Restaurant Assistant Manager Jobs in Saudi
19225 Jobs Found
<h2 class="h5">Job description</h2>
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<span>Additional Information: <br>This hotel is owned and operated by an independent franchisee, <br>FAS Hospitality Company L.L.C.<br>The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.<br>Job Summary:<br>Responsible for proactively soliciting and managing group/catering-related opportunities. <br>Manages group/catering opportunities not handled by the Event Booking Center. <br>Actively up-sells each business opportunity to maximize revenue opportunity. <br>Achieves personal and team related revenue goals. <br>Ensures business is turned over properly and in a timely fashion for proper service delivery. <br>Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. <br>Provide service to our customers in order to grow share of the account on behalf of the company. <br>Education and Experience <br>• High school diploma or GED; 2 years' experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES <br>Understanding Markets & Maximizing Revenue <br>• Identifies new group/catering business to achieve personal and property revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the property based on market conditions and property needs.<br>• Monitors same day selling procedures to maximize room revenue and control property occupancy.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business,<br>business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Conducting Daily Sales Activities <br>• Responds to incoming group/catering opportunities for the property that are outside parameters of the Event Booking Center.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>• Uses sales resources and administrative/support staff effectively.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s Customer Service Standards and property’s Brand Standards.<br>• Provides excellent customer service consistent with the daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Partners with Event Management and/or Operations in providing a customer experience that exceeds the customer’s expectations.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Attends pre- and post-convention meetings to understand group needs, obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels and overall satisfaction.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.<br>Building Successful Relationships <br>• Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Additional Responsibilities <br>• Utilizes intranet for resources and information.<br>• Conducts site inspections.<br>• Creates contracts as required.<br>• Participates in and practices daily service basics of the brand.<br>This company is an equal opportunity employer.<br>frnch1<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Inspects guestrooms on a daily basis.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to verify adequate supplies.<br>• Supports and supervises an effective inspection program for all guestrooms and public space.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Verifies all employees have proper supplies, equipment and uniforms.<br>• Communicates areas that need attention to staff and follows up to verify understanding.<br>• Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Human Resources Activities<br>• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.<br>• Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.<br>• Schedules employees to business demands and for tracks employee time and attendance.<br>• Verifies employees understand expectations and parameters.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Verifies employee recognition is taking place on all shifts.<br>• Participates in an on-going employee recognition program.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Participates in employee progressive discipline procedures.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Ensuring Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Understands the brand's service culture.<br>• Participates in the development and implementation of corrective action plans to improve guest satisfaction.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Responds to and handles guest problems and complaints.<br>• Strives to improve service performance.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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1+ years </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span>Who Are We ❓ We Are Foodics!<br> a leading restaurant management ecosystem and payment tech provider.<br> Founded in 2014 with headquarters in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait.<br> We are currently serving customers and partners in over 35 different countries worldwide.<br> Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far!<br> making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region.<br> Also, Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.<br> The Job in a Nutshell We are looking for a Global Cybersecurity GRC Manager to manage and coordinate cybersecurity governance, risk, and compliance activities across the Foodics Group under the direction of the CISO.<br> You will be responsible for the day-to-day operation of the GRC program translating cybersecurity frameworks, regulatory obligations, and business risks into practical controls, clear ownership, measurable remediation plans, and decision-ready reporting.<br> This is a high-visibility, cross-functional role working closely with Cybersecurity, Technology, Product, Legal, Privacy, Internal Audit, and business teams across the group, while supporting Foodics Pay cybersecurity compliance activities where required.<br> What you will do Manage and coordinate the group cybersecurity governance, risk, and compliance program under the direction of the CISO, including day-to-day GRC activities, priorities, operating cadence, and continuous improvement initiatives.<br> Conduct, coordinate, and track gap assessments against ISO 27001, SOC 2, NCA ECC, SAMA CSF, KSA PDPL, and other applicable cybersecurity, privacy, regulatory, and contractual requirements.<br> Translate regulatory and framework requirements into practical controls, implementation actions, accountable owners, target dates, and measurable evidence requirements.<br> Maintain the cybersecurity policy framework, including policies, standards, procedures, control owners, supporting evidence, review cycles, approved exceptions, and related governance records.<br> Own and maintain the cybersecurity risk register, facilitate risk assessments, and drive follow-up on treatment plans, risk acceptance, and overdue actions with business and technology owners.<br> Monitor control implementation and remediation progress, challenge weak or incomplete responses, and escalate material risks, recurring gaps, and overdue actions when necessary.<br> Coordinate internal audits, external audits, customer cybersecurity due diligence, certification activities, and readiness assessments, ensuring requests and evidence are handled consistently and efficiently.<br> Support Foodics cybersecurity compliance activities where required, including control mapping, evidence coordination, remediation tracking, audit support, and management reporting.<br> Prepare cybersecurity GRC dashboards, KPIs, KRIs, risk summaries, compliance status reports, and materials for management and cybersecurity governance committees.<br> Partner with control owners across Technology, Product, Operations, HR, Legal, Privacy, Procurement, and other functions to embed cybersecurity requirements into business processes and initiatives.<br> Maintain a clear compliance calendar and ensure recurring assessments, reviews, evidence collection, policy updates, risk reviews, and audit commitments are completed within agreed timelines.<br> Improve the efficiency and quality of the GRC program through standardized templates, control libraries, automation, tooling, and stronger evidence-management practices.<br> What Are We Looking For ❓ Required 10+ years of professional experience in cybersecurity governance, risk, compliance, audit, or a closely related field, with demonstrated experience managing enterprise GRC activities and working with senior cybersecurity leadership.<br> Strong hands-on knowledge of ISO 27001 and SOC 2, with practical experience conducting gap assessments, mapping controls, collecting evidence, and driving remediation to closure.<br> Good working knowledge of Saudi cybersecurity and privacy requirements, particularly NCA ECC and KSA PDPL, with the ability to interpret requirements and translate them into actionable controls.<br> Demonstrated experience owning or managing cybersecurity risk registers, risk assessments, treatment plans, risk acceptance, exceptions, and management escalation.<br> Experience maintaining cybersecurity policies, standards, procedures, control libraries, control ownership, evidence repositories, and compliance documentation.<br> Proven ability to coordinate internal and external audits, manage evidence requests, respond to customer security assessments, and support certification or assurance readiness.<br> Strong analytical skills and the ability to turn complex risk and compliance information into clear dashboards, executive summaries, and decision-ready committee reporting.<br> Stakeholder management skills, with the confidence to challenge control owners constructively, drive accountability, and follow actions through to completion.