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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization committed to delivering exceptional customer experiences across the Middle East and North Africa. We believe that outstanding customer service is at the heart of every successful business. Our team is dedicated to building lasting relationships with customers by providing timely, professional, and personalized support. As we continue to grow, we are seeking motivated, customer-focused professionals who are passionate about helping people and thrive in a remote work environment. Position Overview The Customer Service Representative serves as the primary point of contact for customers, ensuring every interaction reflects PULSE's commitment to excellence. The successful candidate will handle customer inquiries, resolve issues efficiently, and provide accurate information across multiple communication channels, including phone, email, live chat, and social media. This role requires excellent communication skills, empathy, problem-solving abilities, and the ability to work independently while collaborating with a distributed team. Key Responsibilities Customer Support Respond promptly and professionally to customer inquiries via phone, email, live chat, WhatsApp, and social media platforms. Deliver accurate information regarding products, services, policies, and procedures. Resolve customer complaints with professionalism, empathy, and efficiency. Escalate complex issues to the appropriate departments while ensuring timely follow-up. Maintain a positive and solution-oriented approach in every customer interaction. Customer Experience Build strong customer relationships through exceptional service. Identify customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction by exceeding service expectations. Follow up with customers when necessary to ensure complete issue resolution. Documentation &amp; Administration Accurately record customer interactions within the CRM system. Maintain detailed notes regarding customer requests and resolutions. Update customer information while ensuring data accuracy. Adhere to company documentation standards and quality requirements. Collaboration Work closely with internal teams including Operations, Sales, Technical Support, and Quality Assurance. Participate in team meetings and continuous improvement initiatives. Share customer feedback to improve products, services, and internal processes. Performance Meet or exceed established KPIs, including: Customer Satisfaction (CSAT) First Contact Resolution (FCR) Average Response Time Average Handling Time (AHT) Quality Assurance (QA) Scores Attendance and Productivity Targets Preferred Qualifications Experience supporting customers across multiple communication channels. Previous experience in BPO, SaaS, e-commerce, healthcare, fintech, or technology industries. Experience with ticketing systems and knowledge base software. Familiarity with customer service metrics and performance standards. Language Requirements Fluent in English (spoken and written). Arabic proficiency is highly preferred. Additional regional languages are considered an advantage. Technical Requirements Candidates must have: Stable broadband internet connection (minimum 25 Mbps recommended). Quiet, professional home office environment. Laptop or desktop computer meeting company specifications. Noise-cancelling headset with microphone. Webcam for virtual meetings and training. Working Hours Full-time remote position. Flexible shifts based on business requirements. May include evenings, weekends, and public holidays. Availability to support customers across different MENA time zones. Key Performance Indicators (KPIs) Success in this role will be measured by: Customer Satisfaction Score (CSAT) First Contact Resolution (FCR) Average Handling Time (AHT) Response Time SLA Compliance Quality Assurance (QA) Scores Attendance and Schedule Adherence Productivity and Ticket Resolution Targets What We Offer Fully remote work environment. Competitive salary. Performance-based incentives and recognition programs. Paid training and continuous professional development. Career growth opportunities within PULSE (MENA). Collaborative and inclusive company culture.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Qualifications High school diploma required; Associate's or Bachelor's degree preferred. Minimum of 1 2 years of experience in customer service, contact center, or client support. Experience working remotely is an advantage. Strong computer literacy and ability to learn new systems quickly. Experience using CRM platforms such as Salesforce, Zendesk, Freshdesk, HubSpot, or similar. Proficiency in Microsoft Office or Google Workspace. Reliable high-speed internet connection and a dedicated home workspace. Required Skills Communication Excellent verbal and written communication skills. Professional phone etiquette. Strong active listening abilities. Clear and confident communication. Customer Focus Empathy and patience. Positive attitude. Strong interpersonal skills. Ability to manage difficult conversations professionally. Problem Solving Analytical thinking. Conflict resolution. Decision-making skills. Ability to work under pressure while maintaining quality. Organization Excellent time management. Strong attention to detail. Ability to multitask. Effective prioritization skills.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>About PULSE (MENA) PULSE (MENA) is a forward-thinking organization dedicated to delivering operational excellence and supporting innovation across the Middle East and North Africa. We value collaboration, efficiency, integrity, and continuous learning. Our remote-first culture empowers team members to contribute meaningfully while developing professionally in a supportive and inclusive environment. We are looking for a motivated, detail-oriented, and organized Entry-Level Administrative Professional to join our Operations team. This role is ideal for someone beginning their administrative career who enjoys organizing information, supporting teams, solving day-to-day operational challenges, and ensuring smooth business operations. Position Overview As an Entry-Level Administrative Professional, you will provide essential administrative and operational support to various departments across the organization. You will coordinate schedules, manage documentation, assist with internal communications, organize meetings, maintain accurate records, and help improve administrative processes. This position requires excellent organizational skills, strong written and verbal communication, attention to detail, and the ability to work independently in a fully remote environment. Key Responsibilities Administrative Support Provide day-to-day administrative assistance to managers and cross-functional teams. Prepare, edit, format, and organize business documents, reports, presentations, and spreadsheets. Maintain accurate digital filing systems and document repositories. Organize and archive company records while ensuring confidentiality. Monitor shared inboxes and distribute requests to appropriate team members. Assist with data entry and record maintenance across multiple internal systems. Operations Support Coordinate internal workflows and administrative processes. Assist with tracking operational tasks and project milestones. Help prepare operational reports using company templates. Monitor task completion and follow up on outstanding action items. Support onboarding activities for new employees. Assist in maintaining standard operating procedures (SOPs) and internal documentation. Calendar &amp; Meeting Coordination Schedule meetings across multiple time zones. Send meeting invitations and reminders. Prepare agendas and meeting materials. Record meeting notes and distribute action items. Coordinate virtual events and internal team sessions. Communication Support Draft professional emails and internal announcements. Coordinate communication between departments. Respond to routine inquiries professionally and promptly. Support internal knowledge-sharing initiatives. Office &amp; Administrative Coordination Maintain digital office systems and shared resources. Track administrative supplies and software subscriptions where applicable. Assist with vendor documentation and administrative records. Support travel planning and expense documentation when required. Ensure administrative processes remain organized and efficient. Data &amp; Reporting Update internal databases and spreadsheets. Compile weekly and monthly administrative reports. Perform quality checks on records for accuracy and completeness. Generate routine reports for management. Process Improvement Identify opportunities to improve administrative workflows. Recommend efficiencies in documentation and communication. Participate in projects aimed at improving operational effectiveness. Assist in implementing new administrative tools and procedures. Technical Skills Candidates should have experience or familiarity with: Microsoft Office (Word, Excel, PowerPoint, Outlook) Google Workspace (Docs, Sheets, Slides, Drive, Calendar) Video conferencing platforms (Zoom, Microsoft Teams, Google Meet) Collaboration tools (Slack or similar) Task management platforms (Asana, Trello, ClickUp, or Monday.com) Cloud document management systems Core Competencies Organization and planning Time management Communication Professionalism Confidentiality Problem-solving Adaptability Collaboration Initiative Accountability Attention to detail Customer service mindset What Success Looks Like Successful candidates will: Maintain organized and accurate administrative records. Communicate professionally with internal stakeholders. Support smooth daily operations with minimal supervision. Meet deadlines consistently. Demonstrate reliability and strong organizational skills. Contribute ideas that improve administrative efficiency. Build positive working relationships across departments. What We Offer Competitive salary. Fully remote work environment. Flexible working arrangements. Paid time off and company holidays. Professional development and training opportunities. Career growth within operations and administration. Collaborative, supportive, and inclusive team culture. Exposure to regional and international projects. Performance-based recognition and advancement opportunities. Equal Opportunity Employer PULSE (MENA) is committed to creating a diverse and inclusive workplace. We are dedicated to providing equal employment opportunities and fostering a respectful and collaborative work environment. How to Apply Interested candidates should submit their Updated CV or r sum .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma required; Associate's or Bachelor's degree in Business Administration, Management, Communications, or a related field is preferred.</li><li>0 - 2 years of administrative, office support, customer service, internship, or similar experience.</li><li>Strong organizational and multitasking abilities.</li><li>Excellent written and verbal communication skills in English.</li><li>High attention to detail and accuracy.</li><li>Ability to manage priorities and meet deadlines.</li><li>Comfortable working independently in a remote environment.</li><li>Professional attitude with strong interpersonal skills.</li><li>Willingness to learn new systems and administrative processes.</li><li>Preferred Qualifications: Previous internship or administrative support experience. Experience working remotely or in a virtual team. Familiarity with project coordination. Knowledge of business communication standards. Arabic language proficiency is a plus.