School agent Jobs

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; **********<strong>;">Hilton Riyadh Hotel &amp; Residences is seeking a Guest Service Agent to join its team in Riyadh. This full-time role focuses on delivering comprehensive hospitality services to guests, ensuring a smooth and positive experience from arrival to departure.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3> <p style="margin:0 0 12px; </strong>********<strong>;">The Guest Service Agent is responsible for managing the check-in and check-out processes, providing information, and addressing guest needs. The position requires a focus on service delivery and maintaining a welcoming environment for all hotel guests.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Greet guests upon arrival and manage the check-in process, including verifying details, assigning rooms, issuing keys, and coordinating bell service assistance.</li> <li style="margin:0 0 6px;">Process guest departures efficiently, verifying charges, handling payments, issuing receipts, and accurately utilizing the point-of-sale system.</li> <li style="margin:0 0 6px;">Provide detailed information regarding hotel offerings, room types, rates, promotions, and local area attractions to assist with guest inquiries.</li> <li style="margin:0 0 6px;">Recommend hotel amenities and services to guests, applying up-selling techniques to optimize revenue.</li> <li style="margin:0 0 6px;">Respond to guest requests and concerns promptly and effectively, and manage all guest communications.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Core Values</h3> <p style="margin:0 0 12px; </strong>********<strong>;">Candidates for this role should align with Hilton's core values, which include:</p> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">A commitment to hospitality.</li> <li style="margin:0 0 6px;">Acting with integrity.</li> <li style="margin:0 0 6px;">Demonstrating leadership qualities.</li> <li style="margin:0 0 6px;">Belief in teamwork to achieve optimal results.</li> <li style="margin:0 0 6px;">A sense of ownership and accountability.</li> <li style="margin:0 0 6px;">Focus on immediate actions with urgency and discipline to ensure positive impact.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment</h3> <p style="margin:0 0 12px; </strong>********<strong>;">This is a full-time position based at the Hilton Riyadh Hotel &amp; Residences in Riyadh.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Information</h3> <p style="margin:0 0 12px; </strong>**********;">Interested candidates are encouraged to apply to join the Hotels team.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">2P Perfect Presentation is seeking a <strong style="font-weight:700;">Customer Service English Agent</strong> to join their team in Riyadh, Saudi Arabia. This is a full-time position for individuals with 0-1 years of experience. The role focuses on ensuring a positive customer experience by understanding needs, resolving issues, and optimizing the customer journey.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3> <p style="margin:0 0 12px; ************;">The English Call Center (CX) Agent will be a key point of contact for clients, responsible for delivering seamless and positive interactions. This position requires a proactive, solutions-oriented individual with fluency in English and a commitment to providing high-quality customer service.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Handle customer inquiries and requests professionally and efficiently.</li> <li style="margin:0 0 6px;">Understand customer needs and provide appropriate solutions.</li> <li style="margin:0 0 6px;">Resolve customer issues while maintaining a high level of customer satisfaction.</li> <li style="margin:0 0 6px;">Ensure a smooth and positive customer experience across all interactions.</li> <li style="margin:0 0 6px;">Follow established customer service procedures, policies, and quality standards.</li> <li style="margin:0 0 6px;">Escalate complex issues to the appropriate teams when necessary.</li> <li style="margin:0 0 6px;">Maintain accurate records of customer interactions and follow up when required.</li> <li style="margin:0 0 6px;">Identify recurring customer issues and provide feedback to improve service quality.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Requirements</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">0-1 years of experience in Call Center, Customer Service, or Customer Experience is preferred.</li> <li style="margin:0 0 6px;">Excellent communication and interpersonal skills.</li> <li style="margin:0 0 6px;">Strong problem-solving and active listening skills.</li> <li style="margin:0 0 6px;">Customer-focused and service-oriented mindset.</li> <li style="margin:0 0 6px;">Ability to work under pressure and handle challenging customer situations.</li> <li style="margin:0 0 6px;">Proactive and solutions-oriented approach.</li> <li style="margin:0 0 6px;">Good computer skills and ability to work with customer service systems.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Location</h3> <p style="margin:0 0 12px; ************;">This full-time position is based in Riyadh, Saudi Arabia.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">Candidates who meet the above requirements are encouraged to apply.