<br> Strong written and verbal communication in English, including the ability to write clear policies, risk statements, assessment findings, remediation actions, and management reports.<br> Bachelor’s degree in Cybersecurity, Information Security, Information Technology, Computer Science, Risk Management, or a related discipline, or equivalent relevant professional experience.<br> Nice to have Experience working in FinTech, payments, SaaS, or another regulated and technology-driven environment.<br> Experience with SAMA cybersecurity requirements or supporting cybersecurity compliance activities for a regulated payment or financial-services entity.<br> Professional certifications such as ISO 27001 Lead Implementer / Lead Auditor, CISM, CRISC, CISA, CISSP, or equivalent.<br> Experience with PCI DSS, third-party cybersecurity risk management, privacy compliance, or other regional and international security frameworks.<br> Hands-on experience with GRC platforms, evidence automation, compliance tooling, or building structured control and risk reporting workflows.<br> Experience operating across multiple business entities, countries, or regulatory environments.<br> Arabic language skills for engaging with stakeholders, regulators, and documentation.<br> What We Offer You ❗ We believe you will love working at Foodics!<br> We offer highly competitive compensation packages, including bonuses and the potential for shares.<br> We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.<br> Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.<br> We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br></span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
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No experience required </div>
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<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
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<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reporting to the General Manager, the Director of Commercial is responsible for leading the overall commercial strategy of Sofitel Jabal Omar Makkah, driving sustainable revenue growth, market share, profitability and brand positioning across all business segments. As a key member of the Executive Committee, this role provides strategic leadership across Sales, Revenue Management, Marketing, Digital & Communications, Distribution, Reservations and Business Development, ensuring all commercial disciplines operate under one integrated strategy. Working closely with Operations, Finance and Regional Commercial teams, the Director of Commercial develops and executes revenue-generating initiatives that maximize performance across Rooms, Restaurants, Wellness, Meetings & Events and ancillary revenue streams, while strengthening the hotel's position as one of the leading luxury hospitality destinations in Makkah. Acting as both a commercial strategist and brand ambassador, the Director ensures that every commercial initiative reflects the elegance of the Sofitel brand while respecting the cultural and religious significance of the destination. Key Responsibilities, among others;</p><p>Commercial Strategy & Business Planning:</p><ul><li>Develop and execute the hotel's overall commercial strategy aligned with business objectives, market conditions and brand standards.</li><li>Lead the annual commercial planning process including budgeting, forecasting and business plans.</li><li>Identify new revenue opportunities across all business segments and distribution channels.</li><li>Establish short, medium and long-term commercial priorities to maximise profitability and market share.</li><li>Collaborate closely with Operations and Finance to align commercial initiatives with operational capabilities and financial objectives.</li><li>Monitor market dynamics, competitor activity, demand patterns and industry trends to identify strategic opportunities.</li></ul><p>Sales Leadership:</p><ul><li>Lead the Sales function across all market segments including Corporate, Leisure, Wholesale, Government, Luxury Travel, Groups and MICE.</li><li>Develop strategic sales plans to maximise business from domestic, regional and international markets.</li><li>Strengthen relationships with key corporate accounts, travel partners, luxury consortia, government entities and tourism stakeholders.</li><li>Drive proactive business development and account acquisition strategies.</li><li>Ensure effective sales activities including prospecting, account management, sales missions and client events.</li><li>Monitor sales performance through defined KPIs and ensure achievement of revenue targets.</li></ul><p>Revenue Management & Distribution:</p><ul><li>Provide strategic oversight of Revenue Management to maximise RevPAR, ADR and occupancy.</li><li>Ensure pricing strategies remain dynamic, competitive and aligned with market demand.</li><li>Lead weekly commercial and revenue strategy meetings.</li><li>Optimise channel mix across direct and indirect distribution.</li><li>Oversee inventory management, segmentation strategies and demand forecasting.</li><li>Ensure effective management of distribution channels including Brand.com, GDS, OTAs, wholesalers and strategic partners.</li><li>Continuously identify opportunities to improve profitability through pricing optimisation and revenue management practices.</li></ul><p>Marketing, Digital & Brand Positioning:</p><ul><li>Oversee the integrated Marketing, Digital and Communications strategy to strengthen brand awareness, market positioning and commercial performance.</li><li>Ensure marketing initiatives support revenue objectives across Rooms, F&B, Wellness and ancillary outlets.</li><li>Champion the hotel's Cultural Link and brand storytelling across all guest touchpoints.</li><li>Support strategic partnerships, PR initiatives, digital campaigns and luxury brand collaborations.</li><li>Ensure digital marketing investments generate measurable commercial returns.</li></ul><p>E-Commerce & Distribution Performance:</p><ul><li>Drive growth across all digital channels, ensuring strong direct booking performance.</li><li>Oversee website performance, booking engine optimisation and digital conversion strategies.</li><li>Support CRM initiatives and guest lifecycle marketing.</li><li>Monitor digital analytics, campaign performance and customer acquisition costs.</li><li>Ensure effective collaboration between Revenue, Marketing and Distribution teams.</li></ul><p>Commercial Performance & Analytics:</p><ul><li>Monitor commercial performance through key metrics including Revenue, RevPAR, ADR, Occupancy, Market Share, GOP contribution and channel profitability.</li><li>Analyse market intelligence and competitor performance to support strategic decision-making.</li><li>Prepare regular commercial performance reports for the General Manager, Executive Committee and Regional Commercial teams.</li><li>Develop action plans to address business gaps and capitalise on emerging opportunities.</li><li>Ensure data-driven decision making across all commercial disciplines.</li></ul><p>Cross-Functional Leadership:</p><ul><li>Serve as a strategic advisor to the General Manager on all commercial matters.</li><li>Foster strong collaboration between Commercial, Operations, Finance and Talent & Culture.</li><li>Ensure seamless communication between Sales, Revenue Management, Marketing and Reservations.</li><li>Drive a culture of accountability, innovation and continuous improvement.</li><li>Lead commercial projects supporting hotel openings, renovations and strategic initiatives where applicable.</li></ul><p>Leadership & Talent Development:</p><ul><li>Lead, coach and develop a high-performing Commercial team.</li><li>Create an environment that promotes collaboration, innovation and performance excellence.</li><li>Identify and develop future commercial talent through coaching, mentoring and succession planning.</li><li>Establish clear objectives and performance expectations across all commercial disciplines.</li><li>Champion Sofitel's culture, values and luxury service philosophy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in hospitality management, Business Administration, Marketing or a related field.</li><li>Minimum 10 years' experience in commercial leadership within luxury hospitality.</li><li>Proven experience leading integrated commercial functions including Sales, Revenue Management and Marketing.</li><li>Strong understanding of luxury hospitality, distribution, pricing strategy and revenue optimisation.</li><li>Demonstrated ability to deliver sustainable revenue growth and market share improvements.</li><li>Strong financial and commercial acumen.</li><li>Excellent analytical and strategic planning skills.</li><li>Strong leadership, negotiation and stakeholder management capabilities.</li><li>Experience working within an international luxury hotel brand.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>
Additional Information<br><br>Job Number 26118405<br><br>Job Category Food and Beverage & Culinary<br><br>Location Shura Island The Red Sea, Hanak, Saudi Arabia, Saudi Arabia, 48313VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Non-Management<br><br>Position Summary<br><br>Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.<br><br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br><br>Preferred Qualifications<br><br>Education: High school diploma or G. E. D. equivalent.<br><br>Related Work Experience: At least 2 years of related work experience.<br><br>Supervisory Experience: At least 1 year of supervisory experience.<br><br>License or Certification: None<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional.<br><br>But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.<br><br>We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<h2 class="h5">Job description</h2>