</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Provide high standard, cost effective, care of the Oncology Services to JHAH eligible medical recipients under the supervision of Attending Physician. Execute duties within the approved Credentials &amp; Privileges provided by the Hospital Credentials &amp; Privileging Committee. Scope Attend service clinical and educational rounds including morning reports and sign out rounds when appropriate. Attend and participate in the multi-disciplinary team rounds. Attend and participate in service/department Quality and Safety activities including reviews, audits and presentations. Report patients' adverse events to the appropriate department/service office. Attend and contribute to service and department business meetings. Prepare and provide patient reports as required within the hospital policy. Participate actively when assigned to a given committee. Keep apprised with, and adhere to, hospital and departmental policies and bylaws. Ensure legible and timely entries into patients' records. Maintain complete patient case records. Adhere to hospital policy regarding patient record confidentiality. Participate in medical records audits when required to do so. Principal Contacts He/she is in daily contact with hospitalized patients and their families, nurses, other Physicians, and other medical staff. He/she is also in close contact with Emergency Medical Service physicians, Clinical Medicine Services physicians, Surgical &amp; Diagnostic Services physicians, Radiology Services as well as other respective services requesting. Principal Duties In patient Duties: • Assess and admit patients through Emergency Room, out-patient clinics and transfer from other hospitals as directed by the attending Physician. • Carry out the necessary investigations and admission work-up as indicated. • Carry out the day-to-day patient assessment, plan and execute management under the supervision of the attending Physician. • Conduct daily rounds during work days on admitted patients and assigned consults as appropriate. • Attend to patients when re-evaluation is required throughout the work day. • Attend to admitted patients through the weekend as per the specific service arrangement. • Respond to emergency calls in a timely manner and tend to patients when required to do so. • Participate in trauma care, Code blue care, or rapid response care according to the established role by credential and privilege given. • Answer in-patient consultations within the required timeframe in conjunction with consulting services. • Conduct rounds on related service intensive care unit patients when on-call. • Plan and prepare patients for discharge as appropriate. • Dictate discharge summaries • Provide in-house 24 hour call when required as per the monthly on-call schedule. Out Patient Duties: • Attend assigned out-patient medical/surgical and procedural clinics within approved ambulatory Credential &amp; Privilege. • Refer patients to other services where appropriate. • Evaluate patients in the emergency room and perform minor emergency surgical procedures when required. Operating Room Outpatient Procedure Area Duties: (only applicable for specific specialty) • Assist in the operating room when assigned to a particular service/attending surgeon. • Perform operative procedures within approved privileges. • Perform Perioperative Anesthetic Management within approved privilege. • Maintain punctuality and professionalism in the operating room environment. • When required, keep patients caregiver/guardian informed of the outcome of the procedure. • Dictate timely and appropriate operative reports when required to do so. • Ensure safe patient transfer out of the operating room by completing the required documentation. Education • Graduation from an approved medical school. • One year of internship in a recognized training program. • Completed a formal postgraduate training program in a certain specialty and has proven certified. • SCFHS registered as registrar. Experience Minimum of 2 years experience in specialty required (following completion of internship) preferably in a university affiliated teaching hospital. Certifications/Other requirements as applicable • Participate in teaching and educational activities of junior staff, medical students and interns. • Keep up to date with knowledge and skills required to perform duties safely. • Maintain adequate continuous medical education credits as required by hospital and licensing authorities.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Graduation from an approved medical school.</p><p>One year of internship in a recognized training program.</p><p>Completed a formal postgraduate training program in a certain specialty and has proven certified.</p><p>SCFHS registered as registrar.</p><p>Minimum of 2 years experience in specialty required (following completion of internship) preferably in a university affiliated teaching hospital.</p><p>Participate in teaching and educational activities of junior staff, medical students and interns.</p><p>Keep up to date with knowledge and skills required to perform duties safely.</p><p>Maintain adequate continuous medical education credits as required by hospital and licensing authorities.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at USCareers@airbus.com</span></p><br><br><br><ul><li>Notice: Know Your Rights: Workplace Discrimination is Illegal</li><li>Notice: Pay Transparency Nondiscrimination (English)</li><li>Aviso: Transparencia en el Pago No Discriminación&nbsp;(Spanish)</li></ul><br><br><p><span><b><b>Job Description:</b></b></span></p><br><br><p><span><b>Airbus Americas, Inc </b>is looking for a <b>Quality Inspector</b> to join our team based in <b>Mobile, AL</b>.</span></p><br><br><p>You will be responsible for the execution and confirmation of quality inspections as part of the production process with an emphasis on the aircraft structure and mechanical systems.</p><br><br><p><span><b>Meet the Team:</b></span></p><br><br><p><span>Our Engineers at the Airbus U.S. Manufacturing facility take our aircraft from concept to customer delivery – working with production teams on every aspect of assembly from managing technical information, quality control, maintenance tasks and health &amp; safety – along flowlines and flightlines. Join our team and watch our aircraft come to life.</span></p><br><br><p><span><b>Your Working Environment:</b></span></p><br><br><p><span>On ‘Airbus Way’ you will find the Airbus U.S. Manufacturing Facility for commercial aircraft. Opened at the Mobile Aeroplex at Brookley in 2015, the facility produces A320 Family aircraft and added a second product line for the A220 in 2019. The facility, which strengthens the U.S. aerospace industry, is part of Airbus’ strategy to enhance its global competitiveness by meeting the growing needs of its customers in the United States and beyond.</span></p><br><br><p><span><b>How We Care for You:</b></span></p><br><br><ul><li><span><b>Financial Rewards:</b> Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)</span></li><li><span><b>Work/Life Balance: </b>Paid time off including personal time, holidays and a generous paid parental leave program.</span></li><li><span><b>Health &amp; Welfare: </b>Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.&nbsp;</span></li><li><span><b>Individual Development: </b>Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.</span></li></ul><br><p><span><b>Your Challenges:</b></span><br></p><br><br><ul><li>Execute technical inspections in the production process of the aircraft in the context of the authorization of manufacturer operation</li><li>Prepare and perform visual, incoming, first article, final inspections during aircraft manufacture for compliance with design specifications, customers and certification requirements.</li><li>Document the technical inspections performed in the multiple production orders SAP-based and the relevant SAL-based IT systems by inspection marks and complete other aircraft documents as well as prepare first article inspection reports.</li><li>Support troubleshooting, Functional Test Procedures(FTPs) and participate in Quality Survey requests.</li><li>Compile all technical data of non-conformance in order to launch the NCMS-based quality discrepancy sheets for the professional assessment in accordance with the manufacturing engineering documentation.</li><li>Document all the results of the technical inspector in the FLEXNET/NCMS/SAP based IT system.</li><li>Attain skills to perform audits of Non-Conformance Rework Orders as part of the Material</li><li>Review Board (MRB).</li><li>Perform audits/reviews of workbooks to validate PV approval and process adherence.</li><li>Track and maintain components during the Non Conformance process.</li><li>Perform other duties as assigned</li></ul><br><p><span><b>Your Boarding Pass:</b></span></p><br><br><ul><li>High school diploma or GED.</li><li>3 years of experience as a Quality Inspector in an aviation company with an emphasis on mechanical and/or structural components and assemblies.</li><li>Previous experience in a mechanic or technician role is highly desirable</li><li>Airline experience is desirable</li><li>Knowledge of Quality Management Systems.</li><li>Knowledge of drawing systems, inspection plans, and inspection coordination.</li><li>Knowledge of the principles, practices, methods and tools used in the production line.</li><li>Handling and use of inspection tools of the length measuring techniques (mechanical, optical, electrical)</li><li>Effective verbal and written communication skills. Specifically, in English which is required operating in a multicultural and multifunctional environment.</li></ul><br><p><b>Licensure/Certifications:</b></p><br><br><ul><li>A&amp;P License (preferred)</li></ul><br><p><b>Travel Required:</b> </p><br><br><ul><li>Some travel required</li></ul><br><p><b>Eligibility:</b></p><br><br><ul><li><span>Eligible for employment in the US without sponsorship.&nbsp;</span><br></li></ul><br><p><span><b>Physical Requirements:</b></span></p><br><br><ul><li><span><b>Onsite 100%</b></span></li><li><span><b>Vision: </b>able to see and read computer screen and other electronic equipment with screens, able to read documents, reports and engineering drawings.</span></li><li><span><b>Hearing:</b> able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms.</span></li><li><span><b>Speaking</b>: able to speak in conversations and meetings, deliver information and participate in communications.</span></li><li><span><b>Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors):</b> able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.</span></li><li><span><b>Carrying: </b>able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></li><li><span><b>Lifting:</b> able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.</span></li><li><span><b>Pushing / Pulling:</b> able to push and pull small office furniture and some equipment and tools.</span></li><li><span><b>Sitting:</b> able to sit for long periods of time in meetings, working on computer.</span></li><li><span><b>Squatting / Kneeling: </b>able to squat or kneel to retrieve or replace items stored on low shelving.</span></li><li><span><b>Standing:</b> able to stand for discussions in offices or on production floor.</span></li><li><span><b>Travel:</b> able to travel independently and at short notice.</span></li><li><span><b>Walking (include routine walking such as to a shared printer to retrieve documents):</b> able to walk through office and production areas including uneven surfaces.</span></li></ul><br><p><span><b>A full job description will be provided to candidates who progress to the interview stage or any candidate upon request.</b></span></p><br><br><br><p>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.</p><br><br><br><p><span><b><b><b><b>Company:</b></b></b></b></span></p><br><br>Airbus Americas, Inc.<br><p><b>Employment Type:</b></p><br><br>US - Direct Hire<br><p><b>Experience Level:</b></p><br><br>Entry Level<br><p><b>Remote Type:</b></p><br><br>On-site<br><p><b>Job Family:</b></p><br><br>Quality Inspection &lt;JF-QU-QC&gt;<p>------</p><br><br><p>------</p><br><br>Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.<br><p>By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.<br>Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.</p><br><br><p><span>Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to&nbsp;</span><span>emsom@airbus.com.</span></p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.<br>Skills and Knowledge<br>• <br>Customer and Personal Service<br>- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>• <br>Management of Financial Resources<br>- Determining how money will be spent to get the work done, and accounting for these expenditures.<br>• <br>Administration and Management -<br>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>• <br>Applied Business Knowledge<br>- Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.<br>• <br>Management of Material Resources<br>- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.<br>• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Strives to improve service performance.<br>Developing and Maintaining Budgets<br>• Develops and manages Food and Beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with F&amp; B team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Ensures employees are treated fairly and equitably.<br>• Coaches team by providing specific feedback to improve performance.<br>Additional Responsibilities<br>• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.<br>• Order and purchase equipment and supplies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.<br>Skills and Knowledge<br>• <br>Customer and Personal Service<br>- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>• <br>Management of Financial Resources<br>- Determining how money will be spent to get the work done, and accounting for these expenditures.<br>• <br>Administration and Management -<br>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>• <br>Applied Business Knowledge<br>- Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.<br>• <br>Management of Material Resources<br>- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.<br>• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Strives to improve service performance.<br>Developing and Maintaining Budgets<br>• Develops and manages Food and Beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with F&amp; B team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Ensures employees are treated fairly and equitably.<br>• Coaches team by providing specific feedback to improve performance.<br>Additional Responsibilities<br>• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.<br>• Order and purchase equipment and supplies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We’re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le Méridien. In joining Le Méridien, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property’s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.<br>Skills and Knowledge<br>• <br>Customer and Personal Service<br>- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.<br>• <br>Management of Financial Resources<br>- Determining how money will be spent to get the work done, and accounting for these expenditures.<br>• <br>Administration and Management -<br>Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.