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; ************;">Four Seasons Hotels (KSA) is seeking a <strong style="font-weight:700;">Retail Shop Agent</strong> to join our team. This <strong style="font-weight:700;">full-time</strong> position is central to providing exceptional customer service and supporting the daily operations of our retail shop environment.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Role Overview</h3> <p style="margin:0 0 12px; ************;">The Retail Shop Agent plays a key role in creating a positive shopping experience for all customers. This involves direct customer interaction, efficient handling of purchases, maintaining store presentation standards, and contributing to the overall operational success of the business.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Welcome customers and provide friendly, professional assistance.</li> <li style="margin:0 0 6px;">Understand customer needs and recommend suitable products.</li> <li style="margin:0 0 6px;">Process sales transactions accurately using the POS system.</li> <li style="margin:0 0 6px;">Replenish shelves and maintain attractive product displays.</li> <li style="margin:0 0 6px;">Monitor stock levels and assist with inventory management.</li> <li style="margin:0 0 6px;">Receive, unpack, and organize incoming deliveries.</li> <li style="margin:0 0 6px;">Maintain a clean, organized, and safe retail environment.</li> <li style="margin:0 0 6px;">Handle customer inquiries, returns, and complaints professionally.</li> <li style="margin:0 0 6px;">Support promotional activities and contribute to achieving sales targets.</li> <li style="margin:0 0 6px;">Work collaboratively with team members to ensure smooth daily operations.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">0-1 years of experience, preferably in a retail or customer service environment.</li> <li style="margin:0 0 6px;">Demonstrated motivation and a strong customer focus.</li> <li style="margin:0 0 6px;">Ability to provide professional assistance and handle customer interactions effectively.</li> <li style="margin:0 0 6px;">Capacity to work collaboratively within a team.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Setting</h3> <p style="margin:0 0 12px; ************;">This role operates within the retail environment of Four Seasons Hotels (KSA). The position requires active engagement in maintaining a well-presented and customer-friendly store atmosphere, contributing to a positive experience for all guests.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">We invite qualified candidates who meet the outlined requirements to apply for this opportunity to join the Four Seasons Hotels (KSA) team.</p>

Adree is seeking a Devops Engineer, Senior to support product development and platform automation initiatives by leveraging technical and analytical expertise to design, implement, and maintain secure, scalable, and reliable infrastructure solutions that enable efficient and automated software delivery. The role focuses on bridging development and operations through CI/CD, infrastructure as code, and automation practices to ensure seamless deployment, system reliability, and standardized delivery processes with full visibility and auditability.<br><br>Key Responsibilities<br><br>Engage with clients and stakeholders to gather platform requirements and understand digital transformation and automation goals Deliver presentations and documentation that demonstrate CI/CD capabilities, including: Agent pool management Environment provisioning Enterprise pipeline design Support product and engineering teams by creating reusable pipeline templates and secure shared libraries in Azure Dev Ops Server Provide Dev Ops expertise across the product lifecycle to: Enforce complex branching strategies Optimize build runner performance Maintain Linux-based runner systems Collaborate with cross-functional teams (Security and QA) to: Manage 3rd-party libraries Integrate Open Text security tooling (Fortify SCA) Embed automated testing automation frameworks Stay current with industry trends in containerization, automation workflows, and infrastructure delivery mechanisms to position solutions effectively Conduct internal and client workshops to enable Git Ops delivery and workload promotion using Argo CD to Open Shift/Kubernetes platforms Participate in Agile development and release processes by integrating monitoring hooks and driving production deployment patterns, including: App Dynamics / BMC / Azure Monitoring<br><br>Requirements<br><br>Education<br><br>Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical field<br><br>Experience<br><br>6-10+ years of professional experience in: Dev Ops Site Reliability Engineering (SRE) Build & Release automation in enterprise environments Proven, hands-on production delivery exposure (e.g., scaling live environments, not only sandbox/testing environments) Experience in government, heavily regulated, or complex enterprise sectors is highly preferred<br><br>Skills & Competencies (Technical & Analytical + Soft)<br><br>Deep expertise in: CI/CD pipeline engineering and secure pipeline patterns Agent pool configuration Advanced branching strategies Strong hands-on containerization and orchestration experience: Docker Kubernetes Red Hat Open Shift Practical infrastructure automation skills: Infrastructure-as-Code (Terraform) Configuration management (Ansible) Linux administration and systems scripting Familiarity with enterprise artifact and dependency management: JFrog Artifactory Binary artifact and 3rd-party library handling Analytical capability to implement secure application pipelines, including: Fortify SCAHashi Corp Vault secrets Sigstore / Secur Envoy MFA verification setups Strong soft skills: Excellent communication Coaching mindset Cross-team collaboration (Developers, Security, QA) High ownership and accountability<br><br>Experience Summary (Must-Have Themes)<br><br>Enterprise-grade CI/CD template design and multi-agent pool management Core infrastructure automation using IaC and configuration management Git Ops continuous delivery execution into live production CI/CD + automation testing frameworks integrated with Open Text security validation Third-party library compliance management and secure artifact storage Production-level application profiling and monitoring hook setups Documentation authorship

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an AI Platform Engineer based in Saudi Arabia.<br><br>This role offers the opportunity to design and build the foundation of an AI-native operating environment used across a global organization.<br><br>You will create scalable infrastructure that enables intelligent agents to operate reliably, securely, and transparently.<br><br>The position combines advanced AI engineering, platform development, governance, and automation to solve complex operational challenges.<br><br>You will own the architecture, execution layer, evaluation systems, and tooling required to make AI workflows trustworthy.<br><br>Working in a fully remote and highly autonomous environment, you will influence how teams adopt and benefit from AI at scale.<br><br>This opportunity is ideal for an engineer who enjoys building foundational systems, solving open-ended problems, and shaping the future of AI-powered work.<br><br>Accountabilities<br><br>The AI Platform Engineer will be responsible for building and operating the infrastructure that enables reliable, measurable, and governed AI systems across the organization.<br><br>Design, build, and maintain the AI execution platform, including event-triggered workflows, model-agnostic runtimes, durable state management, human review processes, rollback mechanisms, and comprehensive run logging. Own the architecture decisions required to bring AI agent systems into production and ensure the platform operates reliably at scale. Develop the evaluation layer that determines whether AI systems are safe, accurate, and ready for production use. Create golden test suites, behavioral evaluations, safety checks, and CI gates that prevent unreliable AI capabilities from being deployed. Build and manage a portfolio of AI agents supporting business workflows such as reporting, drafting, analysis, triage, and knowledge management. Develop meta-level systems that monitor agent performance, identify improvements, and continuously enhance the platform. Implement governance mechanisms directly into the platform, including risk tiers, least-privilege permissions, tool access controls, audit logging, and human approval workflows. Ensure high-risk AI actions are technically restricted through system design rather than relying only on policies or prompts. Design responsible communication systems that optimize notifications, minimize interruptions, and increase user trust and adoption. Build platform tooling, including validators, compilers, context distribution systems, and integrations across repositories and collaboration environments. Create data pipelines and reporting systems that measure AI adoption, operational impact, maturity levels, and return on investment. Instrument AI workflows to track usage, efficiency gains, costs, and measurable business value.<br><br>Requirements<br><br>The ideal candidate is an experienced AI platform engineer with a strong background in production-grade AI systems, infrastructure ownership, and reliable software engineering practices.<br><br>Proven experience building and deploying production LLM agent systems used by real users, beyond prototypes or demonstrations. Strong understanding of AI evaluation methodologies, including golden datasets, behavioral assertions, judge criteria, safety testing, and automated quality gates. Experience designing and implementing reliable AI workflows where correctness, traceability, and governance are critical. Deep API integration experience with business systems and experience creating MCP servers. Strong infrastructure engineering skills using Python, cloud platforms such as GCP, cloud data warehouses, and infrastructure-as-code tools. Ability to independently design, deploy, monitor, troubleshoot, and improve production systems end to end. Experience with LLM observability, tracing, cost tracking, and transforming AI execution data into actionable insights. Strong understanding of security principles, access controls, permissions management, and system-level risk prevention. Experience building internal platforms, developer tools, or automation systems that achieved strong adoption among non-engineering teams. Strong product mindset and ability to design AI experiences that respect user attention and build trust. Experience working with agentic development tools and the ability to explain workflows, permissions, approval points, logging strategies, and lessons learned from failures. Public contributions such as open-source AI frameworks, MCP servers, evaluation tools, or technical writing in AI reliability are considered a strong advantage.