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<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
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<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
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<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
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<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
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<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
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<p><span><span>To provides day‐to‐day supervision, direction and leadership to all staff in accordance with the objectives, performance and quality standards established by Shangri‐La Hotels . Ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently.</span></span></p><br><br>
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<p><span><span><strong><u><span><span>As Service Manager – Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
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<li><span><span>To have complete knowledge of the operational systems at Telephone / Service Centre<br>e.g. Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have <span>complete </span>knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>To have complete knowledge of Shangri‐La’s Programmes e.g. GoldenCircle, Guest History, FFP.</span></span></li>
<li><span><span>Supervises the Service Centre operation and work flow to maximize guests’ satisfaction.</span></span></li>
<li><span><span>Identifies staff training requirements and service improvements areas.</span></span></li>
<li><span><span>Supervises and guides all staff to ensure that hotel’s policies and procedures are adhered to.</span></span></li>
<li><span><span>Conducts daily and monthly meetings to highlight areas of improvement in the service aspects and obtain feedback.</span></span></li>
<li><span><span>Creates a positive and highly motivated working environment that promotes and develops teamwork.</span></span></li>
<li><span><span>Ensures that staff are doing their follow up calls to guest to check for satisfaction in a situation where there is a service / facility defect.</span></span></li>
<li><span><span>Ensures all staff have complete knowledge of Emergency Procedures and their roles in an Emergency.</span></span></li>
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<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
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<ul>
<li><span><span>At least 4 year working experience.</span></span></li>
<li><span><span>Minimum 2 years experience in an international Class Hotel.</span></span></li>
<li><span><span>Able to lead and motivate the team</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English as well as the Arabic language.</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To provides day‐to‐day supervision, direction and leadership to all staff in accordance with the objectives, performance and quality standards established by Shangri‐La Hotels . Ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As Service Manager – Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have complete knowledge of the operational systems at Telephone / Service Centre<br>e.g. Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have <span>complete </span>knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>To have complete knowledge of Shangri‐La’s Programmes e.g. GoldenCircle, Guest History, FFP.</span></span></li>
<li><span><span>Supervises the Service Centre operation and work flow to maximize guests’ satisfaction.</span></span></li>
<li><span><span>Identifies staff training requirements and service improvements areas.</span></span></li>
<li><span><span>Supervises and guides all staff to ensure that hotel’s policies and procedures are adhered to.</span></span></li>
<li><span><span>Conducts daily and monthly meetings to highlight areas of improvement in the service aspects and obtain feedback.</span></span></li>
<li><span><span>Creates a positive and highly motivated working environment that promotes and develops teamwork.</span></span></li>
<li><span><span>Ensures that staff are doing their follow up calls to guest to check for satisfaction in a situation where there is a service / facility defect.</span></span></li>
<li><span><span>Ensures all staff have complete knowledge of Emergency Procedures and their roles in an Emergency.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 4 year working experience.</span></span></li>
<li><span><span>Minimum 2 years experience in an international Class Hotel.</span></span></li>
<li><span><span>Able to lead and motivate the team</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English as well as the Arabic language.</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Reporting to the General Manager, the Director of Commercial is responsible for leading the overall commercial strategy of Sofitel Jabal Omar Makkah, driving sustainable revenue growth, market share, profitability and brand positioning across all business segments. As a key member of the Executive Committee, this role provides strategic leadership across Sales, Revenue Management, Marketing, Digital & Communications, Distribution, Reservations and Business Development, ensuring all commercial disciplines operate under one integrated strategy. Working closely with Operations, Finance and Regional Commercial teams, the Director of Commercial develops and executes revenue-generating initiatives that maximize performance across Rooms, Restaurants, Wellness, Meetings & Events and ancillary revenue streams, while strengthening the hotel's position as one of the leading luxury hospitality destinations in Makkah. Acting as both a commercial strategist and brand ambassador, the Director ensures that every commercial initiative reflects the elegance of the Sofitel brand while respecting the cultural and religious significance of the destination. Key Responsibilities, among others;</p><p>Commercial Strategy & Business Planning:</p><ul><li>Develop and execute the hotel's overall commercial strategy aligned with business objectives, market conditions and brand standards.</li><li>Lead the annual commercial planning process including budgeting, forecasting and business plans.</li><li>Identify new revenue opportunities across all business segments and distribution channels.</li><li>Establish short, medium and long-term commercial priorities to maximise profitability and market share.</li><li>Collaborate closely with Operations and Finance to align commercial initiatives with operational capabilities and financial objectives.</li><li>Monitor market dynamics, competitor activity, demand patterns and industry trends to identify strategic opportunities.</li></ul><p>Sales Leadership:</p><ul><li>Lead the Sales function across all market segments including Corporate, Leisure, Wholesale, Government, Luxury Travel, Groups and MICE.</li><li>Develop strategic sales plans to maximise business from domestic, regional and international markets.</li><li>Strengthen relationships with key corporate accounts, travel partners, luxury consortia, government entities and tourism stakeholders.</li><li>Drive proactive business development and account acquisition strategies.</li><li>Ensure effective sales activities including prospecting, account management, sales missions and client events.</li><li>Monitor sales performance through defined KPIs and ensure achievement of revenue targets.</li></ul><p>Revenue Management & Distribution:</p><ul><li>Provide strategic oversight of Revenue Management to maximise RevPAR, ADR and occupancy.</li><li>Ensure pricing strategies remain dynamic, competitive and aligned with market demand.</li><li>Lead weekly commercial and revenue strategy meetings.</li><li>Optimise channel mix across direct and indirect distribution.</li><li>Oversee inventory management, segmentation strategies and demand forecasting.</li><li>Ensure effective management of distribution channels including Brand.com, GDS, OTAs, wholesalers and strategic partners.</li><li>Continuously identify opportunities to improve profitability through pricing optimisation and revenue management practices.</li></ul><p>Marketing, Digital & Brand Positioning:</p><ul><li>Oversee the integrated Marketing, Digital and Communications strategy to strengthen brand awareness, market positioning and commercial performance.</li><li>Ensure marketing initiatives support revenue objectives across Rooms, F&B, Wellness and ancillary outlets.</li><li>Champion the hotel's Cultural Link and brand storytelling across all guest touchpoints.</li><li>Support strategic partnerships, PR initiatives, digital campaigns and luxury brand collaborations.</li><li>Ensure digital marketing investments generate measurable commercial returns.</li></ul><p>E-Commerce & Distribution Performance:</p><ul><li>Drive growth across all digital channels, ensuring strong direct booking performance.</li><li>Oversee website performance, booking engine optimisation and digital conversion strategies.