<br>• <br>Applied Business Knowledge<br>- Understanding market dynamics, enterprise level objectives and important aspects of the company’s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.<br>• <br>Management of Material Resources<br>- Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.<br>CORE WORK ACTIVITIES<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how Food and Beverage is performing against budget.<br>• Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Strives to improve service performance.<br>Developing and Maintaining Budgets<br>• Develops and manages Food and Beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food &amp; beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food &amp; beverage team. Ensures direct reports do the same for their team.<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with F&amp; B team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food &amp; beverage leadership team to effectively manage wages, food &amp; beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food &amp; beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Ensures employees are treated fairly and equitably.<br>• Coaches team by providing specific feedback to improve performance.<br>Additional Responsibilities<br>• Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.<br>• Order and purchase equipment and supplies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br>Support the property in implementing and maintaining sustainability and environmental programs in accordance with company standards, local regulations, owner requirements, and destination environmental commitments.<br>The Sustainability / Environmental Supervisor assists in monitoring environmental performance, maintaining records, conducting inspections, coordinating sustainability initiatives, and supporting operational departments in reducing environmental impact. The position works closely with Engineering, Housekeeping, Food &amp; Beverage, Culinary, Procurement, Recreation, Landscaping, and other relevant teams to promote responsible use of resources and ensure compliance with environmental requirements.<br>Candidate Profile Education and Experience <br>High school diploma or equivalent; relevant experience in sustainability, environmental management, hospitality operations, or a related field.<br>OR<br>2-year degree from an accredited university in Environmental Science, Environmental Management, Sustainability, Engineering, Hospitality Management, or a related major.<br>Previous experience in a luxury hotel, resort, tourism destination, coastal environment, or environmentally sensitive development is preferred.<br>Environmental or sustainability certification is an advantage.<br>Core Work Activities Supporting Sustainability and Environmental Operations <br>Support implementation of the property's sustainability strategy, initiatives, standards, and action plans.<br>Monitor environmental practices across operational departments.<br>Assist departments in identifying opportunities to reduce environmental impact and improve resource efficiency.<br>Support environmental initiatives related to energy, water, waste, biodiversity, responsible sourcing, and pollution prevention.<br>Promote environmentally responsible operational practices while maintaining service and guest experience standards.<br>Follow up with departments on sustainability commitments, targets, and action plans.<br>Participate in sustainability meetings, initiatives, campaigns, and improvement projects.<br>Monitoring Energy and Water Performance <br>Assist in monitoring electricity, fuel, and water consumption.<br>Coordinate with Engineering to review consumption trends and identify unusual usage.<br>Support water conservation and energy efficiency initiatives.<br>Maintain sustainability tracking tools and supporting documentation.<br>Assist in identifying operational opportunities for reducing unnecessary consumption.<br>Track progress against established property sustainability targets.<br>Managing Waste and Recycling Programs <br>Monitor waste segregation practices throughout the property.<br>Ensure appropriate separation, storage, handling, and disposal of waste.<br>Support recycling and waste diversion initiatives.<br>Coordinate with operational teams regarding food waste, general waste, recyclable materials, and hazardous waste.<br>Maintain waste records and support reporting requirements.<br>Follow up with waste management contractors where required.<br>Support initiatives to reduce single-use materials, packaging, and unnecessary waste.<br>Supporting Environmental Compliance <br>Assist in ensuring compliance with applicable environmental laws, regulations, permits, company requirements, and destination standards.<br>Conduct routine environmental inspections.<br>Identify and report environmental risks, non-compliance, and opportunities for improvement.<br>Maintain permits, reports, inspections, registers, and other environmental records.<br>Follow up on corrective and preventive actions resulting from inspections and audits.<br>Support internal and external environmental audits.<br>Escalate significant environmental risks or incidents to management.<br>Protecting the Natural Environment <br>Support environmental protection measures related to marine, coastal, terrestrial, or sensitive natural environments.<br>Promote responsible operational practices that protect surrounding ecosystems and biodiversity.<br>Report activities that may negatively impact wildlife, habitats, water quality, or natural resources.<br>Support biodiversity and conservation initiatives where applicable.<br>Coordinate with environmental specialists, consultants, or destination teams when required.<br>Assist in environmental incident response, including spills or pollution-related events.<br>Collecting and Reporting Sustainability Data <br>Collect environmental data from operational departments.<br>Prepare monthly and periodic sustainability performance reports.<br>Maintain accurate records related to energy, water, waste, carbon, and other environmental indicators.<br>Assist in preparing dashboards, presentations, and management reports.<br>Support sustainability certification, benchmarking, and assessment requirements.<br>Ensure data accuracy and timely submission of required environmental reports.<br>Promoting Sustainability Awareness <br>Support sustainability orientation and awareness programs for associates.<br>Assist with environmental training sessions and campaigns.<br>Promote responsible behaviors related to energy conservation, water conservation, recycling, and waste reduction.<br>Encourage associates to participate in sustainability activities and environmental initiatives.<br>Communicate sustainability updates and key environmental messages to departments.<br>Supporting Responsible Procurement <br>Work with Procurement and operational departments to support environmentally responsible purchasing.<br>Encourage reduced packaging, responsible sourcing, local sourcing, and sustainable alternatives where appropriate.<br>Assist in maintaining supplier environmental documentation.<br>Support review of products and services from an environmental perspective.<br>Follow All Company Policies and Procedures <br>Follow all company and property policies and procedures.<br>Maintain confidentiality of proprietary information.<br>Protect company assets.<br>Report accidents, injuries, environmental incidents, and unsafe work conditions to management.<br>Complete safety training and certifications as required.<br>Maintain professional appearance and conduct.<br>Ensure uniform and personal appearance are clean and professional where applicable.<br>Safety and Security <br>Follow property safety, security, environmental, and emergency procedures.<br>Identify and report unsafe or environmentally harmful conditions.<br>Use appropriate personal protective equipment when required.<br>Support environmental emergency response procedures.<br>Comply with hazardous material handling requirements where applicable.<br>Communication <br>Speak with others using clear and professional language.<br>Prepare accurate and professional written reports and correspondence.<br>Communicate environmental standards and requirements effectively.<br>Listen and respond appropriately to questions and concerns.<br>Maintain effective communication with operational departments and management.<br>Working With Others <br>Develop and maintain positive working relationships with associates and management.<br>Support colleagues to achieve shared environmental and sustainability goals.<br>Partner with operational departments to improve environmental performance.<br>Handle sensitive situations professionally.<br>Encourage cooperation and participation in sustainability initiatives.<br>Quality Assurance / Quality Improvement <br>Monitor compliance with environmental procedures and standards.<br>Identify opportunities to improve sustainability performance.<br>Recommend practical improvements based on inspections, operational observations, and performance data.<br>Support corrective and preventive action plans.<br>Participate in audits and continuous improvement initiatives.<br>Physical Tasks <br>Move through all areas of the property to conduct inspections.<br>Stand, walk, or move for extended periods when conducting operational checks.<br>Enter kitchens, engineering areas, waste areas, landscaping areas, beaches, back-of-house areas, and other operational locations as required.<br>Use computers and standard office equipment for extended periods.<br>Perform other reasonable job duties as requested by Supervisors or Managers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We're looking for an experienced and detail-oriented Administrative Assistant to join our dynamic team in Makkah, Saudi Arabia. In this role, you'll lead administrative operations and serve as a trusted resource to managers and project teams. You'll have the opportunity to make a meaningful impact by driving operational excellence, managing complex projects, and supporting our team's success through exceptional organizational, communication, and leadership skills. If you're someone who thrives in a collaborative environment, takes ownership of processes, and demonstrates initiative in maintaining efficiency and accuracy, we'd love to hear from you.</p><br><p>**Administrative &amp; Office Support**</p><br><ul><li>Provide comprehensive administrative support and mentorship to one or more managers within the office or business unit</li><li>Lead the preparation, proofreading, and formatting of correspondence, forms, spreadsheets, and documents with meticulous attention to detail</li><li>Manage complex calendar coordination, meeting scheduling, and travel logistics for multiple stakeholders</li><li>Direct office supply inventory management and vendor relationships to optimize efficiency and cost-effectiveness</li><li>Establish and organize project file systems on shared servers and systems, ensuring accessibility and compliance</li><li>Lead project meetings, prepare comprehensive minutes, format documentation, and coordinate distribution to relevant stakeholders and clients</li><li>Develop and format project reports and documentation, ensuring alignment with organizational standards</li></ul><p>**Project &amp; Financial Support**</p><br><ul><li>Lead project setup initiatives and support financial task development with increased autonomy</li><li>Independently manage estimate at completion (EAC) updates and change order documentation</li><li>Conduct thorough project invoice reviews and ensure accurate task coding across multiple projects</li><li>Take ownership of monthly progress reports and contractor estimates preparation</li><li>Ensure all project components align with established procedures and standards, identifying opportunities for process improvement</li><li>Support financial reconciliation and budget tracking activities</li></ul><p>**Procurement &amp; Compliance**</p><br><ul><li>Lead procurement activities for project-related materials and manage vendor relationships strategically</li><li>Drive the development and implementation of project documentation and compliance requirements</li><li>Maintain and update vendor and client information in relevant systems with accuracy and timeliness</li><li>Conduct qualification reviews for regularly utilized vendors and subcontractors, making recommendations</li><li>Coordinate with legal and compliance teams on contract-related matters and risk mitigation</li><li>Manage risk assessment documentation and approval processes independently</li></ul><p>**Proposals &amp; Marketing Support**</p><br><ul><li>Lead proposal development activities and manage approval workflows to ensure timely delivery</li><li>Provide strategic marketing assistance for proposals, including document preparation, graphics coordination, and quality assurance</li><li>Develop and maintain comprehensive proposal schedules and timelines across multiple submissions</li><li>Lead tender document preparation and coordination efforts</li><li>Manage documentation uploads, downloads, and vendor registration in procurement systems with attention to compliance</li><li>Prepare and coordinate required documentation for review and signature, ensuring accuracy and completeness</li></ul><p>**General Responsibilities**</p><br><ul><li>Utilize Microsoft Office Suite and other business software to accomplish work efficiently and train others as needed</li><li>Apply professional standards, practices, and procedures in all tasks and mentor team members on best