<br><br>Benefits<br><br>Fully remote opportunity with the flexibility to work from anywhere in the world. Remote-first culture with coworking support through a WeWork membership or coworking allowance. Employee equity ownership program. Technology allowance to create an ideal home office setup with equipment of your choice. Comprehensive health benefits, including full employee health insurance coverage and dependent coverage support. Annual company off-site gatherings focused on collaboration, connection, and team building. Flexible and asynchronous work environment built on trust and autonomy. Annual professional development budget for courses, books, conferences, and learning opportunities. Opportunity to work with a globally distributed team across multiple countries and cultures. Chance to contribute to open-source-driven products used by a large developer community. High-impact role with significant ownership over AI infrastructure strategy and execution.<br><br>How Jobgether Works<br><br>We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.<br><br>We appreciate your interest and wish you the best!<br><br> Why Apply Through Jobgether?<br><br>Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.<br><br>We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><b>Quality Assurance</b></p><p>Follow daily operational tasks to ensure seamless work continuity and smooth functioning of the Quality processes. Contribute to the timely and accurate preparation of reports related to quality assurance and performance metrics. Ensure these reports meet the required standards, objectives, and goals. Monitor and evaluate agent performance on both voice and non-voice transactions using a quality monitoring system. Focus on script adherence, data accuracy, process consistency, and product knowledge. Analyze performance failures and potential risks, setting action plans and preventive measures on a weekly and monthly basis. Communicate analysis results effectively to management and stakeholders. Assess quality variations based on performance metrics and document quality-related issues. Ensure ongoing quality improvement by identifying areas for optimization. Analyze project quality performance, factoring in agent performance, hours worked, and overall results to minimize performance variations. Design, develop, and update score sheets for new and existing projects, ensuring they reflect updated requirements and actions at both individual and program levels. Ensure adherence to SOPs for both new and transferred agents, including verifying the required sample sizes. Ensure all data entered into the system is accurate, correct, and up to date. Maintain consistent adherence to defined entry standards. Monitor and verify that quality benchmarks are consistently met on both individual and program levels. Take corrective actions when required. Conduct coaching / refreshing sessions to existing agents to make sure they are on the right track in implementing the SOP s. Assure that data entered into the system is accurate and follows the defined entry standards. Monitor and verify that quality benchmarks are consistently met on both individual and program levels. Take corrective actions when required. Login according to defined hours and follow all login rules to ensure full availability during required periods. Conduct calibration sessions with all in-house and BPO monitors. Governance and Resilience Follow all relevant policies, procedures, and processes for the daily work to be carried out in a controlled and consistent manner. Contribute to the identification of opportunities for continuous improvement of processes and practices to enhance effectiveness. Uphold a high-performance working environment and promote HS s Values.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>QUALIFICATIONS/REQUIREMENTS</strong></p><p><strong>Knowledge and Experience</strong></p><ul><li>2 – 4 years of relevant experience.</li></ul><p><strong>Education and Certifications</strong></p><ul><li>Bachelor’s degree in business, Quality Management, or relevant field is required.</li></ul><p></p></section>

Additional Information<br><br>Job Number 26118091<br><br>Job Category Engineering & Facilities<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Clean up and store paint and painting tools and equipment in appropriate areas. Coordinate with vendor in order to modify colors of paint, stain, or varnish.<br><br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26118515<br><br>Job Category Spa<br><br>Location 7628 King Faisal Ibn Abd Al Aziz Road, Diriyah, Riyadh, Saudi Arabia, Saudi Arabia, 13712VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br><br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: State or Regional Massage License<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.<br><br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: State or Regional Massage License<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>The Luxury Collection Hotels &amp; Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand – a collection of Europe's most celebrated and iconic properties – serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler. <br>From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale – a portal to the destination’s cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey.&nbsp;In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