</li><li>Support CRM initiatives and guest lifecycle marketing.</li><li>Monitor digital analytics, campaign performance and customer acquisition costs.</li><li>Ensure effective collaboration between Revenue, Marketing and Distribution teams.</li></ul><p>Commercial Performance & Analytics:</p><ul><li>Monitor commercial performance through key metrics including Revenue, RevPAR, ADR, Occupancy, Market Share, GOP contribution and channel profitability.</li><li>Analyse market intelligence and competitor performance to support strategic decision-making.</li><li>Prepare regular commercial performance reports for the General Manager, Executive Committee and Regional Commercial teams.</li><li>Develop action plans to address business gaps and capitalise on emerging opportunities.</li><li>Ensure data-driven decision making across all commercial disciplines.</li></ul><p>Cross-Functional Leadership:</p><ul><li>Serve as a strategic advisor to the General Manager on all commercial matters.</li><li>Foster strong collaboration between Commercial, Operations, Finance and Talent & Culture.</li><li>Ensure seamless communication between Sales, Revenue Management, Marketing and Reservations.</li><li>Drive a culture of accountability, innovation and continuous improvement.</li><li>Lead commercial projects supporting hotel openings, renovations and strategic initiatives where applicable.</li></ul><p>Leadership & Talent Development:</p><ul><li>Lead, coach and develop a high-performing Commercial team.</li><li>Create an environment that promotes collaboration, innovation and performance excellence.</li><li>Identify and develop future commercial talent through coaching, mentoring and succession planning.</li><li>Establish clear objectives and performance expectations across all commercial disciplines.</li><li>Champion Sofitel's culture, values and luxury service philosophy.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree in hospitality management, Business Administration, Marketing or a related field.</li><li>Minimum 10 years' experience in commercial leadership within luxury hospitality.</li><li>Proven experience leading integrated commercial functions including Sales, Revenue Management and Marketing.</li><li>Strong understanding of luxury hospitality, distribution, pricing strategy and revenue optimisation.</li><li>Demonstrated ability to deliver sustainable revenue growth and market share improvements.</li><li>Strong financial and commercial acumen.</li><li>Excellent analytical and strategic planning skills.</li><li>Strong leadership, negotiation and stakeholder management capabilities.</li><li>Experience working within an international luxury hotel brand.</li><li>Fluent in English and Arabic.</li></ul><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><span><strong><span><span><span>Find Your Shangri-La in Shangri-La </span></span></span></strong></span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span><span>Shangri-La Jeddah</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provides the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></p><br><br>
<br>
<ul>
<li><span><span><span>203 stylish rooms and suites plus 17 luxury serviced apartments.</span></span></span></li>
<li><span><span><span>5 restaurants and lounges, including the legendary Shang Palace</span></span></span></li>
<li><span><span><span>Convenient for Jeddah’s popular landmarks and Red Sea Mall</span></span></span></li>
<li><span><span><span>116 privately owned Burj Assila Residences. They also have access to The Wellness Club facilities. </span></span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>Job Summary:</span></span></span></u></strong></span></span></p><br><br>
<br>
<p><span><span>To provides day‐to‐day supervision, direction and leadership to all staff in accordance with the objectives, performance and quality standards established by Shangri‐La Hotels . Ensures that the communication system of the hotel is well maintained and guest communication handled politely and efficiently.</span></span></p><br><br>
<br>
<p><span><span><strong><u><span><span>As Service Manager – Service Centre, we rely on you to,</span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>To have complete knowledge of the operational systems at Telephone / Service Centre<br>e.g. Call Centre System / Call Accounting Software.</span></span></li>
<li><span><span>To have <span>complete </span>knowledge of Shangri‐La’s standard operating policies and procedures for the Service Centre.</span></span></li>
<li><span><span>To have complete knowledge of Shangri‐La’s Programmes e.g. GoldenCircle, Guest History, FFP.</span></span></li>
<li><span><span>Supervises the Service Centre operation and work flow to maximize guests’ satisfaction.</span></span></li>
<li><span><span>Identifies staff training requirements and service improvements areas.</span></span></li>
<li><span><span>Supervises and guides all staff to ensure that hotel’s policies and procedures are adhered to.</span></span></li>
<li><span><span>Conducts daily and monthly meetings to highlight areas of improvement in the service aspects and obtain feedback.</span></span></li>
<li><span><span>Creates a positive and highly motivated working environment that promotes and develops teamwork.</span></span></li>
<li><span><span>Ensures that staff are doing their follow up calls to guest to check for satisfaction in a situation where there is a service / facility defect.</span></span></li>
<li><span><span>Ensures all staff have complete knowledge of Emergency Procedures and their roles in an Emergency.</span></span></li>
</ul>
<br>
<p><span><span><strong><u><span><span><span>What we are Looking For:</span></span></span></u></strong></span></span></p><br><br>
<br>
<ul>
<li><span><span>At least 4 year working experience.</span></span></li>
<li><span><span>Minimum 2 years experience in an international Class Hotel.</span></span></li>
<li><span><span>Able to lead and motivate the team</span></span></li>
<li><span><span>Ability to work flexible hours and shifts.</span></span></li>
<li><span><span>Communicates and writes with fluency in English as well as the Arabic language.</span></span></li>
<li><span><span>Responsible and able to take initiative.</span></span></li>
<li><span><span>Pleasant, friendly, and cheerful attitude.</span></span></li>
<li><span><span><em>This Position is for Saudi Nationals Only</em></span></span></li>
</ul>
<br>
<p><span><strong>Why Join Us:</strong></span></p><br><br>
<br>
<ul>
<li><span>A workplace that values your passion and supports self-realization and personal growth. </span></li>
<li><span>Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills. </span></li>
<li><span>Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication. </span></li>
<li><span>Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.</span></li>
</ul>
<br>
<p><span>We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.</span></p><br><br>
<p><span>We appreciate your interest in joining us. Please note that only successful candidates will be contacted.</span></p><br><br>
<br>
<br>
<p><span><span><span><span>Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri-La Jeddah sets a new standard for luxury in the city. Floor-to-ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.</span></span></span></span></p><br><br>
<br>
<br><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• <br>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Understanding Market Opportunities & Driving Revenue<br>• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>• Partners with group/catering counterpart to effectively manage the business opportunity.<br>• Responds to incoming group/catering opportunities for the property that are outside parameters of the .<br>• Handles all opportunities if property does not participate in an EBC.<br>• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.<br>• Focuses efforts on group/catering accounts with significant potential sales revenue.<br>• Develops effective group/catering sales plans and actions.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by upselling packages and creative food and beverage.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for each property based on market conditions and individual property needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Providing Exceptional Customer Service<br>• Handles complex business with significant revenue potential as well as significant customer expectations.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Provides excellent customer service in order to grow share of the account.<br>• Executes brand’s Customer Service Standards and property’s Brand Standards.<br>• Executes and supports the business Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Uses sales resources and administrative/support staff.<br>Additional Responsibilities<br>• Utilizes intranet for resources and information.<br>• Conducts site inspections.<br>• Creates contracts as required.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
<div class="row is-m v-align-top t-small bg-mute">
<div class="col is-3 p5" data-automation-id="label_Years_of_experience">
<b>Years of experience</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Years_of_experience">
5+ years </div>
</div>
<div class="row is-m v-align-top t-small ">
<div class="col is-3 p5" data-automation-id="label_Degree">
<b>Degree</b>
</div>
<div class="col is-9 p5" data-automation-id="data_Degree">