practices</li><li>Manage multiple complex priorities simultaneously while maintaining accuracy and quality standards</li><li>Communicate transparently with team members and stakeholders, providing proactive updates and recommendations</li><li>Demonstrate flexibility and adaptability in a dynamic work environment while driving continuous improvement</li><li>Contribute to a collaborative and supportive team culture through leadership and initiative</li><li>Identify process inefficiencies and recommend solutions to enhance operational effectiveness</li></ul><br>Qualifications<br><p>**Minimum Requirements:**</p><br><ul><li>High School Diploma plus 3 years of relevant administrative experience, OR</li><li>Relevant administrative or office management diploma plus 2 years of professional experience</li></ul><p>**Required Skills &amp; Competencies:**</p><br><ul><li>Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)</li><li>Excellent written and verbal communication skills</li><li>Strong organizational and time management abilities</li><li>Exceptional attention to detail and accuracy</li><li>Ability to multitask and prioritize effectively</li><li>Professional document preparation and formatting skills</li><li>Meeting coordination and minute-taking experience</li><li>Customer service orientation and interpersonal skills</li><li>Ability to maintain confidentiality and handle sensitive information</li><li>Problem-solving mindset with a collaborative approach</li><li>Demonstrated experience supporting project management or consulting environments</li><li>Familiarity with project financial processes and terminology</li><li>Experience with procurement systems and vendor management platforms</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>Knowledge of tender documentation and proposal development processes</li><li>Advanced proficiency in report writing and data analysis</li><li>Experience with travel coordination and expense management</li><li>Familiarity with office management software and systems</li><li>Background in a corporate, engineering, or professional services environment</li><li>Certification in administrative management or related field</li></ul><p>**Desired Attributes:**</p><br><ul><li>Proactive and goal-oriented approach to work</li><li>Ability to work independently and as part of a team</li><li>Adaptability to changing priorities and business needs</li><li>Strong analytical and organizational thinking</li><li>Commitment to continuous improvement and professional development</li><li>Resilience and positive attitude in a fast-paced environment</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>JLL empowers you to shape a brighter way</b>.&nbsp;&nbsp;</p><br><p>Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people&nbsp;and empowering them to thrive, grow meaningful careers and to find a place where they belong.&nbsp; Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. </p><br><p><b>Position Overview:</b></p><br><p>We are seeking a highly organized and professional Administrator to provide comprehensive</p><br><p>administrative support for the property management operations of a premium</p><br><p>residential compound in Riyadh. The successful candidate will be responsible for maintaining accurate</p><br><p>records, coordinating communications, supporting day-to-day administrative tasks, and ensuring smooth</p><br><p>office operations.</p><br><p><b>Key Responsibilities:</b></p><br><p>Administrative Support &amp; Documentation</p><br><ul><li>Provide general administrative support to the property management team</li><li>Manage incoming and outgoing correspondence including emails, letters and courier services</li><li>Maintain organized filing systems for all property documentation (physical and digital)</li><li>Prepare, format and proofread documents, reports and correspondence</li><li>Coordinate meeting schedules, prepare agendas and record meeting minutes</li><li>Manage office supplies inventory and coordinate procurement of stationery and materials</li><li>Maintain and update property management databases and tracking systems</li><li>Process and file documents in accordance with data retention policies</li><li>Support preparation of presentations, reports and management documentation</li><li>Maintain confidentiality of sensitive resident and business information at all times</li></ul><p>Tenant Records &amp; Lease Administration</p><br><ul><li>Maintain accurate and up-to-date tenant records and lease files</li><li>File executed lease agreements and supporting documentation</li><li>Update tenant information in property management system</li><li>Process lease renewals and amendment documentation</li><li>Coordinate collection and filing of tenant documents (IDs, visas, authorization letters)</li><li>Maintain move-in and move-out checklists and inspection records</li><li>File Ejar and Shomoos registration certificates and renewal documentation</li><li>Update lease expiry trackers and renewal calendars</li><li>Maintain resident emergency contact information database</li><li>Archive closed tenant files in accordance with retention schedules</li></ul><p>Financial Administration Support</p><br><ul><li>Process and file invoices, receipts and payment documentation</li><li>Maintain organized records of all financial transactions</li><li>Coordinate deposit receipt issuance and refund documentation</li><li>Support preparation of monthly rent billing schedules</li><li>File bank statements and reconciliation reports</li><li>Maintain petty cash records and process reimbursement requests</li><li>Track outstanding payments and update arrears documentation</li><li>Support preparation of monthly financial reports and tracking sheets</li><li>Maintain vendor and supplier contract files</li><li>Process expense claims and maintain supporting documentation</li></ul><p>Customer Service &amp; Communication Support</p><br><ul><li>Answer and direct telephone calls professionally and courteously</li><li>Respond to general resident inquiries and direct complex matters appropriately</li><li>Manage reception area and greet visitors in a professional manner</li><li>Coordinate distribution of resident notices, circulars and announcements</li><li>Support helpdesk ticketing system with data entry and status updates</li><li>Maintain resident communication logs and contact databases</li><li>Assist with resident event coordination including registration and attendance tracking</li><li>Process amenity booking requests and maintain reservation calendars</li><li>Support mail and parcel management procedures</li><li>Distribute welcome kits and compound information materials to new residents</li></ul><p>Reporting &amp; Data Management</p><br><ul><li>Assist with preparation of monthly, quarterly and annual reports</li><li>Update operational dashboards and tracking spreadsheets</li><li>Compile data for KPI reporting and performance monitoring</li><li>Maintain accurate records in property management system</li><li>Generate standard reports from property management and financial systems</li><li>Support data entry for leasing, occupancy and financial trackers</li><li>Maintain document version control and filing protocols</li><li>Archive completed reports and documentation systematically</li><li>Support audit requirements with document retrieval and organization</li><li>Ensure data accuracy and integrity across all systems and records</li></ul><p>Compliance &amp; Record Keeping</p><br><ul><li>Maintain visitor log books and contractor access records</li><li>File regulatory compliance certificates and inspection reports</li><li>Support PDPL compliance with proper document handling and storage</li><li>Maintain insurance certificates and policy documentation</li><li>Coordinate document submissions to regulatory authorities as required</li><li>Ensure all required resident acknowledgements and consents are filed</li><li>Maintain incident reports and health and safety documentation</li><li>Support Business Continuity Plan documentation and updates</li><li>Coordinate document retention and secure disposal schedules</li><li>Maintain compliance checklists and tracking registers</li></ul><p>General Office Coordination</p><br><ul><li>Coordinate building access cards and key management</li><li>Maintain office equipment and coordinate repairs and servicing</li><li>Support staff coordination including leave schedules and attendance records</li><li>Coordinate translation requirements for documents and communications</li><li>Manage office vendor relationships (printers, couriers, suppliers)</li><li>Support team communications and internal announcements</li><li>Coordinate logistics for site visits, meetings and inspections</li><li>Maintain office calendar and booking of meeting rooms</li><li>Support onboarding of new team members with documentation and orientation</li><li>Perform other administrative duties as assigned by Property Manager</li></ul><p>The candidate will perform all functions and responsibilities which may not be expressly mentioned in the Clients contract, but that are necessary for the proper performance of services and the conducting of activities for the effective and efficient management of the property in accordance with good industry protocols and any applicable best international standards and codes of practice.</p><br><p><b>&nbsp;Required Qualifications &amp; Experience</b></p><br><ul><li>Minimum 3 years administrative experience, preferably in property management, real estate or hospitality in KSA</li><li>Strong organizational skills with excellent attention to detail</li><li>Proficiency in English</li><li>Advanced computer skills including MS Office Suite (Word, Excel, Outlook, PowerPoint)</li><li>Experience with property management systems or database management preferred</li><li>Professional telephone manner and customer service orientation</li><li>Ability to manage multiple tasks and prioritize effectively</li><li>High school diploma or equivalent required; administrative qualification or diploma preferred</li></ul><p><b>Key Competencies</b></p><br><ul><li>Highly organized with systematic approach to record-keeping and filing</li><li>Strong written and verbal communication skills</li><li>Professional and courteous demeanor with residents and colleagues</li><li>Detail-oriented with high level of accuracy in data entry and documentation</li><li>Ability to maintain confidentiality and handle sensitive information appropriately</li><li>Proactive with ability to anticipate needs and take initiative</li><li>Team player with positive, can-do attitude</li><li>Flexible and adaptable to changing priorities and workload</li><li>Tech-savvy with ability to learn new systems and software quickly</li><li>Cultural awareness and sensitivity in a diverse, multicultural environment</li></ul><p><b>Location: </b></p><br>On-site –Riyadh, SAU<p>If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.&nbsp; We’re interested in getting to know you and what you bring to the table!</p><br><p>At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're&nbsp;pursuing.</p><br><p><i><b>JLL Privacy Notice</b></i></p><br><p>Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.</p><br><p>For more information about how JLL processes your personal data, please view our<span>Candidate Privacy Statement</span>.</p><br><p>For additional details please see our career site pages for each country.</p><br><p>Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.&nbsp; If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –&nbsp; you may email us at <span><u><span>HRSCLeaves@jll.com</span></u></span>. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our<span>Contact Us</span> page &gt; I want to work for JLL.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p><strong>Work with Us. Change the World.</strong></p><br><p>At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.</p><br><p>There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.</p><br><p>We're one global team driven by our common purpose to deliver a better world. Join us.</p><br><br>Job Description<br><p>We're looking for an experienced and detail-oriented **BIM Manager** to join our team in Riyadh, Saudi Arabia. In this pivotal role, you will lead the implementation and enforcement of Building Information Modeling (BIM) standards, execution plans, and coordination workflows across our project portfolio. As a collaborative leader with a visionary approach to digital delivery, you will oversee multidisciplinary BIM teams, ensure compliance with industry standards and client requirements, and drive innovation in our modeling and coordination processes. This is a hands-on, client-facing position offering significant opportunity for professional growth and impact within a dynamic, fast-paced environment.