Additional Information<br><br>Job Number 26118090<br><br>Job Category Engineering & Facilities<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and equipment. Calibrate all controls, gauges, meters, etc. Identify, locate, and operate all shut-off valves. Order, mark, and stock parts and supplies as needed. Maintain inventory and purchase orders log. Inspect tools, equipment, or machines. Enter and locate work-related information using computers. Operate power lift.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model. Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearance are clean and professional. Anticipate and address guests’ service needs. Speak with others using clear and professional language and prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards, and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance. Move up and down stairs, service ramps, sloping, uneven, or slippery surfaces, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Grasp, turn, and manipulate objects of varying size and weight. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: 4 to 6 years of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>Required Qualifications<br><br>License or Certification: Valid Driver’s License<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Additional Information<br><br>Job Number 26118091<br><br>Job Category Engineering & Facilities<br><br>Location King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Apply paint, stain and other finishes to property walls, ceilings, and furniture using brushes, spray guns, or rollers. Apply primers or sealers to prepare new surfaces for finish coats. Remove old finishes by stripping, sanding, wire brushing, burning, or using water and/or abrasive blasting. Cover surfaces with appropriate material for protection during painting and post appropriate paint signs. Clean up and store paint and painting tools and equipment in appropriate areas. Coordinate with vendor in order to modify colors of paint, stain, or varnish.<br><br>Follow all company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move up and down a ladder. Grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: Technical, Trade, or Vocational School Degree.<br><br>Related Work Experience: At least 1 year of related work experience.<br><br>Supervisory Experience: No supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. <br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Troubleshoot and resolve technical problems or issues related to computer software and systems. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Enter commands and activate controls on computer and peripheral equipment to integrate and operate equipment. Troubleshoot, modify, support, manage, and maintain applications programs and user accounts. Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities. Train or instruct users in the proper use of hardware or software. Manage and coordinate planning, design, operations, maintenance, and resource allocation of telecommunications activities, including client/server support and strategic and tactical planning. Consult with and advise others on administrative policies and procedures, technical problems, priorities, and methods related to telecommunications.<br>Assist management in hiring, training, scheduling, evaluating, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Follow all company policies and procedures; protect company assets. Speak with others using clear and professional language. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Visually verify information. Enter and locate information using computers/Point of Sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food &amp; Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests’ service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: Technical, Trade, or Vocational School Degree.<br>Related Work Experience: At least 3 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; **********<strong>;">EDITION is seeking a <strong style="font-weight:700;">Front Desk Agent - Saudi National</strong> to join their team. This full-time role focuses on creating a memorable guest experience beyond standard check-in and check-out procedures. The Front Desk Agent will guide guests throughout their stay by delivering a range of services and addressing their needs.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Company Overview</h3> <p style="margin:0 0 12px; </strong>********<strong>;">EDITION Hotels combine the vision of boutique hotelier Ian Schrager, the service standards of a luxury hotel, and the global reach of Marriott International. The brand aims to offer a balanced experience that blends sophistication with individuality, targeting discerning consumers who value quality, originality, design, and service excellence without conventional limitations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Deliver a wide range of services to guide guests through their entire stay.