decoy files, and outdated documents to test agent robustness;Write and grade fraud-flagging scenarios using structured reason codes (late reporting, recently purchased policy, inconsistent damage) for SIU referral;Build subrogation test cases applying state-specific negligence rules (comparative vs. contributory) and assess likelihood of recovery;Document test cases clearly with correct answers, policy citations, and payout calculations What We Look For This opportunity is a good fit for professionals with a background in insurance claims, legal services, or broader financial services who are open to part-time, non-permanent projects. Ideally, contributors will have: Degree in Insurance, Risk Management, Business Administration, Finance, Law, or any related field;3+ years of insurance, claims, legal, or financial services experience;Current or recent experience in claims & adjusting or adjacent roles;Familiarity with auto insurance coverage decisions, state-specific negligence rules, and adjuster authority-limit culture;AIC, CPCU, CIFI, or SCLA credential is a strong positive signal, though not required if hands-on experience is solid;Strong written English (C1+) How It Works Apply → Pass qualification(s) → Join a project → Complete tasks → Get paid Project time expectations For this project, tasks are estimated to require around 10-20 hours per week during active phases, based on project requirements. This is an estimate, not a guaranteed workload, and applies only while the project is active. Compensation On this project, contributors can earn up to $50 per hour equivalent, depending on their level and pace of contribution. Compensation varies across projects depending on scope, complexity, and required expertise. Please note that other projects on the platform may offer different earning levels based on their requirements.

0 to 0 years Naukri Gulf

Guest Experience Agent

On-site - Saudi - Saudi Arabia 13 May 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">At FAENA The Red Sea, every arrival sets the tone for something extraordinary. As a Guest Experience Agent, you are the first point of connection and the lasting impression bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience. Key Responsibilities <ul> <li>Deliver exceptional front office service aligned with Forbes standards and luxury hospitality expectations</li> <li>Manage guest arrivals and departures efficiently, ensuring a smooth and welcoming experience</li> <li>Maintain full awareness of daily resort operations, including VIP arrivals, events, and occupancy</li> <li>Build strong guest relationships through recognition, personalization, and preference tracking</li> <li>Respond to guest inquiries, requests, and concerns promptly and professionally</li> <li>Act as a liaison between Front Office, Concierge, Butler, Housekeeping, and Engineering teams</li> <li>Support concierge services including reservations, guest information, and special requests</li> <li>Handle guest accounts, payments, and cashiering responsibilities with accuracy</li> <li>Maintain and update guest profiles using Opera and other systems</li> <li>Assist with luggage handling and airport transfers coordination when required</li> <li>Promote resort facilities, services, and experiences, identifying upselling opportunities</li> <li>Follow daily shift checklists and ensure accurate handovers between shifts</li> <li>Support operational coverage across Front Office and Butler services when required</li> <li>Ensure compliance with health, safety, and security procedures at all times</li> </ul></div></section><section>Desired Candidate ProfileMinimum 1 year experience in Front Office or Guest Relations within a luxury hotel or resort <ul> <li>Diploma or degree in Hospitality Management or related field preferred</li> <li>Strong understanding of luxury service standards (Forbes or similar)</li> <li>Excellent communication and interpersonal skills with a guest-first mindset</li> <li>Professional, polished, and confident in guest-facing environments</li> <li>Strong problem-solving skills with the ability to think on your feet</li> <li>Highly organized with attention to detail and accuracy</li> <li>Experience with Opera or similar hotel management systems is an advantage</li> <li>Energetic, adaptable, and able to thrive in a fast-paced environment</li> <li>Discreet, trustworthy, and able to handle sensitive guest information</li> <li>Passion for hospitality and creating exceptional guest experiences</li> <li>Must speak fluent English and Arabic</li> </ul></section>