</p><br><ul><li>Develop, implement, and tailor project-level BIM standards and BIM Execution Plans (BEP) aligned with industry standards (NBIM, NCIS, AIA, BIMForum, ISO 19650) and client Exchange Information Requirements</li><li>Establish and administer the project Common Data Environment (CDE), including folder structures, permissions, metadata, workflows, and integration with project management systems</li><li>Lead BIM kickoff meetings with internal teams, consultants, and clients across all project phases, ensuring clear communication and alignment on deliverables</li><li>Oversee day-to-day BIM production performed by internal staff and external teams, ensuring work aligns with project standards, scope, and agreed Level of Development/Information</li><li>Conduct regular quality assurance reviews, including visual model inspections, clash detection analysis, and coordination efforts; provide clear documentation of deficiencies and drive timely corrective actions</li><li>Establish and run multidisciplinary model coordination, including scheduled clash detection, issue triage, model health scoring, and remediation tracking using industry-leading tools</li><li>Step in to produce, correct, or complete model content directly when needed to keep project deliverables on schedule and maintain quality standards</li><li>Perform hands-on Revit production across disciplines as required: modeling, sheet setup, parameter population, and corrections</li><li>Setup and verify project models, ensuring correct shared coordinates, base points, survey points, and model-coordination standards</li><li>Oversee model lifecycle integration for 3D/4D/5D deliverables and manage incoming contractor and consultant model submittals</li><li>Build and execute an automation roadmap using Dynamo and Revit API scripts to reduce repetitive tasks and improve efficiency</li><li>Provide technical production support on 3D and 2D deliverables, smart-object content creation, and template development</li><li>Report monthly on BIM key performance indicators (KPIs), compliance metrics, and deliverable status to project leadership</li><li>Mentor and train team members on project standards, client-specific workflows, and BIM best practices</li><li>Capture lessons learned and identify process improvements to refine workflows and enhance team capabilities</li><li>Ensure compliance with contractual requirements and information-delivery milestones, flagging risks in digital deliverables to senior leadership</li><li>Maintain detailed accountability records, including issue logs, audit results, and deliverable status, providing clear visibility into team performance</li></ul><br>Qualifications<br><p>**Minimum Qualifications:**</p><br><ul><li>Bachelor's degree with 6 years of relevant BIM/digital delivery experience, OR Associate's degree with 10 years of relevant experience, OR high school diploma with 10 years of relevant experience</li><li>Minimum 7 years of direct experience leading or coordinating multidisciplinary BIM work</li><li>Strong hands-on proficiency in Revit with the ability to produce and correct model content across multiple disciplines</li><li>Demonstrated experience developing and implementing BIM Execution Plans and quality assurance/quality control (QA/QC) frameworks</li><li>Solid knowledge of industry standards including NBIM, NCIS, AIA, BIMForum, and ISO 19650</li><li>Experience with model coordination, clash detection, and multidisciplinary team oversight</li><li>Excellent organizational skills, attention to detail, and ability to manage multiple priorities effectively</li><li>Strong communication and interpersonal skills with proven ability to work collaboratively across teams and with clients</li><li>Proficiency in Common Data Environment (CDE) administration and project management workflows</li></ul><p>**Preferred Qualifications:**</p><br><ul><li>12&nbsp;or more years of experience in BIM environments with demonstrated expertise in establishing and enforcing standards</li><li>Experience on data center, mission-critical infrastructure, or large-scale construction projects</li><li>Proven track record of coordinating and overseeing work produced by distributed or offshore teams</li><li>Advanced proficiency with Navisworks, Civil 3D, Forma, and ProjectWise</li><li>Experience with automation tools including Dynamo and Revit API scripting, with demonstrated ability to deliver quantifiable process improvements</li><li>Knowledge of 3D/4D/5D modeling and asset information management (AIM) for digital handover</li><li>Experience with SharePoint and enterprise project management systems</li><li>Demonstrated capability in training, mentoring, and developing team members</li><li>Familiarity with Saudi Arabia construction standards, regulations, and local industry practices</li><li>Interest or experience integrating Artificial Intelligence (AI) into BIM and digital-delivery workflows</li><li>Strong stakeholder management and client-facing presentation skills</li><li>Proven leadership ability with experience managing and motivating diverse, multicultural teams</li><li>Certification in BIM coordination or related professional credentials (desirable)</li></ul><br>Additional Information<br><p><em>At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. <strong>To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment.</strong></em></p><br><p><strong>About AECOM</strong>&nbsp;</p><br><p>AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&amp;D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,&nbsp;well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.&nbsp;</p><br><p>AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com.&nbsp;</p><br><p><strong>What makes AECOM a great place to work</strong>&nbsp;</p><br><p>You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.&nbsp;</p><br><p>As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br>Support the property in implementing and maintaining sustainability and environmental programs in accordance with company standards, local regulations, owner requirements, and destination environmental commitments.<br>The Sustainability / Environmental Supervisor assists in monitoring environmental performance, maintaining records, conducting inspections, coordinating sustainability initiatives, and supporting operational departments in reducing environmental impact. The position works closely with Engineering, Housekeeping, Food &amp; Beverage, Culinary, Procurement, Recreation, Landscaping, and other relevant teams to promote responsible use of resources and ensure compliance with environmental requirements.<br>Candidate Profile Education and Experience <br>High school diploma or equivalent; relevant experience in sustainability, environmental management, hospitality operations, or a related field.<br>OR<br>2-year degree from an accredited university in Environmental Science, Environmental Management, Sustainability, Engineering, Hospitality Management, or a related major.<br>Previous experience in a luxury hotel, resort, tourism destination, coastal environment, or environmentally sensitive development is preferred.<br>Environmental or sustainability certification is an advantage.<br>Core Work Activities Supporting Sustainability and Environmental Operations <br>Support implementation of the property's sustainability strategy, initiatives, standards, and action plans.<br>Monitor environmental practices across operational departments.<br>Assist departments in identifying opportunities to reduce environmental impact and improve resource efficiency.<br>Support environmental initiatives related to energy, water, waste, biodiversity, responsible sourcing, and pollution prevention.<br>Promote environmentally responsible operational practices while maintaining service and guest experience standards.<br>Follow up with departments on sustainability commitments, targets, and action plans.<br>Participate in sustainability meetings, initiatives, campaigns, and improvement projects.<br>Monitoring Energy and Water Performance <br>Assist in monitoring electricity, fuel, and water consumption.<br>Coordinate with Engineering to review consumption trends and identify unusual usage.<br>Support water conservation and energy efficiency initiatives.<br>Maintain sustainability tracking tools and supporting documentation.<br>Assist in identifying operational opportunities for reducing unnecessary consumption.<br>Track progress against established property sustainability targets.<br>Managing Waste and Recycling Programs <br>Monitor waste segregation practices throughout the property.<br>Ensure appropriate separation, storage, handling, and disposal of waste.<br>Support recycling and waste diversion initiatives.<br>Coordinate with operational teams regarding food waste, general waste, recyclable materials, and hazardous waste.<br>Maintain waste records and support reporting requirements.<br>Follow up with waste management contractors where required.<br>Support initiatives to reduce single-use materials, packaging, and unnecessary waste.<br>Supporting Environmental Compliance <br>Assist in ensuring compliance with applicable environmental laws, regulations, permits, company requirements, and destination standards.<br>Conduct routine environmental inspections.<br>Identify and report environmental risks, non-compliance, and opportunities for improvement.<br>Maintain permits, reports, inspections, registers, and other environmental records.<br>Follow up on corrective and preventive actions resulting from inspections and audits.<br>Support internal and external environmental audits.<br>Escalate significant environmental risks or incidents to management.<br>Protecting the Natural Environment <br>Support environmental protection measures related to marine, coastal, terrestrial, or sensitive natural environments.<br>Promote responsible operational practices that protect surrounding ecosystems and biodiversity.<br>Report activities that may negatively impact wildlife, habitats, water quality, or natural resources.<br>Support biodiversity and conservation initiatives where applicable.<br>Coordinate with environmental specialists, consultants, or destination teams when required.<br>Assist in environmental incident response, including spills or pollution-related events.<br>Collecting and Reporting Sustainability Data <br>Collect environmental data from operational departments.<br>Prepare monthly and periodic sustainability performance reports.<br>Maintain accurate records related to energy, water, waste, carbon, and other environmental indicators.<br>Assist in preparing dashboards, presentations, and management reports.<br>Support sustainability certification, benchmarking, and assessment requirements.<br>Ensure data accuracy and timely submission of required environmental reports.<br>Promoting Sustainability Awareness <br>Support sustainability orientation and awareness programs for associates.<br>Assist with environmental training sessions and campaigns.<br>Promote responsible behaviors related to energy conservation, water conservation, recycling, and waste reduction.<br>Encourage associates to participate in sustainability activities and environmental initiatives.<br>Communicate sustainability updates and key environmental messages to departments.<br>Supporting Responsible Procurement <br>Work with Procurement and operational departments to support environmentally responsible purchasing.<br>Encourage reduced packaging, responsible sourcing, local sourcing, and sustainable alternatives where appropriate.<br>Assist in maintaining supplier environmental documentation.<br>Support review of products and services from an environmental perspective.<br>Follow All Company Policies and Procedures <br>Follow all company and property policies and procedures.<br>Maintain confidentiality of proprietary information.<br>Protect company assets.<br>Report accidents, injuries, environmental incidents, and unsafe work conditions to management.<br>Complete safety training and certifications as required.<br>Maintain professional appearance and conduct.<br>Ensure uniform and personal appearance are clean and professional where applicable.<br>Safety and Security <br>Follow property safety, security, environmental, and emergency procedures.<br>Identify and report unsafe or environmentally harmful conditions.<br>Use appropriate personal protective equipment when required.<br>Support environmental emergency response procedures.<br>Comply with hazardous material handling requirements where applicable.<br>Communication <br>Speak with others using clear and professional language.<br>Prepare accurate and professional written reports and correspondence.<br>Communicate environmental standards and requirements effectively.<br>Listen and respond appropriately to questions and concerns.<br>Maintain effective communication with operational departments and management.<br>Working With Others <br>Develop and maintain positive working relationships with associates and management.<br>Support colleagues to achieve shared environmental and sustainability goals.<br>Partner with operational departments to improve environmental performance.<br>Handle sensitive situations professionally.<br>Encourage cooperation and participation in sustainability initiatives.<br>Quality Assurance / Quality Improvement <br>Monitor compliance with environmental procedures and standards.<br>Identify opportunities to improve sustainability performance.<br>Recommend practical improvements based on inspections, operational observations, and performance data.<br>Support corrective and preventive action plans.<br>Participate in audits and continuous improvement initiatives.<br>Physical Tasks <br>Move through all areas of the property to conduct inspections.<br>Stand, walk, or move for extended periods when conducting operational checks.<br>Enter kitchens, engineering areas, waste areas, landscaping areas, beaches, back-of-house areas, and other operational locations as required.<br>Use computers and standard office equipment for extended periods.<br>Perform other reasonable job duties as requested by Supervisors or Managers.