</li> <li style="margin:0 0 6px;">Process operational needs and address guest requests.</li> <li style="margin:0 0 6px;">Complete necessary reports and share information about the local area.</li> <li style="margin:0 0 6px;">Ensure transactions are integrated seamlessly into the overall guest experience.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Workplace Standards and Physical Requirements</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Maintain a safe work environment and adhere to company policies and procedures.</li> <li style="margin:0 0 6px;">Uphold confidentiality and protect company assets.</li> <li style="margin:0 0 6px;">Ensure professional appearance, uniform, and communication standards are met.</li> <li style="margin:0 0 6px;">Ability to stand, sit, or walk for extended periods.</li> <li style="margin:0 0 6px;">Capable of moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 10 pounds without assistance.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">0-1 year of relevant experience is required.</li> <li style="margin:0 0 6px;">Demonstrated ability to take initiative in delivering guest services.</li> <li style="margin:0 0 6px;">Commitment to upholding quality standards consistently.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Career Growth</h3> <p style="margin:0 0 12px; </strong>**********;">Joining EDITION provides an opportunity to be part of the Marriott International portfolio of brands. This environment supports professional development and allows individuals to contribute to a global team.</p>

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About Ninja</h3> <p style="margin:0 0 12px; ************;">Ninja is a quick-commerce company dedicated to providing efficient and reliable delivery services. Operating within <strong style="font-weight:700;">Riyadh, Riyadh Province</strong>, Ninja focuses on optimizing customer experience through swift operations and dedicated support.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Role of a Customer Service Agent</h3> <p style="margin:0 0 12px; ************;">As a <strong style="font-weight:700;">Customer Service Agent</strong> at Ninja, you will serve as a frontline representative, providing essential support to our customer base. This <strong style="font-weight:700;">full-time</strong> position is central to handling customer inquiries, resolving issues, and ensuring a positive experience across all interactions, contributing directly to customer satisfaction and loyalty.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Respond to customer inquiries through various channels, including phone, email, and chat, while maintaining a professional demeanor.</li> <li style="margin:0 0 6px;">Assist customers with concerns related to orders, product information, and service-specific queries.</li> <li style="margin:0 0 6px;">Listen to customer feedback and provide effective, timely solutions.</li> <li style="margin:0 0 6px;">Accurately document customer interactions and maintain updated records within the CRM system.</li> <li style="margin:0 0 6px;">Follow up with customers to confirm satisfactory resolution of their issues.</li> <li style="margin:0 0 6px;">Collaborate with internal departments to address customer needs and enhance service delivery.</li> <li style="margin:0 0 6px;">Participate in training sessions to improve product knowledge and refine service skills.</li> <li style="margin:0 0 6px;">Contribute ideas and feedback aimed at improving the overall customer service process.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Required Skills and Attributes</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Demonstrated ability to communicate clearly and professionally, both verbally and in writing.</li> <li style="margin:0 0 6px;">Strong problem-solving skills with a focus on customer satisfaction.</li> <li style="margin:0 0 6px;">Proficiency in using CRM systems for accurate data entry and record keeping.</li> <li style="margin:0 0 6px;">Ability to work collaboratively within a team environment.</li> <li style="margin:0 0 6px;">Commitment to continuous learning and skill development.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Work Environment and Type</h3> <p style="margin:0 0 12px; ************;">This is a <strong style="font-weight:700;">full-time</strong> position based in <strong style="font-weight:700;">Riyadh</strong>, within the Riyadh Province.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Application Process</h3> <p style="margin:0 0 12px; ************;">Interested candidates are encouraged to apply.</p>