0 to 0 years Bayt

Service Associate - Reservation Agent

On-site - Saudi 21 June 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>5 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li> </ul> Job Summary: The Reservation Agent is responsible for providing the highest level of service to promote customer satisfaction while optimizing booking opportunities. To undertake other duties and responsibilities as required by Management. As well as handling telephone sales and taking reservations for all Food and Beverage outlets.  As a Reservation Agent, we rely on you to, <ul> <li>To “master” the room product in terms of layout, physical attribute, benefits, amenities, etc. To effectively differentiate room types to match the right product with specific guest needs. </li> <li>To be fully conversant with the hotel’s rate structure particularly on public rate offers. To highlight the ‘unique perceived value(s)’ of an offer during the selling process. </li> <li>To be well-versed with the facilities and services offered by the hotel and take every opportunity to promote these to bookers. </li> <li>To keep well-informed of changes or new developments in the hotel product. </li> <li>To reflect the Shangri–La philosophy by providing a high quality of service to our customers by adopting a positive attitude and keeping the team spirit at highest level. </li> <li>To handle incoming reservation requests/correspondence, confirming or regretting based on ARI (Availability, Rates & Inventory) strategy in place. To always provide prompt turn-around response. </li> </ul> What we are Looking For: <ul> <li>At least 1 year working experience in a hotel </li> <li>Ability to work long hours and in different shifts.</li> <li>Communicates and writes with fluency in English (as well as the Arabic language)</li> <li>Computer Knowledge in Microsoft programs, such as Excel and Word.</li> <li>Attention to details.</li> <li>A passion for delivering great customer service.</li> <li>A professional telephone manner and excellent communication skills.</li> <li>Administration and organizational skills.</li> <li>Intermediate computer proficiency.</li> <li>Collegiate-level degree.</li> <li>Flexibility in covering the shifts.</li> <li>Very good communication skills (Arabic and English).</li> <li>Previous experience in a Reservations environment is a plus.</li> <li>Team player </li> <li>Work with other departments to ensure that all customer needs are met.</li> </ul> Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Reservations Agent

On-site - Saudi 9 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as: • Process and confirm guest room reservations made by clients on the phone, letter or fax • Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations • Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc. • Show complete product knowledge, understand rate structure and apply rate management • Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor • Promote and maintain good public relations and endeavors to maximize business • Maintain an accurate room status at all times • Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails • Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Full Time 0 to 0 years LinkedIn

Sales Agent

Remote - Saudi - Jeddah 8 July 2026

Sales

Job Summary The Sales Agent is responsible for promoting and selling the company's nursery and childcare services by attracting new clients, understanding parents' needs, and providing suitable childcare solutions. The role also includes maintaining strong relationships with existing clients to ensure customer satisfaction and business growth. Key Responsibilities:Contact and follow up with potential customers through different sales channels. Understand parents' childcare needs and recommend the most suitable nursery or nanny services. Present the company's services professionally and answer all customer inquiries. Build trust and maintain positive relationships with mothers and families. Follow up with leads until successful conversion. Maintain continuous communication with existing clients to ensure satisfaction and encourage repeat business. Resolve customer concerns and coordinate with the operations team when necessary. Achieve monthly sales targets and KPIs. Update customer information and sales activities using the company's CRM system. Prepare daily and weekly sales reports. Requirements Experience 1 year at least in Services Sales Excellent communication and interpersonal skills. Strong sales, negotiation, and persuasion skills. Ability to build trust with mothers and families. Customer-oriented with excellent problem-solving skills. Good organizational and time management skills. Ability to work under pressure and achieve sales targets. Good command of Microsoft Office and CRM systems. Fluency in Arabic; English is an advantage. *الهدف من الوظيفة*يكون مندوب المبيعات مسؤولاً عن الترويج وبيع خدمات الحضانة ومضيفة الأطفال، من خلال جذب العملاء الجدد، والتواصل مع الأمهات وأولياء الأمور، وفهم احتياجاتهم، وتقديم الحلول المناسبة لهم، بما يحقق أهداف المبيعات ويضمن رضا العملاء وبناء علاقات طويلة الأمد معهم. *المهام والمسؤوليات*استقبال والتعامل مع استفسارات العملاء عبر الهاتف، ووسائل التواصل الاجتماعي، وواتساب، وكافة قنوات التواصل.التواصل مع العملاء المحتملين ومتابعتهم حتى إتمام عملية الاشتراك أو التعاقد.شرح خدمات الحضانة ومضيفة الأطفال بطريقة احترافية والإجابة عن جميع استفسارات العملاء.فهم احتياجات كل أسرة وترشيح الخدمة المناسبة وفقًا لعمر الطفل واحتياجاته.بناء علاقة قائمة على الثقة مع الأمهات وأولياء الأمور من خلال حسن التعامل والاحترافية.متابعة العملاء الحاليين والتأكد من رضاهم عن مستوى الخدمة المقدمة.التنسيق مع فريق التشغيل لضمان تنفيذ الخدمة بالشكل المطلوب وحل أي مشكلات قد تواجه العملاء.تحقيق المستهدفات البيعية الشهرية وفقًا لخطة الشركة.تسجيل جميع بيانات العملاء وتحديثها على نظام إدارة العملاء (CRM).إعداد تقارير يومية وأسبوعية عن المبيعات وحالة العملاء ومتابعاتهم.تمثيل الشركة بصورة احترافية والمحافظة على سمعتها أمام العملاء. *المتطلبات*خبرة عملية لا تقل عن سنة واحدة فى مجال المبيعاتمهارات تواصل ممتازة وقدرة عالية على بناء الثقة مع العملاء.مهارات قوية في البيع والإقناع والتفاوض.القدرة على التعامل باحترافية مع الأمهات وأولياء الأمور.شخصية لبقة، صبورة، وإيجابية.القدرة على الاستماع الجيد وفهم احتياجات العملاء.مهارات تنظيم وإدارة الوقت.القدرة على تحقيق الأهداف البيعية والعمل تحت الضغط.إجادة استخدام برامج Microsoft Office وأنظمة إدارة العملاء (CRM).إجادة اللغة العربية، وتُعد اللغة الإنجليزية ميزة إضافية.