Bachelor's degree / higher diploma </div>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.<br> </p><br><p>Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.<br> </p><br><p>We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.<br><b>Job Description</b><br> </p><br><p>Gilead is seeking an <b>Associate Director, Legal & Compliance–Middle East</b>, reporting to the Legal & Compliance Director ME, to lead and further embed a <b>best-in-class compliance program across the region</b>, while continuing to provide <b>high-quality legal support</b> to business operations in Middle East. The role is based in Riyadh, Saudi Arabia.</p><br><p>This role combines strategic compliance leadership with pragmatic legal business partnering, with a strong emphasis on business conduct oversight and risk identification and mitigation across Middle East markets.</p><br><p>The role serves as a trusted compliance advisor to Commercial, Medical, Market Access and functional leadership teams and acts as a key driver of a strong culture of ethics and integrity (“tone from the top”). Key responsibilities include providing oversight and being accountable for day-to-day activities of Gilead KSA Affiliate and the Middle East Region, as well as transparency reporting, compliance monitoring, compliance risk assessment, employee and third-party compliance training, policy implementation, ensuring effective compliance oversight in cross-functional activities in all Middle East countries. The position will work closely with functional leaders to ensure full integration of compliance into business processes.</p><br><p>The ideal candidate will have prior experience counselling prescription pharmaceutical companies in Middle East.</p><br><p><b><u>Key Responsibilities</u></b></p><br><p><u>Compliance</u>:</p><br><ul><li>Transparency Reporting: Ensure complete, accurate, and timely reporting of transfers of value and other required transparency data in Saudi Arabia and across relevant GCC markets. Administer the transparency reporting systems for the region, maintaining data quality and liaising with internal stakeholders to meet all local transparency and disclosure obligations. Advise on legal risks related to disclosure obligations and exercise sound judgment in assessing potential exposure.</li></ul><ul><li>Business Compliance Monitoring & Compliance Reporting: Cooperate with the Business Compliance Monitoring Manager for Turkey & Middle East to conduct and oversee compliance monitoring activities (e.g., sampling events, sponsorships, grants, and other HCP/HCO interactions) and preparing required compliance reports to local health authorities and internal stakeholders. Help identify potential compliance risks or systemic issues through monitoring and audits, and work with relevant business functions to implement corrective actions arising out of local audits internally and for local vendors or business partners or distributors.</li><li>Policy Implementation & Compliance Projects: Drive implementation of global and local compliance policies and procedures throughout the Middle East. Work on strategically important compliance projects (both local and regional), ensuring alignment with global compliance initiatives and local business needs. Participate in global or international compliance working groups and contribute to the development and enhancement of compliance monitoring programs at the local and international level. Proven track record in championing transparency initiatives and compliance programs.</li><li>Training & Communication: Develop and deliver compliance training and awareness programs for employees and relevant third parties within the Middle East (GCC). Training topics may include but are not limited to anti-bribery/anti-corruption, healthcare compliance, interactions with healthcare professionals (HCPs), organizations (HCOs) and public officials. Foster a strong “tone from the top” by supporting regular compliance communications and leading the Middle East Compliance Committee meetings.</li><li>Advisory & Collaboration: Act as a trusted compliance advisor for business units (Commercial, Medical, Market Access, Government Affairs, etc.) in the Middle East. Provide guidance on moderately to highly complex compliance questions, ensuring business activities are planned and executed in line with Gilead’s compliance standards. Collaborate closely with cross-functional teams to integrate compliance considerations into key initiatives and decision-making processes.</li><li>Risk Assessment & Mitigation: Conduct periodic compliance risk assessments across Middle East operations to evaluate business conduct, identify compliance gaps or emerging risks, and recommend mitigation strategies and lead remedial actions. Monitor changes in local laws and industry codes (e.g., new regulations in Saudi Arabia and other Middle Eastern countries), and lead the implementation of any required changes to ensure ongoing compliance.</li><li>Third-Party Compliance Oversight: Manage compliance due diligence and oversight of third-party business partners (e.g., distributors, agents, vendors) in the Middle East region. Ensure effective processes for evaluating and mitigating third-party compliance risks, including anti-bribery, sanctions/trade compliance, and government interactions, in collaboration with other relevant teams.</li><li>Other Duties: Serve as a lead to local compliance committees (such as Grant Review and Business Conduct Committees, among others) as appropriate. Lead or support additional compliance-related tasks and cross-functional projects in the Middle East region as assigned, especially those with strategic importance or significant complexity. Represent the company as a credible leader in meetings with key Government Departments/Health authorities when required.</li></ul><p><b><u>Legal:</u></b></p><br><ul><li>In close partnership with the Legal Director, act as a business partner to Commercial, Medical, Market Access and functional teams in the Middle East, providing responsive, practical, and solution-oriented legal advice on a broad range of strategic and operational matters.</li></ul><p>• Acting alongside the Legal Director, provide legal counsel across key areas of law, including corporate, healthcare regulatory, public procurement, competition/antitrust, data privacy, and commercial contracting, ensuring business activities comply with applicable laws and regulations.</p><br><p>• Supporting the Legal Director to draft, review, and negotiate a wide range of agreements and legal documents, including commercial contracts, distributor agreements, and strategic business arrangements, ensuring appropriate risk mitigation and alignment with company policies.</p><br><p>• Advise on legal aspects of interactions with healthcare professionals (HCPs), healthcare organizations (HCOs), patient groups, and government entities, ensuring compliance with applicable laws, regulations, and industry codes.</p><br><p>• Provide legal support in internal investigations, audits, and enforcement matters, including assessing legal risks, advising on exposure, and supporting remediation strategies.</p><br><p>• Represent the company in interactions with government authorities and regulatory agencies, acting as a credible and trusted legal representative when required.</p><br><p>• Ensure robust legal governance across the Middle East affiliates, including supporting corporate matters, local entity compliance, and documentation requirements.</p><br><p>• Monitor and interpret legal and regulatory developments across Middle East jurisdictions and provide proactive, actionable legal guidance to the business.</p><br><p>• Develop and deliver legal training on key topics such as competition law and data privacy, or such other topics cascaded by the global teams, strengthening legal awareness across the organization.</p><br><p><b><u>Knowledge, Experience and Skills:</u></b></p><br><ul><li>Language Proficiency: Fluency in both Arabic and English (written and verbal) is required.</li><li>Regulatory & Cultural Knowledge: Familiarity with the Middle East regional healthcare environment and regulatory landscape. Experience working with or within Saudi Arabian and GCC authorities or navigating local regulatory requirements is advantageous.</li><li>Business Partnership: Strong ability to collaborate cross-functionally and serve as a business partner. Demonstrated experience influencing and engaging with various departments (Commercial, Medical, Finance, etc.) to achieve compliance objectives while supporting business goals.</li><li>Judgment & Integrity: Unwavering commitment to high ethical standards and integrity. Sound judgment with the ability to anticipate issues, identify compliance risks, and provide practical solutions that align with company values and compliance requirements. Must be able to independently, effectively, and practically formulate compliance strategies to advance business objectives while mitigating risk. Exercise judgment and independently determine and take appropriate action in the areas of monitoring and training where precedent may not exist. Ability to apply judgment to areas outside of core competency.</li><li>Communication & Interpersonal Skills: Exceptional communication skills – able to distill complex compliance concepts into clear guidance and training for diverse audiences. Strong interpersonal skills to build trust and credibility with internal stakeholders at all levels.