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> No experience required </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Nationality"> <b>Nationality</b> </div> <div class="col is-9 p5" data-automation-id="data_Nationality"> Saudi Arabia </div> </div> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>Tahaluf is the largest B2B live and on-demand events organiser in Saudi Arabia by space, attendance, colleagues, and revenue. It is a joint venture between Informa PLC, the Saudi Federation for Cybersecurity, Programming and Drones (SAFCSP), and the Events Investment Fund (EIF).<br> <br> Tahaluf is bold, visionary, and determined to make an impact. Our team fosters a culture of collaboration, creativity, and a little fun, here teamwork rules and work feels as exciting as the events we create. Scaling at this pace also requires exceptional local partners, and Tahaluf is proud to work with a range of government and non-government organisations at the forefront of Saudi Arabia’s B2B and B2C large-scale events scene.<br> <br> Be part of something BIG with Tahaluf’s series of record-breaking events: LEAP and Cityscape - the largest events in the world in their respective fields of tech and real estate; Black Hat MEA - a Guinness World Record holder for the largest CTF competition during the event; and CPHI Middle East - the largest pharma debut event in history, to name just a few. Tahaluf is making a huge impact on the global events sector.<br> <br> Join our ambitious and highly committed team, unafraid to push boundaries and disrupt the status quo. From day one, you’ll dive into large-scale projects under the guidance of a supportive leadership team that will encourage your personal development and open doors to new opportunities.</p><br><br>Job Description<br><p>The Marketing Manager designs and delivers critical aspects of the marketing strategy to achieve commercial objectives and revenue targets.&nbsp;&nbsp;</p><br><p>Achieves this through delivery of the brand, accurate customer segmentation, data analytics, campaign planning and multi-channel optimisation.&nbsp;</p><br><p><strong>KEY RESPONSIBILITIES:</strong>&nbsp;</p><br><ul><li>Ownership and accountability for marketing strategy, including planning, implementation, management, and optimisation for both inbound and outbound marketing campaigns.&nbsp;</li><li>Delivers on strategic KPIs by driving online traffic, leads and conversions with the ability to present these ongoing results in regular updates.&nbsp;</li><li>Understands our visitor and exhibitors’ digital behaviour, through continual testing and reporting on channel and campaign performance, in order to optimise plans. This will include using Adobe Analytics, Google Analytics and other third-party platforms to spot issues and opportunities.&nbsp;</li><li>Benchmarks and sets new KPI targets to measure and elevate the performance of your digital marketing campaigns.&nbsp;</li><li>Work with our supporting agencies to develop the strategy and setup of all paid campaigns.&nbsp;</li><li>Measure and optimize our paid marketing using vendor-specific dashboards, Google Analytics, and marketing analytics reports.&nbsp;</li><li>Identifies evolving SEO practices and collaborates with internal stakeholders and external agencies to develop new cutting-edge digital campaigns.&nbsp;</li><li>Develops new and creative organic search growth strategies for each stage of a customer lifecycle, in accordance to the unique digital trends and platforms of various international markets.&nbsp;</li><li>Collaborate with content marketing and blog contributors to create high-quality content around important, relevant terms.&nbsp;</li><li>Manage and improve organic search engine performance and goal-setting based on clickthrough rates, traffic, and conversions.&nbsp;</li><li>Design and implementation of testing and optimisation strategies (including A/B testing, landing pages and CTA’s).&nbsp;</li></ul><p><strong>LEADERSHIP&nbsp;</strong></p><br><ul><li>Work with line reports &amp; marketing team to ensure successful delivery of marketing campaigns in line with agreed KPI’s, event and divisional strategy.&nbsp;</li><li>Line manages digital marketer/s in order to successfully implement campaign strategies.&nbsp;</li><li>Provide guidance, feedback and inspiration to line reports.&nbsp;</li></ul><p><strong>ANALYSIS &amp; INSIGHT&nbsp;</strong></p><br><ul><li>Monitor campaign performances by producing relevant and timely reports.&nbsp;</li><li>Recommend changes to campaign execution based on data insights.&nbsp;</li><li>Identify trends and insights, and optimize spend and performance based on the insights.&nbsp;</li><li>Share relevant insights with wider marketing team and senior management to drive revenues or pursue new opportunities.&nbsp;</li></ul><p><strong>PLANNING &amp; CAMPAIGN MANAGEMENT&nbsp;</strong></p><br><ul><li>Work with the marketing team to plan marketing campaigns to meet strategic objectives – visitor attendance, exhibitor acquisition.&nbsp;</li><li>Monitor operational implementation plans and ensure adherence to deadlines (including Drop Schedules, Gantt charts, Time &amp; Action Plans, Content Calendars, Budget Trackers).&nbsp;</li><li>Assist marketing managers with the development of marketing budgets in line with plans and ensure digital elements of budget trackers are up to date.&nbsp;</li></ul><p><strong>MARKETING EXECUTION&nbsp;</strong></p><br><ul><li>Work with marketers to identify the target universe and key segments within the target universe&nbsp;</li><li>Assist with the development of personas, value propositions and messaging for each of the key segments for each product&nbsp;</li><li>Ensure that timely, relevant communications are sent through a full mix of digital channels and are optimised for each channel&nbsp;</li></ul><br>Qualifications<br><ul><li>Minimum of 5 years&nbsp;experience as Marketing Manager  &nbsp;</li><li>Bachelor’s Degree or equivalent&nbsp;</li></ul><p><strong>Background Knowledge, Skills &amp; Experience&nbsp;</strong></p><br><ul><li>Thorough understanding &amp; experience of digital (PPC, SEO, online advertising) and direct marketing.&nbsp;</li><li>Database development and growth including segmentation / advanced targeting.&nbsp;</li><li>Building relationships with partners and stakeholders.&nbsp;</li><li>Analytical and questioning mindset.&nbsp;</li><li>Significant exposure to design and print suppliers / agencies.&nbsp;</li><li>Strong copywriting skills.&nbsp;</li><li>Deadline and target driven.&nbsp;</li><li>Experience of working in a fast paced environment.&nbsp;</li><li>Excellent verbal and written communication skills in Arabic and English.</li><li>Proficient in the use of MS Office including intermediate/advanced PowerPoint, Word and Excel.&nbsp;</li><li>Technology savvy. Able to quickly adopt and work with new technology solutions.&nbsp;</li><li>Events marketing experience.</li><li>Project Management experience in Marketing.</li></ul><p><strong>Desirable&nbsp;</strong></p><br><p>Experience of:</p><br><ul><li>Using marketing automation technology (preferably Eloqua).&nbsp;</li><li>Working with CMS platforms (but coding knowledge not required).&nbsp;</li><li>Managing social media through scheduling platforms such as Sprout Social or Hootesuite etc.</li><li>Social media listening and sentiment analysis.&nbsp;</li><li>Marketing analytics and reporting platforms (Google Analytics/Adobe or others).&nbsp;</li><li>Formal business/marketing higher education qualification.&nbsp;</li><li>Using Eloqua and/or Adobe Experience Manager.&nbsp;</li></ul><br>Additional Information<br><p><strong>Core Benefits:&nbsp;&nbsp;</strong></p><br><ul><li><p>Medical Insurance for individual and family&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Annual leave – 25 days&nbsp;&nbsp;</p><br></li></ul><ul><li><p>School fees contribution, 40,000 SAR per child per year, up to a max of three children&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Wellbeing Benefits&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Remote working on Sundays&nbsp;&nbsp;</p><br></li></ul><ul><li><p>Working anywhere – 1&nbsp;month every year&nbsp;</p><br></li></ul><ul><li><p>Family&nbsp;visa costs*&nbsp;(up to a max of three children)&nbsp;</p><br></li></ul><ul><li><p>Individual&nbsp;annual flight allowance*&nbsp;(Expat only)&nbsp;</p><br></li></ul><p>Local Relocation Package*:&nbsp;&nbsp;</p><br><ul><li><p>Paid flight to Riyadh (for you and your dependents)&nbsp;</p><br></li></ul><ul><li><p>30 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000&nbsp;</p><br></li></ul><ul><li><p>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices&nbsp;</p><br></li></ul><p>&nbsp;International Relocation Package*:&nbsp;</p><br><ul><li><p>Paid flight to Riyadh (for you and your dependents)&nbsp;</p><br></li></ul><ul><li><p>60 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000&nbsp;</p><br></li></ul><ul><li><p>SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices&nbsp;</p><br></li></ul><p>*If eligible&nbsp;</p><br><p>We work hard to make sure life at Tahaluf is rewarding, supportive and enjoyable for everyone. We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. We don't just accept difference, we celebrate it.&nbsp; We welcome applicants from all backgrounds and circumstances and base hiring decisions on relevant qualifications and merit.&nbsp; We are proud to provide a disability-friendly environment. If you require any support or adjustments to participate in our interview or selection processes, please let us know.&nbsp;</p><br><br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Additional Information: <br>This hotel is owned and operated by an independent franchisee, <br>FAS Hospitality Company L.L.C.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>Job Summary:<br>Responsible for proactively soliciting and managing group/catering-related opportunities. <br>Manages group/catering opportunities not handled by the Event Booking Center. <br>Actively up-sells each business opportunity to maximize revenue opportunity. <br>Achieves personal and team related revenue goals. <br>Ensures business is turned over properly and in a timely fashion for proper service delivery. <br>Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. <br>Provide service to our customers in order to grow share of the account on behalf of the company. <br>Education and Experience <br>• High school diploma or GED; 2 years' experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES <br>Understanding Markets &amp; Maximizing Revenue <br>• Identifies new group/catering business to achieve personal and property revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the property based on market conditions and property needs.<br>• Monitors same day selling procedures to maximize room revenue and control property occupancy.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business,<br>business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Conducting Daily Sales Activities <br>• Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Uses sales resources and administrative/support staff effectively.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Provides excellent customer service consistent with the daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>Building Successful Relationships <br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Additional Responsibilities <br>• Utilizes intranet for resources and information.<br>• Conducts site inspections.<br>• Creates contracts as required.<br>• Participates in and practices daily service basics of the brand.<br>This company is an equal opportunity employer.<br>frnch1<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 5+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 1+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><strong>Position Overview</strong> We are seeking a friendly, organized, and dependable Customer Service Representative Admin to join our remote team. This entry-level position combines customer service with administrative support, including responding to customer inquiries, updating records, processing routine requests, entering data, and maintaining organized documentation. The ideal candidate communicates professionally, pays close attention to detail, and is comfortable using computers, email, chat, spreadsheets, and online systems. Previous professional customer service or administrative experience is not required. Training and ongoing guidance will be provided. This opportunity is suitable for recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position.</p><p><strong><br></strong></p><p><strong><br></strong></p><p><strong>Key Responsibilities</strong></p><p><strong>Customer Service &amp; Support</strong></p><ul><li>Respond to customer questions through email, chat, phone, or approved support channels.</li><li>Provide clear and professional information regarding routine products, services, accounts, or requests.</li><li>Assist customers with general questions and basic service concerns.</li><li>Follow established procedures when resolving routine issues.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide customers with accurate next steps and available solutions.</li><li>Follow up on open requests when necessary.</li><li>Escalate complex, sensitive, or unresolved concerns to the appropriate team.</li><li>Maintain a courteous and helpful customer experience.</li></ul><p><strong>Administrative Support</strong></p><ul><li>Provide routine administrative assistance to supervisors and team members.</li><li>Process forms, requests, and general business documentation.</li><li>Prepare and update spreadsheets, trackers, contact lists, and administrative logs.</li><li>Organize digital files and shared folders.</li><li>Route information and requests to appropriate departments.