0 to 0 years Naukri Gulf

Reservations Agent

On-site - Saudi - Saudi Arabia 10 July 2026

Sales

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">The Reservations Agent is responsible for handling all reservation enquiries efficiently and professionally while maximizing room revenue and delivering exceptional guest service. The role ensures reservation accuracy, promotes the resort's facilities and experiences, and creates a seamless booking experience aligned with the standards of Gamra by Mantis and Accor.Key ResponsibilitiesReservations<ul><li>Handle reservations received via telephone, email, website, travel agents, and online channels.</li><li>Process new bookings, amendments, cancellations, and special requests accurately and promptly.</li><li>Ensure all reservations are entered correctly into the Property Management System (Opera Cloud or equivalent).</li><li>Verify room availability, rates, packages, and booking restrictions.</li><li>Upsell room categories, resort experiences, and promotional offers to maximize revenue.</li><li>Maintain accurate guest profiles and reservation records.</li></ul>Guest Service<ul><li>Respond to guest enquiries professionally and within established response times.</li><li>Provide accurate information about the resort, accommodations, restaurants, activities, and local attractions.</li><li>Coordinate special requests with relevant departments to ensure guest satisfaction.</li><li>Handle guest concerns and escalate issues when necessary.</li></ul>Revenue & Sales<ul><li>Promote direct bookings whenever possible.</li><li>Support the achievement of occupancy, ADR, and revenue targets.</li><li>Assist in implementing promotional offers and revenue strategies.</li><li>Monitor reservation trends and communicate booking patterns to management.</li></ul>Coordination<ul><li>Work closely with Front Office, Housekeeping, Sales, Finance, and other departments to ensure smooth operations.</li><li>Communicate VIP arrivals, group bookings, and special requests.</li><li>Ensure room allocation requirements are updated before guest arrival.</li></ul>Administration<ul><li>Prepare daily reservation reports and arrival lists.</li><li>Ensure all correspondence is filed and maintained accurately.</li><li>Follow reservation policies, procedures, and brand standards.</li><li>Maintain confidentiality of guest information.</li></ul></div></section><section>Desired Candidate Profile<h2>Qualifications</h2>Diploma or Bachelor's Degree in Hospitality Management, Tourism, Business Administration, or a related field.Minimum 1 2 years of experience in Reservations, Front Office, or Guest Services within a hotel or resort.Experience in hotel environment is preferred.Excellent spoken and written English; Arabic is highly preferred.Strong sales and customer service skills.Proficiency in Microsoft Office applications.Experience with Opera Cloud or a similar Property Management System is an advantage.Good understanding of reservation procedures, distribution channels, and revenue principles.Knowledge of the Al Baha region and local attractions is an advantage.Basic knowledge of Saudi Labour Law and hospitality regulations is desirable.</section>