</li><li>Analytical & Problem-Solving: Analytical mindset with an ability to interpret data and monitoring results to identify trends or gaps. Creative problem-solving skills to address compliance challenges and implement effective risk mitigation strategies.</li><li>Organizational Skills: Resilient and organized with a systematic approach to managing multiple priorities in a fast-paced environment. Excellent project management capabilities, including leading projects or initiatives across different countries or functions.</li><li>Teamwork & Leadership: A collaborative team player who leads by example. Capable of guiding non-attorney compliance staff or matrix teams, providing mentorship and oversight when needed, and driving projects to completion without direct authority.</li><li>Continuous Learning: Self-motivated individual who stays up-to-date with evolving compliance and regulatory standards, and proactively updates internal practices and training materials.</li></ul><p><b>Education & Qualifications</b>:</p><br><ul><li>A Juris Doctorate or fully qualified legal credentials, fully admitted to practice law in the respective country or jurisdiction.</li></ul><ul><li><b> (3+ years) professional experience in biotech, pharmaceuticals or other highly regulated industries or law firms advising in relevant areas of practice, with particular emphasis compliance </b>matters across ME countries.</li><li>Ability to operate with a high degree of autonomy.</li></ul><ul><li>Strong business partnering attitude; the maturity and awareness to strike a balance between facilitating, enabling and challenging the business.</li><li>Proven ability to partner with other departments to achieve company goals that cross multiple functions.</li><li>Unwavering commitment to the highest ethical standards and integrity.</li><li>Conversant with procedures and protocols of dealing with Saudi government and its dependencies.</li></ul><p><b>Personal Competencies and Behaviors:</b></p><br><ul><li>Self-starter and life-long learner with a strong work ethic and excellent interpersonal skills who enjoys working collaboratively and cross-functionally on teams, as well as independently.</li><li>Collaborative team player that leads by example.</li><li>Operationally excellent with an organized and systematic approach to prioritization in tight deadlines.</li><li>Excellent influencing, interpersonal and communication skills.</li><li>Demonstrated ability to network, engage and partner with other functions.</li><li>Strong business judgment with proven ability to identify and address customer needs.</li><li>Strong organizational and project management skills and proven analytical skills and sound judgment.</li><li>Practical approach to problem-solving.</li><li>Consistently demonstrate and adhere to Gilead’s Core Values and Leadership Commitments and create and inspire a team culture committed to the same.</li></ul><br><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span><span>For Current Gilead Employees and Contractors:</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><p><span>Please apply via the Internal Career Opportunities portal in Workday.</span></p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
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<b>Years of experience</b>
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5+ years </div>
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Bachelor's degree / higher diploma </div>
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<br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.</p><br><p>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>Reporting to the General Manager, the Director of Commercial is responsible for leading the overall commercial strategy of Sofitel Jabal Omar Makkah, driving sustainable revenue growth, market share, profitability and brand positioning across all business segments.</p><br><p>As a key member of the Executive Committee, this role provides strategic leadership across Sales, Revenue Management, Marketing, Digital & Communications, Distribution, Reservations and Business Development, ensuring all commercial disciplines operate under one integrated strategy.</p><br><p>Working closely with Operations, Finance and Regional Commercial teams, the Director of Commercial develops and executes revenue-generating initiatives that maximize performance across Rooms, Restaurants, Wellness, Meetings & Events and ancillary revenue streams, while strengthening the hotel's position as one of the leading luxury hospitality destinations in Makkah.</p><br><p>Acting as both a commercial strategist and brand ambassador, the Director ensures that every commercial initiative reflects the elegance of the Sofitel brand while respecting the cultural and religious significance of the destination.</p><br><p><strong>Key Responsibilities, among others;</strong></p><br><p><strong>Commercial Strategy & Business Planning:</strong></p><br><ul><li>Develop and execute the hotel's overall commercial strategy aligned with business objectives, market conditions and brand standards.</li><li>Lead the annual commercial planning process including budgeting, forecasting and business plans.</li><li>Identify new revenue opportunities across all business segments and distribution channels.</li><li>Establish short, medium and long-term commercial priorities to maximise profitability and market share.</li><li>Collaborate closely with Operations and Finance to align commercial initiatives with operational capabilities and financial objectives.</li><li>Monitor market dynamics, competitor activity, demand patterns and industry trends to identify strategic opportunities.</li></ul><p><strong>Sales Leadership:</strong></p><br><ul><li>Lead the Sales function across all market segments including Corporate, Leisure, Wholesale, Government, Luxury Travel, Groups and MICE.</li><li>Develop strategic sales plans to maximise business from domestic, regional and international markets.</li><li>Strengthen relationships with key corporate accounts, travel partners, luxury consortia, government entities and tourism stakeholders.</li><li>Drive proactive business development and account acquisition strategies.</li><li>Ensure effective sales activities including prospecting, account management, sales missions and client events.</li><li>Monitor sales performance through defined KPIs and ensure achievement of revenue targets.</li></ul><p><strong>Revenue Management & Distribution:</strong></p><br><ul><li>Provide strategic oversight of Revenue Management to maximise RevPAR, ADR and occupancy.</li><li>Ensure pricing strategies remain dynamic, competitive and aligned with market demand.</li><li>Lead weekly commercial and revenue strategy meetings.</li><li>Optimise channel mix across direct and indirect distribution.</li><li>Oversee inventory management, segmentation strategies and demand forecasting.</li><li>Ensure effective management of distribution channels including Brand.com, GDS, OTAs, wholesalers and strategic partners.</li><li>Continuously identify opportunities to improve profitability through pricing optimisation and revenue management practices.</li></ul><p><strong>Marketing, Digital & Brand Positioning:</strong></p><br><ul><li>Oversee the integrated Marketing, Digital and Communications strategy to strengthen brand awareness, market positioning and commercial performance.</li><li>Ensure marketing initiatives support revenue objectives across Rooms, F&B, Wellness and ancillary outlets.</li><li>Champion the hotel's Cultural Link and brand storytelling across all guest touchpoints.</li><li>Support strategic partnerships, PR initiatives, digital campaigns and luxury brand collaborations.</li><li>Ensure digital marketing investments generate measurable commercial returns.</li></ul><p><strong>E-Commerce & Distribution Performance:</strong></p><br><ul><li>Drive growth across all digital channels, ensuring strong direct booking performance.</li><li>Oversee website performance, booking engine optimisation and digital conversion strategies.</li><li>Support CRM initiatives and guest lifecycle marketing.</li><li>Monitor digital analytics, campaign performance and customer acquisition costs.</li><li>Ensure effective collaboration between Revenue, Marketing and Distribution teams.</li></ul><p><strong>Commercial Performance & Analytics:</strong></p><br><ul><li>Monitor commercial performance through key metrics including Revenue, RevPAR, ADR, Occupancy, Market Share, GOP contribution and channel profitability.</li><li>Analyse market intelligence and competitor performance to support strategic decision-making.</li><li>Prepare regular commercial performance reports for the General Manager, Executive Committee and Regional Commercial teams.</li><li>Develop action plans to address business gaps and capitalise on emerging opportunities.</li><li>Ensure data-driven decision making across all commercial disciplines.</li></ul><p><strong>Cross-Functional Leadership:</strong></p><br><ul><li>Serve as a strategic advisor to the General Manager on all commercial matters.</li><li>Foster strong collaboration between Commercial, Operations, Finance and Talent & Culture.</li><li>Ensure seamless communication between Sales, Revenue Management, Marketing and Reservations.</li><li>Drive a culture of accountability, innovation and continuous improvement.</li><li>Lead commercial projects supporting hotel openings, renovations and strategic initiatives where applicable.