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental Al Faisaliah Riyadh– Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.<br><br><strong>About The Job<br><br></strong>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Rooms Department in Riyadh, the Front Desk Agent is responsible for, responsible for, delivering exceptional guest service from arrival to departure, managing check-in/check-out procedures, guest requests, billing transactions, and front desk operations while ensuring the highest standards of hospitality and guest satisfaction in accordance with Mandarin Oriental Hotel Group standards.<br><br><strong>As Front Desk Agent, you will be responsible for the following duties:<br><br></strong><ul><li>Use of the hotel’s network, computers or internet access which is in the hotel’s view unreasonable or inappropriate, for example, gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.</li><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>To carry out any additional duties requested by management, related to hotel operational activities.<br><br></li></ul><strong>As Front Desk Agent, We Expect From You<br><br></strong><ul><li>Establishing and developing personal contact with all our guests and providing continuous care, comfort, and warmth throughout their stay.</li><li>Ensuring compliance with health and safety regulations </li><li>Other responsibilities include performing all administrative and operative tasks and ensuring consistent knowledge of our Mission Statement, Pillars and all other service standards </li><li>Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out, and throughout the guest s experience.</li><li>Arrange fulfillment of guest services by working with the Concierge, Housekeeping, PBX, Reservations, and Room Service colleagues.</li><li>Print and drop cash out, adjustment slips, paid-out voucher, and bank count reports.<br><br></li></ul><strong> </strong><strong>Our commitment to you <br><br></strong><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li><li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.<br><br></li></ul><strong>Benefits<br><br></strong><ul><li>A competitive salary.</li><li>A Career development.</li><li>Health insurance.<br><br></li></ul><strong>We’re Fans. Are you?</strong>

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.<br><br>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.<br><br>Mandarin Oriental Al Faisaliah Riyadh– Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental’s signature service to ensure a truly unforgettable Arabian experience.<br><br><strong>About The Job<br><br></strong>Based at the Mandarin Oriental Al Faisaliah Riyadh within the Rooms Department in Riyadh, the Concierge Agent is responsible for, responsible for providing personalized, proactive, and professional service to guests by handling requests, arranging transportation and reservations, and offering expert local recommendations. The role serves as a key ambassador of the hotel, ensuring memorable guest experiences, maintaining operational records, and coordinating with internal departments to deliver exceptional service in line with Mandarin Oriental standards.<br><br><strong>As Concierge Agent, you will be responsible for the following duties:<br><br></strong><ul><li>Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.</li><li>Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.</li><li>Mandarin Oriental, Riyadh, has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, color, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.<br><br></li></ul><strong>As Concierge Agent, We Expect From You<br><br></strong><ul><li>To carry out any additional duties requested by management, related to hotel operational activities.</li><li>Create focused conversations with guests which identify their personal preferences.</li><li>Be proactive and anticipate the complete requirements of each guest in order to make their unique experience memorable.</li><li>Act as a hotel “ambassador” at all times.</li><li>fully aware of fire and evacuation procedures related to the Concierge Desk.</li><li>Maintains the logbook at the Concierge Desk for handover between shifts.</li><li>Maintains the record for all guest transportation bookings and shares with the butler.<br><br></li></ul><strong> </strong><strong>Our commitment to you <br><br></strong><ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li><li>MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li><li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li><li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.<br><br></li></ul><strong>Benefits<br><br></strong><ul><li>A competitive salary.</li><li>A Career development.</li><li>Health insurance.<br><br></li></ul><strong>We’re Fans. Are you?</strong>

About the Role We are looking for a forward-thinking CX Manager who doesn't just manage customer experience . You will own the end-to-end experience for both learners and teachers on our platform, leveraging AI tools to automate, personalize, and continuously improve every touchpoint. Key Responsibilities AI-Powered Operations Deploy and manage AI chatbots and virtual assistants to handle Tier-1 support at scale Use AI tools (e.g. Intercom, Zendesk AI, Freshdesk AI) to automate ticket routing, resolution, and follow-ups Build intelligent escalation flows that blend automation with human support Data & Insights Monitor CX metrics (CSAT, NPS, FRT, AHT, resolution rate) through real-time dashboards Use AI analytics to identify friction points, churn signals, and satisfaction trends Translate data into actionable improvements across the user journey Team Leadership Lead and coach a team of CX agents, setting clear KPIs and quality standards Design AI-assisted QA frameworks to evaluate agent performance at scale Build a culture of continuous improvement driven by data Cross-functional Collaboration Partner with Product to feed customer insights into roadmap decisions Work with Supply/Operations to resolve teacher-side issues impacting learner experience Collaborate with Marketing on retention and re-engagement campaigns Requirements4–6 years in customer experience, with at least 2 years in a leadership role Hands-on experience with AI-powered CX tools (Intercom, Zendesk, Freshdesk, or similar) Strong analytical mindset — comfortable with dashboards, funnels, and cohort analysis Experience in a marketplace, EdTech, or tech platform is a strong plus Familiarity with prompt engineering or AI workflow automation is a plus Bilingual: Arabic & English