Full Time 0 to 0 years LinkedIn

Call Center Agent

On-site - Saudi - Jeddah 27 July 2026

Logistics, Supply Chain & Procurement

We are seeking a professional, friendly, and detail-oriented Call Center Agent. The ideal candidate will be fluent in Arabic and English, able to handle multiple customer inquiries, provide clear guidance, and ensure customer satisfaction. Key Responsibilities Customer Support & Interaction Handle inbound calls, emails, and live chat inquiries professionally and promptly. Respond to customer questions regarding applications, features, troubleshooting, and usage. Provide clear instructions to users with basic level of technical knowledge. Escalate issues to technical, sales, or any other related department while ensuring proper follow-up. Track and record all customer interactions accurately in CRM or ticketing systems. Follow up with customers to confirm issues are fully resolved. Assist customers with trial activation, subscription processes, or account management. Provide support for marketing campaigns, promotions, and social media leads. Answer queries related to billing, payments, and system configurations. Educate customers on product updates, new features, and best practices. Technical Support Assistance Perform basic troubleshooting of applications issues. Guide customers through applications setup, activation, and configuration steps. Document recurring issues and provide feedback to internal teams. Assist customers in understanding reports, analytics, or applications outputs. Quality & Professionalism Maintain a professional, patient, and courteous attitude at all times. Follow company scripts and standard operating procedures while remaining flexible to address customer needs. Ensure high levels of customer satisfaction in all interactions. Adapt communication style according to the customer’s level of understanding. Manage multiple interactions simultaneously while maintaining quality. Continuous Learning & Development Stay updated on product knowledge, new features, and applications updates. Participate in training sessions to improve communication, technical skills, and customer handling. Learn to use new applications, tools, or platforms introduced by the company. Contribute ideas to improve the customer support process and knowledge base. Teamwork & Collaboration Collaborate with sales, technical, and product teams to resolve customer issues. Share insights from customer interactions to help improve product features or user experience. Support new team members by sharing knowledge and best practices. Maintain clear and effective internal communication with colleagues. Metrics & Performance Indicators (optional) Respond to calls, emails, or chat inquiries within company-set targets. Maintain a high Customer Satisfaction Score (CSAT). Resolve customer issues efficiently and accurately. Maintain proper documentation for all customer interactions. Meet daily, weekly, or monthly targets set by the support team. Requirements Fluent in Arabic and English (spoken and written). Strong verbal and written communication skills. Friendly, patient, and professional attitude. Basic computer skills; familiarity with CRM applications, ticketing systems, and Microsoft Office. Willingness to learn about applications and customer support processes. Ability to work under pressure and handle multiple tasks. Problem-solving skills and attention to detail. Preferred / Nice to Have Experience with POS systems, cashier applications, or Saa S applications as a call center role. Basic technical troubleshooting skills. Familiarity with handling social media inquiries or leads. Knowledge of billing, subscription management, or account setups.

Full Time 0 to 0 years LinkedIn

Call Center Agent

On-site - Saudi - Jeddah 26 July 2026

Logistics, Supply Chain & Procurement

0 to 0 years Bayt

Front Office Agent

On-site - Saudi 27 May 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>5 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li> </ul> Job Summary: To be responsible for the delivery of services to guests within Front Office areas in a friendly and courteous manner.  Performs efficiently, courteously, and professionally, always maintains a high standard of service and hospitality and provides guest services, handles the setup of daily reservations and check-in and check –out guests. As a Front Office Agent, we rely on you to, <ul> <li>To have knowledge of the operational systems at Front Office. </li> <li>To have knowledge of Shangri‐La’s standard operating policies and procedures</li> <li>Be well versed with the daily arrival and the type of arrival guests. Eg, Return guest, Shangri-La Circle, VIP etc. </li> <li>Ensures all amenities are in room prior to guest arrival. </li> <li>Assists in solving guest problems and concerns, always takes the opportunity to exceed Guest expectations.</li> <li>Responds to all manners of inquiries regarding hotel facilities and room features. </li> <li>Provides courteous service and responds promptly to guest requests and complaints. </li> <li>Processes all guest registrations promptly and efficiently. </li> <li>Stays up to date on room rates, package discounts with the coordination of other concerned departments.</li> </ul> What we are Looking For: <ul> <li>At least 1 year working experience in hotel</li> <li>Ability to work long hours and shift</li> <li>Communicates and writes with fluency in English (as well as the Arabic language)</li> <li>Pleasant, friendly, and cheerful attitude</li> <li>This Position is for Saudi Nationals Only</li> </ul> Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Front Office Agent

On-site - Saudi 19 May 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>5 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li> </ul> Job Summary: To be responsible for the delivery of services to guests within Front Office areas in a friendly and courteous manner.  Performs efficiently, courteously, and professionally, always maintains a high standard of service and hospitality and provides guest services, handles the setup of daily reservations and check-in and check –out guests. As a Front Office Agent, we rely on you to, <ul> <li>To have knowledge of the operational systems at Front Office. </li> <li>To have knowledge of Shangri‐La’s standard operating policies and procedures</li> <li>Be well versed with the daily arrival and the type of arrival guests. Eg, Return guest, Shangri-La Circle, VIP etc. </li> <li>Ensures all amenities are in room prior to guest arrival. </li> <li>Assists in solving guest problems and concerns, always takes the opportunity to exceed Guest expectations.</li> <li>Responds to all manners of inquiries regarding hotel facilities and room features. </li> <li>Provides courteous service and responds promptly to guest requests and complaints. </li> <li>Processes all guest registrations promptly and efficiently. </li> <li>Stays up to date on room rates, package discounts with the coordination of other concerned departments.</li> </ul> What we are Looking For: <ul> <li>At least 1 year working experience in hotel</li> <li>Ability to work long hours and shift</li> <li>Communicates and writes with fluency in English (as well as the Arabic language)</li> <li>Pleasant, friendly, and cheerful attitude</li> <li>This Position is for Saudi Nationals Only</li> </ul> Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Front Office Agent