</li></ul><p><strong>Leadership & Talent Development:</strong></p><br><ul><li>Lead, coach and develop a high-performing Commercial team.</li><li>Create an environment that promotes collaboration, innovation and performance excellence.</li><li>Identify and develop future commercial talent through coaching, mentoring and succession planning.</li><li>Establish clear objectives and performance expectations across all commercial disciplines.</li><li>Champion Sofitel's culture, values and luxury service philosophy.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s degree in hospitality management, Business Administration, Marketing or a related field.</li><li>Minimum 10 years' experience in commercial leadership within luxury hospitality.</li><li>Proven experience leading integrated commercial functions including Sales, Revenue Management and Marketing.</li><li>Strong understanding of luxury hospitality, distribution, pricing strategy and revenue optimisation.</li><li>Demonstrated ability to deliver sustainable revenue growth and market share improvements.</li><li>Strong financial and commercial acumen.</li><li>Excellent analytical and strategic planning skills.</li><li>Strong leadership, negotiation and stakeholder management capabilities.</li><li>Experience working within an international luxury hotel brand.</li><li>Fluent in English and Arabic.</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity & Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
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<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.<br>CANDIDATE PROFILE <br>Education and Experience<br>• <br>High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Understanding Market Opportunities & Driving Revenue<br>• Targets group/catering accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation.<br>• Partners with group/catering counterpart to effectively manage the business opportunity.<br>• Responds to incoming group/catering opportunities for the property that are outside parameters of the .<br>• Handles all opportunities if property does not participate in an EBC.<br>• Identifies, qualifies and solicits new group/catering business to achieve personal and each property’s revenue goals.<br>• Focuses efforts on group/catering accounts with significant potential sales revenue.<br>• Develops effective group/catering sales plans and actions.<br>• Designs, develops and sells creative catered events.<br>• Maximizes revenue by upselling packages and creative food and beverage.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for each property based on market conditions and individual property needs.<br>• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.<br>Providing Exceptional Customer Service<br>• Handles complex business with significant revenue potential as well as significant customer expectations.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for group/catering sales opportunities.<br>• Supports brand’s Service and Relationship Strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Provides excellent customer service in order to grow share of the account.<br>• Executes brand’s Customer Service Standards and property’s Brand Standards.<br>• Executes and supports the business Customer Service Standards and property’s Brand Standards.<br>• Participates in and practices daily service basics of the brand.<br>• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.<br>• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the property and brand.<br>• Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.<br>Building Successful Relationships<br>• Works collaboratively with off-property sales channels (e.g., , Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Uses sales resources and administrative/support staff.<br>Additional Responsibilities<br>• Utilizes intranet for resources and information.<br>• Conducts site inspections.<br>• Creates contracts as required.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Years of experience</b>
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5+ years </div>
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<b>Degree</b>
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Bachelor's degree / higher diploma </div>
</div>
Foodics<br><br>Software Engineering, Data Science, Quality Assurance<br><br>Riyadh Saudi Arabia<br><br>Posted on Sep 14, 2026<br><br>Apply now<br><br>Who Are We❓<br><br>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving Saa S companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest Saa S funding round in MENA, boosting its innovation capabilities to better serve business owners.<br><br>The Job in a Nutshell????<br><br>You'll build the internal AI systems our engineers work inside every day: agents that generate and maintain tests, pipelines that triage failures before a human sees them, tooling that speeds up code review and debugging, and the evaluation infrastructure that makes our own AI features testable at all.<br><br>This is a builder's role. You'll write production code, own systems in CI, and be measured on whether engineers actually use what you ship.<br><br>What Will You Do❓<br><br>Test automation across the stack<br><br>Backend: API and contract testing, service-level and integration coverage, data setup that doesn't rot, and test design that survives a schema change. Frontend: web E2E and component-level coverage with Playwright, visual and RTL regression, and suites fast enough to gate a merge rather than a nightly. Mobile: native and cross-platform coverage with Appium or Maestro, device-farm strategy, offline and sync behaviour, and the payment-peripheral paths that only break on real hardware. The connective tissue: shared fixtures, environment and test-data management, parallelisation, and CI pipelines where a red build means something.performance and load testing Experience.<br><br>The AI layer on top of it<br><br>Test generation from specs, code, and production traffic — with the maintenance story solved, not just the first draft. Failure triage that classifies a red build before a human opens it: real bug, flake, environment, or test rot. Self-healing locators and suite health tooling — flake detection, quarantine, coverage-gap analysis. Evaluation infrastructure for AI features across our products: datasets, scoring, and regression detection when a prompt or model changes. Evaluation for our market specifically — Arabic and English behaviour, RTL interfaces, and region-specific POS, tax, and payment rules. Correctness here is rarely a string match.<br><br>Agentic AI and orchestration<br><br>Agentic AI that does real work in our pipelines: reads a diff, runs the relevant suite, reproduces a failure, proposes a fix, opens the PR. Agents that own a quality workflow end to end — exploratory testing against a running build, coverage-gap hunting, release-risk assessment — and know when to escalate to a human. Orchestration that holds up under load — multi-step planning, tool use, retries, state and memory across steps, sandboxed execution, multi-agent handoffs, and clean boundaries between agentic and deterministic steps. Integration with the stack we already have (CI, Jira, observability, MCP-style tool interfaces) rather than a parallel system beside it. The judgement to know when a plain pipeline beats an agent, and to say so.<br><br>The technical ground<br><br>About<br><br>You should be current on how this work is actually done today, and able to argue about it rather than recite it:<br><br>Test automation: framework design and layering, the test pyramid and where it stops being useful, flake economics, parallel execution, mobile and cross-browser realities, CI/CD gating, Framework: Playwright, Appium, Maestro Agentic AI: orchestration and tool use, multi-step planning, memory and state, sandboxed execution, multi-agent patterns, MCP and similar tool-integration standards, and the cost of each. Context engineering: retrieval strategy, chunking, reranking, caching, and managing long-context behaviour — including where it degrades. Evaluation: offline and online evals, LLM-as-judge and its failure modes, human-in-the-loop review, statistical significance on small samples, regression gates in CI. Reliability: structured output, guardrails, fallback and retry design, and handling non-determinism in systems that must not flap. Operations: tracing and observability for LLM systems, prompt and version management, latency and cost budgeting, model routing, and when fine-tuning or distillation beats a better prompt.<br><br>What Are We Looking For❓<br><br>An engineer who ships production software, with recent hands-on work on LLM-backed systems that real users depend on. Strong Python; comfortable in at least one of . NET, Java, or Type Script. Tested, maintained code — not notebooks. Real automation depth across more than one surface. You've owned a suite that gates releases on backend and on a UI — web or mobile — and you can explain how you kept it green without deleting the hard tests. Real experience building evaluation systems. You can explain how you knew your system was getting better, with numbers. Practical depth with the modern LLM toolkit — prompting, structured output, tool use, retrieval, agentic AI orchestration — and a clear sense of the trade-offs. Credible testing fundamentals. You don't need a QA title, but test design, automation frameworks, and CI/CD shouldn't be new to you. A bias toward adoption. You measure your work by what other engineers use, not by what you demoed.<br><br>What We Offer You❗<br><br>We believe you will love working at Foodics!<br><br>We have an inclusive and diverse culture that encourages innovation and flexibility in-office, and hybrid work setups. We offer highly competitive compensation packages, including bonuses and the potential for shares. We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment. Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry. We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.<br><br>Apply now<br><br>See more open positions at Foodics