About the Role We are looking for a forward-thinking CX Manager who doesn't just manage customer experience . You will own the end-to-end experience for both learners and teachers on our platform, leveraging AI tools to automate, personalize, and continuously improve every touchpoint. Key Responsibilities AI-Powered Operations Deploy and manage AI chatbots and virtual assistants to handle Tier-1 support at scale Use AI tools (e.g. Intercom, Zendesk AI, Freshdesk AI) to automate ticket routing, resolution, and follow-ups Build intelligent escalation flows that blend automation with human support Data & Insights Monitor CX metrics (CSAT, NPS, FRT, AHT, resolution rate) through real-time dashboards Use AI analytics to identify friction points, churn signals, and satisfaction trends Translate data into actionable improvements across the user journey Team Leadership Lead and coach a team of CX agents, setting clear KPIs and quality standards Design AI-assisted QA frameworks to evaluate agent performance at scale Build a culture of continuous improvement driven by data Cross-functional Collaboration Partner with Product to feed customer insights into roadmap decisions Work with Supply/Operations to resolve teacher-side issues impacting learner experience Collaborate with Marketing on retention and re-engagement campaigns Requirements4–6 years in customer experience, with at least 2 years in a leadership role Hands-on experience with AI-powered CX tools (Intercom, Zendesk, Freshdesk, or similar) Strong analytical mindset — comfortable with dashboards, funnels, and cohort analysis Experience in a marketplace, EdTech, or tech platform is a strong plus Familiarity with prompt engineering or AI workflow automation is a plus Bilingual: Arabic & English

<h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">About the Role</h3> <p style="margin:0 0 12px; **********<strong>;">Edition is seeking a <strong style="font-weight:700;">Front Desk Agent (Saudi National)</strong> to join its team in Saudi Arabia. This full-time role focuses on creating a memorable and unique experience for guests, extending beyond standard check-in and check-out procedures. The Front Desk Agent acts as a Guest Experience Expert, guiding guests throughout their stay and ensuring operational needs are met.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Key Responsibilities</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">Deliver a range of services to guests, guiding them through their entire stay.</li> <li style="margin:0 0 6px;">Process operational needs and address guest requests promptly.</li> <li style="margin:0 0 6px;">Complete necessary reports and share information about the local area.</li> <li style="margin:0 0 6px;">Ensure transactions contribute positively to the overall guest experience.</li> <li style="margin:0 0 6px;">Maintain a safe work environment and adhere to company policies and procedures.</li> <li style="margin:0 0 6px;">Uphold confidentiality and protect company assets.</li> <li style="margin:0 0 6px;">Ensure quality standards are met in all interactions and services.</li> <li style="margin:0 0 6px;">Maintain a professional uniform, personal appearance, and communication style.</li> <li style="margin:0 0 6px;">Perform physical tasks including standing, sitting, or walking for extended periods, and lifting or moving objects weighing up to 10 pounds without assistance.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Qualifications and Experience</h3> <ul style="margin:0 0 12px; padding-inline-start:24px; list-style-type:disc; list-style-position:outside;"> <li style="margin:0 0 6px;">0-1 year of experience in a related field.</li> <li style="margin:0 0 6px;">Ability to take initiative and deliver a wide range of guest services.</li> <li style="margin:0 0 6px;">Demonstrated ability to maintain professional conduct and appearance.</li> <li style="margin:0 0 6px;">Capacity to perform job duties that require physical activity, including standing and light lifting.</li> </ul> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">The Edition Brand</h3> <p style="margin:0 0 12px; </strong>********<strong>;">EDITION Hotels combine the vision of boutique hotelier Ian Schrager with the service standards of a luxury hotel and the global reach of Marriott International. The brand aims to provide a distinct hospitality experience, balancing sophistication with individuality and comfort with charm. EDITION targets consumers who value quality, originality, design, and service excellence without conventional limitations.</p> <h3 style="font-size:18px; font-weight:700; margin:16px 0 8px;">Working at Edition</h3> <p style="margin:0 0 12px; </strong>**********;">Edition seeks individuals who are outgoing and dedicated to service. Joining Edition means becoming part of the Marriott International portfolio of brands, offering an environment where employees can perform their best work and contribute to a global team.</p>