On-site - Saudi 17 May 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>5 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li> </ul> Job Summary: To be responsible for the delivery of services to guests within Front Office areas in a friendly and courteous manner.  Performs efficiently, courteously, and professionally, always maintains a high standard of service and hospitality and provides guest services, handles the setup of daily reservations and check-in and check –out guests. As a Front Office Agent, we rely on you to, <ul> <li>To have knowledge of the operational systems at Front Office. </li> <li>To have knowledge of Shangri‐La’s standard operating policies and procedures</li> <li>Be well versed with the daily arrival and the type of arrival guests. Eg, Return guest, Shangri-La Circle, VIP etc. </li> <li>Ensures all amenities are in room prior to guest arrival. </li> <li>Assists in solving guest problems and concerns, always takes the opportunity to exceed Guest expectations.</li> <li>Responds to all manners of inquiries regarding hotel facilities and room features. </li> <li>Provides courteous service and responds promptly to guest requests and complaints. </li> <li>Processes all guest registrations promptly and efficiently. </li> <li>Stays up to date on room rates, package discounts with the coordination of other concerned departments.</li> </ul> What we are Looking For: <ul> <li>At least 1 year working experience in hotel</li> <li>Ability to work long hours and shift</li> <li>Communicates and writes with fluency in English (as well as the Arabic language)</li> <li>Pleasant, friendly, and cheerful attitude</li> <li>This Position is for Saudi Nationals Only</li> </ul> Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Front Office Agent

On-site - Saudi 15 May 2026

Other

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>5 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li> </ul> Job Summary: To be responsible for the delivery of services to guests within Front Office areas in a friendly and courteous manner.  Performs efficiently, courteously, and professionally, always maintains a high standard of service and hospitality and provides guest services, handles the setup of daily reservations and check-in and check –out guests. As a Front Office Agent, we rely on you to, <ul> <li>To have knowledge of the operational systems at Front Office. </li> <li>To have knowledge of Shangri‐La’s standard operating policies and procedures</li> <li>Be well versed with the daily arrival and the type of arrival guests. Eg, Return guest, Shangri-La Circle, VIP etc. </li> <li>Ensures all amenities are in room prior to guest arrival. </li> <li>Assists in solving guest problems and concerns, always takes the opportunity to exceed Guest expectations.</li> <li>Responds to all manners of inquiries regarding hotel facilities and room features. </li> <li>Provides courteous service and responds promptly to guest requests and complaints. </li> <li>Processes all guest registrations promptly and efficiently. </li> <li>Stays up to date on room rates, package discounts with the coordination of other concerned departments.</li> </ul> What we are Looking For: <ul> <li>At least 1 year working experience in hotel</li> <li>Ability to work long hours and shift</li> <li>Communicates and writes with fluency in English (as well as the Arabic language)</li> <li>Pleasant, friendly, and cheerful attitude</li> <li>This Position is for Saudi Nationals Only</li> </ul> Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

0 to 0 years Bayt

Front Office Agent

On-site - Saudi 10 May 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Find Your Shangri-La in Shangri-La  Shangri-La Jeddah Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. <ul> <li>203 stylish rooms and suites plus 17 luxury serviced apartments.</li> <li>5 restaurants and lounges, including the legendary Shang Palace</li> <li>Convenient for Jeddah’s popular landmarks and Red Sea Mall</li> <li>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </li> </ul> Job Summary: To be responsible for the delivery of services to guests within Front Office areas in a friendly and courteous manner.  Performs efficiently, courteously, and professionally, always maintains a high standard of service and hospitality and provides guest services, handles the setup of daily reservations and check-in and check –out guests. As a Front Office Agent, we rely on you to, <ul> <li>To have knowledge of the operational systems at Front Office. </li> <li>To have knowledge of Shangri‐La’s standard operating policies and procedures</li> <li>Be well versed with the daily arrival and the type of arrival guests. Eg, Return guest, Shangri-La Circle, VIP etc. </li> <li>Ensures all amenities are in room prior to guest arrival. </li> <li>Assists in solving guest problems and concerns, always takes the opportunity to exceed Guest expectations.</li> <li>Responds to all manners of inquiries regarding hotel facilities and room features. </li> <li>Provides courteous service and responds promptly to guest requests and complaints. </li> <li>Processes all guest registrations promptly and efficiently. </li> <li>Stays up to date on room rates, package discounts with the coordination of other concerned departments.</li> </ul> What we are Looking For: <ul> <li>At least 1 year working experience in hotel</li> <li>Ability to work long hours and shift</li> <li>Communicates and writes with fluency in English (as well as the Arabic language)</li> <li>Pleasant, friendly, and cheerful attitude</li> <li>This Position is for Saudi Nationals Only</li> </ul> Why Join Us: <ul> <li>A workplace that values your passion and supports self-realization and personal growth. </li> <li>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </li> <li>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </li> <li>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</li> </ul> We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted. Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates. </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Full Time 0 to 0 years LinkedIn