Who Are We❓<br><br>We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving Saa S companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest Saa S funding round in MENA, boosting its innovation capabilities to better serve business owners.<br><br>The Job in a Nutshell????<br><br>You'll build the internal AI systems our engineers work inside every day: agents that generate and maintain tests, pipelines that triage failures before a human sees them, tooling that speeds up code review and debugging, and the evaluation infrastructure that makes our own AI features testable at all.<br><br>This is a builder's role. You'll write production code, own systems in CI, and be measured on whether engineers actually use what you ship.<br><br>What Will You Do❓<br><br>Test automation across the stack<br><br>Backend: API and contract testing, service-level and integration coverage, data setup that doesn't rot, and test design that survives a schema change Frontend: web E2E and component-level coverage with Playwright, visual and RTL regression, and suites fast enough to gate a merge rather than a nightly Mobile: native and cross-platform coverage with Appium or Maestro, device-farm strategy, offline and sync behaviour, and the payment-peripheral paths that only break on real hardware The connective tissue: shared fixtures, environment and test-data management, parallelisation, and CI pipelines where a red build means somethingperformance and load testing Experience<br><br>The AI layer on top of it<br><br>Test generation from specs, code, and production traffic — with the maintenance story solved, not just the first draft Failure triage that classifies a red build before a human opens it: real bug, flake, environment, or test rot Self-healing locators and suite health tooling — flake detection, quarantine, coverage-gap analysis Evaluation infrastructure for AI features across our products: datasets, scoring, and regression detection when a prompt or model changes Evaluation for our market specifically — Arabic and English behaviour, RTL interfaces, and region-specific POS, tax, and payment rules. Correctness here is rarely a string match<br><br>Agentic AI and orchestration<br><br>Agentic AI that does real work in our pipelines: reads a diff, runs the relevant suite, reproduces a failure, proposes a fix, opens the PRAgents that own a quality workflow end to end — exploratory testing against a running build, coverage-gap hunting, release-risk assessment — and know when to escalate to a human Orchestration that holds up under load — multi-step planning, tool use, retries, state and memory across steps, sandboxed execution, multi-agent handoffs, and clean boundaries between agentic and deterministic steps Integration with the stack we already have (CI, Jira, observability, MCP-style tool interfaces) rather than a parallel system beside it The judgement to know when a plain pipeline beats an agent, and to say so<br><br>The technical ground<br><br>You should be current on how this work is actually done today, and able to argue about it rather than recite it:<br><br>Test automation: framework design and layering, the test pyramid and where it stops being useful, flake economics, parallel execution, mobile and cross-browser realities, CI/CD gating, Framework: Playwright, Appium, Maestro Agentic AI: orchestration and tool use, multi-step planning, memory and state, sandboxed execution, multi-agent patterns, MCP and similar tool-integration standards, and the cost of each Context engineering: retrieval strategy, chunking, reranking, caching, and managing long-context behaviour — including where it degrades Evaluation: offline and online evals, LLM-as-judge and its failure modes, human-in-the-loop review, statistical significance on small samples, regression gates in CIReliability: structured output, guardrails, fallback and retry design, and handling non-determinism in systems that must not flap Operations: tracing and observability for LLM systems, prompt and version management, latency and cost budgeting, model routing, and when fine-tuning or distillation beats a better prompt<br><br>What Are We Looking For❓<br><br>An engineer who ships production software, with recent hands-on work on LLM-backed systems that real users depend on. Strong Python; comfortable in at least one of . NET, Java, or Type Script. Tested, maintained code — not notebooks Real automation depth across more than one surface. You've owned a suite that gates releases on backend and on a UI — web or mobile — and you can explain how you kept it green without deleting the hard tests Real experience building evaluation systems. You can explain how you knew your system was getting better, with numbers Practical depth with the modern LLM toolkit — prompting, structured output, tool use, retrieval, agentic AI orchestration — and a clear sense of the trade-offs Credible testing fundamentals. You don't need a QA title, but test design, automation frameworks, and CI/CD shouldn't be new to you A bias toward adoption. You measure your work by what other engineers use, not by what you demoed<br><br>What We Offer You❗<br><br>We believe you will love working at Foodics!<br><br>We have an inclusive and diverse culture that encourages innovation and flexibility in-office, and hybrid work setups We offer highly competitive compensation packages, including bonuses and the potential for shares We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company
Additional Information<br><br>Job Number 26114205<br><br>Job Category Housekeeping & Laundry<br><br>Location 6781 Abdullah AlSahmi Street, Riyadh, Saudi Arabia, Saudi Arabia, 12511VIEW ON MAP<br><br>Schedule Full Time<br><br>Located Remotely? N<br><br>Position Type Management<br><br>Job Summary<br><br>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br><br>CANDIDATE PROFILE <br><br>Education And Experience<br><br> High school diploma or GED; 2 years experience in the housekeeping or related professional area.<br><br>OR<br><br> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br><br>CORE WORK ACTIVITIES<br><br>Managing Housekeeping Operations<br><br> Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms.<br><br>Managing Departmental Costs<br><br> Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br><br>Ensuring Exceptional Customer Service<br><br> Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br><br>Conducting Human Resources Activities<br><br> Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.<br><br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br><br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br><br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
<p>Senior Manager, Academics & Curriculum<br><br><strong>About the role :</strong><br>Leads curriculum strategy execution and innovation and aligns academic roadmaps with global standards to optimize learning and BoD strategies.</p>
<p>PRIMETALENT IS HIRING</p><p>We are hiring a Remote - Studio Manager / Design Manager for a reputable company in Riyadh, Saudi Arabia.</p><p><b>Key Responsibilities:</b></p><ul><li>Review briefs, define design strategy & develop concepts</li><li>Guide the design team and review layouts & mood boards</li><li>Ensure innovative, practical, client-focused concepts</li><li>Allocate projects and manage team workload</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Experience in exhibitions, events, or commercial architecture</li><li>Software proficiency in AutoCAD, SketchUp, Lumion</li><li>7+ years of professional experience</li><li>Bachelor s degree in Architecture</li><li>Age between 27 45</li></ul>
POSITION OBJECTIVE<br><br> Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures End to end store responsibility in absence of Store Manager Promote the Loyalty Program of the company for maximizing loyalty and repeat sales Provide feedback to the Store Manager and Area Manager with regards to employees and products<br><br>Key Responsibilities<br><br> Must be fashionable, well-groomed and possess updated product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales Assisting the Store Manager in implementation of operating procedures at the store as per the company standards Ensure the brand and company’s policies and procedures are adhered by all the staff at all the times Regularly audits own store administration and resolve any issues Manage the daily roaster, leave and grievances of the retail staff Maintain the visual merchandising standards at the stores all the time as per set VM standards Promote the Club Apparel Loyalty Program of the company for repeat sales Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products Ensure awareness and vigilance at all times of security in the store without any negligence Must be updated about the various brands of the group for suggestive selling to the customers End to end store responsibility in absence of Store Manager Must be physically fit to stand for extended hours and heavy lifting