</li><li>Assist with routine email and inbox management.</li><li>Track assigned administrative tasks and deadlines.</li><li>Support additional clerical projects as needed.</li></ul><p><strong>Data Entry &amp; Record Maintenance</strong></p><ul><li>Enter and update customer information in approved company systems.</li><li>Maintain accurate customer profiles, notes, and service records.</li><li>Record customer interactions, requests, and resolutions.</li><li>Review entered information for accuracy and completeness.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Make routine corrections when authorized.</li><li>Maintain organized electronic records.</li><li>Perform basic data-quality checks.</li></ul><p><strong>Customer Request Processing</strong></p><ul><li>Review and process routine customer requests according to established procedures.</li><li>Verify that required information has been provided.</li><li>Update the status of requests in internal systems.</li><li>Track outstanding requests requiring follow-up.</li><li>Coordinate with internal departments when additional assistance is required.</li><li>Notify customers of routine updates or next steps when appropriate.</li><li>Escalate requests requiring specialized approval or support.</li></ul><p><strong>Documentation &amp; File Management</strong></p><ul><li>Upload, label, categorize, and organize digital documents.</li><li>Maintain electronic filing systems.</li><li>Review documents for completeness and basic accuracy.</li><li>Follow established file-naming and storage procedures.</li><li>Retrieve authorized customer or business records when requested.</li><li>Maintain templates, forms, and reference materials.</li><li>Protect confidential customer and company information.</li></ul><p><strong>Communication &amp; Team Coordination</strong></p><ul><li>Communicate professionally through email, chat, phone, and virtual meetings.</li><li>Provide status updates regarding assigned work.</li><li>Coordinate routine information with other departments.</li><li>Participate in virtual training, meetings, and coaching sessions.</li><li>Ask for clarification when instructions or customer information are incomplete.</li><li>Report recurring customer concerns or administrative issues.</li><li>Maintain dependable communication while working remotely.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Strong written and verbal communication skills.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Professional and courteous customer-service approach.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to manage multiple routine customer and administrative requests.</li><li>Basic problem-solving skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and processes.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p><strong>Preferred Qualifications</strong></p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Customer service or customer support. Administrative or clerical responsibilities. Microsoft Word, Excel, and Outlook. Google Docs, Sheets, Drive, and Gmail. CRM or customer-support platforms. Ticketing or help-desk systems. Data entry and record maintenance. Email, chat, or phone-based customer support. Digital document-management systems. Remote communication and collaboration tools.</li><li>Experience gained through internships, volunteer work, academic projects, retail, hospitality, call centers, office support, or other customer-facing environments may also be considered relevant.</li></ul><p><strong>Ideal Candidate</strong></p><ul><li>You may be a strong fit if you: Enjoy helping customers and solving routine problems. Communicate clearly, patiently, and professionally. Are organized and detail-oriented. Are comfortable working with computers and online systems. Can handle customer service and administrative responsibilities. Can manage multiple requests while maintaining accuracy. Follow established procedures carefully. Work effectively and independently in a remote environment. Are willing to learn new software and processes. Can handle confidential information responsibly. Are interested in developing experience in customer service, administration, or business operations.</li><li>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first remote customer service or administrative role are encouraged to apply.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Assist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Inform Human Resources management of issues related to employee relations. Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines. Disseminate information to employees related to employer-employee relations, employee activities, and personnel policies and programs. Review and ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Assist in logistics, administration, and scheduling of annual employee surveys. Answer phone calls and record messages.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Enter and locate work-related information using computers and/or point of sale systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>Responsible for the overall operation, administration, safety, cleanliness, and maintenance of the employee dormitory. The role ensures smooth staff check-in and check-out, room allocation, compliance with dormitory rules and policies, proper record keeping, inventory control, and regular inspection of accommodation facilities.<br>The position coordinates closely with Human Resources, Loss Prevention, Laundry, maintenance teams, and external contractors to maintain a safe, clean, and comfortable living environment for employees. It also supports employee relations by addressing accommodation concerns, monitoring discipline matters, and ensuring timely communication and follow-up on dormitory-related issues.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: At least 1 year of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5"> Preferred candidate </h2> <div class="row is-m v-align-top t-small bg-mute"> <div class="col is-3 p5" data-automation-id="label_Years_of_experience"> <b>Years of experience</b> </div> <div class="col is-9 p5" data-automation-id="data_Years_of_experience"> 2+ years </div> </div> <div class="row is-m v-align-top t-small "> <div class="col is-3 p5" data-automation-id="label_Degree"> <b>Degree</b> </div> <div class="col is-9 p5" data-automation-id="data_Degree"> Bachelor's degree / higher diploma </div> </div>

<p><b>Position Overview</b> We are seeking a reliable, organized, and detail-oriented Data Entry Administrative Assistant to provide remote administrative and data-management support. The successful candidate will be responsible for accurately entering, updating, verifying, and maintaining information across company databases, spreadsheets, digital files, and administrative systems. This role is ideal for someone with strong computer skills, excellent attention to detail, good organizational abilities, and the ability to work independently while meeting deadlines. The position also involves general administrative duties, document management, email support, reporting, and coordination with team members. Data Entry &amp; Records Management Accurately enter, update, and maintain information in databases, spreadsheets, CRM systems, and other company platforms. Process information from forms, emails, invoices, reports, applications, PDFs, scanned documents, and other sources. Review entered information for accuracy, completeness, and consistency. Identify and correct errors, duplicate records, missing information, and discrepancies. Perform routine data verification and quality-control checks. Maintain accurate logs, records, spreadsheets, and databases. Update existing records promptly when new information becomes available. Assist with data cleaning, sorting, filtering, formatting, and organization. Follow established data-entry procedures, formatting standards, and record-management policies. Administrative Support Provide general administrative assistance to managers, supervisors, and team members. Prepare, format, edit, and organize documents, reports, forms, and spreadsheets. Maintain organized electronic filing systems and ensure documents are easy to locate. Monitor and respond to routine administrative emails and inquiries. Assist with scheduling meetings, appointments, and other administrative activities. Maintain calendars, task lists, tracking sheets, and administrative records. Prepare basic reports, summaries, lists, and presentations when required. Track assignments, requests, deadlines, and outstanding items. Assist other departments with routine clerical and administrative tasks. Perform basic online research and compile information when requested. Document &amp; File Management Create, organize, rename, upload, archive, and maintain electronic files. Ensure documents are stored correctly according to company procedures. Review documents for completeness and follow up on missing information. Maintain consistent file naming and document-management standards. Handle confidential documents and information responsibly. Communication &amp; Reporting Communicate professionally with managers, colleagues, customers, suppliers, and other stakeholders when required. Follow up on outstanding requests and incomplete information. Maintain spreadsheets and prepare basic data reports and summaries. Use Microsoft Excel, Google Sheets, or similar tools to organize and present information. Report errors, discrepancies, delays, or issues to the appropriate supervisor. Typical Daily Activities Review incoming emails, documents, and administrative requests. Enter and update information in company systems. Verify records against original source documents. Maintain spreadsheets and databases. Organize digital files and documentation. Process forms, invoices, applications, and other business records. Respond to routine administrative communications. Prepare basic reports and data summaries. Follow up on missing or incomplete information. Assist managers and colleagues with administrative tasks. Complete other duties assigned by management. Performance Expectations The successful candidate will be expected to: Maintain a consistently high level of data accuracy. Complete assignments within established deadlines. Follow company policies and procedures. Maintain organized and reliable records. Communicate promptly regarding questions, discrepancies, or delays. Maintain consistent productivity and quality. Protect confidential information. Work effectively with minimal supervision. Demonstrate professionalism and reliability. Adapt to new systems, software, and procedures as required. Remote Work Requirements Candidates should have: A reliable computer or laptop. Stable internet access. A quiet and suitable workspace. Access to basic office productivity software. Reliable email and online communication capabilities. Ability to participate in virtual meetings when required. A secure environment for handling confidential information. Ability to work independently and maintain productivity remotely. Compensation &amp; Benefits Benefits may include, depending on company policy and employment status: Remote working arrangement. Flexible scheduling where applicable.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent qualification.</li><li>Previous experience in data entry, administration, clerical work, office support, or a related field is preferred.</li><li>Strong computer literacy and familiarity with common office applications.</li><li>Working knowledge of Microsoft Office and/or Google Workspace.</li><li>Good working knowledge of Microsoft Excel or Google Sheets.</li><li>Accurate typing and keyboarding skills.</li><li>Excellent attention to detail and accuracy.</li><li>Strong organizational and time-management skills.</li><li>Good written and verbal communication skills.</li><li>Ability to follow instructions and established procedures.</li><li>Ability to work independently and meet deadlines.</li><li>Strong commitment to confidentiality and data security.</li><li>Previous remote or work-from-home experience.</li><li>Experience with CRM, ERP, database, accounting, or document-management systems.</li><li>Experience handling customer records, invoices, orders, applications, or business documents.</li><li>Familiarity with Microsoft Teams, Zoom, Slack, or other remote collaboration tools.</li><li>Experience handling confidential or sensitive information.</li><li>Ability to learn new software and systems quickly.</li><li>Essential Skills: Attention to Detail, Accuracy, Organization, Computer Skills, Time Management, Communication, Reliability, Confidentiality.</li></ul>