Front Office Agent

On-site - Saudi - Eastern 27 July 2026

Other

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality. Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster. Job Description Because every arrival sets the tone for something extraordinary. As a Front Office agent, you are the first point of connection and the lasting impression—bringing the brand to life through intuitive service, genuine warmth, and attention to detail. Acting as a key liaison between guests and the resort, you ensure every interaction is seamless, personalized, and delivered with precision. From check-in to departure, you anticipate needs, resolve requests with confidence, and create a sense of belonging that transforms each stay into a memorable experience. Key Responsibilities: Warmly welcome all guests with genuine enthusiasm and a personalized approach. Build strong guest relationships through recognition, personalization, and preference tracking Conduct efficient check-ins and check-outs, ensuring all required guest information is accurately recorded and profiles are updated. Escort guests to their rooms, when necessary, especially VIPs, ensuring a smooth and informative transition into the hotel experience. Process payments, handle deposits, issue keys, and explain room and hotel features. Scan passports and IDs as per Saudi regulatory compliance and ensure CID reporting accuracy. Recognize repeat and VIP guests, anticipate their needs, and tailor the interaction accordingly. Provide accurate information about the hotel’s facilities, outlets, and local area happenings. Proactively manage guest requests and resolve issues or complaints efficiently, ensuring feedback is logged and followed up in the appropriate systems. Handle special requests before, during, and after stays, ensuring guests feel genuinely cared for. Maintain effective communication with other departments (Housekeeping, Concierge, Engineering, F&B, Reservations) to fulfill guest needs. Maintain detailed shift handovers, ensuring seamless team transitions and continuity of guest service. Attend daily briefings and remain informed on occupancy, arrivals, departures, events, and internal updates. Operate the Property Management System confidently for all Front Office functions. Manage the Reception email inbox professionally and timely. Perform regular checks on registration cards, guest buckets, and ensure compliance with Data Quality Standards. Monitor float accuracy, process currency exchanges, paid outs, and follow cash handling procedures. Close cashier audits at shift end, ensuring alignment of balances and documentation. Identify upselling opportunities across rooms, suites, F&B outlets, and spa supporting revenue targets. Enroll guests into loyalty programs such as ALL ACCOR, aiming to meet or exceed set conversion goals. Uphold the privacy and confidentiality of all guest information. Comply with the hotel’s credit policy and all SOPs related to cashiering and guest services. Adhere to all Health, Safety & Hygiene procedures, and be familiar with fire and emergency protocols. Qualifications Saudi National, Professional , polished, and confident in guest-facing environments Energetic, adaptable, and able to thrive in a fast-paced environment Strong written and verbal communication skill in English and Arabic Ability to work cohesively with co-workers as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to promote positive relations with all guests Able to exercise good judgment with difficult guests Understanding and ability to work in a multi-cultural environment Additional Information Your team and working environment: In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture Note: Customization may be included for any specific local or legislative requirements, such as work permits

0 to 0 years Naukri Gulf

Reception Agent

On-site - Saudi - Eastern Province 10 July 2026

Human Resources

<section>Job DescriptionRoles & Responsibilities<div class="paragraph">First impressions are everything! As a Front Office Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. What you will be doing: Welcome and bid farewell to guests in accordance with hotel standards while providing professional and friendly service. Perform check-in and check-out procedures accurately and efficiently. Handle guest requests, complaints, and special requirements by coordinating with relevant departments and ensuring prompt resolution. Monitor guest accounts, process payments, and maintain accurate front office records. Provide guests with information regarding hotel services, facilities, and local attractions. Manage incoming phone calls, respond to inquiries, and direct calls to the appropriate departments. Assist with preparations for VIP arrivals, group check-ins, and special events. Complete shift handovers accurately and communicate daily operational updates to the next shift. Deliver personalized service to enhance guest satisfaction and contribute to a memorable guest experience. Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling</div></section><section>Desired Candidate ProfileStrong service-oriented mindset with a professional approach, consistently prioritizing guest satisfaction. Good command of English. Proficient in using Opera PMS and familiar with hotel property management and front office systems. Preferably experienced in front office operations within international or similar chain hotels. Strong verbal and written communication skills, with the ability to interact effectively with guests from diverse cultural backgrounds. Friendly, positive, and guest-focused attitude. Proven problem-solving, decision-making, and crisis management skills, with the ability to handle guest complaints professionally. Ability to work in a fast-paced environment and adapt to shift-based working schedules. Strong team player with the ability to collaborate effectively across departments. Detail-oriented, responsible, and well-organized working style. Well-presented, professional appearance aligned with corporate standards and strong representational skills. Proficient in Microsoft Office applications and capable of supporting basic reporting tasks.</section>