<p>Position Overview We are seeking a friendly, dependable, and customer-focused Customer Support Specialist to join our remote team. In this role, you will assist customers with questions, account inquiries, service requests, basic troubleshooting, and general support while delivering a professional and positive customer experience. You will communicate with customers through approved channels such as email, chat, phone, or support platforms while documenting interactions and coordinating with internal teams when additional assistance is required. Previous professional customer support experience is not required. Training and guidance will be provided to qualified candidates. This opportunity is ideal for individuals with strong communication skills, patience, attention to detail, and an interest in developing experience in customer service and business operations.</p><p>Key Responsibilities</p><p>Customer Support</p><ul><li>Respond to customer questions and service requests in a professional and timely manner.</li><li>Assist customers with general account, product, service, or order-related inquiries.</li><li>Provide clear and accurate information using approved company resources.</li><li>Guide customers through basic troubleshooting or standard procedures.</li><li>Help resolve routine concerns while maintaining a positive customer experience.</li><li>Escalate complex or sensitive issues to the appropriate team member.</li><li>Follow up on open requests when necessary.</li><li>Maintain a helpful, respectful, and professional approach during customer interactions.</li></ul><p>Email, Chat &amp; Phone Support</p><ul><li>Communicate with customers through email, live chat, phone, or other approved channels.</li><li>Respond using established procedures, templates, and company guidelines.</li><li>Ask appropriate questions to understand customer needs.</li><li>Provide clear instructions and next steps.</li><li>Maintain professional written and verbal communication.</li><li>Handle multiple conversations or requests while maintaining accuracy.</li><li>Route inquiries to the appropriate department when necessary.</li></ul><p>Customer Records &amp; Documentation</p><ul><li>Document customer interactions accurately in company systems.</li><li>Update customer profiles, notes, and support records.</li><li>Maintain accurate records of requests, resolutions, and follow-up activities.</li><li>Review information for completeness before closing support requests.</li><li>Categorize and organize support cases according to established procedures.</li><li>Protect confidential customer and company information.</li></ul><p>Issue Resolution</p><ul><li>Identify customer concerns and determine appropriate next steps.</li><li>Use available resources to resolve routine questions and problems.</li><li>Research basic account or service information when authorized.</li><li>Coordinate with internal teams to resolve issues requiring additional support.</li><li>Escalate technical, billing, account, or policy-related concerns appropriately.</li><li>Keep customers informed when additional review is required.</li><li>Follow established procedures for complaints and service concerns.</li></ul><p>Administrative Support</p><ul><li>Perform routine data entry and record updates.</li><li>Maintain customer contact information and support documentation.</li><li>Process basic forms and administrative requests.</li><li>Update spreadsheets, trackers, and internal logs when assigned.</li><li>Assist with organizing customer-related documentation.</li><li>Support additional customer service and administrative projects as needed.</li></ul><p>Team Communication</p><ul><li>Communicate regularly with supervisors and team members.</li><li>Participate in virtual meetings, training sessions, and coaching.</li><li>Provide updates regarding unresolved customer requests.</li><li>Ask for assistance when procedures or instructions are unclear.</li><li>Share recurring customer concerns with appropriate team members.</li><li>Collaborate with colleagues to maintain consistent service standards.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer proficiency.</li><li>Strong written and verbal communication skills.</li><li>Professional and courteous communication style.</li><li>Good listening and problem-solving abilities.</li><li>Strong attention to detail.</li><li>Good organizational and time-management skills.</li><li>Ability to follow established policies and procedures.</li><li>Ability to learn new software and customer support systems.</li><li>Ability to manage multiple routine requests.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Ability to handle confidential information responsibly.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><p>Previous professional experience is not required.</p><p>Familiarity with any of the following may be helpful:</p><ul><li>Customer service or customer support.</li><li>Email, chat, or phone-based communication.</li><li>Microsoft Office or Google Workspace.</li><li>CRM or customer support platforms.</li><li>Ticketing or help desk systems.</li><li>Data entry and administrative support.</li><li>Retail, hospitality, call center, or service-related work.</li><li>Remote communication and collaboration tools.</li></ul><p>Internships, volunteer experience, academic projects, retail work, hospitality experience, and other customer-facing responsibilities may also be considered relevant.</p><p>Skills &amp; Competencies</p><ul><li>Customer Focus: Maintain a helpful and professional approach while working to understand and address customer needs.</li><li>Communication: Explain information clearly and professionally through written and verbal channels.</li><li>Problem Solving: Identify routine issues, use available resources, and determine appropriate next steps.</li><li>Attention to Detail: Maintain accurate customer records and carefully review information.</li><li>Organization: Manage multiple customer requests, follow-ups, and administrative responsibilities.</li><li>Patience &amp; Professionalism: Remain courteous and composed when assisting customers with questions or concerns.</li><li>Adaptability: Learn new systems, products, procedures, and support processes.</li><li>Confidentiality: Protect customer and company information according to established requirements.</li></ul><p>Ideal Candidate</p><p>You may be a strong fit if you:</p><ul><li>Enjoy helping people and solving problems.</li><li>Communicate clearly and professionally.</li><li>Are patient, dependable, and organized.</li><li>Have strong attention to detail.</li><li>Are comfortable using computers and learning new software.</li><li>Can manage multiple customer requests efficiently.</li><li>Work effectively and independently in a remote environment.</li><li>Remain professional when handling challenging situations.</li><li>Follow procedures while using good judgment.</li><li>Are interested in developing a career in customer support, administration, or business operations.</li></ul><p>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote customer support position are encouraged to apply.</p>

<p>Position Overview We are seeking a reliable, organized, and detail-oriented Data Entry Clerk Assistant to join our remote team. This entry-level position supports daily business operations by entering and updating information, maintaining digital records, processing documents, and providing general administrative assistance. The ideal candidate is comfortable using computers, working with spreadsheets and digital documents, following established procedures, and completing routine assignments accurately and on time. Previous professional data entry or office experience is not required. Training and guidance will be provided to qualified candidates. This opportunity is ideal for recent graduates, career changers, individuals returning to the workforce, and candidates looking to develop professional experience in data entry, administration, or business support.</p><p>Key Responsibilities</p><p>Data Entry &amp; Record Maintenance</p><ul><li>Enter and update information in databases, spreadsheets, and internal systems.</li><li>Transfer information from approved source documents into digital records.</li><li>Review entered data for accuracy, completeness, and consistency.</li><li>Update existing records with current information.</li><li>Identify missing, duplicate, or incorrect information.</li><li>Correct routine errors when authorized.</li><li>Maintain accurate and organized electronic records.</li><li>Perform basic quality-control checks on completed work.</li><li>Follow established data-entry and recordkeeping procedures.</li></ul><p>Administrative Support</p><ul><li>Provide routine administrative assistance to managers and team members.</li><li>Prepare, format, organize, and update basic business documents.</li><li>Maintain spreadsheets, trackers, contact lists, and administrative logs.</li><li>Process routine forms and internal requests.</li><li>Organize shared folders and electronic files.</li><li>Route documents and information to appropriate team members.</li><li>Monitor shared inboxes or communication channels when assigned.</li><li>Assist with additional clerical and administrative projects as needed.</li></ul><p>Document Processing</p><ul><li>Upload, label, categorize, and archive digital documents.</li><li>Review documents for completeness and basic accuracy.</li><li>Maintain organized electronic filing systems.</li><li>Follow established file-naming and storage procedures.</li><li>Maintain document indexes and tracking logs.</li><li>Retrieve authorized records when requested.</li><li>Organize templates, forms, reports, and reference materials.</li><li>Handle confidential documents responsibly.</li></ul><p>Data Quality &amp; Reporting</p><ul><li>Review records for obvious errors or missing information.</li><li>Compare information across approved sources when required.</li><li>Perform routine data-quality checks.</li><li>Update tracking reports using established templates.</li><li>Compile information for basic reports and summaries.</li><li>Flag discrepancies requiring additional review.</li><li>Help maintain accurate and current business information.</li></ul><p>Operations Support</p><ul><li>Assist with routine daily operational activities.</li><li>Track assignments, deadlines, and outstanding action items.</li><li>Update project and operational trackers.</li><li>Follow up on routine tasks when requested.</li><li>Help maintain organized workflows.</li><li>Coordinate routine information between team members.</li><li>Escalate unresolved data or administrative issues appropriately.</li></ul><p>Communication &amp; Team Support</p><ul><li>Communicate professionally through email, chat, and virtual meetings.</li><li>Respond to routine internal administrative requests.</li><li>Provide timely updates regarding assigned work.</li><li>Ask questions when instructions or information are unclear.</li><li>Coordinate with colleagues to resolve routine documentation or data issues.</li><li>Maintain professional and dependable communication while working remotely.</li></ul><p><br></p><p>Ideal Candidate</p><p>You may be a strong fit if you:</p><ul><li>Have strong attention to detail and accuracy.</li><li>Enjoy working with computers, spreadsheets, and digital records.</li><li>Are organized, dependable, and responsible.</li><li>Can perform structured and repetitive tasks accurately.</li><li>Follow instructions and established procedures carefully.</li><li>Can manage multiple assignments and meet deadlines.</li><li>Work effectively and independently in a remote environment.</li><li>Communicate professionally and ask questions when needed.</li><li>Are comfortable learning new software and processes.</li><li>Can handle confidential information responsibly.</li><li>Are interested in developing a career in data entry, administration, or business operations.</li></ul><p>Recent graduates, career changers, individuals returning to the workforce, and candidates seeking their first professional remote position are encouraged to apply.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma, GED, or equivalent.</li><li>Basic computer and typing proficiency.</li><li>Familiarity with email, web browsers, spreadsheets, and digital documents.</li><li>Strong attention to detail and accuracy.</li><li>Good organizational and time-management skills.</li><li>Ability to follow written instructions and established procedures.</li><li>Ability to perform repetitive tasks while maintaining accuracy.</li><li>Ability to manage multiple routine assignments.</li><li>Effective written and verbal communication skills.</li><li>Ability to work independently in a remote environment.</li><li>Dependable and professional work habits.</li><li>Willingness to learn new software and procedures.</li><li>Ability to maintain confidentiality.</li><li>Reliable internet connection and suitable remote workspace.</li></ul><p>Preferred Qualifications</p><ul><li>Previous professional experience is not required.</li><li>Familiarity with any of the following may be helpful: Microsoft Excel, Word, and Outlook. Google Sheets, Docs, Drive, and Calendar. Data-entry or database systems. CRM or business-management platforms. Digital filing and document-management systems. Administrative or clerical support. Customer service or office support. Basic spreadsheet and report preparation. Remote communication and collaboration tools.</li><li>Internships, volunteer work, academic projects, freelance assignments, customer service experience, and previous clerical responsibilities may also be considered relevant.</li></ul><p>Skills &amp; Competencies</p><ul><li>Accuracy: Enter and maintain information correctly while following established procedures.</li><li>Attention to Detail: Identify errors, inconsistencies, duplicate records, and missing information.</li><li>Organization: Keep records, documents, files, and assignments organized across digital systems.</li><li>Time Management: Prioritize responsibilities and complete assignments within expected timelines.</li><li>Communication: Communicate clearly and professionally with supervisors and colleagues.</li><li>Dependability: Maintain consistent productivity and follow through on assigned responsibilities.</li><li>Adaptability: Learn new software, systems, and administrative procedures as needed.</li><li>Confidentiality: Protect sensitive company, customer, vendor, and employee information.</li></ul>