0 to 0 years Bayt

Core/Reservation Agent

On-site - Saudi 5 June 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An architectural icon in the heart of Saudi Arabia’s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality. Localization: This position is open to Saudi nationals only. About The Role: As a Core Agent, you will be an integral part of our dynamic team, working together towards a common goal – to exceed expectations and deliver exceptional customer service. With your unwavering dedication and enthusiasm, you will play a key role in ensuring that every guest receives the utmost care and attention. Four Seasons Hotel Riyadh: Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites. Areas of responsibility are Core, Sales, Rooms. Food & Beverage: The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests. Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events. SPA and Wellness: Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center. Complementing this luxurious setting is our Spa department, boasting a diverse and dedicated team of 25 colleagues, all united in their mission to provide exceptional service to our esteemed guests. Knowledge and Skills: <ul><li>College education or equivalent experience. </li></ul><ul><li>Comprehensive computer and analytical skills, superior guest service and salesmanship skills. Proven success in a previous rooms division management position required, ability to manage multiple tasks, improve efficiency and productivity. </li></ul><ul><li>Be a champion of the Golden Rule: Do unto others as you would have them do unto you. </li><li>Be part of a cohesive team with opportunities to learn, grow and develop. </li><li>Have access to a robust benefit plan. </li><li>Can engage in diverse and challenging work. </li><li>Derive a sense of pride in work well done. </li></ul> What to Expect: Competitive Net Salary in a Tax-Free Environment Housing Allowance Transportation Allowance 21 days’ vacation 10 days Public Holidays per year Paid home leave tickets. Complimentary employee meals Medical Insurance Life Insurance Employee Assistance Program Worldwide Complimentary Room Nights with Four Seasons Laundry/dry cleaning for provided for work attire. Growth & Development opportunities </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Full Time 0 to 0 years sabbar

Reservation Agent

On-site - Saudi - Makkah Wednesday

Hospitality & Tourism

<h3 >About the Tamayyaz Program and Role</h3> IBIS is seeking a Tamayyaz Reservation Agent to join its team in Jeddah and Makkah, Saudi Arabia. This full-time position is offered as part of the Tamayyaz Nationalization Development Program, which enables Saudi talents to acquire essential skills and knowledge for various professions within the hospitality field. The program utilizes a combination of classroom learning and on-job training within a specific timeframe. This opportunity is exclusively for Saudi nationals. <h3 >Primary Objective of the Position</h3> The primary objective of the Reservation Agent is to maximize hotel revenue and ensure guest satisfaction. This is achieved by efficiently receiving, handling, and processing guest reservations under the direction of the Space Controller. The job incumbent is expected to operate in line with the hotel’s established guidelines, business plan, corporate guidelines, and service concepts. <h3 >Key Responsibilities</h3> <ul > <li >Greet guests over the phone in a friendly and courteous manner.</li> <li >Accurately record reservation information, identifying and recording group and transient business codes.</li> <li >Inform other departments of VIP arrivals and pre-block special requests or VIP accommodations.</li> <li >Identify commissionable reservations, secure required information, and process deposit details.</li> <li >Identify and record special billing instructions, approving credit after consultation with the Space Controller.</li> <li >File all reservations systematically for easy referral and assist in maintaining accurate room inventory control.</li> <li >Assist with the preparation of the four-day forecast and VIP list, and keep the Space Controller informed of new group bookings.</li> <li >Utilize yield management and up-selling techniques to achieve maximum occupancy and average rate.</li> <li >Handle all special requests appropriately and utilize guest history files for personalized service.</li> <li >Promote hotel restaurants and other services and facilities to guests to maximize customer satisfaction and hotel revenue.</li> <li >Deal with assigned incoming correspondence, faxes, and reservation messages in a timely and accurate manner.</li> </ul> <h3 >Operational Standards and Compliance</h3> <ul > <li >Follow all applicable laws, corporate standards, and guidelines.</li> <li >Maintain high confidentiality in regards to guest privacy.</li> <li >Report all potential and real hazards appropriately and immediately.</li> <li >Fully understand and follow the hotel’s fire, emergency, and bomb procedures to ensure the security and safety of guests and employees.</li> <li >Work in a safe manner that does not harm or injure self or others, adhering to hotel regulations and existing laws.</li> <li >Maintain the highest standards of personal hygiene, dress, uniform, appearance, body language, and conduct.</li> </ul> <h3 >Qualifications and Experience</h3> Candidates for this role should possess 0-1 years of experience. This position is suitable for individuals looking to develop their careers within the hospitality sector through a structured nationalization program. <h3 >Professional Development and Conduct</h3> <ul > <li >Attend all meetings and training required by the Space Controller.</li> <li >Assist colleagues in performing similar or related jobs after approval of the Space Controller.</li> <li >Ensure guest satisfaction by attending to their requests and inquiries courteously and efficiently.</li> <li >Accept a flexible work schedule necessary for uninterrupted service to hotel guests.</li> <li >Maintain own working area and materials clean, tidy, and in good shape, reporting defective materials and equipment to the Space Controller.</li> <li >Continuously seek to improve knowledge of own job function, including hotel facilities, nearby sights of interest, hotel standards of operation, departmental procedures, accepted methods of payment, and the hotel’s credit policy.</li> </ul>

0 to 0 years Bayt

Reservations Agent

On-site - Saudi 23 July 2026

Hospitality & Tourism

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for our guests. We foster this culture through a diverse and inclusive workplace that values the contribution of each and every member of our team. We are committed to taking positive action in terms of business ethics and integrity, responsible tourism, sustainable development, community outreach, and diversity and inclusion. With an expansive portfolio of iconic hotels and brands, Accor offers boundless opportunities for career advancement and professional development across the globe.  Join a team where you can be all you are, grow and create your path, work with purpose, and enjoy and feel valued. This is a high-impact role with growth opportunities for an ambitious applicant. Make it your next move. Job Description We are seeking a professional and customer-focused Reservations Agent to join our team in Makkah, Saudi Arabia. As a Reservations Agent, you will play a crucial role in ensuring guest satisfaction by managing bookings, providing information about our hotel services, and maximizing revenue through effective sales techniques. <ul><li>Handle incoming reservations via phone, email, and online booking systems, ensuring accuracy and timeliness</li><li>Provide detailed information about hotel accommodations, rates, packages, and special offers to potential guests</li><li>Utilize up-selling techniques to maximize room revenue and promote hotel services</li><li>Enter and maintain reservation data in the property management system (PMS) with a high level of accuracy</li><li>Follow up on guest requests and inquiries within 24 hours of receipt</li><li>Assist with group bookings and manage allotments as directed by management</li><li>Collaborate with other departments to ensure smooth guest experiences from reservation to check-out</li><li>Monitor and update hotel availability to optimize occupancy rates</li><li>Prepare daily reports on reservations, cancellations, and modifications</li><li>Maintain knowledge of local attractions and events to assist guests with inquiries</li><li>Adhere to hotel policies and procedures, ensuring compliance with industry standards</li><li>Participate in regular training sessions to stay updated on new offerings and reservation techniques</li></ul> Qualifications <ul><li>Vocational Certificate in Hotel Management, Business Administration, or Bachelor's degree in Hotel Administration, Business Administration, or equivalent</li><li>Minimum of 1 year of experience in a similar role, or 6 months of experience in reservations or front office operations</li><li>Proficiency in Microsoft Office suite and property management systems (e.g., OPERA)</li><li>Excellent communication skills in English, both written and verbal</li><li>Strong customer service orientation with the ability to interact professionally with guests, employees, and third parties</li><li>Detail-oriented with a high level of accuracy in data entry and information management</li><li>Ability to multi-task and work efficiently in a fast-paced environment</li><li>Flexible schedule, including availability to work evenings, weekends, and holidays as required</li><li>Knowledge of hospitality industry standards and best practices</li><li>Demonstrated sales skills and ability to up-sell hotel services</li><li>Ability to remain calm and professional under pressure</li><li>Cultural sensitivity and adaptability to work in a diverse environment</li></ul> Additional Information <ul><li>Enjoy discounted Heartist® rates across our global network of 5,600 properties, 10,000 food and beverage venues, and wellness centers.</li><li>Grow and travel with your career globally across more than 110 countries, 45 hotel brands from luxury and lifestyle to premium and economy.</li><li>Continuous learning and investment into your capability.</li></ul>This role requires: <ul><li>Fluency in English</li><li>Saudis only</li></ul> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> Years of experience </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> Degree </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

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